Sioux Valley Health Plan Plan Name 2003 Reporting Year General Info Submission # 1 Last Refreshed: 21 9/1/2004 4:03:16 PM Page Title Disclaimers Effectiveness of Care Measures Plan ID 2 Access / Availability of Care Page Measure Page Childhood Immunization Rate 3 Adults' Access to Preventive/Ambulatory Health Services 55 Adolescent Immunization Rate 6 Children's Access to Primary Care Practitioners 59 Breast Cancer Screening 9 Prenatal and Postpartum Care 61 Cervical Cancer Screening 10 Chlamydia Screening in Women 11 Controlling High Blood Pressure 12 Beta Blocker Treatment after a Heart Attack 13 Cholesterol Management 14 Comprehensive Diabetes Care 15 Practitioner Turnover 63 Appropriate Medications for People with Asthma 20 Years in Business / Total Membership 65 Follow-up After Hospitalization For Mental Illness 22 Antidepressant Medication Management 23 Measure Use of Services Measures Measure Health Plan Stability Measure Page Health Plan Descriptive Information Measure Page Page Well-Child Visits In The First 15 Months of Life 27 Board Certification / Residency Completion 67 Well-Child Visits In The Third, Fourth, Fifth And Sixth Year of Life 29 Total Enrollment by Percentage 68 Adolescent Well-Care Visits 30 Enrollment by Product Line (Age & Sex) 69 Inpatient Utilization - General Hospital/Acute Care 31 Ambulatory Care 35 Inpatient Utilization - Nonacute Care 38 Mental Health Utilization - Inpatient Discharges and Average Length of Stay 41 Mental Health Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 44 Chemical Dependency Utilization - Inpatient Discharges and Average Length of Stay 47 Chemical Dependency Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 50 Outpatient Drug Utilization 53 HEDIS 2004 (Reporting Year 2003) DISCLAIMERS -1 0. Disclaimer Query located below 1. For this reporting period, DHS has waived the reporting by all Managed Care Organizations (MCOs) of all HEDIS measures for the distinct MNCare and GAMC populations. 2. For BCBS, Medica, MHP and UCare (Community Measurement Project "CMP") participants: three Effectiveness of Care measures (Childhood Immunization Status, Adolescent Immunization Status and Comprehensive Diabetes Care) are reported under the category "Medicaid." For 2003 data reported in 2004 only, "Medicaid" results are based on the combined PMAP, MNCare and GAMC populations but do not include MSHO. 3. Although HealthPartners participates in the CMP, it has reported all 14 Effectiveness of Care measures for its PMAP population only. 4. All MCOs that do not participate in the CMP reported commercial, PMAP, MSHO and Medicare+Choice measures. HEDIS 2004 (Reporting Year 2003) Page 2 Effectiveness of Care Sioux Valley Health Plan Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HiB Hepatitis B VZV Combo 1 Combo 2 3 17.65% 3 17.65% 5 29.41% 3 17.65% 2 11.76% 4 23.53% 1 5.88% 1 5.88% 3 17.65% 3 17.65% 5 29.41% 3 17.65% 2 11.76% 4 23.53% 1 5.88% 1 5.88% 3 12 NA NA NA 3 13 NA NA NA 5 11 NA NA NA 3 12 NA NA NA 2 14 NA NA NA 4 8 NA NA NA 1 13 NA NA NA 1 10 NA NA NA 17 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2004 (Reporting Year 2003) MMR 17 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV/OPV HO N 17 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 17 Page 3 Effectiveness of Care Sioux Valley Health Plan Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 4:03 PM PMAP Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 4 Effectiveness of Care Sioux Valley Health Plan Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 4:03 PM Medicaid Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 5 Effectiveness of Care Sioux Valley Health Plan Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Combo 1 Combo 2 2 6.25% 2 6.25% 1 3.13% 1 3.13% 0 0.00% 2 6.25% 2 6.25% 1 3.13% 1 3.13% 0 0.00% 2 25 84.38% 70.23% 98.52% 2 20 68.75% 51.13% 86.37% 1 3 12.50% 0.00% 25.52% 1 18 59.38% 40.80% 77.95% 0 3 9.38% 0.00% 21.04% 32 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2004 (Reporting Year 2003) VZV 32 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B HO N 32 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 32 Page 6 Effectiveness of Care Sioux Valley Health Plan Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 4:03 PM PMAP Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 7 Effectiveness of Care Sioux Valley Health Plan Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 4:03 PM Medicaid Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 8 Effectiveness of Care Sioux Valley Health Plan Breast Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial