South Country Health Alliance (CBP) Plan Name 2007 Reporting Year Submission # General Info Disclaimers Code CIS Plan ID 1 Last Refreshed: Page Childhood Immunization Status 10/7/2009 1:37:52 PM Use of Services Measures Code Page 21 W15 Well Child Visits in the First 15 Months of Life 39 22 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 41 Page 23 AWC Adolescent Well-Care Visits 42 3 24 FSP 2 Effectiveness of Care Measures 34 Frequency of Selected Procedures 43 Inpatient Utilization - General Hospital/Acute Care 47 URI Appropriate Treatment for Children with Upper Respiratory Infection 5 25 COL Colorectal Cancer Screening 6 26 AMB Ambulatory Care 51 55 IPU BCS Breast Cancer Screening 7 27 NON Inpatient Utilization - Nonacute Care CCS Cervical Cancer Screening 11 28 Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services 59 29 IAD Identification of Alcohol and Other Drug Services 63 30 ORX Outpatient Drug Utilization 67 MPT CHL Chlamydia Screening in Women 12 OMW Osteoporosis Management in Women Who had a Fracture 13 CBP Controlling High Blood Pressure 14 PBH Persistence of Beta Blocker Treatment After Hearth Attack 15 CMC Cholesterol Management for Patients with Cardiovascular Conditions 16 Code CDC Comprehensive Diabetes Care 20 31 AAP Adult's Access to Preventive/Ambulatory Health Services 71 ASM Use of Appropriate Medications for People with Asthma 24 32 CAP Children's and Adolescents' Access to Primary Care Practitioners 75 AMM Antidepressant Medication Management 26 33 PPC ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 30 GSO Glaucoma Screening in Older Adults 31 34 Code 35 MPM Annual Monitoring for Patients on Persistent Medications 32 DAE Use of High Risk Medications in the Elderly 36 DDE Potentially Harmful Drug-Disease Interactions in the Elderly HEDIS 2008 (Reporting Year 2007) 37 IET YIB Code 36 ENP Access / Availability of Care Measures Page Prenatal and Postpartum Care 77 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 79 Health Plan Stability Measures Page Years in Business / Total Membership Health Plan Descriptive Information Measures Enrollment by Product Line (Age & Sex) 83 Page 87 Page 1 DISCLAIMERS -1 0. Disclaimer Query located below 1. In October 2009, it was discoverd that the formulas in the Inpatient Utilization: General Hospital/Acute Care measure contained error. The formula was fixed and the data displayed now correctly reflects the rest of the data on the sheet. 2. Due to an error, the Medicaid data for South Country Health Alliance was not initially displayed in this report. This error was fixed on Aug 18, 2009. The data now displayed has not changed from what was originally submitted. HEDIS 2008 (Reporting Year 2007) Page 2 Effectiveness of Care South Country Health Alliance (CBP) Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements General Measure Data DTaP/DT IPV MMR HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 3 Effectiveness of Care South Country Health Alliance (CBP) Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 159 41.19% 190 49.22% 273 70.73% 164 42.49% 154 39.90% 265 68.65% 149 38.60% 105 27.20% 89 23.06% 257 66.58% 285 73.83% 327 84.72% 270 69.95% 245 63.47% 315 81.61% 253 65.54% 182 47.15% 163 42.23% 257 68 84.42% 80.66% 88.17% 285 68 91.69% 88.80% 94.58% 327 24 91.17% 88.20% 94.13% 270 76 89.87% 86.73% 93.01% 245 111 92.47% 89.70% 95.23% 315 27 88.83% 85.55% 92.11% 253 60 81.30% 77.27% 85.32% 182 126 80.00% 75.87% 84.13% 163 126 75.06% 70.61% 79.52% 386 1 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2008 (Reporting Year 2007) MMR 386 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2007 H 386 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 385 Page 4 Effectiveness of Care South Country Health Alliance (CBP) Appropriate Treatment for Children with Upper Respiratory Infection Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements Commercial Measurement Year Medicaid 2007 Data Collection Methodology A Eligible Member Population 859 Numerator Events by Admin Data 180 Reported Rate NR 79.05% Lower 95% Confidence Interval NR 76.27% Upper 95% Confidence Interval NR 81.83% HEDIS 2008 (Reporting Year 2007) Page 5 Effectiveness of Care South Country Health Alliance (CBP) Colorectal Cancer Screening Data Elements Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Medicare Advantage MSHO 2007 Measurement Year H Data collection methodology (administrative or hybrid) Eligible population 583 Number of numerator events by administrative data in eligible population (before exclusions) 126 Current year's administrative rate (before exclusions) NR NR 21.61% Minimum required sample size (MRSS) or other sample size 411 Oversampling rate 0.05 Final sample size (FSS) 432 93 Number of numerator events by administrative data in FSS Administrative rate on FSS NR NR 21.53% Number of original sample records excluded because of valid data errors 0 Number of administrative data records excluded 0 Number of medical record data records excluded 2 Number of employee/dependent medical records excluded 0 