Itasca Medical Care General Info Disclaimers Data Last Refreshed: 1/10/2011 2 Effectiveness of Care Measures Code HEDIS 2009 (Reporting Year 2008) Page Page Prevention and Screening 0 Code Access / Availability of Care Measures Page 25 AAP Adult's Access to Preventive/Ambulatory Health Services 57 Children's and Adolescents' Access to Primary Care Practitioners 63 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 Prenatal and Postpartum Care 71 CIS Childhood Immunization Status 3 26 CAP BCS Breast Cancer Screening 5 27 CCS Cervical Cancer Screening 6 28 PPC COL Colorectal Cancer Screening 7 CHL Chlamydia Screening in Women 8 GSO Glaucoma Screening in Older Adults 10 29 W15 Well Child Visits in the First 15 Months of Life 73 LSC Lead Screening in Children 11 30 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 75 31 AWC Adolescent Well-Care Visits 76 Respiratory Conditions IET Use of Services Measures 0 Code Page URI Appropriate Treatment for Children with Upper Respiratory Infection 12 32 FSP Frequency of Selected Procedures 77 PCE Pharmacotherapy Management of COPD Exacerbation 13 33 AMB Ambulatory Care 83 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 17 34 Inpatient Utilization - General Hospital/Acute Care 89 ASM Use of Appropriate Medications for People with Asthma 18 35 NON Inpatient Utilization - Nonacute Care 95 Identification of Alcohol and Other Drug Services 101 36 IAD Cardiovascular CMC Cholesterol Management for Patients with Cardiovascular Conditions 20 CBP Controlling High Blood Pressure 26 PBH Persistence of Beta Blocker Treatment After Hearth Attack 27 Diabetes CDC Comprehensive Diabetes Care Osteoporosis Management in Women Who had a Fracture 37 MPT 38 ORX 0 Code 28 Musculoskeletal OMW IPU Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Outpatient Drug Utilization Health Plan Descriptive Information Measures 107 113 Page 39 BCR Board Certification 119 40 ENP Enrollment by Product Line (Age & Sex) 122 34 Behavioral Health 0 Code AMM Antidepressant Medication Management 35 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 41 FUH Follow-up After Hospitalization for Mental Illness 43 Medication Management MPM Annual Monitoring for Patients on Persistent Medications 47 DDE Potentially Harmful Drug-Disease Interactions in the Elderly 53 DAE Use of High Risk Medications in the Elderly 55 41 YIB Health Plan Stability Measures Years in Business / Total Membership Page 128 DISCLAIMERS -1 0. Disclaimer Query located below 1. In January 2011, it was discovered that the Good HbA1c Control (<7.0%) was not displayed in comprehensive diabetes care measure and Adequate HbA1c Control (<8.0%) data was displayed under Good HbA1c Control. This issue was corrected on January 10,2011. HEDIS 2009 (Reporting Year 2008) Page 2 Effectiveness of Care Itasca Medical Care Childhood Immunization Status Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Data Elements General Measure Data DTaP IPV MMR HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 3 Effectiveness of Care Itasca Medical Care Childhood Immunization Status Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 54 51.43% 61 58.10% 93 88.57% 82 78.10% 61 58.10% 89 84.76% 55 52.38% 48 45.71% 46 43.81% 54 51.92% 61 58.65% 93 89.42% 82 78.85% 61 58.65% 89 85.58% 55 52.88% 48 46.15% 46 44.23% 54 37 87.50% 80.66% 94.34% 61 38 95.19% 90.60% 99.78% 93 4 93.27% 87.97% 98.57% 82 19 97.12% 93.42% 100.00% 61 40 97.12% 93.42% 100.00% 89 6 91.35% 85.46% 97.23% 55 37 88.46% 81.84% 95.08% 48 37 81.73% 73.82% 89.64% 46 38 80.77% 72.71% 88.82% 104 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2009 (Reporting Year 2008) MMR 411 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2008 H 105 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 104 Page 4 Effectiveness of Care Itasca Medical Care Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial NR NR NR Medicare Advantage NR NR NR MSHO 2008 A 18 11 NA NA NA MnDHO NR NR NR SNBC MHCP-MC NR NR NR 2008 A 230 153 66.52% 60.21% 72.84% Page 5 Effectiveness of Care Itasca Medical Care Cervical Cancer Screening Data Elements Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial MHCP-MC Measurement Year Data Collection Methodology Eligible Member Population 2008 H 760 Numerator Events by Admin Data on Eligible Population (before exclusions) 476 Current Year's Admin Rate NR Records Excluded because of Valid Data Errors 62.63% 411 0.00% 411 264 64.23% 0 Number of administrative data records excluded 0 Number of medical record data records excluded 24 Number of employee/dependent medical records excluded 0 Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR 0 387 264 57 82.95% 79.07% 86.82% Page 6 Effectiveness of Care Itasca Medical Care Colorectal Cancer Screening Data Last Refreshed: Jan 10, 2011 9:54 AM Data Elements Commercial Medicare Advantage Measurement Year Data collection methodology (administrative or hybrid) Eligible population MSHO MnDHO SNBC 2008 A 169 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS NR NR NR NR NR Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded NR NR NR NR NR NR NR NR NR NR NR Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) 67 NR NR NR NR NR