First Plan of Minnesota Plan Name 2002 Reporting Year General Info Submission # 1 Last Refreshed: 2 9/23/2003 1:38:31 PM Page Title Disclaimers Effectiveness of Care Measures Plan ID 2 Access / Availability of Care Page Measure Page Childhood Immunization Rate 3 Adults' Access to Preventive/Ambulatory Health Services 62 Adolescent Immunization Rate 6 Children's Access to Primary Care Practitioners 68 Breast Cancer Screening 9 Prenatal and Postpartum Care 71 Cervical Cancer Screening 10 Availability of Language Interpretation Services 74 Chlamydia Screening in Women 11 Controlling High Blood Pressure 12 Beta Blocker Treatment after a Heart Attack 13 Cholesterol Management 14 Comprehensive Diabetes Care 15 Practitioner Turnover 75 Appropriate Medications for People with Asthma 21 Years in Business / Total Membership 77 Follow-up After Hospitalization For Mental Illness 25 Antidepressant Medication Management 26 Measure Use of Services Measures Measure Health Plan Stability Measure Page Health Plan Descriptive Information Measure Page Page Well-Child Visits In The First 15 Months of Life 32 Board Certification / Residency Completion 79 Well-Child Visits In The Third, Fourth, Fifth And Sixth Year of Life 34 Total Enrollment by Percentage 80 Adolescent Well-Care Visits 35 Enrollment by Product Line (Age & Sex) 81 Inpatient Utilization - General Hospital/Acute Care 36 Ambulatory Care 42 Inpatient Utilization - Nonacute Care 45 Mental Health Utilization - Inpatient Discharges and Average Length of Stay 48 Mental Health Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 51 Chemical Dependency Utilization - Inpatient Discharges and Average Length of Stay 54 Chemical Dependency Utilization - Percentage of Members Receiving Inpatient and Ambulatory Services 57 Outpatient Drug Utilization 60 HEDIS 2003 (Reporting Year 2002) DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2003 (Reporting Year 2002) Page 2 Effectiveness of Care First Plan of Minnesota Childhood Immunization Rate Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 19 63.33% 18 60.00% 25 83.33% 17 56.67% 19 63.33% 21 70.00% 15 50.00% 13 43.33% NR NR NR NR NR NR NR NR 19 10 96.67% 88.58% 100.00% 18 11 96.67% 88.58% 100.00% 25 4 96.67% 88.58% 100.00% 17 10 90.00% 77.60% 100.00% 19 10 96.67% 88.58% 100.00% 21 2 76.67% 59.86% 93.47% 15 11 86.67% 72.84% 100.00% 13 9 73.33% 55.84% 90.82% HO N 30 Numerator events by admin data in eligible population Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval DTaP/DT 30 Page 3 Effectiveness of Care First Plan of Minnesota Childhood Immunization Rate Data Last Refreshed: Sep 23, 2003 1:38 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data MMR HiB Hepatitis B VZV Combo 1 Combo 2 28 24.56% 39 34.21% 62 54.39% 30 26.32% 37 32.46% 46 40.35% 20 17.54% 17 14.91% NR NR NR NR NR NR NR NR 28 40 59.65% 50.20% 69.09% 39 43 71.93% 63.24% 80.62% 62 21 72.81% 64.20% 81.41% 30 40 61.40% 52.03% 70.78% 37 45 71.93% 63.24% 80.62% 46 15 53.51% 43.91% 63.10% 20 34 47.37% 37.76% 56.97% 17 25 36.84% 27.55% 46.14% 114 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) IPV/OPV HO Numerator events by admin data in eligible population Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval DTaP/DT 114 Page 4 Effectiveness of Care First Plan of Minnesota Childhood Immunization Rate Data Last Refreshed: Sep 23, 2003 1:38 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) IPV/OPV MMR HiB Hepatitis B VZV Combo 1 Combo 2 4 9.09% 3 6.82% 17 38.64% 3 6.82% 4 9.09% 15 34.09% 2 4.55% 1 2.27% NR NR NR NR NR NR NR NR 4 27 70.45% 55.84% 85.07% 3 30 75.00% 61.07% 88.93% 17 18 79.55% 66.49% 92.60% 3 24 61.36% 45.84% 76.89% 4 30 77.27% 63.75% 90.79% 15 10 56.82% 41.05% 72.59% 2 20 50.00% 34.09% 65.91% 1 16 38.64% 23.11% 54.16% HO N 44 Numerator events by admin data in eligible population Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval DTaP/DT 44 Page 5 Effectiveness of Care First Plan of Minnesota Adolescent Immunization Status Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data VZV Combo 1 Combo 2 20 54.05% 16 43.24% 5 13.51% 11 29.73% 0 0.00% NR NR NR NR NR 20 6 70.27% 54.19% 86.35% 16 12 75.68% 60.50% 90.85% 5 2 18.92% 4.95% 32.89% 11 10 56.76% 39.44% 74.07% 0 4 10.81% 0.00% 22.17% 37 Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) Hepatitis B HO Numerator events by admin data in eligible population Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval MMR 37 Page 6 Effectiveness of Care First Plan of Minnesota Adolescent Immunization Status Data Last Refreshed: Sep 23, 2003 1:38 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data VZV Combo 1 Combo 2 15 34.09% 3 6.82% 1 2.27% 3 6.82% 0 0.00% NR NR NR NR NR 15 16 70.45% 55.84% 85.07% 3 12 34.09% 18.95% 49.23% 1 2 6.82% 0.00% 15.40% 3 11 31.82% 16.92% 46.72% 0 2 4.55% 0.00% 11.84% 44 Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) Hepatitis B HO Numerator events by admin data in eligible population Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval MMR 44 Page 7 Effectiveness of Care First Plan of Minnesota Adolescent Immunization Status Data Last Refreshed: Sep 23, 2003 1:38 