Medica Health Plans Plan Name 2006 Reporting Year General Info Disclaimers Submission # Plan ID 1 18 Last Refreshed: 23 Use of Services Measures Well Child Visits in the First 15 Months of Life 24 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 43 44 Page 2 10/7/2009 1:17:18 PM Page 41 Page 25 Adolescent Well-Care Visits Childhood Immunization Status 3 26 Frequency of Selected Procedures 45 Adolescent Immunization Status 5 27 Inpatient Utilization - General Hospital/Acute Care 48 Appropriate Treatment for Children with Upper Respiratory Infection 7 28 Ambulatory Care 51 Colorectal Cancer Screening 8 29 Inpatient Utilization - Nonacute Care 54 Breast Cancer Screening 9 30 13 Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex 57 Cervical Cancer Screening Chlamydia Screening in Women 14 31 15 Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services 60 Osteoporosis Management in Women Who had a Fracture Controlling High Blood Pressure 16 32 17 Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay 64 Beta Blocker Treatment after Heart Attack 33 Identification of Alcohol and Other Drug Services 67 34 Outpatient Drug Utilization 71 35 Adult's Access to Preventive/Ambulatory Health Services 75 36 Children's and Adolescents' Access to Primary Care Practitioners 79 37 Prenatal and Postpartum Care 81 38 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 83 Health Plan Stability Measures Years in Business / Total Membership Page 39 Health Plan Descriptive Information Measures Enrollment by Product Line (Age & Sex) Page 40 Effectiveness of Care Measures Persistence of Beta Blocker Treatment After Hearth Attack 18 Cholesterol Management for Patients with Cardiovascular Conditions 19 Comprehensive Diabetes Care 22 Use of Appropriate Medications for People with Asthma 26 Antidepressant Medication Management 28 Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 32 Glaucoma Screening in Older Adults 33 Annual Monitoring for Patients on Persistent Medications 34 Drugs to Be Avoided in the Elderly 38 Potentially Harmful Drug-Disease Interactions in the Elderly 39 HEDIS 2007 (Reporting Year 2006) Access / Availability of Care Measures Page 87 91 Page 1 DISCLAIMERS -1 0. Disclaimer Query located below 1. In October 2009, it was discoverd that the formulas in the Inpatient Utilization: General Hospital/Acute Care measure contained error. The formula was fixed and the data displayed now correctly reflects the rest of the data on the sheet. HEDIS 2007 (Reporting Year 2006) Page 2 Effectiveness of Care Medica Health Plans Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 2649 69.49% 2817 73.90% 3442 90.29% 2829 74.21% 2764 72.51% 3274 85.89% 2451 64.30% 2294 60.18% 2069 54.28% 303 70.14% 315 72.92% 393 90.97% 323 74.77% 312 72.22% 379 87.73% 282 65.28% 265 61.34% 237 54.86% 292 79 90.27% 87.28% 93.25% 301 88 94.65% 92.35% 96.94% 374 16 94.89% 92.64% 97.14% 308 78 93.92% 91.48% 96.35% 297 89 93.92% 91.48% 96.35% 360 19 92.21% 89.50% 94.93% 272 69 82.97% 79.21% 86.72% 256 98 86.13% 82.67% 89.59% 229 91 77.86% 73.72% 81.99% 432 0 Number of Records Excluded because of Contraindications by Admin Data 2 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2007 (Reporting Year 2006) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2006 H 3812 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 411 Page 3 Effectiveness of Care Medica Health Plans Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 2081 71.54% 2262 77.76% 2586 88.90% 2145 73.74% 2171 74.63% 2474 85.05% 1931 66.38% 1651 56.75% 1469 50.50% 311 71.99% 330 76.39% 389 90.05% 315 72.92% 330 76.39% 374 86.57% 282 65.28% 252 58.33% 222 51.39% 301 50 85.40% 81.87% 88.94% 319 67 93.92% 91.48% 96.35% 372 15 94.16% 91.77% 96.55% 304 60 88.56% 85.37% 91.76% 320 67 94.16% 91.77% 96.55% 358 17 91.24% 88.39% 94.10% 272 40 75.91% 71.66% 80.17% 245 83 79.81% 75.80% 83.81% 215 70 69.34% 64.76% 73.92% 432 0 Number of Records Excluded because of Contraindications by Admin Data 6 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2007 (Reporting Year 2006) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2006 H 2909 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 411 Page 4 Effectiveness of Care Medica Health Plans Adolescent Immunization Status Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Combo 2 1912 46.57% 690 16.80% 836 20.36% 256 6.23% 207 47.92% 73 16.90% 95 21.99% 24 5.56% 198 159 86.86% 83.47% 90.25% 71 241 75.91% 71.66% 80.17% 88 176 64.23% 59.48% 68.99% 23 208 56.20% 51.29% 61.12% 432 0 Number of Records Excluded because of Contraindications by Admin Data 12 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2007 (Reporting Year 2006) VZV 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B 2006 H 4106 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 411 Page 5 Effectiveness of Care Medica Health Plans Adolescent Immunization Status Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Combo 2 1143 62.29% 386 21.04% 578 31.50% 158 8.61% 262 60.65% 88 20.37% 149 34.49% 40 9.26% 250 111 87.83% 84.55% 91.12% 86 218 73.97% 69.60% 78.33% 143 129 66.18% 61.48% 70.88% 40 188 55.47% 50.55% 60.40% 432 0 Number of Records Excluded because of Contraindications by Admin Data 4 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2007 (Reporting Year 2006) VZV 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B 2006 H 1835 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 411 Page 6 Effectiveness of Care Medica Health Plans Appropriate Treatment for Children with Upper Respiratory Infection Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology General Measure Data 2006 A Eligible Member Population 7568 Numerator Events by Admin Data 1158 Reported Rate 84.70% Lower 95% Confidence Interval 83.88% Upper 95% Confidence Interval 85.52% HEDIS 2007 (Reporting Year 2006) Page 7 Effectiveness of Care Medica Health Plans Colorectal Cancer Screening Data Elements Measurement Year Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Medicare Advantage MSHO 2006 2006 H H Eligible population 42644 3506 Number of numerator events by administrative data in eligible population (before exclusions) 15941 862 Data collection methodology (administrative or hybrid) Current year's administrative rate (before exclusions) 37.38% NR 24.59% Minimum required sample size (MRSS) or other sample size 411 411 Oversampling rate 0.05 0 Final sample size (FSS) 432 