NR 39.64% 31.97% 47.32% Page 7 Effectiveness of Care Itasca Medical Care Chlamydia Screening in Women Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Data Elements General Measure Ages 16-20 Ages 21-24 Data Total Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR Page 8 Effectiveness of Care Itasca Medical Care Chlamydia Screening in Women Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Ages 16-20 Ages 21-24 Data Measurement Year 2008 Data Collection Methodology A Eligible Member Population 104 78 Numerator Events by Admin Data 16 12 Reported Rate 15.38% 15.38% Lower 95% Confidence Interval 7.97% 6.74% Upper 95% Confidence Interval 22.80% 24.03% HEDIS 2009 (Reporting Year 2008) Total 182 28 15.38% 9.87% 20.90% Page 9 Effectiveness of Care Itasca Medical Care Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage NR NR NR MSHO 2008 A 309 250 80.91% 76.36% 85.45% Page 10 Effectiveness of Care Itasca Medical Care Data Last Refreshed: Jan 10, 2011 9:54 AM Lead Screening in Children Data Elements Commercial Measurement Year Data Collection Methodology Eligible Member Population 2008 H 105 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS MHCP-MC 77 NR 73.33% NR 411 0.00% 105 77 73.33% Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List 0 105 77 11 Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate NR 83.81% Lower 95% Confidence Interval NR 76.29% Upper 95% Confidence Interval NR 91.33% HEDIS 2009 (Reporting Year 2008) Page 11 Effectiveness of Care Itasca Medical Care Appropriate Treatment for Children with Upper Respiratory Infection Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Commercial MHCP-MC NR NR NR 2008 A 281 36 87.19% 83.10% 91.27% Data Last Refreshed: Jan 10, 2011 9:54 AM Page 12 Effectiveness of Care Itasca Medical Care Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 13 Effectiveness of Care Itasca Medical Care Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Systemic corticosteroid Bronchodilator 8 NA NA NA 12 NA NA NA 2008 A 13 Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 14 Effectiveness of Care Itasca Medical Care Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 15 Effectiveness of Care Itasca Medical Care Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 16 Effectiveness of Care Itasca Medical Care Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Medicare Advantage NR NR NR Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO MnDHO SNBC 2008 A 9 0 NA NA NA NR NR NR NR NR NR Page 17 Effectiveness of Care Itasca Medical Care Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 5-9 NR NR NR Ages 10-17 NR NR NR Ages 18-56 Total NR NR NR NR NR NR NR NR Page 18 Effectiveness of Care Itasca Medical Care Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 14 13 NA NA NA 11 9 NA NA NA 36 31 86.11% 73.43% 98.80% 61 53 86.89% 77.59% 96.18% 2008 A Page 19 Effectiveness of Care Itasca Medical Care Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 20 Effectiveness of Care Itasca Medical Care Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care Itasca Medical Care Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR 2 0 NA NA NA NA NA NA 2008 A 15 Page 22 Effectiveness of Care Itasca Medical Care Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 23 Effectiveness of Care Itasca Medical Care Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 24 Effectiveness of Care Itasca Medical Care Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Measure Data 2007 H 19 LDL-C screening LDL-C Level of <100 mg/dL 0 0 0.00% 0.00% 0 0 0.00% 0.00% 0 13 0 10 NA NA Lower 95% Confidence Interval NA NA Upper 95% Confidence Interval NA NA Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 19 0.00% 19 Records Excluded because of Valid Data Errors 0 Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate 0 0 19 HEDIS 2009 (Reporting Year 2008) Page 25 Effectiveness of Care Itasca Medical Care Controlling High Blood Pressure Data Last Refreshed: Jan 10, 2011 9:54 AM Data Elements Commercial Medicare Advantage MSHO MnDHO SNBC MHCP-MC Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2008 H 78 2008 H 195 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 0 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR 0.00% 411 0.00% 63 0 0.00% NR NR NR NR 0.00% 411 0.00% 175 0 0.00% Records Excluded because of Valid Data Errors 0 1 Number of records excluded because of false positive diagnoses 0 0 Number of administrative data records excluded 1 1 Number of medical record data records excluded 1 2 Number of employee/dependent medical records excluded 0 0 Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 0 61 0 34 55.74% 42.45% 69.02% 0 171 0 100 58.48% 50.80% 66.16% HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR Page 26 Effectiveness of Care Itasca Medical Care Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Commercial Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR MSHO MnDHO SNBC MHCP-MC 2008 A 2 2008 A 2 2 2 NA NA NA NR NR NR NR NR NR NA NA NA Page 27 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 28 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 29 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 47 2008 H 47 2008 H 0 