Blue Plus Plan Name 2007 Reporting Year Submission # General Info Disclaimers Code CIS Plan ID 1 Last Refreshed: Page Childhood Immunization Status 10/7/2009 1:26:09 PM Use of Services Measures Code Page 21 W15 Well Child Visits in the First 15 Months of Life 39 22 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 41 Page 23 AWC Adolescent Well-Care Visits 42 3 24 FSP 2 Effectiveness of Care Measures 8 Frequency of Selected Procedures 43 Inpatient Utilization - General Hospital/Acute Care 47 URI Appropriate Treatment for Children with Upper Respiratory Infection 5 25 COL Colorectal Cancer Screening 6 26 AMB Ambulatory Care 51 55 IPU BCS Breast Cancer Screening 7 27 NON Inpatient Utilization - Nonacute Care CCS Cervical Cancer Screening 11 28 Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services 59 29 IAD Identification of Alcohol and Other Drug Services 63 30 ORX Outpatient Drug Utilization 67 MPT CHL Chlamydia Screening in Women 12 OMW Osteoporosis Management in Women Who had a Fracture 13 CBP Controlling High Blood Pressure 14 PBH Persistence of Beta Blocker Treatment After Hearth Attack 15 CMC Cholesterol Management for Patients with Cardiovascular Conditions 16 Code CDC Comprehensive Diabetes Care 20 31 AAP Adult's Access to Preventive/Ambulatory Health Services 71 ASM Use of Appropriate Medications for People with Asthma 24 32 CAP Children's and Adolescents' Access to Primary Care Practitioners 75 AMM Antidepressant Medication Management 26 33 PPC ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 30 GSO Glaucoma Screening in Older Adults 31 34 Code 35 MPM Annual Monitoring for Patients on Persistent Medications 32 DAE Use of High Risk Medications in the Elderly 36 DDE Potentially Harmful Drug-Disease Interactions in the Elderly HEDIS 2008 (Reporting Year 2007) 37 IET YIB Code 36 ENP Access / Availability of Care Measures Page Prenatal and Postpartum Care 77 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 79 Health Plan Stability Measures Page Years in Business / Total Membership Health Plan Descriptive Information Measures Enrollment by Product Line (Age & Sex) 83 Page 87 Page 1 DISCLAIMERS -1 0. Disclaimer Query located below 1. In October 2009, it was discoverd that the formulas in the Inpatient Utilization: General Hospital/Acute Care measure contained error. The formula was fixed and the data displayed now correctly reflects the rest of the data on the sheet. HEDIS 2008 (Reporting Year 2007) Page 2 Effectiveness of Care Blue Plus Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 1050 78.95% 1144 86.02% 1233 92.71% 1116 83.91% 1086 81.65% 1179 88.65% 1066 80.15% 891 66.99% 856 64.36% 345 79.86% 380 87.96% 399 92.36% 366 84.72% 360 83.33% 378 87.50% 354 81.94% 286 66.20% 275 63.66% 345 43 90.23% 87.31% 93.15% 380 31 95.58% 93.52% 97.64% 399 9 94.88% 92.68% 97.08% 366 32 92.56% 89.96% 95.16% 360 47 94.65% 92.41% 96.89% 378 15 91.40% 88.63% 94.16% 354 30 89.30% 86.26% 92.34% 286 75 83.95% 80.37% 87.54% 275 72 80.70% 76.85% 84.54% 432 2 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 2 HEDIS 2008 (Reporting Year 2007) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2007 H 1330 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 430 Page 3 Effectiveness of Care Blue Plus Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 1484 75.06% 1615 81.69% 1800 91.05% 1570 79.41% 1486 75.16% 1719 86.95% 1490 75.37% 1174 59.38% 1110 56.15% 335 77.55% 358 82.87% 395 91.44% 337 78.01% 329 76.16% 377 87.27% 338 78.24% 260 60.19% 244 56.48% 335 40 86.81% 83.50% 90.11% 358 42 92.59% 90.01% 95.18% 395 11 93.98% 91.62% 96.34% 337 53 90.28% 87.37% 93.19% 329 76 93.75% 91.35% 96.15% 377 15 90.74% 87.89% 93.59% 338 36 86.57% 83.24% 89.90% 260 85 79.86% 75.96% 83.76% 244 86 76.39% 72.27% 80.51% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2008 (Reporting Year 2007) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2007 H 1977 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 432 Page 4 Effectiveness of Care Blue Plus Appropriate Treatment for Children with Upper Respiratory Infection Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Commercial Medicaid 2007 2007 A A Eligible Member Population 2206 4548 Numerator Events by Admin Data 370 988 Reported Rate 83.23% 78.28% Lower 95% Confidence Interval 81.65% 77.07% Upper 95% Confidence Interval 84.81% 79.49% Measurement Year Data Collection Methodology HEDIS 2008 (Reporting Year 2007) Page 5 Effectiveness of Care Blue Plus Colorectal Cancer Screening Data Elements Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Medicare Advantage MSHO 2007 2007 H H Eligible population 30908 2986 Number of numerator events by administrative data in eligible population (before exclusions) 17328 997 Measurement Year Data collection methodology (administrative or hybrid) Current year's administrative rate (before exclusions) 56.06% NR 33.39% Minimum required sample size (MRSS) or other sample size 411 411 Oversampling rate 0.1 0.05 Final sample size (FSS) 453 432 Number of numerator events by administrative data in FSS 265 151 Administrative rate on FSS 58.50% NR 34.95% Number of original sample records excluded because of valid data errors 0 0 Number of administrative data records excluded 0 0 Number of medical record data records excluded 1 2 Number of employee/dependent medical records excluded 0 0 Records added from the oversample list 1 0 Denominator 452 430 Numerator events by administrative data 265 151 Numerator events by medical records 36 50 Reported rate 66.59% NR 46.74% Lower 95% confidence interval 62.13% NR 41.91% Upper 95% confidence interval 71.05% NR 51.58% HEDIS 2008 (Reporting Year 2007) Page 6 Effectiveness of Care Blue Plus Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 Ages 52-69 Total 12097 8529 70.51% 69.69% 71.32% 14321 11135 77.75% 77.07% 78.44% 26418 19664 74.43% 73.91% 74.96% 2007 A Page 7 Effectiveness of Care Blue Plus Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 NR NR NR