1 The Impact of Information Communication Technologies (ICTs) on Journalism Practice in Nigeria: A Study of the Nation, Sun and Champion Newspapers By Ezugwu, Ndubisi Martins PG/MA/08/49568 A Research Project Submitted to the Department of Mass Communication, University of Nigeria, Nsukka in Partial Fulfilment AS the Requirements for an Award of Master of Arts Degree in Mass Communication 2 Certification This research project is an original work of Ezugwu, Ndubisi Martins, with registration number PG/MA/08/49445. It satisfies the requirements for presentation of research report in the Department of Mass Communication, University of Nigeria, Nsukka. ……………....... …………… Dr. C.S. Akpan Date (Research Project supervisor) ……………………… Dr. C.S. Akpan ( Head of Department) ………………………………….. External examiner ………….. Date .………….. Date 3 DEDICATION This work is dedicated to the Almighty God, Who is my sustenance 4 ACKNOWLEDGEMENTS I am quite indebted to a number of persons who aided the achievement of yet another laudable goal in the pursuit of knowledge. On this note, I am effusively grateful to my supervisor, Dr. Church Akpan, for his patience and doggedness in going through this work. I wish to equally state my ineffable gratitude to all lecturers in mass communication department. I appreciate the encouragement extended to me by my classmates, my friends and well wishers in the course of running this programme. I express my profound gratitude to my parents, for their unquantifiable support to this work. I also regard my sisters and brothers for their financial support and encouragement. Finally, I thank the Almighty God for His infinite and boundless provision, with which this work was done and for the good health and protection throughout the period of this study. 5 Table of Contents Title Page………………………...……………………………...………………….i Certification Page……………………...………………...……………...…………ii Dedication…………………………………………………………………………iii Acknowledgements .……………………………………………...……………….iv Table of Contents……………………………………………………………...…..vi List of Table…………………………...…………………………………….……vii Abstract……………………………………………………….………………….viii CHAPTER ONE 1.1 Background of study……………………...…………………….……………..1 1.2 Statement of problem………………………………….…………….………...9 1.3 Objectives of Study…………………………………………..……................10 1.4 Research Questions…………………………………………..……………....10 1.5 Significance of Study……………………………….……………………..…11 1.6 Definition of Terms…………………………….………………………….…11 References CHAPTER TWO: LITERATURE REVIEW 2.1 Focus of Review………………………………………………………….…..14 2.2 Review itself………………………………………………………………….14 2.3 Theoretical Framework………………………………………………...……..45 References CHAPTER THREE: METHODOLOGY 3.1 Research Design …………………………………………………..……..…..52 3.2 Population of Study………………………………………..………………....52 3.3 Sample Size …………………….……………………………..……………...52 3.4 Sampling Technique……………………………………….…..…………..…53 3.5 Measuring Instrument……………………………...…………………………53 3.6 Validity/Reliability………………………………………………..………….53 6 3.7 Method of Data Analysis……….…………………...………………………54 3.8 Limitations of Methodology……………….……………………………..…54 References CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS 4.1 Description of the Sample…………………………..…………….………….56 4.2 Presentation of Data and Analysis…...………………….…………..…….…56 4.3 Discussion of Findings………………………………..……..…….…………63 CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS 5.1 Summary…………………………………..……………………………….…71 5.2 Conclusion……………………………………………...…………………….71 5.3 Recommendations…………………………………..….…….……………….72 Bibliography Appendices 7 List of Tables 1. Sex of respondents……………………………………….…….………..……..56 2. Age of respondents…………………………………………..….…....………..56 3 Marital status of respondents…………………………………………...………57 4. Educational qualification of respondents …………………………...…………57 5. Department of Respondents…………………………………………..……..…57 6. Respondents use of ICT……… .………………………………………………58 7. Year respondents start using ICT……….……………………………………..58 8. Reasons for the adoption of ICT………………………………………………59 9. ICT and newspaper production process………………………………………59 10. Aspect of newspaper production ICT revolutionalized……………………..60 11.Future of newspaper industry……………………………………………….60 12. Problem with the adoption of ICT in newspaper industry………………….61 13. Challenges of ICT in newspaper industry in Nigeria……………………….61 14. Major problem in the adoption of ICT in newspaper industry in Nigeria….62 15. Factor likely to hinder the use of ICTs in newspaper industry in the future..62 16. Implication of ICT in newspaper industry………………………………62-63 8 ABSTRACT The purpose of this study is to find out “The Impacts of Information Communication Technologies in Newspaper Production in contemporary Nigeria: A study of Nation, Sun and Champion newspapers staff” As a study on the aspect of impact, the survey method was used to ascertain the impacts of ICT’s in newspaper production. The population of this study was drawn from Nation, Sun and Champion newspapers. Questionnaire was used as the instrument for data collection. From the data collected and analyzed, various findings were made. These findings can be summarized by saying that newspaper industry in Nigeria makes use of information communication technologies in their production process. Newspaper industries in Nigeria have been using ICT’s for a long time: ICT’s make newspaper production easier. The adoption of ICT’s has changed newspaper production process in Nigeria. ICT’s have much impact on newsgathering. The adoptions of ICT’s have made the future of newspaper industry in Nigeria bright. To a large extent, the adoptions of ICT’s in newspaper industry have caused unemployment. On of the major constraints to the adoption of ICT’s is finance and with the adoption of ICT’s in Nigeria anybody can be a journalist. Newspapers firms should devote more time training their worker on the uses of ICTs. They should continually follow ICT’s trend and government on its own should encourage the adoption of ICTs in every sector in the country by financially empowering those sectors that cannot afford it. 9 CHAPTER ONE INTRODUCTION 1.1 Background of study Information and Communication Technologies (ICTs) have changed the entire system of newspaper production in Nigeria. Both the print and broadcast media are affected in one way or the other by the information revolution. Information is the primary input as well as the final output of Newspaper industry. It collects raw information and converts it into categorized, defined and useful pieces of information. Therefore it will not be an exaggeration to say that the radical changes brought in the realm of information through Information and Communication Technologies (ICTs) revolution are bound to affect Newspaper more than any other industry. The adoption and absorption of Information and Communication Technologies are being carried out in newspaper industry by bringing efficiencies in all the functional wings including newsgathering, production, editorial and marketing so as to gain competitive advantage (Indo American Print summit 2008:153). Information and Communication technologies are now used not just by press but increasingly by reporters and editors also in Nigeria. Its benefits are being recognized at every point of the entire supply chain of newspaper production. The impact of Information and Communication technologies on every aspect of Newspaper, on the product, the production process, marketing and distribution in Nigeria cannot be overemphasized. 10 According to Chris (2001:7), technology development and absorption in Newspaper industry improved the printing process and reduced the operating time of editorial desks. The profuse use of online content and facilities has led to dominance of many-to-many model over one-to-many model of information collection. The individual or the department entrusted for the collection of information and news (Journalist) could gather information as per own and others convenience. The wide range of editing, page making, database, photo imaging, and mixing software provided cutting-edge facilities to newspaper business which could now streamline and integrate intra-wings functions within a newspaper. The use of telefax, websites, online database, web based information sites, and online readers and newsmakers, made the cumbersome job of information collection and reporting easier than ever before. The facilities of emails, personal blogs, and online discussion forums further have widened the canvas of information as the news of remotest areas could be retained within the deadlines. Information Technology made its presence felt in all quarters of news quarters. It not only impacted the functioning of newspapers and various departments but even gave birth to new avatar, the epaper. Limitation of print versions, reach and accessibility, cost of newsprint abetted by unfathomable vista of Internet encouraged Newspapers companies Nigeria to launch electronic version of editions. Thus, ICTs made the newspaper 11 available literally with a click of mouse anywhere anytime. However the e-paper is not a substitute to the print version rather a complement to the same. There is a complete transformation from the days when reporters used to file report, which had to be cleared and screened by band of sub-editors, followed by final checking of story by editor himself/herself and even an army of trained proof readers. Whereas now the reports are being filed online or on Local Area Network, read, crosschecked and edited electronically, saving time and money. Mass media evolved because people from all walks of life needed help to understand the world around them. Throughout history, newspapers have excelled at collecting, recording, and distributing information at many different levels and geographic locales. As they evolve in light of technological change, newspapers need to embrace that mission anew. In fact, defining what is news is now more critical than ever. And it is their ability to do this within the context of new technologies that is the key to newspapers' survival. Writing in a recent New York Times Magazine column, veteran journalist Frankel (2005:38) prognosticates: The newspapers that prosper in the next century will be the ones that offer the best journalism, that master the subjects about which they write and acquire the talent and expertise to appraise and explain an infinite variety of events. . . . Newspapers can trust the fermenting computer industry to perfect the technologies that will gradually replace their presses and delivery trucks. It's talent that they will need to survive in the digital age -- gifted editors, reporters, and image artists who can find meaning in the approaching information glut. Today, the use of advanced commercial printing machinery has also enabled newspaper industry to print copies with well-defined properties, capable 12 of producing high precision graphic prints along with other direct mail printing services, the modern digital printing machines are printing 30 thousand and above copies per hour as against 3000 to 4000 copies per hour published by old printing press. According to Tony (2004:4), the incorporation of digital inkjet proofing and colour management has enabled newspapers to use distributed printing sites to produce product while minimizing the possibility of colour loss and poor print quality. Decentralized printing distribution has been given a further boost by the introduction of inserting and distribution technologies that help in newspaper customize and produce targeted products. In the past, traditional newspapers could only tell stories through text and images only, but now the advent of new media technologies allows journalists to tell stories in multiple channels. This increases the credibility of the story. It also allows users (readers), to become active participants in information creation. In other words, it turns users from been passive recipients of information to active participants of information production. Based on the medium strengths and weakness barometer above it is apparent that online news services are multifunctional and flexible than other traditional forms of news media (Craig, 2005:13). This is also so because online services incorporate all functionalities which are found in traditional news media. It is also so because online news services are able to offer a tripple play (i.e. video, text and audio) which other news media channels can only offer in isolation. 13 Newspaper Production Process According to Miller (2002:20) and Ellis (2000:30) newspapers production follows this process: Typesetting The composing room receives the story in an electronic format, with the computer text file already translated with typeset codes. In a typeset file, the characters are of the same "type" style, size, and width as they appear on the pages of the newspaper. The setting of stories into the type that a reader sees went unchanged for several decades until the latter years of the 20th century. Well into the 1800s, type was set by hand, letter by letter. A typesetter dropped small metal letters into a hand-held tray called a "stick." The invention of the Linotype machine in 1884 made possible a quicker, more efficient method of typesetting. Invented by German immigrant Ottmar Mergenthaler of Baltimore, Maryland, this large, cumbersome machine worked by casting hot lead into a line of type with the assistance of an operator who typed in the copy on a keyboard. Individual lines of type were then placed by hand onto a page form. When a page was completed, it was then sent to a stereotyping room where a curved metal plate was made from the page form. The page form was then placed on the printing press. According to Kowet, (2000:48), modern technologies have replaced the Linotype process through a method called phototypesetting. The first step in this process is the transfer of the dummy to the page layout section of the newspaper. 