A Medicare + Choice 210 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Excluded because of contraindications through Admin data 83.81% NR NR NR 0 Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 210 176 83.81% 78.59% 89.03% NR NR NR Page 9 Effectiveness of Care Sioux Valley Health Plan Cervical Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial A PMAP 285 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Excluded because of contraindications through Admin data 80.70% NR NR NR 4 Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 281 230 81.85% 77.17% 86.54% NR NR NR Page 10 Effectiveness of Care Sioux Valley Health Plan Chlamydia Screening in Women Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate (before exclusions) Records Excluded - Contraindications/Admin Data Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Ages 16-20 Ages 21-25 Data PMAP Total General Measure Ages 16-20 Ages 21-25 Data Total A 37 10.81% 35 17.14% 72 13.89% 0 0 0 NR 37 4 10.81% 0.00% 22.17% 35 6 17.14% 3.23% 31.06% 72 10 13.89% 5.21% 22.57% NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 11 Effectiveness of Care Sioux Valley Health Plan Controlling High Blood Pressure Data Last Refreshed: Sep 1, 2004 4:03 PM Data Elements Data Collection Methodology (Hybrid) Sampling Method Used Eligible Member Population Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Records Excluded because of Valid Data Errors Records Excluded - False positive diagnosis Commercial HO N 33 33 0.00% 33 0 0 Records Excluded because of ESRD or non-acute admission identified by Admin Data 1 Records Excluded because of ESRD or non-acute admission identified by Medical Record 0 Number of employee/dependent medical records excluded 0 Records Added from Auxiliary List Denominator Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 0 32 20 62.50% 44.16% 80.84% Medicare + Choice MSHO NR NR NR NR NR NR Page 12 Effectiveness of Care Sioux Valley Health Plan Beta Blocker Treatment after Heart Attack Data Elements Data Collection Methodology Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial HO Sampling Method Used N Eligible Member Population 0 Numerator Events by Admin Data on Eligible Population 0 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Medicare + Choice NR NR 0 0.00% 0 0 NR Records Excluded because of Valid Data Errors 0 Records Excluded Contraindications/Admin Data 0 Records Excluded Contraindications/Medical Record Review 0 Number of employee/dependent medical records excluded 0 Records Added from Auxiliary List 0 Denominator 0 Numerator Events by Admin Data 0 Numerator Events by Medical Record 0 NR Reported Rate NA NR Lower 95% Confidence Interval Upper 95% Confidence Interval NA NR NA NR HEDIS 2004 (Reporting Year 2003) Page 13 Effectiveness of Care Sioux Valley Health Plan Cholesterol Management After Acute Cardiovascular Events Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 0 Number of employee/dependent medical records excluded 0 HEDIS 2004 (Reporting Year 2003) General Measure Data LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days 5 0 100.00% 0.00% 5 0 100.00% 0.00% 5 0 0 5 NA NA NA NA NA NA NR NR NR NR NR NR NR NR NR NR 5 0.00% 5 Records Excluded because of Valid Data Errors Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days HO N 5 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Medicare + Choice 0 5 Page 14 Effectiveness of Care Sioux Valley Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy 51 73.91% 0 0.00% 20 28.99% 48 69.57% 0 0.00% 0 0.00% 21 30.43% 51 73.91% 0 0.00% 20 28.99% 48 69.57% 0 0.00% 0 0.00% 21 30.43% 51 6 87.69% 78.94% 96.45% 0 12 18.46% 8.26% 28.66% 20 11 47.69% 34.78% 60.60% 48 5 81.54% 71.34% 91.74% 0 35 53.85% 40.96% 66.73% 0 18 27.69% 16.04% 39.34% 21 8 44.62% 31.76% 57.47% 69 4 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2004 (Reporting Year 2003) Eye Exam 69 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO N 69 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 65 Page 15 Effectiveness of Care Sioux Valley Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 4:03 PM Medicare + Choice Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 16 Effectiveness of Care Sioux Valley Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 4:03 PM MSHO Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 17 Effectiveness of Care Sioux Valley Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 4:03 PM PMAP Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 18 Effectiveness of Care Sioux Valley Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 