Matakuliah Tahun : Perancangan Manajemen Mutu : 2009 Statistically-Based Quality Improvement for Variables Pertemuan 23-24 Chapter 13: Statisticall Base Quality Improvement for Attributes Reference: S. Thomas Foster, “Managing Quality: An Integrative Approach”, Second Edition, Pearson Prentice Hall, New Jersey, 2003 Bina Nusantara University 3 Statisticall Base Quality Improvement for Attributes • • • • • • Generic Process for Developing Attributes Charts Understyanding Attributes Charts Attributes Charts Summary Choosing the Right Attributes Charts Realibility Models Discussion and Questions Bina Nusantara University 4 Generic Process for Developing Attributes Charts • Identify critical operations in the process where inspection might be needed • Identify critical product characteristics • Determine whether the critical product caracteristic is a variable or an attribute • Select the appropriate process chart from the many types of charts • Establish the control limit and use the chart to continually monitor and improve • Update the limits when chages have been made to the process Bina Nusantara University 5 Understyanding Attributes Charts • • • • p and np Charts for Proportion Defective Using Excel to Draw p Charts c and u Charts Using Excel to Draw c and u Charts Bina Nusantara University 6 Attributes Charts Summary Bina Nusantara University 7 Choosing the Right Attributes Charts Bina Nusantara University 8 Realibility Models Bina Nusantara University 9 Discussion and Questions • Case 13-1: – Decision Scienes Institute National Conference Bina Nusantara University 10
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