Contents Introduction Question CLI GUI Expected outputs Successful submission Unsuccessful submission Introduction This document describes the process on how to install feature keys on Cisco Contributed by Handy Putra, Cisco TAC Engineer. Question How to install feature keys on a Cisco ESA, WSA and SMA Feature Keys are sent from Cisco through email to your nominated address. The email is sent from "[email protected]" with an attachment that contains the feature keys for install. Sample feature keys in the attachment below: To install the feature keys on the appliance via the Command Line Interface (CLI) or the Graphical User Interface (GUI). Please see the process below: CLI CLI> featurekey Enter feature key, or press Enter to go to the main prompt. []> <feature key - from the example above copy and paste the "key" section> GUI 1. Under System Administration ---> Feature Keys in the 'Feature Activation' section, enter the feature key into the 'Feature Key' field. 2. Click 'Submit key'. Below is the screenshot from the GUI for the above instructions: Expected outputs Successful submission ● ● When key submission is successful, a License Agreement page will appear and require to 'Accept' the agreement. Once accepted, should receive a message similar to below: Unsuccessful submission ● ● ● ● When key submission is not successful, an error message will be generated. The error message will vary depend on the reason of the failure (for example: feature key is malformed, feature key has already been used on host). Below is one of the example: Recommend to contact Licensing team at [email protected] or lodge a Support Case from www.cisco.com to get further assistance.
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