2008 H 47 2008 H 47 2008 H 47 2008 H 47 2008 H 47 2008 H 47 2008 H 47 16 34.04% 411 0% 47 16 34.04% 47 100.00% 411 0% 47 11 23.40% 0 NR 411 0% 47 0 0.00% 0 0.00% 411 0% 47 0 0.00% 34 72.34% 411 0% 47 34 72.34% 13 27.66% 411 0% 47 13 27.66% 0 0.00% 411 0% 47 0 0.00% 40 85.11% 411 0% 47 40 85.11% 0 0.00% 411 0% 47 0 0.00% 0 0.00% 411 0% 47 0 0.00% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 0 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 0 47 16 23 82.98% 71.17% 94.79% 0 47 11 0 23.40% 10.24% 36.57% 0 0 47 0 34 72.34% 58.49% 86.19% 0 47 34 2 76.60% 63.43% 89.76% 0 47 13 22 74.47% 60.94% 88.00% 0 47 0 27 57.45% 42.25% 72.65% 0 47 40 5 95.74% 88.91% 100.00% 0 47 0 29 61.70% 46.74% 76.66% 0 47 0 19 40.43% 25.33% 55.52% Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR Page 30 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 31 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 32 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 162 2008 H 162 2008 H 88 2008 H 162 2008 H 162 2008 H 162 2008 H 162 2008 H 162 2008 H 162 2008 H 162 40 24.69% 411 0% 161 40 24.84% 160 98.77% 411 0% 161 52 32.30% 0 0.00% 411 0% 161 0 0.00% 0 0.00% 411 0% 161 0 0.00% 85 52.47% 411 0% 161 85 52.80% 32 19.75% 411 0% 161 32 19.88% 0 0.00% 411 0% 161 0 0.00% 103 63.58% 411 0% 161 103 63.98% 0 0.00% 411 0% 161 0 0.00% 0 0.00% 411 0% 161 0 0.00% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 1 1 1 1 1 1 1 1 1 1 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 2 2 1 2 2 2 2 2 2 2 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 0 158 39 88 80.38% 73.87% 86.89% 0 158 50 0 31.65% 24.08% 39.21% 0 83 0 34 40.96% 29.78% 52.15% 0 158 0 96 60.76% 52.83% 68.69% 0 158 85 6 57.59% 49.57% 65.62% 0 158 32 83 72.78% 65.53% 80.04% 0 158 0 68 43.04% 35.00% 51.07% 0 158 103 29 83.54% 77.45% 89.64% 0 158 0 112 70.89% 63.49% 78.29% 0 158 0 68 43.04% 35.00% 51.07% Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 33 Effectiveness of Care Itasca Medical Care Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Medicare Advantage NR NR NR Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO 2008 A 14 1 NA NA NA Page 34 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 35 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 36 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 5 3 NA NA NA 2 NA NA NA Page 37 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 38 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 39 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 45 19 42.22% 26.68% 57.76% 12 26.67% 12.63% 40.70% Page 40 Effectiveness of Care Itasca Medical Care Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation Phase Continuation and Maintenance Phase NR NR NR NR NR NR Page 41 Effectiveness of Care Itasca Medical Care Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation Phase Continuation and Maintenance Phase 27 17 NA NA NA 10 7 NA NA NA 2008 A Page 42 Effectiveness of Care Itasca Medical Care Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 43 Effectiveness of Care Itasca Medical Care Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days 0 NA NA NA 0 NA NA NA 2008 A 0 Page 44 Effectiveness of Care Itasca Medical Care Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care Itasca Medical Care Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 46 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 47 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 102 31 30.39% 20.98% 39.81% 12 5 NA NA NA 112 32 28.57% 19.76% 37.38% 5 1 NA NA NA 231 69 29.87% 23.75% 35.99% 2008 A Page 49 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 50 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 174 56 32.18% 24.95% 39.41% 12 5 NA NA NA 194 54 27.84% 21.27% 34.40% 33 6 18.18% 3.51% 32.86% 413 121 29.30% 24.79% 33.81% 2008 A Page 52 Effectiveness of Care Itasca Medical Care Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 53 Effectiveness of Care Itasca Medical Care Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2008 A 21 6 NA NA NA 93 21 22.58% 13.55% 31.62% 3 1 NA NA NA 117 28 23.93% 15.77% 32.09% Page 54 Effectiveness of Care Itasca Medical Care Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Data Elements General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 55 Effectiveness of Care Itasca Medical Care Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 2008 A 390 At least 1 Prescription At least 2 Prescriptions 85 21.79% 17.57% 26.02% 16 4.10% 2.01% 6.20% Page 56 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 57 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 58 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 0 0 382 0 0 374 NA NA NA NA NA NA 97.91% 96.34% 99.47% 2008 A Page 59 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 60 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 61 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 871 433 510 789 383 475 90.59% 88.59% 92.58% 88.45% 85.33% 91.58% 93.14% 90.84% 95.43% 2008 A Page 62 Access/Availability of Care Itasca Medical Care Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Data Elements General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 63 Access/Availability of