Volume 9 Number 3 Pumpkin patch in Belle Plaine. ©Minnesota Office of Tourism Photo Q U A R T E R LY Fall 2007 The mission of the Office of Rural Health & Primary Care is to promote access to quality health care for rural and underserved urban Minnesotans. From our unique position within state government, we work as partners with communities, providers, policymakers and other organizations. Together, we develop innovative approaches and tailor our tools and resources to the diverse populations we serve. Health reform ideas that fit Health care reform is once again a focus for public policymakers. It’s a central issue in the 2008 presidential campaign, and states around the country are enacting a variety of reforms. In Minnesota, the issue emerged from the 2007 Legislature as a priority for attention during the interim session. The strategies being considered vary, but all seek to address rising costs, improve health outcomes and secure coverage for those without insurance. These are daunting goals, and part of the challenge will be to devise approaches that are responsive to the variety of populations and communities in the state. One size won’t fit all. Mark Schoenbaum is director of the Office of Rural Health and Primary Care. He can be reached at mark.schoenbaum@ health.state.mn.us or (651) 201-3859. DIRECTOR’S CORNER Mark Schoenbaum The Rural Health Advisory Committee, which advises the commissioner of health and other state agencies on rural health issues, established a Rural Health Reform Work Group this past summer to offer a rural voice to the health reform discussions. The work group studied the rural characteristics that affect health services, and proposed health reform options in response. First, the work group reviewed the unique features of rural Minnesota, which has 80 percent of the state’s land area, 30 percent of the total population and 41 percent of those 65 and older. This older population has more chronic disease and disability, and there are other health status differences between rural and metro areas. Rural Minnesota has also experienced significant growth in minority and immigrant populations. Rural employment is disproportionately characterized by low-wage, part-time and seasonal jobs, making uninsurance more common. Rural Minnesotans who are insured are less likely to have employer-sponsored policies and more commonly have individually-purchased policies, often with high premiums, deductibles and copays. The rural health care system also has key differences that affect the implementation of health policy changes. The rural delivery system is heavily reliant on primary care providers, an increasingly scarce commodity. Parts of the system are financially fragile, and the technical staff and investment capital required to adopt health information technology can be harder to come by. In addition to its challenges, the rural health system also has a record of innovation, creativity and collaboration. With these attributes of rural Minnesota in mind, the committee put forward options for policymakers to consider, organized according to the themes for action of the Health Care Transformation Task Force established by the 2007 Legislature. Among their ideas are: • Redesign health care jobs and health care delivery for better coordinated prevention and health care services delivery. • Increase support for primary care and for educating primary care practitioners. • Support utilization of proven cost-effective technology, such as telehome care, telemental health services and teleradiology. • Work toward universal coverage, making incremental changes along the way such as improving insurance options for small employers and lower wage workers. • Build on strengths of the rural system such as its Critical Access Hospitals, which often serve as a hub around which to integrate and redesign community services. These and other options have the potential to help fine-tune the health reform effort so it can be most effective in producing positive change in all reaches of the state. At its meeting this month, the Rural Health Advisory Committee reviewed and adopted the full report, which provides a deeper look at these issues. You’ll find it soon on our Web site at http://www.health.state.mn.us/divs/orhpc/pubs/index.cfm. 2 I hope the report gets you thinking and involved, whether you agree with its proposals or not. The Rural Health Advisory Committee recognizes we’re at one of those rare moments in history when issues we care the most about are at the center of the public stage. They’ve taken leadership and set an example for the rest of us. Minnesota Rural Health Advisory Committee Member Profile: ORHPC talks with Tom Nixon Tom, what is your professional position? I am an EMT at Cuyuna Regional Medical Center. I am employed in respiratory therapy but improvising is fundamental to rural EMS and at our facility we wear many hats—from conducting diagnostics to changing a patient’s tire—we try to do it all! I am also involved with coordinating drills to help us all—law enforcement, fire, first responders, EMS, the DNR—be prepared for the next page we receive. Tom Nixon PROFILE I have a vested interest in rural. I grew up in Deerwood, Minnesota—just down the road from Cuyuna where my grandfather was the hospital’s founding physician. I had planned to follow in his physician footsteps and that is still the dream but you know that cliché, “life got in the way.” I was working as a nursing assistant when I was told I also needed to be certified as an EMT. I passed the EMT training and then they didn’t have any hours for me as a nursing assistant. I didn’t think I wanted to work as an EMT but I tried it and it was such a positive experience—not the least of which was meeting the wonderful woman who became my wife—that I stuck with it. I truly did not foresee that I would enjoy it as much as I have. I also teach pre-hospital medical care and rescue. Rural medicine is the cornerstone of my future—whether or not I eventually become a physician. Tell us about your life away from work. I live in Deerwood, about 20 miles east of Brainerd, with my patient, understanding and beautiful wife Heather, who has given us three beautiful, healthy daughters: