Metropolitan Health Plan Plan Name 2007 Reporting Year Submission # General Info Disclaimers Code CIS Plan ID 1 Last Refreshed: Page Childhood Immunization Status 10/7/2009 1:33:46 PM Use of Services Measures Code Page 21 W15 Well Child Visits in the First 15 Months of Life 39 22 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 41 Page 23 AWC Adolescent Well-Care Visits 42 3 24 FSP 2 Effectiveness of Care Measures 7 Frequency of Selected Procedures 43 Inpatient Utilization - General Hospital/Acute Care 47 URI Appropriate Treatment for Children with Upper Respiratory Infection 5 25 COL Colorectal Cancer Screening 6 26 AMB Ambulatory Care 51 55 IPU BCS Breast Cancer Screening 7 27 NON Inpatient Utilization - Nonacute Care CCS Cervical Cancer Screening 11 28 Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services 59 29 IAD Identification of Alcohol and Other Drug Services 63 30 ORX Outpatient Drug Utilization 67 MPT CHL Chlamydia Screening in Women 12 OMW Osteoporosis Management in Women Who had a Fracture 13 CBP Controlling High Blood Pressure 14 PBH Persistence of Beta Blocker Treatment After Hearth Attack 15 CMC Cholesterol Management for Patients with Cardiovascular Conditions 16 Code CDC Comprehensive Diabetes Care 20 31 AAP Adult's Access to Preventive/Ambulatory Health Services 71 ASM Use of Appropriate Medications for People with Asthma 24 32 CAP Children's and Adolescents' Access to Primary Care Practitioners 75 AMM Antidepressant Medication Management 26 33 PPC ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 30 GSO Glaucoma Screening in Older Adults 31 34 Code 35 MPM Annual Monitoring for Patients on Persistent Medications 32 DAE Use of High Risk Medications in the Elderly 36 DDE Potentially Harmful Drug-Disease Interactions in the Elderly HEDIS 2008 (Reporting Year 2007) 37 IET YIB Code 36 ENP Access / Availability of Care Measures Page Prenatal and Postpartum Care 77 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 79 Health Plan Stability Measures Page Years in Business / Total Membership Health Plan Descriptive Information Measures Enrollment by Product Line (Age & Sex) 83 Page 87 Page 1 DISCLAIMERS -1 0. Disclaimer Query located below 1. In October 2009, it was discoverd that the formulas in the Inpatient Utilization: General Hospital/Acute Care measure contained error. The formula was fixed and the data displayed now correctly reflects the rest of the data on the sheet. HEDIS 2008 (Reporting Year 2007) Page 2 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements General Measure Data DTaP/DT IPV MMR HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 3 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 188 78.33% 210 87.50% 228 95.00% 200 83.33% 203 84.58% 226 94.17% 188 78.33% 163 67.92% 154 64.17% 188 78.33% 210 87.50% 228 95.00% 200 83.33% 203 84.58% 226 94.17% 188 78.33% 163 67.92% 154 64.17% 188 18 85.83% 81.21% 90.45% 210 21 96.25% 93.64% 98.86% 228 4 96.67% 94.19% 99.15% 200 27 94.58% 91.51% 97.66% 203 27 95.83% 93.10% 98.57% 226 2 95.00% 92.03% 97.97% 188 16 85.00% 80.27% 89.73% 163 38 83.75% 78.87% 88.63% 154 36 79.17% 73.82% 84.51% 240 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2008 (Reporting Year 2007) MMR 240 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2007 H 240 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 240 Page 4 Effectiveness of Care Metropolitan Health Plan Appropriate Treatment for Children with Upper Respiratory Infection Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements Commercial Measurement Year Medicaid 2007 Data Collection Methodology A Eligible Member Population 239 Numerator Events by Admin Data 15 Reported Rate NR 93.72% Lower 95% Confidence Interval NR 90.44% Upper 95% Confidence Interval NR 97.01% HEDIS 2008 (Reporting Year 2007) Page 5 Effectiveness of Care Metropolitan Health Plan Colorectal Cancer Screening Data Elements Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Medicare Advantage MSHO 2007 Measurement Year H Data collection methodology (administrative or hybrid) Eligible population 540 Number of numerator events by administrative data in eligible population (before exclusions) 151 Current year's administrative rate (before exclusions) NR NR 27.96% Minimum required sample size (MRSS) or other sample size 411 Oversampling rate 0.15 Final sample size (FSS) 473 Number of numerator