Metropolitan Health Plan Plan Name 2002 Reporting Year General Info Submission # 1 Last Refreshed: 7 9/23/2003 1:42:32 PM Page Title Disclaimers Effectiveness of Care Measures Plan ID 2 Access / Availability of Care Page Measure Page Childhood Immunization Rate 3 Adults' Access to Preventive/Ambulatory Health Services 62 Adolescent Immunization Rate 6 Children's Access to Primary Care Practitioners 68 Breast Cancer Screening 9 Prenatal and Postpartum Care 71 Cervical Cancer Screening 10 Availability of Language Interpretation Services 74 Chlamydia Screening in Women 11 Controlling High Blood Pressure 12 Beta Blocker Treatment after a Heart Attack 13 Cholesterol Management 14 Comprehensive Diabetes Care 15 Practitioner Turnover 75 Appropriate Medications for People with Asthma 21 Years in Business / Total Membership 77 Follow-up After Hospitalization For Mental Illness 25 Antidepressant Medication Management 26 Measure Use of Services Measures Measure Health Plan Stability Measure Page Health Plan Descriptive Information Measure Page Page Well-Child Visits In The First 15 Months of Life 32 Board Certification / Residency Completion 79 Well-Child Visits In The Third, Fourth, Fifth And Sixth Year of Life 34 Total Enrollment by Percentage 80 Adolescent Well-Care Visits 35 Enrollment by Product Line (Age & Sex) 81 Inpatient Utilization - General Hospital/Acute Care 36 Ambulatory Care 42 Inpatient Utilization - Nonacute Care 45 Mental Health Utilization - Inpatient Discharges and Average Length of Stay 48 Mental Health Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 51 Chemical Dependency Utilization - Inpatient Discharges and Average Length of Stay 54 Chemical Dependency Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 57 Outpatient Drug Utilization 60 HEDIS 2003 (Reporting Year 2002) DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2003 (Reporting Year 2002) Page 2 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Rate Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 3 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Rate Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HiB Hepatitis B VZV Combo 1 Combo 2 410 40.84% 481 47.91% 785 78.19% 541 53.88% 508 50.60% 709 70.62% 257 25.60% 230 22.91% 185 40.84% 218 48.12% 350 77.26% 244 53.86% 235 51.88% 316 69.76% 118 26.05% 107 23.62% 171 140 75.67% 71.40% 79.94% 204 164 89.54% 86.46% 92.62% 317 37 86.13% 82.67% 89.59% 229 141 90.02% 87.01% 93.04% 218 138 86.62% 83.20% 90.03% 296 27 78.59% 74.50% 82.68% 113 154 64.96% 60.23% 69.70% 104 140 59.37% 54.50% 64.24% 453 0 Number of Records Excluded because of Contraindications by Admin Data 1 Number of Records Excluded because of Contraindications by Medical Record Review 1 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 1 HEDIS 2003 (Reporting Year 2002) MMR 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV/OPV HO S 1004 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 411 Page 4 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Rate Data Last Refreshed: Sep 23, 2003 1:42 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HiB Hepatitis B VZV Combo 1 Combo 2 7 43.75% 8 50.00% 12 75.00% 10 62.50% 9 56.25% 11 68.75% 5 31.25% 5 31.25% 7 43.75% 8 50.00% 12 75.00% 9 56.25% 8 50.00% 10 62.50% 4 25.00% 4 25.00% 7 0 NA NA NA 8 6 NA NA NA 12 0 NA NA NA 9 6 NA NA NA 8 4 NA NA NA 10 1 NA NA NA 4 2 NA NA NA 4 2 NA NA NA 16 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) MMR 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV/OPV HO S 16 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP/DT 16 Page 5 Effectiveness of Care Metropolitan Health Plan Adolescent Immunization Status Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 6 Effectiveness of Care Metropolitan Health Plan Adolescent Immunization Status Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Combo 1 Combo 2 166 46.37% 60 16.76% 46 12.85% 40 11.17% 8 2.23% 165 46.09% 60 16.76% 46 12.85% 39 10.89% 7 1.96% 164 137 84.55% 80.66% 88.45% 60 184 68.54% 63.58% 73.50% 46 104 42.13% 36.87% 47.40% 39 196 66.01% 60.95% 71.07% 7 109 32.58% 27.58% 37.59% 358 0 Number of Records Excluded because of Contraindications by Admin Data 1 Number of Records Excluded because of Contraindications by Medical Record Review 2 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 2 