Records added from the oversample list 0 430 Denominator Numerator events by administrative data 93 Numerator events by medical records 76 Reported rate NR NR 39.30% Lower 95% confidence interval NR NR 34.57% Upper 95% confidence interval NR NR 44.04% HEDIS 2008 (Reporting Year 2007) Page 6 Effectiveness of Care South Country Health Alliance (CBP) Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements General Measure Data Ages 42-51 Ages 52-69 Total NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) NR NR NR Page 7 Effectiveness of Care South Country Health Alliance (CBP) Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 NR NR NR Ages 52-69 Total NR NR NR NR NR NR NR NR Page 8 Effectiveness of Care South Country Health Alliance (CBP) Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 Ages 52-69 Total 0 0 NA NA NA 67 47 70.15% 58.45% 81.85% 67 47 70.15% 58.45% 81.85% 2007 A Page 9 Effectiveness of Care South Country Health Alliance (CBP) Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 Ages 52-69 Total 118 55 46.61% 37.19% 56.03% 49 26 53.06% 38.07% 68.06% 167 81 48.50% 40.62% 56.38% 2007 A Page 10 Effectiveness of Care South Country Health Alliance (CBP) Cervical Cancer Screening Data Elements Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Medicaid Measurement Year Data Collection Methodology Eligible Member Population 2007 H 1615 Numerator Events by Admin Data on Eligible Population (before exclusions) 982 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors NR NR 60.80% 411 5.00% 432 275 63.66% 0 Number of administrative data records excluded 0 Number of medical record data records excluded 10 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) NR NR NR 0 422 275 44 75.59% 71.38% 79.81% Page 11 Effectiveness of Care South Country Health Alliance (CBP) Chlamydia Screening in Women Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Ages 16-20 Ages 21-25 Data Medicaid Total General Measure Ages 16-20 Ages 21-25 Data Total 2007 A NR NR NR NR NR NR NR NR NR NR NR 254 94 37.01% 30.87% 43.14% 387 165 42.64% 37.58% 47.69% 641 259 40.41% 36.53% 44.28% Page 12 Effectiveness of Care South Country Health Alliance (CBP) Data Last Refreshed: Oct 7, 2009 1:37 PM Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) Medicare Advantage NR NR NR MSHO 2007 A 54 6 11.11% 1.80% 20.42% Page 13 Effectiveness of Care South Country Health Alliance (CBP) Controlling High Blood Pressure Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements Commercial Medicare Advantage Measurement Year 2007 Data Collection Methodology (Hybrid) H Eligible Member Population 318 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate 0 NR NR Minimum Required Sample Size 0.00% 246 Oversampling Rate 5.00% Final Sample Size (FSS) 246 Numerator events by admin data in FSS Admin rate on FSS MSHO 0 NR NR 0.00% Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical record data records excluded 1 Number of employee/dependent medical records excluded 0 Records Added from the OverSample List 0 Denominator 244 Numerator Events by Admin Data 0 Numerator Events by Medical Record 142 Reported Rate NR NR 58.20% Lower 95% Confidence Interval NR NR 51.80% Upper 95% Confidence Interval NR NR 64.59% HEDIS 2008 (Reporting Year 2007) Page 14 Effectiveness of Care South Country Health Alliance (CBP) Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Commercial Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage MSHO Medicaid 2007 2007 Data Collection Methodology A A Eligible Member Population 15 3 Numerator Events by Admin Data on Eligible Population 11 3 Measurement Year Reported Rate NR NR NA NA Lower 95% Confidence Interval NR NR NA NA Upper 95% Confidence Interval NR NR NA NA HEDIS 2008 (Reporting Year 2007) Page 15 Effectiveness of Care South Country Health Alliance (CBP) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 16 Effectiveness of Care South Country Health Alliance (CBP) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 17 Effectiveness of Care South Country Health Alliance (CBP) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2008 (Reporting Year 2007) 13 0 38.24% 0.00% 13 0 38.24% 0.00% 13 12 0 20 73.53% 57.23% 89.83% 58.82% 40.81% 76.84% 34 5.00% 34 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2007 H 34 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 34 Page 18 Effectiveness of Care South Country Health Alliance (CBP) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2008 (Reporting Year 2007) 7 0 87.50% 0.00% 7 0 87.50% 0.00% 7 1 0 2 NA NA NA NA NA NA 8 5.00% 8 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2007 H 8 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 8 Page 19 Effectiveness of Care South Country Health Alliance (CBP) Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 20 Effectiveness of Care South Country Health Alliance (CBP) Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care South Country Health Alliance (CBP) Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2007 H 151 2007 H 151 2007 H 151 2007 H 151 2007 H 151 2007 H 151 