4:03 PM Medicaid Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 19 Effectiveness of Care Sioux Valley Health Plan Appropriate Medications for People with Asthma Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Total Exclusions Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 2 NA 0 2 2 NA NA NA 8 NA 0 8 5 NA NA NA 15 NA 0 15 12 NA NA NA 25 NA 0 25 19 NA NA NA A Page 20 Effectiveness of Care Sioux Valley Health Plan Appropriate Medications for People with Asthma Data Last Refreshed: Sep 1, 2004 4:03 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Total Exclusions Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care Sioux Valley Health Plan Follow-Up After Hospitalization for Mental Illness Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval General Measure Data Medicare + Choice General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data A 12 8 NA NA NA 11 NA NA NA MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) W/in 7 Days of W/in 30 Days of Discharge Discharge General Measure Data NR NR NR PMAP General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data NR NR NR NR NR NR NR NR NR W/in 7 Days of W/in 30 Days of Discharge Discharge NR NR NR NR NR NR Page 22 Effectiveness of Care Sioux Valley Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 23 Effectiveness of Care Sioux Valley Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 4:03 PM Medicare + Choice Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 24 Effectiveness of Care Sioux Valley Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 4:03 PM MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 25 Effectiveness of Care Sioux Valley Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 4:03 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 26 Use of Services Sioux Valley Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NA NA NA NA NA NA NA NR NR NR NR NR NR NR 0 0 0 0 3 10 13 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA A 26 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 26 Page 27 Use of Services Sioux Valley Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 1, 2004 4:03 PM PMAP Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 28 Use of Services Sioux Valley Health Plan Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Commercial A Data Last Refreshed: Sep 1, 2004 4:03 PM PMAP 106 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors 47.17% NR NR NR Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 106 50 47.17% 37.19% 57.14% NR NR NR Page 29 Use of Services Sioux Valley Health Plan Adolescent Well-Care Visits Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial A PMAP 391 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors 23.53% NR NR NR Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 391 92 23.53% 19.20% 27.86% NR NR NR Page 30 Use of Services Sioux Valley Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65+ Unknown Total Member Months 315 3243 5315 9281 9709 371 24 0 0 28258 Discharges Discharges / 1,000 Member Months 3 9 8 71 96 7 0 0 0 194 9.52 2.78 1.51 7.65 9.89 18.87 0.00 NA 2 8 2 14 54 3 0 0 0 83 6.35 2.47 0.38 1.51 5.56 8.09 0.00 NA 6.87 2.94 1 1 2 13 42 4 0 0 0 63 3.17 0.31 0.38 1.40 4.33 10.78 0.00 NA 4 44 0 0 0 48 0.75 4.74 0.00 0.00 HEDIS 2004 (Reporting Year 2003) 2.23 1.94 Days 9 23 23 172 317 28 0 0 0 572 Days / 1,000 Member Months 28.57 7.09 4.33 18.53 32.65 75.47 0.00 NA 20.24 5 21 11 26 151 10 0 0 0 224 15.87 6.48 2.07 2.80 15.55 26.95 0.00 NA 4 2 7 40 166 18 0 0 0 237 12.70 0.62 1.32 4.31 17.10 48.52 0.00 NA 5 106 0 0 0 111 0.94 11.42 0.00 0.00 7.93 8.39 4.49 Average Length of Stay 3.00 2.56 2.88 2.42 3.30 4.00 NA NA NA 2.95 2.50 2.63 5.50 1.86 2.80 3.33 NA NA NA 2.70 4.00 2.00 3.50 3.08 3.95 4.50 NA NA NA 3.76 1.25 2.41 NA NA NA 2.31 Page 31 Use of Services Sioux Valley Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 4:03 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 32 Use of Services Sioux Valley Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 4:03 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 33 Use of Services Sioux Valley Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 4:03 PM PMAP Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 34 Use of Services Sioux Valley Health Plan Ambulatory Care Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 315 3243 5315 9281 9709 371 24 0 0 28258 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 325 973 942 2119 3071 147 2 0 0 7579 HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months 1031.75 300.03 177.23 228.32 316.30 