411 Number of numerator events by administrative data in FSS 146 106 Administrative rate on FSS 33.80% NR 25.79% Number of original sample records excluded because of valid data errors 0 0 Number of administrative data records excluded 48 20 Number of medical record data records excluded 0 0 Number of employee/dependent medical records excluded 0 0 Records added from the oversample list 0 0 Denominator 411 411 Numerator events by administrative data 135 112 Numerator events by medical records 80 30 Reported rate 52.31% NR 34.55% Lower 95% confidence interval 47.36% NR 29.83% Upper 95% confidence interval 57.26% NR 39.27% Data Elements with an Asterisk(*) are OPTIONAL and are not used in any calculation or total HEDIS 2007 (Reporting Year 2006) Page 8 Effectiveness of Care Medica Health Plans Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 Ages 52-69 Total 20414 13926 68.22% 67.58% 68.86% 19255 14201 73.75% 73.13% 74.38% 39669 28127 70.90% 70.46% 71.35% 2006 A Page 9 Effectiveness of Care Medica Health Plans Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 NR NR NR Ages 52-69 Total NR NR NR NR NR NR NR NR Page 10 Effectiveness of Care Medica Health Plans Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 Ages 52-69 Total 0 0 NA NA NA 492 256 52.03% 47.52% 56.55% 492 256 52.03% 47.52% 56.55% 2006 A Page 11 Effectiveness of Care Medica Health Plans Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 Ages 52-69 Total 2102 1070 50.90% 48.74% 53.06% 1477 852 57.68% 55.13% 60.24% 3579 1922 53.70% 52.05% 55.35% 2006 A Page 12 Effectiveness of Care Medica Health Plans Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Medicaid 2006 A 48961 2006 A 13752 78.97% 73.38% NR NR 38665 10091 78.97% 78.61% 79.33% 73.38% 72.64% 74.12% Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 13 Effectiveness of Care Medica Health Plans Chlamydia Screening in Women Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Ages 16-20 Ages 21-25 Data Medicaid Total 2006 A General Measure Ages 16-20 Ages 21-25 Data Total 2006 A 4241 1268 29.90% 28.51% 31.29% 6352 2047 32.23% 31.07% 33.38% 10593 3315 31.29% 30.41% 32.18% 1887 802 42.50% 40.24% 44.76% 2450 1049 42.82% 40.84% 44.80% 4337 1851 42.68% 41.20% 44.16% Page 14 Effectiveness of Care Medica Health Plans Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2007 (Reporting Year 2006) Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage NR NR NR MSHO 2006 A 354 57 16.10% 12.13% 20.07% Page 15 Effectiveness of Care Medica Health Plans Controlling High Blood Pressure Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology (Hybrid) General Measure Data Current Year's Admin Rate Final Sample Size (FSS) 13943 17381 0 0 0 0.00% 0.00% 0.00% 0 0 0 0.00% 0.00% 0.00% 75 336 411 20.00% 494 Admin rate on FSS 0 Number of administrative data records excluded 303 Number of medical record data records excluded 16 Number of employee/dependent medical records excluded 0 Records Added from the OverSample List 16 Denominator 3438 411 Numerator events by admin data in FSS Records Excluded because of Valid Data Errors Total H Numerator Events by Admin Data on Eligible Population (before exclusions) Oversampling Rate Ages 46-85 2006 Eligible Member Population Minimum Required Sample Size Ages 18-45 Numerator Events by Admin Data 0 0 0 Numerator Events by Medical Record 33 213 246 Reported Rate 44.00% 63.39% 59.85% Lower 95% Confidence Interval 32.10% 58.09% 54.99% Upper 95% Confidence Interval 55.90% 68.69% 64.71% HEDIS 2007 (Reporting Year 2006) Page 16 Effectiveness of Care Medica Health Plans Beta Blocker Treatment after Heart Attack Data Elements Measurement Year Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Medicare Advantage MSHO 2006 2006 H A Eligible Member Population 284 82 Numerator Events by Admin Data on Eligible Population 240 Data Collection Methodology Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate 84.51% NR NR NR 253 0.00% Final Sample Size (FSS) 253 Numerator events by admin data in FSS 224 Admin rate on FSS NR 88.54% Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 14 Number of medical record data records excluded 3 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List 0 Denominator 250 Numerator Events by Admin Data 224 Numerator Events by Medical Record 14 72 Reported Rate 95.20% NR 87.80% Lower 95% Confidence Interval 92.35% NR 80.11% Upper 95% Confidence Interval 98.05% NR 95.50% HEDIS 2007 (Reporting Year 2006) Page 17 Effectiveness of Care Medica Health Plans Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Measurement Year Data Collection Methodology Commercial Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage MSHO 2006 A Eligible Member Population 263 Numerator Events by Admin Data on Eligible Population 201 Reported Rate 76.43% NR NR Lower 95% Confidence Interval 71.11% NR NR Upper 95% Confidence Interval 81.75% NR NR HEDIS 2007 (Reporting Year 2006) Page 18 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2007 (Reporting Year 2006) 1196 23 71.40% 1.37% 310 7 71.76% 1.62% 296 60 7 236 86.62% 83.20% 90.03% 59.12% 54.25% 64.00% 411 5.00% 432 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2006 H 1675 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 411 Page 19 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 20 Effectiveness of Care Medica Health Plans Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2007 (Reporting Year 2006) 7 53.05% 2.67% 138 7 52.67% 2.67% 138 50 7 119 71.76% 66.11% 77.40% 48.09% 41.85% 54.33% 262 0.00% 262 0 Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 139 262 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator LDL-C Level of <100 mg/dL 2006 H Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 0 262 Page 21 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2006 H 9049 2006 H 9049 2006 H 9049 2006 H 9049 2006 H 9049 2006 H 9049 2006 H 9049 2006 H 9049 2006 H 9049 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 6912 76.38% 411 10% 453 359 79.25% 8970 99.13% 411 10% 453 450 99.34% 46 0.51% 411 10% 453 3 0.66% 4724 52.20% 411 10% 453 240 52.98% 6328 69.93% 411 10% 453 325 71.74% 120 1.33% 411 10% 453 5 1.10% 7045 77.85% 411 10% 453 353 77.92% 0 0.00% 411 10% 453 0 0.00% 0 0.00% 411 10% 453 0 0.00% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 105 105 105 105 105 105 105 105 105 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 411 324 43 89.29% 86.18% 92.41% 