UCare Minnesota Plan Name 2002 Reporting Year General Info Submission # 1 Last Refreshed: 17 9/23/2003 1:44:35 PM Page Title Disclaimers Effectiveness of Care Measures Plan ID 2 Access / Availability of Care Page Measure Page Childhood Immunization Rate 3 Adults' Access to Preventive/Ambulatory Health Services 62 Adolescent Immunization Rate 6 Children's Access to Primary Care Practitioners 68 Breast Cancer Screening 9 Prenatal and Postpartum Care 71 Cervical Cancer Screening 10 Availability of Language Interpretation Services 74 Chlamydia Screening in Women 11 Controlling High Blood Pressure 12 Beta Blocker Treatment after a Heart Attack 13 Cholesterol Management 14 Comprehensive Diabetes Care 15 Practitioner Turnover 75 Appropriate Medications for People with Asthma 21 Years in Business / Total Membership 77 Follow-up After Hospitalization For Mental Illness 25 Antidepressant Medication Management 26 Measure Use of Services Measures Measure Health Plan Stability Measure Page Health Plan Descriptive Information Measure Page Page Well-Child Visits In The First 15 Months of Life 32 Board Certification / Residency Completion 79 Well-Child Visits In The Third, Fourth, Fifth And Sixth Year of Life 34 Total Enrollment by Percentage 80 Adolescent Well-Care Visits 35 Enrollment by Product Line (Age & Sex) 81 Inpatient Utilization - General Hospital/Acute Care 36 Ambulatory Care 42 Inpatient Utilization - Nonacute Care 45 Mental Health Utilization - Inpatient Discharges and Average Length of Stay 48 Mental Health Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 51 Chemical Dependency Utilization - Inpatient Discharges and Average Length of Stay 54 Chemical Dependency Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 57 Outpatient Drug Utilization 60 HEDIS 2003 (Reporting Year 2002) DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2003 (Reporting Year 2002) Page 2 Effectiveness of Care UCare Minnesota Childhood Immunization Rate Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 3 Effectiveness of Care UCare Minnesota Childhood Immunization Rate Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HiB Hepatitis B VZV Combo 1 Combo 2 829 33.52% 1069 43.23% 1719 69.51% 959 38.78% 911 36.84% 1413 57.14% 496 20.06% 418 16.90% 142 31.28% 190 41.85% 324 71.37% 174 38.33% 159 35.02% 272 59.91% 84 18.50% 76 16.74% 129 179 74.94% 70.63% 79.25% 171 186 86.86% 83.47% 90.25% 293 63 86.62% 83.20% 90.03% 157 154 75.67% 71.40% 79.94% 148 196 83.70% 80.01% 87.39% 248 49 72.26% 67.81% 76.71% 79 166 59.61% 54.75% 64.48% 71 136 50.36% 45.41% 55.32% 454 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) MMR 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV/OPV HO S 2473 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 411 Page 4 Effectiveness of Care UCare Minnesota Childhood Immunization Rate Data Last Refreshed: Sep 23, 2003 1:44 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HiB Hepatitis B VZV Combo 1 Combo 2 148 47.59% 165 53.05% 238 76.53% 157 50.48% 143 45.98% 181 58.20% 97 31.19% 76 24.44% 148 47.59% 165 53.05% 238 76.53% 157 50.48% 143 45.98% 181 58.20% 97 31.19% 76 24.44% 148 98 79.10% 74.42% 83.78% 165 104 86.50% 82.54% 90.45% 238 28 85.53% 81.46% 89.60% 157 85 77.81% 73.03% 82.59% 143 115 82.96% 78.62% 87.30% 181 21 64.95% 59.49% 70.42% 97 108 65.92% 60.49% 71.35% 76 84 51.45% 45.73% 57.16% 311 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) MMR 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV/OPV HO S 311 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 311 Page 5 Effectiveness of Care UCare Minnesota Adolescent Immunization Status Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 6 Effectiveness of Care UCare Minnesota Adolescent Immunization Status Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Combo 1 Combo 2 378 38.22% 64 6.47% 60 6.07% 48 4.85% 2 0.20% 180 39.74% 33 7.28% 27 5.96% 24 5.30% 0 0.00% 157 149 74.45% 70.11% 78.79% 33 178 51.34% 46.38% 56.29% 25 73 23.84% 19.60% 28.09% 24 170 47.20% 42.25% 52.15% 0 63 15.33% 11.72% 18.93% 453 1 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 1 HEDIS 2003 (Reporting Year 2002) VZV 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B HO S 989 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 411 Page 7 Effectiveness of Care UCare Minnesota Adolescent Immunization Status Data Last Refreshed: Sep 23, 2003 1:44 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Combo 1 Combo 2 251 49.12% 78 15.26% 25 4.89% 67 13.11% 3 0.59% 221 48.79% 71 15.67% 23 5.08% 60 13.25% 3 0.66% 197 143 82.73% 78.95% 86.50% 66 188 61.80% 56.98% 66.62% 22 93 27.98% 23.52% 32.44% 56 180 57.42% 52.52% 62.32% 3 84 21.17% 17.10% 25.24% 453 1 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 1 HEDIS 2003 (Reporting Year 2002) VZV 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B HO S 511 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 411 Page 8 Effectiveness of Care UCare Minnesota Breast Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Medicare + Choice A 1203 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Records Excluded because of contraindications through Admin data 0 Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) 1203 961 NR NR NR 79.88% 77.58% 82.19% Page 9 Effectiveness of Care UCare Minnesota Cervical Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial PMAP HO S 4405 MNCare HO S 5748 GAMC HO S 626 2847 3834 295 64.63% 411 10.00% 453 303 90.73% 0 66.70% 411 10.00% 453 302 90.73% 10 47.12% 411 10.00% 453 214 