Blue Plus General Info Disclaimers Data Last Refreshed: 1/10/2011 2 Effectiveness of Care Measures Code HEDIS 2009 (Reporting Year 2008) Page Page Prevention and Screening 0 Code Access / Availability of Care Measures Page 25 AAP Adult's Access to Preventive/Ambulatory Health Services 57 Children's and Adolescents' Access to Primary Care Practitioners 63 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 Prenatal and Postpartum Care 71 CIS Childhood Immunization Status 3 26 CAP BCS Breast Cancer Screening 5 27 CCS Cervical Cancer Screening 6 28 PPC COL Colorectal Cancer Screening 7 CHL Chlamydia Screening in Women 8 GSO Glaucoma Screening in Older Adults 10 29 W15 Well Child Visits in the First 15 Months of Life 73 LSC Lead Screening in Children 11 30 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 75 31 AWC Adolescent Well-Care Visits 76 Respiratory Conditions IET Use of Services Measures 0 Code Page URI Appropriate Treatment for Children with Upper Respiratory Infection 12 32 FSP Frequency of Selected Procedures 77 PCE Pharmacotherapy Management of COPD Exacerbation 13 33 AMB Ambulatory Care 83 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 17 34 Inpatient Utilization - General Hospital/Acute Care 89 ASM Use of Appropriate Medications for People with Asthma 18 35 NON Inpatient Utilization - Nonacute Care 95 Identification of Alcohol and Other Drug Services 101 36 IAD Cardiovascular CMC Cholesterol Management for Patients with Cardiovascular Conditions 20 CBP Controlling High Blood Pressure 26 PBH Persistence of Beta Blocker Treatment After Hearth Attack 27 Diabetes CDC Comprehensive Diabetes Care Osteoporosis Management in Women Who had a Fracture 37 MPT 38 ORX 0 Code 28 Musculoskeletal OMW IPU Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Outpatient Drug Utilization Health Plan Descriptive Information Measures 107 113 Page 39 BCR Board Certification 119 40 ENP Enrollment by Product Line (Age & Sex) 122 34 Behavioral Health 0 Code AMM Antidepressant Medication Management 35 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 41 FUH Follow-up After Hospitalization for Mental Illness 43 Medication Management MPM Annual Monitoring for Patients on Persistent Medications 47 DDE Potentially Harmful Drug-Disease Interactions in the Elderly 53 DAE Use of High Risk Medications in the Elderly 55 41 YIB Health Plan Stability Measures Years in Business / Total Membership Page 128 DISCLAIMERS -1 0. Disclaimer Query located below 1. In January 2011, it was discovered that the Good HbA1c Control (<7.0%) was not displayed in comprehensive diabetes care measure and Adequate HbA1c Control (<8.0%) data was displayed under Good HbA1c Control. This issue was corrected on January 10,2011. HEDIS 2009 (Reporting Year 2008) Page 2 Effectiveness of Care Blue Plus Childhood Immunization Status Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 456 77.82% 507 86.52% 550 93.86% 543 92.66% 499 85.15% 533 90.96% 465 79.35% 407 69.45% 388 66.21% 352 81.48% 375 86.81% 409 94.68% 404 93.52% 382 88.43% 393 90.97% 341 78.94% 321 74.31% 303 70.14% 336 35 90.27% 87.28% 93.25% 356 38 95.86% 93.82% 97.91% 391 3 95.86% 93.82% 97.91% 385 20 98.54% 97.26% 99.82% 364 31 96.11% 94.12% 98.10% 374 5 92.21% 89.50% 94.93% 324 34 87.10% 83.74% 90.47% 307 43 85.16% 81.60% 88.72% 289 44 81.02% 77.11% 84.93% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2009 (Reporting Year 2008) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2008 H 586 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 411 Page 3 Effectiveness of Care Blue Plus Childhood Immunization Status Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 1578 76.98% 1731 84.44% 1878 91.61% 1897 92.54% 1576 76.88% 1813 88.44% 1603 78.20% 1261 61.51% 1205 58.78% 337 78.01% 372 86.11% 390 90.28% 404 93.52% 375 86.81% 377 87.27% 340 78.70% 297 68.75% 284 65.74% 337 33 85.65% 82.23% 89.07% 372 33 93.75% 91.35% 96.15% 390 7 91.90% 89.21% 94.59% 404 14 96.76% 94.97% 98.54% 375 32 94.21% 91.90% 96.53% 377 7 88.89% 85.81% 91.97% 340 32 86.11% 82.73% 89.49% 297 49 80.09% 76.21% 83.97% 284 52 77.78% 73.74% 81.81% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2009 (Reporting Year 2008) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2008 H 2050 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 432 Page 4 Effectiveness of Care Blue Plus Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial 2008 A 9927 7288 73.42% 72.54% 74.29% Medicare Advantage NR NR NR MSHO 2008 A 453 261 57.62% 52.95% 62.28% MnDHO SNBC MHCP-MC NR NR NR 2008 A 2 0 NA NA NA 2008 A 4499 2771 61.59% 60.16% 63.02% Page 5 Effectiveness of Care Blue Plus Cervical Cancer Screening Data Elements Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial MHCP-MC Measurement Year Data Collection Methodology Eligible Member Population 2008 H 11990 2008 H 14147 Numerator Events by Admin Data on Eligible Population (before exclusions) 8932 10054 Records Excluded because of Valid Data Errors 74.50% 411 10.00% 453 337 74.39% 0 71.07% 411 10.00% 453 314 69.32% 0 Number of administrative data records excluded 0 0 Number of medical record data records excluded 19 9 Number of employee/dependent medical records excluded 0 0 17 411 323 13 81.75% 77.90% 85.61% 0 444 314 14 73.87% 69.67% 78.07% Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 6 Effectiveness of Care Blue Plus Colorectal Cancer Screening Data Last Refreshed: Jan 10, 2011 9:46 AM Data Elements Commercial Medicare Advantage MSHO Measurement Year Data collection methodology (administrative or hybrid) Eligible population 2008 H 11033 2008 H 3098 Number of numerator events by administrative data in eligible population (before exclusions) 6293 1087 Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) 57.04% 411 0.1 453 285 62.91% 0 0 0 0 0 411 256 31 69.83% 65.27% 74.39% NR NR NR NR NR 35.09% 411 0.05 432 177 40.97% 0 0 1 0 1 411 173 39 51.58% 46.63% 56.53% MnDHO SNBC 2008 A 2 NR NR NR NR 1 NR NR NR NA NA NA Page 7 Effectiveness of Care Blue Plus Chlamydia Screening in Women Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Ages 16-20 Ages 21-24 Data Total 2008 A 861 315 36.59% 33.31% 39.86% 830 371 44.70% 41.26% 48.14% 1691 686 40.57% 38.20% 42.94% Page 8 Effectiveness of Care Blue Plus Chlamydia Screening in Women Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Ages 16-20 Ages 21-24 Data Measurement Year 2008 Data Collection Methodology A Eligible Member Population 1718 1634 Numerator Events by Admin Data 800 801 Reported Rate 46.57% 49.02% Lower 95% Confidence Interval 44.18% 46.57% Upper 95% Confidence Interval 48.95% 51.48% HEDIS 2009 (Reporting Year 2008) Total 3352 1601 47.76% 46.06% 49.47% Page 9 Effectiveness of Care Blue Plus Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage NR NR NR MSHO 2008 A 6579 4706 71.53% 70.43% 72.63% Page 10 Effectiveness of Care Blue Plus Data Last Refreshed: Jan 10, 2011 9:46 AM Lead Screening in Children Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial MHCP-MC 2008 A 586 2008 H 2050 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 1652 NR 80.59% NR 411 5.00% 432 351 81.25% Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record 366 0 432 351 0 Reported Rate 62.46% 81.25% Lower 95% Confidence Interval 58.45% 77.45% Upper 95% Confidence Interval 66.46% 85.05% HEDIS 2009 (Reporting Year 2008) Page 11 Effectiveness of Care Blue Plus Appropriate Treatment for Children with Upper Respiratory Infection Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Commercial