Ages 52-69 Total NR NR NR NR NR NR NR NR Page 8 Effectiveness of Care Blue Plus Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 Ages 52-69 Total 0 0 NA NA NA 438 238 54.34% 49.56% 59.12% 438 238 54.34% 49.56% 59.12% 2007 A Page 9 Effectiveness of Care Blue Plus Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 42-51 Ages 52-69 Total 2685 1623 60.45% 58.58% 62.32% 2053 1272 61.96% 59.83% 64.08% 4738 2895 61.10% 59.70% 62.50% 2007 A Page 10 Effectiveness of Care Blue Plus Cervical Cancer Screening Data Elements Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Medicaid Measurement Year Data Collection Methodology Eligible Member Population 2006 H 34783 2006 H 15326 Numerator Events by Admin Data on Eligible Population (before exclusions) 26666 11003 Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors 76.66% 411 10.00% 453 352 77.70% 0 71.79% 411 10.00% 453 313 69.09% 0 Number of administrative data records excluded 0 0 Number of medical record data records excluded 16 13 Number of employee/dependent medical records excluded 4 0 18 411 352 11 88.32% 85.09% 91.55% 13 411 313 24 82.00% 78.16% 85.83% Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 11 Effectiveness of Care Blue Plus Chlamydia Screening in Women Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Ages 16-20 Ages 21-25 Data Medicaid Total 2007 A General Measure Ages 16-20 Ages 21-25 Data Total 2007 A 2567 898 34.98% 33.12% 36.85% 2261 931 41.18% 39.13% 43.23% 4828 1829 37.88% 36.50% 39.26% 1692 701 41.43% 39.05% 43.81% 2029 910 44.85% 42.66% 47.04% 3721 1611 43.29% 41.69% 44.90% Page 12 Effectiveness of Care Blue Plus Data Last Refreshed: Oct 7, 2009 1:26 PM Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) Medicare Advantage NR NR NR MSHO 2007 A 280 34 12.14% 8.14% 16.15% Page 13 Effectiveness of Care Blue Plus Controlling High Blood Pressure Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Commercial Medicare Advantage MSHO 2007 2007 H H 8503 1805 0 0 0.00% NR 0.00% 411 411 20.00% 15.00% 494 473 0 0 0.00% NR 0.00% Records Excluded because of Valid Data Errors 0 0 Number of administrative data records excluded 0 25 Number of medical record data records excluded 0 13 Number of employee/dependent medical records excluded 0 0 Records Added from the OverSample List 1 0 493 435 0 0 Denominator Numerator Events by Admin Data Numerator Events by Medical Record 311 288 Reported Rate 63.08% NR 66.21% Lower 95% Confidence Interval 58.72% NR 61.65% Upper 95% Confidence Interval 67.44% NR 70.77% HEDIS 2008 (Reporting Year 2007) Page 14 Effectiveness of Care Blue Plus Persistence of Beta Blocker Treatment After Hearth Attack Data Elements MSHO Medicaid 2007 2007 2007 Data Collection Methodology A A A Eligible Member Population 89 60 41 Numerator Events by Admin Data on Eligible Population 71 55 31 Measurement Year Commercial Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Reported Rate 79.78% NR 91.67% 75.61% Lower 95% Confidence Interval 70.87% NR 83.84% 61.25% Upper 95% Confidence Interval 88.68% NR 99.49% 89.97% HEDIS 2008 (Reporting Year 2007) Page 15 Effectiveness of Care Blue Plus Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2008 (Reporting Year 2007) 947 2 87.12% 0.18% 381 1 88.19% 0.23% 381 12 1 276 90.97% 88.15% 93.79% 64.12% 59.48% 68.76% 411 5.00% 432 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2007 H 1087 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 432 Page 16 Effectiveness of Care Blue Plus Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 17 Effectiveness of Care Blue Plus Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 1 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2008 (Reporting Year 2007) 154 3 75.49% 1.47% 156 3 76.47% 1.47% 156 9 3 131 81.28% 75.67% 86.89% 66.01% 59.25% 72.77% 204 5.00% 204 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2007 H 204 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 203 Page 18 Effectiveness of Care Blue Plus Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2008 (Reporting Year 2007) 169 0 80.09% 0.00% 172 0 81.52% 0.00% 172 3 0 115 82.94% 77.63% 88.25% 54.50% 47.55% 61.46% 211 5.00% 211 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2007 H 211 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 211 Page 19 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2007 H 4779 2007 H 4779 2007 H 4779 2007 H 4779 2007 H 4779 2007 H 4779 2007 H 4779 2007 H 4779 2007 H 4779 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 4268 89.31% 411 10% 453 405 89.40% 4773 99.87% 411 10% 453 453 100.00% 5 0.10% 411 10% 453 0 0.00% 2913 60.95% 411 10% 453 281 62.03% 3993 83.55% 411 10% 453 392 86.53% 6 0.13% 411 10% 453 0 0.00% 3921 82.05% 411 10% 453 371 81.90% 7 0.15% 411 10% 453 0 0.00% 4 0.08% 411 10% 453 0 0.00% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 453 405 6 90.73% 87.95% 93.51% 0 453 83 29 24.72% 20.64% 28.81% 0 453 0 222 49.01% 44.29% 53.72% 0 453 281 39 70.64% 66.34% 74.94% 0 453 392 4 87.42% 84.25% 90.58% 0 453 0 244 53.86% 49.16% 58.56% 0 453 371 10 84.11% 80.63% 87.58% 0 453 0 331 73.07% 68.87% 77.26% 0 453 0 217 47.90% 43.19% 52.61% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 20 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2007 H 847 2007 H 847 2007 H 847 2007 H 847 2007 H 847 2007 H 847 2007 H 847 2007 H 847 2007 H 847 752 89.35% 830 98.15% 7 0.69% 569 69.68% 645 76.16% 15 1.85% 725 86.81% 19 0.93% 13 0.46% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 432 386 11 91.90% 89.21% 94.59% 0 432 118 18 31.48% 26.99% 35.98% 0 432 3 203 47.69% 42.86% 52.51% 0 432 301 27 75.93% 71.78% 80.07% 0 432 329 16 79.86% 75.96% 83.76% 0 432 8 204 49.07% 44.24% 53.90% 0 432 375 4 87.73% 84.52% 90.94% 0 432 4 292 68.52% 64.02% 73.01% 0 432 2 200 46.76% 41.94% 51.58% Numerator events by admin data in eligible population Admin rate on FSS Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 22 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2007 H 1650 2007 H 1650 2007 