Administrative Costs at Minnesota Health Plans in 2001 December, 2002 Introduction This report contains information about administrative costs reported by group purchasers doing business in Minnesota during 2001. Under Minnesota Statute 62J, the Minnesota Department of Health is required to monitor health care expenditures in the state (MINN. STAT. § 62J.301, subdivision. 3; § 62J.38). All health plan companies doing business providing health coverage for Minnesota residents, including commercial insurers, HMOs, and other payers, are required to provide aggregate cost data each calendar year. The 2001 Minnesota Legislature directed that certain information from these filings be released to the public, in accordance with existing law that provides for review and comment by group purchasers prior to release (MINN. STAT § 62J.321, subdivision 5). The Department of Health made this data available to all affected group purchasers for a 21-day comment period, during which each company had an opportunity to make revisions to their data and to comment on the data release. Table 1 of this report shows, for each health plan, total reported administrative costs, total spending and the percentage of total spending represented by administrative costs. All data were derived from the calendar year 2001 Health Plan Financial and Statistical Report submitted by each group purchaser. The report also provides detailed administrative cost data for each plan, including a breakdown of overall administrative costs into 14 categories. Group purchasers are listed alphabetically. Appendix A includes copies of all comments received by the Department of Health related to the release of this data. Appendix B provides definitions of the 14 administrative cost categories included in this report Any comments or questions related to this report can be directed to the Minnesota Department of Health at (651) 282-6367 or via e-mail at [email protected] Administrative Costs as percent of total costs, 2001 Total Spending Group Purchaser AFLAC Aid Association for Lutherans Allianz Life Insurance Company of North America Altru Health Plan American Family Mutual Insurance Company Bankers Life and Casualty Company Blue Cross Blue Shield of Minnesota Central States Health & Life Co. of Omaha Connecticut General Life Insurance Company Continental Assurance Company Continental General Insurance Company Delta Dental Plan of Minnesota Federated Mutual Insurance Company First Plan of Minnesota Fortis Benefits Insurance Company Fortis Insurance Company Golden Rule Insurance Company Great-West Life & Annuity Insurance Co. Guarantee Trust Life Insurance Co HealthPartners HMO Minnesota dba Blue Plus Jefferson Pilot Financial Insurance Company John Alden Life Insurance Company Life Investors Insurance Company of America Lincoln National Health & Casualty Insurance Company Mayo Health Plan Medica Health Plans Medica Insurance Company Metropolitan Health Plan Metropolitan Life Insurance Company Monumental Life Insurance Company Mutual of Omaha Insurance Company Physicians Mutual Ins. Co. PreferredOne Community Health Plan Principal Life Insurance Company ReliaStar Life Insurance Company Sentry Select Insurance Company Sioux Valley Health Plan of Minnesota State Farm Mutual Automobile Insurance Company The Canada Life Assurance Company The Guardian Life Insurance Company of America The Prudential Ins Co of America Trustmark Insurance Company UCare Minnesota United American Insurance Company World Insurance Company TOTAL: $2,698,249 $8,916,043 $9,229,395 $4,710,904 $16,128,545 $12,468,801 $2,658,010,329 $3,841,562 $251,753,068 $5,798,365 $9,279,934 $527,000,000 $117,503,912 $44,514,310 $14,228,141 $68,961,947 $5,500,694 $113,567,747 $4,981,991 $1,791,402,829 $453,680,032 $7,252,544 $19,652,781 $5,498,564 $3,555,982 $14,650,990 $1,211,980,381 $264,385,722 $75,509,976 $28,739,455 $2,325,799 $30,587,960 $13,782,220 $47,753,918 $142,776,136 $6,762,332 $2,428,228 $4,968,393 $39,893,883 $3,614,883 $12,151,703 $26,936,994 $9,265,598 $395,000,000 $2,902,303 $21,837,420 $8,518,390,963 3 Administrative Total Costs (as Administrative percent of total Costs costs) $528,875 $623,926 $1,785,231 $548,381 $4,083,791 $1,031,438 $227,431,625 $657,912 $14,892,778 $1,433,895 $1,635,587 $33,172,092 $8,410,296 $2,257,520 $5,431,042 $8,650,410 $596,657 $9,899,000 $438,964 $156,423,576 $38,745,314 $881,437 $2,159,435 $684,697 $543,319 $2,070,000 $144,786,014 $33,996,399 $9,547,282 $7,966,681 $177,662 $7,728,973 $2,538,379 $3,619,628 $13,271,461 $880,712 $382,000 $515,915 $5,733,050 $843,262 $2,190,592 $1,374,376 $1,538,980 $31,896,204 $449,011 $3,026,515 $797,480,294 19.6% 7.0% 19.3% 11.6% 25.3% 8.3% 8.6% 17.1% 5.9% 24.7% 17.6% 6.3% 7.2% 5.1% 38.2% 12.5% 10.8% 8.7% 8.8% 8.7% 8.5% 12.2% 11.0% 12.5% 15.3% 14.1% 11.9% 12.9% 12.6% 27.7% 7.6% 25.3% 18.4% 7.6% 9.3% 13.0% 15.7% 10.4% 14.4% 23.3% 18.0% 5.1% 16.6% 8.1% 15.5% 13.9% 9.4% AFLAC Percent indirect expenses (out of total 2001 reported spending): 19.6% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $803 1. BILLING AND ENROLLMENT $55,370 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD $0 $10,197 3. CUSTOMER SERVICE $1,904 4A. PRODUCT MANAGEMENT AND MARKETING $0 4B. UNDERWRITING $4,321 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $1,042 5B. LOBBYING $0 6. PROVIDER RELATIONS AND CONTRACTING $0 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $0 8. WELLNESS AND HEALTH EDUCATION $0 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $24,924 $98,561 Other Expenses** + + + + + + + + + + + + + + + $2,613 $94,406 $0 $10,547 $304,824 $0 $2,426 $2,061 $0 $0 $0 $0 $0 $13,438 $430,313 = LINE # = 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 TOTAL (FOR INDIRECT EXPENSE CATEGORY) $3,415 $149,776 $0 $20,743 $306,728 $0 $6,747 $3,103 $0 $0 $0 $0 $0 $38,362 $528,875 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $0 $106,612 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES LINE # 2001 INCURRED $0 $0 $0 $0 15 16 17 18 2001 PAYMENTS $0 $0 $0 $0 Aid Association for Lutherans Percent indirect expenses (out of total 2001 reported spending): 7.0% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $3,727 1. BILLING AND ENROLLMENT $167,884 2A. CLAIM PROCESSING $534 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING $41,343 not applicable not applicable 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $220,423 $390 + $13,652 + not applicable not applicable $433 + not applicable + not applicable + $4,486 not applicable $4,032 not applicable not applicable not applicable $10,846 + + 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT $3,252 + + not applicable Other Expenses** + + 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT + not applicable $792 + $5,413 + $109,339 $331,345 $37,380 + $292,581 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $6,979 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $388,307 $924 $54,995 not applicable not applicable $433 not applicable not applicable $15,322 not applicable $4,824 $5,413 $146,719 $623,926 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not applicable not applicable Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Allianz Life Insurance Company of North America Percent indirect expenses (out of total 2001 reported spending): 19.3% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $32,545 1. BILLING AND ENROLLMENT $101,544 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD $17,199 not applicable 3. CUSTOMER SERVICE $59,986 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $20,218 not applicable 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING not applicable 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES not applicable $778,307 not applicable $104,778 $76,415 + $38,449 + not applicable $38,771 + not applicable $44,039 + + $347,580 $21,910 + + not applicable $128,355 + + $34,571 $41,459 + + $30,435 Other Expenses** + + $82,248 4A. PRODUCT MANAGEMENT AND MARKETING + not applicable not applicable $442,750 + $843,924 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $74,004 