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) Hepatitis B VZV Combo 1 Combo 2 27 32.14% 8 9.52% 2 2.38% 6 7.14% 0 0.00% NR NR NR NR NR 27 35 73.81% 63.81% 83.81% 8 33 48.81% 37.52% 60.09% 2 6 9.52% 2.65% 16.40% 6 28 40.48% 29.38% 51.57% 0 1 1.19% 0.00% 4.11% HO N 84 Numerator events by admin data in eligible population Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval MMR 84 Page 8 Effectiveness of Care First Plan of Minnesota Breast Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial A Medicare + Choice 178 Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Excluded because of contraindications through Admin data NR NR NR NR 1 Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) 177 147 83.05% 77.24% 88.86% NR NR NR Page 9 Effectiveness of Care First Plan of Minnesota Cervical Cancer Screening Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial A PMAP A MNCare A GAMC A 525 338 1352 80 76.76% 67.46% 62.43% 48.75% NR NR NR NR 23 7 25 2 502 403 331 228 1327 844 78 39 80.28% 76.70% 83.86% 68.88% 63.74% 74.02% 63.60% 60.98% 66.23% 50.00% 38.26% 61.74% Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Records Excluded because of contraindications through Admin data Records Excluded because of contraindications through Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 10 Effectiveness of Care First Plan of Minnesota Chlamydia Screening in Women Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate General Measure Ages 16-20 Ages 21-26 Data PMAP Total A Records Excluded because of contraindications through Admin data Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval General Measure Ages 16-20 Ages 21-26 Data A 49 26.53% 66 31.82% 115 29.57% 76 35.53% 0 0 0 0 49 13 26.53% 13.15% 39.91% 66 21 31.82% 19.82% 43.81% 115 34 29.57% 20.79% 38.34% 76 27 35.53% 24.11% 46.94% GAMC Data Elements Data Collection Methodology Eligible Member Population Current Year's Admin Rate Records Excluded because of contraindications through Admin data Denominator Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Total 120 30.83% 196 32.65% NR 120 37 30.83% 22.15% 39.51% 196 64 32.65% 25.83% 39.47% MNCare General Measure Ages 16-20 Ages 21-26 Data Total A General Measure Ages 16-20 Ages 21-26 Data Total A 0 NA 5 20.00% 5 20.00% 102 32.35% 138 25.36% 240 28.33% 0 0 0 0 0 0 0 0 NR NR NR 5 1 NA NA NA 5 1 NA NA NA 102 33 32.35% 22.78% 41.92% 138 35 25.36% 17.74% 32.98% 240 68 28.33% 22.42% 34.24% Page 11 Effectiveness of Care First Plan of Minnesota Controlling High Blood Pressure Data Last Refreshed: Sep 23, 2003 1:38 PM Data Elements Data Collection Methodology (Hybrid) Sampling Method Used Eligible Member Population Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Records Excluded because of Valid Data Errors Records Excluded - False positive diagnosis Commercial HO PMAP HO 87 76 0 8 0 8 Records Excluded because of ESRD identified by Admin Data 0 0 Records Excluded because of ESRD identified by Medical Record 0 0 Number of employee/dependent medical records excluded 0 0 0 79 43 54.43% 42.81% 66.05% 0 68 31 45.59% 33.02% 58.16% Records Added from Auxiliary List Denominator Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Medicare + Choice MSHO NR NR NR NR NR NR Page 12 Effectiveness of Care First Plan of Minnesota Beta Blocker Treatment after Heart Attack Data Elements Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Data Collection Methodology Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR Records Excluded because of Valid Data Errors Records Excluded Contraindications/Admin Data Records Excluded Contraindications/Medical Record Review Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate NR Lower 95% Confidence Interval Upper 95% Confidence Interval NR HEDIS 2003 (Reporting Year 2002) NR Page 13 Effectiveness of Care First Plan of Minnesota Cholesterol Management After Acute Cardiovascular Events Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Data Elements General Measure Data LDL-C LDL-C Level of screening 60- <130 mg/dL 60365 Days 365 Days Data Collection Methodology Sampling Method Used Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 14 Effectiveness of Care First Plan of Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 62 83.78% Monitoring for Diabetic Nephropathy Eye Exam LDL-C Screening NR 61 82.43% 62 83.78% NR 56 75.68% NR NR NR NR NR NR 61 0 89.71% 81.75% 97.66% 0 14 20.59% 10.24% 30.93% 58 2 88.24% 79.84% 96.63% 62 0 91.18% 83.70% 98.65% 0 42 61.76% 49.48% 74.05% 52 4 82.35% 72.56% 92.15% LDL-C Level 74 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors 6 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) Poor HbA1c Control HO Numerator events by admin data in eligible population Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HbA1c Testing 68 Page 15 Effectiveness of Care First Plan of Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 16 Effectiveness of Care First Plan of Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:38 PM MSHO Data Elements General Measure Data HbA1c Testing Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent records excluded Additional Records Added from the Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 17 Effectiveness of Care First Plan of Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:38 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 50 79.37% 0 0.00% 52 82.54% 35 55.56% 0 0.00% 46 73.02% NR NR NR NR NR NR 50 5 88.71% 80.03% 97.39% 0 20 32.26% 19.82% 44.70% 51 1 83.87% 73.91% 93.83% 35 5 64.52% 51.80% 77.23% 0 24 38.71% 25.78% 51.64% 45 4 79.03% 68.09% 89.97% 63 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors 1 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) Poor HbA1c Control HO Numerator events by admin data in eligible population Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HbA1c Testing 62 Page 18 Effectiveness of Care First Plan of Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:38 PM GAMC Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 19 82.61% 0 0.00% 19 82.61% 18 78.26% 0 0.00% 16 69.57% NR NR NR NR NR NR 19 1 NA NA NA 0 8 NA NA NA 19 1 NA NA NA 18 0 NA NA NA 0 15 NA NA NA 16 0 NA NA NA 23 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors 0 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) Poor HbA1c Control HO Numerator events by admin data in eligible population Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HbA1c Testing 23 Page 19 Effectiveness of Care First Plan of Minnesota Comprehensive Diabetes Care Data Last Refreshed: Sep 23, 2003 1:38 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors 7 Number of employee/dependent records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) Poor HbA1c Control Eye Exam LDL-C Screening LDL-C Level Monitoring for Diabetic Nephropathy 115 85.19% 0 0.00% 104 77.04% 104 77.04% 0 0.00% 112 82.96% NR NR NR NR NR NR 113 2 89.84% 84.22% 95.47% 0 37 28.91% 20.66% 37.15% 100 3 80.47% 73.21% 87.73% 103 0 80.47% 73.21% 87.73% 0 58 45.31% 36.30% 54.33% 107 0 83.59% 76.79% 90.40% HO N 135 Numerator events by admin data in eligible population Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HbA1c Testing 128 Page 20 Effectiveness of Care First Plan of Minnesota Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 4 3 NA NA NA 7 6 NA NA NA 31 24 77.42% 61.09% 93.75% 42 33 78.57% 64.97% 92.17% A Page 21 Effectiveness of Care First Plan of Minnesota Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:38 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 3 1 NA NA NA 13 8 NA NA NA 12 6 NA NA NA 28 15 NA NA NA A Page 22 Effectiveness of Care First Plan of Minnesota Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:38 PM GAMC Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 0 0 NA NA NA 0 0 NA NA NA 4 3 NA NA NA 4 3 NA NA NA A Page 23 Effectiveness of Care First Plan of Minnesota Appropriate Medications for People with Asthma Data Last Refreshed: Sep 23, 2003 1:38 PM MNCare Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 5-9 Ages 10-17 Ages 18-56 Total 12 7 NA NA NA 19 14 NA NA NA 50 34 68.00% 54.07% 81.93% 81 55 67.90% 57.12% 78.69% A Page 24 Effectiveness of Care First Plan of Minnesota Follow-Up After Hospitalization for Mental Illness Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Medicare + Choice General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data MSHO General W/in 7 Days of W/in 30 Days of Measure Discharge Discharge Data W/in 7 Days of W/in 30 Days of Discharge Discharge A 8 8 NA NA NA 6 NA NA NA NR NR NR NR NR NR NR NR NR NR NR NR Page 25 Effectiveness of Care First Plan of Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 2 NA NA NA 13 NA NA NA 11 NA NA NA A 18 Page 26 Effectiveness of Care First Plan of Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care First Plan of Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:38 PM MSHO Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR NR NR NR Page 28 Effectiveness of Care First Plan of Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:38 PM PMAP Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 1 NA NA NA 9 NA NA NA 6 NA NA NA A 14 Page 29 Effectiveness of Care First Plan of Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:38 PM GAMC Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 1 NA NA NA 4 NA NA NA 4 NA NA NA A 5 Page 30 Effectiveness of Care First Plan of Minnesota Antidepressant Medication Management Data Last Refreshed: Sep 23, 2003 1:38 PM MNCare Data Elements Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) General Measure Data Optimal Practitioner Contacts for Medication Management Effective Acute Phase Treatment Effective Continuation Phase Treatment 6 16.22% 2.99% 29.44% 25 67.57% 51.13% 84.00% 20 54.05% 36.64% 71.46% A 37 Page 31 Use of Services First Plan of Minnesota Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 23, 2003 1:38 PM PMAP Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data 2 visits 3 visits 4 visits 5 visits 6 or more visits 7 6.48% 1 0.93% 1 0.93% 11 10.19% 2 1.85% 12 11.11% 20 18.52% NR NR NR NR NR NR NR 7 0 6.48% 1.38% 11.59% 1 1 1.85% 0.00% 4.86% 1 0 0.93% 0.00% 3.20% 11 3 12.96% 6.16% 19.76% 2 6 7.41% 2.01% 12.81% 12 17 26.85% 18.03% 35.67% 20 27 43.52% 33.71% 53.33% 108 Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) 