MHCP-MC 2008 A 959 111 88.43% 86.35% 90.50% 2008 A 4410 796 81.95% 80.80% 83.10% Data Last Refreshed: Jan 10, 2011 9:46 AM Page 12 Effectiveness of Care Blue Plus Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 13 Effectiveness of Care Blue Plus Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Data Elements General Measure Data Measurement Year Data Collection Methodology Eligible Member Population 2008 A 280 Exclusions based on direct transfers to another facility 124 Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Systemic corticosteroid Bronchodilator 173 61.79% 55.92% 67.66% 233 83.21% 78.66% 87.77% 103 Page 14 Effectiveness of Care Blue Plus Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 15 Effectiveness of Care Blue Plus Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Systemic corticosteroid Bronchodilator 6 NA NA NA 9 NA NA NA 2008 A 10 0 0 Page 16 Effectiveness of Care Blue Plus Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Medicare Advantage NR NR NR MSHO 2008 A 243 50 20.58% 15.29% 25.86% Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO SNBC NR NR NR 2008 A 0 0 NA NA NA Page 17 Effectiveness of Care Blue Plus Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 76 75 98.68% 95.46% 100.00% 128 125 97.66% 94.64% 100.00% 508 465 91.54% 89.02% 94.05% 712 665 93.40% 91.50% 95.29% 2008 A Page 18 Effectiveness of Care Blue Plus Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 188 182 96.81% 94.03% 99.59% 312 283 90.71% 87.32% 94.09% 551 485 88.02% 85.22% 90.82% 1051 950 90.39% 88.56% 92.22% 2008 A Page 19 Effectiveness of Care Blue Plus Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 326 1 88.35% 0.27% 325 1 88.08% 0.27% 325 14 1 247 92.12% 89.23% 95.01% 67.39% 62.47% 72.32% 2008 H 369 369 10.00% 369 1 0 0 368 Page 20 Effectiveness of Care Blue Plus Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care Blue Plus Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 169 8 73.80% 3.49% 169 8 73.80% 3.49% 169 15 8 120 80.70% 75.36% 86.04% 56.14% 49.48% 62.80% 2008 H 229 229 10.00% 229 1 0 0 228 Page 22 Effectiveness of Care Blue Plus Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 23 Effectiveness of Care Blue Plus Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 2008 A 0 LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR 0 0 NA NA NA NA NA NA Page 24 Effectiveness of Care Blue Plus Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Measure Data 2008 H 190 LDL-C screening LDL-C Level of <100 mg/dL 158 0 83.16% 0.00% 157 0 82.63% 0.00% 157 9 0 103 87.83% 54.50% Lower 95% Confidence Interval 82.91% 47.13% Upper 95% Confidence Interval 92.76% 61.86% Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate HEDIS 2009 (Reporting Year 2008) 190 10.00% 190 1 0 0 189 Page 25 Effectiveness of Care Blue Plus Controlling High Blood Pressure Data Last Refreshed: Jan 10, 2011 9:46 AM Data Elements Commercial Medicare Advantage MSHO MnDHO SNBC MHCP-MC Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2008 H 3215 2008 H 1918 2008 H 4 2008 H 2187 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 0 0 0 0.00% 4 50.00% 4 0.00% 411 10.00% 453 0 0.00% 0 0.00% Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 0.00% 411 10.00% 453 0 0.00% NR NR 0.00% 411 10.00% 453 0 0.00% NR NR Records Excluded because of Valid Data Errors 0 0 0 0 Number of records excluded because of false positive diagnoses 1 0 0 2 Number of administrative data records excluded 0 0 0 0 Number of medical record data records excluded 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 411 0 288 70.07% 65.52% 74.62% 0 411 0 274 66.67% 61.99% 71.35% 0 4 0 0 NA NA NA 0 451 0 267 59.20% 54.56% 63.85% HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR Page 26 Effectiveness of Care Blue Plus Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Measurement Year Commercial Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage MSHO MnDHO SNBC MHCP-MC 2008 A 27 2008 A 82 2008 A 0 2008 A 34 Numerator Events by Admin Data on Eligible Population 22 70 0 28 Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval NA NA NA NR NR NR 82.35% 68.07% 96.64% Data Collection Methodology Eligible Member Population HEDIS 2009 (Reporting Year 2008) NR NR NR 85.37% 77.11% 93.63% NR NR NR Page 27 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2008 H 1793 2008 H 1793 1579 88.06% 411 10% 453 407 89.85% 1790 99.83% 411 10% 453 453 100.00% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 1793 2008 H 1793 2008 H 1793 2008 H 1793 2008 H 1793 2008 H 1793 2008 H 1793 2 0.11% 411 10% 453 0 0.00% 989 55.16% 411 10% 453 265 58.50% 1480 82.54% 411 10% 453 383 84.55% 5 0.28% 411 10% 453 0 0.00% 1470 81.99% 411 10% 453 378 83.44% 7 0.39% 411 10% 453 0 0.00% 7 0.39% 411 10% 453 0 0.00% 1 1 1 1 1 1 1 1 1 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 1 411 372 10 92.94% 90.35% 95.54% 1 411 54 46 24.33% 20.06% 28.60% 1 411 0 277 67.40% 62.74% 72.05% 1 411 242 53 71.78% 67.30% 76.25% 1 411 348 11 87.35% 84.01% 90.68% 1 411 0 229 55.72% 50.79% 60.64% 1 411 346 7 85.89% 82.40% 89.38% 1 411 0 316 76.89% 72.69% 81.08% 1 411 0 225 54.74% 49.81% 59.68% Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR Page 28 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 29 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2008 H 859 2008 H 859 776 90.34% 411 5% 432 394 91.20% 822 95.69% 411 5% 432 417 96.53% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 859 2008 H 859 2008 H 859 2008 H 859 2008 H 859 2008 H 859 2008 H 859 22 2.56% 411 5% 432 8 1.85% 574 66.82% 411 5% 432 284 65.74% 661 76.95% 411 5% 432 341 78.94% 36 4.19% 411 5% 432 16 3.70% 771 89.76% 411 5% 432 396 91.67% 64 7.45% 411 5% 432 9 2.08% 47 5.47% 411 5% 432 8 1.85% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 411 375 5 92.46% 89.78% 95.13% 0 411 84 26 26.76% 22.36% 31.17% 0 411 8 267 66.91% 62.24% 71.58% 0 411 270 32 73.48% 69.09% 77.87% 0 411 327 9 81.75% 77.90% 85.61% 0 411 16 181 47.93% 42.98% 52.88% 0 411 378 2 92.46% 89.78% 95.13% 0 411 9 281 70.56% 66.03% 75.09% 0 411 8 211 53.28% 48.34% 58.23% Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR Page 30 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 31 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2008 A 11 2008 A 11 NR NR NR NR 9 11 NA NA NA NA NA NA Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 A 11 2008 A 11 2008 A 11 2008 A 11 2008 A 11 2008 A 11 2008 A 11 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 0 7 6 0 9 0 0 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Good HbA1c Control (<7.0%) Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR Page 32 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2008 H 1714 2008 H 1714 1501 87.57% 411 10% 453 413 91.17% 1702 99.30% 411 10% 453 450 99.34% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2008 H 1714 2008 H 1714 2008 H 1714 2008 H 1714 2008 H 1714 2008 H 1714 2008 H 1714 6 0.35% 411 10% 453 1 0.22% 975 56.88% 411 10% 453 252 55.63% 1320 77.01% 411 10% 453 361 79.69% 14 0.82% 411 10% 453 1 0.22% 1332 77.71% 411 10% 453 352 77.70% 19 1.11% 411 10% 453 0 0.00% 16 0.93% 411 10% 453 0 0.00% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 453 413 6 92.49% 89.96% 95.03% 0 453 71 65 30.02% 25.69% 34.35% 0 453 1 272 60.26% 55.65% 64.88% 0 453 252 54 67.55% 63.13% 71.97% 0 453 361 8 81.46% 77.77% 85.15% 0 453 1 196 43.49% 38.81% 48.16% 0 453 352 9 79.69% 75.88% 83.51% 0 453 0 350 77.26% 73.29% 81.23% 0 453 0 236 52.10% 47.39% 