Brand Media Monitor VIII Edition 2016 - 2018 The fastest way to understand your brand Brand Media Monitor VIII © TNS 1 What makes Brand Media Monitor unique ? Brand Media Monitor VIII © TNS Brand Media Monitor : The USP’s The BMM starts where the CIM surveys end : richer descriptions of people (>< CIM : merely socio-demographics) relevant segmentations of 1000+ brands (>< no brands in CIM TGM) A 360° and 3D approach of media and touchpoints (>< still no ‘roof’ above tactical surveys CIM) A unisource combination of people, brands and media A solid data collection method : single source (two waves) , self-administered online questionnaire, large representative sample (n=4800+) A long term project : bi-annual, stability and innovation Integration of internationally validated research tools : Semiometrie, Connected Life, TGI attitudes, … that offer exclusivity and insight A differentiated offer for all industry parties : media owners, sales houses, media agencies, advertisers, agencies, researchers, … Member survey of the international TGI network (Kantar) Brand Media Monitor VIII © TNS 5 Als je de BMM in één beeld wil vatten, dan is het een driehoek. Een driehoek die de drie pijlers verbindt waar onze industrie op steunt : de mensen, de merken en de media. Depuis sa quatrième édition, nous avons transformé notre triangle en lui donnant un aspect tridimensionnel. Pour symboliser le fait que l’étude a gagné en profondeur. Et permet des analyses plus riches que le croisement à deux dimensions d’une marque avec une cible, d’un média avec une marque, d’une cible avec un média… Brand Media Monitor VIII © TNS 6 The three pillars for any effective communication strategy 1. Can I define The Target group? Who ? 3. Where can I touch the target group ? The Contacts ? Where can we touch ? 2. Do I understand the Target group ? The Message? How does it feel? Brand Media Monitor VIII © TNS 7 BMM 2016-2018: The Concept COMMERCIAL STRATEGY : How big is my market ? How many clients and potential clients does my brand have ? How do they behave ? MEDIA STRATEGY : Through which media,channels, devices and touchpoints can I reach my clients and my propects ? CREATIVE STRATEGY : Who are my clients and prospects ? What drives and moves them ? Brand Media Monitor VIII © TNS 8 BMM 2016-2018: The Content 100 / 45 SECTORS Usage & Purchase Frequency Shopping location Motivations Touchpoints in Path to Purchase Word of Mouth 1000+ BRANDS • Awareness Usage Attitude Recommendation (NPS) STRATEGICAL media types TACTICAL titles & frequencies SOCIO-DEMOGRAPHICS SEMIOMETRY ATTITUDES (TGI) CONTEXT EQUIPMENT, DEVICES & ACCESS POINTS SHOPPER TYPOLOGY INNOVATION & EARLY ADOPTERS THE DIGITAL CONSUMER Brand Media Monitor VIII © TNS 9 BMM VIII (2016-2018): The method ■ Eighth wave of the study (° 2001) , launched April 30 2016 ■ Sample ■ N = 4.860 ■ Representative of the Belgian population aged 18-64 years ■ Method: Online Self Completion (TNS OAP panel + preferred suppliers) ■ Period of fieldwork ■ “Media” questionnaire: November 2015 – January 2016 (45 min.) ■ “Brands & People” questionnaire: January – February 2016 (41 min.) ■ 3 shortened versions of each questionnaire , linked together in one database through a validated ascription ■ Reweighing towards the CIM Golden Standard (Sex, Age, Education, Profession, Social Group, Region, Language) Brand Media Monitor VIII © TNS 10 Brand Media Monitor 2016-2018 : The Novelties Methodology : • Larger sample (+ 20%) : n= 4.860 (BMM VII : n= 4.082) • Shorter questionnaires (- 40%) per respondent (better response rate, less respondent fatigue, more valid responses) • no fixed split runs products & brands questionnaire but single source with abbreviated versions (media and products/brands) per respondent • Merger of different versions through validated ascription Database : • One complete database in stead of 3 partial versions > uniformity of results / all data can be cross-analysed. • (under study) Introduction of a probabilized media database for planning purposes (optional) Brand Media Monitor VIII © TNS 11 Brand Media Monitor 2016-2018 : The Novelties People : • Socio’s : Out : lifestages & equipment TGI • Typo’s : • Digital Life & SOM typologies replaced by one Connected Life segmentation • TGI Attitudes : update Dimensions Brands : • Updated list of categories and brands • Distinction between ‘main’ (45) and ‘sub’ categories (99) of products • Main Categories : • Larger list of purchase locations • New : Use of information sources (‘touchpoints’) in different stages of the path to purchase : inform / compare / buy / after sales service • Specific categories : New questions • Durables : Purchase intention • Budget : supermarket / clothing / car / holiday • Cars : Fuel actual / future car • Tobacco : Smoker ? / Frequency of tobacco products • Use of Light products • Brands : • Awareness question as first separate filter Brand Media Monitor VIII © TNS 12 Brand Media Monitor 2016-2018 : The Novelties Media : •All : Recency questions added to calculate AIR figures •Mediatypes : Audio- and videostreaming added as separate