Medica Health Plans General Info Disclaimers Data Last Refreshed: 1/10/2011 2 Effectiveness of Care Measures Code HEDIS 2009 (Reporting Year 2008) Page Page Prevention and Screening 0 Code Access / Availability of Care Measures Page 25 AAP Adult's Access to Preventive/Ambulatory Health Services 57 Children's and Adolescents' Access to Primary Care Practitioners 63 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 Prenatal and Postpartum Care 71 CIS Childhood Immunization Status 3 26 CAP BCS Breast Cancer Screening 5 27 CCS Cervical Cancer Screening 6 28 PPC COL Colorectal Cancer Screening 7 CHL Chlamydia Screening in Women 8 GSO Glaucoma Screening in Older Adults 10 29 W15 Well Child Visits in the First 15 Months of Life 73 LSC Lead Screening in Children 11 30 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 75 31 AWC Adolescent Well-Care Visits 76 Respiratory Conditions IET Use of Services Measures 0 Code Page URI Appropriate Treatment for Children with Upper Respiratory Infection 12 32 FSP Frequency of Selected Procedures 77 PCE Pharmacotherapy Management of COPD Exacerbation 13 33 AMB Ambulatory Care 83 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 17 34 Inpatient Utilization - General Hospital/Acute Care 89 ASM Use of Appropriate Medications for People with Asthma 18 35 NON Inpatient Utilization - Nonacute Care 95 Identification of Alcohol and Other Drug Services 101 36 IAD Cardiovascular CMC Cholesterol Management for Patients with Cardiovascular Conditions 20 CBP Controlling High Blood Pressure 26 PBH Persistence of Beta Blocker Treatment After Hearth Attack 27 Diabetes CDC Comprehensive Diabetes Care Osteoporosis Management in Women Who had a Fracture 37 MPT 38 ORX 0 Code 28 Musculoskeletal OMW IPU Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Outpatient Drug Utilization Health Plan Descriptive Information Measures 107 113 Page 39 BCR Board Certification 119 40 ENP Enrollment by Product Line (Age & Sex) 122 34 Behavioral Health 0 Code AMM Antidepressant Medication Management 35 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 41 FUH Follow-up After Hospitalization for Mental Illness 43 Medication Management MPM Annual Monitoring for Patients on Persistent Medications 47 DDE Potentially Harmful Drug-Disease Interactions in the Elderly 53 DAE Use of High Risk Medications in the Elderly 55 41 YIB Health Plan Stability Measures Years in Business / Total Membership Page 128 DISCLAIMERS -1 0. Disclaimer Query located below 1. In January 2011, it was discovered that the Good HbA1c Control (<7.0%) was not displayed in comprehensive diabetes care measure and Adequate HbA1c Control (<8.0%) data was displayed under Good HbA1c Control. This issue was corrected on January 10,2011. HEDIS 2009 (Reporting Year 2008) Page 2 Effectiveness of Care Medica Health Plans Childhood Immunization Status Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 2381 73.28% 2496 76.82% 2945 90.64% 2475 76.18% 2457 75.62% 2857 87.93% 2338 71.96% 2081 64.05% 1984 61.06% 321 70.86% 347 76.60% 412 90.95% 335 73.95% 338 74.61% 395 87.20% 324 71.52% 281 62.03% 272 60.04% 337 26 88.32% 85.09% 91.55% 339 51 94.89% 92.64% 97.14% 353 39 95.38% 93.23% 97.53% 341 33 91.00% 88.11% 93.89% 335 39 91.00% 88.11% 93.89% 346 30 91.48% 88.66% 94.30% 339 6 83.94% 80.27% 87.61% 322 13 81.51% 77.63% 85.38% 312 4 76.89% 72.69% 81.08% 453 0 Number of Records Excluded because of Contraindications by Admin Data 1 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 HEDIS 2009 (Reporting Year 2008) MMR 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2007 H 3249 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 411 Page 3 Effectiveness of Care Medica Health Plans Childhood Immunization Status Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 2040 75.78% 2224 82.62% 2434 90.42% 2133 79.23% 2195 81.54% 2372 88.11% 2036 75.63% 1723 64.00% 1632 60.62% 345 76.16% 373 82.34% 417 92.05% 360 79.47% 371 81.90% 404 89.18% 345 76.16% 284 62.69% 266 58.72% 350 8 87.10% 83.74% 90.47% 368 15 93.19% 90.63% 95.74% 377 14 95.13% 92.93% 97.34% 366 11 91.73% 88.94% 94.51% 371 9 92.46% 89.78% 95.13% 364 12 91.48% 88.66% 94.30% 336 4 82.73% 78.95% 86.50% 319 5 78.83% 74.76% 82.90% 298 2 72.99% 68.58% 77.41% 453 0 Number of Records Excluded because of Contraindications by Admin Data 6 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 HEDIS 2009 (Reporting Year 2008) MMR 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2007 H 2692 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 411 Page 4 Effectiveness of Care Medica Health Plans Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial 2008 A 41327 29642 71.73% 71.29% 72.16% Medicare Advantage NR NR NR MSHO 2008 A 467 270 57.82% 53.23% 62.40% MnDHO SNBC MHCP-MC NR NR NR 2008 A 1 1 NA NA NA 2008 A 3236 1961 60.60% 58.90% 62.30% Page 5 Effectiveness of Care Medica Health Plans Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial MHCP-MC 2008 A 42345 2008 A 13906 NR NR NR NR 33583 10529 79.31% 78.92% 79.70% 75.72% 75.00% 76.43% Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 6 Effectiveness of Care Medica Health Plans Colorectal Cancer Screening Data Last Refreshed: Jan 10, 2011 9:56 AM Data Elements Commercial Medicare Advantage MSHO Measurement Year Data collection methodology (administrative or hybrid) Eligible population 2008 H 47425 2008 H 3536 Number of numerator events by administrative data in eligible population (before exclusions) 23921 1413 Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) 50.44% 411 0.05 432 213 49.31% 0 57 0 0 0 411 204 42 59.85% 54.99% 64.71% NR NR NR NR NR 39.96% 411 0.05 432 176 40.74% 0 21 0 0 0 411 165 27 46.72% 41.77% 51.66% MnDHO SNBC 2008 A 0 NR NR NR NR 0 NR NR NR NA NA NA Page 7 Effectiveness of Care Medica Health Plans Chlamydia Screening in Women Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Ages 16-20 Ages 21-24 Data Total 2008 A 4331 1780 41.10% 39.62% 42.58% 4387 2064 47.05% 45.56% 48.54% 8718 3844 44.09% 43.04% 45.14% Page 8 Effectiveness of Care Medica Health Plans Chlamydia Screening in Women Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Ages 16-20 Ages 21-24 Data Measurement Year 2008 Data Collection Methodology A Eligible Member Population 1859 1734 Numerator Events by Admin Data 1105 1060 Reported Rate 59.44% 61.13% Lower 95% Confidence Interval 57.18% 58.81% Upper 95% Confidence Interval 61.70% 63.45% HEDIS 2009 (Reporting Year 2008) Total 3593 2165 60.26% 58.64% 61.87% Page 9 Effectiveness of Care Medica Health Plans Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage NR NR NR MSHO 2008 A 6579 4875 74.10% 73.03% 75.17% Page 10 Effectiveness of Care Medica Health Plans Data Last Refreshed: Jan 10, 2011 9:56 AM Lead Screening in Children Data Elements Commercial MHCP-MC 2008 A 3140 2008 A 2792 Current Year's Admin Rate NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR NR 1862 2570 Reported Rate 59.30% 92.05% Lower 95% Confidence Interval 57.57% 91.03% Upper 95% Confidence Interval 61.03% 93.07% Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2009 (Reporting Year 2008) Page 11 Effectiveness of Care Medica Health Plans Appropriate Treatment for Children with Upper Respiratory Infection Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Commercial MHCP-MC 2008 A 5328 