0 411 17 104 29.44% 24.91% 33.97% 0 411 3 182 45.01% 40.08% 49.94% 0 411 220 25 59.61% 54.75% 64.48% 0 411 293 37 80.29% 76.32% 84.26% 0 411 5 176 44.04% 39.12% 48.96% 0 411 320 18 82.24% 78.42% 86.06% 0 411 0 304 73.97% 69.60% 78.33% 0 411 0 187 45.50% 40.56% 50.43% Numerator events by admin data in eligible population Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 22 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 23 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2006 H 946 2006 H 946 2006 H 946 2006 H 946 2006 H 946 2006 H 946 2006 H 946 2006 H 946 2006 H 946 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 594 62.79% 411 10% 453 275 60.71% 925 97.78% 411 10% 453 444 98.01% 15 1.59% 411 10% 453 5 1.10% 598 63.21% 411 10% 453 281 62.03% 487 51.48% 411 10% 453 220 48.57% 19 2.01% 411 10% 453 5 1.10% 766 80.97% 411 10% 453 363 80.13% 0 0.00% 411 10% 453 0 0.00% 0 0.00% 411 10% 453 0 0.00% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 411 248 79 79.56% 75.54% 83.58% 0 411 17 119 33.09% 28.42% 37.76% 0 411 4 173 43.07% 38.16% 47.97% 0 411 257 10 64.96% 60.23% 69.70% 0 411 201 73 66.67% 61.99% 71.35% 0 411 4 163 40.63% 35.76% 45.50% 0 411 329 21 85.16% 81.60% 88.72% 0 411 0 267 64.96% 60.23% 69.70% 0 411 0 182 44.28% 39.36% 49.21% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 24 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2006 H 1991 2006 H 1991 2006 H 1991 2006 H 1991 2006 H 1991 2006 H 1991 2006 H 1991 2006 H 1991 2006 H 1991 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 1314 66.00% 411 10% 453 282 62.25% 1938 97.34% 411 10% 453 449 99.12% 10 0.50% 411 10% 453 3 0.66% 1072 53.84% 411 10% 453 235 51.88% 1124 56.45% 411 10% 453 242 53.42% 18 0.90% 411 10% 453 3 0.66% 1312 65.90% 411 10% 453 296 65.34% 0 0.00% 411 10% 453 0 0.00% 0 0.00% 411 10% 453 0 0.00% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 38 38 38 38 38 38 38 38 38 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 411 260 86 84.18% 80.54% 87.83% 0 411 17 143 38.93% 34.09% 43.77% 0 411 3 163 40.39% 35.52% 45.25% 0 411 214 13 55.23% 50.30% 60.16% 0 411 224 73 72.26% 67.81% 76.71% 0 411 3 139 34.55% 29.83% 39.27% 0 411 272 43 76.64% 72.43% 80.85% 0 411 0 270 65.69% 60.98% 70.40% 0 411 0 166 40.39% 35.52% 45.25% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 25 Effectiveness of Care Medica Health Plans Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 343 334 97.38% 95.54% 99.21% 563 540 95.91% 94.19% 97.64% 2376 2160 90.91% 89.73% 92.09% 3282 3034 92.44% 91.52% 93.36% 2006 A Page 26 Effectiveness of Care Medica Health Plans Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 303 288 95.05% 92.44% 97.66% 392 348 88.78% 85.52% 92.03% 587 490 83.48% 80.39% 86.57% 1282 1126 87.83% 86.00% 89.66% 2006 A Page 27 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 404 15.94% 14.50% 17.39% 1728 68.19% 66.36% 70.03% 1291 50.95% 48.98% 52.91% 2006 A 2534 Page 28 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 29 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 4 4.04% 0.00% 8.42% 67 67.68% 57.96% 77.40% 60 60.61% 50.48% 70.74% 2006 A 99 Page 30 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 191 22.29% 19.44% 25.13% 432 50.41% 47.00% 53.81% 298 34.77% 31.53% 38.02% 2006 A 857 Page 31 Effectiveness of Care Medica Health Plans Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2007 (Reporting Year 2006) General Measure Data Initiation Phase Medicaid Continuation and Maintenance Phase 2006 A General Measure Data Initiation Phase Continuation and Maintenance Phase 636 1 219 34.43% 30.66% 38.21% 165 0 60 36.36% 28.72% 44.01% 2006 A 906 1 301 33.22% 30.10% 36.35% 226 0 86 38.05% 31.50% 44.60% Page 32 Effectiveness of Care Medica Health Plans Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2007 (Reporting Year 2006) Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage NR NR NR MSHO 2006 A 6650 4744 71.34% 70.24% 72.43% Page 33 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 16413 520 10943 66.67% 65.95% 67.40% 330 21 210 63.64% 58.29% 68.98% 12673 365 8481 66.92% 66.10% 67.74% 1059 0 512 48.35% 45.29% 51.40% 30475 906 20146 66.11% 65.57% 66.64% 2006 A Page 34 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Data Elements General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 35 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics 2313 706 1578 68.22% 66.30% 70.14% 302 147 201 66.56% 61.07% 72.04% 2488 919 1678 67.44% 65.58% 69.31% Anticonvulsants Total 2006 A 328 144 43.90% 38.38% 49.43% 5431 1772 3601 66.30% 65.04% 67.57% Page 36 Effectiveness of Care Medica Health Plans Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics 1511 109 1017 67.31% 64.91% 69.70% 35 4 24 68.57% 51.76% 85.38% 1287 104 872 67.75% 65.16% 70.35% Anticonvulsants Total 2006 A 237 136 57.38% 50.88% 63.89% 3070 217 2049 66.74% 65.06% 68.43% Page 37 Effectiveness of Care Medica Health Plans Drugs to Be Avoided in the Elderly Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data 1 or More Prescriptions NR NR NR MSHO 2 or More Prescriptions NR NR NR General Measure Data 2006 A 8128 1 or More Prescriptions 2 or More Prescriptions 2117 26.05% 25.09% 27.01% 495 6.09% 5.56% 6.62% Page 38 Effectiveness of Care Medica Health Plans Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 39 Effectiveness of Care Medica Health Plans Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2006 A 533 141 26.45% 22.62% 30.29% 2278 677 29.72% 27.82% 31.62% 112 10 8.93% 3.20% 14.66% 2923 828 28.33% 26.68% 29.98% Page 40 Use of Services Medica Health Plans Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 31 22 42 56 182 572 2437 0.93% 0.59% 1.27% 0.66% 0.37% 0.95% 1.26% 0.86% 1.65% 1.68% 1.23% 2.13% 5.45% 4.66% 6.23% 17.12% 15.82% 18.41% 72.92% 71.40% 74.44% 2006 A 3342 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 41 Use of Services Medica Health Plans Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 33 66 102 231 481 964 2113 0.83% 0.53% 1.12% 1.65% 1.25% 2.06% 2.56% 2.05% 3.06% 5.79% 5.05% 6.53% 12.06% 11.03% 13.08% 24.16% 22.82% 25.50% 52.96% 51.40% 54.52% 2006 A 3990 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 42 Use of Services Medica Health Plans Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Medicaid 2006 A 15833 2006 A 8786 NR NR NR NR 9953 5760 62.86% 62.11% 63.62% 65.56% 64.56% 66.56% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 43 Use of