Karli is 4, Korinna is 2 and Kallie is 4 months. Camping is what my family does most often to relax. And I take every chance I can to see a new place and spend some time with family and friends. I have a hobbies list that is long and more of a wish list but it usually involves something outdoors. I have involved myself in probably too many things such as the fire department, city council, first responders, even the local festival but these are places I feel I can help. What do you think are the most important issues facing rural health today? When we refer to pre-hospital care in rural Minnesota, we mean volunteers! We ask a lot of our volunteers and understand that our expectations can often make it feel like being an indentured slave. Nevertheless when First Responders leave their warm beds at 3 a.m. on a winter morning to drive to the scene in their own car it is because they want to help. Certainly there is a need to examine the delivery model of rural medicine; but specifically how people use it. Saving emergency room visits for emergency matters will save costs and make sure that those who really need emergency See “ORHPC talks with Tom Nixon” (back page) 3 HIT FOCUS Online, searchable Minnesota By Karen Welle, assistant director of the Office of Rural Health and Primary Care Minnesota’s health care providers have been expanding their offerings of telehealth services over the last 15-20 years—in areas such as home care, behavioral health, dermatology, orthopedics, cardiology and more. While Minnesota has been a pioneer in developing and using telehealth and telemedicine applications, until the summer of 2007, there was no directory of the services available, nor who was providing them. In addition, information about staffing, equipment, financing, reimbursements or training was understood only on an anecdotal basis. Beginning in early 2007, the Office of Rural Health and Primary Care teamed up with the University of Minnesota’s Institute for Health Informatics to find out more about telemedicine and telehealth services in Minnesota. The 2007 Minnesota Telehealth Inventory started with a survey mailed to 1,500 health care facilities and organizations, representing hospitals, clinics, long term care, home health care, mental health and rehabilitation. The two largest categories of providers—clinics and home health care agencies—were randomly sampled. Response to the survey was highest among community mental health clinics (60 percent) and averaged about 43 percent among all providers surveyed. Those responses became the basis for a more in-depth follow-up survey and provided a beginning database of information on telehealth providers and services in Minnesota and the foundation for the Minnesota Telehealth Registry (see below). Some of the highlights from the initial survey were: • Over 100 respondents indicated that they provide some kind of telehealth service. Those providers consisted of 34 hospitals, 42 clinics, 24 elder care organizations and three other providers. Based upon the sampling process used, it is estimated that as many as 600 facilities may be offering telehealth services. • Radiology was the most common telehealth-enabled service, reported by one-third of all sites. Videoconferencing applications, such as training, mental health and psychiatry, home care and dermatology were also commonly noted. The follow-up survey yielded a low response rate (18 sites), but provided some additional information about the sites, including funding, connectivity, staffing, training, reimbursements and future plans. Among the findings: • Facilities used a variety of funding mechanisms for startup costs. Nearly half reported using internal funding for startup. • Connectivity was consistently reported as the highest direct cost. • Only two sites reported difficulties in obtaining reimbursement for clinical services, with common sources being Medicare/Medicaid and private insurance. • Most sites were planning to expand service types and capacity. • Physician support, including referrals or consultants, was a critical factor in success. The full 2007 Minnesota Telehealth Inventory Final Report is available at http://www.health.state.mn.us/divs/pubs/telehealth.pdf or at the Registry Web site: www.mti.umn.edu. The Minnesota Telehealth Registry is a searchable online directory of telehealth services in Minnesota currently hosted by the University of Minnesota at www.mti.umn.edu. Launched in July 4 Telehealth Registry launches 2007 with data from the Minnesota Telehealth Inventory, the Registry is intended to promote the use of telehealth among providers, patients and the general public, aid in policy and budget planning by state agencies, and facilitate further research into telemedicine services. The Registry allows users to search the site by types of services, by counties, or by specific location (Figure 1). Figure 1 A map of telehealth services can also be produced by using the “search the Registry with maps” tool on the main page. Powered by Google, the map will show the location of identified services; highlighting the “balloon” will bring up the contact information for that location. Figure 2 shows the results of a search for child/adult psychiatry providers. Figure 2 The Registry was designed to allow providers to easily add information about their facilities and telehealth/ telemedicine services. It has the potential to be a reliable source of information on current telehealth facilities and services. Those health care providers not listed on the Registry are encouraged to add information about their facilities and services by going to the Web site and completing a submission form. For more information about the Registry or telehealth activities in Minnesota, contact Karen Welle, Office of Rural Health and Primary Care, at (651) 201-3865 or [email protected]. 