Metropolitan Health Plan Plan Name 2003 Reporting Year General Info Submission # 1 Last Refreshed: 7 9/1/2004 3:58:41 PM Page Title Disclaimers Effectiveness of Care Measures Plan ID 2 Access / Availability of Care Page Measure Page Childhood Immunization Rate 3 Adults' Access to Preventive/Ambulatory Health Services 55 Adolescent Immunization Rate 6 Children's Access to Primary Care Practitioners 59 Breast Cancer Screening 9 Prenatal and Postpartum Care 61 Cervical Cancer Screening 10 Chlamydia Screening in Women 11 Controlling High Blood Pressure 12 Beta Blocker Treatment after a Heart Attack 13 Cholesterol Management 14 Comprehensive Diabetes Care 15 Practitioner Turnover 63 Appropriate Medications for People with Asthma 20 Years in Business / Total Membership 65 Follow-up After Hospitalization For Mental Illness 22 Antidepressant Medication Management 23 Measure Use of Services Measures Measure Health Plan Stability Measure Page Health Plan Descriptive Information Measure Page Page Well-Child Visits In The First 15 Months of Life 27 Board Certification / Residency Completion 67 Well-Child Visits In The Third, Fourth, Fifth And Sixth Year of Life 29 Total Enrollment by Percentage 68 Adolescent Well-Care Visits 30 Enrollment by Product Line (Age & Sex) 69 Inpatient Utilization - General Hospital/Acute Care 31 Ambulatory Care 35 Inpatient Utilization - Nonacute Care 38 Mental Health Utilization - Inpatient Discharges and Average Length of Stay 41 Mental Health Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 44 Chemical Dependency Utilization - Inpatient Discharges and Average Length of Stay 47 Chemical Dependency Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 50 Outpatient Drug Utilization 53 HEDIS 2004 (Reporting Year 2003) DISCLAIMERS -1 0. Disclaimer Query located below 1. For this reporting period, DHS has waived the reporting by all Managed Care Organizations (MCOs) of all HEDIS measures for the distinct MNCare and GAMC populations. 2. For BCBS, Medica, MHP and UCare (Community Measurement Project "CMP") participants: three Effectiveness of Care measures (Childhood Immunization Status, Adolescent Immunization Status and Comprehensive Diabetes Care) are reported under the category "Medicaid." For 2003 data reported in 2004 only, "Medicaid" results are based on the combined PMAP, MNCare and GAMC populations but do not include MSHO. 3. Although HealthPartners participates in the CMP, it has reported all 14 Effectiveness of Care measures for its PMAP population only. 4. All MCOs that do not participate in the CMP reported commercial, PMAP, MSHO and Medicare+Choice measures. HEDIS 2004 (Reporting Year 2003) Page 2 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 3 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 3:58 PM PMAP Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 4 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 3:58 PM Medicaid Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 5 Effectiveness of Care Metropolitan Health Plan Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 6 Effectiveness of Care Metropolitan Health Plan Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 3:58 PM PMAP Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 7 Effectiveness of Care Metropolitan Health Plan Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 3:58 PM Medicaid Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 8 Effectiveness of Care Metropolitan Health Plan Breast Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Medicare + Choice NR NR NR NR NR NR NR NR NR NR Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Excluded because of contraindications through Admin data Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 9 Effectiveness of Care Metropolitan Health Plan Cervical Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial PMAP A 963 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors NR 64.59% NR NR Records Excluded because of contraindications through Admin data 1 Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 962 622 NR NR NR 64.66% 61.58% 67.73% Page 10 Effectiveness of Care Metropolitan Health Plan Chlamydia Screening in Women Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate (before exclusions) General Measure Ages 16-20 Ages 21-25 Data PMAP Total General Measure Ages 16-20 Ages 21-25 Data Total A NR NR 258 78.29% 209 80.86% 467 79.44% Records