HealthPartners and Group Health Plan Name 2006 Reporting Year General Info Disclaimers Submission # Plan ID 1 37 Last Refreshed: 23 Use of Services Measures Well Child Visits in the First 15 Months of Life 24 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 43 44 Page 2 10/7/2009 1:14:37 PM Page 41 Page 25 Adolescent Well-Care Visits Childhood Immunization Status 3 26 Frequency of Selected Procedures 45 Adolescent Immunization Status 5 27 Inpatient Utilization - General Hospital/Acute Care 48 Appropriate Treatment for Children with Upper Respiratory Infection 7 28 Ambulatory Care 51 Colorectal Cancer Screening 8 29 Inpatient Utilization - Nonacute Care 54 Breast Cancer Screening 9 30 13 Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex 57 Cervical Cancer Screening Chlamydia Screening in Women 14 31 15 Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Services 60 Osteoporosis Management in Women Who had a Fracture Controlling High Blood Pressure 16 32 17 Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay 64 Beta Blocker Treatment after Heart Attack 33 Identification of Alcohol and Other Drug Services 67 34 Outpatient Drug Utilization 71 35 Adult's Access to Preventive/Ambulatory Health Services 75 36 Children's and Adolescents' Access to Primary Care Practitioners 79 37 Prenatal and Postpartum Care 81 38 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 83 Health Plan Stability Measures Years in Business / Total Membership Page 39 Health Plan Descriptive Information Measures Enrollment by Product Line (Age & Sex) Page 40 Effectiveness of Care Measures Persistence of Beta Blocker Treatment After Hearth Attack 18 Cholesterol Management for Patients with Cardiovascular Conditions 19 Comprehensive Diabetes Care 22 Use of Appropriate Medications for People with Asthma 26 Antidepressant Medication Management 28 Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 32 Glaucoma Screening in Older Adults 33 Annual Monitoring for Patients on Persistent Medications 34 Drugs to Be Avoided in the Elderly 38 Potentially Harmful Drug-Disease Interactions in the Elderly 39 HEDIS 2007 (Reporting Year 2006) Access / Availability of Care Measures Page 87 91 Page 1 DISCLAIMERS -1 0. Disclaimer Query located below 1. In October 2009, it was discoverd that the formulas in the Inpatient Utilization: General Hospital/Acute Care measure contained error. The formula was fixed and the data displayed now correctly reflects the rest of the data on the sheet. HEDIS 2007 (Reporting Year 2006) Page 2 Effectiveness of Care HealthPartners and Group Health Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 4152 79.06% 4433 84.41% 4875 92.82% 4407 83.91% 4349 82.81% 4678 89.07% 3995 76.07% 3698 70.41% 3435 65.40% 353 81.71% 371 85.88% 401 92.82% 365 84.49% 371 85.88% 384 88.89% 338 78.24% 317 73.38% 296 68.52% 334 39 90.75% 87.83% 93.68% 352 38 94.89% 92.64% 97.14% 380 12 95.38% 93.23% 97.53% 347 33 92.46% 89.78% 95.13% 353 43 96.35% 94.42% 98.28% 366 14 92.46% 89.78% 95.13% 320 31 85.40% 81.87% 88.94% 302 51 85.89% 82.40% 89.38% 282 48 80.29% 76.32% 84.26% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2007 (Reporting Year 2006) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2006 H 5252 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 411 Page 3 Effectiveness of Care HealthPartners and Group Health Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Pneumococcal Conjugate Combo 2 Combo 3 763 78.42% 855 87.87% 891 91.57% 801 82.32% 827 84.99% 850 87.36% 740 76.05% 702 72.15% 672 69.06% 334 77.31% 379 87.73% 387 89.58% 347 80.32% 360 83.33% 376 87.04% 323 74.77% 306 70.83% 292 67.59% 319 23 83.21% 79.48% 86.95% 362 28 94.89% 92.64% 97.14% 370 15 93.67% 91.20% 96.15% 332 41 90.75% 87.83% 93.68% 345 34 92.21% 89.50% 94.93% 359 12 90.27% 87.28% 93.25% 310 14 78.83% 74.76% 82.90% 291 36 79.56% 75.54% 83.58% 279 27 74.45% 70.11% 78.79% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 1 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 HEDIS 2007 (Reporting Year 2006) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2006 H 973 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 411 Page 4 Effectiveness of Care HealthPartners and Group Health Adolescent Immunization Status Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Combo 2 4228 65.39% 2695 41.68% 2695 41.68% 1842 28.49% 278 64.50% 180 41.76% 178 41.30% 118 27.38% 263 113 91.71% 88.92% 94.50% 174 165 82.68% 78.90% 86.47% 172 150 78.54% 74.44% 82.63% 115 166 68.54% 63.92% 73.15% 431 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2007 (Reporting Year 2006) VZV 410 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B 2006 H 6466 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 410 Page 5 Effectiveness of Care HealthPartners and Group Health Adolescent Immunization Status Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Combo 2 592 81.88% 452 62.52% 447 61.83% 341 47.16% 359 83.10% 265 61.34% 276 63.89% 207 47.92% 344 32 91.48% 88.66% 94.30% 258 85 83.45% 79.74% 87.17% 267 65 80.78% 76.85% 84.71% 203 90 71.29% 66.79% 75.79% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2007 (Reporting Year 2006) VZV 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B 2006 H 723 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 411 Page 6 Effectiveness of Care HealthPartners and Group Health Appropriate Treatment for Children with Upper Respiratory Infection Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data Collection Methodology General Measure Data 2006 A Eligible Member Population 8985 Numerator Events by Admin Data 1252 Reported Rate 86.07% Lower 95% Confidence Interval 85.34% Upper 95% Confidence Interval 86.79% HEDIS 2007 (Reporting Year 2006) Page 7 Effectiveness of Care HealthPartners and Group Health Colorectal Cancer Screening Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Medicare Advantage MSHO 2006 2006 2006 H H H Eligible population 93754 1447 1071 Number of numerator events by administrative data in eligible population (before exclusions) 53155 837 390 56.70% 57.84% 36.41% Minimum required sample size (MRSS) or other sample size 388 321 411 Oversampling rate 0.05 0.05 0.05 Final sample size (FSS) 408 338 432 Number of numerator events by administrative data in FSS 223 203 176 Data Elements Measurement Year Data collection methodology (administrative or hybrid) Current year's administrative rate (before exclusions) 54.66% 60.06% 40.74% Number of original sample records excluded because of valid data errors 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical record data records excluded 0 2 2 Number of employee/dependent medical records excluded 0 0 0 Records added from the oversample list 0 2 2 Denominator 388 321 411 Numerator events by administrative data 214 194 174 Numerator events by medical records 29 9 24 Reported rate 62.63% 63.24% 48.18% Lower 95% confidence interval 57.69% 57.81% 43.22% Upper 95% confidence interval 67.57% 68.67% 53.13% Administrative rate on FSS Data Elements with an Asterisk(*) are OPTIONAL and are not used in any calculation or total HEDIS 2007 (Reporting Year 2006) Page 8 Effectiveness of Care ners and Group Health Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 Ages 52-69 Total 39449 27392 69.44% 68.98% 69.89% 43183 33783 78.23% 77.84% 78.62% 82632 61175 74.03% 73.73% 74.33% 2006 A Page 9 Effectiveness of Care ners and Group Health Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 Ages 52-69 Total 11 10 NA NA NA 132 90 68.18% 59.86% 76.51% 143 100 69.93% 62.06% 77.80% 2006 A Page 10 Effectiveness of Care ners and Group Health Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 Ages 52-69 Total 0 0 NA NA NA 200 117 58.50% 51.42% 65.58% 200 117 58.50% 51.42% 65.58% 2006 A Page 11 Effectiveness of Care ners and Group Health Breast Cancer Screening Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 42-51 Ages 52-69 Total 876 472 53.88% 50.52% 57.24% 774 472 60.98% 57.48% 64.48% 1650 944 57.21% 54.79% 59.63% 2006 A Page 12 Effectiveness of Care HealthPartners and Group Health Cervical Cancer Screening Data Elements Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Medicaid