events by administrative data in FSS 131 Administrative rate on FSS NR NR 27.70% Number of original sample records excluded because of valid data errors 0 Number of administrative data records excluded 4 Number of medical record data records excluded 1 Number of employee/dependent medical records excluded 0 Records added from the oversample list 1 Denominator 411 Numerator events by administrative data 111 91 Numerator events by medical records Reported rate NR NR 49.15% Lower 95% confidence interval NR NR 44.19% Upper 95% confidence interval NR NR 54.10% HEDIS 2008 (Reporting Year 2007) Page 6 Effectiveness of Care Metropolitan Health Plan Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements General Measure Data Ages 42-51 Ages 52-69 Total NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) NR NR NR Page 7 Effectiveness of Care Metropolitan Health Plan Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 NR NR NR Ages 52-69 Total NR NR NR NR NR NR NR NR Page 8 Effectiveness of Care Metropolitan Health Plan Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 Ages 52-69 Total 0 0 NA NA NA 61 46 75.41% 63.78% 87.04% 61 46 75.41% 63.78% 87.04% 2007 A Page 9 Effectiveness of Care Metropolitan Health Plan Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 Ages 52-69 Total 149 87 58.39% 50.14% 66.64% 187 108 57.75% 50.41% 65.10% 336 195 58.04% 52.61% 63.46% 2007 A Page 10 Effectiveness of Care Metropolitan Health Plan Cervical Cancer Screening Data Elements Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Measurement Year Data Collection Methodology Eligible Member Population Medicaid 2007 A 1028 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) 696 NR NR NR 67.70% 64.80% 70.61% Page 11 Effectiveness of Care Metropolitan Health Plan Chlamydia Screening in Women Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Ages 16-20 Ages 21-25 Data Medicaid Total General Measure Ages 16-20 Ages 21-25 Data Total 2007 A NR NR NR NR NR NR NR NR NR NR NR 178 131 73.60% 66.84% 80.35% 157 116 73.89% 66.70% 81.07% 335 247 73.73% 68.87% 78.59% Page 12 Effectiveness of Care Metropolitan Health Plan Data Last Refreshed: Oct 7, 2009 1:33 PM Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) Medicare Advantage NR NR NR MSHO 2007 A 25 4 NA NA NA Page 13 Effectiveness of Care Metropolitan Health Plan Controlling High Blood Pressure Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements Commercial Medicare Advantage Measurement Year 2007 Data Collection Methodology (Hybrid) H Eligible Member Population 340 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate 0 NR NR Minimum Required Sample Size 0.00% 317 Oversampling Rate 0.00% Final Sample Size (FSS) 317 Numerator events by admin data in FSS Admin rate on FSS MSHO 0 NR NR 0.00% Records Excluded because of Valid Data Errors 4 Number of administrative data records excluded 18 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the OverSample List 0 Denominator 310 Numerator Events by Admin Data 0 Numerator Events by Medical Record 198 Reported Rate NR NR 63.87% Lower 95% Confidence Interval NR NR 58.36% Upper 95% Confidence Interval NR NR 69.38% HEDIS 2008 (Reporting Year 2007) Page 14 Effectiveness of Care Metropolitan Health Plan Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Commercial Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage MSHO Medicaid 2007 2007 Data Collection Methodology A A Eligible Member Population 8 6 Numerator Events by Admin Data on Eligible Population 6 1 Measurement Year Reported Rate NR NR NA NA Lower 95% Confidence Interval NR NR NA NA Upper 95% Confidence Interval NR NR NA NA HEDIS 2008 (Reporting Year 2007) Page 15 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 16 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 17 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Records Excluded because of Valid Data Errors LDL-C Level of <100 mg/dL 28 0 63.64% 0.00% 27 0 62.79% 0.00% 27 10 0 24 86.05% 74.53% 97.57% 55.81% 39.81% 71.82% 2007 H 44 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 43 0.00% 43 0 Number of administrative data records excluded Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) 0 43 Page 18 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2008 (Reporting Year 2007) 19 0 55.88% 0.00% 16 0 47.06% 0.00% 16 7 0 15 67.65% 50.45% 84.84% 44.12% 25.96% 62.28% 34 0.00% 34 