56.81% Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) NR NR NR Page 33 Effectiveness of Care Blue Plus Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Medicare Advantage NR NR NR Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO 2008 A 358 54 15.08% 11.24% 18.93% Page 34 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 542 389 71.77% 67.89% 75.65% 300 55.35% 51.07% 59.63% Page 35 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 36 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 140 104 74.29% 66.69% 81.88% 90 64.29% 55.99% 72.58% Page 37 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 38 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 0 0 NA NA NA 0 NA NA NA Page 39 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2008 A 747 425 56.89% 53.28% 60.51% 294 39.36% 35.79% 42.93% Page 40 Effectiveness of Care Blue Plus Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation Phase Continuation and Maintenance Phase 144 53 36.81% 28.58% 45.03% 49 17 34.69% 20.35% 49.04% 2008 A Page 41 Effectiveness of Care Blue Plus Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation Phase Continuation and Maintenance Phase 390 164 42.05% 37.02% 47.08% 114 49 42.98% 33.46% 52.51% 2008 A Page 42 Effectiveness of Care Blue Plus Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 43 Effectiveness of Care Blue Plus Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days 30 44.12% 31.58% 56.65% 14 20.59% 10.24% 30.93% 2008 A 68 Page 44 Effectiveness of Care Blue Plus Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care Blue Plus Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 30 Days 7 Days 30 76.92% 62.42% 91.43% 19 48.72% 31.75% 65.69% 2008 A 39 Page 46 Effectiveness of Care Blue Plus Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 3249 2567 79.01% 77.59% 80.42% 40 32 80.00% 66.35% 93.65% 2687 2148 79.94% 78.41% 81.47% 174 109 62.64% 55.17% 70.12% 6150 4856 78.96% 77.93% 79.99% 2008 A Page 47 Effectiveness of Care Blue Plus Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Effectiveness of Care Blue Plus Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 3305 3117 94.31% 93.51% 95.12% 498 480 96.39% 94.65% 98.13% 3791 3606 95.12% 94.42% 95.82% 444 397 89.41% 86.44% 92.39% 8038 7600 94.55% 94.05% 95.05% 2008 A Page 49 Effectiveness of Care Blue Plus Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 50 Effectiveness of Care Blue Plus Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 12 11 NA NA NA 0 0 NA NA NA 3 3 NA NA NA 3 3 NA NA NA 18 17 NA NA NA 2008 A Page 51 Effectiveness of Care Blue Plus Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 1964 1610 81.98% 80.25% 83.70% 35 31 88.57% 76.60% 100.00% 1576 1289 81.79% 79.85% 83.73% 237 165 69.62% 63.55% 75.69% 3812 3095 81.19% 79.94% 82.44% 2008 A Page 52 Effectiveness of Care Blue Plus Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 53 Effectiveness of Care Blue Plus Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2008 A 617 143 23.18% 19.77% 26.59% 2064 523 25.34% 23.44% 27.24% 122 14 11.48% 5.41% 17.54% 2803 680 24.26% 22.65% 25.86% Page 54 Effectiveness of Care Blue Plus Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Data Elements General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 55 Effectiveness of Care Blue Plus Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) General Measure Data 2008 A 8267 At least 1 Prescription At least 2 Prescriptions 2034 24.60% 23.67% 25.54% 377 4.56% 4.10% 5.02% Page 56 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 9558 13447 590 9100 12950 571 95.21% 94.77% 95.64% 96.30% 95.98% 96.63% 96.78% 95.27% 98.29% 2008 A Page 57 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 58 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 0 0 8267 0 0 8114 NA NA NA NA NA NA 98.15% 97.85% 98.45% 2008 A Page 59 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 60 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 10 19 0 10 19 0 NA NA NA NA NA NA NA NA NA 2008 A Page 61 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 15750 8912 232 14081 8037 215 89.40% 88.92% 89.89% 90.18% 89.56% 90.81% 92.67% 89.10% 96.24% 2008 A Page 62 Access/Availability of Care Blue Plus Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 655 629 3035 2771 2774 2517 5099 4676 96.03% 94.46% 97.60% 91.30% 90.28% 92.32% 90.74% 89.64% 91.83% 91.70% 90.94% 92.47% 2008 A Page 63 Access/Availability of Care Blue Plus Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 3003 2948 8354 7661 5595 5124 8289 7635 98.17% 97.67% 98.66% 91.70% 91.11% 92.30% 91.58% 90.85% 92.32% 92.11% 91.52% 92.70% 2008 A Page 64 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 40 476 516 14 5 164 53 178 58 35.00% 18.97% 51.03% 12.50% 1.00% 24.00% 34.45% 30.08% 38.83% 11.13% 8.20% 14.07% 34.50% 30.30% 38.69% 11.24% 8.42% 14.06% Page 65 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 0 127 127 0 0 64 2 64 2 NA NA NA NA NA NA 50.39% 41.30% 59.48% 1.57% 0.00% 4.13% 50.39% 41.30% 59.48% 1.57% 0.00% 4.13% Page 67 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 0 33 33 0 0 10 4 10 4 NA NA NA NA NA NA 30.30% 13.11% 47.50% 12.12% 0.00% 24.77% 30.30% 13.11% 47.50% 12.12% 0.00% 24.77% Page 69 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2008 A 194 1868 2062 86 29 776 237 862 266 44.33% 37.08% 51.58% 14.95% 9.67% 20.22% 41.54% 39.28% 43.80% 12.69% 11.15% 14.22% 41.80% 39.65% 43.96% 12.90% 11.43% 14.37% Page 70 Access/Availability of Care Blue Plus Prenatal and Postpartum Care Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2008 H 760 2008 H 760 Number of numerator events by administrative data in eligible population (before exclusions) 563 450 74.08% 411 10% 453 352 59.21% 411 10% 453 275 77.70% 60.71% 1 1 0 1 411 319 66 0 1 411 250 87 93.67% 91.20% 96.15% 82.00% 78.16% 85.83% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 71 Access/Availability of Care Blue Plus Prenatal and Postpartum Care Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2008 H 3707 2008 H 3707 Number of numerator events by administrative data in eligible population (before exclusions) 2133 2202 57.54% 411 10% 453 290 59.40% 411 10% 453 301 64.02% 66.45% 3 3 0 0 450 290 119 0 0 450 301 45 90.89% 88.12% 93.66% 76.89% 72.88% 80.89% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2009 (Reporting Year 2008) Page 72 Use of Services Blue Plus Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Oversample List 0 HEDIS 2009 (Reporting Year 2008) 2 visits 3 visits 4 visits 5 visits 6 or more visits 25 4.30% 4 0.69% 3 0.52% 7 1.20% 16 2.75% 83 14.29% 443 76.25% 19 4.40% 4 0.93% 3 0.69% 5 1.16% 13 3.01% 66 15.28% 322 74.54% 3 0 0.73% 0.00% 1.67% 3 1 0.97% 0.00% 2.04% 0 0 0.00% 0.00% 0.12% 3 1 0.97% 0.00% 2.04% 10 3 3.16% 1.35% 4.98% 52 7 14.36% 10.84% 17.87% 310 18 79.81% 75.80% 83.81% 411 5.00% 432 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit 2008 H 581 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Zero Visits 411 Page 73 Use of Services Blue Plus Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 40 44 63 127 306 612 1500 1.49% 1.01% 1.96% 1.63% 1.14% 2.13% 2.34% 1.75% 2.93% 4.72% 3.90% 5.54% 11.37% 10.15% 12.58% 22.73% 21.13% 24.34% 55.72% 53.83% 57.62% 2008 A 2692 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 74 Use of Services Blue Plus Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial MHCP-MC 2008 A 2477 2008 A 6677 NR NR NR NR 1649 4300 66.57% 64.69% 68.45% 64.40% 63.24% 65.56% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 