Medica Health Plans Plan Name 2003 Reporting Year General Info Submission # 1 Last Refreshed: 18 9/1/2004 3:57:28 PM Page Title Disclaimers Effectiveness of Care Measures Plan ID 2 Access / Availability of Care Page Measure Page Childhood Immunization Rate 3 Adults' Access to Preventive/Ambulatory Health Services 55 Adolescent Immunization Rate 6 Children's Access to Primary Care Practitioners 59 Breast Cancer Screening 9 Prenatal and Postpartum Care 61 Cervical Cancer Screening 10 Chlamydia Screening in Women 11 Controlling High Blood Pressure 12 Beta Blocker Treatment after a Heart Attack 13 Cholesterol Management 14 Comprehensive Diabetes Care 15 Practitioner Turnover 63 Appropriate Medications for People with Asthma 20 Years in Business / Total Membership 65 Follow-up After Hospitalization For Mental Illness 22 Antidepressant Medication Management 23 Measure Use of Services Measures Measure Health Plan Stability Measure Page Health Plan Descriptive Information Measure Page Page Well-Child Visits In The First 15 Months of Life 27 Board Certification / Residency Completion 67 Well-Child Visits In The Third, Fourth, Fifth And Sixth Year of Life 29 Total Enrollment by Percentage 68 Adolescent Well-Care Visits 30 Enrollment by Product Line (Age & Sex) 69 Inpatient Utilization - General Hospital/Acute Care 31 Ambulatory Care 35 Inpatient Utilization - Nonacute Care 38 Mental Health Utilization - Inpatient Discharges and Average Length of Stay 41 Mental Health Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 44 Chemical Dependency Utilization - Inpatient Discharges and Average Length of Stay 47 Chemical Dependency Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 50 Outpatient Drug Utilization 53 HEDIS 2004 (Reporting Year 2003) DISCLAIMERS -1 0. Disclaimer Query located below 1. For this reporting period, DHS has waived the reporting by all Managed Care Organizations (MCOs) of all HEDIS measures for the distinct MNCare and GAMC populations. 2. For BCBS, Medica, MHP and UCare (Community Measurement Project "CMP") participants: three Effectiveness of Care measures (Childhood Immunization Status, Adolescent Immunization Status and Comprehensive Diabetes Care) are reported under the category "Medicaid." For 2003 data reported in 2004 only, "Medicaid" results are based on the combined PMAP, MNCare and GAMC populations but do not include MSHO. 3. Although HealthPartners participates in the CMP, it has reported all 14 Effectiveness of Care measures for its PMAP population only. 4. All MCOs that do not participate in the CMP reported commercial, PMAP, MSHO and Medicare+Choice measures. HEDIS 2004 (Reporting Year 2003) Page 2 Effectiveness of Care Medica Health Plans Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HiB Hepatitis B VZV Combo 1 Combo 2 3639 56.90% 3852 60.23% 5542 86.66% 3809 59.56% 3647 57.03% 4948 77.37% 2979 46.58% 2689 42.05% 193 51.88% 215 57.80% 323 86.83% 212 56.99% 210 56.45% 284 76.34% 168 45.16% 157 42.20% 188 132 90.40% 87.18% 93.61% 208 121 92.94% 90.13% 95.75% 308 28 94.92% 92.49% 97.35% 207 100 86.72% 83.05% 90.40% 205 109 88.70% 85.26% 92.14% 273 22 83.33% 79.31% 87.36% 163 127 81.92% 77.77% 86.07% 152 108 73.45% 68.70% 78.19% 372 1 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 1 HEDIS 2004 (Reporting Year 2003) MMR 354 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV/OPV HO S 6395 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 354 Page 3 Effectiveness of Care Medica Health Plans Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 3:57 PM PMAP Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 4 Effectiveness of Care Medica Health Plans Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 3:57 PM Medicaid Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 5 Effectiveness of Care Medica Health Plans Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Combo 1 Combo 2 3394 44.69% 1264 16.64% 192 2.53% 1028 13.54% 38 0.50% 186 43.06% 59 13.66% 7 1.62% 54 12.50% 1 0.23% 178 169 84.43% 80.80% 88.06% 57 203 63.26% 58.48% 68.04% 7 158 40.15% 35.29% 45.01% 52 201 61.56% 56.73% 66.38% 1 142 34.79% 30.07% 39.52% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2004 (Reporting Year 2003) VZV 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B HO S 7595 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 411 Page 6 Effectiveness of Care Medica Health Plans Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 3:57 PM PMAP Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 7 Effectiveness of Care Medica Health Plans Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 3:57 PM Medicaid Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 8 Effectiveness of Care Medica Health Plans Breast Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial A Medicare + Choice 32901 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Excluded because of contraindications through Admin data 75.34% NR NR NR 0 Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 32901 24789 75.34% 74.88% 75.81% NR NR NR Page 9 Effectiveness of Care Medica Health Plans Cervical Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial A PMAP A 104552 8086 75.17% 68.28% NR NR 0 0 104552 78587 8086 5521 75.17% 74.90% 75.43% 68.28% 67.26% 69.30% Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Excluded because of contraindications through Admin data Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 10 Effectiveness of Care Medica Health Plans Chlamydia Screening in Women Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate (before exclusions) Records Excluded - Contraindications/Admin Data Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Ages 16-20 Ages 21-25 Data PMAP Total A General Measure Ages 16-20 Ages 21-25 Data Total A 6620 22.46% 10441 21.54% 17061 21.90% 1477 37.31% 2015 35.38% 3492 36.20% 0 0 0 0 0 0 6620 1487 22.46% 21.45% 23.48% 10441 2249 21.54% 20.75% 22.33% 17061 3736 21.90% 21.27% 22.52% 1477 551 37.31% 34.81% 39.81% 2015 713 35.38% 33.27% 37.50% 3492 1264 36.20% 34.59% 37.81% Page 11 Effectiveness of Care Medica Health Plans Controlling High Blood Pressure Data Last Refreshed: Sep 1, 2004 3:57 PM Data Elements Data Collection Methodology (Hybrid) Sampling Method Used Eligible Member Population Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Records Excluded because of Valid Data Errors Records Excluded - False positive diagnosis Commercial HO S 16455 411 20.00% 493 0 25 Medicare + Choice MSHO HO N 152 152 0.00% 151 4 7 Records Excluded because of ESRD or non-acute admission identified by Admin Data 0 1 Records Excluded because of ESRD or non-acute admission identified by Medical Record 0 1 Number of employee/dependent medical records excluded 0 0 25 411 197 47.93% 42.98% 52.88% 0 139 92 66.19% 57.96% 74.41% Records Added from Auxiliary List Denominator Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) NR NR NR Page 12 Effectiveness of Care Medica Health Plans Beta Blocker Treatment after Heart Attack Data Elements Data Collection Methodology Sampling Method Used Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial HO N Eligible Member Population 387 Numerator Events by Admin Data on Eligible Population 299 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Medicare + Choice 77.26% NR 387 0.00% 387 279 72.09% Records Excluded because of Valid Data Errors 7 Records Excluded Contraindications/Admin Data 24 Records Excluded Contraindications/Medical Record Review 2 Number of employee/dependent medical records excluded 0 Records Added from Auxiliary List 0 Denominator 354 Numerator Events by Admin Data 279 Numerator Events by Medical Record 45 NR Reported Rate 91.53% NR Lower 95% Confidence Interval Upper 95% Confidence Interval 88.48% NR 94.57% NR HEDIS 2004 (Reporting Year 2003) Page 13 Effectiveness of Care Medica Health Plans Cholesterol Management After Acute Cardiovascular Events Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 21 Number of employee/dependent medical records excluded 0 HEDIS 2004 (Reporting Year 2003) General Measure Data LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days 640 12 63.12% 1.18% 269 2 62.27% 0.46% 264 60 2 256 78.83% 74.76% 82.90% 62.77% 57.98% 67.57% NR NR NR NR NR NR NR NR NR NR 411 5.00% 432 Records Excluded because of Valid Data Errors Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days HO S 1014 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Medicare + Choice 21 411 Page 14 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy 9444 70.11% 13470 100.00% 6952 51.61% 9939 73.79% 245 1.82% 0 0.00% 6369 47.28% 331 73.07% 453 100.00% 238 52.54% 345 76.16% 5 1.10% 0 0.00% 220 48.57% 305 40 83.94% 80.27% 87.61% 0 122 29.68% 25.15% 34.22% 222 3 54.74% 49.81% 59.68% 315 32 84.43% 80.80% 88.06% 4 220 54.50% 49.57% 59.44% 0 126 30.66% 26.08% 35.24% 201 2 49.39% 44.44% 54.35% 453 7 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 7 HEDIS 2004 (Reporting Year 2003) Eye Exam 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 13470 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 411 Page 15 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:57 PM Medicare + Choice Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 16 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:57 PM MSHO Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy 37 32.74% 113 100.00% 74 65.49% 55 48.67% 25 22.12% 0 0.00% 45 39.82% 37 32.74% 113 100.00% 74 65.49% 55 48.67% 25 22.12% 0 0.00% 45 39.82% 37 22 53.15% 43.42% 62.89% 0 63 56.76% 47.09% 66.42% 72 1 65.77% 56.49% 75.04% 55 3 52.25% 42.51% 62.00% 25 