Blue Plus (HMO Minnesota) General Info Disclaimers Code WCC Effectiveness of Care Measures Prevention and Screening Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: 1/6/2011 Page 2 Page 28 Page Adult's Access to Preventive/Ambulatory Health Services 54 CAP Children's and Adolescents' Access to Primary Care Practitioners 59 IET Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 61 Prenatal and Postpartum Care 66 27 AAP 3 Access / Availability of Care Measures 0 Code CIS Childhood Immunization Status 5 29 BCS Breast Cancer Screening 9 30 PPC CCS Cervical Cancer Screening 10 COL Colorectal Cancer Screening 11 0 Code CHL Chlamydia Screening in Women 12 Well Child Visits in the First 15 Months of Life 68 GSO Glaucoma Screening in Older Adults 14 31 W15 32 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 70 LSC Lead Screening in Children 15 33 AWC Adolescent Well-Care Visits 71 COA Care for Older Adults 34 AMB Ambulatory Care 72 16 Respiratory Conditions IPU Inpatient Utilization - General Hospital/Acute Care 77 IAD Identification of Alcohol and Other Drug Services 82 Pharmacotherapy Management of COPD Exacerbation 17 36 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 20 37 MPT ASM Use of Appropriate Medications for People with Asthma 21 Cardiovascular 0 Code Cholesterol Management for Patients with Cardiovascular Conditions 23 CBP Controlling High Blood Pressure 26 Persistence of Beta Blocker Treatment After Hearth Attack 27 PBH Diabetes CDC Comprehensive Diabetes Care 28 Musculoskeletal OMW Osteoporosis Management in Women Who had a Fracture 33 Behavioral Health AMM Antidepressant Medication Management 34 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 39 FUH Follow-up After Hospitalization for Mental Illness 41 Medication Management Annual Monitoring for Patients on Persistent Medications 44 MRP Medication Reconciliation Post Discharge 49 DDE Potentially Harmful Drug-Disease Interactions in the Elderly 50 DAE Use of High Risk Medications in the Elderly 52 MPM Page 35 PCE CMC Use of Services Measures 38 BCR 39 ENP Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services87 Health Plan Descriptive Information Measures Page Board Certification 92 Enrollment by Product Line (Age & Sex) 94 DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2010 (Reporting Year 2009) Page 2 Effectiveness of Care Blue Plus (HMO Minnesota) Weight Assessment and Counseling for Nutrition and Physical Activity Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Ages 3-11 Ages 12-17 Counseling for Nutrition Total 2009 A General Measure Data Ages 3-11 Ages 12-17 Total 2009 A Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data 2009 A 3155 2372 5527 3155 2372 5527 3155 2372 5527 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 20 4 24 25 18 43 0 0 0 0.63% 0.34% 0.93% 0.17% 0.00% 0.35% 0.43% 0.25% 0.62% 0.79% 0.47% 1.12% 0.76% 0.39% 1.13% 0.78% 0.54% 1.02% 0.00% 0.00% 0.02% 0.00% 0.00% 0.02% 0.00% 0.00% 0.01% Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 3 Effectiveness of Care Blue Plus (HMO Minnesota) Weight Assessment and Counseling for Nutrition and Physical Activity Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Total 2009 H Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Ages 3-11 Ages 12-17 Counseling for Nutrition General Measure Data Ages 3-11 Ages 12-17 Total 2009 H Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data 2009 H 14336 7978 22314 14336 7978 22314 14336 7978 22314 63 0.44% 37 0.46% 100 0.45% 129 0.90% 96 1.20% 225 1.01% 0 0.00% 3 0.04% 3 0.01% 0 0.00% 0 0.00% 0 0.00% 411 5.00% 411 5.00% 432 411 5.00% 432 3 0.69% 1 0.23% 4 0.93% 432 7 1.62% 0 0.00% 7 1.62% Number of Records Excluded Because of Valid Data Errors 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 0 0 0 Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) 301 131 432 301 131 432 301 131 432 3 95 32.56% 27.10% 38.02% 1 47 36.64% 28.01% 45.27% 4 142 33.80% 29.22% 38.37% 7 105 37.21% 31.58% 42.84% 0 41 31.30% 22.98% 39.62% 7 146 35.42% 30.79% 40.04% 0 60 19.93% 15.25% 24.61% 0 42 32.06% 23.69% 40.43% 0 102 23.61% 19.49% 27.73% Page 4 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Pneumococcal Hepatitis A Rotavirus Conjugate DTaP IPV MMR HiB Hepatitis B VZV Influenza NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 344 373 369 387 362 364 355 122 261 283 83.09% 79.36% 86.82% 90.10% 87.10% 93.09% 89.13% 86.01% 92.25% 93.48% 90.98% 95.98% 87.44% 84.13% 90.75% 87.92% 84.66% 91.18% 85.75% 82.26% 89.24% 29.47% 24.96% 33.98% 63.04% 58.27% 67.81% 68.36% 63.76% 72.96% 2009 A 414 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 5 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Combo 2 Combo 3 Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 312 304 108 210 228 80 85 171 67 75.36% 71.09% 79.63% 73.43% 69.05% 77.81% 26.09% 21.74% 30.44% 50.72% 45.79% 55.66% 55.07% 50.16% 59.98% 19.32% 15.40% 23.25% 20.53% 16.52% 24.54% 41.30% 36.44% 46.17% 16.18% 12.52% 19.85% 2009 A 414 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 6 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Influenza 1749 79.43% 1923 87.33% 1966 89.28% 2015 91.51% 1936 87.92% 1920 87.19% 1747 79.34% 533 24.21% 1160 52.68% 1074 48.77% 341 78.94% 379 87.73% 381 88.19% 396 91.67% 379 87.73% 377 87.27% 345 79.86% 111 25.69% 232 53.70% 208 48.15% 341 30 85.88% 82.48% 89.28% 379 22 92.82% 90.27% 95.37% 381 5 89.35% 86.33% 92.38% 396 12 94.44% 92.17% 96.72% 379 23 93.06% 90.54% 95.57% 377 7 88.89% 85.81% 91.97% 345 24 85.42% 81.97% 88.86% 111 7 27.31% 23.00% 31.63% 232 23 59.03% 54.27% 63.78% 208 13 51.16% 46.33% 55.99% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2010 (Reporting Year 2009) MMR 411 0.05 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2009 H 2202 