Services Medica Health Plans Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Medicaid 2006 A 40405 2006 A 14185 NR NR NR NR 13120 4952 32.47% 32.01% 32.93% 34.91% 34.12% 35.70% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 44 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Member Months Total 317244 631371 960892 646765 Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 65+ Age 0-4 5-19 0-9 10-19 Number of Procedures 1687 403 558 214 Procedures / 1,000 Member Months 5.32 0.42 0.88 0.33 Member Months Male Female 1084049 973461 926432 1258345 644957 651748 30618 24600 Female Male Procedure Dilation & Curettage Hysterectomy, Abdominal Age 15-44 45-64 15-44 45-64 65+ Hysterectomy, 15-44 Vaginal 45-64 65+ Cholecystectomy, 30-64 Open 15-44 45-64 65+ Cholecystectomy, 30-64 Closed 15-44 45-64 65+ Back Surgery 20-44 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 45-64 CABG 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2007 (Reporting Year 2006) Number of Procedures Procedures / 1,000 Member Months 34 0.03 3 223 12 727 968 66 447 41 449 49 74 14 158 27 0.10 0.18 0.39 0.75 1.50 2.16 0.69 1.34 0.70 1.60 0.11 0.46 0.24 0.88 Number of Procedures 68 81 261 296 5 248 240 2 Procedures / 1,000 Member Months 0.06 0.12 0.24 0.45 0.20 0.23 0.37 0.08 27 29 0 0.02 0.04 0.00 483 325 4 988 1188 60 98 16 241 19 12 0 0.45 0.50 0.16 1.07 1.82 2.44 0.15 0.65 0.37 0.77 0.02 0.00 51 141 4 204 275 11 0.05 0.22 0.16 0.19 0.42 0.45 Page 45 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Age < 65 65-74 75-84 85+ Member Months Male Female Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2007 (Reporting Year 2006) Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Female Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 46 Use of Services Medica Health Plans Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Age < 65 65-74 75-84 85+ Member Months Male Female 0 0 12788 23307 10192 28308 5670 31648 Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2007 (Reporting Year 2006) Number of Procedures 0 3 3 0 0 22 11 1 0 25 15 1 0 1 2 0 0 7 11 11 0 7 3 0 0 6 11 0 0 3 5 2 0 2 1 1 0 6 2 1 0 31 14 2 Procedures / 1,000 Member Months NA 0.23 0.29 0.00 NA 1.72 1.08 0.18 NA 1.95 1.47 0.18 NA 0.08 0.20 0.00 NA 0.55 1.08 1.94 NA 0.55 0.29 0.00 NA 0.47 1.08 0.00 NA 0.23 0.49 0.35 NA 0.16 0.10 0.18 NA 0.47 0.20 0.18 NA 2.42 1.37 0.35 Female Number of Procedures 0 4 3 0 0 17 23 6 0 35 33 5 0 3 0 0 0 9 31 77 0 3 10 16 0 26 18 2 0 6 23 5 0 2 1 1 0 11 10 3 0 103 81 24 0 4 3 1 0 2 1 0 0 6 8 6 0 4 6 3 Procedures / 1,000 Member Months NA 0.17 0.11 0.00 NA 0.73 0.81 0.19 NA 1.50 1.17 0.16 NA 0.13 0.00 0.00 NA 0.39 1.10 2.43 NA 0.13 0.35 0.51 NA 1.12 0.64 0.06 NA 0.26 0.81 0.16 NA 0.09 0.04 0.03 NA 0.47 0.35 0.09 NA 4.42 2.86 0.76 NA 0.17 0.11 0.03 NA 0.09 0.04 0.00 NA 0.26 0.28 0.19 NA 0.17 0.21 0.09 Page 47 Use of Services dica Health Plans Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:17 PM Member Months 62568 568803 646765 1899893 1296705 47763 6154 1301 0 4529952 Discharges Discharges / 1,000 Member Months 606 867 999 10353 7778 583 124 39 0 21349 9.69 1.52 1.54 5.45 6.00 12.21 20.15 29.98 515 656 472 2015 3405 275 73 29 0 7440 8.23 1.15 0.73 1.06 2.63 5.76 11.86 22.29 86 206 398 2462 4332 307 51 10 0 7852 1.37 0.36 0.62 1.30 3.34 6.43 8.29 7.69 124 5849 6 0 5979 0.19 3.08 0.00 HEDIS 2007 (Reporting Year 2006) 4.71 1.64 1.73 1.56 Days Days / 1,000 Member Months 2831 2268 2911 27784 24805 2355 534 229 0 63717 45.25 3.99 4.50 14.62 19.13 49.31 86.77 176.02 2290 1496 1134 5284 9988 896 263 147 0 21498 36.60 2.63 1.75 2.78 7.70 18.76 42.74 112.99 530 750 1413 7163 14643 1455 271 82 0 26307 8.47 1.32 2.18 3.77 11.29 30.46 44.04 63.03 351 15240 16 0 15607 0.54 8.02 0.01 14.07 4.75 5.81 4.06 Average Length of Stay 4.67 2.62 2.91 2.68 3.19 4.04 4.31 5.87 NA 2.98 4.45 2.28 2.40 2.62 2.93 3.26 3.60 5.07 NA 2.89 6.16 3.64 3.55 2.91 3.38 4.74 5.31 8.20 NA 3.35 2.83 2.61 2.67 NA 2.61 Page 48 Use of Services dica Health Plans Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Use of Services dica Health Plans Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:17 PM Member Months 0 0 0 0 0 36095 38500 37318 0 111913 Discharges Discharges / 1,000 Member Months 0 0 0 0 0 1134 1295 928 0 3357 NA NA NA NA NA 31.42 33.64 24.87 0 0 0 0 0 824 1008 764 0 2596 NA NA NA NA NA 22.83 26.18 20.47 0 0 0 0 0 276 249 133 0 658 NA NA NA NA NA 7.65 6.47 3.56 0 0 0 0 0 NA NA NA HEDIS 2007 (Reporting Year 2006) 30.00 23.20 5.88 NA Days 0 0 0 0 0 5045 5836 3947 0 14828 Days / 1,000 Member Months NA NA NA NA NA 139.77 151.58 105.77 132.50 0 0 0 0 0 3288 4134 3060 0 10482 NA NA NA NA NA 91.09 107.38 82.00 0 0 0 0 0 1642 1561 772 0 3975 NA NA NA NA NA 45.49 40.55 20.69 0 0 0 0 0 NA NA NA 93.66 35.52 NA Average Length of Stay NA NA NA NA NA 4.45 4.51 4.25 NA 4.42 NA NA NA NA NA 3.99 4.10 4.01 NA 4.04 NA NA NA NA NA 5.95 6.27 5.80 NA 6.04 NA NA NA NA NA Page 50 Use of Services dica Health Plans Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 62568 568803 646765 1899893 1296705 47763 6154 1301 0 4529952 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 52393 159496 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 129741 427279 402102 22502 3870 873 0 1198256 HEDIS 2007 (Reporting Year 2006) Visits/ 1,000 Member Months 837.38 280.41 200.60 224.90 310.10 471.12 628.86 671.02 264.52 Emergency Room Visits Visits 1938 9833 8304 24751 13688 688 143 54 0 59399 Visits/ 1,000 Member Months 30.97 17.29 12.84 13.03 10.56 14.40 23.24 41.51 13.11 Ambulatory Surgery/Procedures Procedures 411 2479 1976 11839 22378 1264 197 17 0 40561 Procedures/ 1,000 Member Months 6.57 4.36 3.06 6.23 17.26 26.46 32.01 13.07 8.95 Observation Room Stays Resulting in Discharge Stays 69 99 121 1416 491 33 4 2 0 2235 Stays/ 1,000 Member Months 1.10 0.17 0.19 0.75 0.38 0.69 0.65 1.54 0.49 Page 51 Use of Services dica Health Plans Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services dica Health Plans Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 36095 38500 37318 0 111913 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 0 0 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 0 0 0 24549 20608 11190 0 56347 HEDIS 2007 (Reporting Year 2006) Visits/ 1,000 Member Months NA NA NA NA NA 680.12 535.27 299.86 503.49 Emergency Room Visits Visits 0 0 0 0 0 1413 1197 913 0 3523 Visits/ 1,000 Member Months NA NA NA NA NA 39.15 31.09 24.47 31.48 