17 37.84% 28.37% 47.31% 0 28 25.23% 16.70% 33.76% 44 6 45.05% 35.34% 54.75% 113 2 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2004 (Reporting Year 2003) Eye Exam 113 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO N 113 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 111 Page 17 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:57 PM PMAP Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 18 Effectiveness of Care Medica Health Plans Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:57 PM Medicaid Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 19 Effectiveness of Care Medica Health Plans Appropriate Medications for People with Asthma Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Total Exclusions Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 704 79.69% 0 704 561 79.69% 76.64% 82.73% 1292 72.29% 0 1292 934 72.29% 69.81% 74.77% 5018 76.92% 0 5018 3860 76.92% 75.75% 78.10% 7014 76.35% 0 7014 5355 76.35% 75.35% 77.35% A Page 20 Effectiveness of Care Medica Health Plans Appropriate Medications for People with Asthma Data Last Refreshed: Sep 1, 2004 3:57 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Total Exclusions Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 247 65.18% 0 247 161 65.18% 59.04% 71.33% 380 69.21% 0 380 263 69.21% 64.44% 73.98% 378 61.64% 0 378 233 61.64% 56.61% 66.67% 1005 65.37% 0 1005 657 65.37% 62.38% 68.36% A Page 21 Effectiveness of Care Medica Health Plans Follow-Up After Hospitalization for Mental Illness Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval General Measure Data Medicare + Choice General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data A 1074 491 45.72% 42.69% 48.74% 782 72.81% 70.10% 75.52% NR NR NR MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) W/in 7 Days of W/in 30 Days of Discharge Discharge General Measure Data NR NR NR PMAP General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data A 10 W/in 7 Days of W/in 30 Days of Discharge Discharge A 476 1 NA NA NA 2 NA NA NA 150 31.51% 27.23% 35.79% 289 60.71% 56.22% 65.21% Page 22 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 23 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 3:57 PM Medicare + Choice Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 24 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 3:57 PM MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 0 NA NA NA 10 NA NA NA 10 NA NA NA A 11 Page 25 Effectiveness of Care Medica Health Plans Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 3:57 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 84 14.05% 11.18% 16.92% 306 51.17% 47.08% 55.26% 206 34.45% 30.56% 38.34% A 598 Page 26 Use of Services Medica Health Plans Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits 2.99% 1.78% 1.25% 2.92% 7.15% 23.90% 60.00% NR NR NR NR NR NR NR 168 100 70 164 401 1341 3366 2.99% 2.54% 3.45% 1.78% 1.43% 2.14% 1.25% 0.95% 1.55% 2.92% 2.47% 3.37% 7.15% 6.46% 7.83% 23.90% 22.78% 25.03% 60.00% 58.71% 61.29% A 5610 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 5610 Page 27 Use of Services Medica Health Plans Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 1, 2004 3:57 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits 3.72% 3.61% 5.81% 8.07% 15.27% 25.02% 38.50% NR NR NR NR NR NR NR 135 131 211 293 554 908 1397 3.72% 3.09% 4.35% 3.61% 2.99% 4.23% 5.81% 5.04% 6.59% 8.07% 7.17% 8.97% 15.27% 14.08% 16.45% 25.02% 23.60% 26.44% 38.50% 36.90% 40.09% A 3629 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 3629 Page 28 Use of Services Medica Health Plans Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial A PMAP A 27500 7137 56.45% 57.01% NR NR 27500 15523 7137 4069 56.45% 55.86% 57.04% 57.01% 55.86% 58.17% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 29 Use of Services Medica Health Plans Adolescent Well-Care Visits Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial A PMAP A 70264 10428 30.97% 32.75% NR NR 70264 21761 10428 3415 30.97% 30.63% 31.31% 32.75% 31.84% 33.65% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 30 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65+ Unknown Total Member Months 99362 939316 1096437 3003357 1855805 74982 10749 1815 0 7081823 Discharges Discharges / 1,000 Member Months 8643 1376 1695 17052 11882 1077 217 50 0 41992 86.98 1.46 1.55 5.68 6.40 14.36 20.19 27.55 8501 1012 771 3401 5437 569 127 37 0 19855 85.56 1.08 0.70 1.13 2.93 7.59 11.82 20.39 119 348 663 4197 6295 498 88 13 0 12221 1.20 0.37 0.60 1.40 3.39 6.64 8.19 7.16 246 9298 16 0 0 9560 HEDIS 2004 (Reporting Year 2003) 5.93 2.80 1.73 0.22 3.10 0.01 0.00 1.58 Days Days / 1,000 Member Months 30317 4627 6456 52857 48567 4872 935 342 0 148973 305.12 4.93 5.89 17.60 26.17 64.98 86.98 188.43 29075 3039 3469 12321 21989 2431 509 