HEDIS 2003 (Reporting Year 2002) VZV 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B HO S 358 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 356 Page 7 Effectiveness of Care Metropolitan Health Plan Adolescent Immunization Status Data Last Refreshed: Sep 23, 2003 1:42 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Combo 1 Combo 2 20 44.44% 4 8.89% 4 8.89% 3 6.67% 0 0.00% 20 44.44% 4 8.89% 4 8.89% 3 6.67% 0 0.00% 20 19 86.67% 75.62% 97.71% 4 27 68.89% 54.25% 83.53% 4 13 37.78% 22.50% 53.05% 3 27 66.67% 51.78% 81.55% 0 15 33.33% 18.45% 48.22% 45 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) VZV 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Hepatitis B HO S 45 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS MMR 45 Page 8 Effectiveness of Care Metropolitan Health Plan Breast Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Medicare + Choice NR NR NR NR NR NR NR NR NR NR Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Excluded because of contraindications through Admin data Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 9 Effectiveness of Care Metropolitan Health Plan Cervical Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial PMAP HO S 1490 MNCare HO S 442 GAMC HO S 298 876 263 121 58.79% 411 20.00% 494 286 83.20% 0 59.50% 411 20.00% 442 253 92.99% 0 40.60% 411 20.00% 298 121 93.29% 0 Records Excluded because of contraindications through Admin data 1 0 1 Records Excluded because of contraindications through Medical Record Review 4 13 20 Number of employee/dependent medical records excluded 0 0 0 4 411 247 56 73.72% 69.35% 78.10% 13 411 253 65 77.37% 73.21% 81.54% 20 278 121 41 58.27% 52.30% 64.25% Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR Page 10 Effectiveness of Care Metropolitan Health Plan Chlamydia Screening in Women Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Data Elements General Measure Ages 16-20 Ages 21-26 Data Data Collection Methodology Eligible Member Population Current Year's Admin Rate PMAP Total General Measure Ages 16-20 Ages 21-26 Data Total A NR NR 357 73.95% 347 87.03% 704 80.40% Records Excluded because of contraindications through Admin data NR 58 57 115 Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval NR NR NR NR NR 357 264 73.95% 69.26% 78.64% 347 302 87.03% 83.35% 90.71% 704 566 80.40% 77.39% 83.40% NR NR NR NR NR NR NR NR GAMC Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Records Excluded because of contraindications through Admin data Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) MNCare General Measure Ages 16-20 Ages 21-26 Data Total A General Measure Ages 16-20 Ages 21-26 Data Total A 6 50.00% 10 50.00% 16 50.00% 37 51.35% 42 50.00% 79 50.63% 1 10 11 1 5 6 6 3 NA NA NA 10 5 NA NA NA 16 8 NA NA NA 37 19 51.35% 33.89% 68.81% 42 21 50.00% 33.69% 66.31% 79 40 50.63% 38.98% 62.29% Page 11 Effectiveness of Care Metropolitan Health Plan Controlling High Blood Pressure Data Last Refreshed: Sep 23, 2003 1:42 PM Data Elements Data Collection Methodology (Hybrid) Sampling Method Used Eligible Member Population Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Records Excluded because of Valid Data Errors Records Excluded - False positive diagnosis Commercial PMAP HO S 382 382 0.00% 382 0 0 Medicare + Choice MSHO HO S 149 149 0.00% 149 0 0 Records Excluded because of ESRD identified by Admin Data 0 0 Records Excluded because of ESRD identified by Medical Record 4 0 Number of employee/dependent medical records excluded 0 0 4 378 197 52.12% 46.95% 57.28% 0 149 64 42.95% 34.67% 51.24% Records Added from Auxiliary List Denominator Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR Page 12 Effectiveness of Care Metropolitan Health Plan Beta Blocker Treatment after Heart Attack Data Elements Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Data Collection Methodology Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR Records Excluded because of Valid Data Errors Records Excluded Contraindications/Admin Data Records Excluded Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate NR Lower 95% Confidence Interval Upper 95% Confidence Interval NR HEDIS 2003 (Reporting Year 2002) NR Page 13 Effectiveness of Care Metropolitan Health Plan Cholesterol Management After Acute Cardiovascular Events Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Data