1 visit HO Numerator events by admin data in eligible population Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Zero Visits 108 Page 32 Use of Services First Plan of Minnesota Well Child Visits in the First 15 Months of Life Data Last Refreshed: Sep 23, 2003 1:38 PM MinnesotaCare Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population General Measure Data Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Auxiliary List 0 HEDIS 2003 (Reporting Year 2002) 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits 0 0.00% 0 0.00% 0 0.00% 1 2.86% 3 8.57% 4 11.43% 8 22.86% NR NR NR NR NR NR NR 0 0 0.00% 0.00% 1.43% 0 0 0.00% 0.00% 1.43% 0 0 0.00% 0.00% 1.43% 1 1 5.71% 0.00% 14.83% 3 3 17.14% 3.23% 31.06% 4 3 20.00% 5.32% 34.68% 8 12 57.14% 39.32% 74.97% HO N 35 Numerator events by admin data in eligible population Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Zero Visits 35 Page 33 Use of Services First Plan of Minnesota Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) PMAP HO N 202 Data Last Refreshed: Sep 23, 2003 1:38 PM MNCare HO N 225 124 61.39% NR NR 0 NR 0 0 0 0 202 124 6 64.36% 57.50% 71.21% 0 225 128 10 61.33% 54.75% 67.92% Page 34 Use of Services First Plan of Minnesota Adolescent Well-Care Visits Data Elements Data Collection Methodology Sampling Method Used Eligible Member Population Data Last Refreshed: Sep 23, 2003 1:38 PM PMAP A MNCare A 409 774 30.81% 29.97% NR NR 409 126 774 232 30.81% 26.21% 35.40% 29.97% 26.68% 33.27% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from Auxiliary List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2003 (Reporting Year 2002) Page 35 Use of Services First Plan of Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 230 3493 4973 12926 9580 134 12 0 0 31348 Discharges 2 3 10 67 63 0 0 0 0 145 1 0 5 11 24 0 0 0 0 41 1 3 3 17 39 0 0 0 0 63 0 0 2 39 0 0 0 41 HEDIS 2003 (Reporting Year 2002) Discharges / 1,000 Member Months 8.70 0.86 2.01 5.18 6.58 0.00 0.00 NA 4.63 4.35 0.00 1.01 0.85 2.51 0.00 0.00 NA 1.31 4.35 0.86 0.60 1.32 4.07 0.00 0.00 NA 2.01 0.00 0.00 0.40 3.02 0.00 0.00 1.31 Days 6 10 15 204 224 0 0 0 0 459 Days / 1,000 Member Months 26.09 2.86 3.02 15.78 23.38 0.00 0.00 NA 14.64 3 0 9 25 67 0 0 0 0 104 13.04 0.00 1.81 1.93 6.99 0.00 0.00 NA 3 10 3 53 157 0 0 0 0 226 13.04 2.86 0.60 4.10 16.39 0.00 0.00 NA 0 0 3 126 0 0 0 129 0.00 0.00 0.60 9.75 0.00 0.00 3.32 7.21 4.12 Average Length of Stay 3.00 3.33 1.50 3.04 3.56 NA NA NA NA 3.17 3.00 NA 1.80 2.27 2.79 NA NA NA NA 2.54 3.00 3.33 1.00 3.12 4.03 NA NA NA NA 3.59 NA NA 1.50 3.23 NA NA NA 3.15 Page 36 Use of Services First Plan of Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 37 Use of Services First Plan of Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 38 Use of Services First Plan of Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:38 PM PMAP Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 1380 11536 9111 10048 656 2310 2809 3531 0 41381 Discharges Discharges / 1,000 Member Months 31 27 64 262 5 46 81 92 0 608 22.46 2.34 7.02 26.07 7.62 19.91 28.84 26.05 20 22 17 39 0 31 55 70 0 254 14.49 1.91 1.87 3.88 0.00 13.42 19.58 19.82 11 5 7 46 5 15 26 22 0 137 7.97 0.43 0.77 4.58 7.62 6.49 9.26 6.23 0 0 40 177 0 0 0 217 HEDIS 2003 (Reporting Year 2002) 14.69 6.14 3.31 0.00 0.00 4.39 17.62 0.00 0.00 5.24 Days Days / 1,000 Member Months 151 77 165 708 10 204 440 381 0 2136 109.42 6.67 18.11 70.46 15.24 88.31 156.64 107.90 68 56 35 82 0 113 236 255 0 845 49.28 4.85 3.84 8.16 0.00 48.92 84.02 72.22 83 21 28 169 10 91 204 126 0 732 60.14 1.82 3.07 16.82 15.24 39.39 72.62 35.68 0 0 102 457 0 0 0 559 51.62 20.42 17.69 0.00 0.00 11.20 45.48 0.00 0.00 13.51 Average Length of Stay 4.87 2.85 2.58 2.70 2.00 4.43 5.43 4.14 NA 3.51 3.40 2.55 2.06 2.10 NA 3.65 4.29 3.64 NA 3.33 7.55 4.20 4.00 3.67 2.00 6.07 7.85 5.73 NA 5.34 NA NA 2.55 2.58 NA NA NA 2.58 Page 39 Use of Services First Plan of Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:38 PM GAMC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 0 0 0 3426 2329 0 0 0 0 5755 Discharges 0 0 39 26 0 0 0 0 65 0 0 0 25 16 0 0 0 0 41 0 0 0 12 10 0 0 0 0 22 0 0 0 2 0 0 0 2 HEDIS 2003 (Reporting Year 2002) Discharges / 1,000 Member Months NR NA NA 11.38 11.16 NA NA NA 11.29 NA NA NA 7.30 6.87 NA NA NA 7.12 NA NA NA 3.50 4.29 NA NA NA 3.82 NA NA NA 0.58 0.00 NA 0.35 Days 0 0 92 84 0 0 0 0 176 0 0 0 42 45 0 0 0 0 87 0 0 0 44 39 0 0 0 0 83 0 0 0 6 0 0 0 6 Days / 1,000 Member Months NR NA NA 26.85 36.07 NA NA NA 30.58 NA NA NA 12.26 19.32 NA NA NA 15.12 NA NA NA 12.84 16.75 NA NA NA 14.42 NA NA NA 1.75 0.00 NA 1.04 Average Length of Stay NR NA NA 2.36 3.23 NA NA NA NA 2.71 NA NA NA 1.68 2.81 NA NA NA NA 2.12 NA NA NA 3.67 3.90 NA NA NA NA 3.77 NA NA NA 3.00 NA NA NA 3.00 Page 40 Use of Services First Plan of Minnesota Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Sep 23, 2003 1:38 PM MinnesotaCare Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity <1 1-9 10-19 20-44 45-64 65+ Unknown Total Member Months 327 8193 12653 23601 14575 268 12 0 0 59629 Discharges Discharges / 1,000 Member Months 7 14 27 144 165 0 0 0 0 357 21.41 1.71 2.13 6.10 11.32 0.00 0.00 