Itasca Medical Care Plan Name 2002 Reporting Year General Info Submission # 1 Last Refreshed: 22 9/23/2003 1:40:14 PM Page Title Disclaimers Effectiveness of Care Measures Plan ID 2 Access / Availability of Care Page Measure Page Childhood Immunization Rate 3 Adults' Access to Preventive/Ambulatory Health Services 62 Adolescent Immunization Rate 6 Children's Access to Primary Care Practitioners 68 Breast Cancer Screening 9 Prenatal and Postpartum Care 71 Cervical Cancer Screening 10 Availability of Language Interpretation Services 74 Chlamydia Screening in Women 11 Controlling High Blood Pressure 12 Beta Blocker Treatment after a Heart Attack 13 Cholesterol Management 14 Comprehensive Diabetes Care 15 Practitioner Turnover 75 Appropriate Medications for People with Asthma 21 Years in Business / Total Membership 77 Follow-up After Hospitalization For Mental Illness 25 Antidepressant Medication Management 26 Measure Use of Services Measures Measure Health Plan Stability Measure Page Health Plan Descriptive Information Measure Page Page Well-Child Visits In The First 15 Months of Life 32 Board Certification / Residency Completion 79 Well-Child Visits In The Third, Fourth, Fifth And Sixth Year of Life 34 Total Enrollment by Percentage 80 Adolescent Well-Care Visits 35 Enrollment by Product Line (Age & Sex) 81 Inpatient Utilization - General Hospital/Acute Care 36 Ambulatory Care 42 Inpatient Utilization - Nonacute Care 45 Mental Health Utilization - Inpatient Discharges and Average Length of Stay 48 Mental Health Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 51 Chemical Dependency Utilization - Inpatient Discharges and Average Length of Stay 54 Chemical Dependency Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 57 Outpatient Drug Utilization 60 HEDIS 2003 (Reporting Year 2002) DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2003 (Reporting Year 2002) Page 2 Effectiveness of Care Itasca Medical Care Childhood Immunization Rate Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Data Elements General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 3 Effectiveness of Care Itasca Medical Care Childhood Immunization Rate Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 103 79.84% 115 89.15% 113 87.60% 115 89.15% 116 89.92% 104 80.62% 100 77.52% 91 70.54% NR NR NR NR NR NR NR NR 46 57 79.84% 72.53% 87.16% 58 57 89.15% 83.39% 94.90% 88 25 87.60% 81.52% 93.67% 64 51 89.15% 83.39% 94.90% 58 58 89.92% 84.34% 95.50% 79 25 80.62% 73.41% 87.83% 32 68 77.52% 69.93% 85.11% 28 63 70.54% 62.29% 78.80% HO N 129 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) 129 Page 4 Effectiveness of Care Itasca Medical Care Childhood Immunization Rate Data Last Refreshed: Sep 23, 2003 1:40 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data DTaP/DT IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 17 77.27% 18 81.82% 19 86.36% 19 86.36% 19 86.36% 17 77.27% 16 72.73% 15 68.18% NR NR NR NR NR NR NR NR 8 9 NA NA NA 11 7 NA NA NA 16 3 NA NA NA 10 9 NA NA NA 11 8 NA NA NA 15 2 NA NA NA 6 10 NA NA NA 5 10 NA NA NA HO N 22 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) 22 Page 5 Effectiveness of Care Itasca Medical Care Adolescent Immunization Status Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Data Elements General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 6 Effectiveness of Care Itasca Medical Care Adolescent Immunization Status Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR 22 12 0 10 0 51.16% 35.06% 67.27% 27.91% 13.34% 42.48% 0.00% 0.00% 1.16% 23.26% 9.47% 37.05% 0.00% 0.00% 1.16% A 43 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) 43 Page 7 Effectiveness of Care Itasca Medical Care Adolescent Immunization Status Data Last Refreshed: Sep 23, 2003 1:40 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data MMR Hepatitis B VZV Combo 1 Combo 2 NR NR NR NR NR NR NR NR NR NR 27 16 1 15 1 51.92% 37.38% 66.46% 30.77% 17.26% 44.28% 1.92% 0.00% 6.62% 28.85% 15.57% 42.12% 1.92% 0.00% 6.62% A 52 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) 52 Page 8 Effectiveness of Care Itasca Medical Care Breast Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Medicare + Choice NR NR NR NR NR NR NR NR NR