643 87.93% 87.05% 88.82% 2008 A 5132 478 90.69% 89.88% 91.49% Data Last Refreshed: Jan 10, 2011 9:56 AM Page 12 Effectiveness of Care Medica Health Plans Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 13 Effectiveness of Care Medica Health Plans Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Systemic corticosteroid Bronchodilator 121 59.90% 52.89% 66.91% 169 83.66% 78.32% 89.01% 2008 A 202 Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 14 Effectiveness of Care Medica Health Plans Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 15 Effectiveness of Care Medica Health Plans Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Systemic corticosteroid Bronchodilator 3 NA NA NA 4 NA NA NA 2008 A 4 0 0 Page 16 Effectiveness of Care Medica Health Plans Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Medicare Advantage NR NR NR MSHO 2008 A 314 51 16.24% 12.00% 20.48% Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO SNBC NR NR NR 2008 A 0 0 NA NA NA Page 17 Effectiveness of Care Medica Health Plans Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 333 323 97.00% 95.01% 98.98% 556 524 94.24% 92.22% 96.27% 2224 2044 91.91% 90.75% 93.06% 3113 2891 92.87% 91.95% 93.79% 2008 A Page 18 Effectiveness of Care Medica Health Plans Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 275 257 93.45% 90.35% 96.56% 377 335 88.86% 85.55% 92.17% 588 490 83.33% 80.24% 86.43% 1240 1082 87.26% 85.36% 89.15% 2008 A Page 19 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 1559 34 85.99% 1.88% 372 7 86.11% 1.62% 40 325 7 239 88.81% 85.64% 91.98% 59.85% 54.99% 64.71% 2008 H 1813 411 5.00% 432 0 0 0 411 Page 20 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 183 3 73.20% 1.20% 182 3 73.09% 1.20% 16 178 0 130 77.91% 72.56% 83.27% 52.21% 45.80% 58.61% 2008 H 250 249 0.00% 249 0 0 0 249 Page 22 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 23 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 2008 A 0 LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR 0 0 NA NA NA NA NA NA Page 24 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Measure Data 2008 H 193 LDL-C screening LDL-C Level of <100 mg/dL 143 15 74.09% 7.77% 143 15 74.09% 7.77% 25 138 0 95 84.46% 49.22% Lower 95% Confidence Interval 79.09% 41.91% Upper 95% Confidence Interval 89.83% 56.54% Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate HEDIS 2009 (Reporting Year 2008) 193 0.00% 193 0 0 0 193 Page 25 Effectiveness of Care Medica Health Plans Controlling High Blood Pressure Data Last Refreshed: Jan 10, 2011 9:56 AM Data Elements Commercial Medicare Advantage MSHO MnDHO SNBC MHCP-MC Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2008 H 16883 2008 H 2096 2008 H 0 2008 H 2879 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 0 0 0 NA 0 0.00% 0 0.00% 401 10.00% 442 0 NR 0 0.00% Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 0.00% 395 10.00% 435 0 0.00% NR NR 0.00% 392 10.00% 432 0 0.00% NR NR Records Excluded because of Valid Data Errors 0 0 0 0 Number of records excluded because of false positive diagnoses 0 0 0 0 Number of administrative data records excluded 268 86 0 116 Number of medical record data records excluded 18 10 0 20 Number of employee/dependent medical records excluded 0 0 0 0 Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 18 395 0 257 65.06% 60.23% 69.89% 10 392 0 246 62.76% 57.84% 67.67% 0 0 0 0 NA NA NA 20 401 0 226 56.36% 51.38% 61.34% HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR Page 26 Effectiveness of Care Medica Health Plans Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Commercial Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage MSHO MnDHO SNBC MHCP-MC 2008 A 257 2008 A 63 2008 A 0 2008 A 46 195 55 0 24 NR NR NR 52.17% 36.65% 67.70% 75.88% 70.45% 81.30% NR NR NR 87.30% 78.29% 96.32% NR NR NR Page 27 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2008 H 8963 2008 H 8963 7858 87.67% 548 0% 548 479 87.41% 8645 96.45% 548 0% 548 535 97.63% Good HbA1c Control (<7.0%) 2008 NR NR Adequate HbA1c Control (<8.0%) Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 8963 2008 H 8963 2008 H 8963 2008 H 8963 2008 H 8963 2008 H 8963 2008 H 8963 207 2.31% 548 0% 548 10 1.82% 4659 51.98% 548 0% 548 278 50.73% 7217 80.52% 548 0% 548 450 82.12% 165 1.84% 548 0% 548 9 1.64% 7276 81.18% 548 0% 548 428 78.10% 93 1.04% 548 0% 548 6 1.09% 66 0.74% 548 0% 548 5 0.91% 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 93 93 93 93 93 93 93 93 93 Number of medical record data records excluded 10 10 10 10 10 10 10 10 10 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 538 26 458 89.96% 87.33% 92.59% 0 538 139 3 26.39% 22.58% 30.21% 0 538 0 351 65.24% 61.12% 69.36% 0 538 15 300 58.55% 54.29% 62.81% 0 538 32 425 84.94% 81.83% 88.06% 0 538 0 263 48.88% 44.57% 53.20% 0 538 12 432 82.53% 79.23% 85.83% 0 538 0 397 73.79% 69.98% 77.60% 0 538 0 266 49.44% 45.12% 53.76% Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR Page 28 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 29 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2008 H 1002 2008 H 1002 900 89.82% 411 5% 432 386 89.35% 936 93.41% 411 5% 432 402 93.06% Good HbA1c Control (<7.0%) 2008 NR NR Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 1002 2008 H 1002 2008 H 1002 2008 H 1002 2008 H 1002 2008 H 1002 2008 H 1002 59 5.89% 411 5% 432 26 6.02% 664 66.27% 411 5% 432 291 67.36% 778 77.64% 411 5% 432 344 79.63% 68 6.79% 411 5% 432 32 7.41% 875 87.33% 411 5% 432 379 87.73% 67 6.69% 411 5% 432 30 6.94% 49 4.89% 411 5% 432 26 6.02% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 7 7 7 7 7 7 7 7 7 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 7 411 40 338 91.97% 89.22% 94.72% 7 411 105 9 27.74% 23.29% 32.19% 7 411 0 278 67.64% 63.00% 72.28% 7 411 5 281 69.59% 65.02% 74.16% 7 411 35 304 82.48% 78.69% 86.28% 7 411 2 218 53.53% 48.58% 58.47% 7 411 5 372 91.73% 88.94% 94.51% 7 411 3 287 70.56% 66.03% 75.09% 7 411 3 217 53.53% 48.58% 58.47% Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR Page 30 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 31 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2008 A 2 2008 A 2 NR NR NR NR 2 2 NA NA NA NA NA NA Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 A 2 2008 A 2 2008 A 2 2008 A 2 2008 A 2 2008 A 2 2008 A 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 0 2 2 0 1 0 0 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Good HbA1c Control (<7.0%) Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR Page 32 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2008 H 2173 2008 H 2173 1713 78.83% 548 0% 548 444 81.02% 2021 93.01% 548 0% 548 523 95.44% Good HbA1c Control (<7.0%) 2008 NR NR Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 2173 2007 H 2017 2008 H 2173 2008 H 2173 2008 H 2173 2007 H 2017 2007 H 2017 76 3.50% 548 0% 548 17 3.10% 1059 52.50% 411 10% 453 249 54.97% 1498 68.94% 548 0% 548 394 71.90% 106 4.88% 548 0% 548 29 5.29% 1544 71.05% 548 0% 548 389 70.99% 31 1.54% 411 10% 453 9 1.99% 22 1.09% 411 10% 453 8 1.77% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 50 50 50 55 50 50 50 55 55 Number of medical record data records excluded 16 16 16 6 16 16 16 6 6 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 531 68 392 86.63% 83.64% 89.62% 0 531 191 5 36.91% 32.71% 41.11% 0 531 0 