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $230,899 $39,109 not applicable $187,026 $130,401 $158,667 not applicable $68,206 not applicable $78,610 not applicable not applicable $790,310 $1,785,231 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not applicable $165,863 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Altru Health Plan Percent indirect expenses (out of total 2001 reported spending): 11.6% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $30,000 1. BILLING AND ENROLLMENT $66,000 2A. CLAIM PROCESSING $2,000 2B. DETECTION AND PREVENTION OF FRAUD $44,000 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING $3,000 not reported 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS not reported $5,000 $63,206 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $4,000 not reported $267,206 $500 $2,000 + $2,000 + not reported $2,000 + not reported $1,000 + $5,000 + $1,000 + + $30,000 $255,675 + + not reported $5,000 + + 5B. LOBBYING Other Expenses** + + $20,000 6. PROVIDER RELATIONS AND CONTRACTING + not reported not reported $7,000 + $281,175 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $35,000 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $321,675 $2,500 $46,000 $5,000 not reported $22,000 not reported $6,000 $68,206 $5,000 not reported not reported $37,000 $548,381 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported $44,351 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable American Family Mutual Insurance Company Percent indirect expenses (out of total 2001 reported spending): 25.3% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $186,412 1. BILLING AND ENROLLMENT $11,027 2A. CLAIM PROCESSING $0 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE $8,539 $128,069 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $0 $16,709 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $2,500 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $5,059 $64,364 $12,855 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $3,623 $17,122 $954,321 $1,410,602 Other Expenses** = $341,305 + $364,782 + $0 + $3,024 + $1,208,530 + $0 + $174,729 + $500 + $2,030 + $25,832 + $2,688 + $1,454 + $4,053 + $544,262 + $2,673,189 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $527,717 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $375,809 $0 $11,563 $1,336,599 $0 $191,438 $3,000 $7,089 $90,196 $15,543 $5,077 $21,175 $1,498,583 $4,083,791 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported $595,591 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Bankers Life and Casualty Company Percent indirect expenses (out of total 2001 reported spending): 8.3% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $2,702 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING $69,891 not reported 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING $291,311 not reported 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $4,400 not reported $0 6. PROVIDER RELATIONS AND CONTRACTING $0 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $303 8. WELLNESS AND HEALTH EDUCATION $8,893 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $66,837 $475,985 not reported $43,614 + $300,956 + not reported $6,064 + + 5B. LOBBYING $96,315 + + = $3,723 + + $31,648 Other Expenses** not reported $0 + $0 + $417 + $12,256 + $0 + $92,108 + $555,453 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $6,425 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $166,206 not reported $75,262 $592,267 not reported $10,464 not reported $0 $0 $720 $21,149 $0 $158,945 $1,031,438 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $0 $869,358 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Blue Cross Blue Shield of Minnesota Percent indirect expenses (out of total 2001 reported spending): 8.6% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $10,721,829 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING $24,995,384 $143,144 $16,537,096 $15,020,807 $4,929,996 $570,675 $76,265 $7,248,052 $6,227,596 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $0 $2,530,858 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $4,372,726 $93,374,428 Other Expenses** $4,412,508 + + $33,846,267 $41,167 + $5,723,421 + + $40,445,019 $1,746,518 + $402,152 + $77,212 + $3,734,858 + $4,075,500 + $0 + $5,596,711 + $2,478,640 + + + = $31,477,224 $134,057,197 = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $15,134,337 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $58,841,651 $184,311 $22,260,517 $55,465,826 $6,676,514 $972,827 $153,477 $10,982,910 $10,303,096 $0 $8,127,569 $2,478,640 $35,849,950 $227,431,625 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $42,517,321 $17,848,493 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES LINE # 2001 INCURRED $0 $15,321,260 $0 $15,321,260 15 16 17 18 2001 PAYMENTS $0 $15,321,260 $0 $15,321,260 Central States Health & Life Co. of Omaha Percent indirect expenses (out of total 2001 reported spending): 17.1% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $8,382 1. BILLING AND ENROLLMENT $80,626 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE $4,325 $30,703 $43,731 4A. PRODUCT MANAGEMENT AND MARKETING $4,330 4B. UNDERWRITING $4,980 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $0 5B. LOBBYING $0 6. PROVIDER RELATIONS AND CONTRACTING $0 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $0 8. WELLNESS AND HEALTH EDUCATION $9,034 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $43,457 $229,568 Other Expenses** = $5,959 + $109,211 + $2,283 + $23,389 + $34,777 + $4,195 + $3,179 + $0 + $0 + $0 + $0 + $4,445 + $0 + $240,904 + $428,343 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $14,340 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $189,838 $6,608 $54,092 $78,508 $8,526 $8,159 $0 $0 $0 $0 $13,479 $0 $284,361 $657,912 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $0 $118,913 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Connecticut General Life Insurance Company Percent indirect expenses (out of total 2001 reported spending): 5.9% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $1,067,857 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING $1,847,240 reported elsewhere 2B. DETECTION AND PREVENTION OF FRAUD 4A. PRODUCT MANAGEMENT AND MARKETING $597,190 reported elsewhere 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $5,061 reported elsewhere 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $198,280 not reported 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES not reported $5,181,272 $749,390 $1,119,342 reported elsewhere $9,486 + reported elsewhere $252,321 + $371,645 + not reported $47,430 + + $905,907 reported elsewhere + + $25,305 $3,462,372 + + $134,618 $2,001,535 + + 4B. UNDERWRITING Other Expenses** + + $399,814 3. CUSTOMER SERVICE + not reported $1,697,985 + $9,711,506 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $3,069,392 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $5,309,612 reported elsewhere $1,149,204 $1,716,532 reported elsewhere $14,547 reported elsewhere $386,939 $569,925 not reported $72,735 not reported $2,603,892 $14,892,778 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $432,143 not reported Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES LINE # 2001 INCURRED not reported 15 not reported 16 $2,177,877 $2,177,877 17 18 2001 PAYMENTS not reported not reported $2,177,877 $2,177,877 Continental Assurance Company Percent indirect expenses (out of total 2001 reported spending): 24.7% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* not reported 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported + + + + + + + + + + + + + + + + Other Expenses** not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $104,283 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $538,102 $0 not reported $396,276 not reported $184,060 $0 reported elsewhere reported elsewhere $0 $211,174 $0 not applicable $1,433,895 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported not reported Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Continental General Insurance Company Percent indirect