UCare Minnesota Plan Name 2003 Reporting Year General Info Submission # 1 Last Refreshed: 17 9/1/2004 4:20:33 PM Page Title Disclaimers Effectiveness of Care Measures Plan ID 2 Access / Availability of Care Page Measure Page Childhood Immunization Rate 3 Adults' Access to Preventive/Ambulatory Health Services 55 Adolescent Immunization Rate 6 Children's Access to Primary Care Practitioners 59 Breast Cancer Screening 9 Prenatal and Postpartum Care 61 Cervical Cancer Screening 10 Chlamydia Screening in Women 11 Controlling High Blood Pressure 12 Beta Blocker Treatment after a Heart Attack 13 Cholesterol Management 14 Comprehensive Diabetes Care 15 Practitioner Turnover 63 Appropriate Medications for People with Asthma 20 Years in Business / Total Membership 65 Follow-up After Hospitalization For Mental Illness 22 Antidepressant Medication Management 23 Measure Use of Services Measures Measure Health Plan Stability Measure Page Health Plan Descriptive Information Measure Page Page Well-Child Visits In The First 15 Months of Life 27 Board Certification / Residency Completion 67 Well-Child Visits In The Third, Fourth, Fifth And Sixth Year of Life 29 Total Enrollment by Percentage 68 Adolescent Well-Care Visits 30 Enrollment by Product Line (Age & Sex) 69 Inpatient Utilization - General Hospital/Acute Care 31 Ambulatory Care 35 Inpatient Utilization - Nonacute Care 38 Mental Health Utilization - Inpatient Discharges and Average Length of Stay 41 Mental Health Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 44 Chemical Dependency Utilization - Inpatient Discharges and Average Length of Stay 47 Chemical Dependency Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 50 Outpatient Drug Utilization 53 HEDIS 2004 (Reporting Year 2003) DISCLAIMERS -1 0. Disclaimer Query located below 1. For this reporting period, DHS has waived the reporting by all Managed Care Organizations (MCOs) of all HEDIS measures for the distinct MNCare and GAMC populations. 2. For BCBS, Medica, MHP and UCare (Community Measurement Project "CMP") participants: three Effectiveness of Care measures (Childhood Immunization Status, Adolescent Immunization Status and Comprehensive Diabetes Care) are reported under the category "Medicaid." For 2003 data reported in 2004 only, "Medicaid" results are based on the combined PMAP, MNCare and GAMC populations but do not include MSHO. 3. Although HealthPartners participates in the CMP, it has reported all 14 Effectiveness of Care measures for its PMAP population only. 4. All MCOs that do not participate in the CMP reported commercial, PMAP, MSHO and Medicare+Choice measures. HEDIS 2004 (Reporting Year 2003) Page 2 Effectiveness of Care UCare Minnesota Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 3 Effectiveness of Care UCare Minnesota Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 4:20 PM PMAP Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 4 Effectiveness of Care UCare Minnesota Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 4:20 PM Medicaid Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 5 Effectiveness of Care UCare Minnesota Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 6 Effectiveness of Care UCare Minnesota Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 4:20 PM PMAP Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 7 Effectiveness of Care UCare Minnesota Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 4:20 PM Medicaid Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 8 Effectiveness of Care UCare Minnesota Breast Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Medicare + Choice A 1401 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors NR 78.59% NR NR Records Excluded because of contraindications through Admin data 0 Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 1401 1101 NR NR NR 78.59% 76.40% 80.77% Page 9 Effectiveness of Care UCare Minnesota Cervical Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors PMAP HO S 4405 2847 NR NR 64.63% 411 10.00% 453 303 66.89% 0 Records Excluded because of contraindications through Admin data 0 Records Excluded because of contraindications through Medical Record Review 0 Number of employee/dependent medical records excluded 0 Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) NR NR NR 0 411 274 46 77.86% 73.72% 81.99% Page 10 Effectiveness of Care UCare Minnesota Chlamydia Screening in Women Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate (before exclusions) General Measure Ages 16-20 Ages 21-25 Data PMAP Total General Measure Ages 16-20 Ages 21-25 Data Total A NR NR 807 56.88% 983 49.64% 1790 52.91% Records Excluded - Contraindications/Admin Data NR 0 0 0 Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval NR NR NR NR NR 807 459 56.88% 53.40% 60.36% 983 488 49.64% 46.47% 52.82% 1790 947 52.91% 50.56% 55.25% HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR Page 11 Effectiveness of Care UCare Minnesota Controlling High Blood Pressure Data Last Refreshed: Sep 1, 2004 4:20 PM Data Elements Data Collection Methodology (Hybrid) Sampling Method Used Eligible Member Population Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Records Excluded because of Valid Data Errors Records Excluded - False positive diagnosis Medicare + Choice HO S 5696 411 5.00% 432 2 0 MSHO HO S 404 411 5.00% 392 3 0 Records Excluded because of ESRD or non-acute admission identified by Admin Data 0 0 Records Excluded because of ESRD or non-acute admission identified by Medical Record 0 0 Number of employee/dependent medical records excluded 0 0 2 411 236 57.42% 52.52% 62.32% 0 389 257 66.07% 61.23% 70.90% Records Added from Auxiliary List Denominator Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Commercial NR NR NR Page 12 Effectiveness of Care UCare Minnesota Beta Blocker Treatment after Heart Attack Data Elements Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Data Collection Methodology Medicare + Choice HO Sampling Method Used S Eligible Member Population 164 Numerator Events by Admin Data on Eligible Population 119 Current Year's Admin Rate NR Minimum Required Sample Size 411 Oversampling Rate 5.00% Final Sample Size (FSS) 160 Numerator events by admin data in FSS Admin rate on FSS 72.56% 116 NR 72.50% Records Excluded because of Valid Data Errors 2 Records Excluded Contraindications/Admin Data 0 Records Excluded Contraindications/Medical Record Review 4 Number of employee/dependent medical records excluded 0 Records Added from Auxiliary List 0 Denominator 153 Numerator Events by Admin Data 116 Numerator Events by Medical Record 21 Reported Rate NR 89.54% Lower 95% Confidence Interval Upper 95% Confidence Interval NR 84.37% NR 94.72% HEDIS 2004 (Reporting Year 2003) Page 13 Effectiveness of Care UCare Minnesota Cholesterol Management After Acute Cardiovascular Events Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Data Elements General Measure Data Medicare + Choice LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HO S 135 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR 0 Number of employee/dependent medical records excluded 0 HEDIS 2004 (Reporting Year 2003) 102 8 75.56% 5.93% 102 8 75.56% 5.93% 102 4 8 86 78.52% 71.22% 85.82% 69.63% 61.50% 77.76% 411 5.00% 135 Records Excluded because of Valid Data Errors Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days 0 135 NR NR NR NR NR NR Page 14 Effectiveness of Care UCare Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 15 Effectiveness of Care UCare Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 4:20 PM Medicare + Choice Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy 1314 90.50% 1452 100.00% 931 64.12% 1287 88.64% 215 14.81% 0 0.00% 791 54.48% 389 90.05% 432 100.00% 266 61.57% 391 90.51% 73 16.90% 0 0.00% 247 57.18% 377 6 93.19% 90.63% 95.74% 0 57 13.87% 10.41% 17.33% 254 25 67.88% 63.25% 72.52% 376 5 92.70% 90.06% 95.34% 71 227 72.51% 68.07% 76.94% 0 192 46.72% 41.77% 51.66% 238 26 64.23% 59.48% 68.99% 432 11 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 10 HEDIS 2004 (Reporting Year 2003) Eye Exam 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 1452 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 411 Page 16 Effectiveness of Care UCare Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 4:20 PM MSHO Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy 178 83.18% 214 100.00% 126 58.88% 156 72.90% 58 27.10% 0 0.00% 111 51.87% 177 83.10% 213 100.00% 125 58.69% 155 72.77% 58 27.23% 0 0.00% 110 51.64% 174 16 91.35% 87.28% 95.41% 0 64 30.77% 24.26% 37.28% 123 13 65.38% 58.68% 72.09% 152 6 75.96% 69.91% 82.01% 57 62 57.21% 50.25% 64.18% 0 78 37.50% 30.68% 44.32% 108 10 56.73% 49.76% 63.70% 213 4 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2004 (Reporting Year 2003) Eye Exam 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 214 