Care Itasca Medical Care Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 180 176 476 431 282 266 379 346 97.78% 95.35% 100.00% 90.55% 87.81% 93.28% 94.33% 91.45% 97.20% 91.29% 88.32% 94.26% 2008 A Page 64 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 65 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 0 12 12 0 0 6 1 6 1 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Page 67 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 69 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 9 136 145 5 1 58 20 63 21 NA NA NA NA NA NA 42.65% 33.97% 51.33% 14.71% 8.39% 21.03% 43.45% 35.04% 51.86% 14.48% 8.41% 20.56% Page 70 Access/Availability of Care Itasca Medical Care Prenatal and Postpartum Care Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Timeliness of Prenatal Care Postpartum Care Current year's administrative rate (before exclusions) NR NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR NR NR NR NR NR NR NR Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 71 Access/Availability of Care Itasca Medical Care Prenatal and Postpartum Care Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Timeliness of Prenatal Care Postpartum Care 2008 H 198 2008 H 198 60 99 30.30% 411 0% 198 56 50.00% 411 0% 198 98 28.28% 49.49% 6 6 0 0 192 53 109 0 0 192 98 29 84.38% 78.98% 89.77% 66.15% 59.19% 73.10% Page 72 Use of Services Itasca Medical Care Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 73 Use of Services Itasca Medical Care Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 2 2 3 3 5 13 69 2.06% 0.00% 5.41% 2.06% 0.00% 5.41% 3.09% 0.00% 7.05% 3.09% 0.00% 7.05% 5.15% 0.24% 10.07% 13.40% 6.11% 20.70% 71.13% 61.60% 80.67% 2007 A 97 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 74 Use of Services Itasca Medical Care Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Commercial Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 10, 2011 9:54 AM MHCP-MC 2007 A 319 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS NR NR NR NR Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) 219 NR NR NR 68.65% 63.40% 73.90% Page 75 Use of Services Itasca Medical Care Adolescent Well-Care Visits Data Elements Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Measurement Year Data Collection Methodology Eligible Member Population MHCP-MC 2007 A 579 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) 187 NR NR NR 32.30% 28.40% 36.19% Page 76 Use of Services Itasca Medical Care Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Member Months Total Age 0-4 0-9 5-19 10-19 Total Number of Procedures Procedures / 1,000 Member Months Procedure Myringotomy Age 0-4 5-19 NR NR Tonsillectomy 0-9 10-19 NR NR Member Months Age Male Female 15-44 20-44 30-64 45-64 65+ Female Male Procedure Age Dilation & Curettage 15-44 45-64 Hysterectomy, 15-44 Abdominal 45-64 Number of Procedures Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months NR NR 65+ NR NR NR Hysterectomy, Vaginal 15-44 45-64 65+ NR NR NR Cholecystectomy, Open 30-64 15-44 45-64 65+ NR 30-64 15-44 45-64 65+ 20-44 Back Surgery 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 45-64 CABG 65+ NR Prostatectomy 45-64 65+ NR NR Mastectomy 15-44 45-64 65+ NR NR NR Lumpectomy 15-44 45-64 65+ NR NR NR Cholecystectomy, Closed HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 77 Use of Services Itasca Medical Care Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Member Months Age Male Female < 65 65-74 75-84 85+ Male Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months Procedure Age CABG <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Angioplasty (PTCA) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cardiac Catheterization <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Carotid Endarterectomy <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Reduction of Fracture of Femur <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Hip Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Knee Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Partial Excision of Large Inestine <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Open <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Back Surgery <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Hysterectomy Abdominal <65 65-74 75-84 85+ NR NR NR NR Hysterectomy, Vaginal <65 65-74 75-84 85+ NR NR NR NR Mastectomy <65 65-74 75-84 85+ NR NR NR NR Lumpectomy <65 65-74 75-84 85+ NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 78 Use of Services Itasca Medical Care Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Member Months Age Male 0 677 504 224 < 65 65-74 75-84 85+ Female 0 992 1518 1677 Male Procedure Age CABG <65 65-74 75-84 85+ Angioplasty (PTCA) <65 65-74 75-84 85+ Cardiac Catheterization <65 65-74 75-84 85+ Carotid Endarterectomy <65 65-74 75-84 85+ Reduction of Fracture of Femur <65 65-74 75-84 85+ Total Hip Replacement <65 65-74 75-84 85+ Total Knee Replacement <65 65-74 75-84 85+ Partial Excision of Large Inestine <65 65-74 75-84 85+ Cholecystectomy, Open <65 65-74 75-84 85+ Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ Back Surgery <65 65-74 75-84 85+ Hysterectomy Abdominal <65 65-74 75-84 85+ Hysterectomy, Vaginal <65 