Medica Health Plans Plan Name 2007 Reporting Year Submission # General Info Disclaimers Code CIS Plan ID 1 Last Refreshed: Page Childhood Immunization Status 10/7/2009 1:32:48 PM Use of Services Measures Code Page 21 W15 Well Child Visits in the First 15 Months of Life 39 22 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 41 Page 23 AWC Adolescent Well-Care Visits 42 3 24 FSP 2 Effectiveness of Care Measures 18 Frequency of Selected Procedures 43 Inpatient Utilization - General Hospital/Acute Care 47 URI Appropriate Treatment for Children with Upper Respiratory Infection 5 25 COL Colorectal Cancer Screening 6 26 AMB Ambulatory Care 51 55 IPU BCS Breast Cancer Screening 7 27 NON Inpatient Utilization - Nonacute Care CCS Cervical Cancer Screening 11 28 Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services 59 29 IAD Identification of Alcohol and Other Drug Services 63 30 ORX Outpatient Drug Utilization 67 MPT CHL Chlamydia Screening in Women 12 OMW Osteoporosis Management in Women Who had a Fracture 13 CBP Controlling High Blood Pressure 14 PBH Persistence of Beta Blocker Treatment After Hearth Attack 15 CMC Cholesterol Management for Patients with Cardiovascular Conditions 16 Code CDC Comprehensive Diabetes Care 20 31 AAP Adult's Access to Preventive/Ambulatory Health Services 71 ASM Use of Appropriate Medications for People with Asthma 24 32 CAP Children's and Adolescents' Access to Primary Care Practitioners 75 AMM Antidepressant Medication Management 26 33 PPC ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 30 GSO Glaucoma Screening in Older Adults 31 34 Code 35 MPM Annual Monitoring for Patients on Persistent Medications 32 DAE Use of High Risk Medications in the Elderly 36 DDE Potentially Harmful Drug-Disease Interactions in the Elderly HEDIS 2008 (Reporting Year 2007) 37 IET YIB Code 36 ENP Access / Availability of Care Measures Page Prenatal and Postpartum Care 77 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 79 Health Plan Stability Measures Page Years in Business / Total Membership Health Plan Descriptive Information Measures Enrollment by Product Line (Age & Sex) 83 Page 87 Page 1 DISCLAIMERS -1 0. Disclaimer Query located below 1. In October 2009, it was discoverd that the formulas in the Inpatient Utilization: General Hospital/Acute Care measure contained error. The formula was fixed and the data displayed now correctly reflects the rest of the data on the sheet. HEDIS 2008 (Reporting Year 2007) Page 2 Effectiveness of Care Medica Health Plans Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 2381 73.28% 2496 76.82% 2945 90.64% 2475 76.18% 2457 75.62% 2857 87.93% 2338 71.96% 2081 64.05% 1984 61.06% 321 70.86% 347 76.60% 412 90.95% 335 73.95% 338 74.61% 395 87.20% 324 71.52% 281 62.03% 272 60.04% 337 26 88.32% 85.09% 91.55% 339 51 94.89% 92.64% 97.14% 353 39 95.38% 93.23% 97.53% 341 33 91.00% 88.11% 93.89% 335 39 91.00% 88.11% 93.89% 346 30 91.48% 88.66% 94.30% 339 6 83.94% 80.27% 87.61% 322 13 81.51% 77.63% 85.38% 312 4 76.89% 72.69% 81.08% 453 0 Number of Records Excluded because of Contraindications by Admin Data 1 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 2 HEDIS 2008 (Reporting Year 2007) MMR 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2007 H 3249 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 411 Page 3 Effectiveness of Care Medica Health Plans Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 2040 75.78% 2224 82.62% 2434 90.42% 2133 79.23% 2195 81.54% 2372 88.11% 2036 75.63% 1723 64.00% 1632 60.62% 345 76.16% 373 82.34% 417 92.05% 360 79.47% 371 81.90% 404 89.18% 345 76.16% 284 62.69% 266 58.72% 350 8 87.10% 83.74% 90.47% 368 15 93.19% 90.63% 95.74% 377 14 95.13% 92.93% 97.34% 366 11 91.73% 88.94% 94.51% 371 9 92.46% 89.78% 95.13% 364 12 91.48% 88.66% 94.30% 336 4 82.73% 78.95% 86.50% 319 5 78.83% 74.76% 82.90% 298 2 72.99% 68.58% 77.41% 453 0 Number of Records Excluded because of Contraindications by Admin Data 6 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 HEDIS 2008 (Reporting Year 2007) MMR 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2007 H 2692 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 411 Page 4 Effectiveness of Care Medica Health Plans Appropriate Treatment for Children with Upper Respiratory Infection Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Commercial Medicaid 2007 2007 A A Eligible Member Population 5753 5174 Numerator Events by Admin Data 733 568 Reported Rate 87.26% 89.02% Lower 95% Confidence Interval 86.39% 88.16% Upper 95% Confidence Interval 88.13% 89.88% Measurement Year Data Collection Methodology HEDIS 2008 (Reporting Year 2007) Page 5 Effectiveness of Care Medica Health Plans Colorectal Cancer Screening Data Elements Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Medicare Advantage MSHO 2007 2007 H H Eligible population 43978 3607 Number of numerator events by administrative data in eligible population (before exclusions) 21948 1502 Measurement Year Data collection methodology (administrative or hybrid) Current year's administrative rate (before exclusions) 49.91% NR 41.64% Minimum required sample size (MRSS) or other sample size 411 411 Oversampling rate 0.1 0 Final sample size (FSS) 453 453 Number of numerator events by administrative data in FSS 214 171 Administrative rate on FSS Number of original sample records excluded because of valid data errors 47.24% NR 37.75% 0 0 Number of administrative data records excluded 35 12 Number of medical record data records excluded 0 0 Number of employee/dependent medical records excluded 0 0 Records added from the oversample list 0 0 Denominator 411 411 Numerator events by administrative data 154 134 Numerator events by medical records 75 47 Reported rate 55.72% NR 44.04% Lower 95% confidence interval 50.79% NR 39.12% Upper 95% confidence interval 60.64% NR 48.96% HEDIS 2008 (Reporting Year 2007) Page 6 Effectiveness of Care Medica Health Plans Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 Ages 52-69 Total 20062 13862 69.10% 68.45% 69.74% 19862 14826 74.65% 74.04% 75.25% 39924 28688 71.86% 71.41% 72.30% 2007 A Page 7 Effectiveness of Care Medica Health Plans Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 NR NR NR Ages 52-69 Total NR NR NR NR NR NR NR NR Page 8 Effectiveness of Care Medica Health Plans Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 Ages 52-69 Total 0 0 NA NA NA 511 315 61.64% 57.33% 65.96% 511 315 61.64% 57.33% 65.96% 2007 A Page 9 Effectiveness of Care Medica Health Plans Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 Ages 52-69 Total 1858 1014 54.57% 52.28% 56.87% 1357 807 59.47% 56.82% 62.12% 3215 1821 56.64% 54.91% 58.37% 2007 A Page 10 Effectiveness of Care Medica Health Plans Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Medicaid 2007 A 43966 2007 A 12369 NR NR NR NR 35435 9447 80.60% 80.23% 80.97% 76.38% 75.62% 77.13% Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 11 Effectiveness of Care Medica Health Plans Chlamydia Screening in Women Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Ages 16-20 Ages 21-25 Data Medicaid Total 2007 A General Measure Ages 16-20 Ages 21-25 Data Total 2007 A 4552 1680 36.91% 35.49% 38.32% 5729 2391 41.74% 40.45% 43.02% 10281 4071 39.60% 38.65% 40.55% 1754 964 54.96% 52.60% 57.32% 2096 1172 55.92% 53.77% 58.07% 3850 2136 55.48% 53.90% 57.06% Page 12 Effectiveness of Care Medica Health Plans Data Last Refreshed: Oct 7, 2009 1:32 PM Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) Medicare Advantage NR NR NR MSHO 2007 A 384 63 16.41% 12.57% 20.24% Page 13 Effectiveness of Care Medica Health Plans Controlling High Blood Pressure Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Commercial Medicare Advantage MSHO 2007 2007 H H 17616 2168 0 0 0.00% NR 0.00% 411 411 15.00% 0.00% 473 473 0 0 0.00% NR 0.00% 0 0 Number of administrative data records excluded 326 162 Number of medical record data records excluded 0 0 Number of employee/dependent medical records excluded 0 0 Records Added from the OverSample List 14 16 Denominator 411 411 0 0 Numerator Events by Admin Data Numerator Events by Medical Record 248 252 Reported Rate 60.34% NR 61.31% Lower 95% Confidence Interval 55.49% NR 56.48% Upper 95% Confidence Interval 65.19% NR 66.14% HEDIS 2008 (Reporting Year 2007) Page 14 Effectiveness of Care Medica Health Plans Persistence of Beta Blocker Treatment After Hearth Attack Data Elements MSHO Medicaid 2007 2007 2007 A A A Eligible Member Population 248 67 50 Numerator Events by Admin Data on Eligible Population 190 61 25 Measurement Year Data Collection Methodology Commercial Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Reported Rate 76.61% NR 91.04% 50.00% Lower 95% Confidence Interval 71.14% NR 83.46% 35.14% Upper 95% Confidence Interval 82.08% NR 98.63% 64.86% HEDIS 2008 (Reporting Year 2007) Page 15 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2008 (Reporting Year 2007) 1495 22 83.71% 1.23% 371 5 81.90% 1.10% 30 331 0 262 87.83% 84.55% 91.12% 63.75% 58.98% 68.52% 411 10.00% 453 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2007 H 1786 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 411 Page 16 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 17 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2008 (Reporting Year 2007) 182 4 75.21% 1.65% 175 4 74.79% 1.71% 26 160 0 121 79.49% 74.10% 84.87% 51.71% 45.09% 58.33% 242 0.00% 234 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2007 H 242 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 234 Page 18 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2008 (Reporting Year 2007) 184 2 71.60% 0.78% 183 2 71.21% 0.78% 14 192 0 138 80.16% 75.08% 85.23% 53.70% 47.41% 59.99% 257 0.00% 257 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2007 H 257 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 257 Page 19 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2007 H 9254 2007 H 9254 2007 H 9254 2007 H 9254 2007 H 9254 2007 H 9254 2007 H 9254 2007 H 9254 2007 H 9254 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 8018 86.64% 411 10% 453 409 90.29% 9070 98.01% 411 10% 453 452 99.78% 60 0.65% 411 10% 453 1 0.22% 4830 52.19% 411 10% 453 238 52.54% 7299 78.87% 411 10% 453 364 80.35% 89 0.96% 411 10% 453 0 0.00% 7434 80.33% 411 10% 453 373 82.34% 109 1.18% 411 10% 453 3 0.66% 71 0.77% 411 10% 453 2 0.44% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 96 96 96 96 96 96 96 96 96 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 411 17 359 91.48% 88.66% 94.30% 3 411 114 0 27.74% 23.29% 32.19% 3 411 0 199 48.42% 43.47% 53.37% 3 411 12 219 56.20% 51.29% 61.12% 3 411 28 313 82.97% 79.21% 86.72% 3 411 0 206 50.12% 45.17% 55.08% 3 411 218 129 84.43% 80.80% 88.06% 3 411 0 311 75.67% 71.40% 79.94% 3 411 0 192 46.72% 41.77% 51.66% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 20 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2007 H 973 2007 H 973 2007 H 973 2007 H 973 2007 H 973 2007 H 973 2007 H 973 2007 H 973 2007 H 973 857 88.30% 951 98.68% 16 1.10% 615 65.12% 717 73.73% 12 0.88% 813 86.53% 21 2.65% 16 2.21% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 411 74 301 91.24% 88.39% 94.10% 0 411 170 1 41.61% 36.72% 46.49% 0 411 0 191 46.47% 41.53% 51.42% 0 411 27 243 65.69% 60.98% 70.40% 0 411 67 255 78.35% 74.24% 82.45% 0 411 0 177 43.07% 38.16% 47.97% 0 411 252 109 87.83% 84.55% 91.12% 0 411 3 258 63.50% 58.73% 68.28% 0 411 3 174 43.07% 38.16% 47.97% Numerator events by admin data in eligible population Admin rate on FSS Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 22 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2007 H 2017 2007 H 2017 2007 H 2017 2007 H 2017 2007 H 2017 2007 H 2017 2007 H 2017 2007 H 2017 2007 H 2017 