Preferred One Community Health Plan General Info Disclaimers Data Last Refreshed: 1/10/2011 2 Effectiveness of Care Measures Code HEDIS 2009 (Reporting Year 2008) Page Page Prevention and Screening 0 Code Access / Availability of Care Measures Page 25 AAP Adult's Access to Preventive/Ambulatory Health Services 57 Children's and Adolescents' Access to Primary Care Practitioners 63 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 Prenatal and Postpartum Care 71 CIS Childhood Immunization Status 3 26 CAP BCS Breast Cancer Screening 5 27 CCS Cervical Cancer Screening 6 28 PPC COL Colorectal Cancer Screening 7 CHL Chlamydia Screening in Women 8 GSO Glaucoma Screening in Older Adults 10 29 W15 Well Child Visits in the First 15 Months of Life 73 LSC Lead Screening in Children 11 30 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 75 31 AWC Adolescent Well-Care Visits 76 Respiratory Conditions IET Use of Services Measures 0 Code Page URI Appropriate Treatment for Children with Upper Respiratory Infection 12 32 FSP Frequency of Selected Procedures 77 PCE Pharmacotherapy Management of COPD Exacerbation 13 33 AMB Ambulatory Care 83 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 17 34 Inpatient Utilization - General Hospital/Acute Care 89 ASM Use of Appropriate Medications for People with Asthma 18 35 NON Inpatient Utilization - Nonacute Care 95 Identification of Alcohol and Other Drug Services 101 36 IAD Cardiovascular CMC Cholesterol Management for Patients with Cardiovascular Conditions 20 CBP Controlling High Blood Pressure 26 PBH Persistence of Beta Blocker Treatment After Hearth Attack 27 Diabetes CDC Comprehensive Diabetes Care Osteoporosis Management in Women Who had a Fracture 37 MPT 38 ORX 0 Code 28 Musculoskeletal OMW IPU Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Outpatient Drug Utilization Health Plan Descriptive Information Measures 107 113 Page 39 BCR Board Certification 119 40 ENP Enrollment by Product Line (Age & Sex) 122 34 Behavioral Health 0 Code AMM Antidepressant Medication Management 35 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 41 FUH Follow-up After Hospitalization for Mental Illness 43 Medication Management MPM Annual Monitoring for Patients on Persistent Medications 47 DDE Potentially Harmful Drug-Disease Interactions in the Elderly 53 DAE Use of High Risk Medications in the Elderly 55 41 YIB Health Plan Stability Measures Years in Business / Total Membership Page 128 DISCLAIMERS -1 0. Disclaimer Query located below 1. In January 2011, it was discovered that the Good HbA1c Control (<7.0%) was not displayed in comprehensive diabetes care measure and Adequate HbA1c Control (<8.0%) data was displayed under Good HbA1c Control. This issue was corrected on January 10,2011. HEDIS 2009 (Reporting Year 2008) Page 2 Effectiveness of Care Preferred One Community Health Plan Childhood Immunization Status Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 336 73.52% 348 76.15% 411 89.93% 396 86.65% 341 74.62% 385 84.25% 333 72.87% 283 61.93% 274 59.96% 320 74.07% 333 77.08% 388 89.81% 375 86.81% 325 75.23% 361 83.56% 317 73.38% 268 62.04% 260 60.19% 307 53 87.59% 84.28% 90.90% 320 64 93.43% 90.91% 95.95% 369 6 91.24% 88.39% 94.10% 360 30 94.89% 92.64% 97.14% 311 69 92.46% 89.78% 95.13% 346 11 86.86% 83.47% 90.25% 306 55 87.83% 84.55% 91.12% 258 75 81.02% 77.11% 84.93% 251 76 79.56% 75.54% 83.58% 432 3 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 3 HEDIS 2009 (Reporting Year 2008) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2008 H 457 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 411 Page 3 Effectiveness of Care Preferred One Community Health Plan Childhood Immunization Status Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data DTaP IPV MMR HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 4 Effectiveness of Care Preferred One Community Health Plan Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial 2008 A 5464 3878 70.97% 69.76% 72.19% Medicare Advantage MSHO MnDHO SNBC MHCP-MC NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 5 Effectiveness of Care Preferred One Community Health Plan Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial MHCP-MC 2008 A 5682 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate NR NR NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) 4349 76.54% 75.43% 77.65% NR NR NR Page 6 Effectiveness