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 1014 947 382 0 2343 Procedures/ 1,000 Member Months NA NA NA NA NA 28.09 24.60 10.24 20.94 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 68 66 70 0 204 Stays/ 1,000 Member Months NA NA NA NA NA 1.88 1.71 1.88 1.82 Page 53 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Age Member Months <1 62568 1-9 568803 10-19 646765 20-44 1899893 45-64 1296705 65-74 47763 75-84 6154 85+ 1301 Unknown Total 0 4529952 Discharges Discharges / 1,000 Member Months <1 0 1-9 Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 0 0.00 0 0.00 NA 10-19 3 0.00 120 0.19 40.00 20-44 37 0.02 723 0.38 19.54 45-64 233 0.18 2523 1.95 10.83 65-74 27 0.57 329 6.89 12.19 75-84 13 2.11 96 15.60 7.38 2 1.54 7 5.38 3.50 0.07 0 3798 0.84 NA 12.06 Age 85+ Unknown Total 0 315 HEDIS 2007 (Reporting Year 2006) Page 54 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2007 (Reporting Year 2006) NR NR Page 55 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Age Member Months <1 0 1-9 0 10-19 0 20-44 0 45-64 0 65-74 36095 75-84 38500 85+ 37318 Unknown 0 111913 Total Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 0 NA 0 NA NA 1-9 0 NA 0 NA NA 10-19 0 NA 0 NA NA 20-44 0 NA 0 NA NA 45-64 0 NA 0 NA NA 65-74 187 5.18 1308 36.24 6.99 75-84 333 8.65 2458 63.84 7.38 85+ 305 8.17 1751 46.92 5.74 Unknown 0 825 7.37 0 5517 49.30 NA 6.69 Age Total HEDIS 2007 (Reporting Year 2006) Page 56 Use of Services Medica Health Plans Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Member Months Male Female Total 418752 403824 822576 169922 1676155 30606 0 2295435 163735 1632470 24600 0 2224629 333657 3308625 55206 0 4520064 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Gender M F Total 32 14 46 0.08 0.03 0.06 1898 112 2010 59.31 8.00 43.70 13-17 M F Total 129 180 309 0.76 1.10 0.93 2792 4008 6800 21.64 22.27 22.01 18-64 M F Total M F Total M F Total M F TOTAL 367 573 940 0.22 0.35 0.28 2540 4972 7512 6.92 8.68 7.99 3 4 7 0.10 0.16 0.13 59 7 66 19.67 1.75 9.43 0 0 0 NA NA NA 7289 9099 16388 13.73 11.80 12.59 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 531 771 1302 0.23 0.35 0.29 Page 57 Use of Services Medica Health Plans Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Member Months Age Male 0-12 13-17 18-64 65+ Unknown Total NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Gender M F Total 13-17 M F Total 18-64 65+ Unknown Total M F Total M F Total M F Total M F TOTAL HEDIS 2007 (Reporting Year 2006) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days* Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 58 Use of Services Medica Health Plans Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Member Months Age Male Female Total 0-12 13-17 18-64 65+ Unknown Total 0 0 0 26996 0 26996 0 0 0 77821 0 77821 0 0 0 104817 0 104817 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay Age 0-12 Gender M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 13-17 M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 18-64 M F Total M F Total M F Total M F TOTAL 0 0 0 NA NA NA 0 0 0 NA NA NA 29 101 130 1.07 1.30 1.24 311 1105 1416 10.72 10.94 10.89 0 0 0 NA NA NA 311 1105 1416 10.72 10.94 10.89 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 29 101 130 1.07 1.30 1.24 Page 59 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 13-17 18-64 65+ Unknown Total Member Months (Day/Night) Member Months (Ambulatory) Male Female Total Male Female Total Male Female Total Male Female Total 418752 169922 403824 163735 822576 333657 418752 169922 403824 163735 822576 333657 418752 169922 403824 163735 822576 333657 418752 169922 403824 163735 822576 333657 1676155 30606 0 2295435 1632470 24600 0 2224629 3308625 55206 0 4520064 1676155 30606 0 2295435 1632470 24600 0 2224629 3308625 55206 0 4520064 1676155 30606 0 2295435 1632470 24600 0 2224629 3308625 55206 0 4520064 1676155 30606 0 2295435 1632470 24600 0 2224629 3308625 55206 0 4520064 Any Mental Health Services 0-12 Member Months (Inpatient) Sex M F Total M F Total M F Total M F Total M F Total M F Total Inpatient Mental Health Services Number Percent Number Percent Day/Night Mental Health Services Percent Number 1859 1132 2991 1562 1667 3229 7927 14167 22094 71 82 153 0 0 0 11419 17048 28467 5.33% 3.36% 4.36% 11.03% 12.22% 11.61% 5.68% 10.41% 8.01% 2.78% 4.00% 3.33% NA NA NA 5.97% 9.20% 7.56% 28 13 41 97 141 238 297 432 729 2 4 6 0 0 0 424 590 1014 0.08% 0.04% 0.06% 0.69% 1.03% 0.86% 0.21% 0.32% 0.26% 0.08% 0.20% 0.13% NA NA NA 0.22% 0.32% 0.27% 10 6 16 14 48 62 29 100 129 0 2 2 0 0 0 53 156 209 HEDIS 2007 (Reporting Year 2006) 0.03% 0.02% 0.02% 0.10% 0.35% 0.22% 0.02% 0.07% 0.05% 0.00% 0.10% 0.04% NA NA NA 0.03% 0.08% 0.06% Ambulatory Mental Health Services Percent Number 1854 1130 2984 1544 1645 3189 7845 14094 21939 71 80 151 0 0 0 11314 16949 28263 5.31% 3.36% 4.35% 10.90% 12.06% 11.47% 5.62% 10.36% 7.96% 2.78% 3.90% 3.28% NA NA NA 5.91% 9.14% 7.50% Page 60 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female NR Member Months (Inpatient) Total Age Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Total NR Unknown M F Total M F Total NR NR NR NR Total HEDIS 2007 (Reporting Year 2006) Female Total Member Months (Day/Night) Male Female Total Member Months (Ambulatory) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Mental Health Services 0-12 Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Inpatient Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Day/Night Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Ambulatory Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 61 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Age Total Male Female Total Male Female Total Male Female Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 26996 0 26996 0 77821 0 77821 0 104817 0 104817 0 26996 0 26996 0 77821 0 77821 0 104817 0 104817 0 26996 0 26996 0 77821 0 77821 0 104817 0 104817 0 26996 0 26996 0 77821 0 77821 0 104817 0 104817 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Ambulatory) Female Any Mental Health Services 0-12 Member Months (Day/Night) Male Inpatient Mental Health Services Day/Night Mental Health Services Number Percent Number Percent Number Percent Ambulatory Mental Health Services Percent Number 0 0 0 0 0 0 0 0 0 221 563 784 0 0 0 221 563 784 NA NA NA NA NA NA NA NA NA 9.82% 8.68% 8.98% NA NA NA 9.82% 8.68% 8.98% 0 0 0 0 0 0 0 0 0 23 78 101 0 0 0 23 78 101 NA NA NA NA NA NA NA NA NA 1.02% 