14 There, an operator transfers the instructions on the dummy into a rough page prototype. A printed version may be looked over and adjusted several times by one of the reporters whose story is featured as well as by the copy editor. If another breaking story comes in, this page layout can be altered in a matter of minutes. Image transference The final version of the page is then approved by the editor on duty sometimes a night editor in the case of a paper that is slated for a morning edition and sent over to a process department. There, the page is taken in its computer format and transferred via laser beams onto film in an image setter apparatus. The operator then takes the film to a processor in another section of the paper, who develops it and adjusts it for its final look. Photographs are scanned into another computer terminal and inserted into the page layout. The pages that are set to be printed together are then taped down onto a device called a "stripper," and an editor checks them over once more for errors. The strippers are then put into frames on light-sensitive film, and the image of each page is burned onto the film. The film of each page is inserted into a laser reader, a large facsimile machine that scans the page and digitally transfers the images to the printing center of the newspaper. At the printing center, typically a large plant separate from the newspaper's editorial offices and centrally located to facilitate citywide distribution, the pages arrive at the laser room and are put through a laser writer, another scanning device that makes a negative image of them. In the negative image of the page, the text is 15 white while the blank spaces are black. The final images of each page are further adjusted. This last-minute adjustment may involve fine-tuning of the colored sections and retouching photographs. Plate-making From these negatives, the forms from which the paper will be printed are composed in a plate-making room. The film of the page, usually done two pages at a time, is then placed on a lighted box. Next, an aluminum plate containing a lightsensitive coating is placed on top of the image of the pages. The light box is then switched on, and ultraviolet light develops the image of the pages onto the aluminum plate. The aluminum plate is then bent at the edges so that it will fit into a press, and is fitted onto plate cylinders. Printing The aluminum plates of each page next move on to the actual printing press, an enormous machine often two stories high. When the press is running, the noise in the building is deafening and employees must wear earplugs. The most common method of printing newspapers is called web offset. The "web" refers to the large sheets of blank newsprint that are inserted in rolls, sometimes weighing over a ton, into the actual printing press. The reels of newsprint are loaded in at the bottom floor of the press. The rolls are inserted onto a reel stand, which has three components: the first reel brings a roll of paper up to the press, a second is loaded and ready to replace the first roll when it runs out, and a third reel stays empty and ready to be 16 fed with another when the first reel is almost finished. Each roll of blank newsprint has double-sided tape at its edges, so that when one roll runs out in the press, another smoothly takes up where the other left off without interrupting the printing process. The plate cylinders then press the image of the page onto a blanket cylinder, leaving a version of the page's image on the cylinder's soft material. When the paper runs through the press, the blanket cylinder presses the image onto it. The chemical reaction of the ink, which contains oil, and the squirting of jets of water into the process result in the actual newspaper page of black or colored images on a white back-ground. Since oil and water do not mix, the areas where ink should adhere to the page are black or colored, and water washes away the parts where ink is not needed. This is why this printing process is referred to as "offset." The large sheets of printed newsprint move on to another large piece of machinery called a folder. There, the pages are cut individually and folded in order. This entire printing process can move as fast as 60,000 copies per hour. Quality control technicians and supervisors take random copies and scan them for printing malfunctions in color, order, and readability. Next, a conveyer belt moves the papers into a mail room section of the plant, where they are stacked into quires, or bundles of 24. The quires then move to another section where a machine wraps them in plastic. The bundles are now ready to be loaded onto delivery trucks for distribution. 17 1.2 Statement of Problem The processes of using manual in newspaper production over the years have been of major concern to newspaper industry. Manual production processes of Newspaper not only in Nigeria but the world over takes more time and more workers than the modern process but yet produces less number of copies. This cumbersome process affects the financial base of the industry as more workers and time are required to produce less number of copies which in most cases also fail to meet both the deadlines and the number demanded for. The dependency on manual production also created tedious jobs for reporters, correspondents, editors, copywriters, as well as distribution department. These problems and others are what this research work seeks to solve. The adoption of Information Communication Technologies, have altered the manual production process. Technology development and absorption in Newspaper industry has improved the printing process and reduced the operating time of editorial desk. The journalist, correspondent or the editorial department entrusted for the collection of information and news (Journalist) could gather information while in the office without much inconvenience using the modern technology. Though new technology has introduced some extra costs, it has brought benefits in return. Portable computers mean that reporters working away from the main office can now deliver stories quickly, simply and reliably using a modem, rather than dictating them to a typist or a rewrite desk as in the case of manual 18 production. The ability to submit stories and communicate with editors electronically saves time for most journalists, particularly freelancers, who often delivered their finished work by hand in the past. Now they can easily work for publications far from office, without worrying about the time and cost of delivering completed work. 1.3 Objectives of Study 1. To know the contribution of ICTs to newspaper production in Nigeria 2. To verify how effective the application of ICTs have being in newspapering in Nigeria. 3. To ascertain the problems associated with the adoption of ICTs in newspaper production in Nigeria. 4. To find out the extent to which ICTs have affected manual production in newspaper industry in Nigeria. 5. To identify how newspaper organizations have harnessed the potential of ICTs in enhancing newspaper development in Nigeria. 1.4 Research Questions 1. What is the status of ICTs on Nigeria Newspaper industry? 2. What are the impacts of ICTs on newspaper production in Nigeria? 3. What opportunities exist for the application of ICTs in newspaper production in Nigeria? 4. Have ICT’s affected the manual production processes in newspaper industry in Nigeria? 5. What are the challenges of ICTs adoption in newspaper industry in Nigeria? 19 1.6 Significance of Study 1. This study helps to show how ICTs have improved the delivery of news, research and news gathering processes of newspapers industry 2. The study is significant because it helps to know how the daily reality of ICTs contributes in newspaper production process. Journalist now has a chance to really know and interact with his or her audience that goes way beyond traditional letters to the editor. 3. Also is significant because it would serve as a point of reference for those seeking additional information on this research topic and other related subject matter. 4. This study will also add to existing literature on the role of ICTs newspaper in newspaper production. 1.6 Definition of Terms Information Communication Technology: Chowdhury (2000,p.23) writes that ICTs encompass technologies that can process different kinds of information (voice, video, audio, text and data) and facilitate different forms of communications among human agents, among humans and information systems, and among information systems. They are about capturing, storing, processing, sharing, displaying, protecting, and managing information. Duncombe and Heeks (1999,p.128) simplify the definition by describing ICT as an “electronic means of capturing, processing, storing and disseminating information”. 20 Production: To non-economist, production would only mean the making or creating of something tangible. According to Anyanwuocha (2006,p.22), production involves the creation of utility. It is the creation of wealth in the form of goods and the provision of services which are capable of satisfying human wants. It could also be described as any activity involving human effort, leading to the satisfaction of human wants. Newspaper: A newspaper is a publication containing news, information, and advertising that is usually published on daily basis. Newspapers often feature articles on political events, crime, business, art/entertainment, society and sports. Most traditional papers also feature an editorial page containing columns that express the personal opinions of writers. Newspaper Production: Are the processes (from news gathering to news stand) through which newspaper passes before it is in hardcopy or softcopy References Anyanwuoch, R.A. (2006). Fundamentals of economics. Africana first publishers limited. Chowdhury, N. (2000) Poverty alleviation and information communications technologies. Dec. 2000. Towards a Motif for the United Nations ICT Task Force http://www.eb2000.org/short_note_19.htm Chris, L. (2001). The evolution of the newspaper of the future. CMC Magazine Vol 2 p- 7 21 Duncombe R. & Heeks, R. (1999). Information, ICTs and small enterprise: Findings from Botswana’, IDPM Manchester Working Paper No. 7, November 1999. http://idpm.man.ac.uk/idpm/diwpf7.htm during the months of October– November, 2008 Ellis, B. (1992). Extra! Extra! Newspapers paperless. Computerworld. Frankel, M. (1995, April ). The daily digital. The New York Times Magazine. Indo-American Print Summit Report (2008) http://www.npes.in/view_news.asp?newsid=153, accessed Harlan, C. & Garry, J. (1999). Human choice: The genetic code for social development, World Academy of Art & Science. Kowet, D. (2000). Laying out a futuristic newspaper. Insight on the News. McLuhan, M. (1994). Understanding media: The extensions of man. Cambridge: MIT Press. Miller, M. (1985). Hot off the press! A day at the daily news. Crown. Rheingold, H. (1994, June). The electronic landscape: A writer's perspective. Writers' Retreat on Interactive Technology & Equipment Conference. University of Vancouver, Vancouver, British Columbia. Rheingold, H. (2002,May). The electronic landscape: A writer's perspective. Writers' Retreat on Interactive Technology & Equipment Conference. University of Vancouver, Vancouver, British Columbia. Rutkowski, A. (2000, May). Statistics on the growth of the Internet. Web Week. CHAPTER TWO REVIEW OF RELATED LITERATURE 2.1 Focus of Review Several works have been done on the impact of ICTs on newspaper production. This chapter basically reviews some of the related research work on 22 this subject with a view to knowing the state of knowledge in the area and sharpening the focus of this research. In view of the foregoing, this chapter has been sub-divided into the following headings: . Adoption of technologies on newspaper . ICTs and newspaper production . ICTs and New Publishing Opportunities . Theoretical Framework 2.2 The Review Itself Adoption of technologies on newspaper Research studies of American newspapers have shown that "electronic information technologies have been adopted in a large majority of the nation’s biggest dailies". (Ward & Hansen, 2001:24). This particular study, carried out in 2000, examined the uses of technology in 105 of the 108 largest dailies in the U.S., with an average circulation of 193,445 and an average of 193 editorial staff. The results of this study show that the most widely adopted technologies were that of the portable computer (97%) and the fax machine (93%). The study noted that "these technologies are relatively inexpensive and produce few changes in routine that would demand important managerial decisions." The same study showed that 90% of the newspapers had at least one commercial database subscription. The number of these subscriptions varied greatly, with 10 newspapers having none and one newspaper having subscribed to 23 14 different databases. The growing importance attributed to the use of electronic libraries is underlined by the fact that 67% of the 105 newspapers were operating one, with a further 28% having had plans to install electronic libraries in the future. Despite such high rates of adoption of the available technologies by leading newspapers, some commentators have insisted that the newspaper industry is still slow to change its traditional methods of discovering and delivering the news. Jon Katz has pulled no punches in his description of the recent state of the newspaper industry: "Newspapers have been floundering for decades, their readers ageing, their revenues declining, their circulation sinking, their sense of mission fragmented in a world where the fate of presidents is slugged out on MTV, Donahue and Larry King Live." (Katz, 2003:7). Given such a scenario, Katz predicted that newspapers would resist the changes promised by new technology: "At heart, newspapers are reluctant to change because of their ingrained belief that they are the superior, serious, worthwhile medium; while things electronic are trivial or faddish." In a survey of two large Canadian daily newspapers in 2004, Catherine McKercher examined the practices of 30 journalists in their use of computers as part of their work and it’s effect on their traditional roles. The study found that the main use of computers was "as electronic typewriters and as devices to check the electronic clipping files." (McKercher, 2004:78). 