NA 7 11 6 41 76 0 0 0 0 141 21.41 1.34 0.47 1.74 5.21 0.00 0.00 NA 0 3 17 47 87 0 0 0 0 154 0.00 0.37 1.34 1.99 5.97 0.00 0.00 NA 0 0 4 56 2 0 0 62 HEDIS 2003 (Reporting Year 2002) 5.99 2.36 2.58 0.00 0.00 0.32 2.37 0.14 0.00 1.04 Days Days / 1,000 Member Months 21 26 74 410 552 0 0 0 0 1083 64.22 3.17 5.85 17.37 37.87 0.00 0.00 NA 21 20 13 109 215 0 0 0 0 378 64.22 2.44 1.03 4.62 14.75 0.00 0.00 NA 0 6 52 151 333 0 0 0 0 542 0.00 0.73 4.11 6.40 22.85 0.00 0.00 NA 0 0 9 150 4 0 0 163 0.00 0.00 0.71 6.36 0.27 0.00 18.16 6.34 9.09 2.73 Average Length of Stay 3.00 1.86 2.74 2.85 3.35 NA NA NA NA 3.03 3.00 1.82 2.17 2.66 2.83 NA NA NA NA 2.68 NA 2.00 3.06 3.21 3.83 NA NA NA NA 3.52 NA NA 2.25 2.68 2.00 NA NA 2.63 Page 41 Use of Services First Plan of Minnesota Ambulatory Care Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 230 3493 4973 12926 9580 134 12 0 0 31348 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 318 1013 1061 3156 2968 43 2 0 0 8561 HEDIS 2003 (Reporting Year 2002) Visits/ 1,000 Member Months 1382.61 290.01 213.35 244.16 309.81 320.90 166.67 NA 273.10 Emergency Room Visits Visits 16 83 71 173 142 6 0 0 0 491 Visits/ 1,000 Member Months 69.57 23.76 14.28 13.38 14.82 44.78 0.00 NA 15.66 Ambulatory Surgery/Procedures Procedures 3 5 10 75 154 3 0 0 0 250 Procedures/ 1,000 Member Months 13.04 1.43 2.01 5.80 16.08 22.39 0.00 NA 7.97 Observation Room Stays Resulting in Discharge Stays 0 6 0 48 8 2 0 0 0 64 Stays/ 1,000 Member Months 0.00 1.72 0.00 3.71 0.84 14.93 0.00 NA 2.04 Page 42 Use of Services First Plan of Minnesota Ambulatory Care Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2003 (Reporting Year 2002) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 43 Use of Services First Plan of Minnesota Ambulatory Care Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2003 (Reporting Year 2002) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 44 Use of Services First Plan of Minnesota Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Member Months Age <1 230 1-9 3493 10-19 4973 20-44 12926 45-64 9580 65-74 134 75-84 12 85+ 0 Unknown 0 31348 Total Days Days / 1,000 Member Months Average Length of Stay 0.00 0 0.00 NA 0 0.00 0 0.00 NA 10-19 0 0.00 0 0.00 NA 20-44 0 0.00 0 0.00 NA 45-64 1 0.10 8 0.84 8.00 65-74 0 0.00 0 0.00 NA 75-84 0 0.00 0 0.00 NA 85+ 0 NA 0 NA NA Unknown 0 1 0.03 0 8 0.26 NA 8.00 Discharges Discharges / 1,000 Member Months <1 0 1-9 Age Total HEDIS 2003 (Reporting Year 2002) Page 45 Use of Services First Plan of Minnesota Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2003 (Reporting Year 2002) NR NR NR Page 46 Use of Services First Plan of Minnesota Inpatient Utilization - Nonacute Care Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Member Months Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Discharges Discharges / 1,000 Member Months Days Days / 1,000 Member Months Average Length of Stay <1 NR NR NR 1-9 NR NR NR 10-19 NR NR NR 20-44 NR NR NR 45-64 NR NR NR 65-74 NR NR NR 75-84 NR NR NR 85+ NR NR NR NR NR NR Unknown Total HEDIS 2003 (Reporting Year 2002) NR NR NR Page 47 Use of Services First Plan of Minnesota Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 2593 1402 10721 108 0 14824 2435 1266 12785 38 0 16524 5028 2668 23506 146 0 31348 Discharges Discharges / 1,000 Member Months Days* Average Length of Stay M 1 0.39 4 4.00 F 0 0.00 0 NA Total 1 0.20 4 4.00 13-17 M 1 0.71 10 10.00 F 2 1.58 7 3.50 Total 3 1.12 17 5.67 18-64 M 2 0.19 4 2.00 F 2 0.16 3 1.50 Total 4 0.17 7 1.75 65+ M 0 0.00 0 NA F 0 0.00 0 NA Total 0 0.00 0 NA M Unknown 0 0 NA F 0 0 NA Total 0 0 NA M Total 4 0.27 18 4.50 F 4 0.24 10 2.50 TOTAL 8 0.26 28 3.50 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 48 Use of Services First Plan of Minnesota Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR M 13-17 NR NR F NR NR Total NR NR NR NR M 18-64 NR NR F NR NR Total NR NR NR NR M 65+ NR NR F NR NR Total NR NR NR NR M Unknown NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 49 Use of Services First Plan of Minnesota Mental Health Utilization Inpatient Discharges and Average Length of Stay, by Age and Sex Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days* Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 50 Use of Services First Plan of Minnesota Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male 2593 1402 10721 108 0 14824 Female 2435 1266 12785 38 0 16524 Member Months (Inpatient) Total 5028 2668 23506 146 0 31348 Male 2593 1402 10721 108 0 14824 Female 2435 1266 12785 38 0 16524 Member Months (Day/Night) Total 5028 2668 23506 146 0 31348 Male 2593 1402 10721 108 0 14824 Female 2435 1266 12785 38 0 16524 Total 5028 2668 23506 146 0 31348 Member Months (Ambulatory) Male 2593 1402 10721 108 0 14824 Female 2435 1266 12785 38 0 16524 Total 5028 2668 23506 146 0 31348 Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number 18 10 28 11 12 23 37 95 132 0 0 0 0 0 0 66 117 183 Number 1 0 1 1 1 2 2 2 4 0 0 0 0 0 0 4 3 7 Number 0 0 0 1 1 2 3 4 7 0 0 0 0 0 0 4 5 9 Number 17 10 27 11 12 23 36 93 129 0 0 0 0 0 0 64 115 179 Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Percent 8.33% 4.93% 