75 Use of Services Blue Plus Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial MHCP-MC 2008 A 7207 2008 A 12598 NR NR NR NR 2381 4169 33.04% 31.94% 34.13% 33.09% 32.27% 33.92% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2009 (Reporting Year 2008) Page 76 Use of Services Blue Plus Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Member Months Total 44573 90780 149843 103636 Age 0-4 0-9 5-19 10-19 Total Number of Procedures Procedure Myringotomy Age Tonsillectomy 0-9 10-19 Procedures / 1,000 Member Months 291 75 93 38 0-4 5-19 6.53 0.50 1.02 0.37 Member Months Age 15-44 20-44 30-64 45-64 65+ Male 109625 177608 106193 4751 Female 161542 135160 129362 3452 Female Male Procedure Age Dilation & Curettage 15-44 45-64 Hysterectomy, 15-44 Abdominal 45-64 Number of Procedures Procedures / 1,000 Member Months 65+ Hysterectomy, Vaginal 15-44 45-64 65+ Cholecystectomy, Open 30-64 15-44 45-64 65+ 2 0 0.00 30-64 15-44 45-64 65+ Back Surgery 20-44 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 38 0.21 Cholecystectomy, Closed CABG 45-64 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2009 (Reporting Year 2008) 1 23 61 5 46 12 53 6 9 2 22 8 Number of Procedures Procedures / 1,000 Member Months 15 25 49 59 0 23 41 0 0.09 0.19 1 3 0 0.01 0.02 0.00 72 62 1 29 44 3 18 1 45 0.45 0.48 0.29 0.30 0.46 0.00 0.14 0.32 0.00 0.01 0.21 0.21 0.57 1.05 0.43 2.53 0.50 1.26 0.08 0.42 1 2 0 0.21 0.34 0.87 0.14 0.29 0.35 0.29 0.02 0.00 0.21 1.68 10 30 0 24 69 3 0.06 0.23 0.00 0.15 0.53 0.87 Page 77 Use of Services Blue Plus Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Member Months Age Male Female < 65 65-74 75-84 85+ Male Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months Procedure Age CABG <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Angioplasty (PTCA) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cardiac Catheterization <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Carotid Endarterectomy <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Reduction of Fracture of Femur <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Hip Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Knee Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Partial Excision of Large Inestine <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Open <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Back Surgery <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Hysterectomy Abdominal <65 65-74 75-84 85+ NR NR NR NR Hysterectomy, Vaginal <65 65-74 75-84 85+ NR NR NR NR Mastectomy <65 65-74 75-84 85+ NR NR NR NR Lumpectomy <65 65-74 75-84 85+ NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 78 Use of Services Blue Plus Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Member Months Age Male 2 11419 11075 8399 < 65 65-74 75-84 85+ Female 0 20001 27996 38432 Male Procedure Age CABG <65 65-74 75-84 85+ Angioplasty (PTCA) <65 65-74 75-84 85+ Cardiac Catheterization <65 65-74 75-84 85+ Carotid Endarterectomy <65 65-74 75-84 85+ Reduction of Fracture of Femur <65 65-74 75-84 85+ Total Hip Replacement <65 65-74 75-84 85+ Total Knee Replacement <65 65-74 75-84 85+ Partial Excision of Large Inestine <65 65-74 75-84 85+ Cholecystectomy, Open <65 65-74 75-84 85+ Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ Back Surgery <65 65-74 75-84 85+ Hysterectomy Abdominal <65 65-74 75-84 85+ Hysterectomy, Vaginal <65 65-74 75-84 85+ Mastectomy <65 65-74 75-84 85+ Lumpectomy <65 65-74 75-84 85+ HEDIS 2009 (Reporting Year 2008) Number of Procedures 0 2 2 0 0 12 7 8 0 9 10 2 0 2 0 0 0 6 16 13 0 6 2 2 0 2 3 0 0 4 4 4 0 0 1 1 0 5 8 4 0 4 3 2 Female Procedures / 1,000 Member Months 0.00 0.18 0.18 0.00 0.00 1.05 0.63 0.95 0.00 0.79 0.90 0.24 0.00 0.18 0.00 0.00 0.00 0.53 1.44 1.55 0.00 0.53 0.18 0.24 0.00 0.18 0.27 0.00 0.00 0.35 0.36 0.48 0.00 0.00 0.09 0.12 0.00 0.44 0.72 0.48 0.00 0.35 0.27 0.24 Number of Procedures 0 10 4 1 0 18 18 16 0 36 38 9 0 1 0 1 0 20 33 114 0 10 12 6 0 24 30 9 0 6 12 6 0 4 2 1 0 19 11 11 0 21 8 7 0 3 5 1 0 1 1 1 0 8 9 3 0 7 12 2 Procedures / 1,000 Member Months NA 0.50 0.14 0.03 NA 0.90 0.64 0.42 NA 1.80 1.36 0.23 NA 0.05 0.00 0.03 NA 1.00 1.18 2.97 NA 0.50 0.43 0.16 NA 1.20 1.07 0.23 NA 0.30 0.43 0.16 NA 0.20 0.07 0.03 NA 0.95 0.39 0.29 NA 1.05 0.29 0.18 NA 0.15 0.18 0.03 NA 0.05 0.04 0.03 NA 0.40 0.32 0.08 NA 0.35 0.43 0.05 Page 79 Use of Services Blue Plus Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Member Months Male Female Age < 65 65-74 75-84 85+ Male Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months Procedure Age CABG <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Angioplasty (PTCA) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cardiac Catheterization <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Carotid Endarterectomy <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Reduction of Fracture of Femur <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Hip Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Total Knee Replacement <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Partial Excision of Large Inestine <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Open <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Back Surgery <65 65-74 75-84 85+ NR NR NR NR NR NR NR NR Hysterectomy Abdominal <65 65-74 75-84 85+ NR NR NR NR Hysterectomy, Vaginal <65 65-74 75-84 85+ NR NR NR NR Mastectomy <65 65-74 75-84 85+ NR NR NR NR Lumpectomy <65 65-74 75-84 85+ NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 80 Use of Services Blue Plus Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Member Months Age Male 3285 21 0 0 < 65 65-74 75-84 85+ Female 4947 12 0 0 Male Procedure Age CABG <65 65-74 75-84 85+ Angioplasty (PTCA) <65 65-74 75-84 85+ Cardiac Catheterization <65 65-74 75-84 85+ Carotid Endarterectomy <65 65-74 75-84 85+ Reduction of Fracture of Femur <65 65-74 75-84 85+ Total Hip Replacement <65 65-74 75-84 85+ Total Knee Replacement <65 65-74 75-84 85+ Partial Excision of Large Inestine <65 65-74 75-84 85+ Cholecystectomy, Open <65 65-74 75-84 85+ Cholecystectomy, Closed (laparoscopic) <65 65-74 75-84 85+ Back Surgery <65 65-74 75-84 85+ Hysterectomy Abdominal <65 65-74 75-84 85+ Hysterectomy, Vaginal <65 65-74 75-84 85+ Mastectomy <65 65-74 75-84 85+ Lumpectomy <65 65-74 75-84 85+ HEDIS 2009 (Reporting Year 2008) Number of Procedures 1 0 0 0 1 0 0 0 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 1 0 0 0 1 0 0 0 2 0 0 0 Female Procedures / 1,000 Member Months 0.30 0.00 NA NA 0.30 0.00 NA NA 1.52 0.00 NA NA 0.00 0.00 NA NA 0.00 0.00 NA NA 0.00 0.00 NA NA 0.00 0.00 NA NA 0.30 0.00 NA NA 0.30 0.00 NA NA 0.30 0.00 NA NA 0.61 0.00 NA NA Number of Procedures 0 0 0 0 0 0 0 0 6 0 0 0 0 0 0 0 4 0 0 0 1 0 0 0 8 0 0 0 0 0 0 0 0 0 0 0 8 0 0 0 5 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 4 0 0 0 Procedures / 1,000 Member Months 0.00 0.00 NA NA 0.00 0.00 NA NA 1.21 0.00 NA NA 0.00 0.00 NA NA 0.81 0.00 NA NA 0.20 0.00 NA NA 1.62 0.00 NA NA 0.00 0.00 NA NA 0.00 0.00 NA NA 1.62 0.00 NA NA 1.01 0.00 NA NA 0.00 0.00 NA NA 0.20 0.00 NA NA 0.00 0.00 NA NA 0.81 0.00 NA NA Page 81 Use of Services Blue Plus Frequency of Selected Procedures Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC Member Months Total Age 212221 0-4 367480 0-9 414797 5-19 259538 10-19 Total Number of Procedures Procedure Myringotomy Age Tonsillectomy 0-9 10-19 Procedures / 1,000 Member Months 1453 333 415 156 0-4 5-19 6.85 0.80 1.13 0.60 Member Months Age 15-44 20-44 30-64 45-64 Male 119256 133302 