ACXIOM AUDIENCE INSIGHT REPORT CHALLENGE: • Is your audience data fit for success? • How well do you really know your audience? • How does your audience compare to the population? ASSESSMENT BY ACXIOM Acxiom's Audience Insight Report provides a clear assessment of your customer data. An audit conducted on your customer information compares the quality of your data against industry standards. WHAT WE CAN DO: Recognise how you can improve your audience assets Understand your audience for improved strategic and actionable insights Improve your audience reach capabilities and effectiveness NEW ACXIOM AUDIENCE INSIGHT REPORT • Single Customer View data quality and channel reach report • Audience Profile and index analysis across demographic and Personicx® segments • Audience Targeting analysis - capability and penetration by channel and location BENEFITS: Targeting – improved audience targeting capabilities Retention – improved audience retention and cross sell Acquisition – improved audience acquisition PROVEN INDUSTRY EXPERIENCE AND EXPERTISE RETAIL FINANCIAL SERVICES ELECTRONICS A major retailer wanted to drive online and in-store sales. It tested three marketing services providers in a proof of concept that included address change/hygiene, customer recognition, demographics and append services. A financial services company wanted to cross-sell products and services to its customer base but needed more accurate, current data on customers to reach the right customers with the right offers at the right time. An electronics manufacturer consolidated data from 15 sources into one data warehouse to recognise customers globally, create clean customer records and run analytics to target more intelligently. RESULTS RESULTS RESULTS Acxiom outperformed the other providers in all categories. Acxiom reduced the time to complete the client’s full database refresh from 90 days to 30 days. In just 90 days, the company reduced the size of its database by 60 percent. Acxiom was 28% more accurate than the next competitor and eight (8) times more accurate than the other. Acxiom’s accuracy on demographic data was 9-10 percent higher than the other providers. The real-time process ensures that customer-facing personnel have current information regarding customer accounts. The company achieved close to a six-figure savings annually thanks to its more accurate, targeted methodology in reaching intended customers. Acxiom is an enterprise data, analytics and software as a service company focused on strengthening connections between people, businesses and their partners. Major Offices Worldwide www.acxiom.com.au | 1300-ACXIOM For Acxiom’s view on privacy, visit www.acxiom.com.au/privacy © 2015 Acxiom Corporation. All rights reserved. Acxiom is a registered trademark of Acxiom Corporation. All other trademarks and service marks mentioned herein are property of their respective owners. It increased email click-toopen in one industry by 100 percent and revenue per email by 800% for one campaign. Across all campaigns, revenue per email is well above plan and is up more than 62 percent year over year.
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