Matakuliah Tahun Versi :A0334/Pengendalian Lingkungan Online : 2005 : 1/1 Pertemuan 21 Contingency Planning 1 Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : • Mahasiswa dapat menunjukkan hubungan antara Contingency planning dan crisis management 2 Outline Materi • Business Continuity and Crisis Management – Changing The Corporate Culture – Avoiding Planning Bureaucracy 3 Business Continuity and Crisis Management • In August 2002, the Financial Services Authority (FSA) expressed deep concern over the high percentage of its members who did not have a business continuity and/or crisis management capability. 4 • They emphasised that a robust, effective and fit-for-purpose preparedness is essential – and complacency is unacceptable – in the face of the challenges and threats that inevitably arise in today’s business climate. 5 • As an organisation can never be fully in control of its business environment, it is safe to assume that all organisations will face a business continuity event at some point. 6 Changing The corporate Culture • Ignoring business continuity issues can happen for a number a reasons, ranging from denial through disavowal to rationalisation. 7 • A process of ‘group think’ can develop, whereby an organisation genuinely starts to believe that their size, or some other feature, makes them immune to disaster. 8 The End 9
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