Metropolitan Health Plan General Info Disclaimers Data Last Refreshed: 1/10/2011 2 Effectiveness of Care Measures Code HEDIS 2009 (Reporting Year 2008) Page Page Prevention and Screening 0 Code Access / Availability of Care Measures Page 25 AAP Adult's Access to Preventive/Ambulatory Health Services 57 Children's and Adolescents' Access to Primary Care Practitioners 63 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 Prenatal and Postpartum Care 71 CIS Childhood Immunization Status 3 26 CAP BCS Breast Cancer Screening 5 27 CCS Cervical Cancer Screening 6 28 PPC COL Colorectal Cancer Screening 7 CHL Chlamydia Screening in Women 8 GSO Glaucoma Screening in Older Adults 10 29 W15 Well Child Visits in the First 15 Months of Life 73 LSC Lead Screening in Children 11 30 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 75 31 AWC Adolescent Well-Care Visits 76 Respiratory Conditions IET Use of Services Measures 0 Code Page URI Appropriate Treatment for Children with Upper Respiratory Infection 12 32 FSP Frequency of Selected Procedures 77 PCE Pharmacotherapy Management of COPD Exacerbation 13 33 AMB Ambulatory Care 83 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 17 34 Inpatient Utilization - General Hospital/Acute Care 89 ASM Use of Appropriate Medications for People with Asthma 18 35 NON Inpatient Utilization - Nonacute Care 95 Identification of Alcohol and Other Drug Services 101 36 IAD Cardiovascular CMC Cholesterol Management for Patients with Cardiovascular Conditions 20 CBP Controlling High Blood Pressure 26 PBH Persistence of Beta Blocker Treatment After Hearth Attack 27 Diabetes CDC Comprehensive Diabetes Care Osteoporosis Management in Women Who had a Fracture 37 MPT 38 ORX 0 Code 28 Musculoskeletal OMW IPU Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Outpatient Drug Utilization Health Plan Descriptive Information Measures 107 113 Page 39 BCR Board Certification 119 40 ENP Enrollment by Product Line (Age & Sex) 122 34 Behavioral Health 0 Code AMM Antidepressant Medication Management 35 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 41 FUH Follow-up After Hospitalization for Mental Illness 43 Medication Management MPM Annual Monitoring for Patients on Persistent Medications 47 DDE Potentially Harmful Drug-Disease Interactions in the Elderly 53 DAE Use of High Risk Medications in the Elderly 55 41 YIB Health Plan Stability Measures Years in Business / Total Membership Page 128 DISCLAIMERS -1 0. Disclaimer Query located below 1. In January 2011, it was discovered that the Good HbA1c Control (<7.0%) was not displayed in comprehensive diabetes care measure and Adequate HbA1c Control (<8.0%) data was displayed under Good HbA1c Control. This issue was corrected on January 10,2011. HEDIS 2009 (Reporting Year 2008) Page 2 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Status Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Data Elements General Measure Data DTaP IPV MMR HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 3 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Status Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 117 65.73% 126 70.79% 160 89.89% 151 84.83% 120 67.42% 158 88.76% 112 62.92% 98 55.06% 91 51.12% 117 65.73% 126 70.79% 160 89.89% 151 84.83% 120 67.42% 158 88.76% 112 62.92% 98 55.06% 91 51.12% 117 39 87.64% 82.52% 92.76% 126 40 93.26% 89.29% 97.22% 160 8 94.38% 90.72% 98.05% 151 21 96.63% 93.70% 99.56% 120 45 92.70% 88.59% 96.80% 158 8 93.26% 89.29% 97.22% 112 36 83.15% 77.37% 88.93% 98 48 82.02% 76.10% 87.94% 91 46 76.97% 70.50% 83.43% 178 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2009 (Reporting Year 2008) MMR 178 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2008 H 178 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 178 Page 4 Effectiveness of Care Metropolitan Health Plan Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial NR NR NR Medicare Advantage MSHO 2008 A 14 12 NA NA NA 2008 A 36 27 75.00% 59.47% 90.53% MnDHO SNBC MHCP-MC NR NR NR 2008 A 3 1 NA NA NA 2008 A 344 204 59.30% 53.97% 64.64% Page 5 Effectiveness of Care Metropolitan Health Plan Cervical Cancer Screening Data Elements Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial MHCP-MC Measurement Year Data Collection Methodology Eligible Member Population 2008 H 1084 Numerator Events by Admin Data on Eligible Population (before exclusions) 712 Current Year's Admin Rate NR Records Excluded because of Valid Data Errors 65.68% 411 15.00% 473 323 68.29% 0 Number of administrative data records excluded 5 Number of medical record data records excluded 9 Number of employee/dependent medical records excluded 0 Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR 9 411 286 22 74.94% 70.63% 79.25% Page 6 Effectiveness of Care Metropolitan Health Plan Colorectal Cancer Screening Data Last Refreshed: Jan 10, 2011 10:01 AM Data Elements Commercial Measurement Year Data collection methodology (administrative or hybrid) Eligible population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS NR Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded NR Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR Medicare Advantage 2008 H 23 MSHO MnDHO 2008 H 473 7 124 30.43% 23 0 23 7 30.43% 0 0 0 0 0 23 7 6 NA NA NA 26.22% 411 0.15 471 124 26.33% 0 2 0 0 0 411 103 98 48.91% 43.95% 53.86% SNBC 2008 H 1 NR NR NR NR NR NR NR 1 0 1 NA NA NA Page 7 Effectiveness of Care Metropolitan Health Plan Chlamydia Screening in Women Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Data Elements General Measure Ages 16-20 Ages 21-24 Data Total Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR Page 8 Effectiveness of Care Metropolitan Health Plan Chlamydia Screening in Women Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Ages 16-20 Ages 21-24 Data Measurement Year 2008 Data Collection Methodology A Eligible Member Population 247 131 Numerator Events by Admin Data 172 98 Reported Rate 69.64% 74.81% Lower 95% Confidence Interval 63.70% 66.99% Upper 95% Confidence Interval 75.57% 82.62% HEDIS 2009 (Reporting Year 2008) Total 378 270 71.43% 66.74% 76.12% Page 9 Effectiveness of Care Metropolitan Health Plan Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage MSHO 2008 A 13 8 NA NA NA 2008 A 635 489 77.01% 73.66% 80.36% Page 10 Effectiveness of Care Metropolitan Health Plan Data Last Refreshed: Jan 10, 2011 10:01 AM Lead Screening in Children Data Elements Commercial Measurement Year Data Collection Methodology Eligible Member Population MHCP-MC 2008 A 178 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR NR Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record 162 Reported Rate NR 91.01% Lower 95% Confidence Interval NR 86.53% Upper 95% Confidence Interval NR 95.49% HEDIS 2009 (Reporting Year 2008) Page 