90.73% 19 Records Excluded because of contraindications through Admin data 0 0 0 Records Excluded because of contraindications through Medical Record Review 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 411 274 46 77.86% 73.72% 81.99% 10 411 281 37 77.37% 73.21% 81.54% 19 411 204 48 61.31% 56.48% 66.14% Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR Page 10 Effectiveness of Care UCare Minnesota Chlamydia Screening in Women Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Data Elements General Measure Ages 16-20 Ages 21-26 Data Data Collection Methodology Eligible Member Population Current Year's Admin Rate PMAP Total General Measure Ages 16-20 Ages 21-26 Data Total A NR NR 927 53.18% 1290 49.92% 2217 51.29% Records Excluded because of contraindications through Admin data NR 0 0 0 Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval NR NR NR NR NR 927 493 53.18% 49.92% 56.45% 1290 644 49.92% 47.16% 52.69% 2217 1137 51.29% 49.18% 53.39% NR NR NR NR NR NR NR NR GAMC Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Records Excluded because of contraindications through Admin data Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) MNCare General Measure Ages 16-20 Ages 21-26 Data Total A General Measure Ages 16-20 Ages 21-26 Data Total A 2 50.00% 48 31.25% 50 32.00% 584 39.21% 696 28.74% 1280 33.52% 0 0 0 0 0 0 2 1 NA NA NA 48 15 31.25% 17.10% 45.40% 50 16 32.00% 18.07% 45.93% 584 229 39.21% 35.17% 43.26% 696 200 28.74% 25.30% 32.17% 1280 429 33.52% 30.89% 36.14% Page 11 Effectiveness of Care UCare Minnesota Controlling High Blood Pressure Data Last Refreshed: Sep 23, 2003 1:44 PM Data Elements Data Collection Methodology (Hybrid) Sampling Method Used Eligible Member Population Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Records Excluded because of Valid Data Errors Records Excluded - False positive diagnosis PMAP HO S 804 411 10.00% 451 5 0 Medicare + Choice HO S 5581 411 10.00% 453 7 0 MSHO HO S 288 411 10.00% 292 2 0 Records Excluded because of ESRD identified by Admin Data 0 0 2 Records Excluded because of ESRD identified by Medical Record 1 1 0 Number of employee/dependent medical records excluded 0 0 0 5 410 249 60.73% 55.88% 65.58% 7 410 220 53.66% 48.71% 58.61% 0 288 176 61.11% 55.31% 66.92% Records Added from Auxiliary List Denominator Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Commercial NR NR NR Page 12 Effectiveness of Care UCare Minnesota Beta Blocker Treatment after Heart Attack Data Elements Data Collection Methodology Sampling Method Used Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice HO S Eligible Member Population 150 Numerator Events by Admin Data on Eligible Population 128 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 85.33% 411 10.00% 148 128 86.49% Records Excluded because of Valid Data Errors 4 Records Excluded Contraindications/Admin Data 0 Records Excluded Contraindications/Medical Record Review 0 Number of employee/dependent medical records excluded 0 Records Added from Auxiliary List 0 Denominator 144 Numerator Events by Admin Data 128 Numerator Events by Medical Record 10 Reported Rate 95.83% Lower 95% Confidence Interval Upper 95% Confidence Interval 92.22% HEDIS 2003 (Reporting Year 2002) 99.44% Page 13 Effectiveness of Care UCare Minnesota Cholesterol Management After Acute Cardiovascular Events Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HO S 137 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 0 Number of employee/dependent medical records excluded 0 HEDIS 2003 (Reporting Year 2002) 88 4 64.23% 2.92% 88 4 64.23% 2.92% 88 7 4 78 69.34% 61.26% 77.43% 59.85% 51.28% 68.43% 411 10.00% 137 Records Excluded because of Valid Data Errors Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days 0 137 Page 14 Effectiveness of Care UCare Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 15 Effectiveness of Care UCare Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 1174 87.68% 0 0.00% 888 66.32% 1132 84.54% 157 11.73% 670 50.04% 398 87.86% 0 0.00% 287 63.36% 389 85.87% 58 12.80% 224 49.45% 365 12 91.73% 88.94% 94.51% 0 67 16.30% 12.61% 19.99% 261 35 72.02% 67.56% 76.48% 355 12 89.29% 86.18% 92.41% 52 225 67.40% 62.74% 72.05% 206 82 70.07% 65.52% 74.62% 453 1 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 1 HEDIS 2003 (Reporting Year 2002) Eye Exam 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 1339 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 411 Page 16 Effectiveness of Care UCare Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:44 PM MSHO Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 132 83.54% 0 0.00% 100 63.29% 96 60.76% 21 13.29% 74 46.84% 131 83.44% 0 0.00% 99 63.06% 96 61.15% 21 13.38% 74 47.13% 131 7 87.90% 82.48% 93.32% 0 61 38.85% 30.91% 46.80% 99 5 66.24% 58.53% 73.96% 96 12 68.79% 61.22% 76.36% 21 53 47.13% 39.01% 55.26% 74 20 59.87% 51.89% 67.86% 157 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) Eye Exam 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 158 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 157 Page 17 Effectiveness of Care UCare Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 328 52.90% 1 0.16% 296 47.74% 290 46.77% 20 3.23% 238 38.39% 241 53.20% 1 0.22% 215 47.46% 216 47.68% 15 3.31% 178 39.29% 220 103 78.59% 74.50% 82.68% 0 150 36.50% 31.72% 41.27% 197 29 54.99% 50.06% 59.92% 197 87 69.10% 64.51% 73.69% 15 180 47.45% 42.50% 52.39% 164 74 57.91% 53.01% 62.80% 453 3 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 3 HEDIS 2003 (Reporting