281 0 73114 292.62 3.24 3.16 4.10 11.85 32.42 47.35 154.82 1171 1508 2318 13486 26045 2406 415 61 0 47410 11.79 1.61 2.11 4.49 14.03 32.09 38.61 33.61 606 26510 74 0 0 27190 0.55 8.83 0.04 0.00 21.04 10.32 6.69 4.50 Average Length of Stay 3.51 3.36 3.81 3.10 4.09 4.52 4.31 6.84 NA 3.55 3.42 3.00 4.50 3.62 4.04 4.27 4.01 7.59 NA 3.68 9.84 4.33 3.50 3.21 4.14 4.83 4.72 4.69 NA 3.88 2.46 2.85 4.63 NA NA 2.84 Page 31 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 3:57 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 32 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 6072 9190 12648 0 27910 Discharges 0 0 0 0 0 208 226 176 0 610 Discharges / 1,000 Member Months NA NA NA NA NA 34.26 24.59 13.92 21.86 0 0 0 0 0 145 168 106 0 419 NA NA NA NA NA 23.88 18.28 8.38 0 0 0 0 0 53 47 59 0 159 NA NA NA NA NA 8.73 5.11 4.66 HEDIS 2004 (Reporting Year 2003) 15.01 5.70 Days 0 0 0 0 0 1234 1129 795 0 3158 Days / 1,000 Member Months NA NA NA NA NA 203.23 122.85 62.86 113.15 0 0 0 0 0 759 737 429 0 1925 NA NA NA NA NA 125.00 80.20 33.92 0 0 0 0 0 433 337 330 0 1100 NA NA NA NA NA 71.31 36.67 26.09 68.97 39.41 Average Length of Stay NA NA NA NA NA 5.93 5.00 4.52 NA 5.18 NA NA NA NA NA 5.23 4.39 4.05 NA 4.59 NA NA NA NA NA 8.17 7.17 5.59 NA 6.92 Page 33 Use of Services Medica Health Plans Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 3:57 PM PMAP Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65+ Unknown Total Member Months 69878 346696 244018 229911 20201 42814 40241 31433 0 1025192 Discharges 4303 907 1318 6087 277 1158 1222 856 0 16128 Discharges / 1,000 Member Months 61.58 2.62 5.40 26.48 13.71 27.05 30.37 27.23 15.73 4202 771 318 747 173 871 937 736 0 8755 60.13 2.22 1.30 3.25 8.56 20.34 23.28 23.41 95 120 152 603 92 285 281 120 0 1748 1.36 0.35 0.62 2.62 4.55 6.66 6.98 3.82 820 4604 10 0 0 5434 HEDIS 2004 (Reporting Year 2003) 8.54 1.71 3.36 20.03 0.50 0.00 8.93 Days Days / 1,000 Member Months 16659 2697 4384 16759 1035 5644 6301 4001 0 57480 238.40 7.78 17.97 72.89 51.24 131.83 156.58 127.29 15966 2043 1172 2326 593 3914 4531 3375 0 33920 228.48 5.89 4.80 10.12 29.35 91.42 112.60 107.37 622 576 721 2065 404 1722 1757 626 0 8493 8.90 1.66 2.95 8.98 20.00 40.22 43.66 19.92 2405 11970 32 0 0 14407 9.86 52.06 1.58 0.00 56.07 33.09 8.28 23.67 Average Length of Stay 3.87 2.97 3.33 2.75 3.74 4.87 5.16 4.67 NA 3.56 3.80 2.65 3.69 3.11 3.43 4.49 4.84 4.59 NA 3.87 6.55 4.80 4.74 3.42 4.39 6.04 6.25 5.22 NA 4.86 2.93 2.60 3.20 NA NA 2.65 Page 34 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 99362 939316 1096437 3003357 1855805 74982 10749 1815 0 7081823 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 87522 281765 226933 728942 599340 33666 5937 917 0 1965022 HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months 880.84 299.97 206.97 242.71 322.95 448.99 552.33 505.23 277.47 Emergency Room Visits Visits 3265 15200 12836 35926 18760 1087 231 63 0 87368 Visits/ 1,000 Member Months 32.86 16.18 11.71 11.96 10.11 14.50 21.49 34.71 12.34 Ambulatory Surgery/Procedures Procedures 651 4564 3554 22231 32704 2221 380 44 0 66349 Procedures/ 1,000 Member Months 6.55 4.86 3.24 7.40 17.62 29.62 35.35 24.24 9.37 Observation Room Stays Resulting in Discharge Stays 55 188 197 2562 432 39 4 3 0 3480 Stays/ 1,000 Member Months 0.55 0.20 0.18 0.85 0.23 0.52 0.37 1.65 0.49 Page 35 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Sep 1, 2004 3:57 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 36 Use of Services Medica Health Plans Ambulatory Care Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 6072 9190 12648 0 27910 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 0 4420 7528 10735 0 22683 HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months NA NA NA NA NA 727.93 819.15 848.75 812.72 Emergency Room Visits Visits 0 0 0 0 0 168 153 117 0 438 Visits/ 1,000 Member Months NA NA NA NA NA 27.67 16.65 9.25 15.69 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 146 146 81 0 373 Procedures/ 1,000 Member Months NA NA NA NA NA 24.04 15.89 6.40 13.36 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 4 4 3 0 11 Stays/ 1,000 Member Months NA NA NA NA NA 0.66 0.44 0.24 0.39 Page 37 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Member Months Age <1 99362 1-9 939316 10-19 1096437 20-44 3003357 45-64 1855805 65-74 74982 75-84 10749 85+ 1815 Unknown 0 7081823 Total Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 1 0.00 2 0.00 2.00 12 0.01 285 0.26 23.75 Discharges Discharges / 1,000 Member Months <1 0 1-9 10-19 Age 20-44 46 0.02 645 0.21 14.02 45-64 145 0.08 1829 0.99 12.61 65-74 23 0.31 251 3.35 10.91 75-84 2 0.19 37 3.44 18.50 85+ 3 1.65 62 34.16 20.67 0 232 0.03 0 3111 0.44 NA 13.41 Unknown Total HEDIS 2004 (Reporting Year 2003) Page 38 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 