Preferred One Community Health Plan Plan Name 2004 Reporting Year General Info Submission # 1 Last Refreshed: 23 9/30/2005 11:44:02 AM Page Title Disclaimers Effectiveness of Care Measures Plan ID 2 Measure Page Use of Services Measures Measure Page Childhood Immunization Status 3 Well-Child Visits In The First 15 Months of Life 21 Adolescent Immunization Status 4 Well-Child Visits In The Third, Fourth, Fifth And Sixth Year of Life 22 Appropriate Treatment of Children w/ Upper Respiratory Infection 5 Adolescent Well-Care Visits 23 Appropriate Testing for Children with Pharyngitis 6 Frequency of Selected Procedures 24 Colorectal Cancer Screening 7 Inpatient Utilization - General Hospital/Acute Care 25 Breast Cancer Screening 8 Ambulatory Care 27 Cervical Cancer Screening 9 Inpatient Utilization - Nonacute Care 29 Chlamydia Screening in Women 10 Mental Health Utilization - Inpatient Discharges and Average Length of Stay 31 Controlling High Blood Pressure 11 Mental Health Utilization - % of Members Receiving Inpatient and Ambulatory Services 33 Beta Blocker Treatment after a Heart Attack 12 Chemical Dependency Utilization - Inpatient Discharges and Average Length of Stay 35 Cholesterol Management 13 Identification of Alcohol and Other Drug Services 37 Comprehensive Diabetes Care 14 Outpatient Drug Utilization 39 Appropriate Medications for People with Asthma 16 Follow-up After Hospitalization For Mental Illness 17 Antidepressant Medication Management 18 Osteoporosis Management in Women 20 Access / Availability of Care Measure Measure Page Practitioner Turnover 47 Years in Business / Total Membership 48 Page Adults' Access to Preventive/Ambulatory Health Services 41 Children's Access to Primary Care Practitioners 43 Prenatal and Postpartum Care 44 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 45 HEDIS 2005 (Reporting Year 2004) Health Plan Stability Health Plan Descriptive Information Measure Enrollment by Product Line (Age & Sex) Page 49 DISCLAIMERS -1 0. Disclaimer Query located below 1. The MN Department of Human Services was responsible for collecting and reporting PMAP, GAMC, MNCare and MSHO product data for the 2004 reporting year. For information regarding these products, please contact: Vicki Kunerth, Director - Performance Measurement Quality Improvement Minnesota Department of Human Services [email protected] (651) 431-2618 HEDIS 2005 (Reporting Year 2004) Page 2 Effectiveness of Care Preferred One Community Health Plan Childhood Immunization Status Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) HiB Hepatitis B VZV Combo 1 Combo 2 148 38.24% 163 42.12% 330 85.27% 164 42.38% 162 41.86% 290 74.94% 126 32.56% 114 29.46% 148 38.24% 163 42.12% 330 85.27% 164 42.38% 162 41.86% 290 74.94% 126 32.56% 114 29.46% 148 163 330 164 162 290 126 114 192 194 21 163 185 27 177 167 88.54% 85.23% 91.86% 92.97% 90.28% 95.66% 91.41% 88.47% 94.34% 85.16% 81.47% 88.84% 90.36% 87.28% 93.45% 82.55% 78.63% 86.48% 78.91% 74.70% 83.12% 73.18% 68.62% 77.74% 387 3 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval MMR 387 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data IPV/OPV HO N 387 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size DTaP/DT 384 Page 3 Effectiveness of Care Preferred One Community Health Plan Adolescent Immunization Status Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 213 75 19 63 1 44.19% 15.56% 3.94% 13.07% 0.21% NR NR NR NR NR Numerator Events by Admin Data 187 65 14 54 0 Numerator Events by Medical Record Data Collection Methodology HO Sampling Method Used CS Eligible Member Population 482 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) 411 10.00% 411 Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors 1 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 Denominator 411 132 207 159 208 145 Reported Rate 77.62% 66.18% 42.09% 63.75% 35.28% Lower 