NR Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Excluded because of contraindications through Admin data Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 9 Effectiveness of Care Itasca Medical Care Cervical Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial PMAP A MNCare A GAMC A 124 438 43 NR 82.26% 78.77% 74.42% NR NR NR NR 0 0 0 124 102 438 345 43 32 82.26% 75.13% 89.39% 78.77% 74.82% 82.71% 74.42% 60.21% 88.62% Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Excluded because of contraindications through Admin data Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) NR NR NR Page 10 Effectiveness of Care Itasca Medical Care Chlamydia Screening in Women Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Data Elements General Measure Ages 16-20 Ages 21-26 Data Data Collection Methodology Eligible Member Population Current Year's Admin Rate PMAP Total General Measure Ages 16-20 Ages 21-26 Data Total A NR NR 44 43.18% 54 37.04% 98 39.80% Records Excluded because of contraindications through Admin data NR 0 0 0 Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval NR NR NR NR NR 44 19 43.18% 27.41% 58.95% 54 20 37.04% 23.23% 50.84% 98 39 39.80% 29.59% 50.00% NR NR NR NR NR NR NR NR GAMC Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Records Excluded because of contraindications through Admin data Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) MNCare General Measure Ages 16-20 Ages 21-26 Data Total A General Measure Ages 16-20 Ages 21-26 Data Total A 0 NA 12 41.67% 12 41.67% 42 30.95% 71 33.80% 113 32.74% 0 0 0 0 0 0 0 0 NR NR NR 8 5 NA NA NA 8 5 NA NA NA 42 13 30.95% 15.78% 46.12% 71 24 33.80% 22.10% 45.51% 113 37 32.74% 23.65% 41.84% Page 11 Effectiveness of Care Itasca Medical Care Controlling High Blood Pressure Data Last Refreshed: Sep 23, 2003 1:40 PM Data Elements Data Collection Methodology (Hybrid) Sampling Method Used Eligible Member Population Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Records Excluded because of Valid Data Errors Records Excluded - False positive diagnosis Commercial PMAP HO N 68 Medicare + Choice MSHO NR NR NR NR NR NR 0 Records Excluded because of ESRD identified by Admin Data Records Excluded because of ESRD identified by Medical Record Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) 0 NR NR NR 0 61 25 40.98% 27.82% 54.15% Page 12 Effectiveness of Care Itasca Medical Care Beta Blocker Treatment after Heart Attack Data Elements Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Data Collection Methodology Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR Records Excluded because of Valid Data Errors Records Excluded Contraindications/Admin Data Records Excluded Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate NR Lower 95% Confidence Interval Upper 95% Confidence Interval NR HEDIS 2003 (Reporting Year 2002) NR Page 13 Effectiveness of Care Itasca Medical Care Cholesterol Management After Acute Cardiovascular Events Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Data Elements General Measure Data LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days Data Collection Methodology Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 14 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 15 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 16 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:40 PM MSHO Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 17 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 45 86.54% 15 28.85% 27 51.92% 28 53.85% 20 38.46% 17 32.69% NR NR NR NR NR NR 17 28 86.54% 76.30% 96.78% 0 15 28.85% 15.57% 42.12% 27 0 51.92% 37.38% 66.46% 2 26 53.85% 39.33% 68.36% 0 20 38.46% 24.28% 52.65% 4 13 32.69% 18.98% 46.40% HO N 52 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) 52 Page 18 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:40 PM GAMC Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 10 83.33% 2 16.67% 5 41.67% 11 91.67% 7 58.33% 5 41.67% NR NR NR NR NR NR 7 3 NA NA NA 0 2 NA NA NA 5 0 NA NA NA 2 9 NA NA NA 0 7 NA NA NA 1 4 NA NA NA HO N 12 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) 12 Page 19 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:40 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 41 93.18% 11 25.00% 