24 Whilst McKercher identified both these activities as variants of traditional aspects of a reporter’s job, she did discover that "small, but growing groups of reporters at both newspapers are using computers for communications, research and organization in their reporting" and regarded these activities as representing "new techniques and reporting tasks". Such definitive changes are also suggested by Tom Koch when he writes of the effects of the use of online data technologies, which he suggests will "eventually redefine the form of the news in specific and of public information in general". (Koch, 2005:23). Koch also predicts increased flexibility for news writers and editors, whose boundaries of responsibility will tend to disappear. This increased flexibility has been one of the motivating factors for management’s introduction of new technology. Such introduction of the technology was also to be found in Ireland, where such investment was made in a difficult economic climate. "Improvements in newspaper technology have forced the publishers to increase investment at a time when they had difficulty increasing their advertising market revenues." (Fitzpatrick, 2006:9). The introduction of new technology in an atmosphere of economic stringency can draw attention to its economic benefits for management and so overshadow the benefits to be gained by the journalists themselves. Such an emphasis can create a suspicion for new technology which is not easily overcome. Winner of two Pulitzer Prizes for his investigative reporting, Andrew Schneider sounds a warning note about the adoption of new technology. In a piece 25 entitled “The Downside of Wonderland", he quotes Baltimore Sun editor John Carroll, "All the computers and high-tech hardware in the world won’t produce top-quality journalism without the right people doing the right things." (Schneider, 2003:39). Schneider points out that while the use of computers in newsrooms in tripling each year, many editors complain that "too much emphasis is being placed on the technology and not enough on nurturing the more traditional basic journalistic skills". In a series of interviews with senior newspaper editors, Schneider discovered that 20% reported ‘no measurable change’ from precomputer days, while 60% of them said that "the magic boxes slowed production down significantly". Reasons for the negative effects included unfamiliarity with the system, or that the larger pool of information was leading reporters down too many blind alleys. Nancy Woodhull, Vice-President of The Freedom Foundation, a private foundation to promote the ideals of a free press and free speech, has maintained that it is not the nature of the new technology which is of importance, but rather how that technology is applied. "The role technology plays will be determined not by inventors or marketers, but by innovators in the newsroom and boardrooms who figure out just how technology best serves the needs of consumers. Until that happens, the technological innovations of the 21st Century will be nothing more than appliances waiting for someone to turn them on." (Woodhull, 2005:29-33). 26 In an article about their 2000 study of 105 American Daily newspapers, Ward & Hansen identify the area of story research as that which has gained most from the application of the new technologies: "Electronic information technologies have vastly improved both the speed and the comprehensiveness of information access for newsrooms. News libraries play increasingly prominent roles in reporting and editing in metro newspapers". (Ward & Hansen, 2000:19). Hansen (2000:51), in another study published in the same year, compared 30 stories that won, or were nominated for, newspaper Pulitzer Prizes with 30 other newspaper stories from the 1985-1989 period. The conclusion of the study refers to the prize-winning journalism as having ‘information richness’. The Pulitzer stories used a far greater diversity of sources in their preparation and relied more on third-party research than did the non-prize-winning stories. This study underlined the importance of the diversity and quality of information sources to generating high quality news stories. The effects of the adoption of electronic library systems for newspaper research was examined by Ward, Hansen and McLeod in 2003 when they proposed that "the change in the way journalists acquire information for their reports has substantial potential both to influence news production and to change the character of news stories." (Ward, Hansen & McLeod,2003:11). The results of this study demonstrated that although there were several important changes in the way a story was written, the extent of these changes depended on the degree to which news reporters had adopted the new technology. 27 Whilst this may seem obvious, it had been accepted by staff that all journalists would use the old ‘clippings’ facility, but that a significant number of journalists failed to use it’s electronic equivalent. The impact of this technology varied greatly depending on the level of participation in any given publication. The degree to which the journalists interviewed have adopted the technology and the degree to which proper training has facilitated that move. The use of technology for researching news stories has become known as ‘Computer Assisted Reporting’, or CAR. The extent of its impact was underlined in a recent article by the Irish Times media correspondent, Michael Foley: "The use of computers for investigating news stories, providing background to profiles, allowing analysis of complex financial data and generally sharpening up news, will probably have greater impact on the news media than newspapers going online and being available on email or on the World Wide Web." (Foley, 2006:101-104). A similar concept of ‘Computer Assisted Journalism’ (CAJ) is defined by Barbara Semonche as encompassing "online database research, the acquisition and analysis of government databases and the creation and use of staff-developed databases". (Semonche,2003:28). Semonche underlines the importance of CAJ as providing a means to make stories definitive in a more realistic time frame than would have been previously available. Clearly such use of computers requires the availability of government databases and access to them by members of the press. 28 The freedom of information legislation in the United States has traditionally allowed greater opportunities in this area, than in Europe or Ireland. ICTs and Newspaper Production Communication With the provision of global cellular telephone systems and increasingly easier methods of transferring elaborate messages from one country to another, it is ironic that the most popular method is also the least elaborate - and not coincidentally, the least intimidating. The most popular means by which technology has effected communication is in the provision of email facilities. According to an article in Business & Finance, the technology has been available in Ireland since the 1950s. (Business & Finance, 2005:43). The same article predicts that the number of users in the United States is expected to triple from a 1993 level of 29 million to nearly 86 million by the end of the decade. With such a high level of adoption by society in general, one could expect a similar use of the medium by journalists. The nature of the use of email varies from one instance to another. It can be used to keep in touch with colleagues within or outside any news organization. In addition, if offers the facility to conduct interviews with someone who is unavailable at a time or venue which is convenient. Finally, email has provided access to electronic discussion groups between people who share a common interest, by means of an email mailing list, or ‘listserv’. This final use provides a 29 wealth of experts from many fields to those who subscribe to a particular listserv, which is a resource that is increasingly being used by journalists. Email, more than any other means of communication has provided a direct and very personal method of audience response. In an article in Time Magazine, David Jackson writes about the growth of online newspapers and their use of the Internet as a new means to reach their readers. However, Jackson points out that the provision of email addresses for their reporters has "an electronic dialogue between journalists and their audiences that is having a subtle, but important effect on both - and inevitably, on the whole profession of journalism". ( David, 2005:22). In a piece in the Columbia Journalism Review, Jennifer Wolff examines the effects of the opening of "a chink in the thick wall that has largely separated the media from their audience". (Wolff, 2004:17). Wolff describes the resulting relationship as "an unusual symbiosis: readers have unprecedented access to reporters and editors and journalists enjoy the rare opportunity to learn with lightning speed what their audiences is thinking on a variety of issues". The Irish media also seem keen, if a little sceptical about the benefits of email. A survey published in August 1996 by Covenberg Market Research and Simpson Financial & Technology PR found that 45% of Irish media had access to email facilities and that 71% of those currently without it indicated their intention to have it in place within a year. (O’Sullivan, 2006:58). An interesting aspect of 30 this survey was that despite the widespread access, the preference of editors remains to receive press releases and stories by traditional methods. Editing The early and rapid rate of adoption of Video Display Terminals (VDTs) for sub-editing, or to use the American term copy editing, can be seen from these figures from the American Newspaper Publishers Association, which indicate the number of hot metal line-casters and VDTs operated by their member publications : Year Hot Metal VDT 2000 10,290 23 2004 3,892 1,666 2006 1,158 15,841 2008 194 46,217 (Lindley, 2008:485) In a survey by Shipley & Gentry conducted in nine American states in 2004, the question was posed as to whether sub-editing on a computer terminal was faster and/or more accurate than hard copy editing. (Shipley & Gentry, 2005:27). The study focused on the sub-editors of newspapers which had been operating on-screen editing for a period of at least two years. Although many of the differences uncovered by the survey were not statistically significant, there 31 was a contention that on-screen editing was slower, but more accurate than hard copy editing. Despite such a contention by this early study, William Lindley describes the attitude of sub-editors towards the introduction of the VDTs as a threat. "Skills learned over time are declared obsolete and the respect that comes from knowing a hundred ways through or around a problem is reconsidered". (Lindley, 2008:485). Lindley also noted that this first introduction of technology for sub-editors brought with it greater responsibility: "Copy editors constantly are reminded that they’re the editorial backstops, that no typesetter or proofreader is in the shop to catch editorial mistakes." Despite this negative reaction, Lindley discovered a more positive mindset in a survey of sub-editors of American newspapers in 2007. In a questionnaire mailed to the chief copy editors of every U.S. newspaper with a circulation of more than 50,000 copies, Lindley sought to gauge the reactions of former hotmetal sub-editors to the new systems, having made the transition some time previously. The sub-editors were enthusiastic, acknowledging the system to be both cleaner and faster: "After about six years of VDTs, I don’t know anyone who would go back to hard copy." (Lindley, 2008:485). The same survey, while identifying additional control of copy as a welcome advantage, also detected the shortfalls brought about by the speed of the VDTs: "I like the total control; however, it is very hard for me to check the editing by my subordinates. It is too easy to tell someone to ‘set’ the copy instead of wait for me 32 to check it over. I can read the leads on five stories on paper much faster than I can on five VDT stories. It’s just too easy to overlook good editing for speed in getting copy right." It is not only the journalists who have access to the facility of direct input. Since the early 1980s, some companies have chosen to issue news releases electronically. This material initially enters the editing system of many newspapers in the same way as the direct input copy of the reporters. If reporters have been given more control and with it more responsibility in the input of copy, then does the same additional control, (without the responsibility), fall to external agencies submitting copy electronically? A study conducted in 2004 and 2005 relating to the publication of material based on news releases from the University of Wisconsin-Madison showed that "electronic news releases are edited less than hard copy news releases". (Neuwirth and Liebler , 2005:31). The study examined the treatment of over 300 electronic news releases and the subsequent publication of related stories in the Madison newspapers. The impact of the news releases was measured both in the timeliness of the copy and story length. 