Itasca Medical Care Plan Name 2006 Reporting Year General Info Disclaimers Submission # Plan ID 1 22 Last Refreshed: 23 Use of Services Measures Well Child Visits in the First 15 Months of Life 24 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 43 44 Page 2 10/7/2009 1:15:46 PM Page 41 Page 25 Adolescent Well-Care Visits Childhood Immunization Status 3 26 Frequency of Selected Procedures 45 Adolescent Immunization Status 5 27 Inpatient Utilization - General Hospital/Acute Care 48 Appropriate Treatment for Children with Upper Respiratory Infection 7 28 Ambulatory Care 51 Colorectal Cancer Screening 8 29 Inpatient Utilization - Nonacute Care 54 Breast Cancer Screening 9 30 13 Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex 57 Cervical Cancer Screening Chlamydia Screening in Women 14 31 15 Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services 60 Osteoporosis Management in Women Who had a Fracture Controlling High Blood Pressure 16 32 17 Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay 64 Beta Blocker Treatment after Heart Attack 33 Identification of Alcohol and Other Drug Services 67 34 Outpatient Drug Utilization 71 35 Adult's Access to Preventive/Ambulatory Health Services 75 36 Children's and Adolescents' Access to Primary Care Practitioners 79 37 Prenatal and Postpartum Care 81 38 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 83 Health Plan Stability Measures Years in Business / Total Membership Page 39 Health Plan Descriptive Information Measures Enrollment by Product Line (Age & Sex) Page 40 Effectiveness of Care Measures Persistence of Beta Blocker Treatment After Hearth Attack 18 Cholesterol Management for Patients with Cardiovascular Conditions 19 Comprehensive Diabetes Care 22 Use of Appropriate Medications for People with Asthma 26 Antidepressant Medication Management 28 Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 32 Glaucoma Screening in Older Adults 33 Annual Monitoring for Patients on Persistent Medications 34 Drugs to Be Avoided in the Elderly 38 Potentially Harmful Drug-Disease Interactions in the Elderly 39 HEDIS 2007 (Reporting Year 2006) Access / Availability of Care Measures Page 87 91 Page 1 DISCLAIMERS -1 0. Disclaimer Query located below 1. In October 2009, it was discoverd that the formulas in the Inpatient Utilization: General Hospital/Acute Care measure contained error. The formula was fixed and the data displayed now correctly reflects the rest of the data on the sheet. HEDIS 2007 (Reporting Year 2006) Page 2 Effectiveness of Care Itasca Medical Care Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements General Measure Data DTaP/DT IPV MMR HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 3 Effectiveness of Care Itasca Medical Care Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data DTaP/DT IPV MMR HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 85 86.73% 79 80.61% 92 93.88% 67 68.37% 79 80.61% 88 89.80% 59 60.20% 48 48.98% 32 32.65% 85 NR 79 NR 92 NR 67 NR 79 NR 88 NR 59 NR 48 NR 32 NR 85 8 94.90% 90.03% 99.76% 79 13 93.88% 88.62% 99.13% 92 2 95.92% 91.49% 100.00% 67 25 93.88% 88.62% 99.13% 79 14 94.90% 90.03% 99.76% 88 2 91.84% 85.91% 97.77% 59 5 65.31% 55.37% 75.24% 48 38 87.76% 80.75% 94.76% 32 29 62.24% 52.14% 72.35% 2006 H 98 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) 98 Page 4 Effectiveness of Care Itasca Medical Care Adolescent Immunization Status Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements General Measure Data MMR Hepatitis B VZV Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 5 Effectiveness of Care Itasca Medical Care Adolescent Immunization Status Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Hepatitis B VZV Combo 2 58 82.86% 15 21.43% 22 31.43% 3 4.29% 58 NR 15 NR 22 NR 3 NR 58 9 95.71% 90.26% 100.00% 15 37 74.29% 63.33% 85.24% 22 21 61.43% 49.31% 73.55% 3 31 48.57% 36.15% 60.99% 2006 H 70 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 70 Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) 70 Page 6 Effectiveness of Care Itasca Medical Care Appropriate Treatment for Children with Upper Respiratory Infection Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements General Measure Data Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate NR Lower 95% Confidence Interval NR Upper 95% Confidence Interval NR HEDIS 2007 (Reporting Year 2006) Page 7 Effectiveness of Care Itasca Medical Care Colorectal Cancer Screening Data Elements Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Medicare Advantage Measurement Year MSHO 2006 Data collection methodology (administrative or hybrid) A Eligible population 1 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) NR NR NR NR NR NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data 0 Numerator events by medical records Reported rate NR NR NA Lower 95% confidence interval NR NR NA Upper 95% confidence interval NR NR NA Data Elements with an Asterisk(*) are OPTIONAL and are not used in any calculation or total HEDIS 2007 (Reporting Year 2006) Page 8 Effectiveness of Care Itasca Medical Care Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements General Measure Data Ages 42-51 Ages 52-69 Total NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) NR NR NR Page 9 Effectiveness of Care Itasca Medical Care Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 NR NR NR Ages 52-69 Total NR NR NR NR NR NR NR NR Page 10 Effectiveness of Care Itasca Medical Care Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 Ages 52-69 Total 0 0 NA NA NA 0 0 NA NA NA 0 0 NA NA NA 2006 A Page 11 Effectiveness of Care Itasca Medical Care Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 Ages 52-69 Total 66 51 77.27% 66.40% 88.14% 78 59 75.64% 65.47% 85.81% 144 110 76.39% 69.11% 83.67% 2006 A Page 12 Effectiveness of Care Itasca Medical Care Cervical Cancer Screening Data Elements Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Measurement Year Data Collection Methodology Eligible Member Population Medicaid 2006 A 663 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors NR 58.37% NR NR Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) 387 NR NR NR 58.37% 54.54% 62.20% Page 13 Effectiveness of Care Itasca Medical Care Chlamydia Screening in Women Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Ages 16-20 Ages 21-25 Data Medicaid Total General Measure Ages 16-20 Ages 21-25 Data Total 2006 A NR NR NR NR NR NR NR NR NR NR NR 93 18 19.35% 10.79% 27.92% 104 13 12.50% 5.66% 19.34% 197 31 15.74% 10.40% 21.07% Page 14 Effectiveness of Care Itasca Medical Care Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2007 (Reporting Year 2006) Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage NR NR NR MSHO 2006 A 0 0 NA NA NA Page 15 Effectiveness of Care Itasca Medical Care Controlling High Blood Pressure Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements General Measure Data Ages 18-45 Ages 46-85 Total Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population NR Numerator Events by Admin Data on Eligible Population (before exclusions) NR Current Year's Admin Rate NR NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the OverSample List Denominator NR Numerator Events by Admin Data NR Numerator Events by Medical Record NR Reported Rate NR NR #VALUE! Lower 95% Confidence Interval NR NR #VALUE! Upper 95% Confidence Interval NR NR #VALUE! HEDIS 2007 (Reporting Year 2006) Page 16 Effectiveness of Care Itasca Medical Care Beta Blocker Treatment after Heart Attack Data Elements Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Medicare Advantage Measurement Year MSHO 2006 Data Collection Methodology A Eligible Member Population 7 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate NR NR NR NR NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data 5 Numerator Events by Medical Record Reported Rate NR NR NA Lower 95% Confidence Interval NR NR NA Upper 95% Confidence Interval NR NR NA HEDIS 2007 (Reporting Year 2006) Page 17 Effectiveness of Care Itasca Medical Care Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Medicare Advantage MSHO Reported Rate NR NR NR Lower 95% Confidence Interval NR NR NR Upper 95% Confidence Interval NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population HEDIS 2007 (Reporting Year 2006) Page 18 Effectiveness of Care Itasca Medical Care Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 19 Effectiveness of Care Itasca Medical Care Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 20 Effectiveness of Care Itasca Medical Care Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Level of <100 mg/dL 0 0 0.00% 0.00% 0 0 0.00% 0.00% 0 15 0 13 NA NA NA NA NA NA 2006 H 22 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 22 22 Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) 22 Page 21 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 22 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 23 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2006 H 45 2006 H 45 2006 H 45 2006 H 45 2006 H 45 2006 H 45 2006 H 45 2006 H 45 2006 H 45 9 20.00% 45 0 0.00% 45 0 0.00% 45 33 73.33% 45 9 20.00% 45 0 0.00% 45 29 64.44% 45 0 0.00% 45 0 0.00% 45 45 9 20.00% 45 0 0.00% 45 0 