Measurement Year Data Collection Methodology Eligible Member Population 2006 H 105401 2006 H 5664 Numerator Events by Admin Data on Eligible Population (before exclusions) 81896 4085 Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors 77.70% 411 10.00% 453 360 79.47% 0 72.12% 411 10.00% 453 337 74.39% 0 Number of administrative data records excluded 0 0 Number of medical record data records excluded 22 17 Number of employee/dependent medical records excluded 0 0 22 411 347 4 85.40% 81.87% 88.94% 17 411 319 16 81.51% 77.63% 85.38% Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 13 Effectiveness of Care rs and Group Health Chlamydia Screening in Women Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Ages 16-20 Ages 21-25 Data Medicaid Total 2006 A General Measure Ages 16-20 Ages 21-25 Data Total 2006 A 8135 3073 37.78% 36.72% 38.83% 7986 3641 45.59% 44.49% 46.69% 16121 6714 41.65% 40.88% 42.41% 930 554 59.57% 56.36% 62.78% 1165 744 63.86% 61.06% 66.66% 2095 1298 61.96% 59.85% 64.06% Page 14 Effectiveness of Care HealthPartners and Group Health Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2007 (Reporting Year 2006) Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage MSHO 2006 A 69 14 20.29% 10.08% 30.50% 2006 A 33 3 9.09% 0.00% 20.41% Page 15 Effectiveness of Care rtners and Group Health Controlling High Blood Pressure Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements General Measure Data Ages 18-45 Ages 46-85 Total Eligible Member Population 4289 23238 27527 Numerator Events by Admin Data on Eligible Population (before exclusions) 786 5165 5951 18.33% 22.23% 21.62% 18 81 99 3.97% 17.88% 21.85% Denominator 67 344 411 Numerator Events by Admin Data 15 74 89 Numerator Events by Medical Record 33 155 188 Reported Rate 71.64% 66.57% 67.40% Lower 95% Confidence Interval 60.10% 61.44% 62.74% Upper 95% Confidence Interval 83.18% 71.70% 72.05% Measurement Year Data Collection Methodology (Hybrid) 2006 H Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) 411 10.00% 453 Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 3 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the OverSample List 6 HEDIS 2007 (Reporting Year 2006) Page 16 Effectiveness of Care HealthPartners and Group Health Beta Blocker Treatment after Heart Attack Data Elements Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Medicare Advantage MSHO 2006 2006 2006 H H H Eligible Member Population 331 17 7 Numerator Events by Admin Data on Eligible Population 285 16 7 86.10% 94.12% 100.00% 100 17 7 5.00% 0.00% 0.00% Final Sample Size (FSS) 105 17 7 Numerator events by admin data in FSS 96 16 7 Measurement Year Data Collection Methodology Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Admin rate on FSS 91.43% 94.12% 100.00% Records Excluded because of Valid Data Errors 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical record data records excluded 4 1 0 Number of employee/dependent medical records excluded 0 0 0 Records Added from the Oversample List 4 0 0 Denominator 100 16 7 Numerator Events by Admin Data 96 16 7 Numerator Events by Medical Record 4 0 0 Reported Rate 100.00% NA NA Lower 95% Confidence Interval 99.50% NA NA Upper 95% Confidence Interval 100.00% NA NA HEDIS 2007 (Reporting Year 2006) Page 17 Effectiveness of Care HealthPartners and Group Health Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Medicare Advantage MSHO 2006 2006 2006 A A A Eligible Member Population 292 14 14 Numerator Events by Admin Data on Eligible Population 240 12 12 Reported Rate 82.19% NA NA Lower 95% Confidence Interval 77.63% NA NA Upper 95% Confidence Interval 86.75% NA NA Measurement Year Data Collection Methodology HEDIS 2007 (Reporting Year 2006) Page 18 Effectiveness of Care HealthPartners and Group Health Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of administrative data records excluded 0 Number of medical record data records excluded 1 Number of employee/dependent medical records excluded 0 HEDIS 2007 (Reporting Year 2006) 3087 1000 86.45% 28.00% 375 121 82.78% 26.71% 339 36 112 172 91.24% 88.39% 94.10% 69.10% 64.51% 73.69% 411 10.00% 453 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2006 H 3571 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 1 411 Page 19 Effectiveness of Care HealthPartners and Group Health Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of administrative data records excluded 0 Number of medical record data records excluded 2 Number of employee/dependent medical records excluded 0 HEDIS 2007 (Reporting Year 2006) 75 57 90.36% 68.67% 83 0.00% 83 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2006 H 83 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening 75 57 90.36% 68.67% 74 1 57 1 92.59% 86.27% 98.91% 71.60% 61.17% 82.04% 0 81 Page 20 Effectiveness of Care HealthPartners and Group Health Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 26 84.29% 37.14% 59 26 84.29% 37.14% 58 3 26 11 88.41% 80.13% 96.68% 53.62% 41.13% 66.11% 70 0.00% 70 0 Number of administrative data records excluded 0 Number of medical record data records excluded 1 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator 0 69 HEDIS 2007 (Reporting Year 2006) 59 70 Records Excluded because of Valid Data Errors Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C Level of <100 mg/dL 2006 H Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening Page 21 Effectiveness of Care HealthPartners and Group Health Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2006 H 15417 2006 H 15417 2006 H 15417 2006 H 15417 2006 H 15417 2006 H 15417 2006 H 15417 2006 H 15417 2006 H 15417 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 13559 87.95% 411 10% 453 399 88.08% 11293 73.25% 411 10% 453 333 73.51% 2450 15.89% 411 10% 453 72 15.89% 8352 54.17% 411 10% 453 235 51.88% 12513 81.16% 411 10% 453 372 82.12% 2815 18.26% 411 10% 453 76 16.78% 12452 80.77% 411 10% 453 370 81.68% 4360 28.28% 411 10% 453 122 26.93% 2825 18.32% 411 10% 453 74 16.34% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 4 4 4 4 4 4 4 4 4 0 0 0 0 0 0 0 0 0 4 411 365 11 91.48% 88.66% 94.30% 4 411 83 2 20.68% 16.64% 24.72% 4 411 68 129 47.93% 42.98% 52.88% 4 411 215 49 64.23% 59.48% 68.99% 4 411 337 13 85.16% 81.60% 88.72% 4 411 68 133 48.91% 43.95% 53.86% 4 411 339 18 86.86% 83.47% 90.25% 4 411 107 208 76.64% 72.43% 80.85% 4 411 66 124 46.23% 41.29% 51.17% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 22 Effectiveness of Care HealthPartners and Group Health Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2006 H 210 2006 H 210 2006 H 210 2006 H 210 2006 H 210 2006 H 210 2006 H 210 2006 H 210 2006 H 210 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 184 87.62% 210 0% 210 184 87.62% 56 26.67% 210 0% 210 56 26.67% 99 47.14% 210 0% 210 99 47.14% 134 63.81% 210 0% 210 134 63.81% 169 80.48% 210 0% 210 169 80.48% 103 49.05% 210 0% 210 103 49.05% 186 88.57% 210 0% 210 186 88.57% 136 64.76% 210 0% 210 136 64.76% 98 46.67% 210 0% 210 98 46.67% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 6 6 6 6 6 6 6 6 6 0 0 0 0 0 0 0 0 0 0 204 184 0 90.20% 85.87% 94.52% 0 204 42 0 20.59% 14.79% 26.38% 0 204 99 4 50.49% 43.38% 57.60% 0 204 131 12 70.10% 63.57% 76.63% 0 204 166 1 81.86% 76.33% 87.40% 0 204 102 2 50.98% 43.88% 58.09% 0 204 183 3 91.18% 87.04% 95.31% 0 204 132 7 68.14% 61.50% 74.78% 0 204 94 4 48.04% 40.94% 55.14% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 23 Effectiveness of Care HealthPartners and Group Health Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2006 H 329 2006 H 329 2006 H 329 2006 H 329 2006 H 329 2006 H 329 2006 H 329 2006 H 329 2006 H 329 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 298 90.58% 329 0% 329 298 90.58% 203 61.70% 329 0% 329 203 61.70% 74 22.49% 329 0% 329 74 22.49% 217 65.96% 329 0% 329 217 65.96% 254 77.20% 329 0% 329 254 77.20% 80 24.32% 329 0% 329 80 24.32% 300 91.19% 329 0% 329 300 91.19% 128 38.91% 329 0% 329 128 38.91% 88 26.75% 329 0% 329 88 26.75% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 4 4 4 4 4 4 4 4 4 0 0 0 0 0 0 0 0 0 0 325 297 9 94.15% 91.45% 96.86% 0 325 69 6 23.08% 18.34% 27.81% 0 325 74 75 45.85% 40.28% 51.42% 0 