N.V. Nuon Energy Annual Report 2012 Energy market in change About this report The annual report of N.V. Nuon Energy is the integrated representation of our company’s financial and non-financial performance for the calendar year 2012. The scope of this report is N.V. Nuon Energy and its subsidiaries. Nuon’s consolidated accounts have been prepared in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union. The last section of the annual report includes the auditor’s report and the profit appropriation. Our Corporate Social Responsibility (CSR) reporting covers activities in countries where we have material operations. The subsidiaries in which Nuon held a minimum share of 50% throughout the year are within the scope of the CSR reporting. Nuon’s CSR reporting was prepared using Global Reporting Initiative (GRI) 3.0 guidelines as well as the Electric Utilities Sector Supplement of the GRI. The GRI table can be found at www.nuon.com/reporting. Qualitative information about the Vattenfall group and its activities is included insofar as these activities affect Nuon’s customers, employees or stakeholders. The qualitative reports were provided by experts throughout the organisation. ‘We’, ‘Nuon’, ‘Nuon Energy’, ‘the company’, ‘the Nuon Energy Group’, ‘the Nuon Group’, ‘the group’ or similar expressions are used in this report as a synonym for N.V. Nuon Energy and its subsidiaries. The name ‘Vattenfall’ or similar expressions refer to Vattenfall AB, the parent company of Nuon. Contents About Nuon Message from the CEO 2 Important events 2012 4 Report of the Management Board 6 Market developments 6 Strategy for changed market conditions 8 Operational performance 9 Financial performance 13 Corporate governance report 20 Report of the Supervisory Board 28 Remuneration report 2012 33 Corporate Social Responsibility 37 Security of supply 38 Sustainability of energy 43 Affordability of energy 50 Health & safety 52 Joined forces 55 Assurance report 61 GRI statement 63 Financial statements65 Consolidated accounts 66 Notes to the consolidated accounts 72 Company accounts 116 Notes to the company accounts 118 Other124 Independent auditor’s report 124 Profit appropriation 125 Ratios and definitions 126 Nuon at a glance Nuon is part of Vattenfall Vattenfall is one of Europe’s largest generators of electricity and the largest producer of heat. Its main products are electricity, heat and gas. In electricity and heat, Vattenfall operates in all parts of the value chain: production, distribution and sales. In gas, Vattenfall is active in sales. Vattenfall also conducts energy trading. The Vattenfall group has approximately 33,000 employees and the parent company, Vattenfall AB, is wholly owned by the Swedish State. In 2012, operations were conducted in the Nordic countries, Germany, the Netherlands, France and the United Kingdom. The core markets are Sweden, Germany and the Netherlands. The Netherlands is one of the three core markets of the Vattenfall group Vattenfall’s operations in the Netherlands are carried out by N.V. Nuon Energy and its subsidiaries (‘Nuon’). Nuon also has limited operations in Germany and the United Kingdom. It produces and supplies electricity, gas, heat and cooling and offers its customers a wide range of energy-saving products and services. Nuon has approximately 5,200 employees (FTEs) and serves 2.2 million customers, businesses and public and other organisations. With net sales of EUR 3,905 million in 2012, Nuon holds a top-three position in the Dutch energy market. Core country, the Netherlands Other core countries Work areas Vattenfall and Nuon operate in the following structure: Generation Distribution and Sales The Generation operating segment is Vattenfall’s interface with the wholesale market and includes the development and construction of production assets, the generation of electricity and heat, and sales of electricity on the wholesale market. The Generation operating segment comprises the following: ■■ Business ■ Division ‘Sustainable Energy Projects’ is responsible for project development and execution of new-build generation projects in electricity and large modification projects in thermal power, heat, infrastructure and hydro power; ■■ Business ■ Division ‘Production’ is responsible for renewable and thermal electricity generation; ■■ Business ■ Division ‘Asset Optimisation and Trading’ is responsible for optimising the use of Vattenfall’s production assets and trades electricity, gas, oil, coal and emission allowances; ■■ Business ■ Division ‘Nuclear Power’ is responsible for the operation of all nuclear power assets. Since Nuon does not have any nuclear power activities, this Business Division is not represented within Nuon. The Distribution and Sales operating segment and Business Division is responsible for Vattenfall’s electricity sales and heat businesses, electricity distribution and other downstream businesses. ■■■ Business ■ Division ‘Distribution and Sales’ is responsible for the sale and delivery of energy and energy-related products to the end-customer. More information about the Vattenfall structure can be found in the 2012 annual report of Vattenfall AB at www.vattenfall.com/investors Key facts Nuon operational Vattenfall operational ■■ Employees, full-time equivalents ■■ Fossil-based electricity production ■■ Renewable electricity production ■■ Nuclear electricity production 5,200 13.3 TWh 1.5 TWh 0.0 TWh Nuon financial ■■ Investments ■■ Net sales ■■ Loss for the year ■■ Employees, full-time equivalents ■■ Fossil-based electricity production ■■ Renewable electricity production ■■ Nuclear electricity production 32,794 81.7 TWh 48.3 TWh 48.9 TWh Vattenfall financial EUR 778 million ■■ Investments EUR 3,905 million ■■ Net sales 716 million ■■ Profit for the year EUR EUR 3,447 million (SEK 29,581 million) EUR 19,496 million (SEK 167,313 million) 17,224 million) EUR 2,007 million (SEK Nuon key facts 2012 2011 change, % Financial (EUR million) Net sales Earnings before interest, taxation, depreciation and amortisation (EBITDA) Underlying earnings before interest, taxation, depreciation and amortisation (EBITDA)1 Operating result Underlying operating result1 Net result Underlying net result1 Investments Cash flow from operating activities Free cash flow Net debt 3,905 321 515 -938 333 -716 280 778 32 -743 1,028 4,522 -13.6% 804 -60.1% 519 -0.8% 573 -263.7% 325 2.5% 438 -263.5% 267 4.9% 1,098 -29.1% 448 -92.9% -348 113.5% 150 585.3% 16.3% -252.8% 10.9% -274.8% Ratios Return on capital employed Return on equity -24.9% -19.0% Employees (as at 31 December) Number of own employees (FTE) Lost time injury frequency (LTIF2) for own personnel 5,200 1.2 5,490 -5.3% 1.6 -25.0% Electricity production and emissions Fossil-based electricity production (TWh) Renewable production (GWh)3 CO2 emissions per generated unit of electricity4 (g/kWh) 13.3 1,464 467 13.2 0.8% 1,508 -2.9% 463 13.8% 27.1 -1.8% 3.9 2.6% 56.0 2.0% Sales volumes Sales of electricity, TWh Sales of heat, TWh Sales of gas, TWh 26.6 4.0 57.1 For items affecting comparability and the impact from divestments, which are excluded in the underlying results, refer to the financial overview on page 13. Number of accidents leading to absenteeism divided by the total number of hours worked, multiplied by one million. Electricity production with regard to joint ventures is fully included. 4 This relates to the CO2 emission rate of the fuel mix energy production. 1 2 3 < 2 A b o u t N uon Content s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Mes sage from th e C EO Message from the CEO The year 2012 was a difficult one for the energy sector. Market conditions deteriorated further, particularly in relation to electricity generation. Margins are under pressure from falling demand, on the one hand, and increased production capacity and higher imports on the other. By focusing more on reducing costs and improving the commercial deployment of power plants, we have managed to partially compensate for the negative effect. On the basis of the gloomy forecast we recognised an impairment loss amounting to EUR 1.1 billion, specifically on the value of the gas-fired power plants. Competition for selling electricity and gas – especially in the consumer market – has also become fiercer. Our market share fell slightly in the consumer segment, but increased in the business segment. The underlying net turnover from continued operations in 2012 amounted to EUR 3,905 million (2011: EUR 3,572 million). In 2012, Nuon realised a net loss of EUR 716 million, compared to a profit of EUR 438 million in 2011. However, the underlying net profit increased by 5% to EUR 280 million (2011: EUR 267 million). Beveiliging – into a more stand-alone business and intend to find a new owner for these services. This will allow these subsidiaries to achieve further growth and broaden their service offering. Nuon will continue to offer these services as part of the product and service portfolio. Unfortunately, the deteriorating market conditions meant that the Willem-Alexander power plant in Buggenum was no longer profitable. In December 2012, we therefore announced our intention to close this plant. Smart energy enabler Retaining and strengthening market position The energy market is in a major state of flux, both at European level as well as in the Netherlands. The need to reduce the emission of greenhouse gasses makes it necessary to invest in an increased share of energy from renewable sources. At the same time, there is a need to keep the energy supply affordable and to ensure that reliability is not at risk. Nuon, as part of Vattenfall, aims to supply affordable, reliable and sustainable energy. We aspire to meet the wishes of the many stakeholders in the energy sector, from customer to shareholder. This requires a strong focus on efficiency, so that we can supply at the lowest costs, while offsetting additional costs imposed on the sector, such as the coal tax that is levied from the beginning of 2013. We will continue to focus on our core activities and divest those that do not fit this profile. Last year, the solar cell developer Helianthos was sold to HyET Solar B.V. We will also convert the Energy Related Services (ERS) – consisting of Feenstra Verwarming, Ebatech, Nuon Isolatie and Nuon Nuon is focussing on acquiring and retaining customers by setting itself apart in the field of service excellence. The positive developments in the field of customer satisfaction are therefore something to be proud of. The fact that our Customer Service managed to retain its Customer Operations Performance Centre (COPC) certificate in 2012 – the first energy company in the Netherlands to do so – proves that we are the leaders when it comes to ensuring service excellence. Nuon is also investing in the development of new energy products and services for its customers. Examples are the E-manager and the home charger for electric cars. We aim to be the ‘smart energy enabler’ who makes it easy for our customers to manage and, where possible, save energy in a responsible manner. That is ‘good for the planet and good for the wallet’, to quote Ed and Eduard who feature in our TV campaigns. In the large business market we are working closely with our customers so that alongside the supply of electricity and gas, we can provide additional services relating to energy-saving and green energy supply. One example is our collaboration with the Amsterdam ArenA, which aims to become CO2-neutral by 2015. Our advice and our services are greatly valued by our customers. 2 < A bout N u on Contents A b o u t N uon Mes sage from th e C E O N .V. N u on Energ y A n n u a l Re p o r t 2 0 1 2 3 Sustainability Safety Our efforts to reduce the relative CO2 emissions and to grow in renewable energy continue unabated. To this end, Nuon invested EUR 100 million in sustainable energy production in 2012. A good example of this was the construction of the Zuidlob wind farm in Zeewolde, one of the largest onshore wind farms in the Netherlands, where a total of 36 wind turbines will power around 88,000 homes. Projects such as Zuidlob have increased the installed wind energy capacity in 2012 by a total of 13.2%. Nuon has been able to continue the positive trend in reducing the number of safety incidents. In 2012, the absolute number of incidents that resulted in lost time fell from 33 to 24 and the number of incidents per one million hours worked also dropped, from 1.6 to 1.2. Unfortunately, there has been an explosion in the high voltage installation of the Velsen 24 power plant during maintenance work and, regrettably seven people were injured. Fortunately, all seven colleagues have recovered completely. Immediately after the accident, Nuon commissioned an investigation to prevent such accidents from recurring in the future. Improvements to the safety protocol have been implemented. The year 2012 also saw the final stages of completion of three new and efficient gas-fired power plants Nuon is building in Diemen, Amsterdam and Eemshaven. In total, Nuon invested EUR 503 million in these projects in 2012. The power plants replace older, less efficient stations, resulting in reduced CO2 emissions and fuel savings. Furthermore, these flexible power plants also enable us to complement the continuous fluctuation in the supply of sustainable energy. They therefore make a major contribution to maintaining the reliability of energy supply in the Netherlands. Besides power, the plant in Diemen also supplies district heating to homes in the city of Almere thanks to the new, unique 8.5-kilometre transport pipeline that has been laid below the IJmeer. By using this residual heat, the combined efficiency of this power plant is estimated to exceed 85%. The new power plant at Hemweg 9 replaces the old Hemweg 7 power plant, which was taken out of operation at the end of 2012. Together with the new Magnum power plant in Eemshaven, which is expected to be fully operational in 2013, these plants will be able to supply electricity to approximately 3.5 million homes. Investing in the future also means that Nuon is improving the sustainability of mobility in the Netherlands. Vattenfall is the first energy company in the world that is actively helping to develop a ‘plug-in’ hybrid car for the mass market. In 2012, a breakthrough in the field of E-mobility was realised in the Netherlands. The number of electric-powered cars on the road increased during the year by more than 500%. Nuon is also working with the municipality of Amsterdam to install more and more charging stations. And in fact, the city already has one of the most intensively used charging networks in Europe. In many areas, our strengths are combined with those of other stakeholders. Within the framework of Amsterdam’s ambition to build CO2-neutral homes, it was decided in 2012 to connect the new Houthaven district to the combined heat and cold network of Westpoort Warmte, a joint venture between Nuon Warmte and the municipality of Amsterdam. In October, on the Day of Sustainability, Westpoort Warmte received the ‘Best Practice Award’ from the Stichting Warmtenetwerk (Heating Network Association) for its diversity in green heat sources and the strong development of district heating in Amsterdam. Joined forces Together with our people we will continue working to constantly improve ourselves and find the best responses to the challenges we face. I would like to particularly thank all the Nuon employees for their contribution in 2012. Amsterdam, 15 April 2013 Huib Morelisse (CEO) N.V. Nuon Energy < 4 A b o u t N uon Contents N .V. N u on Energ y A n n u a l Re p o r t 2 0 1 2 I m p o r ta nt event s 2 0 1 2 4 Important events 2012 April February March Nuon/Vattenfall invests in Olympic talent New headquarters for Nuon As part of the collaboration with NOC-NSF, a ‘Team Vattenfall/Nuon’ is formed, consisting of athletes who participated in the London 2012 Olympic Games. Even more important is the Olympic Talent Support Team Nuon/ Vattenfall, which comprises rising stars aiming for the next Olympic Games in 2014 and 2016. In the run-up to the Games, several events are organised. On 9 July, nearly 1,000 children participate in a range of Olympic Sports at the Nuon energy games held in the Amsterdam’s Olympic Stadium. Nuon signs a lease for an office building in South-East Amsterdam. The 26,000 m² building, located near the Bijlmer ArenA metro and train station, will be the new Nuon headquarters in the Netherlands. Nuon will relocate to the new building from the existing sites at Spaklerweg and Schiphol Rijk at the end of 2013. The building will have an energy label A and a BREEAM score of ‘very good’. The newly built 8.5-kilometre pipeline under the IJmeer delivers the first heat to Almere. 11,000 Homes in Almere Poort are heated with residual heat from the electricity production at the Nuon power plant in Diemen. The heat transport line lies 1.5 metres below the bottom of the IJmeer and has a heat capacity of 180 MWth. Photo: Sky Pictures Fotografie Photo: CBRE Global Investors Photo: Jorrit Lousberg Light@work Heat pipeline to Almere completed May Hemweg 9 plant delivers first electricity The gas-fired Hemweg 9 power plant (440 MW) delivers its first electricity in May. Since November, the plant is fully operational, as the subsequent period of final commissioning, testing and optimisation was successfully completed by then. A bout N u on Contents A b o u t N uon I m p o r ta nt event s 2 0 1 2 N .V. N u on Energ y A n n u a l Re p o r t 2 0 1 2 5 September E-mobility: investing in electric mobility Photo: Jorrit Lousberg Light@work To emphasise our belief in the future of electric transport, Nuon/Vattenfall is one of the main sponsors of the Professional Passionates Electric Rally in Amsterdam. Nuon joins the rally with three brand new Volvo V60 Plug-in Hybrids - a car developed in a unique cooperation between Volvo and Vattenfall. June December Photo: Rico Ploeg < Participation in Nijmegen heating network Together with the municipality of Nijmegen, the province of Gelderland, grid company Alliander and ARN, the region’s waste disposal handler, Nuon participates in a large-scale heating network in the city of Nijmegen. ARN’s residual heat will be used to heat 14,000 existing and new homes and businesses in Waalfront and Waalsprong. Nuon will construct the distribution network and all connecting lines to the homes and businesses in these areas. September Diemen 34 plant delivers first electricity In September, the Diemen 34 plant (435 MWe and 260 MWth) delivers its first electricity to the grid, which marked the start of final commissioning, testing and optimisation of the plant. Zuidlob wind farm starts generating electricity The construction of the Zuidlob wind farm (122 MW) in Zeewolde takes a major step towards completion. The first six turbines are connected to the grid at the end of 2012, the rest of the wind turbines will be connected in 2013. The wind farm will then consist of 36 turbines, which is enough to power 88,000 homes. < 6 A b o u t N uon Content s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Re p o r t o f th e Ma nagem ent Board 6 Report of the Management Board The business environment where Nuon operates continues to be challenging. The energy sector is under pressure from increased competition, low prices, low demand for electricity as a result of the economic recession and a surplus of electricity production. The sharply rising share of renewable energy, especially in the German market, is also putting greater demands on the flexibility of the conventional electricity generation. Market developments Lower electricity prices in 2012 Increased competition As a result of the detoriated energy market conditions, the Dutch electricity spot prices in 2012 were on average 8% lower compared to 2011. While the electricity spot prices are typically guided by weather and the near-term supply of electricity generation, future prices provide an indication of the price trend in the longer term. These prices also decreased over the last year. Competition has further intensified in the consumer market. Customers have become more mobile, which was accelerated by the increased number of large-scale consumer auctions in 2012. This has resulted in a slight decrease in the number of customers in the consumer market and an increased workload at the customer services department. Despite the increased competition, in the business market Nuon realised a growth in connections of 4%. Surplus of production capacity The Dutch electricity market is under pressure from low demand due to the economic recession as well as a surplus of production capacity. The capacity of fossil fuel electricity production in conventional thermal power plants, as well as the capacity of renewable electricity production, have increased in 2012. Furthermore, electricity imports from Germany increased. In Germany, the capacity of renewable energy has increased sharply in recent years, mainly in wind and solar power, due to relative high subsidy schemes. During favourable weather conditions for renewable energy, Germany has an excess in electricity generation, which is sold in the market at low prices. In the near future, the oversupply of electricity generation will worsen as new conventional power plants in the Netherlands become operational. The lower industrial output and energy demand also contributed to a sharp decrease in CO2 emissions. This, combined with an increase in renewable energy, and a high level of carbon credits from climate projects in developing countries (CDM projects), has resulted in a substantial surplus of emission allowances in the European market and thus historically low CO2 prices. Without government intervention, the accumulated surplus of CO2 emission allowances is expected to continue growing, and will reach nearly 2 billion tonnes in 2014. This corresponds to the total annual volume of CO2 emission allowances in the EU ETS system. As a consequence, the average price of CO2 emission allowances decreased in 2012. The low electricity prices and the relatively high gas price prompted gross margins for gas-fired electricity generation (the clean spark spread) to fall sharply in 2012, to around zero. These market conditions are not expected to improve in the foreseeable future. Given this outlook, Nuon recognised impairment losses, mainly on the book value of gas-fired production assets, amounting to EUR 1.1 billion. Meanwhile, coal-fired power plants had higher profit margins than gas-fired plants, since the comparative market price of coal was lower than the gas price, despite the extra cost for CO2 emission allowances. < Abou t N uon Content s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Demands for higher investments in renewable energy The energy sector is facing a substantial investment need in the years ahead as a result of the goals to increase the share of renewable energy. The ambitions of the EU’s Energy Roadmap 2050, to achieve a competitive low-carbon economy in which electricity production is CO2 neutral, have been fully adopted by the Dutch government. It has set a target of 16% renewable energy by 2020 and is aiming for a fully sustainable energy supply in 2050. These targets will require major investments, that depend on stable support schemes. Even relatively small-scale investments in more sustainable energy production, for example, co-combustion of biomass in coal-fired plants, are costly and still depend on subsidies and support schemes. Integration of intermittent electricity generation Renewable energy, such as wind power and solar energy, are strongly dependent on the weather, which means that the electricity they generate is intermittent. It is therefore important that other energy sources can cover the need for electricity during periods of weak winds, for example. Integration of intermittent electricity generation can be facilitated by strengthening the distribution grids and expanding cable links to balance generation over larger geographic areas, as well as by steering demand and changing consumer behaviour (such as by encouraging lower electricity use during periods of peak demand). Furthermore, the production flexibility can be increased by the use of gas-fired power plants. As these plants have the ability to quickly ramp up or lower their production, they can complement the continuous fluctuation in the supply of sustainable energy. A b o u t N uon Re p o r t o f th e Ma nagem ent Board 7 Market regulations with the greatest impact Nuon’s operations are also affected by various market regulations and legislative proposals. The trend points to greater regulation of the energy markets. Below are a few of these regulations that will significantly impact Nuon in the near future: ■■ Coal tax Dutch political negotiations of the ‘Lentecoalitie’ resulted in a budget agreement, which included a reintroduction of the coal tax in the Netherlands in 2013. The existing tax exemption for coal power production has been abolished. ■■ New supplier model The new regulatory framework for the supplier’s model of the Dutch retail market, which will be implemented in 2013, affects all metering and billing processes for retail customers and small and medium-sized enterprises. This will mean significant changes for our systems and processes and of course these need to be implemented without affecting our reliability and customer satisfaction levels. In the new model, the supplier will also be responsible for invoicing and collecting the grid fee, bearing the credit risk. ■■ Support schemes The structure and stability of national support systems is an important condition for investments, especially considering the increased ambitions of the Dutch government with regard to sustainable energy production. All energy production from renewable sources is currently dependent on support systems in order to compete with conventional technologies. ■■ EU Emission Trading Schemes (ETS) Discussions are currently being held within the EU on a possible reduction of emission allowances on the market in order to raise the price and the economic incentives to curb carbon emissions. The future price of CO2 has a large impact on electricity prices and thus on Nuon. Currently, the incentives for reducing CO2 emissions are very small, which is a disadvantage from a climate perspective. In summary, it can be said that the market conditions for the energy sector continue to be highly challenging. Previous market forecasts have been brushed aside, and what used to be considered ‘normal’ no longer applies. “This is the new normal”, to quote Øystein Løseth, President and CEO of Vattenfall AB. < 8 Content s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Strategy for changed market conditions To address the continuing challenging market conditions in the energy sector, Vattenfall adapted its strategy in 2012. The heart of the strategy that was decided on in 2010 remains in place. However, various aspects of the conditions that applied then have changed and certain assumptions that made up the foundation of the strategy are no longer valid. The market outlook has continued to worsen as a result of an even higher level of overcapacity, lower demand, lower expectations for future electricity prices and power margins. In 2010, Vattenfall’s strategy was broken down into two phases: a consolidation phase through 2013, followed by a growth phase. This breakdown is no longer relevant due to the changed market conditions. Instead of planning for growth in general terms, in the foreseeable future Vattenfall must focus on optimising its existing assets aside from growth in renewable energy. Vattenfall has therefore modified and adapted its strategy, focusing on four points for the years immediately ahead: Operational Excellence, a continued strong and profitable position in the Nordic countries, additional measures for reducing Vattenfall’s CO2 emissions, and continued growth in renewable energy. As part of Vattenfall, Nuon translates Vattenfall’s strategic pillars in such a way that it contributes to overall value creation while fulfilling the needs of its shareholders and local stakeholders. Stronger focus on Operational Excellence and cost-cutting Today’s rapid pace of change puts high demands on organisations’ near-term ability to adapt their operations to new conditions. Operational Excellence aims to improve efficiency throughout Vattenfall – in the operative businesses as well as in Staff Functions. It is a matter of measuring and evaluating ways of working and processes, and of creating a company culture that is dedicated to continuous improvement. The Vattenfall SEK 6 billion (approximately EUR 700 million) costcutting programme that was announced in 2010 has been successful. The savings target was reached in 2012, one year ahead of schedule. Savings have mainly been achieved through lower purchasing costs, standardisation of processes and routines, greater process efficiency and a sharper focus on personnel costs. For 2013, Vattenfall has decided to cut costs further by setting a new savings target of SEK 3 billion (approximately EUR 350 million) compared to 2012. The savings targets range from 15% to 30% for Staff Functions and shared services, and from 3% to 5% for the Business Divisions. Several cost-saving initiatives are now under way. These measures are expected to reduce the overall headcount by approximately 500 employees in the Netherlands by the end of 2014 compared to 2012. A b o u t N uon Re p o r t o f th e Ma nagem ent Board 8 A new Staff Function for operational excellence has been established in 2013 to promote knowledge-sharing between Vattenfall’s various operations and contribute to a culture dedicated to continous improvement in the day-to-day business. Continued strong and profitable position in the Nordic countries The Nordic countries are a natural focus area for Vattenfall given the company’s strong market position. Today Vattenfall has a leading position in the Nordic market throughout the value chain and intends to further strenghten this position. As such, this focus area of the Vattenfall strategy is not directly applicable to Nuon since Nuon does not have any operations in Nordic countries. The Netherlands is, however, identified as a core market in the Vattenfall Group. Nuon therefore intends to consolidate and, where possible, further strengthen its position in the Dutch market. Additional measures to reduce the CO2 emissions Vattenfall’s stated purpose is to be among leaders in developing environmentally sustainable energy production. The goal of lowering CO2 emissions is a key part of achieving this vision, and Vattenfall is continuing its work with methods to reach the goal of 65 million tonnes by 2020. To date, Vattenfall has implemented measures that have cut its CO2 emissions to 85 million tonnes in 2012, compared to 94 million tonnes in 2010. Further measures will be needed to ensure that the goal is indeed achieved by 2020. Examples of such measures include co-combustion of biomass in coal-fired plants and changing the fuel type when older plants are phased out (e.g., replacing coal-fired plants with gas-fired or biomass-fired plants). Vattenfall also expects lower hours of operation for existing coal-fired plants (and thus lower CO2 emissions) in connection with the rising share of renewable energy in the system. Continued growth in renewable energy production Nuon, as a part of Vattenfall, continues to have a growth strategy in renewable energy production. At the same time, however, the scope for new investments is limited by the poorer market conditions for the entire energy industry. Where suitable, projects may be carried out in partnership with other companies. The company may also consider inviting external financiers as part-owners in completed investments in wind power. It is important to take advantage of economies of scale – Vattenfall has an organisation and documented ability to carry out many large investments in renewable production. Vattenfall’s goal is to achieve a higher growth rate in renewable energy production than average for the markets in which it works. < Abou t N uon Content s A b o u t N uon N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Re p o r t o f th e Ma nagem ent Board 9 Operational performance Operating structure of the Vattenfall Group Board of Directors CEO Staff Functions Chief Financial Officer Operating segment Generation Operating segment Distribution and Sales Business Division Asset Optimisation and Trading Business Division Lignite Mining and Generation Asset Optimisation Nordic Projects and Services Business Sales Engineering Generation Wind Asset Optimisation Continental Nuclear Fuel Consumer Sales Thermal Projects Hydro Power Trading Forsmark Products and Solutions Project Governance & Improvement Thermal Power and Heat Operations Ringhals Heat Onshore Wind Projects Nuclear Germany Energy Related Services Offshore Wind Projects Decommissioning and Waste Management Distribution Business Division Sustainable Energy Projects Business Division R&D Projects Production Biomass A number of changes were made to Vattenfall’s organisation from 1 November 2012. The new Business Division, Nuclear Power, was formed, while at the same time the wind power production unit was integrated into the Business Division Production. To clarify the structure and avoid unnecessary overlap, projects and new-build Nuclear Power Business Division Distribution and Sales Customer Service activities in Business Divisions Renewables and Business Division Asset Development were brought together in a new Business Division, called Sustainable Energy Projects. Three operating segments were thus reorganised into two: Generation and Distribution and Sales. < Content s 10 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Generation operating segment The Generation operating segment covers the development and construction of production plants, production of electricity and heat, and sales of energy commodities on the wholesale market. It includes four Business Divisions – Production, Nuclear Power, Asset Optimisation and Trading and Sustainable Energy Projects. Earnings are mainly affected by wholesale prices and demand for electricity, market prices of fuel and CO2 emission allowances, availability at power plants, and the production cost levels. Optimising generation activities Nuon’s operations are primarily concentrated on three sources of energy: wind, natural gas and coal, with approximately 5,043 MWe and 3,462 MWth production capacity installed. The majority of electricity is produced by gas-fired power plants. During 2012, 14.7 TWh of electricity and 4.4 TWh (15.8 PJ) of heat were produced. The Generation operating segment is also responsible for central optimisation (dispatch) of all generation assets. Operation of the plants is optimised on the basis of the forecast electricity price and the power plants’ variable production costs. Production costs, in turn, are affected mainly by the type of fuel that is used and the cost of any CO2 emission allowances. The electricity produced is sold on the wholesale market to electricity exchanges and bilateral counterparties. To reduce the impact of the volatility of market prices on Nuon’s earnings, Nuon hedges a large share of its future electricity generation in the electricity futures market. Nuon also hedges purchases of CO2 emission allowances and fuel prices. Further, Nuon conducts proprietary trading in energy commodities. Risk mandates are set for both hedging and proprietary trading. Fossil-based energy generation The gross margin for gas-fired electricity generation (the clean spark spread) has decreased and was around or even below zero for most of the year. This has reduced profitability and the number of operational hours of our gas-fired plants. These market conditions are not expected to improve in the foreseeable future. In addition, future costs will increase due to the reintroduction of the coal tax on coal-fired electricity generation in the Netherlands. As a consequence of this outlook, Nuon recognised total impairment losses on production assets of EUR 1.1 billion. In December, Nuon announced its intention to close the Dutch Willem-Alexander power plant in Buggenum. The 253 MW power plant was taken into operation in 1993 as a coal gasification demonstration plant. Due to the rapidly deteriorating market conditions and the cost A b o u t N uon Re p o r t o f th e Ma nagem ent Board 10 structure of the plant, its operation is no longer profitable. Plans to co-fire biomass on a large scale (using attribution of grants/support schemes) proved inadequate to change this situation. During the year, two new power plants came online, the Diemen 34 and Hemweg 9 plants. In Diemen, a new combined gas-fired power and heat plant with installed capacity of 435 MW electricity and 260 MW heat delivered electricity to the grid for the first time in September 2012. In addition, the new district heating pipeline that connects the production location in Diemen to the city of Almere became operational in April 2012 after one year of construction. The heat transfer station has a capacity of 180 MWth and is the biggest in the Netherlands. At the Hemweg location, a new and efficient 440 MWe combined cycle gas-fired power plant, Hemweg 9, replaced the older 600 MW gas-fired Hemweg 7 plant. This new plant became fully operational from November 2012. The Magnum combined cycle gas power plant in Eemshaven (1,311 MW) is expected to be commissioned in the summer of 2013. Since 1988, Nuon has been producing district heating for Stadsverwarming Purmerend B.V. (SVP) using a gas-fired cogeneration unit and an auxiliary heat plant. In December 2012, Nuon signed a contract with SVP and the municipality of Purmerend, extending the current heat agreement until1 July 2014. At that time, SVP will take over the auxiliary heat plant and thus produce its own heat, for delivering to approximately 25,000 households and small businesses in the municipality. Renewable energy generation Wind power is the fastest growing source of renewable energy in Europe. In line with Vattenfall’s strategic objective to continue growth in renewable energy production, and despite the difficult economic circumstances affecting the energy industry as a whole, Nuon invested in developing new wind farms at various locations. During 2012, the total installed wind power capacity increased from 333 MW to 377 MW, producing a total of 1,274 GWh electricity over the last year. Nuon’s onshore wind farm in the UK, Swinford, was fully commissioned in September 2012. Construction started in November 2011. The wind farm has 11 turbines and a capacity of 22 MW. In the Netherlands, the Zuidlob onshore wind farm, west of Zeewolde, will be fully commissioned in 2013. The wind farm comprises 36 wind turbines with a total capacity of 122 MW. Abou t N uon Content s < A b o u t N uon N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Re p o r t o f th e Ma nagem ent Board Nuon fuel mix energy production The new gas-fired power plants, Diemen 34 and Hemweg 9, have resulted in a higher share of natural gas capacity compared to prior years. However, the total share of gas-fired energy production decreased as a result of the low spark spread and therefore the share of coal-fired energy production has increased compared to 2011. Despite the increase in the installed capacity of wind power, total wind power produces fell slightly compared to the previous year due to less favourable weather conditions. Nuon fuel mix energy production in the Netherlands % 34.9% Coal 24.5% Natural gas CHP 20.7% Blast furnace gas1 9.6% Natural gas power stations 9.1% Wind2 0.8% Biomass 0.4% Hydro 0.0% Solar Fossil-based energy Renewable energy CO2 emission rate Radioactive waste rate 1 2 89.7% 10.3% 467.0 g/kWh 0.00000 g/kWh At our power plants in Velsen and IJmond, the residual gas released during Tata Steel’s production activities is used as a fuel to produce electricity. In this way, this blast furnace gas is put to good use by Nuon. The gas contains a high percentage of CO2. It has been agreed with the Office of Energy Regulation of the Dutch Competition Authority that Nuon is to adjust the CO2 emissions in the production fuel mix to avoid double counting. The CO2 emission factor of blast furnace gas is calculated in this mix on the basis of the use of natural gas. The wind energy production means all electricity that Nuon, as producer and beneficial owner, feeds into the electricity grid via grid connection points. Operating segment Distribution and Sales The Distribution and Sales operating segment is responsible for all relationships with end-customers, including sales of electricity, heat and gas, the distribution of heat as well as the sale of energy-related services. Satisfied customers are a prerequisite for the success of the business. Earnings are mainly affected by customer satisfaction and loyalty, cost efficiency and profit margins. Smart energy solutions The energy landscape in the Distribution and Sales operating segment is ever-changing, which is requiring a continuous adaptation of products and offerings to accommodate customers’ needs. Demand for smart solutions to meet energy needs is on the rise, regardless of whether the customer is a large industrial corporation or a private customer. 11 Nuon aspires to be a ‘Smart Energy Enabler’, which entails offering customers smart energy solutions and opportunities to be more environmentally conscious. In addition to sales of electricity, gas and heat, Nuon offers energy efficiency improvement solutions for homeowners, and provides energy advice. Fierce competition in consumer market The end-customer market is fiercely competitive. The number of customer switches between suppliers was accelerated due to a growing number of large-scale customer auctions in 2012. This makes the competition even tougher. In 2012, the number of Nuon’s electricity and gas supply contracts decreased slightly to 2.2 million and 1.9 million respectively. Including wholesale, Dutch electricity sales decreased from 27.1 TWh in 2011 to 26.6 TWh in 2012 and gas sales increased by 1.1 TWh to 57.1 TWh. Customised business solutions In the B2B (Business to Business) segment, Nuon intensified its co-operation with many industrial customers in 2012. This was mainly achieved through customised, broad-based offerings that go beyond the physical deliveries of electricity and gas. For example, Nuon offers various tools for controlling and monitoring energy use and for risk management and market information. In the B2B segment, the number of connections increased by 3,000 to 89,000 in 2012. District heating Nuon is one of the largest providers of district heating. Including wholesale, Nuon delivered 4.0 TWh of district heating, of which 1.6 TWh to households in 2012 and signed three new concession agreements. One agreement concerns Waalsprong-Waalfront (for 117 MW heat and 4,711 GWh electricity for 30 years), and two cover locations in the Amsterdam area (Zeeburgereiland and Houthaven, for 25 MW of district heating each as well as 7 MW of comfort cooling in Houthaven). The latter two agreements are part of a joint venture between Nuon Warmte and the municipality of Amsterdam. Energy Related Services Sales of other energy-related products in 2012 were impacted by the economic situation in the Netherlands. The B2B activities suffered from the worsened developments in the new-build market. Sales volumes in the consumer market also decreased compared to 2011, which was one of the most succesful years in Nuon’s history. We will convert the Energy Related Services, consisting of Feenstra Verwarming, Ebatech, Nuon Isolatie and Nuon Beveiliging, into a more stand-alone business and intend to find a new owner for these services. This will allow these subsidiaries to achieve further growth and broaden their service offering. Nuon will continue to offer these services as part of the product and service portfolio. < A b o u t N uon Content s 12 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 New products and services During the year, Nuon further developed products and customer offerings, adapting to changes in the energy market. For example, the Nuon E-manager offers customers the ability to obtain real-time information about their electricity and gas consumption via a website or directly on their mobile devices. Customers can also control their energy use by turning appliances on or off with their smart phones. Nuon continually watches developments in the market and offers products for the sale of small-scale generation of renewable energy, both for consumer and business customers. Charging stations for electric cars In response to the rapid increase in sales of electric cars, Nuon offers home charging services. Individual consumers can purchase a package that includes installation of a wall-mounted charging box. In addition to Nuon’s solutions for home charging of electric cars, the company is also developing charging solutions for public use and has installed a significant number of public charging stations. In Amsterdam, Nuon has been offering commercial subscriptions for access to public charging stations since April 2012. A total of 250 charging stations have been installed throughout the city and with a charging subscription, customers receive a smart card that gives them access to the stations. Collaborations with cities There is an increasing number of major cities that are setting their own ambitious climate targets that go beyond the EU’s targets and national legislation. Nuon is providing support to cities like Amsterdam to help them achieve their goals in the transition to sustainable energy use. For Nuon, this means producing and storing energy in an intelligent and sustainable way, providing advice on smart energy use and developing new products and services that help customers use the energy from both electricity and heat production more efficiently. Several product offerings in solar energy In 2012, Nuon launched a number of attractive products based on solar energy. In Amsterdam, for example, Nuon – in co-operation with Amsterdam municipality and the grid operator Alliander – started a pilot project with three tenant-owner co-operatives. The project involves installing solar panels on rooftops of jointly-owned buildings. Web shop offering electric products For some time, Nuon has had a web shop that markets and sells energyrelated products such as LED lights, energy meters and weather strips. Nuon electricity retail customers receive a discount on purchases. Branding In 2011, the Vattenfall brand name and logo were used in the Dutch market for the first time, under the header of ‘Nuon, part of Vattenfall’. This new branding was used more widely in 2012 and will be further intensified during 2013. Re p o r t o f th e Ma nagem ent Board 12 Human Resources At year-end 2012, Nuon’s workforce totalled 5,200 FTEs (2011: 5,490 FTEs). This decrease is a result of the increased efficiency of our operations as well as divestments. Of Nuon’s total workforce of 5,555 people, a total of 1,492 were female and 4,063 male. At the end of 2012, a total of 5,035 employees had a permanent contract, compared to 5,447 at year-end 2011. The number of employees with a temporary employment contract increased from 415 in 2011 to 520 in 2012, thereby breaking the trend of recent years. Safety Safety is one of Nuon’s core values and Nuon believes that all injuries and occupational illnesses are preventable. The goal is that every employee should work in a safe, healthy and motivating environment. To improve overall safety and reduce the number of safety incidents, all incidents and near-incidents involving Nuon employees, contractors and other parties, are documented and integrated into a single registration system. This provides a solid foundation for continous safety control and improvement. The lost time injury frequency (LTIF), which shows the number of injuries per million hours worked that result in lost time due to absence, decreased from 4.5 in 2010 to 1.6 in 2011 and even further to 1.2 in 2012. Despite these positive developments, on 12 September 2012 a serious incident occurred in the high-voltage installation of the Velsen 24 power plant at the Nuon site in VelsenNoord. Regrettably, seven people sustained injuries, two of whom were admitted to hospital. All have since recovered completely and were able to resume work within two weeks. Immediately after the accident, Nuon commissioned an independent investigation and has taken measures to prevent such accidents from recurring in the future. Employment terms and conditions The Collective Labour Agreement for the energy production and supply sector, which took effect on 1 May 2011, will be valid until 30 April 2013. To optimally facilitate its employees, Nuon offers a flexible compensation and benefit arrangement platform called ‘my budget, my choice’. Using this arrangement, employees can make their own personal choices with respect to their flexible employment benefits. They can opt to have those benefits paid out, purchase extra flexible benefits, or reserve the benefits for payment later in the year. As part of Vattenfall, we review our compensation and salary policy to ensure it is aligned with the Vattenfall group. Employee representation A number of matters arose during the year in which the employee representatives were closely involved. Amongst other things, we discussed the ongoing optimisation of the organisation and related topics such as the intention to close the Buggenum plant and the plan to make Energy Related Services a more stand-alone business. < Abou t N uon Content s A b o u t N uon N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Re p o r t o f th e Ma nagem ent Board 13 Financial performance Income statement The table below shows the results for 2012 compared to 2011. Financial overview For the year ended 31 December Amounts in EUR million Net sales Items affecting Reported comparability 2012 3,905 - Underlying Items affecting comparability and divestments Reported Underlying 2011 3,905 4,522 -950 3,572 1,299 997 67 -127 1,366 870 1,603 -252 1,351 928 -76 852 321 194 515 804 -285 519 1,21,2 1,259 -1,076 1,271 1,21,2 183 2 229 -35 194 -938 333 573 -248 325 Net result -716 996 280 438 -171 267 Electricity production (TWh) 14.7 26.6 57.1 56.0 - Electricity 2.2 million 2.3 million - Gas 1.9 million 1.9 million Gross margin Operating expenses Earnings before interest, taxation, depreciation and amortisation (EBITDA) Depreciation, amortisation and impairments Operating result (EBIT) Electricity sales (TWh) Gas sales (TWh) 14.7 27.1 Number of contracts Dutch consumer market Net sales Net sales decreased by 13.6% to EUR 3,905 million. This decrease stems mainly from the divestments of Nuon Exploration & Production and our Belgian activities in the year 2011. Net sales by product Amounts in EUR million 5,000 4,522 4,000 The underlying net sales, i.e. excluding items affecting comparability and divested operations, increased by 9.3% to EUR 3,905 million. This increase was largely driven by higher sales prices and higher proprietary trading results. The result was partly offset by the lower number of customers, due to increased competition, and lower average electricity consumption per customer. 