Sanford Health Plan Plan Name 2007 Reporting Year Submission # General Info Disclaimers Code CIS Plan ID 1 Last Refreshed: Page Childhood Immunization Status 9/2/2008 4:10:10 PM Use of Services Measures Code Page 21 W15 Well Child Visits in the First 15 Months of Life 39 22 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 41 Page 23 AWC Adolescent Well-Care Visits 42 3 24 FSP Frequency of Selected Procedures 43 Inpatient Utilization - General Hospital/Acute Care 47 2 Effectiveness of Care Measures 38 URI Appropriate Treatment for Children with Upper Respiratory Infection 5 25 COL Colorectal Cancer Screening 6 26 AMB Ambulatory Care 51 BCS Breast Cancer Screening 7 27 NON Inpatient Utilization - Nonacute Care 55 CCS Cervical Cancer Screening 11 28 Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services 59 29 IAD Identification of Alcohol and Other Drug Services 63 30 ORX Outpatient Drug Utilization 67 IPU MPT CHL Chlamydia Screening in Women 12 OMW Osteoporosis Management in Women Who had a Fracture 13 CBP Controlling High Blood Pressure 14 PBH Persistence of Beta Blocker Treatment After Hearth Attack 15 CMC Cholesterol Management for Patients with Cardiovascular Conditions 16 Code CDC Comprehensive Diabetes Care 20 31 AAP Adult's Access to Preventive/Ambulatory Health Services 71 ASM Use of Appropriate Medications for People with Asthma 24 32 CAP Children's and Adolescents' Access to Primary Care Practitioners 75 AMM Antidepressant Medication Management 26 33 PPC ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 30 GSO Glaucoma Screening in Older Adults 31 34 Code 35 MPM Annual Monitoring for Patients on Persistent Medications 32 DAE Use of High Risk Medications in the Elderly 36 DDE Potentially Harmful Drug-Disease Interactions in the Elderly HEDIS 2008 (Reporting Year 2007) 37 IET YIB Code 36 ENP Access / Availability of Care Measures Page Prenatal and Postpartum Care 77 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 79 Health Plan Stability Measures Page Years in Business / Total Membership Health Plan Descriptive Information Measures Enrollment by Product Line (Age & Sex) 83 Page 87 Page 1 DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2008 (Reporting Year 2007) Page 2 Effectiveness of Care Sanford Health Plan Childhood Immunization Status Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 14 5.34% 36 13.74% 35 13.36% 40 15.27% 38 14.50% 42 16.03% 20 7.63% 12 4.58% 9 3.44% 14 5.34% 36 13.74% 35 13.36% 40 15.27% 38 14.50% 42 16.03% 20 7.63% 12 4.58% 9 3.44% 14 211 85.88% 81.47% 90.29% 36 217 96.56% 94.17% 98.96% 35 215 95.42% 92.70% 98.14% 40 214 96.95% 94.67% 99.22% 38 216 96.95% 94.67% 99.22% 42 184 86.26% 81.90% 90.62% 20 150 64.89% 58.91% 70.86% 12 191 77.48% 72.23% 82.73% 9 141 57.25% 51.07% 63.43% 262 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2008 (Reporting Year 2007) MMR 262 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2007 H 262 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 262 Page 3 Effectiveness of Care Sanford Health Plan Childhood Immunization Status Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Data Elements General Measure Data DTaP/DT IPV MMR HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 4 Effectiveness of Care Sanford Health Plan Appropriate Treatment for Children with Upper Respiratory Infection Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data Collection Methodology Commercial Medicaid 2007 A Eligible Member Population 437 Numerator Events by Admin Data 16 Reported Rate 96.34% NR Lower 95% Confidence Interval 94.46% NR Upper 95% Confidence Interval 98.21% NR HEDIS 2008 (Reporting Year 2007) Page 5 Effectiveness of Care Sanford Health Plan Colorectal Cancer Screening Data Elements Measurement Year Data collection methodology (administrative or hybrid) Eligible population Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage MSHO NR NR NR NR NR NR Commercial 2007 A 4018 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data 1602 Numerator events by medical records Reported rate 39.87% NR NR Lower 95% confidence interval 38.34% NR NR Upper 95% confidence interval 41.40% NR NR HEDIS 2008 (Reporting Year 2007) Page 6 Effectiveness of Care Sanford Health Plan Breast Cancer Screening Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 Ages 52-69 Total 1728 1185 68.58% 66.36% 70.79% 1932 1472 76.19% 74.27% 78.12% 3660 2657 72.60% 71.14% 74.05% 2007 