Bullying and Harassment Course outline - 18th May 2016 [PDF 366.15KB]

Bullying and Harassment
Trainer:
Duration:
Date/time:
Venue:
For:
Trish Embley – Pinsent Masons
2 hours
Wednesday 18th Mayl 2016 – 14.00 – 16.00
Bramber House Conference Centre
Managers Grade 7 and above
What participants can expect to learn:
 Explain what is meant by the terms "bullying" and harassment". What sorts of behaviours, in the
workplace would fall within these definitions?
 Describe the line between bullying and firm management with reference to examples;
 React appropriately to grievances alleging bullying from an employee faced with some form of
management action e.g. the performance management process
 State who is protected by the law and who could be liable for breaching that law;
 State how to tackle bullying and harassment with reference to five key guiding principles;
 Take a best practice approach to handling complaints alleging bullying and harassment by
reference to three key strategies.
Programme:
2pm
What is harassment?
 Inadvertent harassment: intention v effect
 Protection From Harassment Act
 Legal compliance v best practice
What is bullying?
 Breaching mutual trust and confidence
 Serious cases & the Protection From Harassment Act
 Different types of bullying (colleague v colleague; manager v staff; staff v manager)
 Bullying distinguished from firm management
Claims alleging bullying & harassment
 What sort of conduct is prohibited by law?
 Who can claim, and who is liable?
 Defending claims
 Five key guiding principles
 Remedies and compensation
Handling complaints of bullying & harassment
 Investigating complaints
 How is this different from investigating misconduct generally?
 Managing complaints: three key strategies
 Informal v formal
 Hearings
4pm Close