Elements General Measure Data LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days Data Collection Methodology Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 14 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 15 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 16 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:42 PM MSHO Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 60 84.51% 71 100.00% 48 67.61% 49 69.01% 0 0.00% 49 69.01% 60 84.51% 71 100.00% 48 67.61% 49 69.01% 0 0.00% 49 69.01% 59 5 92.75% 85.91% 99.60% 30 0 43.48% 31.06% 55.90% 46 5 73.91% 62.83% 85.00% 48 7 79.71% 69.50% 89.92% 0 29 42.03% 29.66% 54.40% 48 3 73.91% 62.83% 85.00% 71 2 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) Eye Exam 69 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 71 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 69 Page 17 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 176 66.92% 273 NR 163 61.98% 111 42.21% 0 0.00% 148 56.27% 165 59.57% 277 100.00% 164 59.21% 110 39.71% 0 0.00% 142 51.26% 161 41 82.79% 77.85% 87.73% 86 0 35.25% 29.05% 41.45% 147 1 60.66% 54.32% 66.99% 110 79 77.46% 72.01% 82.91% 0 112 45.90% 39.44% 52.36% 142 43 75.82% 70.24% 81.40% 277 10 Number of employee/dependent records excluded 33 Additional Records Added from the Auxiliary List 33 HEDIS 2003 (Reporting Year 2002) Eye Exam 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 263 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 244 Page 18 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:42 PM GAMC Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 95 82.61% 115 100.00% 61 53.04% 75 65.22% 0 0.00% 81 70.43% 95 77.87% 122 100.00% 67 54.92% 79 64.75% 0 0.00% 82 67.21% 90 5 87.96% 81.36% 94.56% 40 0 37.04% 27.47% 46.61% 61 1 57.41% 47.62% 67.20% 72 15 80.56% 72.63% 88.48% 0 59 54.63% 44.78% 64.48% 79 9 81.48% 73.69% 89.27% 122 0 Number of employee/dependent records excluded 14 Additional Records Added from the Auxiliary List 14 HEDIS 2003 (Reporting Year 2002) Eye Exam 411 10.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 115 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 108 Page 19 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:42 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 59 85.51% 64 92.75% 43 62.32% 45 65.22% 0 0.00% 46 66.67% 59 85.51% 69 100.00% 43 62.32% 48 69.57% 0 0.00% 47 68.12% 58 1 90.77% 82.96% 98.58% 13 0 20.00% 9.51% 30.49% 42 1 66.15% 53.88% 78.43% 46 14 92.31% 85.06% 99.56% 0 40 61.54% 48.94% 74.14% 46 10 86.15% 76.99% 95.32% 69 4 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) Eye Exam 69 0.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Poor HbA1c Control HO S 69 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HbA1c Testing 65 Page 20 Effectiveness of Care Metropolitan Health Plan Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 NR NR NR Ages 10-17 NR NR NR Ages 18-56 Total NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care Metropolitan Health Plan Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 73 51 69.86% 58.65% 81.07% 130 83 63.85% 55.20% 72.49% 76 46 60.53% 48.88% 72.17% 279 180 64.52% 58.72% 70.31% A Page 22 Effectiveness of Care Metropolitan Health Plan Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:42 PM GAMC Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 1 0 NA NA NA 1 1 NA NA NA 19 13 NA NA NA 21 14 NA NA NA A Page 23 Effectiveness of Care Metropolitan Health Plan Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:42 PM MNCare Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 4 2 NA NA NA 10 6 NA NA NA 21 14 NA NA NA 35 22 62.86% 45.42% 80.29% A Page 24 Effectiveness of Care Metropolitan Health Plan Follow-Up After Hospitalization for Mental Illness Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Medicare + Choice General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data MSHO General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data W/in 7 Days of W/in 30 Days of Discharge Discharge A 2 NR NR NR NR NR NR NR NR NR NR NR NR 2 NA NA NA 2 NA NA NA Page 25 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 26 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:42 PM MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 0 NA NA NA 8 NA NA NA 6 NA NA NA A 10 Page 28 