H 1650 2007 H 1650 2007 H 1650 2007 H 1650 2007 H 1650 2007 H 1650 2007 H 1650 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 1426 86.42% 411 10% 453 394 86.98% 1646 99.76% 411 10% 453 452 99.78% 2 0.12% 411 10% 453 0 0.00% 850 51.52% 411 10% 453 235 51.88% 1236 74.91% 411 10% 453 349 77.04% 4 0.24% 411 10% 453 2 0.44% 1274 77.21% 411 10% 453 352 77.70% 6 0.36% 411 10% 453 1 0.22% 5 0.30% 411 10% 453 0 0.00% Number of Records Excluded Because of Valid Data Errors 3 3 3 3 3 3 3 3 3 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 450 394 8 89.33% 86.37% 92.30% 3 450 91 56 32.67% 28.22% 37.11% 3 450 0 184 40.89% 36.24% 45.54% 3 450 235 39 60.89% 56.27% 65.51% 3 450 349 10 79.78% 75.96% 83.60% 3 450 2 181 40.67% 36.02% 45.32% 3 450 352 10 80.44% 76.67% 84.22% 3 450 1 324 72.22% 67.97% 76.47% 3 450 0 200 44.44% 39.74% 49.15% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 23 Effectiveness of Care Blue Plus Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 178 172 96.63% 93.70% 99.56% 320 307 95.94% 93.62% 98.26% 1275 1184 92.86% 91.41% 94.32% 1773 1663 93.80% 92.64% 94.95% 2007 A Page 24 Effectiveness of Care Blue Plus Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 182 175 96.15% 93.09% 99.22% 305 276 90.49% 87.04% 93.95% 558 474 84.95% 81.89% 88.00% 1045 925 88.52% 86.54% 90.50% 2007 A Page 25 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 226 17.60% 15.48% 19.72% 897 69.86% 67.31% 72.41% 674 52.49% 49.72% 55.26% 2007 A 1284 Page 26 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 4 2.88% 0.00% 6.02% 100 71.94% 64.11% 79.77% 85 61.15% 52.69% 69.61% 2007 A 139 Page 28 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 132 17.03% 14.32% 19.74% 379 48.90% 45.32% 52.49% 253 32.65% 29.28% 36.01% 2007 A 775 Page 29 Effectiveness of Care Blue Plus Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) General Measure Data Initiation Phase Medicaid Continuation and Maintenance Phase 2007 A General Measure Data Initiation Phase Continuation and Maintenance Phase 404 146 36.14% 31.33% 40.95% 114 48 42.11% 32.60% 51.61% 2007 A 321 125 38.94% 33.45% 44.43% 108 39 36.11% 26.59% 45.63% Page 30 Effectiveness of Care Blue Plus Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2008 (Reporting Year 2007) Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage NR NR NR MSHO 2007 A 6170 4343 70.39% 69.24% 71.54% Page 31 Effectiveness of Care Blue Plus Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 8760 6910 78.88% 78.02% 79.74% 135 111 82.22% 75.40% 89.04% 7330 5834 79.59% 78.66% 80.52% 501 350 69.86% 65.74% 73.98% 16726 13205 78.95% 78.33% 79.57% 2007 A Page 32 Effectiveness of Care Blue Plus Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 33 Effectiveness of Care Blue Plus Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 3278 2990 91.21% 90.23% 92.20% 560 527 94.11% 92.07% 96.15% 3977 3682 92.58% 91.76% 93.41% 466 397 85.19% 81.86% 88.53% 8281 7596 91.73% 91.13% 92.33% 2007 A Page 34 Effectiveness of Care Blue Plus Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 1929 1542 79.94% 78.12% 81.75% 45 41 91.11% 81.69% 100.00% 1578 1259 79.78% 77.77% 81.80% 230 177 76.96% 71.30% 82.62% 3782 3019 79.83% 78.53% 81.12% 2007 A Page 35 Effectiveness of Care Blue Plus Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data 1 or More Prescriptions NR NR NR MSHO 2 or More Prescriptions NR NR NR General Measure Data 2007 A 8279 1 or More Prescriptions 2 or More Prescriptions 2123 25.64% 24.70% 26.59% 406 4.90% 4.43% 5.38% Page 36 Effectiveness of Care Blue Plus Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 37 Effectiveness of Care Blue Plus Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2007 A 550 126 22.91% 19.31% 26.51% 1836 443 24.13% 22.14% 26.11% 113 10 8.85% 3.17% 14.53% 2499 579 23.17% 21.50% 24.84% Page 38 Use of Services Blue Plus Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 26 3 9 14 43 159 888 2.28% 1.37% 3.19% 0.26% 0.00% 0.60% 0.79% 0.23% 1.34% 1.23% 0.54% 1.91% 3.77% 2.62% 4.91% 13.92% 11.87% 15.97% 77.76% 75.30% 80.21% 2007 A 1142 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 39 Use of Services Blue Plus Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 20 35 64 127 279 603 1444 0.78% 0.42% 1.14% 1.36% 0.89% 1.83% 2.49% 1.87% 3.11% 4.94% 4.08% 5.79% 10.85% 9.63% 12.07% 23.44% 21.79% 25.10% 56.14% 54.21% 58.08% 2007 A 2572 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 40 Use of Services Blue Plus Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Medicaid 2007 A 6075 2007 A 6729 NR NR NR NR 3857 4119 63.49% 62.27% 64.71% 61.21% 60.04% 62.38% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 41 Use of Services Blue Plus Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Medicaid 2007 A 19699 2007 A 12751 NR NR NR NR 6528 4095 33.14% 32.48% 33.80% 32.12% 31.30% 32.93% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2008 (Reporting Year 2007) Page 42 Use of Services Blue Plus Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Member Months Total 99485 209825 379175 268835 Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 65+ Age 0-4 5-19 0-9 10-19 Number of Procedures 688 183 225 91 Procedures / 1,000 Member Months 6.92 0.48 1.07 0.34 Member Months Male Female 368241 245031 296831 451193 287420 323157 12510 7595 Female Male Procedure Dilation & Curettage Hysterectomy, Abdominal Age 15-44 45-64 15-44 45-64 65+ Hysterectomy, 15-44 Vaginal 45-64 65+ Cholecystectomy, 30-64 Open 15-44 45-64 65+ Cholecystectomy, 30-64 Closed 15-44 45-64 65+ Back Surgery 20-44 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 45-64 CABG 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2008 (Reporting Year 2007) Number of Procedures Procedures / 1,000 Member Months 14 0.03 0 94 4 57 134 12 163 21 181 14 42 6 108 18 0.00 0.21 0.32 0.23 0.47 0.96 0.57 1.68 0.63 1.12 0.15 0.48 0.38 1.44 Number of Procedures 37 38 115 118 0 77 112 4 Procedures / 1,000 Member Months 0.10 0.12 0.31 0.37 0.00 0.21 0.35 0.53 6 11 