Sanford Health Plan Plan Name 2006 Reporting Year General Info Disclaimers Submission # Plan ID 1 38 Last Refreshed: 23 Use of Services Measures Well Child Visits in the First 15 Months of Life 24 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 43 44 Page 2 10/7/2009 1:21:32 PM Page 41 Page 25 Adolescent Well-Care Visits Childhood Immunization Status 3 26 Frequency of Selected Procedures 45 Adolescent Immunization Status 5 27 Inpatient Utilization - General Hospital/Acute Care 48 Appropriate Treatment for Children with Upper Respiratory Infection 7 28 Ambulatory Care 51 Colorectal Cancer Screening 8 29 Inpatient Utilization - Nonacute Care 54 Breast Cancer Screening 9 30 13 Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex 57 Cervical Cancer Screening Chlamydia Screening in Women 14 31 15 Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services 60 Osteoporosis Management in Women Who had a Fracture Controlling High Blood Pressure 16 32 17 Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay 64 Beta Blocker Treatment after Heart Attack 33 Identification of Alcohol and Other Drug Services 67 34 Outpatient Drug Utilization 71 35 Adult's Access to Preventive/Ambulatory Health Services 75 36 Children's and Adolescents' Access to Primary Care Practitioners 79 37 Prenatal and Postpartum Care 81 38 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 83 Health Plan Stability Measures Years in Business / Total Membership Page 39 Health Plan Descriptive Information Measures Enrollment by Product Line (Age & Sex) Page 40 Effectiveness of Care Measures Persistence of Beta Blocker Treatment After Hearth Attack 18 Cholesterol Management for Patients with Cardiovascular Conditions 19 Comprehensive Diabetes Care 22 Use of Appropriate Medications for People with Asthma 26 Antidepressant Medication Management 28 Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 32 Glaucoma Screening in Older Adults 33 Annual Monitoring for Patients on Persistent Medications 34 Drugs to Be Avoided in the Elderly 38 Potentially Harmful Drug-Disease Interactions in the Elderly 39 HEDIS 2007 (Reporting Year 2006) Access / Availability of Care Measures Page 87 91 Page 1 DISCLAIMERS -1 0. Disclaimer Query located below 1. In October 2009, it was discoverd that the formulas in the Inpatient Utilization: General Hospital/Acute Care measure contained error. The formula was fixed and the data displayed now correctly reflects the rest of the data on the sheet. HEDIS 2007 (Reporting Year 2006) Page 2 Effectiveness of Care Sanford Health Plan Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 45 18.29% 114 46.34% 108 43.90% 123 50.00% 117 47.56% 90 36.59% 69 28.05% 31 12.60% 20 8.13% 45 18.29% 114 46.34% 108 43.90% 123 50.00% 117 47.56% 90 36.59% 69 28.05% 31 12.60% 20 8.13% 45 165 87.14% 82.70% 91.57% 114 120 97.10% 94.77% 99.42% 108 125 96.68% 94.21% 99.15% 123 111 97.10% 94.77% 99.42% 117 116 96.68% 94.21% 99.15% 90 123 88.38% 84.13% 92.63% 69 58 52.70% 46.19% 59.21% 31 162 80.08% 74.83% 85.33% 20 89 45.23% 38.74% 51.72% 246 3 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 2 Records Added from the Oversample List 0 HEDIS 2007 (Reporting Year 2006) MMR 246 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2006 H 246 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 241 Page 3 Effectiveness of Care Sanford Health Plan Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Data Elements General Measure Data DTaP/DT IPV MMR HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 4 Effectiveness of Care Sanford Health Plan Adolescent Immunization Status Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Combo 2 33 11.34% 19 6.53% 9 3.09% 2 0.69% 33 11.34% 19 6.53% 9 3.09% 2 0.69% 33 199 79.73% 74.93% 84.52% 19 125 49.48% 43.57% 55.40% 9 63 24.74% 19.61% 29.87% 2 46 16.49% 12.06% 20.93% 291 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2007 (Reporting Year 2006) VZV 291 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B 2006 H 291 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 291 Page 5 Effectiveness of Care Sanford Health Plan Adolescent Immunization Status Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Data Elements General Measure Data MMR Hepatitis B VZV Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 6 Effectiveness of Care Sanford Health Plan Appropriate Treatment for Children with Upper Respiratory Infection Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology General Measure Data 2006 A Eligible Member Population 546 Numerator Events by Admin Data 43 Reported Rate 92.12% Lower 95% Confidence Interval 89.77% Upper 95% Confidence Interval 94.48% HEDIS 2007 (Reporting Year 2006) Page 7 Effectiveness of Care Sanford Health Plan Colorectal Cancer Screening Data Elements Measurement Year Data collection methodology (administrative or hybrid) Eligible population Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage MSHO NR NR NR NR NR NR Commercial 2006 A 3737 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data 1586 Numerator events by medical records Reported rate 42.44% NR NR Lower 95% confidence interval 40.84% NR NR Upper 95% confidence interval 44.04% NR NR Data Elements with an Asterisk(*) are OPTIONAL and are not used in any calculation or total HEDIS 2007 (Reporting Year 2006) Page 8 Effectiveness of Care Sanford Health Plan Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 Ages 52-69 Total 1664 1112 66.83% 64.53% 69.12% 1791 1353 75.54% 73.53% 77.56% 3455 2465 71.35% 69.82% 72.87% 2006 A Page 9 Effectiveness of Care Sanford Health Plan Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 NR NR NR Ages 52-69 Total NR NR NR NR NR NR NR NR Page 10 Effectiveness of Care Sanford Health Plan Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 NR NR NR Ages 52-69 Total NR NR NR NR NR NR NR NR Page 11 Effectiveness of Care Sanford Health Plan Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Data Elements General Measure Data Ages 42-51 Ages 52-69 Total NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) NR NR NR Page 12 Effectiveness of Care Sanford Health Plan Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Medicaid 2006 A 3957 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors 78.59% NR NR NR Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) 3110 78.59% 77.30% 79.89% NR NR NR Page 13 Effectiveness of Care Sanford Health Plan Chlamydia Screening in Women Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Ages 16-20 Ages 21-25 Data Medicaid Total General Measure Ages 16-20 Ages 21-25 Data Total 2006 A 338 92 27.22% 22.33% 32.11% 411 113 27.49% 23.06% 31.93% 749 205 27.37% 24.11% 30.63% NR NR NR NR NR NR NR NR NR NR NR Page 14 Effectiveness of Care Sanford Health Plan Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2007 (Reporting Year 2006) Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage MSHO NR NR NR NR NR NR Page 15 Effectiveness of Care Sanford Health Plan Controlling High Blood Pressure Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology (Hybrid) General Measure Data Current Year's Admin Rate Final Sample Size (FSS) 265 1008 1273 0 0 0 0.00% 0.00% 0.00% 0 0 0 0.00% 0.00% 0.00% 91 320 411 411 15.00% 411 Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors 10 Number of administrative data records excluded 0 Number of medical record data records excluded 1 Number of employee/dependent medical records excluded 0 Records Added from the OverSample List 11 Denominator Total H Numerator Events by Admin Data on Eligible Population (before exclusions) Oversampling Rate Ages 46-85 2006 Eligible Member Population Minimum Required Sample Size Ages 18-45 Numerator Events by Admin Data 0 0 0 Numerator Events by Medical Record 40 199 239 Reported Rate 43.96% 62.19% 58.15% Lower 95% Confidence Interval 33.21% 56.72% 53.26% Upper 95% Confidence Interval 54.70% 67.66% 63.04% HEDIS 2007 (Reporting Year 2006) Page 16 Effectiveness of Care Sanford Health Plan Beta Blocker Treatment after Heart Attack Data Elements Measurement Year Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial H Eligible Member Population 21 Numerator Events by Admin Data on Eligible Population 18 Minimum Required Sample Size Oversampling Rate 85.71% NR NR NR NR 21 0.00% Final Sample Size (FSS) 21 Numerator events by admin data in FSS 18 Admin rate on FSS MSHO 2006 Data Collection Methodology Current Year's Admin Rate Medicare Advantage 85.71% Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List 0 Denominator 21 Numerator Events by Admin Data 18 Numerator Events by Medical Record 2 Reported Rate NA NR NR Lower 95% Confidence Interval NA NR NR Upper 95% Confidence Interval NA NR NR HEDIS 2007 (Reporting Year 2006) Page 17 Effectiveness of Care Sanford Health Plan Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Measurement Year Commercial Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage MSHO 