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 11 16.18% 6.69% 25.66% 36 52.94% 40.34% 65.54% 26 38.24% 25.95% 50.52% A 68 Page 29 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:42 PM GAMC Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 8 NA NA NA 13 NA NA NA 17 NA NA NA A 26 Page 30 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:42 PM MNCare Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 3 NA NA NA 11 NA NA NA 11 NA NA NA A 13 Page 31 Use of Services Metropolitan Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) 2 visits 3 visits 4 visits 5 visits 6 or more visits 137 14.92% 80 8.71% 41 4.47% 77 8.39% 109 11.87% 167 18.19% 307 33.44% 74 16.34% 39 8.61% 17 3.75% 31 6.84% 54 11.92% 82 18.10% 156 34.44% 4 0 0.97% 0.00% 2.04% 4 1 1.22% 0.04% 2.40% 5 7 2.92% 1.17% 4.67% 11 13 5.84% 3.45% 8.23% 25 16 9.98% 6.96% 12.99% 49 35 20.44% 16.42% 24.46% 146 95 58.64% 53.75% 63.52% 411 10.00% 453 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit HO S 918 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 411 Page 32 Use of Services Metropolitan Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 23, 2003 1:42 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) 2 visits 3 visits 4 visits 5 visits 6 or more visits 1 6.67% 0 0.00% 1 6.67% 1 6.67% 1 6.67% 5 33.33% 6 40.00% 1 6.67% 0 0.00% 1 6.67% 1 6.67% 1 6.67% 5 33.33% 6 40.00% 0 0 NA NA NA 0 0 NA NA NA 0 0 NA NA NA 1 0 NA NA NA 0 1 NA NA NA 3 1 NA NA NA 6 3 NA NA NA 411 10.00% 15 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit HO S 15 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 15 Page 33 Use of Services Metropolitan Health Plan Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP HO S 1569 MNCare HO S 132 709 68 45.19% 411 10.00% 453 200 51.52% 411 10.00% 132 67 44.15% 0 50.76% 0 1 0 1 411 183 76 63.02% 58.23% 67.81% 0 132 67 30 73.48% 65.58% 81.39% Page 34 Use of Services Metropolitan Health Plan Adolescent Well-Care Visits Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP HO S 2525 MNCare HO S 320 682 101 27.01% 411 10.00% 453 141 31.56% 411 10.00% 320 101 31.13% 0 31.56% 0 0 1 0 411 124 48 41.85% 36.96% 46.74% 1 319 101 40 44.20% 38.59% 49.81% Page 35 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 36 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 37 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 2477 1718 576 0 4771 Discharges Discharges / 1,000 Member Months 0 0 0 0 0 119 89 37 0 245 NA NA NA NA NA 48.04 51.80 64.24 0 0 0 0 0 94 74 30 0 198 NA NA NA NA NA 37.95 43.07 52.08 0 0 0 0 0 25 15 7 0 47 HEDIS 2003 (Reporting Year 2002) 51.35 41.50 NA NA NA NA NA 10.09 8.73 12.15 9.85 Days 0 0 0 0 0 625 418 128 0 1171 0 0 0 0 0 389 337 87 0 813 0 0 0 0 0 236 81 41 0 358 Days / 1,000 Member Months NA NA NA NA NA 252.32 243.31 222.22 245.44 NA NA NA NA NA 157.04 196.16 151.04 170.40 NA NA NA NA NA 95.28 47.15 71.18 75.04 Average Length of Stay NA NA NA NA NA 5.25 4.70 3.46 NA 4.78 NA NA NA NA NA 4.14 4.55 2.90 NA 4.11 NA NA NA NA NA 9.44 5.40 5.86 NA 7.62 Page 38 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 14586 70085 50542 37149 4201 7579 3429 1208 0 188779 Discharges 284 266 332 1092 46 191 106 39 0 2356 Discharges / 1,000 Member Months 19.47 3.80 6.57 29.40 10.95 25.20 30.91 32.28 12.48 257 228 79 103 35 145 77 31 0 955 17.62 3.25 1.56 2.77 8.33 19.13 22.46 25.66 27 38 36 64 9 45 28 8 0 255 1.85 0.54 0.71 1.72 2.14 5.94 8.17 6.62 0 0 217 925 2 2 0 1146 HEDIS 2003 (Reporting Year 2002) 5.06 1.35 0.00 0.00 4.29 24.90 0.48 0.16 6.07 Days Days / 1,000 Member Months 1058 680 874 2822 113 754 505 196 0 7002 72.54 9.70 17.29 75.96 26.90 99.49 147.27 162.25 817 552 233 263 80 455 329 135 0 2864 56.01 7.88 4.61 7.08 19.04 60.03 95.95 111.75 241 128 91 196 29 296 169 61 0 1211 16.52 1.83 1.80 5.28 6.90 39.06 49.29 50.50 0 0 550 2363 4 10 0 2927 0.00 0.00 10.88 63.61 0.95 0.82 37.09 15.17 6.41 15.50 Average Length of Stay 3.73 2.56 2.63 2.58 2.46 3.95 4.76 5.03 NA 2.97 3.18 2.42 2.95 2.55 2.29 3.14 4.27 4.35 NA 3.00 8.93 3.37 2.53 3.06 3.22 6.58 6.04 7.63 NA 4.75 NA NA 2.53 2.55 2.00 5.00 NA 2.55 Page 39 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:42 PM GAMC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 10 1942 1953 13906 10855 171 43 12 0 28892 Discharges Discharges / 1,000 Member Months 0 1 3 202 227 8 1 5 0 447 0.00 0.51 1.54 14.53 20.91 