16 36.36% 32 72.73% 22 50.00% 20 45.45% NR NR NR NR NR NR 31 10 93.18% 84.60% 100.00% 0 11 25.00% 11.07% 38.93% 14 2 36.36% 21.01% 51.71% 2 30 72.73% 58.43% 87.02% 0 22 50.00% 34.09% 65.91% 5 15 45.45% 29.61% 61.30% HO N 44 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) 44 Page 20 Effectiveness of Care Itasca Medical Care Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 NR NR NR Ages 10-17 NR NR NR Ages 18-56 Total NR NR NR NR NR NR NR NR Page 21 Effectiveness of Care Itasca Medical Care Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 1 0 NA NA NA 5 3 NA NA NA 2 2 NA NA NA 8 5 NA NA NA A Page 22 Effectiveness of Care Itasca Medical Care Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:40 PM GAMC Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 0 0 NA NA NA 0 0 NA NA NA 3 1 NA NA NA 3 1 NA NA NA A Page 23 Effectiveness of Care Itasca Medical Care Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:40 PM MNCare Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 0 0 NA NA NA 4 3 NA NA NA 3 2 NA NA NA 7 5 NA NA NA A Page 24 Effectiveness of Care Itasca Medical Care Follow-Up After Hospitalization for Mental Illness Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Medicare + Choice General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data NR NR NR NR NR NR MSHO General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data NR NR NR NR NR NR W/in 7 Days of W/in 30 Days of Discharge Discharge NR NR NR NR NR NR Page 25 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 26 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:40 PM MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 28 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 9 NA NA NA 7 NA NA NA 5 NA NA NA A 13 Page 29 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:40 PM GAMC Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 1 NA NA NA 1 NA NA NA 1 NA NA NA A 2 Page 30 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:40 PM MNCare Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 6 NA NA NA 7 NA NA NA 6 NA NA NA A 9 Page 31 Use of Services Itasca Medical Care Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits 0 0.00% 0 0.00% 1 1.11% 5 5.56% 5 5.56% 22 24.44% 57 63.33% NR NR NR NR NR NR NR 0 0 0.00% 0.00% 0.56% 0 0 0.00% 0.00% 0.56% 1 0 1.11% 0.00% 3.83% 3 2 5.56% 0.27% 10.84% 4 1 5.56% 0.27% 10.84% 20 2 24.44% 15.01% 33.88% 49 8 63.33% 52.82% 73.84% HO N 90 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) 90 Page 32 Use of Services Itasca Medical Care Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 23, 2003 1:40 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits 0 0.00% 1 4.17% 0 0.00% 0 0.00% 2 8.33% 6 25.00% 15 62.50% NR NR NR NR NR NR NR 0 0 NA NA NA 1 0 NA NA NA 0 0 NA NA NA 0 0 NA NA NA 2 0 NA NA NA 6 0 NA NA NA 12 3 NA NA NA HO N 24 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) 24 Page 33 Use of Services Itasca Medical Care Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP HO N 238 MNCare HO N 109 158 72 66.39% 66.06% NR NR 238 149 9 66.39% 60.17% 72.60% 109 70 2 66.06% 56.71% 75.40% Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 34 Use of Services Itasca Medical Care Adolescent Well-Care Visits Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP A MNCare A 332 363 35.54% 30.30% NR NR 332 118 363 110 35.54% 30.24% 40.84% 30.30% 25.44% 35.17% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 35 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 36 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 37 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 38 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 1922 10725 8172 6900 550 1696 1718 2419 0 34102 Discharges Discharges / 1,000 Member Months 157 32 29 182 5 34 37 63 0 539 81.69 2.98 3.55 26.38 9.09 20.05 21.54 26.04 156 28 4 15 4 22 29 52 0 310 81.17 2.61 0.49 2.17 7.27 12.97 16.88 21.50 1 4 7 20 1 12 8 11 0 64 0.52 0.37 0.86 2.90 1.82 7.08 4.66 4.55 0 0 18 147 0 0 0 165 HEDIS 2003 (Reporting Year 2002) 15.81 9.09 1.88 0.00 0.00 2.20 21.30 0.00 0.00 4.84 Days Days / 1,000 Member Months 496 67 78 444 11 120 129 225 0 1570 258.06 6.25 9.54 64.35 20.00 70.75 75.09 93.01 495 56 15 29 9 64 94 179 0 941 257.54 5.22 1.84 4.20 16.36 37.74 