Excluded - Contraindications/Admin Data NR 0 0 0 Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval NR NR NR NR NR 258 202 78.29% 73.07% 83.52% 209 169 80.86% 75.29% 86.43% 467 371 79.44% 75.67% 83.22% HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR Page 11 Effectiveness of Care Metropolitan Health Plan Controlling High Blood Pressure Data Last Refreshed: Sep 1, 2004 3:58 PM Data Elements Data Collection Methodology (Hybrid) Sampling Method Used Eligible Member Population Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Records Excluded because of Valid Data Errors Records Excluded - False positive diagnosis Commercial Medicare + Choice MSHO HO S 184 0 0.00% 157 0 0 Records Excluded because of ESRD or non-acute admission identified by Admin Data 0 Records Excluded because of ESRD or non-acute admission identified by Medical Record 0 Number of employee/dependent medical records excluded 0 Records Added from Auxiliary List Denominator Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR 0 157 93 59.24% 51.23% 67.24% Page 12 Effectiveness of Care Metropolitan Health Plan Beta Blocker Treatment after Heart Attack Data Elements Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Medicare + Choice NR NR NR NR Reported Rate NR NR Lower 95% Confidence Interval Upper 95% Confidence Interval NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Records Excluded Contraindications/Admin Data Records Excluded Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2004 (Reporting Year 2003) Page 13 Effectiveness of Care Metropolitan Health Plan Cholesterol Management After Acute Cardiovascular Events Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Data Elements General Measure Data Medicare + Choice LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days General Measure Data LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days Data Collection Methodology Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 14 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 15 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:58 PM Medicare + Choice Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 16 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:58 PM MSHO Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy 72 88.89% 81 100.00% 15 18.52% 55 67.90% 0 0.00% 0 0.00% 41 50.62% 71 87.65% 24 29.63% 11 13.58% 45 55.56% 0 0.00% 0 0.00% 41 50.62% 71 3 92.50% 86.10% 98.90% 23 0 28.75% 18.21% 39.29% 10 42 65.00% 53.92% 76.08% 45 23 85.00% 76.55% 93.45% 0 45 56.25% 44.75% 67.75% 0 36 45.00% 33.47% 56.53% 41 8 61.25% 49.95% 72.55% 81 1 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2004 (Reporting Year 2003) Eye Exam 0 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 81 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 80 Page 17 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:58 PM PMAP Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 18 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:58 PM Medicaid Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 19 Effectiveness of Care Metropolitan Health Plan Appropriate Medications for People with Asthma Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Total Exclusions Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Page 20 Effectiveness of Care Metropolitan Health Plan Appropriate Medications for People with Asthma Data Last Refreshed: Sep 1, 2004 3:58 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Total Exclusions Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 61 62.30% 0 61 38 62.30% 49.31% 75.28% 102 61.76% 0 102 63 61.76% 51.84% 71.69% 56 51.79% 5 51 29 56.86% 42.29% 71.44% 219 59.36% 5 214 130 60.75% 53.97% 67.52% A Page 21 Effectiveness of Care Metropolitan Health Plan Follow-Up After Hospitalization for Mental Illness Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Data Elements General Measure Data Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Medicare + Choice General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data NR NR NR NR NR NR NR NR NR MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data W/in 7 Days of W/in 30 Days of Discharge Discharge NR NR NR PMAP General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data A 2 W/in 7 Days of W/in 30 Days of Discharge Discharge A 48 0 NA NA NA 1 NA NA NA 4 8.33% 0.00% 17.19% 15 31.25% 17.10% 45.40% Page 22 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 