46.78 23.26 416.67 0 0 1 128 163 5 1 4 0 302 0.00 0.00 0.51 9.20 15.02 29.24 23.26 333.33 0 1 2 65 63 3 0 1 0 135 0.00 0.51 1.02 4.67 5.80 17.54 0.00 83.33 0 0 0 9 1 0 0 10 0.00 0.00 0.00 0.65 0.09 0.00 HEDIS 2003 (Reporting Year 2002) 15.47 10.45 4.67 0.35 Days Days / 1,000 Member Months 0 1 5 673 941 41 1 25 0 1687 0.00 0.51 2.56 48.40 86.69 239.77 23.26 2083.33 0 0 2 333 539 9 1 19 0 903 0.00 0.00 1.02 23.95 49.65 52.63 23.26 1583.33 0 1 3 310 398 32 0 6 0 750 0.00 0.51 1.54 22.29 36.67 187.13 0.00 500.00 0 0 0 30 4 0 0 34 0.00 0.00 0.00 2.16 0.37 0.00 58.39 31.25 25.96 1.18 Average Length of Stay NA 1.00 1.67 3.33 4.15 5.13 1.00 5.00 NA 3.77 NA NA 2.00 2.60 3.31 1.80 1.00 4.75 NA 2.99 NA 1.00 1.50 4.77 6.32 10.67 NA 6.00 NA 5.56 NA NA NA 3.33 4.00 NA NA 3.40 Page 40 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:42 PM MinnesotaCare Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 370 5738 6872 10284 4946 104 1 0 0 28315 Discharges Discharges / 1,000 Member Months 4 13 18 81 44 0 0 0 0 160 10.81 2.27 2.62 7.88 8.90 0.00 0.00 NA 4 11 8 21 26 0 0 0 0 70 10.81 1.92 1.16 2.04 5.26 0.00 0.00 NA 0 2 4 20 18 0 0 0 0 44 0.00 0.35 0.58 1.94 3.64 0.00 0.00 NA 0 0 6 40 0 0 0 46 HEDIS 2003 (Reporting Year 2002) 5.65 2.47 1.55 0.00 0.00 0.87 3.89 0.00 0.00 1.62 Days 7 28 56 180 155 0 0 0 0 426 Days / 1,000 Member Months 18.92 4.88 8.15 17.50 31.34 0.00 0.00 NA 15.05 7 25 29 35 68 0 0 0 0 164 18.92 4.36 4.22 3.40 13.75 0.00 0.00 NA 0 3 16 48 87 0 0 0 0 154 0.00 0.52 2.33 4.67 17.59 0.00 0.00 NA 0 0 11 97 0 0 0 108 0.00 0.00 1.60 9.43 0.00 0.00 5.79 5.44 3.81 Average Length of Stay 1.75 2.15 3.11 2.22 3.52 NA NA NA NA 2.66 1.75 2.27 3.63 1.67 2.62 NA NA NA NA 2.34 NA 1.50 4.00 2.40 4.83 NA NA NA NA 3.50 NA NA 1.83 2.43 NA NA NA 2.35 Page 41 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2003 (Reporting Year 2002) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 42 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2003 (Reporting Year 2002) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 43 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 2477 1718 576 0 4771 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 0 2166 1603 514 0 4283 HEDIS 2003 (Reporting Year 2002) Visits/ 1,000 Member Months NA NA NA NA NA 874.44 933.06 892.36 897.72 Emergency Room Visits Visits 0 0 0 0 0 120 63 16 0 199 Visits/ 1,000 Member Months NA NA NA NA NA 48.45 36.67 27.78 41.71 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 74 29 6 0 109 Procedures/ 1,000 Member Months NA NA NA NA NA 29.87 16.88 10.42 22.85 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 4 2 0 0 6 Stays/ 1,000 Member Months NA NA NA NA NA 1.61 1.16 0.00 1.26 Page 44 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2003 (Reporting Year 2002) NR NR NR Page 45 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2003 (Reporting Year 2002) NR NR NR Page 46 Use of Services Metropolitan Health Plan Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Member Months Age <1 0 1-9 0 10-19 0 20-44 0 45-64 0 65-74 2477 75-84 1718 85+ 576 Unknown 0 4771 Total Days Days / 1,000 Member Months Average Length of Stay NA 0 NA NA 0 NA 0 NA NA 10-19 0 NA 0 NA NA 20-44 0 NA 0 NA NA 45-64 0 NA 0 NA NA 65-74 156 62.98 1500 605.57 9.62 75-84 63 36.67 768 447.03 12.19 85+ 22 38.19 222 385.42 10.09 Unknown 0 241 50.51 0 2490 521.90 NA 10.33 Discharges Discharges / 1,000 Member Months <1 0 1-9 Age Total HEDIS 2003 (Reporting Year 2002) Page 47 Use of Services Metropolitan Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR M Total NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 48 Use of Services Metropolitan Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 49 Use of Services Metropolitan Health Plan Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 0 1535 0 1535 0 0 0 3236 0 3236 0 0 0 4771 0 4771 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 13-17 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 18-64 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 65+ M 17 11.07 236 13.88 F 40 12.36 472 11.80 Total 57 11.95 708 12.42 Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 17 11.07 236 13.88 F 40 12.36 472 11.80 TOTAL 57 11.95 708 12.42 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 50 Use of Services Metropolitan Health Plan Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number