Blue Plus Plan Name 2005 Reporting Year Plan ID Submission # Title General Info Last Refreshed: 10/7/2009 10:56:59 AM Page Disclaimers Effectiveness of Care Measures 1 8 2 Measure Page Use of Services Measures Page Measure Childhood Immunization Status 3 Well-Child Visits In The First 15 Months of Life 28 Adolescent Immunization Status 5 Well-Child Visits In The Third, Fourth, Fifth And Sixth Year of Life 30 Appropriate Treatment of Children w/ Upper Respiratory Infection 7 Adolescent Well-Care Visits 31 Colorectal Cancer Screening 9 Frequency of Selected Procedures 32 Breast Cancer Screening 10 Inpatient Utilization - General Hospital/Acute Care 34 Cervical Cancer Screening 11 Ambulatory Care 37 Chlamydia Screening in Women 12 Inpatient Utilization - Nonacute Care 39 Controlling High Blood Pressure 13 Mental Health Utilization - Inpatient Discharges and Average Length of Stay 42 Beta Blocker Treatment after a Heart Attack 14 Mental Health Utilization - % of Members Receiving Inpatient and Ambulatory Services 45 Persistence of Beta Blocker Treatment after a Heart Attack 14 Chemical Dependency Utilization - Inpatient Discharges and Average Length of Stay 49 Cholesterol Management for Patients with Cardiovascular Conditions 15 Identification of Alcohol and Other Drug Services 52 Comprehensive Diabetes Care 16 Outpatient Drug Utilization 56 Use of Appropriate Medications for People with Asthma 20 Antidepressant Medication Management 26 Osteoporosis Management in Women who had a Fracture 27 Glaucoma Screening in Older Adults 27 Access / Availability of Care Measure Measure Page Practitioner Turnover 69 Years in Business / Total Membership 70 Page Adults' Access to Preventive/Ambulatory Health Services 58 Children's Access to Primary Care Practitioners 62 Prenatal and Postpartum Care 64 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 66 HEDIS 2006 (Reporting Year 2005) Health Plan Stability Health Plan Descriptive Information Measure Enrollment by Product Line (Age & Sex) Page 71 DISCLAIMERS -1 0. Disclaimer Query located below 1. In October 2009, it was discoverd that the formulas in the Inpatient Utilization: General Hospital/Acute Care measure contained error. The formula was fixed and the data displayed now correctly reflects the rest of the data on the sheet. HEDIS 2006 (Reporting Year 2005) Page 2 Effectiveness of Care Blue Plus Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HiB Hepatitis B VZV Combo 3 1253 61.63% 1391 68.42% 1979 97.34% 1465 72.06% 1341 65.96% 1831 90.06% 691 33.99% 969 47.66% 537 26.41% 287 66.44% 311 71.99% 377 87.27% 322 74.54% 298 68.98% 370 85.65% 180 41.67% 241 55.79% 149 34.49% 277 115 95.38% 93.23% 97.53% 298 94 95.38% 93.23% 97.53% 359 25 93.43% 90.91% 95.95% 308 67 91.24% 88.39% 94.10% 285 106 95.13% 92.93% 97.34% 354 20 91.00% 88.11% 93.89% 175 199 91.00% 88.11% 93.89% 234 110 83.70% 80.01% 87.39% 146 186 80.78% 76.85% 84.71% 432 1 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 1 Number of employee/dependent records excluded 0 Records Added from the Oversample List 2 HEDIS 2006 (Reporting Year 2005) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2005 HO S 2033 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Combo 2 Conjugate DTaP/DT 411 Page 3 Effectiveness of Care Blue Plus Childhood Immunization Status Data Last Refreshed: Oct 7, 2009 10:56 AM Medicaid Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HiB Hepatitis B VZV Combo 3 1253 53.87% 1391 59.80% 1979 85.08% 1465 62.98% 1341 57.65% 1831 78.72% 691 29.71% 969 41.66% 537 23.09% 233 53.94% 251 58.10% 372 86.11% 279 64.58% 239 55.32% 347 80.32% 129 29.86% 183 42.36% 104 24.07% 222 159 92.70% 90.06% 95.34% 237 145 92.94% 90.35% 95.54% 356 23 92.21% 89.50% 94.93% 265 93 87.10% 83.74% 90.47% 226 155 92.70% 90.06% 95.34% 331 24 86.37% 82.94% 89.81% 124 238 88.08% 84.82% 91.33% 173 156 80.05% 76.06% 84.03% 100 215 76.64% 72.43% 80.85% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 2 Number of employee/dependent records excluded 0 Records Added from the Oversample List 2 HEDIS 2006 (Reporting Year 2005) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2005 HO S 2326 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Combo 2 Conjugate DTaP/DT 411 Page 4 Effectiveness of Care Blue Plus Adolescent Immunization Status Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Combo 2 1088 39.49% 367 13.32% 160 5.81% 29 1.05% 169 39.12% 54 12.50% 31 7.18% 3 0.69% 165 159 78.83% 74.76% 82.90% 52 200 61.31% 56.48% 66.14% 26 175 48.91% 43.95% 53.86% 3 153 37.96% 33.14% 42.77% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2006 (Reporting Year 2005) VZV 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B 2005 HO S 2755 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 411 Page 5 Effectiveness of Care Blue Plus Adolescent Immunization Status Data Last Refreshed: Oct 7, 2009 10:56 AM Medicaid Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Combo 2 766 27.80% 307 11.14% 202 7.33% 26 0.94% 152 35.19% 71 16.44% 39 9.03% 8 1.85% 142 139 68.37% 63.75% 72.99% 67 162 55.72% 50.79% 60.64% 37 132 41.12% 36.24% 46.00% 6 125 31.87% 27.25% 36.50% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2006 (Reporting Year 2005) VZV 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B 2005 HO S 2755 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 411 Page 6 Effectiveness of Care Blue Plus Appropriate Treatment for Children with Upper Respiratory Infection Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Data Elements Measurement Year Data Collection Methodology General Measure Data 2005 A Eligible Member Population 3005 Numerator Events by Admin Data 499 Reported Rate 83.39% Lower 95% Confidence Interval 