Year 2002) Eye Exam 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 620 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 411 Page 18 Effectiveness of Care UCare Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:44 PM GAMC Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 131 82.39% 0 0.00% 88 55.35% 123 77.36% 24 15.09% 84 52.83% 131 82.39% 0 0.00% 88 55.35% 123 77.36% 24 15.09% 84 52.83% 131 5 85.53% 79.75% 91.32% 0 54 33.96% 26.29% 41.64% 88 10 61.64% 53.76% 69.51% 123 8 82.39% 76.15% 88.63% 24 65 55.97% 47.94% 64.01% 84 24 67.92% 60.35% 75.49% 159 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) Eye Exam 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 159 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 159 Page 19 Effectiveness of Care UCare Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:44 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 485 81.24% 0 0.00% 300 50.25% 463 77.55% 20 3.35% 266 44.56% 367 81.02% 0 0.00% 220 48.57% 352 77.70% 17 3.75% 201 44.37% 335 18 85.89% 82.40% 89.38% 0 136 33.09% 28.42% 37.76% 200 40 58.39% 53.51% 63.28% 320 16 81.75% 77.90% 85.61% 15 192 50.36% 45.41% 55.32% 185 63 60.34% 55.49% 65.19% 453 1 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 1 HEDIS 2003 (Reporting Year 2002) Eye Exam 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 597 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 411 Page 20 Effectiveness of Care UCare Minnesota Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 NR NR NR Ages 10-17 NR NR NR Ages 18-56 Total NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care UCare Minnesota Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 118 66 55.93% 46.55% 65.31% 154 88 57.14% 49.00% 65.28% 188 109 57.98% 50.66% 65.30% 460 263 57.17% 52.54% 61.80% A Page 22 Effectiveness of Care UCare Minnesota Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:44 PM GAMC Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 0 0 NA NA NA 0 0 NA NA NA 46 28 60.87% 45.68% 76.06% 46 28 60.87% 45.68% 76.06% A Page 23 Effectiveness of Care UCare Minnesota Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:44 PM MNCare Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 48 35 72.92% 59.30% 86.53% 143 111 77.62% 70.44% 84.80% 273 206 75.46% 70.17% 80.75% 464 352 75.86% 71.86% 79.86% A Page 24 Effectiveness of Care UCare Minnesota Follow-Up After Hospitalization for Mental Illness Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Medicare + Choice General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data MSHO General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data A 66 NR NR NR NR NR NR W/in 7 Days of W/in 30 Days of Discharge Discharge A 10 43 65.15% 52.90% 77.40% 46 69.70% 57.85% 81.54% 8 NA NA NA 8 NA NA NA Page 25 Effectiveness of Care UCare Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 26 Effectiveness of Care UCare Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 3 2.14% 0.00% 4.90% 69 49.29% 40.65% 57.92% 60 42.86% 34.30% 51.41% A 140 Page 27 Effectiveness of Care UCare Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:44 PM MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 0 NA NA NA 15 NA NA NA 13 NA NA NA A 23 Page 28 Effectiveness of Care UCare Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 23 8.98% 5.29% 12.68% 119 46.48% 40.18% 52.79% 83 32.42% 26.49% 38.35% A 256 Page 29 Effectiveness of Care UCare Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:44 PM GAMC Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 8 20.51% 6.56% 34.47% 26 66.67% 50.59% 82.74% 21 53.85% 36.92% 70.77% A 39 Page 30 Effectiveness of Care UCare Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:44 PM MNCare Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 23 11.62% 6.90% 16.33% 115 58.08% 50.96% 65.21% 90 45.45% 38.27% 52.64% A 198 Page 31 Use of Services UCare Minnesota Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 1 Number of employee/dependent medical records excluded 0 Additional Records Added from the Auxiliary List 1 HEDIS 2003 (Reporting Year 2002) 2 visits 3 visits 4 visits 5 visits 6 or more visits 76 3.62% 84 4.00% 130 6.19% 210 10.00% 353 16.80% 520 24.75% 728 34.65% 19 4.19% 18 3.97% 27 5.96% 53 11.70% 78 17.22% 108 23.84% 150 33.11% 2 0 0.49% 0.00% 1.28% 5 1 1.46% 0.18% 2.74% 13 5 4.38% 2.28% 6.48% 19 8 6.57% 4.05% 9.09% 32 24 13.63% 10.19% 17.06% 70 37 26.03% 21.67% 30.40% 139 56 47.45% 42.50% 52.39% 411 10.00% 453 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit HO S 2101 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 411 Page 32 Use of Services UCare Minnesota Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 23, 2003 1:44 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) 2 visits 3 visits 4 visits 5 visits 6 or more visits 11 4.14% 4 1.50% 13 4.89% 13 4.89% 36 13.53% 64 24.06% 125 46.99% 11 4.14% 4 1.50% 13 4.89% 13 4.89% 36 13.53% 64 24.06% 125 46.99% 8 0 3.01% 0.77% 5.25% 3 0 1.13% 0.00% 2.58% 7 0 2.63% 0.52% 4.74% 5 5 3.76% 1.29% 6.23% 30 5 13.16% 8.91% 17.41% 39 9 18.05% 13.24% 22.85% 125 30 58.27% 52.16% 64.38% 411 10.00% 266 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit HO S 266 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 266 Page 33 Use of Services UCare Minnesota Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP HO S 4441 MNCare HO S 1388 2389 742 53.79% 411 10.00% 453 244 53.46% 411 10.00% 453 238 53.86% 0 52.54% 1 0 0 0 411 220 21 58.64% 53.75% 63.52% 1 411 216 28 59.37% 54.50% 64.24% Page 34 Use of Services