3:57 PM Medicare + Choice Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2004 (Reporting Year 2003) NR NR NR Page 39 Use of Services Medica Health Plans Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options Member Months Age <1 0 1-9 0 10-19 0 20-44 0 45-64 0 65-74 6072 75-84 9190 85+ 12648 Unknown 0 27910 Total Days Days / 1,000 Member Months Average Length of Stay NA 0 NA NA 0 NA 0 NA NA 10-19 0 NA 0 NA NA 20-44 0 NA 0 NA NA 45-64 0 NA 0 NA NA 65-74 5 0.82 130 21.41 26.00 75-84 13 1.41 233 25.35 17.92 85+ 15 1.19 363 28.70 24.20 Unknown 0 33 1.18 0 726 26.01 NA 22.00 Discharges Discharges / 1,000 Member Months <1 0 1-9 Age Total HEDIS 2004 (Reporting Year 2003) Page 40 Use of Services Medica Health Plans Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male Female Total 587704 237147 2050107 37302 0 2912260 562825 227647 2129534 30952 0 2950958 1150529 464794 4179641 68254 0 5863218 Discharges Discharges / 1,000 Member Months Age 0-12 Days* Average Length of Stay M 61 0.10 1532 25.11 F 29 0.05 437 15.07 Total 90 0.08 1969 21.88 13-17 M 207 0.87 5491 26.53 F 272 1.19 4851 17.83 Total 479 1.03 10342 21.59 18-64 M 435 0.21 3023 6.95 F 673 0.32 4849 7.21 Total 1108 0.27 7872 7.10 65+ M 6 0.16 43 7.17 F 4 0.13 34 8.50 Total 10 0.15 77 7.70 M Unknown 0 0 NA F 0 0 NA Total 0 0 NA M Total 709 0.24 10089 14.23 F 978 0.33 10171 10.40 TOTAL 1687 0.29 20260 12.01 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 41 Use of Services Medica Health Plans Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 3:57 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 42 Use of Services Medica Health Plans Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 0 4950 0 4950 0 0 0 19024 0 19024 0 0 0 23974 0 23974 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 13-17 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 18-64 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 65+ M 6 1.21 40 6.67 F 18 0.95 150 8.33 Total 24 1.00 190 7.92 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 6 1.21 40 6.67 F 18 0.95 150 8.33 TOTAL 24 1.00 190 7.92 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 43 Use of Services Medica Health Plans Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male 587704 237147 2050107 37302 0 2912260 Female 562825 227647 2129534 30952 0 2950958 Member Months (Inpatient) Total 1150529 464794 4179641 68254 0 5863218 Male 587704 237147 2050107 37302 0 2912260 Female 562825 227647 2129534 30952 0 2950958 Total 1150529 464794 4179641 68254 0 5863218 Member Months (Day/Night) Male 587704 237147 2050107 37302 0 2912260 Female 562825 227647 2129534 30952 0 2950958 Total 1150529 464794 4179641 68254 0 5863218 Member Months (Ambulatory) Male 587704 237147 2050107 37302 0 2912260 Female 562825 227647 2129534 30952 0 2950958 Total 1150529 464794 4179641 68254 0 5863218 Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number 2720 1568 4288 2099 2395 4494 10032 18649 28681 68 74 142 0 0 0 14919 22686 37605 Number 42 23 65 144 208 352 349 521 870 6 4 10 0 0 0 541 756 1297 Number 0 1 1 5 13 18 12 28 40 0 0 0 0 0 0 17 42 59 Number 2706 1562 4268 2060 2340 4400 9935 18537 28472 65 73 138 0 0 0 14766 22512 37278 Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Percent 5.55% 3.34% 4.47% 10.62% 12.62% 11.60% 5.87% 10.51% 8.23% 2.19% 2.87% 2.50% NA NA NA 6.15% 9.23% 7.70% Percent 0.09% 0.05% 0.07% 0.73% 1.10% 0.91% 0.20% 0.29% 0.25% 0.19% 0.16% 0.18% NA NA NA 0.22% 0.31% 0.27% Percent 0.00% 0.00% 0.00% 0.03% 0.07% 0.05% 0.01% 0.02% 0.01% 0.00% 0.00% 0.00% NA NA NA 0.01% 0.02% 0.01% Percent 5.53% 3.33% 4.45% 10.42% 12.33% 11.36% 5.82% 10.45% 8.17% 2.09% 2.83% 2.43% NA NA NA 6.08% 9.15% 7.63% Page 44 Use of Services Medica Health Plans Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:57 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Day/Night Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Ambulatory Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 45 Use of Services Medica Health Plans Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 4950 0 4950 Female 0 0 0 19024 0 19024 Member Months (Inpatient) Total 0 0 0 23974 0 23974 Male 0 0 0 4950 0 4950 Female 0 0 0 19024 0 19024 Member Months (Day/Night) Total 0 0 0 23974 0 23974 Male 0 0 0 4950 0 4950 Female 0 0 0 19024 0 19024 Total 0 0 0 23974 0 23974 Member Months (Ambulatory) Male 0 0 0 4950 0 4950 Female 0 0 0 19024 0 19024 Total 0 0 0 23974 0 23974 Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number 0 0 0 0 0 0 0 0 0 21 77 98 0 0 0 21 77 98 Number 0 0 0 0 0 0 0 0 0 3 17 20 0 0 0 3 17 20 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 18 64 82 0 0 0 18 64 82 Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Percent NA NA NA NA NA NA NA NA NA 5.09% 4.86% 4.91% NA NA