Blue Plus (HMO Minnesota) Plan Name 2003 Reporting Year General Info Submission # 1 Last Refreshed: 8 9/1/2004 3:13:08 PM Page Title Disclaimers Effectiveness of Care Measures Plan ID 2 Access / Availability of Care Page Measure Page Childhood Immunization Rate 3 Adults' Access to Preventive/Ambulatory Health Services 55 Adolescent Immunization Rate 6 Children's Access to Primary Care Practitioners 59 Breast Cancer Screening 9 Prenatal and Postpartum Care 61 Cervical Cancer Screening 10 Chlamydia Screening in Women 11 Controlling High Blood Pressure 12 Beta Blocker Treatment after a Heart Attack 13 Cholesterol Management 14 Comprehensive Diabetes Care 15 Practitioner Turnover 63 Appropriate Medications for People with Asthma 20 Years in Business / Total Membership 65 Follow-up After Hospitalization For Mental Illness 22 Antidepressant Medication Management 23 Measure Use of Services Measures Measure Health Plan Stability Measure Page Health Plan Descriptive Information Measure Page Page Well-Child Visits In The First 15 Months of Life 27 Board Certification / Residency Completion 67 Well-Child Visits In The Third, Fourth, Fifth And Sixth Year of Life 29 Total Enrollment by Percentage 68 Adolescent Well-Care Visits 30 Enrollment by Product Line (Age & Sex) 69 Inpatient Utilization - General Hospital/Acute Care 31 Ambulatory Care 35 Inpatient Utilization - Nonacute Care 38 Mental Health Utilization - Inpatient Discharges and Average Length of Stay 41 Mental Health Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 44 Chemical Dependency Utilization - Inpatient Discharges and Average Length of Stay 47 Chemical Dependency Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 50 Outpatient Drug Utilization 53 HEDIS 2004 (Reporting Year 2003) DISCLAIMERS -1 0. Disclaimer Query located below 1. For this reporting period, DHS has waived the reporting by all Managed Care Organizations (MCOs) of all HEDIS measures for the distinct MNCare and GAMC populations. 2. For BCBS, Medica, MHP and UCare (Community Measurement Project "CMP") participants: three Effectiveness of Care measures (Childhood Immunization Status, Adolescent Immunization Status and Comprehensive Diabetes Care) are reported under the category "Medicaid." For 2003 data reported in 2004 only, "Medicaid" results are based on the combined PMAP, MNCare and GAMC populations but do not include MSHO. 3. Although HealthPartners participates in the CMP, it has reported all 14 Effectiveness of Care measures for its PMAP population only. 4. All MCOs that do not participate in the CMP reported commercial, PMAP, MSHO and Medicare+Choice measures. HEDIS 2004 (Reporting Year 2003) Page 2 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HiB Hepatitis B VZV Combo 1 Combo 2 1579 62.26% 1684 66.40% 2232 88.01% 1653 65.18% 1533 60.45% 1968 77.60% 1218 48.03% 1104 43.53% 217 61.65% 227 64.49% 308 87.50% 223 63.35% 211 59.94% 276 78.41% 162 46.02% 148 42.05% 205 84 86.27% 82.43% 90.10% 215 90 91.04% 87.84% 94.25% 294 24 94.93% 92.43% 97.42% 211 97 91.94% 88.88% 95.00% 199 95 87.76% 84.10% 91.42% 264 15 83.28% 79.14% 87.43% 153 120 81.49% 77.18% 85.80% 140 103 72.54% 67.61% 77.47% 352 1 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 1 HEDIS 2004 (Reporting Year 2003) MMR 335 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV/OPV HO S 2536 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 335 Page 3 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 3:13 PM PMAP Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 4 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Rate Data Last Refreshed: Sep 1, 2004 3:13 PM Medicaid Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HiB Hepatitis B VZV Combo 1 Combo 2 1752 45.28% 2018 52.16% 2932 75.78% 1948 50.35% 1805 46.65% 2465 63.71% 1201 31.04% 1022 26.42% 183 42.36% 222 51.39% 319 73.84% 216 50.00% 190 43.98% 260 60.19% 127 29.40% 109 25.23% 175 133 74.94% 70.63% 79.25% 211 142 85.89% 82.40% 89.38% 305 64 89.78% 86.73% 92.83% 207 143 85.16% 81.60% 88.72% 181 165 84.18% 80.54% 87.83% 249 36 69.34% 64.76% 73.92% 123 162 69.34% 64.76% 73.92% 105 126 56.20% 51.29% 61.12% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2004 (Reporting Year 2003) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV/OPV HO S 3869 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 411 Page 5 Effectiveness of Care Blue Plus (HMO Minnesota) Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Combo 1 Combo 2 1807 48.60% 933 25.09% 102 2.74% 708 19.04% 23 0.62% 206 47.69% 116 26.85% 11 2.55% 84 19.44% 5 1.16% 196 157 85.89% 82.40% 89.38% 112 146 62.77% 57.98% 67.57% 11 167 43.31% 38.40% 48.22% 81 169 60.83% 55.99% 65.67% 5 123 31.14% 26.54% 35.74% 432 1 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 1 HEDIS 2004 (Reporting Year 2003) VZV 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B HO S 3718 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 411 Page 6 Effectiveness of Care Blue Plus (HMO Minnesota) Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 3:13 PM PMAP Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 7 Effectiveness of Care Blue Plus (HMO Minnesota) Adolescent Immunization Status Data Last Refreshed: Sep 1, 2004 3:13 PM Medicaid Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Combo 1 Combo 2 1033 46.83% 488 22.12% 86 3.90% 374 16.95% 24 1.09% 222 51.39% 107 24.77% 12 2.78% 86 19.91% 6 1.39% 209 110 77.62% 73.46% 81.77% 103 138 58.64% 53.75% 63.52% 12 96 26.28% 21.90% 30.65% 82 143 54.74% 49.81% 59.68% 6 71 18.73% 14.84% 22.63% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2004 (Reporting Year 2003) VZV 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B HO S 2206 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 411 Page 8 Effectiveness of Care Blue Plus (HMO Minnesota) Breast Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial HO S 20726 15662 75.57% 279 5.00% 293 228 77.82% 0 Records Excluded because of contraindications through Admin data 0 Records Excluded because of contraindications through Medical Record Review 2 Number of employee/dependent medical records excluded 0 Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Medicare + Choice 2 279 217 5 79.57% 74.66% 84.48% NR NR NR NR NR Page 9 Effectiveness of Care Blue Plus (HMO Minnesota) Cervical Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial HO S 60173 PMAP HO S 3950 47067 2807 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors 78.22% 260 10.00% 286 240 83.92% 0 71.06% 296 10.00% 326 240 73.62% 0 Records Excluded because of contraindications through Admin data 7 3 Records Excluded because of contraindications through Medical Record Review 0 0 Number of employee/dependent medical records excluded 0 0 7 260 224 3 87.31% 83.07% 91.55% 3 296 222 29 84.80% 80.54% 89.06% Numerator Events by Admin Data on Eligible Population (before exclusions) Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 10 Effectiveness of Care Blue Plus (HMO Minnesota) Chlamydia Screening in Women Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate (before exclusions) Records Excluded - Contraindications/Admin Data Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Ages 16-20 Ages 21-25 Data PMAP Total A General Measure Ages 16-20 Ages 21-25 Data Total A 3677 20.21% 3831 19.21% 7508 19.70% 818 28.12% 1246 28.65% 2064 28.44% 0 0 0 0 0 0 3677 743 20.21% 18.90% 21.52% 3831 736 19.21% 17.95% 20.47% 7508 1479 19.70% 18.79% 20.61% 818 230 28.12% 24.98% 31.26% 1246 357 28.65% 26.10% 31.20% 2064 587 28.44% 26.47% 30.41% Page 11 Effectiveness of Care Blue Plus (HMO Minnesota) Controlling High Blood Pressure Data Last Refreshed: Sep 1, 2004 3:13 PM Data Elements Data Collection Methodology (Hybrid) Sampling Method Used Eligible Member Population Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Records Excluded because of Valid Data Errors Records Excluded - False positive diagnosis Commercial HO S 8778 384 20.00% 461 0 3 Records Excluded because of ESRD or non-acute admission identified by Admin Data 0 Records Excluded because of ESRD or non-acute admission identified by Medical Record 0 Number of employee/dependent medical records excluded 0 Records Added from Auxiliary List Denominator Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 3 384 231 60.16% 55.13% 65.18% Medicare + Choice MSHO NR NR NR NR NR NR Page 12 Effectiveness of Care Blue Plus (HMO