95% Confidence Interval Upper 95% Confidence Interval 73.46% 81.77% 61.48% 70.88% 37.20% 46.99% 58.98% 68.52% 30.54% 40.02% HEDIS 2005 (Reporting Year 2004) Page 4 Effectiveness of Care Preferred One Community Health Plan Appropriate Treatment for Children with Upper Respiratory Infection Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Member Months Age <1 8540 1-4 31510 5-9 40779 10-14 43748 15-17 26868 151445 Total Data Elements Data Collection Methodology Eligible Member Population General Measure Data A 721 Eligible population by non-ER/Urgent Care Visits* Eligible Population by ER/Urgent Care Visits* Numerator Events by Admin Data 108 Numerator by non-ER/Urgent Care Visits* Numerator by ER/Urgent Care Visits* Reported Rate 85.02% Lower 95% Confidence Interval 82.35% Upper 95% Confidence Interval 87.70% Data Elements with an Asterisk(*) are OPTIONAL and are not used in any calculation or total HEDIS 2005 (Reporting Year 2004) Page 5 Effectiveness of Care Preferred One Community Health Plan Appropriate Testing for Children with Pharyngitis Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Data Elements Data Collection Methodology Eligible Member Population General Measure Data A 775 Eligible population by non-ER/Urgent Care Visits* Eligible Population by ER/Urgent Care Visits* Numerator Events by Admin Data 665 Numerator by non-ER/Urgent Care Visits* Numerator by ER/Urgent Care Visits* Reported Rate 85.81% Lower 95% Confidence Interval 83.28% Upper 95% Confidence Interval 88.33% Data Elements with an Asterisk(*) are OPTIONAL and are not used in any calculation or total HEDIS 2005 (Reporting Year 2004) Page 6 Effectiveness of Care Preferred One Community Health Plan Colorectal Cancer Screening Data Last Refreshed: Sep 30, 2005 11:44 AM Data Elements Data collection methodology (administrative or hybrid) Commercial Medicare + Choice A Sampling method used (see User's Guide for entry descriptions) Eligible population 4332 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) NR NR NR NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data 1681 FOBT by administrative data* 252 Flexible sigmoidoscopy by administrative data* 335 DCBE by administrative data* Colonoscopy by administrative data* 57 1423 Numerator events by medical records FOBT by medical records* Flexible sigmoidoscopy by medical records* DCBE by medical records* Colonoscopy by medical records* Reported rate NR NR Lower 95% confidence interval NR NR Upper 95% confidence interval NR NR Data Elements with an Asterisk(*) are OPTIONAL and are not used in any calculation or total HEDIS 2005 (Reporting Year 2004) Page 7 Effectiveness of Care Preferred One Community Health Plan Breast Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial A Medicare + Choice 2019 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Records Excluded because of contraindications through Admin data Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) 1513 74.94% 73.02% 76.85% NR NR NR Page 8 Effectiveness of CarePreferred One Community Health Plan Cervical Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial A 2811 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors 73.03% NR Records Excluded because of contraindications through Admin Data Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) 2053 #VALUE! #VALUE! #VALUE! Page 9 Effectiveness of Care Preferred One Community Health Plan Chlamydia Screening in Women Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Data Elements Data Collection Methodology Eligible Member Population Records Excluded - Contraindications/Admin Data Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) General Measure Data Ages 16-20 Ages 21-25 Total A 452 722 1174 0 0 0 452 109 24.12% 20.06% 28.17% 722 201 27.84% 24.50% 31.18% 1174 310 26.41% 23.84% 28.97% Page 10 Effectiveness of Care Preferred One Community Health