37% of the news releases issued were published by the newspapers in some form and 31% of those published were almost entirely rewritten in their final publication. The study also found that the reduction in substantive editing associated with electronic receipt was higher in stories of low news value. 33 Production Perhaps it is in the area of page makeup that the introduction of media technology has been most visible. This process which is referred to as ‘pagination’ in North America, allows an editor to operate a computer terminal from which he may select and edit copy, write headlines, select and size photographs and graphics, lay out and set a page and output the result as ‘camera-ready copy’, to be photographed and made into printing plates. The adoption of pagination in the early 2000s in Canada and the United States was far slower than had been anticipated, mainly due to the industrial relations problems involved. However, from 2005 the larger newspapers began to replace the computerised systems which had been adopted for the first wave of new technology direct input, in 2007. As these systems were replaced, some publishers chose to include full pagination facilities as part of the replacement editorial systems. The impact of the introduction of pagination systems in Canada was examined in a study by Catherine McKercher in 2004. McKercher discovered that the job of sub-editor was to undergo substantial changes with the adoption of the systems. "The job of putting the type on the pages becomes the work of the editor. This requires editors to perform new functions - functions of a technical, nontraditional and production-oriented nature." (McKercher, 2004:111). Editors interviewed by McKercher welcomed the additional control it gave them, but many acknowledge that the quality of the traditional editing skills suffer 34 as the editors concentrate on the design and layout elements of their work. Some editors who moved across to pagination systems regretted the time constraints which limited their opportunities for proper training. This lack of proper training for some editors may explain McKercher’s observation that "some editors now see part of their work as wrestling with an unfriendly machine; others see it as working with a sophisticated new tool". Similar concerns were expressed by the authors of a survey of 187 journalists at 13 American newspapers in 2003. "Pagination is leading to a tradeoff in newsrooms where, in the name of improved quality control and better appearance of newspapers, traditional editing activities are being displaced by production functions." (Underwood and Giffard, 2004:78). The survey confirmed that the workload of sub-editors had increased substantially, but that this additional workload would ease off as newsrooms became more adept at using the new technology. In a study in 2005, John Russial sought to gauge the increased workload of sub-editors using the pagination system. In studying the work practices of subeditors in 12 newspapers varying in circulation from 18,600 to 508,500, Russial discovered that 10 to 20 minutes was spent doing electronic makeup for each page. Although the average time of 15 minutes seems small, for a paper producing 50 pages per day, it amounts to more than a full shift for an editor. Russial pointed to this factor for the falloff in attention to traditional editing skills: "If it continues to 35 take up those extra minutes and additional editors are not hired, quality will almost surely suffer". (Russial, 2005:7). ICTs and New Publishing Opportunities One of the great advantages of the growth of new technology has been the provision of new opportunities in the form of electronic publishing. The growth of the Internet in the past few years has provided a new and burgeoning market for an industry experiencing a shrinking and ageing customer base. The Internet may also provide ‘a second bite of the cherry’ in creating additional revenue for the same material which appeared in print. The area of electronic publishing, both on the Internet and by other means has created new problems for journalists. Lee Corner in an NUJ publication entitled ‘Superhighway Robbery’ outlines the danger: "Publishers see the Internet and other new media as a chance to ‘syndicate’ your work to individual readers, viewers and listeners. Most don’t really understand the new media much beyond that. So, apparently with the encouragement of the Periodical Publishers’ Association, they’re trying to grab everything from you for a one-time fee." (Corner, 2006:3). The ease with which copyright can be ignored is demonstrated by the publication on the Internet of ‘The Great Secret’, a book about the late President Mitterand which was banned in France. Although the intention in this particular case was to get around the prohibition of the book, the local prosecutor acknowledged that there was a "pure and simple plagiary of intellectual property". (Cunningham & O’Marcaigh, 2005:13). 36 The impact of new media on the future of news is difficult to imagine. Howard Rhinegold underlines its impact on access to the media: "A personal computer, plugged into a telephone, becomes a printing press, a broadcasting station, a town hall meeting: connecting a computer to a telephone creates a new medium, with unique properties and powers." (Rhinegold, 2005:48). One of the greatest changes will be a merging of current media. Newspapers online will include video clips and sound files of today’s headlines. The use of hypertext links will offer further information for those who wish to take that option. The reader can then return to the original story, or follow a series of related links. This will require journalists to write stories in a non-linear fashion, allowing the reader to determine the level of information they want at any particular point. Roger Fidler of Knight-Ridder Media takes this concept of non-linear news and sees it being accessed by people on a personal ‘tablet’, the size of a pocket diary. (Fulton,2003:22). This multimedia device will offer personalised editions of the stories of the day and also send and receive your email using radio signals. Touching an image on the screen on such a device would play a video or sound file, which can be bookmarked to save or to forward to someone else in the same way as we might now cut a clipping from the newspaper. The following case studies of four Dublin-based publications seek to present an indication of the ways in which the application (or not) of media technology has effected the working lives of Irish journalists. The four 37 publications concerned were selected to generally reflect the varying extent to which the Irish media has adopted new technology. The choice of The Irish Independent was because of its position as the largest selling newspaper in Ireland, one of the most profitable and as a publication which has done so having survived from the days of hot metal production. ShelfLife magazine is a trade journal for the Irish retail trade and is almost exclusively funded by advertising. It is regarded by its readers as a ‘newspaper’ for their particular business. It is included here because of its primary commercial motivation to publish and because of its position within a publishing group which is responsible for a number of technology publications and might therefore be more open to the adoption of new technology. Publications such as ShelfLife have been identified by commentators as the greatest beneficiaries of electronic information resources. "The professional and trade press and professional conferences, especially, have emphasized electronic information technologies as resources which can open up new avenues for investigative and project reporting." (Hansen and Ward, 2004:15) The Sunday Business Post was established at a time (1989) when much of today’s production technology was readily available. It is included here in an effort to examine the extent to which the newspaper adopted such technology and the extent to which the existing journalists have taken to that technology. 38 The fourth publication included here is The Title, Ireland’s first dedicated Sports newspaper and is also published each Sunday. Its first publication, on July 28th 1996, was during the writing of this project and so should represent as up-todate a publication as is possible. As with The Sunday Business Post, The Title would have been expected to make full use of all existing technologies and have experienced the transfer by journalists who would have moved from other publications with older systems. The Irish Independent is Ireland’s largest selling newspaper with a circulation of 160,000 out of the total Irish daily newspaper publication of 400,000 (Finlay,2006:20). As part of the Independent Group, the mid-market broadsheet is a member of "an aggressive empire of 47 newspapers across two continents" (Coleridge, 2003:454), and so might be expected to be at the forefront of the application of international media technologies. Independent Newspapers first introduced computerized technology in the form of the Systems Integrators Incorporated (SII) editorial system in 1988, but it was not until 1991 that agreement was reached on direct input by journalists. A system of ‘double key stroking’ operated in the intervening years, where the text was initially inputted into the editorial system by reporters, printed, edited and then input for production purposes by members of the print union. The editorial system provides access to editorial and advertising staff via some 200 terminals. Editorial copy is passed on-screen via a series of electronic baskets as they are written by reporters, reviewed by the editors and then sub- 39 edited. The sub-editors mark up the copy on-screen and it is then outputted by a print union overseer. The sub-editors have a facility to ‘soft-set’ the copy, where they can see a rough image of what the final copy will look like, including the shown headlines in the actual point size. The editorial system includes access to a number of wire services including Reuters, PA, The London Times and The Daily Telegraph. The system also provides an internal messaging facility for all staff, which prompts the user on the arrival of new mail. It is not currently linked to any form of external email, but there are a small number of stand-alone PCs connected to the Internet. The Irish Independent is printed on-site and do not have in-house colour printing facilities. Colour supplements are printed elsewhere and are then overprinted at the Abbey Street works. The editorial and production systems at Abbey Street are shared with two other Independent Group newspapers, the Evening Herald and the Sunday Independent. The research facilities at the Irish Independent have not benefited greatly from new technology. Besides the online wire services mentioned above, the newspaper’s own clippings and picture library remain on hard copy and are searched using card index files. Despite an ongoing industrial relations strain at the Independent, staff have welcomed the degree of technology which is now available to them. Philip Molloy has been surprised at the degree to which he has become comfortable with the editorial system: "I wouldn’t be a technical person in any sense and I’ve really 40 been won over to this kind of thing." Philip compares the hassle of typewriters and carbon paper to the ease and speed of the computer system and couldn’t contemplate working without the facility. Claire Grady, who was also somewhat reticent about the introduction of the technology and found the prospect quite daunting, has been completely won over: "We were all very nervous of it, afraid we wouldn’t be able to cope, but within a week we wondered how we’d managed before then." For sub-editors too, the system has meant real changes in the way they work. Daivd Quin feels that direct input has substantially streamlined the system and he finds it easier to sub copy on-screen than on paper: "It is terrific for quick changes." John O’Sullivan, an confessed techo-junkie, surprisingly doesn’t share David’s preference: "Believe it or not, subbing on paper is a joy compared to subbing on screen. I would much prefer to sub a thousand word piece on paper any day." Regardless of their personal preference, everyone agrees that there are inherent dangers with the sub-editor’s new role. Sullivan (2003:97) admits that there may be a growing problem when he says: "I think that it may have led to a certain increase in reliance on the editors". Molloy (2004:3) admits that this is indeed the case and feels that some specialist writers may tend