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2007 H 34 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 34 Page 19 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 20 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2007 H 145 2007 H 145 2007 H 145 2007 H 145 2007 H 145 2007 H 145 2007 H 145 2007 H 145 2007 H 145 130 75.35% 145 15.49% 0 0.00% 96 65.49% 89 58.45% 0 0.00% 111 76.76% 0 0.00% 0 0.00% Number of Records Excluded Because of Valid Data Errors 1 1 1 1 1 1 1 1 1 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 141 107 29 96.45% 93.05% 99.86% 0 141 22 3 17.73% 11.07% 24.39% 0 141 0 80 56.74% 48.21% 65.27% 0 141 92 17 77.30% 70.04% 84.57% 0 141 83 21 73.76% 66.14% 81.38% 0 141 0 68 48.23% 39.62% 56.83% 0 141 108 16 87.94% 82.21% 93.67% 0 141 0 89 63.12% 54.80% 71.44% 0 141 0 53 37.59% 29.24% 45.94% Numerator events by admin data in eligible population Admin rate on FSS Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 22 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2007 H 305 2007 H 305 2007 H 305 2007 H 305 2007 H 305 2007 H 305 2007 H 305 2007 H 305 2007 H 305 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 253 82.95% 303 0% 303 219 72.28% 305 100.00% 303 0% 303 83 27.39% 0 0.00% 303 0% 303 0 0.00% 159 52.13% 303 0% 303 156 51.49% 176 57.70% 303 0% 303 162 53.47% 0 0.00% 303 0% 303 0 0.00% 217 71.15% 303 0% 303 206 67.99% 0 0.00% 303 0% 303 0 0.00% 0 0.00% 303 0% 303 0 0.00% Number of Records Excluded Because of Valid Data Errors 4 4 4 4 4 4 4 4 4 Number of administrative data records excluded 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 293 216 51 91.13% 87.70% 94.55% 0 293 75 9 28.67% 23.32% 34.02% 0 293 0 128 43.69% 37.84% 49.54% 0 293 151 32 62.46% 56.74% 68.17% 0 293 160 43 69.28% 63.83% 74.74% 0 293 0 108 36.86% 31.17% 42.55% 0 293 204 25 78.16% 73.26% 83.06% 0 293 0 189 64.51% 58.86% 70.15% 0 293 0 121 41.30% 35.49% 47.11% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 23 Effectiveness of Care Metropolitan Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 5-9 NR NR NR Ages 10-17 NR NR NR Ages 18-56 Total NR NR NR NR NR NR NR NR Page 24 Effectiveness of Care Metropolitan Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 21 18 NA NA NA 25 21 NA NA NA 31 22 70.97% 53.38% 88.56% 77 61 79.22% 69.51% 88.93% 2007 A Page 25 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 26 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 2 NA NA NA 7 NA NA NA 6 NA NA NA 2007 A 9 Page 28 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 21 30.43% 18.85% 42.02% 35 50.72% 38.20% 63.25% 20 28.99% 17.56% 40.42% 2007 A 69 Page 29 Effectiveness of Care Metropolitan Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) General Measure Data Initiation Phase Medicaid Continuation and Maintenance Phase General Measure Data Initiation Phase Continuation and Maintenance Phase 32 13 40.63% 22.05% 59.20% 2 2 NA NA NA 2007 A NR NR NR NR NR NR Page 30 Effectiveness of Care Metropolitan Health Plan Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage NR NR NR MSHO 2007 A 693 528 76.19% 72.95% 79.43% Page 31 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 32 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 33 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 75 70 93.33% 87.02% 99.65% 4 4 NA NA NA 64 57 89.06% 80.63% 97.49% 7 7 NA NA NA 150 138 92.00% 87.33% 96.67% 2007 A Page 34 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 106 88 83.02% 75.40% 90.64% 2 2 NA NA NA 94 76 80.85% 72.36% 89.34% 14 10 NA NA NA 216 176 81.48% 76.07% 86.89% 2007 A Page 35 Effectiveness of Care Metropolitan Health Plan Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data 1 or More Prescriptions NR NR NR MSHO 2 or More Prescriptions NR NR NR General Measure Data 2007 A 775 1 or More Prescriptions 2 or More Prescriptions 36 4.65% 3.10% 6.19% 6 0.77% 0.09% 1.46% Page 36 Effectiveness of Care Metropolitan Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 37 Effectiveness of Care Metropolitan Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2007 A 12 2 NA NA NA 148 12 8.11% 3.37% 12.84% 25 1 NA NA NA 185 15 8.11% 3.90% 12.31% Page 38 Use of Services Metropolitan Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 39 Use of Services Metropolitan Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 8 7 28 29 55 90 246 1.73% 0.43% 3.02% 1.51% 0.29% 2.73% 