325 216 25 74.15% 69.24% 79.07% 0 325 252 16 82.46% 78.17% 86.75% 0 325 80 78 48.62% 43.03% 54.20% 0 325 297 12 95.08% 92.57% 97.58% 0 325 127 105 71.38% 66.32% 76.45% 0 325 87 69 48.00% 42.41% 53.59% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 24 Effectiveness of Care HealthPartners and Group Health Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population HbA1c Testing Poor HbA1c Good HbA1c Control Control Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 2006 H 774 2006 H 774 2006 H 774 2006 H 774 2006 H 774 2006 H 774 2006 H 774 2006 H 774 2006 H 774 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 659 85.14% 411 10% 453 386 85.21% 468 60.47% 411 10% 453 280 61.81% 184 23.77% 411 10% 453 101 22.30% 405 52.33% 411 10% 453 231 50.99% 568 73.39% 411 10% 453 334 73.73% 187 24.16% 411 10% 453 101 22.30% 614 79.33% 411 10% 453 361 79.69% 357 46.12% 411 10% 453 201 44.37% 244 31.52% 411 10% 453 139 30.68% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 5 5 5 5 5 5 5 5 5 0 0 0 0 0 0 0 0 0 5 411 354 10 88.56% 85.37% 91.76% 5 411 118 5 29.93% 25.38% 34.48% 5 411 92 75 40.63% 35.76% 45.50% 5 411 207 57 64.23% 59.48% 68.99% 5 411 307 10 77.13% 72.95% 81.31% 5 411 92 69 39.17% 34.33% 44.01% 5 411 329 13 83.21% 79.48% 86.95% 5 411 181 132 76.16% 71.91% 80.40% 5 411 125 80 49.88% 44.92% 54.83% Numerator events by admin data in eligible population Number of medical record data records excluded Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 25 Effectiveness of Care HealthPartners and Group Health Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 501 488 97.41% 95.91% 98.90% 835 795 95.21% 93.70% 96.72% 3569 3241 90.81% 89.85% 91.77% 4905 4524 92.23% 91.47% 92.99% 2006 A Page 26 Effectiveness of Care HealthPartners and Group Health Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 87 81 93.10% 87.20% 99.00% 121 107 88.43% 82.32% 94.54% 207 177 85.51% 80.47% 90.54% 415 365 87.95% 84.70% 91.20% 2006 A Page 27 Effectiveness of Care HealthPartners and Group Health Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 599 16.20% 15.00% 17.40% 2633 71.20% 69.73% 72.67% 2061 55.73% 54.12% 57.35% 2006 A 3698 Page 28 Effectiveness of Care HealthPartners and Group Health Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 4 7.55% 0.00% 15.60% 36 67.92% 54.41% 81.43% 28 52.83% 38.45% 67.21% 2006 A 53 Page 29 Effectiveness of Care HealthPartners and Group Health Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 2 NA NA NA 10 NA NA NA 8 NA NA NA 2006 A 24 Page 30 Effectiveness of Care HealthPartners and Group Health Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 83 20.49% 16.44% 24.55% 207 51.11% 46.12% 56.10% 131 32.35% 27.67% 37.03% 2006 A 405 Page 31 Effectiveness of Care HealthPartners and Group Health Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2007 (Reporting Year 2006) General Measure Data Initiation Phase Medicaid Continuation and Maintenance Phase 2006 A General Measure Data Initiation Phase Continuation and Maintenance Phase 167 0 77 46.11% 38.25% 53.97% 40 0 18 45.00% 28.33% 61.67% 2006 A 786 0 292 37.15% 33.71% 40.59% 242 0 95 39.26% 32.90% 45.62% Page 32 Effectiveness of Care HealthPartners and Group Health Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2007 (Reporting Year 2006) Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage MSHO 2006 A 2619 2032 77.59% 75.97% 79.20% 2006 A 1559 1123 72.03% 69.77% 74.29% Page 33 Effectiveness of Care HealthPartners and Group Health Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 22981 412 17490 76.11% 75.55% 76.66% 494 32 389 78.74% 75.04% 82.45% 20188 301 15504 76.80% 76.21% 77.38% 1587 55 1096 69.06% 66.76% 71.37% 45250 800 34479 76.20% 75.80% 76.59% 2006 A Page 34 Effectiveness of Care HealthPartners and Group Health Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 900 10 817 90.78% 88.83% 92.72% 113 3 106 93.81% 88.92% 98.69% 1080 13 970 89.81% 87.96% 91.66% 81 8 70 86.42% 78.34% 94.50% 2174 34 1963 90.29% 89.03% 91.56% 2006 A Page 35 Effectiveness of Care HealthPartners and Group Health Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 668 11 609 91.17% 88.94% 93.39% 75 2 71 94.67% 88.91% 100.00% 674 17 617 91.54% 89.37% 93.72% 116 12 106 91.38% 85.84% 96.92% 1533 42 1403 91.52% 90.09% 92.95% 2006 A Page 36 Effectiveness of Care HealthPartners and Group Health Annual Monitoring for Patients on Persisten Medications Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 637 13 539 84.62% 81.73% 87.50% 18 0 15 NA NA NA 583 15 482 82.68% 79.52% 85.83% 106 8 84 79.25% 71.05% 87.44% 1344 36 1120 83.33% 81.30% 85.36% 2006 A Page 37 Effectiveness of Care HealthPartners and Group Health Drugs to Be Avoided in the Elderly Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data 2006 A 2791 MSHO 1 or More Prescriptions 2 or More Prescriptions 396 14.19% 12.88% 15.50% 46 1.65% 1.16% 2.14% General Measure Data 2006 A 2016 1 or More Prescriptions 2 or More Prescriptions 406 20.14% 18.36% 21.91% 68 3.37% 2.56% 4.19% Page 38 Effectiveness of Care HealthPartners and Group Health Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2006 A 4 0 NA NA NA 7 1 NA NA NA 9 0 NA NA NA 20 1 NA NA NA Page 39 Effectiveness of Care HealthPartners and Group Health Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2006 A 55 6 10.91% 1.76% 20.06% 269 67 24.91% 19.55% 30.26% 21 2 NA NA NA 345 75 21.74% 17.24% 26.24% Page 40 Use of Services HealthPartners and Group Health Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of records excluded because of contraindications identified through administrative data 0 Number of records excluded because of contraindications identified through medical record review 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Oversample List 0 HEDIS 2007 (Reporting Year 2006) 2 visits 3 visits 4 visits 5 visits 6 or more visits 24 0.50% 27 0.56% 33 0.68% 77 1.60% 216 4.47% 668 13.84% 3782 78.35% 4 1.47% 2 0.73% 0 0.00% 3 1.10% 14 5.13% 46 16.85% 204 74.73% 0 2 0.77% 0.00% 2.02% 0 1 0.38% 0.00% 1.33% 0 0 0.00% 0.00% 0.19% 0 1 0.38% 0.00% 1.33% 0 9 3.46% 1.05% 5.88% 0 35 13.46% 9.12% 17.80% 193 19 81.54% 76.63% 86.45% 260 5.00% 273 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit 2006 H 4827 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 260 Page 41 Use of Services HealthPartners and Group Health Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of records excluded because of contraindications identified through administrative data 0 Number of records excluded because of contraindications identified through medical record review 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Oversample List 0 HEDIS 2007 (Reporting Year 2006) 2 visits 3 visits 4 visits 5 visits 6 or more visits 13 1.05% 12 0.97% 33 2.66% 61 4.92% 120 9.69% 248 20.02% 752 60.69% 4 1.03% 2 0.51% 12 3.08% 25 6.41% 44 11.28% 62 15.90% 241 61.79% 0 0 0.00% 0.00% 0.13% 0 0 0.00% 0.00% 0.13% 0 8 2.16% 0.54% 3.77% 0 18 4.85% 2.53% 7.17% 0 30 8.09% 5.18% 11.00% 0 54 14.56% 10.83% 18.28% 227 34 70.35% 65.57% 75.13% 371 5.00% 390 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit 2006 H 1239 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 371 Page 42 Use of Services HealthPartners and Group Health Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Medicaid Measurement Year Data Collection Methodology Eligible Member Population 2005 H 24281 2006 H 3103 Numerator events by admin data in eligible population 14788 1983 60.90% 395 5.00% 415 256 8.17% 360 5.00% 378 241 61.69% 0 63.76% 0 Records Excluded - Contraindications/Admin Data 0 0 Records Excluded - Contraindications/Medical Record Review 0 0 Number of employee/dependent medical records excluded 0 0 0 395 241 6 62.53% 57.63% 67.43% 0 360 230 26 71.11% 66.29% 75.93% Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 43 Use of Services HealthPartners and Group Health Adolescent Well-Care Visits Data Elements Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Medicaid Measurement Year Data Collection Methodology Eligible Member Population 2005 H 68322 2006 H 5773 Numerator events by admin data in eligible population 22116 2214 32.37% 411 5.00% 432 135 3.24% 411 5.00% 432 