1 0.02 0.03 0.13 144 154 2 58 114 3 38 3 108 6 10 2 0.39 0.48 0.26 0.20 0.35 0.39 0.12 0.39 0.33 0.79 0.03 0.26 14 45 5 75 142 3 0.04 0.14 0.66 0.20 0.44 0.39 Page 43 Use of Services Blue Plus Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Age < 65 65-74 75-84 85+ Member Months Male Female Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2008 (Reporting Year 2007) Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Female Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 44 Use of Services Blue Plus Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Age < 65 65-74 75-84 85+ Member Months Male Female 3 0 11159 19326 10864 27905 8136 37645 Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2008 (Reporting Year 2007) Number of Procedures 0 2 1 1 0 16 14 4 0 19 10 5 0 3 1 0 0 10 14 25 0 5 3 3 0 7 5 1 0 4 4 3 0 1 1 0 0 7 1 4 0 8 4 1 Procedures / 1,000 Member Months 0.00 0.18 0.09 0.12 0.00 1.43 1.29 0.49 0.00 1.70 0.92 0.61 0.00 0.27 0.09 0.00 0.00 0.90 1.29 3.07 0.00 0.45 0.28 0.37 0.00 0.63 0.46 0.12 0.00 0.36 0.37 0.37 0.00 0.09 0.09 0.00 0.00 0.63 0.09 0.49 0.00 0.72 0.37 0.12 Female Number of Procedures 0 3 6 0 0 18 20 15 0 42 29 8 0 1 5 2 0 9 48 89 0 12 16 10 0 26 16 3 0 12 12 19 0 3 3 0 0 9 11 5 0 14 19 8 0 0 3 0 0 3 0 1 0 4 6 2 0 8 7 5 Procedures / 1,000 Member Months NA 0.16 0.22 0.00 NA 0.93 0.72 0.40 NA 2.17 1.04 0.21 NA 0.05 0.18 0.05 NA 0.47 1.72 2.36 NA 0.62 0.57 0.27 NA 1.35 0.57 0.08 NA 0.62 0.43 0.50 NA 0.16 0.11 0.00 NA 0.47 0.39 0.13 NA 0.72 0.68 0.21 NA 0.00 0.11 0.00 NA 0.16 0.00 0.03 NA 0.21 0.22 0.05 NA 0.41 0.25 0.13 Page 45 Use of Services Blue Plus Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Member Months Total 208252 361160 417445 264537 Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 Age 0-4 5-19 0-9 10-19 Number of Procedures 1257 368 444 152 Procedures / 1,000 Member Months 6.04 0.88 1.23 0.57 Member Months Male Female 305116 114291 238793 128139 63699 85790 Male Procedure Dilation & Curettage Hysterectomy, Abdominal Hysterectomy, Vaginal Cholecystectomy, Open Cholecystectomy, Closed Back Surgery Mastectomy Lumpectomy Age 15-44 45-64 15-44 45-64 15-44 45-64 30-64 15-44 45-64 30-64 15-44 45-64 20-44 45-64 15-44 45-64 15-44 45-64 HEDIS 2008 (Reporting Year 2007) Female Number of Procedures Procedures / 1,000 Member Months 4 0.03 33 61 35 Number of Procedures 31 12 71 36 66 30 Procedures / 1,000 Member Months 0.10 0.14 0.23 0.42 0.22 0.35 6 7 0.02 0.08 239 59 99 58 12 9 55 35 0.78 0.69 0.41 0.68 0.04 0.10 0.18 0.41 0.26 0.53 0.55 Page 46 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:26 PM Member Months 18532 191293 268835 541862 610577 19071 985 49 0 1651204 Discharges Discharges / 1,000 Member Months 154 305 428 3279 3955 255 34 1 0 8411 8.31 1.59 1.59 6.05 6.48 13.37 34.52 20.41 133 227 185 675 1827 118 23 1 0 3189 7.18 1.19 0.69 1.25 2.99 6.19 23.35 20.41 21 78 184 853 2125 137 11 0 0 3409 1.13 0.41 0.68 1.57 3.48 7.18 11.17 0.00 59 1751 2 0 1812 0.22 3.23 0.00 HEDIS 2008 (Reporting Year 2007) 5.09 1.93 2.06 1.27 Days Days / 1,000 Member Months 654 1270 1293 9217 13778 922 116 5 0 27255 35.29 6.64 4.81 17.01 22.57 48.35 117.77 102.04 477 533 488 2222 5774 402 84 5 0 9985 25.74 2.79 1.82 4.10 9.46 21.08 85.28 102.04 177 737 652 2470 7955 520 32 0 0 12543 9.55 3.85 2.43 4.56 13.03 27.27 32.49 0.00 153 4525 38 0 4716 0.57 8.35 0.06 16.51 6.05 7.60 3.32 Average Length of Stay 4.25 4.16 3.02 2.81 3.48 3.62 3.41 5.00 NA 3.24 3.59 2.35 2.64 3.29 3.16 3.41 3.65 5.00 NA 3.13 8.43 9.45 3.54 2.90 3.74 3.80 2.91 NA NA 3.68 2.59 2.58 19.00 NA 2.60 Page 47 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:26 PM Member Months 0 0 0 3 0 30485 38769 45781 0 115038 Discharges Discharges / 1,000 Member Months 0 0 0 1 0 1292 1867 2029 0 5189 NA NA NA 333.33 NA 42.38 48.16 44.32 0 0 0 1 0 997 1517 1718 0 4233 NA NA NA 333.33 NA 32.70 39.13 37.53 0 0 0 0 0 293 347 306 0 946 NA NA NA 0.00 NA 9.61 8.95 6.68 0 0 0 0 0 NA 0.00 NA HEDIS 2008 (Reporting Year 2007) 45.11 36.80 8.22 0.00 Days 0 0 0 1 0 5996 8391 9016 0 23404 0 0 0 1 0 4279 6425 7013 0 17718 Days / 1,000 Member Months NA NA NA 333.33 NA 196.69 216.44 196.94 203.45 NA NA NA 333.33 NA 140.36 165.73 153.19 154.02 0 0 0 0 0 1703 1956 1986 0 5645 NA NA NA 0.00 NA 55.86 50.45 43.38 0 0 0 0 0 NA 0.00 NA 49.07 0.00 Average Length of Stay NA NA NA 1.00 NA 4.64 4.49 4.44 NA 4.51 NA NA NA 1.00 NA 4.29 4.24 4.08 NA 4.19 NA NA NA NA NA 5.81 5.64 6.49 NA 5.97 NA NA NA NA NA Page 49 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care Medicaid Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:26 PM Member Months 61006 300154 264537 353084 149489 3398 1782 1611 0 1135061 Discharges Discharges / 1,000 Member Months 683 745 1130 6267 1718 87 73 61 0 10764 11.20 2.48 4.27 17.75 11.49 25.60 40.97 37.86 594 612 302 1143 962 71 61 57 0 3802 9.74 2.04 1.14 3.24 6.44 20.89 34.23 35.38 89 133 200 891 755 16 12 4 0 2100 1.46 0.44 0.76 2.52 5.05 4.71 6.73 2.48 627 4230 1 0 4858 HEDIS 2008 (Reporting Year 2007) 9.48 3.35 1.85 2.37 11.98 0.01 6.33 Days Days / 1,000 Member Months 2785 1831 3223 16424 6358 445 346 243 0 31655 45.65 6.10 12.18 46.52 42.53 130.96 194.16 150.84 1982 1372 832 3116 3260 291 245 225 0 11323 32.49 4.57 3.15 8.83 21.81 85.64 137.49 139.66 803 459 779 2788 3095 154 101 18 0 8197 13.16 1.53 2.94 7.90 20.70 45.32 56.68 11.17 1611 10516 3 0 12130 6.09 29.78 0.02 27.89 9.98 7.22 15.81 Average Length of Stay 4.08 2.46 2.85 2.62 3.70 5.11 4.74 3.98 NA 2.94 3.34 2.24 2.75 2.73 3.39 4.10 4.02 3.95 NA 2.98 9.02 3.45 3.90 3.13 4.10 9.63 8.42 4.50 NA 3.90 2.57 2.49 3.00 NA 2.50 Page 50 Use of Services Blue Plus Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 18532 191293 268835 541862 610577 19071 985 49 0 1651204 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 15526 55164 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 58773 138159 209448 9183 713 16 0 486982 HEDIS 2008 (Reporting Year 2007) Visits/ 1,000 Member Months 837.79 288.37 218.62 254.97 343.03 481.52 723.86 