NA 5.09% 4.86% 4.91% Percent NA NA NA NA NA NA NA NA NA 0.73% 1.07% 1.00% NA NA NA 0.73% 1.07% 1.00% Percent NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NA NA NA 4.36% 4.04% 4.10% NA NA NA 4.36% 4.04% 4.10% Page 46 Use of Services Medica Health Plans Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 587704 237147 2050107 37302 0 2912260 562825 227647 2129534 30952 0 2950958 1150529 464794 4179641 68254 0 5863218 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M 2 0.00 4 2.00 F 1 0.00 2 2.00 Total 3 0.00 6 2.00 M 13-17 93 0.39 1153 12.40 F 54 0.24 618 11.44 Total 147 0.32 1771 12.05 M 18-64 513 0.25 3730 7.27 F 306 0.14 2125 6.94 Total 819 0.20 5855 7.15 M 65+ 3 0.08 20 6.67 F 0 0.00 0 NA Total 3 0.04 20 6.67 M Unknown 0 0 NA F 0 0 NA Total 0 0 NA Total M 611 0.21 4907 8.03 F 361 0.12 2745 7.60 TOTAL 972 0.17 7652 7.87 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 47 Use of Services Medica Health Plans Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 3:57 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 48 Use of Services Medica Health Plans Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 0 4950 0 4950 0 0 0 19024 0 19024 0 0 0 23974 0 23974 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 13-17 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 18-64 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 65+ M 3 0.61 12 4.00 F 1 0.05 4 4.00 Total 4 0.17 16 4.00 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 3 0.61 12 4.00 F 1 0.05 4 4.00 TOTAL 4 0.17 16 4.00 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 49 Use of Services Medica Health Plans Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 587704 237147 2050107 37302 0 2912260 Female 562825 227647 2129534 30952 0 2950958 Member Months (Inpatient) Total 1150529 464794 4179641 68254 0 5863218 Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number 2 2 4 172 95 267 1099 494 1593 4 0 4 0 0 0 1277 591 1868 Percent 0.00% 0.00% 0.00% 0.87% 0.50% 0.69% 0.64% 0.28% 0.46% 0.13% 0.00% 0.07% NA NA NA 0.53% 0.24% 0.38% Male 587704 237147 2050107 37302 0 2912260 Female 562825 227647 2129534 30952 0 2950958 Total 1150529 464794 4179641 68254 0 5863218 Member Months (Day/Night) Male 587704 237147 2050107 37302 0 2912260 Female 562825 227647 2129534 30952 0 2950958 Total 1150529 464794 4179641 68254 0 5863218 Member Months (Ambulatory) Male 587704 237147 2050107 37302 0 2912260 Female 562825 227647 2129534 30952 0 2950958 Total 1150529 464794 4179641 68254 0 5863218 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 1 1 2 71 42 113 395 221 616 3 0 3 0 0 0 470 264 734 Number 0 0 0 1 0 1 1 3 4 0 0 0 0 0 0 2 3 5 Number 1 1 2 108 57 165 763 318 1081 2 0 2 0 0 0 874 376 1250 Percent 0.00% 0.00% 0.00% 0.36% 0.22% 0.29% 0.23% 0.12% 0.18% 0.10% 0.00% 0.05% NA NA NA 0.19% 0.11% 0.15% Percent 0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent 0.00% 0.00% 0.00% 0.55% 0.30% 0.43% 0.45% 0.18% 0.31% 0.06% 0.00% 0.04% NA NA NA 0.36% 0.15% 0.26% Page 50 Use of Services Medica Health Plans Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:57 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Use of Services Medica Health Plans Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 4950 0 4950 Female 0 0 0 19024 0 19024 Member Months (Inpatient) Total 0 0 0 23974 0 23974 Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number 0 0 0 0 0 0 0 0 0 2 2 4 0 0 0 2 2 4 Percent NA NA NA NA NA NA NA NA NA 0.48% 0.13% 0.20% NA NA NA 0.48% 0.13% 0.20% Male 0 0 0 4950 0 4950 Female 0 0 0 19024 0 19024 Member Months (Day/Night) Total 0 0 0 23974 0 23974 Male 0 0 0 4950 0 4950 Female 0 0 0 19024 0 19024 Total 0 0 0 23974 0 23974 Member Months (Ambulatory) Male 0 0 0 4950 0 4950 Female 0 0 0 19024 0 19024 Total 0 0 0 23974 0 23974 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 0 0 0 0 0 0 1 1 2 0 0 0 1 1 2 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 1 1 2 0 0 0 1 1 2 Percent NA NA NA NA NA NA NA NA NA 0.24% 0.06% 0.10% NA NA NA 0.24% 0.06% 0.10% Percent NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NA NA NA 0.24% 0.06% 0.10% NA NA NA 0.24% 0.06% 0.10% Page 52 Use of Services Medica Health Plans Outpatient Drug Utilization Medicare + Choice Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 1, 2004 3:57 PM Member Months NR Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2004 (Reporting Year 2003) NR Avg. Cost of Prescriptions / Per Member Per Month NR NR NR NR NR NR NR NR Total Number of Prescriptions NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR Page 53 Use of Services Medica Health Plans Outpatient Drug Utilization Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options Age Member Months 0-9 0 10-19 0 20-44 0 45-64 0 65-74 6072 75-84 9190 85+ 12648 Unknown 0 Total 