Plan Controlling High Blood Pressure Data Last Refreshed: Sep 30, 2005 11:44 AM Data Elements Data Collection Methodology (Hybrid) Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Commercial HO CS 1327 0 0.00% 411 15.00% 411 NR NR NR Records Excluded because of Valid Data Errors 0 Records Excluded because of contraindications through Admin Data 0 Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) Medicare + Choice 18 0 13 406 0 234 57.64% 52.71% 62.57% NR NR NR Page 11 Effectiveness of Care Preferred One Community Health Plan Beta Blocker Treatment after Heart Attack Data Elements Data Collection Methodology Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial HO Sampling Method Used N Eligible Member Population 35 Numerator Events by Admin Data on Eligible Population 31 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate 88.57% NR 35 0.00% Final Sample Size (FSS) 35 Numerator events by admin data in FSS 31 Admin rate on FSS Medicare + Choice 88.57% Records Excluded because of Valid Data Errors 0 Records Excluded because of contraindications through Admin Data 0 Records Excluded because of contraindications through Medical Record Review 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List 0 Denominator 35 Numerator Events by Admin Data 31 Numerator Events by Medical Record 3 NR Reported Rate 97.14% NR Lower 95% Confidence Interval 90.19% NR Upper 95% Confidence Interval 100.00% NR HEDIS 2005 (Reporting Year 2004) Page 12 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management After Acute Cardiovascular Events Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Data Elements General Measure Data LDL-C screening 60365 Days LDL-C Level of LDL-C Level of <100 mg/dL 60- <130 mg/dL 60365 Days 365 Days Data Collection Methodology Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Records Excluded because of Valid Data Errors Records Excluded because of contraindications through Admin Data Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) Page 13 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 1 Records Excluded because of contraindications through Admin Data 0 Records Excluded because of contraindications through Medical Record Review 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Oversample List 1 Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy 768 86.20% 891 100.00% 435 48.82% 762 85.52% 0 0.00% 0 0.00% 498 55.89% NR NR NR NR NR NR NR 360 16 91.48% 0 123 29.93% 221 5 54.99% 364 15 92.21% 0 264 64.23% 0 171 41.61% 225 23 60.34% 88.66% 94.30% 25.38% 34.48% 50.06% 59.92% 89.50% 94.93% 59.48% 68.99% 36.72% 46.49% 55.49% 65.19% 411 Number of Records Excluded Because of Valid Data Errors Reported Rate Lower 95% Confidence Interval Eye Exam 411 10.00% Numerator events by admin data in FSS Admin rate on FSS Denominator Numerator Events by Admin Data Numerator Events by Medical Record Poor HbA1c Control HO CS 891 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) HbA1c Testing 411 Page 14 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Records Excluded because of contraindications through Admin Data Records Excluded because of contraindications through Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) Page 15 Effectiveness of Care Preferred One Community Health Plan Appropriate Medications for People with Asthma Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Data Elements Data Collection Methodology Eligible Member Population Total Exclusions Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 41 0 41 33 80.49% 67.14% 93.84% 93 0 93 74 79.57% 70.84% 88.30% 292 0 292 238 81.51% 76.88% 86.13% 426 0 426 345 80.99% 77.14% 84.83% A Page 16 Effectiveness of Care Preferred One Community Health Plan Follow-Up After Hospitalization for Mental Illness Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) General Measure Data Medicare + Choice W/in 7 Days of