0.00% 45 33 73.33% 45 9 20.00% 45 0 0.00% 45 29 64.44% 45 0 0.00% 45 0 0.00% 45 9 26 77.78% 64.52% 91.04% 45 0 11 24.44% 10.78% 38.11% 45 0 25 55.56% 39.93% 71.19% 45 33 3 80.00% 67.20% 92.80% 45 9 23 71.11% 56.76% 85.47% 45 0 18 40.00% 24.58% 55.42% 45 29 8 82.22% 69.94% 94.50% 45 0 28 62.22% 46.95% 77.50% 45 0 12 26.67% 12.63% 40.70% Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 24 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2006 H 118 2006 H 118 2006 H 118 2006 H 118 2006 H 118 2006 H 118 2006 H 118 2006 H 118 2006 H 118 28 23.73% 118 0 0.00% 118 0 0.00% 118 78 66.10% 118 26 22.03% 118 0 0.00% 118 79 66.95% 118 0 0.00% 118 0 0.00% 118 118 28 23.73% 118 0 0.00% 118 0 0.00% 118 78 66.10% 118 26 22.03% 118 0 0.00% 118 79 66.95% 118 0 0.00% 118 0 0.00% 118 28 75 87.29% 80.85% 93.72% 118 0 26 22.03% 14.13% 29.94% 118 0 61 51.69% 42.25% 61.14% 118 78 9 73.73% 65.36% 82.09% 118 26 68 79.66% 71.97% 87.35% 118 0 51 43.22% 33.86% 52.58% 118 79 18 82.20% 74.88% 89.53% 118 0 75 63.56% 54.45% 72.67% 118 0 36 30.51% 21.78% 39.24% Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 25 Effectiveness of Care Itasca Medical Care Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 5-9 NR NR NR Ages 10-17 NR NR NR Ages 18-56 Total NR NR NR NR NR NR NR NR Page 26 Effectiveness of Care Itasca Medical Care Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 2 2 NA NA NA 4 3 NA NA NA 14 12 NA NA NA 20 17 NA NA NA 2006 A Page 27 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 28 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 29 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 0 NA NA NA 0 NA NA NA 0 NA NA NA 2006 A 0 Page 30 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 2 NA NA NA 8 NA NA NA 7 NA NA NA 2006 A 16 Page 31 Effectiveness of Care Itasca Medical Care Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2007 (Reporting Year 2006) General Measure Data Initiation Phase Medicaid Continuation and Maintenance Phase General Measure Data Initiation Phase Continuation and Maintenance Phase 13 0 7 NA NA NA 6 0 3 NA NA NA 2006 A NR NR NR NR NR NR Page 32 Effectiveness of Care Itasca Medical Care Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2007 (Reporting Year 2006) Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage NR NR NR MSHO 2006 A 0 0 NA NA NA Page 33 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 34 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Data Elements General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 35 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 124 45 30 24.19% 16.25% 32.13% 20 6 6 NA NA NA 127 51 31 24.41% 16.54% 32.27% 14 9 2 NA NA NA 285 111 69 24.21% 19.06% 29.36% 2006 A Page 36 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 79 7 19 24.05% 13.99% 34.11% 1 0 1 NA NA NA 72 7 14 19.44% 9.61% 29.28% 20 5 6 NA NA NA 172 19 40 23.26% 16.65% 29.86% 2006 A Page 37 Effectiveness of Care Itasca Medical Care Drugs to Be Avoided in the Elderly Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data 1 or More Prescriptions NR NR NR MSHO 2 or More Prescriptions NR NR NR General Measure Data 2006 A 392 1 or More Prescriptions 2 or More Prescriptions 101 25.77% 21.31% 30.22% 21 5.36% 3.00% 7.71% Page 38 Effectiveness of Care Itasca Medical Care Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 39 Effectiveness of Care Itasca Medical Care Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2006 A 0 0 NA NA NA 0 0 NA NA NA 0 0 NA NA NA 0 0 NA NA NA Page 40 Use of Services Itasca Medical Care Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 41 Use of Services Itasca Medical Care Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 1 0 2 5 7 9 41 1.54% 0.00% 5.30% 0.00% 0.00% 0.77% 3.08% 0.00% 8.04% 7.69% 0.44% 14.94% 10.77% 2.46% 19.07% 13.85% 4.68% 23.01% 63.08% 50.58% 75.58% 2006 A 65 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 42 Use of Services Itasca Medical Care Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Measurement Year Data Collection Methodology Eligible Member Population Medicaid 2006 A 357 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) 236 NR NR NR 66.11% 61.06% 71.16% Page 43 Use of Services Itasca Medical Care Adolescent Well-Care Visits Data Elements Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Measurement Year Data Collection Methodology Eligible Member Population Medicaid 2006 A 582 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS NR NR NR NR Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) 178 NR NR NR 30.58% 26.75% 34.41% Page 44 Use of Services Itasca Medical