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 432 Page 7 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHC Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 1603 72.80% 1533 69.62% 454 20.62% 996 45.23% 884 40.15% 342 15.53% 291 13.22% 641 29.11% 232 10.54% 314 72.69% 307 71.06% 91 21.06% 207 47.92% 178 41.20% 71 16.44% 60 13.89% 133 30.79% 50 11.57% 314 33 80.32% 76.46% 84.19% 307 31 78.24% 74.23% 82.25% 91 18 25.23% 21.02% 29.44% 207 27 54.17% 49.35% 58.98% 178 20 45.83% 41.02% 50.65% 71 17 20.37% 16.46% 24.28% 60 13 16.90% 13.25% 20.55% 133 17 34.72% 30.12% 39.33% 50 10 13.89% 10.51% 17.27% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2010 (Reporting Year 2009) Combo 4 411 0.05 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Combo 3 2009 H 2202 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Combo 2 432 Page 8 Effectiveness of Care Blue Plus (HMO Minnesota) Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial 2009 A 6819 4931 72.31% 71.24% 73.38% Medicare Advantage NR NR NR MSHO SNBC MHCP-MC 2009 A 430 265 61.63% 56.92% 66.34% 2009 A 15 7 NA NA NA 2009 A 4950 3046 61.54% 60.17% 62.90% Page 9 Effectiveness of Care Blue Plus (HMO Minnesota) Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial MHCP-MC 2009 A 8271 2008 H 14147 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate 10054 NR Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded NR Number of medical record data records excluded Number of employee/dependent medical records excluded 71.07% 411 10.00% 453 314 69.32% 0 0 9 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate 74.77% 0 444 314 14 73.87% Lower 95% Confidence Interval Upper 95% Confidence Interval 73.83% 75.71% 69.67% 78.07% HEDIS 2010 (Reporting Year 2009) 6184 Page 10 Effectiveness of Care Blue Plus (HMO Minnesota) Colorectal Cancer Screening Data Last Refreshed: Jan 6, 2011 10:08 AM Data Elements Measurement Year Data collection methodology (administrative or hybrid) Eligible population Commercial Medicare Advantage 2009 A 7647 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) MSHO SNBC 2009 H 1940 2009 A 12 776 NR NR NR NR 4450 58.19% 57.08% 59.30% NR NR NR 40.00% 411 10.00% 453 194 42.83% 0 0 0 0 0 453 194 38 51.21% 46.50% 55.93% NR NR 5 NA NA NA Page 11 Effectiveness of Care Blue Plus (HMO Minnesota) Chlamydia Screening in Women Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 1620 Ages 2124 Total 564 204 36.17% 32.12% 40.22% 581 260 44.75% 40.62% 48.88% 1145 464 40.52% 37.64% 43.41% 2009 A Page 12 Effectiveness of Care Blue Plus (HMO Minnesota) Chlamydia Screening in Women Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Data Measurement Year 2009 Data Collection Methodology A Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Ages 1620 Ages 2124 Total 1959 917 46.81% 44.57% 49.04% 1824 901 49.40% 47.08% 51.72% 3783 1818 48.06% 46.45% 49.66% Page 13 Effectiveness of Care Blue Plus (HMO Minnesota) Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage NR NR NR MSHO 2009 A 6443 4718 73.23% 72.14% 74.32% Page 14 Effectiveness of Care Blue Plus (HMO Minnesota) Data Last Refreshed: Jan 6, 2011 10:08 AM Lead Screening in Children Data Elements MHCP-MC Measurement Year Data Collection Methodology Eligible Member Population 2009 H 2202 Numerator Events by Admin Data on Eligible Population (before exclusions) 1857 Current Year's Admin Rate 84.33% Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 411 5.00% 432 365 84.49% Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record 0 432 365 0 Reported Rate 84.49% Lower 95% Confidence Interval 80.96% Upper 95% Confidence Interval 88.02% HEDIS 2010 (Reporting Year 2009) Page 15 Effectiveness of Care Blue Plus (HMO Minnesota) Data Last Refreshed: Jan 6, 2011 10:08 AM Care for Older Adults MSHO Medication Review Functional Status Assessment Pain Screening NR NR NR NR NR NR NR NR Reported Rate NR NR NR NR Lower 95% Confidence Interval NR NR NR NR Upper 95% Confidence Interval NR NR NR NR Data Elements General Measure Data Advance Care Planning Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2010 (Reporting Year 2009) Page 16 Effectiveness of Care Blue Plus (HMO Minnesota) Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 17 Effectiveness of Care Blue Plus (HMO Minnesota) Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Systemic corticosteroid Bronchodilator 156 57.14% 51.09% 63.20% 219 80.22% 75.31% 85.13% 2009 A 273 93 70 Page 18 Effectiveness of Care Blue Plus (HMO Minnesota) Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 6, 2011 10:08 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Systemic corticosteroid Bronchodilator 13 NA NA NA 11 NA NA NA 2009 A 13 2 4 Page 19 Effectiveness of Care Blue Plus (HMO Minnesota) Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Medicare Advantage NR NR NR Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO SNBC 2009 A 276 56 20.29% 15.36% 25.22% 2009 A 0 0 NA NA NA Page 20 Effectiveness of Care Blue Plus (HMO Minnesota) Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 5-11 Ages 12-50 Total 62 60 96.77% 91.57% 100.00% 288 262 90.97% 87.49% 94.46% 350 322 92.00% 89.01% 94.99% 2009 A ` Page 21 Effectiveness of Care Blue Plus (HMO Minnesota) Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 5-11 Ages 12-50 Total 275 259 94.18% 91.23% 97.13% 740 639 86.35% 83.81% 88.89% 1015 898 88.47% 86.46% 90.49% 2009 A Page 22 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR 201 0 87.01% 82.46% 91.56% 0.00% 0.00% 0.22% 2009 A 231 Page 23 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 24 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 180 1 87.38% 0.49% 179 1 86.89% 0.49% 179 4 1 112 89.27% 84.79% 93.75% 55.12% 48.07% 62.17% 2009 H 206 206 5.00% 206 1 0 0 205 Page 25 Effectiveness of Care