396.23 83.33 NA 268.21 Emergency Room Visits Visits 17 52 60 102 78 8 0 0 0 317 Visits/ 1,000 Member Months 53.97 16.03 11.29 10.99 8.03 21.56 0.00 NA 11.22 Ambulatory Surgery/Procedures Procedures 4 12 13 64 172 5 0 0 0 270 Procedures/ 1,000 Member Months 12.70 3.70 2.45 6.90 17.72 13.48 0.00 NA 9.55 Observation Room Stays Resulting in Discharge Stays 0 1 2 12 8 1 0 0 0 24 Stays/ 1,000 Member Months 0.00 0.31 0.38 1.29 0.82 2.70 0.00 NA 0.85 Page 35 Use of Services Sioux Valley Health Plan Ambulatory Care Data Last Refreshed: Sep 1, 2004 4:03 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 36 Use of Services Sioux Valley Health Plan Ambulatory Care Data Last Refreshed: Sep 1, 2004 4:03 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 37 Use of Services Sioux Valley Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Member Months Age <1 315 1-9 3243 10-19 5315 20-44 9281 45-64 9709 65-74 371 75-84 24 85+ 0 Unknown 0 28258 Total Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 0 0.00 0 0.00 NA 10-19 0 0.00 0 0.00 NA 20-44 1 0.11 2 0.22 2.00 45-64 5 0.51 8 0.82 1.60 65-74 0 0.00 0 0.00 NA 75-84 0 0.00 0 0.00 NA 85+ 0 NA 0 NA NA Unknown 0 6 0.21 0 10 0.35 NA 1.67 Discharges Discharges / 1,000 Member Months <1 0 1-9 Age Total HEDIS 2004 (Reporting Year 2003) Page 38 Use of Services Sioux Valley Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 4:03 PM Medicare + Choice Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2004 (Reporting Year 2003) NR NR NR Page 39 Use of Services Sioux Valley Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 4:03 PM Minnesota Senior Health Options Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2004 (Reporting Year 2003) NR NR NR Page 40 Use of Services Sioux Valley Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 2341 1379 8245 176 0 12141 2608 1401 11889 219 0 16117 4949 2780 20134 395 0 28258 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay M 0 0.00 0 NA F 1 0.38 8 8.00 Total 1 0.20 8 8.00 13-17 M 1 0.73 4 4.00 F 0 0.00 0 NA Total 1 0.36 4 4.00 18-64 M 0 0.00 0 NA F 13 1.09 105 8.08 Total 13 0.65 105 8.08 65+ M 0 0.00 0 NA F 0 0.00 0 NA Total 0 0.00 0 NA M Unknown 0 0 NA F 0 0 NA Total 0 0 NA M Total 1 0.08 4 4.00 F 14 0.87 113 8.07 TOTAL 15 0.53 117 7.80 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 41 Use of Services Sioux Valley Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 4:03 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 42 Use of Services Sioux Valley Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 4:03 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 43 Use of Services Sioux Valley Health Plan Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male 2341 1379 8245 176 0 12141 Female 2608 1401 11889 219 0 16117 Member Months (Inpatient) Total 4949 2780 20134 395 0 28258 Male 2341 1379 8245 176 0 12141 Female 2608 1401 11889 219 0 16117 Member Months (Day/Night) Total 4949 2780 20134 395 0 28258 Male 2341 1379 8245 176 0 12141 Female 2608 1401 11889 219 0 16117 Total 4949 2780 20134 395 0 28258 Member Months (Ambulatory) Male 2341 1379 8245 176 0 12141 Female 2608 1401 11889 219 0 16117 Total 4949 2780 20134 395 0 28258 Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number 4 4 8 8 10 18 27 55 82 0 0 0 0 0 0 39 69 108 Number 0 1 1 1 0 1 0 6 6 0 0 0 0 0 0 1 7 8 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 4 4 8 8 10 18 27 55 82 0 0 0 0 0 0 39 69 108 Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Percent 2.05% 1.84% 1.94% 6.96% 8.57% 7.77% 3.93% 5.55% 4.89% 0.00% 0.00% 0.00% NA NA NA 3.85% 5.14% 4.59% Percent 0.00% 0.46% 0.24% 0.87% 0.00% 0.43% 0.00% 0.61% 0.36% 0.00% 0.00% 0.00% NA NA NA 0.10% 0.52% 0.34% Percent 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent 2.05% 1.84% 1.94% 6.96% 8.57% 7.77% 3.93% 5.55% 4.89% 0.00% 0.00% 0.00% NA NA NA 3.85% 5.14% 4.59% Page 44 Use of Services Sioux Valley Health Plan Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 4:03 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Day/Night Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Ambulatory Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 45 Use of Services Sioux Valley Health Plan Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 4:03 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number Number Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 46 Use of Services Sioux Valley Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 2341 1379 8245 176 0 12141 2608 1401 11889 219 0 16117 4949 2780 20134 395 0 28258 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M 