Care Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Member Months Total Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 65+ Age 0-4 5-19 0-9 10-19 Number of Procedures Procedures / 1,000 Member Months NR NR NR NR Member Months Male Female Female Male Procedure Dilation & Curettage Hysterectomy, Abdominal Age 15-44 45-64 15-44 45-64 65+ Hysterectomy, 15-44 Vaginal 45-64 65+ Cholecystectomy, 30-64 Open 15-44 45-64 65+ Cholecystectomy, 30-64 Closed 15-44 45-64 65+ 20-44 Back Surgery 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 45-64 CABG 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2007 (Reporting Year 2006) Number of Procedures Procedures / 1,000 Member Months Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 45 Use of Services Itasca Medical Care Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Age < 65 65-74 75-84 85+ Member Months Male Female Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2007 (Reporting Year 2006) Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Female Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 46 Use of Services Itasca Medical Care Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Age < 65 65-74 75-84 85+ Member Months Male Female 20 16 648 1139 349 1446 266 1643 Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2007 (Reporting Year 2006) Number of Procedures 1 0 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 3 2 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 1 1 0 0 0 0 Procedures / 1,000 Member Months 50.00 0.00 0.00 0.00 0.00 3.09 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 8.60 7.52 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 1.54 0.00 0.00 0.00 0.00 0.00 0.00 0.00 1.54 2.87 3.76 0.00 0.00 0.00 0.00 Female Number of Procedures 0 0 2 0 0 0 2 0 0 1 2 1 0 0 0 0 0 0 1 4 0 2 1 1 0 2 0 0 0 1 2 2 0 1 0 0 0 0 1 1 0 5 1 0 0 0 0 0 0 0 0 0 0 1 1 3 0 3 2 2 Procedures / 1,000 Member Months 0.00 0.00 1.38 0.00 0.00 0.00 1.38 0.00 0.00 0.88 1.38 0.61 0.00 0.00 0.00 0.00 0.00 0.00 0.69 2.43 0.00 1.76 0.69 0.61 0.00 1.76 0.00 0.00 0.00 0.88 1.38 1.22 0.00 0.88 0.00 0.00 0.00 0.00 0.69 0.61 0.00 4.39 0.69 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.88 0.69 1.83 0.00 2.63 1.38 1.22 Page 47 Use of Services asca Medical Care Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:15 PM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Use of Services asca Medical Care Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Use of Services asca Medical Care Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:15 PM Member Months 0 0 0 0 36 1787 1795 1909 0 5527 Discharges Discharges / 1,000 Member Months 0 0 0 0 1 64 103 76 0 244 NA NA NA NA 27.78 35.81 57.38 39.81 0 0 0 0 0 46 76 58 0 180 NA NA NA NA 0.00 25.74 42.34 30.38 44.15 32.57 0 0 0 0 1 18 27 18 0 64 NA NA NA NA 27.78 10.07 15.04 9.43 0 0 0 0 0 NA NA 0.00 HEDIS 2007 (Reporting Year 2006) 11.58 0.00 Days 0 0 0 0 23 283 560 295 0 1161 0 0 0 0 0 180 381 187 0 748 Days / 1,000 Member Months NA NA NA NA 638.89 158.37 311.98 154.53 210.06 NA NA NA NA 0.00 100.73 212.26 97.96 135.34 0 0 0 0 23 103 179 108 0 413 NA NA NA NA 638.89 57.64 99.72 56.57 0 0 0 0 0 NA NA 0.00 74.72 0.00 Average Length of Stay NA NA NA NA 23.00 4.42 5.44 3.88 NA 4.76 NA NA NA NA NA 3.91 5.01 3.22 NA 4.16 NA NA NA NA 23.00 5.72 6.63 6.00 NA 6.45 NA NA NA NA NA Page 50 Use of Services sca Medical Care Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 51 Use of Services sca Medical Care Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures NR NR NR NR NR NR NR NR Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays NR NR NR NR NR NR NR NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services sca Medical Care Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 36 1787 1795 1909 0 5527 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 0 0 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 0 0 27 1746 2056 1296 0 5125 HEDIS 2007 (Reporting Year 2006) Visits/ 1,000 Member Months NA NA NA NA 750.00 977.06 1145.40 678.89 927.27 Emergency Room Visits Visits 0 0 0 0 3 107 96 69 0 275 Visits/ 1,000 Member Months NA NA NA NA 83.33 59.88 53.48 36.14 49.76 Ambulatory Surgery/Procedures Procedures 0 0 0 0 4 60 59 24 0 147 Procedures/ 1,000 Member Months NA NA NA NA 111.11 33.58 32.87 12.57 26.60 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 0 1 2 0 3 Stays/ 1,000 Member Months NA NA NA NA 0.00 0.00 0.56 1.05 0.54 Page 53 Use of Services Itasca Medical Care Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2007 (Reporting Year 2006) NR NR Page 54 Use of Services Itasca Medical