287 54.05% 49.72% 58.38% 6 411 14 225 58.15% 53.26% 63.04% 0 531 83 336 78.91% 75.34% 82.47% 0 531 0 204 38.42% 34.19% 42.65% 0 531 42 376 78.72% 75.14% 82.29% 6 411 1 295 72.02% 67.56% 76.48% 6 411 1 199 48.66% 43.71% 53.62% Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR Page 33 Effectiveness of Care Medica Health Plans Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Medicare Advantage NR NR NR Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO 2008 A 370 37 10.00% 6.81% 13.19% Page 34 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 2537 1758 69.29% 67.48% 71.11% 1341 52.86% 50.90% 54.82% Page 35 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 36 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 97 64 65.98% 56.04% 75.92% 53 54.64% 44.22% 65.06% Page 37 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 38 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 0 0 NA NA NA 0 NA NA NA Page 39 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 827 441 53.33% 49.86% 56.79% 292 35.31% 31.99% 38.63% Page 40 Effectiveness of Care Medica Health Plans Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation Phase Continuation and Maintenance Phase 786 327 41.60% 38.09% 45.11% 211 99 46.92% 39.95% 53.89% 2008 A Page 41 Effectiveness of Care Medica Health Plans Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation Phase Continuation and Maintenance Phase 520 293 56.35% 51.99% 60.71% 155 98 63.23% 55.31% 71.14% 2008 A Page 42 Effectiveness of Care Medica Health Plans Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 43 Effectiveness of Care Medica Health Plans Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days 26 54.17% 39.03% 69.30% 19 39.58% 24.71% 54.46% 2008 A 48 Page 44 Effectiveness of Care Medica Health Plans Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care Medica Health Plans Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days 8 NA NA NA 7 NA NA NA 2008 A 9 Page 46 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 13796 11838 85.81% 85.22% 86.39% 194 175 90.21% 85.77% 94.65% 10910 9446 86.58% 85.94% 87.23% 791 633 80.03% 77.18% 82.87% 25691 22092 85.99% 85.56% 86.42% 2008 A Page 47 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 2763 2710 98.08% 97.55% 98.61% 309 307 99.35% 98.30% 100.00% 2908 2854 98.14% 97.64% 98.65% 408 398 97.55% 95.93% 99.17% 6388 6269 98.14% 97.80% 98.48% 2008 A Page 49 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 50 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 0 0 NA NA NA 0 0 NA NA NA 1 1 NA NA NA 0 0 NA NA NA 1 1 NA NA NA 2008 A Page 51 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 1566 1434 91.57% 90.16% 92.98% 30 27 90.00% 77.60% 100.00% 1325 1229 92.75% 91.32% 94.19% 220 191 86.82% 82.12% 91.52% 3141 2881 91.72% 90.74% 92.70% 2008 A Page 52 Effectiveness of Care Medica Health Plans Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 53 Effectiveness of Care Medica Health Plans Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2008 A 514 106 20.62% 17.03% 24.22% 2279 621 27.25% 25.40% 29.10% 138 13 9.42% 4.18% 14.66% 2931 740 25.25% 23.66% 26.84% Page 54 Effectiveness of Care Medica Health Plans Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Data Elements General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 55 Effectiveness of Care Medica Health Plans Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 2008 A 7711 At least 1 Prescription At least 2 Prescriptions 1932 25.06% 24.08% 26.03% 417 5.41% 4.90% 5.92% Page 56 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 42287 48877 2601 40156 47146 2542 94.96% 94.75% 95.17% 96.46% 96.29% 96.62% 97.73% 97.14% 98.32% 2008 A Page 57 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 58 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 0 0 7711 0 0 7541 NA NA NA NA NA NA 97.80% 97.46% 98.13% 2008 A Page 59 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 60 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 4 2 0 4 2 0 NA NA NA NA NA NA NA NA NA 2008 A Page 61 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 16411 7264 1820 14738 6564 1718 89.81% 89.34% 90.27% 90.36% 89.68% 91.05% 94.40% 93.31% 95.48% 2008 A Page 62 Access/Availability of Care Medica Health Plans Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 3364 3313 16902 15549 12872 11849 23086 21322 98.48% 98.06% 98.91% 92.00% 91.58% 92.41% 92.05% 91.58% 92.52% 92.36% 92.01% 92.70% 2008 A Page 63 Access/Availability of Care Medica Health Plans Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 4189 4142 11186 10379 6182 5716 8054 7429 98.88% 98.55% 99.21% 92.79% 92.30% 93.27% 92.46% 91.80% 93.13% 92.24% 91.65% 92.83% 2008 A Page 64 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 238 3057 3295 91 35 1085 360 1176 395 38.24% 31.85% 44.62% 14.71% 10.00% 19.42% 35.49% 33.78% 37.20% 11.78% 10.62% 12.94% 35.69% 34.04% 37.34% 11.99% 10.86% 13.11% Page 65 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 0 113 113 0 0 52 4 52 4 NA NA NA NA NA NA 46.02% 36.39% 55.65% 3.54% 0.00% 7.39% 46.02% 36.39% 55.65% 3.54% 0.00% 7.39% Page 67 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 0 9 9 0 0 2 2 2 2 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Page 69 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 282 3026 3308 101 43 1130 423 1231 466 35.82% 30.04% 41.59% 15.25% 10.88% 19.62% 37.34% 35.60% 39.08% 13.98% 12.73% 15.23% 37.21% 35.55% 38.88% 14.09% 12.89% 15.29% Page 70 Access/Availability of Care Medica Health Plans Prenatal and Postpartum Care Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2008 H 4189 2008 H 4189 Number of numerator events by administrative data in eligible population (before exclusions) 3004 2475 71.71% 288 5% 303 224 59.08% 288 5% 303 180 73.93% 59.41% 4 4 0 4 288 125 144 0 4 288 126 100 93.40% 90.36% 96.44% 78.47% 73.55% 83.39% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 71 Access/Availability of Care Medica Health Plans Prenatal and Postpartum Care Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2008 H 5102 2008 H 5102 Number of numerator events by administrative data in eligible population (before exclusions) 3257 2736 63.84% 411 5% 432 293 53.63% 411 5% 432 237 67.82% 54.86% 0 0 1 1 411 166 206 1 1 411 161 113 90.51% 87.56% 93.47% 66.67% 61.99% 71.35% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 72 Use of Services Medica Health Plans Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 42 32 42 55 143 403 1984 1.55% 1.07% 2.04% 1.18% 0.76% 1.61% 1.55% 1.07% 2.04% 2.04% 1.49% 2.59% 5.29% 4.43% 6.16% 14.92% 13.56% 16.28% 73.45% 71.77% 75.14% 2008 A 2701 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 73 Use of Services Medica Health Plans Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65 118 222 285 462 637 2184 1.64% 1.23% 2.04% 2.97% 2.43% 3.51% 5.59% 4.86% 6.31% 7.17% 6.36% 7.99% 11.63% 10.62% 12.64% 16.03% 14.88% 17.19% 54.97% 53.41% 56.53% 2008 A 3973 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 74 Use of Services Medica Health Plans Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial MHCP-MC 2008 A 13776 2008 A 8798 NR NR NR NR 9177 6161 66.62% 65.82% 67.41% 70.03% 69.06% 70.99% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 75 Use of Services Medica Health Plans Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial MHCP-MC 2008 A 37806 2008 A 13350 NR NR NR NR 12638 5046 33.43% 32.95% 33.91% 37.80% 36.97% 38.62% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 76 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Member Months Total 264434 535076 851006 580364 Age 0-4 0-9 5-19 10-19 Total Number of Procedures Procedure Myringotomy Age Tonsillectomy 0-9 10-19 Procedures / 1,000 Member Months 1188 288 448 189 0-4 5-19 4.49 0.34 0.84 0.33 Member Months Age 15-44 20-44 30-64 45-64 65+ Male 827384 1163405 641853 29266 Female 931321 785128 631602 22263 Female Male Procedure Age Dilation & Curettage 15-44 45-64 Hysterectomy, 15-44 Abdominal 45-64 Number of Procedures Procedures / 1,000 Member Months 65+ Hysterectomy, Vaginal 15-44 45-64 65+ Cholecystectomy, Open 30-64 15-44 45-64 65+ Cholecystectomy, Closed 30-64 15-44 45-64 65+ Back Surgery 20-44 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ CABG 45-64 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2009 (Reporting Year 2008) 22 3 0.10 0.18 41 80 9 189 37 Procedures / 1,000 Member Months 70 72 255 282 5 169 185 6 0.08 0.11 10 24 0 0.01 0.04 0.00 408 266 16 166 264 15 105 8 201 0.44 0.42 0.72 0.27 0.45 0.22 0.18 0.29 0.27 0.02 206 12 176 285 20 408 37 385 Number of Procedures 0.41 0.21 0.44 0.68 0.64 1.26 0.60 1.40 0.12 0.31 26 12 3 0.21 0.42 0.67 0.17 0.36 0.32 1.17 0.02 0.13 0.29 1.26 67 159 2 163 287 9 0.07 0.25 0.09 0.18 0.45 0.40 Page 77 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Member Months Age Male Female < 65 65-74 75-84 85+ Male Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months Procedure Age CABG <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Angioplasty (PTCA) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cardiac Catheterization <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Carotid Endarterectomy <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Reduction of Fracture of Femur <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Hip Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Knee Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Partial Excision of Large Inestine <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Open <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Back Surgery <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Hysterectomy Abdominal <65 65-74 75-84 85+ NR NR NR NR Hysterectomy, Vaginal <65 65-74 75-84 85+ NR NR NR NR Mastectomy <65 65-74 75-84 85+ NR NR NR NR Lumpectomy <65 65-74 75-84 85+ NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 78 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Member Months Age Male 0 12200 9845 5290 < 65 65-74 75-84 85+ Female 0 22169 25369 29074 Male Procedure Age CABG <65 65-74 75-84 85+ Angioplasty (PTCA) <65 65-74 75-84 85+ Cardiac Catheterization <65 65-74 75-84 85+ Carotid Endarterectomy <65 65-74 75-84 85+ Reduction of Fracture of Femur <65 65-74 75-84 85+ Total Hip Replacement <65 65-74 75-84 85+ Total Knee Replacement <65 65-74 75-84 85+ Partial Excision of Large Inestine <65 65-74 75-84 85+ Cholecystectomy, Open <65 65-74 75-84 85+ Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ Back Surgery <65 65-74 75-84 85+ Hysterectomy Abdominal <65 65-74 75-84 85+ Hysterectomy, Vaginal <65 65-74 75-84 85+ Mastectomy <65 65-74 75-84 85+ Lumpectomy <65 65-74 75-84 85+ HEDIS 2009 (Reporting Year 2008) Number of Procedures 0 6 2 0 0 6 10 1 0 27 11 1 0 0 0 0 0 3 6 10 0 2 1 1 0 5 6 1 0 2 0 2 0 3 1 2 0 4 1 5 0 9 1 1 Female Procedures / 1,000 Member Months NA 0.49 0.20 0.00 NA 0.49 1.02 0.19 NA 2.21 1.12 0.19 NA 0.00 0.00 0.00 NA 0.25 0.61 1.89 NA 0.16 0.10 0.19 NA 0.41 0.61 0.19 NA 0.16 0.00 0.38 NA 0.25 0.10 0.38 NA 0.33 0.10 0.95 NA 0.74 0.10 0.19 Number of Procedures 0 2 2 2 0 19 16 3 0 39 20 5 0 4 2 1 0 14 27 59 0 4 5 11 0 23 14 3 0 3 5 4 0 0 1 3 0 9 7 6 0 10 19 0 0 3 3 0 0 2 1 0 0 1 3 8 0 6 9 1 Procedures / 1,000 Member Months NA 0.09 0.08 0.07 NA 0.86 0.63 0.10 NA 1.76 0.79 0.17 NA 0.18 0.08 0.03 NA 0.63 1.06 2.03 NA 0.18 0.20 0.38 NA 1.04 0.55 0.10 NA 0.14 0.20 0.14 NA 0.00 0.04 0.10 NA 0.41 0.28 0.21 NA 0.45 0.75 0.00 NA 0.14 0.12 0.00 NA 0.09 0.04 0.00 NA 0.05 0.12 0.28 NA 0.27 0.35 0.03 Page 79 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Member Months Male Female Age < 65 65-74 75-84 85+ Male Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months Procedure Age CABG <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Angioplasty (PTCA) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cardiac Catheterization <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Carotid Endarterectomy <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Reduction of Fracture of Femur <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Hip Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Knee Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Partial Excision of Large Inestine <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Open <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Back Surgery <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Hysterectomy Abdominal <65 65-74 75-84 85+ NR NR NR NR Hysterectomy, Vaginal <65 65-74 75-84 85+ NR NR NR NR Mastectomy <65 65-74 75-84 85+ NR NR NR NR Lumpectomy <65 65-74 75-84 85+ NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 80 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Member Months Age Male 873 0 0 0 < 65 65-74 75-84 85+ Female 1397 2 0 0 Male Procedure Age CABG <65 65-74 75-84 85+ Angioplasty (PTCA) <65 65-74 75-84 85+ Cardiac Catheterization <65 65-74 75-84 85+ Carotid Endarterectomy <65 65-74 75-84 85+ Reduction of Fracture of Femur <65 65-74 75-84 85+ Total Hip Replacement <65 65-74 75-84 85+ Total Knee Replacement <65 65-74 75-84 85+ Partial Excision of Large Inestine <65 65-74 75-84 85+ Cholecystectomy, Open <65 65-74 75-84 85+ Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ Back Surgery <65 65-74 75-84 85+ Hysterectomy Abdominal <65 65-74 75-84 85+ Hysterectomy, Vaginal <65 65-74 75-84 85+ Mastectomy <65 65-74 75-84 85+ Lumpectomy <65 65-74 75-84 85+ HEDIS 2009 (Reporting Year 2008) Number of Procedures 0 0 0 0 1 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 0 Female Procedures / 1,000 Member Months 0.00 NA NA NA 1.15 NA NA NA 1.15 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 1.15 NA NA NA 1.15 NA NA NA 0.00 NA NA NA 0.00 NA NA NA 2.29 NA NA NA 0.00 NA NA NA Number of Procedures 0 0 0 0 0 0 0 0 3 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 3 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 1 0 0 0 2 0 0 0 0 0 0 0 1 0 0 0 Procedures / 1,000 Member Months 0.00 0.00 NA NA 0.00 0.00 NA NA 2.15 0.00 NA NA 0.00 0.00 NA NA 0.72 0.00 NA NA 0.00 0.00 NA NA 2.15 0.00 NA NA 0.72 0.00 NA NA 0.00 0.00 NA NA 0.00 0.00 NA NA 0.72 0.00 NA NA 0.72 0.00 NA NA 1.43 0.00 NA NA 0.00 0.00 NA NA 0.72 0.00 NA NA Page 81 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC Member Months Total Age 312732 0-4 522103 0-9 521349 5-19 311978 10-19 Total Number of Procedures Procedure Myringotomy Age Tonsillectomy 0-9 10-19 Procedures / 1,000 Member Months 1306 277 387 143 0-4 5-19 4.18 0.53 0.74 0.46 Member Months Age 15-44 20-44 30-64 45-64 Male 127924 136850 62967 Female 372763 295555 81052 Male Procedure Age Dilation & Curettage 15-44 45-64 Hysterectomy, 15-44 Abdominal 45-64 Number