A Page 7 Effectiveness of Care Sanford Health Plan Breast Cancer Screening Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 NR NR NR Ages 52-69 Total NR NR NR NR NR NR NR NR Page 8 Effectiveness of Care Sanford Health Plan Breast Cancer Screening Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 NR NR NR Ages 52-69 Total NR NR NR NR NR NR NR NR Page 9 Effectiveness of Care Sanford Health Plan Breast Cancer Screening Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 NR NR NR Ages 52-69 Total NR NR NR NR NR NR NR NR Page 10 Effectiveness of Care Sanford Health Plan Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Medicaid 2006 A 3957 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate NR NR NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) 3110 78.59% 77.30% 79.89% NR NR NR Page 11 Effectiveness of Care Sanford Health Plan Chlamydia Screening in Women Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Ages 16-20 Ages 21-25 Data Medicaid Total General Measure Ages 16-20 Ages 21-25 Data Total 2007 A 402 104 25.87% 21.47% 30.28% 621 180 28.99% 25.34% 32.63% 1023 284 27.76% 24.97% 30.55% NR NR NR NR NR NR NR NR NR NR NR Page 12 Effectiveness of Care Sanford Health Plan Data Last Refreshed: Sep 2, 2008 4:10 PM Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) Medicare Advantage MSHO NR NR NR NR NR NR Page 13 Effectiveness of Care Sanford Health Plan Controlling High Blood Pressure Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Commercial NR NR NR 1442 0 0.00% 401 15.00% 462 0 0.00% Number of administrative data records excluded 1 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the OverSample List 3 Numerator Events by Medical Record NR H 0 Numerator Events by Admin Data MSHO 2007 Records Excluded because of Valid Data Errors Denominator Medicare Advantage 401 0 239 Reported Rate 59.60% NR NR Lower 95% Confidence Interval 54.67% NR NR Upper 95% Confidence Interval 64.53% NR NR HEDIS 2008 (Reporting Year 2007) Page 14 Effectiveness of Care Sanford Health Plan Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Measurement Year Commercial Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage MSHO Medicaid 2007 Data Collection Methodology A Eligible Member Population 18 Numerator Events by Admin Data on Eligible Population 11 Reported Rate NA NR NR NR Lower 95% Confidence Interval NA NR NR NR Upper 95% Confidence Interval NA NR NR NR HEDIS 2008 (Reporting Year 2007) Page 15 Effectiveness of Care Sanford Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of administrative data records excluded 2 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2008 (Reporting Year 2007) 51 28 42.15% 23.14% 51 28 42.15% 23.14% 50 61 28 49 93.28% 88.36% 98.20% 64.71% 55.70% 73.71% 121 0.00% 121 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2007 H 121 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 119 Page 16 Effectiveness of Care Sanford Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 17 Effectiveness of Care Sanford Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 18 Effectiveness of Care Sanford Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 19 Effectiveness of Care Sanford Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2007 H 853 2007 H 853 2007 H 853 2007 H 853 2007 H 853 2007 H 853 2007 H 853 2007 H 853 2007 H 853 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 334 39.16% 411 15% 473 334 70.61% 853 100.00% 411 15% 473 473 100.00% 17 1.99% 411 15% 473 17 3.59% 168 19.70% 411 15% 473 168 35.52% 294 34.47% 411 15% 473 294 62.16% 34 3.99% 411 15% 473 34 7.19% 315 36.93% 411 15% 473 315 66.60% 0 0.00% 411 15% 473 0 0.00% 0 0.00% 411 15% 473 0 0.00% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 2 2 2 2 2 2 2 2 2 14 14 14 14 14 14 14 14 14 0 0 0 0 0 0 0 0 0 16 411 334 48 92.94% 90.35% 95.54% 16 411 2 77 19.22% 15.29% 23.15% 16 411 17 178 47.45% 42.50% 52.39% 16 411 168 53 53.77% 48.83% 58.71% 16 411 294 50 83.70% 80.01% 87.39% 16 411 34 162 47.69% 42.74% 52.64% 16 411 315 25 82.73% 78.95% 86.50% 16 411 0 273 66.42% 61.74% 71.11% 16 411 0 152 36.98% 32.19% 41.77% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 20 Effectiveness of Care Sanford Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care Sanford Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 22 Effectiveness of Care Sanford Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 23 Effectiveness of Care