Care Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2007 (Reporting Year 2006) NR NR Page 55 Use of Services Itasca Medical Care Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Age Member Months <1 0 1-9 0 10-19 0 20-44 0 45-64 36 65-74 1787 75-84 1795 85+ 1909 Unknown 0 5527 Total Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 0 NA 0 NA NA 1-9 0 NA 0 NA NA 10-19 0 NA 0 NA NA 20-44 0 NA 0 NA NA 45-64 0 0.00 0 0.00 NA 65-74 24 13.43 398 222.72 16.58 75-84 53 29.53 1738 968.25 32.79 85+ 38 19.91 824 431.64 21.68 Unknown 0 115 20.81 0 2960 535.55 NA 25.74 Age Total HEDIS 2007 (Reporting Year 2006) Page 56 Use of Services Itasca Medical Care Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Member Months Age Male 0-12 13-17 18-64 65+ Unknown Total Female NR NR NR Discharges Age 0-12 Gender M F Total 13-17 M F Total 18-64 M F Total M F Total M F Total M F TOTAL 65+ Unknown Total Total HEDIS 2007 (Reporting Year 2006) NR NR NR NR NR Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days* Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 57 Use of Services Itasca Medical Care Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Member Months Age Male 0-12 13-17 18-64 65+ Unknown Total NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Gender M F Total 13-17 M F Total 18-64 65+ Unknown Total M F Total M F Total M F Total M F TOTAL HEDIS 2007 (Reporting Year 2006) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days* Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 58 Use of Services Itasca Medical Care Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Member Months Age Male Female Total 0-12 13-17 18-64 65+ Unknown Total 0 0 20 1263 0 1283 0 0 16 4228 0 4244 0 0 36 5491 0 5527 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay Age 0-12 Gender M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 13-17 M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 18-64 M F Total M F Total M F Total M F TOTAL 0 0 0 0.00 0.00 0.00 0 0 0 NA NA NA 11 12 23 8.71 2.84 4.19 252 228 480 22.91 19.00 20.87 0 0 0 NA NA NA 252 228 480 22.91 19.00 20.87 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 11 12 23 8.57 2.83 4.16 Page 59 Use of Services Itasca Medical Care Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female NR Member Months (Inpatient) Total Age 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Female Total Male Female Total Member Months (Ambulatory) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Mental Health Services 0-12 Male Member Months (Day/Night) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Inpatient Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Day/Night Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Ambulatory Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 60 Use of Services Itasca Medical Care Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female NR Member Months (Inpatient) Total Age Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Total NR Unknown M F Total M F Total NR NR NR NR Total HEDIS 2007 (Reporting Year 2006) Female Total Member Months (Day/Night) Male Female Total Member Months (Ambulatory) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Mental Health Services 0-12 Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Inpatient Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Day/Night Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Ambulatory Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 61 Use of Services Itasca Medical Care Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Age Total Male Female Total Male Female Total Male Female Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 20 1263 0 1283 16 4228 0 4244 36 5491 0 5527 20 1263 0 1283 16 4228 0 4244 36 5491 0 5527 20 1263 0 1283 16 4228 0 4244 36 5491 0 5527 20 1263 0 1283 16 4228 0 4244 36 5491 0 5527 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Ambulatory) Female Any Mental Health Services 0-12 Member Months (Day/Night) Male Inpatient Mental Health Services Day/Night Mental Health Services Number Percent Number Percent Number Percent Ambulatory Mental Health Services Percent Number 0 0 0 0 0 0 0 0 0 11 26 37 0 0 0 11 26 37 NA NA NA NA NA NA 0.00% 0.00% 0.00% 10.45% 7.38% 8.09% NA NA NA 10.29% 7.35% 8.03% 0 0 0 0 0 0 0 0 0 4 8 12 0 0 0 4 8 12 NA NA NA NA NA NA 0.00% 0.00% 0.00% 3.80% 2.27% 2.62% NA NA NA 3.74% 2.26% 2.61% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% 0 0 0 0 0 0 0 0 0 8 23 31 0 0 0 8 23 31 HEDIS 2007 (Reporting Year 2006) NA NA NA NA NA NA 0.00% 0.00% 0.00% 7.60% 6.53% 6.77% NA NA NA 7.48% 6.50% 6.73% Page 62 