Blue Plus (HMO Minnesota) Controlling High Blood Pressure Data Elements Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Medicare Advantage MSHO SNBC MHCP-MC Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2008 H 3215 2009 H 1893 2009 H 253 2009 H 2504 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 0 0 0 0.00% 411 15.00% 473 0.00% 228 5.00% 228 0.00% 411 15.00% 473 0 0.00% 0 0.00% 0 0.00% Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 0.00% 411 10.00% 453 0 0.00% NR NR Records Excluded because of Valid Data Errors 0 1 0 1 Number of records excluded because of false positive diagnoses 1 1 0 1 Number of administrative data records excluded 0 0 0 0 Number of medical record data records excluded 0 1 0 0 Number of employee/dependent medical records excluded 0 0 0 0 Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 411 0 288 70.07% 65.52% 74.62% 0 471 0 319 67.73% 63.40% 72.06% 0 228 0 165 72.37% 66.34% 78.39% 0 472 0 317 67.16% 62.82% 71.50% HEDIS 2010 (Reporting Year 2009) NR NR NR Page 26 Effectiveness of Care Blue Plus (HMO Minnesota) Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Medicare Advantage MSHO SNBC MHCP-MC 2009 A 14 2009 A 60 2009 A 6 2009 A 24 Numerator Events by Admin Data on Eligible Population 13 52 6 22 Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval NA NA NA 86.67% 77.23% 96.10% NA NA NA NA NA NA Measurement Year Data Collection Methodology Eligible Member Population HEDIS 2010 (Reporting Year 2009) Commercial Data Last Refreshed: Jan 6, 2011 10:08 AM NR NR NR Page 27 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Good HbA1c Control Control (>9.0%) (<7.0%) Adequate HbA1c Control (<8.0%) 2009 A 1175 Eye Exam LDL-C Screening 2009 A 1175 2009 A 1175 LDL-C Level <100 mg/dL Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg 2009 A 1175 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 674 969 57.36% 54.49% 60.23% 82.47% 80.25% 84.68% NR NR NR NR NR NR Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) 1010 85.96% 83.93% 87.99% NR NR NR NR NR NR NR NR NR 954 NR NR NR 81.19% 78.91% 83.47% Page 28 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 29 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2009 H 901 2009 H 901 812 90.12% 411 10% 453 418 92.27% 882 97.89% 411 10% 453 446 98.45% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2009 H 901 2009 H 901 2009 H 901 2009 H 901 2009 H 901 2009 H 901 2009 H 901 14 1.55% 411 10% 453 6 1.32% 597 66.26% 411 10% 453 302 66.67% 713 79.13% 411 10% 453 368 81.24% 23 2.55% 411 10% 453 12 2.65% 780 86.57% 411 10% 453 392 86.53% 49 5.44% 411 10% 453 4 0.88% 42 4.66% 411 10% 453 3 0.66% Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg 2 2 2 2 2 2 2 2 2 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 451 418 6 94.01% 91.71% 96.31% 0 451 104 24 28.38% 24.11% 32.65% 0 451 6 289 65.41% 60.91% 69.91% 0 451 302 40 75.83% 71.77% 79.89% 0 451 368 8 83.37% 79.82% 86.92% 0 451 12 232 54.10% 49.39% 58.81% 0 451 392 11 89.36% 86.40% 92.31% 0 451 4 333 74.72% 70.60% 78.84% 0 451 3 248 55.65% 50.96% 60.35% Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) NR NR NR Page 30 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:08 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2009 H 259 2009 H 259 233 89.96% 258 5% 258 232 89.92% 257 99.23% 258 5% 258 254 98.45% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2009 H 259 2009 H 259 2009 H 259 2009 H 259 2009 H 259 2009 H 259 2009 H 259 2 0.77% 258 5% 258 3 1.16% 180 69.50% 258 5% 258 185 71.71% 212 81.85% 258 5% 258 215 83.33% 5 1.93% 258 5% 258 5 1.94% 206 79.54% 258 5% 258 206 79.84% 6 2.32% 258 5% 258 3 1.16% 5 1.93% 258 5% 258 3 1.16% 2 2 2 2 2 2 2 2 2 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 256 232 3 91.80% 88.24% 95.35% 0 256 50 25 29.30% 23.53% 35.07% 0 256 3 161 64.06% 57.99% 70.14% 0 256 185 20 80.08% 74.99% 85.17% 0 256 215 3 85.16% 80.61% 89.71% 0 256 5 116 47.27% 40.95% 53.58% 0 256 206 5 82.42% 77.56% 87.28% 0 256 3 206 81.64% 76.70% 86.58% 0 256 3 156 62.11% 55.97% 68.25% Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) NR NR NR Page 31 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2009 H 2006 2009 H 2006 2009 H 2006 2009 H 2006 2009 H 2006 2009 H 2006 2009 H 2006 10 0.50% 411 10% 453 2 0.44% 1147 57.18% 411 10% 453 263 58.06% 1546 77.07% 411 10% 453 353 77.92% 18 0.90% 411 10% 453 4 0.88% 1559 77.72% 411 10% 453 346 76.38% 15 0.75% 411 10% 453 1 0.22% 9 0.45% 411 10% 453 1 0.22% 5 5 5 5 5 5 5 5 0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 447 400 8 91.28% 88.55% 94.00% 0 447 74 67 31.54% 27.12% 35.96% 0 447 2 260 58.61% 53.94% 63.29% 0 447 263 49 69.80% 65.43% 74.17% 0 447 353 12 81.66% 77.96% 85.36% 0 447 4 182 41.61% 36.93% 46.29% 0 447 346 18 81.43% 77.72% 85.15% 0 447 1 332 74.50% 70.34% 78.65% 0 447 1 232 52.13% 47.38% 56.87% HbA1c Testing Poor HbA1c Control 2009 H 2006 2009 H 2006 1729 86.19% 411 10% 453 400 88.30% 1991 99.25% 411 10% 453 449 99.12% 5 Good HbA1c Control (<7.0%) NR NR Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) NR NR NR Page 32 Effectiveness of Care Blue Plus (HMO Minnesota) Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Medicare Advantage NR NR NR Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO 2009 A 350 41 11.71% 8.20% 15.23% Page 33 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2009 A 363 268 73.83% 69.17% 78.49% 213 58.68% 53.47% 63.88% Page 34 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 35 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2009 A 107 83 77.57% 69.20% 85.94% 79 73.83% 65.04% 82.63% Page 36 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:08 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2009 A 9 7 NA NA NA 4 NA NA NA Page 37 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2009 