23 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 3:58 PM Medicare + Choice Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 24 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 3:58 PM MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 0 NA NA NA 3 NA NA NA 3 NA NA NA A 4 Page 25 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 3:58 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 11 18.64% 7.86% 29.43% 34 57.63% 44.17% 71.08% 18 30.51% 17.91% 43.11% A 59 Page 26 Use of Services Metropolitan Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 27 Use of Services Metropolitan Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 1, 2004 3:58 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2004 (Reporting Year 2003) 2 visits 3 visits 4 visits 5 visits 6 or more visits 3 0.39% 8 1.03% 23 2.98% 62 8.02% 91 11.77% 202 26.13% 384 49.68% 4 0.88% 8 1.77% 11 2.43% 33 7.28% 51 11.26% 111 24.50% 235 51.88% 1 0 0.24% 0.00% 0.84% 3 0 0.73% 0.00% 1.67% 4 1 1.22% 0.04% 2.40% 17 5 5.35% 3.06% 7.65% 35 12 11.44% 8.24% 14.63% 68 7 18.25% 14.39% 22.10% 218 40 62.77% 57.98% 67.57% 411 10.00% 453 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit HO S 773 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 411 Page 28 Use of Services Metropolitan Health Plan Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Commercial Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors HEDIS 2004 (Reporting Year 2003) PMAP HO S 1255 745 NR 59.36% 411 10.00% 453 282 NR 62.25% 0 Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Data Last Refreshed: Sep 1, 2004 3:58 PM 0 NR NR NR 0 411 261 14 66.91% 62.24% 71.58% Page 29 Use of Services Metropolitan Health Plan Adolescent Well-Care Visits Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors 608 NR 33.54% 411 10.00% 453 147 NR 32.45% 0 Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) PMAP HO S 1813 0 NR NR NR 0 411 136 44 43.80% 38.88% 48.71% Page 30 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 31 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 3:58 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 32 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 3:58 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 2468 1709 605 0 4782 Discharges Discharges / 1,000 Member Months 0 0 0 0 0 120 56 31 0 207 NA NA NA NA NA 48.62 32.77 51.24 0 0 0 0 0 96 51 30 0 177 NA NA NA NA NA 38.90 29.84 49.59 0 0 0 0 0 24 5 1 0 30 HEDIS 2004 (Reporting Year 2003) 43.29 37.01 NA NA NA NA NA 9.72 2.93 1.65 6.27 Days Days / 1,000 Member Months 0 0 0 0 0 575 229 97 0 901 NA NA NA NA NA 232.98 134.00 160.33 0 0 0 0 0 407 203 96 0 706 NA NA NA NA NA 164.91 118.78 158.68 0 0 0 0 0 168 26 1 0 195 188.41 147.64 NA NA NA NA NA 68.07 15.21 1.65 40.78 Average Length of Stay NA NA NA NA NA 4.79 4.09 3.13 NA 4.35 NA NA NA NA NA 4.24 3.98 3.20 NA 3.99 NA NA NA NA NA 7.00 5.20 1.00 NA 6.50 Page 33 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 3:58 PM PMAP Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65+ Unknown Total Member Months 11836 68011 48666 31956 3871 7195 3408 1119 0 176062 Discharges 184 231 259 848 41 184 81 26 0 1854 Discharges / 1,000 Member Months 15.55 3.40 5.32 26.54 10.59 25.57 23.77 23.24 10.53 167 179 75 93 28 129 61 24 0 756 14.11 2.63 1.54 2.91 7.23 17.93 17.90 21.45 17 52 30 56 9 55 20 2 0 241 1.44 0.76 0.62 1.75 2.32 7.64 5.87 1.79 154 699 4 0 0 857 HEDIS 2004 (Reporting Year 2003) 4.29 1.37 3.16 21.87 1.03 0.00 8.91 Days Days / 1,000 Member Months 891 650 710 2203 117 684 370 90 0 5715 75.28 9.56 14.59 68.94 30.22 95.07 108.57 80.43 574 472 222 235 66 411 256 83 0 2319 48.50 6.94 4.56 7.35 17.05 57.12 75.12 74.17 317 178 86 185 37 273 114 7 0 1197 26.78 2.62 1.77 5.79 9.56 37.94 33.45 6.26 402 1783 14 0 0 2199 8.26 55.80 3.62 0.00 32.46 13.17 6.80 22.86 Average Length of Stay 4.84 2.81 2.74 2.60 2.85 3.72 4.57 3.46 NA 3.08 3.44 2.64 2.96 2.53 2.36 3.19 4.20 3.46 NA 3.07 18.65 3.42 2.87 3.30 4.11 4.96 5.70 3.50 NA 4.97 2.61 2.55 3.50 NA NA 2.57 Page 34 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 35 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Sep 1, 2004 3:58 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 36 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Sep 1, 2004 3:58 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 2468 1709 605 0 4782 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 