82.05% Upper 95% Confidence Interval 84.74% HEDIS 2006 (Reporting Year 2005) Page 7 Effectiveness of Care Blue Plus Colorectal Cancer Screening Data Elements Measurement Year Data collection methodology (administrative or hybrid) Sampling method used (see User's Guide for entry descriptions) Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial NR NR NR S Number of numerator events by administrative data in eligible population (before exclusions) 19490 48.69% Minimum required sample size (MRSS) or other sample size 398 Oversampling rate 0.1 Final sample size (FSS) 438 Number of numerator events by administrative data in FSS 203 Number of original sample records excluded because of valid data errors Records Excluded because of contraindications through Admin Data Records Excluded because of contraindications through Medical Record Review NR HO 40028 Administrative rate on FSS MSHO 2005 Eligible population Current year's administrative rate (before exclusions) Medicare Advantage 46.35% 0 0 0 Number of employee/dependent medical records excluded 0 Records added from the oversample list 0 Denominator 398 Numerator events by administrative data 179 FOBT by administrative data* DCBE by administrative data* Numerator events by medical records 23 Flexible sigmoidoscopy by medical records* DCBE by medical records* Colonoscopy by medical records* Reported rate 50.75% NR NR Lower 95% confidence interval 45.72% NR NR Upper 95% confidence interval 55.79% NR NR Data Elements with an Asterisk(*) are OPTIONAL and are not used in any calculation or total HEDIS 2006 (Reporting Year 2005) Page 8 Effectiveness of Care Blue Plus Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial 2005 A 18262 13771 75.41% 74.78% 76.04% Medicare Advantage NR NR NR Medicaid 2005 A 2746 1615 58.81% 56.95% 60.67% Page 9 Effectiveness of Care Blue Plus Cervical Cancer Screening Data Elements Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Medicaid 2005 HO S 47011 2005 HO S 19780 36620 14443 77.90% 260 10.00% 286 226 79.02% 5 73.02% 321 10.00% 353 242 68.56% 0 Records Excluded because of contraindications through Admin Data 0 1 Records Excluded because of contraindications through Medical Record Review 0 3 Number of employee/dependent medical records excluded 0 0 5 260 209 5 82.31% 77.48% 87.14% 4 321 245 11 79.75% 75.20% 84.30% Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) Page 10 Effectiveness of Care Blue Plus Chlamydia Screening in Women Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) General Measure Ages 16-20 Ages 21-25 Data Medicaid Total 2005 A General Measure Ages 16-20 Ages 21-25 Data Total 2005 A 3222 804 24.95% 23.44% 26.46% 3078 839 27.26% 25.67% 28.85% 6300 1643 26.08% 24.99% 27.17% 2265 664 29.32% 27.42% 31.21% 3045 930 30.54% 28.89% 32.19% 5310 1594 30.02% 28.78% 31.26% Page 11 Effectiveness of Care Blue Plus Controlling High Blood Pressure Data Last Refreshed: Oct 7, 2009 10:56 AM Data Elements Measurement Year Data Collection Methodology (Hybrid) Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Commercial 2004 HO S 8557 0 0.00% 16.96% 462 0 0.00% 27 Records Excluded because of contraindications through Admin Data 0 Records Excluded because of contraindications through Medical Record Review 0 Number of employee/dependent medical records excluded 0 Records Added from the OverSample List 27 Denominator 395 Numerator Events by Medical Record NR 395 Records Excluded because of Valid Data Errors Numerator Events by Admin Data Medicare Advantage NR 0 277 Reported Rate 70.13% NR Lower 95% Confidence Interval 65.49% NR Upper 95% Confidence Interval 74.77% NR HEDIS 2006 (Reporting Year 2005) Page 12 Effectiveness of Care Blue Plus Beta Blocker Treatment after Heart Attack Data Elements Measurement Year Data Collection Methodology Sampling Method Used Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial 116 77.85% NR NR 100 10.00% Final Sample Size (FSS) 110 Numerator events by admin data in FSS 89 Admin rate on FSS NR S Numerator Events by Admin Data on Eligible Population Oversampling Rate NR HO 149 Minimum Required Sample Size MSHO 2005 Eligible Member Population Current Year's Admin Rate Medicare Advantage 80.91% Records Excluded because of Valid Data Errors 1 Records Excluded because of contraindications through Admin Data 0 Records Excluded because of contraindications through Medical Record Review 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List 1 Denominator 100 Numerator Events by Admin Data 81 Numerator Events by Medical Record 13 Reported Rate 94.00% NR NR Lower 95% Confidence Interval 88.85% NR NR Upper 95% Confidence Interval 99.15% NR NR HEDIS 2006 (Reporting Year 2005) Page 13 Effectiveness of Care Blue Plus Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Measurement Year Commercial Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage MSHO 2005 Data Collection Methodology A Eligible Member Population 93 Numerator Events by Admin Data on Eligible Population 68 Reported Rate 73.12% NR NR Lower 95% Confidence Interval 63.57% NR NR Upper 95% Confidence Interval 82.67% NR NR HEDIS 2006 (Reporting Year 2005) Page 14 Effectiveness of Care Blue Plus Cholesterol Management for Patients with Cardiovascular Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 58 Records Excluded because of contraindications through Admin Data 0 Records Excluded because of contraindications through Medical Record Review 0 Number of employee/dependent medical records excluded 0 HEDIS 2006 (Reporting Year 2005) LDL-C screening LDL-C Level of LDL-C Level of <100 mg/dL <130 mg/dL 1807 0 0 78.53% 0.00% 0.00% 268 0 0 54.69% 0.00% 0.00% 234 83 0 160 0 219 77.13% 72.95% 81.31% 38.93% 34.09% 43.77% 53.28% 48.34% 