6.68% 9.42% 11.37% 10.34% 4.14% 8.92% 6.74% 0.00% 0.00% 0.00% NA NA NA 5.34% 8.50% 7.01% Percent 0.46% 0.00% 0.24% 0.86% 0.95% 0.90% 0.22% 0.19% 0.20% 0.00% 0.00% 0.00% NA NA NA 0.32% 0.22% 0.27% Percent 0.00% 0.00% 0.00% 0.86% 0.95% 0.90% 0.34% 0.38% 0.36% 0.00% 0.00% 0.00% NA NA NA 0.32% 0.36% 0.34% Percent 7.87% 4.93% 6.44% 9.42% 11.37% 10.34% 4.03% 8.73% 6.59% 0.00% 0.00% 0.00% NA NA NA 5.18% 8.35% 6.85% Page 51 Use of Services First Plan of Minnesota Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Day/Night Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Ambulatory Mental Health Services Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 52 Use of Services First Plan of Minnesota Mental Health Utilization -Percent of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Any Mental Health Services Inpatient Mental Health Services Day/Night Mental Health Services Ambulatory Mental Health Services Number Number Number Number Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 53 Use of Services First Plan of Minnesota Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Member Months Age 0-12 13-17 18-64 65+ Unknown Total Age 0-12 Male Female Total 2593 1402 10721 108 0 14824 2435 1266 12785 38 0 16524 5028 2668 23506 146 0 31348 Discharges Discharges / 1,000 Member Months Days Average Length of Stay M 0 0.00 0 NA F 0 0.00 0 NA Total 0 0.00 0 NA M 13-17 1 0.71 25 25.00 F 0 0.00 0 NA Total 1 0.37 25 25.00 M 18-64 3 0.28 17 5.67 F 0 0.00 0 NA Total 3 0.13 17 5.67 M 65+ 0 0.00 0 NA F 0 0.00 0 NA Total 0 0.00 0 NA M Unknown 0 0 NA F 0 0 NA Total 0 0 NA Total M 4 0.27 42 10.50 F 0 0.00 0 NA TOTAL 4 0.13 42 10.50 * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 54 Use of Services First Plan of Minnesota Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 55 Use of Services First Plan of Minnesota Chemical Dependency Utilization Inpatient Discharges and Average Length of Stay Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Member Months Age 0-12 13-17 18-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR Discharges Age 0-12 Discharges / 1,000 Member Months Days Average Length of Stay M NR NR F NR NR Total NR NR NR NR 13-17 M NR NR F NR NR Total NR NR NR NR 18-64 M NR NR F NR NR Total NR NR NR NR 65+ M NR NR F NR NR Total NR NR NR NR Unknown M NR F NR Total NR NR NR Total M NR NR NR NR F NR NR NR NR TOTAL NR NR NR NR * This table should reflect inpatient days only. Days associated with day/night or partial hospitalization should not be included in this table HEDIS 2003 (Reporting Year 2002) Page 56 Use of Services First Plan of Minnesota Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 2593 1402 10721 108 0 14824 Female 2435 1266 12785 38 0 16524 Member Months (Inpatient) Total 5028 2668 23506 146 0 31348 Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Number 0 0 0 3 1 4 7 1 8 0 0 0 0 0 0 10 2 12 Percent 0.00% 0.00% 0.00% 2.57% 0.95% 1.80% 0.78% 0.09% 0.41% 0.00% 0.00% 0.00% NA NA NA 0.81% 0.15% 0.46% Male 2593 1402 10721 108 0 14824 Female 2435 1266 12785 38 0 16524 Member Months (Day/Night) Total 5028 2668 23506 146 0 31348 Male 2593 1402 10721 108 0 14824 Female 2435 1266 12785 38 0 16524 Total 5028 2668 23506 146 0 31348 Member Months (Ambulatory) Male 2593 1402 10721 108 0 14824 Female 2435 1266 12785 38 0 16524 Total 5028 2668 23506 146 0 31348 Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number 0 0 0 1 0 1 3 0 3 0 0 0 0 0 0 4 0 4 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 3 1 4 5 1 6 0 0 0 0 0 0 8 2 10 Percent 0.00% 0.00% 0.00% 0.86% 0.00% 0.45% 0.34% 0.00% 0.15% 0.00% 0.00% 0.00% NA NA NA 0.32% 0.00% 0.15% Percent 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Percent 0.00% 0.00% 0.00% 2.57% 0.95% 1.80% 0.56% 0.09% 0.31% 0.00% 0.00% 0.00% NA NA NA 0.65% 0.15% 0.38% Page 57 Use of Services First Plan of Minnesota Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 58 Use of Services First Plan of Minnesota Chemical Dependency Utilization -Percent of members Receiving inpatient, Day/Night Care, and Ambulatory Services Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Chemical Dependency Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total HEDIS 2003 (Reporting Year 2002) Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Member Months (Day/Night) Total NR NR NR NR NR NR Male Female NR NR Member Months (Ambulatory) Total NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Inpatient Chemical Dependency Services Day/Night Chemical Dependency Services Ambulatory Chemical Dependency Services Number Number Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 59 Use of Services First Plan of Minnesota Outpatient Drug Utilization Medicare + Choice Age 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Data Last Refreshed: Sep 23, 2003 1:38 PM Member Months NR Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2003 (Reporting Year 2002) NR Avg. Cost of Prescriptions / Per Member Per Month NR NR NR NR NR NR NR NR Total Number of Prescriptions NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR Page 60 Use of Services First Plan of Minnesota Outpatient Drug