W/in 30 Days of Discharge Discharge General Measure Data W/in 7 Days of W/in 30 Days of Discharge Discharge A 73 33 45.21% 33.10% 57.31% 50 68.49% 57.15% 79.83% NR NR NR NR NR NR Page 17 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 40 16.00% 11.26% 20.74% 161 64.40% 58.26% 70.54% 118 47.20% 40.81% 53.59% A 250 Page 18 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 19 Effectiveness of Care Preferred One Community Health Plan Osteoporosis Management in Women Who had a Fracture Data Elements Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Data Collection Methodology Eligible Member Population Nonduplicated prior to bone mineral density exclusions* Nonduplicated prior to prescription exclusions* Nonduplicated other exclusions* Total nonduplicated exclusions Numerator events for bone mineral density by administrative data* Numerator events for precription by administrative data* Numerator events for both bone density and prescription by administrative data* Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) NR NR NR Page 20 Use of Services Preferred One Community Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 6 4 2 13 27 83 223 1.68% 0.21% 3.15% 1.12% 0.00% 2.35% 0.56% 0.00% 1.47% 3.63% 1.55% 5.71% 7.54% 4.67% 10.42% 23.18% 18.67% 27.70% 62.29% 57.13% 67.45% A 358 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) Page 21 Use of Services Preferred One Community Health Plan Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial A 1940 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) 1094 56.39% 54.16% 58.62% Page 22 Use of Services Preferred One Community Health Plan Adolescent Well-Care Visits Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial A 5078 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR Records Excluded - Contraindications/Admin Data Records Excluded - Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2005 (Reporting Year 2004) 1431 28.18% 26.93% 29.43% Page 23 Use of Services Preferred One Community Health Plan Frequency of Selected Procedures Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Age 0-4 0-9 5-19 10-19 15-44 20-64 30-64 45-64 65+ Male 195988 152418 75417 2791 Procedure Myringotomy Age 0-4 5-19 Tonsillectomy 0-9 10-19 Dilation & 15-44 Curettage 45-64 Hysterectomy, 15-44 Abdominal 45-64 65+ Hysterectomy, 15-44 Vaginal 45-64 65+ Cholecystectomy, 30-64 Open 15-44 45-64 65+ 65+ Cholecystectomy, 30-64 Closed 15-44 45-64 65+ 65+ Laminectomy / 20-64 Diskectomy 20-64 Angioplasty (PTCA) 45-64 45-64 65+ 65+ Cardiac 45-64 Catheterization 45-64 65+ 65+ CABG 45-64 45-64 65+ 65+ Prostatectomy 45-64 65+ HEDIS 2005 (Reporting Year 2004) Member Months Female Total 40050 80829 126672 85893 137362 194410 77647 2357 Sex Total Total Total Total F F F F F F F F M F F M F M F F M F M F M F M F M F M F M F M F M M Number of Procedures 181 44 67 24 10 7 27 27 0 28 26 1 4 3 5 0 0 20 52 36 1 0 38 40 52 11 4 0 52 21 2 1 12 2 0 0 19 5 Procedures / 1,000 Member Months 4.52 0.35 0.83 0.28 0.07 0.09 0.20 0.35 0.00 0.20 0.33 0.42 0.03 0.02 0.06 0.00 0.00 0.13 0.38 0.46 0.36 0.00 0.19 0.21 0.69 0.14 1.43 0.00 0.69 0.27 0.72 0.42 0.16 0.03 0.00 0.00 0.25 1.79 Page 24 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65+ Unknown Total Data Last Refreshed: Sep 30, 2005 11:44 AM Member Months 8540 72289 85893 237334 153064 4781 325 42 0 562268 Discharges Discharges / 1,000 Member Months 90 120 119 1361 925 67 15 7 0 2704 10.54 1.66 1.39 5.73 6.04 14.01 46.15 166.67 73 97 52 290 434 34 14 6 0 1000 8.55 1.34 0.61 1.22 2.84 7.11 43.08 142.86 17 23 48 340 486 33 1 1 0 949 1.99 0.32 0.56 1.43 3.18 6.90 3.08 23.81 19 729 3 0 0 751 0.22 3.07 0.02 0.00 HEDIS 2005 (Reporting Year 2004) 4.81 1.78 1.69 1.56 Days Days / 1,000 Member Months 815 278 308 3796 3054 226 65 21 0 8563 95.43 3.85 3.59 15.99 19.95 47.27 200.00 500.00 610 227 119 721 1282 85 55 18 0 3117 71.43 3.14 