2007 H 151 2007 H 151 2007 H 151 64 42.38% 150 99.34% 1 0.66% 51 34.44% 53 35.10% 0 0.00% 129 84.11% 0 0.00% 0 0.00% Number of Records Excluded Because of Valid Data Errors 2 2 2 2 2 2 2 2 2 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 149 64 67 87.92% 82.35% 93.49% 0 149 29 6 23.49% 16.35% 30.63% 0 149 1 90 61.07% 52.91% 69.24% 0 149 52 48 67.11% 59.23% 74.99% 0 149 53 57 73.83% 66.43% 81.22% 0 149 0 78 52.35% 43.99% 60.70% 0 149 127 10 91.95% 87.24% 96.65% 0 149 0 94 63.09% 55.00% 71.17% 0 149 0 67 44.97% 36.64% 53.29% Numerator events by admin data in eligible population Admin rate on FSS Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 22 Effectiveness of Care South Country Health Alliance (CBP) Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2007 H 206 2007 H 206 2007 H 206 2007 H 206 2007 H 206 2007 H 206 2007 H 206 2007 H 206 2007 H 206 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 143 69.42% 198 5% 198 140 70.71% 206 100.00% 198 5% 198 198 100.00% 0 0.00% 198 5% 198 0 0.00% 89 43.20% 198 5% 198 89 44.95% 117 56.80% 198 5% 198 116 58.59% 1 0.49% 198 5% 198 1 0.51% 136 66.02% 198 5% 198 132 66.67% 0 0.00% 198 5% 198 0 0.00% 0 0.00% 198 5% 198 0 0.00% Number of Records Excluded Because of Valid Data Errors 2 2 2 2 2 2 2 2 2 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 195 140 29 86.67% 81.64% 91.69% 0 195 48 33 41.54% 34.37% 48.71% 0 195 0 73 37.44% 30.39% 44.49% 0 195 88 34 62.56% 55.51% 69.61% 0 195 116 30 74.87% 68.53% 81.22% 0 195 1 63 32.82% 25.97% 39.67% 0 195 132 23 79.49% 73.56% 85.41% 0 195 0 136 69.74% 63.04% 76.45% 0 195 0 86 44.10% 36.88% 51.33% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 23 Effectiveness of Care South Country Health Alliance (CBP) Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 5-9 NR NR NR Ages 10-17 NR NR NR Ages 18-56 Total NR NR NR NR NR NR NR NR Page 24 Effectiveness of Care South Country Health Alliance (CBP) Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 24 21 NA NA NA 21 21 NA NA NA 43 39 90.70% 80.85% 100.00% 88 81 92.05% 85.82% 98.27% 2007 A Page 25 Effectiveness of Care South Country Health Alliance (CBP) Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 26 Effectiveness of Care South Country Health Alliance (CBP) Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care South Country Health Alliance (CBP) Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 1 NA NA NA 14 NA NA NA 14 NA NA NA 2007 A 25 Page 28 Effectiveness of Care South Country Health Alliance (CBP) Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 14 13.33% 6.35% 20.31% 52 49.52% 39.48% 59.56% 32 30.48% 21.20% 39.76% 2007 A 105 Page 29 Effectiveness of Care South Country Health Alliance (CBP) Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) General Measure Data Initiation Phase Medicaid Continuation and Maintenance Phase General Measure Data Initiation Phase Continuation and Maintenance Phase 68 12 17.65% 7.85% 27.44% 18 4 NA NA NA 2007 A NR NR NR NR NR NR Page 30 Effectiveness of Care South Country Health Alliance (CBP) Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage NR NR NR MSHO 2007 A 1231 512 41.59% 38.80% 44.39% Page 31 Effectiveness of Care South Country Health Alliance (CBP) Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 32 Effectiveness of Care South Country Health Alliance (CBP) Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 33 Effectiveness of Care South Country Health Alliance (CBP) Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 446 268 60.09% 55.43% 64.75% 76 51 67.11% 55.88% 78.33% 539 341 63.27% 59.10% 67.43% 58 37 63.79% 50.56% 77.02% 1119 697 62.29% 59.40% 65.17% 2007 A Page 34 Effectiveness of Care South Country Health Alliance (CBP) Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 126 101 80.16% 72.80% 87.52% 2 1 NA NA NA 105 79 75.24% 66.51% 83.97% 28 18 NA NA NA 261 199 76.25% 70.89% 81.60% 2007 A Page 35 Effectiveness of Care South Country Health Alliance (CBP) Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data 1 or More Prescriptions NR NR NR MSHO 2 or More Prescriptions NR NR NR General Measure Data 2007 A 1731 1 or More Prescriptions 2 or More Prescriptions 426 24.61% 22.55% 26.67% 80 4.62% 3.60% 5.64% Page 36 Effectiveness of Care South Country Health Alliance (CBP) Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 37 Effectiveness of Care South Country Health Alliance (CBP) Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2007 A 42 11 26.19% 11.70% 40.68% 439 115 26.20% 21.97% 30.42% 20 0 NA NA NA 501 126 25.15% 21.25% 29.05% Page 38 Use of Services South Country Health Alliance (CBP) Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 39 Use of Services South Country Health Alliance (CBP) Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 1 Number of records excluded because of contraindications identified through administrative data 0 Number of records excluded because of contraindications identified through medical record review 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Oversample List 0 HEDIS 2008 (Reporting Year 2007) 2 