January 2017 A NOTE FROM THE CEO At Mainstreet, we know you and all of our members want the best member service experience possible. Your standards are high, and they should be –after all, you own the place. That’s why we are so proud of our 96.9% member satisfaction rating in our most recent member survey.* Feeling broke post-holiday? A debt consolidation loan from Mainstreet can help you piece together a financial plan for the New Year. Low rates and fees will keep payments within any budget. Online payment or auto pay make keeping track of payments easy and quick. Our Debt Consolidation Calculator under Loan Calculators in our Resources menu at mainstreecu.org can help you choose the right amount. Apply online 24/7, by calling 913.599.1010, or by visiting your nearest branch. Chip cards cut down on fraud. Members should still be vigilant online. Mainstreet’s transition to chip-enabled credit and debit cards significantly decreased fraud for members at the register, but what about online? According to a study done by MasterCard®, 77% of consumers are worried about the security of online transactions. You have options to keep you safer. Mainstreet offers Bill Payer, free to members, via OnlineAccess or consider one of these services. Paypal: Establish a Paypal account and link it to your checking account, credit or debit card. When shopping or paying bills online, enter your Paypal information. Merchants won’t have direct access to your financial or personal data. In order to keep pace with your needs and expectations, Mainstreet needs to grow with you. This past year, you may have seen new faces in our branches and heard new voices in our call center as we added, promoted, and repositioned staff to better serve you and our membership. Change can be exciting because it brings new opportunities, but I know it can also be confusing – especially if you no longer see your favorite Teller or Member Service Representative at your branch. That is why we’ve dedicated a part of this newsletter to sharing the details of our recent growth and changes on Page 2. As we enter 2017, all of us at Mainstreet will continue to hold our member service standards high. We will strive to offer products and services that meet your lending and savings needs. And, we will work to help you make the smartest financial choices for you and your family. As your credit union, we take the philosophy of People Helping People very seriously – it’s at the core of what we do, every single day. Google Checkout: Use this site to store credit card numbers and shipping addresses for easier checkout. Happy New Year to you and yours, John D. Beverlin President/CEO Bill Me Later: This site works on a pay later system. If you don’t have the cash on hand. The site will run a credit check for verification purposes and you’ll receive a bill in the mail or via e-mail that lists your expenses. Information courtesy of CU Insight. *Raddon Financial Group – May 2015 Personnel Changes Mainstreet Credit Union is dedicated to superior service. This is why we’re excited to announce some new additions to our personnel, as well as internal movements and promotions over the last quarter. Please help us welcome: Rebecca “Becca” Brink, MSR III/Loan Officer at Olathe Downtown Angie Calhoun, Branch Manager, Wyandotte Jennifer “Jenn” Cole, Part-time Teller, Bonner Springs Christian Delg, Teller, Lawrence 23rd St. and the Merc Valerie Hasty, Branch Manager, Olathe Downtown Mason Lewis, MSR III, Mission Suzanne “Suzie” Roucka, MSR III/Loan Officer at Olathe East Jae Bea Stinnett, Teller II, Leavenworth Sara Stults, Member Assistance Center Representative Please help us congratulate the following staff members on their internal movement and promotions: Janet Bailey, Remote Branch MSR II at Shawnee Mission Medical Center to Image Production Specialist at Lenexa Doug Christy, MSR III/Loan Officer, relocation from Lenexa to Olathe East Amy De LaFuente, MSR III/Loan Officer, relocation from Olathe East to Lenexa Kim Hodges, Mission MSR III/Loan Officer at Mission to Real Estate Loan Processor/Closer/Funder at Lenexa Don Krannawitter, MSR III/Loan Officer, relocation from Lenexa to Mission Scott Langdon, MSR III at Lenexa to Shawnee Mission Medical Center Universal Member Relations Representative Natosha McHenry, Teller III to Member Assistance Center Representative II, Lenexa Investments Offered through CUSO Financial Services, L.P. Why work with only one financial advisor? Many members believe it’s in their best interest to work with more than one Financial Advisor…that it increases diversification. They’ve heard that they shouldn’t “have all their eggs in one basket”. This is a misunderstanding of diversification, and there’s a saying that sums it up: “There’s a difference between having all your eggs in one basket, and having all your chickens on one farm.” Jon Montgomery, Branch Manager, relocation from Olathe Downtown to Lenexa You WANT all your chickens on one farm. Amanda Oxley, MSR III/Loan Officer, relocation from Mission to Lenexa Having multiple “farms” makes your job Marty Peterson, Branch Manager, relocation from Lenexa to Mission as the egg collector more complicated. Rubi Sarabia, Teller II at Lawrence 23rd St. and the Merc to Teller III at Lenexa You can have plenty of diversification Alex Sharp, Teller III at Olathe Downtown to MSR II at Lenexa with multiple baskets, while working Lisa Swinney, Graphic/Digital Media Designer to Marketing and Business with just one Advisor. Pick an Advisor and Development Manager, Lenexa consolidate your accounts with the one you Rebecca Williford, Staff Trainer to Training and Development Supervisor, choose, but choose your Advisor well. Mission Michelle Worden, Call Center Representative III to Consumer Loan Processor, Lenexa Call 913-599-1010 to speak to one of our financial advisors today! We’re Growing! Non-deposit investment products and services are offered through CUSO To keep up with members’ needs, Mainstreet is searching for individuals to and SEC Registered Investment Advisor. Products offered through CFS: are fill various positions. To find a list of current vacancies, visit Indeed.com and obligations of the Credit Union, and may involve investment including search for “Mainstreet Credit Union.” Once you have done this, you will be able to apply for any open position directly from Indeed.com. Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/ SIPC) not NCUA/NCUSIF or otherwise federally insured, are not guarantees or possible loss of principal. Investment Representatives are registered through CFS. Mainstreet Credit Union has contracted with CFS to make non-deposit investment products and services available to Credit Union Members. Mainstreet in the Community MAINSTREET IN THE COMMUNITY Skip A Payment and Help Local Children Mainstreet’s Skip a Payment program gives you an opportunity to help local children and Remodeled SMMC Branch Now Open their families. Now through January 31, 2017, you can skip one month’s loan payment* Mainstreet Credit Union located in their families. Stop by or call 913-599-1010 or 888-395-1010 to arrange your skip today. We Shawnee Mission Medical Center has a new appreciate your patronage and generosity, and the children do too! location, a new look, AND new hours! Located next to the Harvest Kitchen cafeteria, the new location is now a full service branch. You can visit the branch Monday through Thursday from 8 a.m. to 4:30 p.m. or Friday from 7 a.m. to 3:30 p.m. and give a voluntary donation to support the Children’s Miracle Network. A donation of $10 or more is suggested. All donations from Skip a Payment stay within the Kansas City area, funding programs at the KU Medical Center- Pediatrics to help heal children and *Only one monthly loan payment per loan may be skipped through January 31, 2017. This will extend your contract for one month and interest will continue to accrue. This offer excludes real estate secured loans. In order to skip a payment your loan must be current and your accounts in good standing. Loan must be open for a minimum of 12 months. Other restrictions may apply. Annual Meeting Date Set Lenexa Community Center 13420 Oak St., Lenexa, KS 66215 6 p.m. – registration 6:30 p.m. – buffet dinner Annual business meeting following buffet dinner and door prizes. Along with new hours, you will also see a new face at the Med Center. Janet Bailey, former remote branch MSR II at SMMC, has moved to Lenexa as an Image Production Specialist. Teller Cheryl Loyd is still located at the SMMC and now joined by Universal Member Relations Representative Scott Langdon. Scott formerly worked as an MSR III at our Lenexa branch. Reservations are required to attend. Please RSVP by April 14, 2017, at 5 p.m. to Mainstreet at 913-599-1010 or 888-395-1010. Board of Director Nominations Members wanting to fill vacant Board of Director positions may begin the nomination process by filing a petition with 500 member signatures. For a complete list of procedures and candidate biographies, visit our website www.mainstreetcu.org. shred days Our next Shred Day is Saturday, March 4th Johnson County Government Offices 6000 Lamar Ave, Mission, KS 66202 In the parking lot west of the branch. 9 a.m. to 12 p.m. (or until trucks are full) Upcoming Shred Days: June 10, Lawrence Sept. 9, Location TBD Nov. 4, Location TBD This service is provided FREE to you as a Mainstreet member. All types of dry paper accepted. Please make sure your shred materials are clear of plastic, media tapes, corrugated cardboard, electric cords, electronics, lighters, and metal objects. These items can cause serious injury to volunteers. Please note: Time and location are as of January 9, 2017 and subject to change. Please be sure to check our website at www.mainstreetcu.org for up-to-date information. 13001 W. 95th Street • Lenexa, KS 66215 inside page 1 –Feeling broke post-holiday? page 3 –Shawnee Mission Medical Center Remodel page 3 –Annual Meeting Date Set page 3 –Shred Days vital statistics November 2016 Number of Members 60,655 Assets $409,455,309.77 Federally insured by NCUA Money-saving travel apps Traveling can be expensive and stressful. These apps can help take some of the hassle out of your travels and save you money. Best of all, each app is FREE and available for iPhones or Androids. Free Wi-Fi Finder – This app will help you find free Wi-Fi access in more than 50 countries around the world. OpenTable – Using this app, you can make restaurant reservations at more than 33,000 establishments worldwide and also earn points which can later be converted into gift cards. Hopper – Downloading this app can potentially save you 40% on your next flight. Just enter your preferred itinerary and wait to be notified. Hopper not only uses data to determine the best purchase times, but also gives you predictions and recommendations on cheaper dates to book your travel. Roomer – If you’re looking for a hotel room or need to unload a hotel room, the Roomer app can help. If you need to cancel a reservation, Roomer will list your unwanted reservation for other users to see and book. On the other hand, if you’re looking for a discounted hotel room, check Roomer for the best deals. Airbnb – Skip the hotels all together by using Airbnb, a homestay network that enables people to list or rent short-term lodging in apartments, homes, condos, etc. Homeowners set the pricing and will sometimes be on the property with visitors to offer extra travel perks like tips on best local eateries or even serving as a private tour guide. Uber – Visiting a city and don’t want the hassle of renting a car? Click on Uber and have one come to you. Rates are generally a bit cheaper than traditional taxi fares, but it can depend on the city. Beware of Uber surge pricing, which can happen when Ubers are in high demand around you. GasBuddy – Have a rental car to fill up? Driving to your vacation destination? GasBuddy is a crowdsourced data app on fuel prices nationwide. Use it to find the best deal to refill in your area. Citymapper – Use all forms of public transportation with this app as your guide. It alerts you to service disruptions, the best station exit to use, and counts calories burned. You can also order an Uber directly from Citymapper if public transportation isn’t possible from your point A to point B. Triposo – Use this app to enter your destination, interests, and budget. It will act as a virtual guide to local entertainment and help you create a list of things to do. Information courtesy of CU Insight story 5 Money Saving Travel Apps by Wendy Bignon. Additions from moneycrashers. com and time.com/money.
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