A 861 481 55.87% 52.49% 59.24% 342 39.72% 36.39% 43.05% Page 38 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation Phase Continuation and Maintenance Phase 98 28 28.57% 19.12% 38.03% 26 8 NA NA NA 2009 A Page 39 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation Phase Continuation and Maintenance Phase 422 149 35.31% 30.63% 39.99% 107 45 42.06% 32.24% 51.88% 2009 A Page 40 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 41 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data 30 Days 7 Days 24 42.11% 28.41% 55.80% 16 28.07% 15.53% 40.61% 2009 A 57 Page 42 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 6, 2011 10:08 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data 30 Days 7 Days 69 79.31% 70.22% 88.40% 45 51.72% 40.65% 62.80% 2009 A 87 Page 43 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 2193 1724 78.61% 76.87% 80.35% 25 19 NA NA NA 1743 1366 78.37% 76.41% 80.33% 103 69 66.99% 57.42% 76.56% 4064 3178 78.20% 76.92% 79.48% 2009 A Page 44 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 45 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 3297 3120 94.63% 93.85% 95.42% 442 429 97.06% 95.37% 98.75% 3792 3626 95.62% 94.96% 96.29% 432 388 89.81% 86.85% 92.78% 7963 7563 94.98% 94.49% 95.46% 2009 A Page 46 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:08 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 227 216 95.15% 92.14% 98.17% 17 17 NA NA NA 193 185 95.85% 92.78% 98.93% 116 94 81.03% 73.47% 88.60% 553 512 92.59% 90.31% 94.86% 2009 A Page 47 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 2127 1755 82.51% 80.87% 84.15% 47 39 82.98% 71.17% 94.79% 1738 1446 83.20% 81.41% 84.99% 254 188 74.02% 68.43% 79.61% 4166 3428 82.29% 81.11% 83.46% 2009 A Page 48 Access/Availability of Care Blue Plus (HMO Minnesota) Medication Reconciliation Post Discharge Data Elements Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) NR NR NR Page 49 Effectiveness of Care Blue Plus (HMO Minnesota) Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 50 Effectiveness of Care Blue Plus (HMO Minnesota) Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2009 A 619 120 19.39% 16.19% 22.58% 2015 521 25.86% 23.92% 27.79% 104 9 8.65% 2.77% 14.54% 2738 650 23.74% 22.13% 25.35% Page 51 Effectiveness of Care Blue Plus (HMO Minnesota) Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 52 Effectiveness of Care Blue Plus (HMO Minnesota) Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data 2009 A 8116 At least 1 Prescription At least 2 Prescriptions 2033 25.05% 24.10% 26.00% 366 4.51% 4.05% 4.97% Page 53 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 6933 9562 340 16835 6571 9173 326 94.78% 94.25% 95.31% 95.93% 95.53% 96.33% 95.88% 93.62% 98.14% 16070 95.46% 95.14% 95.77% 2009 A Page 54 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR Page 55 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 0 0 8116 8116 0 0 7952 NA NA NA NA NA NA 97.98% 97.67% 98.29% 7952 97.98% 97.67% 98.29% 2009 A Page 56 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:08 AM SNBC Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 418 668 15 1101 407 657 14 97.37% 95.71% 99.02% 98.35% 97.31% 99.39% NA NA NA 1078 97.91% 97.02% 98.80% 2009 A Page 57 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 17693 10032 33 27758 15844 9083 30 89.55% 89.10% 90.00% 90.54% 89.96% 91.12% 90.91% 79.59% 100.00% 24957 89.91% 89.55% 90.27% 2009 A Page 58 Access/Availability of Care Blue Plus (HMO Minnesota) Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 392 374 2019 1810 1904 1698 3389 3108 95.41% 93.21% 97.61% 89.65% 88.29% 91.00% 89.18% 87.76% 90.60% 91.71% 90.77% 92.65% 2009 A Page 59 Access/Availability of Care Blue Plus (HMO Minnesota) Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 3156 3114 9512 8799 6011 5511 8668 8041 98.67% 98.25% 99.08% 92.50% 91.97% 93.04% 91.68% 90.98% 92.39% 92.77% 92.22% 93.32% 2009 A Page 60 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2009 A 20 345 325 7 1 121 40 128 41 NA NA NA NA NA NA 37.23% 31.82% 42.64% 12.31% 8.58% 16.03% 37.10% 31.86% 42.34% 11.88% 8.32% 15.44% Page 61 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 62 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2009 A 125 0 125 0 0 66 3 66 3 NA NA NA NA NA NA 52.80% 43.65% 61.95% 2.40% 0.00% 5.48% 52.80% 43.65% 61.95% 2.40% 0.00% 5.48% Page 63 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:08 AM SNBC 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2009 A 0 132 132 0 0 60 21 60 21 NA NA NA NA NA NA 45.45% 36.58% 54.33% 15.91% 9.29% 22.53% 45.45% 36.58% 54.33% 15.91% 9.29% 22.53% Page 64 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2009 A 193 2051 2244 90 30 936 270 1026 300 46.63% 39.33% 53.93% 15.54% 10.17% 20.91% 45.64% 43.46% 47.82% 13.16% 11.68% 14.65% 45.72% 43.64% 47.81% 13.37% 11.94% 14.80% Page 65 Access/Availability of Care Blue Plus (HMO Minnesota) Prenatal and Postpartum Care Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2008 H 760 2008 H 760 Number of numerator events by administrative data in eligible population (before exclusions) 563 450 74.08% 411 10% 453 352 59.21% 411 10% 453 275 77.70% 60.71% 1 1 0 1 411 319 66 0 1 411 250 87 93.67% 91.20% 96.15% 82.00% 78.16% 85.83% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) Page 66 Access/Availability of Care Blue Plus (HMO Minnesota) Prenatal and Postpartum Care Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2008 H 3707 2008 H 3707 Number of numerator events by administrative data in eligible population (before exclusions) 2133 2202 57.54% 411 10% 453 290 59.40% 411 10% 453 301 64.02% 66.45% 3 3 0 0 450 290 119 0 0 450 301 45 90.89% 88.12% 93.66% 76.89% 72.88% 80.89% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) Page 