Minnesota) Beta Blocker Treatment after Heart Attack Data Elements Data Collection Methodology Sampling Method Used Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial HO S Eligible Member Population 148 Numerator Events by Admin Data on Eligible Population 111 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Medicare + Choice 75.00% NR 148 0.00% 148 111 75.00% Records Excluded because of Valid Data Errors 0 Records Excluded Contraindications/Admin Data 0 Records Excluded Contraindications/Medical Record Review 1 Number of employee/dependent medical records excluded 0 Records Added from Auxiliary List 0 Denominator 147 Numerator Events by Admin Data 111 Numerator Events by Medical Record 22 NR Reported Rate 90.48% NR Lower 95% Confidence Interval Upper 95% Confidence Interval 85.39% NR 95.56% NR HEDIS 2004 (Reporting Year 2003) Page 13 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management After Acute Cardiovascular Events Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 0 Number of employee/dependent medical records excluded 0 HEDIS 2004 (Reporting Year 2003) General Measure Data LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days 366 0 72.91% 0.00% 314 0 72.69% 0.00% 300 19 0 266 77.62% 73.46% 81.77% 64.72% 59.98% 69.46% NR NR NR NR NR NR NR NR NR NR 411 5.00% 432 Records Excluded because of Valid Data Errors Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days HO S 502 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Medicare + Choice 0 411 Page 14 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy 5921 83.94% 0 0.00% 3816 54.10% 6055 85.84% 0 0.00% 0 0.00% 3597 50.99% 374 82.56% 0 0.00% 237 52.32% 386 85.21% 0 0.00% 0 0.00% 231 50.99% 342 20 88.08% 84.82% 91.33% 0 105 25.55% 21.21% 29.89% 216 24 58.39% 53.51% 63.28% 354 12 89.05% 85.91% 92.19% 0 245 59.61% 54.75% 64.48% 0 153 37.23% 32.43% 42.02% 214 29 59.12% 54.25% 64.00% 453 2 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 2 HEDIS 2004 (Reporting Year 2003) Eye Exam 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 7054 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 411 Page 15 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:13 PM Medicare + Choice Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 16 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:13 PM MSHO Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 17 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:13 PM PMAP Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 18 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Sep 1, 2004 3:13 PM Medicaid Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level <130 mg/dL LDL-C Level <100 mg/dL Monitoring for Diabetic Nephropathy 2067 81.15% 0 0.00% 1281 50.29% 1901 74.64% 0 0.00% 0 0.00% 1122 44.05% 381 84.11% 0 0.00% 218 48.12% 346 76.38% 0 0.00% 0 0.00% 202 44.59% 349 21 90.02% 87.01% 93.04% 0 108 26.28% 21.90% 30.65% 201 27 55.47% 50.55% 60.40% 317 14 80.54% 76.59% 84.48% 0 213 51.82% 46.87% 56.78% 0 128 31.14% 26.54% 35.74% 184 37 53.77% 48.83% 58.71% 453 1 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 1 HEDIS 2004 (Reporting Year 2003) Eye Exam 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 2547 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 411 Page 19 Effectiveness of Care Blue Plus (HMO Minnesota) Appropriate Medications for People with Asthma Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Total Exclusions Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 305 72.13% 0 305 220 72.13% 66.94% 77.33% 634 70.66% 0 634 448 70.66% 67.04% 74.29% 2333 76.21% 0 2333 1778 76.21% 74.46% 77.96% 3272 74.76% 0 3272 2446 74.76% 73.25% 76.26% A Page 20 Effectiveness of Care Blue Plus (HMO Minnesota) Appropriate Medications for People with Asthma Data Last Refreshed: Sep 1, 2004 3:13 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Total Exclusions Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 109 63.30% 0 109 69 63.30% 53.80% 72.81% 154 60.39% 0 154 93 60.39% 52.34% 68.44% 144 65.28% 0 144 94 65.28% 57.15% 73.40% 407 62.90% 0 407 256 62.90% 58.08% 67.72% A Page 21 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-Up After Hospitalization for Mental