54.71 74.00 1 11 19 47 2 56 35 49 0 220 0.52 1.03 2.33 6.81 3.64 33.02 20.37 20.26 0 0 44 365 0 0 0 409 0.00 0.00 5.38 52.90 0.00 0.00 46.04 27.59 6.45 11.99 Average Length of Stay 3.16 2.09 2.69 2.44 2.20 3.53 3.49 3.57 NA 2.91 3.17 2.00 3.75 1.93 2.25 2.91 3.24 3.44 NA 3.04 1.00 2.75 2.71 2.35 2.00 4.67 4.38 4.45 NA 3.44 NA NA 2.44 2.48 NA NA NA 2.48 Page 39 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:40 PM GAMC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 0 0 0 2203 1435 0 0 0 0 3638 Discharges 0 0 0 17 20 0 0 0 0 37 0 0 0 14 12 0 0 0 0 26 0 0 0 3 8 0 0 0 0 11 0 0 0 0 0 0 0 0 HEDIS 2003 (Reporting Year 2002) Discharges / 1,000 Member Months NA NA NA 7.72 13.94 NA NA NA 10.17 NA NA NA 6.35 8.36 NA NA NA 7.15 NA NA NA 1.36 5.57 NA NA NA 3.02 NA NA NA 0.00 0.00 NA 0.00 Days 0 0 0 33 72 0 0 0 0 105 0 0 0 27 41 0 0 0 0 68 0 0 0 6 31 0 0 0 0 37 0 0 0 0 0 0 0 0 Days / 1,000 Member Months NA NA NA 14.98 50.17 NA NA NA 28.86 NA NA NA 12.26 28.57 NA NA NA 18.69 NA NA NA 2.72 21.60 NA NA NA 10.17 NA NA NA 0.00 0.00 NA 0.00 Average Length of Stay NA NA NA 1.94 3.60 NA NA NA NA 2.84 NA NA NA 1.93 3.42 NA NA NA NA 2.62 NA NA NA 2.00 3.88 NA NA NA NA 3.36 NA NA NA NA NA NA NA NA Page 40 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:40 PM MinnesotaCare Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 242 4000 5710 9124 5094 31 0 0 0 24201 Discharges Discharges / 1,000 Member Months 22 9 11 70 55 0 0 0 0 167 90.91 2.25 1.93 7.67 10.80 0.00 NA NA 22 8 6 17 30 0 0 0 0 83 90.91 2.00 1.05 1.86 5.89 0.00 NA NA 0 1 4 20 25 0 0 0 0 50 0.00 0.25 0.70 2.19 4.91 0.00 NA NA 0 0 1 33 0 0 0 34 HEDIS 2003 (Reporting Year 2002) 6.90 3.43 2.07 0.00 0.00 0.18 3.62 0.00 0.00 1.40 Days Days / 1,000 Member Months 44 16 22 163 205 0 0 0 0 450 181.82 4.00 3.85 17.86 40.24 0.00 NA NA 44 12 9 41 125 0 0 0 0 231 181.82 3.00 1.58 4.49 24.54 0.00 NA NA 0 4 11 47 80 0 0 0 0 142 0.00 1.00 1.93 5.15 15.70 0.00 NA NA 0 0 2 75 0 0 0 77 0.00 0.00 0.35 8.22 0.00 0.00 18.59 9.55 5.87 3.18 Average Length of Stay 2.00 1.78 2.00 2.33 3.73 NA NA NA NA 2.69 2.00 1.50 1.50 2.41 4.17 NA NA NA NA 2.78 NA 4.00 2.75 2.35 3.20 NA NA NA NA 2.84 NA NA 2.00 2.27 NA NA NA 2.26 Page 41 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2003 (Reporting Year 2002) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 42 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2003 (Reporting Year 2002) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 43 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2003 (Reporting Year 2002) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 44 Use of Services Itasca Medical Care Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2003 (Reporting Year 2002) NR NR NR Page 45 Use of Services Itasca Medical Care Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2003 (Reporting Year 2002) NR NR NR Page 46 Use of Services Itasca Medical Care Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2003 (Reporting Year 2002) NR NR NR Page 47 Use of Services Itasca Medical Care Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR M Total NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 48 Use of Services Itasca Medical Care Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 49 Use of Services Itasca Medical Care Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 50 Use of Services Itasca Medical Care Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number Number Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Use of Services Itasca Medical Care Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Day/Night Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Ambulatory Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services Itasca Medical Care Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number Number Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 53 Use of Services Itasca Medical Care Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 54 Use of Services Itasca Medical Care Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 55 Use of Services Itasca Medical Care Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 56 Use of Services Itasca Medical Care Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 57 Use of Services Itasca