0 0.00 0 NA F 0 0.00 0 NA Total 0 0.00 0 NA M 13-17 0 0.00 0 NA F 0 0.00 0 NA Total 0 0.00 0 NA M 18-64 0 0.00 0 NA F 1 0.08 12 12.00 Total 1 0.05 12 12.00 M 65+ 0 0.00 0 NA F 0 0.00 0 NA Total 0 0.00 0 NA M Unknown 0 0 NA F 0 0 NA Total 0 0 NA Total M 0 0.00 0 NA F 1 0.06 12 12.00 TOTAL 1 0.04 12 12.00 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 47 Use of Services Sioux Valley Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 4:03 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 48 Use of Services Sioux Valley Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 4:03 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 49 Use of Services Sioux Valley Health Plan Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 2341 1379 8245 176 0 12141 Female 2608 1401 11889 219 0 16117 Member Months (Inpatient) Total 4949 2780 20134 395 0 28258 Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number 0 0 0 0 0 0 3 1 4 0 1 1 0 0 0 3 2 5 Percent 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.44% 0.10% 0.24% 0.00% 5.48% 3.04% NA NA NA 0.30% 0.15% 0.21% Male 2341 1379 8245 176 0 12141 Female 2608 1401 11889 219 0 16117 Member Months (Day/Night) Total 4949 2780 20134 395 0 28258 Male 2341 1379 8245 176 0 12141 Female 2608 1401 11889 219 0 16117 Total 4949 2780 20134 395 0 28258 Member Months (Ambulatory) Male 2341 1379 8245 176 0 12141 Female 2608 1401 11889 219 0 16117 Total 4949 2780 20134 395 0 28258 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 0 0 0 0 1 1 0 1 1 0 0 0 0 2 2 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 3 0 3 0 0 0 0 0 0 3 0 3 Percent 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.10% 0.06% 0.00% 5.48% 3.04% NA NA NA 0.00% 0.15% 0.08% Percent 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.44% 0.00% 0.18% 0.00% 0.00% 0.00% NA NA NA 0.30% 0.00% 0.13% Page 50 Use of Services Sioux Valley Health Plan Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 4:03 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Use of Services Sioux Valley Health Plan Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 4:03 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services Sioux Valley Health Plan Outpatient Drug Utilization Medicare + Choice Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 1, 2004 4:03 PM Member Months NR Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2004 (Reporting Year 2003) NR Avg. Cost of Prescriptions / Per Member Per Month NR NR NR NR NR NR NR NR Total Number of Prescriptions NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR Page 53 Use of Services Sioux Valley Health Plan Outpatient Drug Utilization Data Last Refreshed: Sep 1, 2004 4:03 PM Minnesota Senior Health Options Age Member Months 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2004 (Reporting Year 2003) NR Avg. Cost of Prescriptions / Per Member Per Month NR NR NR NR NR NR NR NR Total Number of Prescriptions NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR Page 54 Access/Availability of Care Sioux Valley Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 169 292 5 159 280 4 94.08% 90.23% 97.94% 95.89% 93.44% 98.34% NA NA NA A Page 55 Access/Availability of Care Sioux Valley Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 4:03 PM Medicare + Choice Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 56 Access/Availability of Care Sioux Valley Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 4:03 PM Minnesota Senior Health Options Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 57 Access/Availability of Care Sioux Valley Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 4:03 PM PMAP Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 58 Access/Availability of Care Sioux Valley Health Plan Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 30 118 121 342 30 108 105 307 100.00% 98.33% 100.00% 91.53% 86.08% 96.97% 86.78% 80.33% 93.23% 89.77% 86.41% 93.12% A Page 59 Access/Availability of Care Sioux Valley Health Plan Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 1, 2004 4:03 PM PMAP Data Elements General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 60 Access/Availability of Care Sioux Valley Health Plan Prenatal and Postpartum Care Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Timeliness of Prenatal Care Postpartum Care HO HO Sampling method used (see User's Guide for entry descriptions) N N Eligible member population (i.e. members who meet all denominator criteria) 46 46 11 31 23.91% 67.39% Minimum required sample size (MRSS) or other sample size 46 46 Oversampling rate Final sample size (FSS) 0% 46 