1.39 3.04 8.38 17.78 169.23 428.57 205 51 129 1036 1756 141 10 3 0 3331 24.00 0.71 1.50 4.37 11.47 29.49 30.77 71.43 60 2033 10 0 0 2103 0.70 8.57 0.07 0.00 15.23 5.54 5.92 4.37 Average Length of Stay 9.06 2.32 2.59 2.79 3.30 3.37 4.33 3.00 NA 3.17 8.36 2.34 2.29 2.49 2.95 2.50 3.93 3.00 NA 3.12 12.06 2.22 2.69 3.05 3.61 4.27 10.00 3.00 NA 3.51 3.16 2.79 3.33 NA NA 2.80 Page 25 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 30, 2005 11:44 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2005 (Reporting Year 2004) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 26 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 8540 72289 85893 237334 153064 4781 325 42 0 562268 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 6911 19234 Visits/ 1,000 Member Months 809.25 266.07 Emergency Room Visits Visits 209 1011 Visits/ 1,000 Member Months 24.47 13.99 Ambulatory Surgery/Procedures Procedures 47 253 Procedures/ 1,000 Member Months 5.50 3.50 Observation Room Stays Resulting in Discharge Stays 7 35 Stays/ 1,000 Member Months 0.82 0.48 10-19 16291 189.67 891 10.37 183 2.13 19 0.22 20-44 45-64 65-74 54618 47305 2235 230.13 309.05 467.48 2511 1302 61 10.58 8.51 12.76 1418 2313 113 5.97 15.11 23.64 186 87 5 0.78 0.57 1.05 75-84 191 587.69 8 24.62 13 40.00 0 0.00 26 0 146811 619.05 1 0 5994 23.81 0 0 4340 0.00 0 0 339 0.00 85+ Unknown Total HEDIS 2005 (Reporting Year 2004) 261.11 10.66 7.72 0.60 Page 27 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits Visits/ 1,000 Member Months NR NR Ambulatory Surgery/Procedures Procedures Procedures/ 1,000 Member Months NR NR Observation Room Stays Resulting in Discharge Stays Stays/ 1,000 Member Months NR NR 10-19 NR NR NR NR 20-44 45-64 65-74 NR NR NR NR NR NR NR NR NR NR NR NR 75-84 NR NR NR NR 85+ Unknown NR NR NR NR Total NR HEDIS 2005 (Reporting Year 2004) NR NR NR NR NR NR NR Page 28 Use of Services Preferred One Community Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Age Member Months <1 8540 1-9 72289 10-19 85893 20-44 237334 45-64 153064 65-74 4781 75-84 325 85+ 42 Unknown Total 0 562268 Discharges Discharges / 1,000 Member Months <1 0 0.00 0 0.00 NA 1-9 0 0.00 0 0.00 NA 10-19 0 0.00 0 0.00 NA 20-44 4 0.02 43 0.18 10.75 45-64 14 0.09 100 0.65 7.14 65-74 4 0.84 26 5.44 6.50 75-84 3 9.23 57 175.38 19.00 85+ 1 23.81 5 119.05 5.00 Unknown 0 26 0.05 0 231 0.41 NA 8.88 Age Total HEDIS 2005 (Reporting Year 2004) Days Days / 1,000 Average Length Member Months of Stay Page 29 Use of Services Preferred One Community Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age NR Discharges Discharges / 1,000 Member Months Days Days / 1,000 Average Length Member Months of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2005 (Reporting Year 2004) NR NR NR Page 30 Use of Services Preferred One Community Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Member Months Female Total 53945 22973 203907 2791 0 283616 52534 21993 201768 2357 0 278652 106479 44966 405675 5148 0 562268 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay M 3 0.06 15 5.00 F 4 0.08 34 8.50 Total 7 0.07 49 7.00 13-17 M 7 0.30 114 16.29 F 23 1.05 276 12.00 Total 30 0.67 390 13.00 18-64 M 34 0.17 192 5.65 F 57 0.28 608 10.67 Total 91 0.22 800 8.79 M 65+ 0 0.00 0 NA F 1 0.42 11 11.00 Total 1 0.19 11 11.00 M Unknown 0 0 NA F 0 0 NA Total 0 0 NA M Total 44 0.16 321 7.30 F 85 0.31 929 10.93 TOTAL 129 0.23 1250 9.69 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table. HEDIS 2005 (Reporting Year 2004) Page 31 Use of Services Preferred One Community Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Age 0-12 13-17 18-64 65+ Unknown Total Male NR Member Months Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table. HEDIS 2005 (Reporting Year 2004) Page 32 Use of Services Preferred One Community Health Plan Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Member Months (Day/Night) Member Months (Ambulatory) Male Member Months (Any) Female Total Male Female Total Male Female Total Male Female Total 0-12 53945 52534 106479 53945 52534 106479 53945 52534 106479 53945 52534 106479 13-17 22973 21993 44966 22973 21993 44966 22973 21993 44966 22973 21993 44966 18-64 203907 201768 405675 203907 201768 405675 203907 201768 405675 203907 201768 405675 2791 2357 5148 2791 2357 5148 2791 2357 5148 2791 2357 5148 0 283616 0 278652 0 562268 0 283616 0 278652 0 562268 0 283616 0 278652 0 562268 0 283616 0 278652 0 562268 Age 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number Percent Number Percent Number Percent Number Percent 235 5.23% 2 0.04% 0 0.00% 234 5.21% F 152 3.47% 3 0.07% 0 0.00% 152 3.47% Total 387 4.36% 5 0.06% 0 0.00% 386 4.35% M 184 9.61% 7 0.37% 1 0.05% 182 9.51% F 235 12.82% 19 1.04% 0 0.00% 230 12.55% Total 412 10.99% Sex M 419 11.18% 26 0.69% 1 0.03% M 896 5.27% 27 0.16% 2 0.01% 887 5.22% F 1517 9.02% 39 0.23% 2 0.01% 1514 9.00% Total 2413 7.14% 66 0.20% 4 0.01% 2401 7.10% 5 2.15% 0 0.00% 0 0.00% 5 2.15% M F 6 3.05% 1 0.51% 0 0.00% 6 3.05% Total 11 2.56% 1 0.23% 0 0.00% 11 2.56% M 0 NA 0 NA 0 NA 0 NA F 0 NA 0 NA 0 NA 0 NA Total Total Member Months (Inpatient) 0 NA 0 NA 0 NA 0 NA M 1320 5.59% 36 0.15% 3 0.01% 1308 5.53% F 1910 3230 8.23% 6.89% 62 98 0.27% 0.21% 2 5 0.01% 0.01% 1902 3210 8.19% 6.85% Total HEDIS 2005 (Reporting Year 2004) Page 33 Use of Services Preferred One Community Health Plan Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Member Months (Any) Age Male Female Total Member Months (Inpatient) Male Female Total Member Months (Day/Night) Member Months (Ambulatory) Male Male Female Total Female Total 0-12 NR NR NR NR 13-17 NR NR NR NR 18-64 NR NR NR NR 65+ NR NR NR NR Unknown Total Age 0-12 NR NR NR NR NR NR NR NR NR Day/Night Mental Health Services Ambulatory Mental Health Services Number Number NR Percent Percent Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR F NR NR NR NR NR NR NR NR NR M NR NR NR F NR NR NR NR M Total NR NR NR NR NR NR NR NR NR Percent NR M F Total NR Number Total Unknown NR NR Inpatient Mental Health Services Total 65+ NR Number Sex M Total 18-64 NR Any Mental Health Services F 13-17 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR M NR NR NR NR F NR NR NR NR Total NR NR NR NR NR NR NR NR M NR NR NR NR NR NR NR NR F NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total HEDIS 2005 (Reporting Year 2004) Page 34 Use of Services Preferred One Community Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Member Months Female Total 53945 22973 203907 2791 0 283616 52534 21993 201768 2357 0 278652 106479 44966 405675 5148 0 562268 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M 0 0.00 0 NA F 0 0.00 0 NA Total 0 0.00 0 NA 13-17 M 7 0.30 62 8.86 F 12 0.55 85 7.08 Total 19 0.42 147 7.74 18-64 M 37 0.18 205 5.54 F 36 0.18 227 6.31 Total 73 0.18 432 5.92 65+ M 1 0.36 6 6.00 F 0 0.00 0 NA Total 1 0.19 6 6.00 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 45 0.16 273 6.07 F 48 0.17 312 6.50 TOTAL 93 0.17 585 6.29 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table. HEDIS 2005 (Reporting Year 2004) Page 35 Use of Services Preferred One Community Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Age 0-12 13-17 18-64 65+ Unknown Total Male NR Member Months Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table. HEDIS 2005 (Reporting Year 2004) Page 36 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Member Months (Any) Age 0-12 Male Female 53945 52534 Total 106479 Member Months (Inpatient) Male Female 53945 52534 Total 106479 Member Months (Day/Night) Male Female 53945 52534 Total 106479 Member Months (Ambulatory) Male Female 53945 52534 Total 106479 13-17 22973 21993 44966 22973 21993 44966 22973 21993 44966 22973 21993 44966 18-64 203907 201768 405675 203907 201768 405675 203907 201768 