326.53 294.93 Emergency Room Visits Visits 696 3696 3918 7388 6679 260 21 0 0 22658 Visits/ 1,000 Member Months 37.56 19.32 14.57 13.63 10.94 13.63 21.32 0.00 13.72 Ambulatory Surgery/Procedures Procedures 141 875 812 3892 11966 558 34 0 0 18278 Procedures/ 1,000 Member Months 7.61 4.57 3.02 7.18 19.60 29.26 34.52 0.00 11.07 Observation Room Stays Resulting in Discharge Stays 39 78 48 546 293 16 0 0 0 1020 Stays/ 1,000 Member Months 2.10 0.41 0.18 1.01 0.48 0.84 0.00 0.00 0.62 Page 51 Use of Services Blue Plus Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services Blue Plus Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 3 0 30485 38769 45781 0 115038 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 0 0 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 0 2 0 21643 25253 20945 0 67843 HEDIS 2008 (Reporting Year 2007) Visits/ 1,000 Member Months NA NA NA 666.67 NA 709.96 651.37 457.50 589.74 Emergency Room Visits Visits 0 0 0 0 0 1185 1451 1602 0 4238 Visits/ 1,000 Member Months NA NA NA 0.00 NA 38.87 37.43 34.99 36.84 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 936 1173 574 0 2683 Procedures/ 1,000 Member Months NA NA NA 0.00 NA 30.70 30.26 12.54 23.32 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 81 99 120 0 300 Stays/ 1,000 Member Months NA NA NA 0.00 NA 2.66 2.55 2.62 2.61 Page 53 Use of Services Blue Plus Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 61006 300154 264537 353084 149489 3398 1782 1611 0 1135061 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 48731 95742 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 67407 143748 66992 1716 801 497 0 425634 HEDIS 2008 (Reporting Year 2007) Visits/ 1,000 Member Months 798.79 318.98 254.81 407.12 448.14 505.00 449.49 308.50 374.99 Emergency Room Visits Visits 5537 13355 8118 19118 4069 104 63 59 0 50423 Visits/ 1,000 Member Months 90.76 44.49 30.69 54.15 27.22 30.61 35.35 36.62 44.42 Ambulatory Surgery/Procedures Procedures 347 1474 853 3782 3233 61 36 8 0 9794 Procedures/ 1,000 Member Months 5.69 4.91 3.22 10.71 21.63 17.95 20.20 4.97 8.63 Observation Room Stays Resulting in Discharge Stays 105 160 386 2034 307 2 3 2 0 2999 Stays/ 1,000 Member Months 1.72 0.53 1.46 5.76 2.05 0.59 1.68 1.24 2.64 Page 54 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Age Member Months <1 18532 1-9 191293 10-19 268835 20-44 541862 45-64 610577 65-74 19071 75-84 985 85+ 49 Unknown Total 0 1651204 Discharges Discharges / 1,000 Member Months <1 0 1-9 Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 1 0.01 19 0.10 19.00 10-19 1 0.00 7 0.03 7.00 20-44 14 0.03 257 0.47 18.36 45-64 132 0.22 1996 3.27 15.12 65-74 18 0.94 234 12.27 13.00 75-84 4 4.06 70 71.07 17.50 85+ 1 20.41 21 428.57 21.00 0.10 0 2604 1.58 NA 15.23 Age Unknown Total 0 171 HEDIS 2008 (Reporting Year 2007) Page 55 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2008 (Reporting Year 2007) NR NR Page 56 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Age Member Months <1 0 1-9 0 10-19 0 20-44 3 45-64 0 65-74 30485 75-84 38769 85+ 45781 Unknown 0 115038 Total Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 0 NA 0 NA NA 1-9 0 NA 0 NA NA 10-19 0 NA 0 NA NA 20-44 0 0.00 0 0.00 NA 45-64 0 NA 0 NA NA 65-74 413 13.55 11111 364.47 26.90 75-84 934 24.09 28993 747.84 31.04 85+ 1488 32.50 51431 1123.41 34.56 Unknown 0 2835 24.64 0 91535 795.69 NA 32.29 Age Total HEDIS 2008 (Reporting Year 2007) Page 57 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Age Member Months <1 61006 1-9 300154 10-19 264537 20-44 353084 45-64 149489 65-74 3398 75-84 1782 85+ 1611 Unknown Total 0 1135061 Discharges Discharges / 1,000 Member Months <1 0 1-9 Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 0 0.00 0 0.00 NA 10-19 3 0.01 19 0.07 6.33 20-44 2 0.01 21 0.06 10.50 45-64 14 0.09 150 1.00 10.71 65-74 21 6.18 471 138.61 22.43 75-84 20 11.22 414 232.32 20.70 85+ 20 12.41 636 394.79 31.80 Unknown 0 80 0.07 0 1711 1.51 NA 21.39 Age Total HEDIS 2008 (Reporting Year 2007) Page 58 Use of Services Blue Plus Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Male Female Total Male Female Total Male Female Total 137177 68729 282594 140799 145417 72070 137177 68729 282594 140799 145417 72070 137177 68729 282594 140799 145417 72070 137177 68729 282594 140799 559946 12510 0 789943 647760 7595 0 861261 1207706 20105 0 1651204 559946 12510 0 789943 647760 7595 0 861261 1207706 20105 0 1651204 559946 12510 0 789943 647760 7595 0 861261 1207706 20105 0 1651204 559946 12510 0 789943 647760 7595 0 861261 1207706 20105 0 1651204 0-12 Sex M F 13-17 Total M F 18-64 Total M F 65+ Total M F Unknown Total M F Total Total Member Months (Outpatient/ED) 145417 72070 Any Services Age Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female M F Total Inpatient Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Percent Number Percent Number Percent Number Percent 833 483 1316 784 816 1600 3097 6195 9292 37 17 54 0 0 0 4751 7511 12262 6.87% 4.23% 5.59% 13.05% 14.25% 13.64% 6.64% 11.48% 9.23% 3.55% 2.69% 3.22% NA NA NA 7.22% 10.47% 8.91% 13 6 19 52 84 136 123 182 305 4 1 5 0 0 0 192 273 465 0.11% 0.05% 0.08% 0.87% 1.47% 1.16% 0.26% 0.34% 0.30% 0.38% 0.16% 0.30% NA NA NA 0.29% 0.38% 0.34% 8 3 11 18 25 43 22 53 75 0 0 0 0 0 0 48 81 129 0.07% 0.03% 0.05% 0.30% 0.44% 0.37% 0.05% 0.10% 0.07% 0.00% 0.00% 0.00% NA NA NA 0.07% 0.11% 0.09% 832 482 1314 774 812 1586 3085 6186 9271 34 16 50 0 0 0 4725 7496 12221 6.87% 4.22% 5.58% 12.89% 14.18% 13.52% 6.61% 11.46% 9.21% 3.26% 2.53% 2.98% NA NA NA 7.18% 10.44% 8.88% HEDIS 2008 (Reporting Year 2007) Page 59 Use of Services Blue Plus Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Member Months (Inpatient) Member Months (Any) Male Age Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total Age Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Unknown Total Total M F NR Total M F Total NR NR NR NR HEDIS 2008 (Reporting Year 2007) Female Total Member Months (Outpatient/ED) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Services 