Sanford Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 33 33 100.00% 98.48% 100.00% 36 32 88.89% 77.23% 100.00% 145 121 83.45% 77.05% 89.84% 214 186 86.92% 82.16% 91.67% 2007 A Page 24 Effectiveness of Care Sanford Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 5-9 NR NR NR Ages 10-17 NR NR NR Ages 18-56 Total NR NR NR NR NR NR NR NR Page 25 Effectiveness of Care Sanford Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 14 12.61% 5.99% 19.24% 68 61.26% 51.75% 70.77% 53 47.75% 38.00% 57.49% 2007 A 111 Page 26 Effectiveness of Care Sanford Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care Sanford Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 28 Effectiveness of Care Sanford Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 29 Effectiveness of Care Sanford Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) General Measure Data Medicaid Initiation Phase Continuation and Maintenance Phase 38 16 42.11% 25.09% 59.12% 14 5 NA NA NA General Measure Data Initiation Phase Continuation and Maintenance Phase NR NR NR NR NR NR 2007 A Page 30 Effectiveness of Care Sanford Health Plan Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage MSHO NR NR NR NR NR NR Page 31 Effectiveness of Care Sanford Health Plan Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 1315 959 72.93% 70.49% 75.37% 21 10 NA NA NA 1099 794 72.25% 69.55% 74.94% 60 44 73.33% 61.31% 85.36% 2495 1807 72.42% 70.65% 74.20% 2007 A Page 32 Effectiveness of Care Sanford Health Plan Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 33 Effectiveness of Care Sanford Health Plan Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 34 Effectiveness of Care Sanford Health Plan Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Data Elements General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 35 Effectiveness of Care Sanford Health Plan Use of High Risk Medications in the Elderly Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Data Elements General Measure Data MSHO 1 or More Prescriptions 2 or More Prescriptions NR NR NR NR NR NR General Measure Data 1 or More Prescriptions 2 or More Prescriptions NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 36 Effectiveness of Care Sanford Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 37 Effectiveness of Care Sanford Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 38 Use of Services Sanford Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 0 6 3 12 24 68 111 0.00% 0.00% 0.22% 2.68% 0.34% 5.02% 1.34% 0.00% 3.07% 5.36% 2.19% 8.53% 10.71% 6.44% 14.99% 30.36% 24.11% 36.60% 49.55% 42.78% 56.32% 2007 A 224 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 39 Use of Services Sanford Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 40 Use of Services Sanford Health Plan Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Medicaid 2007 A 1361 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) 644 47.32% 44.63% 50.01% NR NR NR Page 41 Use of Services Sanford Health Plan Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Medicaid 2007 A 3556 Numerator events by admin data in eligible population Current Year's Admin Rate NR NR Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS NR NR Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) 1001 28.15% 26.66% 29.64% NR NR NR Page 42 Use of Services Sanford Health Plan Frequency of Selected Procedures Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Member Months Total 25876 49656 75284 51504 Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 65+ Age 0-4 5-19 0-9 10-19 Number of Procedures 177 28 63 27 Procedures / 1,000 Member Months 6.84 0.37 1.27 0.52 Member Months Male Female 85707 62207 72403 87039 49118 56569 2111 1889 Male Procedure Dilation & Curettage Hysterectomy, Abdominal Age 15-44 45-64 15-44 45-64 65+ Hysterectomy, 15-44 Vaginal 45-64 65+ Cholecystectomy, 30-64 Open 15-44 45-64 65+ Cholecystectomy, 30-64 Closed 15-44 45-64 65+ Back Surgery 20-44 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 45-64 CABG 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2008 (Reporting Year 2007) Female Number of Procedures Procedures / 1,000 Member Months 4 0.05 1 24 0 13 33 1 57 1 48 4 7 1 13 1 0.47 0.28 0.00 0.21 0.67 0.47 1.16 0.47 0.98 1.89 0.14 0.47 0.26 0.47 Number of Procedures 5 11 16 12 1 45 39 2 Procedures / 1,000 Member Months 0.06 0.19 0.19 0.21 0.53 0.53 0.69 1.06 1 4 0 0.01 0.07 0.00 73 38 0 10 19 0 19 2 36 1 2 0 0.85 0.67 0.00 0.14 0.34 