Medical Care Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 58 Use of Services Itasca Medical Care Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 59 Use of Services Itasca Medical Care Outpatient Drug Utilization Medicare + Choice Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 23, 2003 1:40 PM Member Months NR Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2003 (Reporting Year 2002) NR Avg. Cost of Prescriptions / Per Member Per Month NR NR NR NR NR NR NR NR Total Number of Prescriptions NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR Page 60 Use of Services Itasca Medical Care Outpatient Drug Utilization Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Age Member Months 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2003 (Reporting Year 2002) NR Avg. Cost of Prescriptions / Per Member Per Month NR NR NR NR NR NR NR NR Total Number of Prescriptions NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR Page 61 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 62 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 63 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 64 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 270 27 396 237 21 341 87.78% 83.69% 91.87% NA NA NA 86.11% 82.58% 89.64% A Page 65 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:40 PM GAMC Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 78 66 0 59 58 0 75.64% 65.47% 85.81% 87.88% 79.25% 96.51% NA NA NA A Page 66 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Care Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 577 396 3 485 347 3 84.06% 80.98% 87.13% 87.63% 84.26% 91.00% NA NA NA A Page 67 Access/Availability of Care Itasca Medical Care Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Data Elements General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 68 Access/Availability of Care Itasca Medical Care Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 136 257 253 135 236 208 99.26% 97.46% 100.00% 91.83% 88.29% 95.37% 82.21% 77.30% 87.12% A Page 69 Access/Availability of Care Itasca Medical Care Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Care Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 27 95 177 26 88 138 NA NA NA 92.63% 86.85% 98.41% 77.97% 71.58% 84.35% A Page 70 Access/Availability of Care Itasca Medical Care Prenatal and Postpartum Care Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial General Measure Data Timeliness of Prenatal Care Postpartum Care NR NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative or Hybrid) Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 71 Access/Availability of Care Itasca Medical Care Prenatal and Postpartum Care Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP General Measure Data Data collection methodology (Administrative or Hybrid) Timeliness of Prenatal Care Postpartum Care 25.00% 40.63% NR NR 16 26 25.00% 13.61% 36.39% 40.63% 27.81% 53.44% A Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) 64 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) 64 Page 72 Access/Availability of Care Itasca Medical Care Prenatal and Postpartum Care Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Care General Measure Data Data collection methodology (Administrative or Hybrid) Timeliness of Prenatal Care Postpartum Care 31.25% 50.00% NR NR 5 8 NA NA NA NA NA NA A Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) 16 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) 16 Page 73 Access/Availability of Care Itasca Medical Care Availability of Language Interpretation Services Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Language (not to exceed 25 Interpreter Services (not to exceed Description (not to exceed 50 characters) 50 characters) characters) HEDIS 2003 (Reporting Year 2002) Type of Agreement (not to exceed 50 Restrictions on Availability (not characters) to exceed 50 characters) Page 74 Health Plan Stability Itasca Medical Care Practitioner Turnover Medicare + Choice Practitioner Types Data Last Refreshed: Sep 23, 2003 1:40 PM Number of Practitioners as of 12/31/2001 Number of Practitioners who were not affiliated with the plan as of 12/31/2002 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners NR HEDIS 2003 (Reporting