of Procedures Hysterectomy, Vaginal 15-44 45-64 Cholecystectomy, Open 30-64 15-44 45-64 4 Cholecystectomy, Closed 30-64 15-44 45-64 20-44 45-64 32 Back Surgery Mastectomy 15-44 45-64 Lumpectomy 15-44 45-64 HEDIS 2009 (Reporting Year 2008) 66 57 Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months 52 14 99 56 69 21 0.14 0.17 10 7 0.03 0.09 292 62 112 82 15 15 94 30 0.78 0.76 0.27 0.69 0.19 0.26 0.03 0.23 0.52 0.91 0.38 1.01 0.04 0.19 0.25 0.37 Page 82 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 50596 484480 580364 1612512 1273455 45934 4714 881 0 4052936 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 38978 120507 110355 346338 373724 21142 3253 604 0 1014901 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months 770.38 248.73 190.15 214.78 293.47 460.27 690.07 685.58 250.41 Emergency Room Visits Visits 1349 6858 6729 19556 12650 594 107 24 0 47867 Visits/ 1,000 Member Months 26.66 14.16 11.59 12.13 9.93 12.93 22.70 27.24 11.81 Ambulatory Surgery/Procedures Procedures 513 2434 2138 13178 24979 1412 181 29 0 44864 Procedures/ 1,000 Member Months 10.14 5.02 3.68 8.17 19.62 30.74 38.40 32.92 11.07 Observation Room Stays Resulting in Discharge Stays 41 101 84 806 505 26 6 1 0 1570 Stays/ 1,000 Member Months 0.81 0.21 0.14 0.50 0.40 0.57 1.27 1.14 0.39 Page 83 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 84 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 34369 35214 34364 0 103947 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 1 29915 29430 26075 0 85421 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NA NA NA NA NA 870.41 835.75 758.79 821.77 Emergency Room Visits Visits 0 0 0 0 0 1573 1363 1043 0 3979 Visits/ 1,000 Member Months NA NA NA NA NA 45.77 38.71 30.35 38.28 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 1346 1131 593 0 3070 Procedures/ 1,000 Member Months NA NA NA NA NA 39.16 32.12 17.26 29.53 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 90 98 64 0 252 Stays/ 1,000 Member Months NA NA NA NA NA 2.62 2.78 1.86 2.42 Page 85 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 86 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 11 758 1501 2 0 0 0 2272 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 1 783 1642 3 0 0 0 2429 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NA NA 90.91 1032.98 1093.94 1500.00 NA NA 1069.10 Emergency Room Visits Visits 0 0 2 96 146 1 0 0 0 245 Visits/ 1,000 Member Months NA NA 181.82 126.65 97.27 500.00 NA NA 107.83 Ambulatory Surgery/Procedures Procedures 0 0 0 32 78 0 0 0 0 110 Procedures/ 1,000 Member Months NA NA 0.00 42.22 51.97 0.00 NA NA 48.42 Observation Room Stays Resulting in Discharge Stays 0 0 0 2 4 0 0 0 0 6 Stays/ 1,000 Member Months NA NA 0.00 2.64 2.66 0.00 NA NA 2.64 Page 87 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 83387 438716 311978 423479 144019 15260 8481 7880 0 1433200 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 62932 146148 82770 213530 88501 11673 5900 4779 0 616233 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months 754.70 333.13 265.31 504.23 614.51 764.94 695.67 606.47 429.97 Emergency Room Visits Visits 8513 22825 11662 34576 7769 807 362 354 0 86868 Visits/ 1,000 Member Months 102.09 52.03 37.38 81.65 53.94 52.88 42.68 44.92 60.61 Ambulatory Surgery/Procedures Procedures 675 2503 1531 7807 4053 475 174 101 0 17319 Procedures/ 1,000 Member Months 8.09 5.71 4.91 18.44 28.14 31.13 20.52 12.82 12.08 Observation Room Stays Resulting in Discharge Stays 95 148 369 1498 190 30 19 27 0 2376 Stays/ 1,000 Member Months 1.14 0.34 1.18 3.54 1.32 1.97 2.24 3.43 1.66 Page 88 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 9:56 AM Member Months 50596 484480 580364 1612512 1273455 45934 4714 881 0 4052936 Discharges Discharges / 1,000 Member Months 434 661 880 8259 7109 486 89 20 0 17938 8.58 1.36 1.52 5.12 5.58 10.58 18.88 22.70 370 489 414 1675 3248 249 57 17 0 6519 7.31 1.01 0.71 1.04 2.55 5.42 12.09 19.30 64 172 330 1929 3849 237 32 3 0 6616 1.26 0.36 0.57 1.20 3.02 5.16 6.79 3.41 136 4655 11 0 4802 0.23 2.89 0.01 HEDIS 2009 (Reporting Year 2008) 4.43 1.61 1.63 1.39 Days 2486 1828 2651 21790 22068 1590 347 86 0 52846 Days / 1,000 Member Months 49.13 3.77 4.57 13.51 17.33 34.61 73.61 97.62 13.04 1555 1271 1247 4539 9360 818 173 75 0 19038 30.73 2.62 2.15 2.81 7.35 17.81 36.70 85.13 931 557 1075 4993 12666 772 174 11 0 21179 18.40 1.15 1.85 3.10 9.95 16.81 36.91 12.49 329 12258 40 0 12627 0.57 7.60 0.03 4.70 5.23 3.64 Average Length of Stay 5.73 2.77 3.01 2.64 3.10 3.27 3.90 4.30 NA 2.95 4.20 2.60 3.01 2.71 2.88 3.29 3.04 4.41 NA 2.92 14.55 3.24 3.26 2.59 3.29 3.26 5.44 3.67 NA 3.20 2.42 2.63 3.64 NA 2.63 Page 89 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 90 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 9:56 AM Member Months 0 0 0 0 0 34369 35214 34364 0 103947 Discharges Discharges / 1,000 Member Months 0 0 0 0 0 1029 1031 829 0 2889 NA NA NA NA NA 29.94 29.28 24.12 0 0 0 0 0 845 887 754 0 2486 NA NA NA NA NA 24.59 25.19 21.94 27.79 23.92 0 0 0 0 0 184 144 75 0 403 NA NA NA NA NA 5.35 4.09 2.18 0 0 0 0 0 NA NA NA HEDIS 2009 (Reporting Year 2008) 3.88 NA Days 0 0 0 0 0 4351 4117 3319 0 11787 0 0 0 0 0 3423 3372 2940 0 9735 0 0 0 0 0 928 745 379 0 2052 0 0 0 0 0 Days / 1,000 Member Months NA NA NA NA NA 126.60 116.91 96.58 113.39 NA NA NA NA NA 99.60 95.76 85.55 93.65 NA NA NA NA NA 27.00 21.16 11.03 19.74 NA NA NA NA Average Length of Stay NA NA NA NA NA 4.23 3.99 4.00 NA 4.08 NA NA NA NA NA 4.05 3.80 3.90 NA 3.92 NA NA NA NA NA 5.04 5.17 5.05 NA 5.09 NA NA NA NA NA Page 91 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 9:56 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 9:56 AM Member Months 0 0 11 758 1501 2 0 0 0 2272 Discharges Discharges / 1,000 Member Months 0 0 0 21 45 0 0 0 0 66 NA NA 0.00 27.70 29.98 0.00 NA NA 0 0 0 15 32 0 0 0 0 47 NA NA 0.00 19.79 21.32 0.00 NA NA 0 0 0 6 13 0 0 0 0 19 NA NA 0.00 7.92 8.66 0.00 NA NA 0 0 0 0 0 0.00 0.00 0.00 HEDIS 2009 (Reporting Year 2008) 29.05 20.69 8.36 0.00 Days Days / 1,000 Member Months 0 0 0 57 157 0 0 0 0 214 NA NA 0.00 75.20 104.60 0.00 NA NA 0 0 0 35 111 0 0 0 0 146 NA NA 0.00 46.17 73.95 0.00 NA NA 0 0 0 22 46 0 0 0 0 68 NA NA 0.00 29.02 30.65 0.00 NA NA 0 0 0 0 0 0.00 0.00 0.00 94.19 64.26 29.93 0.00 Average Length of Stay NA NA NA 2.71 3.49 NA NA NA NA 3.24 NA NA NA 2.33 3.47 NA NA NA NA 3.11 NA NA NA 3.67 3.54 NA NA NA NA 3.58 NA NA NA NA NA Page 93 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 83387 1-9 438716 10-19 311978 20-44 423479 45-64 144019 65-74 15260 75-84 8481 85+ 7880 Unknown 0 Total 1433200 Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges 974 1118 1408 8532 1983 310 197 204 0 14726 Discharges / 1,000 Member Months 11.68 2.55 4.51 20.15 13.77 20.31 23.23 25.89 10.27 858 945 348 1826 1234 256 164 176 0 5807 10.29 2.15 1.12 4.31 8.57 16.78 19.34 22.34 116 172 202 1028 738 54 33 28 0 2371 1.39 0.39 0.65 2.43 5.12 3.54 3.89 3.55 858 5676 11 0 6545 2.75 13.40 0.08 HEDIS 2009 (Reporting Year 2008) 4.05 1.65 7.44 Days Days / 1,000 Member Months 4547 3188 3699 21984 6857 1312 852 843 0 43282 54.53 7.27 11.86 51.91 47.61 85.98 100.46 106.98 3051 2372 841 4857 4035 1072 664 676 0 17568 36.59 5.41 2.70 11.47 28.02 70.25 78.29 85.79 30.20 12.26 1496 812 577 2886 2799 240 188 167 0 9165 17.94 1.85 1.85 