171 31.25% 0 39.58% 0 Records Excluded - Contraindications/Admin Data 0 0 Records Excluded - Contraindications/Medical Record Review 0 0 Number of employee/dependent medical records excluded 0 0 0 411 123 17 34.06% 29.36% 38.77% 0 411 164 40 49.64% 44.68% 54.59% Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2007 (Reporting Year 2006) Page 44 Use of Services HealthPartners and Group Health Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Member Months Total 401116 808609 1319097 911604 Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 65+ Age 0-4 5-19 0-9 10-19 Number of Procedures 2137 591 791 327 Procedures / 1,000 Member Months 5.33 0.45 0.98 0.36 Member Months Male Female 1365735 1004475 1137478 1598006 919757 1020021 58087 51247 Female Male Procedure Dilation & Curettage Hysterectomy, Abdominal Age 15-44 45-64 15-44 45-64 65+ Hysterectomy, 15-44 Vaginal 45-64 65+ Cholecystectomy, 30-64 Open 15-44 45-64 65+ Cholecystectomy, 30-64 Closed 15-44 45-64 65+ Back Surgery 20-44 45-64 65+ Angioplasty (PTCA) 45-64 65+ 45-64 Cardiac Catheterization 65+ 45-64 CABG 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2007 (Reporting Year 2006) Number of Procedures Procedures / 1,000 Member Months 40 0.03 6 264 25 406 780 75 201 23 578 99 122 34 246 55 0.10 0.17 0.43 0.40 0.85 1.29 0.22 0.40 0.63 1.70 0.13 0.59 0.27 0.95 Number of Procedures 149 296 254 357 3 222 243 11 Procedures / 1,000 Member Months 0.11 0.29 0.19 0.35 0.06 0.16 0.24 0.21 25 49 0 0.02 0.05 0.00 521 493 18 504 898 87 51 11 398 43 27 9 0.38 0.48 0.35 0.44 0.88 1.70 0.05 0.21 0.39 0.84 0.03 0.18 35 129 13 219 417 27 0.03 0.13 0.25 0.16 0.41 0.53 Page 45 Use of Services HealthPartners and Group Health Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Age < 65 65-74 75-84 85+ Member Months Male Female 705 756 3469 6487 6141 13446 3077 7501 Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2007 (Reporting Year 2006) Number of Procedures 1 3 4 1 0 1 3 0 1 7 6 4 0 3 2 1 0 1 3 5 0 2 2 1 1 4 7 0 0 2 0 3 2 0 2 0 0 1 4 1 1 2 7 1 Procedures / 1,000 Member Months 1.42 0.86 0.65 0.32 0.00 0.29 0.49 0.00 1.42 2.02 0.98 1.30 0.00 0.86 0.33 0.32 0.00 0.29 0.49 1.62 0.00 0.58 0.33 0.32 1.42 1.15 1.14 0.00 0.00 0.58 0.00 0.97 2.84 0.00 0.33 0.00 0.00 0.29 0.65 0.32 1.42 0.58 1.14 0.32 Female Number of Procedures 0 1 1 0 0 1 8 2 0 9 6 3 0 1 1 0 0 1 7 10 0 4 6 4 0 7 8 1 1 2 5 1 1 1 0 1 1 4 3 1 1 6 18 3 0 0 0 1 0 1 0 0 0 4 2 2 0 2 8 2 Procedures / 1,000 Member Months 0.00 0.15 0.07 0.00 0.00 0.15 0.59 0.27 0.00 1.39 0.45 0.40 0.00 0.15 0.07 0.00 0.00 0.15 0.52 1.33 0.00 0.62 0.45 0.53 0.00 1.08 0.59 0.13 1.32 0.31 0.37 0.13 1.32 0.15 0.00 0.13 1.32 0.62 0.22 0.13 1.32 0.92 1.34 0.40 0.00 0.00 0.00 0.13 0.00 0.15 0.00 0.00 0.00 0.62 0.15 0.27 0.00 0.31 0.59 0.27 Page 46 Use of Services HealthPartners and Group Health Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Age < 65 65-74 75-84 85+ Member Months Male Female 0 0 3659 6992 2390 6624 1024 5360 Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Back Surgery Hysterectomy Abdominal Hysterectomy, Vaginal Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2007 (Reporting Year 2006) Number of Procedures 0 0 1 0 0 0 0 0 0 7 1 1 0 0 0 0 0 1 1 0 0 0 0 0 0 1 0 0 0 0 1 0 0 1 1 0 0 3 1 0 0 4 2 1 Procedures / 1,000 Member Months NA 0.00 0.42 0.00 NA 0.00 0.00 0.00 NA 1.91 0.42 0.98 NA 0.00 0.00 0.00 NA 0.27 0.42 0.00 NA 0.00 0.00 0.00 NA 0.27 0.00 0.00 NA 0.00 0.42 0.00 NA 0.27 0.42 0.00 NA 0.82 0.42 0.00 NA 1.09 0.84 0.98 Female Number of Procedures 0 2 2 1 0 1 1 0 0 6 8 0 0 1 0 0 0 1 3 5 0 1 1 0 0 9 2 0 0 2 1 0 0 0 2 1 0 4 0 2 0 9 6 3 0 0 1 0 0 0 0 0 0 2 0 1 0 1 0 0 Procedures / 1,000 Member Months NA 0.29 0.30 0.19 NA 0.14 0.15 0.00 NA 0.86 1.21 0.00 NA 0.14 0.00 0.00 NA 0.14 0.45 0.93 NA 0.14 0.15 0.00 NA 1.29 0.30 0.00 NA 0.29 0.15 0.00 NA 0.00 0.30 0.19 NA 0.57 0.00 0.37 NA 1.29 0.91 0.56 NA 0.00 0.15 0.00 NA 0.00 0.00 0.00 NA 0.29 0.00 0.19 NA 0.14 0.00 0.00 Page 47 Use of Services and Group Health Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:14 PM Member Months 79095 729514 911604 2141953 1939778 83750 21536 4048 0 5911278 Discharges Discharges / 1,000 Member Months 487 1159 1505 12749 13218 1185 496 140 0 30939 6.16 1.59 1.65 5.95 6.81 14.15 23.03 34.58 386 857 774 2551 6110 589 328 110 0 11705 4.88 1.17 0.85 1.19 3.15 7.03 15.23 27.17 101 301 553 2940 7072 595 168 30 0 11760 1.28 0.41 0.61 1.37 3.65 7.10 7.80 7.41 176 7246 23 0 7445 HEDIS 2007 (Reporting Year 2006) 5.23 1.98 1.99 0.19 3.38 0.01 1.49 Days Days / 1,000 Member Months 2121 3074 4717 36304 46325 5000 2004 538 0 100083 26.82 4.21 5.17 16.95 23.88 59.70 93.05 132.91 1184 2031 2163 7802 20456 2413 1234 389 0 37672 14.97 2.78 2.37 3.64 10.55 28.81 57.30 96.10 937 1039 2089 8944 25747 2584 770 149 0 42259 11.85 1.42 2.29 4.18 13.27 30.85 35.75 36.81 460 19532 83 0 20075 0.50 9.12 0.04 16.93 6.37 7.15 4.02 Average Length of Stay 4.36 2.65 3.13 2.85 3.50 4.22 4.04 3.84 NA 3.23 3.07 2.37 2.79 3.06 3.35 4.10 3.76 3.54 NA 3.22 9.28 3.45 3.78 3.04 3.64 4.34 4.58 4.97 NA 3.59 2.61 2.70 3.61 NA 2.70 Page 48 Use of Services and Group Health Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Age Member Months <1 0 1-9 0 10-19 0 20-44 220 45-64 1241 65-74 9956 75-84 19587 85+ 10578 Unknown 0 41582 Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges 0 0 0 13 29 243 693 461 0 1439 0 0 0 8 19 150 490 368 0 1035 Discharges / 1,000 Member Months NA NA NA 59.09 23.37 24.41 35.38 43.58 34.61 NA NA NA 36.36 15.31 15.07 25.02 34.79 24.89 0 0 0 5 10 93 203 93 0 404 NA NA NA 22.73 8.06 9.34 10.36 8.79 0 0 0 0 0 NA 0.00 0.00 HEDIS 2007 (Reporting Year 2006) 9.72 0.00 Days 0 0 0 80 135 1135 2979 1814 0 6143 Days / 1,000 Member Months NA NA NA 363.64 108.78 114.00 152.09 171.49 147.73 0 0 0 37 72 570 2014 1329 0 4022 NA NA NA 168.18 58.02 57.25 102.82 125.64 0 0 0 43 63 565 965 485 0 2121 NA NA NA 195.45 50.77 56.75 49.27 45.85 0 0 0 0 0 NA 0.00 0.00 96.72 51.01 0.00 Average Length of Stay NA NA NA 6.15 4.66 4.67 4.30 3.93 NA 4.27 NA NA NA 4.63 3.79 3.80 4.11 3.61 NA 3.89 NA NA NA 8.60 6.30 6.08 4.75 5.22 NA 5.25 NA NA NA NA NA Page 49 Use of Services and Group Health Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 7, 2009 1:14 PM Member Months 0 0 0 0 0 10651 9014 6384 0 26049 Discharges Discharges / 1,000 Member Months 0 0 0 0 0 286 367 221 0 874 NA NA NA NA NA 26.85 40.71 34.62 0 0 0 0 0 200 306 185 0 691 NA NA NA NA NA 18.78 33.95 28.98 0 0 0 0 0 86 61 36 0 183 NA NA NA NA NA 8.07 6.77 5.64 0 0 0 0 0 HEDIS 2007 (Reporting Year 2006) 33.55 26.53 7.03 NA NA NA NA Days Days / 1,000 Member Months 0 0 0 0 0 1458 1757 889 0 4104 NA NA NA NA NA 136.89 194.92 139.25 0 0 0 0 0 855 1375 684 0 2914 NA NA NA NA NA 80.27 152.54 107.14 0 0 0 0 0 603 382 205 0 1190 NA NA NA NA NA 56.61 42.38 32.11 0 0 0 0 0 157.55 111.87 45.68 NA NA NA NA Average Length of Stay NA NA NA NA NA 5.10 4.79 4.02 NA 4.70 NA NA NA NA NA 4.28 4.49 3.70 NA 4.22 NA NA NA NA NA 7.01 6.26 5.69 NA 6.50 NA NA NA NA NA Page 50 Use of Services and Group Health Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 79095 729514 911604 2141953 1939778 83750 21536 4048 0 5911278 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 71001 225190 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 204284 558448 686831 42153 13257 2243 0 1803407 HEDIS 2007 (Reporting Year 2006) Visits/ 1,000 Member Months 897.67 308.68 224.09 260.72 354.08 503.32 615.57 554.10 305.08 Emergency Room Visits Visits 2239 10819 9932 24608 17932 1026 438 132 0 67126 Visits/ 1,000 Member Months 28.31 14.83 10.90 11.49 9.24 12.25 20.34 32.61 11.36 Ambulatory Surgery/Procedures Procedures 502 3236 2506 13303 34936 2258 669 97 0 57507 Procedures/ 1,000 Member Months 6.35 4.44 2.75 6.21 18.01 26.96 31.06 23.96 9.73 Observation Room Stays Resulting in Discharge Stays 26 43 93 1298 66 7 2 0 0 1535 Stays/ 1,000 Member Months 0.33 0.06 0.10 0.61 0.03 0.08 0.09 0.00 0.26 Page 51 Use of Services and Group Health Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 220 1241 9956 19587 10578 0 41582 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 0 0 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 0 159 801 5339 11660 