of Care Preferred One Community Health Plan Colorectal Cancer Screening Data Last Refreshed: Jan 10, 2011 10:02 AM Data Elements Commercial Measurement Year Data collection methodology (administrative or hybrid) Eligible population 2008 H 5985 Number of numerator events by administrative data in eligible population (before exclusions) 2411 Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) 40.28% 411 0.05 432 188 43.52% 0 0 0 0 0 411 179 61 58.39% 53.51% 63.28% Medicare Advantage MSHO MnDHO SNBC NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 7 Effectiveness of Care Preferred One Community Health Plan Chlamydia Screening in Women Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Ages 16-20 Ages 21-24 Data Total 2008 A 640 256 40.00% 36.13% 43.87% 597 263 44.05% 39.99% 48.12% 1237 519 41.96% 39.17% 44.75% Page 8 Effectiveness of Care Preferred One Community Health Plan Chlamydia Screening in Women Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Ages 16-20 Ages 21-24 Data Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate NR NR Lower 95% Confidence Interval NR NR Upper 95% Confidence Interval NR NR HEDIS 2009 (Reporting Year 2008) Total NR NR NR NR NR Page 9 Effectiveness of Care Preferred One Community Health Plan Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage MSHO NR NR NR NR NR NR Page 10 Effectiveness of Care Preferred One Community Health Plan Data Last Refreshed: Jan 10, 2011 10:02 AM Lead Screening in Children Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial MHCP-MC 2009 A 458 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR NR Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record 275 Reported Rate 60.04% NR Lower 95% Confidence Interval 55.45% NR Upper 95% Confidence Interval 64.64% NR HEDIS 2009 (Reporting Year 2008) Page 11 Effectiveness of Care Preferred One Community Health Plan Appropriate Treatment for Children with Upper Respiratory Infection Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Commercial MHCP-MC 2008 A 812 127 84.36% 81.80% 86.92% NR NR NR Data Last Refreshed: Jan 10, 2011 10:02 AM Page 12 Effectiveness of Care Preferred One Community Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 13 Effectiveness of Care Preferred One Community Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 14 Effectiveness of Care Preferred One Community Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 15 Effectiveness of Care Preferred One Community Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 16 Effectiveness of Care Preferred One Community Health Plan Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage MSHO MnDHO SNBC NR NR NR NR NR NR NR NR NR NR NR NR Page 17 Effectiveness of Care Preferred One Community Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 48 48 100.00% 98.96% 100.00% 75 71 94.67% 88.91% 100.00% 279 240 86.02% 81.77% 90.27% 402 359 89.30% 86.16% 92.45% 2008 A Page 18 Effectiveness of Care Preferred One Community Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 5-9 NR NR NR Ages 10-17 NR NR NR Ages 18-56 Total NR NR NR NR NR NR NR NR Page 19 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 164 2 85.86% 1.05% 164 2 85.86% 1.05% 164 5 2 113 88.48% 83.69% 93.27% 60.21% 53.01% 67.41% 2008 H 191 191 0.00% 191 0 0 0 191 Page 20 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 22 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 23 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 24 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate NR NR Lower 95% Confidence Interval NR NR Upper 95% Confidence Interval NR NR Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors HEDIS 2009 (Reporting Year 2008) Page 25 Effectiveness of Care Preferred One Community Health Plan Controlling High Blood Pressure Data Last Refreshed: Jan 10, 2011 10:02 AM Data Elements Commercial Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2008 H 2146 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 0.00% 411 15.00% 473 0 0.00% Records Excluded because of Valid Data Errors 4 Number of records excluded because of false positive diagnoses 7 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 4 411 0 280 68.13% 63.50% 72.75% HEDIS 2009 (Reporting Year 2008) Medicare Advantage MSHO MnDHO SNBC MHCP-MC NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 26 Effectiveness of Care Preferred One Community Health