2006 Data Collection Methodology A Eligible Member Population 18 Numerator Events by Admin Data on Eligible Population 10 Reported Rate NA NR NR Lower 95% Confidence Interval NA NR NR Upper 95% Confidence Interval NA NR NR HEDIS 2007 (Reporting Year 2006) Page 18 Effectiveness of Care Sanford Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 4 Number of administrative data records excluded 2 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2007 (Reporting Year 2006) 91 17 75.83% 14.17% 91 17 75.83% 14.17% 91 8 17 52 86.84% 80.20% 93.49% 60.53% 51.11% 69.94% 120 0.00% 120 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2006 H 120 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 114 Page 19 Effectiveness of Care Sanford Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 20 Effectiveness of Care Sanford Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 21 Effectiveness of Care Sanford Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2006 H 730 2006 H 730 2006 H 730 2006 H 730 2006 H 730 2006 H 730 2006 H 730 2006 H 730 2006 H 730 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 341 46.71% 411 15% 411 341 82.97% 730 100.00% 411 15% 411 411 100.00% 21 2.88% 411 15% 411 21 5.11% 202 27.67% 411 15% 411 202 49.15% 294 40.27% 411 15% 411 294 71.53% 47 6.44% 411 15% 411 47 11.44% 4 0.55% 411 15% 411 4 0.97% 0 0.00% 411 15% 411 0 0.00% 0 0.00% 411 15% 411 0 0.00% Number of Records Excluded Because of Valid Data Errors 17 17 17 17 17 17 17 17 17 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 11 11 11 11 11 11 11 11 11 0 0 0 0 0 0 0 0 0 28 411 341 32 90.75% 87.83% 93.68% 28 411 1 87 21.41% 17.32% 25.50% 28 411 21 169 46.23% 41.29% 51.17% 28 411 202 34 57.42% 52.52% 62.32% 28 411 294 29 78.59% 74.50% 82.68% 28 411 47 115 39.42% 34.57% 44.26% 28 411 4 334 82.24% 78.42% 86.06% 28 411 0 266 64.72% 59.98% 69.46% 28 411 0 144 35.04% 30.30% 39.77% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 22 Effectiveness of Care Sanford Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 23 Effectiveness of Care Sanford Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 24 Effectiveness of Care Sanford Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 25 Effectiveness of Care Sanford Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 28 28 NA NA NA 40 37 92.50% 83.09% 100.00% 143 120 83.92% 77.54% 90.29% 211 185 87.68% 83.01% 92.35% 2006 A Page 26 Effectiveness of Care Sanford Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 5-9 NR NR NR Ages 10-17 NR NR NR Ages 18-56 Total NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care Sanford Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 11 17.46% 7.29% 27.63% 49 77.78% 66.72% 88.84% 38 60.32% 47.44% 73.19% 2006 A 63 Page 28 Effectiveness of Care Sanford Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 29 Effectiveness of Care Sanford Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 30 Effectiveness of Care Sanford Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Data Elements General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 31 Effectiveness of Care Sanford Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2007 (Reporting Year 2006) General Measure Data Medicaid Initiation Phase Continuation and Maintenance Phase 35 1 10 28.57% 12.18% 44.97% 5 0 3 NA NA NA General Measure Data Initiation Phase Continuation and Maintenance Phase NR NR NR NR NR NR 2006 A Page 32 Effectiveness of Care Sanford Health Plan Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2007 (Reporting Year 2006) Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage MSHO NR NR NR NR NR NR Page 33 Effectiveness of Care Sanford Health Plan Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 1211 0 821 67.80% 65.12% 70.47% 23 0 14 NA NA NA 823 0 586 71.20% 68.05% 74.36% 56 0 36 64.29% 50.84% 77.73% 2113 0 1457 68.95% 66.96% 70.95% 2006 A Page 34 Effectiveness of Care Sanford Health Plan Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Data Elements General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 35 Effectiveness of Care Sanford Health Plan Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Data Elements General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 36 Effectiveness of Care Sanford Health Plan Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Data Elements General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 37 Effectiveness of Care Sanford Health Plan Drugs to Be