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 1581 78.38% 411 10% 453 356 78.59% 1937 96.03% 411 10% 453 448 98.90% 14 0.69% 411 10% 453 3 0.66% 1059 52.50% 411 10% 453 249 54.97% 1316 65.25% 411 10% 453 307 67.77% 30 1.49% 411 10% 453 10 2.21% 1370 67.92% 411 10% 453 311 68.65% 31 1.54% 411 10% 453 9 1.99% 22 1.09% 411 10% 453 8 1.77% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 55 55 55 55 55 55 55 55 55 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6 411 24 331 86.37% 82.94% 89.81% 6 411 160 1 39.17% 34.33% 44.01% 6 411 0 196 47.69% 42.74% 52.64% 6 411 14 225 58.15% 53.26% 63.04% 6 411 42 274 76.89% 72.69% 81.08% 6 411 0 159 38.69% 33.86% 43.52% 6 411 198 125 78.59% 74.50% 82.68% 6 411 1 295 72.02% 67.56% 76.48% 6 411 1 199 48.66% 43.71% 53.62% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 23 Effectiveness of Care Medica Health Plans Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 355 344 96.90% 94.96% 98.84% 535 513 95.89% 94.11% 97.66% 2404 2196 91.35% 90.20% 92.49% 3294 3053 92.68% 91.78% 93.59% 2007 A Page 24 Effectiveness of Care Medica Health Plans Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 278 254 91.37% 87.89% 94.85% 387 338 87.34% 83.90% 90.78% 567 475 83.77% 80.65% 86.90% 1232 1067 86.61% 84.66% 88.55% 2007 A Page 25 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 414 16.20% 14.75% 17.65% 1792 70.11% 68.32% 71.90% 1371 53.64% 51.69% 55.59% 2007 A 2556 Page 26 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 8 6.40% 1.71% 11.09% 83 66.40% 57.72% 75.08% 73 58.40% 49.36% 67.44% 2007 A 125 Page 28 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 155 20.29% 17.37% 23.21% 369 48.30% 44.69% 51.91% 246 32.20% 28.82% 35.58% 2007 A 764 Page 29 Effectiveness of Care Medica Health Plans Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) General Measure Data Initiation Phase Medicaid Continuation and Maintenance Phase 2007 A General Measure Data Initiation Phase Continuation and Maintenance Phase 594 221 37.21% 33.23% 41.18% 141 60 42.55% 34.04% 51.07% 2007 A 818 291 35.57% 32.23% 38.92% 210 76 36.19% 29.45% 42.93% Page 30 Effectiveness of Care Medica Health Plans Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage NR NR NR MSHO 2007 A 6756 4942 73.15% 72.09% 74.21% Page 31 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 15751 12556 79.72% 79.08% 80.35% 287 240 83.62% 79.17% 88.08% 12653 10178 80.44% 79.74% 81.13% 963 699 72.59% 69.72% 75.46% 29654 23673 79.83% 79.37% 80.29% 2007 A Page 32 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 33 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 2783 2649 95.19% 94.37% 96.00% 352 339 96.31% 94.19% 98.42% 3087 2959 95.85% 95.13% 96.57% 414 395 95.41% 93.27% 97.55% 6636 6342 95.57% 95.07% 96.07% 2007 A Page 34 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 1320 1156 87.58% 85.76% 89.39% 25 20 NA NA NA 1175 1023 87.06% 85.10% 89.03% 209 171 81.82% 76.35% 87.29% 2729 2370 86.84% 85.56% 88.13% 2007 A Page 35 Effectiveness of Care Medica Health Plans Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data 1 or More Prescriptions NR NR NR MSHO 2 or More Prescriptions NR NR NR General Measure Data 2007 A 7843 1 or More Prescriptions 2 or More Prescriptions 1999 25.49% 24.52% 26.46% 459 5.85% 5.33% 6.38% Page 36 Effectiveness of Care Medica Health Plans Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 37 Effectiveness of Care Medica Health Plans Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2007 A 550 140 25.45% 21.72% 29.19% 2410 693 28.76% 26.93% 30.58% 326 54 16.56% 12.38% 20.75% 3286 887 26.99% 25.46% 28.53% Page 38 Use of Services Medica Health Plans Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 23 16 18 62 124 383 2245 0.80% 0.46% 1.14% 0.56% 0.27% 0.85% 0.63% 0.32% 0.93% 2.16% 1.61% 2.71% 4.32% 3.56% 5.08% 13.34% 12.08% 14.60% 78.20% 76.67% 79.72% 2007 A 2871 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 39 Use of Services Medica Health Plans Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 44 50 88 167 343 650 2535 1.13% 0.79% 1.48% 1.29% 0.92% 1.66% 2.27% 1.79% 2.75% 4.31% 3.66% 4.96% 8.85% 7.94% 9.75% 16.77% 15.58% 17.95% 65.39% 63.88% 66.90% 2007 A 3877 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 40 Use of Services Medica Health Plans Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Medicaid 2007 A 14825 2007 A 8349 NR NR NR NR 9678 5671 65.28% 64.51% 66.05% 67.92% 66.92% 68.93% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 41 Use of Services Medica Health Plans Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Medicaid 2007 A 39981 2007 A 12834 NR NR NR NR 13551 4717 33.89% 33.43% 34.36% 36.75% 35.92% 37.59% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 42 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Member Months Total 292179 587164 921160 626175 Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 65+ Age 0-4 5-19 0-9 10-19 Number of Procedures 1313 346 495 212 Procedures / 1,000 Member Months 4.49 0.38 0.84 0.34 Member Months Male Female 1003637 897203 848916 1230876 659891 651804 29070 22688 Female Male Procedure Dilation & Curettage Hysterectomy, Abdominal Age 15-44 45-64 15-44 45-64 65+ Hysterectomy, 15-44 Vaginal 45-64 65+ Cholecystectomy, 30-64 Open 15-44 45-64 65+ Cholecystectomy, 30-64 Closed 15-44 45-64 65+ Back Surgery 20-44 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 45-64 CABG 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2008 (Reporting Year 2007) Number of Procedures Procedures / 1,000 Member Months 22 0.02 2 220 9 198 275 15 382 37 435 50 84 12 180 34 0.07 0.18 0.31 0.22 0.42 0.52 0.58 1.27 0.66 1.72 0.13 0.41 0.27 1.17 Number of Procedures 91 84 254 340 8 198 203 5 Procedures / 1,000 Member Months 0.09 0.13 0.25 0.52 0.35 0.20 0.31 0.22 13 38 3 0.01 0.06 0.13 414 326 11 154 265 6 111 8 241 15 11 3 0.41 0.50 0.48 0.18 0.41 0.26 