27910 Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Total Cost of Prescriptions $0.00 $0.00 $0.00 $0.00 $1,832,700.00 $2,588,623.00 $2,742,206.00 $0.00 $7,163,529.00 HEDIS 2004 (Reporting Year 2003) A Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA $301.83 $281.68 $216.81 $256.67 Total Number of Prescriptions 0 0 0 0 38954 68577 89271 0 196802 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA 76.98 89.55 84.70 84.62 Page 54 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 98233 84642 5184 93759 81829 5024 95.45% 95.31% 95.58% 96.68% 96.56% 96.80% 96.91% 96.43% 97.39% A Page 55 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 3:57 PM Medicare + Choice Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 56 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 0 0 1677 0 0 1634 NA NA NA NA NA NA 97.44% 96.65% 98.22% A Page 57 Access/Availability of Care Medica Health Plans Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 3:57 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 9230 988 7865 8268 894 7540 89.58% 88.95% 90.21% 90.49% 88.61% 92.37% 95.87% 95.42% 96.31% A Page 58 Access/Availability of Care Medica Health Plans Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 6716 33613 28104 46585 6601 29736 24699 40962 98.29% 97.97% 98.61% 88.47% 88.12% 88.81% 87.88% 87.50% 88.27% 87.93% 87.63% 88.23% A Page 59 Access/Availability of Care Medica Health Plans Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 1, 2004 3:57 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 4737 9582 4976 6353 4528 8229 4214 5430 95.59% 94.99% 96.18% 85.88% 85.18% 86.58% 84.69% 83.68% 85.70% 85.47% 84.60% 86.35% A Page 60 Access/Availability of Care Medica Health Plans Prenatal and Postpartum Care Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial Timeliness of Prenatal Care Postpartum Care HO HO S S 8295 8295 6268 5248 75.56% 63.27% Minimum required sample size (MRSS) or other sample size 288 288 Oversampling rate Final sample size (FSS) 5% 302 5% 302 Number of numerator events by administrative data in FSS 234 187 77.48% 61.92% Number of original sample records excluded because of valid data errors 7 7 Number of employee/dependent medical records excluded 0 0 7 288 222 36 7 288 179 45 89.58% 85.88% 93.29% 77.78% 72.80% 82.75% Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Administrative rate on FSS Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 61 Access/Availability of Care Medica Health Plans Prenatal and Postpartum Care Data Last Refreshed: Sep 1, 2004 3:57 PM PMAP Timeliness of Prenatal Care Postpartum Care HO HO S S 3769 3769 1736 1922 46.06% 50.99% Minimum required sample size (MRSS) or other sample size 411 411 Oversampling rate Final sample size (FSS) 5% 429 5% 429 Number of numerator events by administrative data in FSS 190 217 44.29% 50.58% Number of original sample records excluded because of valid data errors 0 0 Number of employee/dependent medical records excluded 0 0 4 411 185 147 4 411 209 43 80.78% 76.85% 84.71% 61.31% 56.48% 66.14% Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Administrative rate on FSS Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 62 Health Plan Stability Medica Health Plans Practitioner Turnover Medicare + Choice Practitioner Types Data Last Refreshed: Sep 1, 2004 3:57 PM Number of Practitioners as of 12/31/2002 Number of Practitioners who were not affiliated with the plan as of 12/31/2003 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners NR HEDIS 2004 (Reporting Year 2003) Page 63 Health Plan Stability Medica Health Plans Practitioner Turnover Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options Practitioner Types Number of Practitioners as of 12/31/2002 Number of Practitioners who were not affiliated with the plan as of 12/31/2003 Practitioner Turnover Rate Primary Care Physicians 1832 99 5.40% Non-Physician Primary Care Practitioners 313 15 4.79% HEDIS 2004 (Reporting Year 2003) Page 64 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Sep 1, 2004 3:57 PM Medicare + Choice Product/Product Line HMO (Total) Years in Business NR Members* NR NR NR NR NR Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total NR * Total number of members in each category as of December 31, 2003 HEDIS 2004 (Reporting Year 2003) Page 65 Health Plan Stability Medica Health Plans Years in Business / Total Membership Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options Product/Product Line HMO (Total) Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total Years in Business 29.00 29.00 29.00 4.00 0.00 0.00 Members* 196389 121033 72958 2398 0 0 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 29.00 29.00 4.00 29.00 0.00 546988 340762 24219 182007 0 743377 * Total number of members in each category as of