to pass the buck: "They actually believe that all they have to do is to get the basics of the story down on the screen and then it’s up to all those other people down there to clean it up." Grady (2004:12) feels that direct input has placed the burden of 41 responsibility firmly on the reporter: "If I write a story and there’s a typing error in a name, or a figure, chances are that unless it’s a very obvious one, that’s going to remain, because there is nobody whose job it is to key it back in again." Dooley (2005:75) is far more specific in his concerns about the sub-editors’ new responsibilities: "They’re so involved in the technical end of it, that the actual function of accuracy and creativity becomes of secondary importance." Quin (2005:24) agrees: "There is a tendancy to focus on what can be done technologically, rather than what should be done journalistically." In addition to the extra technical tasks, the overall speed of the entire system seems to have developed a pace of its own: "I think that the technology is driving the process instead of the other way around. The stuff comes through and there’s an urgency to get it out now, because the lead times are so much shorter.", warns Sullivan. Grady (2004:12) regrets that the time saving aspects of the current system have been lost by the journalists: "When I started first, the deadlines in the morning were a little bit later than they are now. Its hard to believe that the technology which supposedly speeds things up, which has supposedly cut out an awful lot of middle jobs, has actually facilitated that." If the way copy is handled has altered so much, has the technology affected the actual content to the same extent? Shouldice (2006:112) admits that there may be a price to pay for the benefits of speed and revision: 42 I think because of that, it increases the speed and productivity, but sometimes it probably reduces the amount of thought you put into it." David Quin agrees that this can sometimes be the case: "Now because they can just mount up the words and the paragraphs, I think the copy can run to seed a bit and might be a bit more slapdash. One of the areas which might affect the content of the newspaper is journalists’ access to research facilities. This is one of the areas which has benefited from the advances in technology and many newspapers have now provided electronic libraries "except in the Independent, we have paper cuttings, which is a superb system for the 1950s, but we could be doing better" Quin (2005:24) He feels that research was not improved because of the reasoning behind the application of the technology: "It has mainly been used in the Independent by management as a means of speeding up the whole process: quick changes, quick editions and cutting costs." Dooley (2005:75) agrees completely: "One of the criticisms that I would make of the Irish Independent is that the advent of new technology is seen as an opportunity to shed jobs, not to develop the resources of the paper." Not surprisingly, some journalists have used the Internet for research purposes. Although it is not readily available to reporters at the Independent, some have Internet accounts at home and use it for stories in the newspaper. Sullivan, as editor of the computer page on Mondays, is currently trying to get Internet access 43 for the newsroom and finds that some of the material he uses from the World Wide Web is passed on for use in other parts of the paper. Shouldice (2006:112) has very limited experience of the Internet and has mixed feelings about the World Wide Web: "I was astounded by the amount of material that was in there. I was also quite surprised at how much of it was utterly useless." Despite the trouble in avoiding the unwanted material, Molloy (2004:3) would welcome newsroom access to the Internet, but feels that its use would have to be tailored to fit in with the style of the Irish Independent. Molloy’s concern with the future use of the Internet reflects his concern about the current use of foreign news copy received electronically. I think its a case of the tail wagging the dog here. I firmly believe that this wire service coverage, which should be seen as an adjunct to your main Irish coverage, should be processed with that in mind. I don’t think we do that enough here. Molloy (2004:3) feels that whilst the wire services are essential, the Irish perspective on a story is missing and that if the newspaper cannot send their own reporter, a greater effort should be made to include that Irish perspective in some other way. The degree to which some of the wire services are reproduced verbatim is underlined by an incident recounted by Sullivan where a protest march in O’Connell Street (yards from the Independent’s offices) formed part of a report which ended with "Ó The Daily Telegraph, London" 44 In a newspaper as large as the Independent, a means of communication between staff is important. The SII does have a messaging system which alerts the user when a new message has arrived at a terminal to which he/she is logged on. Grady (2004:12) finds the system very useful. She uses it to leave messages for people on other shifts and to alert other reporters of a story which may be picked up by the Evening Herald. Quin (2005:24) finds the internal messaging useful for sending something to a particular person, or groups of persons, but admits that it is used mainly for light-hearted banter. John O’Sullivan agrees: "but an awful lot of that is tittle tattle and nonsense. Actual real communications, you’re much more likely to stand up and walk down the corridor and do it face-to-face." The provision of a new voice mail system in August 1996 has underlined another shortfall in the introduction of some aspects of the technology. Shouldice (2006:112) tells of an incident where a message left on the voice mail system for a staff reporter remained unanswered. On enquiry, Frank discovered that the person concerned wasn’t aware of the voice mail facility on his own telephone. "It’s no use bringing in these sort of advancements if people don’t know how to use them." Sullivan (2003:97) admits that such a situation is not unusual: "and that is typical of the introduction of new technology, not just in the Independent, but everywhere". New technology is often heralded as providing more control to the journalist. So, does the fact that the text is already on-screen influence its chances of appearing in the final publication? John O’Sullivan thinks that although it gives 45 an editor more control, that there is a greater likelihood of pieces surviving intact. "If a sub or an editor is tasting a story and looks at in on screen, it’s more complete and it has that credibility. It’s less likely to get rewritten, I think and I think the stories are the poorer for it." Quin (2005:24) disagrees because "it is easier to make changes, so it would be surprising if copy wasn’t changed more". The future use of information technology is likely to bring further changes to the Irish Independent. Perhaps further developments will give reality to Sullivan (2003:97) wish: I’d like to see us having the full process from story generation to page makeup. Perhaps not pressing the final button, but just to be in control of the product journalistically. Molloy (2004:3) would like to see the use of colour on a regular basis and a general improvement in technical quality: "I think the facility to use the technology to improve the quality is there, but I don’t think we use it enough." Whilst the next stage should be a move towards full page makeup by journalists, Dooley (2005:75) thinks that there will be another interim stage where the journalists and printers will work together on production. One of his concerns for the future is the specific impact on employment in journalism: "With the emphasis on new technology, there is a danger that more and more vacancies in newspapers are going to be filled in the production area, with a consequent negative effect in the newsroom." All of the journalists hope that there will be investment in the research facilities at the Independent and that future technology will be accompanied by 46 full training opportunities. Over time, it is hoped that a proper relationship will be established with the wire services to enable the Independent’s own style to be reflected more in foreign coverage. Grady(2004:12) sums up the feelings of everyone’s appreciation and scepticism of the new systems: "The technology is not the be-all and end-all of our job. The technology is a means to getting the information you have into the product, the newspaper." The greatest impact of technology for ShelfLife has been the move to inhouse production, or the extent to which that has been achieved, which is without the final scanning or film processing. McDonald (2006:8) gave his motivation for doing so in order to save the cost of time and to avoid the hassle of the additional logistics of dealing with an outside agency. He admits however, that the technology has brought other rewards: "We have more consistency and we have more control by having it in-house. But it’s definitely been facilitated by technology." Golden (2005:51) is clear about his views on the move: "I would say that the biggest advantage of having something in-house is accessibility." This accessibility has been utilised for most editions of the magazine where last minute changes are added with very little inconvenience. McDonald (2006:8) feels that some of the editorial staff like the new system because "they can take advantage of the fact that they know which page the guy is working on and which one he’s going to do last". 47 Despite working with some very high technology companies, McDonald (2006:8) maintains that the mindset of many people has still a long way to go in order to make proper use of the available technology: "It’s like we’re pushing a boulder uphill in the environment in this country. Even IBM’s advertising copy doesn’t come in by ISDN, nor do any pictures we ask them to supply!" Overall, the technology has been important to ShelfLife, not only in relation to the editorial production, but to all aspects of publishing a trade journal. McDonald (2006:9) is quite certain about that: We certainly couldn’t have produced a magazine and managed the database and distribution side of it without the technology that’s been available for the last ten years. Twenty years ago, we couldn’t have done the job we’re doing now. It simply would not have been possible. The Sunday Business Post was set up in 1989 as an independent publication aimed at a business and current affairs readership. It currently enjoys a circulation of 33,000 and has 15% of the quality Sunday newspaper market. (Finlay, 1996). Until the recent publication of The Title in July 1996, The Sunday Business Post was the only Irish national newspaper produced entirely on a network of standard PCs or Macs. The rate of evolution of computing technology over the last seven years is apparent by the use of some 8086 machines by the news reporters at the newspaper. Although regarded as suitable in 1989, such machines are often no longer viable for repair and are now being replaced on a piecemeal basis. Reporting staff use a tailored word processing package, called Sprint, which is accessed on the network. The package is DOS-based and has a spell 48 check and thesaurus facility. As journalists complete a story, it is passed on via a series of electronic baskets to be checked, subbed and laid out in the same office. As it is okayed through each stage, the story tag line changes colour to indicate that it is cleared. Sub-editing and page make-up are both done on-screen using a tailored version of 3B2, a British DTP system which is specifically designed for newspaper production. However, there is still a small element of manual paste-up and the size of the operation makes this possible. Photographs are scanned in-house and Photoshop is used to do any touching up necessary. Other photographs are downloaded via modem from a London-based picture library when necessary. Most graphics are also handled in-house using the PC-based package Corel Draw. According to Fergus (2007:19), the size of the operation is one of its greatest advantages of Information Communication Technology. It makes all aspects of the newspaper small and accessible and allows most elements of the system to be ‘off-the-shelf’ items. He admits that because the system has been organic, rather than pre-planned, there has been less opportunity to shape the system as he would have wished. Although many of the journalists who joined the newspaper from other publications in 1989 were apprehensive about new systems, he feels that journalists are now comfortable with the technology and can handle most basic editing functions. It is only when things go wrong that Fergus feels journalists can become easily confused using off-the-shelf products. If the Sunday Business Post 49 was using a large-scale dedicated editorial system, there would be less opportunities for the unexpected and fewer moments of panic when an unknown function appears on-screen. Maurice (2007:36) acknowledges that the ease of revising electronic text may have had an impact on the planning of a story: In the old days, when you sat down at a manual typewriter, you certainly had to think a lot beforehand. I know good journalists on their way back to the office would have the story written in their head and they sit down and they bang it out.. The remaining editorial staff at the newspaper feel