58.23% NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 411 19.22% 490 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval General LDL-C Level of LDL-C Level of Measure <100 mg/dL <130 mg/dL Data 2005 HO S 2301 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS LDL-C screening Medicare Advantage 58 411 Page 15 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy 2004 HO S 6594 2004 HO S 6594 2005 HO S 6103 2004 HO S 6594 2004 HO S 6594 2004 HO S 6594 2005 HO S 6103 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 5650 85.68% 411 15% 471 419 88.96% 0 0.00% 411 15% 471 0 0.00% 3391 55.56% 411 10% 453 228 50.33% 5811 88.13% 411 15% 471 431 91.51% 0 0.00% 411 15% 471 0 0.00% 0 0.00% 411 15% 471 0 0.00% 3577 58.61% 411 10% 453 278 61.37% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 Records Excluded because of contraindications through Admin Data 0 0 0 0 0 0 0 Records Excluded because of contraindications through Medical Record Review 3 3 0 3 3 3 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 3 411 351 32 93.19% 90.63% 95.74% 3 411 0 85 20.68% 16.64% 24.72% 0 411 212 28 58.39% 53.51% 63.28% 0 411 375 25 97.32% 95.64% 99.01% 0 411 0 276 67.15% 62.49% 71.82% 0 411 0 144 35.04% 30.30% 39.77% 0 411 247 10 62.53% 57.73% 67.33% Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) Page 16 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Records Excluded because of contraindications through Admin Data Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) Page 17 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 10:56 AM MSHO Data Elements HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Records Excluded because of contraindications through Admin Data Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) Page 18 Effectiveness of Care Blue Plus Comprehensive Diabetes Care Data Last Refreshed: Oct 7, 2009 10:56 AM Medicaid HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy 2004 HO S 2232 2004 HO S 2232 2004 HO S 2232 2004 HO S 2232 2004 HO S 2232 2004 HO S 2232 2005 HO S 2361 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 1838 82.35% 411 14% 470 403 85.74% 0 0.00% 411 14% 470 0 0.00% 1061 47.54% 411 14% 470 252 53.62% 1784 79.93% 411 14% 470 387 82.34% 0 0.00% 411 14% 470 0 0.00% 0 0.00% 411 14% 470 0 0.00% 1316 55.74% 411 10% 452 244 53.98% Number of Records Excluded Because of Valid Data Errors 0 0 0 0 0 0 0 Records Excluded because of contraindications through Admin Data 0 0 0 0 0 0 0 Records Excluded because of contraindications through Medical Record Review 4 4 4 4 4 4 1 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 4 411 344 22 89.05% 85.91% 92.19% 4 411 0 123 29.93% 25.38% 34.48% 4 411 222 26 60.34% 55.49% 65.19% 4 411 332 24 86.62% 83.20% 90.03% 4 411 0 214 52.07% 47.12% 57.02% 4 411 0 139 33.82% 29.12% 38.52% 1 411 244 11 62.04% 57.23% 66.86% Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) Page 19 Effectiveness of Care Blue Plus Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 224 222 99.11% 97.65% 100.00% 372 360 96.77% 94.84% 98.70% 1621 1525 94.08% 92.90% 95.26% 2217 2107 95.04% 94.11% 95.96% 2005 A Page 20 Effectiveness of Care Blue Plus Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 7, 2009 10:56 AM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 240 237 98.75% 97.14% 100.00% 398 378 94.97% 92.70% 97.25% 760 684 90.00% 87.80% 92.20% 1398 1299 92.92% 91.54% 94.30% 2005 A Page 21 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 142 11.94% 10.06% 13.83% 840 70.65% 68.02% 73.28% 633 53.24% 50.36% 56.12% 2005 A 1189 Page 22 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 23 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 10:56 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 24 Effectiveness of Care Blue Plus Antidepressant Medication Management Data Last Refreshed: Oct 7, 2009 10:56 AM Medicaid Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 90 10.49% 8.38% 12.60% 448 52.21% 48.81% 55.62% 316 36.83% 33.54% 40.12% 2005 A 858 Page 25 Effectiveness of Care Blue Plus Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2006 (Reporting Year 2005) Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage MSHO NR NR NR NR NR NR Page 26 Effectiveness of Care Blue Plus Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Total Exclusions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2006 (Reporting Year 2005) Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage MSHO NR NR NR NR NR NR Page 27 Use of Services Blue Plus Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 38 8 19 36 100 316 1315 2.07% 1.39% 2.75% 0.44% 0.11% 0.77% 1.04% 0.55% 1.53% 1.97% 1.30% 2.63% 5.46% 4.39% 6.53% 17.25% 15.49% 19.01% 71.78% 69.69% 73.87% 2005 A 1832 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) Page 28 Use of Services Blue Plus Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 7, 2009 10:56 AM Medicaid Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 72 67 111 268 569 940 284 3.12% 2.39% 3.85% 2.90% 2.19% 3.60% 4.80% 3.91% 5.70% 11.60% 10.27% 12.92% 24.62% 22.84% 26.40% 40.68% 38.65% 42.70% 12.29% 10.93% 13.65% 2005 A 2311 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of records excluded because of contraindications identified through administrative data Number of records excluded because of contraindications identified through medical record review Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) Page 29 Use of Services Blue Plus Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Medicaid 2005 A 2005 A 8564 7919 NR NR NR NR 4887 4301 57.06% 56.01% 58.12% 54.31% 53.21% 55.42% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) Page 30 Use of Services Blue Plus Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Medicaid 