823 3,905 677 127 554 1,853 1,535 1,375 1,483 3,000 2,000 1,000 0 201 2 Electricity Gas Heat and other products 2 011 Items affecting comparability Divestments < A b o u t N uon Content s 14 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Re p o r t o f th e Ma nagem ent Board Gross margin Operating expenses by category EBIT Amounts in EUR million Amounts in EUR million Amounts in EUR million 1,000 2,000 997 127 1,603 1,500 1,299 149 103 928 60 16 750 417 1,366 1,000 500 411 1,351 500 250 400 375 -500 0 0 100 -47 113 -47 -1,000 -67 2012 Underlying Items affecting comparability 2011 Divestments 333 44 204 325 -1,271 -1,500 -250 -500 573 -938 0 500 1,000 14 201 2 Sub-contracted work Other operating expenses Personnel expenses Gross margin Gross margin decreased by 19.0% to EUR 1,299 million. Underlying gross margin increased slightly by 1.1% to EUR 1,366 million. This increase was mainly driven by higher gas sourcing results from optimised usage of storage and increased gas volumes sold to consumers as a result of a relatively cold first half year in 2012. These effects were mostly offset by lower spark spreads. Operating expenses Operating expenses increased by 7.4% to EUR 997 million in 2012, mainly as a result of one-off costs. Underlying operating expenses increased slightly by 2.0% to EUR 870 million. The activities in prior years with a focus on structural cost savings and increased cost awareness continued to have positive effects in 2012 and kept underlying operational costs relatively stable. The slight increase resulted mainly from the intensified marketing and sales efforts in response to the increased competition. 2 011 Items affecting comparability Divestments Own work capitalised 201 2 Underlying Items affecting comparability 2 011 Divestments The number of own staff decreased by 5%, from 5,490 FTEs at the end of 2011 to 5,200 FTEs at the end of 2012. The decline was due to the focus on efficiencies and the divestment of activities. Depreciation, amortisation and impairment charges Depreciation, amortisation and impairment charges increased from EUR 229 million in 2011 to EUR 1,259 million in 2012 due to the impairment of the thermal asset portfolio of EUR 1.1 billion. Underlying depreciation, amortisation and impairment charges decreased slightly by 5.7%, to EUR 183 million. EBIT (earnings before interest and taxes) decreased from EUR 573 million in 2011 to EUR -938 million in 2012. The decrease was mainly driven by the impairment charges in 2012. Underlying EBIT increased slightly, by 2.5%, to EUR 333 million. < Abou t N uon Content s A b o u t N uon N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Re p o r t o f th e Ma nagem ent Board 15 Items affecting comparability included in the results Overview of items affecting comparability included in the results For the year ended 31 December Amounts in EUR million Gain on divestment of subsidiaries Fair value movements on derivative contracts for own use Costs associated with the unbundling Impairments Other items 2012 -67 -1,074 -130 Total impact on operating result (EBIT) Tax included in items affecting comparability Total impact on net result Items affecting comparability in 2012 amounted to EUR -996 million, net. These consisted mainly of the impairment of the thermal asset portfolio of EUR 1.1 billion. The item ‘Gain on divestment of subsidiaries’ relates to the divestments of Nuon Exploration & Production and Nuon Belgium in 2011. The item ‘Fair value movements on derivative contracts for own use’ relates to the fair value movements on derivative commodity contracts which are held for the company’s own use. Nuon uses these contracts 2011 156 56 -6 9 -11 -1,271 204 275 -65 -996 139 for the physical sale and purchase of fuels for the generation of electricity and supply to customers. The majority of these contracts are, in accordance with IFRS, measured at fair value. As these fair value changes are recognised through the income statement (where cash flow hedging cannot be applied) and do not reflect the underlying purpose of these commodity contracts, the analysis of the results is distorted. These fair value movements are therefore included in the ‘items affecting comparability’. For 2012, these fair value movements amounted to EUR -67 million (2011: EUR 56 million). Balance sheet Condensed balance sheet As at 31 December Amounts in EUR million Non-current assets Current assets Cash and cash equivalents 2012 4,185 2,462 187 Total assets Equity Non-current liabilities Current liabilities Total equity and liabilities 2011 4,408 2,141 299 6,834 3,333 723 2,778 6,848 4,101 864 1,883 6,834 6,848 < A b o u t N uon Content s 16 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Non-current assets Non-current assets decreased by 5% to EUR 4,185 million at the end of 2012. The increase from the investments in new gas-fired power plants and the Zuidlob wind farm was more than offset by the impairment charges in 2012. In addition, the derivatives balances had a positive effect on the total non-current assets. Current assets Current assets increased by 15% to EUR 2,462 million. This increase is mainly due to a higher inventory balance and higher debtor balances following the colder weather at year-end 2012 compared to the previous year. Cash and cash equivalents Cash and cash equivalents decreased by EUR 112 million to EUR 187 million at the end of 2012. This decrease resulted mainly Re p o r t o f th e Ma nagem ent Board 16 from the high level of investments and dividend payments. Part of the cash outflows for investments and dividend payments were financed by Vattenfall by the overdraft facility. Equity Equity decreased by 19% to EUR 3,333 million at the end of 2012. This decrease was mainly driven by the net loss of EUR 716 million and dividends paid to B shareholders of EUR 75 million. Non-current and current liabilities Non-current liabilities decreased by 16% to EUR 723 million at the end of 2012. The decrease mainly resulted from the payment of the preferred dividend on A shares and lower deferred tax liabilities. The increase in the current liabilities by 48% to EUR 2,778 million mainly relates to short-term interest-bearing debt with Vattenfall. This increased due to the level of investments and the dividends paid to shareholders. Net debt position Reconciliation net debt position As at 31 December Amounts in EUR million Cash and cash equivalents Less: Restricted cash and cash equivalents¹ 2012 187 -147 Total cash and cash equivalents Long-term interest-bearing liabilities Short-term interest-bearing liabilities Finance lease payables -83 40 150 910 8 Gross debt position Net debt position 1Including 2011 299 216 257 98 11 1,068 366 -1,028 -150 clearing bank margin balances and collateral for certain bank guarantees issued but excluding bilateral margining cash balances. Restricted cash is excluded from the cash and cash equivalents as this relates to funds that are not at the free disposal of Nuon. In the ordinary course of trading and in relation to the mitigation of credit risks, Nuon receives and pays cash collateral to and from its counterparties. In addition, Nuon holds cash balances on own bank accounts as collateral for counterparties. This collateral impacts both Nuon’s cash balances (restricted and freely available) and accounts receivable and payable. The movements in accounts receivable and payable from collateral paid or received are presented in the cash flow from operating activities under movements in working capital. The net debt position at the end of 2012 amounted to EUR 1,028 million, compared to EUR 150 million at the end of 2011. The increase of the net debt position is mainly due to the high level of investments made. < Abou t N uon Content s A b o u t N uon N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Re p o r t o f th e Ma nagem ent Board 17 Cash flow statement Condensed cash flow statement Amounts in EUR million 2012 427 Operational cash flow 2011 609 -395 Movements in receivables and liabilities positions Cash flow from operating activities -161 32 448 -796 Cash flow for the year -775 631 -112 Cash and cash equivalents as at 1 January 299 1,022 Cash and cash equivalents as at 31 December 187 299 187 299 Cash flow from investing activities Cash flow from financing activities -375 -723 Consists of: Debt to credit institutions Cash and cash equivalents as at 31 December - Cash flow from operating activities Cash flow from operating activities in 2012 decreased to EUR 32 million (2011: EUR 448 million) due to the lower operational cash flow and increases in working capital and derivatives balances. Cash flow from financing activities Cash flow from financing activities in 2012 amounted to EUR 631 million (2011: EUR -375 million) and is primarily related to the amounts drawn on the Vattenfall overdraft facilities. Cash flow from investing activities Cash flow from investing activities decreased from EUR 796 million in 2011 to EUR 775 million in 2012. This is the result of lower investments in fixed assets amounting to EUR 778 million, a decrease of 29% compared to EUR 1,098 million in 2011. The investments were significantly lower compared to 2011 as the Hemweg 9 and the Diemen 34 plants came online in 2012 and the Magnum power plant is currently close to completion. In 2011 the cash flow used in investing activities also included the proceeds from divestments of EUR 298 million. Dividend Based on Nuon’s dividend policy, the Management Board, in consultation with the Supervisory Board, proposes to pay out a dividend of EUR 65 million on class A shares outstanding as at 31 December 2012. The Management Board proposes to charge the loss of EUR 716 million to the Other reserves. Adoption of the dividend proposal for 2012 is scheduled to take place during the General Meeting of Shareholders on Monday, 13 May 2013 in Amsterdam. < A b o u t N uon Content s 18 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Outlook and challenges We expect that the coming years will also be challenging, in the European market in general and the Dutch market in particular. Depressed demand, combined with increasing production capacity, both from renewable sources as well as fossil-fuel power plants in the Netherlands, will likely keep margins low. The energy supply will remain very competitive, especially in an environment where retail and industrial customers have less to spend. We aim to adjust to these market circumstances through increased efficiency and product innovation. Our task now is to swiftly and successfully carry out the necessary changes. Availability of production will be further improved, customer focus will be strengthened, and costs will be further reduced. Re p o r t o f th e Ma nagem ent Board 18 We plan to grow further in renewable energy production, which will contribute to our strategic objective to reduce CO2 emissions. However, the scope for new investments depends on the market conditions and regulations relating to support schemes and permits. Any prediction regarding the future is highly uncertain, especially given the current market circumstances. It is the Management Board’s policy to refrain from making any statements regarding expected future results. In our view, the long-term strategy remains firm, and we are confident we will be able to carry out the necessary changes to tackle the current challenges. We believe Nuon will contribute to the realisation of Vattenfall’s strategic ambitions without losing sight of the interests of our Dutch stakeholders. A final word We will leverage our international position as part of Vattenfall to benefit our customers. We will increase our efforts to reduce our CO2 emissions, both through investment in renewable energy as well by enabling the smart use of energy by our customers. Nuon’s investment plan for the coming five years decreased compared to the preceding planning periods, due to the completion of our three new gas-fired power plants. In 2013, we expect to fully commission the Diemen 34 plant and complete the last of these plants, Magnum in Eemshaven (Groningen), as well as the onshore wind farm Zuidlob. As the Management Board, we realise that without the commitment and hard work of our staff, we could not have achieved all that we have, nor hope to overcome the challenges we face. We would therefore like to take this opportunity to express our gratitude for their contribution in 2012. Amsterdam, 15 April 2013 The Management Board < A bout N u on Contents A b o u t N uon N .V. N u on Energ y A n n u a l Re p o r t 2 0 1 2 Repor t of the Management Board 19 Details of the Management Board Huib Morelisse (1964) As of 1 July 2010, Huib Morelisse (Dutch nationality) was appointed Chief Executive Officer of the Management Board of N.V. Nuon Energy. As of the same date, Huib Morelisse also became a member of Vattenfall’s Executive Group Management (EGM) as Head of Business Group Benelux. Due to the introduction of a business-led structure, Huib Morelisse became Head of the Business Division (BD) Asset Development, from 1 January 2011 to 1 November 2012. In November 2012, a new organisational structure was introduced resulting in the integration of BD Asset Development and BD Renewables into BD Sustainable Energy Projects, among other changes. Due to this revised organisational structure, the position of Huib Morelisse as Head of BD Asset Development ceased to exist. Huib Morelisse will continue in his role as Chief Executive Officer of the Management Board of N.V. Nuon Energy, Country Chair for Vattenfall in the Netherlands and has been appointed Head of Health & Safety within Vattenfall. Career Before joining Nuon, Huib Morelisse held several management positions at Essent, RWE, Goldman Sachs and Booz, Allen & Hamilton. Peter Smink (1965) Peter Smink (Dutch nationality) has been a member of the Management Board and Chief Financial Officer of N.V. Nuon Energy since 1 January 2010. He is responsible for managing the company’s financial affairs and was appointed Head of Group Finance Vattenfall as of 1 August 2011. From 28 October 2011 until 11 May 2012 Peter took on the role of acting Chief Financial Officer of Vattenfall AB and became a member of Vattenfall’s EGM. On 1 November 2012, Peter Smink was appointed as Head of Business Division Sustainable Energy Projects and member of Vattenfall’s EGM. Career Peter Smink joined N.V. Nuon in 2001 and held several management positions, mainly in the area of finance. Prior to joining Nuon, Peter Smink held various management positions at KPN and PricewaterhouseCoopers (PwC). Supervisory Board memberships/other positions ■ Foundation Rural Energy Services (FRES): Member of the Supervisory Board; ■ Yellow & Blue Clean Energy Investments B.V.: Member of the Supervisory Board. < A b o u t N uon Content s 2 0 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Co rp o ra te governa n ce re p or t Corporate governance report Nuon has taken notice of the revised Dutch Corporate Governance Code published by the Corporate Governance Code Monitoring Committee on 10 December 2008 and effective from 1 January 2009. Dutch Corporate Governance Code The Dutch Corporate Governance Code (the Code) is specifically applicable to Dutch listed companies and is designed to promote more efficient supervision of the Management Board (the ‘checks’) and a more balanced distribution of influence between the Management Board, Supervisory Board and shareholders (the ‘balances’). In view of the company’s size, the social role that Nuon plays in the performance of its tasks in the field of energy supply, and because of its strong commitment to openness and transparency, Nuon voluntarily applies the principles and best practices of the Code. The company’s articles of association, by-laws and regulations are fully in line with the applicable provisions of the Code. In the table below, Nuon reports the departures from the best practice provisions in the Code, stating the motivation for said departures from the Code (the ‘comply or explain’ principle). Departures from the Code Code III Supervisory Board Departures from the code and motivation Principle III.4.2: The Chairman of the Supervisory Board may not be a former member of the Management Board of the company. Øystein Løseth was appointed in April 2010 as member of the Supervisory Board by the shareholders following nomination by the Supervisory Board. Subsequently, the Supervisory Board appointed Øystein Løseth as Chairman of the Supervisory Board in line with the articles of association of the company and Vattenfall’s grandfather principle. Principle III.2.2: A Supervisory Board member shall be deemed to be independent if the following criterium of dependence does not apply to him/her. This criterium is that the Supervisory Board member concerned has been a member of the Management Board of the company (including associated companies as referred to in Section 5:48 of the Financial Supervision Act (Wet op het financieel toezicht/Wft) in the five years prior to the Appointment. The company strives to have a composition of the Supervisory Board which is a good reflection of the different Business Divisions, representing commercial activities within the company. As of 1 November 2012 Mr Anders Dahl has been appointed Head of Business Division Distribution and Sales. To ensure that the composition of the Supervisory Board is a good reflection of the different Business Divisions, representing commercial activities within Nuon, Mr Anders Dahl has been appointed as a Supervisory Director with effect from 6 December 2012 and Mr Torbjörn Wahlborg resigned with effect from the same date. In addition to his position as Head of Business Division Distribution and Sales, Mr Anders Dahl has been appointed as, amongst others, Managing Director of N.V. Nuon Sales, a subsidiary of N.V. Nuon representing the sales activities and for Nuon UK Ltd. With the appointment of Mr Anders Dahl the Company deviates from article 1.4 (a) of the by-laws of the Supervisory Board. Principle III.5: If the Supervisory Board consists of more than four members, it appoints from among its members an Audit Committee, a Remuneration Committee and a Selection and Appointment Committee. The Supervisory Board has appointed a separate Audit Committee, whereas the tasks of the Remuneration Committee and Selection and Appointment Committee have been combined in a Remuneration Committee, since these are closely linked. 20 < Abou t N uon Content s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 A b o u t N uon Co rp o ra te governa n ce re p or t 21 Departures from the Code (continued) Code Departures from the code and motivation IV General Meeting of Shareholders Principle IV.1: To the extent that the company is able to do so, it provides all shareholders with distance voting facilities and the means to communicate with each other. Written powers of attorney are sent together with the notice to convene shareholders’ meetings. In addition, all shares are registered. Because of and with due regard to the above, distance voting contributes little to the realisation of this provision. Best practice provisions IV.3.1 to IV.3.4: About analysts’ meetings and reports. These do not apply as Nuon’s shares are not listed, are not freely marketable and/or are not prone to price-sensitive information. Despite the fact that Nuon is not a listed company, meetings are held with shareholders following the publication of financial reports. Nuon endorses the principle of simultaneous dissemination of information to all shareholders, but deems it too costly to put in place facilities that would enable all shareholders to simultaneously follow all the meetings and presentations as envisaged in the Code. Nuon does ensure, however, that following the meetings concerned, the documentation is made available. Corporate Governance structure Management Board General The Management Board is in charge of the company’s management. The Management Board members are jointly responsible for the management of Nuon. On 1 July 2009, Vattenfall AB acquired 49% of the shares in the capital of N.V. Nuon Energy and obtained managerial control of Nuon. As a consequence, Nuon was consolidated in the Vattenfall figures as of 1 July 2009. On 1 July 2011, Vattenfall AB acquired an additional 15% of the shares and consequently held 64% of the shares in the capital of N.V. Nuon Energy at that date. Vattenfall AB acquired an additional 3.04% of the shares on 29 June 2012, bringing the total percentage of Nuon shares held by Vattenfall AB to 67.04%. The remaining 32.96% of the shares, which are currently still owned by Dutch provinces and municipalities, will be acquired by Vattenfall AB over the coming three years under fixed terms. N.V. Nuon Energy complies with the rules for large companies (‘structuurvennootschap’) referred to in articles 2:158 to 2:164 of the Dutch Civil Code. As such, Nuon has a two-tier management structure, comprising a Management Board and an independent Supervisory Board. The Management Board is in charge of the day-today management of the company, while an independent Supervisory Board supervises the Management Board. Both the Supervisory Board and the Management Board are accountable to the General Meeting of Shareholders for the performance of their duties. Vattenfall AB is a public limited liability company with its registered office in Stockholm, and is subject to the Swedish Company Act. Since 2011 Vattenfall’s steering model has been based on a pan-European business-led structure, meaning that each of Nuon’s activities has been allocated to one of the five Business Divisions and managerially form part of the respective Business Divisions. As a consequence, Nuon’s legal and business governance structures are not fully aligned. To enable the Management Board within the business-led structure to perform its obligations towards the Supervisory Board and its stakeholders, the Vattenfall management will ensure that all necessary tools and assistance are made available to the Management Board in order to perform its fiduciary duties in this respect. Nuon’s Supervisory Board appoints the members of the Management Board. The Management Board consists of at least two members. The Supervisory Board determines the remuneration and other conditions of employment for each member of the Management Board in accordance with the remuneration policy adopted by the General Meeting of Shareholders. The information on the remuneration of individual members of the Management Board can be found in the Remuneration report of this annual report (page 33). The company’s articles of association and the by-laws of the Management Board which set out, for example, the procedures governing the composition, tasks and powers, meetings and decision-making, can be viewed on Nuon’s corporate website, www.nuon.com/corporate-governance < A b o u t N uon Content s 22 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Supervisory Board The Supervisory Board supervises the policy of the Management Board and Nuon’s operations in general, including the realisation of the company’s objectives, the strategy and risks related to the business activities, the design and operation of the internal risk management and control systems, the financial reporting process, and compliance with laws and regulations. In addition, the Supervisory Board functions as the Management Board’s advisory body. Pursuant to its articles of association, Nuon shall have a Supervisory Board consisting of eight Supervisory Board members. On 29 June 2012, Vattenfall AB acquired an additional 3.04% of the shares in Nuon. As a result, the total percentage of Nuon shares held by Vattenfall AB exceeds 67%. Consequently, article 48 of the articles of association of N.V. Nuon Energy became applicable, which led to a change in the composition of the Supervisory Board to three Supervisory Directors A and five Supervisory Directors B. Please refer to the table Composition of the Supervisory Board on page 28. The Supervisory Directors A are to be appointed by the General Meeting of Shareholders upon their nomination by the Supervisory Board following the recommendation of the class A shareholders. They shall include two persons recommended by the Central Works Council. The Supervisory Directors B are to be appointed by the General Meeting upon their nomination by the Supervisory Board following the recommendation by the class B shareholders. The Chairman of the Supervisory Board shall be nominated by the class B shareholders. At least five members of the Supervisory Board will reside in the Netherlands. A Supervisory Board member must resign no later than 12 years after his/her first appointment. Members of the Supervisory Board are appointed for a maximum of three terms of four years each. The Supervisory Board is made up in such a way that it has at its disposal all the expertise required to ensure the proper performance of its tasks, and that the members are able to operate independently and critically in relation to each other, the Management Board and any partial interest whatsoever. Within the Nuon Governance structure, two members and the Chairman of Vattenfall’s Executive Group Management (EGM) are members of the Nuon Supervisory Board. Vattenfall’s rationale to appoint EGM members is to ensure a good reflection of the business and therefore to bring knowledge to the Supervisory Board and to facilitate the exchange of information. To avoid any potential conflict of interest for these Supervisory Board members, with reference to the principles III.6 of the Code, the Supervisory Board member whose responsible business area is influenced by a decision, is excluded from the decision-making in accordance with principle III.6.2 of the Code. The by-laws of the Supervisory Board have been amended to reflect the changes resulting from the additional share acquisition by Vattenfall AB on 24 September 2012 and can be viewed on Nuon’s corporate website, www.nuon.com/corporate-governance Co rp o ra te governa n ce re p or t 22 Committees of the Supervisory Board The Supervisory Board can appoint standing or ad hoc committees consisting of its own members and charge these committees with tasks defined by the Supervisory Board. The Supervisory Board has two standing committees: an Audit Committee and a Remuneration Committee. The task of these committees is to prepare the decisionmaking of the Supervisory Board. In general, each committee meeting is reported on in the Supervisory Board meeting to serve as a basis for its decision-making. Regulations have been drawn up for both standing committees. These regulations indicate, for example, the tasks, the composition and the manner in which each of these committees performs its tasks. The terms of reference for both the Audit Committee and the Remuneration Committee can be viewed on Nuon’s corporate website, www.nuon.com/corporate-governance Audit Committee The Audit Committee prepares, within its designated area of duties, the decision-making of the Supervisory Board and advises the Supervisory Board on the understanding that the entire Supervisory Board remains collectively responsible for the fulfilment of its duties. The Audit Committee is charged with such tasks as monitoring, among other things, the integrity of Nuon’s financial statements, the operation of the internal risk management and control systems, compliance with recommendations and actions taken in response to comments of the Internal Audit Department and the external auditor, the company’s policy in relation to tax planning and the financing of the company. The Audit Committee consists of at least three members, all of whom must be members of the Supervisory Board. All members of the Audit Committee should be independent within the meaning referred to in the by-laws of the Supervisory Board, with the exception of no more than one member. At least one member of the Audit Committee must be a financial expert, which means that this person has acquired relevant knowledge and experience in the fields of finance, administration and/ or accounting at listed companies or other large legal entities. Remuneration Committee The Remuneration Committee prepares, within its designated area of duties, the decision-making of the Supervisory Board and advises the Supervisory Board on the understanding that the entire Supervisory Board remains collectively responsible for the fulfilment of its duties. The Remuneration Committee is charged with such tasks as drawing up selection criteria and appointment procedures relating to the members of the Management Board, periodically reviewing the functioning of the Supervisory Board and the individual Management Board members, submitting proposals for appointments or reappointments, submitting proposals on the remuneration policy to be pursued regarding members of the Management Board (this remuneration policy and any material change to it is to be presented at the General Meeting of Shareholders for adoption) and submitting proposals on the remuneration of individual Management Board members. < Abou t N uon Content s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 The Remuneration Committee consists of three members, all of whom should be Supervisory Board members. The Committee may not be chaired by the Chairman of the Supervisory Board, a former member of the Management Board or a member of the Management Board of another listed company. A b o u t N uon Co rp o ra te governa n ce re p or t 23 Nuon Energy Public Assurances Foundation As part of the transaction whereby Vattenfall initially acquired 49% of the outstanding share capital from Nuon shareholders on 1 July 2009, it was agreed that a foundation would be set up for a period of at least eight years. This foundation is called ‘Nuon Energy Public Assurances Foundation’ (‘the Foundation’). Shareholders The annual meeting is held each year no later than six months after the end of the financial year. Other Meetings of Shareholders can, if necessary, be held at the request of the Supervisory Board or the Management Board. Shareholders who jointly represent at least 10% of the issued capital have the right to request that the Management Board or the Supervisory Board convene a Meeting of Shareholders, stating specifically the business to be discussed. Nuon’s Meetings of Shareholders are generally not open to the public. The agenda for the General Meeting of Shareholders is determined by the Management Board and the Supervisory Board. The Annual General Meeting of Shareholders is held to discuss the items laid down in the articles of association, the annual report, the adoption of the annual accounts, the release from liability of the members of the Management Board and the Supervisory Board, the allocation of results and other business presented for discussion by the Management Board, the Supervisory Board or the Shareholders, the latter representing at least one-hundredth of the issued capital. All shareholders have the right to attend the General Meeting of Shareholders, to speak at the meeting and to exercise their voting rights, either in person or by written proxy. At the General Meeting of Shareholders, each share entitles the holder to cast one vote. All decisions are taken by absolute majority of votes cast, unless the law or the articles of association require a larger majority. The General Meeting of Shareholders receives all information that it requests, unless the Management Board and the Supervisory Board are of the opinion that this is against the overriding interests of the company. Nuon has two classes of shares, class A shares and class B shares as held by the class A shareholders and class B shareholders, respectively. The class A shareholders and class B shareholders agreed on a shareholders’ agreement (the Shareholders Agreement) that sets out, for example, the terms and conditions of the sale of the shares in the capital of the company and the course Vattenfall will take to acquire full ownership of the company. One of the items agreed upon is a six-year lock-up period for the class A shareholders, which started as of 1 July 2009. During this period, conditions on offering, selling and contracting to sell any shares apply. Following a proposal of Vattenfall AB to accelerate the transfer of the third package of shares, 56 shareholders, representing about 99.37% of the issued A shares, approved an amendment of the Shareholders Agreement for one-off dispensation of the lock-up period. Consequently, Vattenfall AB acquired an additional 3.04% of shares in Nuon on 29 June 2012. The objective of the Foundation is to safeguard the so-called Nuon Public Assurances as envisaged by the agreement governing the acquisition and to render binding advice on the interpretation of the Nuon Public Assurances. The management of Nuon will inform the shareholders and the Foundation of any intended management decision or action that deviates or causes a deviation from the Nuon Public Assurances. An intended decision, action or omission of Nuon that could contravene the Nuon Public Assurances can be submitted to the Nuon Public Assurances Foundation for review, by: ■■ The shareholders (at least two shareholders collectively representing 5% or more of the outstanding and issued share capital); ■■ Nuon (represented by a majority of the Supervisory Board members); or ■■ One director of the Foundation within four weeks of becoming aware of the (intent to take the) decision or action. The Foundation can then decide whether or not to issue advice to the management of Nuon. The Foundation can only advise to: ■■ Take the decision or action; or ■■ Reverse the decision or action, or, if not yet taken, not to take such action or decision and correct any non-compliance. The advice is binding for Nuon’s management except, if in doing so, the management would violate its fiduciary duties. If management refuses to comply with the advice, the question of whether the management was allowed to deviate from the advice can be submitted for review to the Netherlands Arbitrage Institute. The Foundation consists of three members. One member is nominated by the class A shareholders and a second by the class B shareholders. A third member, to be the Chairman, shall be nominated by the other two members. The articles of association of the Foundation can be viewed on Nuon’s corporate website, www.nuon.com/corporate-governance < A b o u t N uon Content s 24 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 The role of auditors External auditor The external auditor, Ernst & Young Accountants LLP, was appointed by the General Meeting of Shareholders on 25 April 2012, based on a motion drawn up by the Supervisory Board following advice received from the Audit Committee and the Management Board. Ernst & Young was appointed as the external auditor for the entire Vattenfall group in 2012, replacing PwC as external auditor in the Netherlands. The appointment is for a period of one year, with the possibility of extension. Co rp o ra te governa n ce re p or t 24 Nuon Internal Audit is an integrated part of the Vattenfall Group Internal Audit that operates under the responsibility of the Chairman of the Board of Vattenfall and the Audit Committee of Vattenfall. Twice a year, Internal Audit presents the Management Board with an overview of the Internal Audit activities related to Nuon. This overview is also discussed with the Nuon Audit Committee. In this context, and for the purpose of the planning and execution of the audit of the financial statements, the Internal Audit department works in close collaboration with the external auditor. The Management Board and the Audit Committee report to the Supervisory Board annually on the developments in the relationship with the external auditor, in particular with regard to the external auditor’s independence. Based on this and other factors, the Supervisory Board prepares its motion to the General Meeting of Shareholders on the appointment of an external auditor. Measuring Corporate Social Responsibility At least once every four years, the external auditor’s performance is thoroughly evaluated and reviewed by the Management Board and the Audit Committee. The principal conclusions of this review are communicated in the General Meeting of Shareholders in order to assist in its review of the motion to appoint the external auditor. Management scorecards contain the key performance indicators (KPIs) that are important for Vattenfall and Nuon as a whole. These KPIs are then cascaded down through the organisation. There are scorecards applicable to all Staff Functions, Business Divisions and their units in which the Management Board members and employees are included. The scorecards incorporate financial and non-financial KPIs, such as reputation, climate and safety targets, which are all necessary to ensure the company operates and develops in line with the strategic and business plans. Generally, the external auditor attends the meetings of the Audit Committee. In compliance with current legislation, the external auditor reports on its audit activities to the Management Board and the Supervisory Board and sets out the matters it wishes to bring to the attention of these boards. These matters could include issues with respect to the audit, the financial figures and the operation of the internal risk management and control system (including the reliability and continuity of the electronic data processing) and the quality of the internal information systems. The external auditor also attends the Supervisory Board meeting when discussing the financial statements. In addition, the external auditor attends the General Meeting of Shareholders and may, on that occasion, be asked to elaborate on its audit activities and its auditor’s report on the reliability of the financial statements. Internal auditor Internal Audit is an independent function that provides additional assurance to management, and the Management Board in particular, concerning the control, effectiveness, efficiency and compliance of the business processes. In this context, Internal Audit systematically evaluates the processes in relation to control, risk management and governance. Corporate Social Responsibility targets are an integral part of management and business unit targets. Performance is measured periodically and remunerated as part of regular performance management measures which are organised through the Vattenfall Human Resources organisation. Risk management and risk factors Risk management Nuon is exposed to a number of risks that could have an adverse impact on operations. A better understanding of and control over these risks potentially generate better results from the business activities. The Nuon Management Board is responsible for the company’s risk management and control system. Nuon strives for transparency when it comes to risks and recognises all risks that may affect the company. Nuon, as part of Vattenfall, applies the ‘three lines of defence’ model for management and control of risks. The first line of defence consists of the Business Units, which own and manage risks. The risk organisation makes up the second line of defence and is responsible for monitoring and controlling risks. The internal and external audit make up the third line of defence. < Abou t N uon Content s A b o u t N uon N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Co rp o ra te governa n ce re p or t 25 Three lines of defence Business Units Risk organisation and other control functions Internal audit and external audit First line of defence Ownership and management of risk Second line of defence Risk management and risk control Third line of defence Independent review and oversight Risks The following paragraphs describe some of the main risks that Nuon faces, as well as risk management efforts undertaken. ■■ The Nuon Risk Management Framework The objective of the Nuon Risk Management Framework is to provide reasonable assurance that the achievement of strategic and operational objectives is effectively monitored, that the financial reporting is reliable, and that current laws and regulations are complied with. The framework is part of Nuon’s Governance and designed to ensure an acceptable risk exposure, based on a thorough and transparent analysis of Nuon’s risks, thus facilitating the in-control situation and risk exposure based on an appropriate assessment of the risk-reward balance. The framework facilitates the monitoring of risks with a potential impact on the organisation and is based on a set of best practice policies, procedures and internal control mechanisms. The Nuon Risk Management Framework focuses on ensuring that the most important risks are identified and that appropriate control measures are taken to manage these risks. The Nuon Risk Management Framework is executed as an element of the Vattenfall Risk Management Framework. The Framework is based on the COSO Enterprise Risk Management (ERM) Framework. The ERM is executed as a continuous process for identifying, assessing, managing and following up risks at all levels of the business at an early stage. Every quarter, an overall report is prepared for discussion at Board level. ■■ ■■ ■■ ■■ ■■ Important components of the Nuon Risk Management Framework are: ■■ The Vattenfall Management System (VMS) that Nuon, as part of Vattenfall, implemented, which contains regulations, guidelines and procedures that are relevant for the relationship between N.V. Nuon Energy and its subsidiaries, Business Units, Staff Functions and other Vattenfall companies. VMS includes the Vattenfall Code of Conduct and the Whistleblower Policy, which are publicly accessible at www.nuon.com. VMS also comprises the IFRS accounting manual and the reporting manual; ■■ ■■ The Vattenfall Code of Conduct, which sets the behavioural rules for all employees. The Code of Conduct fosters an honourable business culture in which the rules applicable to employees are clear. Breaches of the Code of Conduct are not tolerated, but are investigated and lead to sanctioning; The Risk Management organisation, headed by the Chief Risk Officer of Vattenfall, supports Nuon, applying Vattenfall’s risk framework. The Risk Management organisation monitors market risk on a daily basis, manages credit risk, oversees compliance with policies and risk limits, and guides the group-wide reporting of significant business risks. Together with other specialist risk stakeholders (for example health and safety, information security), the Risk Management organisation supports the Business Units in the identification, quantification, mitigation, monitoring and reporting of risk; The Nuon Internal Control department is responsible for reporting on internal control aspects, such as the authorisation matrices, the key controls (including authorisations for key systems) and progress of the follow-up on audit findings; The Ethics and Legal Compliance department within Vattenfall is responsible for creating awareness of compliance issues and internal regulations, including the Code of Conduct, advising the line management on measures to enhance compliance and monitoring compliance risks, and the Compliance report, which contains a summary of compliance items and investigations; The Nuon Business Control Framework, containing the key controls for the different business areas; The planning & control cycle, in which annual budgets are assigned for each organisational unit and the outcome is subsequently discussed between the Management Board and the Business Units; The periodic reporting on Business Units’ financial and operational performance, partly based on the system of Key Performance Indicators (KPIs); The Nuon governance reporting cycle, in which all aspects of governance, such as risk, compliance, claims & litigation, internal control and tax are reported based on a COSO self-assessment of risk management and internal control and the Nuon Business Units’ ‘Statements on Business Control’. The Management Board discusses these statements annually with the responsible management and the Audit Committee; < A b o u t N uon Content s 26 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 ■■ ■■ ■■ ■■ The risk reports, highlighting the risks identified as having a potentially significant impact on the business. These reports are challenged by Risk Management and further reviewed in quarterly sessions with members of the Management Board. These Business Unit risk reports are used as the basis for Risk Managements’ formulation of the quarterly Enterprise Risk Report, which summarises the most significant risks facing the organisation. This report is reviewed by the Management Board prior to being presented to the Audit Committee of the Supervisory Board; The responsible management’s confirmation at the corporate and unit level of the reliability of the financial reporting through signed Letters of Representation; The execution of audits by the Internal Audit department in conformity with the annual plan, which is approved by the Management Board and the Audit Committee. Their reports and findings are discussed with the Management Board and the Audit Committee; The follow-up of findings from internal and external audits by the Business Units, which are periodically reported to the Management Board. The Nuon Risk Management Framework is regularly evaluated and further developed. Important aspects in the further development and alignment of the Risk Management Framework in 2012 were: ■■ The continued implementation of the Tax Control Framework and the testing of the main key controls to ensure the effectiveness of this framework; ■■ Enhancing the design and implementation of authorisation matrices for all key systems, including regular reporting on actual assigned authorisations; ■■ The further improvement of the processes and organisation within Nuon’s energy-related services subsidiaries. Co rp o ra te governa n ce re p or t 26 such valuation models is strictly regulated, and approval is required from the risk organisation before they are allowed to be used. Electricity price risk Electricity prices are affected by fundamental factors, such as supply (water levels, and available generation and transmission capacity), demand (electricity use, which in turn is affected by weather and the economy, among other things), fuel prices and the price of CO2 emission allowances. Nuon hedges its electricity generation and electricity sales through the use of physical and financial forward contracts and long-term customer contracts. The amount of future electricity generation that is to be hedged, within the mandates prescribed by the Vattenfall’s Board, is decided by Vattenfall’s risk committee. To measure electricity price risk, Vattenfall uses methods such as Value at Risk (VaR) and Gross Margin at Risk along with various stress tests. Fuel price risk Fuel price risk is the short-term volatility and the long-term fundamental change in primary fuel prices. It is minimised through analysis of the various commodity markets and diversification of contracts with respect to price model and terms. With regard to hard coal-fired and gas-fired electricity generation, hedges on electricity and fuel prices are co-ordinated to ensure a set fuel cost and thus the gross margin on the electricity generation. Volume risk Volume risk mainly arises in the sales activities as deviations between anticipated and actual volumes delivered to customers. This risk is contained by quantitative analysis as part of the forecasting process. This section describes the most important risks within Nuon. The defined risk categories according to the ERM model are: market & financial, technology, infrastructure, laws & regulations, personnel & organisation and politics & society. Selected examples of risks to which Nuon is exposed are described below. Credit risk Credit risk arises if a counterparty or contractor cannot or is not willing to fulfil its obligations. Credit risk exists in Nuon’s commodity trading, sales activities, treasury activities and investments. A consistent approach to credit analysis and management is applied throughout the organisation, with the degree of review undertaken varying depending on the magnitude of credit risk in a transaction. Credit risk is managed through established credit policies, regular monitoring of credit exposures and application of appropriate mitigation measures (such as by obtaining collateral). Note [32] to the financial statements provides further qualitative Liquidity risk and quantitative information on financial instruments and financial riskmanagement. Liquidity risk refers to, for example, the risk of not being able to pursue the price hedging strategy due to insufficient liquidity in the electricity and fuel markets, This risk is managed through hedging and by securing an optimal number of trading counterparties. Principal risks - main risks and mitigation Financial risk Nuon’s financial risks arise in both the commodities and financial markets. Vattenfall’s Board of Directors has given the CEO a mandate for the Vattenfall Group, which is delegated onwards to the Business Divisions and therefore to Nuon. During the year, the mandate structure was reviewed and changed to improve risk governance in the operations. The majority of the exposures in the proprietary trading portfolio are valued based on market prices (mark-to-market). If market prices cannot be observed, modelled prices are used (mark-to-model). Handling of Liquidity risk also pertains to the risk of not being able to finance the required capital needs. Liquidity risk is mitigated through sufficient funding, which ensures access to capital and flexibility. Interest rate risk Interest rate risk is the risk that the market value of a fixed-income security or a fixed-rate loan will change due to a change in interest rates. Furthermore, changes in short-term interest rates can impact the rate of return on short-term cash investments. < Abou t N uon Content s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Currency risk Nuon is exposed to currency risk through exchange rate movements attributable to future cash flows (transaction exposure) and in the revaluation of net assets in foreign subsidiaries (translation or balance sheet exposure). Nuon has limited transaction exposure, since most electricity generation and sales activities of electricity take place in the local Dutch market. Sensitivity to currency movements is thus also relatively low. The Business Units are required to hedge all contracted transaction exposure in another currency when it exceeds the equivalent of a maximum of EUR 1 million. Upon identifying a currency risk above the limit, the risk is hedged with external counterparties through average rate options and spot and forward exchange contracts. Operational risk In the course of its operations, Nuon is exposed to numerous operational risks, such as in plants, infrastructure, personnel and organisation. These risks are described below. Operational asset risk Nuon’s largest operational asset risks are associated with the operation of power generation and heat production plants. An important part of the company’s continuous risk management efforts involve a rolling inspection programme and continuous control of plant conditions to ensure effective maintenance. Nuon protects itself against economic loss to the greatest extent possible through insurance. Security risk Nuon works with loss prevention and mitigating security measures to protect its assets, IT systems, data, personnel and continuity of its operations. Nuon ensures that assets and data are protected from improprieties and fraud through, among other things, adherence to the so-called four eyes principle, entailing that decisions must be approved by at least two persons unless there are exceptions. Personnel risk Nuon works with preventive measures and adopts best practices in its health and safety work. Nuon’s production sites maintain a high level of process safety to ensure the safety of both employees and society in general. In addition, Nuon takes a structured approach to succession and competence planning, both in the near and long term. Legal risk Nuon mitigates legal risks by engaging Staff Function Legal Affairs in the ongoing business activities and decision-making processes. A b o u t N uon Co rp o ra te governa n ce re p or t 27 Political risk To protect itself from political risks, Nuon conducts active business intelligence activities and maintains contacts with decision-makers. In addition, its parent company, Vattenfall, belongs to various national and international trade organisations with a view to safeguard and promote the company’s interests. Investment risk Nuon is a highly capital-intensive company with an extensive investment programme. Nuon applies a thorough project governance process of which risk assessment is an integrated part. Before each investment decision, the risk unit performs an independent review of obligations and transactions. In addition to a strategic investment approach, a detailed five-year plan of investment projects is updated yearly to provide guidance in the investment decision process. Sustainability risk Vattenfall has structured its work with sustainability issues in seven areas: the environment, human rights, working conditions, gender equality, diversity, business ethics and anti-corruption. During the year, integration of these sustainability aspects with the continuing operations was intensified. Both governance and content have been escalated to the level of the parent company and a new advisory and co-ordinating function has been established to ensure that Vattenfall and Nuon manage sustainability issues in the best possible manner. Responsibility Nuon’s Management Board is responsible for the design and operation of our internal risk management and control system. During 2012 the design and operation of this system was evaluated, mainly based on the business control information, the Internal Audit reports and the management letter from the external auditor. The Nuon Enterprise Risk Management Framework does not provide absolute assurance as to the achievement of the corporate objectives, nor does it guarantee that material errors, losses, fraud or violations of laws and regulations will not occur in the operational processes and/or the financial reporting. With due regard to the above, the Management Board is of the opinion that the internal risk management and control systems provide a reasonable assurance that the financial reporting does not contain any errors of material importance and that the risk management and control systems worked properly as regards the financial reporting risks in the year under review. Based on the above, Nuon is of the opinion that the company thus satisfies the best practice provisions II.1.3, II.1.4 and II.1.5 of the Dutch Corporate Governance Code. Strategic risk Nuon is exposed to a range of external influences that are often difficult to manage. To manage strategic risk, Nuon, as part of Vattenfall, not only works with scenario analyses and business intelligence activities, but diversifies risk in its generation and distribution portfolios with respect to markets as well as sources of energy. The above was also discussed with the Audit Committee of the Supervisory Board in the presence of the internal and external auditors. < A b o u t N uon Content s 28 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Re p o r t o f th e Su p er vi s o r y Board Report of the Supervisory Board During 2012, the Supervisory Board (‘the Board’) carried out its tasks in accordance with the statutory provisions and the articles of association of N.V. Nuon Energy and supervised and advised the Management Board. Composition of the Supervisory Board as at 31 December 2012 Composition Director A or B Committees Øystein Løseth, Chairman B Member of the Remuneration and Audit Committee First appointment Reappointment Current term until 2010 – 2014 Anders Dahl B - 2012 – 2016 Tuomo Hatakka B - 2009 – 2013 Tom de Waard B Chairman of the Remuneration Committee 2010 – 2014 Leni Boeren A Member of the Remuneration Committee 2009 – 2013 Pieter Bouw A Chairman of the Audit Committee 2009 – 2013 Derk Haank B Member of the Audit Committee 2009 – 2013 Jacques Schraven A - 2009 – 2013 On 29 June 2012, Vattenfall AB acquired an additional 3.04% of the shares in Nuon. As a result, the total percentage of shares of Nuon held by Vattenfall AB exceeds 67%. Consequently, article 48 of the articles of association of N.V. Nuon Energy became applicable, which led to a change in the composition of the Supervisory Board to three Supervisory Directors A and five Supervisory Directors B. With effect from the above date Derk Haank became a Supervisory Director B. On 6 December 2012, Anders Dahl was appointed as a member of the Supervisory Board, succeeding Torbjörn Wahlborg, who resigned with effect from that date. The Board has drawn up a profile indicating the desired criteria and competences of the composition of the Board. This profile can be found on our corporate website www.nuon.com. Appointments and reappointments are assessed in the light of the profile. In the case of reappointments, the performance of the person involved is also taken into consideration. In the opinion of the Board, all its members can be considered to be independent in the sense of best practice provision III.2.2 of the Dutch Corporate Governance Code (‘the Code’), except as disclosed in the Corporate Governance report on page 20. The current members of the Board comply with best practice provision III.3.4 of the Code, which stipulates that the number of supervisory directorships of Dutch listed companies may not exceed five (per person), on the understanding that a chairmanship is equivalent to two memberships. 28 < Abou t N uon Content s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Meetings and activities of the Supervisory Board Meetings of the Supervisory Board The Board met nine times in the reporting year. All members were frequently present at the meetings of the Supervisory Board. At almost every meeting, agenda items included business and market developments, financial results, cost control and risk items, progress of major capex projects and safety performance. In addition, the Board discussed a broad range of subjects. In February, the Board discussed the financial performance of Nuon in 2011, the business plan for the company, the developments in the relocation project of Nuon’s headquarters and the progress of the construction of the power plant Diemen 34. The meeting took place at the building site of the power plant Diemen 34, after which the Board conducted a site visit. In March, following an update by the Remuneration Committee on remuneration topics, the Board approved the target-setting for the Management Board members for 2012 and also approved the target realisation for 2011. Furthermore, the dividend proposal was discussed and approved, as part of the company’s annual report, and the report of the Supervisory Board, including the remuneration report. In April, following an update by the Audit Committee, the Board approved the Annual Report 2011 and discussed the report of the external auditor. Furthermore, the agenda for the 2012 General Meeting of Shareholders was discussed. The Board moreover received an update on M&A activities, which was discussed along with the development of certain large capex projects. In May, following an update by the Audit Committee, the Board discussed the first quarter 2012 financial results and was informed about the progress of certain large capex projects. In June, the renewed Code of Conduct as applicable to Vattenfall as a whole was discussed and approval was requested for investments in certain strategic projects. Furthermore, the progress of a M&A project was discussed. A b o u t N uon Re p o r t o f th e Su p er vi s o r y Board 29 In November, the Board discussed the company’s third quarter results and the effects of the impairment test conducted at Vattenfall AB level. The Board discussed the intended closure of the power plant in Buggenum. Furthermore, the overall strategy of Vattenfall, market developments and the main risks in the sector were discussed. In December, following an update by the Remuneration Committee, the Board approved the revised remuneration package for the CFO. The company’s 2013 budget and business plan for 2013-2017 were presented. Developments in M&A activities and other major projects were discussed, and also a self-assessment was made. Shareholder meetings Five members of the Board attended the Annual General Shareholders’ meeting on 15 May 2012. During this meeting, the annual accounts and the dividend distribution for 2011 were approved. The members of the Management Board and the Board were discharged for their management and supervisory activities, respectively, during the 2011 financial year. Furthermore, Ernst & Young was appointed as the external auditor for 2012. On 11 June 2012 and 6 December 2012, several members of the Board attended the Extraordinary General Meetings of Shareholders. During the meeting on 11 June 2012, the proposal to accelerate the transfer of the third tranche of A shares to Vattenfall AB was discussed. Fifty-six shareholders, representing about 99.37% of the issued A shares, approved an amendment of the Shareholders Agreement for one-off dispensation from the lock-up period. Consequently, Vattenfall AB acquired an additional 3.04% of shares in Nuon on 29 June 2012. During the meeting on 6 December 2012, the proposal to appoint Anders Dahl as a member of the Supervisory Board was approved. Contacts with the Central Works Council In accordance with the covenant agreed with the Central Works Council, consultations were held prior to meetings of the Board between the members of the Board appointed on the recommendation of the Central Works Council – namely Pieter Bouw and Leni Boeren – and the Executive Committee (Dagelijks Bestuur) of the Central Works Council. In September, the Board discussed the company’s second quarter results and the outcome of the employee satisfaction survey. A revised business and operational structure for Vattenfall was presented. Furthermore, Meetings of the Audit Committee an update on the company’s brand migration project was provided. In addition, the progress of certain major capex projects was discussed and amendments to the By Laws of the Supervisory Board were approved. Øystein Løseth. The composition of the Audit Committee meets the requirement of best practice provision III.5.7 of the Code. The Audit Committee of Nuon met six times in 2012. In October, the Board held a special session to discuss the effects on the company’s balance sheet resulting from the impairment test as conducted at a Vattenfall AB level. The Audit Committee reviewed and discussed in particular all financially relevant matters that were presented to the Supervisory Board. The Audit Committee also monitored the internal risk framework and risk management systems. Among others, the topics discussed included the quarterly results, the annual report, internal audit plans, reports of the internal and external auditor, the budget and projections, risk reports and the introduction of the mandatory supplier model in the Dutch energy market. The Audit Committee consists of the following three members of the Supervisory Board: Pieter Bouw (Chairman), Derk Haank and < A b o u t N uon Content s 30 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Meetings of the Remuneration Committee The Remuneration Committee consists of the following three members of the Supervisory Board: Tom de Waard (Chairman), Øystein Løseth and Leni Boeren. In 2012, the Remuneration Committee met three times. The committee reviewed and approved the target realisation for 2011 and discussed the target-setting for 2012. Furthermore, the Remuneration Committee evaluated the performance of the members of the Management Board, discussed the change in roles and responsibilities of Huib Morelisse and Peter Smink following the revised organisational structure of Vattenfall and decided on the amended remuneration package of Peter Smink. Corporate governance The Board endorses virtually all the principles and best practice provisions of the Corporate Governance Code. Nuon departs from the Code in a limited number of cases. The manner in which Nuon applies the Code remained unchanged in the reporting year. A separate chapter of this annual report describes the corporate governance structure in general terms and indicates how Nuon has applied the principles and best practice provisions of the Code. This chapter also explains the cases where Nuon departs from the Code. General terms of the remuneration policy The remuneration policy is designed to enable Nuon to recruit, motivate and retain qualified and expert directors in order to achieve its strategic objectives. The total remuneration package of the members of the Management Board consists of an annual gross base salary, pension benefits and other emoluments. In addition, the CFO is entitled to a short-term variable salary for the period during which he was not a member of Vattenfall’s EGM. The Remuneration Report in this annual report (page 33) provides a full and detailed overview of the remuneration policy for the Management Board, as well as a description of the execution of the remuneration policy for the Management Board in 2012. An overview of the remuneration of the Supervisory Board members is also provided. Annual Report and Dividend Proposal This annual report contains, among other things, the financial statements for the 2012 financial year as signed by the Management Board and the Supervisory Board. The financial statements for 2012, as prepared by the Management Board, were audited by the external auditor, Ernst & Young Accountants LLP, which issued an unqualified audit opinion on these financial statements. The independent auditor’s report on the consolidated and company financial statements are included in the section Other on page 124. Re p o r t o f th e Su p er vi s o r y Board 30 The 2012 financial statements were discussed by the Audit Committee and the external auditor, in the presence of the Chief Executive Officer and the Chief Financial Officer. In addition, the Supervisory Board also discussed the 2012 financial statements with the Management Board in the presence of the external auditor. On the basis of these discussions, the Supervisory Board is of the opinion that these 2012 financial statements meet the requirements and also provide a good basis of accountability for the conducted supervision. It is recommended that the General Meeting of Shareholders: ■■ Adopts the financial statements 2012; ■■ Adopts the dividend proposal as included in the section Other in this annual report for the financial year 2012; ■■ Endorses the conduct of the company’s affairs by the members of the Management Board during the financial year 2012 and the supervision by the members of the Board during the 2012 financial year. Developments in 2013 On 1 January 2013 the Act on Management and Supervision (‘Wet Bestuur en Toezicht’) took effect. This legislation introduces a limitation on the number of supervisory positions, as well as management board positions held by an individual and target figures for a more even distribution of board seats between men and women. The Supervisory Board discussed this new legislation and the possible implications. It concluded that, at this time, no alterations regarding the Supervisory Board are required based on the Act on Management and Supervision. A possible implication for the Supervisory Board of N.V. Nuon Energy is that the profile of the Supervisory Board may have to be changed to bring it in line with the target figures for a more even distribution of board seats under the new Act. These figures will be one of the factors taken into account when looking for new candidates for Supervisory Board members, therefore appointments and reappointments will be considered carefully. A word of thanks The Board would like to take this opportunity to thank the members of the Management Board and all Nuon employees for their contribution to the results in 2012. Amsterdam, 15 April 2013 The Supervisory Board < Abou t N uon Content s A b o u t N uon N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Re p o r t o f th e Su p er vi s o r y Board 31 Details of the Supervisory Board (As at 31 December 2012) Øystein Løseth (male – 1958) Anders Dahl (male – 1957) Tuomo Hatakka (male – 1956) Leni Boeren (female – 1963) Pieter Bouw (male – 1941) Chairman of the Supervisory Board and member of the Remuneration Committee and the Audit Committee Øystein Løseth (Norwegian nationality) was appointed as a member of the Supervisory Board on 8 April 2010. On 1 April 2010, Øystein Løseth resigned as member and Chief Executive Officer of the Management Board of N.V. Nuon Energy and was appointed as the president and CEO of Vattenfall AB with effect from 12 April 2010. Øystein Løseth graduated in 1983 with a Master’s degree in Engineering from the Technical University of Trondheim and then studied Economics in the period 1985-1986 at the Bedriftsøkonomisk Institutt, Bergen. From 2003 until 1 July 2009, Øystein Løseth fulfilled several management positions at n.v. Nuon and after 1 July 2009 at N.V. Nuon Energy. He was a member of the Management Board from January 2006 and was appointed as Chief Executive Officer with effect from April 2008. Before joining Nuon in 2003, Øystein Løseth fulfilled several management positions at Statkraft in Norway. Prior to his career at Statkraft, he worked at Naturkraft, Alliance Gas and Statoil. Anders Dahl (Swedish nationality) was appointed as a member of the Supervisory Board on 6 December 2012. Anders Dahl has been serving as Production Director CHP Vattenfall Poland since 2002 and as Head of Business Unit Wind since 2005. He was acting Head of Business Group Pan Europe during 2010 and Head of Business Division Renewables from January 2011 to November 2012. On 1 November 2012, Anders Dahl became Head of Business Division Distribution and Sales. Anders Dahl graduated in 1981 with a Master’s in Science from Kungliga Tekniska Högskolan, Mechanical. Tuomo Hatakka (Finnish nationality) was appointed as a member of the Supervisory Board on 17 June 2009. Tuomo Hatakka has been serving as Senior Executive Vice President of Vattenfall AB since 2005 and as Head of Business Division Production since 1 January 2011. He was Head of Business Group Central Europe from January 2008 to December 2010 and previously headed Vattenfall’s Polish activities. He studied Economics at the Helsinki School of Economics and Business Administration and has an MBA from the Instituto de Estudios Superiores de la Empresa in Barcelona, Spain. His professional experience includes work as a consultant at Bain & Company, London, Executive Vice President and partner at Enterprise Investors in Warsaw, Poland, and President and CEO of Elektrim Kable SA, Warsaw, Poland. Member of the Remuneration Committee Leni Boeren (Dutch nationality) was appointed as a member of the Supervisory Board on 17 June 2009. Leni Boeren has been a member of the Board of Management of Robeco Groep N.V. since 2005. She is a former member of the Executive Committee of Euronext N.V. (2000-2005) where she held the position of Managing Director of Information Services, among others. She was a member of the board of the Amsterdam Exchanges N.V. (1997-2000), and previously worked for Robeco Groep, Rabobank and BNP Paribas. Other supervisory directorships and advisory functions held by Leni Boeren include that of Vice Chairman of the Supervisory Board and Chairman of the Audit Committee of the Tergooiziekenhuizen (hospitals in Blaricum and Hilversum), member of the board of the Stichting Kunsthal Rotterdam (museum of art) and member of the board of Amsterdam Sinfonietta (string orchestra). Chairman of the Audit Committee Pieter Bouw (Dutch nationality) was appointed as a member of the Supervisory Board on 17 June 2009. Pieter Bouw is a former CEO and President of KLM Royal Dutch Airlines N.V. and a former member of the Supervisory Board of n.v. Nuon. Currently Pieter Bouw serves as a board member of the trust office of a number of Dutch companies. < A b o u t N uon Content s 3 2 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Derk Haank (male – 1953) Jacques Schraven (male – 1942) Tom de Waard (male – 1946) Re p o r t o f th e Su p er vi s o r y Board 32 Member of the Audit Committee Derk Haank (Dutch nationality) was appointed as a member of the Supervisory Board on 17 June 2009. Derk Haank is Chairman of the Corporate Executive Board of Springer Science + Business Media. He is a former member of the Reed Elsevier N.V. Management Board and the Supervisory Board of n.v. Nuon. Other supervisory and advisory positions held by Derk Haank include that of member of the Supervisory Board of MSD Nederland, KPN and member of the Supervisory Council of the Dutch broadcasting association TROS. Jacques Schraven (Dutch nationality) was appointed as a member of the Supervisory Board on 17 June 2009. Jacques Schraven was formerly Chairman of the Confederation of Netherlands Industry and Employers VNO-NCW and, prior to that, President-Director of Shell Nederland B.V. Jacques Schraven was also a member of the Supervisory Board of n.v. Nuon. He is currently Chairman of the Supervisory Board of Tata Steel Nederland B.V. and a non-executive director of Tata Steel Ltd (India). He is also a member of the Supervisory Board of Stork B.V. and BNP OBAM N.V. In addition, he is the Chairman of the Foundation Trust Office Unilever N.V. Outside the business sector, Jacques Schraven serves as Chairman of the Supervisory Board of the Netherlands Blood Institute Sanquin. His other directorships include the Carnegie Foundation and the Rotterdam Philharmonic Orchestra. Chairman of the Remuneration Committee Tom de Waard (Dutch nationality) was appointed as member of the Supervisory Board on 8 April 2010. Tom de Waard graduated from Leiden University in 1971 and joined Stibbe in Amsterdam as a lawyer in the same year, where he became a partner in 1979. He was the resident partner of Stibbe in New York (1985-1990). In 2000 he joined Clifford Chance, where he was Managing Partner of the Amsterdam office (2002-2005) and a Member of the Global Management Committee representing Continental Europe (2005-2007). In 2012 he started his own law firm Tom de Waard CS advocaten. His expertise includes mediation, corporate litigation and privatisations, especially in the energy and health sectors. Tom de Waard is a member of the Supervisory Board of STMicroelectronics N.V. (STM). In that capacity he is Chairman of the Audit Committee and of the Nominating and Corporate Governance Committee and a member of the Remuneration Committee. Tom de Waard is also Chairman of the Supervisory Board of BE Semiconductor Industries N.V. (BESI) and a member of the BESI’s Audit Committee and Remuneration Committee. < Abou t N uon Content s A b o u t N uon N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Rem un era ti on re p o r t 2 01 2 33 Remuneration report 2012 This remuneration report has been drawn up on behalf of the Remuneration Committee. The composition and activities of this committee in 2012 are described in the Report of the Supervisory Board. Introduction Remuneration policy Pursuant to the articles of association of Nuon, the Supervisory Board, acting on the advice of the Remuneration Committee, formulates the remuneration policy for the members of the Management Board of Nuon. The General Meeting of Shareholders of Nuon adopts the remuneration policy. Within that remuneration policy, the Supervisory Board, again acting on the advice of the Remuneration Committee, adopts the remuneration and other employment conditions of the individual members of the Management Board. Remuneration The remuneration policy for N.V. Nuon Energy was adopted by the General Meeting of Shareholders on 7 December 2011, with retrospective effect from 1 January 2011. This policy was put to the General Meeting of Shareholders by the Supervisory Board while being simultaneously submitted for information purposes to the Central Works Council. The remuneration policy does not include a long-term variable salary. Furthermore, the policy includes a mandate for the Supervisory Board to amend or increase the total remuneration package temporarily to reflect additional responsibilities and workload. The policy facilitates compliance with the Dutch Corporate Governance Code as well as with Vattenfall’s interpretation of the guidelines of the Swedish State; ‘Terms of Employment for Senior Executives in Stateowned Companies’. These guidelines of the Swedish State stipulate that the remuneration package for leading employees should follow a specific design. Members of the Executive Group Management (EGM) of Vattenfall AB are considered to be leading employees in the context of the Swedish State guidelines. For detailed information, please see Vattenfall AB’s annual report (www.vattenfall.com). Nuon’s remuneration policy and remuneration report comply with the Dutch Corporate Governance Code. Where this is not the case, the departures are highlighted and explained. Nuon’s remuneration policy is aimed at creating conditions conducive to recruiting, motivating and retaining qualified and talented management in order to enable the company to achieve its strategic and operational objectives. Nuon’s specific remuneration policy is geared to the median of the relevant remuneration market and includes the fixed and, to the extent applicable, variable components associated with that market. The relevant remuneration market is defined as the Dutch employment market for the Management Boards of companies with comparable turnover, staff levels and complexity. The total remuneration shall be reasonable and well-considered. Overall, the remuneration principles shall be characterised by moderation. The following will apply: ■■ The full remuneration package shall be competitive but not marketleading in the relevant employment market; ■■ Variable pay is not applicable to a member of the Management Board who is simultaneously a member of the EGM of Vattenfall AB; ■■ Pension is defined as contribution capped at 30% of fixed salary, unless a group pension scheme or equivalent exists. The total remuneration package for the members of the Management Board may consist of the following components: a) Annual base salary; b) Short-term variable salary; c) Pension benefits; d) Other emoluments. (a) Annual base salary The objective for the annual base salary is based on the median level of the aforementioned reference group of comparable companies. < Content s 3 4 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 (b) Short-term variable salary The short-term variable salary may be applicable to individual members of the Management Board. The maximum of this variable salary is 50% of the annual base salary. The short-term variable part of the salary is aimed at achieving challenging objectives which are set in advance by the Supervisory Board for every accounting year. The specific objectives are laid down annually in a scorecard. The targets for short-term variable salary shall be objectively measurable, i.e. verifiable by audit procedures as clearly defined and the objectives shall be set at a level that is sufficiently ambitious and, at the same time, sufficiently realistic. However, given the Swedish guidelines, the short-term variable salary is not applicable to a board member who is simultaneously a member of the EGM of Vattenfall AB. (c) Pension benefits Members of the Management Board participate in the pension scheme that applies to Nuon’s staff. This mandatory scheme, which is arranged through the ABP pension fund, consists entirely of an average pay scheme, with a retirement age of 65. An early retirement option is included in the ABP pension fund. In accordance with current industry practice, pension entitlement is built up on the basis of the annual base salary, and the members of the Management Board pay an individual contribution for membership in the pension scheme. (d) Other emoluments Besides the emoluments described above, members of the Management Board are also entitled to an allowance as well as the use of a company car. In cases where a Management Board member takes on temporary additional responsibilities, the Supervisory Board will have the option to amend or increase the total remuneration package temporarily to reflect additional responsibilities and workload. Employment Every member of the Management Board has an employment contract with Nuon. As a matter of company policy, employment contracts with members of the Management Board are entered into for a fixed term (generally four years), after which they can be renewed. It is company policy that members of the Management Board receive a severance payment equal to his or her annual base salary in the case of intermediate termination of the employment contract by the company. Conditions for individual members of the Management Board may differ. A b o u t N uon Rem un era ti on re p o r t 2 01 2 34 Execution of the remuneration policy This remuneration report has been drawn up on the basis of the IFRS principles and Title 9, Book 2 of the Dutch Civil Code, which are also used for the preparation of the financial statements. This means that the report on the variable elements of the remuneration relates to the year in which the elements were earned, regardless of the time of payment. The following overview summarises the developments during the year 2012 and states the remuneration elements of the members of the Management Board of Nuon based on their employment contract with Nuon. During the period 28 October 2011 to 31 May 2012, Peter Smink fulfilled the role of acting CFO of Vattenfall, in addition to his role as CFO of Nuon. During this period, Peter Smink was part of Vattenfall’s Executive Group Management, and was considered to be a leading employee. Consequently, his remuneration package did not include a variable salary component during that period. The activities and the duties associated with the role of acting CFO of Vattenfall were governed by a separate labour contract between Peter Smink and Vattenfall AB. The remuneration in respect of this contract amounted to a fixed amount of EUR 23,583 per month. In November 2012, a revised organisational structure was introduced which led, amongst other changes, to the integration of BD Asset Development and BD Renewables. Peter Smink was appointed as Head of this integrated BD Sustainable Energy Production. Since the date of his appointment, 1 November 2012, Peter Smink has formed part of Vattenfall’s Executive Group Management and is considered to be a leading employee. Consequently, his remuneration package may not include a variable salary component. Due to the revised organisational structure, the position of Huib Morelisse as Head of BD Asset Development ceased to exist. Huib Morelisse will continue in his role as Country Manager in the Netherlands and has been appointed Head of Health & Safety. < Abou t N uon Content s A b o u t N uon N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Rem un era ti on re p o r t 2 01 2 35 Overview of total remuneration of the Management Board from N.V. Nuon Energy Amounts in EUR thousand Huib Morelisse Peter Smink Total Base salary1 2011 2012 773 750 366 317 1,139 Short-term variable salary2 2012 2011 43 118 1,067 43 118 Accrued long-term variable salary3 2012 2011 33 50 33 Incidental remuneration4 2012 2011 27 169 27 50 169 Total 2012 2011 800 919 442 485 1,242 1,404 The base salary for Peter Smink as included is for his role as CFO of N.V. Nuon Energy for 2012, and his role as Head of BD SEP as of 1 November 2012. The STI2012 of Peter Smink is based on 50% of base salary over the period of five months and a realisation of 65%. The amount for the accrued long-term incentive of Peter Smink comprises pro-rata accrued amounts, including interest, for the LTI 2010-2012. With effect from 1 January 2011 Peter Smink is no longer entitled to a long-term incentive. 4 The incidental remuneration for Huib Morelisse includes compensation for missed option schemes with his former employer payable in 2010, 2011 and 2012. 1 2 3 Annual base salary Long-term variable salary The employment contract with Huib Morelisse was entered into on 1 July 2010 for a period of four years. His annual base salary is EUR 772,500. The amount for the long-term variable salary (LTI) of Peter Smink, amounting to EUR 33,000, comprises the pro rata accrued amounts including interest for the earlier awarded LTI of 2010-2012. Following the current remuneration policy, the long-term variable salary component is no longer applicable with effect from 1 January 2011. During the period 1 January 2012 until 31 October 2012, the annual base salary of Peter Smink was EUR 317,000. A new employment contract with Peter Smink was entered into from 1 November 2012 for a period of four years. His annual base salary is EUR 617,000. Incidental remuneration Short-term variable salary In 2012, incidental remuneration for Huib Morelisse consisted of paid and accrued compensation for missed option schemes with his former employer amounting to EUR 27,000. Due to the termination of the long-term incentive with effect from 1 January 2011, the short-term incentive increased from 30% to a maximum of 50% of the annual base salary. Pension benefits, social security contributions and other emoluments The granted short-term variable salary for Peter Smink under the 2012 performance contract has been determined at 65% of the variable salary for the applicable period. This percentage is based on the goals achieved in relation to the scorecard as determined by the Supervisory Board and resulted to a payment for the period 1 June to 31 October 2012 of EUR 43,000. The members of the Management Board participate in the ABP pension scheme that is applicable to the company. Nuon has not provided any loans, advances or guarantees to members of the Management Board or Supervisory Board. The impact of the crisis tax (‘crisisheffing’) as imposed by the Dutch government in 2012 (EUR 162,000) is not included in the table below. The remuneration package of Huib Morelisse does not include a variable component. From 1 January until 31 May 2012, and as from 1 November 2012, the remuneration package of Peter Smink does not include a variable salary. Overview pensions, social charges and other Amounts in EUR thousand Huib Morelisse Peter Smink Pensions 2011 2012 136 125 57 50 Social charges and other 2012 2011 15 14 11 9 Total 2012 2011 151 139 68 59 < A b o u t N uon Content s 36 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Remuneration of the Supervisory Board 2012 The remuneration of the Supervisory Board is determined by the General Meeting of Shareholders. With effect from 1 July 2009, the members of the Supervisory Board receive EUR 35,000 per annum. The Chairman of the Supervisory Board receives remuneration of EUR 45,000 per annum. Members of the Supervisory Board, who Rem un era ti on re p o r t 2 01 2 36 are also a member of the Audit Committee, or Remuneration Committee receive an extra payment of EUR 10,000 based on full year membership. Remuneration is only paid to those members of the Supervisory Board who are not employed by Vattenfall AB or one of its subsidiaries. The remuneration is in line with remuneration packages of companies comparable to Nuon and Vattenfall. Remuneration of the Supervisory Board Amounts in EUR thousand 1 January 31 December 2012 Director A/B Øystein Løseth, Chairman Torbjörn Wahlborg1 Dag Andresen2 Anders Dahl3 Leni Boeren Pieter Bouw Derk Haank Tuomo Hatakka Jacques Schraven Tom de Waard Total Until 6 December 2012 Until 31 January 2011 As at 6 December 2012 1 2 3 Amsterdam, 15 April 2013 The Remuneration Committee B B B B A A B B A B 1 January 31 December 2011 - - - - 45 45 45 35 45 45 215 215 45 45 35 45 < Content s Co rp o ra te S o c ia l Resp onsib i l i ty Co rp o ra te S ocial Res p on s ib ility N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 37 Corporate Social Responsibility A secure, affordable and reliable energy supply is a fundamental prerequisite for a functioning society. However, all energy production has an environmental impact. Nuon, as part of Vattenfall, therefore has a responsibility to address sustainability in all areas of its operations – from the sourcing of fuels for production to the distribution and sales of electricity, heat and gas. This Corporate Social Responsibility chapter is divided into the following five sections: Security of supply Sustainability of energy Affordability of energy Energy supply to customers should be reliable, now and in the future. Nuon therefore maintains a diversified asset portfolio for production in order to supply electricity and heating as securely, affordably and sustainably as possible. In the transition towards a sustainable energy supply, Nuon invests in a diverse production portfolio. All energy production has an environ mental impact. Reducing CO2 exposure and increasing the share of renewable energy are core issues for both Vattenfall and Nuon, with the clear objective of lowering the group’s overall CO2 emissions to 65 million tonnes per year by 2020. While conducting an efficiency improvement programme aimed at lowering the CO2 footprint of its existing power production assets, Nuon continuously aims to expand its renewable production portfolio. Energy is a basic necessity for all. Customers therefore rightly expect their energy to remain affordable. However, a significant share of customers’ disposable, income is allocated to energy costs. Nuon aims to keep customers’ costs low by strategically sourcing the energy supplied, carefully managing the portfolio of assets and joining forces with customers with a view to saving energy and money. Health & safety Joined forces To Vattenfall and Nuon, safety is an unconditional objective. This means that the company takes responsibility for the health and safety of its operations, offering a healthy working environment with minimal accidents. Understanding and balancing stakeholders’ varying demands, requests and interests is of utmost importance for enabling Nuon to conduct its operations in the best possible manner. Nuon is convinced that employees, customers and stakeholders benefit by joining forces. < Co rp o ra te S ocial Res p on s ib ility Content s 38 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Sec u ri ty o f s u p p ly 38 Security of supply Nuon wants to maintain a supply of electricity and heating that is secure, by using several energy sources for Nuon’s production portfolio. In addition, the growth of renewable energy production calls for a more flexible electricity production portfolio. Supply chain responsibility As a purchaser of coal and biomass, Vattenfall feels a strong responsibility to continuously improve the supply chain as a whole. Coal supply chain Together with other electricity producers and a number of NGOs, Nuon participates in the Dutch Coal Dialogue. The aim is to strengthen assurance processes with a view to improving the local conditions of communities, the workforce and the environment in places where coal for Dutch markets originates, while respecting human rights, labour rights, the environment and conflict-sensitive business practices. The second purpose of this dialogue is to improve transparency in the coal supply chain for Dutch end consumers. Efforts made in the Netherlands have also contributed to the establishment of an international initiative, named Bettercoal, aimed at continuous improvement of corporate responsibility in the coal supply chain. Vattenfall is a founding member of Bettercoal, together with other major European energy companies. This business-led initiative aims to improve international coal mining practices through a set of common standards that will help mining companies to improve mining practices in order to protect workers, the environment and local communities from the impact of coal mining. Bettercoal is now a duly registered legal entity and a global consultation process on the draft Bettercoal Code has been initiated. In 2013, Bettercoal will finalise the Code and coal mining companies will be invited to complete self-assessments that will be used as the basis of site assessments. Vattenfall has completed three audits in five years, with the primary focus on working conditions, and more audits are planned. Further information regarding the activities of Bettercoal is available on www.bettercoal.org The table below shows an overview of the countries from which Vattenfall sourced hard coal for use in its own power plants in 2012 compared to 2011. Physical coal purchased for Vattenfall power plants 2012 Colombia Poland Russia South Africa USA Venezuela Biomass sustainability Nuon, as part as Vattenfall, believes that only sustainable biomass will make a meaningful contribution to renewable energy production and climate change mitigation. Therefore, Nuon is a proponent of legally binding EU sustainability criteria for biomass. Until such legislation is in place, Vattenfall, is taking several voluntary measures to enhance 2011 44.5% 13.6% 21.4% 24.9% 4.6% 15.9% 0.0% 9.8% 37.9% 20.7% 6.2% 0.5% the sustainability of biomass. For example, Vattenfall – together with other large European Utilities – is involved in the development of a biomass sustainability scheme for the Initiative Wood Pellet Buyers (IWPB). This initiative covers the full supply chain from the original biomass source, via processing and transport, to final energy conversion. < Co rp o ra te S o c ia l Resp onsib i l i ty Content s Co rp o ra te S ocial Res p on s ib ility N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Sec u ri ty o f s u p p ly Total net production of electricity and heat Investments in district heating and cooling networks1 TWh/PJ Amounts in EUR million 60 20 16 17.0 14.4 14.8 13.7 13.7 12.3 12 16.0 13.2 15.8 48 39 58.1 44.5 44.1 13.3 36 29.9 24 8 12 4 1.4 1.4 1.3 1.5 1.5 0 0 2008 Electricity renewable1 Electricity power stations 1 2 23.3 2 009 2010 2011 20 12 Heat power stations2 2 008 1 2 009 2 010 2 011 2012 Relates to gross investments and also includes cooling projects. Renewable production comprises all renewable electricity that Nuon, acting as producer and beneficial owner, feeds into the electricity grid via grid connection points. The Annual Report includes wind energy production from minority interests and third parties which Nuon, as beneficial owner, feeds into the electricity grid, but excludes foreign wind energy production (which Nuon does not feed into the electricity grid). Due to a correction of the actual net produced heat at the Purmerend CHP plant and the Emmtec, De Kleef and Düren Industry Parks, the historical data for production of heat differs from that reported in the 2011 Nuon CSR Report. Gas To ensure a flexible response to fluctuations in gas supply and demand, Vattenfall is involved in gas storage activities. When the price is low, gas is stored below ground in a number of large caverns (cavities created after salt extraction), including in the area surrounding Epe, just across the German border, and in the gas storage area in Bergermeer. In the event of high demand, the gas is extracted from the caverns. These gas storage activities increase the security of supply and affordability of energy for customers. General market conditions for storage have become difficult, due to high gas prices and a depressed summer-winter spread. While the market conditions pose a threat to investments in storage, they create opportunities from a sourcing perspective. In 2012, Vattenfall continued to diversify its gas sourcing portfolio. Energy production in a changing landscape Vattenfall is one of Europe’s largest electricity companies and Europe’s largest supplier of heat. Nuon, as part as Vattenfall, produces electricity, gas, heating and cooling. Electricity Nuon’s total installed electricity production capacity was 4,632 MW and the company’s construction activities included three new and efficient gas-fired power plants in Eemshaven, Amsterdam and Diemen in 2012. Gas-fired power plants offer the flexibility to absorb the intermittent availability of renewable energy. The newly built power plants in Amsterdam and Diemen, supplied their first electricity in 2012. The Almere 1 power station has been withdrawn from the grid. The new 1,311 MW Magnum gas-fired plant in Eemshaven underwent its ‘first fire’ at the end of February 2013 and has now supplied its first electricity to the national electricity grid. The Magnum plant is expected to be fully operational by mid-2013. Heat There has been continued growth in district heating and cooling distribution and supply activities. In 2012, 5,841 TJ was supplied, compared to 5,353 TJ in 2011. In 2012, Nuon welcomed 7,000 new district heating customers, bringing the total number to 177,000. The number of customers Nuon supplied with district cooling grew from 3,391 in 2011 to 4,819 in 2012. The total supply of district cooling grew significantly to 253.2 TJ in 2012, compared to 164.7 TJ in 2011. In June 2012, Nuon decided to participate in the large-scale heating grid for 14,000 homes for the Municipality of Nijmegen, with a view to achieving a 70% CO2 reduction in comparison with gas-heated boilers. This equals 31.5 ktonnes of CO2. In July 2012, it was agreed that the district of Zeeburgereiland would be supplied with district heating from Westpoort Warmte, a joint venture between Nuon Warmte and the Municipality of Amsterdam. In December 2012, it was announced that Westpoort Warmte would supply the new zero carbon Houthaven district with sustainable heating and cooling, resulting in a CO2 emission reduction of 80%. Nuon produces heat in Utrecht at the Lage Weide and Merwedekanaal combined heat and power plants to the heat network in Utrecht. Diemen 34 will take over the supply of heat to Almere from the Diemen 33 plant, as a result of which Almere 2 will also be withdrawn from the grid. < Co rp o ra te S ocial Res p on s ib ility Content s 40 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Supply of district heating to customers Sec u ri ty o f s u p p ly 10,000 8,000 6,000 500 200 169 162 156 170 5,841 2,000 2010 2011 106.3 118.2 2 008 2 009 2,000 164.7 142.1 1,000 0 0 2 0 09 253.2 200 100 3,000 3,391 3,116 40 0 3,596 300 120 80 2008 4,000 4,111 5,353 5,332 5,000 4,819 400 160 6,452 5,241 Customers x 1,000 (HE)1 TJ 177 4,000 1 Supply of district cooling to customers Customers x 1,000 (HE)1 TJ 40 20 12 1 HE = Housing Equivalent (see List of Definitions). 