0.17 0.35 0.37 0.66 0.02 0.13 60 147 4 212 279 12 0.06 0.23 0.18 0.21 0.43 0.53 Page 43 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Age < 65 65-74 75-84 85+ Member Months Male Female Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2008 (Reporting Year 2007) Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Female Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 44 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Age < 65 65-74 75-84 85+ Member Months Male Female 0 0 11808 21823 9866 26293 5201 30280 Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2008 (Reporting Year 2007) Number of Procedures 0 4 1 0 0 17 8 1 0 20 7 1 0 0 0 0 0 5 11 7 0 3 4 1 0 3 9 0 0 5 3 1 0 1 2 0 0 7 3 1 0 4 3 1 Procedures / 1,000 Member Months NA 0.34 0.10 0.00 NA 1.44 0.81 0.19 NA 1.69 0.71 0.19 NA 0.00 0.00 0.00 NA 0.42 1.11 1.35 NA 0.25 0.41 0.19 NA 0.25 0.91 0.00 NA 0.42 0.30 0.19 NA 0.08 0.20 0.00 NA 0.59 0.30 0.19 NA 0.34 0.30 0.19 Female Number of Procedures 0 3 3 1 0 16 12 7 0 28 24 4 0 3 1 0 0 15 23 57 0 7 8 6 0 17 20 3 0 2 10 8 0 0 6 3 0 10 14 10 0 10 19 9 0 1 0 0 0 2 2 0 0 2 4 2 0 9 5 8 Procedures / 1,000 Member Months NA 0.14 0.11 0.03 NA 0.73 0.46 0.23 NA 1.28 0.91 0.13 NA 0.14 0.04 0.00 NA 0.69 0.87 1.88 NA 0.32 0.30 0.20 NA 0.78 0.76 0.10 NA 0.09 0.38 0.26 NA 0.00 0.23 0.10 NA 0.46 0.53 0.33 NA 0.46 0.72 0.30 NA 0.05 0.00 0.00 NA 0.09 0.08 0.00 NA 0.09 0.15 0.07 NA 0.41 0.19 0.26 Page 45 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Member Months Total 311697 515061 515673 312309 Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 Age 0-4 5-19 0-9 10-19 Number of Procedures 1261 330 401 151 Procedures / 1,000 Member Months 4.05 0.64 0.78 0.48 Member Months Male Female 361544 117569 284426 122829 52878 67253 Male Procedure Dilation & Curettage Hysterectomy, Abdominal Hysterectomy, Vaginal Cholecystectomy, Open Cholecystectomy, Closed Back Surgery Mastectomy Lumpectomy Age 15-44 45-64 15-44 45-64 15-44 45-64 30-64 15-44 45-64 30-64 15-44 45-64 20-44 45-64 15-44 45-64 15-44 45-64 HEDIS 2008 (Reporting Year 2007) Female Number of Procedures Procedures / 1,000 Member Months 5 0.04 30 67 39 Number of Procedures 38 13 105 36 74 22 Procedures / 1,000 Member Months 0.11 0.19 0.29 0.54 0.20 0.33 21 4 0.06 0.06 302 50 76 45 4 8 66 33 0.84 0.74 0.27 0.67 0.01 0.12 0.18 0.49 0.24 0.57 0.74 Page 46 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:32 PM Member Months 57394 529770 626175 1746119 1311695 45707 4978 1073 0 4322911 Discharges Discharges / 1,000 Member Months 508 837 944 9328 7630 522 103 29 0 19901 8.85 1.58 1.51 5.34 5.82 11.42 20.69 27.03 408 643 464 1861 3406 247 70 19 0 7118 7.11 1.21 0.74 1.07 2.60 5.40 14.06 17.71 94 194 346 2224 4207 274 32 10 0 7381 1.64 0.37 0.55 1.27 3.21 5.99 6.43 9.32 132 5233 8 0 5373 0.21 3.00 0.01 HEDIS 2008 (Reporting Year 2007) 4.60 1.65 1.71 1.46 Days Days / 1,000 Member Months 2483 2461 3081 24971 24237 2085 351 166 0 59835 43.26 4.65 4.92 14.30 18.48 45.62 70.51 154.71 1548 1567 1419 4899 9644 871 231 108 0 20287 26.97 2.96 2.27 2.81 7.35 19.06 46.40 100.65 917 894 1359 6237 14493 1213 119 58 0 25290 15.98 1.69 2.17 3.57 11.05 26.54 23.91 54.05 301 13818 27 0 14146 0.48 7.91 0.02 13.84 4.69 5.85 3.84 Average Length of Stay 4.89 2.94 3.26 2.68 3.18 3.99 3.41 5.72 NA 3.01 3.79 2.44 3.06 2.63 2.83 3.53 3.30 5.68 NA 2.85 9.76 4.61 3.93 2.80 3.44 4.43 3.72 5.80 NA 3.43 2.28 2.64 3.38 NA 2.63 Page 47 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:32 PM Member Months 0 0 0 0 0 33631 36159 35481 0 105271 Discharges Discharges / 1,000 Member Months 0 0 0 0 0 1102 1102 871 0 3075 NA NA NA NA NA 32.77 30.48 24.55 0 0 0 0 0 882 914 738 0 2534 NA NA NA NA NA 26.23 25.28 20.80 29.21 24.07 0 0 0 0 0 207 175 117 0 499 NA NA NA NA NA 6.16 4.84 3.30 0 0 0 0 0 NA NA NA HEDIS 2008 (Reporting Year 2007) 4.74 NA Days 0 0 0 0 0 4574 4625 3766 0 12965 Days / 1,000 Member Months NA NA NA NA NA 136.01 127.91 106.14 123.16 0 0 0 0 0 3441 3545 2994 0 9980 NA NA NA NA NA 102.32 98.04 84.38 0 0 0 0 0 1097 1039 713 0 2849 NA NA NA NA NA 32.62 28.73 20.10 0 0 0 0 0 NA NA NA 94.80 27.06 NA Average Length of Stay NA NA NA NA NA 4.15 4.20 4.32 NA 4.22 NA NA NA NA NA 3.90 3.88 4.06 NA 3.94 NA NA NA NA NA 5.30 5.94 6.09 NA 5.71 NA NA NA NA NA Page 49 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care Medicaid Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:32 PM Member Months 91829 423232 312309 401995 120131 22392 15747 10420 0 1398055 Discharges 1234 1193 1495 8694 1862 480 411 330 0 15699 Discharges / 1,000 Member Months 13.44 2.82 4.79 21.63 15.50 21.44 26.10 31.67 11.23 1105 998 364 1637 1195 350 324 285 0 6258 12.03 2.36 1.17 4.07 9.95 15.63 20.58 27.35 126 195 228 1062 653 129 86 45 0 2524 1.37 0.46 0.73 2.64 5.44 5.76 5.46 4.32 901 5981 9 0 6891 2.88 14.88 0.07 HEDIS 2008 (Reporting Year 2007) 4.48 1.81 8.26 Days Days / 1,000 Member Months 5211 2990 4114 23210 6970 2136 1685 1583 0 47899 56.75 7.06 13.17 57.74 58.02 95.39 107.00 151.92 3834 2212 920 4598 3916 1269 1214 1275 0 19238 41.75 5.23 2.95 11.44 32.60 56.67 77.09 122.36 1362 778 876 3131 3020 863 469 308 0 10807 14.83 1.84 2.80 7.79 25.14 38.54 29.78 29.56 2275 15369 22 0 17666 7.28 38.23 0.18 34.26 13.76 7.73 21.17 Average Length of Stay 4.22 2.51 2.75 2.67 3.74 4.45 4.10 4.80 NA 3.05 3.47 2.22 2.53 2.81 3.28 3.63 3.75 4.47 NA 3.07 10.81 3.99 3.84 2.95 4.62 6.69 5.45 6.84 NA 4.28 2.52 2.57 2.44 NA 2.56 Page 50 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 57394 529770 626175 1746119 1311695 45707 4978 1073 0 4322911 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 46667 141893 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 120393 382530 393578 21387 3250 619 0 1110317 HEDIS 2008 (Reporting Year 2007) Visits/ 1,000 Member Months 813.10 267.84 192.27 219.07 300.05 467.92 652.87 576.89 256.84 Emergency Room Visits Visits 1793 8819 