UCare Minnesota Adolescent Well-Care Visits Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP HO S 7275 MNCare HO S 4525 2285 1363 31.41% 411 10.00% 453 137 30.12% 411 10.00% 453 125 30.24% 0 27.59% 0 0 0 0 411 120 42 39.42% 34.57% 44.26% 0 411 115 42 38.20% 33.38% 43.02% Page 35 Use of Services UCare Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 36 Use of Services UCare Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 564 4732 107067 129815 58289 0 300467 Discharges 0 0 0 12 153 1932 3764 2378 0 8239 0 0 0 10 105 1362 2766 1841 0 6084 0 0 0 2 48 570 998 537 0 2155 HEDIS 2003 (Reporting Year 2002) Discharges / 1,000 Member Months NA NA NA 21.28 32.33 18.04 29.00 40.80 27.42 NA NA NA 17.73 22.19 12.72 21.31 31.58 20.25 NA NA NA 3.55 10.14 5.32 7.69 9.21 7.17 Days 0 0 0 106 765 8693 17518 10865 0 37947 Days / 1,000 Member Months NA NA NA 187.94 161.67 81.19 134.95 186.40 126.29 0 0 0 29 467 6085 12562 8094 0 27237 NA NA NA 51.42 98.69 56.83 96.77 138.86 0 0 0 77 298 2608 4956 2771 0 10710 NA NA NA 136.52 62.98 24.36 38.18 47.54 90.65 35.64 Average Length of Stay NA NA NA 8.83 5.00 4.50 4.65 4.57 NA 4.61 NA NA NA 2.90 4.45 4.47 4.54 4.40 NA 4.48 NA NA NA 38.50 6.21 4.58 4.97 5.16 NA 4.97 Page 37 Use of Services UCare Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 7172 8061 8099 0 23332 Discharges Discharges / 1,000 Member Months 0 0 0 0 0 221 295 187 0 703 NA NA NA NA NA 30.81 36.60 23.09 0 0 0 0 0 151 218 148 0 517 NA NA NA NA NA 21.05 27.04 18.27 0 0 0 0 0 70 77 39 0 186 NA NA NA NA NA 9.76 9.55 4.82 HEDIS 2003 (Reporting Year 2002) 30.13 22.16 7.97 Days Days / 1,000 Member Months 0 0 0 0 0 1155 1805 1174 0 4134 NA NA NA NA NA 161.04 223.92 144.96 0 0 0 0 0 751 1391 959 0 3101 NA NA NA NA NA 104.71 172.56 118.41 0 0 0 0 0 404 414 215 0 1033 NA NA NA NA NA 56.33 51.36 26.55 177.18 132.91 44.27 Average Length of Stay NA NA NA NA NA 5.23 6.12 6.28 NA 5.88 NA NA NA NA NA 4.97 6.38 6.48 NA 6.00 NA NA NA NA NA 5.77 5.38 5.51 NA 5.55 Page 38 Use of Services UCare Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 34051 190706 141531 109445 9928 20725 18595 17023 0 542004 Discharges 552 479 699 2738 124 453 472 446 0 5963 Discharges / 1,000 Member Months 16.21 2.51 4.94 25.02 12.49 21.86 25.38 26.20 11.00 472 384 166 545 76 432 454 437 0 2966 13.86 2.01 1.17 4.98 7.66 20.84 24.42 25.67 54 94 92 262 44 21 18 9 0 594 1.59 0.49 0.65 2.39 4.43 1.01 0.97 0.53 26 1 441 1931 4 0 0 2403 0.76 0.01 3.12 17.64 0.40 0.00 HEDIS 2003 (Reporting Year 2002) 5.47 1.10 4.43 Days Days / 1,000 Member Months 3067 1207 2263 7553 411 2128 2621 2173 0 21423 90.07 6.33 15.99 69.01 41.40 102.68 140.95 127.65 2096 843 451 1433 227 1966 2508 2093 0 11617 61.55 4.42 3.19 13.09 22.86 94.86 134.87 122.95 926 362 371 1110 177 162 113 80 0 3301 27.19 1.90 2.62 10.14 17.83 7.82 6.08 4.70 45 2 1441 5010 7 0 0 6505 1.32 0.01 10.18 45.78 0.71 0.00 39.53 21.43 6.09 12.00 Average Length of Stay 5.56 2.52 3.24 2.76 3.31 4.70 5.55 4.87 NA 3.59 4.44 2.20 2.72 2.63 2.99 4.55 5.52 4.79 NA 3.92 17.15 3.85 4.03 4.24 4.02 7.71 6.28 8.89 NA 5.56 1.73 2.00 3.27 2.59 1.75 NA NA 2.71 Page 39 Use of Services UCare Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:44 PM GAMC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 4 674 856 22156 15348 172 42 19 0 39271 Discharges Discharges / 1,000 Member Months 0 2 2 361 275 2 0 0 0 642 0.00 2.97 2.34 16.29 17.92 11.63 0.00 0.00 0 0 1 242 176 1 0 0 0 420 0.00 0.00 1.17 10.92 11.47 5.81 0.00 0.00 0 2 1 103 99 1 0 0 0 206 0.00 2.97 1.17 4.65 6.45 5.81 0.00 0.00 0 0 0 16 0 0 0 16 0.00 0.00 0.00 0.72 0.00 0.00 HEDIS 2003 (Reporting Year 2002) 16.35 10.69 5.25 0.41 Days Days / 1,000 Member Months 0 7 5 1394 1309 3 0 0 0 2718 0.00 10.39 5.84 62.92 85.29 17.44 0.00 0.00 0 0 4 850 684 2 0 0 0 1540 0.00 0.00 4.67 38.36 44.57 11.63 0.00 0.00 0 7 1 462 625 1 0 0 0 1096 0 0 0 82 0 0 0 82 69.21 39.21 0.00 10.39 1.17 20.85 40.72 5.81 0.00 0.00 27.91 0.00 0.00 0.00 3.70 0.00 0.00 2.09 Average Length of Stay NA 3.50 2.50 3.86 4.76 1.50 NA NA NA 4.23 NA NA 4.00 3.51 3.89 2.00 NA NA NA 3.67 NA 3.50 1.00 4.49 6.31 1.00 NA NA NA 5.32 NA NA NA 5.13 NA NA NA 5.13 Page 40 Use of Services UCare Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:44 PM MinnesotaCare Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 4687 57503 77419 112916 55581 778 81 19 0 308984 Discharges Discharges / 1,000 Member Months 63 73 208 938 560 4 0 0 0 1846 13.44 1.27 2.69 8.31 10.08 5.14 0.00 0.00 54 50 78 315 314 2 0 0 0 813 11.52 0.87 1.01 2.79 5.65 2.57 0.00 0.00 6 23 66 221 241 2 0 0 0 559 1.28 0.40 0.85 1.96 4.34 2.57 0.00 0.00 3 0 64 402 5 0 0 474 0.64 0.00 0.83 3.56 0.09 0.00 HEDIS 2003 (Reporting Year 2002) 5.97 2.63 1.81 1.53 Days Days / 1,000 Member Months 505 214 644 2481 2530 24 0 0 0 6398 107.74 3.72 8.32 21.97 45.52 30.85 0.00 0.00 359 106 230 761 1111 13 0 0 0 2580 76.59 1.84 2.97 6.74 19.99 16.71 0.00 0.00 141 108 272 776 1404 11 0 0 0 2712 30.08 1.88 3.51 6.87 25.26 14.14 0.00 0.00 5 0 142 944 15 0 0 1106 1.07 0.00 1.83 8.36 0.27 0.00 20.71 8.35 8.78 3.58 Average Length of Stay 8.02 2.93 3.10 2.64 4.52 6.00 NA NA NA 3.47 6.65 2.12 2.95 2.42 3.54 6.50 NA NA NA 3.17 23.50 4.70 4.12 3.51 5.83 5.50 NA NA NA 4.85 1.67 NA 2.22 2.35 3.00 NA NA 2.33 Page 41 Use of Services UCare Minnesota Ambulatory Care Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2003 (Reporting Year 2002) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 42 Use of Services UCare Minnesota Ambulatory Care Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 564 