Avoided in the Elderly Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data MSHO 1 or More Prescriptions 2 or More Prescriptions NR NR NR NR NR NR General Measure Data 1 or More Prescriptions 2 or More Prescriptions NR NR NR NR NR NR Page 38 Effectiveness of Care Sanford Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 39 Effectiveness of Care Sanford Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 40 Use of Services Sanford Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 3 2 4 8 11 50 132 1.43% 0.00% 3.27% 0.95% 0.00% 2.50% 1.90% 0.00% 3.99% 3.81% 0.98% 6.64% 5.24% 1.99% 8.49% 23.81% 17.81% 29.81% 62.86% 56.08% 69.63% 2006 A 210 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 41 Use of Services Sanford Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 42 Use of Services Sanford Health Plan Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Medicaid 2006 A 1157 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) 541 46.76% 43.84% 49.68% NR NR NR Page 43 Use of Services Sanford Health Plan Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Medicaid 2006 A 3280 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS NR NR NR NR Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) 870 26.52% 25.00% 28.05% NR NR NR Page 44 Use of Services Sanford Health Plan Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Member Months Total 22326 44769 72622 50179 Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 65+ Age 0-4 5-19 0-9 10-19 Number of Procedures 154 23 38 24 Procedures / 1,000 Member Months 6.90 0.32 0.85 0.48 Member Months Male Female 76098 61686 63480 86062 47130 49585 1828 1398 Female Male Procedure Dilation & Curettage Hysterectomy, Abdominal Age 15-44 45-64 15-44 45-64 65+ Hysterectomy, 15-44 Vaginal 45-64 65+ Cholecystectomy, 30-64 Open 15-44 45-64 65+ Cholecystectomy, 30-64 Closed 15-44 45-64 65+ Back Surgery 20-44 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 45-64 CABG 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2007 (Reporting Year 2006) Number of Procedures Procedures / 1,000 Member Months 1 0.01 0 28 0 52 109 2 41 0 50 7 12 0 13 1 0.00 0.33 0.00 0.84 2.31 1.09 0.87 0.00 1.06 3.83 0.25 0.00 0.28 0.55 Number of Procedures 19 14 21 23 0 19 32 0 Procedures / 1,000 Member Months 0.25 0.28 0.28 0.46 0.00 0.25 0.65 0.00 1 6 0 0.01 0.12 0.00 54 26 0 103 131 4 7 0 37 0 0 0 0.71 0.52 0.00 1.62 2.64 2.86 0.14 0.00 0.75 0.00 0.00 0.00 2 7 2 15 24 0 0.03 0.14 1.43 0.20 0.48 0.00 Page 45 Use of Services Sanford Health Plan Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Age < 65 65-74 75-84 85+ Member Months Male Female Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2007 (Reporting Year 2006) Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Female Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 46 Use of Services Sanford Health Plan Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Age < 65 65-74 75-84 85+ Member Months Male Female Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2007 (Reporting Year 2006) Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Female Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 47 Use of Services nford Health Plan Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:21 PM Member Months 4307 40462 50179 125166 96715 3095 119 12 0 320055 Discharges Discharges / 1,000 Member Months 53 86 70 756 627 21 3 0 0 1616 12.31 2.13 1.40 6.04 6.48 6.79 25.21 0.00 47 70 29 134 274 12 3 0 0 569 10.91 1.73 0.58 1.07 2.83 3.88 25.21 0.00 6 16 25 151 353 9 0 0 0 560 1.39 0.40 0.50 1.21 3.65 2.91 0.00 0.00 16 471 0 0 487 0.32 3.76 0.00 HEDIS 2007 (Reporting Year 2006) 5.05 1.78 1.75 1.79 Days 195 255 211 2097 2264 60 8 0 0 5090 Days / 1,000 Member Months 45.28 6.30 4.20 16.75 23.41 19.39 67.23 0.00 15.90 156 185 85 381 971 34 8 0 0 1820 36.22 4.57 1.69 3.04 10.04 10.99 67.23 0.00 39 70 88 526 1293 26 0 0 0 2042 9.06 1.73 1.75 4.20 13.37 8.40 0.00 0.00 38 1190 0 0 1228 0.76 9.51 0.00 5.69 6.38 4.51 Average Length of Stay 3.68 2.97 3.01 2.77 3.61 2.86 2.67 NA NA 3.15 3.32 2.64 2.93 2.84 3.54 2.83 2.67 NA NA 3.20 6.50 4.38 3.52 3.48 3.66 2.89 NA NA NA 3.65 2.38 2.53 NA NA 2.52 Page 48 Use of Services nford Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Use of Services nford Health Plan Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:21 PM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 50 Use of Services nford Health Plan Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 