2414 SW Andover St, Ste D207, Seattle WA 98106 • 206-283-0816 • F: 206-286-9461 • [email protected] Even Though the Rental Market Is Stronger —Keep Trying to Cut Costs By Craig Swanson, Redside Partners, LLC, RHA Associate Member bill. Whenever, we see a spike in the water usage, we’re quick to ask tenants again about any leaking faucets (usually an email gets a very quick response) or we’ll simply do an inspection of all the units. Invariably, we almost always find the culprit. T he renta l ma rket seems particularly strong right now. It is always strong in July, August and September, however it seems particularly strong this year. After the last few years of mediocrity, we have earned it. Craig Swanson I was once told that on average, you should show an apartment five to seven times before it rents and if you show it more than ten times, something is wrong (poor condition, the price is too high, poorly marketed, etc.). Recently, even after some hearty rent increases, we’re having a hard time showing units three times before renting them. Even while we all enjoy the relatively strong rental market, don’t lose sight of continued ways to lower expenses. With each new building we have recently started managing, we have been able to quickly cut some significant expenses. If you don’t already, you should be paying attention to those neat little graphs on the power and water bills. It’s an easy and effective way to make sure your usage is consistent. While we frequently remind tenants to alert us of leaky faucets or toilets, they frequently don’t. This is especially true when they’re not responsible for the Seattle and most other municipalities don’t usually have neat little graphs for garbage bills though, and I don’t think owners look very hard at their garbage bills or check to see how full their garbage cans are before pick-up. Even at my house, with composting and recycling, our garbage use has fallen considerably in the last three years. And garbage companies, like most vendors, don’t call and say “we’ve been noticing a lot of extra capacity in your dumpster and think you should get a smaller one…”. Your property management company has tons of data on various buildings, a comparison should be easy. We have established what we think is a strong benchmark for garbage fees per unit. It’s also important to remember recycling is free in residential buildings, and more and more tenants want to be “green” and recycle and/or compost. Even if you cut back on garbage capacity such that you have a few extra garbage charges, you’ll usually save money. As an example of the possible savings, in two buildings we recently started managing, the reduced garbage fees were equivalent to a third of the monthly management costs! The expertise and attention to detail of good management should be able to add value in other areas too. Most management companies offer the option of going into a pooled insurance program. The benefit of such programs is usually greater buying power and lower premiums. In nearly every case we have reviewed, we have been able to save money for our clients and get a more comprehensive and robust policy. This year for example, our policy removed the deductible altogether for water damage as a result of a leaky water heater or broken pipe. We have also seen ways to lower costs with central boiler systems too. Sure it’s preferred to have individually metered electrical heaters but installing these may be cost prohibitive; and there are still ways to make the boiler more efficient. Updating the thermostats is a great example. In one case, thinking that new windows would significantly reduce heat loss, new windows were installed at significant expense. The new windows did help a little bit (and they look much better) but we saw a bigger improvement in the gas bill after installing more accurate, electronic thermostats that focus on the outdoor temperature. (continued on page 2) Article reprinted with permission from the August 2012 issue of the RHA UPDATE monthly newspaper • page 1 of 2 2414 SW Andover St, Ste D207, Seattle WA 98106 • 206-283-0816 • F: 206-286-9461 • [email protected] Even Though the Rental Market Is Stronger —Keep Trying to Cut Costs (continued from page 1) There are plenty of other examples and your building probably has its own nuances. Most importantly, review your profit and loss statement and focus on every expense line item at the same time you focus on getting market rents; to optimize your bottom line you need to focus on both. Craig Swanson founded Redside Partners, LLC in 2002 and has managed properties in Seattle since 1990. Redside is a progressive real estate management firm that manages multifamily and commercial properties in the greater Seattle area. Craig can be reached at 206-323-1771 or via email at: [email protected] • www.redsidepartners.com u Article reprinted with permission from the August 2012 issue of the RHA UPDATE monthly newspaper • page 2 of 2
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