4732 107067 129815 58289 0 300467 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 275 3056 54513 80795 35531 0 174170 HEDIS 2003 (Reporting Year 2002) Visits/ 1,000 Member Months NA NA NA 487.59 645.82 509.15 622.39 609.57 579.66 Emergency Room Visits Visits 0 0 0 16 131 1231 2290 1245 0 4913 Visits/ 1,000 Member Months NA NA NA 28.37 27.68 11.50 17.64 21.36 16.35 Ambulatory Surgery/Procedures Procedures 0 0 0 10 141 2832 3979 1222 0 8184 Procedures/ 1,000 Member Months NA NA NA 17.73 29.80 26.45 30.65 20.96 27.24 Observation Room Stays Resulting in Discharge Stays 0 0 0 1 14 147 361 166 0 689 Stays/ 1,000 Member Months NA NA NA 1.77 2.96 1.37 2.78 2.85 2.29 Page 43 Use of Services UCare Minnesota Ambulatory Care Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 7172 8061 8099 0 23332 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 0 4215 5339 5755 0 15309 HEDIS 2003 (Reporting Year 2002) Visits/ 1,000 Member Months NA NA NA NA NA 587.70 662.32 710.58 656.14 Emergency Room Visits Visits 0 0 0 0 0 168 216 103 0 487 Visits/ 1,000 Member Months NA NA NA NA NA 23.42 26.80 12.72 20.87 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 162 147 64 0 373 Procedures/ 1,000 Member Months NA NA NA NA NA 22.59 18.24 7.90 15.99 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 12 11 1 0 24 Stays/ 1,000 Member Months NA NA NA NA NA 1.67 1.36 0.12 1.03 Page 44 Use of Services UCare Minnesota Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2003 (Reporting Year 2002) NR NR NR Page 45 Use of Services UCare Minnesota Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice Member Months Age <1 0 1-9 0 10-19 0 20-44 564 45-64 4732 65-74 107067 75-84 129815 85+ 58289 Unknown 0 300467 Total Days Days / 1,000 Member Months Average Length of Stay NA 0 NA NA 0 NA 0 NA NA 0 NA 0 NA NA Discharges Discharges / 1,000 Member Months <1 0 1-9 10-19 Age 20-44 0 0.00 0 0.00 NA 45-64 30 6.34 434 91.72 14.47 65-74 259 2.42 3639 33.99 14.05 75-84 1086 8.37 17214 132.60 15.85 85+ 1195 20.50 19679 337.61 16.47 Unknown 0 2570 8.55 0 40966 136.34 NA 15.94 Total HEDIS 2003 (Reporting Year 2002) Page 46 Use of Services UCare Minnesota Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Member Months Age <1 0 1-9 0 10-19 0 20-44 0 45-64 0 65-74 7172 75-84 8061 85+ 8099 Unknown 0 23332 Total Days Days / 1,000 Member Months Average Length of Stay NA 0 NA NA 0 NA 0 NA NA 10-19 0 NA 0 NA NA 20-44 0 NA 0 NA NA 45-64 0 NA 0 NA NA 65-74 77 10.74 2123 296.01 27.57 75-84 162 20.10 3582 444.36 22.11 85+ 158 19.51 4557 562.66 28.84 Unknown 0 397 17.02 0 10262 439.83 NA 25.85 Discharges Discharges / 1,000 Member Months <1 0 1-9 Age Total HEDIS 2003 (Reporting Year 2002) Page 47 Use of Services UCare Minnesota Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR M Total NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 48 Use of Services UCare Minnesota Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 2270 104547 0 106817 0 0 3026 190624 0 193650 0 0 5296 295171 0 300467 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA M 13-17 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA M 18-64 5 2.20 71 14.20 F 10 3.30 142 14.20 Total 15 2.83 213 14.20 M 65+ 36 0.34 287 7.97 F 110 0.58 957 8.70 Total 146 0.49 1244 8.52 M Unknown 0 0 NA F 0 0 NA Total 0 0 NA Total M 41 0.38 358 8.73 F 120 0.62 1099 9.16 TOTAL 161 0.54 1457 9.05 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 49 Use of Services UCare Minnesota Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 0 5429 0 5429 0 0 0 17903 0 17903 0 0 0 23332 0 23332 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 13-17 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 18-64 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 65+ M 12 2.21 77 6.42 F 15 0.84 96 6.40 Total 27 1.16 173 6.41 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 12 2.21 77 6.42 F 15 0.84 96 6.40 TOTAL 27 1.16 173 6.41 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 50 Use of Services UCare Minnesota Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number Number Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Use of Services UCare Minnesota Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 2270 104547 0 106817 Female 0 0 3026 190624 0 193650 Member Months (Inpatient) Total 0 0 5296 295171 0 300467 Male 0 0 2270 104547 0 106817 Female 0 0 3026 190624 0 193650 Total 0 0 5296 295171 0 300467 Any Mental Health Services Inpatient Mental Health Services Number 0 0 0 0 0 0 34 71 105 157 433 590 0 0 0 191 504 695 Number 0 0 0 0 0 0 4 9 13 31 97 128 0 0 0 35 106 141 Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Percent NA NA NA NA NA NA 17.97% 28.16% 23.79% 1.80% 2.73% 2.40% NA NA NA 2.15% 3.12% 2.78% Percent NA NA NA NA NA NA 2.11% 3.57% 2.95% 0.36% 0.61% 0.52% NA NA NA 0.39% 0.66% 0.56% Member Months (Day/Night) Male 0 0 2270 104547 0 106817 Female 0 0 3026 190624 0 193650 Total 0 0 5296 295171 0 300467 Day/Night Mental Health Services Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Member Months (Ambulatory) Male 0 0 2270 104547 0 106817 Female 0 0 3026 190624 0 193650 Total 0 0 5296 295171 0 300467 Ambulatory Mental Health Services Number 0 0 0 0 0 0 32 70 102 135 368 503 0 0 0 167 438 605 Percent NA NA NA NA NA NA 16.92% 27.76% 23.11% 1.55% 2.32% 2.04% NA NA NA 1.88% 2.71% 2.42% Page 52 Use of Services UCare Minnesota Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 5429 0 5429 Female 0 0 0 17903 0 17903 Member Months (Inpatient) Total 0 0 0 23332 0 23332 Male 0 0 0 5429 0 