6.81 19.43 15.73 22.17 21.19 2281 14210 23 0 16514 7.31 33.56 0.16 6.39 18.78 Average Length of Stay 4.67 2.85 2.63 2.58 3.46 4.23 4.32 4.13 NA 2.94 3.56 2.51 2.42 2.66 3.27 4.19 4.05 3.84 NA 3.03 12.90 4.72 2.86 2.81 3.79 4.44 5.70 5.96 NA 3.87 2.66 2.50 2.09 NA 2.52 Page 94 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 50596 484480 580364 1612512 1273455 45934 4714 881 0 4052936 Discharges 0 0 5 45 229 36 15 2 0 332 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months 0.00 0.00 0.01 0.03 0.18 0.78 3.18 2.27 0.08 Days 0 0 121 654 2651 407 152 28 0 4013 Days / 1,000 Member Months 0.00 0.00 0.21 0.41 2.08 8.86 32.24 31.78 0.99 Average Length of Stay NA NA 24.20 14.53 11.58 11.31 10.13 14.00 NA 12.09 Page 95 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 96 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 34369 35214 34364 0 103947 Discharges 0 0 0 0 0 204 337 362 0 903 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NA NA NA NA NA 5.94 9.57 10.53 8.69 Days 0 0 0 0 0 1430 2077 2016 0 5523 Days / 1,000 Member Months NA NA NA NA NA 41.61 58.98 58.67 53.13 Average Length of Stay NA NA NA NA NA 7.01 6.16 5.57 NA 6.12 Page 97 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 98 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 11 758 1501 2 0 0 0 2272 Discharges 0 0 0 0 6 0 0 0 0 6 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NA NA 0.00 0.00 4.00 0.00 NA NA 2.64 Days 0 0 0 0 23 0 0 0 0 23 Days / 1,000 Member Months NA NA 0.00 0.00 15.32 0.00 NA NA 10.12 Average Length of Stay NA NA NA NA 3.83 NA NA NA NA 3.83 Page 99 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 83387 438716 311978 423479 144019 15260 8481 7880 0 1433200 Discharges 0 0 0 13 9 4 1 7 0 34 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months 0.00 0.00 0.00 0.03 0.06 0.26 0.12 0.89 0.02 Days 0 0 0 209 95 54 14 68 0 440 Days / 1,000 Member Months 0.00 0.00 0.00 0.49 0.66 3.54 1.65 8.63 0.31 Average Length of Stay NA NA NA 16.08 10.56 13.50 14.00 9.71 NA 12.94 Page 100 Use of Services Medica Health Plans Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 357525 151111 198855 325422 1003343 29266 0 2065522 Female 346051 144911 189988 304553 979648 22263 0 1987414 Total 703576 296022 388843 629975 1982991 51529 0 4052936 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 6 2 8 230 150 380 523 269 792 675 326 1001 1570 937 2507 25 9 34 0 0 0 3029 1693 4722 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 357525 151111 198855 325422 1003343 29266 0 2065522 Female 346051 144911 189988 304553 979648 22263 0 1987414 Total 703576 296022 388843 629975 1982991 51529 0 4052936 Inpatient Percent 0.02% 0.01% 0.01% 1.83% 1.24% 1.54% 3.16% 1.70% 2.44% 2.49% 1.28% 1.91% 1.88% 1.15% 1.52% 1.03% 0.49% 0.79% NA NA NA 1.76% 1.02% 1.40% Number 3 0 3 70 48 118 101 66 167 104 67 171 431 300 731 7 6 13 0 0 0 716 487 1203 Percent 0.01% 0.00% 0.01% 0.56% 0.40% 0.48% 0.61% 0.42% 0.52% 0.38% 0.26% 0.33% 0.52% 0.37% 0.44% 0.29% 0.32% 0.30% NA NA NA 0.42% 0.29% 0.36% Male 357525 151111 198855 325422 1003343 29266 0 2065522 Female 346051 144911 189988 304553 979648 22263 0 1987414 Total 703576 296022 388843 629975 1982991 51529 0 4052936 Member Months (Outpatient/ED) Male 357525 151111 198855 325422 1003343 29266 0 2065522 Female 346051 144911 189988 304553 979648 22263 0 1987414 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 1 1 55 28 83 87 43 130 108 29 137 168 89 257 1 0 1 0 0 0 419 190 609 Number 3 2 5 202 127 329 458 232 690 620 288 908 1329 775 2104 20 6 26 0 0 0 2632 1430 4062 Percent 0.00% 0.00% 0.00% 0.44% 0.23% 0.34% 0.53% 0.27% 0.40% 0.40% 0.11% 0.26% 0.20% 0.11% 0.16% 0.04% 0.00% 0.02% NA NA NA 0.24% 0.11% 0.18% Total 703576 296022 388843 629975 1982991 51529 0 4052936 Percent 0.01% 0.01% 0.01% 1.60% 1.05% 1.33% 2.76% 1.47% 2.13% 2.29% 1.13% 1.73% 1.59% 0.95% 1.27% 0.82% 0.32% 0.61% NA NA NA 1.53% 0.86% 1.20% Page 101 Use of Services Medica Health Plans Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 102 Use of Services Medica Health Plans Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 0 25472 0 25472 Female 0 0 0 0 0 70702 0 70702 Total 0 0 0 0 0 96174 0 96174 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 107 76 183 0 0 0 107 76 183 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 0 0 0 25472 0 25472 Female 0 0 0 0 0 70702 0 70702 Total 0 0 0 0 0 96174 0 96174 Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 5.04% 1.29% 2.28% NA NA NA 5.04% 1.29% 2.28% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 49 49 98 0 0 0 49 49 98 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 2.31% 0.83% 1.22% NA NA NA 2.31% 0.83% 1.22% Male 0 0 0 0 0 25472 0 25472 Female 0 0 0 0 0 70702 0 70702 Total 0 0 0 0 0 96174 0 96174 Member Months (Outpatient/ED) Male 0 0 0 0 0 25472 0 25472 Female 0 0 0 0 0 70702 0 70702 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 82 38 120 0 0 0 82 38 120 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Total 0 0 0 0 0 96174 0 96174 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 3.86% 0.64% 1.50% NA NA NA 3.86% 0.64% 1.50% Page 103 Use of Services Medica Health Plans Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 104 Use of Services Medica Health Plans Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 59 105 709 0 0 873 Female 0 0 42 165 1190 2 0 1399 Total 0 0 101 270 1899 2 0 2272 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 1 1 3 4 7 27 25 52 0 0 0 0 0 0 30 30 60 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 0 0 59 105 709 0 0 873 Female 0 0 42 165 1190 2 0 1399 Total 0 0 101 270 1899 2 0 2272 Inpatient Percent NA NA NA NA NA NA 0.00% 28.57% 11.88% 34.29% 29.09% 31.11% 45.70% 25.21% 32.86% NA 0.00% 0.00% NA NA NA 41.24% 25.73% 31.69% Number 0 0 0 0 0 0 0 0 0 2 0 2 7 3 10 0 0 0 0 0 0 9 3 12 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 22.86% 0.00% 8.89% 11.85% 3.03% 6.32% NA 0.00% 0.00% NA NA NA 12.37% 2.57% 6.34% Male 0 0 59 105 709 0 0 873 Female 0 0 42 165 1190 2 0 1399 Total 0 0 101 270 1899 2 0 2272 Member Months (Outpatient/ED) Male 0 0 59 105 709 0 0 873 Female 0 0 42 165 1190 2 0 1399 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 1 0 1 2 1 3 0 0 0 0 0 0 3 1 4 Number 0 0 0 0 0 0 0 1 1 3 4 7 25 24 49 0 0 0 0 0 0 28 29 57 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 11.43% 0.00% 4.44% 3.39% 1.01% 1.90% NA 0.00% 0.00% NA NA NA 4.12% 0.86% 2.11% Total 0 0 101 270 1899 2 0 2272 Percent NA NA NA NA NA NA 0.00% 28.57% 11.88% 34.29% 29.09% 31.11% 42.31% 24.20% 30.96% NA 0.00% 0.00% NA NA NA 38.49% 24.87% 30.11% Page 105 Use of Services Medica Health Plans Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 314776 78624 48250 51438 112869 10223 0 616180 Female 309791 80452 103915 133923 167541 21398 0 817020 Total 624567 159076 152165 185361 280410 31621 0 1433200 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 19 10 29 325 286 611 650 712 1362 971 1334 2305 2286 1867 4153 40 22 62 0 0 0 4291 4231 8522 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 314776 78624 48250 51438 112869 10223 0 616180 Female 309791 80452 103915 133923 167541 21398 0 817020 Total 624567 159076 152165 185361 280410 31621 0 1433200 Inpatient Percent 0.07% 0.04% 0.06% 4.96% 4.27% 4.61% 16.17% 8.22% 10.74% 22.65% 11.95% 14.92% 24.30% 13.37% 17.77% 4.70% 1.23% 