Supporting Employers Supporting Childcare Employer Childcare Options in Ireland Report Commissioned by October 2006 Acknowledgements The four Dublin area childcare committees - Dublin City Childcare Committee; Dun Laoghaire Rathdown County Childcare Committee; Fingal County Childcare Committee; and South Dublin County Childcare Committee - would like to thank all those who gave generously of their time and expertise throughout the development of this publication: Heidi Lougheed, IBEC Marie Marin, Employers for Childcare Lynne Herbison, Employers for Childcare Patricia Callan, Small Firms Association Julie McNamara, Kildare County Childcare Committee Roseanne Killeen, Intel Ireland Regina Bushell, Grovelands Childcare Collier Broderick, Management Consultants Graham Smith, WordSmith The aim of this publication is to help transfer good practice across organisations so that employers can understand what they can do to assist their staff in finding appropriate childcare solutions, irrespective of their company size. The publication gives details on a wide range of measures being taken by employers to help parents meet their childcare and work responsibilities. These measures greatly benefit employers, providing enhanced image, reputation, lower costs of recruitment, retention and training, reduced absenteeism and increased motivation. Table of Contents 1 1.1 1.2 2 3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.15 4 4.1 5 5.1 5.2 5.3 6 6.1 6.2 6.3 6.4 6.5 7 7.1 7.2 7.3 8 8.1 8.2 8.3 Executive Summary and Conclusions Summary Conclusions Background and Introduction Employer Childcare Options Introduction Informational Resource and Referral Flexible Working Part-time Working Flexitime Job Sharing and Job Splitting Home working / Teleworking Term time or school hours working Compressed Hours Career Breaks Setting Up Flexible Working Workplace Crèches Buying / Reserving places Setting up a Shared Childcare Facility Grants Equal Opportunity Childcare Programme 2000-2006 and National Childcare Investment Programme 2006 - 2010 Tax Allowances Introduction BIK Exemption Capital Allowances Case Studies (Large) Northbrook Technology of Northern Ireland Ltd (IRL) INTEL Ireland Ltd (ROI) The Penguin Group (UK) Enlida Faberge Ltd (UK) 101 Great Ideas from Best Large Companies in USA Case Studies (Medium) Botanic Inns (IRL) Listawood Ltd (UK) Farrelly Facilities & Engineering Ltd (UK) Case Studies (Small) Calor Gas NI Ltd (IRL) Happy Computers (UK) Fish.Net (UK) 3 3 4 5 6 6 6 6 7 7 7 7 8 8 8 8 8 9 10 10 12 12 13 13 13 14 16 16 16 17 18 19 22 22 22 23 24 24 24 25 8.4 Ideas From SME's in UK 25 9 Appendices 27 10 Appendix 1: Childcare Legal Context 28 10.1 Introduction 28 10.2 Maternity Protection Act, 1994 and 2004 28 10.3 Maternity Protection (Protection of Mothers who are Breastfeeding) Regulations 2004 29 10.4 Adoptive Leave Act, 1995 29 10.5 Parental Leave Act 1998 30 10.6 Unfair Dismissal Acts, 1997 - 2001 30 10.7 Safety, Health and Welfare at Work (Pregnant Employees) Regulations 2000 30 10.8 Disputes Under the Acts 31 11 Appendix 2: Sample Policy Statements 32 11.1 Maternity Leave 32 11.2 Additional Maternity Leave 32 11.3 Ante-Natal/Post-Natal Visits 32 11.4 Maternity Benefit 32 11.5 Parental Leave 32 11.6 Force Majeure Leave 33 11.7 Breastfeeding 33 12 Appendix 3: Contact Details for County and City Childcare Committees 35 12.1 Other Useful Contacts 37 13 Appendix 4: Sample Employee Childcare Needs Questionnaire 14 38 Appendix 5: Examples from Best USA Companies 41 14.1 Allstate Insurance Company(USA) 41 14.2 American Express (USA) 41 14.3 Bank of America (USA) 41 14.4 Citigroup (USA) 41 14.5 DuPont (USA) 41 14.6 Hewlett-Packard Company (USA) 41 14.7 IBM Corporation (USA) 41 14.8 Johnson & Johnson (USA) 42 14.9 Lincoln Financial Group (USA) 42 14.10 Marriott International Inc. (USA) 42 14.11 Merck & Co. Inc (USA) 42 14.12 Patagonia (USA) 42 14.13 The Procter & Gamble Company (USA) 42 14.14 Prudential Financial (USA) 42 14.15 S.C. Johnson & Son Inc (USA) 43 page 1 1 Executive Summary and Conclusions 1.1 Summary Employers that offer support for staff with childcare responsibilities have a wider pool to draw from at recruitment. These employers are also more likely to retain valued staff when they become parents. Measures to support staff balance their work and childcare responsibilities can speed the process of staff returning to work after maternity, attain high levels of employee satisfaction, provide opportunities to extend provision of customer service and be seen as employers of choice. Employees in companies supportive of childcare responsibilities are likely to be more flexible, motivated, absent from work much less, committed to the organisation, focused when they are at work and less stressed, as they have greater balance and quality of home and work life. Flexible work arrangements are attractive measures for staff to phase back into work after maternity leave and to continue in work, while at the same time be good parents. Flexible work arrangements such as part-time working, flexi-time, job sharing and job splitting, home working / teleworking, term time or school hours working, compressed hours (e.g. 4.5 day week or nine day fortnight) and career breaks or sabbaticals are relevant to all sizes of organisations. Other options that are likely to be feasible for most employers include providing information on all aspects of maternity from pregnancy through to finding childminders. This information can be made available through intranet, publications, newsletters, noticeboards, seminars etc. There are public and private sources of information that employers can call on to help employees meet the challenges of parenting while at the same