2005 A 2005 A 27686 17566 NR NR NR NR 8249 5049 29.79% 29.25% 30.34% 28.74% 28.07% 29.42% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2006 (Reporting Year 2005) Page 31 Use of Services Blue Plus Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Measurement Year 2005 Member Months Total 142480 301902 544538 385116 Age 0-4 0-9 5-19 10-19 Total Procedure Myringotomy Tonsillectomy Age 15-44 20-44 30-64 45-64 65+ Age 0-4 5-19 0-9 10-19 Number of Procedures 451 106 266 146 Procedures / 1,000 Member Months 3.17 0.19 0.88 0.38 Member Months Male Female 522580 359967 423573 631512 384824 417281 14395 8872 Male Procedure Age Dilation & Curettage 15-44 45-64 Hysterectomy, 15-44 Abdominal 45-64 65+ Hysterectomy, 15-44 Vaginal 45-64 65+ Cholecystectomy, 30-64 Open 15-44 45-64 65+ Cholecystectomy, 30-64 Closed 15-44 45-64 65+ Back Surgery 20-44 45-64 Angioplasty (PTCA) 45-64 65+ Cardiac 45-64 Catheterization 65+ CABG 45-64 65+ Prostatectomy 45-64 65+ Mastectomy 15-44 45-64 65+ Lumpectomy 15-44 45-64 65+ HEDIS 2006 (Reporting Year 2005) Number of Procedures 24 2 117 8 83 172 192 21 322 31 65 8 111 11 Female Procedures / 1,000 Member Months Number of Procedures 22 51 108 174 2 109 150 3 Procedures / 1,000 Member Months 0.04 0.12 0.21 0.42 0.23 0.21 0.36 0.34 0.04 0.14 0.19 0.56 0.23 0.45 0.50 1.46 0.84 2.15 0.17 0.56 0.29 0.76 17 21 0 0.03 0.05 0.00 228 183 4 80 170 48 4 163 7 13 0 0.44 0.44 0.45 0.19 0.41 0.12 0.45 0.39 0.79 0.03 0.00 20 59 1 95 192 4 0.04 0.14 0.11 0.18 0.46 0.45 Page 32 Use of Services Blue Plus Frequency of Selected Procedures Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Measurement Year Age < 65 65-74 75-84 85+ Member Months Male Female Male Procedure CABG Angioplasty (PTCA) Cardiac Catheterization Carotid Endarterectomy Reduction of Fracture of Femur Total Hip Replacement Total Knee Replacement Partial Excision of Large Inestine Cholecystectomy, Open Cholecystectomy, Closed (laparoscopic) Hysterectomy Abdominal Hysterectomy, Vaginal Prostatectomy Mastectomy Lumpectomy Age <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ <65 65-74 75-84 85+ HEDIS 2006 (Reporting Year 2005) Number of Procedures Female Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of Procedures Procedures / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 33 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care Commercial Measurement Year Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65-74 Unknown Total Data Last Refreshed: Oct 7, 2009 10:56 AM 2005 Member Months 27442 274460 385116 783540 802105 21829 1285 153 0 2295930 Discharges Discharges / 1,000 Member Months 334 476 695 4845 5945 391 22 3 0 12711 12.17 1.73 1.80 6.18 7.41 17.91 17.12 19.61 272 344 334 903 2708 198 17 2 0 4778 9.91 1.25 0.87 1.15 3.38 9.07 13.23 13.07 62 132 268 1365 3235 193 5 1 0 5261 2.26 0.48 0.70 1.74 4.03 8.84 3.89 6.54 93 2577 2 0 0 2672 0.24 3.29 0.00 0.00 HEDIS 2006 (Reporting Year 2005) 5.54 2.08 2.29 1.34 Days 2555 1245 2405 13314 21115 1895 72 9 0 42610 Days / 1,000 Member Months 93.11 4.54 6.24 16.99 26.32 86.81 56.03 58.82 18.56 1781 772 994 2451 8182 763 51 4 0 14998 64.90 2.81 2.58 3.13 10.20 34.95 39.69 26.14 774 473 1178 4347 12926 1132 21 5 0 20856 28.20 1.72 3.06 5.55 16.12 51.86 16.34 32.68 233 6516 7 0 0 6756 0.61 8.32 0.01 0.00 6.53 9.08 3.39 Average Length of Stay 7.65 2.62 3.46 2.75 3.55 4.85 3.27 3.00 NA 3.35 6.55 2.24 2.98 2.71 3.02 3.85 3.00 2.00 NA 3.14 12.48 3.58 4.40 3.18 4.00 5.87 4.20 5.00 NA 3.96 2.51 2.53 3.50 NA NA 2.53 Page 34 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Measurement Year Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65-74 Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2006 (Reporting Year 2005) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 35 Use of Services Blue Plus Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 7, 2009 10:56 AM MSHO Measurement Year Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65-74 Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2006 (Reporting Year 2005) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 36 Use of Services Blue Plus Ambulatory Care Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Measurement Year Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 2005 Member Months 27442 274460 385116 783540 802105 21829 1285 153 0 2295930 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 23222 76537 79233 190579 269779 10951 861 65 0 651227 HEDIS 2006 (Reporting Year 2005) Visits/ 1,000 Member Months 846.22 278.86 205.74 243.23 336.34 501.67 670.04 424.84 283.64 Emergency Room Visits Visits 891 4532 4769 9774 8317 302 32 2 0 28619 Visits/ 1,000 Member Months 32.47 16.51 12.38 12.47 10.37 13.83 24.90 13.07 12.47 Ambulatory Surgery/Procedures Procedures 191 1258 1080 5167 13762 554 44 2 0 22058 Procedures/ 1,000 Member Months 6.96 4.58 2.80 6.59 17.16 25.38 34.24 13.07 9.61 Observation Room Stays Resulting in Discharge Stays 29 110 141 1047 638 23 1 0 0 1989 Stays/ 1,000 Member Months 1.06 0.40 0.37 1.34 0.80 1.05 0.78 0.00 0.87 Page 37 Use of Services Blue Plus Ambulatory Care Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Measurement Year Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2006 (Reporting Year 2005) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 38 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Commercial Measurement Year Age 2005 Member Months <1 27442 1-9 274460 10-19 385116 20-44 783540 45-64 802105 65-74 21829 75-84 1285 85+ 153 Unknown Total Data Last Refreshed: Oct 7, 2009 10:56 AM 0 2295930 Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months <1 0 0.00 0 0.00 NA 1-9 1 0.00 8 0.03 8.00 10-19 6 0.02 70 0.18 11.67 20-44 22 0.03 228 0.29 10.36 45-64 343 