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 208 Page 17 Effectiveness of Care UCare Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 4:20 PM PMAP Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 18 Effectiveness of Care UCare Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 4:20 PM Medicaid Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 19 Effectiveness of Care UCare Minnesota Appropriate Medications for People with Asthma Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Total Exclusions Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Page 20 Effectiveness of Care UCare Minnesota Appropriate Medications for People with Asthma Data Last Refreshed: Sep 1, 2004 4:20 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Total Exclusions Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 131 63.36% 0 131 83 63.36% 54.73% 71.99% 170 58.82% 0 170 100 58.82% 51.13% 66.52% 171 66.67% 0 171 114 66.67% 59.31% 74.02% 472 62.92% 0 472 297 62.92% 58.46% 67.39% A Page 21 Effectiveness of Care UCare Minnesota Follow-Up After Hospitalization for Mental Illness Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Data Elements General Measure Data Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Medicare + Choice General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data A 40 NR NR NR 25 62.50% 46.25% 78.75% NR NR NR MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) W/in 7 Days of W/in 30 Days of Discharge Discharge General Measure Data 27 67.50% 51.73% 83.27% PMAP General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data A 2 W/in 7 Days of W/in 30 Days of Discharge Discharge A 231 1 NA NA NA 1 NA NA NA 147 63.64% 57.22% 70.06% 165 71.43% 65.39% 77.47% Page 22 Effectiveness of Care UCare Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 23 Effectiveness of Care UCare Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 4:20 PM Medicare + Choice Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 16 8.70% 4.35% 13.04% 104 56.52% 49.09% 63.96% 81 44.02% 36.58% 51.47% A 184 Page 24 Effectiveness of Care UCare Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 4:20 PM MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 3 NA NA NA 12 NA NA NA 9 NA NA NA A 28 Page 25 Effectiveness of Care UCare Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 4:20 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 54 17.82% 13.35% 22.30% 141 46.53% 40.75% 52.32% 94 31.02% 25.65% 36.40% A 303 Page 26 Use of Services UCare Minnesota Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 27 Use of Services UCare Minnesota Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 1, 2004 4:20 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2004 (Reporting Year 2003) 2 visits 3 visits 4 visits 5 visits 6 or more visits 59 3.05% 80 4.13% 123 6.35% 178 9.19% 327 16.88% 433 22.35% 737 38.05% 11 2.55% 12 2.78% 26 6.02% 26 6.02% 79 18.29% 96 22.22% 182 42.13% 4 0 0.97% 0.00% 2.04% 3 1 0.97% 0.00% 2.04% 15 5 4.87% 2.66% 7.07% 18 5 5.60% 3.25% 7.94% 55 8 15.33% 11.72% 18.93% 76 14 21.90% 17.78% 26.02% 174 33 50.36% 45.41% 55.32% 411 5.00% 432 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit HO S 1937 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 411 Page 28 Use of Services UCare Minnesota Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Commercial Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors HEDIS 2004 (Reporting Year 2003) PMAP HO S 4132 2185 NR 52.88% 411 5.00% 432 239 NR 55.32% 0 Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Data Last Refreshed: Sep 1, 2004 4:20 PM 0 NR NR NR 0 411 226 24 60.83% 55.99% 65.67% Page 29 Use of Services UCare Minnesota Adolescent Well-Care Visits Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors 2337 NR 32.66% 411 5.00% 432 148 NR 34.26% 0 Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) PMAP HO S 7156 0 NR NR NR 0 411 138 52 46.23% 41.29% 51.17% Page 30 Use of Services UCare Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 31 Use of Services UCare Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 4:20 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 473 5201 115551 127549 61188 0 309962 Discharges 0 0 0 6 190 2068 3662 2470 0 8396 Discharges / 1,000 Member Months NA NA NA 12.68 36.53 17.90 28.71 40.37 27.09 0 0 0 3 116 1289 2581 1830 0 5819 NA NA NA 6.34 22.30 11.16 20.24 29.91 0 0 0 3 74 779 1081 640 0 2577 NA NA NA 6.34 14.23 6.74 8.48 10.46 