media categories •Print : •Dailies : Distinction digital reading between website on PC and on smartphone/tablet •Magazines : Out : Reach per device •Out : International titles •Shorter lists of topics of interest •TV /Radio : •Shorter lists of programme formats and music styles •Extra : VOD – services and audiostreaming (reach per brand) •Digital provider : moved to Brands •Reach station websites per device •Extra : simultaneous use of radio + Internet / attitudes radio •Outdoor : •Longer list of billboards / locations •Appreciation of advertising on public transport Brand Media Monitor VIII © TNS 13 Brand Media Monitor 2016-2018 : The Novelties Media •Internet : •Out : categories of activities Digital Life •Update list of internet activities •Extra : use of ad-blockers / interest in dedicated apps in points of sale •SOM : out : questions SOM-typology / in : reach indicators per brand •Extra : Connected Life attitudes •Direct Mail : •Paper vs e-mail •Touchpoints & Events : •Out : Fairs & Exhibitions •Out : Visit (last week) types of shops •Out : Sports •Touchpoints : Frequencies •Mobile Devices : •Game consoles : out : activities •Smartphone / tablet : update list of activities •Extra : possession of a smartwatch Brand Media Monitor VIII © TNS 14 General Overview Media Brand Media Monitor VIII © TNS 97 Media : Strategical – Media types General use of media types (16) Above : Dailies Magazines (general vs specialized) Television / video streaming / view on demand Radio / audio streaming Internet (sites, e-mail) Cinema Free regional press Unaddressed Mail (folders) Direct (e-)Mail Outdoor (affichage) Parameters : Total Usage Frequency Duration Segmentation : Density CIM (HML) Quintiles TGI 360° Brand Media Monitor VIII © TNS 98 Media: Strategical – Communication Channels General use of media types Below / other touchpoints : Parameters : Mobile phone & tablet Total Usage Game Consoles Frequency Events Other advertising touchpoints (instore advertising, promotion, boomerang cards, mobile, sponsoring, product placement, samples, free trials, gadgets, coupons, recommendations, pop up stores,…) 360° Brand Media Monitor VIII © TNS 99 Media: Tactical – Media titles Titles (filter per language) 16 dailies (8 Fr, 8 Nl) + 21 supplements (9 Fr, 12 Nl) + digital versions 108 magazines (51 Fr, 57 Nl) + digital versions 52 TV stations (32 Fr, 20 Nl) 14 view on demand services (6 Fr, 8Nl) 25 radio stations (13 Fr, 12 Nl) 9 audio streaming services 198 media-sites (102 Fr, 96 Nl) + 74 other websites 15 social online media 4 regional free papers (2Fr, 2 Nl) 17 types of billboards Information Reach (all vs non) Frequency (regular vs irregular) Recency Preference (TV, radio) Brand Media Monitor VIII © TNS 100 Media: Context – Content Qualitative questions (preferences / usage) Dailies Magazines TV Types of movies (15) Types of info (15) Types of info (15) Radio Internet Program types (14) Activities on the internet (34) Music genres (15) Purchases on the Internet (14) Program types (15) Digital TV Services (13) Free Regional Press Mail (Direct/Unaddressed) Mobile phone / Tablet Touchpoints Events Types of info (13) Product categories (13) Activities (27) Touchpoints (16) Type of events (15) Brand Media Monitor VIII © TNS 101 Media: Equipment, Devices & Access points Media equipment TV : • number of TV-sets / cable TV / satellite dish / digital decoder / PVR / Smart-tv / videorecorder / DVD / Blu-Ray / game console / chromecast Radio : • number of radiosets / Wifi / DAB / MP3 or Ipod / streaming radio Internet : • number of desktop PC, laptop PC, tablets, smartphones Mailbox Media : • anti-advertising sticker Gameconsoles (with multimedia): • portable vs non portable Mobile : • GSM / smartphone / tablet / Android vs iOS vs Windows Brand Media Monitor VIII © TNS 102 Media: Equipment, Devices & Access points Devices and access points (frequency) Dailies : • paper / PC / smartphone or tablet (websites or mobile apps) Magazines : • paper / PC / smartphone or tablet (websites or mobile apps)/ TV : • PC / hometheater or mediacenter / GSM or smartphone / TV-set / iPad or tablet / game console or other electronical device Radio : • PC / hometheater or mediacenter / GSM or smartphone / iPad or tablet / game console / mp3-player / podcasts / streaming radio / auto radio Internet : • Devices : PC / GSM or smartphone or iPhone / smart or connected TV / iPad or tablet / game console / other electronical device • Locations : home / work / school / outdoor / library or cybercafé / elsewhere Brand Media Monitor VIII © TNS 103 BMM VIII: Access Different possibilities according to client’s priorities : Access to data in the Galileo software (standard B-band for media centers) Brand Report / Sector Report (Excel or PPT) Media Report (tactical or strategical) (Excel or PPT) Brand Media Monitor VIII © TNS 119 Brand Media Monitor VIII Edition 2016 - 2018 The fastest way to understand your brand Contact: Jan Drijvers Client Service Manager [email protected] | +32 2 300 2147 Brand Media Monitor VIII © TNS 21
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