7653 22534 13421 628 103 43 0 54994 Visits/ 1,000 Member Months 31.24 16.65 12.22 12.91 10.23 13.74 20.69 40.07 12.72 Ambulatory Surgery/Procedures Procedures 372 2186 1873 11526 23591 1315 169 26 0 41058 Procedures/ 1,000 Member Months 6.48 4.13 2.99 6.60 17.99 28.77 33.95 24.23 9.50 Observation Room Stays Resulting in Discharge Stays 57 100 104 1161 516 22 2 2 0 1964 Stays/ 1,000 Member Months 0.99 0.19 0.17 0.66 0.39 0.48 0.40 1.86 0.45 Page 51 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 33631 36159 35481 0 105271 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 0 0 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 0 0 0 24241 21692 12650 0 58583 HEDIS 2008 (Reporting Year 2007) Visits/ 1,000 Member Months NA NA NA NA NA 720.79 599.91 356.53 556.50 Emergency Room Visits Visits 0 0 0 0 0 2124 1922 1673 0 5719 Visits/ 1,000 Member Months NA NA NA NA NA 63.16 53.15 47.15 54.33 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 1284 1362 797 0 3443 Procedures/ 1,000 Member Months NA NA NA NA NA 38.18 37.67 22.46 32.71 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 54 68 38 0 160 Stays/ 1,000 Member Months NA NA NA NA NA 1.61 1.88 1.07 1.52 Page 53 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 91829 423232 312309 401995 120131 22392 15747 10420 0 1398055 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 74603 141616 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 78875 186324 68597 17726 12584 5005 0 585330 HEDIS 2008 (Reporting Year 2007) Visits/ 1,000 Member Months 812.41 334.61 252.55 463.50 571.02 791.62 799.14 480.33 418.67 Emergency Room Visits Visits 10356 22668 11504 31380 6578 966 591 431 0 84474 Visits/ 1,000 Member Months 112.77 53.56 36.84 78.06 54.76 43.14 37.53 41.36 60.42 Ambulatory Surgery/Procedures Procedures 440 1915 855 4366 2796 456 236 97 0 11161 Procedures/ 1,000 Member Months 4.79 4.52 2.74 10.86 23.27 20.36 14.99 9.31 7.98 Observation Room Stays Resulting in Discharge Stays 91 103 393 1737 117 32 10 17 0 2500 Stays/ 1,000 Member Months 0.99 0.24 1.26 4.32 0.97 1.43 0.64 1.63 1.79 Page 54 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Age Member Months <1 57394 1-9 529770 10-19 626175 20-44 1746119 45-64 1311695 65-74 45707 75-84 4978 85+ 1073 Unknown Total 0 4322911 Discharges Discharges / 1,000 Member Months <1 0 1-9 Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 0 0.00 0 0.00 NA 10-19 6 0.01 125 0.20 20.83 20-44 39 0.02 686 0.39 17.59 45-64 271 0.21 3183 2.43 11.75 65-74 37 0.81 423 9.25 11.43 75-84 12 2.41 148 29.73 12.33 4 3.73 47 43.80 11.75 0.09 0 4612 1.07 NA 12.50 Age 85+ Unknown Total 0 369 HEDIS 2008 (Reporting Year 2007) Page 55 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2008 (Reporting Year 2007) NR NR Page 56 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Age Member Months <1 1-9 10-19 20-44 45-64 65-74 33624 75-84 36168 85+ 35479 Unknown Total Age 105271 Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 195 5.80 1544 45.92 7.92 75-84 346 9.57 2336 64.59 6.75 85+ 336 9.47 1953 55.05 5.81 55.41 NR 6.65 Unknown Total 877 HEDIS 2008 (Reporting Year 2007) 8.33 5833 Page 57 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Age Member Months <1 91829 1-9 423232 10-19 312309 20-44 401995 45-64 120131 65-74 22392 75-84 15747 85+ 10420 Unknown Total 0 1398055 Discharges Discharges / 1,000 Member Months <1 0 1-9 Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 0 0.00 0 0.00 NA 10-19 1 0.00 35 0.11 35.00 20-44 13 0.03 287 0.71 22.08 45-64 20 0.17 293 2.44 14.65 65-74 7 0.31 107 4.78 15.29 75-84 5 0.32 25 1.59 5.00 85+ 7 0.67 174 16.70 24.86 0.04 0 921 0.66 NA 17.38 Age Unknown Total 0 53 HEDIS 2008 (Reporting Year 2007) Page 58 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Male Female Total Male Female Total Male Female Total 378045 159801 769621 325416 391576 165615 378045 159801 769621 325416 391576 165615 378045 159801 769621 325416 391576 165615 378045 159801 769621 325416 1617502 29068 0 2203761 1557634 22688 0 2118168 3175136 51756 0 4321929 1617502 29068 0 2203761 1557634 22688 0 2118168 3175136 51756 0 4321929 1617502 29068 0 2203761 1557634 22688 0 2118168 3175136 51756 0 4321929 1617502 29068 0 2203761 1557634 22688 0 2118168 3175136 51756 0 4321929 0-12 Sex M F 13-17 Total M F 18-64 Total M F 65+ Total M F Unknown Total M F Total Total Member Months (Outpatient/ED) 391576 165615 Any Services Age Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female M F Total Inpatient Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Percent Number Percent Number Percent Number Percent 1879 1085 2964 1454 1569 3023 7486 13215 20701 68 75 143 0 0 0 10887 15944 26831 5.76% 3.44% 4.62% 10.54% 11.78% 11.15% 5.55% 10.18% 7.82% 2.81% 3.97% 3.32% NA NA NA 5.93% 9.03% 7.45% 30 15 45 82 155 237 280 436 716 1 3 4 0 0 0 393 609 1002 0.09% 0.05% 0.07% 0.59% 1.16% 0.87% 0.21% 0.34% 0.27% 0.04% 0.16% 0.09% NA NA NA 0.21% 0.35% 0.28% 96 56 152 132 137 269 344 584 928 2 7 9 0 0 0 574 784 1358 0.29% 0.18% 0.24% 0.96% 1.03% 0.99% 0.26% 0.45% 0.35% 0.08% 0.37% 0.21% NA NA NA 0.31% 0.44% 0.38% 1852 1063 2915 1412 1538 2950 7298 13021 20319 67 71 138 0 0 0 10629 15693 26322 5.68% 3.37% 4.55% 10.23% 11.55% 10.88% 5.41% 10.03% 7.68% 2.77% 3.76% 3.20% NA NA NA 5.79% 8.89% 7.31% HEDIS 2008 (Reporting Year 2007) Page 59 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Member Months (Inpatient) Member Months (Any) Male Age Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total Age Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Unknown Total Total M F NR Total M F Total NR NR NR NR HEDIS 2008 (Reporting Year 2007) Female Total Member Months (Outpatient/ED) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Services 0-12 Male Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 60 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Male Female Total Male