Illness Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval General Measure Data Medicare + Choice General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data A 466 224 48.07% 43.42% 52.71% 390 83.69% 80.23% 87.15% NR NR NR MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) W/in 7 Days of W/in 30 Days of Discharge Discharge General Measure Data NR NR NR PMAP General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data W/in 7 Days of W/in 30 Days of Discharge Discharge A 242 NR NR NR NR NR NR 97 40.08% 33.70% 46.46% 178 73.55% 67.79% 79.32% Page 22 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 23 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 3:13 PM Medicare + Choice Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 24 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 3:13 PM MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 25 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Sep 1, 2004 3:13 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 28 8.38% 5.26% 11.51% 181 54.19% 48.70% 59.68% 130 38.92% 33.54% 44.30% A 334 Page 26 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits 1.65% 0.69% 1.43% 2.51% 6.45% 21.22% 66.05% NR NR NR NR NR NR NR 38 16 33 58 149 490 1525 1.65% 1.11% 2.19% 0.69% 0.33% 1.05% 1.43% 0.92% 1.93% 2.51% 1.85% 3.17% 6.45% 5.43% 7.48% 21.22% 19.53% 22.91% 66.05% 64.09% 68.00% A 2309 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 2309 Page 27 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 1, 2004 3:13 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits 2.80% 3.43% 4.70% 7.74% 15.08% 25.94% 40.31% NR NR NR NR NR NR NR 71 87 119 196 382 657 1021 2.80% 2.14% 3.47% 3.43% 2.71% 4.16% 4.70% 3.85% 5.54% 7.74% 6.68% 8.80% 15.08% 13.67% 16.49% 25.94% 24.21% 27.66% 40.31% 38.38% 42.24% A 2533 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) 2533 Page 28 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial A PMAP A 11648 4449 54.81% 48.93% NR NR 11648 6384 4449 2177 54.81% 53.90% 55.72% 48.93% 47.45% 50.41% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 29 Use of Services Blue Plus (HMO Minnesota) Adolescent Well-Care Visits Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial A PMAP A 36326 6163 29.24% 26.09% NR NR 36326 10623 6163 1608 29.24% 28.77% 29.71% 26.09% 24.99% 27.20% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2004 (Reporting Year 2003) Page 30 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65+ Unknown Total Member Months 36383 359579 507200 1062419 968391 22482 1434 180 12 2958080 Discharges Discharges / 1,000 Member Months 533 661 862 6796 7358 343 46 4 0 16603 14.65 1.84 1.70 6.40 7.60 15.26 32.08 22.22 424 494 376 1389 3555 189 31 3 0 6461 11.65 1.37 0.74 1.31 3.67 8.41 21.62 16.67 109 167 360 1949 3801 154 15 1 0 6556 3.00 0.46 0.71 1.83 3.93 6.85 10.46 5.56 126 3458 2 0 0 3586 0.25 3.25 0.00 0.00 HEDIS 2004 (Reporting Year 2003) 5.61 2.18 2.22 1.40 Days Days / 1,000 Member Months 4407 1946 3034 19562 27033 1558 217 11 0 57768 121.13 5.41 5.98 18.41 27.92 69.30 151.32 61.11 3242 1217 1179 3917 11418 843 137 7 0 21960 89.11 3.38 2.32 3.69 11.79 37.50 95.54 38.89 1165 729 1489 6356 15607 715 80 4 0 26145 32.02 2.03 2.94 5.98 16.12 31.80 55.79 22.22 366 9289 8 0 0 9663 0.72 8.74 0.01 0.00 19.53 7.42 8.84 3.77 Average Length of Stay 8.27 2.94 3.52 2.88 3.67 4.54 4.72 2.75 NA 3.48 7.65 2.46 3.14 2.82 3.21 4.46 4.42 2.33 NA 3.40 10.69 4.37 4.14 3.26 4.11 4.64 5.33 4.00 NA 3.99 2.90 2.69 4.00 NA NA 2.69 Page 31 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 3:13 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 32 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 3:13 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 33 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 1, 2004 3:13 PM PMAP Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 65+ Unknown Total Member Months 51128 225401 147384 148021 11617 33587 41857 45316 0 704311 Discharges 702 672 872 4187 142 1097 1784 1571 0 11027 Discharges / 1,000 Member Months 13.73 2.98 5.92 28.29 12.22 32.66 42.62 34.67 15.66 607 540 174 521 83 761 1324 1265 0 5275 11.87 2.40 1.18 3.52 7.14 22.66 31.63 27.92 95 132 104 439 56 