Plan Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial Medicare Advantage MSHO MnDHO SNBC MHCP-MC NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 2008 A 27 Numerator Events by Admin Data on Eligible Population 20 Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval NA NA NA HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 10:02 AM Page 27 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) 2008 H 1133 2008 H 1133 2008 H 1133 1019 89.94% 548 0% 548 496 90.51% 1131 99.82% 548 0% 548 547 99.82% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 1133 2008 H 1133 2008 H 1133 2008 H 1133 2008 H 1133 2008 H 1133 2008 H 1133 0 0.00% 548 0% 548 0 0.00% 2 0.18% 548 0% 548 1 0.18% 609 53.75% 548 0% 548 298 54.38% 948 83.67% 548 0% 548 459 83.76% 2 0.18% 548 0% 548 1 0.18% 961 84.82% 548 0% 548 456 83.21% 4 0.35% 548 0% 548 3 0.55% 3 0.26% 548 0% 548 2 0.36% 0 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 3 3 45 3 3 3 3 3 3 3 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 0 545 495 15 93.58% 91.43% 95.73% 0 545 35 86 22.20% 18.62% 25.78% 0 423 0 183 43.26% 38.42% 48.10% 0 545 1 362 66.61% 62.55% 70.66% 0 545 298 58 65.32% 61.23% 69.41% 0 545 459 12 86.42% 83.45% 89.39% 0 545 1 275 50.64% 46.35% 54.93% 0 545 456 15 86.42% 83.45% 89.39% 0 545 3 398 73.58% 69.78% 77.37% 0 545 2 278 51.38% 47.09% 55.66% Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 28 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 29 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 30 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 31 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 32 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 33 Effectiveness of Care Preferred One Community Health Plan Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage MSHO NR NR NR NR NR NR Page 34 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 340 207 60.88% 55.55% 66.22% 161 47.35% 41.90% 52.81% Page 35 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 36 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 37 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 38 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 39 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 40 Effectiveness of Care Preferred One Community Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation Phase Continuation and Maintenance Phase 105 36 34.29% 24.73% 43.84% 28 8 NA NA NA 2008 A Page 41 Effectiveness of Care Preferred One Community Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation Phase Continuation and Maintenance Phase NR NR NR NR NR NR Page 42 Effectiveness of Care Preferred One Community Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 43 Effectiveness of Care Preferred One Community Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 44 Effectiveness of Care Preferred One Community Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care Preferred One Community Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 46 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 2020 1588 78.61% 76.80% 80.43% 30 22 73.33% 55.84% 90.82% 1637 1290 78.80% 76.79% 80.81% 111 82 73.87% 65.25% 82.50% 3798 2982 78.52% 77.20% 79.83% 2008 A Page 47 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 50 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 52 Effectiveness of Care Preferred One Community Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 53 Effectiveness of Care Preferred One Community Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 54 Effectiveness of Care Preferred One Community Health Plan Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Data Elements General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 55 Effectiveness of Care Preferred One Community Health Plan Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 56 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 5642 6425 235 5235 6123 229 92.79% 92.10% 93.47% 95.30% 94.77% 95.82% 97.45% 95.22% 99.68% 2008 A Page 57 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 58 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 59 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 60 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 61 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 62 Access/Availability of Care Preferred One Community Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 529 508 2594 2247 1911 1656 