Void_Modify Pending Death Certificate Request Funeral Directors and Funeral Home Staff Feb-14 MINNESOTA REGISTRATION & CERTIFICATION (MR&C) HOW TO VOID OR MODIFY A PENDING DEATH CERTIFICATE REQUEST Authorized funeral home users may make changes to death certificate requests before issuance or fulfillment of the request. 1. From the Home tab, click the Work Queue link under the Tasks list. 2. Click the ‘Death certificate request’ link to view the list of death certificate requests. 3. Click on the desired State File Number to open the request to be modified or voided/deleted. 4. The Update death certificate request page is displayed. 5. To void/delete the order: a. Scroll to the bottom of the page and click Void. b. Click OK in the pop-up window that appears. c. The page will refresh and display “The request for death certificates has successfully been voided.” d. The voided death certificate request will be removed from your work queue and the local issuance office’s work queue. 6. To modify the order: a. Modify the issuance office name, recipients identified in the ‘Mail to information’, mailing addresses, or the number of death certificate copies ordered. b. Click Proceed. c. The screen refreshes to the Request summary page. d. Click Save. e. Click OK when the “Are you sure you want the save the request?” pop-up appears.
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