11 Effectiveness of Care Metropolitan Health Plan Appropriate Treatment for Children with Upper Respiratory Infection Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Commercial MHCP-MC NR NR NR 2008 A 235 10 95.74% 92.95% 98.54% Data Last Refreshed: Jan 10, 2011 10:01 AM Page 12 Effectiveness of Care Metropolitan Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Systemic corticosteroid Bronchodilator 3 NA NA NA 3 NA NA NA 2008 A 3 0 Page 13 Effectiveness of Care Metropolitan Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Systemic corticosteroid Bronchodilator 41 56.16% 44.10% 68.23% 66 90.41% 82.97% 97.85% 2008 A 73 0 Page 14 Effectiveness of Care Metropolitan Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 15 Effectiveness of Care Metropolitan Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Systemic corticosteroid Bronchodilator 1 NA NA NA 1 NA NA NA 2008 A 1 0 Page 16 Effectiveness of Care Metropolitan Health Plan Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Medicare Advantage MSHO 2008 A 0 0 NA NA NA 2008 A 29 1 NA NA NA Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO SNBC NR NR NR 2008 A 0 0 NA NA NA Page 17 Effectiveness of Care Metropolitan Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 5-9 NR NR NR Ages 10-17 NR NR NR Ages 18-56 Total NR NR NR NR NR NR NR NR Page 18 Effectiveness of Care Metropolitan Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 28 27 NA NA NA 59 56 94.92% 88.46% 100.00% 46 39 84.78% 73.32% 96.25% 133 122 91.73% 86.67% 96.79% 2008 A Page 19 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 20 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 1 0 100.00% 0.00% 1 0 100.00% 0.00% 1 0 0 1 NA NA NA NA NA NA 2008 H 1 1 0.00% 1 0 0 0 1 Page 21 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 28 0 59.57% 0.00% 28 0 60.87% 0.00% 28 6 0 25 73.91% 60.14% 87.69% 54.35% 38.87% 69.83% 2008 H 47 46 0.00% 46 0 0 0 46 Page 22 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 23 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 2008 H 0 LDL-C screening LDL-C Level of <100 mg/dL 0 0 NA NA NR NR 0 0 0 0 NA NA NA NA NA NA 0 0.00% 0 0 0 0 0 Page 24 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Measure Data 2008 H 48 LDL-C screening LDL-C Level of <100 mg/dL 35 0 72.92% 0.00% 34 0 72.34% 0.00% 34 6 0 20 85.11% 42.55% Lower 95% Confidence Interval 73.86% 27.35% Upper 95% Confidence Interval 96.35% 57.75% Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 47 0.00% 47 Records Excluded because of Valid Data Errors 0 Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate 0 0 47 HEDIS 2009 (Reporting Year 2008) Page 25 Effectiveness of Care Metropolitan Health Plan Controlling High Blood Pressure Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage MSHO Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2008 H 42 Numerator Events by Admin Data on Eligible Population (before exclusions) Data Elements SNBC MHCP-MC 2008 H 354 2008 H 1 2008 H 549 0 0 0 0 0.00% 42 0.00% 42 0.00% 331 0.00% 331 0.00% 0 0.00% 1 0.00% 411 0.00% 473 0 0.00% 0 0.00% 0 0.00% 0 0.00% Records Excluded because of Valid Data Errors 0 1 0 3 Number of records excluded because of false positive diagnoses 0 0 0 0 Number of administrative data records excluded 0 22 0 30 Number of medical record data records excluded 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 0 42 0 26 61.90% 46.03% 77.78% 0 330 0 209 63.33% 57.98% 68.68% 0 1 0 1 NA NA NA 2 411 0 244 59.37% 54.50% 64.24% Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HEDIS 2009 (Reporting Year 2008) Commercial NR NR NR NR NR MnDHO NR NR NR NR NR Page 26 Effectiveness of Care Metropolitan Health Plan Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Commercial Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage MSHO 2008 A 0 MnDHO SNBC MHCP-MC 2008 A 6 2008 A 0 2008 A 9 0 6 0 3 NR NR NR NA NA NA NR NR NR NA NA NA NR NR NR Page 27 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 28 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) 2008 H 28 2008 H 28 2008 H 28 26 92.86% 28 0% 28 26 92.86% 28 100.00% 28 0% 28 12 42.86% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 28 2008 H 28 2008 H 28 2008 H 28 2008 H 28 2008 H 28 2008 H 28 0 0.00% 1 0% 1 0 0.00% 0 0.00% 28 0% 28 0 0.00% 16 57.14% 28 0% 28 16 57.14% 23 82.14% 28 0% 28 23 82.14% 0 0.00% 28 0% 28 0 0.00% 25 89.29% 28 0% 28 25 89.29% 0 0.00% 28 0% 28 0 0.00% 0 0.00% 28 0% 28 0 0.00% 0 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 27 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 0 28 26 0 NA NA NA 0 28 12 3 NA NA NA 0 1 0 0 NA NA NA 0 28 0 12 NA NA NA 0 28 16 3 NA NA NA 0 28 23 0 NA NA NA 0 28 0 12 NA NA NA 0 28 25 0 NA NA NA 0 28 0 15 NA NA NA 0 28 0 10 NA NA NA Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 29 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 130 2008 H 130 2008 H 130 2008 H 130 2008 H 130 2008 H 130 2008 H 130 2008 H 130 2008 H 130 2008 H 130 114 87.69% 129 0% 129 97 75.19% 130 100.00% 129 0% 129 9 6.98% 0 0.00% 0 0% 0 0 NR 0 0.00% 129 0% 129 0 0.00% 95 73.08% 129 0% 129 94 72.87% 83 63.85% 129 0% 129 74 57.36% 0 0.00% 129 0% 129 0 0.00% 121 93.08% 129 0% 129 120 93.02% 0 0.00% 129 0% 129 0 0.00% 0 0.00% 129 0% 129 0 0.00% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 4 4 0 4 4 4 4 4 4 4 Number of administrative data records excluded 0 0 130 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 1 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 0 125 97 25 97.60% 94.52% 100.00% 0 125 5 10 12.00% 5.90% 18.10% 0 0 0 0 NA NA NA 0 125 0 89 71.20% 62.86% 79.54% 0 125 92 6 78.40% 70.79% 86.01% 0 125 73 19 73.60% 65.47% 81.73% 0 125 0 54 43.20% 34.12% 52.28% 0 125 118 3 96.80% 93.31% 100.00% 0 125 0 86 68.80% 60.28% 77.32% 0 125 0 53 42.40% 33.34% 51.46% Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 30 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 31 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 0 2008 H 0 2008 H 0 2008 H 0 2008 H 0 2008 H 0 2008 H 0 2008 H 0 2008 H 0 2008 H 0 0 NR 0 0% 0 0 NR 0 NR 0 0% 0 0 NR 0 NR 0 0% 0 0 NR 0 NR 0 0% 0 0 NR 0 NR 0 0% 0 0 NR 0 NR 0 0% 0 0 NR 0 NR 0 0% 0 0 NR 0 NR 0 0% 0 0 NR 0 NR 0 0% 0 0 NR 0 NR 0 0% 0 0 NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 0 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 NA NA NA 0 0 0 0 NA NA NA 0 0 0 0 NA NA NA 0 0 0 0 NA NA NA 0 0 0 0 NA NA NA 0 0 0 0 NA NA NA 0 0 0 0 NA NA NA 0 0 0 0 NA NA NA 0 0 0 0 NA NA NA Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NA NA NA Page 32 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 351 2008 H 351 2008 H 351 2008 H 351 2008 H 351 2008 H 351 2008 H 351 2008 H 351 2008 H 351 2008 H 351 291 82.91% 345 0% 345 248 71.88% 351 100.00% 345 0% 345 56 16.23% 0 0.00% 0 0% 0 0 NR 