5429 Female 0 0 0 17903 0 17903 Member Months (Day/Night) Total 0 0 0 23332 0 23332 Male 0 0 0 5429 0 5429 Female 0 0 0 17903 0 17903 Total 0 0 0 23332 0 23332 Member Months (Ambulatory) Male 0 0 0 5429 0 5429 Female 0 0 0 17903 0 17903 Total 0 0 0 23332 0 23332 Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number 0 0 0 0 0 0 0 0 0 36 103 139 0 0 0 36 103 139 Number 0 0 0 0 0 0 0 0 0 11 12 23 0 0 0 11 12 23 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 26 98 124 0 0 0 26 98 124 Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Percent NA NA NA NA NA NA NA NA NA 7.96% 6.90% 7.15% NA NA NA 7.96% 6.90% 7.15% Percent NA NA NA NA NA NA NA NA NA 2.43% 0.80% 1.18% NA NA NA 2.43% 0.80% 1.18% Percent NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NA NA NA 5.75% 6.57% 6.38% NA NA NA 5.75% 6.57% 6.38% Page 53 Use of Services UCare Minnesota Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 54 Use of Services UCare Minnesota Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 2270 104547 0 106817 0 0 3026 190624 0 193650 0 0 5296 295171 0 300467 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 13-17 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 18-64 M 1 0.44 3 3.00 F 1 0.33 2 2.00 Total 2 0.38 5 2.50 65+ M 18 0.17 98 5.44 F 19 0.10 91 4.79 Total 37 0.13 189 5.11 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 19 0.18 101 5.32 F 20 0.10 93 4.65 TOTAL 39 0.13 194 4.97 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 55 Use of Services UCare Minnesota Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 0 5429 0 5429 0 0 0 17903 0 17903 0 0 0 23332 0 23332 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 13-17 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 18-64 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 65+ M 4 0.74 33 8.25 F 1 0.06 2 2.00 Total 5 0.21 35 7.00 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 4 0.74 33 8.25 F 1 0.06 2 2.00 TOTAL 5 0.21 35 7.00 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 56 Use of Services UCare Minnesota Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 57 Use of Services UCare Minnesota Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 2270 104547 0 106817 Female 0 0 3026 190624 0 193650 Member Months (Inpatient) Total 0 0 5296 295171 0 300467 Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Number 0 0 0 0 0 0 2 2 4 18 22 40 0 0 0 20 24 44 Percent NA NA NA NA NA NA 1.06% 0.79% 0.91% 0.21% 0.14% 0.16% NA NA NA 0.22% 0.15% 0.18% Male 0 0 2270 104547 0 106817 Female 0 0 3026 190624 0 193650 Total 0 0 5296 295171 0 300467 Member Months (Day/Night) Male 0 0 2270 104547 0 106817 Female 0 0 3026 190624 0 193650 Total 0 0 5296 295171 0 300467 Member Months (Ambulatory) Male 0 0 2270 104547 0 106817 Female 0 0 3026 190624 0 193650 Total 0 0 5296 295171 0 300467 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 0 0 0 1 1 2 17 18 35 0 0 0 18 19 37 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 2 1 3 5 4 9 0 0 0 7 5 12 Percent NA NA NA NA NA NA 0.53% 0.40% 0.45% 0.20% 0.11% 0.14% NA NA NA 0.20% 0.12% 0.15% Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA 1.06% 0.40% 0.68% 0.06% 0.03% 0.04% NA NA NA 0.08% 0.03% 0.05% Page 58 Use of Services UCare Minnesota Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 5429 0 5429 Female 0 0 0 17903 0 17903 Member Months (Inpatient) Total 0 0 0 23332 0 23332 Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Number 0 0 0 0 0 0 0 0 0 5 5 10 0 0 0 5 5 10 Percent NA NA NA NA NA NA NA NA NA 1.11% 0.34% 0.51% NA NA NA 1.11% 0.34% 0.51% Male 0 0 0 5429 0 5429 Female 0 0 0 17903 0 17903 Member Months (Day/Night) Total 0 0 0 23332 0 23332 Male 0 0 0 5429 0 5429 Female 0 0 0 17903 0 17903 Total 0 0 0 23332 0 23332 Member Months (Ambulatory) Male 0 0 0 5429 0 5429 Female 0 0 0 17903 0 17903 Total 0 0 0 23332 0 23332 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 0 0 0 0 0 0 3 1 4 0 0 0 3 1 4 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 3 4 7 0 0 0 3 4 7 Percent NA NA NA NA NA NA NA NA NA 0.66% 0.07% 0.21% NA NA NA 0.66% 0.07% 0.21% Percent NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NA NA NA 0.66% 0.27% 0.36% NA NA NA 0.66% 0.27% 0.36% Page 59 Use of Services UCare Minnesota Outpatient Drug Utilization Medicare + Choice Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 23, 2003 1:44 PM Member Months 0 0 564 4732 107067 129815 58289 0 300467 Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Total Cost of Prescriptions $0.00 $0.00 $30,600.90 $326,228.66 $6,898,364.46 $8,051,017.52 $3,336,500.34 $0.00 $18,642,711.88 HEDIS 2003 (Reporting Year 2002) A Avg. Cost of Prescriptions / Per Member Per Month NA NA $54.26 $68.94 $64.43 $62.02 $57.24 $62.05 Total Number of Prescriptions 0 0 915 9935 181562 261540 127881 0 581833 Avg. Num. Of Prescriptions / Per Member Per Year NA NA 19.47 25.19 20.35 24.18 26.33 23.24 Page 60 Use of Services UCare Minnesota Outpatient Drug Utilization Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Age Member Months 0-9 0 10-19 0 20-44 0 45-64 0 65-74 7172 75-84 8061 85+ 8099 Unknown 0 Total 23332 Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Total Cost of Prescriptions $0.00 $0.00 $0.00 $0.00 $1,463,804.13 $1,843,927.99 $1,765,818.39 $0.00 $5,073,550.51 HEDIS 2003 (Reporting Year 2002) A Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA $204.10 $228.75 $218.03 $217.45 Total Number of Prescriptions 0 0 0 0 34577 49368 59532 0 143477 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA 57.85 73.49 88.21 