6.05% 3.77% 8.33% 6.26% 3.95% 8.58% 11.88% 8.82% 14.93% 19.44% 15.73% 23.15% 53.13% 48.48% 57.79% 2007 A 463 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 40 Use of Services Metropolitan Health Plan Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Measurement Year Data Collection Methodology Eligible Member Population Medicaid 2007 A 858 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) 607 NR NR NR 70.75% 67.64% 73.85% Page 41 Use of Services Metropolitan Health Plan Adolescent Well-Care Visits Data Elements Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Measurement Year Data Collection Methodology Eligible Member Population Medicaid 2007 A 1448 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS NR NR NR NR Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) 539 NR NR NR 37.22% 34.70% 39.75% Page 42 Use of Services Metropolitan Health Plan Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Member Months Total Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 65+ Age 0-4 5-19 0-9 10-19 Number of Procedures Procedures / 1,000 Member Months NR NR NR NR Member Months Male Female Female Male Procedure Dilation & Curettage Hysterectomy, Abdominal Age 15-44 45-64 15-44 45-64 65+ Hysterectomy, 15-44 Vaginal 45-64 65+ Cholecystectomy, 30-64 Open 15-44 45-64 65+ Cholecystectomy, 30-64 Closed 15-44 45-64 65+ 20-44 Back Surgery 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 45-64 CABG 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2008 (Reporting Year 2007) Number of Procedures Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 43 Use of Services Metropolitan Health Plan Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Age < 65 65-74 75-84 85+ Member Months Male Female Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2008 (Reporting Year 2007) Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Female Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 44 Use of Services Metropolitan Health Plan Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Age < 65 65-74 75-84 85+ Member Months Male Female 0 0 2250 2973 1362 2637 249 1064 Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2008 (Reporting Year 2007) Number of Procedures 0 0 1 0 0 3 0 1 0 1 7 0 0 0 0 0 0 1 0 0 0 1 0 0 0 3 1 0 0 0 0 0 0 1 0 0 0 0 2 0 0 0 1 0 Procedures / 1,000 Member Months NA 0.00 0.73 0.00 NA 1.33 0.00 4.02 NA 0.44 5.14 0.00 NA 0.00 0.00 0.00 NA 0.44 0.00 0.00 NA 0.44 0.00 0.00 NA 1.33 0.73 0.00 NA 0.00 0.00 0.00 NA 0.44 0.00 0.00 NA 0.00 1.47 0.00 NA 0.00 0.73 0.00 Female Number of Procedures 0 2 0 0 0 4 5 0 0 6 4 0 0 0 1 0 0 0 5 2 0 0 0 0 0 2 3 0 0 2 1 0 0 0 0 0 0 1 1 0 0 4 1 0 0 1 0 0 0 2 0 0 0 0 1 0 0 0 1 0 Procedures / 1,000 Member Months NA 0.67 0.00 0.00 NA 1.35 1.90 0.00 NA 2.02 1.52 0.00 NA 0.00 0.38 0.00 NA 0.00 1.90 1.88 NA 0.00 0.00 0.00 NA 0.67 1.14 0.00 NA 0.67 0.38 0.00 NA 0.00 0.00 0.00 NA 0.34 0.38 0.00 NA 1.35 0.38 0.00 NA 0.34 0.00 0.00 NA 0.67 0.00 0.00 NA 0.00 0.38 0.00 NA 0.00 0.38 0.00 Page 45 Use of Services Metropolitan Health Plan Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Member Months Total 40256 70875 74304 43685 Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 Age 0-4 5-19 0-9 10-19 Number of Procedures 62 24 17 10 Procedures / 1,000 Member Months 1.54 0.32 0.24 0.23 Member Months Male Female 42788 16756 31464 21238 11492 9018 Male Procedure Dilation & Curettage Hysterectomy, Abdominal Hysterectomy, Vaginal Cholecystectomy, Open Cholecystectomy, Closed Back Surgery Mastectomy Lumpectomy Age 15-44 45-64 15-44 45-64 15-44 45-64 30-64 15-44 45-64 30-64 15-44 45-64 20-44 45-64 15-44 45-64 15-44 45-64 HEDIS 2008 (Reporting Year 2007) Female Number of Procedures Procedures / 1,000 Member Months 0 0.00 1 8 10 Number of Procedures 3 1 10 8 3 1 Procedures / 1,000 Member Months 0.07 0.11 0.23 0.89 0.07 0.11 4 1 0.09 0.11 35 8 3 5 1 2 1 9 0.82 0.89 0.10 0.55 0.02 0.22 0.02 1.00 0.05 0.48 0.87 Page 46 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:33 PM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 47 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:33 PM Member Months 0 0 0 0 0 5223 3999 1313 0 10535 Discharges Discharges / 1,000 Member Months 0 0 0 0 0 225 246 53 0 524 NA NA NA NA NA 43.08 61.52 40.37 0 0 0 0 0 153 184 44 0 381 NA NA NA NA NA 29.29 46.01 33.51 0 0 0 0 0 69 59 9 0 137 NA NA NA NA NA 13.21 14.75 6.85 0 0 0 0 0 HEDIS 2008 (Reporting Year 2007) 49.74 36.17 13.00 NA NA NA NA Days Days / 1,000 Member Months 0 0 0 0 0 1584 1737 251 0 3572 NA NA NA NA NA 303.27 434.36 191.17 0 0 0 0 0 670 943 216 0 1829 NA NA NA NA NA 128.28 235.81 164.51 0 0 0 0 0 906 785 35 0 1726 0 0 0 0 0 339.06 173.61 NA NA NA NA NA 173.46 196.30 26.66 163.83 NA NA NA NA Average Length of Stay NA NA NA NA NA 7.04 7.06 4.74 NA 6.82 NA NA NA NA NA 4.38 5.13 4.91 NA 4.80 NA NA NA NA NA 13.13 13.31 3.89 NA 12.60 NA NA NA NA NA Page 49 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Medicaid Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:33 PM Member Months 12937 57938 43685 48220 20510 5086 1811 1060 0 191247 Discharges Discharges / 1,000 Member Months 225 145 257 1234 433 218 76 44 0 2632 17.39 2.50 5.88 25.59 21.11 42.86 41.97 41.51 192 111 47 249 281 157 58 28 0 1123 14.84 1.92 1.08 5.16 13.70 30.87 32.03 26.42 32 33 36 151 148 58 17 14 0 489 2.47 0.57 0.82 3.13 7.22 11.40 9.39 13.21 174 833 4 0 1011 3.98 17.27 0.20 HEDIS 2008 (Reporting Year 2007) 13.76 5.87 2.56 8.99 Days Days / 1,000 Member Months 830 430 868 3856 2086 1664 407 258 0 10399 64.16 7.42 19.87 79.97 101.71 327.17 224.74 243.40 587 327 121 776 1101 983 278 120 0 4293 45.37 5.64 2.77 16.09 53.68 193.28 153.51 113.21 237 100 279 893 975 619 127 136 0 3366 18.32 1.73 6.39 18.52 47.54 121.71 70.13 128.30 468 2185 10 0 2663 10.71 45.31 0.49 54.37 22.45 17.60 23.69 Average Length of Stay 3.69 2.97 3.38 3.12 4.82 7.63 5.36 5.86 NA 3.95 3.06 2.95 2.57 3.12 3.92 6.26 4.79 4.29 NA 3.82 7.41 3.03 7.75 5.91 6.59 10.67 7.47 9.71 NA 6.88 2.69 2.62 2.50 NA 2.63 Page 50 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 51 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 5223 3999 1313 0 10535 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 0 0 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 0 0 0 3961 3442 585 0 7988 HEDIS 2008 (Reporting Year 2007) Visits/ 1,000 Member Months NA NA NA NA NA 758.38 860.72 445.54 758.23 Emergency Room Visits Visits 0 0 0 0 0 500 525 94 0 1119 Visits/ 1,000 Member Months NA NA NA NA NA 95.73 131.28 71.59 106.22 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 136 111 17 0 264 Procedures/ 1,000 Member Months NA NA NA NA NA 26.04 27.76 12.95 25.06 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 8 15 0 0 23 Stays/ 1,000 Member Months NA NA NA NA NA 1.53 3.75 0.00 2.18 Page 53 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 12937 57938 43685 48220 20510 5086 1811 1060 0 191247 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 0 25010 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 10289 25831 12455 3301 1217 385 0 78488 HEDIS 2008 (Reporting Year 2007) Visits/ 1,000 Member Months 0.00 431.67 235.53 535.69 607.26 649.04 672.00 363.21 410.40 Emergency Room Visits Visits 0 5931 2070 6335 2590 459 180 86 0 17651 Visits/ 1,000 Member Months 0.00 102.37 47.38 131.38 126.28 90.25 99.39 81.13 92.29 Ambulatory Surgery/Procedures Procedures 0 200 74 379 493 147 47 6 0 1346 Procedures/ 1,000 Member Months 0.00 3.45 1.69 7.86 24.04 28.90 25.95 5.66 7.04 Observation Room Stays Resulting in Discharge Stays 0 8 164 969 21 7 1 1 0 1171 Stays/ 1,000 Member Months 0.00 0.14 3.75 20.10 1.02 1.38 0.55 0.94 6.12 Page 54 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2008 (Reporting Year 2007) NR NR Page 55 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2008 (Reporting Year 2007) NR NR Page 56 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Age Member Months <1 0 1-9 0 10-19 0 20-44 0 45-64 0 65-74 5223 75-84 3999 85+ 1313 Unknown 0 10535 Total Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 0 NA 0 NA NA 1-9 0 NA 0 NA NA 10-19 0 NA 0 NA NA 20-44 0 NA 0 NA NA 45-64 0 NA 0 NA NA 65-74 2 0.38 20 3.83 10.00 75-84 2 0.50 19 4.75 9.50 85+ 0 0.00 0 0.00 NA Unknown 0 4 0.38 0 39 3.70 NA 9.75 Age Total HEDIS 2008 (Reporting Year 2007) Page 57 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Age Member Months <1 12937 1-9 57938 10-19 43685 20-44 48220 45-64 20510 65-74 5086 75-84 1811 85+ 1060 Unknown Total 0 191247 Discharges Discharges / 1,000 Member Months <1 0 1-9 Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 0 0.00 0 0.00 NA 10-19 0 0.00 0 0.00 NA 20-44 4 0.08 52 1.08 13.00 45-64 5 0.24 102 4.97 20.40 65-74 0 0.00 0 0.00 NA 75-84 1 0.55 7 3.87 7.00 85+ 0 0.00 0 0.00 NA Unknown 0 10 0.05 0 161 0.84 NA 16.10 Age