Number Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Use of Services Metropolitan Health Plan Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Day/Night Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Ambulatory Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services Metropolitan Health Plan Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 1535 0 1535 Female 0 0 0 3236 0 3236 Member Months (Inpatient) Total 0 0 0 4771 0 4771 Male 0 0 0 1535 0 1535 Female 0 0 0 3236 0 3236 Member Months (Day/Night) Total 0 0 0 4771 0 4771 Male 0 0 0 1535 0 1535 Female 0 0 0 3236 0 3236 Member Months (Ambulatory) Total 0 0 0 4771 0 4771 Male 0 0 0 1535 0 1535 Female 0 0 0 3236 0 3236 Total 0 0 0 4771 0 4771 Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number 0 0 0 0 0 0 0 0 0 28 73 101 0 0 0 28 73 101 Number 0 0 0 0 0 0 0 0 0 8 20 28 0 0 0 8 20 28 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 27 67 94 0 0 0 27 67 94 Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Percent NA NA NA NA NA NA NA NA NA 21.89% 27.07% 25.40% NA NA NA 21.89% 27.07% 25.40% Percent NA NA NA NA NA NA NA NA NA 6.25% 7.42% 7.04% NA NA NA 6.25% 7.42% 7.04% Percent NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NA NA NA 21.11% 24.85% 23.64% NA NA NA 21.11% 24.85% 23.64% Page 53 Use of Services Metropolitan Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 54 Use of Services Metropolitan Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 55 Use of Services Metropolitan Health Plan Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 0 0 0 1535 0 1535 0 0 0 3236 0 3236 0 0 0 4771 0 4771 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 13-17 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 18-64 M 0 NA 0 NA F 0 NA 0 NA Total 0 NA 0 NA 65+ M 0 0.00 0 NA F 0 0.00 0 NA Total 0 0.00 0 NA Unknown M 0 0 NA F 0 0 NA Total 0 0 NA Total M 0 0.00 0 NA F 0 0.00 0 NA TOTAL 0 0.00 0 NA * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 56 Use of Services Metropolitan Health Plan Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 57 Use of Services Metropolitan Health Plan Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 58 Use of Services Metropolitan Health Plan Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 1535 0 1535 Female 0 0 0 3236 0 3236 Member Months (Inpatient) Total 0 0 0 4771 0 4771 Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Number 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 1 0 1 Percent NA NA NA NA NA NA NA NA NA 0.78% 0.00% 0.25% NA NA NA 0.78% 0.00% 0.25% Male 0 0 0 1535 0 1535 Female 0 0 0 3236 0 3236 Member Months (Day/Night) Total 0 0 0 4771 0 4771 Male 0 0 0 1535 0 1535 Female 0 0 0 3236 0 3236 Member Months (Ambulatory) Total 0 0 0 4771 0 4771 Male 0 0 0 1535 0 1535 Female 0 0 0 3236 0 3236 Total 0 0 0 4771 0 4771 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 1 0 1 Percent NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent NA NA NA NA NA NA NA NA NA 0.78% 0.00% 0.25% NA NA NA 0.78% 0.00% 0.25% Page 59 Use of Services Metropolitan Health Plan Outpatient Drug Utilization Medicare + Choice Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 23, 2003 1:42 PM Member Months NR Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2003 (Reporting Year 2002) NR Avg. Cost of Prescriptions / Per Member Per Month NR NR NR NR NR NR NR NR Total Number of Prescriptions NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR Page 60 Use of Services Metropolitan Health Plan Outpatient Drug Utilization Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Age Member Months 0-9 0 10-19 0 20-44 0 45-64 0 65-74 2477 75-84 1718 85+ 576 Unknown 0 Total 4771 Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Total Cost of Prescriptions $0.00 $0.00 $0.00 $0.00 $651,506.80 $469,263.10 $148,405.30 $0.00 $1,269,175.20 HEDIS 2003 (Reporting Year 2002) A Avg. Cost of Prescriptions / Per Member Per Month NA NA NA NA $263.02 $273.14 $257.65 $266.02 Total Number of Prescriptions 0 0 0 0 16749 12470 4739 0 33958 Avg. Num. Of Prescriptions / Per Member Per Year NA NA NA NA 81.14 87.10 98.73 85.41 Page 61 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 62 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 63 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 0 0 302 0 0 294 NA NA