that the writing has not been affected by the use of the new technology. Connell (2004:48) admits that being able to revise the text so easily meant that journalists "probably had a bit more discipline in the old style", but Casey (2006:4) feels that the potential for this is "not as significant as people make out it is". Not all copy for the Sunday Business Post is written electronically. Mulcahy (2008:23) admits that the newspaper hasn’t been forthright enough in having everyone keep pace. "It’s only in the last two or three years that the printed text has become no longer acceptable, although in our own paper, two of the three columnists not only fax in copy, but fax in handwritten copy. The fact they’re doing it is our fault, that we haven’t laid down the law." On a more practical aspect, Connell (2004:48) doesn’t think that reporters should make use of the electronic facilities just because they’re available: "I think spell checks are really bad for your spelling because you don’t correct your 50 spelling yourself." Maurice (2007:36) holds the same reservations for sub-editing: " I never allowed sub-editors in the Sunday Business Post to use spell check because it makes them lazy and stops them looking at the copy. You cannot substitute technology for quality control." Many of the journalists also feel that sub-editing practices under the electronic system are no different to those on hard copy, except that the copy is cleaner. But Fergus (2007:19) points out that this in itself can be a difficulty: "The problem with electronic copy is that the errors may not be as obvious, the factual errors, because it looks clean." He also regrets the loss of the old sub-editing language which helped sub-editors to have a real understanding for many procedures which are now handled automatically. Research resources include the online services of FT Profile and Bloomberg and three terminals have Internet access within the office. News Editor Nick Mulcahy isn’t impressed with the availability of electronic resources in this area: "The information databases in Ireland are very poor. There’s virtually none, apart from company information." Maurice (2007:36) from another perspective shows the danger of the use of online resources is the ease with which material can be cut and paste into a story. "On the writing side, there’s a danger of cut and paste; of relying on the amount of information that is available there, - and it is absolutely immense - but stopping journalists lifting the phone and doing some original research." 51 Casey (2006:4) stated that the use of Internet is primarily for background research and believes that it is currently under-valued: "I think that the Internet has been one of the most significant developments. I would rate it as significant as the launch of the PC and I think it’s hugely significant in terms of journalism." She finds that the search facilities of the Internet are far more advanced than those offered by the FT Profile online service. As an opportunity for publishing, Casey sees great potential in the Internet: "I think that in about five or ten years time, most journalists will be writing stuff that will be appearing on the Internet. I think that this will have a huge impact on how you write and the way you write." Casey is of the view that future journalism will have to allow for the use of hypertext links and journalists will have to move towards a form of non-linear writing to use this facility to it’s full potential. In terms of communication, access to email is rated very highly by Maurice (2007:37), "Email, I think, is a fantastic research and communications tool for a working journalist." Casey (2006:4) is cautious about her use of email: "In terms of contacts, people are very wary about the security of email. People will say things to you over the phone that there is no way that they’re going to type into their computer - particularly for people working at companies." Mulcahy (2008:23) admits that the newspaper may not be using email to it’s best advantage: "We log into our server to check our email only once or twice a week." If a significant amount of material does arrive via email in the future, 52 Mulcahy is adamant that it will be subbed and rewritten in the same way as the hard copy is today. Connell (2004:49) sees the danger of text received electronically as having a credibility for being already on-screen, but doesn’t think it is a real difficulty: "I think you’re just as apprehensive about something on screen as you would be in the printed form." Connell has recently set up a computer at home, from which he sends copy to the newspaper via modem. Connell has found that he is more productive working from home and is surprised that it is not encouraged more by newspaper management. "I have to say that it has definitely changed the nature of my work and it has improved the quality of my life." Maurice (2007:38) describes the Sunday Business Post as "the first paper to break away from the mould" and that other newspapers who had introduced technology had retained the old structures and divisions. He observed that the small size of the newspaper helped to keep the journalists closer to the final product and gave them much more control. He does admit that because of the way some newspaper management have introduced new technology, many journalists have developed a strong suspicion for it and regrets that "I don’t think journalists have availed of the new technology as much as they should have." 2.3 Theoretical Framework This study adopted the Social Development Theory which was propounded by Garry Jacobs and Harlan Cleveland (1999). 53 The theory social development provide a conceptual framework for discovering the underlying principles common to the development process in different fields of activity, countries and periods. It also provides a framework for understanding the relationships between the accumulated knowledge generated by many different disciplines. If pursued to its logical conclusions, it leads to not just a theory of social development, but a unifying theory of knowledge. Social development theory consists of two interrelated aspects learning and application. Society discovers better ways to fulfill its aspirations and it develops organizational mechanisms to express that knowledge to achieve its social and economic goals. The process of discovery expands human consciousness. The process of application enhances social organization. Rapid advancement in ICTs and application has primarily been the result of dramatic progress in newspaper production today. Two parallel but interrelated fields- development of the processing capacity of the silicon chip and development of more advanced operating systems has enable newspaper organizations to utilize the potential of ICTs power. Development of more powerful, intuitive and easier to use operating systems increases the practical power of the technology on newspaper production. Advances in ICTs have vastly increased the potential productivity and developmental achievements of newspaper production process. But full utilization of this potential requires the capacity to consciously direct and accelerate social development processes. The discovery of methods to genetically engineer 54 improved newspaper production through ICTs would have little practical value unless newspaper organizations possessed the know-how to adopt and operate ICTs in their production process The development of social organization takes place within a larger evolutionary context in which the consciousness of humanity is evolving along a continuum from physical to vital to mental. This evolution expresses as a progressive shift in emphasis from manual production to technological production. As society advances along this continuum, development becomes more conscious and more rapid. Despite these differences, development in newspaper industry has followed a similar course. The initiative of ICTs led to widespread imitation and adoption ICTs. Newspaper industries in Nigeria have accepted and adopted ICTs to support the new production activity which has simplified newspaper production. The knowledge and skills needed for newspaper production have been incorporated in newspaper industry at higher and lower levels. 55 References Business & Finance, (2005). Assessing ICT in development: a critical practice perspective In .O Hemer and T. Tufte (ed) Media and global change rethinking communication for development (PP.285 – 296). Buenos Aires Nordicom Casey, U. (2006). Newspaper organizational learning: The contributing process and the literatures. Organizational Science 2(1), 88-115. Connell, P. (2004). US Newspaper types, the newsroom, and the division of labor, 1750-2000. Journalism Studies 4(4), 435-449. 56 Coleridge, L. (2003). The Potential of ICTs for newspaper Development: Opportunities and Obstacles, University of San Francisco. Corner, R. (2006). Information technology: Social issues. London: The Open University Craig, R. (2005). Online Journalism reporting, writing and editing for new media .Thompson Wordsworth. Cunningham, E. & Marcaigh, O. (2005). Internet and society: New information and communication technologies for social development.’ Position Paper for the OAS Summit of the Americas, Preparatory discussion on Connectivity. Draft, October 18. David, U. (2005). Heralding ICT enabled knowledge societies: Way forward for the developing countries. Innovator, KnowNet Initiative, London School of Economics Inlaks Scholar Dooley, H. (2005). What will be: How the new world of information will change our lives, San Francisco: Harper Edge. Fergus, C. (2007). Good journalism. On the evaluation criteria of some interested and experienced actors. Journalism Studies 7(5), 671-690. Foley, K. (2006). Leapfrogging the industrial revolution, in Michael Traber (Ed.) The myth of the information revolution: Social and Ethical Implications of Communication Technology, London: Sage. Fulton, A. (2003). The diffusion of information technology in journalism, World Bank Discussion Paper No. 281 Fitzpatrick,E. (2006). Newspaper reproductions, ANHG Newsletter, 3 (January): 3. Grady, C. (2004). A journey through the history of information technology. Retrieved April 4, 2007, from www.cs.princeton.edu/~kguinee/thesis.html 57 Golden, P. (2005). The new precision journalism, Bloomington Ind: Indiana University Press. Katz, W. (2003). The digitized newsroom, American Journalism Review, pp. 42-47, January-February. Koch, A. (2005).The culture of newspapers : The slow birth of the modern newspaper in America, History of the Book in America. Lindley, K. (2008). An investigation of the impact of information and communication technologies on journalism .' Journal of Information Science, 25, no. 4, pp. 307-318. Maurice, H. (2007). New media and news: Implications for the future of journalism. New Media and Society 1(1), 54-9. McDonald (2006). Digital transformation , New York: Knopf. McKercher, L. (2004).The Australian newspaper industry: inter-colonial perspectives’, Australian Studies in Journalism, 1: 101-112. Molloy, A. (2004). The impact of information technology on work and society. Retrieved April 4, 2007, from http://www.benmeadowcroft.com/reports/impact/ Mulcahy, N. (2008). The era of open innovation. Sloan Management Review 44(3), 35-41. Neuwirth, H. & Liebler, Y. (2005). The role of Information and Communication Technologies in communication development – A Partial Survey. ZEF – Discussion Papers on Development Policy No. 7, Centre for Development Research (ZEF), Bonn, May 21. Quin, A. (2005). Changes in the news service processes within the Spanish audiovisual media: Difficulties and expectations in face of New Technologies, paper presented to the 25th ECPR Joint Sessions of Workshops, Berna, 28.02.1997. Russial, M. (2005). Internet lessons by Quipunet.’ ICT Stories, March, 24. http://www.iicd.org/stories/ 58 Schneider, T. (2003). A newspaper’s role in modern society, Specimens and Illustrations, facsimile reprint, Sydney: University of Queensland Press. Semonche, O. (2003). Knowledge societies: Information Technology for newspaper development, New York: Oxford University Press. Shipley, P. & Gentry, D. ( 2005). Applying the lessons of information Communication Technology in Journalism Practice.’ FAO, July 18. Shouldice, G. (2006). Computer-reporting tool, in the computer connection: A Report on using the computer to teach mass communication, Syracuse University. Sullivan, C. (2003). Journalism in the 21st Century. Online Information, electronic database and the News, Twickenham, GB: Adamantine Press. Underwood, K & Giffard, C. ( 2004) Evaluating the impact of the internet in newspaper firms : A summary of a research framework.’ Fundacion Acceso, January,3 Ward, L. & Hansen, D. (2001). The development of national newspapers in the second half of the twentieth century: in The Australian Press: A Bicentennial Retrospect, Australian Newspaper History Group. Ward, H. & McLeod, A. (2003). Reporting for work: A guide to Daily practice, Sydney: University of Queensland Press. Woodhull, J. (2005). The Art of Printing in Its Various Branches: With Journalism, Herald and Weekly Times. Wolff, P. (2004). The elusive search: Development and progress in the Transition to a New Century’, Ottawa, Canada: International Development Research Centre and Lima, Peru: GRADE, mimeo. 