67 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 29 5 3 4 16 44 246 8.36% 5.30% 11.41% 1.44% 0.04% 2.84% 0.86% 0.00% 1.98% 1.15% 0.00% 2.42% 4.61% 2.26% 6.96% 12.68% 9.03% 16.33% 70.89% 65.97% 75.82% 2009 A 347 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 68 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 49 58 58 115 312 583 1455 1.86% 1.33% 2.40% 2.21% 1.63% 2.79% 2.21% 1.63% 2.79% 4.37% 3.57% 5.17% 11.86% 10.61% 13.12% 22.17% 20.56% 23.77% 55.32% 53.40% 57.24% 2009 A 2630 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 69 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial MHCP-MC 2009 A 1645 2009 A 7539 NR NR NR NR 1094 4893 66.50% 64.19% 68.82% 64.90% 63.82% 65.99% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 70 Use of Services Blue Plus (HMO Minnesota) Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial MHCP-MC 2009 A 4819 2009 A 13432 NR NR NR NR 1555 4545 32.27% 30.94% 33.60% 33.84% 33.03% 34.64% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 71 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 5501 54407 70697 168491 168801 5011 207 8 0 473123 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 4647 15845 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 16796 44035 59087 2103 126 5 0 142644 HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months 844.76 291.23 237.58 261.35 350.04 419.68 608.70 625.00 301.49 Emergency Room Visits Visits 193 1072 975 2167 1934 55 2 1 0 6399 Visits/ 1,000 Member Months 35.08 19.70 13.79 12.86 11.46 10.98 9.66 125.00 13.53 Ambulatory Surgery/Procedures Procedures 48 299 274 1477 3533 118 8 0 0 5757 Procedures/ 1,000 Member Months 8.73 5.50 3.88 8.77 20.93 23.55 38.65 0.00 12.17 Observation Room Stays Resulting in Discharge Stays 2 13 14 120 87 3 0 1 0 240 Stays/ 1,000 Member Months 0.36 0.24 0.20 0.71 0.52 0.60 0.00 125.00 0.51 Page 72 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 73 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 7 31481 37827 45558 0 114873 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 10 28179 33655 37090 0 98934 HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months NA NA NA NA 1428.57 895.11 889.71 814.13 861.25 Emergency Room Visits Visits 0 0 0 0 0 1441 1601 1793 0 4835 Visits/ 1,000 Member Months NA NA NA NA 0.00 45.77 42.32 39.36 42.09 Ambulatory Surgery/Procedures Procedures 0 0 0 0 2 1412 1456 998 0 3868 Procedures/ 1,000 Member Months NA NA NA NA 285.71 44.85 38.49 21.91 33.67 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 38 41 57 0 136 Stays/ 1,000 Member Months NA NA NA NA 0.00 1.21 1.08 1.25 1.18 Page 74 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:08 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 123 6303 9347 124 0 0 0 15897 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 77 4767 9991 92 0 0 0 14927 HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months NA NA 626.02 756.31 1068.90 741.94 NA NA 938.98 Emergency Room Visits Visits 0 0 4 639 740 2 0 0 0 1385 Visits/ 1,000 Member Months NA NA 32.52 101.38 79.17 16.13 NA NA 87.12 Ambulatory Surgery/Procedures Procedures 0 0 0 191 508 3 0 0 0 702 Procedures/ 1,000 Member Months NA NA 0.00 30.30 54.35 24.19 NA NA 44.16 Observation Room Stays Resulting in Discharge Stays 0 0 0 9 16 0 0 0 0 25 Stays/ 1,000 Member Months NA NA 0.00 1.43 1.71 0.00 NA NA 1.57 Page 75 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 60380 333378 268978 397300 174107 376 130 89 0 1234738 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 50326 115663 78025 181651 90225 250 71 39 0 516250 HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months 833.49 346.94 290.08 457.21 518.22 664.89 546.15 438.20 418.10 Emergency Room Visits Visits 5590 15501 8822 23053 5633 6 5 1 0 58611 Visits/ 1,000 Member Months 92.58 46.50 32.80 58.02 32.35 15.96 38.46 11.24 47.47 Ambulatory Surgery/Procedures Procedures 456 2022 1378 7296 5461 13 6 2 0 16634 Procedures/ 1,000 Member Months 7.55 6.07 5.12 18.36 31.37 34.57 46.15 22.47 13.47 Observation Room Stays Resulting in Discharge Stays 74 100 277 1507 189 0 0 0 0 2147 Stays/ 1,000 Member Months 1.23 0.30 1.03 3.79 1.09 0.00 0.00 0.00 1.74 Page 76 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 6, 2011 10:08 AM Member Months 5501 54407 70697 168491 168801 5011 207 8 0 473123 Discharges Discharges / 1,000 Member Months 53 75 114 907 943 56 5 0 0 2153 9.63 1.38 1.61 5.38 5.59 11.18 24.15 0.00 40 61 58 146 400 19 2 0 0 726 7.27 1.12 0.82 0.87 2.37 3.79 9.66 0.00 13 14 44 213 542 37 3 0 0 866 2.36 0.26 0.62 1.26 3.21 7.38 14.49 0.00 12 548 1 0 561 0.17 3.25 0.01 HEDIS 2010 (Reporting Year 2009) 4.55 1.53 1.83 1.38 Days 277 210 328 2446 3238 237 8 0 0 6744 Days / 1,000 Member Months 50.35 3.86 4.64 14.52 19.18 47.30 38.65 0.00 14.25 245 141 178 478 1456 58 3 0 0 2559 44.54 2.59 2.52 2.84 8.63 11.57 14.49 0.00 32 69 123 598 1780 179 5 0 0 2786 5.82 1.27 1.74 3.55 10.54 35.72 24.15 0.00 27 1370 2 0 1399 0.38 8.13 0.01 5.41 5.89 3.43 Average Length of Stay 5.23 2.80 2.88 2.70 3.43 4.23 1.60 NA NA 3.13 6.13 2.31 3.07 3.27 3.64 3.05 1.50 NA NA 3.52 2.46 4.93 2.80 2.81 3.28 4.84 1.67 NA NA 3.22 2.25 2.50 2.00 NA 2.49 Page 77 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 78 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 6, 2011 10:08 AM Member Months 0 0 0 0 7 31481 37827 45558 0 114873 Discharges Discharges / 1,000 Member Months 0 0 0 0 0 1274 1719 1928 0 4921 NA NA NA NA 0.00 40.47 45.44 42.32 0 0 0 0 0 975 1430 1671 0 4076 NA NA NA NA 0.00 30.97 37.80 36.68 0 0 0 0 0 299 288 254 0 841 NA NA NA NA 0.00 9.50 7.61 5.58 0 0 0 0 0 NA NA 0.00 HEDIS 2010 (Reporting Year 2009) 42.84 35.48 7.32 0.00 Days 0 0 0 0 0 5981 8029 8119 0 22129 0 0 0 0 0 4359 6184 6634 0 17177 Days / 1,000 Member Months