0-12 Male Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 60 Use of Services Blue Plus Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Male Female Total Male Female Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 30159 0 30162 0 84876 0 84876 3 115035 0 115038 3 30159 0 30162 0 84876 0 84876 3 115035 0 115038 3 30159 0 30162 0 84876 0 84876 Any Services Age 0-12 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female Male Female Total 0 0 0 0 0 0 0 0 3 115035 0 115038 3 30159 0 30162 0 84876 0 84876 3 115035 0 115038 Intensive Outpatient/Partial Hospitalization Inpatient Member Months (Outpatient/ED) Outpatient/ED Number Percent Number Percent Number Percent Number Percent 0 0 0 0 0 0 1 0 1 314 774 1088 0 0 0 315 774 1089 NA NA NA NA NA NA 400.00% NA 400.00% 12.49% 10.94% 11.35% NA NA NA 12.53% 10.94% 11.36% 0 0 0 0 0 0 0 0 0 78 215 293 0 0 0 78 215 293 NA NA NA NA NA NA 0.00% NA 0.00% 3.10% 3.04% 3.06% NA NA NA 3.10% 3.04% 3.06% 0 0 0 0 0 0 0 0 0 3 11 14 0 0 0 3 11 14 NA NA NA NA NA NA 0.00% NA 0.00% 0.12% 0.16% 0.15% NA NA NA 0.12% 0.16% 0.15% 0 0 0 0 0 0 1 0 1 265 614 879 0 0 0 266 614 880 NA NA NA NA NA NA 400.00% NA 400.00% 10.54% 8.68% 9.17% NA NA NA 10.58% 8.68% 9.18% HEDIS 2008 (Reporting Year 2007) Page 61 Use of Services Blue Plus Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulato Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Male Female Total Male Female Total 225632 68484 218462 68522 444094 137006 225632 68484 218462 68522 444094 137006 225632 68484 218462 68522 197803 2378 0 494297 349367 4413 0 640764 547170 6791 0 1135061 197803 2378 0 494297 349367 4413 0 640764 547170 6791 0 1135061 197803 2378 0 494297 349367 4413 0 640764 Any Services Age 0-12 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female Male Female Total 444094 137006 225632 68484 218462 68522 444094 137006 547170 6791 0 1135061 197803 2378 0 494297 349367 4413 0 640764 547170 6791 0 1135061 Intensive Outpatient/Partial Hospitalization Inpatient Member Months (Outpatient/ED) Outpatient/ED Number Percent Number Percent Number Percent Number Percent 2165 1449 3614 1207 1301 2508 2877 6340 9217 25 37 62 0 0 0 6274 9127 15401 11.51% 7.96% 9.77% 21.15% 22.78% 21.97% 17.45% 21.78% 20.21% 12.62% 10.06% 10.96% NA NA NA 15.23% 17.09% 16.28% 44 22 66 66 129 195 246 383 629 5 6 11 0 0 0 361 540 901 0.23% 0.12% 0.18% 1.16% 2.26% 1.71% 1.49% 1.32% 1.38% 2.52% 1.63% 1.94% NA NA NA 0.88% 1.01% 0.95% 39 11 50 45 23 68 38 133 171 1 0 1 0 0 0 123 167 290 0.21% 0.06% 0.14% 0.79% 0.40% 0.60% 0.23% 0.46% 0.38% 0.50% 0.00% 0.18% NA NA NA 0.30% 0.31% 0.31% 2161 1446 3607 1201 1291 2492 2844 6307 9151 20 31 51 0 0 0 6226 9075 15301 11.49% 7.94% 9.75% 21.04% 22.61% 21.83% 17.25% 21.66% 20.07% 10.09% 8.43% 9.01% NA NA NA 15.11% 17.00% 16.18% HEDIS 2008 (Reporting Year 2007) Page 62 Blue Plus Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 145417 72070 71636 80194 408116 12510 0 789943 Female 137177 68729 79192 102903 465665 7595 0 861261 Member Months (Inpatient) Total 282594 140799 150828 183097 873781 20105 0 1651204 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 1 4 5 147 95 242 206 105 311 144 91 235 604 337 941 16 3 19 0 0 0 1118 635 1753 HEDIS 2008 (Reporting Year 2007) Male 145417 72070 71636 80194 408116 12510 0 789943 Female 137177 68729 79192 102903 465665 7595 0 861261 Total 282594 140799 150828 183097 873781 20105 0 1651204 Inpatient Percent 0.01% 0.03% 0.02% 2.45% 1.66% 2.06% 3.45% 1.59% 2.47% 2.15% 1.06% 1.54% 1.78% 0.87% 1.29% 1.53% 0.47% 1.13% NA NA NA 1.70% 0.88% 1.27% Number 1 0 1 49 37 86 50 27 77 28 17 45 180 100 280 3 3 6 0 0 0 311 184 495 Percent 0.01% 0.00% 0.00% 0.82% 0.65% 0.73% 0.84% 0.41% 0.61% 0.42% 0.20% 0.29% 0.53% 0.26% 0.38% 0.29% 0.47% 0.36% NA NA NA 0.47% 0.26% 0.36% Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total 145417 137177 282594 72070 68729 140799 71636 79192 150828 80194 102903 183097 408116 465665 873781 12510 7595 20105 0 0 0 789943 861261 1651204 Member Months (Outpatient/ED) Male 145417 72070 71636 80194 408116 12510 0 789943 Female 137177 68729 79192 102903 465665 7595 0 861261 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 11 3 14 11 6 17 6 7 13 21 15 36 0 0 0 0 0 0 49 31 80 Number 0 4 4 143 91 234 197 94 291 141 87 228 568 323 891 15 1 16 0 0 0 1064 600 1664 Percent 0.00% 0.00% 0.00% 0.18% 0.05% 0.12% 0.18% 0.09% 0.14% 0.09% 0.08% 0.09% 0.06% 0.04% 0.05% 0.00% 0.00% 0.00% NA NA NA 0.07% 0.04% 0.06% Total 282594 140799 150828 183097 873781 20105 0 1651204 Percent 0.00% 0.03% 0.02% 2.38% 1.59% 1.99% 3.30% 1.42% 2.32% 2.11% 1.01% 1.49% 1.67% 0.83% 1.22% 1.44% 0.16% 0.95% NA NA NA 1.62% 0.84% 1.21% Page 63 Blue Plus Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 64 Blue Plus Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 3 30159 0 30162 Female 0 0 0 0 0 84876 0 84876 Member Months (Inpatient) Total 0 0 0 0 3 115035 0 115038 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 68 84 152 0 0 0 68 84 152 HEDIS 2008 (Reporting Year 2007) Male 0 0 0 0 3 30159 0 30162 Female 0 0 0 0 0 84876 0 84876 Total 0 0 0 0 3 115035 0 115038 Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 2.71% 1.19% 1.59% NA NA NA 2.71% 1.19% 1.59% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 37 45 82 0 0 0 37 45 82 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 1.47% 0.64% 0.86% NA NA NA 1.47% 0.64% 0.86% Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total 0 0 0 0 0 0 0 0 0 0 0 0 3 0 3 30159 84876 115035 0 0 0 30162 84876 115038 Member Months (Outpatient/ED) Male 0 0 0 0 3 30159 0 30162 Female 0 0 0 0 0 84876 0 84876 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 1 0 1 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 51 56 107 0 0 0 51 56 107 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 0.04% 0.00% 0.01% NA NA NA 0.04% 0.00% 0.01% Total 0 0 0 0 3 115035 0 115038 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 2.03% 0.79% 1.12% NA NA NA 2.03% 0.79% 1.12% Page 65 Blue