0.43 4877 6.08 14.22 65-74 62 2.84 831 38.07 13.40 75-84 5 3.89 71 55.25 14.20 85+ 1 6.54 14 91.50 14.00 0.19 0 6099 2.66 NA 13.86 Age Unknown Total 0 440 HEDIS 2006 (Reporting Year 2005) Average Length of Stay Page 39 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Measurement Year Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2006 (Reporting Year 2005) NR NR Page 40 Use of Services Blue Plus Inpatient Utilization - Nonacute Care Data Last Refreshed: Oct 7, 2009 10:56 AM MSHO Measurement Year Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total NR HEDIS 2006 (Reporting Year 2005) NR NR Page 41 Use of Services Blue Plus Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Commercial Measurement Year Age 0-12 13-17 18-64 65+ Unknown Total Data Last Refreshed: Oct 7, 2009 10:56 AM 2005 Male Member Months Female Total 210783 103886 783231 14395 0 1112295 196354 99466 878943 8872 0 1183635 407137 203352 1662174 23267 0 2295930 Discharges Discharges / 1,000 Member Months Age 0-12 Days* Average Length of Stay Gender M 36 0.17 659 18.31 F 9 0.05 88 9.78 Total 45 0.11 747 16.60 M 13-17 100 0.96 1685 16.85 F 125 1.26 1746 13.97 Total 225 1.11 3431 15.25 M 18-64 186 0.24 1315 7.07 F 263 0.30 1929 7.33 Total 449 0.27 3244 7.22 65+ M 1 0.07 13 13.00 F 0 0.00 0 NA Total 1 0.04 13 13.00 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 323 0.29 3672 11.37 F 397 0.34 3763 9.48 TOTAL 720 0.31 7435 10.33 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table. HEDIS 2006 (Reporting Year 2005) Page 42 Use of Services Blue Plus Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Measurement Year Age 0-12 13-17 18-64 65+ Unknown Total Male Member Months Female Total NR NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay Gender M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table. HEDIS 2006 (Reporting Year 2005) Page 43 Use of Services Blue Plus Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Oct 7, 2009 10:56 AM MSHO Measurement Year Age 0-12 13-17 18-64 65+ Unknown Total Male Member Months Female Total NR NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay Gender M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table. HEDIS 2006 (Reporting Year 2005) Page 44 Use of Services Blue Plus Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Measurement Year 2005 Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total 0-12 Member Months (Ambulatory) Total Male Female Total Male Female Total Male Female Total 210783 103886 196354 99466 407137 203352 210783 103886 196354 99466 407137 203352 210783 103886 196354 99466 407137 203352 210783 103886 196354 99466 407137 203352 783231 14395 0 1112295 878943 8872 0 1183635 1662174 23267 0 2295930 783231 14395 0 1112295 878943 8872 0 1183635 1662174 23267 0 2295930 783231 14395 0 1112295 878943 8872 0 1183635 1662174 23267 0 2295930 783231 14395 0 1112295 878943 8872 0 1183635 1662174 23267 0 2295930 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Day/Night) Female Any Mental Health Services Age Member Months (Inpatient) Male Number Percent Inpatient Mental Health Services Percent Number Day/Night Mental Health Services Percent Number Ambulatory Mental Health Services Percent Number 1061 601 1662 1019 1121 2140 3999 7728 11727 29 21 50 0 0 0 6108 9471 15579 6.04% 3.67% 4.90% 11.77% 13.52% 12.63% 6.13% 10.55% 8.47% 2.42% 2.84% 2.58% NA NA NA 6.59% 9.60% 8.14% 15 8 23 58 74 132 150 211 361 1 0 1 0 0 0 224 293 517 7 5 12 28 41 69 35 87 122 0 0 0 0 0 0 70 133 203 1058 599 1657 1013 1111 2124 3975 7694 11669 29 21 50 0 0 0 6075 9425 15500 HEDIS 2006 (Reporting Year 2005) 0.09% 0.05% 0.07% 0.67% 0.89% 0.78% 0.23% 0.29% 0.26% 0.08% 0.00% 0.05% NA NA NA 0.24% 0.30% 0.27% 0.04% 0.03% 0.04% 0.32% 0.49% 0.41% 0.05% 0.12% 0.09% 0.00% 0.00% 0.00% NA NA NA 0.08% 0.13% 0.11% 6.02% 3.66% 4.88% 11.70% 13.40% 12.53% 6.09% 10.50% 8.42% 2.42% 2.84% 2.58% NA NA NA 6.55% 9.56% 8.10% Page 45 Use of Services Blue Plus Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Measurement Year Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female NR Member Months (Inpatient) Total 0-12 Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Total NR Unknown M F Total M F Total NR NR NR NR Total HEDIS 2006 (Reporting Year 2005) Female Total Male Female Total Member Months (Ambulatory) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Mental Health Services Age Male Member Months (Day/Night) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Inpatient Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Day/Night Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Ambulatory Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 46 Use of Services Blue Plus Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 7, 2009 10:56 AM MSHO Measurement Year Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Member Months (Inpatient) Total 0-12 Sex M F Total Number NR 13-17 M F Total NR 18-64 M F Total NR 65+ M F Total NR Unknown M F Total M F Total NR NR NR NR Total HEDIS 2006 (Reporting Year 2005) Female Total Male Female Total Member Months (Ambulatory) Male Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Any Mental Health Services Age Male Member Months (Day/Night) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Inpatient Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Day/Night Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Ambulatory Mental Health Services Percent Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 47 Use of Services Blue Plus Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 7, 2009 10:56 AM Medicaid Measurement Year 2005 Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total 0-12 Member Months (Ambulatory) Male Female Total Male Female Total