HEDIS 2004 (Reporting Year 2003) 18.77 8.31 Days 0 0 0 23 862 8772 16504 11041 0 37202 Days / 1,000 Member Months NA NA NA 48.63 165.74 75.91 129.39 180.44 120.02 0 0 0 9 485 5410 11175 7807 0 24886 NA NA NA 19.03 93.25 46.82 87.61 127.59 0 0 0 14 377 3362 5329 3234 0 12316 NA NA NA 29.60 72.49 29.10 41.78 52.85 80.29 39.73 Average Length of Stay NA NA NA 3.83 4.54 4.24 4.51 4.47 NA 4.43 NA NA NA 3.00 4.18 4.20 4.33 4.27 NA 4.28 NA NA NA 4.67 5.09 4.32 4.93 5.05 NA 4.78 Page 32 Use of Services UCare Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 8474 8867 9196 0 26537 Discharges 0 0 0 0 0 331 276 245 0 852 Discharges / 1,000 Member Months NA NA NA NA NA 39.06 31.13 26.64 32.11 0 0 0 0 0 226 199 176 0 601 NA NA NA NA NA 26.67 22.44 19.14 0 0 0 0 0 105 77 69 0 251 NA NA NA NA NA 12.39 8.68 7.50 HEDIS 2004 (Reporting Year 2003) 22.65 9.46 Days 0 0 0 0 0 1818 1324 1086 0 4228 Days / 1,000 Member Months NA NA NA NA NA 214.54 149.32 118.09 159.32 0 0 0 0 0 1141 870 714 0 2725 NA NA NA NA NA 134.65 98.12 77.64 0 0 0 0 0 677 454 372 0 1503 NA NA NA NA NA 79.89 51.20 40.45 102.69 56.64 Average Length of Stay NA NA NA NA NA 5.49 4.80 4.43 NA 4.96 NA NA NA NA NA 5.05 4.37 4.06 NA 4.53 NA NA NA NA NA 6.45 5.90 5.39 NA 5.99 Page 33 Use of Services UCare Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 4:20 PM PMAP Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65+ Unknown Total Member Months 35776 206628 159373 119944 11534 21209 19135 17451 0 591050 Discharges 486 573 810 2977 133 454 548 399 0 6380 Discharges / 1,000 Member Months 13.58 2.77 5.08 24.82 11.53 21.41 28.64 22.86 10.79 418 480 173 447 88 431 541 394 0 2972 11.68 2.32 1.09 3.73 7.63 20.32 28.27 22.58 66 93 128 275 43 23 7 5 0 640 1.84 0.45 0.80 2.29 3.73 1.08 0.37 0.29 509 2255 2 0 0 2766 3.19 18.80 0.17 0.00 HEDIS 2004 (Reporting Year 2003) 5.03 1.08 7.93 Days Days / 1,000 Member Months 2681 1577 2429 7872 494 2176 2480 1832 0 21541 74.94 7.63 15.24 65.63 42.83 102.60 129.61 104.98 1878 1149 495 1245 259 2007 2441 1790 0 11264 52.49 5.56 3.11 10.38 22.46 94.63 127.57 102.57 800 428 638 936 232 169 39 42 0 3284 22.36 2.07 4.00 7.80 20.11 7.97 2.04 2.41 1296 5691 3 0 0 6990 8.13 47.45 0.26 0.00 36.45 19.06 5.56 20.05 Average Length of Stay 5.52 2.75 3.00 2.64 3.71 4.79 4.53 4.59 NA 3.38 4.49 2.39 2.86 2.79 2.94 4.66 4.51 4.54 NA 3.79 12.12 4.60 4.98 3.40 5.40 7.35 5.57 8.40 NA 5.13 2.55 2.52 1.50 NA NA 2.53 Page 34 Use of Services UCare Minnesota Ambulatory Care Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 35 Use of Services UCare Minnesota Ambulatory Care Data Last Refreshed: Sep 1, 2004 4:20 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 473 5201 115551 127549 61188 0 309962 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 217 3622 59072 79217 39273 0 181401 HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months NA NA NA 458.77 696.40 511.22 621.07 641.84 585.24 Emergency Room Visits Visits 0 0 0 18 123 1324 2046 1290 0 4801 Visits/ 1,000 Member Months NA NA NA 38.05 23.65 11.46 16.04 21.08 15.49 Ambulatory Surgery/Procedures Procedures 0 0 0 5 165 3300 4047 1294 0 8811 Procedures/ 1,000 Member Months NA NA NA 10.57 31.72 28.56 31.73 21.15 28.43 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 8 147 340 207 0 702 Stays/ 1,000 Member Months NA NA NA 0.00 1.54 1.27 2.67 3.38 2.26 Page 36 Use of Services UCare Minnesota Ambulatory Care Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 8474 8867 9196 0 26537 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 0 5929 6361 7121 0 19411 HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months NA NA NA NA NA 699.67 717.38 774.36 731.47 Emergency Room Visits Visits 0 0 0 0 0 215 268 140 0 623 Visits/ 1,000 Member Months NA NA NA NA NA 25.37 30.22 15.22 23.48 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 219 172 70 0 461 Procedures/ 1,000 Member Months NA NA NA NA NA 25.84 19.40 7.61 17.37 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 4 18 9 0 31 Stays/ 1,000 Member Months NA NA NA NA NA 0.47 2.03 0.98 1.17 Page 37 Use of Services UCare Minnesota Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2004 (Reporting Year 2003) NR NR NR Page 38 Use of Services UCare Minnesota Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 4:20 PM Medicare + Choice Member Months Age <1 0 1-9 0 10-19 0 20-44 473 45-64 5201 65-74 115551 75-84 127549 85+ 61188 Unknown 0 309962 Total Days Days / 1,000 