Use of Services Itasca Medical Care Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age Member Months (Ambulatory) Total Male Female Total Male Female Total Male Female Total 11274 3658 10747 3481 22021 7139 11274 3658 10747 3481 22021 7139 11274 3658 10747 3481 22021 7139 11274 3658 10747 3481 22021 7139 10754 388 0 26074 17525 884 0 32637 28279 1272 0 58711 10754 388 0 26074 17525 884 0 32637 28279 1272 0 58711 10754 388 0 26074 17525 884 0 32637 28279 1272 0 58711 10754 388 0 26074 17525 884 0 32637 28279 1272 0 58711 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Day/Night) Female Any Mental Health Services 0-12 Member Months (Inpatient) Male Inpatient Mental Health Services Number Percent Number Percent Day/Night Mental Health Services Percent Number 135 100 235 80 90 170 144 338 482 1 6 7 0 0 0 360 534 894 14.37% 11.17% 12.81% 26.24% 31.03% 28.58% 16.07% 23.14% 20.45% 3.09% 8.14% 6.60% NA NA NA 16.57% 19.63% 18.27% 1 0 1 3 1 4 9 13 22 1 2 3 0 0 0 14 16 30 0.11% 0.00% 0.05% 0.98% 0.34% 0.67% 1.00% 0.89% 0.93% 3.09% 2.71% 2.83% NA NA NA 0.64% 0.59% 0.61% 0 0 0 0 0 0 1 7 8 0 0 0 0 0 0 1 7 8 HEDIS 2007 (Reporting Year 2006) 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.11% 0.48% 0.34% 0.00% 0.00% 0.00% NA NA NA 0.05% 0.26% 0.16% Ambulatory Mental Health Services Percent Number 134 100 234 80 90 170 138 335 473 0 4 4 0 0 0 352 529 881 14.26% 11.17% 12.75% 26.24% 31.03% 28.58% 15.40% 22.94% 20.07% 0.00% 5.43% 3.77% NA NA NA 16.20% 19.45% 18.01% Page 63 Use of Services Itasca Medical Care Chemical Dependency Utilization Inpatient Discharges and Average Length of Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Member Months Age Male 0-12 13-17 18-64 65+ Unknown Total NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 M F Total 13-17 M F Total 18-64 M F Total M F Total M F Total M F TOTAL 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 64 Use of Services Itasca Medical Care Chemical Dependency Utilization Inpatient Discharges and Average Length of Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Member Months Age Male 0-12 13-17 18-64 65+ Unknown Total NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 13-17 18-64 65+ Unknown Total M F Total M F Total M F Total M F Total M F Total M F TOTAL HEDIS 2007 (Reporting Year 2006) Discharges / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 65 Use of Services Itasca Medical Care Chemical Dependency Utilization Inpatient Discharges and Average Length of Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Member Months Age Male Female Total 0-12 13-17 18-64 65+ Unknown Total 0 0 20 1263 0 1283 0 0 16 4228 0 4244 0 0 36 5491 0 5527 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 13-17 M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 18-64 M F Total M F Total M F Total M F TOTAL 0 0 0 0.00 0.00 0.00 0 0 0 NA NA NA 3 0 3 2.38 0.00 0.55 14 0 14 4.67 NA 4.67 0 0 0 NA NA NA 14 0 14 4.67 NA 4.67 Age 0-12 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 3 0 3 2.34 0.00 0.54 Page 66 Itasca Medical Care Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Day/Night) Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Ambulatory) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 67 Itasca Medical Care Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Chemical Dependency Services Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Day/Night) Male Female NR NR Total NR NR NR NR NR NR NR NR Day/Night Chemical Dependency Services Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Ambulatory) Male Female NR NR Total NR NR NR NR NR NR NR NR Ambulatory Chemical Dependency Services Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Itasca Medical Care Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 20 1263 0 1283 Female 0 0 0 0 16 4228 0 4244 Total 0 0 0 0 36 5491 0 5527 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6 1 7 0 0 0 6 1 7 HEDIS 2007 (Reporting Year 2006) Percent NA NA NA NA NA NA NR NR NA NA NA NA 0.00% 0.00% 0.00% 5.70% 0.28% 1.53% NA NA NA 5.61% 0.28% 1.52% Member Months (Inpatient) Male 0 0 0 0 20 1263 0 1283 Female 0 0 0 0 16 4228 0 4244 Total 0 0 0 0 36 5491 0 5527 Member Months (Day/Night) Male 0 0 0 0 20 1263 0 1283 Female 0 0 0 0 16 4228 0 4244 Total 0 0 0 0 36 5491 0 5527 Member Months (Ambulatory) Male 0 0 0 0 20 1263 0 1283 Female 0 0 0 0 16 4228 0 4244 Total 0 0 0 0 36 5491 0 5527 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 4 1 5 0 0 0 4 1 5 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 0 3 0 0 0 3 0 3 Percent NA NA NA NA NA NA NR NR NA NA NA NA 0.00% 0.00% 0.00% 3.80% 0.28% 