Utilization Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Age Member Months 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Specification Documentation: Prescription is defined as (Enter "A" or "B"): Age Total Cost of Prescriptions 0-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total HEDIS 2003 (Reporting Year 2002) NR Avg. Cost of Prescriptions / Per Member Per Month NR NR NR NR NR NR NR NR Total Number of Prescriptions NR Avg. Num. Of Prescriptions / Per Member Per Year NR NR NR NR NR NR NR NR Page 61 Access/Availability of Care First Plan of Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 451 578 7 426 547 7 94.46% 92.23% 96.68% 94.64% 92.71% 96.56% NA NA NA A Page 62 Access/Availability of Care First Plan of Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 63 Access/Availability of Care First Plan of Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ NR NR NR NR NR NR NR NR NR Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) Page 64 Access/Availability of Care First Plan of Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:38 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 421 35 564 377 30 497 89.55% 86.51% 92.59% 85.71% 72.69% 98.74% 88.12% 85.36% 90.88% A Page 65 Access/Availability of Care First Plan of Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:38 PM GAMC Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 104 110 0 85 86 0 81.73% 73.82% 89.64% 78.18% 70.01% 86.35% NA NA NA A Page 66 Access/Availability of Care First Plan of Minnesota Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Care Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ 1356 976 7 1071 844 4 78.98% 76.78% 81.19% 86.48% 84.28% 88.67% NA NA NA A Page 67 Access/Availability of Care First Plan of Minnesota Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 34 123 120 33 110 100 97.06% 89.91% 100.00% 89.43% 83.59% 95.27% 83.33% 76.25% 90.42% A Page 68 Access/Availability of Care First Plan of Minnesota Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 23, 2003 1:38 PM PMAP Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 162 297 152 150 253 126 92.59% 88.25% 96.93% 85.19% 80.98% 89.39% 82.89% 76.58% 89.21% A Page 69 Access/Availability of Care First Plan of Minnesota Children's Access to Primary Care Practitioners Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Care Data Elements Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) General Measure Data 12-24 months 25 months - 6 yrs. 7-11 yrs. 54 264 312 52 230 272 96.30% 90.33% 100.00% 87.12% 82.89% 91.35% 87.18% 83.31% 91.05% A Page 70 Access/Availability of Care First Plan of Minnesota Prenatal and Postpartum Care Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial General Measure Data Data collection methodology (Administrative or Hybrid) Timeliness of Prenatal Care Postpartum Care 68.42% 73.68% NR NR 26 28 68.42% 52.33% 84.52% 73.68% 58.37% 89.00% A Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) 38 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) 38 Page 71 Access/Availability of Care First Plan of Minnesota Prenatal and Postpartum Care Data Last Refreshed: Sep 23, 2003 1:38 PM PMAP General Measure Data Data collection methodology (Administrative or Hybrid) Timeliness of Prenatal Care Postpartum Care 23.23% 62.58% NR NR 36 97 23.23% 16.26% 30.20% 62.58% 54.64% 70.52% A Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) 155 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) 155 Page 72 Access/Availability of Care First Plan of Minnesota Prenatal and Postpartum Care Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Care General Measure Data Data collection methodology (Administrative or Hybrid) Timeliness of Prenatal Care Postpartum Care 41.82% 60.00% NR NR 23 33 41.82% 27.87% 55.76% 60.00% 46.14% 73.86% A Sampling method used (see User's Guide for entry descriptions) Eligible member population (i.e. members who meet all denominator criteria) 55 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Additional records added from the auxiliary list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2003 (Reporting Year 2002) 55 Page 73 Access/Availability of Care First Plan of Minnesota Availability of Language Interpretation Services Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Language (not to exceed 25 Interpreter Services (not to exceed Description (not to exceed 50 characters) 50 characters) characters) HEDIS 2003 (Reporting Year 2002) Type of Agreement (not to exceed 50 Restrictions on Availability (not characters) to exceed 50 characters) Page 74 Health Plan Stability First Plan of Minnesota Practitioner Turnover Medicare + Choice Practitioner Types Data Last Refreshed: Sep 23, 2003 1:38 PM Number of Practitioners as of 12/31/2001 Number of Practitioners who were not affiliated with the plan as of 12/31/2002 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners NR HEDIS 2003 (Reporting Year 2002) Page 75 Health Plan Stability First Plan of Minnesota Practitioner Turnover Minnesota Senior Health Options Practitioner Types Number of Practitioners as of 12/31/2001 Data Last Refreshed: Sep 23, 2003 1:38 PM Number of Practitioners who were