0 0.00% 345 0% 345 0 0.00% 185 52.71% 345 0% 345 184 53.33% 233 66.38% 345 0% 345 216 62.61% 0 0.00% 345 0% 345 0 0.00% 266 75.78% 345 0% 345 266 77.10% 0 0.00% 345 0% 345 0 0.00% 0 0.00% 345 0% 345 0 0.00% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 9 9 0 9 9 9 9 9 9 9 Number of administrative data records excluded 3 3 351 3 3 3 3 3 3 3 Number of medical record data records excluded 0 0 1 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 0 336 246 61 91.37% 88.22% 94.52% 0 336 42 53 28.27% 23.31% 33.24% 0 0 0 0 NA NA NA 0 336 0 202 60.12% 54.73% 65.50% 0 336 182 17 59.23% 53.82% 64.63% 0 336 212 46 76.79% 72.12% 81.45% 0 336 0 140 41.67% 36.25% 47.09% 0 336 261 11 80.95% 76.60% 85.30% 0 336 0 217 64.58% 59.32% 69.85% 0 336 0 139 41.37% 35.95% 46.78% Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 33 Effectiveness of Care Metropolitan Health Plan Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage MSHO 2008 A 0 0 NA NA NA 2008 A 24 5 NA NA NA Page 34 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 35 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 1 1 NA NA NA 1 NA NA NA Page 36 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 6 6 NA NA NA 6 NA NA NA Page 37 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 38 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 0 0 NA NA NA 0 NA NA NA Page 39 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 96 42 43.75% 33.31% 54.19% 29 30.21% 20.50% 39.91% Page 40 Effectiveness of Care Metropolitan Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation Phase Continuation and Maintenance Phase NR NR NR NR NR NR Page 41 Effectiveness of Care Metropolitan Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation Phase Continuation and Maintenance Phase 34 12 35.29% 17.76% 52.83% 8 5 NA NA NA 2008 A Page 42 Effectiveness of Care Metropolitan Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days 1 NA NA NA 1 NA NA NA 2008 A 1 Page 43 Effectiveness of Care Metropolitan Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days 2 NA NA NA 2 NA NA NA 2008 A 5 Page 44 Effectiveness of Care Metropolitan Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care Metropolitan Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days 0 NA NA NA 0 NA NA NA 2008 A 1 Page 46 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 47 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 38 31 81.58% 67.94% 95.22% 0 0 NA NA NA 40 35 87.50% 76.00% 99.00% 2 1 NA NA NA 80 67 83.75% 75.04% 92.46% 2008 A Page 48 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 332 312 93.98% 91.27% 96.69% 12 11 NA NA NA 275 261 94.91% 92.13% 97.69% 34 28 82.35% 68.07% 96.64% 653 612 93.72% 91.78% 95.66% 2008 A Page 49 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 50 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 0 0 NA NA NA 0 0 NA NA NA 0 0 NA NA NA 0 0 NA NA NA 0 0 NA NA NA 2008 A Page 51 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 213 190 89.20% 84.80% 93.60% 6 6 NA NA NA 210 183 87.14% 82.38% 91.91% 23 18 NA NA NA 452 397 87.83% 84.71% 90.96% 2008 A Page 52 Effectiveness of Care Metropolitan Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2008 A 0 0 NA NA NA 1 0 NA NA NA 0 0 NA NA NA 1 0 NA NA NA Page 53 Effectiveness of Care Metropolitan Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2008 A 12 4 NA NA NA 162 33 20.37% 13.86% 26.88% 25 4 NA NA NA 199 41 20.60% 14.73% 26.47% Page 54 Effectiveness of Care Metropolitan Health Plan Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 2008 A 75 At least 1 Prescription At least 2 Prescriptions 11 14.67% 5.99% 23.34% 3 4.00% 0.00% 9.10% Page 55 Effectiveness of Care Metropolitan Health Plan Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 2008 A 707 At least 1 Prescription At least 2 Prescriptions 144 20.37% 17.33% 23.41% 22 3.11% 1.76% 4.46% Page 56 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 57 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 3 21 75 3 20 73 NA NA NA NA NA NA 97.33% 93.02% 100.00% 2008 A Page 58 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 0 0 707 0 0 684 NA NA NA NA NA NA 96.75% 95.37% 98.13% 2008 A Page 59 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 60 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 2 3 0 2 3 0 NA NA NA NA NA NA NA NA NA 2008 A Page 61 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 1229 920 473 1068 808 444 86.90% 84.97% 88.83% 87.83% 85.66% 89.99% 93.87% 91.60% 96.14% 2008 A Page 62 Access/Availability of Care Metropolitan Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Data Elements General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 63 Access/Availability of Care Metropolitan Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 645 634 1196 1068 673 598 854 750 98.29% 97.22% 99.37% 89.30% 87.50% 91.09% 88.86% 86.40% 91.31% 87.82% 85.57% 90.07% 2008 A Page 64 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 65 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 0 2 2 0 0 1 0 1 0 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Page 66 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 0 28 28 0 0 7 0 7 0 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Page 67 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 0 0 0 0 0 0 0 0 0 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Page 69 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 30 529 559 6 1 141 28 147 29 20.00% 4.02% 35.98% 3.33% 0.00% 11.42% 26.65% 22.79% 30.52% 5.29% 3.29% 7.30% 26.30% 22.56% 30.04% 5.19% 3.26% 7.12% Page 70 Access/Availability of Care Metropolitan Health Plan Prenatal and Postpartum Care Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Timeliness of Prenatal Care Postpartum Care Current year's administrative rate (before exclusions) NR NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR NR NR NR NR NR NR NR Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 71 Access/Availability of Care Metropolitan Health Plan Prenatal and Postpartum Care Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care 2008 A 964 2008 A 964 Current year's administrative rate (before exclusions) NR NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR NR 831 663 86.20% 83.97% 88.43% 68.78% 65.80% 71.75% Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 72 Use of Services Metropolitan Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 73 Use of Services Metropolitan Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 5 4 8 23 60 78 322 1.00% 0.03% 1.97% 0.80% 0.00% 1.68% 1.60% 0.40% 2.80% 4.60% 2.66% 6.54% 12.00% 9.05% 14.95% 15.60% 12.32% 18.88% 64.40% 60.10% 68.70% 2008 A 500 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 74 Use of Services Metropolitan Health