time being effective employees. The provision of childcare facilities directly by the employer is an option more likely to be relevant to the larger organisations. Grant aid (up to €100,000 for one site and €500,000 for multiple sites) and tax incentives (including accelerated capital allowances - 100% on qualifying childcare premises) exist to encourage employers to get involved in the provision of childcare facilities. The capital allowances are available to owner-occupiers or investors but not to property developers. A qualifying premises must be involved in the provision of a pre-school service and comply with childcare regulations. Where the employer is involved in the on-going financing and management of the childcare centre, employees are not subject to benefit-in-kind on the expenses incurred by the employer on the provision of childcare services in the qualifying premises. The employer must be actively involved in financing and managing the facility and not simply subsidise the employees' childcare costs. In addition to tax and grant issues, there are many other compliance factors in setting up and running a childcare centre. These include planning permission, Health Service Executive regulations, childcare regulations and fire regulations. A variant of providing childcare facilities is where an employer pays for emergency childcare in existing childcare facilities. This service operates as a safety net when the employees' own childcare service fails to deliver. Payment for one childcare place is sufficient to cater for 250 employees. Having selected the most suitable option, the employer needs to write down in a simple document the company policy so that employees know where they stand and know they will be treated fairly. The written policy statement spells out what is available and to whom and what procedure is to be followed for the employee to avail of the measure(s). Employers and employees need to continuously align and follow the procedures laid down under the legislation related to maternity. page 3 The legislation covers all pregnant employees, employees for a period of 14 weeks after they have given birth and 26 weeks where the employee is breast-feeding, provided the employee has informed their employer of their condition. The legal provisions on maternity in employment are contained in the Maternity Protection Acts 1994 and 2004, the Unfair Dismissals Acts 1977 - 2001 and the Safety, Health and Welfare at Work (pregnant employees) Regulation 2000. 1.2 Conclusions Employers need to be very aware of and follow legislation and procedures affecting maternity not only in respect of leave entitlements but to health and safety matters, unfair dismissal and legislation related to flexible work arrangements. to the employee's circumstances and avoid a one-size-fits-all approach. Employees may need assistance drawing up a business case to submit to their employer. Policies and procedures are only part of an employer support measure. Approachability of managers, good employeeemployer communications, employee-employer trust and embracing a culture of change are also key elements of success for a supportive childcare employer. Employer-employee trust may require a pre-defined tenure before an employee becomes entitled to certain flexible work arrangements. Transferring good practice across organisations would be supplemented greatly by shared learning groups understanding what employers are and can do. There are many examples of very significant benefits to employers embracing childcare support measures including enhanced image, reputation, lower costs of recruitment, retention and training, reduced absenteeism and increased motivation. There is an opportunity to set up and run a good practice award scheme in relation to childcare in the Republic of Ireland. There is a wide range of measures being taken by employers to help parents meet their childcare and work responsibilities. Many employers exceed the statutory requirements in relation to maternity. County Childcare Committees should also compile examples of and highlight what various size companies are doing in relation to supporting childcare. The most feasible options for small- and medium-size companies are likely to be flexible working arrangements and measures related to the provision of information. Flexible working times are likely to be part of the provision of large companies but the provision of childcare facilities or contracting existing childcare facilities are also likely to be more relevant for large companies. IT enables the implementation of more flexible working arrangements. IT combined with flexibility may be the key to future competitiveness. The employee needs to take some of the responsibility and initiative in presenting a business case to the employer that meets their childcare needs and the employer's business needs. This offers the opportunity to customise the measure page 4 2 Background and Introduction Female participation in the labour force is currently at the EU average of 56% while in the 25-29 age group it is 80%. The expected growth in female participation in the labour force by 2011 is 218,000 (IBEC, 2005). As a result the number of children in childcare will increase by 27% over the same period from today's level of 146,000. Childcare continues to be an issue of affordability and availability for Irish workers. A recent survey on childcare issues reported in a recent Small Firms Association newsletter found that: 50% of people spend between €500 and €1100 per month on childcare 96% of respondents do not have access to childcare facilities in work 69% of employees would leave their current employer if offered a similar job by an employer