5455 0 23414 HEDIS 2007 (Reporting Year 2006) Visits/ 1,000 Member Months NA NA NA 722.73 645.45 536.26 595.29 515.69 563.08 Emergency Room Visits Visits 0 0 0 50 26 97 321 239 0 733 Visits/ 1,000 Member Months NA NA NA 227.27 20.95 9.74 16.39 22.59 17.63 Ambulatory Surgery/Procedures Procedures 0 0 0 11 23 168 397 178 0 777 Procedures/ 1,000 Member Months NA NA NA 50.00 18.53 16.87 20.27 16.83 18.69 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 0 1 0 0 1 Stays/ 1,000 Member Months NA NA NA 0.00 0.00 0.00 0.05 0.00 0.02 Page 52 Use of Services and Group Health Ambulatory Care Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 10651 9014 6384 0 26049 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 0 0 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 0 0 0 5950 4544 1668 0 12162 HEDIS 2007 (Reporting Year 2006) Visits/ 1,000 Member Months NA NA NA NA NA 558.63 504.10 261.28 466.89 Emergency Room Visits Visits 0 0 0 0 0 293 292 147 0 732 Visits/ 1,000 Member Months NA NA NA NA NA 27.51 32.39 23.03 28.10 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 274 193 71 0 538 Procedures/ 1,000 Member Months NA NA NA NA NA 25.73 21.41 11.12 20.65 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 1 0 2 0 3 Stays/ 1,000 Member Months NA NA NA NA NA 0.09 0.00 0.31 0.12 Page 53 Use of Services HealthPartners and Group Health Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Age Member Months <1 79095 1-9 729514 10-19 911604 20-44 2141953 45-64 1939778 65-74 83750 75-84 21536 85+ 4048 Unknown Total 0 5911278 Discharges Discharges / 1,000 Member Months <1 0 1-9 Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 4 0.01 51 0.07 12.75 10-19 9 0.01 295 0.32 32.78 20-44 71 0.03 1232 0.58 17.35 45-64 639 0.33 8802 4.54 13.77 65-74 123 1.47 2105 25.13 17.11 75-84 81 3.76 1937 89.94 23.91 85+ 36 8.89 816 201.58 22.67 Unknown 0 963 0.16 0 15238 2.58 NA 15.82 Age Total HEDIS 2007 (Reporting Year 2006) Page 54 Use of Services HealthPartners and Group Health Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Age Member Months <1 0 1-9 0 10-19 0 20-44 220 45-64 1241 65-74 9956 75-84 19587 85+ 10578 Unknown 0 41582 Total Discharges Discharges / 1,000 Member Months <1 0 1-9 Days Days / 1,000 Member Months Average Length of Stay NA 0 NA NA 0 NA 0 NA NA 10-19 0 NA 0 NA NA 20-44 0 0.00 0 0.00 NA 45-64 6 4.83 116 93.47 19.33 65-74 52 5.22 640 64.28 12.31 75-84 257 13.12 4784 244.24 18.61 85+ 236 22.31 4418 417.66 18.72 Unknown 0 551 13.25 0 9958 239.48 NA 18.07 Age Total HEDIS 2007 (Reporting Year 2006) Page 55 Use of Services HealthPartners and Group Health Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Age Member Months <1 0 1-9 0 10-19 0 20-44 0 45-64 0 65-74 10651 75-84 9014 85+ 6384 Unknown 0 26049 Total Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 0 NA 0 NA NA 1-9 0 NA 0 NA NA 10-19 0 NA 0 NA NA 20-44 0 NA 0 NA NA 45-64 0 NA 0 NA NA 65-74 85 7.98 2491 233.87 29.31 75-84 180 19.97 4563 506.21 25.35 85+ 131 20.52 4613 722.59 35.21 Unknown 0 396 15.20 0 11667 447.89 NA 29.46 Age Total HEDIS 2007 (Reporting Year 2006) Page 56 Use of Services HealthPartners and Group Health Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Member Months Male Female Total 548976 519354 1068330 245214 2012813 58087 0 2865090 232097 2243490 51247 0 3046188 477311 4256303 109334 0 5911278 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Gender M F Total 78 31 109 0.14 0.06 0.10 2165 642 2807 27.76 20.71 25.75 13-17 M F Total 219 268 487 0.89 1.15 1.02 5986 5516 11502 27.33 20.58 23.62 18-64 M F Total M F Total M F Total M F TOTAL 491 851 1342 0.24 0.38 0.32 3721 7593 11314 7.58 8.92 8.43 13 14 27 0.22 0.27 0.25 297 163 460 22.85 11.64 17.04 0 0 0 NA NA NA 12169 13914 26083 15.19 11.95 13.27 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 801 1164 1965 0.28 0.38 0.33 Page 57 Use of Services HealthPartners and Group Health Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Member Months Age Male Female Total 0-12 13-17 18-64 65+ Unknown Total 0 0 705 12687 0 13392 0 0 756 27434 0 28190 0 0 1461 40121 0 41582 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay Age 0-12 Gender M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 13-17 M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 18-64 M F Total M F Total M F Total M F TOTAL 3 2 5 4.26 2.65 3.42 6 13 19 2.00 6.50 3.80 13 43 56 1.02 1.57 1.40 179 790 969 13.77 18.37 17.30 0 0 0 NA NA NA 185 803 988 11.56 17.84 16.20 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 16 45 61 1.19 1.60 1.47 Page 58 Use of Services HealthPartners and Group Health Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Member Months Age Male Female Total 0-12 13-17 18-64 65+ Unknown Total 0 0 0 7073 0 7073 0 0 0 18976 0 18976 0 0 0 26049 0 26049 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay Age 0-12 Gender M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 13-17 M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 18-64 M F Total M F Total M F Total M F TOTAL 0 0 0 NA NA NA 0 0 0 NA NA NA 13 50 63 1.84 2.63 2.42 324 969 1293 24.92 19.38 20.52 0 0 0 NA NA NA 324 969 1293 24.92 19.38 20.52 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 13 50 63 1.84 2.63 2.42 Page 59 Use of Services ers and Group Health Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 13-17 18-64 65+ Unknown Total Member Months (Day/Night) Member Months (Ambulatory) Male Female Total Male Female Total Male Female Total Male Female Total 548976 245214 519354 232097 1068330 477311 548976 245214 519354 232097 1068330 477311 548976 245214 519354 232097 1068330 477311 548976 245214 519354 232097 1068330 477311 2012813 58087 0 2865090 2243490 51247 0 3046188 4256303 109334 0 5911278 2012813 58087 0 2865090 2243490 51247 0 3046188 4256303 109334 0 5911278 2012813 58087 0 2865090 2243490 51247 0 3046188 4256303 109334 0 5911278 2012813 58087 0 2865090 2243490 51247 0 3046188 4256303 109334 0 5911278 Any Mental Health Services 0-12 Member Months (Inpatient) Sex M F Total M F Total M F Total M F Total M F Total M F Total Inpatient Mental Health Services Number Percent Number Percent Day/Night Mental Health Services Percent Number 2717 1542 4259 2462 2582 5044 10941 21239 32180 178 229 407 0 0 0 16298 25592 41890 5.94% 3.56% 4.78% 12.05% 13.35% 12.68% 6.52% 11.36% 9.07% 3.68% 5.36% 4.47% NA NA NA 6.83% 10.08% 8.50% 42 21 63 139 173 312 381 632 1013 10 13 23 0 0 0 572 839 1411 0.09% 0.05% 0.07% 0.68% 0.89% 0.78% 0.23% 0.34% 0.29% 0.21% 0.30% 0.25% NA NA NA 0.24% 0.33% 0.29% 20 5 25 34 71 105 71 181 252 0 0 0 0 0 0 125 257 382 HEDIS 2007 (Reporting Year 2006) 0.04% 0.01% 0.03% 0.17% 0.37% 0.26% 0.04% 0.10% 0.07% 0.00% 0.00% 0.00% NA NA NA 0.05% 0.10% 0.08% Ambulatory Mental Health Services Percent Number 2706 1540 4246 2439 2554 4993 10858 21143 32001 173 220 393 0 0 0 16176 25457 41633 5.92% 3.56% 4.77% 11.94% 13.20% 12.55% 6.47% 11.31% 9.02% 3.57% 5.15% 4.31% NA NA NA 6.78% 10.03% 8.45% Page 60 Use of Services ers and Group Health Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Age Total Male Female Total Male Female Total Male Female Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 705 12687 0 13392 756 27434 0 28190 1461 40121 0 41582 705 12687 0 13392 756 27434 0 28190 1461 40121 0 41582 705 12687 0 13392 756 27434 0 28190 1461 40121 0 41582 705 12687 0 13392 756 27434 0 28190 1461 40121 0 41582 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Ambulatory) Female Any Mental Health Services 0-12 Member Months (Day/Night) Male Inpatient Mental Health Services Day/Night Mental Health Services Number Percent Number Percent Number Percent Ambulatory Mental Health Services Percent Number 0 0 0 0 0 0 26 37 63 34 86 120 0 0 0 60 123 183 NA NA NA NA NA NA 44.26% 58.73% 51.75% 3.22% 3.76% 3.59% NA NA NA 5.38% 5.24% 5.28% 0 0 0 0 0 0 2 2 4 9 18 27 0 0 0 11 20 31 NA NA NA NA NA NA 3.40% 3.17% 3.29% 0.85% 0.79% 0.81% NA NA NA 0.99% 0.85% 0.89% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% 0 0 0 0 0 0 26 37 63 28 72 100 0 0 0 54 109 163 HEDIS 2007 (Reporting Year 2006) NA NA NA NA NA NA 44.26% 58.73% 51.75% 2.65% 3.15% 2.99% NA NA NA 4.84% 4.64% 4.70% Page 61 Use of Services ers