Plan Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Commercial Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 10, 2011 10:01 AM MHCP-MC 2008 A 957 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS NR NR NR NR Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) 693 NR NR NR 72.41% 69.53% 75.30% Page 75 Use of Services Metropolitan Health Plan Adolescent Well-Care Visits Data Elements Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Measurement Year Data Collection Methodology Eligible Member Population MHCP-MC 2008 A 1513 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) 608 NR NR NR 40.19% 37.68% 42.69% Page 76 Use of Services Metropolitan Health Plan Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Member Months Total Age 0-4 0-9 5-19 10-19 Total Number of Procedures Procedures / 1,000 Member Months Procedure Myringotomy Age 0-4 5-19 NR NR Tonsillectomy 0-9 10-19 NR NR Member Months Age Male Female 15-44 20-44 30-64 45-64 65+ Female Male Procedure Age Dilation & Curettage 15-44 45-64 Hysterectomy, 15-44 Abdominal 45-64 Number of Procedures Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months NR NR 65+ NR NR NR Hysterectomy, Vaginal 15-44 45-64 65+ NR NR NR Cholecystectomy, Open 30-64 15-44 45-64 65+ NR 30-64 15-44 45-64 65+ 20-44 Back Surgery 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 45-64 CABG 65+ NR Prostatectomy 45-64 65+ NR NR Mastectomy 15-44 45-64 65+ NR NR NR Lumpectomy 15-44 45-64 65+ NR NR NR Cholecystectomy, Closed HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 77 Use of Services Metropolitan Health Plan Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Member Months Age Male 72 439 52 2 < 65 65-74 75-84 85+ Female 284 415 116 50 Male Procedure Age CABG <65 65-74 75-84 85+ Angioplasty (PTCA) <65 65-74 75-84 85+ Cardiac Catheterization <65 65-74 75-84 85+ Carotid Endarterectomy <65 65-74 75-84 85+ Reduction of Fracture of Femur <65 65-74 75-84 85+ Total Hip Replacement <65 65-74 75-84 85+ Total Knee Replacement <65 65-74 75-84 85+ Partial Excision of Large Inestine <65 65-74 75-84 85+ Cholecystectomy, Open <65 65-74 75-84 85+ Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ Back Surgery <65 65-74 75-84 85+ Hysterectomy Abdominal <65 65-74 75-84 85+ Hysterectomy, Vaginal <65 65-74 75-84 85+ Mastectomy <65 65-74 75-84 85+ Lumpectomy <65 65-74 75-84 85+ HEDIS 2009 (Reporting Year 2008) Number of Procedures 0 0 0 0 1 1 0 0 0 1 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Female Procedures / 1,000 Member Months 0.00 0.00 0.00 0.00 13.89 2.28 0.00 0.00 0.00 2.28 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 13.89 2.28 0.00 0.00 0.00 2.28 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Number of Procedures 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Procedures / 1,000 Member Months 0.00 0.00 8.62 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 2.41 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Page 78 Use of Services Metropolitan Health Plan Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Member Months Age Male 0 1845 1360 201 < 65 65-74 75-84 85+ Female 0 2520 2554 1015 Male Procedure Age CABG <65 65-74 75-84 85+ Angioplasty (PTCA) <65 65-74 75-84 85+ Cardiac Catheterization <65 65-74 75-84 85+ Carotid Endarterectomy <65 65-74 75-84 85+ Reduction of Fracture of Femur <65 65-74 75-84 85+ Total Hip Replacement <65 65-74 75-84 85+ Total Knee Replacement <65 65-74 75-84 85+ Partial Excision of Large Inestine <65 65-74 75-84 85+ Cholecystectomy, Open <65 65-74 75-84 85+ Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ Back Surgery <65 65-74 75-84 85+ Hysterectomy Abdominal <65 65-74 75-84 85+ Hysterectomy, Vaginal <65 65-74 75-84 85+ Mastectomy <65 65-74 75-84 85+ Lumpectomy <65 65-74 75-84 85+ HEDIS 2009 (Reporting Year 2008) Number of Procedures 0 0 0 0 0 0 0 0 0 7 1 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 1 0 0 0 0 0 Female Procedures / 1,000 Member Months NA 0.00 0.00 0.00 NA 0.00 0.00 0.00 NA 3.79 0.74 0.00 NA 0.00 0.00 0.00 NA 0.00 0.00 0.00 NA 0.00 0.74 0.00 NA 0.00 0.74 0.00 NA 0.54 0.00 0.00 NA 0.00 0.00 0.00 NA 0.00 0.74 0.00 NA 0.00 0.00 0.00 Number of Procedures 0 1 0 0 0 1 0 0 0 8 3 1 0 0 0 0 0 1 2 1 0 0 1 0 0 4 2 0 0 0 0 1 0 0 1 1 0 0 0 1 0 2 1 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 1 0 Procedures / 1,000 Member Months NA 0.40 0.00 0.00 NA 0.40 0.00 0.00 NA 3.17 1.17 0.99 NA 0.00 0.00 0.00 NA 0.40 0.78 0.99 NA 0.00 0.39 0.00 NA 1.59 0.78 0.00 NA 0.00 0.00 0.99 NA 0.00 0.39 0.99 NA 0.00 0.00 0.99 NA 0.79 0.39 0.00 NA 0.40 0.39 0.00 NA 0.00 0.00 0.00 NA 0.00 0.00 0.00 NA 0.00 0.39 0.00 Page 79 Use of Services Metropolitan Health Plan Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Member Months Male Female Age < 65 65-74 75-84 85+ Male Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months Procedure Age CABG <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Angioplasty (PTCA) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cardiac Catheterization <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Carotid Endarterectomy <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Reduction of Fracture of Femur <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Hip Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Knee Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Partial Excision of Large Inestine <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Open <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Back Surgery <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Hysterectomy Abdominal <65 65-74 75-84 85+ NR NR NR NR Hysterectomy, Vaginal <65 65-74 75-84 85+ NR NR NR NR Mastectomy <65 65-74 75-84 85+ NR NR NR NR Lumpectomy <65 65-74 75-84 85+ NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 80 Use of Services Metropolitan Health Plan Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Member Months Age Male 89 0 0 0 < 65 65-74 75-84 85+ Female 186 0 0 0 Male Procedure Age CABG <65 65-74 75-84 85+ Angioplasty (PTCA) <65 65-74 75-84 85+ Cardiac Catheterization <65 65-74 75-84 85+ Carotid Endarterectomy <65 65-74 75-84 85+ Reduction of Fracture of Femur <65 65-74 75-84 85+ Total Hip Replacement <65 65-74 75-84 85+ Total Knee Replacement <65 65-74 75-84 85+ Partial Excision of Large Inestine <65 65-74 75-84 85+ Cholecystectomy, Open <65 65-74 75-84 85+ Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ Back Surgery <65 65-74 75-84 85+ Hysterectomy Abdominal <65 65-74 75-84 85+ Hysterectomy, Vaginal <65 65-74 75-84 85+ Mastectomy <65 65-74 75-84 85+ Lumpectomy <65 65-74 75-84 85+ HEDIS 2009 (Reporting Year 2008) Number of Procedures 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 Female Procedures / 1,000 Member Months 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 11.24 NA NA NA 0.00 NA NA NA 0.00 