336 460 306 0 1928 1.86 0.59 0.71 2.97 4.82 10.00 10.99 6.75 594 3227 3 0 0 3824 4.03 21.80 0.26 0.00 HEDIS 2004 (Reporting Year 2003) 7.49 2.74 8.94 Days Days / 1,000 Member Months 3872 1675 2227 10789 600 5574 8331 7195 0 40263 75.73 7.43 15.11 72.89 51.65 165.96 199.03 158.77 2732 1123 464 1363 325 3176 5520 5297 0 20000 53.43 4.98 3.15 9.21 27.98 94.56 131.88 116.89 1140 552 315 1341 268 2398 2811 1898 0 10723 22.30 2.45 2.14 9.06 23.07 71.40 67.16 41.88 1448 8085 7 0 0 9540 57.17 28.40 15.22 9.82 54.62 0.60 0.00 22.30 Average Length of Stay 5.52 2.49 2.55 2.58 4.23 5.08 4.67 4.58 NA 3.65 4.50 2.08 2.67 2.62 3.92 4.17 4.17 4.19 NA 3.79 12.00 4.18 3.03 3.05 4.79 7.14 6.11 6.20 NA 5.56 2.44 2.51 2.33 NA NA 2.49 Page 34 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 36383 359579 507200 1062419 968391 22482 1434 180 12 2958080 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 34096 108289 112451 269752 335586 11119 866 55 2 872216 HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months 937.14 301.15 221.71 253.90 346.54 494.57 603.91 305.56 294.86 Emergency Room Visits Visits 1348 6432 6591 13171 9789 286 35 5 0 37657 Visits/ 1,000 Member Months 37.05 17.89 12.99 12.40 10.11 12.72 24.41 27.78 12.73 Ambulatory Surgery/Procedures Procedures 235 1601 1449 6642 14629 476 33 2 0 25067 Procedures/ 1,000 Member Months 6.46 4.45 2.86 6.25 15.11 21.17 23.01 11.11 8.47 Observation Room Stays Resulting in Discharge Stays 70 151 196 1275 788 46 1 0 0 2527 Stays/ 1,000 Member Months 1.92 0.42 0.39 1.20 0.81 2.05 0.70 0.00 0.85 Page 35 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Sep 1, 2004 3:13 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 36 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Sep 1, 2004 3:13 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2004 (Reporting Year 2003) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 37 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Member Months Age <1 36383 1-9 359579 10-19 507200 20-44 1062419 45-64 968391 65-74 22482 75-84 1434 85+ 180 Unknown 12 2958080 Total Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 3 0.01 28 0.08 9.33 16 0.03 271 0.53 16.94 Discharges Discharges / 1,000 Member Months <1 0 1-9 10-19 Age 20-44 40 0.04 477 0.45 11.93 45-64 419 0.43 5826 6.02 13.90 65-74 58 2.58 823 36.61 14.19 75-84 11 7.67 152 106.00 13.82 85+ 3 16.67 22 122.22 7.33 0 550 0.19 0 7599 2.57 NA 13.82 Unknown Total HEDIS 2004 (Reporting Year 2003) Page 38 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 3:13 PM Medicare + Choice Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2004 (Reporting Year 2003) NR NR NR Page 39 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 1, 2004 3:13 PM Minnesota Senior Health Options Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2004 (Reporting Year 2003) NR NR NR Page 40 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male Female Total 275130 137169 1013377 14910 12 1440598 263594 128710 1115992 9186 0 1517482 538724 265879 2129369 24096 12 2958080 Discharges Discharges / 1,000 Member Months Age 0-12 Days* Average Length of Stay M 37 0.13 355 9.59 F 5 0.02 38 7.60 Total 42 0.08 393 9.36 13-17 M 163 1.19 2820 17.30 F 210 1.63 2563 12.20 Total 373 1.40 5383 14.43 18-64 M 202 0.20 1472 7.29 F 336 0.30 2794 8.32 Total 538 0.25 4266 7.93 65+ M 1 0.07 13 13.00 F 2 0.22 15 7.50 Total 3 0.12 28 9.33 M Unknown 0 0 NA F 0 0 NA Total 0 0 NA M Total 403 0.28 4660 11.56 F 553 0.36 5410 9.78 TOTAL 956 0.32 10070 10.53 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 41 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 3:13 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 42 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 1, 2004 3:13 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 43 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male 275130 137169 1013377 14910 12 1440598 Female 263594 128710 1115992 9186 0 1517482 Member Months (Inpatient) Total 538724 265879 2129369 24096 12 2958080 Male 275130 137169 1013377 14910 12 1440598 Female 263594 128710 1115992 9186 0 1517482 Total 538724 265879 2129369 24096 12 2958080 Member Months (Day/Night) Male 275130 137169 1013377 