visits 3 visits 4 visits 5 visits 6 or more visits 29 6.79% 23 5.39% 32 7.49% 31 7.26% 52 12.18% 76 17.80% 184 43.09% 29 6.79% 23 5.39% 32 7.49% 31 7.26% 52 12.18% 76 17.80% 184 43.09% 13 0 3.05% 1.30% 4.80% 1 2 0.70% 0.00% 1.62% 11 4 3.52% 1.65% 5.39% 18 8 6.10% 3.71% 8.49% 27 9 8.45% 5.69% 11.21% 41 25 15.49% 11.94% 19.05% 190 77 62.68% 57.97% 67.39% 411 5.00% 427 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit 2007 H 427 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 426 Page 40 Use of Services South Country Health Alliance (CBP) Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Medicaid Measurement Year Data Collection Methodology Eligible Member Population 2007 H 1412 Numerator events by admin data in eligible population 769 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR 54.46% 411 5.00% 432 237 NR 54.86% 0 Records Excluded - Contraindications/Admin Data 0 Records Excluded - Contraindications/Medical Record Review 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) NR NR NR 0 432 237 15 58.33% 53.57% 63.10% Page 41 Use of Services South Country Health Alliance (CBP) Adolescent Well-Care Visits Data Elements Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Medicaid Measurement Year Data Collection Methodology Eligible Member Population 2007 H 1946 Numerator events by admin data in eligible population 465 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS NR 23.90% 411 5.00% 432 118 NR 27.31% 0 Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data 0 Records Excluded - Contraindications/Medical Record Review 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) NR NR NR 0 432 118 26 33.33% 28.77% 37.89% Page 42 Use of Services South Country Health Alliance (CBP) Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Member Months Total Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 65+ Age 0-4 5-19 0-9 10-19 Number of Procedures Procedures / 1,000 Member Months NR NR NR NR Member Months Male Female Female Male Procedure Dilation & Curettage Hysterectomy, Abdominal Age 15-44 45-64 15-44 45-64 65+ Hysterectomy, 15-44 Vaginal 45-64 65+ Cholecystectomy, 30-64 Open 15-44 45-64 65+ Cholecystectomy, 30-64 Closed 15-44 45-64 65+ 20-44 Back Surgery 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 45-64 CABG 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2008 (Reporting Year 2007) Number of Procedures Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 43 Use of Services South Country Health Alliance (CBP) Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Age < 65 65-74 75-84 85+ Member Months Male Female Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2008 (Reporting Year 2007) Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Female Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 44 Use of Services South Country Health Alliance (CBP) Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Age < 65 65-74 75-84 85+ Member Months Male Female 0 0 2294 3495 2211 5818 1937 8387 Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2008 (Reporting Year 2007) Number of Procedures 0 0 0 0 0 0 1 0 0 1 2 0 0 0 0 0 0 3 3 7 0 0 0 1 0 5 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 2 0 0 Procedures / 1,000 Member Months NA 0.00 0.00 0.00 NA 0.00 0.45 0.00 NA 0.44 0.90 0.00 NA 0.00 0.00 0.00 NA 1.31 1.36 3.61 NA 0.00 0.00 0.52 NA 2.18 0.00 0.00 NA 0.00 0.45 0.00 NA 0.44 0.00 0.00 NA 0.00 0.00 0.00 NA 0.87 0.00 0.00 Female Number of Procedures 0 1 1 0 0 1 3 1 0 9 8 0 0 0 0 0 0 1 5 12 0 3 1 0 0 5 3 0 0 3 4 1 0 0 2 1 0 0 1 0 0 3 1 0 0 1 2 0 0 0 0 0 0 0 3 0 0 0 4 2 Procedures / 1,000 Member Months NA 0.29 0.17 0.00 NA 0.29 0.52 0.12 NA 2.58 1.38 0.00 NA 0.00 0.00 0.00 NA 0.29 0.86 1.43 NA 0.86 0.17 0.00 NA 1.43 0.52 0.00 NA 0.86 0.69 0.12 NA 0.00 0.34 0.12 NA 0.00 0.17 0.00 NA 0.86 0.17 0.00 NA 0.29 0.34 0.00 NA 0.00 0.00 0.00 NA 0.00 0.52 0.00 NA 0.00 0.69 0.24 Page 45 Use of Services South Country Health Alliance (CBP) Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Member Months Total 64521 104460 97341 57402 Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 Age 0-4 5-19 0-9 10-19 Number of Procedures 356 79 139 33 Procedures / 1,000 Member Months 5.52 0.81 1.33 0.57 Member Months Male Female 67942 19389 53826 18277 7327 8096 Male Procedure Dilation & Curettage Hysterectomy, Abdominal Hysterectomy, Vaginal Cholecystectomy, Open Cholecystectomy, Closed Back Surgery Mastectomy Lumpectomy Age 15-44 45-64 15-44 45-64 15-44 45-64 30-64 15-44 45-64 30-64 15-44 45-64 20-44 45-64 15-44 45-64 15-44 45-64 HEDIS 2008 (Reporting Year 2007) Female Number of Procedures Procedures / 1,000 Member Months 1 0.05 5 22 11 Number of Procedures 7 1 14 4 24 5 Procedures / 1,000 Member Months 0.10 0.12 0.21 0.49 0.35 0.62 3 0 0.04 0.00 68 7 24 11 1 1 14 2 1.00 0.86 0.45 1.36 0.01 0.12 0.21 0.25 0.27 1.13 1.50 Page 46 Use of Services South Country Health Alliance (CBP) Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:37 PM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 47 Use of Services South Country Health Alliance (CBP) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Use of Services South Country Health Alliance (CBP) Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:37 PM Member Months 0 0 0 0 0 5789 8029 10324 0 24142 Discharges 0 0 0 0 0 289 419 397 0 1105 0 0 0 0 0 287 411 387 0 1085 Discharges / 1,000 Member Months NA NA NA NA NA 49.92 52.19 38.45 45.77 NA NA NA NA NA 49.58 51.19 37.49 44.94 0 0 0 0 0 0 0 0 0 0 NA NA NA NA NA 0.00 0.00 0.00 0 0 0 0 0 NA NA NA HEDIS 2008 (Reporting Year 2007) 0.00 NA Days 0 0 0 0 0 857 1401 1211 0 3469 0 0 0 0 0 851 1386 1187 0 3424 Days / 1,000 Member Months NA NA NA NA NA 148.04 174.49 117.30 143.69 NA NA NA NA NA 147.00 172.62 114.97 141.83 0 0 0 0 0 0 0 0 0 0 NA NA NA NA NA 0.00 0.00 0.00 0 0 0 0 0 NA NA NA 0.00 NA Average Length of Stay NA NA NA NA NA 2.97 3.34 3.05 NA 3.14 NA NA NA NA NA 2.97 3.37 3.07 NA 3.16 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Page 49 Use of Services South Country Health Alliance (CBP) Inpatient Utilization - General Hospital/Acute Care Medicaid Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:37 PM Member Months 19782 84678 57402 73215 15423 3122 2810 2884 0 259316 Discharges Discharges / 1,000 Member Months 190 175 366 1794 214 75 70 79 0 2963 9.60 2.07 6.38 24.50 13.88 24.02 24.91 27.39 157 157 102 358 167 74 70 77 0 1162 7.94 1.85 1.78 4.89 10.83 23.70 24.91 26.70 10 18 13 79 47 0 0 0 0 167 0.51 0.21 0.23 1.08 3.05 0.00 0.00 0.00 251 1353 0 0 1604 HEDIS 2008 (Reporting Year 2007) 11.43 4.48 0.64 4.37 18.48 0.00 10.98 Days Days / 1,000 Member Months 965 470 806 3695 802 247 207 253 0 7445 48.78 5.55 14.04 50.47 52.00 79.12 73.67 87.73 660 384 252 814 507 237 207 250 0 3311 33.36 4.53 4.39 11.12 32.87 75.91 73.67 86.69 28.71 12.77 47 86 32 215 295 0 0 0 0 675 2.38 1.02 0.56 2.94 19.13 0.00 0.00 0.00 522 2657 0 0 3179 9.09 36.29 0.00 2.60 21.77 Average Length of Stay 5.08 2.69 2.20 2.06 3.75 3.29 2.96 3.20 NA 2.51 4.20 2.45 2.47 2.27 3.04 3.20 2.96 3.25 NA 2.85 4.70 4.78 2.46 2.72 6.28 NA NA NA NA 4.04 2.08 1.96 NA NA 1.98 Page 50 Use of Services South Country Health Alliance (CBP) Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 51 Use of Services South Country Health Alliance (CBP) Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services South Country Health Alliance (CBP) Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 5789 8029 10324 0 24142 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 0 0 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 0 0 0 4403 5671 4465 0 14539 HEDIS 2008 (Reporting Year 2007) Visits/ 1,000 Member Months NA NA NA NA NA 760.58 706.31 432.49 602.23 Emergency Room Visits Visits 0 0 0 0 0 321 377 318 0 1016 Visits/ 1,000 Member Months NA NA NA NA NA 55.45 46.95 30.80 42.08 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 150 198 147 0 495 Procedures/ 1,000 Member Months NA NA NA NA NA 25.91 24.66 14.24 20.50 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 2 5 12 0 19 Stays/ 1,000 Member Months NA NA NA NA NA 0.35 0.62 1.16 0.79 Page 53 Use of Services South Country Health Alliance (CBP) Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 19782 84678 57402 73215 15423 3122 2810 2884 0 259316 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 15627 30050 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 16905 42000 9135 1692 1218 1004 0 117631 HEDIS 2008 (Reporting Year 2007) Visits/ 1,000 Member Months 789.96 354.87 294.50 573.65 592.30 541.96 433.45 348.13 453.62 Emergency Room Visits Visits 1848 4414 2216 5945 807 140 131 100 0 15601 Visits/ 1,000 Member Months 93.42 52.13 38.60 81.20 52.32 44.84 46.62 34.67 60.16 Ambulatory Surgery/Procedures Procedures 83 439 156 884 381 51 57 38 0 2089 Procedures/ 1,000 Member Months 4.20 5.18 2.72 12.07 24.70 16.34 20.28 13.18 8.06 Observation Room Stays Resulting in Discharge Stays 57 65 215 1007 24 2 1 2 0 1373 Stays/ 1,000 Member Months 2.88 0.77 3.75 13.75 1.56 0.64 0.36 0.69 5.29 Page 54 Use of Services South Country Health Alliance (CBP) Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2008 (Reporting Year 2007) NR NR Page 55 Use of Services South Country Health Alliance (CBP) Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2008 (Reporting Year 2007) NR NR Page 56 Use of Services South Country Health Alliance (CBP) Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Age Member Months <1 0 1-9 0 10-19 0 20-44 0 45-64 0 65-74 5789 75-84 8029 85+ 10324 Unknown 0 24142 Total Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 0 NA 0 NA NA 1-9 0 NA 0 NA NA 10-19 0 NA 0 NA NA 20-44 0 NA 0 NA NA 45-64 0 NA 0 NA NA 65-74 98 16.93 2407 415.79 24.56 75-84 279 34.75 7450 927.89 26.70 85+ 427 41.36 10798 1045.91 25.29 Unknown 0 804 33.30 0 20655 855.56 NA 25.69 Age Total HEDIS 2008 (Reporting Year 2007) Page 57 Use of Services South Country Health Alliance (CBP) Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Age Member Months <1 19782 1-9 84678 10-19 57402 20-44 73215 45-64 15423 65-74 3122 75-84 2810 85+ 2884 Unknown Total 0 259316 Discharges Discharges / 1,000 Member Months <1 0 1-9 Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 