4307 40462 50179 125166 96715 3095 119 12 0 320055 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 3969 11475 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 9636 27044 28432 1181 82 0 0 81819 HEDIS 2007 (Reporting Year 2006) Visits/ 1,000 Member Months 921.52 283.60 192.03 216.07 293.98 381.58 689.08 0.00 255.64 Emergency Room Visits Visits 112 569 565 1261 769 34 2 0 0 3312 Visits/ 1,000 Member Months 26.00 14.06 11.26 10.07 7.95 10.99 16.81 0.00 10.35 Ambulatory Surgery/Procedures Procedures 38 166 190 826 1680 68 3 0 0 2971 Procedures/ 1,000 Member Months 8.82 4.10 3.79 6.60 17.37 21.97 25.21 0.00 9.28 Observation Room Stays Resulting in Discharge Stays 22 34 42 140 125 9 0 0 0 372 Stays/ 1,000 Member Months 5.11 0.84 0.84 1.12 1.29 2.91 0.00 0.00 1.16 Page 51 Use of Services nford Health Plan Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services nford Health Plan Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 53 Use of Services Sanford Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Age Member Months <1 4307 1-9 40462 10-19 50179 20-44 125166 45-64 96715 65-74 3095 75-84 119 85+ 12 Unknown Total 0 320055 Discharges Discharges / 1,000 Member Months <1 0 1-9 Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 0 0.00 0 0.00 NA 10-19 0 0.00 0 0.00 NA 20-44 8 0.06 46 0.37 5.75 45-64 33 0.34 432 4.47 13.09 65-74 0 0.00 0 0.00 NA 75-84 0 0.00 0 0.00 NA 85+ 0 0.00 0 0.00 NA Unknown 0 41 0.13 0 478 1.49 NA 11.66 Age Total HEDIS 2007 (Reporting Year 2006) Page 54 Use of Services Sanford Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2007 (Reporting Year 2006) NR NR Page 55 Use of Services Sanford Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2007 (Reporting Year 2006) NR NR Page 56 Use of Services Sanford Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Member Months Age Male Female Total 0-12 13-17 18-64 65+ Unknown Total 30602 28336 58938 13328 113723 1828 0 159481 12896 117944 1398 0 160574 26224 231667 3226 0 320055 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay Age 0-12 Gender M F Total 6 1 7 0.20 0.04 0.12 48 16 64 8.00 16.00 9.14 13-17 M F Total 4 14 18 0.30 1.09 0.69 19 189 208 4.75 13.50 11.56 18-64 M F Total M F Total M F Total M F TOTAL 36 46 82 0.32 0.39 0.35 147 243 390 4.08 5.28 4.76 0 0 0 0.00 0.00 0.00 0 0 0 NA NA NA 0 0 0 NA NA NA 214 448 662 4.65 7.34 6.19 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 46 61 107 0.29 0.38 0.33 Page 57 Use of Services Sanford Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Member Months Age Male 0-12 13-17 18-64 65+ Unknown Total NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Gender M F Total 13-17 M F Total 18-64 65+ Unknown Total M F Total M F Total M F Total M F TOTAL HEDIS 2007 (Reporting Year 2006) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days* Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 58 Use of Services Sanford Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Member Months Age Male 0-12 13-17 18-64 65+ Unknown Total NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Gender M F Total 13-17 M F Total 18-64 65+ Unknown Total M F Total M F Total M F Total M F TOTAL HEDIS 2007 (Reporting Year 2006) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days* Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 59 Use of Services Sanford Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 13-17 18-64 65+ Unknown Total Member Months (Day/Night) Member Months (Ambulatory) Male Female Total Male Female Total Male Female Total Male Female Total 30602 13328 28336 12896 58938 26224 30602 13328 28336 12896 58938 26224 30602 13328 28336 12896 58938 26224 30602 13328 28336 12896 58938 26224 113723 1828 0 159481 117944 1398 0 160574 231667 3226 0 320055 113723 1828 0 159481 117944 1398 0 160574 231667 3226 0 320055 113723 1828 0 159481 117944 1398 0 160574 231667 3226 0 320055 113723 1828 0 159481 117944 1398 0 160574 231667 3226 0 320055 Any Mental Health Services 0-12 Member Months (Inpatient) Sex M F Total M F Total M F Total M F Total M F Total M F Total Inpatient Mental Health Services Number Percent Number Percent Day/Night Mental Health Services Percent Number 94 65 159 74 98 172 341 584 925 1 2 3 0 0 0 510 749 1259 3.69% 2.75% 3.24% 6.66% 9.12% 7.87% 3.60% 5.94% 4.79% 0.66% 1.72% 1.12% NA NA NA 3.84% 5.60% 4.72% 5 1 6 4 11 15 27 34 61 0 0 0 0 0 0 36 46 82 0.20% 0.04% 0.12% 0.36% 1.02% 0.69% 0.28% 0.35% 0.32% 0.00% 0.00% 0.00% NA