Member Months Average Length of Stay NA 0 NA NA 0 NA 0 NA NA 0 NA 0 NA NA Discharges Discharges / 1,000 Member Months <1 0 1-9 10-19 Age 20-44 0 0.00 0 0.00 NA 45-64 35 6.73 642 123.44 18.34 65-74 366 3.17 4552 39.39 12.44 75-84 1344 10.54 18552 145.45 13.80 85+ 1619 26.46 23743 388.03 14.67 Unknown 0 3364 10.85 0 47489 153.21 NA 14.12 Total HEDIS 2004 (Reporting Year 2003) Page 39 Use of Services UCare Minnesota Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options Member Months Age <1 0 1-9 0 10-19 0 20-44 0 45-64 0 65-74 8474 75-84 8867 85+ 9196 Unknown 0 26537 Total Days Days / 1,000 Member Months Average Length of Stay NA 0 NA NA 0 NA 0 NA NA 10-19 0 NA 0 NA NA 20-44 0 NA 0 NA NA 45-64 0 NA 0 NA NA 65-74 131 15.46 2453 289.47 18.73 75-84 191 21.54 4721 532.42 24.72 85+ 226 24.58 4599 500.11 20.35 Unknown 0 548 20.65 0 11773 443.64 NA 21.48 Discharges Discharges / 1,000 Member Months <1 0 1-9 Age Total HEDIS 2004 (Reporting Year 2003) Page 40 Use of Services UCare Minnesota Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR M Total NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 41 Use of Services UCare Minnesota Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 4:20 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 2500 109624 0 112124 0 0 3174 194664 0 197838 0 0 5674 304288 0 309962 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA M 13-17 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA M 18-64 4 1.60 25 6.25 F 11 3.47 60 5.45 Total 15 2.64 85 5.67 M 65+ 52 0.47 588 11.31 F 127 0.65 1104 8.69 Total 179 0.59 1692 9.45 M Unknown 0 0 NA F 0 0 NA Total 0 0 NA Total M 56 0.50 613 10.95 F 138 0.70 1164 8.43 TOTAL 194 0.63 1777 9.16 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 42 Use of Services UCare Minnesota Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 0 6147 0 6147 0 0 0 20390 0 20390 0 0 0 26537 0 26537 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 13-17 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 18-64 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 65+ M 15 2.44 299 19.93 F 23 1.13 310 13.48 Total 38 1.43 609 16.03 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 15 2.44 299 19.93 F 23 1.13 310 13.48 TOTAL 38 1.43 609 16.03 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 43 Use of Services UCare Minnesota Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number Number Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 44 Use of Services UCare Minnesota Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 4:20 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 2500 109624 0 112124 Female 0 0 3174 194664 0 197838 Member Months (Inpatient) Total 0 0 5674 304288 0 309962 Male 0 0 2500 109624 0 112124 Female 0 0 3174 194664 0 197838 Total 0 0 5674 304288 0 309962 Any Mental Health Services Inpatient Mental Health Services Number 0 0 0 0 0 0 39 67 106 159 446 605 0 0 0 198 513 711 Number 0 0 0 0 0 0 3 7 10 43 101 144 0 0 0 46 108 154 Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Percent NA NA NA NA NA NA 18.72% 25.33% 22.42% 1.74% 2.75% 2.39% NA NA NA 2.12% 3.11% 2.75% Percent NA NA NA NA NA NA 1.44% 2.65% 2.11% 0.47% 0.62% 0.57% NA NA NA 0.49% 0.66% 0.60% Member Months (Day/Night) Male 0 0 2500 109624 0 112124 Female 0 0 3174 194664 0 197838 Total 0 0 5674 304288 0 309962 Day/Night Mental Health Services Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Member Months (Ambulatory) Male 0 0 2500 109624 0 112124 Female 0 0 3174 194664 0 197838 Total 0 0 5674 304288 0 309962 Ambulatory Mental Health Services Number 0 0 0 0 0 0 38 65 103 118 378 496 0 0 0 156 443 599 Percent NA NA NA NA NA NA 18.24% 24.57% 21.78% 1.29% 2.33% 1.96% NA NA NA 1.67% 2.69% 2.32% Page 45 Use of Services UCare Minnesota Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 6147 0 6147 Female 0 0 0 20390 0 20390 Member Months (Inpatient) Total 0 0 0 26537 0 26537 Male 0 0 0 6147 0 6147 Female 0 0 0 20390 0 20390 Member Months (Day/Night) Total 0 0 0 26537 0 26537 Male 0 0 0 6147 0 6147 Female 0 0 0 20390 0 20390 Total 0 0 0 26537 0 26537 Member Months (Ambulatory) Male 0 0 0 6147 0 6147 Female 0 0 0 20390 0 20390 Total 0 0 0 26537 0 26537 Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number 0 0 0 0 0 0 0 0 0 49 102 151 0 0 0 49 102 151 Number 0 0 0 0 0 0 0 0 0 14 15 29 0 0 0 14 15 29 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 36 93 129 0 0 0 36 93 129 Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Percent NA NA NA NA NA NA NA NA NA 9.57% 6.00% 6.83% NA NA NA 9.57% 6.00% 6.83% Percent NA NA NA NA NA NA NA NA NA 2.73% 0.88% 1.31% NA NA NA 2.73% 0.88% 1.31% Percent NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NA NA NA 7.03% 5.47% 5.83% NA NA NA 7.03% 5.47% 5.83% Page 46 Use of Services UCare Minnesota Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 47 Use of Services UCare Minnesota Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 4:20 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 2500 109624 0 112124 0 0 3174 194664 0 197838 0 0 5674 304288 0 309962 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 13-17 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 18-64 M 0 0.00 0 NA F 2 0.63 2 1.00 Total 2 0.35 2 1.00 65+ M 6 0.05 54 9.00 F 13 0.07 84 6.46 Total 19 0.06 138 7.26 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 6 0.05 54 9.00 F 15 0.08 86 5.73 TOTAL 21 0.07 140 6.67 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 48 Use of Services UCare Minnesota Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 0 6147 0 6147 0 0 0 20390 0 20390 0 0 0 26537 0 26537 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 13-17 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 18-64 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 65+ M 6 0.98 23 3.83 F 4 0.20 55 13.75 Total 10 0.38 78 7.80 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 6 0.98 23 3.83 F 4 0.20 55 13.75 TOTAL 10 0.38 78 7.80 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 49 Use of Services UCare Minnesota Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 50 Use of Services UCare Minnesota Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 4:20 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 2500 109624 0 112124 Female 0 0 3174 194664 0 197838 Member Months (Inpatient) Total 0 0 5674 304288 0 309962 Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number 0 0 0 0 0 0 0 6 6 13 17 30 0 0 0 13 23 36 Percent NA NA NA NA NA NA 0.00% 2.27% 1.27% 0.14% 0.10% 0.12% NA NA NA 0.14% 0.14% 0.14% Male 0 0 2500 109624 0 112124 Female 0 0 3174 194664 0 197838 Total 0 0 5674 304288 0 309962 Member Months (Day/Night) Male 0 0 2500 109624 0 112124 Female 0 0 3174 194664 0 197838 Total 0 0 5674 304288 0 309962 Member Months (Ambulatory) Male 0 0 2500 109624 0 112124 Female 0 0 3174 194664 0 197838 Total 0 0 5674 304288 0 309962 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 0 0 0 0 2 2 6 13 19 0 0 0 6 15 21 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 4 4 7 4 11 0 0 0 7 8 15 Percent NA NA NA NA NA NA 0.00% 0.76% 0.42% 0.07% 0.08% 0.07% NA NA NA 0.06% 0.09% 0.08% Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA 0.00% 1.51% 0.85% 0.08% 0.02% 0.04% NA NA NA 0.07% 0.05% 0.06% Page 51 Use of Services UCare Minnesota Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 6147 0 6147 Female 0 0 0 20390 0 20390 Member Months (Inpatient) Total 0 0 0 26537 0 26537 Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number 0 0 0 0 0 0 0 0 0 10 7 17 0 0 0 10 7 17 Percent NA NA NA NA NA NA NA NA NA 1.95% 0.41% 0.77% NA NA NA 1.95% 0.41% 0.77% Male 0 0 0 6147 0 6147 Female 0 0 0 20390 0 20390 Member Months (Day/Night) Total 0 0 0 26537 0 26537 Male 0 0 0 6147 0 6147 Female 0 0 0 20390 0 20390 Total 0 0 0 26537 0 26537 Member Months (Ambulatory) Male 0 0 0 6147 0 6147 Female 0 0 0 20390 0 20390 Total 0 0 0 26537 0 26537 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 0 0 0 0 0 0 4 3 7 0 0 0 4 3 7 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 7 4 11 0 0 0 7 4 11 Percent NA NA NA NA NA NA NA NA NA 0.78% 0.18% 0.32% NA NA NA 0.78% 0.18% 0.32% Percent NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NA NA NA 1.37% 0.24% 0.50% NA NA NA 1.37% 0.24% 0.50% Page 52 Use of Services UCare Minnesota Outpatient Drug Utilization Medicare + Choice Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 1, 2004 4:20 PM Member Months 0 0 473 5201 115551 127549 61188 0 309962 Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Total Cost of Prescriptions $0.00 $0.00 $22,119.17 $401,475.58 $7,892,691.89 $8,488,904.76 $3,801,815.43 $0.00 $20,607,006.83 HEDIS 2004 (Reporting Year 2003) A Avg. Cost of Prescriptions / Per Member Per Month NA NA $46.76 $77.19 $68.30 $66.55 $62.13 $66.48 Total Number of Prescriptions 0 0 643 11349 199150 270092 145655 0 626889 Avg. Num. Of