0.00 0.34 1.06 0.64 0.53 0.04 0.00 6 5 0 10 25 0 0.07 0.09 0.00 0.12 0.44 0.00 Page 43 Use of Services Sanford Health Plan Frequency of Selected Procedures Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Age < 65 65-74 75-84 85+ Member Months Male Female Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2008 (Reporting Year 2007) Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Female Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 44 Use of Services Sanford Health Plan Frequency of Selected Procedures Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Age < 65 65-74 75-84 85+ Member Months Male Female Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2008 (Reporting Year 2007) Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Female Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 45 Use of Services Sanford Health Plan Frequency of Selected Procedures Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Member Months Total Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 Age 0-4 5-19 0-9 10-19 Number of Procedures Procedures / 1,000 Member Months NR NR NR NR Member Months Male Female Male Procedure Dilation & Curettage Hysterectomy, Abdominal Hysterectomy, Vaginal Cholecystectomy, Open Cholecystectomy, Closed Back Surgery Mastectomy Lumpectomy Age 15-44 45-64 15-44 45-64 15-44 45-64 30-64 15-44 45-64 30-64 15-44 45-64 20-44 45-64 15-44 45-64 15-44 45-64 HEDIS 2008 (Reporting Year 2007) Number of Procedures Female Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 46 Use of Services Sanford Health Plan Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Sep 2, 2008 4:10 PM Member Months 5351 44305 51504 134610 105687 3842 158 0 0 345457 Discharges Discharges / 1,000 Member Months 49 85 75 893 655 36 7 0 0 1800 9.16 1.92 1.46 6.63 6.20 9.37 44.30 NA 44 69 37 169 259 21 5 0 0 604 8.22 1.56 0.72 1.26 2.45 5.47 31.65 NA 5 16 24 173 394 15 2 0 0 629 0.93 0.36 0.47 1.29 3.73 3.90 12.66 NA 14 551 2 0 567 0.27 4.09 0.02 HEDIS 2008 (Reporting Year 2007) 5.21 1.75 1.82 1.92 Days Days / 1,000 Member Months 185 298 188 2693 2187 150 31 0 0 5732 34.57 6.73 3.65 20.01 20.69 39.04 196.20 NA 173 224 87 601 835 83 29 0 0 2032 32.33 5.06 1.69 4.46 7.90 21.60 183.54 NA 12 74 69 629 1346 67 2 0 0 2199 2.24 1.67 1.34 4.67 12.74 17.44 12.66 NA 32 1463 6 0 1501 0.62 10.87 0.06 16.59 5.88 6.37 5.08 Average Length of Stay 3.78 3.51 2.51 3.02 3.34 4.17 4.43 NA NA 3.18 3.93 3.25 2.35 3.56 3.22 3.95 5.80 NA NA 3.36 2.40 4.63 2.88 3.64 3.42 4.47 1.00 NA NA 3.50 2.29 2.66 3.00 NA 2.65 Page 47 Use of Services Sanford Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Use of Services Sanford Health Plan Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Sep 2, 2008 4:10 PM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Use of Services Sanford Health Plan Inpatient Utilization - General Hospital/Acute Care Medicaid Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Sep 2, 2008 4:10 PM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 50 Use of Services Sanford Health Plan Ambulatory Care Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 5351 44305 51504 134610 105687 3842 158 0 0 345457 Outpatient Visits (Excludes MH/CD) Age Visits 4726 12492 10-19 20-44 45-64 65-74 75-84 85+ Unknown 10166 31538 32231 1700 66 0 0 92919 <1 1-9 Total HEDIS 2008 (Reporting Year 2007) Visits/ 1,000 Member Months 883.20 281.95 197.38 234.29 304.97 442.48 417.72 NA 268.97 Emergency Room Visits Visits 130 547 576 1404 862 30 3 0 0 3552 Visits/ 1,000 Member Months 24.29 12.35 11.18 10.43 8.16 7.81 18.99 NA 10.28 Ambulatory Surgery/Procedures Procedures 32 198 161 883 1770 120 3 0 0 3167 Procedures/ 1,000 Member Months 5.98 4.47 3.13 6.56 16.75 31.23 18.99 NA 9.17 Observation Room Stays Resulting in Discharge Stays 18 20 18 93 52 4 0 0 0 205 Stays/ 1,000 Member Months 3.36 0.45 0.35 0.69 0.49 1.04 0.00 NA 0.59 Page 51 Use of Services Sanford Health Plan Ambulatory Care Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services Sanford Health Plan Ambulatory Care Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 53 Use of Services Sanford Health Plan Ambulatory Care Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 54 Use of Services Sanford Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Age Member Months <1 5351 1-9 44305 10-19 51504 20-44 134610 45-64 105687 65-74 3842 75-84 158 85+ Unknown Total 0 0 345457 Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 