3469 2950 96.03% 94.27% 97.79% 86.62% 85.29% 87.95% 86.66% 85.11% 88.21% 85.04% 83.84% 86.24% 2008 A Page 63 Access/Availability of Care Preferred One Community Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 64 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 38 419 457 15 4 185 50 200 54 39.47% 22.62% 56.33% 10.53% 0.00% 21.60% 44.15% 39.28% 49.03% 11.93% 8.71% 15.16% 43.76% 39.11% 48.42% 11.82% 8.75% 14.89% Page 65 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 67 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 69 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 70 Access/Availability of Care Preferred One Community Health Plan Prenatal and Postpartum Care Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2008 H 598 2008 H 598 Number of numerator events by administrative data in eligible population (before exclusions) 467 338 78.09% 411 5% 432 335 56.52% 411 5% 432 244 77.55% 56.48% 12 12 0 12 411 326 57 0 12 411 240 77 93.19% 90.63% 95.74% 77.13% 72.95% 81.31% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 71 Access/Availability of Care Preferred One Community Health Plan Prenatal and Postpartum Care Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care Current year's administrative rate (before exclusions) NR NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR NR NR NR NR NR NR NR Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 72 Use of Services Preferred One Community Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 15 4 2 6 28 60 284 3.76% 1.77% 5.75% 1.00% 0.00% 2.11% 0.50% 0.00% 1.32% 1.50% 0.18% 2.82% 7.02% 4.39% 9.65% 15.04% 11.40% 18.67% 71.18% 66.61% 75.75% 2008 A 399 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 73 Use of Services Preferred One Community Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 74 Use of Services Preferred One Community Health Plan Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial Data Last Refreshed: Jan 10, 2011 10:02 AM MHCP-MC 2008 A 2105 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS NR NR NR NR Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) 1314 62.42% 60.33% 64.52% NR NR NR Page 75 Use of Services Preferred One Community Health Plan Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial MHCP-MC 2008 A 6002 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) 1772 29.52% 28.36% 30.69% NR NR NR Page 76 Use of Services Preferred One Community Health Plan Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Member Months Total 40997 83831 135564 92730 Age 0-4 0-9 5-19 10-19 Total Number of Procedures Procedure Myringotomy Age Tonsillectomy 0-9 10-19 Procedures / 1,000 Member Months 197 57 76 24 0-4 5-19 4.81 0.42 0.91 0.26 Member Months Age 15-44 20-44 30-64 45-64 65+ Male 128216 172316 93868 3173 Female 138789 115279 89810 2567 Female Male Procedure Age Dilation & Curettage 15-44 45-64 Hysterectomy, 15-44 Abdominal 45-64 Number of Procedures Procedures / 1,000 Member Months 65+ Hysterectomy, Vaginal 15-44 45-64 65+ Cholecystectomy, Open 30-64 15-44 45-64 65+ 4 0 0.00 30-64 15-44 45-64 65+ Back Surgery 20-44 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 50 0.29 Cholecystectomy, Closed CABG 45-64 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2009 (Reporting Year 2008) 6 48 49 4 73 7 62 8 13 0 48 3 Number of Procedures Procedures / 1,000 Member Months 8 12 67 67 0 47 41 2 0.06 0.13 0 4 0 0.00 0.04 0.00 100 49 1 49 77 4 8 0 31 0.72 0.55 0.39 0.48 0.75 0.00 0.34 0.46 0.78 0.02 1.89 0.37 0.52 1.26 0.78 2.21 0.66 2.52 0.14 0.00 4 3 0 0.43 0.86 1.56 0.09 0.00 0.35 1.56 0.03 0.00 0.51 0.95 9 27 0 25 36 2 0.06 0.30 0.00 0.18 0.40 0.78 Page 77 Use of Services Preferred One Community Health Plan Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Member Months Age Male Female < 65 65-74 75-84 85+ Male Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months Procedure Age CABG <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Angioplasty (PTCA) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cardiac Catheterization <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Carotid Endarterectomy <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Reduction of Fracture of Femur <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Hip Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Knee Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Partial Excision of Large Inestine <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Open <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Back Surgery <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Hysterectomy Abdominal <65 65-74 75-84 85+ NR NR NR NR Hysterectomy, Vaginal <65 65-74 75-84 85+ NR NR NR NR Mastectomy <65 65-74 75-84 85+ NR NR NR NR Lumpectomy <65 65-74 75-84 85+ NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 78 Use of Services Preferred One Community Health Plan Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Member Months Age Male Female < 65 65-74 75-84 85+ Male Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months Procedure Age CABG <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Angioplasty (PTCA) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cardiac Catheterization <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Carotid Endarterectomy <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Reduction of Fracture of Femur <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Hip Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Knee Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Partial Excision of Large Inestine <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Open <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Back Surgery <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Hysterectomy Abdominal <65 65-74 75-84 85+ NR NR NR NR Hysterectomy, Vaginal <65 65-74 75-84 85+ NR NR NR NR Mastectomy <65 65-74 75-84 85+ NR NR NR NR Lumpectomy <65 65-74 75-84 85+ NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 79 Use of Services Preferred One Community Health Plan Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Member Months Male Female Age < 65 65-74 75-84 85+ Male Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months Procedure Age CABG <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Angioplasty (PTCA) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cardiac Catheterization <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Carotid Endarterectomy <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Reduction of Fracture of Femur <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Hip Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Knee Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Partial Excision of Large Inestine <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Open <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Back Surgery <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Hysterectomy Abdominal <65 65-74 75-84 85+ NR NR NR NR Hysterectomy, Vaginal <65 65-74 75-84 85+ NR NR NR NR Mastectomy <65 65-74 75-84 85+ NR NR NR NR Lumpectomy <65 65-74 75-84 85+ NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 80 Use of Services Preferred One Community Health Plan Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Member Months Male Female Age < 65 65-74 75-84 85+ Male Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months Procedure Age CABG <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Angioplasty (PTCA) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cardiac Catheterization <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Carotid Endarterectomy <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Reduction of Fracture of Femur <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Hip Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Knee Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Partial Excision of Large Inestine <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Open <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Back Surgery <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Hysterectomy Abdominal <65 65-74 75-84 85+ NR NR NR NR Hysterectomy, Vaginal <65 65-74 75-84 85+ NR NR NR NR Mastectomy <65 65-74 75-84 85+ NR NR NR NR Lumpectomy <65 65-74 75-84 85+ NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 81 Use of Services Preferred One Community Health Plan Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC Member Months Total Age 0-4 0-9 5-19 10-19 Total Number of Procedures Procedures / 1,000 Member Months Procedure Myringotomy Age 0-4 5-19 NR NR Tonsillectomy 0-9 10-19 NR NR Member Months Age Male Female 15-44 20-44 30-64 45-64 Male Procedure Age Dilation & Curettage 15-44 45-64 Hysterectomy, 15-44 Abdominal 45-64 Number of Procedures Female Procedures / 