14910 12 1440598 Female 263594 128710 1115992 9186 0 1517482 Total 538724 265879 2129369 24096 12 2958080 Member Months (Ambulatory) Male 275130 137169 1013377 14910 12 1440598 Female 263594 128710 1115992 9186 0 1517482 Total 538724 265879 2129369 24096 12 2958080 Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number 1345 781 2126 1409 1373 2782 5076 9827 14903 36 30 66 0 0 0 7866 12011 19877 Number 23 4 27 76 118 194 164 266 430 1 2 3 0 0 0 264 390 654 Number 24 4 28 47 53 100 46 124 170 0 0 0 0 0 0 117 181 298 Number 1339 781 2120 1393 1361 2754 5042 9792 14834 36 29 65 0 0 0 7810 11963 19773 Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Percent 5.87% 3.56% 4.74% 12.33% 12.80% 12.56% 6.01% 10.57% 8.40% 2.90% 3.92% 3.29% 0.00% NA 0.00% 6.55% 9.50% 8.06% Percent 0.10% 0.02% 0.06% 0.66% 1.10% 0.88% 0.19% 0.29% 0.24% 0.08% 0.26% 0.15% 0.00% NA 0.00% 0.22% 0.31% 0.27% Percent 0.10% 0.02% 0.06% 0.41% 0.49% 0.45% 0.05% 0.13% 0.10% 0.00% 0.00% 0.00% 0.00% NA 0.00% 0.10% 0.14% 0.12% Percent 5.84% 3.56% 4.72% 12.19% 12.69% 12.43% 5.97% 10.53% 8.36% 2.90% 3.79% 3.24% 0.00% NA 0.00% 6.51% 9.46% 8.02% Page 44 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:13 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Day/Night Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Ambulatory Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 45 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:13 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number Number Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 46 Use of Services Blue Plus (HMO Minnesota) Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 275130 137169 1013377 14910 12 1440598 263594 128710 1115992 9186 0 1517482 538724 265879 2129369 24096 12 2958080 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M 1 0.00 5 5.00 F 0 0.00 0 NA Total 1 0.00 5 5.00 M 13-17 99 0.72 1522 15.37 F 78 0.61 1178 15.10 Total 177 0.67 2700 15.25 M 18-64 266 0.26 2846 10.70 F 164 0.15 1847 11.26 Total 430 0.20 4693 10.91 M 65+ 1 0.07 3 3.00 F 0 0.00 0 NA Total 1 0.04 3 3.00 M Unknown 0 0 NA F 0 0 NA Total 0 0 NA Total M 367 0.25 4376 11.92 F 242 0.16 3025 12.50 TOTAL 609 0.21 7401 12.15 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 47 Use of Services Blue Plus (HMO Minnesota) Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 3:13 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 48 Use of Services Blue Plus (HMO Minnesota) Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 1, 2004 3:13 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2004 (Reporting Year 2003) Page 49 Use of Services Blue Plus (HMO Minnesota) Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 275130 137169 1013377 14910 12 1440598 Female 263594 128710 1115992 9186 0 1517482 Member Months (Inpatient) Total 538724 265879 2129369 24096 12 2958080 Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number 1 0 1 230 126 356 826 418 1244 4 1 5 0 0 0 1061 545 1606 Percent 0.00% 0.00% 0.00% 2.01% 1.17% 1.61% 0.98% 0.45% 0.70% 0.32% 0.13% 0.25% 0.00% NA 0.00% 0.88% 0.43% 0.65% Male 275130 137169 1013377 14910 12 1440598 Female 263594 128710 1115992 9186 0 1517482 Total 538724 265879 2129369 24096 12 2958080 Member Months (Day/Night) Male 275130 137169 1013377 14910 12 1440598 Female 263594 128710 1115992 9186 0 1517482 Total 538724 265879 2129369 24096 12 2958080 Member Months (Ambulatory) Male 275130 137169 1013377 14910 12 1440598 Female 263594 128710 1115992 9186 0 1517482 Total 538724 265879 2129369 24096 12 2958080 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 1 0 1 71 56 127 214 133 347 1 0 1 0 0 0 287 189 476 Number 0 0 0 4 1 5 3 4 7 0 0 0 0 0 0 7 5 12 Number 1 0 1 204 102 306 720 356 1076 3 1 4 0 0 0 928 459 1387 Percent 0.00% 0.00% 0.00% 0.62% 0.52% 0.57% 0.25% 0.14% 0.20% 0.08% 0.00% 0.05% 0.00% NA 0.00% 0.24% 0.15% 0.19% Percent 0.00% 0.00% 0.00% 0.03% 0.01% 0.02% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA 0.00% 0.01% 0.00% 0.00% Percent 0.00% 0.00% 0.00% 1.78% 0.95% 1.38% 0.85% 0.38% 0.61% 0.24% 0.13% 0.20% 0.00% NA 0.00% 0.77% 0.36% 0.56% Page 50 Use of Services Blue Plus (HMO Minnesota) Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:13 