1.20% 1.16% NA NA NA 1.02% 1.20% 1.16% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% 0 0 0 0 0 0 0 0 0 207 526 733 0 0 0 207 526 733 HEDIS 2007 (Reporting Year 2006) NA NA NA NA NA NA NA NA NA 9.20% 8.11% 8.39% NA NA NA 9.20% 8.11% 8.39% Page 62 Use of Services Medica Health Plans Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age Member Months (Ambulatory) Total Male Female Total Male Female Total Male Female Total 322921 86363 316787 87943 639708 174306 322921 86363 316787 87943 639708 174306 322921 86363 316787 87943 639708 174306 322921 86363 316787 87943 639708 174306 205350 13522 0 628156 411961 27176 0 843867 617311 40698 0 1472023 205350 13522 0 628156 411961 27176 0 843867 617311 40698 0 1472023 205350 13522 0 628156 411961 27176 0 843867 617311 40698 0 1472023 205350 13522 0 628156 411961 27176 0 843867 617311 40698 0 1472023 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Day/Night) Female Any Mental Health Services 0-12 Member Months (Inpatient) Male Inpatient Mental Health Services Number Percent Number Percent Day/Night Mental Health Services Percent Number 2780 1878 4658 1332 1481 2813 3488 8192 11680 122 281 403 0 0 0 7722 11832 19554 10.33% 7.11% 8.74% 18.51% 20.21% 19.37% 20.38% 23.86% 22.70% 10.83% 12.41% 11.88% NA NA NA 14.75% 16.83% 15.94% 43 30 73 72 124 196 369 553 922 8 12 20 0 0 0 492 719 1211 0.16% 0.11% 0.14% 1.00% 1.69% 1.35% 2.16% 1.61% 1.79% 0.71% 0.53% 0.59% NA NA NA 0.94% 1.02% 0.99% 14 17 31 8 25 33 14 66 80 0 0 0 0 0 0 36 108 144 HEDIS 2007 (Reporting Year 2006) 0.05% 0.06% 0.06% 0.11% 0.34% 0.23% 0.08% 0.19% 0.16% 0.00% 0.00% 0.00% NA NA NA 0.07% 0.15% 0.12% Ambulatory Mental Health Services Percent Number 2775 1875 4650 1315 1456 2771 3365 8072 11437 117 277 394 0 0 0 7572 11680 19252 10.31% 7.10% 8.72% 18.27% 19.87% 19.08% 19.66% 23.51% 22.23% 10.38% 12.23% 11.62% NA NA NA 14.47% 16.61% 15.69% Page 63 Use of Services Medica Health Plans Chemical Dependency Utilization Inpatient Discharges and Average Length of Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Member Months Male Female Total 418752 169922 1676155 30606 0 2295435 403824 163735 1632470 24600 0 2224629 822576 333657 3308625 55206 0 4520064 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M F Total 1 0 1 0.00 0.00 0.00 1 0 1 1.00 NA 1.00 13-17 M F Total 49 46 95 0.29 0.28 0.28 653 518 1171 13.33 11.26 12.33 18-64 M F Total M F Total M F Total M F TOTAL 419 222 641 0.25 0.14 0.19 2963 1868 4831 7.07 8.41 7.54 1 5 6 0.03 0.20 0.11 12 71 83 12.00 14.20 13.83 0 0 0 NA NA NA 3629 2457 6086 7.72 9.00 8.19 Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 470 273 743 0.20 0.12 0.16 Page 64 Use of Services Medica Health Plans Chemical Dependency Utilization Inpatient Discharges and Average Length of Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Member Months Age Male 0-12 13-17 18-64 65+ Unknown Total NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 13-17 18-64 65+ Unknown Total M F Total M F Total M F Total M F Total M F Total M F TOTAL HEDIS 2007 (Reporting Year 2006) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 65 Use of Services Medica Health Plans Chemical Dependency Utilization Inpatient Discharges and Average Length of Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Member Months Age Male Female Total 0-12 13-17 18-64 65+ Unknown Total 0 0 0 26996 0 26996 0 0 0 77821 0 77821 0 0 0 104817 0 104817 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 13-17 M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 18-64 M F Total M F Total M F Total M F TOTAL 0 0 0 NA NA NA 0 0 0 NA NA NA 9 10 19 0.33 0.13 0.18 70 29 99 7.78 2.90 5.21 0 0 0 NA NA NA 70 29 99 7.78 2.90 5.21 Age 0-12 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 9 10 19 0.33 0.13 0.18 Page 66 Medica Health Plans Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 418752 169922 225749 379082 1071324 30606 0 2295435 Female 403824 163735 213468 357753 1061249 24600 0 2224629 Total 822576 333657 439217 736835 2132573 55206 0 4520064 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 6 1 7 251 242 493 503 286 789 720 353 1073 1779 967 2746 28 18 46 0 0 0 3287 1867 5154 HEDIS 2007 (Reporting Year 2006) Percent 0.02% 0.00% 0.01% 1.77% 1.77% 1.77% NR NR NA 2.06% 1.05% 1.57% 1.99% 1.09% 1.55% 1.10% 0.88% 1.00% NA NA NA 1.72% 1.01% 1.37% Member Months (Inpatient) Male 418752 169922 225749 379082 1071324 30606 0 2295435 Female 403824 163735 213468 357753 1061249 24600 0 2224629 Total 822576 333657 439217 736835 2132573 55206 0 4520064 Member Months (Day/Night) Male 418752 169922 225749 379082 1071324 30606 0 2295435 Female 403824 163735 213468 357753 1061249 24600 0 2224629 Total 822576 333657 439217 736835 2132573 55206 0 4520064 Member Months (Ambulatory) Male 418752 169922 225749 379082 1071324 30606 0 2295435 Female 403824 163735 213468 357753 1061249 24600 0 2224629 Total 822576 333657 439217 736835 2132573 55206 0 4520064 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 2 1 3 64 74 138 97 66 163 141 97 238 512 313 825 11 7 18 0 0 0 827 558 1385 Number 0 0 0 9 9 18 12 6 18 11 6 17 24 11 35 0 0 0 0 0 0 56 32 88 Number 4 0 4 222 202 424 448 249 697 636 300 936 1510 822 2332 18 12 30 0 0 0 2838 1585 4423 Percent 0.01% 0.00% 0.00% 0.45% 0.54% 0.50% NR NR NA 0.40% 0.29% 0.35% 0.57% 0.35% 0.46% 0.43% 0.34% 0.39% NA NA NA 0.43% 0.30% 0.37% Percent 0.00% 0.00% 0.00% 0.06% 0.07% 0.06% NR NR NA 0.03% 0.02% 0.02% 0.03% 0.01% 0.02% 0.00% 0.00% 0.00% NA NA NA 0.03% 0.02% 0.02% Percent 0.01% 0.00% 0.01% 1.57% 1.48% 1.52% NR NR NA 1.82% 0.89% 1.37% 1.69% 0.93% 1.31% 0.71% 0.59% 0.65% NA NA NA 1.48% 0.85% 1.17% Page 67 Medica Health Plans Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Chemical Dependency Services Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Day/Night) Male Female NR NR Total NR NR NR NR NR NR NR NR Day/Night Chemical Dependency Services Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Ambulatory) Male Female NR NR Total NR NR NR NR NR NR NR NR Ambulatory Chemical Dependency Services Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Medica Health Plans Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 0 26996 0 26996 Female 0 0 0 0 0 77821 0 77821 Total 0 0 0 0 0 104817 0 104817 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 97 97 194 0 0 0 97 97 194 HEDIS 2007 (Reporting Year 2006) Percent NA NA NA NA NA NA NR NR NA NA NA NA NA NA NA 4.31% 1.50% 2.22% NA NA NA 