Plus Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 225632 68484 45733 44407 107663 2378 0 494297 Female 218462 68522 90663 98529 160175 4413 0 640764 Member Months (Inpatient) Total 444094 137006 136396 142936 267838 6791 0 1135061 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 8 6 14 287 228 515 432 419 851 514 638 1152 1020 892 1912 6 5 11 0 0 0 2267 2188 4455 HEDIS 2008 (Reporting Year 2007) Male 225632 68484 45733 44407 107663 2378 0 494297 Female 218462 68522 90663 98529 160175 4413 0 640764 Total 444094 137006 136396 142936 267838 6791 0 1135061 Inpatient Percent 0.04% 0.03% 0.04% 5.03% 3.99% 4.51% 11.34% 5.55% 7.49% 13.89% 7.77% 9.67% 11.37% 6.68% 8.57% 3.03% 1.36% 1.94% NA NA NA 5.50% 4.10% 4.71% Number 0 0 0 96 83 179 128 126 254 138 178 316 351 312 663 5 3 8 0 0 0 718 702 1420 Percent 0.00% 0.00% 0.00% 1.68% 1.45% 1.57% 3.36% 1.67% 2.23% 3.73% 2.17% 2.65% 3.91% 2.34% 2.97% 2.52% 0.82% 1.41% NA NA NA 1.74% 1.31% 1.50% Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 225632 68484 45733 44407 107663 2378 0 494297 218462 68522 90663 98529 160175 4413 0 640764 444094 137006 136396 142936 267838 6791 0 1135061 Member Months (Outpatient/ED) Male 225632 68484 45733 44407 107663 2378 0 494297 Female 218462 68522 90663 98529 160175 4413 0 640764 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 1 1 36 14 50 20 26 46 23 36 59 36 41 77 0 0 0 0 0 0 115 118 233 Number 8 6 14 276 209 485 405 379 784 490 604 1094 964 834 1798 4 4 8 0 0 0 2147 2036 4183 Percent 0.00% 0.01% 0.00% 0.63% 0.25% 0.44% 0.52% 0.34% 0.40% 0.62% 0.44% 0.50% 0.40% 0.31% 0.34% 0.00% 0.00% 0.00% NA NA NA 0.28% 0.22% 0.25% Total 444094 137006 136396 142936 267838 6791 0 1135061 Percent 0.04% 0.03% 0.04% 4.84% 3.66% 4.25% 10.63% 5.02% 6.90% 13.24% 7.36% 9.18% 10.74% 6.25% 8.06% 2.02% 1.09% 1.41% NA NA NA 5.21% 3.81% 4.42% Page 66 Use of Services Blue Plus Outpatient Drug Utilization Commercial Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 209452 267267 540370 607906 19034 985 42 0 1645056 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:26 PM $3,831,920.00 $8,361,808.00 $25,303,532.00 $60,602,436.00 $2,616,840.00 $174,322.00 $1,664.00 $0.00 $100,892,522.00 HEDIS 2008 (Reporting Year 2007) Avg. Cost of Prescriptions / Per Member Per Month $18.29 $31.29 $46.83 $99.69 $137.48 $176.98 $39.62 $61.33 Total Number of Prescriptions 63274 119590 464278 1183613 59073 4645 78 0 1894551 Avg. Num. Of Prescriptions / Per Member Per Year 3.63 5.37 10.31 23.36 37.24 56.59 22.29 13.82 Page 67 Use of Services Blue Plus Outpatient Drug Utilization Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Age Member Months 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 68 Use of Services Blue Plus Outpatient Drug Utilization MSHO Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 0 0 3 0 30485 38769 45781 0 115038 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:26 PM $0.00 $0.00 $0.00 $60,800.00 $8,892,556.00 $10,784,794.00 $11,432,102.00 $0.00 $31,170,252.00 HEDIS 2008 (Reporting Year 2007) Avg. Cost of Prescriptions / Per Member Per Month NA NA $0.00 NA $291.70 $278.18 $249.71 $270.96 Total Number of Prescriptions 0 0 0 1406 233610 338238 410333 0 983587 Avg. Num. Of Prescriptions / Per Member Per Year NA NA 0.00 NA 91.96 104.69 107.56 102.60 Page 69 Use of Services Blue Plus Outpatient Drug Utilization Medicaid Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 361160 264537 353084 149489 3398 1782 1611 0 1135061 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:26 PM $5,997,564.00 $8,996,335.00 $24,344,040.00 $18,752,748.00 $223,469.00 $33,504.00 $34,834.00 $0.00 $58,382,494.00 HEDIS 2008 (Reporting Year 2007) Avg. Cost of Prescriptions / Per Member Per Month $16.61 $34.01 $68.95 $125.45 $65.76 $18.80 $21.62 $51.44 Total Number of Prescriptions 137348 141507 487544 413041 6162 2813 2790 0 1191205 Avg. Num. Of Prescriptions / Per Member Per Year 4.56 6.42 16.57 33.16 21.76 18.94 20.78 12.59 Page 70 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Ages 20-44 Ages 45-64 Ages 65+ 24039 39895 1601 23081 38714 1573 96.01% 95.77% 96.26% 97.04% 96.87% 97.21% 98.25% 97.58% 98.92% 2007 A Page 71 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 72 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Ages 20-44 Ages 45-64 Ages 65+ 0 0 8279 2007 A 0 0 8097 NA NA NA NA NA NA 97.80% 97.48% 98.12% Page 73 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Ages 20-44 Ages 45-64 Ages 65+ 15056 8422 256 2007 A 13267 7439 221 88.12% 87.60% 88.64% 88.33% 87.64% 89.02% 86.33% 81.92% 90.73% Page 74 Access/Availability of Care Blue Plus Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 1427 7381 7207 14284 1389 6760 6507 13145 97.34% 96.47% 98.21% 91.59% 90.95% 92.23% 90.29% 89.60% 90.98% 92.03% 91.58% 92.47% 2007 A Page 75 Access/Availability of Care Blue Plus Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 2965 8323 5810 8946 2007 A 2918 7588 5253 8235 98.41% 97.95% 98.88% 91.17% 90.55% 91.78% 90.41% 89.65% 91.18% 92.05% 91.49% 92.62% Page 76 Access/Availability of Care Blue Plus Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Timeliness of Prenatal Care Postpartum Care Data collection methodology (Administrative or Hybrid) H H Eligible member population (i.e. members who meet all denominator criteria) 1550 1661 Number of numerator events by administrative data in eligible population (before exclusions) 1150 1053 Current year's administrative rate (before exclusions) 74.19% 63.40% Minimum required sample size (MRSS) or other sample size 411 411 Oversampling rate Final sample size (FSS) 10% 453 10% 453 Number of numerator events by administrative data in FSS 354 277 Data Elements Administrative rate on FSS 78.15% 61.15% Number of original sample records excluded because of valid data errors 2 5 Number of administrative data records excluded 0 0 Number of medical records data records excluded 0 0 Number of employee/dependent medical records excluded 0 11 2 451 354 58 16 411 278 57 