0 0.00 0 0.00 NA 10-19 0 0.00 0 0.00 NA 20-44 6 0.04 130 0.97 21.67 45-64 33 0.31 399 3.78 12.09 65-74 5 1.30 72 18.74 14.40 75-84 1 6.33 6 37.97 6.00 85+ 0 NA 0 NA NA Unknown 0 45 0.13 0 607 1.76 NA 13.49 Discharges Discharges / 1,000 Member Months <1 0 1-9 Age Total HEDIS 2008 (Reporting Year 2007) Page 55 Use of Services Sanford Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2008 (Reporting Year 2007) NR NR Page 56 Use of Services Sanford Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2008 (Reporting Year 2007) NR NR Page 57 Use of Services Sanford Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2008 (Reporting Year 2007) NR NR Page 58 Use of Services Sanford Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age Member Months (Ambulatory) Female Total Male Female Total Male Female Total Male Female Total 32822 13888 30927 13117 63749 27005 32822 13888 30927 13117 63749 27005 32822 13888 30927 13117 63749 27005 32822 13888 30927 13117 63749 27005 116425 2111 0 165246 134278 1889 0 180211 250703 4000 0 345457 116425 2111 0 165246 134278 1889 0 180211 250703 4000 0 345457 116425 2111 0 165246 134278 1889 0 180211 250703 4000 0 345457 116425 2111 0 165246 134278 1889 0 180211 250703 4000 0 345457 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Day/Night) Male Any Mental Health Services 0-12 Member Months (Inpatient) Inpatient Mental Health Services Number Percent Number Percent Day/Night Mental Health Services Percent Number 122 75 197 77 101 178 340 641 981 3 3 6 0 0 0 542 820 1362 4.46% 2.91% 3.71% 6.65% 9.24% 7.91% 3.50% 5.73% 4.70% 1.71% 1.91% 1.80% NA NA NA 3.94% 5.46% 4.73% 2 2 4 11 10 21 24 36 60 0 0 0 0 0 0 37 48 85 0.07% 0.08% 0.08% 0.95% 0.91% 0.93% 0.25% 0.32% 0.29% 0.00% 0.00% 0.00% NA NA NA 0.27% 0.32% 0.30% 0 0 0 2 1 3 2 8 10 0 0 0 0 0 0 4 9 13 HEDIS 2008 (Reporting Year 2007) 0.00% 0.00% 0.00% 0.17% 0.09% 0.13% 0.02% 0.07% 0.05% 0.00% 0.00% 0.00% NA NA NA 0.03% 0.06% 0.05% Ambulatory Mental Health Services Percent Number 122 74 196 77 100 177 329 635 964 3 3 6 0 0 0 531 812 1343 4.46% 2.87% 3.69% 6.65% 9.15% 7.87% 3.39% 5.67% 4.61% 1.71% 1.91% 1.80% NA NA NA 3.86% 5.41% 4.67% Page 59 Use of Services Sanford Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female NR Member Months (Inpatient) Total 0-12 Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Total NR Unknown M F Total M F Total NR NR NR NR Total HEDIS 2008 (Reporting Year 2007) Female Total Member Months (Day/Night) Male Female Total Member Months (Ambulatory) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Mental Health Services Age Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Inpatient Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Day/Night Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Ambulatory Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 60 Use of Services Sanford Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female NR Member Months (Inpatient) Total 0-12 Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Total NR Unknown M F Total M F Total NR NR NR NR Total HEDIS 2008 (Reporting Year 2007) Female Total Member Months (Day/Night) Male Female Total Member Months (Ambulatory) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Mental Health Services Age Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Inpatient Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Day/Night Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Ambulatory Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 61 Use of Services Sanford Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female NR Member Months (Inpatient) Total 0-12 Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Total NR Unknown M F Total M F Total NR NR NR NR Total HEDIS 2008 (Reporting Year 2007) Female Total Member Months (Day/Night) Male Female Total Member Months (Ambulatory) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Mental Health Services Age Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Inpatient Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Day/Night Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Ambulatory Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 62 Sanford Health Plan Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 32822 13888 16413 25123 74889 2111 0 165246 Female 30927 13117 19249 29509 85520 1889 0 180211 Total 63749 27005 35662 54632 160409 4000 0 345457 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 