67318 Female 309038 243272 89756 Male Procedure Age Dilation & Curettage 15-44 45-64 Hysterectomy, 15-44 Abdominal 45-64 Number of Procedures Hysterectomy, Vaginal 15-44 45-64 Cholecystectomy, Open 30-64 15-44 45-64 3 Cholecystectomy, Closed 30-64 15-44 45-64 20-44 45-64 40 Back Surgery Mastectomy 15-44 45-64 Lumpectomy 15-44 45-64 HEDIS 2009 (Reporting Year 2008) 75 50 Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months 38 10 80 41 53 29 0.12 0.11 7 3 0.02 0.03 282 68 96 47 14 23 58 40 0.91 0.76 0.26 0.46 0.17 0.32 0.02 0.30 0.63 0.74 0.39 0.52 0.05 0.26 0.19 0.45 Page 82 Use of Services Blue Plus Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 8732 82048 103636 244785 235555 7754 410 39 0 682959 Outpatient Visits (Excludes MH/CD) Age Visits 7520 24889 10-19 20-44 45-64 65-74 75-84 85+ Unknown 24097 66069 83767 3737 301 16 0 210396 <1 1-9 Total HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months 861.20 303.35 232.52 269.91 355.62 481.94 734.15 410.26 308.07 Emergency Room Visits Visits 305 1538 1500 3455 2579 89 8 0 0 9474 Visits/ 1,000 Member Months 34.93 18.75 14.47 14.11 10.95 11.48 19.51 0.00 13.87 Ambulatory Surgery/Procedures Procedures 87 504 378 2258 5183 247 15 1 0 8673 Procedures/ 1,000 Member Months 9.96 6.14 3.65 9.22 22.00 31.85 36.59 25.64 12.70 Observation Room Stays Resulting in Discharge Stays 6 29 23 188 161 2 0 0 0 409 Stays/ 1,000 Member Months 0.69 0.35 0.22 0.77 0.68 0.26 0.00 0.00 0.60 Page 83 Use of Services Blue Plus Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 84 Use of Services Blue Plus Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 2 31420 39071 46831 0 117324 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 3 26986 34203 36953 0 98145 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NA NA NA NA 1500.00 858.88 875.41 789.07 836.53 Emergency Room Visits Visits 0 0 0 0 0 1326 1582 1722 0 4630 Visits/ 1,000 Member Months NA NA NA NA 0.00 42.20 40.49 36.77 39.46 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 1468 1477 959 0 3904 Procedures/ 1,000 Member Months NA NA NA NA 0.00 46.72 37.80 20.48 33.28 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 68 90 115 0 273 Stays/ 1,000 Member Months NA NA NA NA 0.00 2.16 2.30 2.46 2.33 Page 85 Use of Services Blue Plus Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 86 Use of Services Blue Plus Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 83 3156 4993 33 0 0 0 8265 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 33 2434 5290 61 0 0 0 7818 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months NA NA 397.59 771.23 1059.48 1848.48 NA NA 945.92 Emergency Room Visits Visits 0 0 0 347 432 1 0 0 0 780 Visits/ 1,000 Member Months NA NA 0.00 109.95 86.52 30.30 NA NA 94.37 Ambulatory Surgery/Procedures Procedures 0 0 1 101 268 0 0 0 0 370 Procedures/ 1,000 Member Months NA NA 12.05 32.00 53.68 0.00 NA NA 44.77 Observation Room Stays Resulting in Discharge Stays 0 0 0 3 17 1 0 0 0 21 Stays/ 1,000 Member Months NA NA 0.00 0.95 3.40 30.30 NA NA 2.54 Page 87 Use of Services Blue Plus Ambulatory Care Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 60306 307174 259538 362528 157074 3302 1712 1515 0 1153149 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 50620 104551 72485 163002 78465 2524 1155 1055 0 473857 HEDIS 2009 (Reporting Year 2008) Visits/ 1,000 Member Months 839.39 340.36 279.28 449.63 499.54 764.39 674.65 696.37 410.92 Emergency Room Visits Visits 5395 13636 8148 20752 5121 133 69 63 0 53317 Visits/ 1,000 Member Months 89.46 44.39 31.39 57.24 32.60 40.28 40.30 41.58 46.24 Ambulatory Surgery/Procedures Procedures 449 1900 1364 6273 4444 126 39 45 0 14640 Procedures/ 1,000 Member Months 7.45 6.19 5.26 17.30 28.29 38.16 22.78 29.70 12.70 Observation Room Stays Resulting in Discharge Stays 104 106 302 1674 259 7 5 3 0 2460 Stays/ 1,000 Member Months 1.72 0.35 1.16 4.62 1.65 2.12 2.92 1.98 2.13 Page 88 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 9:46 AM Member Months 8732 82048 103636 244785 235555 7754 410 39 0 682959 Discharges Discharges / 1,000 Member Months 85 119 126 1478 1547 93 15 2 0 3465 9.73 1.45 1.22 6.04 6.57 11.99 36.59 51.28 70 78 49 284 717 37 12 1 0 1248 8.02 0.95 0.47 1.16 3.04 4.77 29.27 25.64 15 40 62 344 817 54 3 1 0 1336 1.72 0.49 0.60 1.41 3.47 6.96 7.32 25.64 15 849 0 0 864 0.14 3.47 0.00 HEDIS 2009 (Reporting Year 2008) 5.07 1.83 1.96 1.48 Days Days / 1,000 Member Months 447 498 391 3907 5268 367 64 8 0 10950 51.19 6.07 3.77 15.96 22.36 47.33 156.10 205.13 324 299 110 745 2463 180 43 2 0 4166 37.10 3.64 1.06 3.04 10.46 23.21 104.88 51.28 123 198 244 901 2693 177 21 6 0 4363 14.09 2.41 2.35 3.68 11.43 22.83 51.22 153.85 37 2260 0 0 2297 0.36 9.23 0.00 16.03 6.10 6.39 3.93 Average Length of Stay 5.26 4.18 3.10 2.64 3.41 3.95 4.27 4.00 NA 3.16 4.63 3.83 2.24 2.62 3.44 4.86 3.58 2.00 NA 3.34 8.20 4.95 3.94 2.62 3.30 3.28 7.00 6.00 NA 3.27 2.47 2.66 NA NA 2.66 Page 89 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 90 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 9:46 AM Member Months 0 0 0 0 2 31420 39071 46831 0 117324 Discharges Discharges / 1,000 Member Months 0 0 0 0 0 1359 1917 2295 0 5571 NA NA NA NA 0.00 43.25 49.06 49.01 0 0 0 0 0 1045 1578 1975 0 4598 NA NA NA NA 0.00 33.26 40.39 42.17 0 0 0 0 0 305 331 308 0 944 NA NA NA NA 0.00 9.71 8.47 6.58 0 0 0 0 0 NA NA 0.00 HEDIS 2009 (Reporting Year 2008) 47.48 39.19 8.05 0.00 Days Days / 1,000 Member Months 0 0 0 0 0 6801 9030 10156 0 25987 NA NA NA NA 0.00 216.45 231.12 216.86 0 0 0 0 0 4559 6951 8271 0 19781 NA NA NA NA 0.00 145.10 177.91 176.61 221.50 168.60 0 0 0 0 0 2190 2041 1833 0 6064 NA NA NA NA 0.00 69.70 52.24 39.14 0 0 0 0 0 NA NA 0.00 51.69 0.00 Average Length of Stay NA NA NA NA NA 5.00 4.71 4.43 NA 4.66 NA NA NA NA NA 4.36 4.40 4.19 NA 4.30 NA NA NA NA NA 7.18 6.17 5.95 NA 6.42 NA NA NA NA NA Page 91 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 9:46 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 10, 2011 9:46 AM Member Months 0 0 83 3156 4993 33 0 0 0 8265 Discharges Discharges / 1,000 Member Months 0 0 1 53 174 3 0 0 0 231 NA NA 12.05 16.79 34.85 90.91 NA NA 0 0 1 34 120 1 0 0 0 156 NA NA 12.05 10.77 24.03 30.30 NA NA 0 0 0 15 52 2 0 0 0 69 NA NA 0.00 4.75 10.41 60.61 NA NA 0 4 0 0 4 0.00 1.27 0.00 HEDIS 2009 (Reporting Year 2008) 27.95 18.87 8.35 0.49 Days Days / 1,000 Member Months 0 0 2 211 689 50 0 0 0 952 NA NA 24.10 66.86 137.99 1515.15 NA NA 0 0 2 103 474 6 0 0 0 585 NA NA 24.10 32.64 94.93 181.82 NA NA 0 0 0 96 208 44 0 0 0 348 NA NA 0.00 30.42 41.66 1333.33 NA NA 0 12 0 0 12 0.00 3.80 0.00 115.18 70.78 42.11 1.46 Average Length of Stay NA NA 2.00 3.98 3.96 16.67 NA NA NA 4.12 NA NA 2.00 3.03 3.95 6.00 NA NA NA 3.75 NA NA NA 6.40 4.00 22.00 NA NA NA 5.04 NA 3.00 NA NA 3.00 Page 93 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 60306 1-9 307174 10-19 259538 20-44 362528 45-64 157074 65-74 3302 75-84 1712 85+ 1515 Unknown 0 Total 1153149 Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months 705 700 1043 6137 1874 101 74 76 0 10710 11.69 2.28 4.02 16.93 11.93 30.59 43.22 50.17 605 544 267 1190 1059 70 64 66 0 3865 10.03 1.77 1.03 3.28 6.74 21.20 37.38 43.56 93 151 173 840 799 30 10 10 0 2106 1.54 0.49 0.67 2.32 5.09 9.09 5.84 6.60 598 4098 6 0 4702 HEDIS 2009 (Reporting Year 2008) 9.29 3.35 1.83 2.30 11.30 0.04 6.03 Days Days / 1,000 Member Months 2959 1695 2810 15768 7067 398 282 282 0 31261 49.07 5.52 10.83 43.49 44.99 120.53 164.72 186.14 2091 1225 770 3360 3608 250 246 