1,000 Member Months Procedures / 1,000 Member Months NR NR NR NR Hysterectomy, Vaginal 15-44 45-64 Cholecystectomy, Open 30-64 15-44 45-64 NR Cholecystectomy, Closed 30-64 15-44 45-64 20-44 45-64 NR Back Surgery Number of Procedures NR NR NR NR NR NR NR NR NR NR Mastectomy 15-44 45-64 NR NR Lumpectomy 15-44 45-64 NR NR HEDIS 2009 (Reporting Year 2008) Page 82 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 7913 75918 92730 243495 183678 5436 237 67 4 609478 Outpatient Visits (Excludes MH/CD) Age Visits 5149 13628 10-19 20-44 45-64 65-74 75-84 85+ Unknown 11897 36746 37515 1781 84 24 0 106824 <1 1-9 Total HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months 650.70 179.51 128.30 150.91 204.24 327.63 354.43 358.21 175.27 Emergency Room Visits Visits 184 656 616 2204 1535 79 4 1 0 5279 Visits/ 1,000 Member Months 23.25 8.64 6.64 9.05 8.36 14.53 16.88 14.93 8.66 Ambulatory Surgery/Procedures Procedures 41 274 208 1401 2487 104 9 0 0 4524 Procedures/ 1,000 Member Months 5.18 3.61 2.24 5.75 13.54 19.13 37.97 0.00 7.42 Observation Room Stays Resulting in Discharge Stays 3 19 13 174 97 11 0 0 0 317 Stays/ 1,000 Member Months 0.38 0.25 0.14 0.71 0.53 2.02 0.00 0.00 0.52 Page 83 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 84 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 85 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 86 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 87 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 88 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 10:02 AM Member Months 7913 75918 92730 243495 183678 5436 237 67 4 609478 Discharges Discharges / 1,000 Member Months 76 88 106 1262 1063 73 3 1 0 2672 9.60 1.16 1.14 5.18 5.79 13.43 12.66 14.93 64 60 47 215 488 42 2 0 0 918 8.09 0.79 0.51 0.88 2.66 7.73 8.44 0.00 12 28 41 345 565 30 1 1 0 1023 1.52 0.37 0.44 1.42 3.08 5.52 4.22 14.93 18 702 10 1 731 0.19 2.88 0.05 HEDIS 2009 (Reporting Year 2008) 4.38 1.51 1.68 1.41 Days Days / 1,000 Member Months 387 177 310 3543 4084 271 23 6 0 8801 48.91 2.33 3.34 14.55 22.23 49.85 97.05 89.55 223 124 137 672 1689 147 6 0 0 2998 28.18 1.63 1.48 2.76 9.20 27.04 25.32 0.00 164 53 128 1128 2379 121 17 6 0 3996 20.73 0.70 1.38 4.63 12.95 22.26 71.73 89.55 45 1743 16 3 1807 0.49 7.16 0.09 14.44 4.92 6.56 3.48 Average Length of Stay 5.09 2.01 2.92 2.81 3.84 3.71 7.67 6.00 NA 3.29 3.48 2.07 2.91 3.13 3.46 3.50 3.00 NA NA 3.27 13.67 1.89 3.12 3.27 4.21 4.03 17.00 6.00 NA 3.91 2.50 2.48 1.60 3.00 2.47 Page 89 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 90 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 10:02 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 91 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 10:02 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 10:02 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 93 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 94 Use of Services Preferred One Community Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 7913 75918 92730 243495 183678 5436 237 67 4 609478 Discharges 0 0 0 7 51 2 1 0 0 61 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months 0.00 0.00 0.00 0.03 0.28 0.37 4.22 0.00 0.10 Days 0 0 0 52 1290 34 5 0 0 1381 Days / 1,000 Member Months 0.00 0.00 0.00 0.21 7.02 6.25 21.10 0.00 2.27 Average Length of Stay NA NA NA 7.43 25.29 17.00 5.00 NA NA 22.64 Page 95 Use of Services Preferred One Community Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 96 Use of Services Preferred One Community Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 97 Use of Services Preferred One Community Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 98 Use of Services Preferred One Community Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 99 Use of Services Preferred One Community Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 100 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 55533 24358 31837 51101 148490 3173 0 314492 Female 54721 23556 28597 44869 140672 2567 0 294982 Total 110254 47914 60434 95970 289162 5740 0 609474 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 24 22 46 52 33 85 66 42 108 201 114 315 2 0 2 0 0 0 345 211 556 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 55533 24358 31837 51101 148490 3173 0 314492 Female 54721 23556 28597 44869 140672 2567 0 294982 Total 110254 47914 60434 95970 289162 5740 0 609474 Inpatient Percent 0.00% 0.00% 