with childcare facilities, even if it meant taking a salary cut 29% rely on their family and relations for their childcare needs THIS PUBLICATION SETS OUT: Options for employers to support their employees; The business case for employers to support their employees in meeting the challenge of childcare and work responsibilities; Grant and tax incentives to help employers provide supports; Case studies of measures that small, medium and large employers in Ireland, UK and USA are taking; The main legislation affecting the area (see Appendix 1); Sample policies and procedures for companies to adopt or adapt to their own circumstances (see Appendix 2) and Useful contacts and sources of information (see Appendix 3). While the Government is spending large sums of money on the issue, there is need for more action by all the stakeholders to advance the provision of childcare facilities and support services. In order to grow the involvement of employers supporting their staff childcare needs, four Dublin area Childcare Committees (Dublin City, Fingal, South Dublin and Dun Laoghaire Rathdown) came together to produce an up-to- date publication outlining options available to employers in relation to childcare. CollierBroderick Management Consultants were engaged to conduct the research on behalf of the Childcare Committees. The research comprises a review of reports, websites, face-toface and phone interviews. Information on large companies and overseas companies was easier to find than information on small companies, particularly in Ireland. page 5 3 Employer Childcare Options 3.1 Introduction The Irish workforce is set to grow up to 2011 and female participation in the labour force is also set to increase in this period. Employers who have a childcare 'string to their bow' (over and above statutory requirements) have the edge over other employers in attracting applicants and retaining staff with childcare responsibilities. Employers who support their staff balancing their childcare with their work responsibilities are more likely to have a competitive edge attracting staff with specialist skills. These specialist skills can be key to maximising the use of resources. Contact details for all county childcare committees are available from www.omc.gov.ie and are also provided in Appendix 3. Employers may consider providing information such as: Information List of Childcare Providers Booklets on how to select a childminder/facility Employers who provide childcare support increase the chances of women returning to work after maternity leave. There is a wide range of options open to employers in relation to supporting employees balance their work and childcare responsibilities and these are elaborated on below. Some options, such as provision of information and flexible work arrangements, are relevant to all sizes of employers while other options such as the provision of childcare facilities are likely to be more relevant to larger employers. Tips sheets Breastfeeding Sources County Childcare Committee websites/offices IPPA - The Early Childhood Organisation: www.ippa.ie Childminding Ireland: www.childminding.ie Health Service Executive www.healthpromotion.ie/ breastfeeding 3.2 Informational Employers may consider running seminars or workshops with specialist speakers on topics relevant to their employees. These topics will vary depending on the age profile of the employees' children and range from having a baby to dealing with difficult teens. Expert advice and guidance may be made available to employees through '1800' numbers. All employers, regardless of size, can offer staff information on childcare which can be done by establishing links with County Childcare Committees. Private providers also offer consultancy services to employers to help their staff identify the best solution to their childcare requirements. The 33 County and City Childcare Committees (CCCs) were set up in 2001 to encourage the development of childcare locally. As part of the National Childcare Investment Programme 2006 - 2010, the CCCs offer a wide variety of services and can provide information and advice, including: 3.3 Resource and Referral information on local childcare committees setting up your own childcare business training courses for those considering a career in childcare applying for grants under the NCIP 2006-2010 training and other supports for childminders in the home Resource and Referral is a service that offers information, advice and referral to parent staff regarding their childcare needs. Some large companies employ a childcare co-ordinator and others buy the service from outside providers. This may include the provision of information on childminders in the area or a much broader range of information. The provision of information and referral is an attractive option for employers who are not in a position to provide more direct support. page 6 3.4 Flexible Working Flexible work arrangements are very relevant and useful measures that can be used to support staff with childcare responsibilities. These measures can be used to help: Phase a new mother back into work after maternity leave Cater for parents who have to drop off and collect children from school and look after them during school holidays Allow staff to fit in their work around childcare and school arrangements Help parent staff be more focused at their workplace There is a wide range of flexible working options. The following is a list of the most common ones: Part-time working Flexi-time Job sharing and job splitting Home working / Teleworking Term time or school hours working Compressed hours (e.g. 4.5 day week or 9-day fortnight) Career breaks or sabbaticals 3.5 Part-Time Working Part-time work is generally defined as less than the 5 days per week or less than the normal 38 hours per week. Various pieces of research shows that part-time work is more common for women than for men. The benefits to the employer include retaining valuable employees who would otherwise be lost, reduced absenteeism as a result of challenges of childcare and an ability to meet variations in work loads. On the other hand, there is a greater demand on supervisory or management time to control work and there is lack of continuity. The Protection of Employees (Part-Time Work) Act 2001 provides that the extent to which any condition of employment is provided to a part-time employee shall be related to the proportion of the normal hours of work of a comparable full-time employee. 