Bullying and Harassment Trainer: Duration: Date/time: Venue: For: Trish Embley – Pinsent Masons 2 hours Wednesday 18th Mayl 2016 – 14.00 – 16.00 Bramber House Conference Centre Managers Grade 7 and above What participants can expect to learn: Explain what is meant by the terms "bullying" and harassment". What sorts of behaviours, in the workplace would fall within these definitions? Describe the line between bullying and firm management with reference to examples; React appropriately to grievances alleging bullying from an employee faced with some form of management action e.g. the performance management process State who is protected by the law and who could be liable for breaching that law; State how to tackle bullying and harassment with reference to five key guiding principles; Take a best practice approach to handling complaints alleging bullying and harassment by reference to three key strategies. Programme: 2pm What is harassment? Inadvertent harassment: intention v effect Protection From Harassment Act Legal compliance v best practice What is bullying? Breaching mutual trust and confidence Serious cases & the Protection From Harassment Act Different types of bullying (colleague v colleague; manager v staff; staff v manager) Bullying distinguished from firm management Claims alleging bullying & harassment What sort of conduct is prohibited by law? Who can claim, and who is liable? Defending claims Five key guiding principles Remedies and compensation Handling complaints of bullying & harassment Investigating complaints How is this different from investigating misconduct generally? Managing complaints: three key strategies Informal v formal Hearings 4pm Close
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