0.00% 1.18% 1.12% 1.15% 1.96% 1.38% 1.69% 1.55% 1.12% 1.35% 1.62% 0.97% 1.31% 0.76% 0.00% 0.42% NA NA NA 1.32% 0.86% 1.09% Number 0 0 0 8 9 17 12 11 23 18 12 30 58 47 105 0 0 0 0 0 0 96 79 175 Percent 0.00% 0.00% 0.00% 0.39% 0.46% 0.43% 0.45% 0.46% 0.46% 0.42% 0.32% 0.38% 0.47% 0.40% 0.44% 0.00% 0.00% 0.00% NA NA NA 0.37% 0.32% 0.34% Male 55533 24358 31837 51101 148490 3173 0 314492 Female 54721 23556 28597 44869 140672 2567 0 294982 Total 110254 47914 60434 95970 289162 5740 0 609474 Member Months (Outpatient/ED) Male 55533 24358 31837 51101 148490 3173 0 314492 Female 54721 23556 28597 44869 140672 2567 0 294982 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 1 4 5 3 3 6 3 4 7 9 11 20 0 0 0 0 0 0 16 22 38 Number 0 0 0 23 19 42 46 31 77 57 34 91 168 87 255 2 0 2 0 0 0 296 171 467 Percent 0.00% 0.00% 0.00% 0.05% 0.20% 0.13% 0.11% 0.13% 0.12% 0.07% 0.11% 0.09% 0.07% 0.09% 0.08% 0.00% 0.00% 0.00% NA NA NA 0.06% 0.09% 0.07% Total 110254 47914 60434 95970 289162 5740 0 609474 Percent 0.00% 0.00% 0.00% 1.13% 0.97% 1.05% 1.73% 1.30% 1.53% 1.34% 0.91% 1.14% 1.36% 0.74% 1.06% 0.76% 0.00% 0.42% NA NA NA 1.13% 0.70% 0.92% Page 101 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 102 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 103 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 104 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 105 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 106 Use of Services Preferred One Community Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 55533 24358 231428 3173 0 314492 Female 54721 23556 214138 2567 0 294982 Total 110254 47914 445566 5740 0 609474 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total M Total F Total Age 0-12 Number 169 94 263 152 174 326 686 1192 1878 9 11 20 0 0 0 1016 1471 2487 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 55533 24358 231428 3173 0 314492 Female 54721 23556 214138 2567 0 294982 Total 110254 47914 445566 5740 0 609474 Number 2 0 2 13 16 29 33 42 75 0 0 0 0 0 0 48 58 106 Female 54721 23556 214138 2567 0 294982 Total 110254 47914 445566 5740 0 609474 Intensive Outpatient/Partial Hospitalization Inpatient Percent 3.65% 2.06% 2.86% 7.49% 8.86% 8.16% 3.56% 6.68% 5.06% 3.40% 5.14% 4.18% NA NA NA 3.88% 5.98% 4.90% Male 55533 24358 231428 3173 0 314492 Percent 0.04% 0.00% 0.02% 0.64% 0.82% 0.73% 0.17% 0.24% 0.20% 0.00% 0.00% 0.00% NA NA NA 0.18% 0.24% 0.21% Number 14 4 18 12 21 33 27 68 95 1 0 1 0 0 0 54 93 147 Percent 0.30% 0.09% 0.20% 0.59% 1.07% 0.83% 0.14% 0.38% 0.26% 0.38% 0.00% 0.21% NA NA NA 0.21% 0.38% 0.29% Member Months (Outpatient/ED) Male 55533 24358 231428 3173 0 314492 Female 54721 23556 214138 2567 0 294982 Total 110254 47914 445566 5740 0 609474 Outpatient/ED Number 165 94 259 149 168 317 667 1160 1827 9 11 20 0 0 0 990 1433 2423 Percent 3.57% 2.06% 2.82% 7.34% 8.56% 7.94% 3.46% 6.50% 4.92% 3.40% 5.14% 4.18% NA NA NA 3.78% 5.83% 4.77% Page 107 Use of Services Preferred One Community Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 108 Use of Services Preferred One Community Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 109 Use of Services Preferred One Community Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 110 Use of Services Preferred One Community Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 111 Use of Services Preferred One Community Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Male Female NR NR Total NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Any Services 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 112 Use of Services Preferred One Community Health Plan Outpatient Drug Utilization Commercial Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Member Months 83831 74337 156404 166403 122759 5436 237 67 4 609478 Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 10:02 AM $1,134,273.00 $2,099,612.00 $4,663,353.00 $8,596,697.00 $12,252,341.00 $727,159.00 $41,734.00 $12,367.00 $0.00 $29,527,536.00 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month $13.53 $28.24 $29.82 $51.66 $99.81 $133.77 $176.09 $184.58 $48.45 Total Number of Prescriptions 19754 23733 87037 148028 227650 15875 943 424 0 523444 Avg. Num. Of Prescriptions / Per Member Per Year 2.83 3.83 6.68 10.67 22.25 35.04 47.75 75.94 10.31 Page 113 Use of Services Preferred One Community Health Plan Outpatient Drug Utilization Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Age