3.6 Flexi-time Flexi-time systems operate on the basis that the employee works on average a standard number of hours per week, but may vary the time worked on any particular day or week as long as the standard number of hours are worked. Usually, there is a core number of hours worked, e.g. from 10 am to 4 pm and the individual may work a number of hours above or below the normal working hours. The advantage to the employer is that the employee is less likely to be absent due to family reasons and also there is likely to be less over-time. Employees can drop off and pick up their children and enable children to participate in extra activities. The disadvantage relates to communication difficulties outside core hours and the cost of administration. There may also be resentment from staff excluded from the scheme. 3.7 Job Sharing and Job Splitting Job sharing involves dividing one full-time position into two or more positions while retaining all the rights and privileges attached to the full-time position. Typically, jobs are divided into alternative weeks, two equal periods of two and one halfdays per week or mornings and afternoons. The main benefit to the employer is improved staff motivation. The employer is likely to incur increased supervision and administration costs. page 7 a decrease in the “warm up costs”. Longer workdays may result in fatigue and as a result a decrease in job performance. Furthermore there is the challenge of providing cover on the days when the employee is off. The employees get to spend quality time with their children and keep in touch with their careers. 3.8 Home working / Teleworking Home working and teleworking often go together and describe a situation where a person works from a home base. Rather than commuting to an office, the person uses information technology to communicate and conduct their work. Where both parents are working and have compressed hours, they can be available for their children on a number of days mid-week. 3.11 Career Breaks The employer has the benefit of accessing skills from anywhere or from applicants with a mobility problem. Facility costs are less, as there is less expenditure on rent, heat, light etc. Managing home and teleworking poses a new challenge for performance monitoring. There may be some additional costs providing the technology to enable teleworking. This entails a period of unpaid leave for a specific duration. This can be for a short period to allow employees to travel abroad, undertake voluntary work of complete further education. Sabbaticals can be for longer periods of between 1 and 5 years. The employees have flexibility in meeting their childcare needs by being second-line management of their childcare at home and adapting their working times to blend in with their children's timetables and being able to cater for various short notice events such as in-service teacher training. The employer benefits by retaining experienced staff that gains experience and or new qualifications. The change can be disruptive, imposing extra work on the remaining staff and there are costs of training the temporary staff and the staff member on return. 3.9 Term-time or school hours working 3.11.1 Flexible Working and the Law A term-time working policy allows employees to take leave of absence without pay for 4 to 12 weeks during the summer months, when school children are on holidays. This leave is in addition to normal annual leave. Typically, nine months pay is spread over 12 months. The Protection of Employees (Part-time Work) Act 2001 and Fixed-Term Work Act 2003) prohibits less favourable treatment of a part-time and/or fixed-term employee with regard to conditions of employment. The challenge for employers is to replace those participating in term-time working. 3.10 Compressed Hours This allows full-time employees to work longer days for part of the week in exchange for shorter days or a day off each week. For example, an employee may opt to work 9 or 10 hours per day for 4 days in a week and take the fifth day off. There are many variants of this, such as taking two days off every two weeks etc. Employers can benefit from increased opening hours of business as a result of longer working weeks and there is also Employees on part-time or fixed-term contracts can only be treated differently if such treatment can be justified on objective grounds. Objective grounds are considerations other than the status of the employee and the less favourable treatment is for the purposes of achieving a legitimate objective of the employer and such treatment is necessary for that purpose. 