expenses (out of total 2001 reported spending): 17.6% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $0 1. BILLING AND ENROLLMENT $0 2A. CLAIM PROCESSING $0 2B. DETECTION AND PREVENTION OF FRAUD $0 3. CUSTOMER SERVICE $0 4A. PRODUCT MANAGEMENT AND MARKETING $0 4B. UNDERWRITING $0 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $0 5B. LOBBYING $0 6. PROVIDER RELATIONS AND CONTRACTING $0 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $0 8. WELLNESS AND HEALTH EDUCATION $0 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $789,530 $789,530 Other Expenses** = $21,379 + $306,100 + $0 + $258,042 + $30,172 + $0 + $7,676 + $0 + $0 + $0 + $0 + $0 + $0 + $222,688 + $846,057 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $21,379 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $306,100 $0 $258,042 $30,172 $0 $7,676 $0 $0 $0 $0 $0 $0 $1,012,218 $1,635,587 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $126,687 $206,701 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Delta Dental Plan of Minnesota Percent indirect expenses (out of total 2001 reported spending): 6.3% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $1,757,520 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $2,953,740 $115,460 $4,296,304 $1,855,082 $357,333 $725,953 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $0 $1,256,118 $644,272 $146,942 $306,622 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $2,993,053 $17,408,399 Other Expenses** $1,001,586 + $4,031,240 + $137 + $726,357 + $4,410,881 + $2,136 + $251,430 + $45,864 + $561,274 + $381,535 + $70,211 + $634,669 + $41,354 + $3,605,020 + + = $15,763,693 = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $2,759,106 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $6,984,980 $115,597 $5,022,660 $6,265,963 $359,469 $977,382 $45,864 $1,817,392 $1,025,807 $217,153 $941,291 $41,354 $6,598,073 $33,172,092 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $9,991,257 not reported1006 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES LINE # 2001 INCURRED $0 $4,301,903 $0 $4,301,903 15 16 17 18 2001 PAYMENTS $0 $4,301,903 $0 $4,301,903 Federated Mutual Insurance Company Percent indirect expenses (out of total 2001 reported spending): 7.2% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $62,461 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $1,581,212 $12,391 $39,492 $2,459,447 $296,632 $19,373 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING $0 $39,857 $39,492 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $7,695 $65,374 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $753,142 $5,376,567 Other Expenses** + + + + + + + + + + + + + + + = $29,337 $1,689,685 $3,849 $12,093 $835,397 $162,043 $5,453 $0 $9,261 $12,093 $2,156 $25,984 $0 $246,378 $3,033,729 = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $91,798 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $3,270,897 $16,240 $51,585 $3,294,844 $458,675 $24,826 $0 $49,117 $51,585 $9,851 $91,358 $0 $999,520 $8,410,296 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $3,922 $1,342,116 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES LINE # 2001 INCURRED $0 $0 $0 $0 15 16 17 18 2001 PAYMENTS $0 $0 $0 $0 First Plan of Minnesota Percent indirect expenses (out of total 2001 reported spending): 5.1% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $63,196 1. BILLING AND ENROLLMENT $207,579 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $0 $134,007 $20,893 $119,258 $66,035 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $0 $177,422 $139,376 $52,828 $87,554 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $95,450 $1,163,598 Other Expenses** + + + + + + + + + + + + + + + = $98,844 $191,611 $42,323 $105,291 $106,897 $93,727 $63,458 $0 $65,622 $101,711 $69,805 $48,197 $12,148 $94,288 $1,093,922 = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $162,040 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $399,190 $42,323 $239,298 $127,790 $212,985 $129,493 $0 $243,044 $241,087 $122,633 $135,751 $12,148 $189,738 $2,257,520 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $251,649 $359,062 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES LINE # 2001 INCURRED $3,240,602 $0 $0 $3,240,602 15 16 17 18 2001 PAYMENTS $348,156 $0 $0 $348,156 Fortis Benefits Insurance Company Percent indirect expenses (out of total 2001 reported spending): 38.2% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $57,400 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $369,692 $75,543 $199,025 $590,690 $85,519 $19,433 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING $0 $53,439 $64,990 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $1,458 $25,569 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $703,796 $2,246,558 Other Expenses** = $9,454 + $388,188 + $81,625 + $140,320 + $463,406 + $78,025 + $9,538 + $0 + $203,633 + $52,702 + ($110) + $4,913 + $8,940 + $1,743,845 + $3,184,484 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $66,855 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $757,880 $157,168 $339,345 $1,054,096 $163,544 $28,971 $0 $257,073 $117,693 $1,347 $30,482 $8,940 $2,447,641 $5,431,042 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $74 $345,952 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Fortis Insurance Company Percent indirect expenses (out of total 2001 reported spending): 12.5% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $177,398 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $377,470 $173,543 $466,309 $916,678 $556,159 $75,642 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING $0 $107,018 $150,249 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $4,848 $93,441 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $1,431,666 $4,530,427 Other Expenses** = $109,891 + $526,272 + $173,281 + $384,730 + $801,417 + $428,828 + ($2,674) + $0 + $619,816 + $307 + ($369) + $120,360 + $15,492 + $942,627 + $4,119,983 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $287,289 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $903,743 $346,824 $851,039 $1,718,096 $984,987 $72,967 $0 $726,835 $150,556 $4,479 $213,802 $15,492 $2,374,294 $8,650,410 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $3,150 $1,000,191 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Golden Rule Insurance Company Percent indirect expenses (out of total 2001 reported spending): 10.8% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $7,405 1. BILLING AND ENROLLMENT $69,906 2A. CLAIM PROCESSING $2,293 2B. DETECTION AND PREVENTION OF FRAUD $8,032 3. CUSTOMER SERVICE $0 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $0 $55,534 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $0 5B. LOBBYING $1,504 6. PROVIDER RELATIONS AND CONTRACTING $1,354 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $150 8. WELLNESS AND HEALTH EDUCATION $0 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $87,029 $233,209 Other Expenses** = $4,125 + $38,942 + $1,277 + $4,474 + $233,537 + $0 + $30,936 + $0 + $838 + $754 + $84 + $0 + $0 + $48,481 + $363,448 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $11,530 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $108,848 $3,571 $12,507 $233,537 $0 $86,470 $0 $2,343 $2,108 $234 $0 $0 $135,510 $596,657 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $469 $91,307 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Great-West Life & Annuity Insurance Co. Percent indirect expenses (out of total 2001 reported spending): 8.72% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $790,000 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING $3,223,000 not reported 2B. DETECTION AND PREVENTION OF FRAUD $1,768,000 4A. PRODUCT MANAGEMENT AND MARKETING $390,000 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $484,000 not reported 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING $833,000 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $60,000 not reported $0 not reported $110,000 + $28,000 + $0 + $46,000 + not reported $7,000 + $51,000 + $3,000 + $99,000 + not reported + $389,000 $9,439,000 = $50,000 + + $120,000 Other Expenses** + + $1,382,000 3. CUSTOMER SERVICE + not reported $66,000 + $460,000 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $840,000 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $3,223,000 not reported $1,492,000 $1,796,000 $390,000 $530,000 not reported $127,000 $884,000 $63,000 $99,000 not reported $455,000 $9,899,000 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported $780,699 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Guarantee Trust Life Insurance Co Percent indirect expenses (out of total 2001 reported spending): 8.8% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $2,324 1. BILLING AND ENROLLMENT $45,136 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE $0 $58,590 $10,388 4A. PRODUCT MANAGEMENT AND MARKETING $7,886 4B. UNDERWRITING $7,847 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $0 5B. LOBBYING $0 6. PROVIDER RELATIONS AND CONTRACTING $0 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $0 8. WELLNESS AND HEALTH EDUCATION $0 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $48,605 $180,777 Other Expenses** = $3,502 + $35,646 + $0 + $163,328 + $17,676 + $2,251 + $4,927 + $1,041 + $0 + $0 + $0 + $0 + $424 + $29,394 + $258,187 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $5,826 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $80,782 $0 $221,918 $28,064 $10,137 $12,774 $1,041 $0 $0 $0 $0 $424 $77,999 $438,964 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported $119,613 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable HealthPartners Percent indirect expenses (out of total 2001 reported spending): 8.7% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $4,666,556 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $14,992,652 $57,914 $6,296,947 $9,130,403 $2,342,361 $1,154,505 $153,000 $3,293,976 $17,146,499 $3,993,921 $700,072 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $28,018,377 $91,947,184 Other Expenses** $1,000,265 + $2,503,689 + $286,308 + $172,357 + $6,444,815 + $191,609 + $256,279 + $55,000 + $142,788 + $6,239,654 + $736,452 + $15,680 + $287,276 + + + = $46,144,219 $64,476,392 = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $5,666,822 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $17,496,341 $344,223 $6,469,304 $15,575,218 $2,533,970 $1,410,785 $208,000 $3,436,764 $23,386,153 $4,730,373 $715,752 $287,276 $74,162,596 $156,423,576 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $10,441,000 $15,952,000 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES LINE # 2001 INCURRED $3,693,265 $16,474,151 $0 $20,167,416 15 16 17 18 2001 PAYMENTS $3,711,496 $16,482,398 $0 $20,193,894 HMO Minnesota dba Blue Plus Percent indirect expenses (out of total 2001 reported spending): 8.5% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $1,233,003 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING $3,930,486 $24,720 $2,079,526 $1,672,603 $774,757 $116,258 $11,051 $1,420,308 $1,558,875 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $0 $361,574 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $4,586,389 $17,769,550 Other Expenses** = $647,533 + $5,952,869 + $6,985 + $1,103,800 + $5,528,541 + $312,680 + $232,963 + $11,563 + $780,293 + $1,877,322 + $0 + $797,552 + $74,874 + $3,648,789 + $20,975,764 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $1,880,536 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $9,883,355 $31,705 $3,183,326 $7,201,144 $1,087,437 $349,221 $22,614 $2,200,601 $3,436,197 $0 $1,159,126 $74,874 $8,235,178 $38,745,314 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $1,972,743 $4,810,356 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Jefferson Pilot Financial Insurance Company Percent indirect expenses (out of total 2001 reported spending): 12.2% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* not reported 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported + + + + + + + + + + + + + + + + Other Expenses** not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) not reported 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported $881,437 $881,437 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not applicable not applicable Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable John Alden Life Insurance Company Percent indirect expenses (out of total 2001 reported spending): 11.0% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $24,579 1. BILLING AND ENROLLMENT $115,814 2A. CLAIM PROCESSING $1,508 2B. DETECTION AND PREVENTION OF FRAUD $91,316 3. CUSTOMER SERVICE $304,095 4A. PRODUCT MANAGEMENT AND MARKETING $58,027 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING $9,723 not reported $41,148 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $1,106 $12,849 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $238,673 $959,174 $14,050 + $136,705 + $25,678 + $70,905 + $240,208 + $46,103 + $1,427 + + $60,332 Other Expenses** not reported $134,034 + ($8,675) + ($83) + $16,048 + $3,484 + $520,372 + $1,200,261 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $38,629 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $252,519 $27,187 $162,222 $544,303 $104,130 $11,151 not reported $194,367 $32,472 $1,022 $28,898 $3,484 $759,045 $2,159,435 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported $250,008 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Life Investors Insurance Company of America Percent indirect expenses (out of total 2001 reported spending): 12.5% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $12,855 1. BILLING AND ENROLLMENT $71,613 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD $0 $12,855 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING $0 $22,747 4B. UNDERWRITING $7,527 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $0 5B. LOBBYING $0 6. PROVIDER RELATIONS AND CONTRACTING $0 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $0 8. WELLNESS AND HEALTH EDUCATION $1,148 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $31,234 $159,979 Other Expenses** = $3,270 + $17,533 + $0 + $3,270 + $399,009 + $9,197 + $2,514 + $0 + $0 + $17,835 + $0 + $939 + $0 + $71,151 + $524,718 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $16,125 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $89,146 $0 $16,125 $399,009 $31,944 $10,041 $0 $0 $17,835 $0 $2,087 $0 $102,385 $684,697 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $0 $70,141 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Lincoln National Health & Casualty Insurance Company Percent indirect expenses (out of total 2001 reported spending): 15.3% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* not reported 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported + + + + + + + + + + + + + + + + Other Expenses** not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) not reported 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported $543,319 $543,319 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported $108,462 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Mayo Health Plan Percent indirect expenses (out of total 2001 reported spending): 14.1% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $71,000 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE $346,000 $49,000 $75,000 $40,000 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $0 $206,000 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING $0 $160,000 $47,000 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $1,000 8. WELLNESS AND HEALTH EDUCATION $7,000 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $226,000 $1,228,000 Other Expenses** = $49,000 + $238,000 + $34,000 + $51,000 + $28,000 + $0 + $142,000 + $6,000 + $109,000 + $32,000 + $1,000 + $5,000 + $0 + $147,000 + $842,000 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $120,000 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $584,000 $83,000 $126,000 $68,000 $0 $348,000 $6,000 $269,000 $79,000 $2,000 $12,000 $0 $373,000 $2,070,000 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 reported elsewhere $317,000 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Medica Health