231 0 11781 34.67 3.99 2.97 9.27 22.97 75.71 143.69 152.48 849 444 556 2453 3400 143 36 51 0 7932 14.08 1.45 2.14 6.77 21.65 43.31 21.03 33.66 1466 9919 12 0 11397 5.65 27.36 0.08 27.11 10.22 6.88 14.63 Average Length of Stay 4.20 2.42 2.69 2.57 3.77 3.94 3.81 3.71 NA 2.92 3.46 2.25 2.88 2.82 3.41 3.57 3.84 3.50 NA 3.05 9.13 2.94 3.21 2.92 4.26 4.77 3.60 5.10 NA 3.77 2.45 2.42 2.00 NA 2.42 Page 94 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 8732 82048 103636 244785 235555 7754 410 39 0 682959 Discharges 0 0 0 5 45 12 4 1 0 67 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months 0.00 0.00 0.00 0.02 0.19 1.55 9.76 25.64 0.10 Days 0 0 0 161 553 343 27 30 0 1114 Days / 1,000 Member Months 0.00 0.00 0.00 0.66 2.35 44.24 65.85 769.23 1.63 Average Length of Stay NA NA NA 32.20 12.29 28.58 6.75 30.00 NA 16.63 Page 95 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 96 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 2 31420 39071 46831 0 117324 Discharges 0 0 0 0 0 449 961 1756 0 3166 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NA NA NA NA 0.00 14.29 24.60 37.50 26.99 Days 0 0 0 0 0 11690 27498 55355 0 94543 Days / 1,000 Member Months NA NA NA NA 0.00 372.06 703.80 1182.02 805.83 Average Length of Stay NA NA NA NA NA 26.04 28.61 31.52 NA 29.86 Page 97 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges NR HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR Days NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR Page 98 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 83 3156 4993 33 0 0 0 8265 Discharges 0 0 0 3 11 2 0 0 0 16 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months NA NA 0.00 0.95 2.20 60.61 NA NA 1.94 Days 0 0 0 31 141 100 0 0 0 272 Days / 1,000 Member Months NA NA 0.00 9.82 28.24 3030.30 NA NA 32.91 Average Length of Stay NA NA NA 10.33 12.82 50.00 NA NA NA 17.00 Page 99 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 60306 307174 259538 362528 157074 3302 1712 1515 0 1153149 Discharges 0 0 2 8 15 6 11 18 0 60 HEDIS 2009 (Reporting Year 2008) Discharges / 1,000 Member Months 0.00 0.00 0.01 0.02 0.10 1.82 6.43 11.88 0.05 Days 0 0 20 63 147 112 180 639 0 1161 Days / 1,000 Member Months 0.00 0.00 0.08 0.17 0.94 33.92 105.14 421.78 1.01 Average Length of Stay NA NA 10.00 7.88 9.80 18.67 16.36 35.50 NA 19.35 Page 100 Use of Services Blue Plus Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 62484 26800 31120 38268 157411 4751 0 320834 Female 58149 25434 34171 51613 189306 3452 0 362125 Total 120633 52234 65291 89881 346717 8203 0 682959 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 2 3 5 57 26 83 123 75 198 68 55 123 237 141 378 3 1 4 0 0 0 490 301 791 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 62484 26800 31120 38268 157411 4751 0 320834 Female 58149 25434 34171 51613 189306 3452 0 362125 Total 120633 52234 65291 89881 346717 8203 0 682959 Inpatient Percent 0.04% 0.06% 0.05% 2.55% 1.23% 1.91% 4.74% 2.63% 3.64% 2.13% 1.28% 1.64% 1.81% 0.89% 1.31% 0.76% 0.35% 0.59% NA NA NA 1.83% 1.00% 1.39% Number 0 0 0 13 8 21 26 22 48 12 17 29 59 39 98 0 0 0 0 0 0 110 86 196 Percent 0.00% 0.00% 0.00% 0.58% 0.38% 0.48% 1.00% 0.77% 0.88% 0.38% 0.40% 0.39% 0.45% 0.25% 0.34% 0.00% 0.00% 0.00% NA NA NA 0.41% 0.28% 0.34% Male 62484 26800 31120 38268 157411 4751 0 320834 Female 58149 25434 34171 51613 189306 3452 0 362125 Total 120633 52234 65291 89881 346717 8203 0 682959 Member Months (Outpatient/ED) Male 62484 26800 31120 38268 157411 4751 0 320834 Female 58149 25434 34171 51613 189306 3452 0 362125 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 5 2 7 7 1 8 2 5 7 14 5 19 0 0 0 0 0 0 28 13 41 Number 2 3 5 53 23 76 116 61 177 64 49 113 221 126 347 3 1 4 0 0 0 459 263 722 Percent 0.00% 0.00% 0.00% 0.22% 0.09% 0.16% 0.27% 0.04% 0.15% 0.06% 0.12% 0.09% 0.11% 0.03% 0.07% 0.00% 0.00% 0.00% NA NA NA 0.10% 0.04% 0.07% Total 120633 52234 65291 89881 346717 8203 0 682959 Percent 0.04% 0.06% 0.05% 2.37% 1.09% 1.75% 4.47% 2.14% 3.25% 2.01% 1.14% 1.51% 1.68% 0.80% 1.20% 0.76% 0.35% 0.59% NA NA NA 1.72% 0.87% 1.27% Page 101 Use of Services Blue Plus Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 102 Use of Services Blue Plus Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 2 30893 0 30895 Female 0 0 0 0 0 86429 0 86429 Total 0 0 0 0 2 117322 0 117324 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 83 92 175 0 0 0 83 92 175 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 0 0 2 30893 0 30895 Female 0 0 0 0 0 86429 0 86429 Total 0 0 0 0 2 117322 0 117324 Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 3.22% 1.28% 1.79% NA NA NA 3.22% 1.28% 1.79% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 34 52 86 0 0 0 34 52 86 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 1.32% 0.72% 0.88% NA NA NA 1.32% 0.72% 0.88% Male 0 0 0 0 2 30893 0 30895 Female 0 0 0 0 0 86429 0 86429 Total 0 0 0 0 2 117322 0 117324 Member Months (Outpatient/ED) Male 0 0 0 0 2 30893 0 30895 Female 0 0 0 0 0 86429 0 86429 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 62 55 117 0 0 0 62 55 117 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Total 0 0 0 0 2 117322 0 117324 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 2.41% 0.76% 1.20% NA NA NA 2.41% 0.76% 1.20% Page 103 Use of Services Blue Plus Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 104 Use of Services Blue Plus Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 233 436 2616 21 0 3306 Female 0 0 300 628 4019 12 0 4959 Total 0 0 533 1064 6635 33 0 8265 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 3 4 7 11 9 20 83 59 142 0 0 0 0 0 0 97 72 169 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 0 0 233 436 2616 21 0 3306 Female 0 0 300 628 4019 12 0 4959 Total 0 0 533 1064 6635 33 0 8265 Inpatient Percent NA NA NA NA NA NA 15.45% 16.00% 15.76% 30.28% 17.20% 22.56% 38.07% 17.62% 25.68% 0.00% 0.00% 0.00% NA NA NA 35.21% 17.42% 24.54% Number 0 0 0 0 0 0 2 2 4 3 1 4 18 18 36 0 0 0 0 0 0 23 21 44 Percent NA NA NA NA NA NA 10.30% 8.00% 9.01% 8.26% 1.91% 4.51% 8.26% 5.37% 6.51% 0.00% 0.00% 0.00% NA NA NA 8.35% 5.08% 6.39% Male 0 0 233 436 2616 21 0 3306 Female 0 0 300 628 4019 12 0 4959 Total 0 0 533 1064 6635 33 0 8265 Member Months (Outpatient/ED) Male 0 0 233 436 2616 21 0 3306 Female 0 0 300 628 4019 12 0 4959 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 1 0 1 0 0 0 1 2 3 0 0 0 0 0 0 2 2 4 Number 0 0 0 0 0 0 3 4 7 10 9 19 79 53 132 0 0 0 0 0 0 92 66 158 Percent NA NA NA NA NA NA 5.15% 0.00% 2.25% 0.00% 0.00% 0.00% 0.46% 0.60% 0.54% 0.00% 0.00% 0.00% NA NA NA 0.73% 0.48% 0.58% Total 0 0 533 1064 6635 33 0 8265 Percent NA NA NA NA NA NA 15.45% 16.00% 15.76% 27.52% 17.20% 21.43% 36.24% 15.82% 23.87% 0.00% 0.00% 0.00% NA NA NA 33.39% 15.97% 22.94% Page 105 Use of Services Blue Plus Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 228808 65556 46520 48373 111393 2230 0 502880 Female 221260 66672 90795 104241 163002 4299 0 650269 Total 450068 132228 137315 152614 274395 6529 0 1153149 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 7 2 9 271 183 454 495 512 1007 714 727 1441 1231 995 2226 10 8 18 0 0 0 2728 2427 5155 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 228808 65556 46520 48373 111393 2230 0 502880 Female 221260 66672 90795 104241 163002 4299 0 650269 Total 450068 132228 137315 152614 274395 6529 0 1153149 Inpatient Percent 0.04% 0.01% 0.02% 4.96% 3.29% 4.12% 12.77% 6.77% 8.80% 17.71% 8.37% 11.33% 13.26% 7.33% 9.73% 5.38% 2.23% 3.31% NA NA NA 6.51% 4.48% 5.36% Number 1 0 1 84 62 