65-74 75-84 85+ Mastectomy <65 65-74 75-84 85+ Lumpectomy <65 65-74 75-84 85+ HEDIS 2009 (Reporting Year 2008) Number of Procedures 0 0 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Female Procedures / 1,000 Member Months NA 0.00 0.00 0.00 NA 0.00 0.00 0.00 NA 0.00 3.97 0.00 NA 0.00 0.00 0.00 NA 0.00 0.00 0.00 NA 1.48 0.00 0.00 NA 0.00 0.00 0.00 NA 0.00 0.00 0.00 NA 0.00 0.00 0.00 NA 0.00 0.00 0.00 NA 0.00 0.00 0.00 Number of Procedures 0 0 1 0 0 0 4 0 0 0 1 0 0 0 0 0 0 0 0 5 0 2 1 0 0 1 1 0 0 1 1 2 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 Procedures / 1,000 Member Months NA 0.00 0.66 0.00 NA 0.00 2.64 0.00 NA 0.00 0.66 0.00 NA 0.00 0.00 0.00 NA 0.00 0.00 2.98 NA 2.02 0.66 0.00 NA 1.01 0.66 0.00 NA 1.01 0.66 1.19 NA 0.00 0.00 0.00 NA 0.00 0.00 0.00 NA 1.01 0.00 0.00 NA 0.00 0.00 0.00 NA 0.00 0.00 0.00 NA 0.00 0.66 0.00 NA 0.00 0.00 0.00 Page 79 Use of Services Itasca Medical Care Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Member Months Male Female Age < 65 65-74 75-84 85+ Male Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months Procedure Age CABG <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Angioplasty (PTCA) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cardiac Catheterization <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Carotid Endarterectomy <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Reduction of Fracture of Femur <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Hip Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Knee Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Partial Excision of Large Inestine <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Open <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Back Surgery <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Hysterectomy Abdominal <65 65-74 75-84 85+ NR NR NR NR Hysterectomy, Vaginal <65 65-74 75-84 85+ NR NR NR NR Mastectomy <65 65-74 75-84 85+ NR NR NR NR Lumpectomy <65 65-74 75-84 85+ NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 80 Use of Services Itasca Medical Care Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Member Months Male Female Age < 65 65-74 75-84 85+ Male Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months Procedure Age CABG <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Angioplasty (PTCA) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cardiac Catheterization <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Carotid Endarterectomy <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Reduction of Fracture of Femur <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Hip Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Knee Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Partial Excision of Large Inestine <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Open <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Back Surgery <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Hysterectomy Abdominal <65 65-74 75-84 85+ NR NR NR NR Hysterectomy, Vaginal <65 65-74 75-84 85+ NR NR NR NR Mastectomy <65 65-74 75-84 85+ NR NR NR NR Lumpectomy <65 65-74 75-84 85+ NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 81 Use of Services Itasca Medical Care Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC Member Months Total Age 11343 0-4 19833 0-9 21831 5-19 13341 10-19 Total Number of Procedures Procedure Myringotomy Age Tonsillectomy 0-9 10-19 Procedures / 1,000 Member Months 61 23 20 12 0-4 5-19 5.38 1.05 1.01 0.90 Member Months Age Male 15-44 20-44 30-64 45-64 6943 7557 3504 Female 16715 13452 4047 Male Procedure Age Dilation & Curettage 15-44 45-64 Hysterectomy, 15-44 Abdominal 45-64 Number of Procedures Hysterectomy, Vaginal 15-44 45-64 Cholecystectomy, Open 30-64 15-44 45-64 0 Cholecystectomy, Closed 30-64 15-44 45-64 20-44 45-64 6 Back Surgery Mastectomy 15-44 45-64 Lumpectomy 15-44 45-64 HEDIS 2009 (Reporting Year 2008) 1 1 Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months 2 1 7 1 13 3 0.12 0.25 0 0 0.00 0.00 14 4 3 1 0 2 5 4 0.84 0.99 0.42 0.25 0.78 0.74 0.00 0.79 0.14 0.29 0.22 0.25 0.00 0.49 0.30 0.99 Page 82 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 83 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 84 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 1669 2022 1901 0 5592 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 0 1833 2669 1891 0 6393 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NA NA NA NA NA 1098.26 1319.98 994.74 1143.24 Emergency Room Visits Visits 0 0 0 0 0 70 104 86 0 260 Visits/ 1,000 Member Months NA NA NA NA NA 41.94 51.43 45.24 46.49 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 82 66 43 0 191 Procedures/ 1,000 Member Months NA NA NA NA NA 49.13 32.64 22.62 34.16 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 1 9 4 0 14 Stays/ 1,000 Member Months NA NA NA NA NA 0.60 4.45 2.10 2.50 Page 85 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 86 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 87 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 2823 17010 13341 20395 7551 2397 2573 2561 0 68651 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 3298 8268 5688 14066 5290 2444 2988 2322 0 44364 