0 2317 1578 576 0 4471 HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months NA NA NA NA NA 938.82 923.35 952.07 934.96 Emergency Room Visits Visits 0 0 0 0 0 100 59 16 0 175 Visits/ 1,000 Member Months NA NA NA NA NA 40.52 34.52 26.45 36.60 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 84 31 14 0 129 Procedures/ 1,000 Member Months NA NA NA NA NA 34.04 18.14 23.14 26.98 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 4 0 0 0 4 Stays/ 1,000 Member Months NA NA NA NA NA 1.62 0.00 0.00 0.84 Page 37 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2004 (Reporting Year 2003) NR NR NR Page 38 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 3:58 PM Medicare + Choice Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2004 (Reporting Year 2003) NR NR NR Page 39 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 3:58 PM Minnesota Senior Health Options Member Months Age <1 0 1-9 0 10-19 0 20-44 0 45-64 0 65-74 2468 75-84 1709 85+ 605 Unknown 0 4782 Total Days Days / 1,000 Member Months Average Length of Stay NA 0 NA NA 0 NA 0 NA NA 10-19 0 NA 0 NA NA 20-44 0 NA 0 NA NA 45-64 0 NA 0 NA NA 65-74 34 13.78 210 85.09 6.18 75-84 19 11.12 110 64.37 5.79 85+ 6 9.92 51 84.30 8.50 Unknown 0 59 12.34 0 371 77.58 NA 6.29 Discharges Discharges / 1,000 Member Months <1 0 1-9 Age Total HEDIS 2004 (Reporting Year 2003) Page 40 Use of Services Metropolitan Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR M Total NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 41 Use of Services Metropolitan Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 3:58 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 42 Use of Services Metropolitan Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 3:58 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 0 1506 0 1506 0 0 0 3276 0 3276 0 0 0 4782 0 4782 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 13-17 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 18-64 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 65+ M 13 8.63 45 3.46 F 27 8.24 150 5.56 Total 40 8.36 195 4.88 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 13 8.63 45 3.46 F 27 8.24 150 5.56 TOTAL 40 8.36 195 4.88 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 43 Use of Services Metropolitan Health Plan Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number Number Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 44 Use of Services Metropolitan Health Plan Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:58 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Day/Night Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Ambulatory Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 45 Use of Services Metropolitan Health Plan Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:58 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 1506 0 1506 Female 0 0 0 3276 0 3276 Member Months (Inpatient) Total 0 0 0 4782 0 4782 Male 0 0 0 1506 0 1506 Female 0 0 0 3276 0 3276 Member Months (Day/Night) Total 0 0 0 4782 0 4782 Male 0 0 0 1506 0 1506 Female 0 0 0 3276 0 3276 Member Months (Ambulatory) Total 0 0 0 4782 0 4782 Male 0 0 0 1506 0 1506 Female 0 0 0 3276 0 3276 Total 0 0 0 4782 0 4782 Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number 0 0 0 0 0 0 0 0 0 25 52 77 0 0 0 25 52 77 Number 0 0 0 0 0 0 0 0 0 11 18 29 0 0 0 11 18 29 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 17 41 58 0 0 0 17 41 58 Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Percent NA NA NA NA NA NA NA NA NA 19.92% 19.05% 19.32% NA NA NA 19.92% 19.05% 19.32% Percent NA NA NA NA NA NA NA NA NA 8.76% 6.59% 7.28% NA NA NA 8.76% 6.59% 7.28% Percent NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NA NA NA 13.55% 15.02% 14.55% NA NA NA 13.55% 15.02% 14.55% Page 46 Use of Services Metropolitan Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 47 Use of Services Metropolitan Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 3:58 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 48 Use of Services Metropolitan Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 3:58 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 0 1506 0 1506 0 0 0 3276 0 3276 0 0 0 4782 0 4782 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 13-17 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 18-64 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 65+ M 2 1.33 6 3.00 F 1 0.31 23 23.00 