NA NA NA NA 0.00 189.99 212.26 178.21 192.64 NA NA NA NA 0.00 138.46 163.48 145.62 149.53 0 0 0 0 0 1622 1840 1474 0 4936 NA NA NA NA 0.00 51.52 48.64 32.35 0 0 0 0 0 NA NA 0.00 42.97 0.00 Average Length of Stay NA NA NA NA NA 4.69 4.67 4.21 NA 4.50 NA NA NA NA NA 4.47 4.32 3.97 NA 4.21 NA NA NA NA NA 5.42 6.39 5.80 NA 5.87 NA NA NA NA NA Page 79 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 6, 2011 10:08 AM Member Months 0 0 123 6303 9347 124 0 0 0 15897 Discharges Discharges / 1,000 Member Months 0 0 1 95 301 3 0 0 0 400 NA NA 8.13 15.07 32.20 24.19 NA NA 0 0 1 72 224 3 0 0 0 300 NA NA 8.13 11.42 23.96 24.19 NA NA 0 0 0 19 77 0 0 0 0 96 NA NA 0.00 3.01 8.24 0.00 NA NA 0 4 0 0 4 0.00 0.63 0.00 HEDIS 2010 (Reporting Year 2009) 25.16 18.87 6.04 0.25 Days Days / 1,000 Member Months 0 0 1 293 1241 5 0 0 0 1540 NA NA 8.13 46.49 132.77 40.32 NA NA 0 0 1 200 844 5 0 0 0 1050 NA NA 8.13 31.73 90.30 40.32 NA NA 96.87 66.05 0 0 0 79 397 0 0 0 0 476 NA NA 0.00 12.53 42.47 0.00 NA NA 0 14 0 0 14 0.00 2.22 0.00 29.94 0.89 Average Length of Stay NA NA 1.00 3.08 4.12 1.67 NA NA NA 3.85 NA NA 1.00 2.78 3.77 1.67 NA NA NA 3.50 NA NA NA 4.16 5.16 NA NA NA NA 4.96 NA 3.50 NA NA 3.50 Page 80 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 60380 1-9 333378 10-19 268978 20-44 397300 45-64 174107 65-74 376 75-84 130 85+ 89 Unknown 0 Total 1234738 Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months 664 747 997 6184 1914 5 8 4 0 10523 11.00 2.24 3.71 15.57 10.99 13.30 61.54 44.94 579 622 298 1131 1097 4 7 4 0 3742 9.59 1.87 1.11 2.85 6.30 10.64 53.85 44.94 82 125 185 845 806 1 1 0 0 2045 1.36 0.37 0.69 2.13 4.63 2.66 7.69 0.00 511 4204 9 0 4724 HEDIS 2010 (Reporting Year 2009) 8.52 3.03 1.66 1.90 10.58 0.05 5.62 Days Days / 1,000 Member Months 3223 1863 2675 16353 7022 18 36 16 0 31206 53.38 5.59 9.95 41.16 40.33 47.87 276.92 179.78 2461 1292 773 3097 3814 15 33 16 0 11501 40.76 3.88 2.87 7.80 21.91 39.89 253.85 179.78 756 571 559 2622 3156 3 3 0 0 7670 12.52 1.71 2.08 6.60 18.13 7.98 23.08 0.00 1337 10594 32 0 11963 4.97 26.66 0.18 25.27 9.31 6.21 14.24 Average Length of Stay 4.85 2.49 2.68 2.64 3.67 3.60 4.50 4.00 NA 2.97 4.25 2.08 2.59 2.74 3.48 3.75 4.71 4.00 NA 3.07 9.22 4.57 3.02 3.10 3.92 3.00 3.00 NA NA 3.75 2.62 2.52 3.56 NA 2.53 Page 81 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 42066 18268 22343 26795 110122 2825 0 222419 Female 38177 17303 24396 34934 133493 2401 0 250704 Total 80243 35571 46739 61729 243615 5226 0 473123 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 1 0 1 25 12 37 63 43 106 55 26 81 174 115 289 1 0 1 0 0 0 319 196 515 HEDIS 2010 (Reporting Year 2009) Male 42066 18268 22343 26795 110122 2825 0 222419 Female 38177 17303 24396 34934 133493 2401 0 250704 Total 80243 35571 46739 61729 243615 5226 0 473123 Percent 0.03% 0.00% 0.01% 1.64% 0.83% 1.25% 3.38% 2.12% 2.72% 2.46% 0.89% 1.57% 1.90% 1.03% 1.42% 0.42% 0.00% 0.23% NA NA NA 1.72% 0.94% 1.31% Number 1 0 1 10 5 15 17 6 23 7 9 16 37 37 74 0 0 0 0 0 0 72 57 129 Male 42066 18268 22343 26795 110122 2825 0 222419 Female 38177 17303 24396 34934 133493 2401 0 250704 Total 80243 35571 46739 61729 243615 5226 0 473123 Intensive Outpatient/Partial Hospitalization Inpatient Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent 0.03% 0.00% 0.01% 0.66% 0.35% 0.51% 0.91% 0.30% 0.59% 0.31% 0.31% 0.31% 0.40% 0.33% 0.36% 0.00% 0.00% 0.00% NA NA NA 0.39% 0.27% 0.33% Number 0 0 0 2 1 3 3 2 5 4 2 6 8 6 14 0 0 0 0 0 0 17 11 28 Percent 0.00% 0.00% 0.00% 0.13% 0.07% 0.10% 0.16% 0.10% 0.13% 0.18% 0.07% 0.12% 0.09% 0.05% 0.07% 0.00% 0.00% 0.00% NA NA NA 0.09% 0.05% 0.07% Member Months (Outpatient/ED) Male 42066 18268 22343 26795 110122 2825 0 222419 Female 38177 17303 24396 34934 133493 2401 0 250704 Total 80243 35571 46739 61729 243615 5226 0 473123 Outpatient/ED Number 0 0 0 23 11 34 55 39 94 51 24 75 163 108 271 1 0 1 0 0 0 293 182 475 Percent 0.00% 0.00% 0.00% 1.51% 0.76% 1.15% 2.95% 1.92% 2.41% 2.28% 0.82% 1.46% 1.78% 0.97% 1.33% 0.42% 0.00% 0.23% NA NA NA 1.58% 0.87% 1.20% Page 82 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 83 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 1 30578 0 30579 Female 0 0 0 0 6 84288 0 84294 Total 0 0 0 0 7 114866 0 114873 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 85 110 195 0 0 0 86 110 196 HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 0 0 1 30578 0 30579 Female 0 0 0 0 6 84288 0 84294 Total 0 0 0 0 7 114866 0 114873 Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA 1200.00% 0.00% 171.43% 3.34% 1.57% 2.04% NA NA NA 3.37% 1.57% 2.05% Number 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 38 55 93 0 0 0 39 55 94 Percent NA NA NA NA NA NA NA NA NA NA NA NA 1200.00% 0.00% 171.43% 1.49% 0.78% 0.97% NA NA NA 1.53% 0.78% 0.98% Male 0 0 0 0 1 30578 0 30579 Female 0 0 0 0 6 84288 0 84294 Total 0 0 0 0 7 114866 0 114873 Member Months (Outpatient/ED) Male 0 0 0 0 1 30578 0 30579 Female 0 0 0 0 6 84288 0 84294 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 1 0 1 Number 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 66 68 134 0 0 0 67 68 135 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.04% 0.00% 0.01% NA NA NA 0.04% 0.00% 0.01% Total 0 0 0 0 7 114866 0 114873 Percent NA NA NA NA NA NA NA NA NA NA NA NA 1200.00% 0.00% 171.43% 2.59% 0.97% 1.40% NA NA NA 2.63% 0.97% 1.41% Page 84 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:08 AM SNBC Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 466 1007 4908 59 0 6440 Female 0 0 627 1178 7587 65 0 9457 Total 0 0 1093 2185 12495 124 0 15897 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 6 7 13 13 17 30 105 98 203 0 0 0 0 0 0 124 122 246 HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 0 0 466 1007 4908 59 0 6440 Female 0 0 627 1178 7587 65 0 9457 