not affiliated with the plan as of 12/31/2002 Practitioner Turnover Rate Primary Care Physicians NR Non-Physician Primary Care Practitioners NR HEDIS 2003 (Reporting Year 2002) Page 76 Health Plan Stability First Plan of Minnesota Years in Business / Total Membership Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Product/Product Line HMO (Total) Years in Business NR Members* NR NR NR NR NR Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total NR * Total number of members in each category as of December 31, 2002 HEDIS 2003 (Reporting Year 2002) Page 77 Health Plan Stability First Plan of Minnesota Years in Business / Total Membership Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Product/Product Line HMO (Total) Years in Business NR Members* NR NR NR NR NR Medicaid Commercial Medicare (cost or risk) Self-insured Other (specify) PPO (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) POS (Total) Commercial Medicare (cost or risk) Self-insured Other (specify) Total NR * Total number of members in each category as of December 31, 2002 HEDIS 2003 (Reporting Year 2002) Page 78 Health Plan Descriptive Information First Plan of Minnesota Board Certification / Residency Completion Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Type of Practitioner Primary Care Practitioners Number of Practitioners in Each Practice Area Geriatricians Other practitioner Specialists HEDIS 2003 (Reporting Year 2002) Board Certification Number Percent Residency / Fellowship Completion Percent Number NR NR NR NR NR NR Page 79 Health Plan Descriptive Information First Plan of Minnesota Total Enrollment by Percentage Age/Sex <1 1-4 5-9 10-14 15-17 18-19 Subtotal: 0-19 20-24 25-29 30-34 35-39 40-44 Subtotal: 20-44 45-49 50-54 55-59 60-64 Subtotal: 45-64 65-69 70-74 75-79 80-84 85-89 >=90 Subtotal: >=65 Medicaid Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial Product Line Medicare Other Total M F M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M F M F M F M F M F M F M F Total 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Age Unknown Total 0.00% 0.00% Note: Row entries should add up to 100%. HEDIS 2003 (Reporting Year 2002) Page 80 Health Plan Descriptive Information First Plan of Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:38 PM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 120 732 1056 1236 852 528 Member Months Female 120 768 936 972 912 468 Total 240 1500 1992 2208 1764 996 4524 30.50% 1128 1080 1032 1020 1464 4176 25.25% 1032 1524 1452 1572 1632 8700 27.74% 5724 38.59% 1584 1392 936 564 7212 43.61% 1872 1572 924 744 12936 41.24% 4476 30.18% 96 0 12 0 0 0 5112 30.91% 36 0 0 0 0 0 9588 30.57% 108 0.73% 36 0.22% 144 0.46% 14832 16536 NR 31368 HEDIS 2003 (Reporting Year 2002) 2160 2604 2484 2592 3096 3456 2964 1860 1308 132 0 12 0 0 0 Page 81 Health Plan Descriptive Information First Plan of Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:38 PM Medicare + Choice Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) Page 82 Health Plan Descriptive Information First Plan of Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Senior Health Options Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2003 (Reporting Year 2002) Page 83 Health Plan Descriptive Information First Plan of Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:38 PM PMAP <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 730 3507 2373 2260 1371 548 Member Months Female 650 3193 2463 2532 1388 1012 Total 1380 6700 4836 4792 2759 1560 10789 71.25% 743 392 337 391 348 11238 42.83% 2728 1787 1315 1115 892 22027 53.23% 2211 14.60% 182 90 18 0 7837 29.87% 272 61 9 24 10048 24.28% 290 1.92% 420 376 259 327 300 170 366 1.39% 753 761 1035 1188 1546 1515 656 1.59% 1852 12.23% 6798 25.91% 8650 20.90% 15142 26239 NR 41381 HEDIS 2003 (Reporting Year 2002) 3471 2179 1652 1506 1240 454 151 27 24 1173 1137 1294 1515 1846 1685 Page 84 Health Plan Descriptive Information First Plan of Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:38 PM GAMC <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 459 446 299 363 621 0 0.00% 458 238 113 116 313 0 0.00% 2188 61.27% 497 435 349 102 1238 56.68% 318 202 217 209 3426 59.53% 1383 38.73% 0 0 0 0 0 0 946 43.32% 0 0 0 0 0 0 2329 40.47% 0 0.00% 0 0 0.00% 0 0 0.00% 3571 2184 HEDIS 2003 (Reporting Year 2002) 917 684 412 479 934 815 637 566 311 0 0 0 0 0 0 0 5755 Page 85 Health Plan Descriptive Information First Plan of Minnesota Enrollment by Product Line (Age & Sex) Data Last Refreshed: Sep 23, 2003 1:38 PM Minnesota Care <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 124 1434 2703 3156 1996 1292 Member Months Female 203 1543 2513 3143 1859 1207 Total 327 2977 5216 6299 3855 2499 10705 40.27% 2570 1785 1458 1738 2295 10468 31.68% 3138 2389 2071 2670 3487 21173 35.51% 9846 37.03% 2168 1741 941 1100 13755 41.63% 2844 1929 1844 2008 23601 39.58% 5950 22.38% 85 0 0 0 0 0 8625 26.10% 183 0 0 12 0 0 14575 24.44% 85 0.32% 0 195 0.59% 0 280 0.47% 26586 33043 HEDIS 2003 (Reporting Year 2002) 5708 4174 3529 4408 5782 5012 3670 2785 3108 268 0 0 12 0 0 0 59629 Page 86
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