0 2 010 201 2 2 011 HE = Housing Equivalent (see List of Definitions). Installed capacity and production of energy production plants | RA-verified Installed capacity1 2012 Electricity Heat MWe Buggenum Diemen IJmond Velsen Hemweg (Amsterdam) Lage Weide & Merwedekanaal (Utrecht) BMC Lelystad AHP Purmerend AHP Kanaleneiland (Utrecht) AHP Nic. Beetsstraat (Utrecht) AHP Nieuwegein AHP Overvecht (Utrecht) AHP Almere CHP Purmerend3 CHP Almere CHP Industry Park Emmtec3 CHP Industry Park De Kleef3 CHP Industry Park Sittard4 CHP Industry Park Düren3 CHP Industry Park Heinsberg Small-scale CHPs (various locations) Total 1Electricity Production2 2012 MWth 2011 Electricity Heat Electricity Heat GWh TJ GWh TJ 253 749 144 834 1,709 567 0 69 118 67 45 7 15 55 614 105 575 7 90 81 58 128 145 116 99 259 367 210 0 82 103 424 1,027 1,426 843 2,803 4,609 1,729 0 178 108 229 139 14 0 161 3,036 288 3,967 151 256 68 21 298 3 144 1,045 1,329 1,895 838 0 663 135 1,688 4,632 3,462 13,266 15,824 1,153 - 1,232 1,494 832 292 2,900 - 3,421 - 2,163 3,859 - 140 - 136 - 2 - 8 - 26 - 4 0 65 196 1,076 500 2,505 239 2,028 243 1,082 - 0 13 593 0 134 359 2,588 13,250 16,031 capacity decreases with a higher heat supply capacity. The amount depends on factors such as the temperature of the outside air, cooling water and heating pipelines. CHP Industry Park Heerlen was sold in 2011 and is therefore not included. Production of electricity means all electricity that Nuon, as producer and beneficial owner, feeds into the electricity grid via grid connection points. 3Due to a correction of the actual net produced heat at the Purmerend CHP plant and the Emmtec, De Kleef and Düren Industry Parks, the historical data for production of heat differs from that reported in the 2011 Nuon CSR Report. 4 CHP Industry Park Sittard was not operational in 2011 and 2012. 2 < Content s Co rp o ra te S o c ia l Resp onsib i l i ty Co rp o ra te S ocial Res p on s ib ility N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Electricity from renewable energy portfolio Nuon’s totally installed renewable electricity production capacity in 2012 was 411 MW, compared to 366 MW in 2011, an increase of 12%. The company’s development activities focused mainly on wind and biomass. Sec u ri ty o f s u p p ly Investments in renewable energy capacity1 41 | RA-verified Amounts in EUR million 100.3 100 0.2 80 Wind energy Wind production in the Netherlands, including direct purchasing from third parties, decreased from 1,357 GWh in 2011 to 1,274 GWh in 2012, mainly as a result of unfavourable wind conditions. Due to preventive maintenance and good relationships with its contractors, Nuon’s onshore and offshore wind turbines achieved an availability of 96% in 2012, compared to 95.5% in 2011. 0.3 56.0 0.2 1.6 60 40 32.0 20 19.1 2 008 Wind Solar 1 2 53.9 22.0 20.6 1.4 12.1 0 Onshore In the Netherlands, prospects for expanding onshore wind power production activities are affected by the limited availability of new production sites. Nuon is therefore looking to invest in the repowering of existing projects. This means that older wind energy sites are being redeveloped by using new turbines, which increases the level of production. Permit applications for various wind farms are at an advanced stage and Nuon is aiming for an increase in operating capacity in the future. By May 2013, all 36 turbines of Zuidlob, an onshore wind farm under construction, will have been installed and will be able to supply 88,000 households with energy. Zuidlob is the first wind farm in the Netherlands with Vattenfall branding. 0.8 100.1 2 009 6.7 2 010 0.4 0.1 5.8 0.4 2 011 2012 Hydro Biomass2 Relates to gross investments. Biomass investment data has been added, including 2011 data. Biomass As in recent years, wood chips and forest residues from Staatsbosbeheer (the Dutch Forestry Commission) continued to be the source of biomass for the Lelystad plant, Nuon’s first dedicated biomass facility. Solar and hydropower Offshore Offshore wind power remains capital intensive. However, it is only through a large-scale roll-out that the necessary innovation can take place and costs can be reduced. In 2012, Vattenfall joined a consortium of nine players that has decided to spend the next four years investigating the possibility of a reduction in the cost price of offshore wind power by developing an innovative electricity infrastructure in the North Sea. The Dutch government has granted a EUR 2 million subsidy to this innovative project, which is known as the Interconnector. This Interconnector should allow the energy to be transported flexibly across Europe. The Dutch Ministry of Infrastructure and Environment agreed – together with the port of Amsterdam and Rotterdam and the wind licensees (SSE Renewables, Eneco and RWE/Essent and Nuon) – to extend the permits for the wind farms in the North Sea, including Nuon’s permits for the Beaufort wind farm. In October 2012, three ‘Homeowners’ Associations’ (VvEs) in Amsterdam launched a project, together with the Municipality, Liander and Nuon, whereby the solar power produced is distributed ‘virtually’ across homes. Nuon is pleased to be part of this pilot because it sees a growing demand among its customers for self-produced electricity. This pilot can also help map out how a future-proof national scheme could be designed. At various locations in the Dutch Nederrijn and Maas rivers, weirs are used to produce electricity in hydroelectric plants. The hydroelectric station in Maurik, for example, consists of four identical installations that produce approximately 25 GWh per year, which is sufficient to power more than 8,000 households. Options to expand Nuon’s hydropower capacity are being explored. One possibility involves the use of standard caissons to achieve reliable and affordable small-scale hydropower units. < Co rp o ra te S ocial Res p on s ib ility Content s 42 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Sec u ri ty o f s u p p ly 42 Renewable production capacity and production by source | RA-verified Production capacity Production1 2012 2012 pro rata of Nuon ownership 2011 2012 2011 MW MW MW GWh GWh Wind2 The Netherlands Abroad Subtotal 347 30 377 237 30 267 24 24 24 24 24 7 7 7 7 8 2 2 2 2 - 411 301 320 13 333 1,274 1,274 1,357 75 75 42 4 4 5 1,357 - Hydro Small scale the Netherlands Subtotal 24 42 Solar Photo Voltaic Subtotal 8 5 Biomass Stand-alone Co-/auxiliary firing Buggenum station Subtotal Total 1Renewable 2 2 6 104 110 104 366 1,464 1,508 2 8 97 production comprises all renewable electricity that Nuon, acting as producer and beneficial owner, feeds into the electricity grid via grid connection points. The Annual Report includes wind energy production of non-controlling interests and third parties which Nuon, as beneficial owner, feeds into the electricity grid, but excludes foreign wind energy production (which Nuon does not feed into the electricity grid). Relates to the total wind energy production capacity from both majority and minority interests. < Content s Co rp o ra te S o c ia l Resp onsib i l i ty N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Co rp o ra te S ocial Res p on s ib ility Su s ta ina b i l i ty o f en erg y 43 Sustainability of energy Efforts to reduce the environmental impact of our operations are focussed on increasing energy efficiency and reducing emissions from energy production assets, as well as increasing the size of the renewable asset portfolio. On the road to 2050 A balanced energy production fuel mix The Dutch government has fully adopted the ambitions presented in the EU’s Energy Roadmap 2050 – the political guidance to achieve a competitive low-carbon economy in which electricity production is CO2 neutral. It has set a target of 16% renewable energy by 2020 and is aiming for a fully sustainable energy supply in 2050. As a European energy company, our strategy and ambitions are aligned with the EU’s climate objectives. In the transition towards a fully sustainable energy supply, the current production mix still relies on fossil fuels, which result in environmental emissions. Nuon aims to increase efficiency in the use of fossil fuels, for example, through the use of residual heat. Vattenfall presented new sustainability targets in 2012. One example is that renewable energy growth rates should be higher than the average growth rates for those markets in Northern Europe in which the company is operating. CO2 emissions should be reduced to 65 million tonnes of absolute emissions by 2020. In 2011, emissions totalled 94 million tonnes and in 2012, 85 million tonnes. Fossil fuel based production in the Netherlands comes from coal, natural gas and blast furnace gas. The latter involves residual process gasses from steel production at Tata Steel, which Nuon processes to produce electricity. A total of 98.28% of the furnace gas offered by Tata has been used for the production of electricity. Nuon processed slightly less blast furnace gas in 2012, namely 20.7%, compared to 21% in 2011. The annual production fuel mix is influenced by several factors, including market conditions, portfolio optimisation and maintenance of the asset portfolio. Nuon’s electricity production in 2012 consisted of 10.31% from renewable sources, of which 88% from wind power. In most cases, coal (34.9%) and natural gas (34.1%) are used for fossil-fuel produced electricity. In 2012, the share of biomass co-firing at the coal-fired Willem-Alexander plant in Buggenum increased to 9.6% from 8.3% in 2011. Wind power production decreased by 6.1% due to less favourable wind conditions. This is despite greater availability due to expanded wind energy capacity. In total, production remained stable. < Co rp o ra te S ocial Res p on s ib ility Content s 44 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Su s ta ina b i l i ty o f en erg y Fuel mix supply Nuon Group | RA-verified Fuel mix supply Retail | RA-verified % % 50.3% Natural gas 52.4% Natural gas 23.9% Coal 24.9% Coal 11.4% Hydro 6.4% Wind 5.0% Miscellaneous 5.8% Hydro 4.8% Nuclear 5.2% Miscellaneous 4.1% Wind 5.0% Nuclear 0.5% Biomass 0.2% Biomass 0.0% Solar 0.0% Solar Fossil-based energy 84.1% Fossil-based energy Renewable energy 15.9% Renewable energy CO2 emission rate Radioactive waste rate 392.2 g/kWh 0.00014 g/kWh Energy supply fuel mix All electricity suppliers in the EU are legally required to publish the fuel mix of their electricity supply to customers. Nuon’s supply mix is shown in the figure below. This illustrates that the majority of supply in the Netherlands is sourced from natural gas. The share of renewable electricity represents the number of Guarantees of Origin (GOO) purchased for green electricity supplies to end customers. This share showed an increase to 15.9% for Nuon retail and business customers in the Netherlands. The share of green electricity purchased by retail customers remained at the same level; the share for business customers decreased slightly. 87.6% 12.4% 408.4 g/kWh CO2 emission rate 0.00015 g/kWh Radioactive waste rate Fuel mix supply Business | RA-verified % 47.9% Natural gas 22.8% Coal 17.8% Hydro 4.8% Miscellaneous 4.6% Nuclear 1.3% Wind 0.8% Biomass 0.0% Solar 80.0% Fossil-based energy Reducing environmental impact Energy production from fossil fuels results in emissions of carbon dioxide (CO2), nitrogen oxides (NOx) and sulphur dioxide (SO2), among other pollutants. Nuon, as part of Vattenfall closely monitors the environmental impact of heat and electricity production and continuously improves the plants’ environmental performances to lower emissions. CO2 emissions from energy production Investments in new generation, primarily in wind and natural gas, are required to meet Vattenfall’s CO2 reduction target. In the Netherlands, investments in new gas-fired power will result in more efficient generation capacity. Nuon’s absolute CO2 emissions from electricity and heat production in energy production plants increased from 8,124 ktonnes in 2011 to 8,427 ktonnes in 2012. This increase is largely explained by a relative increase in electricity production, mainly at the coal-powered Hemweg production plant. As in 2011 Hemweg 8 underwent maintenance and had therefore produced no electricity for nine weeks. Subsequently, in 2012, the total production hours at Hemweg 8 were 16.7% higher 44 20.0% Renewable energy CO2 emission rate Radioactive waste rate 373.2 g/kWh 0.00014 g/kWh compared to 2011. Yet Nuon was able to reduce the CO2 emissions per MW produced at the Hemweg 8 plant, by optimising control of the boiler and the coal grinding process. This has improved the combustion process, which in turn improves the efficiency of the plant. Details of emissions per production site are included in the following table. The CO2 emissions per unit of electricity (kWh) produced by Nuon increased from 463 g/kWh in 2011 to 467 g/kWh in 2012. This was also the result of the increased availability of Hemweg 8 in 2012 in comparison to 2011. In terms of production and environmental performance, the Hemweg 9 plant is best in class. Like Nuon’s other plants, this newly built plant meets all environmental requirements. < Co rp o ra te S o c ia l Resp onsib i l i ty Content s Co rp o ra te S ocial Res p on s ib ility N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Su s ta ina b i l i ty o f en erg y CO2, NOx and SO2 emission ratios per unit of electricity production1 G/kWh Annual CO2, NOx and SO2 emissions1 G/kWh 503,000 499,000 462,500 467,031 462,800 10 0.8 8 0.6 6 8,964 9,200 0.4 0.328 0.329 0.344 0.302 0.082 0.094 3 1.421 0.101 1.333 1.417 1.415 1.490 0 2008 2 4.222 0.287 0.0 1 5.167 4.449 2 0.096 8,427 8,124 4 0.2 0.090 8,196 5.337 5.192 CO2 2 45 NOx 2 009 2010 2011 20 12 2 008 SO2 3 The electricity production comprises the total production of energy production plants using renewable sources and fossil fuels. Relates to the CO2 emissions factor on the basis of the production fuel mix. At our power plants in Velsen and IJmond, the residual gas released during Tata Steel's steel production activities is used as a fuel to produce electricity. In this way, Nuon puts the blast furnace gas to good use. The gas contains a high percentage of CO2. With effect from 2006, it has been agreed with the Office of Energy Regulation of the Netherlands Competition Authority that Nuon will adjust the CO2 emissions in the production fuel mix to avoid double counting. The CO2 emission factor of blast furnace gas in this mix is calculated on the basis of the use of natural gas. Due to a correction of the actual SO2 emission ratio per unit of electricity production at the plants in IJmond and Velsen, the 2011 data differs from what was reported in the 2011 Nuon CSR Report. CO2 1 2 NOx 2 009 SO2 2 010 2 011 2012 2 From energy production. At our power plants in Velsen and IJmond, the residual gas released during Tata Steel's production activities is used as a fuel to produce electricity. In this way, Nuon puts the blast furnace gas to good use. The gas contains a high percentage of CO2. With effect from 2006, it has been agreed with the Office of Energy Regulation of the Netherlands Competition Authority that Nuon will adjust the CO2 emissions in the production fuel mix to avoid double counting. The CO2 emission factor of blast furnace gas is calculated in this mix on the basis of the use of natural gas. Due to the sale of CHP Industry Park Heerlen in 2011, the CO2 emissions are not reported. This results in a change in the total for 2009 and 2010 compared to the 2011 Nuon CSR Report. Due to a correction of the actual SO2 emissions at the plants in IJmond and Velsen, the data of 2011 differs from those reported in the 2011 Nuon CSR Report. NOx emissions from energy production SO2 emissions from energy production Together with sulphur dioxide (SO2), the emission of nitrogen oxides (NOx) is the main cause of acidification, which results in damage to vegetation in forests and lakes. Nitrogen oxides also cause eutrophication in forest soils and on sea beds. These emissions therefore need to be reduced and are subject to stringent regulations. The combustion of coal and blast furnace gas causes sulphur dioxide (SO2) emissions. Nuon emits SO2 from coal-fired power plants and from plants where blast furnace gas from Tata Steel is processed as fuel. (The overleaf table shows emissions per site.) These emissions can be lowered in several ways, for example by using coal with a low sulphur content, by replacing coal with biomass, by cleaning flue gases and by using more efficient technologies for electricity production using coal. To clean flue gases and lower the amount of SO2 emissions, all of Nuon’s SO2 emitting plants are equipped with scrubbers. In the Hemweg 8 plant, scrubbers capture a certain amount of the SO2 emissions. The SO2 is then sprayed with limestone in order to produce gypsum, which serves as a raw material for other industries. As illustrated by the chart, total SO2 emissions in 2012 increased slightly to 1,490 tonnes, compared to 1,415 tonnes in 2011. The main reason for this is the higher availability and production at the Hemweg site (at equal sulphur levels per MW). As in 2011, Nuon stayed within the permitted limits of NOx emissions in grams per GJ of fuel used in 2012. The company’s total NOx emissions decreased from 4.45 ktonnes in 2011 to 4.22 ktonnes in 2012. The WKC Almere plant (-232 tonnes) had the highest decrease in NOx emissions, while the Hemweg production site showed the highest emissions growth (+205 tonnes), due to higher production levels in 2012 compared to 2011. Total average NOx emissions per kWh were well below the permitted level. Nuon’s average level of NOx produced per kWh decreased from 0.302 g/kWh in 2011 to 0.287 g/kWh in 2012. Details on NOx emissions per production site are included in the table. Nuon is in dialogue with the government authorities in order to jointly examine how Nuon can keep emissions as low as possible. One of the ways Nuon has been doing this is by installing De-NOx units. < Co rp o ra te S ocial Res p on s ib ility Content s 46 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Su s ta ina b i l i ty o f en erg y 46 CO2, NOx and SO2 emissions per production site1 | RA-verified2 Buggenum Diemen IJmond3/4 Velsen3/4 Hemweg (Amsterdam) Lage Weide & Merwedekanaal (Utrecht) BMC Lelystad AHP Purmerend AHP Kanaleneiland (Utrecht) AHP Nic. Beetsstraat (Utrecht) AHP Nieuwegein AHP Overvecht (Utrecht) AHP Almere CHP Purmerend CHP Almere CHP Industry Park Emmtec CHP Industry Park De Kleef CHP Industry Park Sittard CHP Industry Park Düren CHP Industry Park Heinsberg Small-scale CHPs (various locations) CO2 emissions (ktonnes) 2012 2011 783 896 651 521 433 419 1,451 1,517 3,575 2,792 789 951 0 0 15 8 6 0 1 1 28 2 0 0 9 4 115 122 115 294 170 179 93 133 0 0 32 31 10 9 149 246 8,427 NOx emissions (tonnes) 2012 2011 188 182 450 416 391 334 1,002 1,088 701 496 783 803 25 24 5 4 5 0 1 0 23 1 0 0 2 1 79 96 68 299 218 204 105 131 12 12 3 3 159 355 4,222 8,124 SO2 emissions (tonnes) 2012 2011 195 285 222 152 392 441 657 534 7 0 16 0 1 1 0 0 1,490 4,449 1,415 1 Due to the sale of the CHP Industry Park Heerlen in 2011, the emissions are not reported. The RA-verified relates to the data on CO2 emissions. our power plants in IJmond and Velsen, the residual gas released during Tata Steel’s steel production activities is used as a fuel to produce electricity. In this way, Nuon puts the blast furnace gas to good use. The gas contains a high percentage of CO2. With effect from 2006, it has been agreed with the Office of Energy Regulation of the Netherlands Competition Authority that Nuon will adjust the CO2 emissions in the production fuel mix to avoid double counting. The CO2 emission factor of blast furnace gas in this mix is calculated on the basis of the use of natural gas. 4Due to a correction of the actual SO emissions at the plants in IJmond and Velsen, the data for 2011 in this table differs from the data reported in the 2011 Nuon CSR Report. 2 2 3At Discharge of heat Intake and discharge of heat with cooling water1 Power production plants require cooling water to absorb the heat produced in the production processes. At most of Nuon’s plants, surface water is used for cooling purposes. Million m3/year 3,500 48.7 50.0 45.4 2,800 Heated water is discharged, which has an impact on the aquatic environment as this water has a higher temperature than surface water. Nuon is able to reduce this impact by using the heat for industrial processes or for district heating. In addition to reducing water discharge, the re-use of this water can also realise an estimated overall fuel saving of up to 40%. As shown in the chart, the relative emissions of heat in cooling water were 4.6% higher than in the previous year, increasing to 2,159 million m³. This increase is mainly due to higher electricity production levels, for example, at the Hemweg plant, which is not connected to a district heating network. PJ 2,592 37.1 37.7 2,036 2,065 2,356 2,100 40.1 2,159 30.0 1,400 20.0 700 10.0 0 0.0 2 008 Cooling water intake 1 40.0 2 009 2 010 2 011 201 2 Heat discharge in cooling water Exclusively relates to production of energy production plants that discharge heat. < Content s Co rp o ra te S o c ia l Resp onsib i l i ty Co rp o ra te S ocial Res p on s ib ility N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Su s ta ina b i l i ty o f en erg y Industrial and office waste The table below shows that the construction of new production plants has had a strong impact on the amount of hazardous and non-hazardous 47 waste, including waste water from the sceptic tanks used for toilets and showers on the construction sites. In 2012, the total amount of both hazardous and non-hazardous waste declined compared to 2011. Waste flow tonnes Non-Hazardous waste Hazardous waste2/3 Energy production locations1 2012 2011 2010 12,118 15,784 2,354 873 2,201 479 Total 12,991 17,985 Other locations 2012 7,409 32 2011 7,441 2,833 2010 8,846 4,093 60 61 8,906 4,154 1At power plants, office waste is processed with industrial waste. historical data for 2011 in this table differs from that reported in the 2011 Nuon CSR Report since the data concerning the ‘energy production locations’ and ‘other locations’ was incorrectly transposed. This has been corrected in the 2012 Nuon CSR Report. 3 In 2012, the number of items of equipment containing PCB was zero. 2The Re-using waste from energy production Residues from power stations for re-use An important way to lower SO2 emissions in the coal-fired power stations involves capturing SO2 for raw material production, such as gypsum and fly ash. The production of gypsum and fly ash increased by 17% and 29% respectively, due to longer operating hours. ktonnes 250 221 200 230 3 59 Reducing carbon footprint of our company and our clients 150 Nuon is taking steps to reduce the carbon footprint of its production and business activities and is helping its customers to do the same. Yet Nuon’s CO2 footprint increased in 2012, mainly due to higher production levels compared to 2011, following the higher availability of the coal-fired Hemweg plant as mentioned above. 100 In 2012, the company’s travel activities remained stable at a CO2 emission equivalent of 23 ktonnes. To offset these emissions, Nuon voluntarily retires certified emission reduction units. Fly ash Gypsum 3 212 183 61 153 43 38 2 39 2 2 45 45 35 41 26 50 116 128 80 130 101 0 2 008 2 009 2 010 2012 2 011 Bottom ash/slag Sulphur CO2 footprint Nuon1 ktonnes CO2 CO2 emission equivalent 2012 Electricity and heat production Office buildings Nuon sites2 Travel and transportation3/4 Total 1Composition 2011 8,427 9 23 8,124 8,459 8,158 based on the Greenhouse Gas Protocol (a Corporate Accounting and Reporting Standard (2004)); excluding emissions as a result of supply to end users. consumptions, as far as can be determined are based on meter readings, invoices, annual statement of landlords and service charges. commuter travel by private car. 4Nuon changed passenger mileages to kilometres in the 2012 Nuon CSR Report. Therefore, the historical data for 2011 differs from that presented in the 2011 Nuon CSR Report. This has been corrected in the 2012 Nuon CSR Report and all data is now presented in kilometres. 2Energy 3Excluding 11 23 < Co rp o ra te S ocial Res p on s ib ility Content s 48 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Green energy products The electricity on the Dutch grid consists of both green (renewable) and grey (coal, gas and nuclear-based) electricity. Consequently, the electricity used is literally a mix of different types of energy. Nuon wants to be clear about the authenticity of green energy products. Nuon guarantees the origin of its green electricity via Guarantees of Origin (GOO). These guarantees of origin are the evidence of an energy company that they have produced a certain amount of electricity from renewable sources. An energy company can either produce and/or trade guarantees of origin. Additionally, to offset the CO2 emissions produced by gas, Nuon invests in renewable energy products through voluntary emissions reduction certificates (VERs). Four kinds of green electricity products are generally distinguished for consumers and businesses: Su s ta ina b i l i ty o f en erg y 48 Secondly, for retail and business customers, Nuon provides ‘GroenStroom’ (green power), which is produced sustainably in Europe and guaranteed via Guarantees of Origin as well. Thirdly, Nuon offers ‘NatuurStroom’ (nature power) to our retail and business customers. The electricity for retail customers has been sustainably produced through solar, wind or hydro within the Netherlands. The electricity for our business customers is entirely produced through wind energy in the Netherlands. And lastly, Nuon provides ‘KlimaatNeutraal Gas’ (climate-neutral gas) to our business customers. To be able to offer a gas product that is climate neutral, Nuon provides CO2 certificates equal to the gas consumed to offset the resulting CO2 emissions. Retail and small business customers For retail customers, Nuon provides ‘CO2 OK’ electricity and gas. The electricity is produced in the Netherlands through solar, hydro and wind, and is CO2-free. The renewable energy has been guaranteed via Guarantees of Origin. This means that, if customers opt for green power, Nuon provides Guarantees of Origin equal to the electricity consumed by these customers to guarantee the origin of this green electricity. The CO2 emissions from gas supplied through ‘CO2 OK’ energy are offset by investing in renewable energy projects through the purchase of voluntary emission reduction certificates from those projects. Retail and small business customers can choose from these four green products. The ‘CO2 OK’ product grew in 2012, mainly in the VastePrijs (Fixed Price) variant. Of the CO2 OK product for gas, 83.7% consists of voluntary emission reduction certificates coming from wind projects. Of the CO2 OK product for electricity, 88.2% consists Guarantees of Origin originating from wind. For retail and small business customers the majority of the ‘GroenStroom’ product (77.1%) consists of Guarantees of Origin originating from hydro-powered plants. The electricity for the NatuurStroom product for consumer and small business customers has been sustainably produced largely through wind (88.2%), in addition to hydro (11.2%) and solar (0.6%). Product Information CO2 OK Retail - Gas Product Information GroenStroom Retail - Electricity % % 83.7% VER Wind 7.3% Wind NL 16.3% VER Other 2.4% Biomass NL Product Information CO2 OK Retail - Electricity % 13.1% Wind EU 77.1% Hydro EU Product Information NatuurStroom Retail - Electricity % 88.2% GOO Wind NL 88.2% Wind NL 11.2% GOO Hydro NL 11.2% Hydro NL 0.6% GOO Solar NL 0.6% Solar NL < Co rp o ra te S o c ia l Resp onsib i l i ty Content s Co rp o ra te S ocial Res p on s ib ility N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Su s ta ina b i l i ty o f en erg y Large business customers Annual supply of green electricity1 Large business customers can choose from three green products. The ‘Klimaatneutraal’ (climate neutral) product for gas consists entirely of voluntary emission reduction certificates coming from wind projects. The GroenGarant product for electricity is mainly supplied from guarantees from hydro-powered electricity (95.7%). The NatuurStroom product for electricity consist entirely of guarantees originating from wind projects. In 2012, Nuon saw an increasing trend among business customers asking for specific guarantees of origin assigned to them, for example, guarantees from a specific wind farm. Nuon helps business customers show their respective customers the type of green power they have received and helps them meet their own climate and CO2 reduction targets. As shown in the chart on the right, the largest proportion of all green electricity supplied consists of GroenStroom. Of all consumer and small business customers, 14.8% requested green electricity in 2012. GWh % 100.0% Wind Product Information GroenGarant Business - Electricity % 4.3% Biomass NL 95.7% Hydro EU Customers x 1,000 5,000 4,000 400 2,000 507 490 1,473 1,636 324 300 2,779 29 559 2,126 1,980 336 316 311 307 3,000 2,567 2,788 200 157 459 268 377 1,951 2,143 1,000 100 0 2,192 0 2 008 2 009 2 010 Total supply Nuon GroenStroom Total supply Nuon NatuurStroom 1 Product Information Klimaatneutraal Business - Gas 49 2012 2 011 Total supply Nuon CO2 OK Total number of Nuon customers Relates to products for consumers/small businesses and large business customers. Environmental subsidies A number of Nuon’s renewable energy production facilities and innovations qualify for environmental subsidies. The chart below shows the subsidies received in 2012. New (SDE) subsidies for renewable energy have been granted for the Zuidlob wind farm, which was visited by representatives of the Ministry of Economic Affairs in 2012. During the year, Nuon was also formally granted a EUR 780,000 subsidy for the West Orange project. This is a pilot launched by Nuon, IBM and Cisco, in which 500 households in Amsterdam are testing an innovative energy management system. It is anticipated that this will generate an energy saving of at least 14% (and therefore also a CO2 reduction). Subsidies1 | RA-verified Amounts in EUR million 40 32 33 1 33 2 26 24 4 11 26 26 16 Product Information NatuurStroom Business - Electricity 24 13 % 20 8 100.0% Wind NL 3 3 0 2008 Education/Employment Innovation/R&D 1 3 2 2 0 09 2010 10 11 1 1 2 2011 1 2 2 012 Exploitation Renewable Energy EIA Relates to the subsidies and fiscal facilities granted: the subsidies under the MEP (Environmental Quality of Electricity Production) scheme were actually received and the conditions of the subsidy have been met. Subsidies under the other schemes have been granted, but the conditions of the subsidy have not yet all been fully met. The EIA amounts are gross numbers and are eligible for Energy Investment Allowance. Along with the implementation of the subsidised project, the actual receipts depend on the prescribed allocation table. For 2012, the maximum amount of subsidy received was approximately 13% of the total amount invested in renewable energy capacity. < Co rp o ra te S ocial Res p on s ib ility Content s 50 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Affo rda b i l i ty o f en erg y 50 Affordability of energy Electricity, fuels and emission allowances are bought, sold and traded by Vattenfall on international markets. This provides Nuon with the opportunity to largely mitigate the wholesale market price fluctuations for all of its customers. Enabling customers to save energy An important incentive for energy awareness is the provision of insight into the customer’s own energy consumption. After all, this is one of the more important means for gaining control of costs. Nuon advises customers on energy efficiency solutions by, among other things, offering various resources such as information and advice on the www.nuonenergiebesparen.nl website and the Nuon E-manager. The Nuon E-manager provides immediate insight by remote control, via a smart phone, tablet or personal computer. Customers are therefore able to adapt their behaviour and, for example, switch appliances on and off remotely. Through ‘MyNuon’, customers receive additional information with the annual invoice, showing their energy consumption compared to the previous years as well as compared to other households in their neighbourhood. The Nuon ‘Ed and Eduard’ ad campaign, which also included TV commercials, draws the consumer’s attention to these saving methods and their environmentally friendly effects. The Nuon quarterly ‘Seizoengids’ (Seasonal Guide) also contains tips on how to save energy. Nuon offers the ‘VerspillingsCheck’ (Waste Check), which allows customers to see directly online how much energy they might be wasting and how much they can save. For younger energy consumers, Nuon has an educational website: www.energiegenie.nl, through which children are encouraged to learn about energy and present energy savings information to their school classes and families. In 2012, almost 3,000 educational packages were requested via the website, which demonstrates the pro-active participation of children on this platform. Nuon has signed contracts to partner up with several new business customers, with the objective of reducing energy costs for individual tenants. In 2012, projects and partnerships included: ■■ Ymere – Within our energy partnership, Nuon agreed a contract to improve the entire rental stock of this housing association by one energy label class; ■■ Evoswitch – Nuon signed an energy partnership for three years. In addition to the electricity supply, Nuon supports customers with their sustainability objectives by providing green certificates and three charging stations for e-mobility. The purchase department issupported by Nuon’s ‘Portfolio desk’ in order to build and execute the relevant strategy. Furthermore, customers will be provided with solar panels; ■■ Landal GreenParks – Nuon reached agreement for the supply of electricity and gas, but also for the installation of charging stations for electric cars at their parks in order to further encourage e-mobility; Nuon is in discussions to see how Landal GreenParks can be supported with e-efficiency services, together with Ebatech which is Nuon’s in-house energy management expertise centre; ■■ Waalsprong district of Nijmegen – Nuon has signed a deal with the waste processing firm, ARN, which produces the heat for our customers; Nuon additionally supplies energy; ■■ Swimming pool in Nijmegen – Nuon supplies the Sportfondsen (Sport Funds) swimming pool with CO2-neutral biogas. Smart meters are gradually being introduced by the Distribution System Operator (DSO) and offer customers an opportunity to monitor and understand the internal drivers and patterns of their energy consumption. In 2012, Nuon complied with the rules and obligations as set out in the Code of Conduct for Suppliers and Metering Companies. Following a successful pilot project undertaken together with the Municipality of Almere to provide households with a monthly overview of their energy costs, Nuon rolled out its bi-monthly costoverviews in 2012 for all customers with a smart meter. < Content s Co rp o ra te S o c ia l Resp onsib i l i ty N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 For many homeowners, the initial investment in energy-saving measures forms a barrier to their implementation. Nuon signed a Green Deal with the Ministry of Economic Affairs and the financial, construction and energy sectors to remove these financial obstacles. This broad joint venture aims to establish a National Energy Saving Fund (NFEB). The objective of this Fund is to ensure that Dutch households are offered a complete package, consisting of a combination of technical, energy-saving measures and an easy-access, commercially attractive and reliable financing structure via the energy bill. Further information about NFEB can be found at www.rijksoverheid.nl/greendeal Assistance to vulnerable customers In 2012, many customers experienced the consequences of the deteriorating economic climate. One of the unfortunate effects of the economic situation was that some customers were no longer able to pay their energy bills. Energy costs place more pressure on low-income customers. To prevent payment difficulties and debts, Nuon continued to advise customers in 2012 about how they could manage and reduce their energy costs. Within the boundaries of the Dutch Personal Data Protection Act, Nuon cooperates with Municipal Health Services (GGDs), credit institutions and debt assistance bodies, such as the Dutch sector organisation for debt relief and social banking, NVVK (Vereniging voor Schuldhulpverlening en Sociaal Bankieren). As a result of this, the termination of energy supply by the grid operators for those customers requiring assistance can often be prevented. Together with the NVVK, Nuon aims to intervene at an early stage in the event of payment arrears so as to prevent deterioration of a customer’s debt position. Nuon offers three possible solutions: payment deferral, a tailored payment plan or debt management. Co rp o ra te S ocial Res p on s ib ility Affo rda b i l i ty o f en erg y 51 < Co rp o ra te S ocial Res p on s ib ility Content s 52 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Hea lth & sa fety 52 Health & safety Creating and maintaining safe working conditions is emphasised in the business culture of Vattenfall. At the same time, employees are obviously jointly responsible for their own health as well as for the safety of their colleagues. This applies to all business activities, but is particularly applicable to work that involves a relatively high health and safety risk, such as development, production and installation. Vattenfall has updated its code of conduct to create a clearer set of rules for appropriate behaviour at work, since safety also includes promoting a comfortable working environment for Vattenfall employees. If the atmosphere is such that safety-related incidents cannot be shared or discussed, employees, consultants and suppliers can turn to the ‘whistleblower’ policy, whereby complaints can be submitted to an externally appointed ombudsman. Nuon’s safety policy includes the implementation of relevant management systems and an employee and leadership improvement programme. As part of the Health, Safety and Environment management system, Vattenfall is in the process of obtaining OHSAS 18001 certification for its locations. OHSAS 18001 is the international assessment specification for occupational health and safety management systems. For example, Nuon’s business unit, Wind Generation, achieved international OHSAS standards in 2012 by investing in safety awareness. Incidents are now reported in a single management system for the entire organisation. A close working relationship with emergency services on site has been created to increase safety as well. Near-incident information provides a solid foundation for continuous control and improvement. Therefore, all near-incidents involving employees, contractors and other parties are integrated into a single registration system. Vattenfall monitors and registers these indicators as a means of reducing the Lost Time Injury Frequency (LTIF) key indicator, which gives a perspective on the number of injuries per million hours worked by Nuon employees. The total LTIF for Nuon has declined in recent years, as shown in the graph. In 2012, the LTIF was 1.2, compared to 1.6 in 2011 and 4.5 in 2010. At the Magnum plant, for example, six million consecutive man hours have now been worked without LTI, which is an outstanding performance when compared with the benchmark in the oil and gas industry. The LTIF figure contains both Nuon and contracted personnel. Another example, at the Egmond aan Zee (OWEZ) offshore wind farm, there have been no LTIs recorded since the construction process. Lost Time Injury Frequency (LTIF)1 Number of incidents/million worked hours 5 4.4 4 4.0 3 3.8 2.8 2 1.6 1 0.8 0 0.0 0.0 BU Energy Related Services 2011 1 1.2 1.1 BD Production BU Heat BD SEP 0.2 0.0 Nuon other Nuon total 2012 LTIF = Lost Time Injury Frequency; relates to the number of accidents leading to absenteeism divided by the number of worked man-hours x 1 million. LTIF relates to Nuon employees, excluding contracted staff. Business Unit (BU) Energy Related Services relates to the activities of Feenstra, Nuon Beveiliging, Nuon Isolatie and Helianthos. BU Heat (including industry parks) is reported separately for 2011. BD SEP is reported separately for 2011. Nuon Total is the LTIF of all Nuon employees’ activities. Since 2011, each registration has included more information about the circumstances of a near-incident or actual incident, as well as the speed, nature and efficiency of the intervention. The ‘Hearts and Minds Programme’ was continued in 2012, with the aim of improving the safety culture throughout the organisation. This programme ensures that safety is embedded even more securely in the company and its culture, and offers a series of workshops conducted by the operational teams and management. < Co rp o ra te S o c ia l Resp onsib i l i ty Content s Co rp o ra te S ocial Res p on s ib ility N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Hea lth & sa fety Learning from complaints and incidents On 20 March 2012, there was a small fire in the Diemen 34 power station, which was quickly brought under control. At the time, the plant was not yet in operation. After the incident, Nuon immediately started an investigation to prevent similar incidents in the future. On 12 September 2012, a serious accident occurred in the high-voltage installation of the Velsen 24 power station at the Nuon site in North Velsen. The two employees who were admitted to hospital were able to resume work within two weeks. After the incident, Nuon immediately started an independent investigation. It appeared that fitting an earth to a live circuit set off a chain reaction, which resulted in the explosion. Nuon has taken measures to prevent a repetition of such an accident and is investigating whether these changes are also required at other power stations. On 9 November 2012, another incident occurred on the site of the power plant in Velsen, where a so-called demineralisation plant leaked hydrochloric acid vapours. A leakage caused a ruptured membrane in a valve. Eight people inhaled the fumes and were therefore closely monitored. When it became clear that their health was not compromised, they resumed work the same day. In 2012, rust was emitted from a plant in Velsen. Nuon received 547 complaints concerning the rust. In 2012, the Dutch media focused attention on Nuon customers with complaints concerning PUR insulation. Some customers indicated that they suffered from persistent symptoms after Nuon applied PUR floor insulation. Until now, no scientific link has been found between properly applied PUR floor insulation and health problems. Complaints received from local residents of company sites Total registered safety incidents and near-incidents1 Number TWh/PJ 551 2,346 1 5 53 1,500 1,381 1,200 100 1,082 900 75 2,338 50 28 25 11 0 2008 Noise Rust 1 600 47 Odour Light 17 1 1 2 7 10 9 2 009 2 2010 2011 300 1 6 4 6 5471 4 0 20 1 2 93 28 2 008 1 2 3 4 5 648 269 6283 2 009 Near-incidents2 Incidents without lost-time3/4 Other Rust was emitted from a plant in Velsen. 549 99 71 2 010 158 33 2 011 66 24 2012 Lost-time incidents5 Total near-incidents, incidents without lost time and lost-time incidents for all Nuon employees, including contractors and third parties of Nuon in the Netherlands and Germany. Definition of near-incident: dangerous probability of risk of injury, damage or loss resulting in negative consequences, which could lead to an incident. Definition of incidents without lost time: an unintended and sudden event affecting an employee in connection with the performance of work and causing an interruption of activities. The figure for incidents without lost-time in 2012 excludes the data from contractors. Definition of lost-time incident: any occupational incident involving injury which temporarily prevents the person involved from carrying out his or her work. < Co rp o ra te S ocial Res p on s ib ility Content s 54 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Hea lth & sa fety Health Management In 2012, Nuon introduced a structured approach to health issues and set up a new quality management system for health management, which has the same structure as OHSAS. This approach includes three processes: medical examinations, targeted health promotion and reintegration. Within the framework of the statutory obligation to offer preventive medical examinations, the offices of Nuon were visited by the so-called Gezondheidsbus (Health Bus). Staff were able to receive a medical examination, which consisted of a questionnaire and a physical check-up. The mental and physical vitality of the Nuon staff were then plotted against the benchmark. The physical vitality of staff was found to be average. 54 Vattenfall looks at the best practices in each country, including, for example, what has already been implemented or proven successful and what can be adopted by other countries. Conversely, Nuon receives questions from Vattenfall’s Swedish and German operations about how the system of sick leave operates in the Netherlands. Health & Safety has also become a permanent element in training courses for new managers within Vattenfall. Quick reintegration is important, following a period of sick leave. In the Netherlands, Nuon uses the ‘Poortwachter’ Act for this purpose. Under the Act, Nuon and the employee draw up an activity plan and a reintegration file is created and kept up-to-date. Reintegration activities might result in adaptation of the tasks and/or the workplace. In any case, reintegration is always an individual, customised process, so the goals and outcome can differ widely. Moving average absenteeism % 5 4.4 4 4.2 3.9 4.0 4.0 3 In the Netherlands, the rolling average sick leave rate for Nuon decreased slightly from 4.0% in 2011 to 3.93% in 2012. Nuon’s total sick leave in the Netherlands has been declining since 2008 (with the exception of 2011). As shown in the graph to the left, the moving average absenteeism rate, which includes sick leave as well as other types of absence, remained stable at 4.0% in 2012. 