NA NA NA Number of Procedures 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Procedures / 1,000 Member Months 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 5.38 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 0.00 NA NA NA Page 81 Use of Services Metropolitan Health Plan Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC Member Months Total Age 43778 0-4 74601 0-9 72408 5-19 41585 10-19 Total Number of Procedures Procedure Myringotomy Age Tonsillectomy 0-9 10-19 Procedures / 1,000 Member Months 114 34 42 14 0-4 5-19 2.60 0.47 0.56 0.34 Member Months Age 15-44 20-44 30-64 45-64 Male 16178 21004 11654 Female 41612 30593 8887 Male Procedure Age Dilation & Curettage 15-44 45-64 Hysterectomy, 15-44 Abdominal 45-64 Number of Procedures Hysterectomy, Vaginal 15-44 45-64 Cholecystectomy, Open 30-64 15-44 45-64 1 Cholecystectomy, Closed 30-64 15-44 45-64 20-44 45-64 5 Back Surgery Mastectomy 15-44 45-64 Lumpectomy 15-44 45-64 HEDIS 2009 (Reporting Year 2008) 4 10 Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months 1 0 10 1 1 1 0.02 0.00 0 0 0.00 0.00 36 6 4 7 1 3 8 5 0.87 0.68 0.24 0.11 0.02 0.11 0.05 0.24 0.25 0.86 0.13 0.79 0.02 0.34 0.19 0.56 Page 82 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 83 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 57 299 854 168 52 0 1430 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 37 255 685 148 62 0 1187 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NA NA NA 649.12 852.84 802.11 880.95 1192.31 830.07 Emergency Room Visits Visits 0 0 0 3 11 27 14 7 0 62 Visits/ 1,000 Member Months NA NA NA 52.63 36.79 31.62 83.33 134.62 43.36 Ambulatory Surgery/Procedures Procedures 0 0 0 2 24 16 8 3 0 53 Procedures/ 1,000 Member Months NA NA NA 35.09 80.27 18.74 47.62 57.69 37.06 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 1 0 1 1 0 3 Stays/ 1,000 Member Months NA NA NA 0.00 3.34 0.00 5.95 19.23 2.10 Page 84 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 4365 3914 1216 0 9495 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 0 4133 3548 815 0 8496 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NA NA NA NA NA 946.85 906.49 670.23 894.79 Emergency Room Visits Visits 0 0 0 0 0 267 184 36 0 487 Visits/ 1,000 Member Months NA NA NA NA NA 61.17 47.01 29.61 51.29 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 268 238 30 0 536 Procedures/ 1,000 Member Months NA NA NA NA NA 61.40 60.81 24.67 56.45 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 11 10 0 0 21 Stays/ 1,000 Member Months NA NA NA NA NA 2.52 2.55 0.00 2.21 Page 85 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 86 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 126 149 0 0 0 0 275 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 159 134 0 0 0 0 293 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NA NA NA 1261.90 899.33 NA NA NA 1065.45 Emergency Room Visits Visits 0 0 0 19 23 0 0 0 0 42 Visits/ 1,000 Member Months NA NA NA 150.79 154.36 NA NA NA 152.73 Ambulatory Surgery/Procedures Procedures 0 0 0 7 5 0 0 0 0 12 Procedures/ 1,000 Member Months NA NA NA 55.56 33.56 NA NA NA 43.64 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 1 0 0 0 0 1 Stays/ 1,000 Member Months NA NA NA 0.00 6.71 NA NA NA 3.64 Page 87 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 15484 59117 41585 46771 20541 5115 1912 1078 0 191603 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 28839 10606 26755 12094 3740 1596 635 0 84265 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months 0.00 487.83 255.04 572.04 588.77 731.18 834.73 589.05 439.79 Emergency Room Visits Visits 0 6122 2053 5910 2142 215 80 31 0 16553 Visits/ 1,000 Member Months 0.00 103.56 49.37 126.36 104.28 42.03 41.84 28.76 86.39 Ambulatory Surgery/Procedures Procedures 0 614 423 1528 865 234 113 41 0 3818 Procedures/ 1,000 Member Months 0.00 10.39 10.17 32.67 42.11 45.75 59.10 38.03 19.93 Observation Room Stays Resulting in Discharge Stays 0 16 81 440 47 6 1 1 0 592 Stays/ 1,000 Member Months 0.00 0.27 1.95 9.41 2.29 1.17 0.52 0.93 3.09 Page 88 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 10:01 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 89 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Age Member Months <1 0 1-9 0 10-19 0 20-44 57 45-64 299 65-74 854 75-84 168 85+ 52 Unknown 0 Total 1430 Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months 0 0 0 2 11 21 6 4 0 44 NA NA NA 35.09 36.79 24.59 35.71 76.92 0 0 0 1 5 9 3 2 0 20 NA NA NA 17.54 16.72 10.54 17.86 38.46 30.77 13.99 0 0 0 1 6 12 2 2 0 23 NA NA NA 17.54 20.07 14.05 11.90 38.46 0 0 0 0 0 NA 0.00 0.00 HEDIS 2009 (Reporting Year 2008) 16.08 0.00 Days 0 0 0 3 26 96 16 16 0 157 Days / 1,000 Member Months NA NA NA 52.63 86.96 112.41 95.24 307.69 109.79 0 0 0 2 8 57 7 11 0 85 NA NA NA 35.09 26.76 66.74 41.67 211.54 0 0 0 1 18 39 6 5 0 69 NA NA NA 17.54 60.20 45.67 35.71 96.15 0 0 0 0 0 NA 0.00 0.00 59.44 48.25 0.00 Average Length of Stay NA NA NA 1.50 2.36 4.57 2.67 4.00 NA 3.57 NA NA NA 2.00 1.60 6.33 2.33 5.50 NA 4.25 NA NA NA 1.00 3.00 3.25 3.00 2.50 NA 3.00 NA NA NA NA NA Page 90 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 10:01 AM Member Months 0 0 0 0 0 4365 3914 1216 0 9495 Discharges Discharges / 1,000 Member Months 0 0 0 0 0 231 209 63 0 503 NA NA NA NA NA 52.92 53.40 51.81 0 0 0 0 0 179 150 45 0 374 NA NA NA NA NA 41.01 38.32 37.01 0 0 0 0 0 51 58 18 0 127 NA NA NA NA NA 11.68 14.82 14.80 0 0 0 0 0 HEDIS 2009 (Reporting Year 2008) 52.98 39.39 13.38 NA NA NA NA Days Days / 1,000 Member Months 0 0 0 0 0 1183 1253 284 0 2720 NA NA NA NA NA 271.02 320.13 233.55 0 0 0 0 0 771 624 182 0 1577 NA NA NA NA NA 176.63 159.43 149.67 0 0 0 0 0 407 625 102 0 1134 0 0 0 0 0 286.47 166.09 NA NA NA NA NA 93.24 159.68 83.88 119.43 NA NA NA NA Average Length of Stay NA NA NA NA NA 5.12 6.00 4.51 NA 5.41 NA NA NA NA NA 4.31 4.16 4.04 NA 4.22 NA NA NA NA NA 7.98 10.78 5.67 NA 8.93 NA NA NA NA NA Page 91 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 10:01 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 10:01 AM Member Months 0 0 0 126 149 0 0 0 0 275 Discharges Discharges / 1,000 Member Months 0 0 0 4 10 0 0 0 0 14 NA NA NA 31.75 67.11 NA NA NA 0 0 0 1 2 0 0 0 0 3 NA NA NA 7.94 13.42 NA NA NA 0 0 0 3 8 0 0 0 0 11 NA NA NA 23.81 53.69 NA NA NA 0 0 0 0 0 HEDIS 2009 (Reporting Year 2008) 50.91 10.91 40.00 NA 0.00 0.00 0.00 Days Days / 1,000 Member Months 0 0 0 7 34 0 0 0 0 41 NA NA NA 55.56 228.19 NA NA NA 0 0 0 2 7 0 0 0 0 9 NA NA NA 15.87 46.98 NA NA NA 0 0 0 5 27 0 0 0 0 32 NA NA NA 39.68 181.21 NA NA NA 0 0 0 0 0 149.09 32.73 116.36 NA 0.00 0.00 0.00 Average Length of Stay NA NA NA 1.75 3.40 NA NA NA NA 2.93 NA NA NA 2.00 3.50 NA NA NA NA 3.00 NA NA NA 1.67 3.38 NA NA NA NA 2.91 NA NA NA NA NA Page 93 