Female Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 25391 0 25391 0 73160 0 73160 0 98551 0 98551 0 25391 0 25391 0 73160 0 73160 0 98551 0 98551 0 25391 0 25391 0 73160 0 73160 Any Services Age 0-12 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female Male Female Total 0 0 0 0 0 0 0 0 0 98551 0 98551 0 25391 0 25391 0 73160 0 73160 0 98551 0 98551 Intensive Outpatient/Partial Hospitalization Inpatient Member Months (Outpatient/ED) Outpatient/ED Number Percent Number Percent Number Percent Number Percent 0 0 0 0 0 0 0 0 0 204 563 767 0 0 0 204 563 767 NA NA NA NA NA NA NA NA NA 9.64% 9.23% 9.34% NA NA NA 9.64% 9.23% 9.34% 0 0 0 0 0 0 0 0 0 12 58 70 0 0 0 12 58 70 NA NA NA NA NA NA NA NA NA 0.57% 0.95% 0.85% NA NA NA 0.57% 0.95% 0.85% 0 0 0 0 0 0 0 0 0 21 56 77 0 0 0 21 56 77 NA NA NA NA NA NA NA NA NA 0.99% 0.92% 0.94% NA NA NA 0.99% 0.92% 0.94% 0 0 0 0 0 0 0 0 0 181 517 698 0 0 0 181 517 698 NA NA NA NA NA NA NA NA NA 8.55% 8.48% 8.50% NA NA NA 8.55% 8.48% 8.50% HEDIS 2008 (Reporting Year 2007) Page 61 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Male Female Total Male Female Total 310241 79428 306675 81900 616916 161328 310241 79428 306675 81900 616916 161328 310241 79428 306675 81900 191179 15613 0 596461 380073 32946 0 801594 571252 48559 0 1398055 191179 15613 0 596461 380073 32946 0 801594 571252 48559 0 1398055 191179 15613 0 596461 380073 32946 0 801594 Any Services Age 0-12 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female Male Female Total 616916 161328 310241 79428 306675 81900 616916 161328 571252 48559 0 1398055 191179 15613 0 596461 380073 32946 0 801594 571252 48559 0 1398055 Intensive Outpatient/Partial Hospitalization Inpatient Member Months (Outpatient/ED) Outpatient/ED Number Percent Number Percent Number Percent Number Percent 2677 1796 4473 1303 1437 2740 3500 7971 11471 160 325 485 0 0 0 7640 11529 19169 10.35% 7.03% 8.70% 19.69% 21.05% 20.38% 21.97% 25.17% 24.10% 12.30% 11.84% 11.99% NA NA NA 15.37% 17.26% 16.45% 46 33 79 69 126 195 379 487 866 7 22 29 0 0 0 501 668 1169 0.18% 0.13% 0.15% 1.04% 1.85% 1.45% 2.38% 1.54% 1.82% 0.54% 0.80% 0.72% NA NA NA 1.01% 1.00% 1.00% 330 205 535 194 224 418 510 1069 1579 19 17 36 0 0 0 1053 1515 2568 1.28% 0.80% 1.04% 2.93% 3.28% 3.11% 3.20% 3.38% 3.32% 1.46% 0.62% 0.89% NA NA NA 2.12% 2.27% 2.20% 2597 1748 4345 1261 1384 2645 3266 7638 10904 144 314 458 0 0 0 7268 11084 18352 10.05% 6.84% 8.45% 19.05% 20.28% 19.67% 20.50% 24.12% 22.91% 11.07% 11.44% 11.32% NA NA NA 14.62% 16.59% 15.75% HEDIS 2008 (Reporting Year 2007) Page 62 Medica Health Plans Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 391576 165615 209130 348584 1059788 29068 0 2203761 Female 378045 159801 196888 326130 1034616 22688 0 2118168 Member Months (Inpatient) Total 769621 325416 406018 674714 2094404 51756 0 4321929 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 7 5 12 274 204 478 619 260 879 797 344 1141 1839 1009 2848 33 13 46 0 0 0 3569 1835 5404 HEDIS 2008 (Reporting Year 2007) Male 391576 165615 209130 348584 1059788 29068 0 2203761 Female 378045 159801 196888 326130 1034616 22688 0 2118168 Total 769621 325416 406018 674714 2094404 51756 0 4321929 Inpatient Percent 0.02% 0.02% 0.02% 1.99% 1.53% 1.76% 3.55% 1.58% 2.60% 2.74% 1.27% 2.03% 2.08% 1.17% 1.63% 1.36% 0.69% 1.07% NA NA NA 1.94% 1.04% 1.50% Number 3 2 5 62 72 134 91 58 149 131 74 205 504 332 836 15 8 23 0 0 0 806 546 1352 Percent 0.01% 0.01% 0.01% 0.45% 0.54% 0.49% 0.52% 0.35% 0.44% 0.45% 0.27% 0.36% 0.57% 0.39% 0.48% 0.62% 0.42% 0.53% NA NA NA 0.44% 0.31% 0.38% Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total 391576 378045 769621 165615 159801 325416 209130 196888 406018 348584 326130 674714 1059788 1034616 2094404 29068 22688 51756 0 0 0 2203761 2118168 4321929 Member Months (Outpatient/ED) Male 391576 165615 209130 348584 1059788 29068 0 2203761 Female 378045 159801 196888 326130 1034616 22688 0 2118168 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 1 1 51 27 78 80 21 101 99 24 123 152 62 214 1 0 1 0 0 0 383 135 518 Number 4 4 8 248 174 422 547 227 774 701 298 999 1539 838 2377 20 6 26 0 0 0 3059 1547 4606 Percent 0.00% 0.00% 0.00% 0.37% 0.20% 0.29% 0.46% 0.13% 0.30% 0.34% 0.09% 0.22% 0.17% 0.07% 0.12% 0.04% 0.00% 0.02% NA NA NA 0.21% 0.08% 0.14% Total 769621 325416 406018 674714 2094404 51756 0 4321929 Percent 0.01% 0.01% 0.01% 1.80% 1.31% 1.56% 3.14% 1.38% 2.29% 2.41% 1.10% 1.78% 1.74% 0.97% 1.36% 0.83% 0.32% 0.60% NA NA NA 1.67% 0.88% 1.28% Page 63 Medica Health Plans Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 64 Medica Health Plans Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 0 25391 0 25391 Female 0 0 0 0 0 73160 0 73160 Member Months (Inpatient) Total 0 0 0 0 0 98551 0 98551 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 97 86 183 0 0 0 97 86 183 HEDIS 2008 (Reporting Year 2007) Male 0 0 0 0 0 25391 0 25391 Female 0 0 0 0 0 73160 0 73160 Total 0 0 0 0 0 98551 0 98551 Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 4.58% 1.41% 2.23% NA NA NA 4.58% 1.41% 2.23% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 47 57 104 0 0 0 47 57 104 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 2.22% 0.93% 1.27% NA NA NA 2.22% 0.93% 1.27% Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 25391 73160 98551 0 0 0 25391 73160 98551 Member Months (Outpatient/ED) Male 0 0 0 0 0 25391 0 25391 Female 0 0 0 0 0 73160 0 73160 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 1 0 1 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 66 44 110 0 0 0 66 44 110 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 0.05% 0.00% 0.01% NA NA NA 0.05% 0.00% 0.01% Total 0 0 0 0 0 98551 0 98551 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 3.12% 0.72% 1.34% NA NA NA 3.12% 0.72% 1.34% Page 65 Medica Health Plans Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 310241 79428 44416 45526 