Male Female Total Male Female Total 247059 83677 501152 166977 254093 83300 247059 83677 501152 166977 254093 83300 247059 83677 501152 166977 254093 83300 247059 83677 501152 166977 248130 28369 0 613892 419689 78022 0 828447 667819 106391 0 1442339 248130 28369 0 613892 419689 78022 0 828447 667819 106391 0 1442339 248130 28369 0 613892 419689 78022 0 828447 667819 106391 0 1442339 248130 28369 0 613892 419689 78022 0 828447 667819 106391 0 1442339 Sex M F Total 13-17 M F Total 18-64 M F Total 65+ M F Total Unknown M F Total M F Total Total Member Months (Day/Night) 254093 83300 Any Mental Health Services Age Member Months (Inpatient) Number Percent Inpatient Mental Health Services Percent Number Day/Night Mental Health Services Percent Number Ambulatory Mental Health Services Percent Number 2036 1339 3375 1243 1321 2564 2729 6498 9227 240 618 858 0 0 0 6248 9776 16024 9.62% 6.50% 8.08% 17.91% 18.94% 18.43% 13.20% 18.58% 16.58% 10.15% 9.51% 9.68% NA NA NA 12.21% 14.16% 13.33% 44 24 68 83 148 231 233 365 598 24 53 77 0 0 0 384 590 974 14 4 18 26 37 63 22 79 101 3 19 22 0 0 0 65 139 204 2025 1336 3361 1233 1296 2529 2660 6427 9087 228 585 813 0 0 0 6146 9644 15790 HEDIS 2006 (Reporting Year 2005) 0.21% 0.12% 0.16% 1.20% 2.12% 1.66% 1.13% 1.04% 1.07% 1.02% 0.82% 0.87% NA NA NA 0.75% 0.85% 0.81% 0.07% 0.02% 0.04% 0.37% 0.53% 0.45% 0.11% 0.23% 0.18% 0.13% 0.29% 0.25% NA NA NA 0.13% 0.20% 0.17% 9.56% 6.49% 8.05% 17.76% 18.59% 18.17% 12.86% 18.38% 16.33% 9.64% 9.00% 9.17% NA NA NA 12.01% 13.97% 13.14% Page 48 Use of Services Blue Plus Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Commercial Measurement Year Age 0-12 13-17 18-64 65+ Unknown Total Data Last Refreshed: Oct 7, 2009 10:56 AM 2005 Male Member Months Female Total 210783 103886 783231 14395 0 1112295 196354 99466 878943 8872 0 1183635 407137 203352 1662174 23267 0 2295930 Discharges Discharges / 1,000 Member Months Age 0-12 Days Average Length of Stay M 0 0.00 0 NA F 0 0.00 0 NA Total 0 0.00 0 NA 13-17 M 56 0.54 1346 24.04 F 50 0.50 722 14.44 Total 106 0.52 2068 19.51 18-64 M 258 0.33 3035 11.76 F 163 0.19 1844 11.31 Total 421 0.25 4879 11.59 65+ M 3 0.21 16 5.33 F 0 0.00 0 NA Total 3 0.13 16 5.33 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA M Total 317 0.28 4397 13.87 F 213 0.18 2566 12.05 TOTAL 530 0.23 6963 13.14 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table. HEDIS 2006 (Reporting Year 2005) Page 49 Use of Services Blue Plus Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Measurement Year Age 0-12 13-17 18-64 65+ Unknown Total Male Member Months Female Total NR NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table. HEDIS 2006 (Reporting Year 2005) Page 50 Use of Services Blue Plus Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Oct 7, 2009 10:56 AM MSHO Measurement Year Age 0-12 13-17 18-64 65+ Unknown Total Male Member Months Female Total NR NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table. HEDIS 2006 (Reporting Year 2005) Page 51 Use of Services Blue Plus Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Measurement Year 2005 Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 210783 103886 100054 117734 565443 14395 0 1112295 Female 196354 99466 110270 142203 626470 8872 0 1183635 Total 407137 203352 210324 259937 1191913 23267 0 2295930 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 2 5 7 197 137 334 258 138 396 183 96 279 767 449 1216 13 1 14 0 0 0 1420 826 2246 HEDIS 2006 (Reporting Year 2005) Percent 0.01% 0.03% 0.02% 2.28% 1.65% 1.97% NR NR NA 1.04% 0.59% 0.82% 1.63% 0.86% 1.22% 1.08% 0.14% 0.72% NA NA NA 1.53% 0.84% 1.17% Member Months (Inpatient) Male 210783 103886 100054 117734 565443 14395 0 1112295 Female 196354 99466 110270 142203 626470 8872 0 1183635 Total 407137 203352 210324 259937 1191913 23267 0 2295930 Member Months (Day/Night) Male 210783 103886 100054 117734 565443 14395 0 1112295 Female 196354 99466 110270 142203 626470 8872 0 1183635 Total 407137 203352 210324 259937 1191913 23267 0 2295930 Member Months (Ambulatory) Male 210783 103886 100054 117734 565443 14395 0 1112295 Female 196354 99466 110270 142203 626470 8872 0 1183635 Total 407137 203352 210324 259937 1191913 23267 0 2295930 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 3 3 58 47 105 76 42 118 44 25 69 243 143 386 7 0 7 0 0 0 428 260 688 Number 0 0 0 9 11 20 4 9 13 6 7 13 21 15 36 0 0 0 0 0 0 40 42 82 Number 2 2 4 175 121 296 226 115 341 166 81 247 643 378 1021 7 1 8 0 0 0 1219 698 1917 Percent 0.00% 0.02% 0.01% 0.67% 0.57% 0.62% NR NR NA 0.25% 0.15% 0.20% 0.52% 0.27% 0.39% 0.58% 0.00% 0.36% NA NA NA 0.46% 0.26% 0.36% Percent 0.00% 0.00% 0.00% 0.10% 0.13% 0.12% NR NR NA 0.03% 0.04% 0.04% 0.04% 0.03% 0.04% 0.00% 0.00% 0.00% NA NA NA 0.04% 0.04% 0.04% Percent 0.01% 0.01% 0.01% 2.02% 1.46% 1.75% NR NR NA 0.95% 0.50% 0.73% 1.36% 0.72% 1.03% 0.58% 0.14% 0.41% NA NA NA 1.32% 0.71% 1.00% Page 52 Use of Services Blue Plus Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Measurement Year Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2006 (Reporting Year 2005) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Day/Night) Member Months (Ambulatory) Male Female Male Female NR NR NR NR Total NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 53 Use of Services Blue Plus Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 10:56 AM MSHO Measurement Year Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2006 (Reporting Year 2005) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Day/Night) Member Months (Ambulatory) Male Female Male Female NR NR NR NR Total NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 54 Use of Services Blue Plus Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 7, 2009 