Total HEDIS 2008 (Reporting Year 2007) Page 58 Use of Services ropolitan Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Member Months (Inpatient) Total Sex M F Total M F NR 13-17 Total M F NR 18-64 Total M F NR 65+ Total M F NR Unknown Total NR NR NR NR Age Total M F Total Number HEDIS 2008 (Reporting Year 2007) Female Total Member Months (Outpatient/ED) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Services 0-12 Male Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 59 Use of Services ropolitan Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Member Months (Inpatient) Member Months (Any) Male Age Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total Age Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Unknown Total Total M F NR Total M F Total NR NR NR NR HEDIS 2008 (Reporting Year 2007) Female Total Member Months (Outpatient/ED) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Services 0-12 Male Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 60 Use of Services ropolitan Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Male Female Total Male Female Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3861 0 3861 0 6674 0 6674 0 10535 0 10535 0 3861 0 3861 0 6674 0 6674 0 10535 0 10535 0 3861 0 3861 0 6674 0 6674 Any Services Age 0-12 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female Male Female Total 0 0 0 0 0 0 0 0 0 10535 0 10535 0 3861 0 3861 0 6674 0 6674 0 10535 0 10535 Intensive Outpatient/Partial Hospitalization Inpatient Member Months (Outpatient/ED) Outpatient/ED Number Percent Number Percent Number Percent Number Percent 0 0 0 0 0 0 0 0 0 55 88 143 0 0 0 55 88 143 NA NA NA NA NA NA NA NA NA 17.09% 15.82% 16.29% NA NA NA 17.09% 15.82% 16.29% 0 0 0 0 0 0 0 0 0 4 6 10 0 0 0 4 6 10 NA NA NA NA NA NA NA NA NA 1.24% 1.08% 1.14% NA NA NA 1.24% 1.08% 1.14% 0 0 0 0 0 0 0 0 0 2 2 4 0 0 0 2 2 4 NA NA NA NA NA NA NA NA NA 0.62% 0.36% 0.46% NA NA NA 0.62% 0.36% 0.46% 0 0 0 0 0 0 0 0 0 54 86 140 0 0 0 54 86 140 NA NA NA NA NA NA NA NA NA 16.78% 15.46% 15.95% NA NA NA 16.78% 15.46% 15.95% HEDIS 2008 (Reporting Year 2007) Page 61 Use of Services ropolitan Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Male Female Total Male Female Total Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 42846 10853 41888 11772 84734 22625 42846 10853 41888 11772 84734 22625 42846 10853 41888 11772 84734 22625 42846 10853 41888 11772 84734 22625 31220 3135 0 88054 44711 4822 0 103193 75931 7957 0 191247 31220 3135 0 88054 44711 4822 0 103193 75931 7957 0 191247 31220 3135 0 88054 44711 4822 0 103193 75931 7957 0 191247 31220 3135 0 88054 44711 4822 0 103193 75931 7957 0 191247 Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Any Services Age 0-12 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Intensive Outpatient/Partial Hospitalization Inpatient Member Months (Outpatient/ED) Male Female Total Outpatient/ED Number Percent Number Percent Number Percent Number Percent 2 4 6 3 13 16 76 46 122 3 4 7 0 0 0 84 67 151 0.06% 0.11% 0.08% 0.33% 1.33% 0.85% 2.92% 1.23% 1.93% 1.15% 1.00% 1.06% NA NA NA 1.14% 0.78% 0.95% 2 4 6 3 13 16 76 46 122 3 4 7 0 0 0 84 67 151 0.06% 0.11% 0.08% 0.33% 1.33% 0.85% 2.92% 1.23% 1.93% 1.15% 1.00% 1.06% NA NA NA 1.14% 0.78% 0.95% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% 2 2 4 3 9 12 59 30 89 2 1 3 0 0 0 66 42 108 0.06% 0.06% 0.06% 0.33% 0.92% 0.64% 2.27% 0.81% 1.41% 0.77% 0.25% 0.45% NA NA NA 0.90% 0.49% 0.68% HEDIS 2008 (Reporting Year 2007) Page 62 ropolitan Health Plan Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 63 ropolitan Health Plan Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 64 ropolitan Health Plan Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 0 3861 0 3861 Female 0 0 0 0 0 6674 0 6674 Member Months (Inpatient) Total 0 0 0 0 0 10535 0 10535 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 29 4 33 0 0 0 29 4 33 HEDIS 2008 (Reporting Year 2007) Male 0 0 0 0 0 3861 0 3861 Female 0 0 0 0 0 6674 0 6674 Total 0 0 0 0 0 10535 0 10535 Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 9.01% 0.72% 3.76% NA NA NA 9.01% 0.72% 3.76% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 4 3 7 0 0 0 4 3 7 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 1.24% 0.54% 0.80% NA NA NA 1.24% 0.54% 0.80% Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3861 6674 10535 0 0 0 3861 6674 10535 Member Months (Outpatient/ED) Male 0 0 0 0 0 3861 0 3861 Female 0 0 0 0 0 6674 0 6674 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 1 0 1 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 27 4 31 0 0 0 27 4 31 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 0.31% 0.00% 0.11% NA NA NA 0.31% 0.00% 0.11% Total 0 0 0 0 0 10535 0 10535 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 8.39% 0.72% 3.53% NA NA NA 8.39% 0.72% 3.53% Page 65 ropolitan Health Plan Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 42846 10853 7054 5486 18680 3135 0 88054 Female 41888 11772 12964 13977 17770 4822 0 103193 Member Months (Inpatient) Total 84734 22625 20018 19463 36450 7957 0 191247 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 2 4 6 15 19 34 93 70 163 140 117 257 630 302 932 28 11 39 0 0 0 908 523 1431 HEDIS 2008 (Reporting Year 2007) Male 42846 10853 7054 5486 18680 3135 0 88054 Female 41888 11772 12964 13977 17770 4822 0 103193 Total 84734 22625 20018 19463 36450 7957 0 191247 Inpatient Percent 0.06% 0.11% 0.08% 1.66% 1.94% 1.80% 15.82% 6.48% 9.77% 30.62% 10.05% 15.85% 40.47% 20.39% 30.68% 10.72% 2.74% 5.88% NA NA NA 12.37% 6.08% 8.98% Number 0 0 0 2 6 8 10 9 19 26 21 47 131 53 184 8 3 11 0 0 0 177 92 269 Percent 0.00% 0.00% 0.00% 0.22% 0.61% 0.42% 1.70% 0.83% 1.14% 5.69% 1.80% 2.90% 8.42% 3.58% 6.06% 3.06% 0.75% 1.66% NA NA NA 2.41% 1.07% 1.69% Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 42846 10853 7054 5486 18680 3135 0 88054 41888 11772 12964 13977 17770 4822 0 103193 84734 22625 20018 19463 36450 7957 0 191247 Member Months (Outpatient/ED) Male 42846 10853 7054 5486 18680 3135 0 88054 Female 41888 11772 12964 13977 17770 4822 0 103193 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 1 1 0 2 2 4 2 6 6 8 14 33 10 43 0 0 0 0 0 0 43 23 66 Number 2 4 6 15 19 34 91 68 159 135 111 246 615 299 914 28 11 39 0 0 0 886 512 1398 Percent 0.00% 0.03% 0.01% 0.00% 0.20% 0.11% 0.68% 0.19% 0.36% 1.31% 0.69% 0.86% 2.12% 0.68% 1.42% 0.00% 0.00% 0.00% NA NA NA 0.59% 0.27% 0.41% Total 84734 22625 20018 19463 36450 7957 0 191247 Percent 0.06% 0.11% 0.08% 1.66% 1.94% 1.80% 15.48% 6.29% 9.53% 29.53% 9.53% 15.17% 39.51% 20.19% 30.09% 10.72% 2.74% 5.88% NA NA NA 12.07% 5.95% 8.77% Page 66 Use of Services Metropolitan Health Plan Outpatient Drug Utilization Commercial Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Oct 7, 2009 1:33 PM Member Months NR Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 67 Use of Services Metropolitan Health Plan Outpatient Drug Utilization Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Age Member Months 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 68 Use of Services Metropolitan Health Plan Outpatient Drug Utilization MSHO Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Oct 7, 2009 1:33 PM Member Months 0 0 0 0 5223 3999 1313 0 10535 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total $1,127.91 $0.00 $0.00 $0.00 $570,334.57 $460,883.72 $197,785.14 $0.00 $1,230,131.34 HEDIS 2008 (Reporting Year 2007) Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA $109.20 $115.25 $150.64 $116.77 Total Number of Prescriptions 24 0 0 0 10108 10207 4399 0 24738 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA 23.22 30.63 40.20 28.18 Page 69 Use of Services Metropolitan Health Plan Outpatient Drug Utilization Medicaid Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 70875 43685 48220 20510 5086 1811 1060 0 191247 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:33 PM $590,941.42 $632,180.11 $2,467,788.96 $2,001,864.25 $198,243.28 $63,086.72 $156,302.77 $0.00 $6,110,407.51 HEDIS 2008 (Reporting Year 2007) Avg. Cost of Prescriptions / Per Member Per Month $8.34 $14.47 $51.18 $97.60 $38.98 $34.84 $147.46 $31.95 Total Number of Prescriptions 15766 11105 45934 35282 4879 2028 2996 0 117990 Avg. Num. Of Prescriptions / Per Member Per Year 2.67 3.05 11.43 20.64 11.51 13.44 33.92 7.40 Page 70 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 71 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 72 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Ages 20-44 Ages 45-64 Ages 65+ 0 0 775 2007 A 0 0 740 NA NA NA NA NA NA 95.48% 93.96% 97.01% Page 73 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Ages 20-44 Ages 45-64 Ages 65+ 1200 856 415 2007 A 1055 739 389 87.92% 86.03% 89.80% 86.33% 83.97% 88.69% 93.73% 91.28% 96.19% Page 74 Access/Availability