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months 1168.26 486.07 426.35 689.68 700.57 1019.61 1161.29 906.68 646.23 Emergency Room Visits Visits 397 1080 653 2094 314 119 130 133 0 4920 Visits/ 1,000 Member Months 140.63 63.49 48.95 102.67 41.58 49.65 50.52 51.93 71.67 Ambulatory Surgery/Procedures Procedures 22 126 102 357 244 109 84 70 0 1114 Procedures/ 1,000 Member Months 7.79 7.41 7.65 17.50 32.31 45.47 32.65 27.33 16.23 Observation Room Stays Resulting in Discharge Stays 9 5 25 92 7 2 9 6 0 155 Stays/ 1,000 Member Months 3.19 0.29 1.87 4.51 0.93 0.83 3.50 2.34 2.26 Page 88 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 9:54 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 89 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 90 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 9:54 AM Member Months 0 0 0 0 0 1669 2022 1901 0 5592 Discharges 0 0 0 0 0 61 83 79 0 223 0 0 0 0 0 43 65 64 0 172 Discharges / 1,000 Member Months NA NA NA NA NA 36.55 41.05 41.56 39.88 NA NA NA NA NA 25.76 32.15 33.67 30.76 0 0 0 0 0 18 18 15 0 51 NA NA NA NA NA 10.78 8.90 7.89 0 0 0 0 0 NA NA NA HEDIS 2009 (Reporting Year 2008) 9.12 NA Days 0 0 0 0 0 260 308 282 0 850 0 0 0 0 0 171 223 218 0 612 0 0 0 0 0 89 85 64 0 238 0 0 0 0 0 Days / 1,000 Member Months NA NA NA NA NA 155.78 152.32 148.34 152.00 NA NA NA NA NA 102.46 110.29 114.68 109.44 NA NA NA NA NA 53.33 42.04 33.67 42.56 NA NA NA NA Average Length of Stay NA NA NA NA NA 4.26 3.71 3.57 NA 3.81 NA NA NA NA NA 3.98 3.43 3.41 NA 3.56 NA NA NA NA NA 4.94 4.72 4.27 NA 4.67 NA NA NA NA NA Page 91 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 9:54 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 9:54 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 93 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 2823 1-9 17010 10-19 13341 20-44 20395 45-64 7551 65-74 2397 75-84 2573 85+ 2561 Unknown 0 Total 68651 Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months 28 23 57 350 74 76 96 105 0 809 9.92 1.35 4.27 17.16 9.80 31.71 37.31 41.00 23 13 7 66 39 50 73 83 0 354 8.15 0.76 0.52 3.24 5.16 20.86 28.37 32.41 5 10 14 66 35 26 23 20 0 199 1.77 0.59 1.05 3.24 4.64 10.85 8.94 7.81 36 218 0 2 256 2.70 10.69 0.00 HEDIS 2009 (Reporting Year 2008) 11.78 5.16 2.90 6.20 Days Days / 1,000 Member Months 75 35 144 860 201 374 368 384 0 2441 26.57 2.06 10.79 42.17 26.62 156.03 143.02 149.94 54 19 21 150 93 198 251 276 0 1062 19.13 1.12 1.57 7.35 12.32 82.60 97.55 107.77 21 16 29 187 108 176 117 105 0 759 7.44 0.94 2.17 9.17 14.30 73.43 45.47 41.00 94 523 0 3 620 35.56 15.47 11.06 7.05 25.64 0.00 15.02 Average Length of Stay 2.68 1.52 2.53 2.46 2.72 4.92 3.83 3.66 NA 3.02 2.35 1.46 3.00 2.27 2.38 3.96 3.44 3.33 NA 3.00 4.20 1.60 2.07 2.83 3.09 6.77 5.09 5.25 NA 3.81 2.61 2.40 NA 1.50 2.42 Page 94 Use of Services Itasca Medical Care Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 95 Use of Services Itasca Medical Care Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 96 Use of Services Itasca Medical Care Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 1669 2022 1901 0 5592 Discharges 0 0 0 0 0 99 294 498 0 891 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NA NA NA NA NA 59.32 145.40 261.97 159.33 Days 0 0 0 0 0 854 3148 3380 0 7382 Days / 1,000 Member Months NA NA NA NA NA 511.68 1556.87 1778.01 1320.10 Average Length of Stay NA NA NA NA NA 8.63 10.71 6.79 NA 8.29 Page 97 Use of Services Itasca Medical Care Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 98 Use of Services Itasca Medical Care Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 99 Use of Services Itasca Medical Care Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 2823 17010 13341 20395 7551 2397 2573 2561 0 68651 Discharges 0 0 0 2 12 105 308 537 0 964 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months 0.00 0.00 0.00 0.10 1.59 43.80 119.70 209.68 14.04 Days 0 0 0 10 41 1077 4701 4261 0 10090 Days / 1,000 Member Months 0.00 0.00 0.00 0.49 5.43 449.31 1827.05 1663.80 146.98 Average Length of Stay NA NA NA 5.00 3.42 10.26 15.26 7.93 NA 10.47 Page 100 Use of Services Itasca Medical Care Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 101 Use of Services Itasca Medical Care Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 102 Use of Services Itasca Medical Care Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 0 1405 0 1405 Female 0 0 0 0 0 4187 0 4187 Total 0 0 0 0 0 5592 0 5592 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 9 6 15 0 0 0 9 6 15 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 0 0 0 1405 0 1405 Female 0 0 0 0 0 4187 0 4187 Total 0 0 0 0 0 5592 0 5592 Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 7.69% 1.72% 3.22% NA NA NA 7.69% 1.72% 3.22% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 5 4 9 0 0 0 5 4 9 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 4.27% 1.15% 1.93% NA NA NA 4.27% 1.15% 1.93% Male 0 0 0 0 0 1405 0 1405 Female 0 0 0 0 0 4187 0 4187 Total 0 0 0 0 0 5592 0 5592 Member Months (Outpatient/ED) Male 0 0 0 0 0 1405 0 1405 Female 0 0 0 0 0 4187 0 4187 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 8 5 13 0 0 0 8 5 13 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Total 