NA NA NA NA 97.35% 95.37% 99.33% A Page 64 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 1617 246 792 1388 200 725 85.84% 84.11% 87.57% 81.30% 76.23% 86.38% 91.54% 89.54% 93.54% A Page 65 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:42 PM GAMC Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 279 475 14 228 415 14 81.72% 77.01% 86.43% 87.37% 84.28% 90.46% NA NA NA A Page 66 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Care Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 449 294 7 365 260 6 81.29% 77.57% 85.01% 88.44% 84.61% 92.26% NA NA NA A Page 67 Access/Availability of Care Metropolitan Health Plan Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Data Elements General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 68 Access/Availability of Care Metropolitan Health Plan Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 1123 2194 1318 1023 1710 964 91.10% 89.38% 92.81% 77.94% 76.18% 79.70% 73.14% 70.71% 75.57% A Page 69 Access/Availability of Care Metropolitan Health Plan Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Care Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 14 146 111 14 120 92 NA NA NA 82.19% 75.64% 88.74% 82.88% 75.43% 90.34% A Page 70 Access/Availability of Care Metropolitan Health Plan Prenatal and Postpartum Care Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial General Measure Data Timeliness of Prenatal Care Postpartum Care NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 71 Access/Availability of Care Metropolitan Health Plan Prenatal and Postpartum Care Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP General Measure Data Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) 573 492 65.19% 55.97% 343 258 75.72% 56.95% 316 54 238 18 90.02% 87.01% 93.04% 62.29% 57.48% 67.09% S 879 Minimum required sample size (MRSS) or other sample size 411 Oversampling rate Final sample size (FSS) 10% 453 Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors 0 Number of employee/dependent medical records excluded 1 HEDIS 2003 (Reporting Year 2002) Postpartum Care HO Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval Timeliness of Prenatal Care 1 411 Page 72 Access/Availability of Care Metropolitan Health Plan Prenatal and Postpartum Care Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Care General Measure Data Data collection methodology (Administrative or Hybrid) Postpartum Care 24 14 80.00% 46.67% 25 14 83.33% 46.67% 25 3 14 2 93.33% 82.74% 100.00% 53.33% 33.81% 72.85% HO Sampling method used (see User's Guide for entry descriptions) S Eligible member population (i.e. members who meet all denominator criteria) 30 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size 30 Oversampling rate Final sample size (FSS) 0% 30 Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors 0 Number of employee/dependent medical records excluded 0 Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval 0 30 HEDIS 2003 (Reporting Year 2002) Timeliness of Prenatal Care Page 73 Access/Availability of Care Metropolitan Health Plan Availability of Language Interpretation Services Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Language (not to exceed 25 Interpreter Services (not to exceed Description (not to exceed 50 characters) 50 characters) characters) HEDIS 2003 (Reporting Year 2002) Type of Agreement (not to exceed 50 Restrictions on Availability (not characters) to exceed 50 characters) Page 74 Health Plan Stability Metropolitan Health Plan Practitioner Turnover Medicare + Choice Practitioner Types Data Last Refreshed: Sep 23, 2003 1:42 PM Number of Practitioners as of 12/31/2001 Number of Practitioners who were not affiliated with the plan as of 12/31/2002 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners NR HEDIS 2003 (Reporting Year 2002) Page 75 Health Plan Stability Metropolitan Health Plan Practitioner Turnover Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Practitioner Types Number of Practitioners as of 12/31/2001 Number of Practitioners who were not affiliated with the plan as of 12/31/2002 Practitioner Turnover Rate Primary Care Physicians 783 5 0.64% Non-Physician Primary Care Practitioners 229 2 0.87% HEDIS 2003 (Reporting Year 2002) Page 76 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Product/Product Line HMO (Total) Years in Business NR