10 11 21 17 11 28 25 11 36 45 29 74 1 0 1 0 0 0 98 62 160 HEDIS 2008 (Reporting Year 2007) Percent 0.00% 0.00% 0.00% 0.86% 1.01% 0.93% 1.24% 0.69% 0.94% 1.19% 0.45% 0.79% 0.72% 0.41% 0.55% 0.57% 0.00% 0.30% NA NA NA 0.71% 0.41% 0.56% Member Months (Inpatient) Male 32822 13888 16413 25123 74889 2111 0 165246 Female 30927 13117 19249 29509 85520 1889 0 180211 Total 63749 27005 35662 54632 160409 4000 0 345457 Member Months (Day/Night) Male 32822 13888 16413 25123 74889 2111 0 165246 Female 30927 13117 19249 29509 85520 1889 0 180211 Total 63749 27005 35662 54632 160409 4000 0 345457 Member Months (Ambulatory) Male 32822 13888 16413 25123 74889 2111 0 165246 Female 30927 13117 19249 29509 85520 1889 0 180211 Total 63749 27005 35662 54632 160409 4000 0 345457 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 0 5 5 3 0 3 6 4 10 15 7 22 0 0 0 0 0 0 24 16 40 Number 0 0 0 3 4 7 12 1 13 15 5 20 18 8 26 0 0 0 0 0 0 48 18 66 Number 0 0 0 8 7 15 5 10 15 16 8 24 29 23 52 1 0 1 0 0 0 59 48 107 Percent 0.00% 0.00% 0.00% 0.00% 0.46% 0.22% 0.22% 0.00% 0.10% 0.29% 0.16% 0.22% 0.24% 0.10% 0.16% 0.00% 0.00% 0.00% NA NA NA 0.17% 0.11% 0.14% Percent 0.00% 0.00% 0.00% 0.26% 0.37% 0.31% 0.88% 0.06% 0.44% 0.72% 0.20% 0.44% 0.29% 0.11% 0.19% 0.00% 0.00% 0.00% NA NA NA 0.35% 0.12% 0.23% Percent 0.00% 0.00% 0.00% 0.69% 0.64% 0.67% 0.37% 0.62% 0.50% 0.76% 0.33% 0.53% 0.46% 0.32% 0.39% 0.57% 0.00% 0.30% NA NA NA 0.43% 0.32% 0.37% Page 63 Sanford Health Plan Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male NR Member Months (Inpatient) Female Total NR NR NR NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male NR Female Total NR NR NR NR NR NR NR NR NR Member Months (Day/Night) Male NR Female Total NR NR NR NR NR NR NR NR NR Member Months (Ambulatory) Male NR Female Total NR NR NR NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 64 Sanford Health Plan Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Day/Night) Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Ambulatory) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 65 Sanford Health Plan Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Day/Night) Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Ambulatory) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Use of Services Sanford Health Plan Outpatient Drug Utilization Commercial Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 49555 51361 134410 105368 3842 158 0 0 344694 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 2, 2008 4:10 PM $694,129.52 $1,084,749.89 $4,341,333.12 $7,705,404.88 $420,248.92 $17,215.34 $0.00 $0.00 $14,263,081.67 HEDIS 2008 (Reporting Year 2007) Avg. Cost of Prescriptions / Per Member Per Month $14.01 $21.12 $32.30 $73.13 $109.38 $108.96 NA $41.38 Total Number of Prescriptions 15313 17261 83173 139572 8298 320 0 0 263937 Avg. Num. Of Prescriptions / Per Member Per Year 3.71 4.03 7.43 15.90 25.92 24.30 NA 9.19 Page 67 Use of Services Sanford Health Plan Outpatient Drug Utilization Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Age Member Months 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 68 Use of Services Sanford Health Plan Outpatient Drug Utilization MSHO Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 2, 2008 4:10 PM Member Months NR Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 69 Use of Services Sanford Health Plan Outpatient Drug Utilization Medicaid Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 2, 2008 4:10 PM Member Months NR Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 70 Access/Availability of Care Sanford Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Ages 20-44 Ages 45-64 Ages 65+ 3816 4767 203 3576 4530 202 93.71% 92.93% 94.49% 95.03% 94.40% 95.66% 99.51% 98.30% 100.00% 2007 A Page 71 Access/Availability of Care Sanford Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 72 Access/Availability of Care Sanford Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 73 Access/Availability of Care Sanford Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 74 Access/Availability of Care Sanford Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 386 1691 1096 2016 371 1490 961 1788 96.11% 94.06% 98.17% 88.11% 86.54% 89.69% 87.68% 85.69% 89.67% 88.69% 87.28% 90.10% 2007 A Page 75 Access/Availability of Care Sanford Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Data Elements General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 