NA NA 0.27% 0.34% 0.31% 0 0 0 1 1 2 7 7 14 0 0 0 0 0 0 8 8 16 HEDIS 2007 (Reporting Year 2006) 0.00% 0.00% 0.00% 0.09% 0.09% 0.09% 0.07% 0.07% 0.07% 0.00% 0.00% 0.00% NA NA NA 0.06% 0.06% 0.06% Ambulatory Mental Health Services Percent Number 94 65 159 72 97 169 329 573 902 1 2 3 0 0 0 496 737 1233 3.69% 2.75% 3.24% 6.48% 9.03% 7.73% 3.47% 5.83% 4.67% 0.66% 1.72% 1.12% NA NA NA 3.73% 5.51% 4.62% Page 60 Use of Services Sanford Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female NR Member Months (Inpatient) Total Age Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Total NR Unknown M F Total M F Total NR NR NR NR Total HEDIS 2007 (Reporting Year 2006) Female Total Member Months (Day/Night) Male Female Total Member Months (Ambulatory) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Mental Health Services 0-12 Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Inpatient Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Day/Night Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Ambulatory Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 61 Use of Services Sanford Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female NR Member Months (Inpatient) Total Age Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Total NR Unknown M F Total M F Total NR NR NR NR Total HEDIS 2007 (Reporting Year 2006) Female Total Member Months (Day/Night) Male Female Total Member Months (Ambulatory) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Mental Health Services 0-12 Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Inpatient Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Day/Night Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Ambulatory Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 62 Use of Services Sanford Health Plan Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female NR Member Months (Inpatient) Total Age Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Total NR Unknown M F Total M F Total NR NR NR NR Total HEDIS 2007 (Reporting Year 2006) Female Total Member Months (Day/Night) Male Female Total Member Months (Ambulatory) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Mental Health Services 0-12 Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Inpatient Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Day/Night Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Ambulatory Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 63 Use of Services Sanford Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Member Months Male Female Total 30602 13328 113723 1828 0 159481 28336 12896 117944 1398 0 160574 58938 26224 231667 3226 0 320055 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M F Total 0 0 0 0.00 0.00 0.00 0 0 0 NA NA NA 13-17 M F Total 3 9 12 0.23 0.70 0.46 56 93 149 18.67 10.33 12.42 18-64 M F Total M F Total M F Total M F TOTAL 29 12 41 0.26 0.10 0.18 422 104 526 14.55 8.67 12.83 0 0 0 0.00 0.00 0.00 0 0 0 NA NA NA 0 0 0 NA NA NA 478 197 675 14.94 9.38 12.74 Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 32 21 53 0.20 0.13 0.17 Page 64 Use of Services Sanford Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Member Months Age Male 0-12 13-17 18-64 65+ Unknown Total NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 13-17 18-64 65+ Unknown Total M F Total M F Total M F Total M F Total M F Total M F TOTAL HEDIS 2007 (Reporting Year 2006) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 65 Use of Services Sanford Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Member Months Age Male 0-12 13-17 18-64 65+ Unknown Total NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 13-17 18-64 65+ Unknown Total M F Total M F Total M F Total M F Total M F Total M F TOTAL HEDIS 2007 (Reporting Year 2006) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Sanford Health Plan Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 30602 13328 15702 23715 74306 1828 0 159481 Female 28336 12896 15725 24495 77724 1398 0 160574 Total 58938 26224 31427 48210 152030 3226 0 320055 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 5 10 15 16 7 23 20 3 23 42 14 56 0 0 0 0 0 0 83 34 117 HEDIS 2007 (Reporting Year 2006) Percent 0.00% 0.00% 0.00% 0.45% 0.93% 0.69% NR NR NA 0.78% 0.13% 0.47% 0.68% 0.22% 0.44% 0.00% 0.00% 0.00% NA NA NA 0.62% 0.25% 0.44% Member Months (Inpatient) Male 30602 13328 15702 23715 74306 1828 0 159481 Female 28336 12896 15725 24495 77724 1398 0 160574 Total 58938 26224 31427 48210 152030 