73.79 Page 61 Access/Availability of Care UCare Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 62 Access/Availability of Care UCare Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 34 321 22838 30 307 21864 88.24% 75.93% 100.00% 95.64% 93.25% 98.03% 95.74% 95.47% 96.00% A Page 63 Access/Availability of Care UCare Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 0 0 1673 0 0 1609 NA NA NA NA NA NA 96.17% 95.23% 97.12% A Page 64 Access/Availability of Care UCare Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 5197 616 3805 4524 541 3553 87.05% 86.13% 87.97% 87.82% 85.16% 90.49% 93.38% 92.57% 94.18% A Page 65 Access/Availability of Care UCare Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:44 PM GAMC Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 577 741 10 477 629 8 82.67% 79.49% 85.84% 84.89% 82.24% 87.53% NA NA NA A Page 66 Access/Availability of Care UCare Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Care Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 6200 3637 69 5195 3162 57 83.79% 82.86% 84.72% 86.94% 85.83% 88.05% 82.61% 72.94% 92.28% A Page 67 Access/Availability of Care UCare Minnesota Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Data Elements General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 68 Access/Availability of Care UCare Minnesota Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 2784 5995 3914 2634 5026 3129 94.61% 93.76% 95.47% 83.84% 82.90% 84.78% 79.94% 78.68% 81.21% A Page 69 Access/Availability of Care UCare Minnesota Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Care Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 312 1689 1773 299 1431 1546 95.83% 93.46% 98.21% 84.72% 82.98% 86.47% 87.20% 85.61% 88.78% A Page 70 Access/Availability of Care UCare Minnesota Prenatal and Postpartum Care Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial General Measure Data Timeliness of Prenatal Care Postpartum Care NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 71 Access/Availability of Care UCare Minnesota Prenatal and Postpartum Care Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP General Measure Data Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) 1073 909 54.77% 46.40% 263 219 58.06% 48.34% 245 38 203 41 68.86% 64.26% 73.46% 59.37% 54.50% 64.24% S 1959 Minimum required sample size (MRSS) or other sample size 411 Oversampling rate Final sample size (FSS) 10% 453 Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors 2 Number of employee/dependent medical records excluded 0 HEDIS 2003 (Reporting Year 2002) Postpartum Care HO Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval Timeliness of Prenatal Care 2 411 Page 72 Access/Availability of Care UCare Minnesota Prenatal and Postpartum Care Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Care General Measure Data Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) 287 195 72.11% 48.99% 287 195 72.11% 48.99% 283 6 194 34 73.91% 69.43% 78.39% 58.31% 53.30% 63.33% S 398 Minimum required sample size (MRSS) or other sample size 411 Oversampling rate Final sample size (FSS) 10% 398 Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors 7 Number of employee/dependent medical records excluded 0 HEDIS 2003 (Reporting Year 2002) Postpartum Care HO Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval Timeliness of Prenatal Care 0 391 Page 73 Access/Availability of Care UCare Minnesota Availability of Language Interpretation Services Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Language (not to exceed 25 Interpreter Services (not to exceed Description (not to exceed 50 characters) 50 characters) characters) HEDIS 2003 (Reporting Year 2002) Type of Agreement (not to exceed 50 Restrictions on Availability (not characters) to exceed 50 characters) Page 74 Health Plan Stability UCare Minnesota Practitioner Turnover Medicare + Choice Practitioner Types Data Last Refreshed: Sep 23, 2003 1:44 PM Number of Practitioners as of 12/31/2001 Number of Practitioners who were not affiliated with the plan as of 12/31/2002 Practitioner Turnover Rate Primary Care Physicians 1567 97 6.19% Non-Physician Primary Care Practitioners 452 23 5.09% HEDIS 2003 (Reporting Year 2002) Page 75 Health Plan Stability UCare Minnesota Practitioner Turnover Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Practitioner Types Number of Practitioners as of 12/31/2001 Number of Practitioners who were not affiliated with the plan as of 12/31/2002 Practitioner Turnover Rate Primary Care Physicians 1650 100 6.06% Non-Physician Primary Care Practitioners 564 30 5.32% HEDIS 2003 (Reporting Year 2002) Page 76 Health Plan Stability UCare Minnesota Years in Business / Total Membership Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice Product/Product Line HMO (Total) Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total Years in Business 15.00 15.00 0.00 4.50 0.00 7.00 Members* 103681 76232 0 25356 0 2093 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 103681 * Total number of members in each category as of December 31, 2002 HEDIS 2003 (Reporting Year 2002) Page 77 Health Plan Stability UCare Minnesota Years in Business / Total Membership Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Product/Product Line HMO (Total) Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total Years in Business 15.00 15.00 0.00 4.50 0.00 7.00 Members* 103681 76232 0 25356 0 2093 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 103681 * Total number of members in each category as of December 31, 