0 0 0 0 0 5592 0 5592 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 6.83% 1.43% 2.79% NA NA NA 6.83% 1.43% 2.79% Page 103 Use of Services Itasca Medical Care Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 104 Use of Services Itasca Medical Care Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 105 Use of Services Itasca Medical Care Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 12387 3162 2277 3098 6093 1973 0 28990 Female 11744 3627 4472 5987 8273 5558 0 39661 Total 24131 6789 6749 9085 14366 7531 0 68651 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 1 1 2 25 20 45 28 37 65 49 51 100 87 68 155 12 7 19 0 0 0 202 184 386 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 12387 3162 2277 3098 6093 1973 0 28990 Female 11744 3627 4472 5987 8273 5558 0 39661 Total 24131 6789 6749 9085 14366 7531 0 68651 Inpatient Percent 0.10% 0.10% 0.10% 9.49% 6.62% 7.95% 14.76% 9.93% 11.56% 18.98% 10.22% 13.21% 17.13% 9.86% 12.95% 7.30% 1.51% 3.03% NA NA NA 8.36% 5.57% 6.75% Number 0 0 0 4 3 7 2 11 13 6 20 26 19 23 42 8 4 12 0 0 0 39 61 100 Percent 0.00% 0.00% 0.00% 1.52% 0.99% 1.24% 1.05% 2.95% 2.31% 2.32% 4.01% 3.43% 3.74% 3.34% 3.51% 4.87% 0.86% 1.91% NA NA NA 1.61% 1.85% 1.75% Male 12387 3162 2277 3098 6093 1973 0 28990 Female 11744 3627 4472 5987 8273 5558 0 39661 Total 24131 6789 6749 9085 14366 7531 0 68651 Member Months (Outpatient/ED) Male 12387 3162 2277 3098 6093 1973 0 28990 Female 11744 3627 4472 5987 8273 5558 0 39661 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 1 1 2 25 20 45 27 34 61 49 44 93 84 66 150 10 6 16 0 0 0 196 171 367 Percent 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Total 24131 6789 6749 9085 14366 7531 0 68651 Percent 0.10% 0.10% 0.10% 9.49% 6.62% 7.95% 14.23% 9.12% 10.85% 18.98% 8.82% 12.28% 16.54% 9.57% 12.53% 6.08% 1.30% 2.55% NA NA NA 8.11% 5.17% 6.42% Page 106 Use of Services Itasca Medical Care Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total M Total F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 107 Use of Services Itasca Medical Care Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 108 Use of Services Itasca Medical Care Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 1405 0 1405 Female 0 0 0 4187 0 4187 Total 0 0 0 5592 0 5592 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 0 0 0 0 0 0 0 0 0 11 33 44 0 0 0 11 33 44 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 0 1405 0 1405 Female 0 0 0 4187 0 4187 Total 0 0 0 5592 0 5592 Number 0 0 0 0 0 0 0 0 0 5 15 20 0 0 0 5 15 20 Female 0 0 0 4187 0 4187 Total 0 0 0 5592 0 5592 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA NA NA NA 9.40% 9.46% 9.44% NA NA NA 9.40% 9.46% 9.44% Male 0 0 0 1405 0 1405 Percent NA NA NA NA NA NA NA NA NA 4.27% 4.30% 4.29% NA NA NA 4.27% 4.30% 4.29% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Percent NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Member Months (Outpatient/ED) Male 0 0 0 1405 0 1405 Female 0 0 0 4187 0 4187 Total 0 0 0 5592 0 5592 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 8 22 30 0 0 0 8 22 30 Percent NA NA NA NA NA NA NA NA NA 6.83% 6.31% 6.44% NA NA NA 6.83% 6.31% 6.44% Page 109 Use of Services Itasca Medical Care Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 110 Use of Services Itasca Medical Care Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 111 Use of Services Itasca Medical Care Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 12387 3162 11468 1973 0 28990 Female 11744 3627 18732 5558 0 39661 Total 24131 6789 30200 7531 0 68651 Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 160 119 279 85 102 187 136 365 501 17 41 58 0 0 0 398 627 1025 HEDIS 2009 (Reporting Year 2008) Male 12387 3162 11468 1973 0 28990 Female 11744 3627 18732 5558 0 39661 Total 24131 6789 30200 7531 0 68651 Percent 15.50% 12.16% 13.87% 32.26% 33.75% 33.05% 14.23% 23.38% 19.91% 10.34% 8.85% 9.24% NA NA NA 16.47% 18.97% 17.92% Number 2 0 2 4 3 7 6 24 30 6 18 24 0 0 0 18 45 63 Male 12387 3162 11468 1973 0 28990 Female 11744 3627 18732 5558 0 39661 Total 24131 6789 30200 7531 0 68651 Intensive Outpatient/Partial Hospitalization Inpatient Any Services 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent 0.19% 0.00% 0.10% 1.52% 0.99% 1.24% 0.63% 1.54% 1.19% 3.65% 3.89% 3.82% NA NA NA 0.75% 1.36% 1.10% Number 0 0 0 1 1 2 3 16 19 1 0 1 0 0 0 5 17 22 Percent 0.00% 0.00% 0.00% 0.38% 0.33% 0.35% 0.31% 1.02% 0.75% 0.61% 0.00% 0.16% NA NA NA 0.21% 0.51% 0.38% Member Months (Outpatient/ED) Male 12387 3162 11468 1973 0 28990 Female 11744 3627 18732 5558 0 39661 Total 24131 6789 30200 7531 0 68651 Outpatient/ED Number 160 119 279 85 102 187 132 363 495 14 28 42 0 0 0 391 612 1003 Percent 15.50% 12.16% 13.87% 32.26% 33.75% 33.05% 13.81% 23.25% 19.67% 8.51% 6.05% 6.69% NA NA NA 16.18% 18.52% 17.53% Page 112 Use of Services Itasca Medical Care Outpatient Drug Utilization Commercial Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 9:54 AM Member Months NR Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 113 Use of Services Itasca Medical Care Outpatient Drug Utilization Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Age Member Months 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total