405675 203907 201768 405675 2791 2357 5148 2791 2357 5148 2791 2357 5148 2791 2357 5148 0 283616 0 278652 0 562268 0 283616 0 278652 0 562268 0 283616 0 278652 0 562268 0 283616 0 278652 0 562268 65+ Unknown Total Any Chemical Dependency Services Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number 0 Percent 0.00% Number 0 Percent 0.00% Number 0 Percent 0.00% 0 Percent 0.00% 1 1 0.02% 0.01% 1 1 0.02% 0.01% 0 0 0.00% 0.00% 0 0 0.00% 0.00% 38 1.98% 9 0.47% 8 0.42% 32 1.67% Total M 38 76 2.07% 2.03% 19 28 1.04% 0.75% 1 9 0.05% 0.24% 29 61 1.58% 1.63% 299 1.76% 65 0.38% 11 0.06% 252 1.48% F Total 162 461 0.96% 1.36% 54 119 0.32% 0.35% 1 12 0.01% 0.04% 129 381 0.77% 1.13% 3 0 1.29% 0.00% 1 0 0.43% 0.00% 0 0 0.00% 0.00% 3 0 1.29% 0.00% Unknown M F Total M 0.70% NA NA 1 0 0 0.23% NA NA 0 0 0 0.00% NA NA 3 0 0 0.70% NA NA Total F Total M 3 0 0 0 340 201 541 NA 1.44% 0.87% 1.15% 0 75 74 149 NA 0.32% 0.32% 0.32% 0 19 2 21 NA 0.08% 0.01% 0.04% 0 287 158 445 NA 1.21% 0.68% 0.95% Age 0-12 Sex M F 13-17 Total M F 18-64 65+ F Total HEDIS 2005 (Reporting Year 2004) Page 37 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Member Months (Any) Age Male Female Member Months (Inpatient) Male Female Member Months (Ambulatory) Male Male Female Total NR 13-17 NR NR NR NR 18-64 NR NR NR NR 65+ NR NR NR NR Unknown NR NR NR NR NR NR Age 0-12 NR NR NR NR NR NR NR Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number Number Sex M Total M Total M F Total 65+ M F Total Unknown M F Total Total NR Inpatient Chemical Dependency Services NR F 18-64 NR Total NR Any Chemical Dependency Services F 13-17 NR Total NR Female 0-12 Total Total NR Member Months (Day/Night) M F Total NR NR Percent NR NR NR NR Percent NR NR NR NR Percent NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2005 (Reporting Year 2004) Page 38 Use of Services Preferred One Community Health Plan Outpatient Drug Utilization Commercial Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 30, 2005 11:44 AM Member Months 80829 85893 237334 153064 4781 325 42 0 562268 Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2005 (Reporting Year 2004) Total Cost of Prescriptions $927,071.44 $1,880,441.94 $8,795,325.63 $12,768,094.24 $615,766.73 $128,448.10 $3,161.61 $0.00 $25,118,309.69 A Avg. Cost of Prescriptions / Per Member Per Month $11.47 $21.89 $37.06 $83.42 $128.79 $395.22 $75.28 $44.67 Total Number of Prescriptions 18303 27066 133594 206361 10595 1395 96 0 397410 Avg. Num. Of Prescriptions / Per Member Per Year 2.72 3.78 6.75 16.18 26.59 51.51 27.43 8.48 Page 39 Use of Services Preferred One Community Health Plan Outpatient Drug Utilization Medicare + Choice Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 30, 2005 11:44 AM Member Months NR Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2005 (Reporting Year 2004) NR Avg. Cost of Prescriptions / Per Member Per Month NR NR NR NR NR NR NR NR Total Number of Prescriptions NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR Page 40 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2005 (Reporting Year 2004) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 3286 2834 134 3060 2690 128 93.12% 92.24% 94.00% 94.92% 94.09% 95.75% 95.52% 91.65% 99.40% A Page 41 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2005 (Reporting Year 2004) Page 42 Access/Availability of Care Preferred One Community Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial Data Elements General Measure Data Data collection methodology (Administrative only) A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2005 (Reporting Year 2004) 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 543 2357 1555 2534 531 2045 1321 2188 97.79% 96.46% 99.12% 86.76% 85.37% 88.15% 84.95% 83.14% 86.76% 86.35% 84.99% 87.70% Page 43 Access/Availability of Care Preferred One Community Health Plan Prenatal and Postpartum