146 137 133 270 195 169 364 418 288 706 4 2 6 0 0 0 839 654 1493 Percent 0.01% 0.00% 0.00% 1.54% 1.12% 1.32% 3.53% 1.76% 2.36% 4.84% 1.95% 2.86% 4.50% 2.12% 3.09% 2.15% 0.56% 1.10% NA NA NA 2.00% 1.21% 1.55% Male 228808 65556 46520 48373 111393 2230 0 502880 Female 221260 66672 90795 104241 163002 4299 0 650269 Total 450068 132228 137315 152614 274395 6529 0 1153149 Member Months (Outpatient/ED) Male 228808 65556 46520 48373 111393 2230 0 502880 Female 221260 66672 90795 104241 163002 4299 0 650269 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 33 13 46 28 26 54 51 39 90 64 69 133 0 0 0 0 0 0 176 147 323 Number 7 2 9 248 166 414 452 461 913 663 679 1342 1118 924 2042 9 6 15 0 0 0 2497 2238 4735 Percent 0.00% 0.00% 0.00% 0.60% 0.23% 0.42% 0.72% 0.34% 0.47% 1.27% 0.45% 0.71% 0.69% 0.51% 0.58% 0.00% 0.00% 0.00% NA NA NA 0.42% 0.27% 0.34% Total 450068 132228 137315 152614 274395 6529 0 1153149 Percent 0.04% 0.01% 0.02% 4.54% 2.99% 3.76% 11.66% 6.09% 7.98% 16.45% 7.82% 10.55% 12.04% 6.80% 8.93% 4.84% 1.67% 2.76% NA NA NA 5.96% 4.13% 4.93% Page 106 Use of Services Blue Plus Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 62484 26800 226799 4751 0 320834 Female 58149 25434 275090 3452 0 362125 Total 120633 52234 501889 8203 0 682959 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total M Total F Total Age 0-12 Number 350 233 583 306 288 594 1268 2577 3845 15 11 26 0 0 0 1939 3109 5048 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 62484 26800 226799 4751 0 320834 Female 58149 25434 275090 3452 0 362125 Total 120633 52234 501889 8203 0 682959 Number 4 5 9 16 28 44 52 69 121 0 0 0 0 0 0 72 102 174 Female 58149 25434 275090 3452 0 362125 Total 120633 52234 501889 8203 0 682959 Intensive Outpatient/Partial Hospitalization Inpatient Percent 6.72% 4.81% 5.80% 13.70% 13.59% 13.65% 6.71% 11.24% 9.19% 3.79% 3.82% 3.80% NA NA NA 7.25% 10.30% 8.87% Male 62484 26800 226799 4751 0 320834 Percent 0.08% 0.10% 0.09% 0.72% 1.32% 1.01% 0.28% 0.30% 0.29% 0.00% 0.00% 0.00% NA NA NA 0.27% 0.34% 0.31% Number 2 7 9 6 10 16 13 38 51 0 0 0 0 0 0 21 55 76 Percent 0.04% 0.14% 0.09% 0.27% 0.47% 0.37% 0.07% 0.17% 0.12% 0.00% 0.00% 0.00% NA NA NA 0.08% 0.18% 0.13% Member Months (Outpatient/ED) Male 62484 26800 226799 4751 0 320834 Female 58149 25434 275090 3452 0 362125 Total 120633 52234 501889 8203 0 682959 Outpatient/ED Number 348 232 580 302 288 590 1262 2570 3832 15 11 26 0 0 0 1927 3101 5028 Percent 6.68% 4.79% 5.77% 13.52% 13.59% 13.55% 6.68% 11.21% 9.16% 3.79% 3.82% 3.80% NA NA NA 7.21% 10.28% 8.83% Page 107 Use of Services Blue Plus Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 108 Use of Services Blue Plus Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 2 30893 0 30895 Female 0 0 0 86429 0 86429 Total 0 0 2 117322 0 117324 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 0 0 0 0 0 0 0 0 0 328 828 1156 0 0 0 328 828 1156 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 2 30893 0 30895 Female 0 0 0 86429 0 86429 Total 0 0 2 117322 0 117324 Number 0 0 0 0 0 0 0 0 0 101 239 340 0 0 0 101 239 340 Female 0 0 0 86429 0 86429 Total 0 0 2 117322 0 117324 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 0.00% NA 0.00% 12.74% 11.50% 11.82% NA NA NA 12.74% 11.50% 11.82% Male 0 0 2 30893 0 30895 Percent NA NA NA NA NA NA 0.00% NA 0.00% 3.92% 3.32% 3.48% NA NA NA 3.92% 3.32% 3.48% Number 0 0 0 0 0 0 0 0 0 4 5 9 0 0 0 4 5 9 Percent NA NA NA NA NA NA 0.00% NA 0.00% 0.16% 0.07% 0.09% NA NA NA 0.16% 0.07% 0.09% Member Months (Outpatient/ED) Male 0 0 2 30893 0 30895 Female 0 0 0 86429 0 86429 Total 0 0 2 117322 0 117324 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 261 661 922 0 0 0 261 661 922 Percent NA NA NA NA NA NA 0.00% NA 0.00% 10.14% 9.18% 9.43% NA NA NA 10.14% 9.18% 9.43% Page 109 Use of Services Blue Plus Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 110 Use of Services Blue Plus Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 3285 21 0 3306 Female 0 0 4947 12 0 4959 Total 0 0 8232 33 0 8265 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 0 0 0 0 0 0 233 422 655 1 0 1 0 0 0 234 422 656 HEDIS 2009 (Reporting Year 2008) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 3285 21 0 3306 Female 0 0 4947 12 0 4959 Total 0 0 8232 33 0 8265 Number 0 0 0 0 0 0 30 26 56 0 0 0 0 0 0 30 26 56 Female 0 0 4947 12 0 4959 Total 0 0 8232 33 0 8265 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 85.11% 102.37% 95.48% 57.14% 0.00% 36.36% NA NA NA 84.94% 102.12% 95.25% Male 0 0 3285 21 0 3306 Percent NA NA NA NA NA NA 10.96% 6.31% 8.16% 0.00% 0.00% 0.00% NA NA NA 10.89% 6.29% 8.13% Number 0 0 0 0 0 0 15 20 35 0 0 0 0 0 0 15 20 35 Percent NA NA NA NA NA NA 5.48% 4.85% 5.10% 0.00% 0.00% 0.00% NA NA NA 5.44% 4.84% 5.08% Member Months (Outpatient/ED) Male 0 0 3285 21 0 3306 Female 0 0 4947 12 0 4959 Total 0 0 8232 33 0 8265 Outpatient/ED Number 0 0 0 0 0 0 229 421 650 1 0 1 0 0 0 230 421 651 Percent NA NA NA NA NA NA 83.65% 102.12% 94.75% 57.14% 0.00% 36.36% NA NA NA 83.48% 101.88% 94.52% Page 111 Use of Services Blue Plus Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 228808 65556 206286 2230 0 502880 Female 221260 66672 358038 4299 0 650269 Total 450068 132228 564324 6529 0 1153149 Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 2229 1459 3688 1186 1288 2474 3044 6669 9713 25 54 79 0 0 0 6484 9470 15954 HEDIS 2009 (Reporting Year 2008) Male 228808 65556 206286 2230 0 502880 Female 221260 66672 358038 4299 0 650269 Total 450068 132228 564324 6529 0 1153149 Percent 11.69% 7.91% 9.83% 21.71% 23.18% 22.45% 17.71% 22.35% 20.65% 13.45% 15.07% 14.52% NA NA NA 15.47% 17.48% 16.60% Number 53 29 82 85 114 199 280 408 688 3 6 9 0 0 0 421 557 978 Male 228808 65556 206286 2230 0 502880 Female 221260 66672 358038 4299 0 650269 Total 450068 132228 564324 6529 0 1153149 Intensive Outpatient/Partial Hospitalization Inpatient Any Services 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent 0.28% 0.16% 0.22% 1.56% 2.05% 1.81% 1.63% 1.37% 1.46% 1.61% 1.67% 1.65% NA NA NA 1.00% 1.03% 1.02% Number 33 6 39 25 27 52 104 196 300 1 1 2 0 0 0 163 230 393 Percent 0.17% 0.03% 0.10% 0.46% 0.49% 0.47% 0.60% 0.66% 0.64% 0.54% 0.28% 0.37% NA NA NA 0.39% 0.42% 0.41% Member Months (Outpatient/ED) Male 228808 65556 206286 2230 0 502880 Female 221260 66672 358038 4299 0 650269 Total 450068 132228 564324 6529 0 1153149 Outpatient/ED Number 2224 1457 3681 1179 1283 2462 2994 6622 9616 22 49 71 0 0 0 6419 9411 15830 Percent 11.66% 7.90% 9.81% 21.58% 23.09% 22.34% 17.42% 22.19% 20.45% 11.84% 13.68% 13.05% NA NA NA 15.32% 17.37% 16.47% Page 112 Use of Services Blue Plus Outpatient Drug Utilization Commercial Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Member Months 90224 81211 152136 179134 163344 7713 410 29 0 674201 Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 9:46 AM $1,573,217.00 $2,678,318.00 $6,029,849.00 $10,992,581.00 $17,338,349.00 $1,084,468.00 $83,759.00 $2,043.00 $0.00 $39,782,584.00 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month $17.44 $32.98 $39.63 $61.37 $106.15 $140.60 $204.29 $70.45 $59.01 Total Number of Prescriptions 25904 33553 112726 205190 369569 26625 2100 48 0 775715 Avg. Num. Of Prescriptions / Per Member Per Year 3.45 4.96 8.89 13.75 27.15 41.42 61.46 19.86 13.81 Page 113 Use of Services Blue Plus Outpatient Drug Utilization Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Age Member Months 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total NR Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 114 