0 0.00 0 0.00 NA 10-19 0 0.00 0 0.00 NA 20-44 2 0.03 14 0.19 7.00 45-64 5 0.32 127 8.23 25.40 65-74 13 4.16 305 97.69 23.46 75-84 24 8.54 1018 362.28 42.42 85+ 31 10.75 844 292.65 27.23 Unknown 0 75 0.29 0 2308 8.90 NA 30.77 Age Total HEDIS 2008 (Reporting Year 2007) Page 58 Use of Services Health Alliance (CBP) Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Member Months (Inpatient) Total Sex M F Total M F NR 13-17 Total M F NR 18-64 Total M F NR 65+ Total M F NR Unknown Total NR NR NR NR Age Total M F Total Number HEDIS 2008 (Reporting Year 2007) Female Total Member Months (Outpatient/ED) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Services 0-12 Male Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 59 Use of Services Health Alliance (CBP) Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Member Months (Inpatient) Member Months (Any) Male Age Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total Age Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Unknown Total Total M F NR Total M F Total NR NR NR NR HEDIS 2008 (Reporting Year 2007) Female Total Member Months (Outpatient/ED) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Services 0-12 Male Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 60 Use of Services Health Alliance (CBP) Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Male Female Total Male Female Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6442 0 6442 0 17700 0 17700 0 24142 0 24142 0 6442 0 6442 0 17700 0 17700 0 24142 0 24142 0 6442 0 6442 0 17700 0 17700 Any Services Age 0-12 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female Male Female Total 0 0 0 0 0 0 0 0 0 24142 0 24142 0 6442 0 6442 0 17700 0 17700 0 24142 0 24142 Intensive Outpatient/Partial Hospitalization Inpatient Member Months (Outpatient/ED) Outpatient/ED Number Percent Number Percent Number Percent Number Percent 0 0 0 0 0 0 0 0 0 54 136 190 0 0 0 54 136 190 NA NA NA NA NA NA NA NA NA 10.06% 9.22% 9.44% NA NA NA 10.06% 9.22% 9.44% 0 0 0 0 0 0 0 0 0 17 54 71 0 0 0 17 54 71 NA NA NA NA NA NA NA NA NA 3.17% 3.66% 3.53% NA NA NA 3.17% 3.66% 3.53% 0 0 0 0 0 0 0 0 0 0 2 2 0 0 0 0 2 2 NA NA NA NA NA NA NA NA NA 0.00% 0.14% 0.10% NA NA NA 0.00% 0.14% 0.10% 0 0 0 0 0 0 0 0 0 43 89 132 0 0 0 43 89 132 NA NA NA NA NA NA NA NA NA 8.01% 6.03% 6.56% NA NA NA 8.01% 6.03% 6.56% HEDIS 2008 (Reporting Year 2007) Page 61 Use of Services Health Alliance (CBP) Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Age Female Total Female Total Male Female Total 63565 14462 60557 14815 124122 29277 63565 14462 60557 14815 124122 29277 63565 14462 60557 14815 124122 29277 63565 14462 60557 14815 124122 29277 29956 2722 0 110705 67145 6093 0 148610 97101 8815 0 259315 29956 2722 0 110705 67145 6093 0 148610 97101 8815 0 259315 29956 2722 0 110705 67145 6093 0 148610 97101 8815 0 259315 29956 2722 0 110705 67145 6093 0 148610 97101 8815 0 259315 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Male Member Months (Outpatient/ED) Male Any Services 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female Intensive Outpatient/Partial Hospitalization Inpatient Outpatient/ED Number Percent Number Percent Number Percent Number Percent 676 459 1135 318 358 676 591 1541 2132 21 49 70 0 0 0 1606 2407 4013 12.76% 9.10% 10.97% 26.39% 29.00% 27.71% 23.67% 27.54% 26.35% 9.26% 9.65% 9.53% NA NA NA 17.41% 19.44% 18.57% 11 4 15 13 27 40 46 93 139 8 5 13 0 0 0 78 129 207 0.21% 0.08% 0.15% 1.08% 2.19% 1.64% 1.84% 1.66% 1.72% 3.53% 0.98% 1.77% NA NA NA 0.85% 1.04% 0.96% 10 4 14 3 3 6 10 14 24 0 0 0 0 0 0 23 21 44 0.19% 0.08% 0.14% 0.25% 0.24% 0.25% 0.40% 0.25% 0.30% 0.00% 0.00% 0.00% NA NA NA 0.25% 0.17% 0.20% 673 459 1132 318 355 673 584 1520 2104 16 47 63 0 0 0 1591 2381 3972 12.71% 9.10% 10.94% 26.39% 28.75% 27.58% 23.39% 27.17% 26.00% 7.05% 9.26% 8.58% NA NA NA 17.25% 19.23% 18.38% HEDIS 2008 (Reporting Year 2007) Page 62 Health Alliance (CBP) Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 63 Health Alliance (CBP) Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 64 Health Alliance (CBP) Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 0 6442 0 6442 Female 0 0 0 0 0 17700 0 17700 Member Months (Inpatient) Total 0 0 0 0 0 24142 0 24142 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 19 15 34 0 0 0 19 15 34 HEDIS 2008 (Reporting Year 2007) Male 0 0 0 0 0 6442 0 6442 Female 0 0 0 0 0 17700 0 17700 Total 0 0 0 0 0 24142 0 24142 Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 3.54% 1.02% 1.69% NA NA NA 3.54% 1.02% 1.69% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 12 10 22 0 0 0 12 10 22 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 2.24% 0.68% 1.09% NA NA NA 2.24% 0.68% 1.09% Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6442 17700 24142 0 0 0 6442 17700 24142 Member Months (Outpatient/ED) Male 0 0 0 0 0 6442 0 6442 Female 0 0 0 0 0 17700 0 17700 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 9 6 15 0 0 0 9 6 15 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Total 0 0 0 0 0 24142 0 24142 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 