0% 46 Number of numerator events by administrative data in FSS 11 31 23.91% 67.39% Number of original sample records excluded because of valid data errors 2 2 Number of employee/dependent medical records excluded 0 0 Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval 0 44 11 33 0 44 31 9 100.00% 98.86% 100.00% 90.91% 81.28% 100.00% Data collection methodology (Administrative or Hybrid) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Administrative rate on FSS HEDIS 2004 (Reporting Year 2003) Page 61 Access/Availability of Care Sioux Valley Health Plan Prenatal and Postpartum Care Data Last Refreshed: Sep 1, 2004 4:03 PM PMAP Timeliness of Prenatal Care Postpartum Care NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 62 Health Plan Stability Sioux Valley Health Plan Practitioner Turnover Medicare + Choice Practitioner Types Data Last Refreshed: Sep 1, 2004 4:03 PM Number of Practitioners as of 12/31/2002 Number of Practitioners who were not affiliated with the plan as of 12/31/2003 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners NR HEDIS 2004 (Reporting Year 2003) Page 63 Health Plan Stability Sioux Valley Health Plan Practitioner Turnover Minnesota Senior Health Options Practitioner Types Number of Practitioners as of 12/31/2002 Data Last Refreshed: Sep 1, 2004 4:03 PM Number of Practitioners who were not affiliated with the plan as of 12/31/2003 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners NR HEDIS 2004 (Reporting Year 2003) Page 64 Health Plan Stability Sioux Valley Health Plan Years in Business / Total Membership Data Last Refreshed: Sep 1, 2004 4:03 PM Medicare + Choice Product/Product Line HMO (Total) Years in Business NR Members* NR NR NR NR NR Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total NR * Total number of members in each category as of December 31, 2003 HEDIS 2004 (Reporting Year 2003) Page 65 Health Plan Stability Sioux Valley Health Plan Years in Business / Total Membership Data Last Refreshed: Sep 1, 2004 4:03 PM Minnesota Senior Health Options Product/Product Line HMO (Total) Years in Business NR Members* NR NR NR NR NR Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total NR * Total number of members in each category as of December 31, 2003 HEDIS 2004 (Reporting Year 2003) Page 66 Health Plan Descriptive Information Sioux Valley Health Plan Board Certification / Residency Completion Data Last Refreshed: Sep 1, 2004 4:03 PM Minnesota Senior Health Options Type of Practitioner Primary Care Practitioners Number of Practitioners in Each Practice Area Geriatricians Other practitioner Specialists HEDIS 2004 (Reporting Year 2003) Board Certification Number Percent NR NR NR Page 67 Health Plan Descriptive Information Sioux Valley Health Plan Total Enrollment by Percentage Age/Sex <1 1-4 5-9 10-14 15-17 18-19 Subtotal: 0-19 20-24 25-29 30-34 35-39 40-44 Subtotal: 20-44 45-49 50-54 55-59 60-64 Subtotal: 45-64 65-69 70-74 75-79 80-84 85-89 >=90 Subtotal: >=65 Medicaid Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial Product Line Medicare Other Total M F M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Age Unknown Total 0.00% 0.00% Note: Row entries should add up to 100%. HEDIS 2004 (Reporting Year 2003) Page 68 Health Plan Descriptive Information Sioux Valley Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 4:03 PM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 1824 7152 11436 14184 10044 6960 Member Months Female 1956 9612 10716 16056 9768 6768 Total 3780 16764 22152 30240 19812 13728 51600 35.42% 8436 3672 9060 9264 12276 54876 28.37% 12132 11232 13236 13332 18732 106476 31.40% 42708 29.31% 17412 13656 10992 7212 68664 35.50% 23952 19056 13116 11112 111372 32.84% 49272 33.82% 1524 588 0 0 0 0 67236 34.76% 1764 576 228 60 0 0 116508 34.36% 2112 1.45% 0 2628 1.36% 0 4740 1.40% 145692 193404 HEDIS 2004 (Reporting Year 2003) 20568 14904 22296 22596 31008 41364 32712 24108 18324 3288 1164 228 60 0 0 0 339096 Page 69 Health Plan Descriptive Information Sioux Valley Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 4:03 PM Medicare + Choice Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) Page 70 Health Plan Descriptive Information Sioux Valley Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 4:03 PM Minnesota Senior Health Options Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) Page 71 Health Plan Descriptive Information Sioux Valley Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 4:03 PM PMAP Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) Page 72
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