59 CHAPTER THREE METHODOLOGY 3.1 Research Design The research design for this work is survey method. Okoro (2001, p.37) states that “surveys are useful in the measurement of public opinions, attitude and orientations, which are dominant among a large populations, at a particular periods.” He further explained that “the relevance of survey comes clear in its definition as a process of gathering data from a target population through questionnaire or interview and subjecting such data to 60 statistical analysis for the purpose of reaching conclusion on the subject matter of study and providing solution to identified research problems.” 3.2 Population of Study Ifidon and Ifidon (2007, p.7) see population of study “as the entire entity that is of interest to the researcher; it is the aggregate of all elements that conform to designated set of specification”. The population for this research was drawn from staff in various (Nation, The Sun & Champion) departments that are involved in production process like engineers, sub-editors, proof readers, reporters and managers in the above newspaper industries. 3.3 Sampling Size Ogbuoshi (2006, p.83) sees sample size “as meant to represent population especially when the entire population cannot be studied”. The sample size for this study was 300. 100 respondents was selected from each of the three newspaper workers (Nation, The Sun & Champion), making a total of 300 respondents. 3.4 Sampling Techniques Okoro (2001, p.65) defines sampling techniques “as the process of taking any portion of a universe or population of study as representative of the population” In selecting the sample for this study, the simple random sampling techniques was used. Simple random sampling means that workers in the three newspapers chosen (Nation, Champion and the Sun) stand the chance of being part of the sample. 61 3.5 Measuring Instrument Questionnaire was used as the basic instrument for data collection in this study. The questionnaire contains questions which were designed to elicit objective responses from workers in print media houses used. To make it possible, copies of the questionnaire were distributed personally by the researcher to the selected sample for the study. 3.6 Validity/Reliability The research instrument was subjected to face validation by the research supervisor, Dr. C.S. Akpan. He ensured that the measuring instrument used for data collection was structured in the appropriate format for investigating the subject of enquiry. This also ensured that no necessary part of the instrument was omitted which may affect the objectivity of the study. He read through the questionnaire items and effected useful corrections and suggestions. To ensure the reliability of the instrument, a combination of open-ended and close-ended questions were used in preparing the instrument. A pilot test of this study was administered on four respondents who did not make up part of the sample. The data gathered from the pilot testing was analyzed and deemed reliable for the study. 3.7 Method of Data Analysis The data collected was analyzed using simple percentages and was presented in tables and explanations were made. These formed the basis of the analysis and interpretation of data as presented in chapter four. 62 3.8 Limitations of Methodology The study dwelt on “The Impact of ICT’s on Newspaper Production in Contemporary Nigeria: A study of Nation, Sun and Champion staff” The large number of the population made the sample selection, instrument administration, data collection and interpretation a bit cumbersome. Financial constraint was a major impediment to this study. Also the short time frame and demand for other academic work posed a limitation in the course of this research. Nonetheless, these limitations did not affect the validity of the work. References Ifedon, S. & Ifidon, E. (2007). Basic principles of research methods. Benin: Goodnews Express Communication. Ogbuoshi, L. (2006). Understanding research methods and thesis writing.Enugu: Lincon Enterprises. Okoro, N. (2001). Mass Communication research: Issues and methodology. Nsukka: AP Express publishers. 63 CHAPTER FOUR DATA PRESENTATION AND ANALYSIS 4.1 Description of Sample In this study, 300 copies of questionnaire were distributed personally by the researcher. Out of 300 copies of questionnaire, 2 were distorted while 298 was analyzed as this number constituted the actual number of respondents under study as presented in the tables below 4.2 Presentation of Data and Analysis Demographic Data Table 1: Distribution Respondents according to sex Response Frequency Male 122 Female 176 Percentage 40.9% 59.1% 64 Total 298 100% The above table shows that 122 of the respondents representing 40.9% are male while 176 of the respondents representing 59.1 are female. Table2: Age bracket of respondents Response Frequency 16-25 34 26-30 99 26-30 72 31-35 93 36& Above 298 Percentage 11.4% 33.2% 24.2% 31.2% 100% The above table shows that 34 of the respondents representing 11.4% fall within the age range of 16-25. 99 of the respondents representing 33.2% falls within the age range of 26-30. 72 of the respondents representing 24.25 falls within the age range of 31-35 while 93 of the respondents representing 31.2% falls within the age range of 36 and above. Table 3: Marital Statue of Respondents Response Frequency Married 189 Single 101 Divorced 8 Total 298 Percentage 63.4% 34% 2.6% 100 The table shows that 189 of the respondents representing 63.4% are married. 101 of the respondents representing 34% are single while 8 of the respondents representing 2.6% are divorced. Table 4: Educational Qualification of Respondents Response Frequency GCE/SSCE 66 OND/HND 101 Percentage 22.1% 33.9% 65 First Degree Others Total 120 11 298 40.3% 3.7% 100 The table above shows that 66 of the respondents representing 22.25 are GCE/SSCE holders. 101 of the respondents representing 33.9% are OND/HND holders. 120 of the respondents representing 40.3% are first degree holders while 11 of the respondents representing 3.7% have other educational qualifications Table 5; Departments of Respondents Response Frequency Editorial 178 Mechanical 86 Circulation 34 Total 298 Percentage 59.7% 28.9% 11.4% 100 The above table shows that 178 of the respondents representing 59.7% are in the editorial department. 86 of the respondents representing 28.9% are in the mechanical department, while 34 of the respondents representing 11.4% are in the circulation department. Table 6: Do you use ICTs in newspaper production? Response Frequency Yes 298 No Total 298 Percentage 100 100 The above table show that 298 of the respondents representing 100% agreed in the use of ICTs in newspaper production Table 7: When did you start using ICTs in newspaper production? Response 15 years ago Frequency 28 Percentage 9.4% 66 10 years ago 5 years ago 2 years ago Total 121 136 13 298 40.6% 45.65 4.4% 100 The above table shows that 28 of the respondents representing 9.4% started using ICTs 15 years ago. 121 of the respondents representing 40.6% started using ICTs 10 years ago. 136 of the respondents representing 45.6% started using ICTs 5 years ago while 13 of the respondents representing 4.4% started using ICTs 2 years ago. Table 8: What led to the adoption of ICTs in newspaper production? Response Competition Easy to use Make work easier ICT trend Total Frequency 87 24 143 44 298 Percentage 29.1% 8.1% 48% 14.8% 100% The above table shows that 87 of the respondents representing 29.1% adopted ICT as a result of competition in the industry. 24 of the respondents representing 8.1% adopted ICT because it is easy to use. 143 of the respondents representing 48% adopted ICT because it makes their work easier, while 44 of the respondents representing 14.8% adopted ICT because of the trend. Table 9: Do you think the adoption of ICT has changed newspaper production process in Nigeria? Response Frequency Percentage 67 Yes No Cant say Total 263 35 298 88.3% 117% 100 The above table shows that 263 of the respondents representing 88.3% agreed that the adoption of ICT has change newspaper production process in Nigeria, while bv35 of the respondents representing 11.7% can’t say. Table 10: What aspect of newspaper production has ICT revolutionalised most? Response Circulation Newsgathering Editing Mechanical Total Frequency 24 184 78 12 298 Percentage 8.1 61.7% 26.2% 4.0% 100 The above table shows that 24 of the respondents representing 8.1% agreed that ICTs have revolutionalised circulation of newspaper. 184 of the respondents representing 61.7% said it has revolutionalised newsgathering.78 of the respondents representing 26.2% said editing, while 12 of the respondents representing 4.0 said mechanical. Table 11: With the adoption of ICTs, do you think newspaper industry future is bright in Nigeria? 68 Response Yes No Can’t say Total Frequency 287 11 298 96.3 3.7% 100 The above table shows that 287 of the respondents representing 96.3% agreed that with the adoption of ICTs in Nigeria, newspaper industry, the future is bright for the industry, while 11 of the respondents representing 3.7% can’t actually say. Table 12: Do you agree that ICTs have caused unemployment in Nigeria newspaper industry? Response Agreed Disagreed Not aware Total Frequency 239 42 17 298 Percentage 80.2% 14.1% 5.7% 100 The above table shows that 239 of the respondents representing 80.2% agreed that ICTs have caused unemployment in Nigerian newspaper industry. 42 of the respondents representing 14.1% disagreed while 17 of the respondents representing 5.7% said they are not aware. Table 13: With the current trend in ICTs, do you think Nigeria newspaper industry can meet up with its challenges? Response Yes Frequency 251 Percentage 84.2% 69 No Can’t say Total 15 32 298 5.0% 10.7% 100 This table shows that 251 of the respondents representing 84.2% agreed that Nigerian newspaper industry can meet up with the challenges of ICTs. 15 of the respondents representing 5.0% do not agreed while 32 of the respondent representing 10.7% can’t say. Table 14: What is the major problem associated with the adoption of ICTs in newspaper industry in Nigeria? Response Finance Lack of skills Culture Lack of Interest Total Frequency 183 54 20 41 298 Percentage 61.4% 18.1% 6.7% 13.8% 100 The above table shows that 183 of the respondents representing 61.4% said the major problem in the adoption of ICTs in newspaper industry in Nigeria is finance. 54 of the respondents representing 18.1% said lack of skills. 20 of the respondents representing 6.7% said culture while 41 of the respondents representing 13.8% said lack of interest. Table 15: what factor is likely to hinder the use of ICTs in newspaper industry in the future? 70 Response Finance Organizational Culture Workers deficiencies Total Frequency 238 33 27 298 Percentage 79.8% 11.1% 9.1% 100 The above table shows that 238 of the respondents representing 79.8% said finance is likely to hinder the use of ICTs in newspaper industry in the future. 33 of the respondents representing 11.1% said organization culture, while 27 of the respondents representing 9.1% said workers deficiencies. Table 16: Do you agree that with ICTs anybody can produce a newspaper? Response Yes No Can’t say Total Frequency 262 13 23 298 Percentage 87.9% 4.4% 7.7% 100 The above table shows that 262 of the respondents representing 87.9% agreed that with ICTs anybody can produce a newspaper. 13 of the respondents representing 4.4% disagreed while 23 of the respondents representing 7.7% can’t say. Table 17: Do you agree that ICTs have really affected manual process in newspaper industry in Nigeria Response Yes No Can’t say Frequency 298 - Percentage 100% - 71 Total 298 100 The above table shows that 298 of the respondents representing 100% agreed that ICT’s have really affected manual production process in newspaper industry in Nigeria. 4.3 Discussion of Findings This part of the study reviews the data collected in course of the research. This discussion, therefore, derives its guide from the three research questions as presented in chapter one via-a-vis the responses of the respondents. Research Question 1: What is the status of ICTs on Nigeria Newspaper industry? This research question tries to find out the status of ICTs on Nigeria newspaper industry. There is high level of ICT adoption in Nigeria newspaper industry. This answer is in line with table 6,7,and 9. Table 6 shows that 100% of workers in newspaper industry do use ICTs in production. This finding is in line with McDonald (2006:9) observation that technology has been important to ShelfLife, not only in relation to the editorial production, but to all aspects of publishing a trade journal. Following the above, he also asserted that: We certainly couldn’t have produced a magazine and managed the database and distribution side of it without the technology that’s been available for the last ten years. Twenty years ago, we couldn’t have done the job we’re doing now. It simply would not have been possible. 72 Table 7 shows that ICTs have been adopted along time in Nigerian newspaper industry. 9.4% of newspaper workers adopted ICTs 15 years age, 40.6% 10years ago, 45.6% 5 years ago and 4.4%, 2 years ago. This findings is in line with Fergus (2007:19) findings that many of the journalists who joined the newspaper from other publications in 1989 were apprehensive about new systems, he feels that journalists are now comfortable with the technology and can handle most basic editing functions. Table 9 indicates that ICTs have changed newspaper production process in Nigeria. 