Plans Percent indirect expenses (out of total 2001 reported spending): 11.9% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $1,772,151 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $1,978,954 $132,381 $3,303,419 $3,068,879 $334,671 $1,763,546 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $0 $2,468,214 $2,155,526 $746,292 $94,339 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $14,958,577 $32,776,949 Other Expenses** + + $12,143,921 $15,413,979 $115,532 + $8,122,669 + + $26,217,343 $292,075 + $2,124,769 + $959,362 + $2,889,117 + $3,952,419 + $828,189 + $2,601,948 + $27,380 + + + = $36,320,362 $112,009,065 = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $13,916,072 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $17,392,933 $247,913 $11,426,088 $29,286,222 $626,746 $3,888,315 $959,362 $5,357,331 $6,107,945 $1,574,481 $2,696,287 $27,380 $51,278,939 $144,786,014 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $0 $17,151,156 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES LINE # 2001 INCURRED $0 $0 $500,000 $500,000 15 16 17 18 2001 PAYMENTS $0 $0 $0 $0 Medica Insurance Company Percent indirect expenses (out of total 2001 reported spending): 12.9% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $495,902 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $553,772 $37,044 $924,398 $858,766 $93,651 $493,494 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $0 $690,682 $603,182 $208,835 $26,399 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $4,185,868 $9,171,993 Other Expenses** $2,925,168 + $3,734,835 + $18,434 + $1,784,285 + $8,920,302 + $46,601 + $403,462 + $214,685 + $529,466 + $778,000 + $148,623 + $649,953 + ($993,873) + $5,664,465 + + = $24,824,406 = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $3,421,070 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $4,288,607 $55,478 $2,708,683 $9,779,068 $140,252 $896,956 $214,685 $1,220,148 $1,381,182 $357,458 $676,352 ($993,873) $9,850,333 $33,996,399 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $0 $7,584,172 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES LINE # 2001 INCURRED $0 $0 $0 $0 15 16 17 18 2001 PAYMENTS $0 $0 $0 $0 Metropolitan Health Plan Percent indirect expenses (out of total 2001 reported spending): 12.6% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $309,513 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE $942,756 $68,315 $1,051,578 $157,491 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $0 $59,606 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $0 $285,999 $1,121,573 $88,041 $13,124 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $1,370,427 $5,468,423 Other Expenses** = $106,953 + $336,535 + $55,594 + $98,571 + $355,579 + $0 + $120,305 + $0 + $401,170 + $54,040 + $46,595 + $738,260 + $53,486 + $1,711,771 + $4,078,859 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $416,466 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $1,279,291 $123,909 $1,150,149 $513,070 $0 $179,911 $0 $687,169 $1,175,613 $134,636 $751,384 $53,486 $3,082,198 $9,547,282 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not applicable $379,085 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Metropolitan Life Insurance Company Percent indirect expenses (out of total 2001 reported spending): 27.7% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $37,882 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING $37,714 not reported 2B. DETECTION AND PREVENTION OF FRAUD $38,597 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $42,442 not reported 6. PROVIDER RELATIONS AND CONTRACTING not reported 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES not reported $337,897 $248,515 $993,331 not reported not reported $213,528 + not reported $123,619 + + $66,176 $271,927 + + not reported not reported + + $37,952 $77,616 + + $38,416 $109,990 + + not reported 5B. LOBBYING Other Expenses** + + $38,718 3. CUSTOMER SERVICE + not reported not reported $5,590,258 + $7,628,784 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $147,872 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $115,330 not reported $310,645 $287,112 $1,035,774 not reported not reported $251,944 not reported $161,571 not reported not reported $5,656,433 $7,966,681 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported $18,328 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Monumental Life Insurance Company Percent indirect expenses (out of total 2001 reported spending): 7.64% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $3,132 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING $5,283 not applicable $754 3. CUSTOMER SERVICE $7,136 4A. PRODUCT MANAGEMENT AND MARKETING $2,654 4B. UNDERWRITING 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $2,401 not applicable not applicable 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES not applicable $50,481 $88,896 $2,345 $2,121 + not applicable not applicable not applicable not applicable $391 + + $28,678 $666 + + $443 not applicable + + 8. WELLNESS AND HEALTH EDUCATION $4,666 + + not applicable $2,766 + + not applicable Other Expenses** + + 2B. DETECTION AND PREVENTION OF FRAUD 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS + not applicable $25,330 + $127,181 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $5,898 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $9,949 not applicable $1,420 $96,032 $4,999 $4,522 not applicable not applicable not applicable not applicable $834 not applicable $54,008 $177,662 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not applicable $22,901 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Mutual of Omaha Insurance Company Percent indirect expenses (out of total 2001 reported spending): 25.3% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $18,777 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $621,090 $12,735 $359,334 $1,138,950 $170,565 $13,048 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING $0 $13,383 $50,090 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $282 $39,364 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $127,073 $2,564,691 Other Expenses** = $16,008 + $533,932 + $1,633 + $200,665 + $4,136,619 + $79,194 + $5,688 + $0 + $7,678 + $13,576 + $9,216 + $7,640 + $97 + $152,336 + $5,164,282 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $34,785 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $1,155,022 $14,368 $559,999 $5,275,569 $249,759 $18,736 $0 $21,061 $63,666 $9,498 $47,004 $97 $279,409 $7,728,973 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $217,168 $384,492 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Physicians Mutual Ins. Co. Percent indirect expenses (out of total 2001 reported spending): 18.4% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $132,885 1. BILLING AND ENROLLMENT $110,535 2A. CLAIM PROCESSING $5,229 2B. DETECTION AND PREVENTION OF FRAUD $151,968 3. CUSTOMER SERVICE $127,216 4A. PRODUCT MANAGEMENT AND MARKETING $35,335 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $21,009 not reported 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES not reported $11,741 $5,262 + $726,801 + $19,991 + $12,079 + + $24,657 $108,672 + + not reported $383,659 + + not reported Other Expenses** + + not reported 8. WELLNESS AND HEALTH EDUCATION + not reported not reported not reported not reported $105,092 + $4,971 + $414,201 $1,023,034 $137,076 + $1,515,345 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $516,544 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $219,207 $16,970 $157,230 $854,017 $55,326 $33,088 not reported not reported not reported not reported $129,748 $4,971 $551,277 $2,538,379 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $0 $485,840 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable PreferredOne Community Health Plan Percent indirect expenses (out of total 2001 reported spending): 7.6% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $146,524 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $640,434 $69,866 $232,885 $173,694 $98,976 $38,814 $27,170 $332,832 $106,739 $39,785 $51,429 