Total 3 0.63 29 9.67 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 2 1.33 6 3.00 F 1 0.31 23 23.00 TOTAL 3 0.63 29 9.67 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 49 Use of Services Metropolitan Health Plan Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 50 Use of Services Metropolitan Health Plan Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:58 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Use of Services Metropolitan Health Plan Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:58 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 1506 0 1506 Female 0 0 0 3276 0 3276 Member Months (Inpatient) Total 0 0 0 4782 0 4782 Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number 0 0 0 0 0 0 0 0 0 2 1 3 0 0 0 2 1 3 Percent NA NA NA NA NA NA NA NA NA 1.59% 0.37% 0.75% NA NA NA 1.59% 0.37% 0.75% Male 0 0 0 1506 0 1506 Female 0 0 0 3276 0 3276 Member Months (Day/Night) Total 0 0 0 4782 0 4782 Male 0 0 0 1506 0 1506 Female 0 0 0 3276 0 3276 Member Months (Ambulatory) Total 0 0 0 4782 0 4782 Male 0 0 0 1506 0 1506 Female 0 0 0 3276 0 3276 Total 0 0 0 4782 0 4782 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 0 0 0 0 0 0 2 1 3 0 0 0 2 1 3 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 1 0 1 Percent NA NA NA NA NA NA NA NA NA 1.59% 0.37% 0.75% NA NA NA 1.59% 0.37% 0.75% Percent NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NA NA NA 0.80% 0.00% 0.25% NA NA NA 0.80% 0.00% 0.25% Page 52 Use of Services Metropolitan Health Plan Outpatient Drug Utilization Medicare + Choice Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 1, 2004 3:58 PM Member Months NR Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2004 (Reporting Year 2003) NR Avg. Cost of Prescriptions / Per Member Per Month NR NR NR NR NR NR NR NR Total Number of Prescriptions NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR Page 53 Use of Services Metropolitan Health Plan Outpatient Drug Utilization Data Last Refreshed: Sep 1, 2004 3:58 PM Minnesota Senior Health Options Age Member Months 0-9 0 10-19 0 20-44 0 45-64 0 65-74 2468 75-84 1709 85+ 605 Unknown 0 Total 4782 Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Total Cost of Prescriptions $0.00 $0.00 $0.00 $0.00 $804,100.30 $557,255.30 $168,017.10 $0.00 $1,529,372.70 HEDIS 2004 (Reporting Year 2003) A Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA $325.81 $326.07 $277.71 $319.82 Total Number of Prescriptions 0 0 0 0 18218 13106 5052 0 36376 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA 88.58 92.03 100.20 91.28 Page 54 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 55 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 3:58 PM Medicare + Choice Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 56 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 3:58 PM Minnesota Senior Health Options Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 0 0 370 0 0 356 NA NA NA NA NA NA 96.22% 94.14% 98.30% A Page 57 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 3:58 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 1022 166 711 880 141 654 86.11% 83.94% 88.28% 84.94% 79.20% 90.68% 91.98% 89.92% 94.05% A Page 58 Access/Availability of Care Metropolitan Health Plan Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Data Elements General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 59 Access/Availability of Care Metropolitan Health Plan Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 1, 2004 3:58 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 882 1767 917 1239 848 1527 769 1028 96.15% 94.82% 97.47% 86.42% 84.79% 88.04% 83.86% 81.42% 86.30% 82.97% 80.84% 85.10% A Page 60 Access/Availability of Care Metropolitan Health Plan Prenatal and Postpartum Care Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Timeliness of Prenatal Care Postpartum Care NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 61 Access/Availability of Care Metropolitan Health Plan Prenatal and Postpartum Care Data Last Refreshed: Sep 1, 2004 3:58 PM PMAP Data collection methodology (Administrative or Hybrid) Timeliness of Prenatal Care Postpartum Care A A 638 638 31.35% 53.76% NR NR 638 200 638 343 31.35% 27.67% 35.03% 53.76% 49.81% 57.71% Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 62 Health Plan Stability Metropolitan Health Plan Practitioner Turnover Medicare + Choice Practitioner Types Data Last Refreshed: Sep 1, 2004 