2.35% NA NA NA 8.36% 6.21% 7.14% Number 3 3 6 86 94 180 162 163 325 257 338 595 675 521 1196 15 7 22 0 0 0 1198 1126 2324 Percent 0.01% 0.01% 0.01% 1.31% 1.40% 1.36% 4.03% 1.88% 2.56% 6.00% 3.03% 3.85% 7.18% 3.73% 5.12% 1.76% 0.39% 0.83% NA NA NA 2.33% 1.65% 1.95% Male 314776 78624 48250 51438 112869 10223 0 616180 Female 309791 80452 103915 133923 167541 21398 0 817020 Total 624567 159076 152165 185361 280410 31621 0 1433200 Member Months (Outpatient/ED) Male 314776 78624 48250 51438 112869 10223 0 616180 Female 309791 80452 103915 133923 167541 21398 0 817020 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 2 0 2 93 57 150 123 113 236 170 241 411 308 256 564 0 0 0 0 0 0 696 667 1363 Number 15 7 22 290 241 531 550 615 1165 865 1211 2076 2052 1664 3716 31 16 47 0 0 0 3803 3754 7557 Percent 0.01% 0.00% 0.00% 1.42% 0.85% 1.13% 3.06% 1.30% 1.86% 3.97% 2.16% 2.66% 3.27% 1.83% 2.41% 0.00% 0.00% 0.00% NA NA NA 1.36% 0.98% 1.14% Total 624567 159076 152165 185361 280410 31621 0 1433200 Percent 0.06% 0.03% 0.04% 4.43% 3.59% 4.01% 13.68% 7.10% 9.19% 20.18% 10.85% 13.44% 21.82% 11.92% 15.90% 3.64% 0.90% 1.78% NA NA NA 7.41% 5.51% 6.33% Page 106 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 357525 151111 1527620 29266 0 2065522 Female 346051 144911 1474189 22263 0 1987414 Total 703576 296022 3001809 51529 0 4052936 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total M Total F Total Age 0-12 Number 1653 970 2623 1224 1373 2597 6511 11423 17934 56 59 115 0 0 0 9444 13825 23269 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 357525 151111 1527620 29266 0 2065522 Female 346051 144911 1474189 22263 0 1987414 Total 703576 296022 3001809 51529 0 4052936 Number 27 13 40 99 130 229 290 394 684 1 3 4 0 0 0 417 540 957 Female 346051 144911 1474189 22263 0 1987414 Total 703576 296022 3001809 51529 0 4052936 Intensive Outpatient/Partial Hospitalization Inpatient Percent 5.55% 3.36% 4.47% 9.72% 11.37% 10.53% 5.11% 9.30% 7.17% 2.30% 3.18% 2.68% NA NA NA 5.49% 8.35% 6.89% Male 357525 151111 1527620 29266 0 2065522 Percent 0.09% 0.05% 0.07% 0.79% 1.08% 0.93% 0.23% 0.32% 0.27% 0.04% 0.16% 0.09% NA NA NA 0.24% 0.33% 0.28% Number 123 46 169 120 125 245 304 503 807 0 0 0 0 0 0 547 674 1221 Percent 0.41% 0.16% 0.29% 0.95% 1.04% 0.99% 0.24% 0.41% 0.32% 0.00% 0.00% 0.00% NA NA NA 0.32% 0.41% 0.36% Member Months (Outpatient/ED) Male 357525 151111 1527620 29266 0 2065522 Female 346051 144911 1474189 22263 0 1987414 Total 703576 296022 3001809 51529 0 4052936 Outpatient/ED Number 1620 963 2583 1191 1335 2526 6350 11266 17616 55 57 112 0 0 0 9216 13621 22837 Percent 5.44% 3.34% 4.41% 9.46% 11.06% 10.24% 4.99% 9.17% 7.04% 2.26% 3.07% 2.61% NA NA NA 5.35% 8.22% 6.76% Page 107 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 108 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 25472 0 25472 Female 0 0 0 70702 0 70702 Total 0 0 0 96174 0 96174 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 0 0 0 0 0 0 0 0 0 231 620 851 0 0 0 231 620 851 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 0 25472 0 25472 Female 0 0 0 70702 0 70702 Total 0 0 0 96174 0 96174 Number 0 0 0 0 0 0 0 0 0 31 84 115 0 0 0 31 84 115 Female 0 0 0 70702 0 70702 Total 0 0 0 96174 0 96174 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA NA NA NA 10.88% 10.52% 10.62% NA NA NA 10.88% 10.52% 10.62% Male 0 0 0 25472 0 25472 Percent NA NA NA NA NA NA NA NA NA 1.46% 1.43% 1.43% NA NA NA 1.46% 1.43% 1.43% Number 0 0 0 0 0 0 0 0 0 25 68 93 0 0 0 25 68 93 Percent NA NA NA NA NA NA NA NA NA 1.18% 1.15% 1.16% NA NA NA 1.18% 1.15% 1.16% Member Months (Outpatient/ED) Male 0 0 0 25472 0 25472 Female 0 0 0 70702 0 70702 Total 0 0 0 96174 0 96174 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 198 538 736 0 0 0 198 538 736 Percent NA NA NA NA NA NA NA NA NA 9.33% 9.13% 9.18% NA NA NA 9.33% 9.13% 9.18% Page 109 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 110 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 873 0 0 873 Female 0 0 1397 2 0 1399 Total 0 0 2270 2 0 2272 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 0 0 0 0 0 0 77 128 205 0 0 0 0 0 0 77 128 205 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 873 0 0 873 Female 0 0 1397 2 0 1399 Total 0 0 2270 2 0 2272 Number 0 0 0 0 0 0 5 8 13 0 0 0 0 0 0 5 8 13 Female 0 0 1397 2 0 1399 Total 0 0 2270 2 0 2272 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 105.84% 109.95% 108.37% NA 0.00% 0.00% NA NA NA 105.84% 109.79% 108.27% Male 0 0 873 0 0 873 Percent NA NA NA NA NA NA 6.87% 6.87% 6.87% NA 0.00% 0.00% NA NA NA 6.87% 6.86% 6.87% Number 0 0 0 0 0 0 10 13 23 0 0 0 0 0 0 10 13 23 Percent NA NA NA NA NA NA 13.75% 11.17% 12.16% NA 0.00% 0.00% NA NA NA 13.75% 11.15% 12.15% Member Months (Outpatient/ED) Male 0 0 873 0 0 873 Female 0 0 1397 2 0 1399 Total 0 0 2270 2 0 2272 Outpatient/ED Number 0 0 0 0 0 0 72 127 199 0 0 0 0 0 0 72 127 199 Percent NA NA NA NA NA NA 98.97% 109.09% 105.20% NA 0.00% 0.00% NA NA NA 98.97% 108.93% 105.11% Page 111 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 314776 78624 212557 10223 0 616180 Female 309791 80452 405379 21398 0 817020 Total 624567 159076 617936 31621 0 1433200 Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 2804 1866 4670 1282 1390 2672 4254 9135 13389 128 213 341 0 0 0 8468 12604 21072 HEDIS 2009 (Reporting Year 2008) Male 314776 78624 212557 10223 0 616180 Female 309791 80452 405379 21398 0 817020 Total 624567 159076 617936 31621 0 1433200 Percent 10.69% 7.23% 8.97% 19.57% 20.73% 20.16% 24.02% 27.04% 26.00% 15.02% 11.95% 12.94% NA NA NA 16.49% 18.51% 17.64% Number 43 33 76 70 139 209 428 573 1001 12 19 31 0 0 0 553 764 1317 Male 314776 78624 212557 10223 0 616180 Female 309791 80452 405379 21398 0 817020 Total 624567 159076 617936 31621 0 1433200 Intensive Outpatient/Partial Hospitalization Inpatient Any Services 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent 0.16% 0.13% 0.15% 1.07% 2.07% 1.58% 2.42% 1.70% 1.94% 1.41% 1.07% 1.18% NA NA NA 1.08% 1.12% 1.10% Number 437 244 681 204 249 453 621 1343 1964 12 16 28 0 0 0 1274 1852 3126 Percent 1.67% 0.95% 1.31% 3.11% 3.71% 3.42% 3.51% 3.98% 3.81% 1.41% 0.90% 1.06% NA NA NA 2.48% 2.72% 2.62% Member Months (Outpatient/ED) Male 314776 78624 212557 10223 0 616180 Female 309791 80452 405379 21398 0 817020 Total 624567 159076 617936 31621 0 1433200 Outpatient/ED Number 2709 1829 4538 1238 1329 2567 3982 8795 12777 114 194 308 0 0 0 8043 12147 20190 Percent 10.33% 7.08% 8.72% 18.89% 19.82% 19.36% 22.48% 26.03% 24.81% 13.38% 10.88% 11.69% NA NA NA 15.66% 17.84% 16.90% Page 112 Use of Services Medica Health Plans Outpatient Drug Utilization Commercial Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Member Months 535076 464522 1018818 1122481 860510 45934 4714 881 0 4052936 Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 9:56 AM $6,994,176.00 $12,951,504.00 $31,575,267.00 $59,870,504.00 $83,560,651.00 $6,856,159.00 $900,590.00 $191,587.00 $0.00 $202,900,438.00 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month $13.07 $27.88 $30.99 $53.34 $97.11 $149.26 $191.05 $217.47 $50.06 Total Number of Prescriptions 129435 147632 502552 880963 1260942 100967 14589 3038 0 3040118 Avg. Num. Of Prescriptions / Per Member Per Year 2.90 3.81 5.92 9.42 17.58 26.38 37.14 41.38 9.00 Page 113 Use of Services Medica Health Plans Outpatient