1.68% 0.41% 0.75% NA NA NA 1.68% 0.41% 0.75% Page 65 Health Alliance (CBP) Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 63565 14462 7394 8024 14538 2722 0 110705 Female 60557 14815 21658 24068 21419 6093 0 148610 Member Months (Inpatient) Total 124122 29277 29052 32092 35957 8815 0 259315 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 4 2 6 57 51 108 84 122 206 104 183 287 242 188 430 9 3 12 0 0 0 500 549 1049 HEDIS 2008 (Reporting Year 2007) Male 63565 14462 7394 8024 14538 2722 0 110705 Female 60557 14815 21658 24068 21419 6093 0 148610 Total 124122 29277 29052 32092 35957 8815 0 259315 Inpatient Percent 0.08% 0.04% 0.06% 4.73% 4.13% 4.43% 13.63% 6.76% 8.51% 15.55% 9.12% 10.73% 19.98% 10.53% 14.35% 3.97% 0.59% 1.63% NA NA NA 5.42% 4.43% 4.85% Number 2 0 2 18 15 33 22 29 51 14 54 68 83 62 145 4 2 6 0 0 0 143 162 305 Percent 0.04% 0.00% 0.02% 1.49% 1.21% 1.35% 3.57% 1.61% 2.11% 2.09% 2.69% 2.54% 6.85% 3.47% 4.84% 1.76% 0.39% 0.82% NA NA NA 1.55% 1.31% 1.41% Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 63565 14462 7394 8024 14538 2722 0 110705 60557 14815 21658 24068 21419 6093 0 148610 124122 29277 29052 32092 35957 8815 0 259315 Member Months (Outpatient/ED) Male 63565 14462 7394 8024 14538 2722 0 110705 Female 60557 14815 21658 24068 21419 6093 0 148610 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 2 2 0 1 1 1 1 2 0 0 0 0 0 0 1 4 5 Number 2 2 4 51 47 98 78 109 187 99 163 262 211 172 383 6 1 7 0 0 0 447 494 941 Percent 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.11% 0.08% 0.00% 0.05% 0.04% 0.08% 0.06% 0.07% 0.00% 0.00% 0.00% NA NA NA 0.01% 0.03% 0.02% Total 124122 29277 29052 32092 35957 8815 0 259315 Percent 0.04% 0.04% 0.04% 4.23% 3.81% 4.02% 12.66% 6.04% 7.72% 14.81% 8.13% 9.80% 17.42% 9.64% 12.78% 2.65% 0.20% 0.95% NA NA NA 4.85% 3.99% 4.35% Page 66 Use of Services South Country Health Alliance (CBP) Outpatient Drug Utilization Commercial Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Oct 7, 2009 1:37 PM Member Months NR Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 67 Use of Services South Country Health Alliance (CBP) Outpatient Drug Utilization Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Age Member Months 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 68 Use of Services South Country Health Alliance (CBP) Outpatient Drug Utilization MSHO Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Oct 7, 2009 1:37 PM Member Months 0 0 0 0 5789 8029 10324 0 24142 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total $0.00 $0.00 $0.00 $13,370.00 $2,027,945.00 $2,709,437.00 $2,707,314.00 $0.00 $7,458,066.00 HEDIS 2008 (Reporting Year 2007) Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA $350.31 $337.46 $262.23 $308.92 Total Number of Prescriptions 0 0 0 244 43742 71727 92215 0 207928 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA 90.67 107.20 107.19 103.35 Page 69 Use of Services South Country Health Alliance (CBP) Outpatient Drug Utilization Medicaid Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 104460 57402 73215 15423 3122 2810 2884 0 259316 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:37 PM $1,934,587.00 $2,124,265.00 $6,098,331.00 $2,673,025.00 $1,918.00 $1,917.00 $6,710.00 $0.00 $12,840,753.00 HEDIS 2008 (Reporting Year 2007) Avg. Cost of Prescriptions / Per Member Per Month $18.52 $37.01 $83.29 $173.31 $0.61 $0.68 $2.33 $49.52 Total Number of Prescriptions 42178 34227 120287 50799 37 66 257 0 247851 Avg. Num. Of Prescriptions / Per Member Per Year 4.85 7.16 19.72 39.52 0.14 0.28 1.07 11.47 Page 70 Access/Availability of Care South Country Health Alliance (CBP) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 71 Access/Availability of Care South Country Health Alliance (CBP) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 72 Access/Availability of Care South Country Health Alliance (CBP) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Ages 20-44 Ages 45-64 Ages 65+ 0 0 1731 2007 A 0 0 1699 NA NA NA NA NA NA 98.15% 97.49% 98.81% Page 73 Access/Availability of Care South Country Health Alliance (CBP) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Ages 20-44 Ages 45-64 Ages 65+ 2056 500 414 2007 A 1891 451 383 91.97% 90.78% 93.17% 90.20% 87.49% 92.91% 92.51% 89.86% 95.17% Page 74 Access/Availability of Care South Country Health Alliance (CBP) Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 75 Access/Availability of Care South Country Health Alliance (CBP) Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 766 1810 643 776 2007 A 743 1549 550 630 97.00% 95.72% 98.27% 85.58% 83.93% 87.23% 85.54% 82.74% 88.33% 81.19% 78.37% 84.00% Page 76 Access/Availability of Care South Country Health Alliance (CBP) Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Data Elements Timeliness of Prenatal Care Postpartum Care NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative or Hybrid) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical records data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 77 Access/Availability of Care South