Total 0 0 1093 2185 12495 124 0 15897 Inpatient Percent NA NA NA NA NA NA 15.45% 13.40% 14.27% 15.49% 17.32% 16.48% 25.67% 15.50% 19.50% 0.00% 0.00% 0.00% NA NA NA 23.11% 15.48% 18.57% Number 0 0 0 0 0 0 1 3 4 3 5 8 26 40 66 0 0 0 0 0 0 30 48 78 Percent NA NA NA NA NA NA 2.58% 5.74% 4.39% 3.57% 5.09% 4.39% 6.36% 6.33% 6.34% 0.00% 0.00% 0.00% NA NA NA 5.59% 6.09% 5.89% Male 0 0 466 1007 4908 59 0 6440 Female 0 0 627 1178 7587 65 0 9457 Total 0 0 1093 2185 12495 124 0 15897 Member Months (Outpatient/ED) Male 0 0 466 1007 4908 59 0 6440 Female 0 0 627 1178 7587 65 0 9457 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 1 0 1 2 7 9 0 0 0 0 0 0 3 7 10 Number 0 0 0 0 0 0 6 7 13 11 15 26 94 88 182 0 0 0 0 0 0 111 110 221 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 1.19% 0.00% 0.55% 0.49% 1.11% 0.86% 0.00% 0.00% 0.00% NA NA NA 0.56% 0.89% 0.75% Total 0 0 1093 2185 12495 124 0 15897 Percent NA NA NA NA NA NA 15.45% 13.40% 14.27% 13.11% 15.28% 14.28% 22.98% 13.92% 17.48% 0.00% 0.00% 0.00% NA NA NA 20.68% 13.96% 16.68% Page 85 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Member Months Member Months (Any) (Inpatient) Age Male Female Male Female Total Total 0-12 243678 236603 480281 243678 236603 480281 13-17 67463 68031 135494 67463 68031 135494 18-24 51585 95166 146751 51585 95166 146751 25-34 56114 115893 172007 56114 115893 172007 35-64 124090 175520 299610 124090 175520 299610 65+ 214 381 595 214 381 595 Unknown 0 0 0 0 0 0 Total 543144 691594 1234738 543144 691594 1234738 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 11 10 21 282 234 516 660 562 1222 923 835 1758 1558 1128 2686 0 0 0 0 0 0 3434 2769 6203 HEDIS 2010 (Reporting Year 2009) Inpatient Percent 0.05% 0.05% 0.05% 5.02% 4.13% 4.57% 15.35% 7.09% 9.99% 19.74% 8.65% 12.26% 15.07% 7.71% 10.76% 0.00% 0.00% 0.00% NA NA NA 7.59% 4.80% 6.03% Number 2 4 6 102 82 184 188 150 338 265 227 492 526 352 878 0 0 0 0 0 0 1083 815 1898 Percent 0.01% 0.02% 0.01% 1.81% 1.45% 1.63% 4.37% 1.89% 2.76% 5.67% 2.35% 3.43% 5.09% 2.41% 3.52% 0.00% 0.00% 0.00% NA NA NA 2.39% 1.41% 1.84% Member Months (Intensive Outpatient/Partial Male Female Total 243678 236603 480281 67463 68031 135494 51585 95166 146751 56114 115893 172007 124090 175520 299610 214 381 595 0 0 0 543144 691594 1234738 Male 243678 67463 51585 56114 124090 214 0 543144 Member Months (Outpatient/ED) Female Total 236603 480281 68031 135494 95166 146751 115893 172007 175520 299610 381 595 0 0 691594 1234738 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 1 1 27 21 48 22 35 57 44 40 84 63 47 110 0 0 0 0 0 0 156 144 300 Number 10 7 17 267 209 476 620 504 1124 874 777 1651 1441 1047 2488 0 0 0 0 0 0 3212 2544 5756 Percent 0.00% 0.01% 0.00% 0.48% 0.37% 0.43% 0.51% 0.44% 0.47% 0.94% 0.41% 0.59% 0.61% 0.32% 0.44% 0.00% 0.00% 0.00% NA NA NA 0.34% 0.25% 0.29% Percent 0.05% 0.04% 0.04% 4.75% 3.69% 4.22% 14.42% 6.36% 9.19% 18.69% 8.05% 11.52% 13.94% 7.16% 9.96% 0.00% 0.00% 0.00% NA NA NA 7.10% 4.41% 5.59% Page 86 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 42066 18268 159260 2825 0 222419 Female 38177 17303 192823 2401 0 250704 Total 80243 35571 352083 5226 0 473123 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 219 123 342 209 179 388 918 1747 2665 9 8 17 0 0 0 1355 2057 3412 HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 42066 18268 159260 2825 0 222419 Female 38177 17303 192823 2401 0 250704 Total 80243 35571 352083 5226 0 473123 Number 4 1 5 16 12 28 33 49 82 0 0 0 0 0 0 53 62 115 Female 38177 17303 192823 2401 0 250704 Total 80243 35571 352083 5226 0 473123 Intensive Outpatient/Partial Hospitalization Inpatient Percent 6.25% 3.87% 5.11% 13.73% 12.41% 13.09% 6.92% 10.87% 9.08% 3.82% 4.00% 3.90% NA NA NA 7.31% 9.85% 8.65% Male 42066 18268 159260 2825 0 222419 Percent 0.11% 0.03% 0.07% 1.05% 0.83% 0.94% 0.25% 0.30% 0.28% 0.00% 0.00% 0.00% NA NA NA 0.29% 0.30% 0.29% Number 2 1 3 7 10 17 6 28 34 0 0 0 0 0 0 15 39 54 Percent 0.06% 0.03% 0.04% 0.46% 0.69% 0.57% 0.05% 0.17% 0.12% 0.00% 0.00% 0.00% NA NA NA 0.08% 0.19% 0.14% Member Months (Outpatient/ED) Male 42066 18268 159260 2825 0 222419 Female 38177 17303 192823 2401 0 250704 Total 80243 35571 352083 5226 0 473123 Outpatient/ED Number 218 123 341 208 178 386 913 1739 2652 9 8 17 0 0 0 1348 2048 3396 Percent 6.22% 3.87% 5.10% 13.66% 12.34% 13.02% 6.88% 10.82% 9.04% 3.82% 4.00% 3.90% NA NA NA 7.27% 9.80% 8.61% Page 87 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Male Female NR NR Total NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Any Services 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 88 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 1 30578 0 30579 Female 0 0 6 84288 0 84294 Total 0 0 7 114866 0 114873 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 0 0 0 0 0 0 0 0 0 356 865 1221 0 0 0 356 865 1221 HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 1 30578 0 30579 Female 0 0 6 84288 0 84294 Total 0 0 7 114866 0 114873 Number 0 0 0 0 0 0 0 0 0 108 231 339 0 0 0 108 231 339 Female 0 0 6 84288 0 84294 Total 0 0 7 114866 0 114873 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 13.97% 12.31% 12.76% NA NA NA 13.97% 12.31% 12.75% Male 0 0 1 30578 0 30579 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 4.24% 3.29% 3.54% NA NA NA 4.24% 3.29% 3.54% Number 0 0 0 0 0 0 0 0 0 2 8 10 0 0 0 2 8 10 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.08% 0.11% 0.10% NA NA NA 0.08% 0.11% 0.10% Member Months (Outpatient/ED) Male 0 0 1 30578 0 30579 Female 0 0 6 84288 0 84294 Total 0 0 7 114866 0 114873 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 283 696 979 0 0 0 283 696 979 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 11.11% 9.91% 10.23% NA NA NA 11.11% 9.91% 10.23% Page 89 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:08 