Care Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial General Measure Data Timeliness of Prenatal Care Postpartum Care Number of numerator events by administrative data in eligible population (before exclusions) 433 366 Current year's administrative rate (before exclusions) 67.13% 56.74% 282 282 68.61% 68.61% 282 62 230 77 83.70% 80.01% 87.39% 74.70% 70.37% 79.02% Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) HO S 645 Minimum required sample size (MRSS) or other sample size 411 Oversampling rate Final sample size (FSS) 10% 411 Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors 10 Number of employee/dependent medical records excluded 0 Additional records added from the Oversample List Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2005 (Reporting Year 2004) 10 411 Page 44 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial 18-25 Year Olds Data Elements Data collection methodology (Administrative only) General Measure Data Initiation of AOD Treatment HEDIS 2005 (Reporting Year 2004) Initiation of AOD Treatment Engagement of AOD Treatment 35-64 Year Olds Initiation of AOD Treatment Engagement of AOD Treatment 65+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment A Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval Engagement of AOD Treatment 26-34 Year Olds 90 52 191 2 335 22 10 12 8 73 34 1 0 108 52 24.44% 15.01% 33.88% 11.11% 4.06% 18.16% 23.08% 10.66% 35.49% 15.38% 4.62% 26.15% 38.22% 31.07% 45.37% 17.80% 12.11% 23.49% NA NA NA NA NA NA 32.24% 27.08% 37.39% 15.52% 11.50% 19.55% Page 45 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice 18-25 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 26-34 Year Olds Initiation of AOD Treatment Engagement of AOD Treatment 35-64 Year Olds Initiation of AOD Treatment Engagement of AOD Treatment 65+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Overall Rate Initiation of AOD Treatment Engagement of AOD Treatment Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2005 (Reporting Year 2004) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 46 Health Plan Stability Preferred One Community Health Plan Practitioner Turnover Medicare + Choice Practitioner Types Data Last Refreshed: Sep 30, 2005 11:44 AM Number of Practitioners as of 12/31/2003 Number of Practitioners who were not affiliated with the plan as of 12/31/2004 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners HEDIS 2005 (Reporting Year 2004) NR Page 47 Health Plan Stability Preferred One Community Health Plan Years in Business / Total Membership Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Product/Product Line HMO (Total) Years in Business NR Members* NR NR NR NR NR Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total NR * Total number of members in each category as of December 31, 2004 HEDIS 2005 (Reporting Year 2004) Page 48 Health Plan Descriptive InformationPreferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 30, 2005 11:44 AM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 4200 16020 20892 22176 13632 7920 Member Months Female 4344 15492 19884 21564 13236 7356 Total 8544 31512 40776 43740 26868 15276 84840 29.91% 20376 23196 23568 25200 28236 81876 29.38% 18732 22668 22716 24384 28272 166716 29.65% 120576 42.51% 26784 21648 15828 11160 116772 41.91% 26088 22548 16872 12132 237348 42.21% 75420 26.59% 2028 552 156 24 12 24 77640 27.86% 1788 420 120 24 0 0 153060 27.22% 2796 0.99% 0 2352 0.84% 0 5148 0.92% 283632 278640 HEDIS 2005 (Reporting Year 2004) 39108 45864 46284 49584 56508 52872 44196 32700 23292 3816 972 276 48 12 24 0 562272 Page 49 Health Plan Descriptive InformationPreferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 30, 2005 11:44 AM Medicare + Choice Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2005 (Reporting Year 2004) NR NR NR NR NR NR NR Page 50
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