Volume 5 Number 3 PHOTO COURTESY OF MINNESOTA DEPARTMENT OF TRADE AND ECONOMIC DEVELOPMENT Q U A R T E R LY Summer 2003 The mission of the Office of Rural Health & Primary Care is to promote access to quality health care for rural and underserved urban Minnesotans. From our unique position within state government, we work as partners with communities, providers, policy makers and other organizations. Together, we develop innovative approaches and tailor our tools and resources to the diverse populations we serve. Minnesota Rural Health Advisory Committee Member Profile: ORHPC Talks with Rhonda Wiering Home: Family: Tyler 4 children, Matt (22), Emily (20), Joel (17), Nick (12) and husband of 23 years, Ron, a farmer. Hobbies: Gardening, reading, exercising, and horses Rhonda Wiering, Rural Health Advisory Committee Member Rhonda Wiering is a registered nurse and is currently the patient care director for Tyler Healthcare Center in Tyler. The Tyler Healthcare Center includes a clinic, nursing home, home care and hospice services, and the hospital, which was recently designated as a Critical Access Hospital. Rhonda has devoted her entire nursing career to Tyler Healthcare Center, learning first-hand about the various departments within it. She began working at the facility in 1977 while still in college and 25 years later, is now the patient care director overseeing all of the patient care departments within the Center. Rhonda became involved in rural health care by virtue of where she lives and works. Living in a rural area and being a part of rural health care, she knows the challenges rural health care faces on a daily basis. Rhonda believes that in order for rural health organizations to survive, they have to be willing to change. Change is something Rhonda is not afraid of, and she is willing to take on that challenge to help move rural health care forward. Rhonda was appointed to the Rural Health Advisory Committee (RHAC) in 1999 and serves as a registered nurse representative. Recently, Rhonda took on the additional task of chairing the mental health and primary care workgroup, a subgroup of RHAC, working on access to rural mental health and primary care services. She became involved in the committee because she was interested in learning more about health care legislation and how rural health could better position itself to provide the best patient care. Rhonda sees her role on the committee as an opportunity to be a voice for rural health care from her corner of the state. What do you think are the most important issues facing rural health today? RW: I think there are three issues facing rural health care today: access to primary health care services, adequate reimbursement, and the shortage of health care professionals. Estelle Brouwer, Director Karen Welle, Assistant Director Stefani Kloiber, Editor • Access to primary health care services includes both the supply of physicians and midlevel practitioners and access to services such as mental health, dental, and pharmacies/pharmacists in rural areas. • Adequate reimbursement is always an issue; however, being a Critical Access Hospital does help. Smaller facilities don’t have the volume of patients of larger facilities so the issue of reimbursement will continue to be a challenge. • The shortage of other health care professionals beyond physicians and mid-level practitioners is becoming critical for rural areas. I would add nurses, EMT’s, radiologists, dentists, pharmacists, ophthalmologists, and lab technicians as other professions that are or will soon be in short supply for rural areas. What one or two changes do you think would make the most difference for rural health? RW: I would like to see more equity in reimbursement. Unless there is equity in reimbursement for urban and rural, state-of-the-art rural health care will be impossible to See “Rhonda Wiering” 2 (page 8) PROGRAM FOCUS Findings from the Minnesota Registered Nurse Workforce Survey Minnesota schools do not prepare all of the RN graduates needed to fill positions in the state. Eighty-six percent of the state’s RNs with an associate degree received that degree from a Minnesota institution. The proportion of diploma and baccalaureate prepared nurses who received their education in Minnesota was slightly lower — 72 percent and 70 percent respectively. By Michael Grover Encouraged by the state’s nursing educators, health care providers, and professional nursing organizations, the Office of Rural Health and Primary Care (ORHPC) initiated an effort to collect detailed nursing workforce data that could be used by policy makers and workforce planners to address the current shortage of RNs. In early 2002, ORHPC sent a survey to a sample of actively licensed RNs across practice settings in the state. Approximately 3,645 randomly selected RNs from eight regions of the state were selected to participate in the survey. A total of 2,274 completed surveys were received for a response rate of 62.4 percent. A summary of the report, Findings from the Minnesota Registered Nurse Workforce Survey, is presented below. On average, RNs working outside of Minneapolis and St. Paul earned less. RNs earned, on average, $26.70 per hour at their primary worksite. Those RNs working in Minneapolis and St. Paul earned, on average, $29.18 or about $2.50 per hour more than the state average. RNs in Greater Minnesota earned $24.12 per hour or about $2.50 per hour less than the state average and almost $5.00 per hour less than RNs working in Minneapolis and St. Paul. What do the survey results tell us? An estimated fifteen