Prescriptions / Per Member Per Year NA NA 16.31 26.18 20.68 25.41 28.57 24.27 Page 53 Use of Services UCare Minnesota Outpatient Drug Utilization Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options Age Member Months 0-9 0 10-19 0 20-44 0 45-64 0 65-74 8474 75-84 8867 85+ 9196 Unknown 0 Total 26537 Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Total Cost of Prescriptions $0.00 $0.00 $0.00 $0.00 $2,121,944.38 $2,150,480.91 $2,047,405.06 $0.00 $6,319,830.35 HEDIS 2004 (Reporting Year 2003) A Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA $250.41 $242.53 $222.64 $238.15 Total Number of Prescriptions 0 0 0 0 45707 56235 65833 0 167775 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA 64.73 76.10 85.91 75.87 Page 54 Access/Availability of Care UCare Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 55 Access/Availability of Care UCare Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 4:20 PM Medicare + Choice Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 31 345 23543 27 330 22560 87.10% 73.68% 100.00% 95.65% 93.36% 97.95% 95.82% 95.57% 96.08% A Page 56 Access/Availability of Care UCare Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 0 0 1957 0 0 1897 NA NA NA NA NA NA 96.93% 96.14% 97.72% A Page 57 Access/Availability of Care UCare Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 4:20 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 4725 600 3557 4168 519 3340 88.21% 87.28% 89.14% 86.50% 83.68% 89.32% 93.90% 93.10% 94.70% A Page 58 Access/Availability of Care UCare Minnesota Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Data Elements General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 59 Access/Availability of Care UCare Minnesota Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 1, 2004 4:20 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 2526 5547 3482 4856 2397 4709 2844 4040 94.89% 94.01% 95.77% 84.89% 83.94% 85.84% 81.68% 80.38% 82.98% 83.20% 82.13% 84.26% A Page 60 Access/Availability of Care UCare Minnesota Prenatal and Postpartum Care Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Timeliness of Prenatal Care Postpartum Care NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 61 Access/Availability of Care UCare Minnesota Prenatal and Postpartum Care Data Last Refreshed: Sep 1, 2004 4:20 PM PMAP Timeliness of Prenatal Care Postpartum Care HO HO S S 2079 2079 1154 1048 55.51% 50.41% Minimum required sample size (MRSS) or other sample size 411 411 Oversampling rate Final sample size (FSS) 5% 432 5% 432 Number of numerator events by administrative data in FSS 238 230 55.09% 53.24% Number of original sample records excluded because of valid data errors 5 0 Number of employee/dependent medical records excluded 0 0 5 411 229 98 5 411 218 26 79.56% 75.54% 83.58% 59.37% 54.50% 64.24% Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Administrative rate on FSS Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 62 Health Plan Stability UCare Minnesota Practitioner Turnover Medicare + Choice Practitioner Types Data Last Refreshed: Sep 1, 2004 4:20 PM Number of Practitioners as of 12/31/2002 Number of Practitioners who were not affiliated with the plan as of 12/31/2003 Practitioner Turnover Rate Primary Care Physicians 1784 171 9.59% Non-Physician Primary Care Practitioners 527 66 12.52% HEDIS 2004 (Reporting Year 2003) Page 63 Health Plan Stability UCare Minnesota Practitioner Turnover Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options Practitioner Types Number of Practitioners as of 12/31/2002 Number of Practitioners who were not affiliated with the plan as of 12/31/2003 Practitioner Turnover Rate Primary Care Physicians 1852 217 11.72% Non-Physician Primary Care Practitioners 657 98 14.92% HEDIS 2004 (Reporting Year 2003) Page 64 Health Plan Stability UCare Minnesota Years in Business / Total Membership Data Last Refreshed: Sep 1, 2004 4:20 PM Medicare + Choice Product/Product Line HMO (Total) Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total Years in Business 16.00 16.00 0.00 5.50 0.00 8.00 Members* 105085 76530 0 25895 0 2660 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 105085 * Total number of members in each category as of December 31, 2003 HEDIS 2004 (Reporting Year 2003) Page 65 Health Plan Stability UCare Minnesota Years in Business / Total Membership Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options Product/Product Line