101237 15613 0 596461 Female 306675 81900 101513 128409 150151 32946 0 801594 Member Months (Inpatient) Total 616916 161328 145929 173935 251388 48559 0 1398055 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 18 11 29 342 287 629 536 660 1196 770 1146 1916 1974 1557 3531 48 38 86 0 0 0 3688 3699 7387 HEDIS 2008 (Reporting Year 2007) Male 310241 79428 44416 45526 101237 15613 0 596461 Female 306675 81900 101513 128409 150151 32946 0 801594 Total 616916 161328 145929 173935 251388 48559 0 1398055 Inpatient Percent 0.07% 0.04% 0.06% 5.17% 4.21% 4.68% 14.48% 7.80% 9.83% 20.30% 10.71% 13.22% 23.40% 12.44% 16.86% 3.69% 1.38% 2.13% NA NA NA 7.42% 5.54% 6.34% Number 1 2 3 76 82 158 120 176 296 189 285 474 571 467 1038 19 21 40 0 0 0 976 1033 2009 Percent 0.00% 0.01% 0.01% 1.15% 1.20% 1.18% 3.24% 2.08% 2.43% 4.98% 2.66% 3.27% 6.77% 3.73% 4.95% 1.46% 0.76% 0.99% NA NA NA 1.96% 1.55% 1.72% Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 310241 79428 44416 45526 101237 15613 0 596461 306675 81900 101513 128409 150151 32946 0 801594 616916 161328 145929 173935 251388 48559 0 1398055 Member Months (Outpatient/ED) Male 310241 79428 44416 45526 101237 15613 0 596461 Female 306675 81900 101513 128409 150151 32946 0 801594 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 71 44 115 100 90 190 109 154 263 224 147 371 1 1 2 0 0 0 505 436 941 Number 17 9 26 302 247 549 463 563 1026 685 1019 1704 1764 1381 3145 34 21 55 0 0 0 3265 3240 6505 Percent 0.00% 0.00% 0.00% 1.07% 0.64% 0.86% 2.70% 1.06% 1.56% 2.87% 1.44% 1.81% 2.66% 1.17% 1.77% 0.08% 0.04% 0.05% NA NA NA 1.02% 0.65% 0.81% Total 616916 161328 145929 173935 251388 48559 0 1398055 Percent 0.07% 0.04% 0.05% 4.56% 3.62% 4.08% 12.51% 6.66% 8.44% 18.06% 9.52% 11.76% 20.91% 11.04% 15.01% 2.61% 0.76% 1.36% NA NA NA 6.57% 4.85% 5.58% Page 66 Use of Services Medica Health Plans Outpatient Drug Utilization Commercial Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 587164 626175 1746119 1311695 45707 4978 1073 0 4322911 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:32 PM $8,213,495.00 $17,471,755.00 $70,075,382.00 $122,747,635.00 $7,588,320.00 $1,001,439.00 $255,594.00 $0.00 $227,353,620.00 HEDIS 2008 (Reporting Year 2007) Avg. Cost of Prescriptions / Per Member Per Month $13.99 $27.90 $40.13 $93.58 $166.02 $201.17 $238.21 $52.59 Total Number of Prescriptions 155305 220563 1052595 1789144 109098 16215 3712 0 3346632 Avg. Num. Of Prescriptions / Per Member Per Year 3.17 4.23 7.23 16.37 28.64 39.09 41.51 9.29 Page 67 Use of Services Medica Health Plans Outpatient Drug Utilization Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Age Member Months 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 68 Use of Services Medica Health Plans Outpatient Drug Utilization MSHO Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 0 0 0 0 33631 36159 35481 0 105271 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:32 PM $0.00 $0.00 $0.00 $0.00 $12,677,047.00 $13,828,213.00 $11,672,369.00 $0.00 $38,177,629.00 HEDIS 2008 (Reporting Year 2007) Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA $376.95 $382.43 $328.98 $362.66 Total Number of Prescriptions 0 0 0 0 229575 286201 302669 0 818445 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA 81.92 94.98 102.37 93.30 Page 69 Use of Services Medica Health Plans Outpatient Drug Utilization Medicaid Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 515061 312309 401995 120131 22392 15747 10420 0 1398055 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:32 PM $7,792,430.00 $9,171,853.00 $30,746,818.00 $17,690,862.00 $877,623.00 $369,384.00 $251,265.00 $0.00 $66,900,235.00 HEDIS 2008 (Reporting Year 2007) Avg. Cost of Prescriptions / Per Member Per Month $15.13 $29.37 $76.49 $147.26 $39.19 $23.46 $24.11 $47.85 Total Number of Prescriptions 195284 143962 541795 318643 30529 22981 18850 0 1272044 Avg. Num. Of Prescriptions / Per Member Per Year 4.55 5.53 16.17 31.83 16.36 17.51 21.71 10.92 Page 70 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Ages 20-44 Ages 45-64 Ages 65+ 44966 49666 2431 42875 48109 2372 95.35% 95.15% 95.55% 96.87% 96.71% 97.02% 97.57% 96.94% 98.21% 2007 A Page 71 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 72 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Ages 20-44 Ages 45-64 Ages 65+ 0 0 7843 2007 A 0 0 7649 NA NA NA NA NA NA 97.53% 97.18% 97.88% Page 73 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Ages 20-44 Ages 45-64 Ages 65+ 14892 5764 3096 2007 A 13362 5194 2992 89.73% 89.24% 90.22% 90.11% 89.33% 90.89% 96.64% 95.99% 97.29% Page 74 Access/Availability of Care Medica Health Plans Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 3778 18145 13118 23080 3738 16750 12092 21398 98.94% 98.60% 99.28% 92.31% 91.92% 92.70% 92.18% 91.72% 92.64% 92.71% 92.37% 93.05% 2007 A Page 75 Access/Availability of Care Medica Health Plans Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 4323 10513 6141 8087 2007 A 4283 9670 5662 7403 99.07% 98.78% 99.37% 91.98% 91.46% 92.51% 92.20% 91.52% 92.88% 91.54% 90.93% 92.15% Page 76 Access/Availability of Care Medica Health Plans Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Timeliness of Prenatal Care Postpartum Care Data collection methodology (Administrative or Hybrid) H H Eligible member population (i.e. members who meet all denominator criteria) 4439 4439 Number of numerator events by administrative data in eligible population (before exclusions) 3155 2583 Current year's administrative rate (before exclusions) 71.07% 58.19% Minimum required sample size (MRSS) or other sample size 411 411 Oversampling rate Final sample size (FSS) 10% 453 10% 453 Number of numerator events by administrative data in FSS 326 258 Data Elements Administrative rate on FSS 71.96% 56.95% Number of original sample records excluded because of valid data errors 0 0 Number of administrative data