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 15484 1-9 59117 10-19 41585 20-44 46771 45-64 20541 65-74 5115 75-84 1912 85+ 1078 Unknown 0 Total 191603 Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months 228 202 264 1504 459 213 101 65 0 3036 14.72 3.42 6.35 32.16 22.35 41.64 52.82 60.30 185 144 40 233 263 99 59 26 0 1049 11.95 2.44 0.96 4.98 12.80 19.35 30.86 24.12 42 58 39 175 184 103 39 33 0 673 2.71 0.98 0.94 3.74 8.96 20.14 20.40 30.61 185 1096 12 0 1293 4.45 23.43 0.58 HEDIS 2009 (Reporting Year 2008) 15.85 5.47 3.51 11.87 Days Days / 1,000 Member Months 938 503 853 4757 2585 1675 953 612 0 12876 60.58 8.51 20.51 101.71 125.85 327.47 498.43 567.72 673 330 224 904 1224 647 628 269 0 4899 43.46 5.58 5.39 19.33 59.59 126.49 328.45 249.54 258 173 87 824 1317 924 309 295 0 4187 16.66 2.93 2.09 17.62 64.12 180.65 161.61 273.65 542 3029 44 0 3615 13.03 64.76 2.14 67.20 25.57 21.85 33.20 Average Length of Stay 4.11 2.49 3.23 3.16 5.63 7.86 9.44 9.42 NA 4.24 3.64 2.29 5.60 3.88 4.65 6.54 10.64 10.35 NA 4.67 6.14 2.98 2.23 4.71 7.16 8.97 7.92 8.94 NA 6.22 2.93 2.76 3.67 NA 2.80 Page 94 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 95 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 57 299 854 168 52 0 1430 Discharges 0 0 0 0 0 1 0 0 0 1 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NA NA NA 0.00 0.00 1.17 0.00 0.00 0.70 Days 0 0 0 0 0 22 0 0 0 22 Days / 1,000 Member Months NA NA NA 0.00 0.00 25.76 0.00 0.00 15.38 Average Length of Stay NA NA NA NA NA 22.00 NA NA NA 22.00 Page 96 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 4365 3914 1216 0 9495 Discharges 0 0 0 0 0 0 1 1 0 2 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NA NA NA NA NA 0.00 0.26 0.82 0.21 Days 0 0 0 0 0 0 7 1 0 8 Days / 1,000 Member Months NA NA NA NA NA 0.00 1.79 0.82 0.84 Average Length of Stay NA NA NA NA NA NA 7.00 1.00 NA 4.00 Page 97 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 98 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 126 149 0 0 0 0 275 Discharges 0 0 0 0 0 0 0 0 0 0 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NA NA NA 0.00 0.00 NA NA NA 0.00 Days 0 0 0 0 0 0 0 0 0 0 Days / 1,000 Member Months NA NA NA 0.00 0.00 NA NA NA 0.00 Average Length of Stay NA NA NA NA NA NA NA NA NA NA Page 99 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 15484 59117 41585 46771 20541 5115 1912 1078 0 191603 Discharges 0 0 0 2 6 1 0 0 0 9 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months 0.00 0.00 0.00 0.04 0.29 0.20 0.00 0.00 0.05 Days 0 0 0 96 52 54 0 0 0 202 Days / 1,000 Member Months 0.00 0.00 0.00 2.05 2.53 10.56 0.00 0.00 1.05 Average Length of Stay NA NA NA 48.00 8.67 54.00 NA NA NA 22.44 Page 100 Use of Services Metropolitan Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 101 Use of Services Metropolitan Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 12 0 60 493 0 565 Female 0 0 0 0 284 581 0 865 Total 0 0 12 0 344 1074 0 1430 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 2 1 3 2 0 2 0 0 0 4 1 5 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 0 0 12 0 60 493 0 565 Female 0 0 0 0 284 581 0 865 Total 0 0 12 0 344 1074 0 1430 Inpatient Percent NA NA NA NA NA NA 0.00% NA 0.00% NA NA NA 40.00% 4.23% 10.47% 4.87% 0.00% 2.23% NA NA NA 8.50% 1.39% 4.20% Number 0 0 0 0 0 0 0 0 0 0 0 0 1 1 2 0 0 0 0 0 0 1 1 2 Percent NA NA NA NA NA NA 0.00% NA 0.00% NA NA NA 20.00% 4.23% 6.98% 0.00% 0.00% 0.00% NA NA NA 2.12% 1.39% 1.68% Male 0 0 12 0 60 493 0 565 Female 0 0 0 0 284 581 0 865 Total 0 0 12 0 344 1074 0 1430 Member Months (Outpatient/ED) Male 0 0 12 0 60 493 0 565 Female 0 0 0 0 284 581 0 865 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 0 0 0 2 1 3 2 0 2 0 0 0 4 1 5 Percent NA NA NA NA NA NA 0.00% NA 0.00% NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Total 0 0 12 0 344 1074 0 1430 Percent NA NA NA NA NA NA 0.00% NA 0.00% NA NA NA 40.00% 4.23% 10.47% 4.87% 0.00% 2.23% NA NA NA 8.50% 1.39% 4.20% Page 102 Use of Services Metropolitan Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 0 3406 0 3406 Female 0 0 0 0 0 6089 0 6089 Total 0 0 0 0 0 9495 0 9495 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 35 11 46 0 0 0 35 11 46 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 0 0 0 3406 0 3406 Female 0 0 0 0 0 6089 0 6089 Total 0 0 0 0 0 9495 0 9495 Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 12.33% 2.17% 5.81% NA NA NA 12.33% 2.17% 5.81% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 15 7 22 0 0 0 15 7 22 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 5.28% 1.38% 2.78% NA NA NA 5.28% 1.38% 2.78% Male 0 0 0 0 0 3406 0 3406 Female 0 0 0 0 0 6089 0 6089 Total 0 0 0 0 0 9495 0 9495 Member Months (Outpatient/ED) Male 0 0 0 0 0 3406 0 3406 Female 0 0 0 0 0 6089 0 6089 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 35 10 45 0 0 0 35 10 45 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Total 0 0 0 0 0 9495 0 9495 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 12.33% 1.97% 5.69% NA NA NA 12.33% 1.97% 5.69% Page 103 Use of Services Metropolitan Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 104 Use of Services Metropolitan Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 5 9 75 0 0 89 Female 0 0 1 14 171 0 0 186 Total 0 0 6 23 246 0 0 275 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 1 2 3 4 4 8 0 0 0 0 0 0 5 6 11 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 0 0 5 9 75 0 0 89 Female 0 0 1 14 171 0 0 186 Total 0 0 6 23 246 0 0 275 Inpatient Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 133.33% 171.43% 156.52% 64.00% 28.07% 39.02% NA NA NA NA NA NA 67.42% 38.71% 48.00% Number 0 0 0 0 0 0 0 0 0 0 1 1 1 0 1 0 0 0 0 0 0 1 1 2 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 85.71% 52.17% 16.00% 0.00% 4.88% NA NA NA NA NA NA 13.48% 6.45% 8.73% Male 0 0 5 9 75 0 0 89 Female 0 0 1 14 171 0 0 186 Total 0 0 6 23 246 0 0 275 Member Months (Outpatient/ED) Male 0 0 5 9 75 0 0 89 Female 0 0 1 14 171 0 0 186 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 2 2 0 0 0 0 0 0 0 2 2 Number 0 0 0 0 0 0 0 0 0 1 2 3 4 4 8 0 0 0 0 0 0 5 6 11 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 14.04% 9.76% NA NA NA NA NA NA 0.00% 12.90% 8.73% Total 0 0 6 23 246 0 0 275 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 133.33% 171.43% 156.52% 64.00% 28.07% 39.02% NA NA NA NA NA NA 67.42% 38.71% 48.00% Page 105 Use of Services Metropolitan Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 44581 10081 6395 5730 18441 3290 0 88518 Female 43718 10921 13006 13527 17097 4815 0 103084 Total 88299 21002 19401 19257 35538 8105 0 191602 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 5 6 11 33 29 62 98 92 190 157 142 299 682 338 1020 31 18 49 0 0 0 1006 625 1631 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 