4.31% 1.50% 2.22% Member Months (Inpatient) Male 0 0 0 0 0 26996 0 26996 Female 0 0 0 0 0 77821 0 77821 Total 0 0 0 0 0 104817 0 104817 Member Months (Day/Night) Male 0 0 0 0 0 26996 0 26996 Female 0 0 0 0 0 77821 0 77821 Total 0 0 0 0 0 104817 0 104817 Member Months (Ambulatory) Male 0 0 0 0 0 26996 0 26996 Female 0 0 0 0 0 77821 0 77821 Total 0 0 0 0 0 104817 0 104817 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 46 70 116 0 0 0 46 70 116 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 65 40 105 0 0 0 65 40 105 Percent NA NA NA NA NA NA NR NR NA NA NA NA NA NA NA 2.04% 1.08% 1.33% NA NA NA 2.04% 1.08% 1.33% Percent NA NA NA NA NA NA NR NR NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NR NR NA NA NA NA NA NA NA 2.89% 0.62% 1.20% NA NA NA 2.89% 0.62% 1.20% Page 69 Medica Health Plans Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 322921 86363 48532 49647 107171 13522 0 628156 Female 316787 87943 113769 138419 159773 27176 0 843867 Total 639708 174306 162301 188066 266944 40698 0 1472023 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 26 15 41 351 285 636 489 685 1174 734 1118 1852 1881 1511 3392 27 25 52 0 0 0 3508 3639 7147 HEDIS 2007 (Reporting Year 2006) Percent 0.10% 0.06% 0.08% 4.88% 3.89% 4.38% NR NR NA 2.73% 4.24% 3.47% 21.06% 11.35% 15.25% 2.40% 1.10% 1.53% NA NA NA 6.70% 5.17% 5.83% Member Months (Inpatient) Male 322921 86363 48532 49647 107171 13522 0 628156 Female 316787 87943 113769 138419 159773 27176 0 843867 Total 639708 174306 162301 188066 266944 40698 0 1472023 Member Months (Day/Night) Male 322921 86363 48532 49647 107171 13522 0 628156 Female 316787 87943 113769 138419 159773 27176 0 843867 Total 639708 174306 162301 188066 266944 40698 0 1472023 Member Months (Ambulatory) Male 322921 86363 48532 49647 107171 13522 0 628156 Female 316787 87943 113769 138419 159773 27176 0 843867 Total 639708 174306 162301 188066 266944 40698 0 1472023 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 9 3 12 89 91 180 95 210 305 174 308 482 610 470 1080 12 17 29 0 0 0 989 1099 2088 Number 0 0 0 13 13 26 12 17 29 18 35 53 30 34 64 0 0 0 0 0 0 73 99 172 Number 19 14 33 315 236 551 444 573 1017 650 989 1639 1669 1345 3014 21 11 32 0 0 0 3118 3168 6286 Percent 0.03% 0.01% 0.02% 1.24% 1.24% 1.24% NR NR NA 0.65% 1.17% 0.90% 6.83% 3.53% 4.85% 1.06% 0.75% 0.86% NA NA NA 1.89% 1.56% 1.70% Percent 0.00% 0.00% 0.00% 0.18% 0.18% 0.18% NR NR NA 0.07% 0.13% 0.10% 0.34% 0.26% 0.29% 0.00% 0.00% 0.00% NA NA NA 0.14% 0.14% 0.14% Percent 0.07% 0.05% 0.06% 4.38% 3.22% 3.79% NR NR NA 2.42% 3.75% 3.07% 18.69% 10.10% 13.55% 1.86% 0.49% 0.94% NA NA NA 5.96% 4.50% 5.12% Page 70 Use of Services Medica Health Plans Outpatient Drug Utilization Commercial Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 631371 646765 1899893 1296705 47763 6154 1301 0 4529952 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:17 PM $8,673,013.00 $17,598,645.00 $77,412,300.00 $123,698,083.00 $8,230,696.00 $1,301,239.00 $271,885.00 $0.00 $237,185,861.00 HEDIS 2007 (Reporting Year 2006) Avg. Cost of Prescriptions / Per Member Per Month $13.74 $27.21 $40.75 $95.39 $172.32 $211.45 $208.98 $52.36 Total Number of Prescriptions 171296 232425 1141107 1782108 119599 20363 4853 0 3471751 Avg. Num. Of Prescriptions / Per Member Per Year 3.26 4.31 7.21 16.49 30.05 39.71 44.76 9.20 Page 71 Use of Services Medica Health Plans Outpatient Drug Utilization Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Age Member Months 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 72 Use of Services Medica Health Plans Outpatient Drug Utilization MSHO Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 0 0 0 0 36095 38500 37318 0 111913 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:17 PM $0.00 $0.00 $0.00 $0.00 $12,223,715.00 $13,479,418.00 $11,571,130.00 $0.00 $37,274,263.00 HEDIS 2007 (Reporting Year 2006) Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA $338.65 $350.11 $310.07 $333.06 Total Number of Prescriptions 0 0 0 0 235845 293926 311196 0 840967 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA 78.41 91.61 100.07 90.17 Page 73 Use of Services Medica Health Plans Outpatient Drug Utilization Medicaid Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 531922 333919 440873 124611 19808 13526 7364 0 1472023 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:17 PM $7,635,739.00 $9,122,472.00 $31,498,336.00 $17,615,623.00 $1,077,854.00 $431,171.00 $232,582.00 $0.00 $67,613,777.00 HEDIS 2007 (Reporting Year 2006) Avg. Cost of Prescriptions / Per Member Per Month $14.35 $27.32 $71.45 $141.36 $54.42 $31.88 $31.58 $45.93 Total Number of Prescriptions 206858 155323 583412 324820 31829 21349 13935 0 1337526 Avg. Num. Of Prescriptions / Per Member Per Year 4.67 5.58 15.88 31.28 19.28 18.94 22.71 10.90 Page 74 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Ages 20-44 Ages 45-64 Ages 65+ 50511 52389 2605 48209 50748 2554 95.44% 95.26% 95.63% 96.87% 96.72% 97.02% 98.04% 97.49% 98.59% 2006 A Page 75 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Page 76 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Ages 20-44 Ages 45-64 Ages 65+ 0 0 8128 2006 A 0 0 7867 NA NA NA NA NA NA 96.79% 96.40% 97.18% Page 77 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Ages 20-44 Ages 45-64 Ages 65+ 16827 6237 2705 2006 A 14970 5546 2635 88.96% 88.49% 89.44% 88.92% 88.13% 89.71% 97.41% 96.80% 98.03% Page 78 Access/Availability of Care Medica Health Plans Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 4171 19503 13641 23456 4117 17484 12168 21022 98.71% 98.35% 99.06% 89.65% 89.22% 90.08% 89.20% 88.68% 89.73% 89.62% 89.23% 90.02% 2006 A Page 79 Access/Availability of Care Medica Health Plans Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 4422 11142 6762 9311 2006 A 4335 10031 6068 8329 98.03% 97.61% 98.45% 90.03% 89.47% 90.59% 89.74% 89.01% 90.47% 89.45% 88.82% 90.08% Page 80 Access/Availability of Care Medica Health Plans Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial General Measure Data Data collection methodology (Administrative or Hybrid) H Eligible member population (i.e. members who meet all denominator criteria) 5101 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size 395 Oversampling rate Final sample size (FSS) 5% 415 Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors 0 Number of administrative data records excluded 0 Number of medical records data records excluded 0 