HMO (Total) Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total Years in Business 16.00 16.00 0.00 5.50 0.00 8.00 Members* 105085 76530 0 25895 0 2660 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 105085 * Total number of members in each category as of December 31, 2003 HEDIS 2004 (Reporting Year 2003) Page 66 Health Plan Descriptive Information UCare Minnesota Board Certification / Residency Completion Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options Type of Practitioner Primary Care Practitioners Number of Practitioners in Each Practice Area Geriatricians Other practitioner Specialists HEDIS 2004 (Reporting Year 2003) Board Certification Number Percent NR NR NR Page 67 Health Plan Descriptive Information UCare Minnesota Total Enrollment by Percentage Medicaid Commercial Product Line Medicare Other Total M F M F M F M F M F M F M F Total 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% M F M F M F M F M F M F Total 100.00% 0.00% 0.00% 0.00% 99.97% 0.00% 0.03% 0.00% 100.00% 0.00% 0.00% 0.00% 99.95% 0.00% 0.05% 0.00% 99.84% 0.00% 0.16% 0.00% 99.96% 0.00% 0.04% 0.00% 99.85% 0.00% 0.15% 0.00% 99.75% 0.00% 0.25% 0.00% 99.36% 0.00% 0.64% 0.00% 99.46% 0.00% 0.54% 0.00% 99.81% 0.00% 0.19% 0.00% 99.85% 0.00% 0.15% 0.00% 99.84% 0.00% 0.16% 0.00% M F M F M F M F M F Total 98.33% 0.00% 1.67% 0.00% 98.17% 0.00% 1.83% 0.00% 96.83% 0.00% 3.17% 0.00% 96.79% 0.00% 3.21% 0.00% 92.56% 0.00% 7.44% 0.00% 92.13% 0.00% 7.87% 0.00% 84.54% 0.00% 15.46% 0.00% 87.91% 0.00% 12.09% 0.00% 94.61% 0.00% 5.39% 0.00% 94.69% 0.00% 5.31% 0.00% 94.66% 0.00% 5.34% 0.00% M F M F M F M F M F M F M F Total 20.74% 0.00% 79.26% 0.00% 23.04% 0.00% 76.96% 0.00% 17.31% 0.00% 82.69% 0.00% 20.47% 0.00% 79.53% 0.00% 13.30% 0.00% 86.70% 0.00% 16.93% 0.00% 83.07% 0.00% 14.45% 0.00% 85.55% 0.00% 20.12% 0.00% 79.88% 0.00% 16.16% 0.00% 83.84% 0.00% 23.24% 0.00% 76.76% 0.00% 25.38% 0.00% 74.62% 0.00% 37.16% 0.00% 62.84% 0.00% 16.86% 0.00% 83.14% 0.00% 22.61% 0.00% 77.39% 0.00% 20.69% 0.00% 79.31% 0.00% 0.00% 0.00% 0.00% 0.00% 74.13% 0.00% 25.87% 0.00% Age/Sex <1 1-4 5-9 10-14 15-17 18-19 Subtotal: 0-19 20-24 25-29 30-34 35-39 40-44 Subtotal: 20-44 45-49 50-54 55-59 60-64 Subtotal: 45-64 65-69 70-74 75-79 80-84 85-89 >=90 Subtotal: >=65 Age Unknown Total Data Last Refreshed: Sep 1, 2004 4:20 PM 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 0.00% 100.00% Note: Row entries should add up to 100%. HEDIS 2004 (Reporting Year 2003) Page 68 Health Plan Descriptive Information UCare Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 4:20 PM Commercial Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) Page 69 Health Plan Descriptive Information UCare Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 4:20 PM Medicare + Choice <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 24 24 144 0 0.00% 12 24 24 60 168 0 0.00% 192 0.17% 264 372 636 1032 288 0.15% 336 480 756 1320 480 0.15% 2304 2.05% 22500 23976 26448 19596 12516 4596 2892 1.46% 32052 37020 43560 37944 28428 15648 5196 1.68% 109632 97.77% 0 194652 98.39% 0 304284 98.17% 112128 197832 HEDIS 2004 (Reporting Year 2003) 12 24 48 84 312 600 852 1392 2352 54552 60996 70008 57540 40944 20244 0 309960 Page 70 Health Plan Descriptive Information UCare Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 4:20 PM Minnesota Senior Health Options <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 1308 1344 1200 1092 756 444 0 0.00% 2472 3360 3120 3444 3696 4296 0 0.00% 6144 100.00% 0 20388 100.00% 0 26532 100.00% 6144 20388 HEDIS 2004 (Reporting Year 2003) 0 0 0 0 0 0 0 0 0 3780 4704 4320 4536 4452 4740 0 26532 Page 71 Health Plan Descriptive Information UCare Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 4:20 PM PMAP <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 18714 57402 47101 45377 21999 9090 Member Months Female 17062 54849 47276 45632 23056 14219 Total 35776 112251 94377 91009 45055 23309 199683 81.69% 5604 4220 4842 4771 4224 202094 58.31% 31720 23310 18950 12954 9349 401777 67.98% 23661 9.68% 2388 1488 514 219 96283 27.78% 4217 1841 531 336 119944 20.29% 4609 1.89% 4151 3669 3066 2427 1808 1374 6925 2.00% 6795 6594 6540 7102 6326 7943 11534 1.95% 16495 6.75% 0 41300 11.92% 0 57795 9.78% 244448 346602 HEDIS 2004 (Reporting Year 2003) 37324 27530 23792 17725 13573 6605 3329 1045 555 10946 10263 9606 9529 8134 9317 0 591050 Page 72
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