percent of active RNs Most RNs (70 percent) identified “to comfort and planned to leave nursing in the next two years. care for those in need” as one of the top three Using the most recent employment estimate for the state’s things that motivated them to select a career in nursing (see figure 1). About half Figure 1: Reason for Choosing a Career in Nursing chose nursing because it is a (Top Three Reasons) respected profession and 40 percent were influenced by a To comfort and care for friend or relative. others The RN workforce was predominantly white, nonHispanic (98 percent). Even though more students of color have entered Minnesota nursing educational programs in the last few years, the racial and ethnic distribution of RNs will not reflect the larger demographic make-up of the state’s population for many years if current trends continue. RNs typically cross regional, state, and national boundaries in search of employment, either after graduation or upon leaving a job. Survey findings underscore the fact that Respected profession Influenced by relative/friend Personal health care experience Flexible work schedule Salary/Benefits Limited opportunities in other careers First Career advancement Third Second Other Career counseling 0% 10% 20% 30% 40% 50% 60% 70% 80% Percent of RNs See “Workforce Study” (page 7) 3 ORHPC Quarterly talks with Commissioner of Health Dianne Mandernach Dianne Mandernach was appointed Minnesota Commissioner of Health by Governor Tim Pawlenty on February 3, 2003. Prior to this appointment, Mandernach was the chief executive officer at Mercy Hospital and Health Care Center in Moose Lake. She began at the hospital as an admitting clerk in 1987, followed by stints as director of human resources and associate administrator, before becoming the CEO. Prior to working in health care, Mandernach spent eleven years teaching science, math, and English to junior high school students. At the time of her appointment, she was secretary/treasurer for the Minnesota Hospital Association Board of Directors and had served as a member of the board since SPECIAL FEATURE Dianne Mandernach, Commissioner of the Minnesota Department of Health 1997. Commissioner Mandernach recently spoke with the ORHPC Quarterly. What is your vision for the Minnesota Department of Health? My vision is that MDH be at the center of an ever-expanding ring of partners. As the center, we are the leader, the facilitator, the convener, and the resource for all who have a role in addressing public health issues. Having said that, the first and primary circle of partners is that of the local public health agencies. That is where the rubber meets the road. This is where actual impact on health is made – in communities, large and small – throughout this state. We will work to enhance and strengthen the partnership between MDH and local public health agencies. Other circles move out from there… hospitals, long term care facilities, educational institutions, health plans and the list goes on. What are your priorities for your tenure as Commissioner of Health? There are five areas that I wish to focus on within the next year. I cannot say there is any order to these priorities – all five are important. The first priority is that of rural health. There are many facets to this. There is the concern of health care costs, access, workforce shortage, and community economics. Several of these issues are not unique to rural health, but become pronounced in rural health. We will work with our partners to identify issues and influence the process where appropriate. Having worked in a rural health care setting for many years, I understand the issues associated with providing care in a rural community. Rural hospitals face ongoing challenges related to reimbursement, workforce, and keeping up with building and equipment needs. The Critical Access Hospital designation, created by Congress, is helping to stabilize rural hospitals. Our state-funded grant programs are also helping. However, since rural hospitals play such an important role in the vitality of the communities they serve, we must continue exploring how to keep them viable. The second priority is that of concentrating efforts around the elimination of racial and ethnic health disparities. Minnesota is traditionally acknowledged to be one of the healthiest states in the country… until we peel away the cover and look at our populations of color and American Indians. It is unacceptable to say that if you are a young black male you can expect 4 September 11th gave all of us a new indication of what could that certain medical testing will not be provided to you – intentionally or unintentionally. It is not acceptable to know that, as a state, we have one of the highest rates of infant mortality in our African American community. happen. Could you say more on the environment of rural hospitals today? A third priority is that of preparedness. In the recent months, we have been faced with a potential public health threat in SARS. Are we prepared should there be a situation comparable to what occurred in Toronto or China? How prepared are we for the Positive things have happened with rural hospitals, certainly when you look at the Critical Access Hospital Program. That has been a wonderful program for a significant number of rural hospitals. It’s allowed them some financial stability. It’s also unexpected? What do we need to do to reach that level of preparedness, knowing full well that it is impossible to totally anticipate the “what ifs”? We need to continue the work that has allowed them to look at some