1.09% NA NA NA 3.74% 0.28% 1.09% Percent NA NA NA NA NA NA NR NR NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NR NR NA NA NA NA 0.00% 0.00% 0.00% 2.85% 0.00% 0.66% NA NA NA 2.81% 0.00% 0.65% Page 69 Itasca Medical Care Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 11274 3658 2213 2826 5715 388 0 26074 Female 10747 3481 4475 5134 7916 884 0 32637 Total 22021 7139 6688 7960 13631 1272 0 58711 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 1 0 1 11 18 29 19 29 48 34 38 72 49 59 108 1 0 1 0 0 0 115 144 259 HEDIS 2007 (Reporting Year 2006) Percent 0.11% 0.00% 0.05% 3.61% 6.21% 4.87% NR NR NA 3.62% 4.24% 3.92% 10.29% 8.94% 9.51% 3.09% 0.00% 0.94% NA NA NA 5.29% 5.29% 5.29% Member Months (Inpatient) Male 11274 3658 2213 2826 5715 388 0 26074 Female 10747 3481 4475 5134 7916 884 0 32637 Total 22021 7139 6688 7960 13631 1272 0 58711 Member Months (Day/Night) Male 11274 3658 2213 2826 5715 388 0 26074 Female 10747 3481 4475 5134 7916 884 0 32637 Total 22021 7139 6688 7960 13631 1272 0 58711 Member Months (Ambulatory) Male 11274 3658 2213 2826 5715 388 0 26074 Female 10747 3481 4475 5134 7916 884 0 32637 Total 22021 7139 6688 7960 13631 1272 0 58711 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 5 6 11 4 10 14 4 9 13 13 15 28 0 0 0 0 0 0 26 40 66 Number 0 0 0 0 0 0 0 0 0 0 0 0 1 1 2 0 0 0 0 0 0 1 1 2 Number 1 0 1 9 17 26 17 24 41 33 34 67 45 52 97 1 0 1 0 0 0 106 127 233 Percent 0.00% 0.00% 0.00% 1.64% 2.07% 1.85% NR NR NA 0.43% 1.00% 0.71% 2.73% 2.27% 2.46% 0.00% 0.00% 0.00% NA NA NA 1.20% 1.47% 1.35% Percent 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NR NR NA 0.00% 0.00% 0.00% 0.21% 0.15% 0.18% 0.00% 0.00% 0.00% NA NA NA 0.05% 0.04% 0.04% Percent 0.11% 0.00% 0.05% 2.95% 5.86% 4.37% NR NR NA 3.51% 3.80% 3.65% 9.45% 7.88% 8.54% 3.09% 0.00% 0.94% NA NA NA 4.88% 4.67% 4.76% Page 70 Use of Services Itasca Medical Care Outpatient Drug Utilization Commercial Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Oct 7, 2009 1:15 PM Member Months NR Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 71 Use of Services Itasca Medical Care Outpatient Drug Utilization Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Age Member Months 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 72 Use of Services Itasca Medical Care Outpatient Drug Utilization MSHO Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Oct 7, 2009 1:15 PM Member Months 0 0 0 36 1787 1795 1909 0 5527 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total $0.00 $0.00 $0.00 $3,981.82 $631,041.80 $556,797.70 $453,436.10 $0.00 $1,645,257.42 HEDIS 2007 (Reporting Year 2006) Avg. Cost of Prescriptions / Per Member Per Month NA NA NA $110.61 $353.13 $310.19 $237.53 $297.68 Total Number of Prescriptions 0 0 0 112 12573 15442 16768 0 44895 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA 37.33 84.43 103.23 105.40 97.47 Page 73 Use of Services Itasca Medical Care Outpatient Drug Utilization Medicaid Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Oct 7, 2009 1:15 PM Member Months 18009 13227 19400 6803 417 472 383 0 58711 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total $268,661.00 $543,551.80 $1,599,653.00 $1,058,395.00 $19,865.47 $24,299.54 $20,720.18 $0.00 $3,535,145.99 HEDIS 2007 (Reporting Year 2006) Avg. Cost of Prescriptions / Per Member Per Month $14.92 $41.09 $82.46 $155.58 $47.64 $51.48 $54.10 $60.21 Total Number of Prescriptions 5860 7578 26477 17380 657 907 1155 0 60014 Avg. Num. Of Prescriptions / Per Member Per Year 3.90 6.88 16.38 30.66 18.91 23.06 36.19 12.27 Page 74 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Page 75 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Page 76 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Ages 20-44 Ages 45-64 Ages 65+ 0 1 392 2006 A 0 1 387 NA NA NA NA NA NA 98.72% 97.49% 99.96% Page 77 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Ages 20-44 Ages 45-64 Ages 65+ 806 372 70 2006 A 717 325 60 88.96% 86.73% 91.18% 87.37% 83.85% 90.88% 85.71% 76.80% 94.63% Page 78 Access/Availability of Care Itasca Medical Care Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Data Elements General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Page 79 Access/Availability of Care Itasca Medical Care Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 130 451 73 161 2006 A 128 412 68 152 98.46% 95.96% 100.00% 91.35% 88.65% 94.06% 93.15% 86.67% 99.63% 94.41% 90.55% 98.27% Page 80 Access/Availability of Care Itasca Medical Care Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial General Measure Data Timeliness of Prenatal Care Postpartum Care NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative or Hybrid) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical records data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Page 81 Access/Availability of Care Itasca Medical Care Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid General Measure Data Data collection methodology (Administrative or Hybrid) H Eligible member population (i.e. members who meet all denominator criteria) 167 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size 167 Oversampling rate Final sample size (FSS) 167 Number of numerator events by administrative data in FSS Administrative rate on FSS Timeliness of Prenatal Care Postpartum Care 0 0 0.00% 0.00% 0 0 0.00% 0.00% 0 135 0 97 80.84% 74.57% 87.11% 58.08% 50.30% 65.87% Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical records data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) 167 Page 82 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment 18-25 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR NR NR NR NR NR NR Lower 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR Upper 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Page 83 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment 18-25 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR NR NR Reported rate NR NR NR NR NR NR NR NR NR NR NR NR Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Numerator events by administrative data HEDIS 2007 (Reporting Year 2006) Page 84 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment 26-34 Year Olds 35-64 Year Olds 65+ Year Olds Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment 0 0 0 0 4 4 2006 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data 18-25 Year Olds 0 0 0 0 0 0 0 0 3 1 3 1 Reported rate NA NA NA NA NA NA NA NA NA NA NA NA Lower 95% confidence interval Upper 95% confidence interval NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA HEDIS 2007 (Reporting Year 2006) Page 85 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment 2006 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data 18-25 Year Olds 14 25 24 43 0 106 5 3 6 0 5 2 17 1 0 0 33 6 Reported rate NA NA NA NA NA NA 39.53% 2.33% NA NA 31.13% 5.66% Lower 95% confidence interval NA NA NA NA NA NA 23.76% 0.00% NA NA 21.85% 0.79% Upper 95% confidence interval NA NA NA NA NA NA 55.31% 7.99% NA NA 40.42% 10.53% HEDIS 2007 (Reporting Year 2006) Page 86 Health Plan Stability Itasca Medical Care Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 87 Health Plan Stability Itasca Medical Care Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 88 Health Plan Stability Itasca Medical Care Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 89 Health Plan Stability Itasca Medical Care Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid Product/Product Line Years in Business Members* NR NR NR NR NR NR NR HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 90 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:15 PM Commercial Male Member Months Female <1 1-4 5-9 10-14 15-17 18-19 Total NR NR NR NR NR NR 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 NR NR 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 NR NR 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 NR NR >=65 Subtotal >=65 Subtotal: % Age Unknown Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) NR NR NR NR NR NR NR Page 91 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:15 PM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2007 (Reporting Year 2006) Page 92 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:15 PM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 12 0 0.00% 0 0 0 12 0 0.00% 12 0.95% 312 336 216 132 108 144 12 0.28% 540 588 684 756 756 876 24 0.44% 1248 99.05% 0 4200 99.72% 0 5448 99.56% 1260 4212 HEDIS 2007 (Reporting Year 2006) 0 0 0 0 0 0 0 0 24 852 924 900 888 864 1020 0 5472 Page 93 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:15 PM Medicaid <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 1201 4216 4011 3205 2299 873 Member Months Female 1236 3498 3847 3436 2211 1203 Total 2437 7714 7858 6641 4510 2076 15805 60.62% 1340 1734 1092 1216 1432 15431 47.28% 3272 2869 2265 2116 2064 31236 53.20% 6814 26.13% 1320 766 684 297 12586 38.56% 1325 1133 767 511 19400 33.04% 3067 11.76% 90 35 126 70 22 45 3736 11.45% 195 97 96 180 174 142 6803 11.59% 388 1.49% 0 884 2.71% 0 1272 2.17% 26074 32637 HEDIS 2007 (Reporting Year 2006) 4612 4603 3357 3332 3496 2645 1899 1451 808 285 132 222 250 196 187 0 58711 Page 94
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