and Group Health Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Age Total Male Female Total Male Female Total Male Female Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 7073 0 7073 0 18976 0 18976 0 26049 0 26049 0 7073 0 7073 0 18976 0 18976 0 26049 0 26049 0 7073 0 7073 0 18976 0 18976 0 26049 0 26049 0 7073 0 7073 0 18976 0 18976 0 26049 0 26049 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Ambulatory) Female Any Mental Health Services 0-12 Member Months (Day/Night) Male Inpatient Mental Health Services Day/Night Mental Health Services Number Percent Number Percent Number Percent Ambulatory Mental Health Services Percent Number 0 0 0 0 0 0 0 0 0 55 150 205 0 0 0 55 150 205 NA NA NA NA NA NA NA NA NA 9.33% 9.49% 9.44% NA NA NA 9.33% 9.49% 9.44% 0 0 0 0 0 0 0 0 0 7 33 40 0 0 0 7 33 40 NA NA NA NA NA NA NA NA NA 1.19% 2.09% 1.84% NA NA NA 1.19% 2.09% 1.84% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% 0 0 0 0 0 0 0 0 0 49 123 172 0 0 0 49 123 172 HEDIS 2007 (Reporting Year 2006) NA NA NA NA NA NA NA NA NA 8.31% 7.78% 7.92% NA NA NA 8.31% 7.78% 7.92% Page 62 Use of Services ers and Group Health Mental Health Utilization % of Members Receiving Inpatient, Day/Night and Ambulatory Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age Member Months (Ambulatory) Total Male Female Total Male Female Total Male Female Total 116297 34550 112072 34291 228369 68841 116297 34550 112072 34291 228369 68841 116297 34550 112072 34291 228369 68841 116297 34550 112072 34291 228369 68841 101632 8883 0 261362 172423 17309 0 336095 274055 26192 0 597457 101632 8883 0 261362 172423 17309 0 336095 274055 26192 0 597457 101632 8883 0 261362 172423 17309 0 336095 274055 26192 0 597457 101632 8883 0 261362 172423 17309 0 336095 274055 26192 0 597457 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Day/Night) Female Any Mental Health Services 0-12 Member Months (Inpatient) Male Inpatient Mental Health Services Number Percent Number Percent Day/Night Mental Health Services Percent Number 730 474 1204 406 445 851 1584 3117 4701 77 172 249 0 0 0 2797 4208 7005 7.53% 5.08% 6.33% 14.10% 15.57% 14.83% 18.70% 21.69% 20.58% 10.40% 11.92% 11.41% NA NA NA 12.84% 15.02% 14.07% 16 6 22 28 40 68 186 222 408 3 30 33 0 0 0 233 298 531 0.17% 0.06% 0.12% 0.97% 1.40% 1.19% 2.20% 1.55% 1.79% 0.41% 2.08% 1.51% NA NA NA 1.07% 1.06% 1.07% 4 2 6 5 13 18 11 26 37 0 0 0 0 0 0 20 41 61 HEDIS 2007 (Reporting Year 2006) 0.04% 0.02% 0.03% 0.17% 0.45% 0.31% 0.13% 0.18% 0.16% 0.00% 0.00% 0.00% NA NA NA 0.09% 0.15% 0.12% Ambulatory Mental Health Services Percent Number 729 471 1200 400 434 834 1533 3065 4598 75 150 225 0 0 0 2737 4120 6857 7.52% 5.04% 6.31% 13.89% 15.19% 14.54% 18.10% 21.33% 20.13% 10.13% 10.40% 10.31% NA NA NA 12.57% 14.71% 13.77% Page 63 Use of Services HealthPartners and Group Health Chemical Dependency Utilization Inpatient Discharges and Average Length of Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Member Months Male Female Total 548976 245214 2012813 58087 0 2865090 519354 232097 2243490 51247 0 3046188 1068330 477311 4256303 109334 0 5911278 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M F Total 1 0 1 0.00 0.00 0.00 2 0 2 2.00 NA 2.00 13-17 M F Total 156 82 238 0.64 0.35 0.50 3171 983 4154 20.33 11.99 17.45 18-64 M F Total M F Total M F Total M F TOTAL 550 405 955 0.27 0.18 0.22 4212 3649 7861 7.66 9.01 8.23 4 1 5 0.07 0.02 0.05 10 19 29 2.50 19.00 5.80 0 0 0 NA NA NA 7395 4651 12046 10.40 9.53 10.05 Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 711 488 1199 0.25 0.16 0.20 Page 64 Use of Services HealthPartners and Group Health Chemical Dependency Utilization Inpatient Discharges and Average Length of Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Member Months Age Male Female Total 0-12 13-17 18-64 65+ Unknown Total 0 0 705 12687 0 13392 0 0 756 27434 0 28190 0 0 1461 40121 0 41582 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 13-17 M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 18-64 M F Total 1 0 1 1.42 0.00 0.68 2 0 2 2.00 NA 2.00 65+ M F Total M F Total M F TOTAL 4 4 8 0.32 0.15 0.20 17 10 27 4.25 2.50 3.38 0 0 0 NA NA NA 19 10 29 3.80 2.50 3.22 Age 0-12 Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 5 4 9 0.37 0.14 0.22 Page 65 Use of Services HealthPartners and Group Health Chemical Dependency Utilization Inpatient Discharges and Average Length of Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Member Months Age Male Female Total 0-12 13-17 18-64 65+ Unknown Total 0 0 0 7073 0 7073 0 0 0 18976 0 18976 0 0 0 26049 0 26049 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 13-17 M F Total 0 0 0 NA NA NA 0 0 0 NA NA NA 18-64 M F Total M F Total M F Total M F TOTAL 0 0 0 NA NA NA 0 0 0 NA NA NA 7 1 8 0.99 0.05 0.31 368 2 370 52.57 2.00 46.25 0 0 0 NA NA NA 368 2 370 52.57 2.00 46.25 Age 0-12 65+ Unknown Total HEDIS 2007 (Reporting Year 2006) 0 0 0 7 1 8 0.99 0.05 0.31 Page 66 rs and Group Health Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 548976 245214 248439 355469 1408905 58087 0 2865090 Female 519354 232097 268540 418778 1556172 51247 0 3046188 Total 1068330 477311 516979 774247 2965077 109334 0 5911278 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 8 8 16 531 305 836 692 393 1085 629 379 1008 2409 1442 3851 57 47 104 0 0 0 4326 2574 6900 HEDIS 2007 (Reporting Year 2006) Percent 0.02% 0.02% 0.02% 2.60% 1.58% 2.10% NR NR NA 1.37% 0.88% 1.13% 2.05% 1.11% 1.56% 1.18% 1.10% 1.14% NA NA NA 1.81% 1.01% 1.40% Member Months (Inpatient) Male 548976 245214 248439 355469 1408905 58087 0 2865090 Female 519354 232097 268540 418778 1556172 51247 0 3046188 Total 1068330 477311 516979 774247 2965077 109334 0 5911278 Member Months (Day/Night) Male 548976 245214 248439 355469 1408905 58087 0 2865090 Female 519354 232097 268540 418778 1556172 51247 0 3046188 Total 1068330 477311 516979 774247 2965077 109334 0 5911278 Member Months (Ambulatory) Male 548976 245214 248439 355469 1408905 58087 0 2865090 Female 519354 232097 268540 418778 1556172 51247 0 3046188 Total 1068330 477311 516979 774247 2965077 109334 0 5911278 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 3 0 3 137 90 227 141 95 236 103 89 192 701 430 1131 29 22 51 0 0 0 1114 726 1840 Number 2 0 2 146 74 220 103 24 127 87 28 115 274 111 385 1 1 2 0 0 0 613 238 851 Number 6 8 14 461 258 719 593 345 938 548 325 873 2029 1250 3279 37 28 65 0 0 0 3674 2214 5888 Percent 0.01% 0.00% 0.00% 0.67% 0.47% 0.57% NR NR NA 0.23% 0.21% 0.22% 0.60% 0.33% 0.46% 0.60% 0.52% 0.56% NA NA NA 0.47% 0.29% 0.37% Percent 0.00% 0.00% 0.00% 0.71% 0.38% 0.55% NR NR NA 0.19% 0.06% 0.13% 0.23% 0.09% 0.16% 0.02% 0.02% 0.02% NA NA NA 0.26% 0.09% 0.17% Percent 0.01% 0.02% 0.02% 2.26% 1.33% 1.81% NR NR NA 1.20% 0.75% 0.98% 1.73% 0.96% 1.33% 0.76% 0.66% 0.71% NA NA NA 1.54% 0.87% 1.20% Page 67 rs and Group Health Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 17 688 12687 0 13392 Female 0 0 4 12 740 27434 0 28190 Total 0 0 4 29 1428 40121 0 41582 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 6 4 10 24 20 44 0 0 0 30 24 54 HEDIS 2007 (Reporting Year 2006) Percent NA NA NA NA NA NA NR NR NA NA NA NA 10.47% 6.49% 8.40% 2.27% 0.87% 1.32% NA NA NA 2.69% 1.02% 1.56% Member Months (Inpatient) Male 0 0 0 17 688 12687 0 13392 Female 0 0 4 12 740 27434 0 28190 Total 0 0 4 29 1428 40121 0 41582 Inpatient Chemical Dependency Services Number 0 0 0 0 0 0 0 0 0 0 0 0 2 1 3 15 17 32 0 0 0 17 18 35 Percent NA NA NA NA NA NA NR NR NA NA NA NA 3.49% 1.62% 2.52% 1.42% 0.74% 0.96% NA NA NA 1.52% 0.77% 1.01% Member Months (Day/Night) Male 0 0 0 17 688 12687 0 13392 Female 0 0 4 12 740 27434 0 28190 Total 0 0 4 29 1428 40121 0 41582 Day/Night Chemical Dependency Services Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0 2 0 0 0 2 0 2 Percent NA NA NA NA NA NA NR NR NA NA NA NA 0.00% 0.00% 0.00% 0.19% 0.00% 0.06% NA NA NA 0.18% 0.00% 0.06% Member Months (Ambulatory) Male 0 0 0 17 688 12687 0 13392 Female 0 0 4 12 740 27434 0 28190 Total 0 0 4 29 1428 40121 0 41582 Ambulatory Chemical Dependency Services Number 0 0 0 0 0 0 0 0 0 0 0 0 5 4 9 12 6 18 0 0 0 17 10 27 Percent NA NA NA NA NA NA NR NR NA NA NA NA 8.72% 6.49% 7.56% 1.14% 0.26% 