AM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 6381 59 0 6440 Female 0 0 9392 65 0 9457 Total 0 0 15773 124 0 15897 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 0 0 0 0 0 0 300 518 818 1 2 3 0 0 0 301 520 821 HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 6381 59 0 6440 Female 0 0 9392 65 0 9457 Total 0 0 15773 124 0 15897 Number 0 0 0 0 0 0 32 61 93 0 0 0 0 0 0 32 61 93 Female 0 0 9392 65 0 9457 Total 0 0 15773 124 0 15897 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 56.42% 66.18% 62.23% 20.34% 36.92% 29.03% NA NA NA 56.09% 65.98% 61.97% Male 0 0 6381 59 0 6440 Percent NA NA NA NA NA NA 6.02% 7.79% 7.08% 0.00% 0.00% 0.00% NA NA NA 5.96% 7.74% 7.02% Number 0 0 0 0 0 0 20 39 59 0 0 0 0 0 0 20 39 59 Percent NA NA NA NA NA NA 3.76% 4.98% 4.49% 0.00% 0.00% 0.00% NA NA NA 3.73% 4.95% 4.45% Member Months (Outpatient/ED) Male 0 0 6381 59 0 6440 Female 0 0 9392 65 0 9457 Total 0 0 15773 124 0 15897 Outpatient/ED Number 0 0 0 0 0 0 294 518 812 1 2 3 0 0 0 295 520 815 Percent NA NA NA NA NA NA 55.29% 66.18% 61.78% 20.34% 36.92% 29.03% NA NA NA 54.97% 65.98% 61.52% Page 90 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care(MHCP-MC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 243678 67463 231789 214 0 543144 Female 236603 68031 386579 381 0 691594 Total 480281 135494 618368 595 0 1234738 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 2425 1613 4038 1279 1360 2639 3858 7700 11558 0 5 5 0 0 0 7562 10678 18240 HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 243678 67463 231789 214 0 543144 Female 236603 68031 386579 381 0 691594 Total 480281 135494 618368 595 0 1234738 Number 45 29 74 75 130 205 309 448 757 0 1 1 0 0 0 429 608 1037 Female 236603 68031 386579 381 0 691594 Total 480281 135494 618368 595 0 1234738 Intensive Outpatient/Partial Hospitalization Inpatient Percent 11.94% 8.18% 10.09% 22.75% 23.99% 23.37% 19.97% 23.90% 22.43% 0.00% 15.75% 10.08% NA NA NA 16.71% 18.53% 17.73% Male 243678 67463 231789 214 0 543144 Percent 0.22% 0.15% 0.18% 1.33% 2.29% 1.82% 1.60% 1.39% 1.47% 0.00% 3.15% 2.02% NA NA NA 0.95% 1.05% 1.01% Number 33 19 52 31 40 71 168 287 455 0 0 0 0 0 0 232 346 578 Percent 0.16% 0.10% 0.13% 0.55% 0.71% 0.63% 0.87% 0.89% 0.88% 0.00% 0.00% 0.00% NA NA NA 0.51% 0.60% 0.56% Member Months (Outpatient/ED) Male 243678 67463 231789 214 0 543144 Female 236603 68031 386579 381 0 691594 Total 480281 135494 618368 595 0 1234738 Outpatient/ED Number 2424 1610 4034 1275 1349 2624 3810 7645 11455 0 4 4 0 0 0 7509 10608 18117 Percent 11.94% 8.17% 10.08% 22.68% 23.80% 23.24% 19.72% 23.73% 22.23% 0.00% 12.60% 8.07% NA NA NA 16.59% 18.41% 17.61% Page 91 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Data Last Refreshed: Jan 6, 2011 10:08 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2010 (Reporting Year 2009) Number of Physicians in Active Board Certification Each Practice Area Percent Number 3353 3146 148 6588 2921 2803 146 5877 87.12% 89.10% 98.65% 89.21% Page 92 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Data Last Refreshed: Jan 6, 2011 10:08 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2010 (Reporting Year 2009) Number of Physicians in Active Board Certification Each Practice Area Percent Number 3353 3146 148 6588 2921 2803 146 5877 87.12% 89.10% 98.65% 89.21% Page 93 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:08 AM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 2991 12461 15951 17846 11085 7461 Member Months Female 2510 10966 15029 16434 10541 7330 Total 5501 23427 30980 34280 21626 14791 67795 30.48% 14882 12612 14183 15730 18184 62810 25.05% 17066 17312 17622 18532 22368 130605 27.60% 75591 33.99% 21296 21019 18910 14983 92900 37.06% 25464 25387 23896 17846 168491 35.61% 76208 34.26% 2249 448 75 48 0 5 92593 36.93% 1973 341 66 18 3 0 168801 35.68% 2825 1.27% 0 2401 0.96% 0 5226 1.10% 222419 250704 HEDIS 2010 (Reporting Year 2009) 31948 29924 31805 34262 40552 46760 46406 42806 32829 4222 789 141 66 3 5 0 473123 Page 94 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:08 AM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Page 95 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:08 AM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 1 0 0.00% 0 0 0 6 0 0.00% 1 0.00% 5382 6248 5478 5392 4731 3347 6 0.01% 9513 10338 11977 14980 16791 20689 7 0.01% 30578 100.00% 0 84288 99.99% 0 114866 99.99% 30579 84294 HEDIS 2010 (Reporting Year 2009) 0 0 0 0 0 0 0 0 7 14895 16586 17455 20372 21522 24036 0 114873 Page 96 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:08 AM SNBC <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 49 Member Months Female 0 0 0 0 0 74 Total 0 0 0 0 0 123 49 0.76% 417 516 491 490 705 74 0.78% 553 477 701 888 1065 123 0.77% 2619 40.67% 1023 1266 801 623 3684 38.96% 1459 1510 1571 1094 6303 39.65% 3713 57.66% 59 0 0 0 0 0 5634 59.57% 65 0 0 0 0 0 9347 58.80% 59 0.92% 0 65 0.69% 0 124 0.78% 6440 9457 HEDIS 2010 (Reporting Year 2009) 970 993 1192 1378 1770 2482 2776 2372 1717 124 0 0 0 0 0 0 15897 Page 97 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:08 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 30836 84452 84994 71157 39702 20584 Member Months Female 29544 81250 82682 69601 41557 26377 Total 60380 165702 167676 140758 81259 46961 331725 61.07% 31001 30395 25719 24022 24645 331011 47.86% 68789 68228 47665 40096 36740 662736 53.67% 135782 25.00% 26711 22374 16335 10003 261518 37.81% 36154 27867 19341 15322 397300 32.18% 75423 13.89% 106 42 32 23 0 11 98684 14.27% 168 60 31 44 41 37 174107 14.10% 214 0.04% 0 381 0.06% 0 595 0.05% 543144 691594 HEDIS 2010 (Reporting Year 2009) 99790 98623 73384 64118 61385 62865 50241 35676 25325 274 102 63 67 41 48 0 1234738 Page 98
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