variations in staffing models. One of the things that is absolutely key is that hospitals – begun through Homeland Security to especially rural hospitals – provide a anticipate and prepare for public health issues safety net. When a person needs care, occurring from disasters of any kind – natural where do they go? They go to the or terroristic. This must be done in conjunction with our local public health partners and the entire health care system. “Having worked in a rural health care setting has the Department of Human Services As we acknowledge that, we have to for many years, I address the workforce issue. There is a understand the issues particularly in the specialized fields like A fourth priority is that of mental health. MDH has done work with mental health, as hospital. associated with providing (DHS). I believe it is time to address this issue from a perspective of WHAT we do care in a rural rather than WHO does what. This will community.” shortage in health care workers, nursing — the RNs, LPNs and CNAs. While there has been a great deal of focus, and rightly so, on the nursing shortage, there are additional types of require taking a comprehensive approach in health care positions that rural order to meet the needs of our citizens. communities have a tough time filling. There are wonderful initiatives emerging throughout the state. Pharmacists, X-ray technicians and laboratory personnel are often We need to identify those projects, partner with those entities and difficult for rural facilities to recruit. together with DHS, I believe, we can make an impact. In all fairness, there are some wonderful things happening with The final priority is that of examining nursing home regulatory rural hospitals and partnerships. MNSCU [Minnesota State issues. Having been a provider of care, I know what the struggles Colleges and Universities] and the University of Minnesota are. It is not an easy process; any survey is difficult. It is time to understand the workforce issue. Hospitals provide an economic review the process, to see if we need to propose some changes stimulus for rural areas. These are fairly good paying jobs, so you to Washington, while enhancing the quality of care for our want them in the community. Health care is a huge economic seniors. piece of what goes on in rural Minnesota. These are the top five, for the moment. This is not an all- One of the committees established by the Legislature as encompassing list. Actually the list is quite long. Things such as advisory to the Commissioner of Health is the Rural Health chronic disease prevention, tobacco reduction, issues of maternal- Advisory Committee (RHAC). During my time in this position, I child health, education centered on assuming personal health believe that by working with RHAC we can build on past responsibility, water protection, and the list goes on. We will successes and continue to solidify health care in our rural begin the process and stand ready to re-prioritize as needed. communities. 5 Rural Health and Primary Care Legislative Wrap-Up By Estelle Brouwer Now that the dust from the 2003 legislative session has had a chance to settle, it’s time to bring you up-to-date on legislative actions affecting rural health in Minnesota. In this year of tight budgets, the good news is that rural health and primary care programs took reductions that were roughly in-line with reductions to the rest of state government. We still have a strong Office of Rural Health and Primary Care; we are still able to offer a range of technical and financial assistance programs, and what’s more, we have a Commissioner of Health who was a rural hospital administrator and thoroughly understands our issues and programs. (See article featuring Commissioner Dianne Mandernach on p. 4.) DIRECTOR’S CORNER Photo caption The bad news, of course, is that the budget cuts that did pass will inevitably reduce the resources available to rural providers, health care facilities, and rural communities around the state. Here’s some of what happened in rural health and primary care legislation this year: • The state’s loan forgiveness programs for physicians, midlevel providers, and nurses were combined into one streamlined program, and the funding was reduced. • Two rural hospital grant programs – rural hospital planning and transition grants and isolated hospital grants – were combined into one program and the funding was reduced. • Funding for the rural hospital capital improvement grant program was reduced. • Funding for the community clinic grant program was reduced. • Two nursing home grant programs initiated in 2001 – nursing home transition planning grants and “innovations in quality” grants – were eliminated. • The Collaborative Rural Nurse Practitioner Program, whose purpose was to increase the number of nurse practitioners trained and practicing in rural Minnesota, was eliminated. Some other legislative actions of interest include: • Provider rates in the Medical Assistance (MA) and General Assistance Medical Care (GAMC) programs were reduced. • Eligibility was tightened and co-payments and premiums were increased for MinnesotaCare and MA. • The health care provider tax will be extended to services provided under MA, GAMC, and MinnesotaCare as of 1/1/04. • The health care capital expenditure reporting threshold was increased from $500,000 to $1 million. • Funding for community-based services for seniors was reduced. This includes Alternative Care, home-delivered meals and dining programs. • Pharmacists were granted authority to administer flu and pneumonia vaccines. • The