10:56 AM Medicaid Measurement Year 2005 Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 254093 83300 60742 53708 133680 28369 0 613892 Female 247059 83677 116180 110021 193488 78022 0 828447 Total 501152 166977 176922 163729 327168 106391 0 1442339 Any Chemical Dependency Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 11 4 15 302 243 545 436 474 910 449 505 954 937 801 1738 65 63 128 0 0 0 2200 2090 4290 HEDIS 2006 (Reporting Year 2005) Percent 0.05% 0.02% 0.04% 4.35% 3.48% 3.92% NR NR NA 2.12% 2.45% 2.28% 8.41% 4.97% 6.37% 2.75% 0.97% 1.44% NA NA NA 4.30% 3.03% 3.57% Member Months (Inpatient) Male 254093 83300 60742 53708 133680 28369 0 613892 Female 247059 83677 116180 110021 193488 78022 0 828447 Total 501152 166977 176922 163729 327168 106391 0 1442339 Member Months (Day/Night) Male 254093 83300 60742 53708 133680 28369 0 613892 Female 247059 83677 116180 110021 193488 78022 0 828447 Total 501152 166977 176922 163729 327168 106391 0 1442339 Member Months (Ambulatory) Male 254093 83300 60742 53708 133680 28369 0 613892 Female 247059 83677 116180 110021 193488 78022 0 828447 Total 501152 166977 176922 163729 327168 106391 0 1442339 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 4 1 5 119 102 221 140 159 299 158 160 318 329 296 625 38 36 74 0 0 0 788 754 1542 Number 0 0 0 16 16 32 17 9 26 14 19 33 17 19 36 2 1 3 0 0 0 66 64 130 Number 7 3 10 264 193 457 369 396 765 378 435 813 781 682 1463 35 32 67 0 0 0 1834 1741 3575 Percent 0.02% 0.00% 0.01% 1.71% 1.46% 1.59% NR NR NA 0.75% 0.78% 0.76% 2.95% 1.84% 2.29% 1.61% 0.55% 0.83% NA NA NA 1.54% 1.09% 1.28% Percent 0.00% 0.00% 0.00% 0.23% 0.23% 0.23% NR NR NA 0.07% 0.09% 0.08% 0.15% 0.12% 0.13% 0.08% 0.02% 0.03% NA NA NA 0.13% 0.09% 0.11% Percent 0.03% 0.01% 0.02% 3.80% 2.77% 3.28% NR NR NA 1.79% 2.11% 1.95% 7.01% 4.23% 5.37% 1.48% 0.49% 0.76% NA NA NA 3.58% 2.52% 2.97% Page 55 Use of Services Blue Plus Outpatient Drug Utilization Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Measurement Year Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age 2005 Member Months 262937 342504 691391 705623 19249 1116 127 0 2022947 Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total $4,543,396.47 $10,759,294.92 $30,087,630.96 $68,338,409.19 $2,840,326.85 $180,058.66 $11,077.46 $222.91 $116,760,417.42 HEDIS 2006 (Reporting Year 2005) Avg. Cost of Prescriptions / Per Member Per Month $17.28 $31.41 $43.52 $96.85 $147.56 $161.34 $87.22 $57.72 Total Number of Prescriptions 72492 118753 429679 980404 84680 22839 4105 28 1712980 Avg. Num. Of Prescriptions / Per Member Per Year 3.31 4.16 7.46 16.67 52.79 245.58 387.87 10.16 Page 56 Use of Services Blue Plus Outpatient Drug Utilization Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Measurement Year Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Member Months NR Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Avg. Cost of Prescriptions / Per Member Per Month Total Number of Prescriptions NR NR NR NR NR NR NR NR HEDIS 2006 (Reporting Year 2005) NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR NR Page 57 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2006 (Reporting Year 2005) Ages 20-44 Ages 45-64 Ages 65+ 37203 53678 1764 35220 51513 1695 94.67% 94.44% 94.90% 95.97% 95.80% 96.13% 96.09% 95.16% 97.02% 2005 A Page 58 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2006 (Reporting Year 2005) Page 59 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 10:56 AM MSHO Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2006 (Reporting Year 2005) Page 60 Access/Availability of Care Blue Plus Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 7, 2009 10:56 AM Medicaid Data Elements General Measure Data Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2006 (Reporting Year 2005) Ages 20-44 Ages 45-64 Ages 65+ 21499 10676 5835 2005 A 18134 9050 4677 84.35% 83.86% 84.84% 84.77% 84.08% 85.46% 80.15% 79.12% 81.19% Page 61 Access/Availability of Care Blue Plus Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2006 (Reporting Year 2005) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 2070 10468 10406 21076 2023 9336 9013 18756 97.73% 97.06% 98.40% 89.19% 88.59% 89.79% 86.61% 85.95% 87.27% 88.99% 88.57% 89.42% 2005 A Page 62 Access/Availability of Care Blue Plus Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 7, 2009 10:56 AM Medicaid Data Elements Measurement Year Data collection methodology (Administrativ only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2006 (Reporting Year 2005) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 3074 9874 7393 12184 2005 A 2996 8774 6487 10832 97.46% 96.89% 98.03% 88.86% 88.23% 89.49% 87.75% 86.99% 88.50% 88.90% 88.34% 89.47% Page 63 Access/Availability of Care Blue Plus Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial Timeliness of Prenatal Care Postpartum Care 2004 HO 2004 HO S S Eligible member population (i.e. members who meet all denominator criteria) 2577 2577 Number of numerator events by administrative data in eligible population (before exclusions) 909 1648 Current year's administrative rate (before exclusions) Measurement Year Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) 35.27% 63.95% Minimum required sample size (MRSS) or other sample size 270 270 Oversampling rate Final sample size (FSS) 5% 284 5% 284 Number of numerator events by administrative data in FSS 97 184 34.15% 64.79% Number of original sample records excluded because of valid data errors 1 1 Number of employee/dependent medical records excluded 0 0 1 270 95 160 1 270 175 33 94.44% 91.53% 97.36% 77.04% 71.83% 82.24% Administrative rate on FSS Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2006 (Reporting Year 2005) Page 64 Access/Availability of