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $354,179 $2,313,327 Other Expenses** + + + + + + + + + + + + + + + = $82,740 $361,644 $39,452 $131,507 $98,082 $55,890 $21,918 $15,342 $187,945 $60,274 $22,466 $29,041 $0 $200,000 $1,306,301 = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $229,264 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $1,002,078 $109,318 $364,392 $271,776 $154,866 $60,732 $42,512 $520,777 $167,013 $62,251 $80,470 $0 $554,179 $3,619,628 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $0 $787,263 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES LINE # 2001 INCURRED $0 $0 $0 $0 15 16 17 18 2001 PAYMENTS $0 $0 $0 $0 Principal Life Insurance Company Percent indirect expenses (out of total 2001 reported spending): 9.3% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $578,717 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $3,262,162 reported elsewhere reported elsewhere reported elsewhere $249,611 reported elsewhere 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES reported elsewhere $6,724,167 $3,910,724 reported elsewhere $61,842 reported elsewhere $91,942 $106,976 + reported elsewhere $38,157 + + $1,613,636 reported elsewhere + + $89,035 reported elsewhere + + $214,533 $1,398,069 + + $144,298 $248,021 + + $572,172 Other Expenses** + + reported elsewhere 8. WELLNESS AND HEALTH EDUCATION + reported elsewhere $691,558 + $6,547,293 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $826,739 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $4,660,231 reported elsewhere reported elsewhere $4,482,897 reported elsewhere $206,140 reported elsewhere $306,476 $356,587 reported elsewhere $127,193 reported elsewhere $2,305,195 $13,271,461 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $518,988 $2,075,768 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable ReliaStar Life Insurance Company Percent indirect expenses (out of total 2001 reported spending): 13.0% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $17,122 1. BILLING AND ENROLLMENT $7,880 2A. CLAIM PROCESSING $0 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $8,791 $70,852 $31,838 $18,865 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $0 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING $6,848 $11,357 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $0 $13,065 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $51,353 $237,971 Other Expenses** = $72,057 + $28,550 + $0 + $41,357 + $156,238 + $96,025 + $41,600 + $0 + $17,964 + $30,197 + $793 + $28,811 + $0 + $129,149 + $642,741 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $89,179 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $36,430 $0 $50,148 $227,090 $127,863 $60,465 $0 $24,812 $41,554 $793 $41,876 $0 $180,502 $880,712 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $0 $161,672 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Sentry Select Insurance Company Percent indirect expenses (out of total 2001 reported spending): 15.7% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* reported elsewhere 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING + $151,000 reported elsewhere 2B. DETECTION AND PREVENTION OF FRAUD $36,000 4A. PRODUCT MANAGEMENT AND MARKETING $6,000 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $5,000 reported elsewhere + reported elsewhere + $112,000 $341,000 $4,000 $4,000 $1,000 $1,000 + + reported elsewhere reported elsewhere + + reported elsewhere $18,000 + + reported elsewhere reported elsewhere + + reported elsewhere Other Expenses** + + $31,000 3. CUSTOMER SERVICE + reported elsewhere reported elsewhere reported elsewhere reported elsewhere reported elsewhere reported elsewhere $13,000 + $41,000 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) reported elsewhere 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $169,000 reported elsewhere $35,000 $40,000 $7,000 $6,000 reported elsewhere reported elsewhere reported elsewhere reported elsewhere reported elsewhere reported elsewhere $125,000 $382,000 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported $82,000 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Sioux Valley Health Plan of Minnesota Percent indirect expenses (out of total 2001 reported spending): 10.4% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $32,954 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING $30,349 not reported 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE $6,482 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $6,482 not reported 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $38,035 not reported $187,750 $798 not reported not reported $8,112 + $12,767 + + $32,954 $798 + + not reported $86,618 + + not reported not reported + + $10,145 $86,618 + + not reported 5B. LOBBYING $66,227 + + $30,349 Other Expenses** not reported not reported not reported $66,227 + $328,166 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $99,181 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $116,967 not reported $116,967 $7,281 $7,281 not reported not reported $18,257 $50,801 not reported not reported not reported $99,181 $515,915 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported $83,698 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable State Farm Mutual Automobile Insurance Company Percent indirect expenses (out of total 2001 reported spending): 14.4% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $181,066 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $1,619,482 $85,236 $52,811 $95,060 $10,562 $105,621 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING $0 $22,633 $52,811 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $7,544 $75,445 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $150,888 $2,459,159 Other Expenses** + + + + + + + + + + + + + + + = $13,521 $1,371,251 $72,171 $74 $1,726,877 $5,113 $26,678 $19,028 $32 $11,948 $11 $11,979 $0 $15,208 $3,273,891 = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $194,587 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $2,990,733 $157,407 $52,885 $1,821,937 $15,675 $132,299 $19,028 $22,665 $64,759 $7,555 $87,424 $0 $166,096 $5,733,050 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $2,298 $864,201 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES LINE # 2001 INCURRED $0 $0 $0 $0 15 16 17 18 2001 PAYMENTS $0 $0 $0 $0 The Canada Life Assurance Company Percent indirect expenses (out of total 2001 reported spending): 23.3% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $44,138 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING $28,960 not applicable $9,200 $149,830 4A. PRODUCT MANAGEMENT AND MARKETING $56,728 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT $190 not applicable 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES not applicable $362,800 $298,475 $6,656 $119 + not applicable not applicable not applicable not applicable $3,733 + + $59,543 $811 + + $14,211 not applicable + + not applicable 8. WELLNESS AND HEALTH EDUCATION $8,776 + + not applicable $24,502 + + not applicable Other Expenses** + + 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE + not applicable $137,390 + $480,462 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $68,640 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $37,736 not applicable $10,011 $448,305 $63,384 $309 not applicable not applicable not applicable not applicable $17,944 not applicable $196,933 $843,262 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not applicable ($1,523) Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable The Guardian Life Insurance Company of America Percent indirect expenses (out of total 2001 reported spending): 18.0% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $144,157 1. BILLING AND ENROLLMENT $123,966 2A. CLAIM PROCESSING $5,778 2B. DETECTION AND PREVENTION OF FRAUD $84,775 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING $285,736 reported elsewhere 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING $14,810 reported elsewhere 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES not applicable $808,831 $992,179 