0.54% NA NA NA 1.52% 0.43% 0.78% Page 68 rs and Group Health Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 0 7073 0 7073 Female 0 0 0 0 0 18976 0 18976 Total 0 0 0 0 0 26049 0 26049 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 34 26 60 0 0 0 34 26 60 HEDIS 2007 (Reporting Year 2006) Percent NA NA NA NA NA NA NR NR NA NA NA NA NA NA NA 5.77% 1.64% 2.76% NA NA NA 5.77% 1.64% 2.76% Member Months (Inpatient) Male 0 0 0 0 0 7073 0 7073 Female 0 0 0 0 0 18976 0 18976 Total 0 0 0 0 0 26049 0 26049 Member Months (Day/Night) Male 0 0 0 0 0 7073 0 7073 Female 0 0 0 0 0 18976 0 18976 Total 0 0 0 0 0 26049 0 26049 Member Months (Ambulatory) Male 0 0 0 0 0 7073 0 7073 Female 0 0 0 0 0 18976 0 18976 Total 0 0 0 0 0 26049 0 26049 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 21 14 35 0 0 0 21 14 35 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 1 0 1 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 19 14 33 0 0 0 19 14 33 Percent NA NA NA NA NA NA NR NR NA NA NA NA NA NA NA 3.56% 0.89% 1.61% NA NA NA 3.56% 0.89% 1.61% Percent NA NA NA NA NA NA NR NR NA NA NA NA NA NA NA 0.17% 0.00% 0.05% NA NA NA 0.17% 0.00% 0.05% Percent NA NA NA NA NA NA NR NR NA NA NA NA NA NA NA 3.22% 0.89% 1.52% NA NA NA 3.22% 0.89% 1.52% Page 69 rs and Group Health Use of Services Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 116297 34550 23603 24957 53072 8883 0 261362 Female 112072 34291 49866 53317 69240 17309 0 336095 Total 228369 68841 73469 78274 122312 26192 0 597457 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 7 5 12 123 85 208 181 252 433 368 427 795 976 678 1654 25 9 34 0 0 0 1680 1456 3136 HEDIS 2007 (Reporting Year 2006) Percent 0.07% 0.05% 0.06% 4.27% 2.97% 3.63% NR NR NA 3.80% 4.57% 4.18% 22.07% 11.75% 16.23% 3.38% 0.62% 1.56% NA NA NA 7.71% 5.20% 6.30% Member Months (Inpatient) Male 116297 34550 23603 24957 53072 8883 0 261362 Female 112072 34291 49866 53317 69240 17309 0 336095 Total 228369 68841 73469 78274 122312 26192 0 597457 Member Months (Day/Night) Male 116297 34550 23603 24957 53072 8883 0 261362 Female 112072 34291 49866 53317 69240 17309 0 336095 Total 228369 68841 73469 78274 122312 26192 0 597457 Member Months (Ambulatory) Male 116297 34550 23603 24957 53072 8883 0 261362 Female 112072 34291 49866 53317 69240 17309 0 336095 Total 228369 68841 73469 78274 122312 26192 0 597457 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 1 1 2 33 32 65 38 89 127 91 118 209 325 230 555 14 9 23 0 0 0 502 479 981 Number 0 0 0 58 16 74 27 24 51 47 45 92 97 62 159 2 0 2 0 0 0 231 147 378 Number 6 4 10 91 66 157 155 190 345 313 374 687 849 598 1447 15 3 18 0 0 0 1429 1235 2664 Percent 0.01% 0.01% 0.01% 1.15% 1.12% 1.13% NR NR NA 0.94% 1.26% 1.10% 7.35% 3.99% 5.45% 1.89% 0.62% 1.05% NA NA NA 2.30% 1.71% 1.97% Percent 0.00% 0.00% 0.00% 2.01% 0.56% 1.29% NR NR NA 0.48% 0.48% 0.48% 2.19% 1.07% 1.56% 0.27% 0.00% 0.09% NA NA NA 1.06% 0.52% 0.76% Percent 0.06% 0.04% 0.05% 3.16% 2.31% 2.74% NR NR NA 3.23% 4.00% 3.61% 19.20% 10.36% 14.20% 2.03% 0.21% 0.82% NA NA NA 6.56% 4.41% 5.35% Page 70 Use of Services HealthPartners and Group Health Outpatient Drug Utilization Commercial Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 690959 783840 1847997 1689779 73191 19155 3586 0 5108507 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:14 PM $9,066,135.13 $21,092,744.02 $78,465,061.77 $160,613,864.65 $11,381,130.06 $3,902,703.24 $734,350.47 $0.00 $285,255,989.34 HEDIS 2007 (Reporting Year 2006) Avg. Cost of Prescriptions / Per Member Per Month $13.12 $26.91 $42.46 $95.05 $155.50 $203.74 $204.78 $55.84 Total Number of Prescriptions 188074 311927 1386742 2980224 248892 95088 20579 0 5231526 Avg. Num. Of Prescriptions / Per Member Per Year 3.27 4.78 9.00 21.16 40.81 59.57 68.86 12.29 Page 71 Use of Services HealthPartners and Group Health Outpatient Drug Utilization Medicare Advantage Age Member Months 0-9 0 10-19 0 20-44 220 45-64 1241 65-74 9956 75-84 19587 85+ 10578 Unknown 0 Total 41582 Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total $0.00 $0.00 $109,236.69 $302,724.21 $1,421,260.18 $2,512,859.15 $1,310,161.84 $0.00 $5,656,242.07 HEDIS 2007 (Reporting Year 2006) Data Last Refreshed: Oct 7, 2009 1:14 PM Avg. Cost of Prescriptions / Per Member Per Month NA NA $496.53 $243.94 $142.75 $128.29 $123.86 $136.03 Total Number of Prescriptions 0 0 888 5247 35757 75291 41056 0 158239 Avg. Num. Of Prescriptions / Per Member Per Year NA NA 48.44 50.74 43.10 46.13 46.58 45.67 Page 72 Use of Services HealthPartners and Group Health Outpatient Drug Utilization MSHO Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Data Last Refreshed: Oct 7, 2009 1:14 PM Member Months 0 0 0 0 10651 9014 6384 0 26049 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total $0.00 $0.00 $0.00 $0.00 $2,605,677.85 $2,218,028.39 $1,442,503.46 $0.00 $6,266,209.70 HEDIS 2007 (Reporting Year 2006) Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA $244.64 $246.06 $225.96 $240.55 Total Number of Prescriptions 0 0 0 0 62117 60690 47238 0 170045 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA 69.98 80.79 88.79 78.33 Page 73 Use of Services HealthPartners and Group Health Outpatient Drug Utilization Medicaid Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months 186458 133512 189358 61937 13807 7792 4593 0 597457 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Oct 7, 2009 1:14 PM $1,900,641.71 $2,729,665.22 $10,187,474.62 $6,667,301.77 $792,793.46 $268,044.33 $91,904.14 $0.00 $22,637,825.25 HEDIS 2007 (Reporting Year 2006) Avg. Cost of Prescriptions / Per Member Per Month $10.19 $20.45 $53.80 $107.65 $57.42 $34.40 $20.01 $37.89 Total Number of Prescriptions 71014 53005 213201 138559 24982 12694 7490 0 520945 Avg. Num. Of Prescriptions / Per Member Per Year 4.57 4.76 13.51 26.85 21.71 19.55 19.57 10.46 Page 74 Access/Availability of Care HealthPartners and Group Health Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Ages 20-44 Ages 45-64 Ages 65+ 91410 117896 7207 87658 114142 7070 95.90% 95.77% 96.02% 96.82% 96.72% 96.92% 98.10% 97.78% 98.42% 2006 A Page 75 Access/Availability of Care HealthPartners and Group Health Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Ages 20-44 Ages 45-64 Ages 65+ 16 93 2791 2006 A 16 85 2675 NA NA NA 91.40% 85.16% 97.63% 95.84% 95.09% 96.60% Page 76 Access/Availability of Care HealthPartners and Group Health Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Ages 20-44 Ages 45-64 Ages 65+ 0 0 2019 2006 A 0 0 1947 NA NA NA NA NA NA 96.43% 95.60% 97.27% Page 77 Access/Availability of Care HealthPartners and Group Health Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Ages 20-44 Ages 45-64 Ages 65+ 6964 3015 1503 2006 A 6126 2637 1408 87.97% 87.20% 88.74% 87.46% 86.26% 88.66% 93.68% 92.42% 94.94% Page 78 Access/Availability of Care HealthPartners and Group Health Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 5746 28331 25284 47035 5640 24840 22126 41362 98.16% 97.80% 98.51% 87.68% 87.29% 88.06% 87.51% 87.10% 87.92% 87.94% 87.64% 88.23% 2006 A Page 79 Access/Availability of Care HealthPartners and Group Health Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 1412 3862 2453 3726 2006 A 1351 3297 2088 3125 95.68% 94.58% 96.78% 85.37% 84.24% 86.50% 85.12% 83.69% 86.55% 83.87% 82.68% 85.06% Page 80 Access/Availability of Care HealthPartners and Group Health Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial General Measure Data Data collection methodology (Administrative or Hybrid) H Eligible member population (i.e. members who meet all denominator criteria) 6356 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size 207 Oversampling rate Final sample size (FSS) 5% 218 Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors 0 Number of administrative data records excluded 0 Number of medical records data records excluded 0 Number of employee/dependent medical records excluded 0 Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Timeliness of Prenatal Care Postpartum Care 4427 3515 69.65% 55.30% 156 123 71.56% 56.42% 85 116 85 89 97.10% 94.57% 99.63% 84.06% 78.83% 89.29% 0 207 Page 81 Access/Availability of Care HealthPartners and Group