Number of employee/dependent medical records excluded 0 Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Timeliness of Prenatal Care Postpartum Care 3741 3075 73.34% 60.28% 301 241 72.53% 58.07% 287 71 232 63 90.63% 87.63% 93.63% 74.68% 70.27% 79.10% 0 395 Page 81 Access/Availability of Care Medica Health Plans Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid General Measure Data Data collection methodology (Administrative or Hybrid) H Eligible member population (i.e. members who meet all denominator criteria) 5907 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size 371 Oversampling rate Final sample size (FSS) 5% 390 Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors 0 Number of administrative data records excluded 0 Number of medical records data records excluded 0 Number of employee/dependent medical records excluded 0 Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Timeliness of Prenatal Care Postpartum Care 3163 3255 53.55% 55.10% 207 220 53.08% 56.41% 197 137 213 49 90.03% 86.84% 93.21% 70.62% 65.85% 75.39% 0 371 Page 82 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment 2006 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data 18-25 Year Olds 300 744 717 2096 42 3899 107 40 210 70 235 93 723 255 10 1 1285 459 Reported rate 35.67% 13.33% 28.23% 9.41% 32.78% 12.97% 34.49% 12.17% 23.81% 2.38% 32.96% 11.77% Lower 95% confidence interval 30.08% 9.32% 24.92% 7.24% 29.27% 10.44% 32.44% 10.74% 9.74% 0.00% 31.47% 10.75% Upper 95% confidence interval 41.25% 17.35% 31.53% 11.57% 36.28% 15.50% 36.55% 13.59% 37.88% 8.18% 34.45% 12.80% HEDIS 2007 (Reporting Year 2006) Page 83 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment 18-25 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR NR NR Reported rate NR NR NR NR NR NR NR NR NR NR NR NR Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Numerator events by administrative data HEDIS 2007 (Reporting Year 2006) Page 84 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment 26-34 Year Olds 35-64 Year Olds 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment 0 0 0 0 Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment 2006 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data 18-25 Year Olds 138 138 0 0 0 0 0 0 0 0 57 4 57 4 Reported rate NA NA NA NA NA NA NA NA 41.30% 2.90% 41.30% 2.90% Lower 95% confidence interval Upper 95% confidence interval NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 32.73% 49.88% 0.00% 6.06% 32.73% 49.88% 0.00% 6.06% HEDIS 2007 (Reporting Year 2006) Page 85 Access/Availability of Care Medica Health Plans Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment 2006 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data 18-25 Year Olds 325 630 669 1486 32 3142 91 30 199 56 234 73 540 194 13 0 1077 353 Reported rate 28.00% 9.23% 31.59% 8.89% 34.98% 10.91% 36.34% 13.06% 40.63% 0.00% 34.28% 11.23% Lower 95% confidence interval 22.96% 5.93% 27.88% 6.59% 31.29% 8.47% 33.86% 11.31% 22.05% 0.00% 32.60% 10.11% Upper 95% confidence interval 33.04% 12.53% 35.30% 11.19% 38.67% 13.35% 38.82% 14.80% 59.20% 1.56% 35.95% 12.36% HEDIS 2007 (Reporting Year 2006) Page 86 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Product/Product Line Years in Business Members* 32.00 32.00 7.00 0.00 0.00 32.00 119984 59409 41508 0 0 220901 32.00 0.00 0.00 0.00 32.00 318090 0 0 0 318090 0.00 0.00 7.00 0.00 7.00 0 0 239773 0 239773 778764 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 87 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 88 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO Product/Product Line Years in Business Members* 32.00 32.00 7.00 0.00 7.00 32.00 119984 59409 43394 0 11235 234022 32.00 0.00 0.00 0.00 32.00 318090 0 0 0 318090 0.00 0.00 7.00 0.00 7.00 0 0 239773 0 239773 791885 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 89 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid Product/Product Line Years in Business Members* 32.00 32.00 7.00 0.00 0.00 32.00 119984 59409 41508 0 0 220901 32.00 0.00 0.00 0.00 32.00 318090 0 0 0 318090 0.00 0.00 7.00 0.00 7.00 0 0 239773 0 239773 778764 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 90 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:17 PM Commercial Member Months Female 30576 125712 153744 159384 99300 58320 <1 1-4 5-9 10-14 15-17 18-19 Male 31992 128976 160392 164184 104160 61416 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 651120 28.31% 165108 194964 185172 204912 223308 627036 28.12% 155808 184896 174192 195336 216216 1278156 28.22% 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 973464 42.32% 220284 190128 146016 88524 926448 41.55% 221088 189036 149832 91800 1899912 41.94% 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 644952 28.04% 20496 6228 2388 924 444 156 651756 29.23% 16572 4476 1776 1068 516 204 1296708 28.62% >=65 Subtotal >=65 Subtotal: % Age Unknown Total 30636 1.33% 0 24612 1.10% 0 55248 1.22% 2300172 2229852 HEDIS 2007 (Reporting Year 2006) Total 62568 254688 314136 323568 203460 119736 320916 379860 359364 400248 439524 441372 379164 295848 180324 37068 10704 4164 1992 960 360 0 4530024 Page 91 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:17 PM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Page 92 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:17 PM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 6120 6660 5796 4392 3348 2316 0 0.00% 10416 12888 13176 15132 14844 16812 0 0.00% 28632 100.00% 0 83268 100.00% 0 111900 100.00% 28632 83268 HEDIS 2007 (Reporting Year 2006) 0 0 0 0 0 0 0 0 0 16536 19548 18972 19524 18192 19128 0 111900 Page 93 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:17 PM Medicaid <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 47846 115265 106257 89153 50763 21640 Member Months Female 45031 110612 106911 90806 51370 30187 Total 92877 225877 213168 179959 102133 51827 430924 68.60% 26892 25727 23920 26356 26199 434917 51.54% 83582 78672 59747 49922 39856 865841 58.82% 129094 20.55% 23103 16091 9932 5490 311779 36.95% 30209 18611 13269 7906 440873 29.95% 54616 8.69% 4757 2775 2515 2041 878 556 69995 8.29% 7819 4457 4630 4340 2872 3058 124611 8.47% 13522 2.15% 0 27176 3.22% 0 40698 2.76% 628156 843867 HEDIS 2007 (Reporting Year 2006) 110474 104399 83667 76278 66055 53312 34702 23201 13396 12576 7232 7145 6381 3750 3614 0 1472023 Page 94
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