reported elsewhere $8,916 + reported elsewhere reported elsewhere $50,125 + + $148,177 $53,537 + + reported elsewhere $4,284 + + reported elsewhere $116,126 + + $1,432 $93,371 + + reported elsewhere Other Expenses** + + 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT + not applicable reported elsewhere reported elsewhere $63,223 + $1,381,761 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $237,528 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $240,092 $10,062 $138,312 $1,277,915 reported elsewhere $23,726 reported elsewhere reported elsewhere $51,557 not applicable reported elsewhere reported elsewhere $211,400 $2,190,592 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $3,003 $1,069,727 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable The Prudential Ins Co of America Percent indirect expenses (out of total 2001 reported spending): 5.1% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* not reported 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported + + + + + + + + + + + + + + + + Other Expenses** not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported not reported = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $82,463 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $206,156 not reported $109,950 $144,309 not reported $13,744 not reported $34,359 not reported $2,749 not reported not reported $780,646 $1,374,376 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported $15,428 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Trustmark Insurance Company Percent indirect expenses (out of total 2001 reported spending): 16.6% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $62,779 1. BILLING AND ENROLLMENT $425,639 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING $4,002 $48,830 $349,421 $64,964 $25,435 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS $0 5B. LOBBYING $3,919 6. PROVIDER RELATIONS AND CONTRACTING $6,638 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $3,600 $27,042 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $3,600 $103,113 $1,128,982 Other Expenses** = $10,729 + $149,582 + $678 + $18,163 + $60,777 + $43,336 + $11,587 + $0 + $2,679 + $22,740 + $400 + $5,007 + ($2,706) + $87,026 + $409,998 + = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $73,508 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $575,221 $4,680 $66,993 $410,198 $108,300 $37,022 $0 $6,598 $29,378 $4,000 $32,049 $894 $190,139 $1,538,980 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $64,484 $75,276 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable UCare Minnesota Percent indirect expenses (out of total 2001 reported spending): 8.1% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* + $624,042 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE $4,785,580 $17,456 $1,398,430 $1,217,603 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $0 $621,072 $52,446 $1,997,444 $2,405,008 $22,358 $417,022 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES $0 $2,081,128 $15,639,589 Other Expenses** $449,163 + $3,176,918 + $6,258 + $920,582 + $1,688,991 + $0 + $237,890 + $12,908 + $2,690,493 + $3,008,022 + $896,056 + $167,965 + $555,983 + $2,445,386 + + = $16,256,615 = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $1,073,205 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $7,962,498 $23,714 $2,319,012 $2,906,594 $0 $858,962 $65,354 $4,687,937 $5,413,030 $918,414 $584,987 $555,983 $4,526,514 $31,896,204 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 $0 $3,067,756 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES LINE # 2001 INCURRED $0 $1,169,760 $0 $1,169,760 15 16 17 18 2001 PAYMENTS $0 $1,169,760 $0 $1,169,760 United American Insurance Company Percent indirect expenses (out of total 2001 reported spending): 15.5% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $3,369 1. BILLING AND ENROLLMENT $34,139 2A. CLAIM PROCESSING $1,634 2B. DETECTION AND PREVENTION OF FRAUD $8,643 3. CUSTOMER SERVICE $38,893 4A. PRODUCT MANAGEMENT AND MARKETING $3,369 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING $2,421 not reported not reported 9. RESEARCH AND PRODUCT DEVELOPMENT 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES + + + not reported + + + + $12,835 not reported + + $32,637 $142,842 Other Expenses** not applicable not applicable not applicable $193,748 not applicable not applicable not applicable not applicable not applicable not applicable not applicable not applicable $112,421 + $306,169 + = = not applicable + + $4,902 8. WELLNESS AND HEALTH EDUCATION + + 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT + LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $3,369 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $34,139 $1,634 $8,643 $232,641 $3,369 $2,421 not reported not reported $4,902 not reported $12,835 not reported $145,058 $449,011 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported $89,021 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable World Insurance Company Percent indirect expenses (out of total 2001 reported spending): 13.9% 2001 HEALTH PLAN FINANCIAL AND STATISTICAL REPORT MINNESOTA DEPARTMENT OF HEALTH Report for period: 1/1/2001 to 12/31/2001 The data submitted in this report may be estimated using existing accounting methods with allocations to specific categories. This information is intended to provide detail about the types of indirect health care expenses. INDIRECT EXPENSE CATEGORY Salaries and Benefits* $309,221 1. BILLING AND ENROLLMENT 2A. CLAIM PROCESSING 2B. DETECTION AND PREVENTION OF FRAUD 3. CUSTOMER SERVICE 4A. PRODUCT MANAGEMENT AND MARKETING 4B. UNDERWRITING 5A. REGULATORY COMPLIANCE AND GOVERNMENT RELATIONS 5B. LOBBYING 6. PROVIDER RELATIONS AND CONTRACTING 7. QUALITY ASSURANCE AND UTILIZATION MANAGEMENT 8. WELLNESS AND HEALTH EDUCATION $395,430 reported elsewhere reported elsewhere reported elsewhere 10. CHARITABLE CONTRIBUTIONS 11. GENERAL ADMINISTRATION 12. TOTAL INDIRECT HEALTH CARE EXPENSES + reported elsewhere + reported elsewhere + reported elsewhere + $108 $349,451 $1,381,838 reported elsewhere reported elsewhere $219,038 reported elsewhere $170,908 + + reported elsewhere $470,645 + + $143,595 $368,038 + + $184,033 Other Expenses** + + reported elsewhere 9. RESEARCH AND PRODUCT DEVELOPMENT + reported elsewhere reported elsewhere reported elsewhere reported elsewhere reported elsewhere $128 + $415,920 + $1,644,677 + = = LINE TOTAL (FOR INDIRECT EXPENSE # CATEGORY) $677,259 1 = 2A = 2B = 3 = 4A = 4B = 5A = 5B = 6 = 7 = 8 = 9 = 10 = 11 = 12 $866,075 reported elsewhere reported elsewhere $403,071 reported elsewhere $314,503 reported elsewhere reported elsewhere reported elsewhere reported elsewhere reported elsewhere $236 $765,371 $3,026,515 * Include ONLY salaries and benefits of central office staff who do not provide direct patient care **Include expenses OTHER THAN salaries and benefits Please put taxes and assessments on lines 13 and 14. Do not include the taxes in total indirect expenses (line 12, above) 13. MINNESOTACARE TAX 13 14. OTHER TAXES AND ASSESSMENTS 14 not reported $532,488 Capital costs go on lines 15, 16, and 17; report both the 2001 incurred costs and 2001 payments Depreciation associated with these capital expenditures is to be included in lines 1-12 as organizational expenses 15. CAPITAL COSTS ON BEHALF OF A HOSPITAL OR CLINIC 16. CAPITAL ACQUISITIONS 17. OTHER CAPITAL COSTS 18. TOTAL CAPITAL EXPENDITURES 2001 INCURRED not applicable not applicable not applicable not applicable LINE # 15 16 17 18 2001 PAYMENTS not applicable not applicable not applicable not applicable Appendix A Appendix B Definitions: Indirect Health Care Expenses Line 1. Billing and enrollment expenses. "Billing and enrollment expenses" means all costs associated with group and individual billing, member enrollment and premium collection and reconciliation functions. This may include costs for the collection and reconciliation of cash, group and membership set-up and maintenance, contract, identification card, and directory preparation and issuance, electronic data interchange expenses