Year 2002) Page 75 Health Plan Stability Itasca Medical Care Practitioner Turnover Minnesota Senior Health Options Practitioner Types Number of Practitioners as of 12/31/2001 Data Last Refreshed: Sep 23, 2003 1:40 PM Number of Practitioners who were not affiliated with the plan as of 12/31/2002 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners NR HEDIS 2003 (Reporting Year 2002) Page 76 Health Plan Stability Itasca Medical Care Years in Business / Total Membership Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Product/Product Line HMO (Total) Years in Business NR Members* NR NR NR NR NR Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total NR * Total number of members in each category as of December 31, 2002 HEDIS 2003 (Reporting Year 2002) Page 77 Health Plan Stability Itasca Medical Care Years in Business / Total Membership Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Product/Product Line HMO (Total) Years in Business NR Members* NR NR NR NR NR Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total NR * Total number of members in each category as of December 31, 2002 HEDIS 2003 (Reporting Year 2002) Page 78 Health Plan Descriptive Information Itasca Medical Care Board Certification / Residency Completion Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Type of Practitioner Primary Care Practitioners Number of Practitioners in Each Practice Area Geriatricians Other practitioner Specialists HEDIS 2003 (Reporting Year 2002) Board Certification Number Percent Residency / Fellowship Completion Percent Number NR NR NR NR NR NR Page 79 Health Plan Descriptive Information Itasca Medical Care Total Enrollment by Percentage Age/Sex <1 1-4 5-9 10-14 15-17 18-19 Subtotal: 0-19 20-24 25-29 30-34 35-39 40-44 Subtotal: 20-44 45-49 50-54 55-59 60-64 Subtotal: 45-64 65-69 70-74 75-79 80-84 85-89 >=90 Subtotal: >=65 Medicaid Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Product Line Medicare Other Total M F M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Age Unknown Total 0.00% 0.00% Note: Row entries should add up to 100%. HEDIS 2003 (Reporting Year 2002) Page 80 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:40 PM Commercial Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) Page 81 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:40 PM Medicare + Choice Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) Page 82 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Senior Health Options Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) Page 83 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:40 PM PMAP <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 815 3357 2444 2532 1022 263 Member Months Female 1107 2504 2420 2349 1327 679 Total 1922 5861 4864 4881 2349 942 10433 77.32% 304 334 306 261 196 10386 50.40% 1834 1298 971 844 552 20819 61.05% 1401 10.38% 133 97 28 8 5499 26.68% 152 109 10 13 6900 20.23% 266 1.97% 244 305 233 153 209 249 284 1.38% 523 624 339 993 965 996 550 1.61% 1393 10.32% 0 4440 21.54% 0 5833 17.10% 13493 20609 HEDIS 2003 (Reporting Year 2002) 2138 1632 1277 1105 748 285 206 38 21 767 929 572 1146 1174 1245 0 34102 Page 84 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:40 PM GAMC <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 359 297 220 242 152 0 0.00% 370 138 66 125 234 0 0.00% 1270 64.30% 249 286 96 74 933 56.10% 220 235 127 148 2203 60.56% 705 35.70% 0 0 0 0 0 0 730 43.90% 0 0 0 0 0 0 1435 39.44% 0 0.00% 0 0 0.00% 0 0 0.00% 1975 1663 HEDIS 2003 (Reporting Year 2002) 729 435 286 367 386 469 521 223 222 0 0 0 0 0 0 0 3638 Page 85 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:40 PM Minnesota Care <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 147 721 1048 1692 855 547 Member Months Female 95 835 1396 1330 773 513 Total 242 1556 2444 3022 1628 1060 5010 46.12% 644 625 779 758 921 4942 37.05% 1070 934 1019 1219 1155 9952 41.12% 3727 34.31% 855 581 380 295 5397 40.46% 1043 741 629 570 9124 37.70% 2111 19.43% 14 0 0 0 0 0 2983 22.36% 17 0 0 0 0 0 5094 21.05% 14 0.13% 0 17 0.13% 0 31 0.13% 10862 13339 HEDIS 2003 (Reporting Year 2002) 1714 1559 1798 1977 2076 1898 1322 1009 865 31 0 0 0 0 0 0 24201 Page 86
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