2 New Office 1 0 2008 1 2 2 0 09 2010 2011 20 12 Value for the Netherlands, excluding the subsidiaries Feenstra, Nuon Beveiliging and Nuon Isolatie, which are not included because not all comparative figures are available. Due to a correction in the scope of the moving average absenteeism data, the historical data for 2008 and 2009 differs from data reported in the 2011 Nuon CSR Report. In 2012, Nuon began preparations for the relocation to the new head office, where smart working (Het Nieuwe Werken) will be introduced and sustainability, mobility and flexibility (of working) are key factors. An important aspect of the new office is that it is easily accessible by public transport and mobility is being reviewed to further encourage its use. In addition, the fact that the new building only has 533 parking places, in contrast to the current 1,230, is expected to give a boost to the use of public transport. < Content s Co rp o ra te S o c ia l Resp onsib i l i ty Co rp o ra te S ocial Res p on s ib ility N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 J o in e d fo rces 55 Joined forces Nuon is in active collaboration and dialogue with stakeholders. These joined forces lead to improvements for both. As part of Vattenfall, Nuon wishes to develop further by reflecting on and learning from experiences gained in other key countries and markets. Being part of Vattenfall Joined forces with Dutch shareholders Vattenfall aims to achieve operational excellence, which means that a culture must be created in which employees work better and more efficiently to continuously improve operations. In 2012, Nuon continued taking major steps towards full integration with Vattenfall. The new organisational structure is now being continuously fine-tuned. Vattenfall is the majority shareholder of Nuon and will acquire the remaining shares over the coming years under pre-determined conditions. The remaining 33% of the shares are still held by the Dutch provinces and municipalities. The new structure ensures short international communication lines. The ultimate aim of the integration for all three core markets of Vattenfall is the same: transferring knowledge by linking experts and encouraging mutual learning experiences to excel in all areas in which Vattenfall is active. This collaboration allows us to take advantage of each other’s ‘best practices’ in the fields of customer service and production, among other fields, but also in respect of safety. This integrated approach provides benefits in various areas. With regard to purchasing, for example, bargaining power improves due to increased volume. All divisions are organised on a cross-border basis, which includes the recruitment of personnel. In the technical field, knowledge and experience can also be exchanged among countries and tailored support can be obtained in order to improve work processes. Nuon has joined forces with its Dutch shareholders in different ways over a long period of time. The Municipality of Amsterdam, for example, is working towards achieving energy efficiency such that energy is clean and affordable and residents themselves can produce energy. Nuon and the Municipality of Amsterdam have joined forces in an effort to achieve the city’s climate and energy objectives, in addition to Vattenfall’s sustainability targets. This ‘City Partnership’ between Nuon and Amsterdam aims to record their shared strategy and, where possible, join in implementing this strategy. Nuon has experience in supporting the energy transition of cities through the development of unique business solutions. In 2012, Nuon joined forces with the Municipality of Nijmegen and the province of Gelderland. Together with grid company, Alliander and the waste processor, Afvalverwerking Regio Nijmegen (ARN), Nuon is creating a heating grid for 12,000 homes in the Waalsprong district of Nijmegen. Our ultimate shareholders % 67% Vattenfall AB 16% Gelderland 5% Friesland 3% Noord-Holland 2% Amsterdam 7% Other < Co rp o ra te S ocial Res p on s ib ility Content s 56 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 J o in e d fo rces Joined forces in E-mobility Customer satisfaction the Netherlands1 Nuon E-mobility achieved massive growth in 2012.Together with the Municipality of Amsterdam and partner, Heijmans, Nuon is operating a charging point network and supplying electric vehicle drivers with green electricity and services. The number of charging points has increased by more than 100%. In December 2012, these points were used by 800 unique customers and 9,000 charging sessions were recorded. The amount of green electricity supplied by the charging points has increased by 500% compared to 2011. Within the current contract, which runs from 2011 to 2014, Nuon expects that a total of 500 charging points (at 250 locations in Amsterdam) will be installed. In 2013, Nuon expects to expand the network further to include other cities in the Netherlands. % Apart from supplying charging solutions in large cities, Nuon is also providing such solutions to private homes and businesses. In mid-2012, Nuon introduced the home starter package, which allows electric vehicle drivers to charge their electric cars safely and conveniently at home. Within Vattenfall, E-mobility propositions have been developed internationally. Together with Volvo Cars and Renault/Nissan, charging solutions have been offered to these automobile companies’ electric vehicle customers in Vattenfall’s core markets of Sweden, Germany and the Netherlands. In 2012, the Volvo V60 Plug-in Hybrid – the result of a joint venture between Volvo Cars and Vattenfall – was introduced in the Dutch market. In 2013, this is expected to be one of the top sellers among ‘cars with a plug’. Joined forces with customers In 2012, Nuon entered into a number of partnerships with large customers as mentioned previously. Examples are Landal GreenParks, Connexxion, Superunie, Givaudan and Evoswitch. Connexxion’s contract was explicitly linked to a mutual commitment to reduce the use of energy. Superunie and Evoswitch specifically valued Nuon’s offer in the field of solar panels and charging points for electric vehicles. 56 100 80 62 60 72 71 71 64 40 20 0 0 2 010 Customer satisfaction in general 1 2 011 201 2 Customer service satisfaction Due to alignment with Vattenfall, a new method of calculating customer satisfaction was introduced in 2012. Therefore, data in the graph above differs from the data as reported in Nuon's previous Annual Reports. Vattenfall provided multidisciplinary training for 30% of customer service staff in 2012, with 100% completion planned for 2013. Individual members of staff are now able to answer all of the questions from customers on their own. Vattenfall believes it is important that staff get energy from their work and that they enjoy helping customers. Nuon’s Customer Service organisation provides service to both business customers and consumers. In March 2012, Nuon was the first energy supplier in the Netherlands to receive the COPC certificate. COPC is an international standard for contact centre quality and performance. The certificate applies to all services: both front office and back office, and business as well as consumer markets. Customer satisfaction and complaints A key driver for Nuon’s sales operations is customer service satisfaction. Overall customer satisfaction increased slightly to 72 in 2012, up from 71 in 2011. Customer service satisfaction increased by two points in 2012 to 64. Every Customer Matters In 2012, Vattenfall implemented the new European vision ‘Every Customer Matters’. With excellent service provided by a customerfocussed organisation, Vattenfall is constantly endeavouring to discover the ‘question behind the question’. The management team of the Vattenfall Customer Service Business Unit has developed this joint vision for the three countries with customer activities: Sweden, Germany and the Netherlands. If customers feel that a complaint has not been adequately addressed, they have the option of either taking it up with the appointed internal ombudsman or referring their complaint to the Dispute Committee. The ombudsman assesses the responses to complaints independently of the Customer Service Centre. The Dispute Committee is an independent unaffiliated organisation. Contrary to the verdict of the ombudsman, the verdict of the Dispute Committee is binding for both Nuon and the customer. In 2012, 89 complaints were handled by the ombudsman while 89 were dealt with by the Dispute Committee. < Co rp o ra te S o c ia l Resp onsib i l i ty Content s Co rp o ra te S ocial Res p on s ib ility N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 J o in e d fo rces Workforce by employment contract1 Age structure Number % 100% 57 35 1,621 80% 1,069 1,066 973 937 565 864 932 415 520 28 27 28 27 28 24 25 21 60% 18 18 14 40% 5,498 5,541 5,640 5,035 5,447 7 20% 3 3 0% 0 2008 2 009 Nuon staff permanent contract Nuon staff temporary contract 1 2010 2011 20 12 Contracted staff <25 2011 25-35 35-45 45-55 >55 years 2012 Relates to total number of employees in the Netherlands and Germany. In two cases, the ruling was in favour of the customer, in 11 cases the customers were deemed partly right and eight cases involved settlements. Where applicable, Nuon uses this feedback to structurally improve its processes. Customer satisfaction with the company’s approach to resolving their complaints has continued to improve and between 2011 and 2012, the number of complaints decreased further by more than 10% to 575. On June 27, 2012, competition authority NMa imposed a fine of EUR 208,000 to Nuon Customer Care Centre for violation of the Electricity and Gas Act as the ‘Chinese Wall’ to Liander functioned insufficiently. The necessary adjustments were made immediately and the NMa concluded that no abuse had taken place. Joined forces with stakeholders Maintaining relationships at various levels is a continuous process that is structured around three axes: stakeholder engagement in projects focusing on joint interests, continually improving day-to-day communication and transparency, and the dialogue with policymakers and influencers. ‘Samen werken aan oplossingen’ (Creating solutions together) is a Nuon publication in the form of an e-magazine (www.nuonemagazine.com) that demonstrates how Nuon is dealing with themes such as sustainability and the reliability and affordability of energy supplies. Political and social discussions are covered in this magazine. A principal role is reserved for Nuon’s stakeholders, because their questions form the basis of the magazine. Important issues concerning stakeholders are: What is Nuon doing about the targets for achieving CO2 reduction and how will Nuon keep energy affordable for everyone? Joined forces with employees It is important that the company’s workforce reflects the societies in which it operates with respect to gender, age and ethnic/cultural background. Increasing the number of female managers to achieve amore balanced ratio within the organisation is one of Vattenfall’s aims. Also, to ensure the continuity of Vattenfall’s operations, the company encourages young employees with potential to develop technical and leadership expertise. The graphs on this page show the number of Nuon employees and the number of contracted staff as at year-end 2012. The corresponding FTE numbers are 5,200 for Nuon employees and 741 for contracted staff. Compared to 2011, there was slightly more outflow (6%) than inflow (5%) of personnel during 2012. In 2012, the average age of Nuon employees in the Netherlands was 42.5. The average age is impacted by an increase in the age of Nuon’s technical and engineering workforce within our production and installation divisions. To counterbalance this effect and ensure continuity of operations when our employees retire, Nuon has put various initiatives in place to attract new talent to technical work, starting with assisting education orientation choices. < Co rp o ra te S ocial Res p on s ib ility Content s 58 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 J o in e d fo rces Diversity by gender1 Change in personnel in the Netherlands1 Number % 100% 58 18 15% 1,784 80% 1,785 1,629 1,492 1,504 13% 12 8% 60% 6 40% 0 4,783 4,576 4,063 4,358 20% -6 0% -12 2008 Male 1 4,693 2 0 09 2010 20 12 2011 Inflow Relates to total number of employees, excluding contracted staff. 1 Diversity by age¹ % employees 100 13 15 18 18 16 23 24 24 25 26 26 26 27 27 25 32 30 28 27 22 80 60 20 6 0 2 0 09 <25 year 26-35 year 1 2 5 2010 36-45 year 46-55 year 3 3 2011 20 12 11 Dutch working population 20122 >56 year Relates to the total number of employees, excluding contacted staff. Relates to the Dutch working population in Q4 2012, as reported by the Centraal Bureau voor de Statistiek (Statistics Netherlands). 5% -6% -8% -11% 2 008 Female 40 7% -12% 2 009 -10% 2 010 2 011 201 2 Outflow Relates to employees, excluding contracted staff. At the Hemweg site in Amsterdam, Nuon has set up a technical training centre where new people receive training in order to become familiar with the ever changing production technology. Because of the current and expected shortage of engineers, Nuon has organised initiatives for schools in order to encourage the number of work placement take-ups and thus the intake of engineers. Nuon is also working on ‘Imotiv’, an effective work-related learning programme for people aged between 30 and 45 who wish to be part of the mechanical engineer intake. Vattenfall welcomed new trainees in 2012. They completed a one-year programme in which they either worked as management trainees or participated in one of the specialist traineeship programmes in the fields of energy markets, engineering, finance and IT. The number of trainees hired remained consistent. From the start of 2012, the traineeship programme was expanded on an international basis. The Employability Centre is playing an important role within the framework of reorganisations. The centre guides unplaced and redundant employees in finding new work within or outside Nuon. Negotiations have started on a new Social Plan. It is expected that these will be completed in 2013. < Content s Co rp o ra te S o c ia l Resp onsib i l i ty Co rp o ra te S ocial Res p on s ib ility N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 J o in e d fo rces 59 Socially engaged Nuon Foundation Joined forces with Social Projects The company established the Nuon Foundation as a platform where employees can invite colleagues to participate in their social projects. Via this platform, employees can also apply to Nuon for financial sponsorship for their activities. The Foundation has three pillars: individual applications, team applications and events. One example of an individual activity is a project in Ghana where a member of staff is trying to reduce the use of disposable batteries. An example of a team effort is an activity day at a retirement home organised by the Nuon Foundation together with the ‘Zonnebloem Foundation’ and Step2Work. In 2012, the Nuon Foundation also organised a number of events, such as the Family Day for the Olympic Games and the ‘Opkikkerdag’ (Special Day) with 120 active volunteers. The number of participants and the monetary contribution made by Nuon via the Noun Foundation remained approximately the same in 2012. The number of participants amounted to 533 in 2011 and 537 in 2012. Via Step2work, Nuon is training people who have lost ground in the labour market to help them obtain new working opportunities. To this end, Nuon facilitates 40 work experience places within the various business units. In addition, Nuon was active in a number of North Holland municipalities where people were trained to provide energy advice in Nuon’s Step2Save programme. Nuon has decided not to continue with the Step2Save programme and will instead focus more on people with a labour disability. To underline this, Nuon concluded a contract at the end of 2012 with the re-training institute, Heliomare, which provides training for young people with a disability. Promoting diversity and equality Diversity is incorporated in the Vattenfall culture and policies and is being actively promoted through Nuon’s own employees and underpinned by three organisations: Jinc, Giving Back and Opportunity in Business. These three organisations focus on the three Vattenfall spearheads for HR policy: youth, immigrants and women. Jinc focuses on the relationship between education and the business community, while Giving Back concentrates on promising immigrants. Opportunity in Business focuses on women in the business community who can either coach or be coached by other women. Joined Olympic forces At the end of 2012, Vattenfall expanded its collaboration with the Swedish Olympic Committee by joining up with the Dutch and German Olympic Committees. The new sponsoring agreement runs through to 2016. London 2012 formed part of this agreement, with the Olympic Games in Sochi 2014 and Rio de Janeiro 2016 to follow. Nuon, as part of Vattenfall is sponsoring a group of athletes under the NOC*NSF (The Netherlands Olympic Committee * Netherlands Sports Confederations). These top athletes and potential medal winners attended London 2012 and/or will be participating in the Sochi 2014 Olympic Games. Children’s Advisory Board This innovative initiative was devised by the Missing Chapter Foundation (MCF). The basic concept of the Children’s Advisory Board is a series of dialogue sessions between children and Board Members of ten different Dutch companies. The Children’s Advisory Board addresses a range of topics that are relevant in the interaction between the company in question and society as a whole. These sessions inspire, advise and confront top management and the rest of the organisation. Nuon is a founding partner of the Missing Chapter Foundation. < Co rp o ra te S ocial Res p on s ib ility Content s 60 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 J o in e d fo rces Nuon in interaction with stakeholders 2012 Stakeholder Form Highlights 2012 General Annual Stakeholder Round Table event This yearly Stakeholder Round Table event enables a proactive dialogue with stakeholders. www.nuonemagazine.com This online magazine 'Working together on solutions' demonstrates how Nuon is dealing with the challenges in the energy sector. Stakeholder magazine Samen Werken (Working Together) This magazine 'Working Together' demonstrates how Nuon interacts in society at large. Stakeholder engagement approach Nuon has implemented a structured stakeholder engagement approach to support employees in proactive stakeholder dialogue. See CSR – Joined forces with stakeholders. Vattenfall Reputation Monitor Vattenfall's annual Reputation Monitor consists of an issue and reputation survey among parliamentarians, civil servants and NGOs and helps us focus on what's needed to improve our relations with our stakeholders. Dutch Coal Dialogue and Bettercoal See CSR – Security of supply for supply chain responsibility. Nuonenergiebesparen.nl This website enables customers to save energy by giving an insight into their energy consumption and advice and tools such as the ‘WasteCheck’ on how to save energy. Seasonal customer magazine Published four times during the year. New Way Of Working Aligning with 'Every Customer Matters', the 'New Way of Working' (WOW) was launched, stating one rule for staff: do what you can to help the customer first time right. Olympic Day As an official supplier of NOC*NSF, Nuon organised an Olympic Day at the Olympic Stadium in Amsterdam for its customers. During the Energy Games children and their parents participated in several sports clinics under the guidance of athletes and former athletes. Especially for employees, a Family Day edition of the Olympic Day was organised by the Nuon Foundation. City Partnership Amsterdam Within the partnership, forces are joined to reach sustainability targets of both the municipality of Amsterdam and Vattenfall. Partnership Nijmegen and Gelderland Together with Alliander and waste processor, ARN, a heat grid in the Waalsprong district is developed and operated. Industrial Parks The Emmtec and Heinsbrug/Oberbruch industry parks offer on-site facilities and access to research institutes to present opportunities for partnerships with customers. Stichting Spaar Het Klimaat (Save the Climate foundation) Nuon is founding partner of the foundation to encourage energy saving among customers. Customers Business partners Employees Shareholders Market reports See CSR – Affordability of energy. Consultative meeting with Central Works Council See Corporate governance structure. Employees networks: MegaWatt (Young People’s Network), Winergy (Women’s Network), Nuon employees association and the Trainee Network (KNEC) Nuon supports these networks with the aim of encouraging an active participation of employees in the company. Jinc, Giving Back and Opportunity in Business Diversity is promoted by three organisations focusing on youth (education), immigrants and women. Nuon Foundation See CSR – Joined forces. General Meeting of Shareholders (1x a year) See Corporate governance. Sounding board group Nuon consults and updates representatives of our major shareholders year round on issues and decisions in the form of a focus group, newsletters and meetings. As we do each year, in 2012 we organised visits to engage our shareholders in our operations. Operational experiences Digital newsletter (Nuon Issues) Politicians NGOs Local community Working visits In 2012, several Members of Parliament visited Nuon, especially in the run-up towards the elections for the House of Representatives. Regular (bilateral) meetings In 2012, Nuon had several regular, bilateral meetings with Members of Parliament, especially in the run-up towards the elections for the House of Representatives. Regular meetings Nuon has regular contact with NGOs active in the energy market to discuss current developments and energy transition measures. Missing Chapter Foundation (MCF) As founding partner of MCF, Nuon’s board members participated in dialogue sessions on sustainability with the Children’s Advisory Board. Complaints handling See CSR – Joined forces and Health & Safety. Newsletters and community meetings See CSR – Joined forces. Step2Save & Step2Work See CSR – Joined forces. 60 < Content s Co rp o ra te S o c ia l Resp onsib i l i ty Co rp o ra te S ocial Res p on s ib ility N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 A s s u ra n ce re p or t 61 Assurance report Independent Assurance Report on Corporate Social Responsibility information To the Management Board of N.V. Nuon Energy Engagement We have performed an assurance engagement on the Corporate Social Responsibility information in the accompanying Integrated Annual Report 2012 of N.V. Nuon Energy (hereinafter Nuon). The Corporate Social Responsibility information comprises the following sections: ‘Nuon at a glance’, ‘Profile’, ‘About Nuon’ (Pages 1 until 8 and 10 until 12), ‘Corporate Social Responsibility’ (pages 37 to 60) and the GRI content table, (hereinafter ‘the Corporate Social Responsibility information‘), as included in the Integrated Annual Report 2012. Our assurance engagement is aimed: ■■ to provide reasonable assurance that the information is correctly presented in accordance with the criteria applied for the following indicators (as labelled as ‘RA-verified’ in the text): ■■ t he fuel mix of electricity supplied/produced; ■■ t he renewable production capacity and production by source; ■■ t he CO2 emission per production site; ■■ t he installed capacity and production of energy production plants; ■■ t he investments in renewable energy capacity; ■■ t he subsidies. ■■ to provide limited assurance that the other Corporate Social Responsibility information is correctly presented in accordance with the criteria applied. The Global Reporting Initiative (GRI) Content table (GRI index annual report 2012.pdf) as published on the website of nuon.nl is part of the annual report 2012 and therefore of our assurance engagement. The other references in the report (e.g to the website of Nuon or to other external websites and documents) are not part of our assurance engagement. Limitations in the scope of our assurance engagement The Corporate Social Responsibility Information contains forwardlooking information in the form of ambitions, strategy, plans, forecasts and estimates. The fulfilment of such information is inherently uncertain. For that reason, we do not provide any assurance relating to that forward-looking information. Criteria applied Nuon applies the G3 guidelines of the Global Reporting Initiative supported with the internal reporting guidelines as described in the section ‘About this report’. It is important to view the corporate social responsibility information in the context of these criteria. We believe that these criteria are suitable in the view of the purpose of our assurance engagement. Responsibilities The Managing Board of Nuon is responsible for the preparation of the Corporate Social Responsibility Information, stakeholder engagement and the selection of material topics in accordance with the criteria applied. This responsibility includes designing, implementing and maintaining internal control relevant to the preparation of the Corporate Social Responsibility information that is free of material misstatements, selecting and applying appropriate reporting policies that include the GRI reporting principles and using measurement methods and estimates that are reasonable in the circumstances. The decisions made by management in respect of the scope of the Integrated Report and the internal reporting guidelines, including any inherent limitations that could affect the reliability of information, are set forth in the section entitled ‘About this report’ in the Integrated report. It is our responsibility to express a conclusion on the Corporate Social Responsibility Information based on the procedures we have performed and the evidence we have obtained. Procedures performed We conducted our engagement in accordance with Dutch law, including the Dutch Standards 3410N, ‘Assurance Engagements with respect to Sustainability Reports’. This requires that we comply with ethical requirements and plan and perform procedures to obtain sufficient and appropriate evidence to substantiate our conclusion. Procedures to obtain limited level of assurance are less extensive in relation to both the risk assessment procedures, including an understanding of internal control, and the procedures performed in response to the assessed risks, than those for a reasonable level of assurance and therefore less assurance is provided. < Co rp o ra te S ocial Res p on s ib ility Content s 62 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 We have performed the procedures deemed necessary to provide a basis for our conclusions. Our main procedures with regard to the information for which limited assurance was provided, were: ■■ Assessing the acceptability of the reporting policies used and their consistent application, as well as reviewing significant estimates and calculations made in preparing the Corporate Social Responsibility information 2012; ■■ Obtaining an understanding of the sector, organisation and its most relevant corporate social responsibility issues; ■■ Obtaining an understanding of the design and operation of the Data TOOL and underlying and/or related systems and method used to collect and process the Corporate Social Responsibility reported information, including the consolidation process; ■■ Reviewing based on a risk analysis the plausibility of the information contained in the Corporate Social Responsibility information 2012 by performing analytical procedures, conducting interviews with responsible company officers, and checking the substations of this information on a test basis, as well as retrieving the relevant corporate documents and consulting external sources; ■■ Evaluating the sufficiency of the Corporate Social Responsibility information 2012 and its overall presentation against the criteria mentioned above. In order to obtain a reasonable assurance on the indicators ‘fuel mix of electricity supplied/produced’, ‘the renewable production capacity and production by source’, ‘the CO2 emission per production site’, ‘the installed capacity and production of energy production plants’, ‘the investments in renewable energy capacity’ and ‘the subsidies’, we additionally performed the following procedures: ■■ Identifying inherent risks relating to the reliability of the information and investigating the extent to which these risks are covered by internal controls; ■■ Performing tests of controls to review the existence and effectiveness of internal controls aimed at reviewing the adequacy and reliability of the information; ■■ Following the audit trail on a test basis, from the source data to the information contained in the Corporate Social Responsibility information 2012; ■■ Performing tests of detail on a test basis aimed at reviewing the reliability of the primary information. A s s u ra n ce re p or t 62 We believe that the assurance evidence we have obtained is sufficient and appropriate to provide a basis for our conclusion. Conclusion Based on our assurance procedures performed to obtain reasonable assurance we conclude that: ■■ The indicators ‘fuel mix of electricity supplied/produced’, ‘the renewable production capacity and production by source’, ‘the CO2 emission per production site’, ‘the installed capacity and production of energy production plants’, ‘the investments in renewable energy capacity’ and ‘the subsidies’ are in all material respects correctly presented in accordance with the Sustainability Reporting Guidelines (G3) of the Global Reporting Initiative, and the internal reporting criteria as described in the paragraph ‘About this report’. Based on our assurance procedures performed to obtain limited assurance we conclude that: ■■ Nothing came to our attention that causes us to believe that the other information reported in the Corporate Social Responsibility report is not, in all material respects, correctly presented in accordance with the Sustainability Reporting Guidelines (G3) of the Global Reporting Initiative and the internal reporting criteria as in the paragraph ‘About this report’. Rotterdam, 15 April 2013 Ernst & Young Accountants LLP Signed by H. Hollander < Contents Co rp o ra te S o c ia l Resp onsib il i ty N .V. N u on Energ y A n n u a l Re p o r t 2 0 1 2 GRI statement The ‘GRI Standard Disclosure and Indicators Table’ references disclosures by report sections and also provides additional information on specific GRI indicators. The Nuon GRI table of contents 2012 is provided as an independent download to the Annual Report 2012 on the corporate website: www.nuon.com/reporting. For further information on GRI G3 guidelines and indicators please refer to the GRI website (www.globalreporting.org). Co rp o ra te Social Res p on s ib ility G R I s ta tem ent 63 < Content s 64 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Co rp o ra te S ocial Res p on s ib ility G R I s ta tem ent 64 < Fina n c ia l s ta tem ent s Content s Fina n c ia l s ta tem ent s Financial statements 2012 Consolidated accounts 66 Company accounts 116 Consolidated income statement Consolidated statement of comprehensive income Consolidated balance sheet Consolidated statement of cash flows Consolidated statement of changes in equity 66 67 68 70 71 Company balance sheet Company income statement 116 117 Notes to the consolidated accounts 72 Notes to the company accounts 118 < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 66 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 66 Consolidated accounts Consolidated income statement Amounts in EUR million, 1 January - 31 December 2012 Net sales Other operating income Cost of energy Cost of goods and materials Employee compensation and benefit expenses Amortisation and impairments of intangible assets Depreciation and impairments of property, plant and equipment Other operating expenses Note 2011 3,905 1 2,606 123 456 1 1,258 465 4,522 5 107 6 7 2,919 112 425 8 2 13 227 14 9 440 Gross operating expenses 4,909 4,125 Own work capitalised -47 4,862 4,087 18 22 -938 573 10 -13 13 10 Financial expenses -17 11 Result before tax -941 569 Income tax expense 225 -131 Result for the year -716 438 -716 – 438 Operating expenses Participations in the results of associated companies and joint ventures Operating result (EBIT) Financial income -47 Attributable to: - Nuon shareholders - Non-controlling interests – 15 12 < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 67 Consolidated statement of comprehensive income Amounts in EUR million, 1 January - 31 December 2012 Result for the year Note 2011 -716 438 Other comprehensive income Items that may be reclassified subsequently to the profit and loss: Changes in fair value of cash flow hedges Cash flow hedges dissolved against the income statement Tax attributable to cash flow hedges Total other comprehensive income Total comprehensive income for the year 14 17 -8 -250 32 -151 32 101 23 -300 -693 138 -693 - 138 Total comprehensive income for the year attributable to: - Nuon shareholders - Non-controlling interests - < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 68 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 68 Consolidated balance sheet Amounts in EUR million Assets 2012 Note 2011 Non-current assets Intangible assets Property, plant and equipment Participations in associated companies and joint ventures Other shares and participations Other non-current receivables Derivative assets Deferred tax assets 156 3,315 92 19 37 453 113 Total non-current assets 158 13 3,840 14 97 15 14 15 37 16 262 17 - 26 4,185 4,408 Current assets Inventories Trade receivables and other receivables Derivative assets Current tax assets Cash and cash equivalents 307 1,584 537 34 187 186 18 1,350 19 583 17 22 19 20 299 Total current assets 2,649 2,440 Total assets 6,834 6,848 < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 69 Consolidated balance sheet Amounts in EUR million Equity and liabilities 2012 Note 2011 Equity attributable to Nuon shareholders Share capital Share premium Reserve for cash flow hedges Currency translation reserve Other reserves Unappropriated result for the year 684 2,797 -44 1 609 -716 684 2,797 -67 1 246 438 Total equity attributable to Nuon shareholders 3,331 4,099 Equity attributable to non-controlling interests 2 3,333 4,101 Total equity 2 21 Liabilities Non-current liabilities Interest-bearing liabilities Derivative liabilities Finance lease payables Deferred income Deferred tax liabilities Provisions for employee benefits Other provisions 150 271 8 163 5 50 76 Total non-current liabilities 22 257 265 17 11 28 170 23 79 26 22 24 25 60 723 864 Current liabilities Trade payables and other liabilities Interest-bearing liabilities Derivative liabilities Provisions for employee benefits 1,483 915 347 33 1,267 27 98 22 496 17 22 24 Total current liabilities 2,778 1,883 Total equity and liabilities 6,834 6,848 < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 70 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 70 Consolidated statement of cash flows Amounts in EUR million, 1 January - 31 December 2012 Operating activities Result before tax Note 2011 -941 569 Adjustments for: 3 -18 1,259 97 -257 Financial income and expenses Participations in the results of associated companies and joint ventures Divestments of shares and participations Depreciation, amortisation and impairments Changes in provisions and other Fair value movements derivatives 4 -22 10 11 15 -115 229 13 14 -67 75 Changes in working capital Inventories Trade receivables and other receivables Trade payables and other liabilities -121 -229 212 Total changes in working capital Cash flow from operations Financial expenses paid Financial income received Dividends received from associates and joint ventures Income tax paid/received 33 18 -56 19 27 -213 -138 -236 5 437 -13 3 19 18 -17 13 15 20 -5 Total 27 11 Cash flow from operating activities 32 448 Investing activities Acquisitions in group companies Investments in property, plant and equipment Government grants received Investments in intangible assets Investments in other shares and participations Repayment of capital joint ventures and associates Proceeds from sales of (assets 0f) subsidiaries -778 -6 4 5 Cash flow from investing activities -34 14 -1,053 4 -11 13 - 15 - 15 298 -775 -796 Financing activities New interest-bearing debt Repaid interest-bearing debt Payment dividend liability class A shares Dividends paid to class B shareholders Cash flow from financing activities 834 -54 -74 -75 49 -138 -115 -171 631 -375 Cash flow for the year -112 -723 Cash and cash equivalents at start of year 299 -112 1,022 187 299 Cash flow for the year Cash and cash equivalents at end of year -723 < Fina n c ia l s ta tem ent s Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 71 Consolidated statement of changes in equity Amounts in EUR million Equity attributable to shareholders1 Reserve for Currency Share cash flow translation premium hedges² reserve Share capital As at 1 January 2011 Unappropriated profit for the year³ Other reserves Noncontrolling interest Subtotal Total 684 2,797 233 1 -146 563 4,132 2 4,134 Profit appropriation 2010: dividend - - - - - -171 -171 - -171 Profit appropriation 2010: added to other reserves - - - - 392 -392 - - - Result for the year - - - - - 438 438 - 438 Other comprehensive income - - -300 - - - -300 - -300 Comprehensive income 2011 - - -300 - - 438 138 - 138 As at 31 December 2011 684 2,797 -67 1 246 438 4,099 2 4,101 Profit appropriation 2011: dividend - - - - - -75 -75 - -75 Profit appropriation 2011: added to other reserves - - - - 363 -363 - - - - - 23 23 - - -716 -716 -716 23 -693 - -716 23 -693 684 2,797 -44 1 609 -716 3,331 2 3,333 Result for the year Other comprehensive income Comprehensive income 2012 As at 31 December 2012 1For 2The further information in regard to equity attributable to shareholders, please refer to note 21. negative reserve for cash flow hedges lowers the distributable reserves accordingly. the year 2012, dividends amounting to EUR 75 million were distributed to class B shareholders. The dividends per share amounted to EUR 0.86. 3During < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 7 2 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 72 Notes to the consolidated accounts 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Company information Accounting policies Important estimations and assessments in the preparation of the consolidated accounts Acquired and divested operations Net sales Other operating income Cost of energy Employee compensation and benefit expenses Other operating expenses Financial income Financial expenses Income tax expense Intangible assets Property, plant and equipment Participations in associated companies and joint ventures and other shares and participations 72 73 82 83 83 83 84 84 85 85 85 86 87 88 90 Note 1 Company information 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Other non-current receivables Derivatives Inventories Trade receivables and other receivables Cash and cash equivalents Equity Interest-bearing liabilities Deferred income Provisions for employee benefits Other provisions Deferred tax assets and liabilities Trade payables and other liabilities Leasing Contingent assets and liabilities Licences Related party disclosures Information on risks and financial instruments 91 92 92 93 94 94 95 96 97 99 100 101 101 103 103 104 106 N.V. Nuon Energy is a public limited liability company, registered in Amsterdam, the Netherlands. The most significant activities of Nuon and its subsidiaries comprise the production and supply of electricity, gas, heat and cooling to customers in the Netherlands, as well as a broad portfolio of energy-saving products and services. 1 July 2012 Vattenfall acquired an additional 3%. The remaining 33% of the shares will be acquired by Vattenfall AB in two tranches. The first remaining tranche of 12% will be acquired by Vattenfall on or around 1 July 2013 and the last tranche on or around 1 July 2015. As Vattenfall effectively gained operational control over Nuon on 1 July 2009, the financial data of Nuon have been included in the consolidated accounts of Vattenfall since then. ‘We’, ‘Nuon’, ‘the company’, ‘Nuon Energy group’, ‘the group’ or similar expressions are used in these consolidated accounts as a synonym for N.V. Nuon Energy and its subsidiaries. N.V. Nuon Energy originated in 2009 from the unbundling of former parent company N.V. Nuon into a production and supply company, N.V. Nuon Energy, and a grid company, Alliander N.V. These consolidated accounts for the financial year 2012 are authorised for publication by the Management Board and Supervisory Board on 15 April 2013. Subsequently, these consolidated accounts are scheduled to be adopted by the general meeting of shareholders on 13 May 2013. On 1 July 2009 Vattenfall AB acquired 49% of the shares of N.V. Nuon Energy. On 1 July 2011 a tranche of 15% was acquired by Vattenfall in accordance with the ‘share sale and purchase agreement’ and on Since the company income statement for 2012 of N.V. Nuon Energy is included in the consolidated accounts, a condensed income statement has been disclosed in the company accounts in accordance with Section 402, Book 2, of the Dutch Civil Code. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Note 2 Accounting policies 73 ■■ Conformity with standards and regulations The consolidated accounts of Nuon have been prepared in accordance with the International Financial Reporting Standards (IFRS) issued by the International Accounting Standards Board (IASB) as well as the interpretations issued by the IFRS Interpretations Committee (IFRIC) as endorsed by the European Commission for application within the EU. ■■ Basis of measurement Assets and liabilities are reported at cost or amortised cost, with the exception of certain financial assets and liabilities and inventories held for trading, which are measured at fair value. Financial assets and liabilities measured at fair value consist of holdings in the categories financial assets and liabilities recognised at fair value through profit or loss, and all derivatives. Functional and presentation currencies The items in the accounts of the entities forming part of the Nuon group are recorded in the currency of the primary economic environment in which the entity operates (the functional currency). The consolidated and company accounts are prepared in euros, Nuon’s functional and presentation currency. Unless stated otherwise, all amounts reported in these consolidated accounts are in millions of euros. Estimations and assessments Preparation of the consolidated accounts in accordance with IFRS requires the company’s Management Board to make estimations and assessments as well as to make assumptions that affect the application of the accounting policies and the reported amounts of assets, liabilities, income and expenses. Assessments made by the company’s Management Board, when applying IFRS, that have a material effect on the consolidated accounts, and estimations that may result in substantial adjustments to the following year’s consolidated accounts, are described in greater detail in note [3] to the consolidated accounts. Accounting policies The accounting policies of Nuon have been applied consistently for all periods presented in the consolidated accounts. For comparative purposes, minor adjustments have been made to the presentation of the 2011 figures. New IFRSs and interpretations effective as of 2012 The new standards and amendments to standards and interpretations described below, and endorsed by the EU, are effective as of the 2012 financial year: ■■ Amendments to IFRS 1 – First-time Adoption of IFRS have been omitted as these are not relevant for Nuon; Amendments to IFRS 7 – Financial Instruments: Disclosures. The amendments require additional quantitative and qualitative disclosures when derecognising financial instruments from the balance sheet. If transferred assets are not derecognised in their entirety, this fact shall be disclosed. In the same way, if the entity has a continuing involvement in the derecognised asset, this shall also be disclosed. Nuon is not affected by this amendment; Amendments to IAS 12 – Income Taxes pertaining to Deferred tax: Recovery of Underlying Assets. Deferred taxes on property that is measured at fair value are to be calculated based on the property’s sales value if there are no indications that the carrying amount will be recovered in another manner. Nuon is not affected by this amendment, as its properties are not measured at fair value. New IFRSs and interpretations not yet adopted New standards, amendments to standards and interpretations endorsed by the EU at 31 December 2012, which are effective as of the 2013 financial year and which have not been early adopted: ■■ Amendments to IFRS 7 – Financial Instruments: Disclosures. The amendment entails that further disclosures are to be provided about financial instruments that are recognised net in accordance with the rules of IAS 32 as well as about financial assets and liabilities covered by master netting agreements and similar, regardless of whether these have been offset or not. Nuon has identified which financial instruments are covered by the new disclosure requirements which will be applied in future reports; ■■ IFRS 13 – Fair Value Measurement. The standard includes uniform rules for measuring fair value where another IFRS requires fair value measurements or disclosures about fair value measurements. New types of disclosures are to be made in order to clarify which valuation techniques are used and which inputs are used. The new standard is not expected to affect Nuon’s consolidated accounts to any significant degree, but may lead to more detailed disclosures; ■■ Amendments to IAS 1 – Presentation of Financial Statements. The amendment entails a change in the categories of transactions that are reported in other comprehensive income. Items that are to be reclassified (or ‘recycled’) to profit or loss are to be reported separately. The proposal does not affect the actual content of other comprehensive income, but only the presentation format; ■■ Amendments to IAS 19 – The IASB has issued numerous amendments to IAS 19. These range from fundamental changes such as removing the corridor mechanism and the concept of expected returns on plan assets to simple clarifications and re-wording. The impact on the financial performance and operations of the group will be limited as the group has no significant pension schemes that are accounted for as a defined benefit scheme; ■■ IFRIC 20 – Stripping Costs in the Production Phase of a Surface Mine. The group does not have any activities in surface mines and therefore this interpretation has no impact. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 74 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 New standards, amendments to standards and interpretations endorsed by the EU at 31 December 2012, which become effective as of the 2014 financial year and which have not been early adopted: ■■ IFRS 10 – Consolidated Financial Statements. The standard contains uniform rules for determining which units are to be consolidated and will supersede major parts of IAS 27 – Consolidated and Separate Financial Statements and SIC 12, which addresses Special Purpose Entities. The rules in IAS 27 on consolidation and on when consolidated financial statements are to be prepared have been transferred unchanged from IAS 27. The new standard is not expected to have any significant effect on Nuon’s consolidated accounts; ■■ IFRS 11 – Joint Arrangements. The standard addresses the reporting of joint arrangements, i.e., arrangements in which two or more parties have joint control, and will supersede IAS 31 – Interests in Joint Ventures. The new standard is not expected to have any significant effect on Nuon’s consolidated accounts; ■■ IFRS 12 – Disclosures of Interests in Other Entities. Expanded disclosure requirements regarding subsidiaries, joint arrangements and associates have been gathered in a single standard. The disclosures address the effects of holdings on the financial statements and risks associated with the current holdings; ■■ Amendment and change of name for IAS 27 – Separate Financial Statements where the requirements concerning separate financial statements are unchanged, while other parts of IAS 27 are superseded by IFRS 10. ■■ Amendment of IAS 28 – Investments in Associates and Joint Ventures, which has been adapted to IFRS 10, IFRS 11 and IFRS 12; ■■ Amendments to IAS 32 – Financial Instruments: Presentation and amendments in IFRS 7 – Financial Instruments: Disclosures clarifying some of the requirements for offsetting financial assets and financial liabilities on the balance sheet. Nuon is currently analysing the effects that application of the amendments will entail. New standards, amendments of standards and interpretations issued by IASB/IFRIC which at 31 December 2012 had not yet been endorsed by the EU: ■■ IFRS 9 – Financial Instruments is a new standard that is currently being developed to supersede IAS 39 Financial Instruments: Recognition and Measurement. The first part of the revision of the standard has been published and pertains to recognition and measurement of financial assets and liabilities. IFRS 9 prescribes that financial assets are to be divided into two classifications – those measured at fair value and those measured at amortised cost. Classification is made at the time the financial asset is initially recognised based on the characteristics of the asset and the company’s business model. For financial liabilities, no major changes have been made compared with IAS 39. The biggest change pertains to liabilities identified at fair value. For these, the portion of the change in fair value that is attributable to own credit risk is to be reported in other 74 ■■ ■■ comprehensive income instead of through profit or loss, insofar as this does not cause an inconsistency in the reporting. The standard will be complemented with rules on impairment and hedge accounting. At present the standard is expected to take effect on 1 January 2015 at the earliest. Pending the completion of all parts of the standard, the group has not yet evaluated the effects of the new standard; ‘Improvements to IFRSs’ (issued in May 2012) aim to streamline and clarify the accounting standards concerning presentation, recognition and measurement including changes in terminology or amendments of an editorial nature. The changes are to be applied for the 2013 financial year, but are not expected to have any significant effect on Nuon’s consolidated accounts; Investment Entities (Amendments to IFRS 10, IFRS 12 and IAS 27) provides an exception to the consolidation requirements for companies that meet the definition of an investment entity. The changes are to be applied for the 2014 financial year, however, Nuon is not affected by them. Principles for consolidation Subsidiaries The consolidated accounts comprise the financial data of Nuon and its subsidiaries. Subsidiaries are companies over which Nuon, either directly or indirectly, has the power to control both operational and financial policies in order to benefit from them. In order to ascertain whether or not Nuon has control, actual and potential voting rights that are currently exercisable or convertible are taken into account, as well as the existence of other agreements enabling Nuon to control the operations and financial policies. The assets, liabilities and results of subsidiaries are fully consolidated. The results of consolidated subsidiaries that have been acquired during the year are consolidated as of the date Nuon effectively acquired control over these subsidiaries. Consolidation of these subsidiaries ceases as of the moment Nuon no longer controls the subsidiary. The interests of third parties in Equity and the Total comprehensive income are presented separately under the items Equity attributable to Non-controlling interests and Total comprehensive income for the year attributable to Non-controlling interests. The item Non-controlling interests on the balance sheet consists of the share of non-controlling interests in the fair value of the identified assets and liabilities of subsidiaries on the date of acquisition and the share of non-controlling interests in the movements in Equity as of that date. The acquisition method is applied in the case of an acquisition of a subsidiary by the group. The purchase price of an acquisition consists of the fair value of the assets transferred, the equity instruments that were issued and the assumed or acquired liabilities. The identifiable < Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 assets and liabilities and contingent liabilities that are acquired are initially recognised at fair value at the date of acquisition, irrespective of the amount that is attributable to non-controlling interests (see also the accounting policies for goodwill). Intercompany transactions, balance sheet items and unrealised gains on transactions with and between subsidiaries are eliminated. Unrealised losses are also eliminated, unless the transaction gives rise to the recognition of impairment charges. Where applicable, the accounting policies of subsidiaries have been adjusted in order to ensure the consistent application of accounting policies across the group. Associates and joint ventures Associates are entities over which Nuon, directly or indirectly, exercises significant influence on the financial and operational policies, but over which Nuon has no control. Significant influence is assumed when Nuon can exercise between 20% and 50% of the voting rights. Joint ventures are agreements by which Nuon, together with one or more parties, conducts activities that are controlled jointly by all parties involved. Investments in associates and interests in joint ventures are measured in accordance with the equity method. Initial measurement is at cost. The carrying amount of the associate or the joint venture includes the goodwill (adjusted for the accumulated impairments that may have been recognised) paid at the date of acquisition of the associate or conclusion of the joint venture and Nuon’s share in the movements in the equity of the associate or joint venture after the date of the transaction. In the case that the (accumulated) losses exceed the carrying amount, these losses are no longer recognised unless Nuon has the obligation or has made payments to make up these losses. In this case, a provision is recognised. Unrealised gains on transactions between the group and its associates or joint ventures are eliminated on a pro rata share of the interest of the group in the associate or joint venture. Unrealised losses are also eliminated, unless the transaction gives rise to the recognition of impairment charges. If appropriate, the accounting policies of associates and joint ventures are adjusted in order to assure a consistent application of accounting policies. Scope of consolidation The significant subsidiaries, associates and joint ventures are listed in note [31]. The information on the equity interests as referred to in sections 379 and 414, Book 2, Part 9 of the Dutch Civil Code has been filed separately with the Amsterdam Trade Register. Fina n c ia l s ta tem ent s 75 Foreign currency translation Translation of transactions and balance sheet items denominated in foreign currency Transactions denominated in foreign currency are translated into the functional currency at the exchange rates prevailing at that time. Monetary assets and liabilities in foreign currency are translated at the exchange rates as at the reporting date. Foreign currency exchange differences resulting from the settlement of transactions denominated in foreign currency or the translation at the reporting date are recognised in the income statement unless these exchange gains or losses are accounted for as cash flow hedges or net investment hedges in a foreign entity. Foreign currency exchange differences on non-monetary items, such as investments that are valued at fair value through the profit or loss, are accounted for as part of the movement in the fair value of the item involved. Translation differences regarding the balance sheet positions and results of foreign subsidiaries The assets and liabilities of subsidiaries of which the functional currency differs from the euro are translated at the exchange rate at the reporting date, whereas the results are translated at the average exchange rate for the period. The resulting exchange rate differences are recognised in Other comprehensive income and included in the Currency translation reserve within Equity. Foreign currency exchange differences resulting from the translation of net investments in foreign entities, loans and other currency instruments that are used as hedges of net investments are recognised in Other comprehensive income and included in Equity. If a foreign entity is sold, the corresponding exchange rate differences are recognised in the income statement as part of the result on the sale. Assets held for sale Non-current assets (or disposal groups) are classified as held for sale if their carrying amount will be recovered principally through a sale transaction rather than through continuing use. The assets are valued at the lower of their carrying amount and fair value less costs to sell and are not subject to amortisation or depreciation. Assets (and liabilities) held for sale are classified as current assets (current liabilities) since the sale transaction is expected to be settled within twelve months after the reporting date. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 76 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 76 Net sales Other operating income Net sales comprises the following components: ■■ Supply of goods – electricity, gas, heating and cooling: net sales from electricity, gas, heating, cooling and other energy-related products are recognised at the moment of supply to the customer, when the sales price has been agreed and the receipt of the sales proceeds can be reasonably assumed. Value-added taxes (VAT) and regulating energy taxes (RET) are not included in net sales; ■■ Supply of goods – heating equipment and other equipment: net sales from the supply of heating and other equipment are recognised at the moment of supply or installation, when practically all risks and rewards with regard to the ownership have been transferred, the sales price has been agreed and the receipt of the sales proceeds can be reasonably assumed; ■■ Work in progress: this encompasses the proceeds from construction activities on behalf of third parties. Sales are determined based on the percentage of completion method; ■■ Income from operating leases: these proceeds are recognised on a straight-line basis over the term of the lease; ■■ Delivery of service/maintenance contracts: the amounts received for maintenance contracts are allocated to the periods to which they relate; ■■ Amortisation of construction contributions: please refer to the specific accounting policies for this item; ■■ Services to external parties such as activities of the Customer Service Center. Other operating income includes the result from the disposal of assets (including subsidiaries, joint ventures and associates): this relates to the net proceeds from the disposal and the carrying amount of the disposed asset. Gains and losses from the disposal of assets are presented as a net amount. Fair value movements of energy commodity contracts and net results of hedging instruments are included both in net sales and cost of energy. This item consists of the following categories: ■■ Trading activities: Nuon actively trades in oil, gas, coal and energy commodity contracts and in options and swaps within set boundaries and risk limits. The trading portfolio is valued at fair value and fair value movements on the open energy commodity positions are recognised in the income statement; ■■ Fair value movements of commodity contracts designated for own use: Nuon uses energy commodity contracts for the physical sale and purchase of raw materials and energy. Optimisation takes place due to uncertainties with regard to future production and consequently the expected and contracted purchases, sales and production deviate from the actual purchases, sales and production. These contracts are recognised at fair value and hedge accounting is applied where this is possible; ■■ Nuon uses derivatives, such as energy commodity contracts, swaps and options, in order to hedge financial risks (mainly price risks) of sales contracts. The net results of these hedging instruments are also reported in net sales or cost of energy; ■■ The non-effective part of hedges: Nuon uses commodity contracts in order to hedge price and other risks that arise from the future expected sales of electricity and gas and from the purchases necessary for covering the generation of power or the sourcing of sales. These contracts are designated as cash flow hedges. The effectiveness tests may demonstrate that the hedges, or part of the hedges, are not effective. The non-effective part of the fair value movements of the hedges is recognised in the income statement. Cost of energy Cost of energy represents the direct and indirect expenses attributable to the supply of power to Nuon’s customers, including the cost of electricity purchased from third parties and the raw materials used for the generation of power and heat. Financial income and expenses These items consist of the following: ■■ Interest income: this includes the interest income on financial interest-bearing assets being loans, receivables and cash and cash equivalents, determined using the effective interest method; ■■ Interest expense: this includes the interest expense on interestbearing liabilities, determined using the effective interest method. In addition, expenses related to the time value of provisions are included. The costs of financing, such as costs of letters of credit, commitment fees, etc., are also reported under this item; ■■ Foreign exchange results: foreign exchange results arising from the translation of transactions denominated in foreign currencies and the translation of financial assets and liabilities and derivatives in foreign currencies are reported under this item. The exchange rate differences arising on cash flow hedges are initially recognised in Equity; ■■ Fair value movements of interest derivatives (including those that are used as fair value hedges) and the corresponding adjustment of the amortised cost value of hedged financial assets and liabilities for the movement in the value of the hedged risk. Intangible assets Goodwill Goodwill is the amount by which the purchase price exceeds the fair value of the identifiable assets and liabilities and contingent liabilities of the subsidiaries, joint ventures or associates acquired. Goodwill paid on the acquisition of subsidiaries is classified under intangible assets. Goodwill paid on the acquisition of joint ventures and associates is part of the value of the joint venture or associate involved. If the purchase price is lower than the fair value of the identifiable assets and liabilities and contingent liabilities (negative goodwill), this difference is recognised in the income statement. The carrying amount of goodwill consists of historical cost less accumulated impairments. Impairment tests are performed annually in order to determine whether the value of the goodwill has to be impaired. The goodwill is taken into account in the determination of the results on the disposal of entities or cash-generating units. < Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Fina n c ia l s ta tem ent s 77 Concessions, permits and licences Concessions, permits and licences are valued at historical cost less accumulated amortisation and accumulated impairments. These assets are amortised over their estimated useful life, using the straight-line method. The term of the concessions, permits and licences is used as the useful life. Historical cost also includes the net present value of the estimated costs of dismantling, site restoration and returning land to its original condition as far as there is a legal or constructive obligation to do so. These costs are capitalised at the moment of acquisition or at a later date when the obligation arises. In both cases, the capitalised costs are depreciated over the expected remaining useful life of the asset involved. Research and development Investments in research activities, undertaken with the prospect of gaining new scientific or technical knowledge and understanding, are recognised in the income statement as incurred. Development activities involve a plan or design for the production of new or substantially improved products and processes. Development investments are capitalised only if these costs can be measured reliably, the product or process is technically and economically feasible, future economic benefits are probable and Nuon intends to, and has sufficient resources to, complete development and to use or sell the asset. Capitalised investments are measured at cost less accumulated amortisation and accumulated impairment losses. Cost includes the cost of materials, direct labour, overhead costs that are directly attributable to the preparation of the asset for its intended use and, if applicable, borrowing costs. Other development investments are recognised in the income statement as incurred. Property, plant and equipment are depreciated over the expected useful lives of the various components of the asset involved, taking account of the expected residual value, using the straight-line method. Property, plant and equipment The item Property, plant and equipment is subdivided into the following categories: ■■ Land and buildings; ■■ Plants and other technical installations; ■■ Gas fields and platforms; ■■ Equipment, tools and fixtures and fittings; ■■ Construction in progress. Property, plant and equipment are measured at historical cost less accumulated depreciation and impairments. Historical cost includes all expenditure directly attributable to the purchase of property, plant and equipment or the production of property, plant and equipment for own use. The cost of assets produced for the company’s own use includes the direct costs of materials used, labour and other direct production costs attributable to the production of the item of property, plant and equipment and the costs required to bring the assets into their current operational condition. The costs of loans associated with the purchase and/or construction of property, plant and equipment are capitalised if the asset is identified as a qualifying asset in accordance with IAS 23. Costs incurred after the date on which the asset has been taken into use are only capitalised as property, plant and equipment if it can be assumed that these costs will generate future economic benefits and when these costs can be measured reliably. Depending on the circumstances, these costs form part of the carrying amount of the asset involved or are capitalised separately. Maintenance expenditure is charged directly to the income statement in the year these costs are incurred. The useful lives of the asset categories are as follows: ■■ Land is not depreciated; ■■ Buildings: 25-50 years; ■■ Plants and other technical installations: 5-40 years for combined heat and power installations, 5-40 years for hydro power installations, 10-20 years for wind power installations; ■■ Equipment, tools and fixtures and fittings: 5-10 years; ■■ Construction in progress is not depreciated. The expected useful lives, residual values and depreciation methods are reviewed annually and adjusted when deemed necessary. Gains or losses on disposals are determined based on the sales proceeds and the carrying amount on the date of the disposal. Impairments Assessments are made throughout the year for any indication that an asset may have decreased in value. If there is an indication of this kind, the asset’s recoverable amount is estimated. For goodwill and other intangible assets with an indefinite useful life and for intangible assets that are still not ready for use, the recoverable amount is calculated at least annually or as soon as there is an indication present that an asset has decreased in value. If the essentially independent cash flow for an individual asset cannot be established for the assessment of any need for impairment, the assets must be grouped at the lowest level where it is possible to identify the essentially independent cash flow (a so-called cash-generating unit). An impairment loss is reported when an asset or cash-generating unit’s reported value exceeds the recoverable amount. Any impairment loss is recognised in the income statement. Impairment of assets attributable to a cash-generating unit is allocated primarily to goodwill. Thereafter, a proportional impairment loss is conducted of other assets that are part of the unit. The recoverable amount is the higher of fair value less costs to sell and value in use. When calculating value in use, the future cash flow is discounted by a discounting factor that takes into consideration risk-free interest and the risk associated with the specific asset. For an asset that does not generate cash flow independently of other assets, the recoverable amount is calculated for the cash-generating unit to which the asset belongs. < Contents financia l sta tem ents Fina n c ia l s ta tem ent s 78 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 78 Impairment losses on goodwill are never reversed. Impairment losses on other assets are reversed if a change has occurred in the assumptions that formed the basis for the calculation of the recoverable amount. An impairment loss is reversed only if the asset’s carrying amount after reversal does not exceed the carrying amount that the asset would have had if the impairment loss had not been recognised. Loans and receivables are initially recognised at fair value adjusted for transaction costs. Loans and receivables are subsequently carried at amortised cost using the effective interest method. If the fair value of these financial assets has been hedged, the amortised cost is adjusted for the profit or loss attributable to the hedged risk. These adjustments are recognised in the income statement. Financial instruments Available-for-sale financial assets Financial assets that are available for sale are carried at fair value on the balance sheet, with changes in value recognised in Other comprehensive income. On the date that the assets are derecognised from the balance sheet, any previously recognised accumulated gain or loss in Other comprehensive income is transferred to the income statement. Holdings in listed companies are measured based on the share price on the balance sheet date. Other shares and participations (note [15]) for which there are no balance sheet date quotations and for which a fair value cannot be established are valued at cost, after taking accumulated impairment losses into account. General IFRS requires that financial assets, which include derivative commodity contracts for trading purposes, are classified in one of the following categories: at fair value through profit or loss, held-to-maturity, loans and receivables and available-for-sale. Financial liabilities, which include derivative commodity contracts for trading purposes, have to be classified in one of the following categories: at fair value through profit or loss, or other financial liabilities. The classification depends on the purpose for which the financial assets and liabilities were acquired. Management determines the classification of financial assets and liabilities at initial recognition. Financial assets are derecognised when the rights to receive cash flows from the asset have expired or have been transferred and Nuon has transferred substantially all risks and rewards of ownership. Financial assets and liabilities are offset and the net amount is reported in the balance sheet when there is a current legally enforceable right to offset the recognised amounts and there is an intention to settle on a net basis or realise the asset and settle the liability simultaneously. Financial assets Financial assets at fair value through profit or loss Financial assets at fair value through profit or loss are financial assets held for trading and are recognised on the trade date. A financial asset is classified in this category if acquired principally for the purpose of selling in the short term. Derivatives are categorised as held for trading unless they are designated as effective hedging instruments as defined by IAS 39. Financial assets carried at fair value through profit or loss are initially recognised at fair value and are subsequently carried at fair value. Transaction costs are expensed in the income statement. Gains or losses arising from changes in the fair value of the financial assets at fair value through profit or loss category are presented in the income statement within Net sales, Cost of Energy or Financial income or expenses in the period in which they arise. Classification depends on the nature of the derivative contract (e.g. commodity contract or interest swap contract or foreign exchange contract). Loans and receivables Loans and receivables are non-derivative financial assets with fixed or floating receipts that are not quoted in an active market. They are included in current assets, except for instruments with maturities of more than 12 months after the end of the reporting period, which are classified as non-current assets. Nuon’s loans and receivables comprise Other non-current receivables, Trade receivables and other receivables and Cash and cash equivalents in the balance sheet (notes [16], [19] and [20]). Impairment of financial assets carried at amortised cost Nuon assesses at the end of each reporting period whether there is objective evidence that a financial asset or group of financial assets requires impairment. A financial asset is impaired if there is objective evidence of impairment as a result of one or more events impacting the estimated future cash flows of the financial asset that can be reliably estimated. Nuon uses criteria indicating the creditworthiness of the borrower to determine whether there is objective evidence of an impairment loss. The amount of the loss is measured as the difference between the asset’s carrying amount and the present value of estimated future cash flows (excluding future credit losses that have not been incurred) discounted at the financial asset’s original effective interest rate. The loss is recognised in the income statement. Previously recognised impairments may be reversed following changed conditions and/or changed estimates. Financial liabilities Financial liabilities at fair value through profit or loss Financial liabilities at fair value through profit or loss are financial liabilities held for trading and are recognised on the trade date. A financial liability is classified in this category if acquired principally for the purpose of selling in the short term. Derivatives are categorised as held for trading unless they are designated as effective hedging instruments in accordance with IAS 39. Financial liabilties carried at fair value through profit or loss are initially recognised at fair value and are subsequently carried at fair value. Transaction costs are expensed in the income statement. Gains or losses arising from changes in the fair value of the financial liabilities at fair value through profit or loss category are presented in the income statement within Net sales, Cost of Energy or Financial income or expenses in the period in which they arise. Classification depends on the nature of the derivative contract (e.g. commodity contract or interest swap contract or foreign exchange contract). < Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Other financial liabilities This category includes interest-bearing and non-interest-bearing financial liabilities that are not held for trading. They are included in current liabilities, except for liabilities with maturities greater than 12 months after the end of the reporting period, which are classified as non-current liabilities. Nuon’s other financial liabilities comprise Interest-bearing liabilities and Trade payables and other liabilities in the balance sheet (notes [22] and [27]). Other financial liabilities are initially recognised at fair value adjusted for transaction costs and are subsequently carried at amortised cost using the effective interest method. Derivatives and hedge accounting General Nuon uses different types of derivative instruments (forwards, futures and swaps) to hedge various financial risks, currency risks, electricity and fuel price risks and interest rate risks. Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently remeasured at their fair value. The fair values are derived from market prices that are listed in active markets or by using comparable recent market transactions or valuation methods, e.g. discounted cash flow models and option pricing models in the case that there is no active market. A derivative contract is classified as either current or non-current in the balance sheet based on the last delivery month of the derivative contract. Accounting for the movements in fair value of derivatives The accounting treatment for the movements in fair value of derivatives depends on whether the derivative is designated as held for trading purposes or as a hedging instrument and, if the latter is the case, the risk that is being hedged. In principle, all fair value movements of derivatives are recognised in the income statement. The exception to the general principle that fair value movements are recognised in the income statement is applicable for derivatives for which cash flow hedge accounting is applied. Commodity contracts Nuon uses energy commodity contracts for oil, gas, coal and electricity for the purpose of the production, sale and purchase of energy. The majority of these contracts, which can be settled as derivatives, are valued at fair value through profit or loss. Hedge accounting is applied for these contracts if possible. For further information, please refer to note [3]: Estimations and assessments. Derivatives used for hedging Nuon uses derivatives to hedge foreign exchange risks on assets and liabilities, and fair value and cash flow risks arising from energy commodity contracts. Nuon only applies cash flow hedge accounting. These hedge transactions hedge the risk of movements in (future) cash flows that may affect profit or loss. The hedges are attributable to a specific risk that is related to a balance sheet item or a future transaction that is highly probable. The effective part of the changes in the fair value of the hedge is recognised in other comprehensive income (‘OCI’) in the Fina n c ia l s ta tem ent s 79 hedge reserve. The non-effective part is taken to the income statement. The accumulated amounts that are taken to OCI are recycled to the income statement in the same period in which the hedged transaction is recognised in the income statement. However, if an anticipated future transaction that is hedged leads to the recognition of a non-financial asset or liability, the accumulated value movements of the hedges are included in the initial measurement of the asset or liability involved. If a hedge ceases to exist, or is sold, or if the criteria for hedge accounting are no longer being met, the accumulated fair value movements are held in equity until the anticipated future transaction is recognised in the income statement. If an anticipated future transaction is no longer expected to take place, the accumulated fair value movements that were recognised in OCI are recycled to the income statement. Leasing Leases where Nuon acts as lessor Finance leases Nuon has concluded a number of leases for energy-related installations. Where all risks and rewards with regard to the ownership of the assets have effectively been transferred to the lessee, the lease is accounted for as a finance lease. The net present value of the lease payments, together with the residual value if appropriate, is recognised as the carrying amount on the balance sheet. The estimated residual values used in the determination of Nuon’s gross investment that are not guaranteed by parties other than the lessee are reviewed periodically. If the residual value is expected to be lower, the decrease of the finance lease receivables is charged directly to the income statement. The lease payments received are treated as repayments of, and interest payments on, the investment of Nuon in the lease. The interest income reflects the effective interest on Nuon’s net investment. Operating leases In addition to finance leases, Nuon has concluded a number of operating leases for energy-related installations. Operating leases are leases that are not designated as finance leases and where the risks and rewards with regard to the ownership of the assets have not been effectively transferred, or not completely transferred, to the lessee. The assets that are leased to third parties under operating leases are classified under the item Property, plant and equipment. The proceeds from operating leases are recognised in the income statement on a straight-line basis over the lease term. Leases where Nuon acts as lessee Finance leases If all risks and rewards with regard to the ownership have effectively been transferred to Nuon, the contract is accounted for as a finance lease. In this case an asset and a liability are recognised on the balance sheet at the lower of the fair value and the net present value of the future lease payments. The asset is depreciated over the shorter of the useful life of the asset and the term of the lease contract. Consequently, the lease payments are regarded as repayment of principal amounts and interest expenses for the counterparty (lessor). The interest expenses reflect the effective interest on the investment made by the lessor. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 80 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 The assets that Nuon holds under finance leases are recognised as Property, plant and equipment. The corresponding lease obligations are recognised as non-current liabilities. Operating leases Operating leases are leases that are not classified as finance leases and where the risks and rewards with regard to the ownership of these assets have effectively not been transferred, or not completely transferred, to the lessee. The cost of operating leases is charged to the income statement. Inventories General Inventories, except for coal, oil, gas and emission allowances inventories, are valued at the lower of cost and net realisable value. These inventories consist of raw materials and consumables, inventories in process of production, finished goods and spare parts. The cost of inventories is determined by using the FIFO (first-in, first-out) method. Net realisable value is determined using the estimated sales price under normal operating circumstances, less the estimated selling costs. In contrast to the above, coal, oil and gas inventories are valued at fair value less costs-to-sell, as these inventories form part of the trade position in this type of commodity. Movements in the fair value of coal, oil and gas inventories are recognised in the income statement in the period in which the movement takes place. Emission allowances With regard to the accounting for emission allowances a distinction is made between emission allowances designated for own use, necessary to cover the number of rights required for the actual emissions, and emission allowances that are held for trading purposes. Emission allowances designated for own use are recognised at cost. When actual emissions exceed the volume of emission allowances available, a liability is recognised for the deficit and charged to the income statement, measured at market prices. These liabilities are subsequently carried at fair value (market price) until additional emission allowances are purchased to offset the deficit. Gains or losses arising from changes in the fair value of these deficits are presented in the income statement within Operating expenses in the period in which they arise. The trading position in emission allowances is accounted for at market prices at the reporting date and changes are recognised directly in the income statement. The possibility of converting Certified Emissions Reductions (CERs) or Emissions Reduction Units (ERUs), into (European) emission allowances is taken into account for the trading positions in CERs and ERUs. 80 Cash and cash equivalents The item Cash and cash equivalents comprises all liquid financial instruments with a maturity date at inception of less than three months. Cash and cash equivalents include cash at hand, cash held on bank accounts, cash held at banks through the cash pool of Vattenfall, short-term deposits held at Vattenfall, call money and other short-term deposits. Amounts owed to banks are only classified as cash and cash equivalents when Nuon has the right to offset amounts owed and due held on bank accounts with the same banks and Nuon has the intention to use this right. Amounts owed to credit institutions are reported under the item Interest-bearing liabilities. Construction contributions, government grants, investment premiums and operating subsidies Construction contributions Contributions to construction and payments received from customers, property developers and local and regional governmental bodies for the costs incurred for heating infrastructure of new housing projects and industrial estates are measured at their fair value and subsequently recognised as Deferred income on the balance sheet. Deferred income is amortised over the expected useful lives of the assets involved. Government grants, investment premiums and operating subsidies Government grants, investment premiums and operating subsidies are recognised at fair value if there is reasonable certainty that the criteria for receiving the grant or premium are or will be met, and that the grant or premium will be received. Grants and premiums received relating to a non-current asset are recorded as a reduction of the asset. Government grants and operating subsidies that do not relate to non-current assets are taken to income at the moment the associated costs are incurred. Income taxes and deferred taxes Deferred tax assets and liabilities that arise from temporary differences between the carrying amount in the consolidated accounts and the carrying amount for tax purposes are determined based on the corporate income tax rates that are currently applicable or will be applicable, based on current legislation, at the time of settlement of the deferred tax asset or liability. Deferred tax assets, are only recognised if it can be reasonably assumed that sufficient future taxable income will be available. Deferred tax assets and liabilities are only offset if Nuon has a legal right to offset current tax assets and liabilities and the assets and liabilities relate to taxes that are levied by the same tax authority or governmental body. Deferred tax assets and liabilities are measured at nominal value. < Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 The corporate income tax charge is determined based on the applicable rates for corporate income taxes and is measured at nominal (i.e. undiscounted) value. The effective tax rate is affected by permanent differences between the results for tax purposes and financial reporting purposes as well as the possibilities of the utilisation of tax losses carried forward, to the extent that no deferred tax assets can be recognised for these tax losses. Provisions for employee benefits Multi-employer plans Nuon has a number of defined benefit plans and defined contribution plans for which contributions are generally paid to pension funds or insurance companies. The most significant pension plans have been transferred to the ABP pension fund and the ‘Metaal en Techniek’ pension fund. These plans can be characterised as multi-employer plans. The pension plans offered by these funds are, in fact, defined benefit plans; however, as Nuon does not have access to the required information, both pension plans are treated as defined contribution plans. The pension contributions paid during the financial year are accounted for as pension costs in the consolidated accounts. If there is a contractual agreement with a multi-employer plan determining how a surplus is distributed to the participants or a deficit is to be financed, and the plan is accounted for as a defined contribution plan, a receivable or liability following from the agreement is recognised in the balance sheet. The resulting gains or losses are recognised in the income statement. The pensions of the majority of Nuon’s workforce, which have been transferred to the ABP pension fund and the ‘Metaal en Techniek’ pension fund, do not contain the aforementioned contractual agreements. As a result, no receivable or liability has been recognised in the balance sheet. Other long-term employee benefits Other long-term employee benefits include plans, other than pension plans, in which payment does not occur within 12 months after the end of the annual reporting period in which the employees render the related service. These plans consist of long-term sickness benefits, jubilee benefits, disability benefits for former employees, conditional bonuses and additional annual leave for older employees. These obligations have not been transferred to pension funds or insurance companies. The obligation for other long-term employee benefits recognised in the balance sheet consists of the net present value of the vested benefits. If appropriate, estimates are used for example for future salary raises, employee turnover and similar factors. These factors are incorporated in the calculation of the provision. Changes in the provision resulting from changes in actuarial assumptions used and changes in the benefits are taken directly to the income statement. Fina n c ia l s ta tem ent s 81 The service costs attributable to the year of service and the accretion of interest to the provision are reported under the item Employee compensation and benefit expenses in the income statement. Termination benefits Termination benefits are benefits resulting from the decision of Nuon to terminate the employment contract before the retirement date, or resulting from the voluntary decision of an employee to agree to the termination of the employment contract. The nature and amount of the termination benefits are laid down in the Social Plan. The Social Plan is renegotiated periodically. A provision is only recognised when Nuon has drawn up a detailed plan for the restructuring, the plan has been approved and communicated, and it is not probable that the plan will be withdrawn at a later date. The provision is measured at the present value of the expenditures expected to be required to settle the termination benefit obligation. Other provisions Provisions are recognised when: ■■ There is a legal or constructive obligation as at the reporting date, arising from events that occurred before the reporting date; ■■ It can be reasonably assumed that there will be an outflow of economic resources in order to settle the obligation; ■■ The obligation can be reliably estimated. Provisions are measured at the present value of the expenditures expected to be required to settle the obligation using a pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the obligation. The increase in the provision due to passage of time is recognised as interest expense. Policies for the consolidated statement of cash flows The consolidated statement of cash flows is prepared in accordance with the indirect method. The movement in Cash and cash equivalents is derived from Result before tax according to the income statement. Exchange rate differences are eliminated as far as they did not lead to cash flows. In addition, non-cash transactions (such as finance leases) are excluded from the Cash flows from investing and/or financing activities. The financial consequences of the acquisition or sale of subsidiaries, joint ventures and associates are shown separately in the Cash flow from investing activities. As a result, the cash flows presented do not necessarily reconcile with the movements in the items in the consolidated balance sheet. The definition of cash and cash equivalents used in the consolidated statement of cash flows and balance sheet includes bank overdraft, if applicable, which are recognised under interest-bearing liabilities. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 82 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Note 3 Important estimations and assessments in the preparation of the consolidated accounts Preparation of the consolidated accounts in accordance with IFRS requires the company’s Management Board to make estimations and assessments as well as to make assumptions that affect application of the accounting policies and the reported amounts of assets, liabilities, income and expenses. The estimations and assessments are based on historic experience and other factors that seem reasonable under current conditions. The results of these estimations and assessments are then used to establish the reported values of assets and liabilities that are not otherwise clearly documented from other sources. The final outcome may deviate from the results of these estimations and assessments. The estimations and assessments are revised on a regular basis. The effects of changes in estimations are reported in the period in which the changes were made if the changes affected this period only, or in the period the changes were made and future periods if the changes affect both the current period and future periods. Important estimations and assessments are described below. Impairment testing for intangible assets and property, plant and equipment Nuon has reported substantial values in the balance sheet regarding intangible assets and property, plant and equipment. These are tested for impairment in accordance with the accounting policies described in note [2] to the consolidated accounts, Accounting policies. The recoverable amount for cash-generating units is determined by calculating the value in use or fair value less costs-to-sell. These calculations require certain estimates to be made regarding future cash flows and other assumptions for example, on the required rate of return. For 2012 Nuon has reported impairment losses including reversed impairment losses to the amount of EUR 1,076 million negative (2011: EUR 9 million positive). These impairment losses are further described in notes [13] and [14] to the consolidated accounts. Employee benefits and other provisions For provisions, such as environmental restoration provisions, provisions for onerous contracts, personnel-related provisions for non-pension purposes, provisions for tax and legal disputes or other provisions, a discount rate of 2.0% was used (2011: 2.5% or 3.0%). For further information on these provisions, see notes [24] and [25] to the consolidated accounts. 82 Income taxes and deferred taxes Nuon reports deferred tax assets and liabilities that are expected to be realised in future periods. In calculating these deferred taxes, certain assumptions and estimates must be made regarding future tax consequences pertaining to the difference between assets and liabilities reported on the balance sheet and their corresponding tax values. The deferred tax assets and liabilities are measured based on the assumptions that future earnings for Nuon’s units will correspond to previously reported earnings, that applicable tax laws and tax rates will be unchanged in the countries in which Nuon is active, and that applicable rules for exercising tax loss carryforwards will not be changed. Nuon also reports future expenses arising from ongoing tax audits under Provisions. The outcome of these may deviate from the estimates made by Nuon. For further information on taxes, see note [26] to the consolidated accounts. Held for sale According to IFRS 5 Non-current Assets Held for Sale and Discontinued Operations, an entity shall classify a non-current asset (or disposal group) as held for sale if its carrying amount will be recovered principally through a sale transaction rather than through continuing use. For that to be the case, certain criteria need to be fulfilled. The assets need to be available for immediate sale in its present condition subject only to usual and customary terms. Further, the sale must be highly probable, meaning that a plan for the disposal must have been prepared and approved at the appropriate level of management, an active program for the disposal must have been initiated and the asset must be marketed for sale at a price that is reasonable in relation to its current fair value. In addition, the sale should be expected to be completed within one year from the date of classification. At 31 December 2012, management was of the opinion that there are no assets that comply with the requirements in IFRS 5 to be recognised as Assets held for sale. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Note 4 Acquired and divested operations The following changes in consolidation are applicable for these consolidated accounts: ■■ In May 2012 Nuon sold all the assets of Helianthos; ■■ In December 2011 the sale of N.V. Nuon Belgium, including Nuon Power Generation Walloon N.V. and Nuon Wind Belgium N.V., was completed. The results of Nuon Belgium were consolidated until 31 December 2011. The assets and liabilities were not included in the consolidated balance sheet at 31 December 2011. The shares were transferred on 10 January 2012; 83 ■■ ■■ In October 2011 Nuon increased its share in Zuidlob Wind B.V. from 5% to 100%. The assets, liabilities and results have been included in these consolidated accounts from 3 October 2011; In June 2011 the sale of Nuon E&P to Tullow Oil plc was completed. The results of Nuon E&P were no longer included as from 30 June 2011. The shares were transferred on 30 June 2011. Note 5 Net sales Net sales 2012 Electricity Gas Heating and other products Total Net sales and cost of energy include the fair value movements of commodity derivatives. The total impact of these fair value movements was EUR 25 million negative in 2012 (2011: EUR 39 million negative). 2011 1,375 1,853 677 2,081 3,905 4,522 1,797 644 This EUR 25 million represents the net effect of accounting for derivatives at fair value through profit or loss. It consists of the fair value changes on settled and unsettled derivatives contracts. Note 6 Other operating income Other operating income 2012 2011 Other 1 107 Total 1 107 The item Other operating income in 2011 consisted mainly of the gain on the divestment of Nuon Belgium and Nuon E&P. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 84 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 84 Note 7 Cost of energy Cost of energy 2012 Electricity Gas Heating and other products Total 2011 -458 -1,852 -296 -1,688 -2,606 -2,919 -1,152 -79 Note 8 Employee compensation and benefit expenses Employee compensation and benefit expenses 2012 Wages and salaries Social security contributions Pension expenses Termination benefit expenses Other long-term employee benefit expenses Other personnel expenses Total 2011 -314 -32 -38 -39 -18 -15 -333 -456 -425 -33 -36 -10 -2 -11 The number of employees is shown in the following table. Number of employees (FTEs) 2012 2011 Average Employed FTEs 5,325 5,641 5,200 5,490 76 99 As at 31 December Employed FTEs Number of employees abroad < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 85 Note 9 Other operating expenses Other operating expenses 2012 2011 Other expenses -105 -73 -117 -142 -24 -4 Total -465 External hires and consultants Marketing and sales expenses Operating and maintenance expenses Office and ICT expenses Costs charged by Vattenfall and its subsidiaries -101 -94 -80 -139 -23 -3 -440 Note 10 Financial income Financial income 2012 2011 Interest income deposits and call money – 3 Financial income current account with Vattenfall 2 Currency translation differences – 10 – Total 10 13 Other financial income 7 1 Note 11 Financial expenses Financial expenses 2012 2011 Other financial expenses -11 -2 - -6 Total -13 -17 Interest on loans and liabilities Interest added to provisions -7 -4 < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 86 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 86 Note 12 Income tax expense Income tax expense 2012 2011 Movement in deferred taxes 30 195 -98 Total 225 -131 Current tax expense -33 The following table provides a reconciliation between the corporate income tax rate in the Netherlands and the effective tax rate. Reconciliation of effective corporate income tax rate % 2012 Enacted corporate income tax rate in the Netherlands 2011 25.0 25.0 -2.0 - Other 0.0 -1.2 0.4 -0.1 -0.1 0.0 -0.1 -0.9 Effective corporate income tax rate 23.9 22.9 Impact of: - Valuation of temporary differences - Prior-year adjustments - Non-deductible cost - Tax-exempt income - Unrecognised tax losses - (Foreign) tax rate difference The statutory tax rate is 25.0% (2011: 25.0%). The effect of the difference between the statutory tax rate and other (foreign) tax rates is disclosed in the corresponding line. 5.0 0.5 -5.4 0.3 0.4 < Fina n c ia l s ta tem ent s Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 87 Note 13 Intangible assets Intangible assets Exploration and evaluation assets Goodwill Other intangible assets Total As at 1 January 2011 Historical costs 211 98 39 348 Accumulated amortisation and impairments -43 -2 -8 -53 Carrying amounts as at 1 January 2011 168 96 31 295 Movements 2011 Investments and new consolidations 3 - 42 45 -105 -96 - -201 Impairments - - -1 -1 Amortisations - - -1 -1 Transfers and other movements - - 21 21 -102 -96 61 -137 Disposals Total As at 31 December 2011 Historical cost 93 - 102 195 Accumulated amortisation and impairments -27 - -10 -37 Carrying amount as at 31 December 2011 66 - 92 158 - - -1 -1 -2 -1 -1 -2 Accumulated amortisation and impairments 93 -27 - 96 -6 189 -33 Carrying amount as at 31 December 2012 66 – 90 156 Movements 2012 Amortisation Transfers and other movements Total As at 31 December 2012 Historical cost The Other intangible assets item mainly comprises concessions, permits and licences. Concessions, permits and licences are amortised over their term. Transfers and other movements mainly relates to reclassifications from or to Property, plant and equipment. Investments and new consolidations The investments and new consolidations in 2011 related partly to the acquisition of Zuidlob Wind B.V. Disposals The disposals in 2011 related to the sale of Nuon E&P. Impairment The goodwill as at 31 December 2012 related to subsidiaries acquired in former years (mainly in the Energy Related Services business). Goodwill is not subject to amortisation, but is tested annually for impairment. Impairment testing has been conducted through calculation of the value in use of the assets to which the goodwill is allocated. Impairment testing on goodwill has been conducted in the third quarter of 2012. The main assumptions management used in calculating the projected future cash flows, were based on the business plan for the coming five years and the residual values. In the business plan period, the estimated annual growth of revenue varies from 4% till 10%. The projected future cash flows in the residual value are based on a growth factor of 1.0% (2011: 1.5%). A change of the annual growth factor by +/- 0.5% would affect the estimated value in use of the Energy Related Services business by approximately +/- EUR 55 million. Future cash flows have been discounted to value in use using a discount rate of 5.1% (2011: 5.3%) after tax. A change of discount rate by +/- 0.5% would affect the estimated value in use of the Energy Related Services business by approximately -/+ EUR 66 million. In the year’s impairment testing, the calculated value in use exceeds the carrying amount. Based on the current calculation the assets’ value in use exceeds the carrying value by an amount of EUR 0.2 billion. Consequently, no impairment has been recognised. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 88 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 88 Note 14 Property, plant and equipment Property, plant and equipment Plants and other technical installations Land and buildings Equipment, tools, and fixtures and fittings Gas fields and platforms Construction in progress Total As at 1 January 2011 Historical cost 120 2,093 647 991 1,504 5,355 Accumulated depreciation and impairments -63 -1,011 -319 -555 - -1,948 57 1,082 328 436 1,504 3,407 Reclassification of historical cost - 109 - -104 -5 - Reclassification of depreciation and impairments - -26 - 26 - - Total - 83 - -78 -5 - 1,053 Carrying amount as at 1 January 2011 Reclassifications 2011 Movements 2011 Investments 2 7 - 38 1,006 Disposals -3 -30 -298 -31 -10 -372 Depreciation -3 -120 -38 -75 - -236 Impairments -33 -4 -1 - -13 -15 Reversal of impairments - 39 - 3 - 42 Transfers and other movements 7 168 8 78 -282 -21 -1 63 -328 - 699 433 Total As at 31 December 2011 Historical cost 125 2,233 - 839 2,228 5,425 Accumulated depreciation and impairments -69 -1,005 - -481 -30 -1,585 Carrying amount as at 31 December 2011 56 1,228 - 358 2,198 3,840 2 -3 -2 -1 -1 -5 3 -5 -123 -362 497 10 - 42 -4 -57 33 14 731 -32 -713 -530 -544 778 -44 -182 -1,076 -1 -525 Movements 2012 Investments Disposals Depreciation Impairments Transfers and other movements Total As at 31 December 2012 Historical cost 109 2,893 - 789 2,302 6,093 Accumulated depreciation and impairments -58 -1,655 - -417 -648 -2,778 Carrying amount as at 31 December 2012 51 1,238 - 372 1,654 3,315 < Contents financia l sta tem ents N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Borrowing costs The borrowing costs of Nuon that can be attributed to the acquisition, production or construction of qualifying assets amounted to EUR 8 million (2011: EUR 13 million) and are included in the investment. The average interest rate for borrowing amounted to 1.5% (2011 3.4%). Operating leases Property, plant and equipment includes EUR 94 million (2011: EUR 84 million) relating to assets for which operating lease contracts have been agreed upon with third parties and for which Nuon is the lessor. Reclassification 2011 As a result of the alignment of the asset classification with Vattenfall asset categories, a reclassification was made between different categories of EUR 109 million of historical costs and EUR 26 million of related accumulated depreciation. Investments Investments in 2012 and 2011 mainly relate to the construction of the Nuon Magnum power plant in Eemshaven, two gas-fired power plants in Amsterdam and Diemen and the Zuidlob wind farm. Government grants Property, plant and equipment included government grants for an amount of EUR 17 million (2011: EUR 27 million). There are no unfulfilled conditions or contingencies attached to these grants. Disposals The disposals in 2011 mainly related to the sale of Nuon E&P and Nuon Belgium. Impairments and reversal of impairments As part of the Vattenfall group, impairment testing has been conducted through calculation of the value in use for the Business Units, which is the basis for the cash-generating units. The organisational changes within Vattenfall in 2012 have not changed the structure of the CGUs. During the year an impairment loss of EUR 1,076 million (2011: EUR 9 million gain) was recognised, of which EUR 1,059 million related to CGU Thermal Power in the Generation segment. This impairment was caused by further deterioration of market conditions, particularly in relation to electricity generation. Margins are under pressure by, on the one hand falling demand and on the other hand increased production capacity and more imports. By focusing more on reducing costs and improving the commercial deployment of power plants we have managed Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s 89 to compensate the negative effect in part. On the basis of the forecast we concluded that the book value of our Thermal assets exceeded the estimated value in use, specifically for the gas-fired power plants, resulting in this impairment. The main assumptions used in calculating projections of future cash flows for CGU Thermal Power within the Generation segment are – for the power generating assets – based on forecasts of the useful life of the respective assets. In other respects, they are based on the business plan for the coming five years, after which their residual value is taken into account, based on a long-term market outlook. The calculated revenues in these forecasts are based on Vattenfall’s long-term pricing projections, which are the result of a large number of simulations of the prices of oil, gas, electricity and CO2 emission allowances in the relevant commodity markets. In general it can be stated that a further decrease of projected spark spreads in the future is likely to result in additional impairments for the Thermal asset portfolio. In calculations of the value of powergenerating assets in the Generation segment, a so-called flexibility value is taken into account. Most of the power-generating assets have a technical degree of flexibility that gives the owner the opportunity to adapt generation to current prices in the market. If spot prices are low, a production plant can reduce its generation or even go off line during the time in which generation would be unprofitable. On the other hand, a production plant can be brought back on line or be ramped up in cases where spot prices allow for positive production margins. In option valuation theory, this asymmetry in potentially earned margins results in an additional value component. This flexibility value is mainly dependent on two key elements: the volatility of energy prices, and the technical flexibility of the power plants, which affects decisions in the daily production optimisation. The main driving force behind the estimated flexibility value for the power generating assets in the Generation segment is the effect of production optimisation; however, calculation of the flexibility value is also affected by a multitude of simulation scenarios for future prices of electricity, fuel and CO2 emission allowances. The calculation of these scenarios takes into account fundamental market dynamics, including the historical as well as the anticipated future level of volatility. Future cash flows have been discounted to value in use using a discount rate of 5.1% (2011: 5.3%) after tax. A change of the discount rate by +/- 0.5% would affect the estimated value in use of the CGU Thermal Power in the Generation segment by approximately EUR -/+ 217 million. An increase in the discount rate by 0.5% would give rise to a need to recognise an additional impairment of book value of fixed assets of approximately EUR 217 million in CGU Thermal Power. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 90 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Value of assets held under finance leases The value of assets held under finance leases totalled EUR 8 million as at year-end 2012 (2011: EUR 15 million) and are classified under Equipment, tools, and fixtures and fittings. These finance leases relate to property, plant and equipment for the production of renewable energy, such as wind farms, solar and biomass generation assets. The heating networks belonging to Alliander N.V. which had been placed within a cross-border lease, were subleased to N.V. Nuon Warmte as of mid 2008, now part of Nuon. This was done in connection with 90 the implementation of the Independent Network Operation Act (WON) and the preparations for the unbundling of our former shareholder N.V. Nuon. The strip risk (the part of the termination value – i.e. the possible compensation payable by Nuon to Alliander N.V. in the event of premature termination of the transaction – that cannot be settled from the deposits and investments held for this purpose) related to these subleased assets is borne by Nuon and amounted to USD 35 million as at year-end 2012 (2011: USD 47 million). As these subleases are still operational, no liability for this strip risk is included in the balance sheet. Note 15 Participations in associated companies and joint ventures and other shares and participations Participations in associated companies and joint ventures and other shares and participations Carrying amount as at 1 January Associates 2012 2011 14 14 Joint ventures 2012 2011 83 81 Other shares and participations 2012 2011 14 16 Movements Investments - – - - 6 4 Capital repayment - – -4 - -8 -2 - 18 -19 22 - - Disposals Share in results Dividends received Impairments Currency translation adjustments and other movements Total Carrying amount as at 31 December Other shares and participations mainly include development-stage clean energy investments. - – – – - – 14 -12 - – -5 14 78 – -6 2 1 5 83 19 14 - -2 < Fina n c ia l s ta tem ent s Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 91 Financial information of investments in associates Assets Liabilities Revenue Profit/ (Loss) % Interest Carrying held amount 2012 64 B.V. NEA, the Netherlands – – 1 23 Total 14 14 2011 B.V. NEA, the Netherlands 64 – – – 23 Total 14 14 Financial information of investments in joint ventures Noncurrent assets Current assets Provisions Longterm liabilities Shortterm liabilities 7 - 17 55 2 10 Revenue Expenses Profit/ (Loss) % Interest held Carrying amount 2012 NoordzeeWind C.V., the Netherlands Other 71 1 6 Total 78 Westpoort Warmte B.V. 149 61 19 7 50 11 19 8 31 2 50 50 2011 NoordzeeWind C.V., the Netherlands Westpoort Warmte B.V. 160 19 7 20 1 55 15 39 50 61 8 - 55 12 8 6 2 50 75 - Other 10 Total 83 Note 16 Other non-current receivables Other non-current receivables consist mainly of loans and receivables (including incremental costs) with related parties of which EUR 5 million is current. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 92 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 92 Note 17 Derivatives Derivatives Current assets 2012 Non-current assets 2012 2011 2011 Current liabilities 2012 2011 Non-current liabilities 2012 2011 Trading derivatives Commodity contracts 1,742 2,207 911 620 1,399 2,003 795 637 Treasury contracts 37 1,779 72 20 931 36 43 1,442 66 42 837 652 Total 2,279 656 2,069 15 Cash flow hedges 115 89 89 -1,302 -1,811 537 583 Commodity contracts Treasury contracts Total Effect from netting agreements Total 60 60 107 The commodity contracts mainly relate to forward contracts for oil, gas, coal, power and emission allowances. The derivatives increased mainly due to the purchase of a CO2 portfolio (EUR 284 million) 8 207 28 99 99 -567 -422 453 262 28 - 213 109 109 60 -1,194 -1,786 -675 -447 347 496 271 265 6 60 - from Vattenfall Energy Trading Germany (‘VET Germany’) in mid-2012, of which a significant part has been settled during the year. Note 18 Inventories Inventories 2012 2011 Inventories at fair value 33 1 273 153 Total 307 186 Raw materials and consumables Finished goods Inventories at fair value include coal, gas, emission allowances and oil inventories. 32 1 Inventories measured at the lower of cost and net realisable value were written down in 2012 by EUR 1 million (2011: EUR 1 million). < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 93 Note 19 Trade receivables and other receivables Trade receivables and other receivables Trade receivables - regular sales Trade receivables - trade activities Provisions for impairments on trade receivables 2012 414 398 -43 2011 461 438 -51 Trade receivables (net) 769 Taxes and social security premiums 13 421 238 143 Receivables from related parties Other receivables Accrued income and prepayments Total The net balance of trade receivables from regular sales relate mainly to energy receivables in the business and consumer markets. Receivables from trading activities have a maximum credit term of one month as they are normally settled in the month after invoicing. 848 17 54 390 41 1,584 1,350 At the end of 2012, the impairments on trade receivables totalled EUR 43 million (2011: EUR 51 million). An impairment charge on trade receivables of EUR 28 million (2011: EUR 25 million) was recorded in other operating expenses in the income statement in 2012. Current tax assets 2012 2011 Corporate income tax 34 22 Total 34 22 < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 94 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 94 Note 20 Cash and cash equivalents Cash and cash equivalents 2012 2011 181 Deposits 184 2 1 Total 187 299 Cash held at banks Vattenfall group cash pool The effective interest rate on credit balances available on demand and short-term deposits was 0.37% (2011: 0.63%). Cash and cash equivalents are denominated almost entirely in euros. Cash and cash equivalents include cash and deposits of EUR 147 million (2011: EUR 83 million) to which Nuon does not have free access. This amount relates to cash held at banks which is provided as collateral and for margin call payments to cover exchange-based commodity trades. Note 21 Equity 115 3 The class A shareholders are entitled to an annual fixed preferred dividend on the remaining class A shares, amounting to 2% of the outstanding predetermined purchase price for the outstanding class A shares. As these payments qualify as a liability rather than equity in accordance with IAS 32, a liability of EUR 430 million was recognised as at 1 July 2009 as a charge to Other reserves. This represented the net present value of the fixed preferred dividend payable until 1 July 2015. As at 31 December 2012 this liability was EUR 171 million. Interest is accreted to the dividend liability. Authorised, issued and paid-up share capital Share premium The authorised share capital of Nuon amounts to EUR 1,500,000,000 consisting of 150,000,000 class A shares and 150,000,000 class B shares, each with a nominal value of EUR 5 per share. The total number of issued and paid-up shares amounts to 45,086,116 class A shares and 91,708,848 class B shares totalling EUR 683,974,820. The class B shares, equal to 67% of the total number of outstanding shares, are held by Vattenfall. Share premium consists of the additional paid-up or contributed value to Nuon. The class A shareholders sold 3% of the class A shares to Vattenfall AB on 1 July 2012 at EUR 72.10 per share. These shares have subsequently been converted into B shares. The remaining class A shares, representing a 33% stake in Nuon, will be sold to Vattenfall AB at EUR 72.10 per share in the coming years. The last tranche will be sold as per 1 July 2015. After each subsequent sale, the sold class A shares will also be converted into class B shares. Rights and obligations related to class A and B shares The ‘one share, one vote’ principle applies to the issued shares. Further information is provided in the Corporate Governance section of the annual report on page 20. Reserve for cash flow hedges and currency translation reserve The changes in the fair value of derivatives, net of taxes, which effectively hedge the risk of changes in future cash flows, are included in the Reserve for cash flow hedges. The exchange rate differences resulting from the assets and liabilities of subsidiaries with a different functional currency being translated at closing rate while their results are translated at an average rate are recognised in Other comprehensive income and included in the Currency translation reserve within Equity. Neither the Reserve for cash flow hedges nor the Currency translation reserve is freely distributable. Other reserves Other reserves consist mainly of retained earnings. Results which are not distributed as dividend to class B shareholders are in principle added to the Other reserves. The Other reserves are not freely distributable until all class A shares have been sold to Vattenfall AB. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 95 Note 22 Interest-bearing liabilities Interest-bearing liabilities 2012 2011 Carrying amount as at 1 January 355 736 Movements 834 -54 -74 4 710 Additions and loans received Loans repaid Payment dividend liability class A shares Other movements Total Carrying amount as at 31 December 49 -320 -115 5 -381 1,065 Loans repaid included EUR 26 million (2011: EUR 103 million) relating to the transfer of external green loans to Vattenfall AB. This transfer was settled in cash. 355 The maturity of the interest-bearing liabilities was as follows: Maturities of interest-bearing liabilities Effective interest rate Variable/ Fixed Carrying amounts Less than 1 year Between 1 and 5 years Over 5 years Total 2012 Interest-bearing liabilities Green loans 3.0% Green loans Current account Vattenfall Dividend liability class A shares Other Other Total interest-bearing liabilities 0.2% 3.6% 7.7% Fixed Variable Variable Fixed Fixed Variable 3 6 825 77 4 29 94 2 1 24 - 32 6 825 171 26 5 915 126 24 1,065 < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 96 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 96 Maturities of interest-bearing liabilities Effective interest rate Variable/ Fixed Carrying amounts Less than 1 year Between 1 and 5 years Over 5 years Total 2011 Interest-bearing liabilities Green loans 3.2% Green loans Dividend liability class A shares 3.4% Other 7.4% Other Total interest-bearing liabilities The green loans are subject to covenant clauses, under which the company is required to meet debt and interest coverage ratios. Nuon fulfilled all indicators as required in these contracts. Fixed 23 40 11 Variable 7 - - 74 7 Fixed 71 173 - 244 Fixed - 1 25 26 Variable 4 - - 4 105 214 36 355 At year-end 2012 and 2011, the carrying amount of the interest-bearing liabilities was denominated in euros. Note 23 Deferred income Deferred income 2012 Carrying amount as at 1 January Repayments Contributions received Amortisation recognised as income Transfers and other Carrying amount as at 31 December Deferred income relates to construction contributions received. These amounts were mainly attributable to heat networks. 2011 170 166 -8 11 -8 -2 – 163 4 -8 8 170 The amortisation periods of these amounts are equal to the depreciation periods of the underlying assets and range from 10 to 50 years. < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 97 Note 24 Provisions for employee benefits Provisions for employee benefits Termination benefits Jubilee benefits Long-term sickness leave and disability benefits Unemployment benefits Reduction in working hours older employees Other Current position 2012 2011 25 1 4 1 1 1 9 1 5 2 4 1 Non-current position 2012 2011 16 1 16 9 4 4 9 4 3 3 2 1 Total 33 Pensions In 2012 a net amount of EUR 39 million (2011: EUR 10 million) was added to the provision for new restructuring programmes. The provision for termination benefits totalled EUR 41 million at the end of 2012 (2011: EUR 10 million). Nuon has various pension and similar plans for its current and former employees. The majority of the pension obligations have been transferred to the ABP pension fund and the ‘Metaal en Techniek’ pension fund. In addition to these two main pension plans, Nuon has a number of other defined benefit plans that are not material. The ABP and ‘Metaal en Techniek’ plans can be characterised as multi-employer plans. The pension benefits offered by these funds are in fact defined benefit plans. In principle, a pro rata share of the defined benefit obligation, the plan assets and the costs associated with the plan should be included in Nuon’s consolidated accounts. However, as Nuon does not have access to the required information, both pension plans are treated as defined contribution plans. If there is a contractual agreement with a multiemployer plan determining how a surplus is distributed to the participants or a deficit is to be financed, and the plan is accounted for as a defined contribution plan, a receivable or liability following from the agreement should be recognised in the balance sheet. The resulting gains or losses are recognised in the income statement. The pension plans that are transferred to the ABP pension fund and the ‘Metaal en Techniek’ pension fund do not contain the aforementioned contractual agreements. As a result, no receivable or liability has been recognised in the balance sheet. Termination benefits The provision covers payments and/or supplements to benefits granted to employees whose employment contract has been terminated. These benefits and supplements are based on the Social Plan operated by Nuon and individual arrangements. The Social Plan is periodically renegotiated and established during the Collective Labour Agreement negotiations. 22 50 22 Other provisions for employee benefits Nuon operates a number of other employee benefit schemes, including the following: ■■ Jubilee benefits: this benefit covers the jubilee benefits paid to employees after 10, 20, 30 and 40 years of service and after retiring upon reaching the retirement age; ■■ Long-term sickness benefits: this benefit covers the obligation to continue paying all or part of an employee’s salary during the first two years of sick leave; ■■ Disability benefits: Nuon is the risk-bearer within the meaning of the Income and Employment Act (WIA); this benefit covers the obligation in respect of Nuon employees who have become partly or fully incapacitated for work; ■■ Unemployment benefits: Nuon is the risk-bearer within the meaning of the Unemployment Act (WW); if a Nuon employee becomes unemployed, the unemployment benefit they receive is borne by Nuon for a period of between three and thirty-eight months, depending on the employment history of the employee concerned; ■■ Reduction of working hours of older employees: in the light of the legal measures in relation to early retirement, it was agreed in the 2005 Collective Labour Agreement to create a transitional scheme in which older employees would work less in the future. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 98 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 98 Movements in provisions for employee benefits The following table shows the movements in the provisions for termination benefits and other employee benefits. Movements in provisions for employee benefits Termination benefits As at 1 January 2011 Other employee benefits 7 Total 38 45 Releases to income -1 - -1 Additions 11 6 17 Interest accretion - 1 1 -7 -11 -18 3 -4 -1 10 34 44 Total 39 -8 31 18 1 -11 8 57 1 -19 39 As at 31 December 2012 41 42 83 Benefits paid Total As at 31 December 2011 Releases to income Additions Interest accretion Benefits paid The main assumptions used in determining the provisions are given below. Assumptions As at 31 December 2012 Mortality table Discount rate Expected future salary increases Expected increase in disability benefits Generation table 2010-2060 2.0% 2.5% 2.5% 2011 Generation table 2010-2060 3.0% 2.5% 2.5% < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 99 Note 25 Other provisions Other provisions Environment and dismantling Carrying amount as at 1 January 2011 Onerous contracts Other Total 85 18 32 135 Additions 1 - 9 10 New consolidations - - - - -1 -3 -3 -7 Release to other expenses - - -13 -13 Interest accretion 3 - - 3 Other movements - - - - Movements 2011 Withdrawals Companies sold -68 - - -68 Total -65 -3 -7 -75 20 15 25 60 Total 23 -1 1 23 3 -5 -2 2 -8 1 -5 28 -14 1 1 16 Carrying amount as at 31 December 2012 43 13 20 76 Carrying amount as at 31 December 2011 Movements 2012 Additions New consolidations Withdrawals Release to other expenses Interest accretion Other movements The environmental restoration provision, as included in Environment and dismantling, covers legal and constructive obligations related to soil pollution. The provision for onerous contracts relates mainly to obligations in relation to the purchase of green certificates from a Norwegian wind farm and heat contracts. The provision for dismantling costs, as included in Environment and dismantling, is formed for legal and constructive obligations related to dismantling and removal of assets, including expenses to be incurred to restore certain sites to their original condition. The item Other includes provisions for various claims and litigation. An amount of EUR 11 million (2011: EUR 9 million) of the Other provisions is expected to lead to a cash outflow in 2013 and an amount of EUR 21 million (2011: EUR 17 million) of the Other provisions is expected to lead to a cash flow after 2017. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 100N.V. N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 100 Note 26 Deferred tax assets and liabilities The balances and gross movements of the deferred tax assets and deferred tax liabilities were as follows: Gross movement in deferred tax assets/(liabilities) Property, plant and equipment Carrying amount as at 1 January 2011 Intangible assets Non-settled Settled derivatives derivatives -2 Tax losses Provisions 8 Other 16 Total -140 -48 -115 8 -273 Disposals 153 48 - - -4 3 - 200 Charged to income -78 - 3 - -4 -10 -9 -98 - - 101 - - - - 101 Reclassifications and other movements -3 -9 - - - - 3 -9 Total 72 39 104 - -8 -7 -6 194 -68 -9 -11 -2 - 9 2 -79 Movements 2011 Charged to other comprehensive income Carrying amount as at 31 December 2011 Of which: - Deferred tax asset - Deferred tax liability - - - - - - - - -68 -9 -11 -2 - 9 2 -79 179 2 12 - 7 1 -6 195 - - -12 4 - - - -8 179 2 - 4 7 1 -6 187 111 -7 -11 2 7 10 -4 108 116 -7 -11 2 7 10 -4 113 5 - - - - - - 5 Movements 2012 Charged to income Charged to other comprehensive income Reclassifications and other movements Total Carrying amount as at 31 December 2012 Of which: - Deferred tax asset - Deferred tax liability < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 The deferred tax positions for property, plant and equipment and intangible assets mainly represent the difference between the carrying value and the value for tax purposes of the assets of the power-generating facilities and are recorded at 25.0% (2011: 25.0%). A deferred tax asset is recognised for the difference to the extent that the realisation of the related tax benefit through future taxable profits is probable. The deferred tax positions in respect of derivatives reflect the temporary differences – measured at the prevailing tax rate – between the valuation of derivatives for tax purposes and the valuation in the consolidated accounts. The settled derivatives refer to cash-settled derivatives of which 101 the fair value movements are not yet recognised in the income statement as cash flow hedge accounting is applied. Unrecognised deferred tax assets Unrecognised deferred tax assets relate to the temporary differences in the valuation of tax losses carried forward and amounted to EUR 10 million (2011: EUR 12 million). These tax losses carried forward relate mainly to losses in foreign operations, where insufficient taxable profit is considered to be available in the foreseeable future to recognise the losses carried forward. These tax losses on the foreign operations do not have an expiration date. Note 27 Trade payables and other liabilities Trade payables and other liabilities 2012 Trade payables Invoices to be received from energy supplies and trading activities Deposits received Payables to related parties Other payables Other taxes and social securities Total Other payables included short-term employee benefit accruals of EUR 66 million at the end of 2012 (2011: EUR 65 million) relating to salaries to be paid, holiday allowances, bonuses payables and other personnel expenses to be paid. 2011 172 637 34 173 162 305 198 1,483 1,267 515 49 40 224 241 Note 28 Leasing Leasing receivables The total future minimum lease receipts from non-cancellable operating leases on property, plant and equipment were as follows: Operating lease receivables 2012 2011 30 Over 5 years 27 101 22 Total 150 140 Less than 1 year Between 1 and 5 years These operating lease receivables relate mainly to leases of equipment to consumers. 91 19 < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 102 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 102 Leasing payables Finance lease payables Less than 1 year Between 1 to 5 years Over 5 years Total 2011 Future minimum lease obligations 4 5 2 11 Future finance charges on finance leases – – – – Present value of finance lease obligations 4 5 2 11 Future finance charges on finance leases 4 – 4 – – – 8 – Present value of finance lease obligations 4 4 – 8 2012 Future minimum lease obligations Finance lease payables relate to property, plant and equipment mainly for the generation of renewable energy, such as wind farms and solar and biomass generation assets. The total future minimum lease payments in respect of non-cancellable operating leases were as follows. Operating lease payables 2012 Less than 1 year Between 1 and 5 years Over 5 years Total Nuon has off-balance operating lease payables in respect of district heating networks, buildings, company cars, IT assets and gas storage assets. 2011 86 151 29 187 266 307 81 39 < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Note 29 Contingent assets and liabilities Rights and obligations arising from operating leases Please refer to note [28] Leasing for a breakdown of the rights and obligations with regard to operating leases. 103 Capital expenditure and purchasing commitments The outstanding capital expenditure commitments, which relate mainly to construction in progress, and other purchasing commitments at the end of the year are listed below: Capital expenditure and purchasing commitments 2012 2011 Capital expenditure commitments regarding property, plant and equipment and intangible assets 204 526 Total 204 526 Sales and purchase commitments Nuon has concluded a number of long-term purchase contracts with terms varying from 2013 to 2016. In addition, Nuon has concluded long-term sales contracts on varying terms and conditions. Nuon enters into energy commodity contracts for the sale and purchase of electricity, oil, gas, coal and emission allowances. The energy commodity contracts that are held for trading purposes and the energy commodity contracts that are designated as hedging instruments are recognised on the balance sheet at fair value. These contracts are not generally settled by means of physical delivery but by concluding opposite transactions in which only the net cash flows are settled. The energy commodity contracts that are designated for own use are generally settled by physical delivery. The majority of these contracts are also valued at fair value. Hedge accounting is applied if possible. Please refer to note [32] for the liquidity overview, which shows the contractual terms of all financial obligations recognised. Contingent liabilities At the reporting date, Nuon (including its subsidiaries, associates and joint ventures) was involved in a number of legal proceedings and regular investigations by tax and other authorities. Provisions have been made as far as deemed required in accordance with the accounting principles. At 31 December 2012, Nuon had issued bank guarantees amounting to EUR 25 million (2011: EUR 23 million) and letters of credit amounting to EUR 22 million (2011: EUR 9 million). Nuon has provided EUR 344 million (2011: EUR 340 million) parent guarantees for its subsidiaries. N.V. Nuon Energy has issued declarations of joint and several liability pursuant to article 403, Part 9, Book 2 of the Dutch Civil code for a number of its subsidiaries. The significant group companies for which such a declaration has been issued are included in the list of subsidiaries, joint ventures and associates included in note [31] Related party disclosures of the consolidated accounts. As partners in a number of general partnerships, subsidiaries of Nuon are liable for the obligations of these partnerships. The exposure under these obligations is not considered to be significant. N.V. Nuon Energy and the majority of its subsidiaries form a fiscal unity for both corporate income tax and VAT purposes. Consequently, every legal entity forming part of the fiscal unity is jointly and severally liable for the tax liabilities of the legal entities forming part of the fiscal unity. Contingent assets At the end of 2005, Nuon and Statkraft reached agreement on the settlement of the obligation to purchase green energy certificates from the Norwegian Smøla 1 and 2 and Hitra wind farms. Nuon retains the right to 50% of the gain on any future sale of green certificates from these wind farms. Note 30 Licences Nuon has a licence for the supply of electricity and gas and holds licenses for constructing certain power and heat facilities. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 104N.V. N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Note 31 Related party disclosures As of 1 July 2012, 67% of Nuon’s shares are owned by Vattenfall AB (class B shares). Vattenfall AB has a casting vote in the Supervisory Board and qualifies as a related party. The remaining 33% (class A shares) are held by various municipalities and provinces in the Netherlands (a total of 58 shareholders), none of which has significant influence (>20%) and they therefore do not qualify as related parties. Nuon also conducts transactions with subsidiaries within the Nuon group and with other entities in the Vattenfall group. 104 Furthermore, the Nuon group has interests in various associates and joint ventures over which it exercises significant influence, but no control or only joint control of the operations and financial policy. Transactions with the parties classified as related parties, some of which are significant, are conducted at market conditions and prices that are not more favourable than the conditions and prices offered to independent third parties. The following list includes the significant subsidiaries, associates and joint ventures and the share that Nuon holds in these entities. Significant subsidiaries, associates and joint ventures As at 31 December 2012 Registered office % Subsidiaries N.V. Nuon Energy Sourcing1 Amsterdam Nuon Power Generation B.V.1 Utrecht Nuon Power Buggenum B.V.1 Amsterdam Nuon Storage B.V. Amsterdam N.V. Duurzame Energie1 Arnhem Nuon Wind Development B.V.1 Rhenen Nuon UK Ltd. Long Rock, Penzance (United Kingdom) ENW Duurzame Energie B.V.1 Amsterdam Nuon Power Projects I B.V.1 Amsterdam Vattenfall Energy Trading Netherlands N.V.1 Amsterdam N.V. Nuon Warmte1 Arnhem De Kleef B.V.1 Arnhem Emmtec Services B.V.1 Emmen N.V. Nuon Sales Nederland1 Amsterdam Ingenieursbureau Ebatech B.V.1 Amsterdam Yellow & Blue Clean Energy Investments B.V. Amsterdam n.v. Nuon Customer Care Center1 Arnhem Nuon Energie und Service GmbH Heinsberg (Germany) Energy Related Services Nederland N.V.1 Amsterdam Nuon Retail Beveiliging Service B.V.1 Didam Feenstra Verwarming B.V. Lelystad Nuon Isolatie B.V. Veendam Nuon Energie Advies B.V.1 Amsterdam Zuidlob Wind B.V. Ede 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 82.2 100 100 100 100 100 100 100 100 Amsterdam 22.5 Associates B.V. Nederlands Elektriciteit Administratiekantoor Joint Ventures 1 NoordzeeWind C.V. The Hague Westpoort Warmte B.V. Amsterdam N.V. Nuon Energy has issued a declaration of liability for these subsidiaries. A complete list of subsidiaries, other associates and joint ventures, as required by sections 379 and 414 of Book 2 Title 9 of the Netherlands Civil Code, is filed with the Chamber of Commerce in Amsterdam. 50 50 < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 105 The following transactions have taken place with related parties with regard to sales and purchases of goods and services, including leases. Related parties transactions For the year ended 31 December 2012 Sales of goods and services to Vattenfall and its subsidiaries Sales of goods and services to associates and joint ventures Costs charged by Vattenfall and its subsidiaries Costs charged by associates and joint ventures Various goods and services are bought or provided on normal commercial terms and conditions within Vattenfall. A cost-sharing programme is in place, which entails that certain costs within the group are recharged to the users within the Vattenfall group based on actual usage. Nuon, in the ordinary course of business, trades commodities with and via VET Germany. The results of these trading activities with VET Germany are reported net in net sales or cost of energy. In addition to the trading activities, Nuon purchased a CO2 portfolio at market value from VET Germany in mid-2012. 2011 26 14 -24 -26 9 13 -23 -27 In the ordinary course of business, Nuon has outstanding payables and receivables with Vattenfall companies (note [19], note [22] and note [27]) as well as with its associated companies and joint ventures (note [15]). Nuon has also granted a limited number of loans to related parties. Where relevant, this has been disclosed in these consolidated accounts. The members of the board of Nuon have been identified as individuals who qualify as related parties. The employee benefits related to these individuals have been disclosed in the Remuneration Report set out on page 33 of the Annual Report. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 106N.V. N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Note 32 Information on risks and financial instruments General The following risks can be identified with respect to financial instruments: market risk, credit risk and liquidity risk. Market risk is defined as the risk of loss due to an adverse change in market prices. Credit risk is the risk resulting from counterparty default, including suppliers, investments and trading counterparties. Liquidity risk is the risk that the company will not be able to meet its obligations associated with financial liabilities. This note provides information on the above-mentioned financial risks to which Nuon is exposed, the objectives and the policy for the management of risks arising from financial instruments as well as the management of capital. Market risk Nuon is exposed to the following market risks: ■■ Electricity and fuel price risk: the risk that the value of a financial instrument will fluctuate due to changes in commodity prices; ■■ Currency risk: the risk that the value of a financial instrument will fluctuate due to changes in exchange rates; ■■ Interest rate risk: the risk that the value of a financial instrument will fluctuate due to changes in interest rates. Nuon hedges market risks through the purchase and sale of derivatives. Nuon applies hedge accounting as far as possible in its consolidated accounts. All transactions are carried out within set boundaries and risk limits set. Electricity and fuel price risk Nuon is exposed to the impact of market fluctuations in the prices of a range of energy commodities including, but not limited to, electricity, coal, natural gas, oil and emission allowances. These risks are a result 106 of ownership of physical assets (primarily gas- and coal-fired power plants in the Netherlands), sales positions in electricity and gas to both retail and business customers in the Netherlands and the proprietary positions taken in the energy commodity markets. It is Vattenfall’s policy to centralise its exposures on group level and to hedge via different Market Access Points. Vattenfall Energy Trading Netherlands (‘VET NL’), which is legally part of Nuon, is designated as Market Access Point for a number of commodities for Vattenfall and is also active in proprietary trading. Hedge contracts between VET Germany and VET NL as well as hedge contracts between VET NL and the market are treated as derivatives and recognised at fair value in the balance sheet. All market risks associated with electricity and fuel price risk are measured using the Value at Risk (VaR) method on a total Vattenfall level. VaR calculation quantifies potential changes in the value of commodity positions as a result of market price movements. Nuon takes the view that all electricity and fuel price risks should be monitored in the same way, irrespective of their origin – whether as a consequence of asset ownership, customer sales, hedging or proprietary trading. The inputs to the VaR calculation are positions (open volumes), current market prices and the variability of prices (volatilities and correlations), all of which are updated daily. The VaR levels are managed to not exceed EUR 50 million, which is based on a max loss of SEK 4 billion (approximately EUR 466 million) and are based on a 99% confidence level and a 1-day VaR holding period. Thus, the VaR measures the marked-to-market movement arising from a 1-day change in market prices, under normal market conditions, which should only be exceeded by 1% of the time (1 day in 100 days). The VaR level for trading is: Trading VaR levels Amounts in EUR million 2012 As at 31 December Average for the year Vattenfall’s risk management strategy is managed based on the actual operational structure instead of the legal structure. Commodity exposures arising from assets and the customer book are hedged via VET Germany and as such do not result in direct positions for Nuon. 2011 9.3 9.4 Nuon treats the aforementioned contracts with VET Germany as derivatives which are valued at fair value on the balance sheet. If possible, hedge accounting is applied. 7.8 10.4 < Fina n c ia l s ta tem ent s Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 107 Currency risk General Nuon is exposed to currency risks on purchases, trading activities, cash and cash equivalents and other positions denominated in a currency other than the euro. Currency risks mainly arise in respect of positions in US dollars and, to a more limited extent, in respect of positions in Japanese yen, Swiss francs and British pounds. ■■ Nuon has an exposure-based currency policy. Nuon recognises three types of risk in relation to foreign currency: ■■ Transaction risk concerns the risk in respect of future cash flows in foreign currency and in relation to positions in foreign currency in the balance sheet. This risk is hedged. Subsidiaries report current positions and risks to the Treasury Department within Nuon. These positions and risks are principally hedged ‘back-to-back’ with external counterparties through average rate options, cross-currency interest rate swaps and spot and forward exchange contracts. ■■ Translation risk concerns the risk in respect of the translation of foreign subsidiaries with a functional currency other than the euro. The risk arising from this is only hedged if Nuon expects to terminate the business activities in question in due course. The net asset value of the subsidiary can be hedged in this case. If no decision has been taken to sell or close the subsidiary, the translation differences are accounted for via Other comprehensive income and included in the currency translation reserve in Equity; Economic risk is related to a possible deterioration of the competitive position as a result of a change in the value of foreign currencies. This risk is generally not hedged but is considered on a case-by-case basis. Exposure to currency risks and sensitivity analysis Nuon’s exposure to significant currency risks based on nominal values is included in the tables below. These tables indicate the pre-tax effect that a possible increase or decrease in the value of foreign currencies relative to the euro would have, assuming all other circumstances remain unchanged, on Nuon’s financial income and expenses and equity. In this connection, account was taken of derivatives concluded to hedge the currency risk. The effects on equity and income are calculated using the closing rate at the reporting date. Sensitivity analysis currency risk Position Profit or loss Decrease by 10% relative to the euro Equity Increase by 10% relative to the euro Decrease by 10% relative to the euro Increase by 10% relative to the euro 2012 Total exposure in foreign currencies Total hedged position in foreign currencies Sensitivity cash flow in foreign currencies (net) -1,097 1,097 - 90 -88 2 -110 109 -1 4 -10 -6 -4 10 6 -6 2011 Total exposure in foreign currencies -308 -10 12 5 Total hedged position in foreign currencies 287 -4 7 -25 26 Sensitivity cash flow in foreign currencies (net) -21 -14 19 -20 20 The tables include risk positions from any exposure in foreign currencies, whether arising from financial instruments or not, while the effects on income and equity have been presented taking into account financial instruments only. The most important effects in the table in respect of the income statement exposure to currency risks are related to the Average Rate Options (AROs) concluded to hedge the currency risk on purchased commodities in US dollars. Compared to 2011 more gas contracts with US dollars exposures have been entered and followed up with an increase in the volume of US dollar hedges. The most important effects in the table in respect of the equity exposure to currency risk are related to foreign currency forwards concluded to hedge the currency risk on the purchase of parts and spare parts in Japanese yen for the construction and maintenance of the planned Nuon Magnum power station. The effects of the sensitivity analysis for AROs and foreign currency forwards affecting either the income statement or equity are presented in the table. The offsetting effects at the time of the physical delivery of the commodities or parts, if applicable, are not presented in the table. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 108N.V. N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 108 The price risks arising from these purchases of commodities for the company are hedged by means of swaps. These swaps are usually expressed in US dollars. The additional currency risk is hedged by means of AROs. The fair value movements of these swaps and AROs that are recognised in the reserve for cash flow hedges in equity will be released from the reserve for cash flow hedges when the cash flows of the underlying item take place. For the contracts that were hedged as at 31 December 2012, all cash flows will take place and will have an effect on income within the subsequent five years. Interest rate risk General Nuon is exposed to interest rate risk on its interest-bearing liabilities (note [22]). Nuon makes limited use of derivatives such as interest rate swaps to mitigate the interest rate risk. Nuon had no interest rate derivatives outstanding at 31 December 2012 (2011: EUR 10 million). Sensitivity analysis in relation to cash flows for variable interest assets and liabilities A change of 100 basis points in the interest rates as at 31 December 2012 would, assuming all other circumstances remain unchanged, have a pre-tax effect on Nuon’s equity and financial income and expenses of EUR 6 million (2011: EUR 4 million) on an annual basis. In addition to the above cash flow hedges, Nuon has used currency forward contracts to hedge, among other things, the investment in and maintenance of the new Nuon Magnum power station, which will be settled in Japanese yen. Hedging transactions The following table presents the movement of the cash flow hedge reserve in the financial year before tax. As at 31 December 2012, the hedge reserve amounted to EUR 60 million negative (after tax: EUR 44 million negative) (2011: EUR 91 million negative (after tax: EUR 67 million negative)). Cash flow hedging Nuon hedges the price risks relating to the purchase of commodities for the company’s production as well as the purchase of electricity and gas for direct supply to our customers. The prices for these commodities contracts are variable as they are indexed to the average price of the commodities over a preceding period. Movement schedule cash flow hedge reserve Hedge ineffectiveness Hedge reserve as at 1 January Changes in fair value Hedge reserve as at 31 December - -131 3 -128 43 -5 38 31 2 33 -57 -57 Forward contracts - 37 -24 -16 -3 Total - -91 14 17 -60 -131 Released 2012 Fuels Commodity contracts Currency contracts Total hedges on fuels purchased Currency 2011 Fuels Commodity contracts 1 271 -244 -158 -1 -4 1 6 3 - 267 -243 -152 -128 Forward contracts - 43 -7 1 37 Total - 310 -250 -151 -91 Currency contracts Total hedges on fuels purchased Currency < Contents financia l sta tem ents N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Credit risk Credit risk can arise if a counterparty or contractor cannot or is not willing to fulfil its obligations and exists in Nuon’s commodity trading, sales activities, treasury activities and investments. A consistent approach to credit analysis and management is applied throughout the organisation, with the degree of review undertaken varying depending on the magnitude of credit risk in a transaction. In the trading segment, credit risk is calculated as a settlement plus replacement cost. The credit risk calculations are based on the markedto-market value calculated by the Risk Analysis & Reporting Group within Risk Management and aggregated on a counterparty level. In cases where legally enforceable netting agreements have been reached, the exposure is monitored on a net basis. In some cases, credit protection has been purchased in the credit default swap market. These instruments are measured on a monthly basis, but are not actively traded. Credit risk is managed through established credit policies, regular monitoring of credit exposures and application of appropriate mitigation tools. While credit exposure is also managed at portfolio level, there are limitations to the extent to which diversification is possible as Nuon is exposed to concentration risk in the energy markets as well as to energy-intensive industries. Credit quality Treasury Cash and cash equivalents surpluses are to a large extent held within Vattenfall, by using both a cash pool and deposits. Trading As a result of the application of high credit risk standards, the trading portfolio has remained at an acceptable credit quality throughout the last years. No write-offs linked to credit risk were made for the trading portfolio in 2012 or 2011. Sales The sales segment is exposed to credit risk in the case of non-payment by customers for energy delivered as well as the loss from the resale of energy previously committed to a customer at a fixed price. In the business segment, most of the small and medium-sized trade debtors are rated by Dun & Bradstreet and Moody’s KMV Riskcalc®. Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s 109 Nuon considers the credit quality of this portfolio as satisfactory. Credit risk mitigation tools in this segment include parent company guarantees, bank guarantees, letters of credit and prepayments. Our debtors in the retail market are not rated. Nuon considers this portfolio to be comparable to the average credit quality of this segment for the Netherlands as a whole. Maximum credit risk The maximum credit risk is the value in the balance sheet of each financial asset, with the exception of the following instruments: trade receivables - trade activities, commodity derivatives, interest rate derivatives and currency derivatives. The credit risk for these trade debtors and derivatives are lower than their carrying amounts for several reasons. Firstly, there is a difference between the use of netting agreements by Nuon and the netting rules in accordance with IFRS. For example, Nuon uses Master Netting Agreements (MNAs) where legally enforceable. These MNAs allow netting over multiple classes and categories of financial assets and liabilities as well as non-financial assets and liabilities that are excluded under IFRS. Also, Nuon nets positions when calculating credit risk (close-out netting) even though in its daily operations Nuon does not intend to settle on a net basis or if it is practically not possible to settle on a net basis, for example due to timing differences. Secondly, there is a difference between the way Nuon calculates credit risk (the net settlement per counterpart plus replacement value) and the carrying amount of the derivatives in the balance sheet (fair value). Furthermore the credit risk is mitigated through the use of collateral such as bank guarantees, letters of credit and cash. Nuon also uses bilateral margining agreements with many of the major trading counterparties. As a result of these agreements, but also due to other credit support received, as at 31 December 2012 Nuon held EUR 30 million in cash and EUR 1,360 million as collateral (including parent company guarantees) (2011: EUR 49 million and EUR 1,447 million respectively). Included in collateral are credit default swaps purchased for a nominal amount of EUR 80 million (2011: EUR 80 million). Overall the group evaluates the concentration of credit risk, with respect to trade receivables, as low due to the use of bank guarantees and letters of credit and also as its customers are located in several industries and operate in largely independent markets. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 110 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 110 receivables, concerning trade receivables from regular sales and trade receivables from trade activities, was as follows on the reporting date (gross amounts). Past due instalments The provision for bad debts and uncollectible receivables exclusively concerns trade receivables from regular sales. The ageing of trade Age analysis trade debtors As at 31 December 2012 gross 2011 impaired net gross impaired net -3 -3 -2 -35 644 55 21 49 725 -2 723 53 -3 50 28 -3 25 >90 days 647 58 23 84 93 -43 50 Total 812 -43 769 899 -51 848 Not past due 0 to 30 days 30 to 90 days The movement of the provision for bad debt in relation to the trade debtors can be presented as follows. Movement schedule provision for bad debt 2012 Balance as per 1 January Use of allowance account (impairment trade receivables) Addition to allowance account charged to income Reversed impairment losses Disposals Balance as per 31 December 2011 51 68 -33 28 -3 - -19 43 51 25 -23 Liquidity risk For the latter, Nuon makes use of a Margin-VaR as well as a Margin Stress Test tool. These tools allow Nuon to assess potential future margin calls under various scenarios based upon historic market price developments, stress tests and contractual agreements including rating thresholds on Nuon and its counterparties. The overall aim is to have sufficient funding at all times in order to secure the required liquidity in the coming year. Capital requirement planning is performed by Vattenfall for the Vattenfall group over a horizon of five years. Liquidity risk comprises the risk that Nuon is not able to obtain the required financial resources for the timely fulfilment of its financial commitments. In this connection, Nuon regularly assesses the expected cash flows over a period of one year. These cash flows include operational cash flows, dividends, payments of interest and repayments of debts, (replacement) investments, the consequences of changes in the creditworthiness of Nuon and ‘margin calls’ for trading activities. To provide insight into the liquidity risk, the following table shows the contractual terms of the financial obligations (translated at reporting date rate), including interest payments. The contractual cash flows of non-current assets as well as current assets combined with the credit facilities available at Vattenfall cover the current need for liquidity as included in the table. The major part of the provision for bad debt is formed based on graduated calculations (EUR 31 million; 2011: EUR 23 million). The remainder is formed based on an individual assessment of debtors (EUR 12 million; 2011: EUR 28 million). No collateral relating to past due and impaired debtors has been obtained. < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 111 Liquidity risk Carrying amount Contractual cash flows Less than 1 year Between 1 and 5 years Over 5 years Total 2012 Interest-bearing liabilities -38 -202 -10 -83 -31 -113 -37 -41 -233 -8 -4 -4 - -8 Trade payables -172 -172 - - -172 Other liabilities -1,311 -1,311 - - -1,311 -86 -151 -29 -266 - - - - -33 -23 - -56 -537 555 -201 211 -3 3 -741 769 -617 601 2 -148 144 6 - -765 745 8 800 -844 -44 1,090 -1,118 -28 - 1,890 -1,962 -72 -2,483 11,440 -1,240 5,394 -6 49 -3,729 16,883 -11,641 2,032 -652 -4,420 974 708 -30 24 37 -16,091 3,030 93 -2,393 364 -29 -2,058 Green loans Other interest-bearing debt Finance lease payables Off-balance sheet commitments Operating lease payables Interest rate swaps AROs -60 Treasury contracts1 Forward receivables 28 Buy Sell Forward obligations -20 Buy Sell Total forwards Commodity derivatives1 Swap receivables Swap obligations 451 -541 Total swaps Forward receivables 1,933 Buy Sell Forward obligations -1,450 Buy Sell Total forwards Total 1Forward -1,390 contracts are settled on a gross basis with our counterparties. Payments and receipts coincide. To best present the actual liquidity risk, both outgoing and incoming cash flows are presented for each contract. Also for commodity derivatives, both outgoing and incoming cash flows are presented. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 112 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 112 Liquidity risk (continued) Carrying amount Contractual cash flows Less than 1 year Between 1 and 5 years Over 5 years Total 2011 Interest-bearing liabilities Green loans - notional amounts -81 -34 -45 -12 -91 -274 -76 -198 -39 -313 -11 -4 -8 - -12 -198 -198 - - -198 -1,069 -1,069 - - -1,069 -81 -187 -39 -307 - 1 - 1 -53 -11 - -64 Buy -738 -161 -7 -906 Sell 785 178 9 972 Buy -618 -92 - -710 Sell 588 86 - 674 17 11 2 30 Other interest-bearing debt - notional amounts Finance lease payables Trade payables Other liabilities Off-balance sheet commitments Operating lease payables Interest rate swaps AROs -67 Treasury contracts1 Forward receivables Forward obligations 69 -37 Total forwards Commodity derivatives1 Swap receivables 450 788 614 - 1,402 Swap obligations -504 -769 -686 - -1,455 19 -72 - -53 Buy -2,322 -1,529 -3 -3,854 Sell 11,332 3,522 - 14,854 Buy -11,795 -3,213 -10 -15,018 Sell 1,887 972 - 2,859 Total forwards -898 -248 -13 -1,159 -2,377 -757 -101 -3,235 Total swaps Forward receivables Forward obligations Total 1Forward 1,962 -1,860 -1,620 contracts are settled on a gross basis with our counterparties. Payments and receipts coincide. To best present the actual liquidity risk, both outgoing and incoming cash flows are presented for each contract. Also for commodity derivatives, both outgoing and incoming cash flows are presented. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 113 Fair values General Nuon’s financial assets and liabilities are valued at either amortised cost or fair value. The following table provides insight into the different IAS 39 categories, that Nuon presents its financial assets and liabilities in, the measurement principle used and the fair value of the financial assets and liabilities. Fair value of financial assets and liabilities As at 31 December Carrying amount IAS 39 categories Other Fair value Loans and financial through profit receivables liabilities at or loss/hedge at amortised amortised accounting cost cost Level Total Fair value I II Note III 2012 37 Other non-current receivables Derivative assets 37 40 990 990 1,584 1,584 1,584 19 187 187 187 20 -1065 -1,065 -1079 22 -8 -1,483 -618 -8 -1,483 -618 -8 -1,483 37 39 845 845 1,350 1,350 1,350 19 299 299 299 20 -355 -365 22 990 Trade receivables and other receivables Cash and cash equivalents Interest-bearing liabilities Derivative liabilities -618 Finance lease payables Trade payables and other liabilities 16 795 -356 195 -262 17 17 28 27 2011 Other non-current receivables Derivative assets 37 845 Trade receivables and other receivables Cash and cash equivalents Interest-bearing liabilities Derivative liabilities Finance lease payables Trade payables and other liabilities -355 -761 16 616 -434 229 -327 17 17 -761 -761 -11 -11 -11 28 -1,267 -1,267 -1,267 27 < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 114 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Financial instruments valued at fair value through profit or loss/hedge accounting IFRS 7 requires disclosure of fair value measurements of financial instruments that are valued in the balance sheet at fair value, per level of the following fair value measurement hierarchy: ■■ Quoted prices (unadjusted) in active markets for identical assets or liabilities (level I); ■■ Inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from prices) (level II); ■■ Inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (level III). 114 ■■ ■■ The fair value of financial instruments traded in active markets is based on quoted market prices at the reporting date. A market is regarded as active if quoted prices are readily and regularly available from an exchange, dealer, broker, industry group, pricing service or regulatory agency, and those prices represent actual and regularly occurring market transactions on an arm’s length basis. The quoted market price used for financial assets held by the group is the current bid price. These instruments are included in level I. The fair value of financial instruments that are not traded in an active market (for example, over-the-counter derivatives) is determined by using valuation techniques. These valuation techniques maximise the use of observable market data where it is available and rely as little as possible on entity-specific estimates. If all significant inputs required to fair value an instrument are observable, the instrument is included in level II. If one or more of the significant inputs is not based on observable market data, the instrument is included in level III. The fair value of financial instruments is determined as follows: ■■ Derivatives. Reference is made to the summary of significant accounting policies and note [17] Derivatives; ■■ Currency and interest rate derivatives are recognised on the basis of the present value of the future cash flows, making use of the interbank rate (such as Euribor, or Euroswap for cash flows longer than one year) applicable on the reporting date for the remaining term of the contracts. The present value in foreign currency is translated at the spot rate applicable on the reporting date. These financial instruments are included in level II; ■■ Futures, for which quoted prices can be obtained: the marked-to-market valuation is applied (Level II); For certain commodities, delivery tenors and market instruments no reliable market quotes are available for fair value calculation. In these cases, positions are marked-to-model. For some positions (e.g. illiquid commodities, long-dated tenors) the price of the commodity is modelled and positions are marked against this price. For certain structured derivatives where a similar instrument is not regularly traded in the market, the value of the derivative is modelled based on market prices together with the specific terms of the agreement. This also relates to the valuation of CERs from CDM projects, which is derived from so-called risk adjustment factors. These factors are calculated using the carbon valuation tool developed by Point Carbon to quantify the risk and calculate the fair value of CER projects or contracts. The tool is based on Point Carbon’s valuation methodology, which was developed by several experienced market players. The valuation methodology is strictly empirical, and all risk parameters are extracted from Point Carbon’s proprietary databases of CER project data, which entails a correct valuation of the contracts even where market prices are not listed (Level III). As at 31 December 2012 the total risk adjusted volume of CERs amounting to 4.8 million (2011: 1.0 million) is valued at a market price of EUR 0.18 per CER (2011: EUR 4.19 per CER); The most significant exposure that is marked against modelled prices is the long-term portion of a large gas supply contract. This contract extends further ahead in time than liquid trading in the gas market. The agreement is valued at the market price, as long as a market price can be observed. For commodity deliveries beyond the market horizon, long-term price forecasts (modelled prices) are used for the relevant commodities. The large gas supply contract is hedged with OTC forward trades of underlying products. These trades are also marked against the same market and modelled prices. The long-term price forecasts are benchmarked against reliable financial information obtained from the company Markit; this information is well-known and is used by many energy companies, offering a fair valuation of the portion of the large gas supply contract that cannot be valued against market prices (Level III). The fair value movements of the large gas contract and the hedged position together are limited with respect to market price movements. < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 1 15 The movement of the financial instruments categorised in Level III is as follows: Level III Fair value of financial assets and liabilities 2012 Balance as at 1 January Included in income statement Balance as at 31 December Fair value of other financial instruments valued at amortised cost The fair value of all short-term financial instruments equals the carrying amount. The fair value of financial instruments valued at amortised cost is determined as follows: ■■ Other non-current receivables are discounted at the appropriate market rate; ■■ The fair value of financial liabilities is determined by making use of market quotes. As no market quotes are available for the majority of the loans, the fair value of the current and non-current loans is determined by calculating their present value at the yield curve applicable to Nuon as at 31 December. This yield curve is derived from the zero coupon rate plus the credit spread applicable to Nuon; At year-end 2012 the following yield curve was applied: ■■ 1-year 0.43% (2011: 1.86%) ■■ 5-year 1.30% (2011: 2.49%) ■■ 10-year 2.64% (2011: 3.53%) ■■ 20-year 3.71% (2011: 4.32%); ■■ Finance lease payables: the fair value is estimated at the present value of the future cash flows, discounted at the interest rate applicable to comparable contracts on reporting date; ■■ The fair value of the Cash and cash equivalents, trade receivables and other receivables and current payable liabilities is, in view of their short-term nature, identical to the carrying amount. 2011 -98 19 31 -117 -67 -98 Capital management The group’s objectives when managing capital are to safeguard its ability to continue as a going concern in order to provide returns for shareholders and benefits for other stakeholders and to maintain an optimal capital structure to reduce the cost of capital. In order to maintain or adjust the capital structure, which is based on Vattenfall group policies, the group may adjust the amount of dividends paid to shareholders, return capital to shareholders or sell assets to reduce debt. Nuon’s financial policy, which is part of its general policy and strategy, is to obtain an adequate return for shareholders and lenders, while maintaining the flexibility to grow and invest in the business. For information on the dividend policy, see page 125. Nuon’s major shareholder is Vattenfall AB, holding the B shares representing 67% of the paid-up share capital of Nuon as at 31 December 2012. The largest other shareholders in Nuon per year end are the provinces of Gelderland, Noord-Holland and Friesland and the Municipality of Amsterdam. These parties jointly hold approximately 79% of Nuon’s class A shares. The remainder is in the hands of 54 other shareholders. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 116 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 116 Company accounts Company balance sheet Amounts in EUR million, before appropriation of result Assets 2012 Note 2011 Non-current assets Property, plant and equipment Investments in subsidiaries Derivative assets Deferred tax assets Receivables from group companies Other non-current receivables 47 2,086 5 69 2,013 31 Total non-current assets 48 34 2,994 35 19 37 7 36 1,247 36 32 4,251 4,347 Current assets Trade receivables and other receivables Derivative assets Receivables from group companies Cash and cash equivalents Total current assets Total assets 60 131 1,593 10 34 37 225 2,010 38 24 1,794 2,293 6,045 6,640 < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 117 Company balance sheet Amounts in EUR million, before appropriation of result Equity and liabilities 2012 Note 2011 Equity Share capital Share premium Reserve for cash flow hedges Currency translation reserve Legal reserves Other reserves Unappropriated result for the year 684 2,797 -44 1 450 159 -716 Total equity attributable to Nuon shareholders Provisions 684 2,797 -67 1 177 69 438 3,331 4,099 39 81 40 40 Non-current liabilities Interest-bearing liabilities Derivative liabilities 124 1 Total non-current liabilities 231 41 42 37 125 273 Current liabilities Trade payables and other liabilities Interest-bearing liabilities Payables to group companies Derivative liabilities 176 86 2,109 137 121 41 97 1,810 37 200 Total current liabilities 2,508 2,228 Total equity and liabilities 6,045 6,640 Company income statement Amounts in EUR million, 1 January - 31 December 2012 Note 2011 457 Other income less expenses after taxation -744 28 Result after taxation -716 438 Result after taxation from subsidiaries -19 43 < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 118 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 118 Notes to the company accounts 33 34 35 36 37 38 Accounting policies Property, plant and equipment Investments in subsidiaries Deferred tax assets and other non-current receivables Derivatives Cash and cash equivalents 118 119 120 121 121 121 Note 33 Accounting policies The company accounts have been prepared in accordance with the provisions of Part 9, Book 2 of the Dutch Civil Code. In the company accounts, Nuon uses the option provided for in Part 9, Book 2 of the Dutch Civil Code to prepare the company accounts in accordance with the IFRS accounting policies that are used in the preparation of the consolidated accounts. The company income statement is presented in abridged form, as allowed by section 402, Part 9, Book 2 of the Dutch Civil Code. In addition to the accounting policies for the consolidated accounts, specific accounting policies for the company accounts are included below. Investments in subsidiaries Investments in subsidiaries are valued at net asset value, which is determined on the basis of IFRS accounting policies as used in the consolidated accounts. 39 40 41 42 43 44 Equity Provisions Interest-bearing liabilities Contingent assets and liabilities Other income less expenses after taxation Average number of employees 121 122 122 123 123 123 Legal reserve for unrealised fair value gains of financial instruments A legal reserve, in the form of a revaluation reserve, is recognised for unrealised fair value gains of financial instruments that are recognised in income, and for which no frequent market quotations are available (Level II and Level III financial instruments). With regard to Nuon, this issue relates to energy commodity contracts for oil, gas, coal, electricity and emission allowances, that are not traded through recognised exchanges (e.g. Amsterdam Power Exchange, Endex), known as over-the-counter or OTC contracts. A legal reserve of EUR 450 million in total is held for the unrealised fair value movements of these contracts (2011: EUR 177 million), which is calculated on a collective basis. < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 1 19 Note 34 Property, plant and equipment Property, plant and equipment Equipment tools, and fixtures and fittings Land and buildings Construction in progress Total As at 1 January 2011 Historical cost 1 148 7 156 Accumulated depreciation and impairments - -100 - -100 Carrying amount as at 1 January 2011 1 48 7 56 Investments - 8 8 16 Disposals - - - - Depreciation - -24 - -24 Transfers and other movements - 4 -4 - Total - -12 4 -8 Movements 2011 As at 31 December 2011 Historical cost 1 160 11 172 Accumulated depreciation and impairments - -124 - -124 Carrying amount as at 31 December 2011 1 36 11 48 1 -1 - 9 -19 8 -2 9 -8 1 19 -20 -1 Accumulated depreciation and impairments 2 -1 172 -138 12 - 186 -139 Carrying amount as at 31 December 2012 1 34 12 47 Movements 2012 Investments Disposals Depreciation Transfers and other movements Total As at 31 December 2012 Historical cost For further disclosure, reference is made to note [14] Property, plant and equipment in the consolidated accounts. < Contents financia l sta tem ents Fina n c ia l s ta tem ent s 12 0 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 120 Note 35 Investments in subsidiaries Investments in subsidiaries Carrying amount as at 1 January 2011 3,246 Movements 2011 Capital contributions Disposals Share premium repaid 73 -37 -374 Dividends received -71 Result of the year 457 Movement reserve for cash flow hedges -300 Total -252 Carrying amount as at 31 December 2011 2,994 Movements 2012 Capital contributions Disposals Share premium repaid Dividends received Result of the year 9 304 -500 -744 Total 23 -908 Carrying amount as at 31 December 2012 2,086 Movement reserve for cash flow hedges A list of directly and indirectly held participations in subsidiaries is included in note [31] Related party disclosures in the consolidated accounts. The disposals in 2012 relate to liquidation of Nuon Energy & Water Investments. The disposals in 2011 relate to the sale of Nuon E&P. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 121 Note 36 Deferred tax assets and other non-current receivables Deferred tax assets and other non-current receivables Deferred tax assets Carrying amount as at 1 January 2011 Other non-current receivables 4 Total 32 36 Movements 2011 Loans granted - 22 22 Loans and interest repaid - -22 -22 Temporary differences charged to profit or loss 3 - 3 Total 3 - 3 Carrying amount as at 31 December 2011 7 32 39 Total 62 62 -1 -1 -1 62 61 Carrying amount as at 31 December 2012 69 31 100 Non-current assets 2012 2011 5 19 Current liabilities 2012 2011 137 200 Non-current liabilities 2012 2011 1 42 Movements 2012 Loans granted Loans and interest repaid Temporary differences charged to profit or loss Other non-current receivables consist of loans and receivables (including incremental costs) with related parties of which EUR 5 million is current. Note 37 Derivatives Derivatives Current assets 2012 2011 Treasury derivatives 131 225 Total 131 225 5 19 137 200 1 42 Note 38 Cash and cash equivalents Note 39 Equity The cash and cash equivalents at the end of 2012 included EUR 5 million restricted cash (2011: EUR 5 million). This amount relates to cash held at banks which is provided as collateral and for margin call payments. The Consolidated statement of changes in equity and disclosure to that statement are included in the Consolidated accounts. In addition to the Consolidated statement of changes in equity, a legal reserve was formed within equity for the unrealised gains on OTC contracts for an amount of EUR 450 million (2011: EUR 177 million). This reserve was charged against the Other reserves. The reserve for cash flow hedges, legal reserve and the currency translation reserve are not freely distributable. < Fina n c ia l s ta tem ent s Contents financia l sta tem ents 122 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 122 Note 40 Provisions Movements in provisions Termination benefits As at 1 January 2011 Other employee benefits Other Total 1 24 1 26 Releases to income -1 -1 - -2 Additions 11 4 - 15 Interest accretion - 1 - 1 -7 -8 -1 -16 Reclassifications and other movements 6 10 - 16 Total 9 6 -1 14 10 30 - 40 Total 39 -8 31 18 1 -9 10 - 57 1 -17 41 As at 31 December 2012 41 40 - 81 Movements 2011 Withdrawals As at 31 December 2011 Movements 2012 Releases to income Additions Interest accretion Withdrawals An amount of EUR 33 million (2011: EUR 22 million) of the Termination Benefits and Other employee benefits is expected to lead to a cash outflow in 2013 and an amount of EUR 14 million (2011: EUR 5 million) of the Termination Benefits and Other employee benefits is expected to lead to a cash flow after 2017. Note 41 Interest-bearing liabilities Interest-bearing liabilities 2012 Carrying amount as at 1 January 2011 328 728 Movements New loans Payment dividend liability class A shares Loans repaid Other movements Total Carrying amount as at 31 December – -74 -46 2 -118 -400 210 328 25 -115 -324 14 < Contents financia l sta tem ents Fina n c ia l s ta tem ent s Fina n c ia l s ta tem ent s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 123 Both the interest rates and carrying amounts of interest-bearing liabilities can be analysed as follows: Short- and long-term interest-bearing liabilities Green loans Dividend liability class A shares Other Effective interest rate 2012 2011 3.0% 3.2% 3.6% 3.4% 2.5% Short-term part 2012 2011 9 23 77 71 3 Total Note 42 Contingent assets and liabilities Reference is made to note [29] Contingent assets and liabilities. Note 43 Other income less expenses after taxation Other income less expenses after taxation was EUR 28 million positive (2011: EUR 19 million negative) and consists mainly of income and expenses of company-wide activities at holding company level. Note 44 Average number of employees The average number of employees in 2012 was 706 FTE (2011: 669 FTE). 86 97 Long-term part 2012 2011 29 58 95 173 124 The employee benefits related to the members of the Management Board have been disclosed in the Remuneration Report as included on page 33 of the Annual Report. Amsterdam, 15 April 2013 Supervisory Board Øystein Løseth, Chairman Anders Dahl Tuomo Hatakka Tom de Waard Leni Boeren Pieter Bouw Derk Haank Jacques Schraven Management Board Huib Morelisse Peter Smink 231 < O th er Content s 124 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 124 Other Independent auditor’s report To: the General meeting of Shareholders of N.V. Nuon Energy. Report on the financial statements We have audited the accompanying financial statements 2012 of N.V. Nuon Energy, Amsterdam. The financial statements include the consolidated accounts and the company accounts. The consolidated accounts comprise the consolidated balance sheet as at 31 December 2012, the consolidated income statement, the consolidated statement of comprehensive income, the consolidated statement of changes in equity and the consolidated statement of cash flows for the year then ended, and notes, comprising a summary of the significant accounting policies and other explanatory information. The company accounts comprise the company balance sheet as at 31 December 2012, the company income statement for the year then ended and the notes, comprising a summary of the accounting policies and other explanatory information. Management’s responsibility Management is responsible for the preparation and fair presentation of these financial statements in accordance with International Financial Reporting Standards as adopted by the European Union and with Part 9 of Book 2 of the Dutch Civil Code, and for the preparation of the report of the Management Board in accordance with Part 9 of Book 2 of the Dutch Civil Code. Furthermore management is responsible for such internal control as it determines is necessary to enable the preparation of the financial statements that are free from material misstatement, whether due to fraud or error. Auditor’s responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with Dutch law, including the Dutch Standards on Auditing. This requires that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Opinion with respect to the consolidated accounts In our opinion, the consolidated accounts give a true and fair view of the financial position of N.V. Nuon Energy as at 31 December 2012, its result and its cash flows for the year then ended in accordance with International Financial Reporting Standards as adopted by the European Union and with Part 9 of Book 2 of the Dutch Civil Code. Opinion with respect to the company accounts In our opinion, the company accounts give a true and fair view of the financial position of N.V. Nuon Energy as at 31 December 2012 and of its result for the year then ended in accordance with Part 9 of Book 2 of the Dutch Civil Code. Report on other legal and regulatory requirements Pursuant to the legal requirement under Section 2:393 sub 5 at e and f of the Dutch Civil Code, we have no deficiencies to report as a result of our examination whether the Report of the Management Board, to the extent we can assess, has been prepared in accordance with Part 9 of Book 2 of this Code, and whether the information as required under Section 2:392 sub 1 at b-h has been annexed. Further we report that the report of the Management Board, to the extent we can assess, is consistent with the financial statements as required by Section 2:391 sub 4 of the Dutch Civil Code. Rotterdam, 15 April 2013 Ernst & Young Accountants LLP Signed by G.A.M. Aarnink < O th er Content s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 Profit appropriation 125 ■■ Profit appropriation is governed by Article 34 of the Articles of Association of N.V. Nuon Energy, which reads as follows: ■■ Article 34: Profits and distributions ■■ ■■ ■■ ■■ ■■ Subject to the approval of the Supervisory Board, the Management Board shall decide annually what portion of the distributable profit – the positive balance of the profit and loss account – shall be retained with due observation of a dividend policy, to be discussed with the General Meeting; Any unretained profit shall be available to the General Meeting. In the case that the General Meeting decides for a distribution of profits, a dividend shall be distributed as far as possible on the class A shares, the percentage of which, to be computed on the computation basis set out below, shall be two percent (2%). The basis for the computation of the dividend on the class A shares amounts to EUR 72.1042626 per class A share; If, for any financial year, the distribution on the class A shares cannot be effected or cannot be fully effected because the profit after reservation does not suffice, the deficit shall be distributed to the debit of the following financial years, without prejudice to the provisions of Article 34.6. In that case, each time as much as possible, the overdue dividend, augmented by the dividend for the last expired financial year, shall be distributed on the class A shares according to Article 34.2; The remaining profit shall be put at the disposal of the General Meeting provided that no further dividend shall be distributed on the class A shares; Distributions of profit shall be made after the adoption of the annual accounts if permissible under the law, given the contents of the annual accounts. Dividend policy In Nuon’s General Meeting of Shareholders held on 15 May 2012, the following dividend policy was discussed: ■■ The basis for dividend distribution is the net profit, adjusted for significant non-cash fair value movements on financial instruments other than fair value movements on trade positions; In accordance with the Shareholders’ Agreement, class A shareholders – the provinces and municipalities that will sell their respective interests to Vattenfall in tranches until 2015 – will receive a predetermined annual dividend yield, irrespective of the net profit achieved in a financial year. A separate liability for the dividend payments to class A shareholders had been recognised in Nuon’s balance sheet on 30th June 2009, which is reduced every year by the dividend payments; The remaining profit after taking into account the adjustments/ payout in points 1 and 2 above is available for distribution to class B shareholder (Vattenfall AB), subject to: ■■ A gearing ratio (Interest-bearing liabilities/(Interest-bearing liabilities + Total equity) of no more than 50%. This ratio is based on the guidance of S&P and Moody’s as the maximum for investment grade companies; ■■ Fulfilment of financial restrictions in Nuon’s financial documentation (i.e. covenants); ■■ Sufficient sustainable cash position over the next 12 months as proven by the long-term cash forecast of Nuon; ■■ Adequate liquidity lines available to Nuon. Proposed result appropriation In accordance with the Articles of Association and the shareholders agreement, the Management Board, after consulting the Supervisory Board, proposes to distribute the preferred dividend payable amounting to EUR 65.0 million to class A shareholders (EUR 1.44 per class A share) as per 1 July 2013. As this amount is already included as a liability in the balance sheet, this part of the result for the year will not affect the appropriation of the net result to the other reserves. Furthermore, the Management Board proposes to charge the loss of EUR 716.4 million to the other reserves. Dividend proposal Amounts in EUR million 2012 Dividend Dividend class B shareholders 65.0 0.0 Total dividend to be distributed 65.0 Preferred dividend shareholders Loss after taxation Dividend proposal: Dividend to be distributed Dividend paid from dividend liability Loss to be deducted from the other reserves -716.4 -65.0 65.0 -716.4 < O th er Content s 126 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 126 Ratios and definitions Ratios Combined Heat and Power (CHP) Return on Invested Capital (ROCE) An alternative to the classical supply of electricity and heating is the local Operating profit (EBIT) as a percentage of capital employed. Calculation of co-generation of heating and electricity: an engine powers a generator for capital employed is: total assets – financial assets – non-interest bearing debt. the production of electricity and the released heat is used for heating purposes. This is referred to as combined heat and power generation (CHP). If properly Return on Equity implemented, CHP can lead to energy savings. Result for the period as a percentage of the average equity for the period attributable to Nuon shareholders excluding the Reserve for cash flow hedges. Credit spread Credit spread is the difference between the rate of return on a bond and that on Definitions a benchmark (mid swap) used by the market. This difference can be attributed to the risk profile of the company issuing the bond. ARO Average rate option is an option contract used to hedge against fluctuations Cross-border lease in exchange rates by averaging the spot rates over the life of the option and A cross-border lease is a structured financial transaction by virtue of which a comparing that to the strike price of the option. business sells the user rights of certain non-current assets to a foreign company, only to lease these user rights back. BREEAM BREEAM is the sustainable building certification scheme that is the most Dark spread widely used throughout the world, providing a benchmark for performance The difference between the market price of raw materials for the production used by clients, investors, developers and design teams. of energy in our coal-fired power plants and the market price of electricity. See also spark spread. Carbon footprint The total CO2 emissions. Degree days The unit of measurement that indicates the number of fictitious days that the CCS average 24-hour temperature (T) lies below the reference temperature of 18 °C. Carbon Capture and Storage; capture, transport and storage of CO2 released T is derived from 24-hour observations (UT) of the Netherlands Meteorological during, for example, industrial activities or the production of electricity. Office (KNMI). Each degree of average 24-hour temperature below the reference temperature is counted as one degree day. If T is higher than 18 °C, then no CDM degree day has occurred. Clean Development Mechanism refers to projects aimed at reducing greenhouse gases registered by the CDM Executive Board in countries that are not signatories District heating of the Kyoto Protocol. An environmentally friendly supply of energy that makes use of residual heat. The generation of electricity or the burning of waste or biomass releases heat. CERs Nuon uses this heat for the district heating network. The central generation of heat Certified Emissions Reductions, certificates originated from CDM projects. means that the emission of harmful gases, such as CO2, is significantly reduced. CO2 Emission allowances Carbon dioxide mainly released during the burning of fossil fuels such as A right to emit a predetermined quantity of carbon dioxide (CO2) during a natural gas and coal. certain period. Any organisation operating one or more installations that emit CO2 is required to apply for an emission permit. This permit is granted by the Dutch CO2-equivalent Emission Authority (Nederlandse Emissieautoriteit or NEa). The effect of greenhouse gases other than CO2 converted into CO2 values. Energy Tax Coal gasification This is a tax on the use of energy. The energy tax (or ecotax) is levied on A process for converting coal into synthesis gas (a mixture of mainly carbon environmentally harmful sources of energy: nuclear energy and energy generated monoxide and hydrogen). by means of fossil fuels. Green energy does not pollute and is therefore exempt from ecotax. Co-combustion Co-combustion or co-firing is the combustion of two types of materials Energy and Water Disputes Committee at the same time. The Energy and Water Disputes Committee is an independent body to which customers can submit disputes with energy companies. < O th er Content s N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 1 27 ERUs kWh Emissions reduction units, certificates for Greenhouse Gas reduction originating Kilowatt hour, unit of electricity. from Joint Implementation (JI) projects. LTIF Fair value Lost Time Injury Frequency (number of accidents leading to absenteeism Fair value is the amount for which an asset could be exchanged, or a liability divided by the total number of hours worked, in millions). settled, between knowledgeable, willing parties in an arm’s length transaction. Methane Footprint Type of gas, chief component of natural gas. See Carbon Footprint. Mid swap Fossil-based power The mid swap rate can be defined as the rate (or rates) equivalent to a series Fossil-based power is understood as energy generated from coal, natural gas of current, observable and objective euro interest rate swap mid (in between and other non-renewable resources. bid/offer) rates (derived from the relevant zero coupon curve) that relates to the term of the future liability cash flows. When determining the mid swap FTE (Full Time Equivalent) rate, separate zero coupon discount rates should apply to cash flows of different Equivalent of the number of employees working a full week of 38 hours. outstanding terms. To the extent that such an approach is not feasible in practice, a single rate may be used such that, when applied to all cash flows, the resulting Gasification present value is expected to be materially the same as the sum of the present See coal gasification. values of the separate cash flows discounted at an appropriate zero coupon rate. GJ MJ Gigajoule, 1,000,000,000 joules. One GJ is equal to about 32 m3 gas or 278 kWh. Megajoule, 1,000,000 joules. GRI MW Global Reporting Initiative, global organisation that issues guidelines Megawatt, 1,000 kW. for CSR reporting. MWh Guarantees of origin Megawatt hour, 1,000 kWh. Guarantees of origin (GOO) are certificates that give the customer guarantees on the way in which the power was generated. Guarantees of origin are tradable. NEa Dutch Emission Authority (Nederlandse Emissieautoriteit) GW The competent authority that enforces the law on trade in NOx and CO2 emission Gigawatt, 1,000,000 kW. allowances. The activities of the NEa are made up of issuing permits, keeping records of the balance of emission allowances and supervising. NEa supervises GWh the trade in emission allowances and manages the CO2 and NOx Emission Trade Gigawatt hour, 1,000,000 kWh. Registers, which contain all the Dutch account balances of emission allowances. Trading via the NEa is therefore not possible. Instead, companies trade among HE themselves or via trade platforms. Housing Equivalent, a household or a 10 kWh connection capacity of a large user. NGO IFRS Non-governmental organisation. International Financial Reporting Standards. Nm3 J Standard measurement conditions for gas production and gas reserves estimates, Joule, unit of energy. based on a temperature of 0 °C and 1 atmosphere of absolute pressure. kW NOx Kilowatt, 1,000 watts (kWe is a unit of electric power, kWth is a unit Nitrogen oxides, gases that arise during the burning of fuels. of thermal power). < O th er Content s 128 N.V. N uon Energ y A nn ua l Re p o r t 2 0 1 2 1 28 Office of Energy Regulation SO2 The Office of Energy Regulation is a department within the Netherlands Sulphur dioxide, a gas produced by burning sulphur or substances containing Competition Authority (NMa) charged with the implementation and supervision sulphur (such as coal). of compliance with the Electricity Act 1998 and the Gas Act. Spark spread OHSAS The difference between the purchase price of raw materials for the production Operational Health and Safety Standard, international accreditation for of energy in our gas-fired power plants and the market price of electricity. safe working practices. See also dark spread. OTC Syngas Over-the-counter (OTC) or off-exchange trading involves the trade of financial Synthesis gas, a mixture of mainly carbon monoxide (CO) and hydrogen (H2). instruments such as commodities or derivatives directly between two parties. TJ PCB Terajoule, 1 billion kJ. Polychlorinated biphenyl, chemical name for chloride compound with strong heat-resistant properties. TWh Terawatt hour, 1 billion kWh. SDE The Sustainable Energy Production Incentive (Stimulering Duurzame VER Energieproductie, SDE) subsidy scheme compensates parties that deliver Verified Emission Reductions, certificate used to offset CO2 emissions. energy produced by renewable sources (or CHP) to the grid by paying The certificate originates from CDM projects (see above) that are not the difference between the production costs from conventional sources registered by the CDM Executive Board. and the higher production costs from renewables (or CHP). W RA-verified Watt, unit of power. Items included in the Corporate Social Responsiblity reporting on which reasonable assurance is provided by Ernst & Young Accountants LLP as explained in the Whistleblower facility Assurance report of Ernst & Young Accountants LLP. This is the procedure for dealing with suspected abuses, including those relating, for instance, to a serious offence, defeating the ends of justice or endangering public health. Whistleblowers who report an instance of abuse are not subject to any kind of retaliatory action. Colophon Disclaimer N.V. Nuon Energy Spaklerweg 20 1096 BA Amsterdam Telephone: +31 (0)88 098 00 00 ‘We’, ‘Nuon’, ‘Nuon Energy’, ‘the company’, ‘Nuon Energy group’, ‘the Nuon group’, ‘the group’ or similar expressions are used in this report as a synonym for N.V. Nuon Energy and its subsidiaries. N.V. Nuon Energy originated from the unbundling of former parent company n.v. Nuon, currently Alliander N.V. In order to avoid misunderstanding, the names ‘our former shareholder n.v. Nuon’, ‘Alliander’ or ‘the Alliander group’ are used in this annual report to refer to n.v. Nuon, Alliander N.V. and/or Liander N.V. with their P.O. Box 41920 1009 DC Amsterdam The Netherlands Email: [email protected] The annual report is available in PDF on our website www.nuon.com Contact information Media relations Spaklerweg 20, P.O. Box 41920, 1009 DC Amsterdam, the Netherlands Telephone: +31 (0)88 098 88 88 Email: [email protected] Publication © N.V. Nuon Energy, 2013 Concept and realisation DartGroup, Amsterdam, the Netherlands Photography CBRE Global Investors Jorrit Lousberg Light@work Rico Ploeg Sky Pictures Fotografie Editing Bosch & Bosch Translations and Copy, Amsterdam, the Netherlands Scripta Media, Amsterdam, the Netherlands Printing Stadsdrukkerij Amsterdam N.V., the Netherlands Paper Cover: Fastprint Gold 250 gm Inside pages: Fastprint Gold 120 gm respective subsidiaries, which jointly form the network company. Where the name Nuon is used in terms, project names or other titles, such as Nuon Magnum, this relates to activities that fall under the Nuon group. The name ‘Vattenfall’ or similar expressions refer to Vattenfall AB and its subsidiaries. Vattenfall acquired 49% of the shares of N.V. Nuon Energy on 1 July 2009, an additional 15% on 1 July 2011 and 3% on 1 July 2012 and consequently holds 67% of the shares in Nuon. The financial data of Nuon are consolidated in the financial statements of Vattenfall. Parts of this report contain forward-looking statements that are based on Nuon’s current expectations. Even if Nuon’s management believes that these expectations are reasonable, no guarantee can be made that these expectations will prove to be correct. The forward-looking statements herein pertain to risks and uncertainties that could have a material impact on future earnings. The statements are based on certain assumptions, including such that pertain to financial conditions in general in the company’s markets and the level of demand for the company’s products. The outcome may vary significantly compared with what is presented in the forward-looking statements, depending on, among other things, changed conditions regarding the economy, markets and competition, legal requirements, and other political actions and variations in exchange rates, as well as other factors referred to in the report. AR2012/N.V. Nuon Energy www.nuon.com
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