88.3% of the respondents acknowledged that ICTs have change newspaper industry. This finding is in line with McDonald (2006:8) observation. According to him, the greatest impact of technology for ShelfLife has been the move to in-house production, or the extent to which that has been achieved, which is without the final scanning or film processing. McDonald (2006:.8) gave his motivation for doing so in order to save the cost of time and to avoid the hassle of the additional logistics of dealing with an outside agency. He admits however, that the technology has brought other rewards: "We have more consistency and we have more control by having it in-house. But it’s definitely been facilitated by technology. Also Quin (2005:24) is in support of our findings. According to him, one of the areas which might affect the content of the newspaper is journalists’ access to research facilities. This is one of the areas which has benefited from the advances in technology and many newspapers have now provided electronic 73 libraries "except in the Independent, we have paper cuttings, which is a superb system for the 1950s, but we could be doing better" He feels that research was not improved because of the reasoning behind the application of the technology: "It has mainly been used in the Independent by management as a means of speeding up the whole process: quick changes, quick editions and cutting costs." Research Question 2: what are the impacts of ICTs on newspaper production in Nigeria? This research question tends to know the impact of ICTs on newspaper production in Nigeria. Table 8,9,10,11,12 and 16 answered the research question. Table 8 shows that ICTs was adopted in newspaper industry because it makes work easier. This was acknowledged by 48% of the respondents. Table 9 shows that 88.3% agreed that ICTs have changed newspaper production process in Nigeria. This finding is also in support with Ward and Hansen (2000:19) study of 105 American Daily newspapers. Ward & Hansen identify the area of story research as that which has gained most from the application of the new technologies: "Electronic information technologies have vastly improved both the speed and the comprehensiveness of information access for newsrooms. News libraries play increasingly prominent roles in reporting and editing in metro newspapers". 74 For sub-editors too, the system has meant real changes in the way they work. Also supporting this findings, Quin (2005:24) stated that direct input has substantially streamlined the system and he finds it easier to sub copy on-screen than on paper: "It is terrific for quick changes." Table 10, shows that ICTs have revolutionized newsgathering. 61.7% of the respondents acknowledged this fact. This is in line with McKercher (2004:78) observation. she did discover that "small, but growing groups of reporters at both newspapers are using computers for communications, research and organization in their reporting" and regarded these activities as representing "new techniques and reporting tasks". Supporting this finding, Ward, Hansen and McLeod (2003:11) demonstrated that although there were several important changes in the way a story was written, the extent of these changes depended on the degree to which news reporters had adopted the new technology. Table 11, shows that with the adoption of ICTs, newspaper in Nigeria has a bright future. 96.3% of the respondents acknowledged this fact. The impact of new media on the future of news is difficult to imagine. Rhinegold (2002:48) underlines its impact on access to the media: "A personal computer, plugged into a telephone, becomes a printing press, a broadcasting station, a town hall meeting: connecting a computer to a telephone creates a new medium, with unique properties and powers." According to him, one of the greatest changes will be a merging of current media. Newspapers online will include video clips and sound 75 files of today’s headlines. The use of hypertext links will offer further information for those who wish to take that option. The reader can then return to the original story, or follow a series of related links. This will require journalists to write stories in a non-linear fashion, allowing the reader to determine the level of information they want at any particular point. Table 12, shows that the adoption of ICTs in newspaper industry has caused unemployment in Nigeria. 80.2% of the respondents acknowledged this. This is also in line with Schneider findings. According to Schneider, the use of computers in newsrooms in tripling each year, many editors complain that "too much emphasis is being placed on the technology and not enough on nurturing the more traditional basic journalistic skills". Table 16 shows that with the adoption of ICT, anybody can produce a newspaper. 87.9% of the respondents acknowledged this fact. Research Question 3: What opportunities exist for the application of ICTs in newspaper production in Nigeria? This research question tends to know the opportunities exit for the application of ICTs in newspaper production in Nigeria. To answer this research question, Table 11,13,14,15 and 16 were used. Table 11 shows that with the adoption of ICT, the future of newspaper industry is bright. 96.3% of the respondents agreed to this fact. Table 13, shows that Nigeria newspaper industry can meet up with ICT challenges. 84.2% of the respondents acknowledged this. Table 14 and 15 shows 76 that one of the major problems that affects newspaper industry in Nigeria as regards to adoption of ICT is finance. 61.4% of the respondents acknowledged this. Table 16, indicated that with the adoption of ICT in Nigeria, anybody can produce a newspaper. 87.9% of the respondents are in support of this. Research Question 4: Have ICTs affected manual production process in newspaper industry in Nigeria? This question intends to know if ICTs have really affected manual production process in newspaper industry. In answering this research question, table 9, 10 and 17 was used. Table 9 shows that 263 of the respondents agreed that ICTs have changed newspaper production process. Table 10 shows that 184 of the respondents agreed that ICTs have affected mostly newsgathering in production process. While table 17 shows that 298 of the respondents agreed that ICTs have really affected manual production process in newspaper production in Nigeria. Supporting the above findings, McDonald (2006:9) opined thus: We certainly couldn’t have produced a magazine and managed the data base and distribution side of it without the technology that’s been available for the last ten years ago, we couldn’t have done the job we are doing now. It simply would not have been possible Research Question 5: What are the challenges of ICTs adoption in newspaper industry in Nigeria? The above research question, tries to know the challenges of ICTs in newspaper industry. In answering the above research question, table 12, 14, 15 and 16 was used. Table 12 shows that 239 of the respondents agreed that ICTs have 77 caused unemployment in Nigeria newspaper industry. Table 14 shows that finance is the major challenge in the adoption of ICTs in newspaper industry. This was acknowledged by 183 of the respondents. Table 15 also shows that finance is the major factor that is likely to hinder the use of ICTs in newspaper industry. 238 of the respondents agreed that finance is likely will affect the adoption of ICTs in newspaper industry in the future. While table 16 indicated that with ICTs anybody can produce a newspaper. 262 of the respondents agreed to this fact. References Fergus, C. (2007). Good journalism. On the evaluation criteria of some interested and experienced actors. Journalism Studies 7(5), 671-690. McDonald (2006). Digital transformation , New York: Knopf. McKercher, L. (2004).The Australian newspaper industry: inter-colonial perspectives’, Australian Studies in Journalism, 1: 101-112. Quin, A. (2005). Changes in the news service processes within the Spanish audiovisual media: Difficulties and expectations in face of New Technologies, paper presented to the 25th ECPR Joint Sessions of Workshops, Berna, 28.02.1997. Rheingold, H. (2002,May). The electronic landscape: A writer's perspective. Writers' Retreat on Interactive Technology & Equipment Conference. University of Vancouver, Vancouver, British Columbia. Ward, H. & McLeod, A. (2003). Reporting for work: A guide to Daily practice, Sydney: University of Queensland Press. 78 Ward, L. & Hansen, D. (2001). The development of national newspapers in the second half of the twentieth century: in The Australian Press: A Bicentennial Retrospect, Australian Newspaper History Group. CHAPTER FIVE SUMMARY, CONCLUSION AND RECOMMENDATIONS 5.1 Summary The main thrust of this study was to find out the impacts of ICTs in newspaper production. In doing this, Nation, The Sun & Champion were used as case study. Using three research questions that bordered on the impacts of Information Communication Technologies. It was found out that Information communication technologies have great impacts in newspaper production in Nigeria. Following these findings, it can be said that ICTs have impacts on Nation, The Sun & Champion newspapers. It should be on record based on the findings from this study that ICTs are very important in newspaper production. 5.2 Conclusion 79 This study has made interesting findings that will be of immense benefit not only in the academic circle also to publishing houses and the newspaper industry as well as organizations and society in general. Based on the findings of this research, the following conclusions have been reached. 1. Newspaper industry in Nigeria makes use of Information Communication Technologies in their production process. 2. Newspaper industries in Nigeria have been using ICTs for a long time. 3. ICTs make newspaper production easier. 4. The adoption of ICTs have changed newspaper production process in Nigeria 5 ICTs have much impact on newsgathering. 6. The adoption of ICTs has made the future of newspaper industry in Nigeria bright. 7. To a large extent, the adoption of ICTs in newspaper industry has caused unemployment. 8. One of major constraints to the adoption of ICTs is finance. 9 with the adoption of ICTs in Nigeria anybody can be a journalist. 5.3 Recommendations Following the findings of this study, the following recommendations are suggested: 1. Newspaper firms should devote more time training their worker on the uses of ICTs 2. Newspaper industry should continually follow ICTs trend. 80 3. Government should encourage the adoption of ICTs in every sector in the country, by financially empowering those sectors that cannot afford it. 4. Total dependency on ICTs in production process should be discouraged. Because it will make the workers lazy as well as leads to unemployment. 5. Broadcast media should not be left out in following ICTs trend in the world today. BIBLIOGRAPHY Books Anyanwuoch, R.A. (2006). Fundamentals of economics. Africana first publishers limited. Golden, P. (2005). 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The art of printing in its various branches: With journalism, Herald and Weekly Times. 85 Appendices Questionnaire Department of Mass Communication University of Nigeria, Nsukka September, 2010 Dear respondent, My name is Mr. Ezugwu, Ndubisi Martins, a post graduate student of the above department. I am carrying out a research work on “The impact of ICTs on Newspaper Production: A study of the Nation, Sun and Champion Newspapers” To assist me and enhance an objective realization of this research goal, I would most hereby appreciate your honest and unbiased responses to the questions in this questionnaire. All your responses, I assure you would be treated in utmost confidence. Thank you immensely for your understanding and co-operation. Yours faithfully, Ezugwu, Martins Tick (-/) in the appropriate box of your choice. 86 1. Sex A. Male ( ) B. Female ( ) 2. Age A. 16-25 ( ) B. 26-30 ( ) C. 31-35 ( ) D. 36 & above ( ) 3. Marital statue A. Married ( ) B. Single ( ) C. Divorced ( ) 4. Which educational qualification do you have? A. GCE/SSCE ( ) B. OND/HND ( ) C. First Degree ( ) D. Others ( ) 5. Which department? ……………………………………… 6. Do you use ICTs in newspaper production? A. Yes ( ) B. No ( ) 7. When did you start using ICTs in newspaper production? A. 15yrs ago ( ) B. 10yrs ago ( ) C. 5yrs ago ( ) D. 2yrs ago ( ) 8. What led to the adoption of ICT in newspaper production? A. Competition ( ) B. Easy to use ( ) C. Make work easier ( ) D. ICT trend ( ) 9. Do you think the adoption of ICT has changed newspaper production process in Nigeria? A. Yes ( ) B. No ( ) C. Can’t say ( ) 10: What aspect of newspaper production has ICT revolutionalised most? A. Circulation ( ) B. Newsgathering ( ) C. Editing ( ) D. Mechanical ( ) 11.With the adoption of ICT, do you think newspaper industry future is bright in Nigeria? A. Yes ( ) B. No ( ) C. Can’t say ( ) 12. Do you agree that ICT has caused unemployment in Nigeria newspaper industry? A. Agreed ( ) B. Disagreed ( ) C. Not aware ( n ) 87 13. With the current trend in ICT, do you think Nigeria newspaper industry can meet up with its challenges? A. Yes ( ) B. No ( ) C. Can’t say ( ) 14. What is the major problem associated with the adoption of ICT in newspaper industry in Nigeria? A. Finance ( ) B. Lack of skills ( ) C. Culture ( ) D. Lack of Interest ( ) 15. What factor is likely to hinder the use of ICTs in newspaper industry in the future? A. Finance ( ) B. Organizational culture ( ) C. Worker deficiencies ( ) 16. Do you agree that with ICT anybody can produce a newspaper? A. Yes ( ) B. No ( ) C. Can’t say ( )
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