December 31, 2003 HEDIS 2004 (Reporting Year 2003) Page 66 Health Plan Descriptive Information Medica Health Plans Board Certification / Residency Completion Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options Type of Practitioner Primary Care Practitioners Number of Practitioners in Each Practice Area Number Percent 2155 113 1769 107 82.09% 94.69% 1122 940 83.78% Geriatricians Other practitioner Specialists HEDIS 2004 (Reporting Year 2003) Board Certification Page 67 Health Plan Descriptive Information Medica Health Plans Total Enrollment by Percentage Medicaid Commercial Product Line Medicare Other Total M F M F M F M F M F M F M F Total 42.76% 57.03% 0.00% 0.21% 44.14% 55.60% 0.00% 0.26% 35.17% 64.59% 0.00% 0.24% 35.43% 64.35% 0.00% 0.22% 26.93% 72.80% 0.00% 0.27% 27.67% 72.06% 0.00% 0.27% 23.91% 75.78% 0.00% 0.31% 24.88% 74.81% 0.00% 0.31% 20.54% 79.02% 0.00% 0.44% 21.12% 78.47% 0.00% 0.41% 17.02% 82.54% 0.00% 0.44% 24.17% 75.38% 0.00% 0.45% 27.19% 72.50% 0.00% 0.31% 28.34% 71.35% 0.00% 0.31% 27.76% 71.94% 0.00% 0.30% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% M F M F M F M F M F M F Total 11.73% 87.93% 0.00% 0.34% 26.70% 72.98% 0.00% 0.32% M F M F M F M F M F Total M F M F M F M F M F M F M F Total Age/Sex <1 1-4 5-9 10-14 15-17 18-19 Subtotal: 0-19 20-24 25-29 30-34 35-39 40-44 Subtotal: 20-44 45-49 50-54 55-59 60-64 Subtotal: 45-64 65-69 70-74 75-79 80-84 85-89 >=90 Subtotal: >=65 Age Unknown Total Data Last Refreshed: Sep 1, 2004 3:57 PM 9.04% 90.73% 0.00% 0.23% 20.39% 79.19% 0.00% 0.42% 7.95% 91.77% 0.00% 0.28% 15.65% 83.80% 0.01% 0.54% 7.14% 92.53% 0.02% 0.31% 12.04% 87.42% 0.02% 0.52% 6.71% 92.89% 0.03% 0.37% 9.37% 89.98% 0.04% 0.61% 8.25% 91.43% 0.01% 0.31% 16.33% 83.17% 0.02% 0.48% 12.61% 86.97% 0.01% 0.41% 5.93% 93.49% 0.07% 0.51% 7.20% 91.95% 0.08% 0.77% 5.00% 94.08% 0.15% 0.77% 5.76% 92.79% 0.20% 1.25% 4.59% 93.97% 0.34% 1.10% 5.51% 92.43% 0.45% 1.61% 4.54% 92.75% 1.24% 1.47% 7.01% 89.79% 1.28% 1.92% 5.18% 93.66% 0.32% 0.84% 6.39% 92.00% 0.36% 1.25% 5.82% 92.79% 0.34% 1.05% 13.05% 47.28% 33.24% 6.43% 19.54% 35.95% 36.44% 8.07% 18.27% 26.43% 36.06% 19.24% 26.17% 16.42% 37.73% 19.68% 15.56% 10.16% 55.91% 18.37% 21.20% 4.84% 57.50% 16.46% 12.63% 4.93% 65.59% 16.85% 20.24% 2.18% 62.60% 14.98% 13.64% 2.78% 67.91% 15.67% 21.49% 1.25% 63.26% 14.00% 22.88% 2.04% 60.62% 14.46% 29.63% 0.61% 59.95% 9.81% 15.02% 22.45% 48.28% 14.25% 22.50% 10.74% 52.92% 13.84% 19.77% 15.02% 51.23% 13.98% 0.00% 0.00% 0.00% 0.00% 16.56% 78.65% 3.40% 1.39% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 0.00% 100.00% Note: Row entries should add up to 100%. HEDIS 2004 (Reporting Year 2003) Page 68 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 3:57 PM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 51204 209136 271116 290028 170916 96804 Member Months Female 48168 200124 258948 276720 164976 96996 Total 99372 409260 530064 566748 335892 193800 1089204 31.30% 221520 245664 296052 327492 362628 1045932 29.04% 242028 274164 315600 341580 376632 2135136 30.15% 1453356 41.77% 319392 260184 186348 123468 1550004 43.03% 340920 284028 209964 131508 3003360 42.41% 889392 25.56% 30120 11016 4056 1764 588 216 966420 26.83% 25092 8748 3312 1620 732 276 1855812 26.21% 47760 1.37% 0 39780 1.10% 0 87540 1.24% 3479712 3602136 HEDIS 2004 (Reporting Year 2003) 463548 519828 611652 669072 739260 660312 544212 396312 254976 55212 19764 7368 3384 1320 492 0 7081848 Page 69 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 3:57 PM Medicare + Choice Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) Page 70 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 3:57 PM Minnesota Senior Health Options <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 744 1104 1176 1080 804 636 0 0.00% 1788 2448 3024 3912 4416 6792 0 0.00% 5544 100.00% 0 22380 100.00% 0 27924 100.00% 5544 22380 HEDIS 2004 (Reporting Year 2003) 0 0 0 0 0 0 0 0 0 2532 3552 4200 4992 5220 7428 0 27924 Page 71 Health Plan Descriptive Information Medica Health Plans Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 3:57 PM PMAP <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 35048 97083 77830 69626 33407 13119 Member Months Female 34830 94329 77454 70448 34148 23270 Total 69878 191412 155284 140074 67555 36389 326113 80.66% 8625 7995 8678 7855 6719 334479 53.87% 59302 48253 37654 26907 17923 660592 64.44% 39872 9.86% 3679 1649 948 447 190039 30.61% 8452 3278 1290 458 229911 22.43% 6723 1.66% 8055 7537 6208 4508 2886 2406 13478 2.17% 13346 13876 14493 15032 12600 13541 20201 1.97% 31600 7.82% 0 82888 13.35% 0 114488 11.17% 404308 620884 HEDIS 2004 (Reporting Year 2003) 67927 56248 46332 34762 24642 12131 4927 2238 905 21401 21413 20701 19540 15486 15947 0 1025192 Page 72
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