pertaining to billing and enrollment, and enrollment materials. Examples of traditional expense categories that your company may allocate in whole or in part to billing and enrollment expenses include finance and information systems. Lines 2a and 2b. Claim processing expenses. "Claim processing expenses" means all costs associated with the adjudication and adjustment of claims, coordination of benefits processing, maintenance of the claim system, printing of claim forms, claim audit function, electronic data interchange expenses pertaining to claim processing, and fraud investigation. Examples of traditional expense categories that your company may allocate in whole or in part to claim processing expenses include information systems and legal. Report expenses for fraud prevention and detection (investigation) in line 2b. Report all other claim processing expenses in line 2a. Line 3. Customer service expenses. "Customer service expenses" means all costs associated with individual, group, or provider support relating to membership, open enrollment, grievance resolution, claim problems, and specialized phone services and equipment. Examples of traditional expense categories that your company may allocate in whole or in part to customer service expenses include information systems, finance, legal, and sales and marketing. Lines 4a and 4b. Product management and marketing expenses. "Product management and marketing expenses" means all costs associated with the management and marketing of current products. This may include costs relating to product promotion and advertising, sales, pricing, broker fees and commissions, internal commissions and commissions processing, marketing materials, account reporting, changes or additions to current products, and enrollee education regarding coverage. Examples of traditional expense categories that your company may allocate in whole or in part to product management and marketing expenses include information systems, underwriting, legal, finance, actuarial, public relations, and network management. Report expenses for underwriting in line 4b. Report all other product management and marketing expenses in line 4a. Lines 5a and 5b. Regulatory compliance and government relations expenses. "Regulatory compliance and government relations expenses" means all costs associated with federal and state reporting, rate filing, state and federal audits, tax accounting, lobbying, licensing and filing fees, and costs associated with the preparation and filing of all financial, utilization, statistical, and quality reports, and administration of government programs. Examples of traditional expense categories that your company may allocate in whole or in part to regulatory compliance and government relations expenses include information systems, finance, actuarial, sales and marketing, underwriting, contract, legal, utilization management, quality assurance, and compliance. Report expenses related to lobbying in line 5b. Report all other regulatory compliance and government relations expenses in line 5a. Line 6. Provider relations and contracting expenses. "Provider relations and contracting expenses" means all costs associated with contract negotiation and preparation, monitoring of provider compliance, field training with providers, provider communication materials and bulletins, and administration of provider capitations and settlements. Examples of traditional expense categories that your company may allocate in whole or in part to provider relations and contracting expenses include finance, legal, accounting, actuarial, and information systems. Line 7. Quality assurance and utilization management expenses. "Quality assurance and utilization management expenses" means all costs associated with quality assurance, practice protocol development, utilization review, peer review, credentialing, outcomes analysis related to existing products, nurse triage and other medical care evaluation activities. Examples of traditional expense categories that your company may allocate in whole or in part to quality assurance and utilization management expenses include information systems and legal. Line 8. Wellness and health education expenses. "Wellness and health education expenses" means all costs associated with wellness and health promotion, disease prevention, member education and materials, provider education, and outreach services. Examples of traditional expense categories that your company may allocate in whole or in part to wellness and health education expenses include marketing, medical services, and printing. Line 9. Research and product development expenses. "Research and product development expenses" means all costs associated with outcomes research, medical research programs, product design and development for products and programs not currently offered, major systems development, and integrated service network development. Examples of traditional expense categories that your company may allocate in whole or in part to research and product development expenses include actuarial, information systems, marketing, finance, underwriting, and wellness programs. Line 10. Charitable contributions expenses. "Charitable contributions expenses" means all costs related to contributions made for charitable purposes. Line 11. General administration expenses. "General administration expenses" means all costs not outlined or allocated to the categories of billing and enrollment, claim processing, customer service, product management and marketing, regulatory compliance and government relations, provider relations and contracting, quality assurance and utilization management, wellness and health education, research and product development, charitable contributions. Examples of traditional expense categories that your company may allocate in whole or in part to general administration expenses include human resources, facility maintenance, payroll, general accounting, finance, executive, internal audit, treasury, actuarial, finance, information systems, office management and occupancy costs, general office supplies and equipment, legal, board, outside consulting services, membership fees in trade organizations, public relations, and mail room. Taxes and assessments are not included in these costs. Line 12. Total indirect health care expenses. Total lines 1 through 11. This total must match the sum of line 12, Page 3 for all columns. Line 13. MinnesotaCare tax expenses. "MinnesotaCare tax expenses" means all payments paid to providers under Minnesota Statutes, section 295.582 and payments made as a provider under Minnesota Statutes, section 295.52, for the MinnesotaCare tax. Line 14. Other taxes and assessments expenses. "Other taxes and assessments expenses" means all payments or amounts payable to government agencies except for the MinnesotaCare tax under Minnesota Statutes, section 295.52 and Minnesota Statutes, section 295.582. This category does not include fees or fines paid to government agencies. Line 15. Capital Costs on behalf of a hospital or clinic. These expenditures are for capital costs that are incurred and/or paid on behalf of a hospital or clinic (or part of a partnership, joint venture, integration, or affiliation agreement). Report payments made during the calendar year (including lease payments) along with any costs incurred during the year. Line 16. Capital Acquisitions. These expenditures are for the acquisition of capital. Report payments made during the calendar year (including lease payments) along with any costs incurred during the year. Line 17. Other Capital Costs. These expenditures are for other costs, such as legal or administrative costs, that are directly associated with the incurring of capital costs. Report payments made during the calendar year (including lease payments) along with any costs incurred during the year. Line 18. Total Capital Expenditures. This is the total of all the incurred capital expenditures listed on lines 15, 16, and 17, and of the payments listed on lines 15, 16, and 17.
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