2002 HEDIS 2003 (Reporting Year 2002) Page 78 Health Plan Descriptive Information UCare Minnesota Board Certification / Residency Completion Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options Type of Practitioner Primary Care Practitioners Number of Practitioners in Each Practice Area Geriatricians Other practitioner Specialists HEDIS 2003 (Reporting Year 2002) Board Certification Number Percent Residency / Fellowship Completion Percent Number NR NR NR NR NR NR Page 79 Health Plan Descriptive Information UCare Minnesota Total Enrollment by Percentage Medicaid Commercial Product Line Medicare Other Total M F M F M F M F M F M F M F Total 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% M F M F M F M F M F M F Total 100.00% 0.00% 0.00% 0.00% 99.98% 0.00% 0.02% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 99.83% 0.00% 0.17% 0.00% 99.88% 0.00% 0.12% 0.00% 99.77% 0.00% 0.23% 0.00% 99.82% 0.00% 0.18% 0.00% 99.11% 0.00% 0.89% 0.00% 99.32% 0.00% 0.68% 0.00% 99.73% 0.00% 0.27% 0.00% 99.84% 0.00% 0.16% 0.00% 99.81% 0.00% 0.19% 0.00% M F M F M F M F M F Total 97.96% 0.00% 2.04% 0.00% 98.05% 0.00% 1.95% 0.00% 97.06% 0.00% 2.94% 0.00% 96.33% 0.00% 3.67% 0.00% 92.74% 0.00% 7.26% 0.00% 92.43% 0.00% 7.57% 0.00% 86.88% 0.00% 13.12% 0.00% 88.87% 0.00% 11.13% 0.00% 94.88% 0.00% 5.12% 0.00% 94.65% 0.00% 5.35% 0.00% 94.75% 0.00% 5.25% 0.00% M F M F M F M F M F M F M F Total 23.06% 0.00% 76.94% 0.00% 25.85% 0.00% 74.15% 0.00% 16.34% 0.00% 83.66% 0.00% 19.18% 0.00% 80.82% 0.00% 13.06% 0.00% 86.94% 0.00% 16.55% 0.00% 83.45% 0.00% 14.37% 0.00% 85.63% 0.00% 18.96% 0.00% 81.04% 0.00% 15.64% 0.00% 84.36% 0.00% 23.20% 0.00% 76.80% 0.00% 27.83% 0.00% 72.17% 0.00% 36.69% 0.00% 63.31% 0.00% 16.95% 0.00% 83.05% 0.00% 22.22% 0.00% 77.78% 0.00% 20.47% 0.00% 79.53% 0.00% 0.00% 0.00% 0.00% 0.00% 73.83% 0.00% 26.17% 0.00% Age/Sex <1 1-4 5-9 10-14 15-17 18-19 Subtotal: 0-19 20-24 25-29 30-34 35-39 40-44 Subtotal: 20-44 45-49 50-54 55-59 60-64 Subtotal: 45-64 65-69 70-74 75-79 80-84 85-89 >=90 Subtotal: >=65 Age Unknown Total Data Last Refreshed: Sep 23, 2003 1:44 PM 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 0.00% 100.00% Note: Row entries should add up to 100%. HEDIS 2003 (Reporting Year 2002) Page 80 Health Plan Descriptive Information UCare Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:44 PM Commercial Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) Page 81 Health Plan Descriptive Information UCare Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:44 PM Medicare + Choice <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 24 48 168 0 0.00% 12 0 36 72 216 0 0.00% 240 0.22% 276 348 528 888 336 0.17% 312 468 780 1140 576 0.19% 2040 1.91% 18828 22968 26760 19680 11772 4536 2700 1.39% 27660 37608 44052 39336 27264 14724 4740 1.58% 104544 97.87% 0 190644 98.43% 0 295188 98.23% 106824 193680 HEDIS 2003 (Reporting Year 2002) 12 0 60 120 384 588 816 1308 2028 46488 60576 70812 59016 39036 19260 0 300504 Page 82 Health Plan Descriptive Information UCare Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Senior Health Options <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 1056 1164 1140 1056 612 408 0 0.00% 2196 2760 2868 3012 3444 3636 0 0.00% 5436 100.00% 0 17916 100.00% 0 23352 100.00% 5436 17916 HEDIS 2003 (Reporting Year 2002) 0 0 0 0 0 0 0 0 0 3252 3924 4008 4068 4056 4044 0 23352 Page 83 Health Plan Descriptive Information UCare Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:44 PM PMAP <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 17681 52141 44168 41158 19250 7061 Member Months Female 16370 50829 43568 41323 20480 12259 Total 34051 102970 87736 82481 39730 19320 181459 81.59% 5165 3798 4341 4174 3502 184829 57.83% 29438 21018 17317 12599 8093 366288 67.58% 20980 9.43% 2029 1190 431 228 88465 27.68% 3678 1461 575 336 109445 20.19% 3878 1.74% 3883 3532 2935 2397 1812 1533 6050 1.89% 6743 6567 6408 6855 6370 7308 9928 1.83% 16092 7.24% 0 40251 12.59% 0 56343 10.40% 222409 319595 HEDIS 2003 (Reporting Year 2002) 34603 24816 21658 16773 11595 5707 2651 1006 564 10626 10099 9343 9252 8182 8841 0 542004 Page 84 Health Plan Descriptive Information UCare Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:44 PM GAMC <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 4 56 260 317 129 27 Member Months Female 0 98 260 218 125 40 Total 4 154 520 535 254 67 793 3.42% 2916 2331 2472 3025 3484 741 4.60% 2019 1330 1191 1498 1890 1534 3.91% 14228 61.39% 2999 2159 1697 1234 7928 49.26% 1822 1848 1719 1870 22156 56.42% 8089 34.90% 44 9 4 2 8 0 7259 45.10% 104 15 24 12 11 0 15348 39.08% 67 0.29% 0 166 1.03% 0 233 0.59% 23177 16094 HEDIS 2003 (Reporting Year 2002) 4935 3661 3663 4523 5374 4821 4007 3416 3104 148 24 28 14 19 0 0 39271 Page 85 Health Plan Descriptive Information UCare Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:44 PM Minnesota Care <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 2321 11299 18626 21025 11359 6853 Member Months Female 2366 10729 16849 19092 11109 7981 Total 4687 22028 35475 40117 22468 14834 71483 51.51% 10900 6850 7560 8599 9823 68126 40.03% 17788 11115 12552 13212 14517 139609 45.18% 43732 31.51% 8124 6640 4514 3885 69184 40.65% 10952 8215 6365 6886 112916 36.54% 23163 16.69% 281 69 13 24 18 1 32418 19.05% 367 61 20 24 0 0 55581 17.99% 406 0.29% 0 472 0.28% 0 878 0.28% 138784 170200 HEDIS 2003 (Reporting Year 2002) 28688 17965 20112 21811 24340 19076 14855 10879 10771 648 130 33 48 18 1 0 308984 Page 86
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