Use of Services Blue Plus Outpatient Drug Utilization MSHO Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 2 31420 39071 46831 0 117324 Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 9:46 AM $0.00 $0.00 $0.00 $0.00 $0.00 $8,745,199.00 $10,656,946.00 $11,603,649.00 $0.00 $31,005,794.00 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA $0.00 $278.33 $272.76 $247.78 $264.27 Total Number of Prescriptions 0 0 0 0 0 250159 353840 432930 0 1036929 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA 0.00 95.54 108.68 110.93 106.06 Page 115 Use of Services Blue Plus Outpatient Drug Utilization MnDHO Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Jan 10, 2011 9:46 AM Member Months NR Age Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR NR Page 116 Use of Services Blue Plus Outpatient Drug Utilization SNBC Age 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Jan 10, 2011 9:46 AM Member Months 0 0 1597 2968 3667 33 0 0 0 8265 Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total $0.00 $0.00 $546,660.00 $1,328,050.00 $1,557,792.00 $5,244.00 $0.00 $0.00 $0.00 $3,437,746.00 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month NA NA $342.30 $447.46 $424.81 $158.91 NA NA $415.94 Total Number of Prescriptions 0 0 6304 18783 29532 190 0 0 0 54809 Avg. Num. Of Prescriptions / Per Member Per Year NA NA 47.37 75.94 96.64 69.09 NA NA 79.58 Page 117 Use of Services Blue Plus Outpatient Drug Utilization Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months 0-9 367480 10-17 214816 18-34 289929 35-49 174864 50-64 99531 65-74 3302 75-84 1712 85+ 1515 Unknown 0 Total Age 1153149 Total Cost of Prescriptions 0-9 10-17 18-34 35-49 50-64 65-74 75-84 85+ Unknown Total $5,887,468.00 $7,604,388.00 $15,433,888.00 $17,985,340.00 $12,705,114.00 $177,414.00 $47,796.00 $35,670.00 $0.00 $59,877,078.00 HEDIS 2009 (Reporting Year 2008) Avg. Cost of Prescriptions / Per Member Per Month $16.02 $35.40 $53.23 $102.85 $127.65 $53.73 $27.92 $23.54 $51.92 Total Number of Prescriptions 138706 108578 331226 348510 309472 6539 2761 3546 0 1249338 Avg. Num. Of Prescriptions / Per Member Per Year 4.53 6.07 13.71 23.92 37.31 23.76 19.35 28.09 13.00 Page 118 Health Plan Descriptive Information Blue Plus Data Last Refreshed: Jan 10, 2011 9:46 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 2146 2413 156 4922 1819 2129 121 4337 84.76% 88.23% 77.56% 88.11% Page 119 Health Plan Descriptive Information Blue Plus Data Last Refreshed: Jan 10, 2011 9:46 AM Board Certification MnDHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1578 1377 93 3164 1344 1226 73 2770 85.17% 89.03% 78.49% 87.55% Page 120 Health Plan Descriptive Information Blue Plus Data Last Refreshed: Jan 10, 2011 9:46 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2009 (Reporting Year 2008) Number of Physicians in Active Board Certification Each Practice Area Percent Number 2267 2424 160 4955 1928 2137 124 4369 85.05% 88.16% 77.50% 88.17% Page 121 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 4627 18544 23938 25991 16184 10981 Member Months Female 4105 17297 22269 24098 15814 10568 Total 8732 35841 46207 50089 31998 21549 100265 31.25% 20139 18071 20197 24155 27063 94151 26.00% 23603 25984 25629 27620 32324 194416 28.47% 109625 34.17% 31160 29354 25943 19736 135160 37.32% 37895 35861 32302 23304 244785 35.84% 106193 33.10% 3709 748 201 71 12 10 129362 35.72% 2786 511 96 42 4 13 235555 34.49% 4751 1.48% 0 3452 0.95% 0 8203 1.20% 320834 362125 HEDIS 2009 (Reporting Year 2008) 43742 44055 45826 51775 59387 69055 65215 58245 43040 6495 1259 297 113 16 23 0 682959 Page 122 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 123 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 2 0 0.00% 0 0 0 0 0 0.00% 2 0.01% 5457 5962 5631 5444 5046 3353 0 0.00% 9917 10084 12670 15326 17450 20982 2 0.00% 30893 99.99% 0 86429 100.00% 0 117322 100.00% 30895 86429 HEDIS 2009 (Reporting Year 2008) 0 0 0 0 0 0 0 0 2 15374 16046 18301 20770 22496 24335 0 117324 Page 124 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2009 (Reporting Year 2008) Page 125 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 40 Member Months Female 0 0 0 0 0 43 Total 0 0 0 0 0 83 40 1.21% 193 207 229 259 358 43 0.87% 257 281 347 410 615 83 1.00% 1246 37.69% 540 686 483 290 1910 38.52% 786 841 792 575 3156 38.19% 1999 60.47% 21 0 0 0 0 0 2994 60.38% 12 0 0 0 0 0 4993 60.41% 21 0.64% 0 12 0.24% 0 33 0.40% 3306 4959 HEDIS 2009 (Reporting Year 2008) 450 488 576 669 973 1326 1527 1275 865 33 0 0 0 0 0 0 8265 Page 126 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 31032 77909 78429 67974 39020 19712 Member Months Female 29274 74006 76830 67066 40756 25010 Total 60306 151915 155259 135040 79776 44722 314076 62.46% 26808 26464 21909 21329 22746 312942 48.13% 65785 61344 42897 38317 34929 627018 54.37% 119256 23.71% 23849 20232 14475 8762 243272 37.41% 33694 24575 17330 14157 362528 31.44% 67318 13.39% 907 446 345 240 162 130 89756 13.80% 1283 666 547 580 577 646 157074 13.62% 2230 0.44% 0 4299 0.66% 0 6529 0.57% 502880 650269 HEDIS 2009 (Reporting Year 2008) 92593 87808 64806 59646 57675 57543 44807 31805 22919 2190 1112 892 820 739 776 0 1153149 Page 127 Health Plan Stability Blue Plus Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:46 AM Commercial Product/Product Line Years in Business Members* 15.00 34.00 0.00 3.00 34.00 95623 3691 0 11009 110323 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0.00 34.00 0.00 0.00 34.00 0 51006 0 0 51006 161329 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 128 Health Plan Stability Blue Plus Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:46 AM Medicare Advantage Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 129 Health Plan Stability Blue Plus Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:46 AM MSHO Product/Product Line Years in Business Members* 15.00 34.00 0.00 3.00 34.00 95623 3691 0 11009 110323 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0.00 34.00 0.00 0.00 34.00 0 51006 0 0 51006 161329 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 130 Health Plan Stability Blue Plus Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:46 AM MnDHO Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC Commercial Medicare (cost or risk) Other Total POS: Total: * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 131 Health Plan Stability Blue Plus Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:46 AM SNBC Product/Product Line Years in Business Members* 15.00 34.00 0.00 3.00 34.00 95623 3691 0 11009 110323 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC 0.00 0 Commercial 34.00 51006 Medicare (cost or risk) 0.00 0 Other 0.00 0 Total POS: 34.00 51006 Total: 161329 * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 132 Health Plan Stability Blue Plus Years in Business / Total Membership Data Last Refreshed: Jan 10, 2011 9:46 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Product/Product Line Years in Business Members* 15.00 34.00 0.00 3.00 34.00 95623 3691 0 11009 110323 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 HMO MHCP_MC Commercial Medicare (cost or risk) Other Total HMO: PPO MHCP_MC Commercial Medicare (cost or risk) Other Total PPO: POS MHCP_MC 0.00 0 Commercial 34.00 51006 Medicare (cost or risk) 0.00 0 Other 0.00 0 Total POS: 34.00 51006 Total: 161329 * Total number of members in each category as of December 31, 2008 HEDIS 2009 (Reporting Year 2008) Page 133
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