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Use of Services Blue Plus (HMO Minnesota) Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 1, 2004 3:13 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2004 (Reporting Year 2003) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services Blue Plus (HMO Minnesota) Outpatient Drug Utilization Medicare + Choice Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 1, 2004 3:13 PM Member Months NR Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2004 (Reporting Year 2003) NR Avg. Cost of Prescriptions / Per Member Per Month NR NR NR NR NR NR NR NR Total Number of Prescriptions NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR Page 53 Use of Services Blue Plus (HMO Minnesota) Outpatient Drug Utilization Data Last Refreshed: Sep 1, 2004 3:13 PM Minnesota Senior Health Options Age Member Months 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2004 (Reporting Year 2003) NR Avg. Cost of Prescriptions / Per Member Per Month NR NR NR NR NR NR NR NR Total Number of Prescriptions NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR Page 54 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 48299 61005 1814 45799 58554 1728 94.82% 94.63% 95.02% 95.98% 95.83% 96.14% 95.26% 94.25% 96.26% A Page 55 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 3:13 PM Medicare + Choice Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 56 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 3:13 PM Minnesota Senior Health Options Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 57 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 1, 2004 3:13 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 5622 556 7931 4849 467 6578 86.25% 85.34% 87.16% 83.99% 80.86% 87.13% 82.94% 82.11% 83.77% A Page 58 Access/Availability of Care Blue Plus (HMO Minnesota) Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 2747 14040 13641 29551 2672 12374 12044 26318 97.27% 96.64% 97.90% 88.13% 87.60% 88.67% 88.29% 87.75% 88.84% 89.06% 88.70% 89.42% A Page 59 Access/Availability of Care Blue Plus (HMO Minnesota) Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 1, 2004 3:13 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 12-19 yrs. 3285 6020 2650 3370 3144 5236 2304 2983 95.71% 95.00% 96.42% 86.98% 86.12% 87.84% 86.94% 85.64% 88.25% 88.52% 87.43% 89.61% A Page 60 Access/Availability of Care Blue Plus (HMO Minnesota) Prenatal and Postpartum Care Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Timeliness of Prenatal Care Postpartum Care HO HO S S 3112 3112 1246 2017 40.04% 64.81% Minimum required sample size (MRSS) or other sample size 288 288 Oversampling rate Final sample size (FSS) 5% 303 5% 303 Number of numerator events by administrative data in FSS 118 195 38.94% 64.36% Number of original sample records excluded because of valid data errors 2 2 Number of employee/dependent medical records excluded 0 0 2 288 111 161 2 288 188 43 94.44% 91.63% 97.26% 80.21% 75.43% 84.98% Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Administrative rate on FSS Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 61 Access/Availability of Care Blue Plus (HMO Minnesota) Prenatal and Postpartum Care Data Last Refreshed: Sep 1, 2004 3:13 PM PMAP Timeliness of Prenatal Care Postpartum Care HO HO S S 2358 2358 484 1302 20.53% 55.22% Minimum required sample size (MRSS) or other sample size 411 411 Oversampling rate Final sample size (FSS) 5% 432 5% 432 Number of numerator events by administrative data in FSS 96 231 22.22% 53.47% Number of original sample records excluded because of valid data errors 4 4 Number of employee/dependent medical records excluded 0 0 4 411 90 279 4 411 221 51 89.78% 86.73% 92.83% 66.18% 61.48% 70.88% Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Administrative rate on FSS Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2004 (Reporting Year 2003) Page 62 Health Plan Stability Blue Plus (HMO Minnesota) Practitioner Turnover Medicare + Choice Practitioner Types Data Last Refreshed: Sep 1, 2004 3:13 PM Number of Practitioners as of 12/31/2002 Number of Practitioners who were not affiliated with the plan as of 12/31/2003 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners NR HEDIS 2004 (Reporting Year 2003) Page 63 Health Plan Stability Blue Plus (HMO Minnesota) Practitioner Turnover Minnesota Senior Health Options Practitioner Types Number of Practitioners as of 12/31/2002 Data Last Refreshed: Sep 1, 2004 3:13 PM Number of Practitioners who were not affiliated with the plan as of 12/31/2003 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners NR HEDIS 2004 (Reporting Year 2003) Page 64 Health Plan Stability Blue Plus (HMO Minnesota) Years in Business / Total Membership Data Last Refreshed: Sep 1, 2004 3:13 PM Medicare + Choice Product/Product Line HMO (Total) Years in Business NR Members* NR NR NR NR NR Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total NR * Total number of members in each category as of December 31, 2003 HEDIS 2004 (Reporting Year 2003) Page 65 Health Plan Stability Blue Plus (HMO Minnesota) Years in Business / Total Membership Data Last Refreshed: Sep 1, 2004 3:13 PM Minnesota Senior Health Options Product/Product Line HMO (Total) Years in Business NR Members* NR NR NR NR NR Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total NR * Total number of members in each category as of December 31, 2003 HEDIS 2004 (Reporting Year 2003) Page 66 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Board Certification / Residency Completion Data Last Refreshed: Sep 1, 2004 3:13 PM Minnesota Senior Health Options Type of Practitioner Primary Care Practitioners Number of Practitioners in Each Practice Area Geriatricians Other practitioner Specialists HEDIS 2004 (Reporting Year 2003) Board Certification Number Percent NR NR NR Page 67 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Total Enrollment by Percentage Age/Sex <1 1-4 5-9 10-14 15-17 18-19 Subtotal: 0-19 20-24 25-29 30-34 35-39 40-44 Subtotal: 20-44 45-49 50-54 55-59 60-64 Subtotal: 45-64 65-69 70-74 75-79 80-84 85-89 >=90 Subtotal: >=65 Medicaid Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial Product Line Medicare Other Total M F M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Age Unknown Total 0.00% 0.00% Note: Row entries should add up to 100%. HEDIS 2004 (Reporting Year 2003) Page 68 Health Plan Descriptive InformationBlue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 3:13 PM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 18900 77532 105660 126564 83640 49152 Member Months Female 17484 74604 101784 119712 78720 49404 Total 36384 152136 207444 246276 162360 98556 461448 32.03% 85980 69708 93456 111876 133656 441708 29.11% 96936 83544 105948 124908 156408 903156 30.53% 494676 34.34% 143124 141444 111588 73392 567744 37.41% 161892 150648 113700 72612 1062420 35.92% 469548 32.59% 11292 2520 792 192 48 72 498852 32.87% 7200 1464 324 132 12 60 968400 32.74% 14916 1.04% 12 9192 0.61% 0 24108 0.81% 1440600 1517496 HEDIS 2004 (Reporting Year 2003) 182916 153252 199404 236784 290064 305016 292092 225288 146004 18492 3984 1116 324 60 132 12 2958096 Page 69 Health Plan Descriptive InformationBlue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 3:13 PM Medicare + Choice Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) Page 70 Health Plan Descriptive InformationBlue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 3:13 PM Minnesota Senior Health Options Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2004 (Reporting Year 2003) Page 71 Health Plan Descriptive InformationBlue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 1, 2004 3:13 PM PMAP <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 26312 66438 49296 41979 20394 7552 Member Months Female 24816 62149 47518 41743 21383 14333 Total 51128 128587 96814 83722 41777 21885 211971 76.48% 6508 6080 6239 5312 4513 211942 49.62% 40822 28745 22070 16299 11433 423913 60.19% 28652 10.34% 2644 1052 627 218 119369 27.94% 4766 1628 548 134 148021 21.02% 4541 1.64% 6456 5804 5293 5946 4542 3938 7076 1.66% 9780 11547 13567 17051 17068 19768 11617 1.65% 31979 11.54% 0 88781 20.78% 0 120760 17.15% 277143 427168 HEDIS 2004 (Reporting Year 2003) 47330 34825 28309 21611 15946 7410 2680 1175 352 16236 17351 18860 22997 21610 23706 0 704311 Page 72
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