of Care Metropolitan Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 75 Access/Availability of Care Metropolitan Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 495 1034 631 829 2007 A 487 923 557 710 98.38% 97.17% 99.60% 89.26% 87.33% 91.20% 88.27% 85.68% 90.86% 85.65% 83.20% 88.09% Page 76 Access/Availability of Care Metropolitan Health Plan Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Data Elements Timeliness of Prenatal Care Postpartum Care NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative or Hybrid) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical records data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 77 Access/Availability of Care Metropolitan Health Plan Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Timeliness of Prenatal Care Postpartum Care Data collection methodology (Administrative or Hybrid) A A Eligible member population (i.e. members who meet all denominator criteria) 742 742 82.08% 65.90% NR NR 609 489 NR NR NR NR NR NR Data Elements Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical records data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 78 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR Lower 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 79 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR Lower 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 80 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment 2007 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Engagement of AOD Treatment 18+ Year Olds 0 21 21 0 0 5 0 5 0 Reported rate NA NA NA NA NA NA Lower 95% confidence interval NA NA NA NA NA NA NA NA NA NA NA NA Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 81 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment 2007 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Engagement of AOD Treatment 18+ Year Olds 15 491 506 2 2 120 26 122 28 Reported rate NA NA 24.44% 5.30% 24.11% 5.53% Lower 95% confidence interval NA NA NA NA 20.54% 28.34% 3.21% 7.38% 20.28% 27.94% 3.44% 7.62% Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 82 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 83 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 84 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO Product/Product Line Years in Business Members* 25.00 0.00 11.00 0.00 0.00 25.00 12556 0 827 0 0 13383 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 13383 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 85 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid Product/Product Line Years in Business Members* 25.00 0.00 11.00 0.00 0.00 25.00 12556 0 827 0 0 13383 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 13383 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 86 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:33 PM Commercial Male Member Months Female <1 1-4 5-9 10-14 15-17 18-19 Total NR NR NR NR NR NR 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 NR NR 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 NR NR 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 NR NR >=65 Subtotal >=65 Subtotal: % Age Unknown Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR Page 87 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:33 PM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Page 88 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:33 PM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 972 1284 924 444 156 96 0 0.00% 1224 1752 1524 1116 648 420 0 0.00% 3876 100.00% 0 6684 100.00% 0 10560 100.00% 3876 6684 HEDIS 2008 (Reporting Year 2007) 0 0 0 0 0 0 0 0 0 2196 3036 2448 1560 804 516 0 10560 Page 89 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:33 PM Medicaid <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 6653 13969 15262 11532 6283 2972 Member Months Female 6284 13350 15357 11574 7095 4229 Total 12937 27319 30619 23106 13378 7201 56671 64.36% 4082 2928 2558 3235 3953 57889 56.10% 8735 8090 5887 4679 4073 114560 59.90% 16756 19.03% 4480 3495 2451 1066 31464 30.49% 3640 2502 1828 1048 48220 25.21% 11492 13.05% 1503 682 456 271 187 36 9018 8.74% 1922 979 669 415 452 385 20510 10.72% 3135 3.56% 0 4822 4.67% 0 7957 4.16% 88054 103193 HEDIS 2008 (Reporting Year 2007) 12817 11018 8445 7914 8026 8120 5997 4279 2114 3425 1661 1125 686 639 421 0 191247 Page 90
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