76 Access/Availability of Care Sanford Health Plan Prenatal and Postpartum Care Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Timeliness of Prenatal Care Postpartum Care Data collection methodology (Administrative or Hybrid) H H Eligible member population (i.e. members who meet all denominator criteria) 476 476 Number of numerator events by administrative data in eligible population (before exclusions) 52 169 Current year's administrative rate (before exclusions) 10.92% 35.50% Minimum required sample size (MRSS) or other sample size 240 240 Oversampling rate Final sample size (FSS) 5% 252 5% 252 52 169 Data Elements Number of numerator events by administrative data in FSS Administrative rate on FSS 20.63% 67.06% Number of original sample records excluded because of valid data errors 0 0 Number of administrative data records excluded 0 0 Number of medical records data records excluded 1 1 Number of employee/dependent medical records excluded 0 0 1 240 52 178 1 240 169 45 95.83% 93.10% 98.57% 89.17% 85.03% 93.31% Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 77 Access/Availability of Care Sanford Health Plan Prenatal and Postpartum Care Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Data Elements Timeliness of Prenatal Care Postpartum Care NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative or Hybrid) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical records data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 78 Access/Availability of Care Sanford Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment 2007 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Engagement of AOD Treatment 18+ Year Olds 9 60 69 2 0 13 0 15 0 Reported rate NA NA 21.67% 0.00% 21.74% 0.00% Lower 95% confidence interval NA NA NA NA 10.41% 32.92% 0.00% 0.83% 11.28% 32.20% 0.00% 0.72% Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 79 Access/Availability of Care Sanford Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR Lower 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 80 Access/Availability of Care Sanford Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR Lower 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 81 Access/Availability of Care Sanford Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR Lower 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 82 Health Plan Stability Sanford Health Plan Years in Business / Total Membership Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial Product/Product Line Years in Business Members* 0.00 9.00 0.00 9.00 9.00 9.00 0 28925 0 13287 8671 50883 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 50883 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 83 Health Plan Stability Sanford Health Plan Years in Business / Total Membership Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 84 Health Plan Stability Sanford Health Plan Years in Business / Total Membership Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 85 Health Plan Stability Sanford Health Plan Years in Business / Total Membership Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 86 Health Plan Descriptive Information Sanford Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 2, 2008 4:10 PM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 2796 10692 12216 12816 8208 5100 Member Months Female 2556 9828 11568 12084 8004 5304 Total 5352 20520 23784 24900 16212 10404 51828 31.36% 11316 12972 12156 12492 13272 49344 27.38% 13944 15732 13776 13524 15432 101172 29.29% 62208 37.64% 15960 14352 11364 7440 72408 40.18% 17652 15720 14016 9180 134616 38.97% 49116 29.72% 1620 408 48 24 0 0 56568 31.39% 1440 372 72 12 0 0 105684 30.59% 2100 1.27% 0 1896 1.05% 0 3996 1.16% 165252 180216 HEDIS 2008 (Reporting Year 2007) 25260 28704 25932 26016 28704 33612 30072 25380 16620 3060 780 120 36 0 0 0 345468 Page 87 Health Plan Descriptive Information Sanford Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 2, 2008 4:10 PM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Page 88 Health Plan Descriptive Information Sanford Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 2, 2008 4:10 PM MSHO Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Page 89 Health Plan Descriptive Information Sanford Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 2, 2008 4:10 PM Medicaid Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Page 90
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