3:58 PM Number of Practitioners as of 12/31/2002 Number of Practitioners who were not affiliated with the plan as of 12/31/2003 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners NR HEDIS 2004 (Reporting Year 2003) Page 63 Health Plan Stability Metropolitan Health Plan Practitioner Turnover Minnesota Senior Health Options Practitioner Types Number of Practitioners as of 12/31/2002 Data Last Refreshed: Sep 1, 2004 3:58 PM Number of Practitioners who were not affiliated with the plan as of 12/31/2003 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners NR HEDIS 2004 (Reporting Year 2003) Page 64 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Sep 1, 2004 3:58 PM Medicare + Choice Product/Product Line HMO (Total) Years in Business NR Members* NR NR NR NR NR Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total NR * Total number of members in each category as of December 31, 2003 HEDIS 2004 (Reporting Year 2003) Page 65 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Sep 1, 2004 3:58 PM Minnesota Senior Health Options Product/Product Line HMO (Total) Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total Years in Business 19.00 19.00 0.00 6.00 0.00 0.00 Members* 18548 18148 0 400 0 0 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 18548 * Total number of members in each category as of December 31, 2003 HEDIS 2004 (Reporting Year 2003) Page 66 Health Plan Descriptive Information Metropolitan Health Plan Board Certification / Residency Completion Data Last Refreshed: Sep 1, 2004 3:58 PM Minnesota Senior Health Options Type of Practitioner Primary Care Practitioners Number of Practitioners in Each Practice Area Geriatricians Other practitioner Specialists HEDIS 2004 (Reporting Year 2003) Board Certification Number Percent NR NR NR Page 67 Health Plan Descriptive Information Metropolitan Health Plan Total Enrollment by Percentage Medicaid Commercial Product Line Medicare Other Total M F M F M F M F M F M F M F Total 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% M F M F M F M F M F M F Total 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% M F M F M F M F M F Total 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% M F M F M F M F M F M F M F Total 82.66% 0.00% 17.34% 0.00% 81.21% 0.00% 18.79% 0.00% 72.67% 0.00% 27.33% 0.00% 64.10% 0.00% 35.90% 0.00% 68.36% 0.00% 31.64% 0.00% 64.62% 0.00% 35.38% 0.00% 77.07% 0.00% 22.93% 0.00% 64.55% 0.00% 35.45% 0.00% 62.19% 0.00% 37.81% 0.00% 61.81% 0.00% 38.19% 0.00% 81.68% 0.00% 18.32% 0.00% 67.14% 0.00% 32.86% 0.00% 75.81% 0.00% 24.19% 0.00% 68.94% 0.00% 31.06% 0.00% 71.49% 0.00% 28.51% 0.00% 100.00% 0.00% 0.00% 0.00% 97.99% 0.00% 2.01% 0.00% Age/Sex <1 1-4 5-9 10-14 15-17 18-19 Subtotal: 0-19 20-24 25-29 30-34 35-39 40-44 Subtotal: 20-44 45-49 50-54 55-59 60-64 Subtotal: 45-64 65-69 70-74 75-79 80-84 85-89 >=90 Subtotal: >=65 Age Unknown Total Data Last Refreshed: Sep 1, 2004 3:58 PM 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% Note: Row entries should add up to 100%. HEDIS 2004 (Reporting Year 2003) Page 68 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 3:58 PM Commercial Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) Page 69 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 3:58 PM Medicare + Choice Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) Page 70 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 3:58 PM Minnesota Senior Health Options <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 396 516 372 132 84 24 0 0.00% 540 1008 756 456 324 192 0 0.00% 1524 100.00% 0 3276 100.00% 0 4800 100.00% 1524 3276 HEDIS 2004 (Reporting Year 2003) 0 0 0 0 0 0 0 0 0 936 1524 1128 588 408 216 0 4800 Page 71 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 3:58 PM PMAP <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 6107 19840 14388 13696 6396 3032 Member Months Female 5729 19927 13856 14108 6961 4473 Total 11836 39767 28244 27804 13357 7505 63459 85.38% 1374 795 967 1017 838 65054 63.94% 7773 6430 5292 4289 3181 128513 72.99% 4991 6.72% 602 384 169 106 26965 26.50% 1412 745 323 130 31956 18.15% 1261 1.70% 1815 1367 763 437 125 107 2610 2.57% 2244 1769 1369 839 509 378 3871 2.20% 4614 6.21% 0 7108 6.99% 0 11722 6.66% 74325 101737 HEDIS 2004 (Reporting Year 2003) 9147 7225 6259 5306 4019 2014 1129 492 236 4059 3136 2132 1276 634 485 0 176062 Page 72
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