records excluded 0 0 Number of medical records data records excluded 0 0 Number of employee/dependent medical records excluded 0 0 5 411 292 78 5 411 236 85 90.02% 87.01% 93.04% 78.10% 73.98% 82.22% Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 77 Access/Availability of Care Medica Health Plans Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Timeliness of Prenatal Care Postpartum Care Data collection methodology (Administrative or Hybrid) H H Eligible member population (i.e. members who meet all denominator criteria) 5907 5907 Number of numerator events by administrative data in eligible population (before exclusions) 3163 3255 Current year's administrative rate (before exclusions) 53.55% 55.10% Minimum required sample size (MRSS) or other sample size 371 371 Oversampling rate Final sample size (FSS) 5% 390 5% 390 Number of numerator events by administrative data in FSS 207 220 53.08% 56.41% Number of original sample records excluded because of valid data errors 0 0 Number of administrative data records excluded 0 0 Number of medical records data records excluded 0 0 Number of employee/dependent medical records excluded 0 0 0 371 197 137 0 371 213 49 90.03% 86.84% 93.21% 70.62% 65.85% 75.39% Data Elements Administrative rate on FSS Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 78 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment 2007 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Engagement of AOD Treatment 18+ Year Olds 278 3478 3756 99 40 1319 395 1418 435 Reported rate 35.61% 14.39% 37.92% 11.36% 37.75% 11.58% Lower 95% confidence interval 29.80% 41.42% 10.08% 18.69% 36.30% 39.55% 10.29% 12.43% 36.19% 39.32% 10.54% 12.62% Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 79 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR Lower 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 80 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment 2007 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Engagement of AOD Treatment 18+ Year Olds 0 119 119 0 0 73 2 73 2 Reported rate NA NA 61.34% 1.68% 61.34% 1.68% Lower 95% confidence interval NA NA NA NA 52.18% 70.51% 0.00% 4.41% 52.18% 70.51% 0.00% 4.41% Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 81 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment 2007 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Engagement of AOD Treatment 18+ Year Olds 275 2721 2996 115 37 1104 324 1219 361 Reported rate 41.82% 13.45% 40.57% 11.91% 40.69% 12.05% Lower 95% confidence interval 35.81% 47.83% 9.24% 17.67% 38.71% 42.44% 10.67% 13.14% 38.91% 42.46% 10.87% 13.23% Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 82 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Product/Product Line Years in Business Members* 33.00 50950 33.00 50950 33.00 259379 33.00 259379 33.00 44168 33.00 44168 354497 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 83 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 84 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO Product/Product Line Years in Business Members* 33.00 33.00 10.00 115660 50950 8671 33.00 175281 33.00 2.00 259379 2511 33.00 261890 33.00 23.00 44168 42248 33.00 86416 523587 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 85 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid Product/Product Line Years in Business Members* 33.00 115765 0 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: 0 33.00 115765 PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: 0 NR 0 0 0 POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: 0 NR 0 0 0 115765 * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 86 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:32 PM Commercial Member Months Female 28536 115668 144864 151500 97404 57312 <1 1-4 5-9 10-14 15-17 18-19 Male 28860 119112 150132 158004 101172 60780 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 618060 28.04% 148428 177792 170904 192276 207804 595284 28.10% 139632 166680 159588 182424 200592 1213344 28.07% 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 897204 40.70% 220296 191364 150912 97320 848916 40.07% 217440 187380 150216 96756 1746120 40.39% 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 659892 29.94% 20136 5724 1944 768 384 108 651792 30.76% 16056 3792 1488 780 432 144 1311684 30.34% >=65 Subtotal >=65 Subtotal: % Age Unknown Total 29064 1.32% 0 22692 1.07% 0 51756 1.20% 2204220 2118684 HEDIS 2008 (Reporting Year 2007) Total 57396 234780 294996 309504 198576 118092 288060 344472 330492 374700 408396 437736 378744 301128 194076 36192 9516 3432 1548 816 252 0 4322904 Page 87 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:32 PM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Page 88 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:32 PM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 5376 6432 5628 4236 2976 2220 0 0.00% 9456 12360 12840 13452 14268 16008 0 0.00% 26868 100.00% 0 78384 100.00% 0 105252 100.00% 26868 78384 HEDIS 2008 (Reporting Year 2007) 0 0 0 0 0 0 0 0 0 14832 18792 18468 17688 17244 18228 0 105252 Page 89 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:32 PM Medicaid <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 46899 112328 100722 82138 47582 20732 Member Months Female 44930 107540 102642 84739 48724 28394 Total 91829 219868 203364 166877 96306 49126 410401 68.81% 23684 23934 21592 24271 24088 416969 52.02% 73119 73023 55386 46698 36200 827370 59.18% 117569 19.71% 22218 15969 9425 5266 284426 35.48% 29260 18203 12351 7439 401995 28.75% 52878 8.87% 5245 3350 2839 2197 1200 782 67253 8.39% 8507 5290 5531 5180 4207 4231 120131 8.59% 15613 2.62% 0 32946 4.11% 0 48559 3.47% 596461 801594 HEDIS 2008 (Reporting Year 2007) 96803 96957 76978 70969 60288 51478 34172 21776 12705 13752 8640 8370 7377 5407 5013 0 1398055 Page 90
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