3226 0 320055 Member Months (Day/Night) Male 30602 13328 15702 23715 74306 1828 0 159481 Female 28336 12896 15725 24495 77724 1398 0 160574 Total 58938 26224 31427 48210 152030 3226 0 320055 Member Months (Ambulatory) Male 30602 13328 15702 23715 74306 1828 0 159481 Female 28336 12896 15725 24495 77724 1398 0 160574 Total 58938 26224 31427 48210 152030 3226 0 320055 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 3 4 7 5 2 7 7 0 7 15 8 23 0 0 0 0 0 0 30 14 44 Number 0 0 0 1 1 2 5 3 8 4 0 4 11 1 12 0 0 0 0 0 0 21 5 26 Number 0 0 0 4 6 10 9 4 13 13 3 16 27 8 35 0 0 0 0 0 0 53 21 74 Percent 0.00% 0.00% 0.00% 0.27% 0.37% 0.32% NR NR NA 0.27% 0.00% 0.14% 0.24% 0.12% 0.18% 0.00% 0.00% 0.00% NA NA NA 0.23% 0.10% 0.16% Percent 0.00% 0.00% 0.00% 0.09% 0.09% 0.09% NR NR NA 0.16% 0.00% 0.08% 0.18% 0.02% 0.09% 0.00% 0.00% 0.00% NA NA NA 0.16% 0.04% 0.10% Percent 0.00% 0.00% 0.00% 0.36% 0.56% 0.46% NR NR NA 0.51% 0.13% 0.33% 0.44% 0.12% 0.28% 0.00% 0.00% 0.00% NA NA NA 0.40% 0.16% 0.28% Page 67 Sanford Health Plan Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Chemical Dependency Services Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Day/Night) Male Female NR NR Total NR NR NR NR NR NR NR NR Day/Night Chemical Dependency Services Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Ambulatory) Male Female NR NR Total NR NR NR NR NR NR NR NR Ambulatory Chemical Dependency Services Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Sanford Health Plan Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Day/Night) Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Ambulatory) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 69 Sanford Health Plan Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male NR Member Months (Inpatient) Female Total NR NR NR NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male NR Female Total NR NR NR NR NR NR NR NR NR Member Months (Day/Night) Male NR Female Total NR NR NR NR NR NR NR NR NR Member Months (Ambulatory) Male NR Female Total NR NR NR NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 70 Use of Services Sanford Health Plan Outpatient Drug Utilization Commercial Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 44769 50179 125166 96715 3095 119 12 0 320055 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:21 PM $678,531.11 $1,064,167.27 $3,817,318.29 $7,067,341.17 $326,369.54 $18,921.29 $392.45 $0.00 $12,973,041.12 HEDIS 2007 (Reporting Year 2006) Avg. Cost of Prescriptions / Per Member Per Month $15.16 $21.21 $30.50 $73.07 $105.45 $159.00 $32.70 $40.53 Total Number of Prescriptions 14476 16356 70860 123011 6021 320 8 0 231052 Avg. Num. Of Prescriptions / Per Member Per Year 3.88 3.91 6.79 15.26 23.34 32.27 8.00 8.66 Page 71 Use of Services Sanford Health Plan Outpatient Drug Utilization Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Age Member Months 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 72 Use of Services Sanford Health Plan Outpatient Drug Utilization MSHO Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:21 PM Member Months NR Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 73 Use of Services Sanford Health Plan Outpatient Drug Utilization Medicaid Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:21 PM Member Months NR Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 74 Access/Availability of Care Sanford Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Ages 20-44 Ages 45-64 Ages 65+ 3447 4251 196 3253 4032 192 94.37% 93.59% 95.16% 94.85% 94.17% 95.52% 97.96% 95.72% 100.00% 2006 A Page 75 Access/Availability of Care Sanford Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Page 76 Access/Availability of Care Sanford Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Page 77 Access/Availability of Care Sanford Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Page 78 Access/Availability of Care Sanford Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 306 1444 1093 2004 303 1275 944 1762 99.02% 97.75% 100.00% 88.30% 86.60% 89.99% 86.37% 84.29% 88.45% 87.92% 86.47% 89.38% 2006 A Page 79 Access/Availability of Care Sanford Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Data Elements General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Page 80 Access/Availability of Care Sanford Health Plan Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial General Measure Data Data collection methodology (Administrative or Hybrid) H Eligible member population (i.e. members who meet all denominator criteria) 380 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size 260 Oversampling rate Final sample size (FSS) 5% 260 Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors 1 Number of administrative data records excluded 0 Number of medical records data records excluded 1 Number of employee/dependent medical records excluded 0 Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Timeliness of Prenatal Care Postpartum Care 39 190 10.26% 50.00% 39 190 15.00% 73.08% 39 206 190 26 94.23% 91.20% 97.26% 83.08% 78.33% 87.83% 2 260 Page 81 Access/Availability of Care Sanford Health Plan Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid General Measure Data Timeliness of Prenatal Care Postpartum Care NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative or Hybrid) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical records data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Page 82 Access/Availability of Care Sanford Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment 8 6 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment 2006 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data 18-25 Year Olds 12 35 0 61 5 0 3 0 3 0 11 1 0 0 22 1 Reported rate NA NA NA NA NA NA 31.43% 2.86% NA NA 36.07% 1.64% Lower 95% confidence interval NA NA NA NA NA NA 14.62% 0.00% NA NA 23.20% 0.00% Upper 95% confidence interval NA NA NA NA NA NA 48.24% 9.81% NA NA 48.94% 5.65% HEDIS 2007 (Reporting Year 2006) Page 83 Access/Availability of Care Sanford Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment 18-25 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR NR NR Reported rate NR NR NR NR NR NR NR NR NR NR NR NR Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Numerator events by administrative data HEDIS 2007 (Reporting Year 2006) Page 84 Access/Availability of Care Sanford Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment 18-25 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR NR NR NR NR NR NR Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Page 85 Access/Availability of Care Sanford Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment 18-25 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR NR NR NR NR NR NR Lower 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR Upper 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Page 86 Health Plan Stability Sanford Health Plan Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Product/Product Line Years in Business Members* 0.00 8.00 0.00 8.00 8.00 8.00 0 27086 0 14309 2436 43831 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 43831 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 87 Health Plan Stability Sanford Health Plan Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 88 Health Plan Stability Sanford Health Plan Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 89 Health Plan Stability Sanford Health Plan Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 90 Health Plan Descriptive Information Sanford Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:21 PM Commercial Member Months Female 2208 8340 10968 11988 7740 4884 <1 1-4 5-9 10-14 15-17 18-19 Male 2100 9684 11484 12744 7932 4908 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 48852 30.63% 10800 11964 11760 12912 14268 46128 28.73% 10848 12288 12204 13452 14688 94980 29.67% 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 61704 38.68% 15528 14196 10644 6756 63480 39.53% 15852 14256 12036 7440 125184 39.11% 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 47124 29.54% 1428 336 36 24 12 0 49584 30.88% 1068 264 60 0 0 0 96708 30.21% >=65 Subtotal >=65 Subtotal: % Age Unknown Total 1836 1.15% 0 1392 0.87% 0 3228 1.01% 159516 160584 HEDIS 2007 (Reporting Year 2006) Total 4308 18024 22452 24732 15672 9792 21648 24252 23964 26364 28956 31380 28452 22680 14196 2496 600 96 24 12 0 0 320100 Page 91 Health Plan Descriptive Information Sanford Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:21 PM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Page 92 Health Plan Descriptive Information Sanford Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:21 PM MSHO Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Page 93 Health Plan Descriptive Information Sanford Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:21 PM Medicaid Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Page 94
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