Members* NR NR NR NR NR Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total NR * Total number of members in each category as of December 31, 2002 HEDIS 2003 (Reporting Year 2002) Page 77 Health Plan Stability Metropolitan Health Plan Years in Business / Total Membership Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Product/Product Line HMO (Total) Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total Years in Business 18.00 18.00 0.00 5.00 0.00 0.00 Members* 399 0 0 399 0 0 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0 0 0 0 0 399 * Total number of members in each category as of December 31, 2002 HEDIS 2003 (Reporting Year 2002) Page 78 Health Plan Descriptive Information Metropolitan Health Plan Board Certification / Residency Completion Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options Type of Practitioner Primary Care Practitioners Number of Practitioners in Each Practice Area Geriatricians Other practitioner Specialists HEDIS 2003 (Reporting Year 2002) Board Certification Number Percent Residency / Fellowship Completion Percent Number NR NR NR NR NR NR Page 79 Health Plan Descriptive Information Metropolitan Health Plan Total Enrollment by Percentage Medicaid Commercial Product Line Medicare Other Total M F M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F M F M F Total 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 100.00% 0.00% Age/Sex <1 1-4 5-9 10-14 15-17 18-19 Subtotal: 0-19 20-24 25-29 30-34 35-39 40-44 Subtotal: 20-44 45-49 50-54 55-59 60-64 Subtotal: 45-64 65-69 70-74 75-79 80-84 85-89 >=90 Subtotal: >=65 Age Unknown Total Data Last Refreshed: Sep 23, 2003 1:42 PM 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 0.00% 100.00% Note: Row entries should add up to 100%. HEDIS 2003 (Reporting Year 2002) Page 80 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:42 PM Commercial Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) Page 81 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:42 PM Medicare + Choice Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) Page 82 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Senior Health Options <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 0 0.00% 432 492 360 156 84 12 0 0.00% 552 1008 768 444 276 204 0 0.00% 1536 100.00% 0 3252 100.00% 0 4788 100.00% 1536 3252 HEDIS 2003 (Reporting Year 2002) 0 0 0 0 0 0 0 0 0 984 1500 1128 600 360 216 0 4788 Page 83 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:42 PM PMAP <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 7506 20185 15136 14459 6525 2919 Member Months Female 7080 19994 14770 14374 7301 4964 Total 14586 40179 29906 28833 13826 7883 66730 85.29% 1586 854 1044 1105 986 68483 61.95% 9659 7537 6216 4683 3479 135213 71.63% 5575 7.13% 730 294 167 155 31574 28.56% 1531 875 300 149 37149 19.68% 1346 1.72% 1730 1451 733 417 157 99 2855 2.58% 2272 2126 1406 873 645 307 4201 2.23% 4587 5.86% 0 7629 6.90% 0 12216 6.47% 78238 110541 HEDIS 2003 (Reporting Year 2002) 11245 8391 7260 5788 4465 2261 1169 467 304 4002 3577 2139 1290 802 406 0 188779 Page 84 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:42 PM GAMC <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 8 288 710 634 309 23 Member Months Female 2 312 632 629 300 58 Total 10 600 1342 1263 609 81 1972 10.86% 1386 1301 1601 2336 2780 1933 18.01% 958 638 633 979 1294 3905 13.52% 9404 51.79% 2623 1894 1296 931 4502 41.94% 1186 1024 908 993 13906 48.13% 6744 37.14% 29 4 5 0 0 0 4111 38.30% 87 51 38 0 12 0 10855 37.57% 38 0.21% 0 188 1.75% 0 226 0.78% 18158 10734 HEDIS 2003 (Reporting Year 2002) 2344 1939 2234 3315 4074 3809 2918 2204 1924 116 55 43 0 12 0 0 28892 Page 85 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:42 PM Minnesota Care <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 124 1042 1785 1902 1077 519 Member Months Female 246 1139 1772 1773 950 651 Total 370 2181 3557 3675 2027 1170 6449 51.16% 960 748 676 751 957 6531 41.57% 1454 1179 1215 1120 1224 12980 45.84% 4092 32.46% 642 596 399 383 6192 39.42% 910 877 595 544 10284 36.32% 2020 16.02% 37 8 0 0 0 0 2926 18.63% 27 32 1 0 0 0 4946 17.47% 45 0.36% 0 60 0.38% 0 105 0.37% 12606 15709 HEDIS 2003 (Reporting Year 2002) 2414 1927 1891 1871 2181 1552 1473 994 927 64 40 1 0 0 0 0 28315 Page 86
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