91.35% 88.65% 94.06% 81.51% 77.63% 85.38% Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 77 Access/Availability of Care Blue Plus Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Timeliness of Prenatal Care Postpartum Care Data collection methodology (Administrative or Hybrid) H H Eligible member population (i.e. members who meet all denominator criteria) 3983 3983 Number of numerator events by administrative data in eligible population (before exclusions) 2232 2386 Current year's administrative rate (before exclusions) 56.04% 59.90% Minimum required sample size (MRSS) or other sample size 411 411 Oversampling rate Final sample size (FSS) 10% 453 10% 453 Number of numerator events by administrative data in FSS 247 265 54.53% 58.50% Number of original sample records excluded because of valid data errors 2 2 Number of administrative data records excluded 0 0 Number of medical records data records excluded 0 0 Number of employee/dependent medical records excluded 0 0 2 411 247 103 2 411 265 37 85.16% 81.60% 88.72% 73.48% 69.09% 77.87% Data Elements Administrative rate on FSS Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 78 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment 2007 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Engagement of AOD Treatment 18+ Year Olds 145 1082 1227 66 20 436 117 502 137 Reported rate 45.52% 13.79% 40.30% 10.81% 40.91% 11.17% Lower 95% confidence interval 37.07% 53.97% 7.84% 19.75% 37.33% 43.26% 8.92% 12.71% 38.12% 43.70% 9.36% 12.97% Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 79 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR Lower 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 80 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment 2007 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Engagement of AOD Treatment 18+ Year Olds 0 112 112 0 0 73 5 73 5 Reported rate NA NA 65.18% 4.46% 65.18% 4.46% Lower 95% confidence interval NA NA NA NA 55.91% 74.45% 0.19% 8.74% 55.91% 74.45% 0.19% 8.74% Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 81 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment 2007 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Engagement of AOD Treatment 18+ Year Olds 209 1660 1869 95 24 759 196 854 220 Reported rate 45.45% 11.48% 45.72% 11.81% 45.69% 11.77% Lower 95% confidence interval 38.46% 52.44% 6.92% 16.04% 43.30% 48.15% 10.22% 13.39% 43.41% 47.98% 10.28% 13.26% Upper 95% confidence interval HEDIS 2008 (Reporting Year 2007) Page 82 Health Plan Stability Blue Plus Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Product/Product Line Years in Business Members* 14.00 33.00 0.00 21.00 2.00 33.00 94504 1988 0 73641 9716 179849 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 0.00 33.00 0.00 21.00 0.00 33.00 0 32021 0 28814 0 60835 240684 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 83 Health Plan Stability Blue Plus Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 84 Health Plan Stability Blue Plus Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO Product/Product Line Years in Business Members* 14.00 33.00 0.00 21.00 2.00 33.00 94504 1988 0 73641 9716 179849 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 0.00 33.00 0.00 21.00 0.00 33.00 0 32021 0 28814 0 60835 240684 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 85 Health Plan Stability Blue Plus Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid Product/Product Line Years in Business Members* 14.00 33.00 0.00 21.00 2.00 33.00 94504 1988 0 73641 9716 179849 0.00 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0 0.00 33.00 0.00 21.00 0.00 33.00 0 32021 0 28814 0 60835 240684 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Medicaid Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2007 HEDIS 2008 (Reporting Year 2007) Page 86 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:26 PM Commercial Member Months Female 8724 39156 53880 60492 43632 27768 <1 1-4 5-9 10-14 15-17 18-19 Male 9804 41784 56460 64284 45132 27492 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 244956 31.01% 44136 37116 43068 55212 65484 233652 27.13% 51420 50124 52764 64032 78456 478608 28.99% 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 245016 31.02% 78240 81480 75960 51720 296796 34.46% 95676 94848 80892 51720 541812 32.82% 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 287400 36.39% 9732 1992 588 132 12 12 323136 37.52% 6420 912 168 72 12 0 610536 36.98% >=65 Subtotal >=65 Subtotal: % Age Unknown Total 12468 1.58% 0 7584 0.88% 0 20052 1.21% 789840 861168 HEDIS 2008 (Reporting Year 2007) Total 18528 80940 110340 124776 88764 55260 95556 87240 95832 119244 143940 173916 176328 156852 103440 16152 2904 756 204 24 12 0 1651008 Page 87 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:26 PM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2008 (Reporting Year 2007) Page 88 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:26 PM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 5424 5724 5460 5388 4824 3300 0 0.00% 9744 9576 12636 15252 17412 20220 0 0.00% 30120 100.00% 0 84840 100.00% 0 114960 100.00% 30120 84840 HEDIS 2008 (Reporting Year 2007) 0 0 0 0 0 0 0 0 0 15168 15300 18096 20640 22236 23520 0 114960 Page 89 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:26 PM Medicaid <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 30917 76046 76970 69400 40783 19813 Member Months Female 30089 71200 75938 68218 41539 24784 Total 61006 147246 152908 137618 82322 44597 313929 63.51% 25920 23931 20476 21203 22761 311768 48.66% 65879 58181 40348 38622 35763 625697 55.12% 114291 23.12% 23190 18772 13225 8512 238793 37.27% 32832 23464 16065 13429 353084 31.11% 63699 12.89% 964 454 385 240 203 132 85790 13.39% 1334 646 551 606 676 600 149489 13.17% 2378 0.48% 0 4413 0.69% 0 6791 0.60% 494297 640764 HEDIS 2008 (Reporting Year 2007) 91799 82112 60824 59825 58524 56022 42236 29290 21941 2298 1100 936 846 879 732 0 1135061 Page 90
© Copyright 2026 Paperzz