5 SPECIAL FEATURE Reflections on the Upper Midwest By Judy Neppel, executive director of the Minnesota Rural Health Association Health care reform is again in the spotlight as more and more policymakers come to agreement that the current situation is in crisis, or close. To solve a problem of crisis proportion requires informed people at all levels. That’s why the Minnesota Rural Health Association joined forces with the Minnesota Area Health Education Centers (AHEC), and with colleagues in Montana and North Dakota to organize the Upper Midwest Rural Health Policy Summit. More that 130 people attended the Summit held August 17 at the University of Minnesota Crookston. Chancellor Charles Casey welcomed the audience and introduced key note speakers Frank Cerra, M.D. from the University of Minnesota Academic Health Center; Kristin Juliar from the Montana Office of Rural Health; and Brad Gibbens from the Center for Rural Health at the University of North Dakota. Dr. Cerra focused attention on the challenges associated with educating health professionals saying “Minnesota cannot afford to educate more of the same health professionals to do the same work within the same models.” He cited the 2002 Future of Family Medicine report and described new models of practice that are more patient-centered. Kristin Juliar encouraged collaboration, communication and continuity as ways the rural health care system can manage health care in the community. Moreover, she proposed that rural can lead when it comes to health care reform because rural hospitals and clinics are closely connected to the people they serve. Brad Gibbens echoed the theme of community, while advocating for a more unified national rural voice on issues of health care reform. The Mayo Policy Center proposal for health care reform was also on the Summit agenda. Mayo administrator Carleton T. Rider gave an overview of the recommendations being considered, and again, the focus was on a health care industry centered on patients. Mr. Rider quoted Sen. Howard Baker, a Mayo forum participant, to affirm the urgency of the situation: “Congress does not act wisely and well all the time. But it usually recognizes when the time has come to solve an issue. It’s now time to formulate a health care policy that can be supported by the American people and Congress.” Staff from the offices of Sens. Norm Coleman and Amy Klobuchar and Rep. Collin Peterson agreed that there is momentum for health care reform in Washington, D.C. Tim Fry, government affairs director for the National Rural Health Association, moderated a panel of congressional staffers who described what the senators and congressman are considering. Each of the Minnesota congressional delegates’ Web sites detail proposals and offer links for feedback. The Summit concluded with a panel of six thought leaders offering five minutes of reflection on “So what?” about what they learned at the Summit. The panelists were Deb Boardman, chair of the Minnesota Hospital Association Board; Edith Clark, a Montana legislator; Sharon Ericson, chief executive officer of Valley Community Health Center in Northwood, North Dakota; Jan Hively, 6 Rural Health Policy Summit founder of the Vital Aging Network; David Molmen, chief executive officer of Altru Health System in Grand Forks, North Dakota; and Mark Schoenbaum, director of the Minnesota Office of Rural Health and Primary Care. Clark asserted that a state office of rural health is an essential piece of infrastructure to help communities identify barriers and support local initiatives. Hively commented that she was happy to hear speakers talk about person-centered health care that is responsive to individual needs. Boardman outlined several opportunities for change including the opportunity for the health care provider community to work more closely with higher education on a regional basis, which would mean crossing state lines in places like rural western Minnesota. She also stressed the importance of technology as a resource for rural health care delivery. Schoenbaum encouraged attendees to take leadership to ensure rural perspectives are included in health reform discussions. The Upper Midwest Rural Health Policy Summit provided participants the opportunity to be better informed, which is an essential step toward a health care system that promotes the health and wellbeing of rural people and communities. Check out the Minnesota Rural Health Association Web site for Power Point slides from many of the presenters at www.mnruralhealth.org. For more information, contact Barbara Muesing, president, Minnesota Rural Health Association at [email protected] or Judith Neppel, executive director, Minnesota Rural Health Association at [email protected], University of Minnesota Crookston, 217 Selvig Hall, 2900 University Ave., Crookston MN 56716. The mission of the Minnesota Rural Health Association is to bring together diverse interests to address rural health issues and to advocate for and with rural Minnesotans. 7 ORHPC talks with Tom Nixon (continued from page 3) Mark Schoenbaum, director Mary Ann Radigan, editor Cirrie Byrnes, editorial assistant services can access them. People also need to be their own advocates by learning what help is available—such as Minnesota Care. Of course we need to recruit and retain good rural health providers. We need mental health facilities to fill the voids left behind the state program closures. To learn more about the Office of Rural Health & Primary Care programs, visit our Web site: What one or two changes do you think would make the most difference for rural health? www.health.state.mn.us/divs/orhpc Education. Education is key to curbing the most serious problems before they develop, such as healthy lifestyles are not a choice but a priority and those choices start at home. Education so John Q. Public knows when he requires an emergency visit as opposed to a clinic visit and facilitating this with better nurse lines. Education for those who want to be in rural health professions; and not only drawing them in but retaining them. This information will be made available in alternative format – large print, Braille, or audio tape – upon request. Printed on recycled paper with a minimum of 20% post-consumer waste. The ORHPC Quarterly is using electronic distribution instead of the mail. Subscribe at http://www.health.state.mn.us/su bscribe.html or request other arrangements by contacting Cirrie Byrnes at [email protected] or (651) 201-3844. 85 E. 7th Place, Suite 220 P.O. Box 64882 Saint Paul, Minnesota 55164-0882
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