Country Health Alliance (CBP) Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Timeliness of Prenatal Care Postpartum Care Data collection methodology (Administrative or Hybrid) H H Eligible member population (i.e. members who meet all denominator criteria) 661 661 Number of numerator events by administrative data in eligible population (before exclusions) 357 264 Current year's administrative rate (before exclusions) 54.01% 39.94% Minimum required sample size (MRSS) or other sample size 411 411 Oversampling rate Final sample size (FSS) 5% 432 5% 432 Number of numerator events by administrative data in FSS 244 171 56.48% 39.58% Number of original sample records excluded because of valid data errors 0 0 Number of administrative data records excluded 0 0 Number of medical records data records excluded 0 0 Number of employee/dependent medical records excluded 0 0 0 432 244 141 0 432 171 122 89.12% 86.07% 92.17% 67.82% 63.30% 72.35% Data Elements Administrative rate on FSS Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 78 Access/Availability of Care South Country Health Alliance (CBP) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR Lower 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 79 Access/Availability of Care South Country Health Alliance (CBP) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR Lower 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 80 Access/Availability of Care South Country Health Alliance (CBP) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment 2007 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Engagement of AOD Treatment 18+ Year Olds 0 25 25 0 0 14 1 14 1 Reported rate NA NA NA NA NA NA Lower 95% confidence interval NA NA NA NA NA NA NA NA NA NA NA NA Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 81 Access/Availability of Care South Country Health Alliance (CBP) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment 2007 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Engagement of AOD Treatment 18+ Year Olds 44 353 397 23 6 187 74 210 80 Reported rate 52.27% 13.64% 52.97% 20.96% 52.90% 20.15% Lower 95% confidence interval 36.38% 68.17% 2.36% 24.91% 47.63% 58.32% 16.58% 25.35% 47.86% 57.93% 16.08% 24.22% Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 82 Health Plan Stability South Country Health Alliance (CBP) Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 83 Health Plan Stability South Country Health Alliance (CBP) Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 84 Health Plan Stability South Country Health Alliance (CBP) Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO Product/Product Line Years in Business Members* 2.33 0.00 0.00 0.00 0.00 2.33 2040 0 0 0 0 2040 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 2040 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 85 Health Plan Stability South Country Health Alliance (CBP) Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid Product/Product Line Years in Business Members* 6.16 0.00 0.00 0.00 0.00 6.16 23169 0 0 0 0 23169 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 23169 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 86 Health Plan Descriptive Information South Country Health Alliance (CBP) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:37 PM Commercial Male Member Months Female <1 1-4 5-9 10-14 15-17 18-19 Total NR NR NR NR NR NR 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 NR NR 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 NR NR 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 NR NR >=65 Subtotal >=65 Subtotal: % Age Unknown Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR Page 87 Health Plan Descriptive Information South Country Health Alliance (CBP) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:37 PM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Page 88 Health Plan Descriptive Information South Country Health Alliance (CBP) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:37 PM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 1044 1236 1236 972 1068 864 0 0.00% 1512 1980 2352 3456 3984 4392 0 0.00% 6420 100.00% 0 17676 100.00% 0 24096 100.00% 6420 17676 HEDIS 2008 (Reporting Year 2007) 0 0 0 0 0 0 0 0 0 2556 3216 3588 4428 5052 5256 0 24096 Page 89 Health Plan Descriptive Information South Country Health Alliance (CBP) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:37 PM Medicaid <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 10124 23122 20306 16340 8135 3240 Member Months Female 9658 21617 19633 15571 8893 5223 Total 19782 44739 39939 31911 17028 8463 81267 73.41% 4154 4285 3739 3732 3479 80595 54.23% 16435 14146 9922 7769 5554 161862 62.42% 19389 17.51% 3281 2189 1264 593 53826 36.22% 4108 2017 1297 674 73215 28.23% 7327 6.62% 847 360 471 451 350 243 8096 5.45% 1177 738 747 1141 1079 1211 15423 5.95% 2722 2.46% 0 6093 4.10% 0 8815 3.40% 110705 148610 HEDIS 2008 (Reporting Year 2007) 20589 18431 13661 11501 9033 7389 4206 2561 1267 2024 1098 1218 1592 1429 1454 0 259315 Page 90
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