state’s poison information center received continuing funding. If you have questions about these or other 2003 legislative actions, feel free to give me a call or drop me an e-mail. Postscript: As I write this in late July, the Medicare Prescription Drug bill is in conference on the Hill in Washington. Both the Senate and House bills include a number of helpful provisions for rural providers. Stay tuned… 6 Estelle Brouwer is director of the Office of Rural Health and Primary Care. She can be reached at (651) 282-6348/[email protected] Workforce Study (continued from page 3) licensed RN workforce (54,920), this finding translates into an estimate of approximately 8,000 RNs who plan to leave the profession in the next two years. Why are nurses leaving the profession? Almost 90 percent of RNs chose “work dissatisfaction” as one of their top three reasons (see figure 2). Summary and Conclusion Job Satisfaction RNs viewed themselves as highly skilled workers and almost all RNs who provided direct patient care agreed that the work they do is important (98 percent). Yet, one out of every four RNs indicated that they would not encourage others to pursue a career in nursing. While RNs generally felt that their personal level of pay was satisfactory (66 percent), the majority felt that they and their nursing colleagues remain underpaid for the work they do. When asked if they felt that they were appropriately compensated for the work expected of them, the findings reveal an equal split — 46 percent equally agreed and disagreed. With regard to patient care, most RNs (75 percent) felt that they had sufficient input into the program of care for each patient. Yet, only 46 percent of RNs felt they had sufficient time for direct patient care. Eight of every ten RNs also felt that there is too much clerical and “paperwork” required in their job. Many RNs felt that barriers exist that hinder their ability to move beyond providing adequate care to providing superior care for patients. Almost seven out of every ten RNs agreed with the following statement: “I could deliver much better care if I had more time with each patient.” That statement is further affirmed by a similar percentage (68 percent) of RNs who agreed with the statement that they could deliver a better care plan if they didn’t have so much to do all the time. Survey findings strongly suggest that efforts to increase nursing educational capacity could be ineffective if an overwhelming number of nurses leave the profession; an estimated 15 percent of RNs planned to leave the profession in the next two years. Increasing the supply of RNs in the long-term is needed but should be done with careful consideration for the ebb and flow of RN workforce within the state. Therefore, policymakers may want to consider additional financial incentives, such as scholarships and loan forgiveness, which help to target nursing graduates to areas with the greatest need. Survey findings underscore the fact that the stability of the RN workforce in Minnesota is critical to the current and future delivery of quality patient care. The fact that a large majority of RNs surveyed identified the desire “to comfort and care for others” as the main reason they entered the profession must be kept at the center of any further efforts to recruit and retain nurses. The report, Findings from the Minnesota Registered Nurse Workforce Survey, the survey instrument, and survey data are available to download from the Office of Rural Health and Primary Care Web site at www.health.state.mn.us/divs/ chs/workdata.htm Michael Grover recently left the position of workforce analyst for the Office of Rural Health and Primary Care. For more information on the Health Workforce Analysis Program, contact Karen Welle at (651) 2826336/[email protected] Figure 2: Reason for Leaving the Nursing Profession 100% (Top Three Reasons) Percent of Active RNs Who Plan to Leave Nursing 90% 80% First Second 70% Third 60% 50% 40% 30% 20% 10% 0% Work dissatisfaction Retirement Personal/Family issue Pursue nonhealth career Unable to provide safe care Reason Pursue other health career Other Return to school Illness/Disability 7 To learn more about the Office of Rural Health & Primary Care programs, visit our Web site: www.health.state.mn.us/divs/chs/ orh_home.htm Rhonda Wiering (continued from page 2) maintain. We rely on equitable reimbursement for technology, capital funds for new equipment, and updated facilities. Another change that would help make a difference is to provide adequate physician reimbursement. As physician reimbursement continues to decline for Medicare and Medicaid, we will have increasing problems keeping them in rural communities where that is the major portion of their practice. Again, addressing this issue is critical to maintaining primary health care in rural communities. The Rural Health Advisory Committee advises the Commissioner of Health and other state agencies on rural health issues, provides a systematic and cohesive approach toward rural health issues, and encourages cooperation among rural communities and among providers. Meetings are regularly held at the Snelling Office Park at the corner of Energy Park Drive and Snelling Avenue in St. Paul and are open to the public. For dates, times, and directions, visit the Web site at www.health.state.mn.us/divs/chs/rhac/meetings.htm or contact Tamie Rogers at 651-282-3856/[email protected] This information will be made available in alternative format – large print, Braille, or audio tape – upon request. 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