NR Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 114 Use of Services Itasca Medical Care Outpatient Drug Utilization MSHO Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 9:54 AM Member Months 0 0 0 0 0 1669 2022 1901 0 5592 Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total $0.00 $0.00 $0.00 $0.00 $0.00 $704,658.48 $813,350.86 $559,276.95 $0.00 $2,077,286.29 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA NA $422.20 $402.25 $294.20 $371.47 Total Number of Prescriptions 0 0 0 0 0 12426 20147 17682 0 50255 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA NA 89.34 119.57 111.62 107.84 Page 115 Use of Services Itasca Medical Care Outpatient Drug Utilization MnDHO Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 9:54 AM Member Months NR Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 116 Use of Services Itasca Medical Care Outpatient Drug Utilization SNBC Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Jan 10, 2011 9:54 AM Member Months NR Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 117 Use of Services Itasca Medical Care Outpatient Drug Utilization Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months 0-9 19833 10-17 11087 18-34 15834 35-49 9852 50-64 4514 65-74 2397 75-84 2573 85+ 2561 Unknown 0 Total Age 68651 Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total $404,703.53 $481,624.15 $1,194,541.13 $1,449,013.79 $927,857.61 $713,155.44 $820,032.25 $564,519.86 $0.00 $6,555,447.76 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month $20.41 $43.44 $75.44 $147.08 $205.55 $297.52 $318.71 $220.43 $95.49 Total Number of Prescriptions 7022 6658 21574 19847 15082 12889 20672 18391 0 122135 Avg. Num. Of Prescriptions / Per Member Per Year 4.25 7.21 16.35 24.17 40.09 64.53 96.41 86.17 21.35 Page 118 Health Plan Descriptive Information Itasca Medical Care Data Last Refreshed: Jan 10, 2011 9:54 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 2146 2413 156 4922 1819 2129 121 4337 84.76% 88.23% 77.56% 88.11% Page 119 Health Plan Descriptive Information Itasca Medical Care Data Last Refreshed: Jan 10, 2011 9:54 AM Board Certification MnDHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1578 1377 93 3164 1344 1226 73 2770 85.17% 89.03% 78.49% 87.55% Page 120 Health Plan Descriptive Information Itasca Medical Care Data Last Refreshed: Jan 10, 2011 9:54 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 2267 2424 160 4955 1928 2137 124 4369 85.05% 88.16% 77.50% 88.17% Page 121 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR Page 122 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 123 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 322 355 264 240 90 134 0 0.00% 459 533 824 694 850 827 0 0.00% 1405 100.00% 0 4187 100.00% 0 5592 100.00% 1405 4187 HEDIS 2009 (Reporting Year 2008) 0 0 0 0 0 0 0 0 0 781 888 1088 934 940 961 0 5592 Page 124 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 125 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 126 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 1450 4373 4579 3156 1991 1021 Member Months Female 1373 4147 3911 3910 2030 1233 Total 2823 8520 8490 7066 4021 2254 16570 57.16% 1256 1634 1464 1371 1218 16604 41.86% 3239 3484 2503 2259 1967 33174 48.32% 6943 23.95% 1542 968 602 392 13452 33.92% 1495 1099 944 509 20395 29.71% 3504 12.09% 518 406 340 355 122 232 4047 10.20% 790 683 924 954 1152 1055 7551 11.00% 1973 6.81% 0 5558 14.01% 0 7531 10.97% 28990 39661 HEDIS 2009 (Reporting Year 2008) 4495 5118 3967 3630 3185 3037 2067 1546 901 1308 1089 1264 1309 1274 1287 0 68651 Page 127 Health Plan Stability Itasca Medical Care Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:54 AM Commercial Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 128 Health Plan Stability Itasca Medical Care Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:54 AM Medicare Advantage Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 129 Health Plan Stability Itasca Medical Care Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:54 AM MSHO Product/Product Line Years in Business Members* 0.00 0.00 3.00 0.00 3.00 0 0 464 0 464 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 464 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 130 Health Plan Stability Itasca Medical Care Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:54 AM MnDHO Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 131 Health Plan Stability Itasca Medical Care Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:54 AM SNBC Product/Product Line Years in Business Members* NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: NR NR Total: NR * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 132 Health Plan Stability Itasca Medical Care Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:54 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Product/Product Line Years in Business Members* 26.00 0.00 0.00 0.00 26.00 5710 0 0 0 5710 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC 0.00 0 Commercial 0.00 0 Medicare (cost or risk) 0.00 0 Other 0.00 0 Total POS: 0.00 0 Total: 5710 * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 133
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