Member Months 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total NR Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 114 Use of Services Preferred One Community Health Plan Outpatient Drug Utilization MSHO Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 10:02 AM Member Months NR Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 115 Use of Services Preferred One Community Health Plan Outpatient Drug Utilization MnDHO Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 10:02 AM Member Months NR Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 116 Use of Services Preferred One Community Health Plan Outpatient Drug Utilization SNBC Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Jan 10, 2011 10:02 AM Member Months NR Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 117 Use of Services Preferred One Community Health Plan Outpatient Drug Utilization Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total NR Age Avg. Cost of Prescriptions / Total Cost of Per Member Per Total Number of Prescriptions Prescriptions Month 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 118 Health Plan Descriptive Information Preferred One Community Health Plan Data Last Refreshed: Jan 10, 2011 10:02 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 2146 2413 156 4922 1819 2129 121 4337 84.76% 88.23% 77.56% 88.11% Page 119 Health Plan Descriptive Information Preferred One Community Health Plan Data Last Refreshed: Jan 10, 2011 10:02 AM Board Certification MnDHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1578 1377 93 3164 1344 1226 73 2770 85.17% 89.03% 78.49% 87.55% Page 120 Health Plan Descriptive Information Preferred One Community Health Plan Data Last Refreshed: Jan 10, 2011 10:02 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 2267 2424 160 4955 1928 2137 124 4369 85.05% 88.16% 77.50% 88.17% Page 121 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 3948 16126 21838 23183 14796 9344 Member Months Female 3965 16958 20996 21897 14461 9049 Total 7913 33084 42834 45080 29257 18393 89235 28.37% 22493 27275 23826 26108 28514 87326 29.60% 19548 23002 21867 24052 26810 176561 28.97% 128216 40.77% 31333 27469 22222 12844 115279 39.08% 29586 26734 20234 13256 243495 39.95% 93868 29.85% 2480 499 86 56 28 24 89810 30.45% 2090 367 68 27 15 0 183678 30.14% 3173 1.01% 2 2567 0.87% 2 5740 0.94% 314494 294984 HEDIS 2009 (Reporting Year 2008) 42041 50277 45693 50160 55324 60919 54203 42456 26100 4570 866 154 83 43 24 4 609478 Page 122 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 123 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 124 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 125 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 126 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 127 Health Plan Stability Preferred One Community Health Plan Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 10:02 AM Commercial Product/Product Line Years in Business Members* 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0.00 13.00 0.00 0.00 13.00 0 49029 0 0 49029 49029 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 128 Health Plan Stability Preferred One Community Health Plan Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 10:02 AM Medicare Advantage Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 129 Health Plan Stability Preferred One Community Health Plan Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 10:02 AM MSHO Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 130 Health Plan Stability Preferred One Community Health Plan Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 10:02 AM MnDHO Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 131 Health Plan Stability Preferred One Community Health Plan Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 10:02 AM SNBC Product/Product Line Years in Business Members* NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: NR NR Total: NR * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 132 Health Plan Stability Preferred One Community Health Plan Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 10:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Product/Product Line Years in Business Members* NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: NR NR Total: NR * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 133
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