Health Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid General Measure Data Data collection methodology (Administrative or Hybrid) H Eligible member population (i.e. members who meet all denominator criteria) 1901 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size 411 Oversampling rate Final sample size (FSS) 5% 432 Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors 0 Number of administrative data records excluded 0 Number of medical records data records excluded 0 Number of employee/dependent medical records excluded 0 Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2007 (Reporting Year 2006) Timeliness of Prenatal Care Postpartum Care 1103 749 58.02% 39.40% 251 168 58.10% 38.89% 105 270 105 181 91.24% 88.39% 94.10% 69.59% 65.02% 74.16% 0 411 Page 82 Access/Availability of Care HealthPartners and Group Health Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment 2006 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data 18-25 Year Olds 519 1031 605 2614 91 4860 201 99 276 102 175 83 1002 319 43 1 1697 604 Reported rate 38.73% 19.08% 26.77% 9.89% 28.93% 13.72% 38.33% 12.20% 47.25% 1.10% 34.92% 12.43% Lower 95% confidence interval 34.44% 15.60% 24.02% 8.02% 25.23% 10.89% 36.45% 10.93% 36.45% 0.00% 33.57% 11.49% Upper 95% confidence interval 43.02% 22.55% 29.52% 11.76% 32.62% 16.54% 40.22% 13.48% 58.06% 3.79% 36.27% 13.37% HEDIS 2007 (Reporting Year 2006) Page 83 Access/Availability of Care HealthPartners and Group Health Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment 18-25 Year Olds 26-34 Year Olds 35-64 Year Olds 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment 0 0 0 4 Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment 2006 A Eligible member population (i.e. members who meet all denominator criteria) 32 36 0 0 0 0 0 0 1 0 25 1 26 1 Reported rate NA NA NA NA NA NA NA NA 78.13% 3.13% 72.22% 2.78% Lower 95% confidence interval Upper 95% confidence interval NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 62.24% 94.01% 0.00% 10.72% 56.20% 88.24% 0.00% 9.53% Numerator events by administrative data HEDIS 2007 (Reporting Year 2006) Page 84 Access/Availability of Care HealthPartners and Group Health Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment 26-34 Year Olds 35-64 Year Olds 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment Engagement Initiation of of AOD AOD Treatment Treatment 0 0 0 0 Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment 2006 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data 18-25 Year Olds 35 35 0 0 0 0 0 0 0 0 19 0 19 0 Reported rate NA NA NA NA NA NA NA NA 54.29% 0.00% 54.29% 0.00% Lower 95% confidence interval Upper 95% confidence interval NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 36.35% 72.22% 0.00% 1.43% 36.35% 72.22% 0.00% 1.43% HEDIS 2007 (Reporting Year 2006) Page 85 Access/Availability of Care HealthPartners and Group Health Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment 2006 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data 18-25 Year Olds 114 226 298 710 31 1379 51 34 82 29 109 37 279 74 17 2 538 176 Reported rate 44.74% 29.82% 36.28% 12.83% 36.58% 12.42% 39.30% 10.42% 54.84% 6.45% 39.01% 12.76% Lower 95% confidence interval 35.17% 20.99% 29.79% 8.25% 30.94% 8.50% 35.63% 8.10% 35.71% 0.00% 36.40% 10.97% Upper 95% confidence interval 54.30% 38.66% 42.77% 17.41% 42.21% 16.33% 42.96% 12.74% 73.97% 16.71% 41.62% 14.56% HEDIS 2007 (Reporting Year 2006) Page 86 Health Plan Stability HealthPartners and Group Health Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Product/Product Line Years in Business Members* 21.00 51.00 22.00 19.00 51.00 51.00 48516 54645 37447 233204 1596 375408 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 23.00 0.00 0.00 0.00 23.00 231539 0 0 0 231539 606947 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 87 Health Plan Stability HealthPartners and Group Health Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage Product/Product Line Years in Business Members* 21.00 51.00 22.00 19.00 51.00 51.00 48516 54645 37447 233204 1596 375408 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 23.00 0.00 0.00 0.00 23.00 231539 0 0 0 231539 606947 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 88 Health Plan Stability HealthPartners and Group Health Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO Product/Product Line Years in Business Members* 21.00 51.00 22.00 19.00 51.00 51.00 48516 54645 37447 233204 1596 375408 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 23.00 0.00 0.00 0.00 23.00 231539 0 0 0 231539 606947 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 89 Health Plan Stability HealthPartners and Group Health Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid Product/Product Line Years in Business Members* 21.00 51.00 22.00 19.00 51.00 51.00 48516 54645 37447 233204 1596 375408 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 23.00 0.00 0.00 0.00 23.00 231539 0 0 0 231539 606947 HMO Medicaid Commercial Medicare (cost or risk) Self-insured Other Total HMO: PPO Commercial Medicare (cost or risk) Self-insured Other Total PPO: POS Commercial Medicare (cost or risk) Self-insured Other Total POS: Total: * Total number of members in each category as of December 31, 2006 HEDIS 2007 (Reporting Year 2006) Page 90 Health Plan Descriptive Information HealthPartners and Group Health Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:14 PM Commercial Member Months Female 37884 156888 198528 215880 142272 85992 <1 1-4 5-9 10-14 15-17 18-19 Male 41208 165132 208968 228864 150024 88584 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 882780 30.81% 159864 166368 189096 230208 258936 837444 27.49% 182544 203652 215136 250812 285336 1720224 29.10% 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 1004472 35.06% 274704 258108 235920 151032 1137480 37.34% 311628 294672 254436 159288 2141952 36.23% 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 919764 32.10% 33012 12780 6384 3912 1620 384 1020024 33.49% 27072 10896 6840 4392 1440 612 1939788 32.81% >=65 Subtotal >=65 Subtotal: % Age Unknown Total 58092 2.03% 0 51252 1.68% 0 109344 1.85% 2865108 3046200 HEDIS 2007 (Reporting Year 2006) Total 79092 322020 407496 444744 292296 174576 342408 370020 404232 481020 544272 586332 552780 490356 310320 60084 23676 13224 8304 3060 996 0 5911308 Page 91 Health Plan Descriptive Information HealthPartners and Group Health Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:14 PM Medicare Advantage <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 12 36 60 0 0.00% 0 12 0 48 48 0 0.00% 108 0.81% 108 84 240 168 108 0.38% 120 168 144 228 216 0.52% 600 4.48% 1320 2160 3192 2952 2304 768 660 2.34% 1956 4536 6000 7440 4824 2676 1260 3.03% 12696 94.72% 0 27432 97.28% 0 40128 96.45% 13404 28200 HEDIS 2007 (Reporting Year 2006) 0 12 12 84 108 228 252 384 396 3276 6696 9192 10392 7128 3444 0 41604 Page 92 Health Plan Descriptive Information HealthPartners and Group Health Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:14 PM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 1740 1920 1392 996 576 456 0 0.00% 3444 3552 3504 3120 2568 2796 0 0.00% 7080 100.00% 0 18984 100.00% 0 26064 100.00% 7080 18984 HEDIS 2007 (Reporting Year 2006) 0 0 0 0 0 0 0 0 0 5184 5472 4896 4116 3144 3252 0 26064 Page 93 Health Plan Descriptive Information HealthPartners and Group Health Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 1:14 PM Medicaid <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 16141 40083 39478 34931 20214 9995 Member Months Female 15509 37211 38036 34602 21005 12765 Total 31650 77294 77514 69533 41219 22760 160842 61.54% 13608 13261 11696 12134 12113 159128 47.35% 37101 31624 21693 19553 16575 319970 53.56% 62812 24.03% 11241 8837 5429 3318 126546 37.65% 12821 8879 6835 4577 189358 31.69% 28825 11.03% 3089 2277 1469 1013 687 348 33112 9.85% 4814 3627 2868 2442 1822 1736 61937 10.37% 8883 3.40% 0 17309 5.15% 0 26192 4.38% 261362 336095 HEDIS 2007 (Reporting Year 2006) 50709 44885 33389 31687 28688 24062 17716 12264 7895 7903 5904 4337 3455 2509 2084 0 597457 Page 94
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