Drug Utilization Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Age Member Months 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total NR Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 114 Use of Services Medica Health Plans Outpatient Drug Utilization MSHO Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 34369 35214 34364 0 103947 Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 9:56 AM $0.00 $0.00 $0.00 $0.00 $230.00 $13,465,427.00 $13,936,239.00 $11,774,441.00 $0.00 $39,176,337.00 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA NA $391.79 $395.76 $342.64 $376.89 Total Number of Prescriptions 0 0 0 0 5 229172 267912 285945 0 783034 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA NA 80.02 91.30 99.85 90.40 Page 115 Use of Services Medica Health Plans Outpatient Drug Utilization MnDHO Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 9:56 AM Member Months NR Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 116 Use of Services Medica Health Plans Outpatient Drug Utilization SNBC Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Jan 10, 2011 9:56 AM Member Months 0 0 371 860 1039 2 0 0 0 2272 Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total $0.00 $0.00 $199,354.00 $410,559.00 $591,500.00 $480.00 $0.00 $0.00 $0.00 $1,201,893.00 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month NA NA $537.34 $477.39 $569.30 $240.00 NA NA $529.00 Total Number of Prescriptions 0 0 1719 4963 8049 11 0 0 0 14742 Avg. Num. Of Prescriptions / Per Member Per Year NA NA 55.60 69.25 92.96 66.00 NA NA 77.86 Page 117 Use of Services Medica Health Plans Outpatient Drug Utilization Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months 0-9 522103 10-17 261540 18-34 337526 35-49 194003 50-64 86407 65-74 15260 75-84 8481 85+ 7880 Unknown 0 Total Age 1433200 Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total $8,139,401.00 $7,980,182.00 $21,070,945.00 $24,421,850.00 $12,886,580.00 $660,841.00 $265,740.00 $254,637.00 $0.00 $75,680,176.00 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month $15.59 $30.51 $62.43 $125.88 $149.14 $43.31 $31.33 $32.31 $52.81 Total Number of Prescriptions 190569 114934 387568 402774 257376 23006 13180 15488 0 1404895 Avg. Num. Of Prescriptions / Per Member Per Year 4.38 5.27 13.78 24.91 35.74 18.09 18.65 23.59 11.76 Page 118 Health Plan Descriptive Information Medica Health Plans Data Last Refreshed: Jan 10, 2011 9:56 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 2146 2413 156 4922 1819 2129 121 4337 84.76% 88.23% 77.56% 88.11% Page 119 Health Plan Descriptive Information Medica Health Plans Data Last Refreshed: Jan 10, 2011 9:56 AM Board Certification MnDHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1578 1377 93 3164 1344 1226 73 2770 85.17% 89.03% 78.49% 87.55% Page 120 Health Plan Descriptive Information Medica Health Plans Data Last Refreshed: Jan 10, 2011 9:56 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 2267 2424 160 4955 1928 2137 124 4369 85.05% 88.16% 77.50% 88.17% Page 121 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 25842 107432 137864 146513 90985 58383 Member Months Female 24754 106406 132778 138290 88734 57459 Total 50596 213838 270642 284803 179719 115842 567019 27.45% 140472 165360 160062 174072 187418 548421 27.59% 132529 155905 148648 165984 182062 1115440 27.52% 827384 40.06% 209466 185400 148077 98910 785128 39.51% 203479 181871 148661 97591 1612512 39.79% 641853 31.07% 20924 5307 1926 709 304 96 631602 31.78% 16036 3667 1442 637 401 80 1273455 31.42% 29266 1.42% 0 22263 1.12% 0 51529 1.27% 2065522 1987414 HEDIS 2009 (Reporting Year 2008) 273001 321265 308710 340056 369480 412945 367271 296738 196501 36960 8974 3368 1346 705 176 0 4052936 Page 122 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 123 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 5516 6684 5530 4315 3128 2162 0 0.00% 9955 12214 12778 12591 13868 15206 0 0.00% 27335 100.00% 0 76612 100.00% 0 103947 100.00% 27335 76612 HEDIS 2009 (Reporting Year 2008) 0 0 0 0 0 0 0 0 0 15471 18898 18308 16906 16996 17368 0 103947 Page 124 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 125 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 10 Member Months Female 0 0 0 0 0 1 Total 0 0 0 0 0 11 10 1.15% 49 78 27 45 96 1 0.07% 41 64 101 95 162 11 0.48% 295 33.79% 188 186 115 79 463 33.10% 274 254 205 200 758 33.36% 568 65.06% 0 0 0 0 0 0 933 66.69% 2 0 0 0 0 0 1501 66.07% 0 0.00% 0 2 0.14% 0 2 0.09% 873 1399 HEDIS 2009 (Reporting Year 2008) 90 142 128 140 258 462 440 320 279 2 0 0 0 0 0 0 2272 Page 126 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 42148 118038 104537 81790 46887 21666 Member Months Female 41239 111307 104834 84427 48436 28772 Total 83387 229345 209371 166217 95323 50438 415066 67.36% 26584 27457 23981 25254 24648 419015 51.29% 75143 76808 57115 48831 37658 834081 58.20% 127924 20.76% 25203 18874 12073 6817 295555 36.17% 32409 22424 15544 10675 423479 29.55% 62967 10.22% 3905 2139 1573 1143 956 507 81052 9.92% 6054 3162 2567 3198 3130 3287 144019 10.05% 10223 1.66% 0 21398 2.62% 0 31621 2.21% 616180 817020 HEDIS 2009 (Reporting Year 2008) 101727 104265 81096 74085 62306 57612 41298 27617 17492 9959 5301 4140 4341 4086 3794 0 1433200 Page 127 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:56 AM Commercial Product/Product Line Years in Business Members* 34.00 34.00 24.00 11.00 34.00 119987 33968 50583 8761 213299 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: 34.00 34.00 0 250361 2448 0 252809 POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: 34.00 2.00 0.00 34.00 0 41961 431 42392 508500 * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 128 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:56 AM Medicare Advantage Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 129 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:56 AM MSHO Product/Product Line Years in Business Members* 34.00 34.00 24.00 11.00 34.00 119987 33968 50583 8761 213299 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: 34.00 34.00 0 250361 2448 0 252809 POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: 34.00 2.00 0.00 34.00 0 41961 431 42392 508500 * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 130 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:56 AM MnDHO Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 131 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:56 AM SNBC Product/Product Line Years in Business Members* 34.00 34.00 24.00 11.00 34.00 119987 33968 50583 8761 213299 34.00 250361 2448 34.00 252809 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial 34.00 41961 Medicare (cost or risk) 2.00 Other 0.00 431 Total POS: 34.00 42392 Total: 508500 * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 132 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:56 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Product/Product Line Years in Business Members* 34.00 34.00 24.00 11.00 34.00 119987 33968 50583 8761 213299 34.00 0 250361 34.00 0 250361 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC 0 Commercial 34.00 41961 Medicare (cost or risk) 2.00 2448 Other 0.00 431 Total POS: 34.00 44840 Total: 508500 * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 133
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