Care Blue Plus Prenatal and Postpartum Care Data Last Refreshed: Oct 7, 2009 10:56 AM Medicaid Timeliness of Prenatal Care Postpartum Care 2004 HO 2005 HO S S Eligible member population (i.e. members who meet all denominator criteria) 3595 3705 Number of numerator events by administrative data in eligible population (before exclusions) 692 2180 Current year's administrative rate (before exclusions) Measurement Year Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) 19.25% 58.84% Minimum required sample size (MRSS) or other sample size 335 360 Oversampling rate Final sample size (FSS) 5% 352 5% 378 Number of numerator events by administrative data in FSS 66 229 18.75% 60.58% Number of original sample records excluded because of valid data errors 0 0 Number of employee/dependent medical records excluded 0 0 0 335 62 236 0 360 216 31 88.96% 85.45% 92.46% 68.61% 63.68% 73.54% Administrative rate on FSS Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2006 (Reporting Year 2005) Page 65 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 10:56 AM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment 2005 A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data 18-25 Year Olds 169 289 131 842 12 1443 55 11 110 17 33 10 307 54 5 1 510 93 Reported rate 32.54% 6.51% 38.06% 5.88% 25.19% 7.63% 36.46% 6.41% NA NA 35.34% 6.44% Lower 95% confidence interval 25.18% 2.49% 32.29% 3.00% 17.38% 2.70% 33.15% 4.70% NA NA 32.84% 5.14% Upper 95% confidence interval 39.90% 10.52% 43.83% 8.77% 33.01% 12.56% 39.77% 8.13% NA NA 37.84% 7.75% HEDIS 2006 (Reporting Year 2005) Page 66 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment 18-25 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR NR NR Reported rate NR NR NR NR NR NR NR NR NR NR NR NR Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Numerator events by administrative data HEDIS 2006 (Reporting Year 2005) Page 67 Access/Availability of Care Blue Plus Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 7, 2009 10:56 AM MSHO 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment 18-25 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 26-34 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 35-64 Year Olds Engagement Initiation of of AOD AOD Treatment Treatment 65+ Year Olds Engagement Initiation of of AOD AOD Treatment Treatment Overall Rate Engagement Initiation of of AOD AOD Treatment Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data NR NR Reported rate NR NR NR NR NR NR NR NR NR NR NR NR Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2006 (Reporting Year 2005) Page 68 Health Plan Stability Blue Plus Practitioner Turnover Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Measurement Year Practitioner Types Number of Practitioners as of 12/31/2004 Number of Practitioners who were not affiliated with the plan as of 12/31/2005 Practitioner Turnover Rate Practitioner Retention Rate Primary Care Physicians NR NR Non-Physician Primary Care Practitioners NR NR HEDIS 2006 (Reporting Year 2005) Page 69 Health Plan Stability Blue Plus Years in Business / Total Membership Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Measurement Year Product/Product Line Years in Business Members* NR NR NR NR NR NR HMO (Total) Medicaid Commercial Medicare (cost or risk) Self-insured Other PPO (Total) Commercial Medicare (cost or risk) Self-insured Other POS (Total) Commercial Medicare (cost or risk) Self-insured Other NR Total * Total number of members in each category as of December 31, 2005 HEDIS 2006 (Reporting Year 2005) Page 70 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Commercial Measurement Year <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Data Last Refreshed: Oct 7, 2009 10:56 AM 2005 Male 14352 59736 82248 94116 64224 38436 Member Months Female 13092 55308 77172 89328 60924 38088 353112 31.75% 61620 51660 66072 80940 99684 333912 28.21% 72180 64872 77340 90960 118224 359976 32.36% 111372 112752 97788 62904 423576 35.79% 130452 126096 98640 62100 384816 34.60% 11076 2364 684 144 60 60 417288 35.25% 7104 1284 372 84 24 12 14388 1.29% 0 8880 0.75% 0 1112292 1183656 HEDIS 2006 (Reporting Year 2005) Total 27444 115044 159420 183444 125148 76524 687024 29.92% 133800 116532 143412 171900 217908 783552 34.13% 241824 238848 196428 125004 802104 34.94% 18180 3648 1056 228 84 72 23268 1.01% 0 2295948 Page 71 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 10:56 AM Medicare Advantage Measurement Year Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2006 (Reporting Year 2005) Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 72 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 7, 2009 10:56 AM MSHO Measurement Year Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2006 (Reporting Year 2005) Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 73 Health Plan Descriptive Information Blue Plus Enrollment by Product Line (Age & Sex) Medicaid Measurement Year <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Data Last Refreshed: Oct 7, 2009 10:56 AM 2005 Male 30927 84482 87983 85105 48896 24709 Member Months Female 30256 81720 85109 84551 49100 30848 362102 58.98% 36033 28395 25313 27245 31598 361584 43.65% 85332 61593 48428 47648 48543 148584 24.20% 28913 22140 14062 9722 291544 35.19% 38741 24883 18082 15591 74837 12.19% 6276 5390 4830 4968 4039 2866 97297 11.74% 9858 9116 11348 14006 15266 18428 28369 4.62% 0 78022 9.42% 0 613892 828447 HEDIS 2006 (Reporting Year 2005) Total 61183 166202 173092 169656 97996 55557 723686 50.17% 121365 89988 73741 74893 80141 440128 30.51% 67654 47023 32144 25313 172134 11.93% 16134 14506 16178 18974 19305 21294 106391 7.38% 0 1442339 Page 74
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