44581 10081 6395 5730 18441 3290 0 88518 Female 43718 10921 13006 13527 17097 4815 0 103084 Total 88299 21002 19401 19257 35538 8105 0 191602 Inpatient Percent 0.13% 0.16% 0.15% 3.93% 3.19% 3.54% 18.39% 8.49% 11.75% 32.88% 12.60% 18.63% 44.38% 23.72% 34.44% 11.31% 4.49% 7.25% NA NA NA 13.64% 7.28% 10.21% Number 1 2 3 3 6 9 23 28 51 39 33 72 172 75 247 13 5 18 0 0 0 251 149 400 Percent 0.03% 0.05% 0.04% 0.36% 0.66% 0.51% 4.32% 2.58% 3.15% 8.17% 2.93% 4.49% 11.19% 5.26% 8.34% 4.74% 1.25% 2.67% NA NA NA 3.40% 1.73% 2.51% Male 44581 10081 6395 5730 18441 3290 0 88518 Female 43718 10921 13006 13527 17097 4815 0 103084 Total 88299 21002 19401 19257 35538 8105 0 191602 Member Months (Outpatient/ED) Male 44581 10081 6395 5730 18441 3290 0 88518 Female 43718 10921 13006 13527 17097 4815 0 103084 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 1 1 1 1 2 8 2 10 14 6 20 46 18 64 1 0 1 0 0 0 70 28 98 Number 5 6 11 33 28 61 94 83 177 152 139 291 669 329 998 31 16 47 0 0 0 984 601 1585 Percent 0.00% 0.03% 0.01% 0.12% 0.11% 0.11% 1.50% 0.18% 0.62% 2.93% 0.53% 1.25% 2.99% 1.26% 2.16% 0.36% 0.00% 0.15% NA NA NA 0.95% 0.33% 0.61% Total 88299 21002 19401 19257 35538 8105 0 191602 Percent 0.13% 0.16% 0.15% 3.93% 3.08% 3.49% 17.64% 7.66% 10.95% 31.83% 12.33% 18.13% 43.53% 23.09% 33.70% 11.31% 3.99% 6.96% NA NA NA 13.34% 7.00% 9.93% Page 106 Use of Services Metropolitan Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total M Total F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 107 Use of Services Metropolitan Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 72 493 0 565 Female 0 0 284 581 0 865 Total 0 0 356 1074 0 1430 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 0 0 0 0 0 0 4 10 14 4 4 8 0 0 0 8 14 22 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 72 493 0 565 Female 0 0 284 581 0 865 Total 0 0 356 1074 0 1430 Number 0 0 0 0 0 0 0 1 1 1 0 1 0 0 0 1 1 2 Female 0 0 284 581 0 865 Total 0 0 356 1074 0 1430 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 66.67% 42.25% 47.19% 9.74% 8.26% 8.94% NA NA NA 16.99% 19.42% 18.46% Male 0 0 72 493 0 565 Percent NA NA NA NA NA NA 0.00% 4.23% 3.37% 2.43% 0.00% 1.12% NA NA NA 2.12% 1.39% 1.68% Number 0 0 0 0 0 0 0 0 0 2 1 3 0 0 0 2 1 3 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 4.87% 2.07% 3.35% NA NA NA 4.25% 1.39% 2.52% Member Months (Outpatient/ED) Male 0 0 72 493 0 565 Female 0 0 284 581 0 865 Total 0 0 356 1074 0 1430 Outpatient/ED Number 0 0 0 0 0 0 4 10 14 3 4 7 0 0 0 7 14 21 Percent NA NA NA NA NA NA 66.67% 42.25% 47.19% 7.30% 8.26% 7.82% NA NA NA 14.87% 19.42% 17.62% Page 108 Use of Services Metropolitan Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 3406 0 3406 Female 0 0 0 6089 0 6089 Total 0 0 0 9495 0 9495 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 0 0 0 0 0 0 0 0 0 46 85 131 0 0 0 46 85 131 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 0 3406 0 3406 Female 0 0 0 6089 0 6089 Total 0 0 0 9495 0 9495 Number 0 0 0 0 0 0 0 0 0 3 7 10 0 0 0 3 7 10 Female 0 0 0 6089 0 6089 Total 0 0 0 9495 0 9495 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA NA NA NA 16.21% 16.75% 16.56% NA NA NA 16.21% 16.75% 16.56% Male 0 0 0 3406 0 3406 Percent NA NA NA NA NA NA NA NA NA 1.06% 1.38% 1.26% NA NA NA 1.06% 1.38% 1.26% Number 0 0 0 0 0 0 0 0 0 1 1 2 0 0 0 1 1 2 Percent NA NA NA NA NA NA NA NA NA 0.35% 0.20% 0.25% NA NA NA 0.35% 0.20% 0.25% Member Months (Outpatient/ED) Male 0 0 0 3406 0 3406 Female 0 0 0 6089 0 6089 Total 0 0 0 9495 0 9495 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 45 84 129 0 0 0 45 84 129 Percent NA NA NA NA NA NA NA NA NA 15.85% 16.55% 16.30% NA NA NA 15.85% 16.55% 16.30% Page 109 Use of Services Metropolitan Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 110 Use of Services Metropolitan Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 89 0 0 89 Female 0 0 186 0 0 186 Total 0 0 275 0 0 275 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 0 0 0 0 0 0 6 20 26 0 0 0 0 0 0 6 20 26 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 89 0 0 89 Female 0 0 186 0 0 186 Total 0 0 275 0 0 275 Number 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 1 1 Female 0 0 186 0 0 186 Total 0 0 275 0 0 275 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 80.90% 129.03% 113.45% NA NA NA NA NA NA 80.90% 129.03% 113.45% Male 0 0 89 0 0 89 Percent NA NA NA NA NA NA 0.00% 6.45% 4.36% NA NA NA NA NA NA 0.00% 6.45% 4.36% Number 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 1 1 Percent NA NA NA NA NA NA 0.00% 6.45% 4.36% NA NA NA NA NA NA 0.00% 6.45% 4.36% Member Months (Outpatient/ED) Male 0 0 89 0 0 89 Female 0 0 186 0 0 186 Total 0 0 275 0 0 275 Outpatient/ED Number 0 0 0 0 0 0 6 20 26 0 0 0 0 0 0 6 20 26 Percent NA NA NA NA NA NA 80.90% 129.03% 113.45% NA NA NA NA NA NA 80.90% 129.03% 113.45% Page 111 Use of Services Metropolitan Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 44581 10081 30566 3290 0 88518 Female 43718 10921 43630 4815 0 103084 Total 88299 21002 74196 8105 0 191602 Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 263 178 441 136 155 291 749 911 1660 46 65 111 0 0 0 1194 1309 2503 HEDIS 2009 (Reporting Year 2008) Male 44581 10081 30566 3290 0 88518 Female 43718 10921 43630 4815 0 103084 Total 88299 21002 74196 8105 0 191602 Percent 7.08% 4.89% 5.99% 16.19% 17.03% 16.63% 29.41% 25.06% 26.85% 16.78% 16.20% 16.43% NA NA NA 16.19% 15.24% 15.68% Number 4 3 7 0 11 11 76 60 136 3 1 4 0 0 0 83 75 158 Male 44581 10081 30566 3290 0 88518 Female 43718 10921 43630 4815 0 103084 Total 88299 21002 74196 8105 0 191602 Intensive Outpatient/Partial Hospitalization Inpatient Any Services 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent 0.11% 0.08% 0.10% 0.00% 1.21% 0.63% 2.98% 1.65% 2.20% 1.09% 0.25% 0.59% NA NA NA 1.13% 0.87% 0.99% Number 12 8 20 8 19 27 47 47 94 2 0 2 0 0 0 69 74 143 Percent 0.32% 0.22% 0.27% 0.95% 2.09% 1.54% 1.85% 1.29% 1.52% 0.73% 0.00% 0.30% NA NA NA 0.94% 0.86% 0.90% Member Months (Outpatient/ED) Male 44581 10081 30566 3290 0 88518 Female 43718 10921 43630 4815 0 103084 Total 88299 21002 74196 8105 0 191602 Outpatient/ED Number 263 177 440 136 155 291 749 908 1657 45 65 110 0 0 0 1193 1305 2498 Percent 7.08% 4.86% 5.98% 16.19% 17.03% 16.63% 29.41% 24.97% 26.80% 16.41% 16.20% 16.29% NA NA NA 16.17% 15.19% 15.64% Page 112 Use of Services Metropolitan Health Plan Outpatient Drug Utilization Commercial Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 10:01 AM Member Months NR Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 113 Use of Services Metropolitan Health Plan Outpatient Drug Utilization Medicare Advantage Age Member Months 0-9 0 10-17 0 18-34 12 35-49 87 50-64 257 65-74 854 75-84 168 85+ 52 Unknown 0 Total 1430 Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total $0.00 $0.00 $1,051.28 $88,714.21 $169,987.63 $324,509.98 $46,334.08 $11,000.75 $0.00 $641,597.93 HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 10:01 AM Avg. Cost of Prescriptions / Per Member Per Month NA NA $87.61 $1,019.70 $661.43 $379.99 $275.80 $211.55 $448.67 Total Number of Prescriptions 0 0 24 662 2095 6179 1229 389 0 10578 Avg. Num. Of Prescriptions / Per Member Per Year NA NA 24.00 91.31 97.82 86.82 87.79 89.77 88.77 Page 114 Use of Services Metropolitan Health Plan Outpatient Drug Utilization MSHO Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 10:01 AM Member Months 0 0 0 0 0 4365 3914 1216 0 9495 Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total $0.00 $0.00 $0.00 $0.00 $0.00 $1,838,237.17 $1,538,898.91 $324,284.97 $0.00 $3,701,421.05 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA NA $421.13 $393.18 $266.68 $389.83 Total Number of Prescriptions 0 0 0 0 0 33913 32201 8748 0 74862 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA NA 93.23 98.73 86.33 94.61 Page 115 Use of Services Metropolitan Health Plan Outpatient Drug Utilization MnDHO Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 10:01 AM Member Months NR Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 116 Use of Services Metropolitan Health Plan Outpatient Drug Utilization SNBC Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Jan 10, 2011 10:01 AM Member Months 0 0 29 148 98 0 0 0 0 275 Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total $0.00 $0.00 $9,777.67 $120,698.49 $22,415.02 $0.00 $0.00 $0.00 $0.00 $152,891.18 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month NA NA $337.16 $815.53 $228.72 NA NA NA $555.97 Total Number of Prescriptions 0 0 62 740 323 0 0 0 0 1125 Avg. Num. Of Prescriptions / Per Member Per Year NA NA 25.66 60.00 39.55 NA NA NA 49.09 Page 117 Use of Services Metropolitan Health Plan Outpatient Drug Utilization Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months 0-9 74600 10-17 34701 18-34 38658 35-49 22863 50-64 12675 65-74 5115 75-84 1912 85+ 1078 Unknown 0 Total Age 191602 Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total $995,588.29 $875,267.70 $1,848,344.15 $2,713,724.73 $1,922,943.85 $256,864.75 $72,899.78 $13,347.71 $0.00 $8,698,980.96 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month $13.35 $25.22 $47.81 $118.70 $151.71 $50.22 $38.13 $12.38 $45.40 Total Number of Prescriptions 28672 12538 38556 46077 38781 8960 3693 1502 0 178779 Avg. Num. Of Prescriptions / Per Member Per Year 4.61 4.34 11.97 24.18 36.72 21.02 23.18 16.72 11.20 Page 118 Health Plan Descriptive Information Metropolitan Health Plan Data Last Refreshed: Jan 10, 2011 10:01 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 2146 2413 156 4922 1819 2129 121 4337 84.76% 88.23% 77.56% 88.11% Page 119 Health Plan Descriptive Information Metropolitan Health Plan Data Last Refreshed: Jan 10, 2011 10:01 AM Board Certification MnDHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1578 1377 93 3164 1344 1226 73 2770 85.17% 89.03% 78.49% 87.55% Page 120 Health Plan Descriptive Information Metropolitan Health Plan Data Last Refreshed: Jan 10, 2011 10:01 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 2267 2424 160 4955 1928 2137 124 4369 85.05% 88.16% 77.50% 88.17% Page 121 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR Page 122 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 12 0 0 9 12 0 0.00% 0 0 0 12 12 0 0.00% 33 5.84% 6 0 14 19 24 2.77% 36 63 86 75 57 3.99% 39 6.90% 307 132 24 28 2 0 260 30.06% 249 166 74 42 26 24 299 20.91% 493 87.26% 0 581 67.17% 0 1074 75.10% 565 865 HEDIS 2009 (Reporting Year 2008) 12 0 0 21 24 42 63 100 94 556 298 98 70 28 24 0 1430 Page 123 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 701 1144 909 451 139 62 0 0.00% 898 1622 1463 1091 602 413 0 0.00% 3406 100.00% 0 6089 100.00% 0 9495 100.00% 3406 6089 HEDIS 2009 (Reporting Year 2008) 0 0 0 0 0 0 0 0 0 1599 2766 2372 1542 741 475 0 9495 Page 124 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 125 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 5 1 8 5 8 0 0.00% 1 5 9 31 53 0 0.00% 27 30.34% 19 11 27 5 99 53.23% 32 23 23 9 126 45.82% 62 69.66% 0 0 0 0 0 0 87 46.77% 0 0 0 0 0 0 149 54.18% 0 0.00% 0 0 0.00% 0 0 0.00% 89 186 HEDIS 2009 (Reporting Year 2008) 6 6 17 36 61 51 34 50 14 0 0 0 0 0 0 0 275 Page 126 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 7728 14428 15538 11129 5839 2734 Member Months Female 7756 13866 15284 10864 6869 4150 Total 15484 28294 30822 21993 12708 6884 57396 64.84% 3661 3167 2563 3141 3646 58789 57.03% 8856 7682 5845 4513 3697 116185 60.64% 16178 18.28% 4246 3727 2419 1262 30593 29.68% 3620 2492 1853 922 46771 24.41% 11654 13.17% 1538 694 535 262 188 73 8887 8.62% 1864 1019 610 505 411 406 20541 10.72% 3290 3.72% 0 4815 4.67% 0 8105 4.23% 88518 103084 HEDIS 2009 (Reporting Year 2008) 12517 10849 8408 7654 7343 7866 6219 4272 2184 3402 1713 1145 767 599 479 0 191602 Page 127 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 10:01 AM Commercial Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 128 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 10:01 AM Medicare Advantage Product/Product Line Years in Business Members* 26.00 0.00 2.00 0.00 26.00 16200 0 133 0 16333 0.00 0.00 12.00 0.00 12.00 0 0 766 0 766 0.00 0.00 1.00 0.00 1.00 0 0 49 0 49 17148 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 129 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 10:01 AM MSHO Product/Product Line Years in Business Members* 26.00 0.00 12.00 0.00 26.00 16200 0 766 0 16966 0.00 0.00 1.00 0.00 1.00 0 0 49 0 49 0.00 0.00 2.00 0.00 2.00 0 0 133 0 133 17148 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 130 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 10:01 AM MnDHO Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 131 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 10:01 AM SNBC Product/Product Line Years in Business Members* 26.00 0.00 1.00 0.00 26.00 16200 0 49 0 16249 0.00 0.00 12.00 0.00 12.00 0 0 766 0 766 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC 0.00 0 Commercial 0.00 0 Medicare (cost or risk) 2.00 133 Other 0.00 0 Total POS: 2.00 133 Total: 17148 * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 132 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 10:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Product/Product Line Years in Business Members* 26.00 0.00 12.00 0.00 26.00 16200 0 766 0 16966 0.00 0.00 1.00 0.00 1.00 0 0 49 0 49 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC 0.00 0 Commercial 0.00 0 Medicare (cost or risk) 2.00 133 Other 0.00 0 Total POS: 2.00 133 Total: 17148 * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 133
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