3.12 Setting Up Flexible Working 1. Define the Policy Consider the various flexible work options that are available and which of them is most suitable for you. Then write down the policy so that employees know where they stand. Employees will see this as fair and be reassured that everyone page 8 is treated in the same way. The written policy doesn't have to be a long and formal document but a simple statement. For example: “An employee of this company who asks to do so will be allowed to work flexibly under one of the following arrangements; part-time, job share or school hours only provided that such an option can be accommodated within the needs of the business at that time.” The policy statement needs to address such questions as: Who is eligible to apply? Do applicants have to be with the company for a fixed period before they can apply? Does it provide a clear statement in advance of the criteria on which decisions will be made? See Appendix 2 of this guide for sample policies. 2. Set out Request Procedures You will need to define a clear system to allow employees to make requests and guidance for the managers to reach a decision on each request. Questions such as the following will need to be addressed in drawing up the policy: When must employee apply? Can the supervisor/first-line manager approve the application? Will the employees be invited to make a business case for the flexible working arrangement they would prefer? Will assistance be given to employees to make these cases? Methods of forwarding correspondence (phone calls, urgent correspondence) Dealing with calls outside core hours - hand over arrangements, can the company contact employee during time off? Procedures for dealing with problems relating to flexible working - how will the arrangements affect other staff? When and how will arrangements be monitored? Procedures for dealing with leave (annual, sick etc) Procedures for dealing with training 4. Provide a Written Statement As an employer, you are legally obliged to provide an employee with a written statement of their terms and conditions of employment within two months of commencement of employment (Industrial Relation Act 19461990). Any flexible arrangements (specifying times etc), which you have agreed, should be described here. If you have a new agreement with an existing employee, remember to issue a new written statement of terms and conditions. 3.13 Workplace Crèches Employers can set up and operate a crèche in or in close proximity to the workplace. Prior to setting up a workplace crèche, there is a need to investigate all aspects of the feasibility of the project. The approach and focus of such a feasibility is outlined below and will cover: See Appendix 2 for sample procedures to be followed. 3. Agreement Checklist Core hours when the employee will be at work - are people required to clock in/out, how will time be recorded, are employees required to be at the workplace at certain times during the week? page 9 .. continued next page Market Feasibility This includes a survey of staff to establish needs for a workplace crèche. A sample questionnaire that could be used to establish needs is given in Appendix 4. Other data such as the age profile of the staff will need to be considered when reviewing the potential market for the facility. If the market feasibility proves positive, a financial feasibility study is carried out. Financial Feasibility The financial feasibility examines the full costs of setting up and running the facility. The task of identifying a site or sites is a critical success factor. The source of funding for the set-up costs and the price which staff are willing to pay will be key to the financial feasibility of the workplace crèche. Attention to detail is imperative so that all costs such as art and craft materials are considered, as well as the more obvious ones such as insurance, staffing ratios etc. The cost of establishment of a 70-place childcare facility is in excess of €1m. Operational Feasibility The operational aspects of the feasibility study will examine models of running the service such as contracting professional childcare providers to run the service compared to engaging staff directly. Contact with the Health Service Executive, the fire services, etc. would be worthwhile at this stage of the process. If the employer provides a childcare facility on their own or with a partner and the employer is wholly or partly responsible for financing and managing the provision, then this is not treated as benefit-in-kind to the employee for tax purposes. Care needs to be taken to make sure that your business meets the criteria and some more detail is given on this in Section 5 of this guide. Outsourcing The high capital cost is likely to be prohibitively expensive for most employers. Some companies provide the premises and finance start-up costs and engage a professional childcare provider to operate the service. Companies that have multisites may have a crèche at their headquarters or in a few of their sites and supplement these by buying/reserving places at existing childcare centres. 3.14 Buying / Reserving places Employers can buy or reserve a number of places at existing childcare centres for their employees. Where a high percentage of employees have children of school-going age, employers may have issues with absenteeism after schools close or during school holidays. Where this is the case, the employer could pay for the child to attend an after-school club and/or attend a summer camp. A survey of 153 companies in the US showed that the familyfriendly practice that produced the most positive impact in terms of increasing satisfaction and morale for staff and in increasing commitment, productivity and participation was the introduction of subsidised emergency childcare, particularly in the employees' own home. 3.15 Setting up a Shared Childcare Facility One option, which is more suitable than setting up their own childcare facility, is for small- to medium-size companies to set up and run a childcare facility as part of a consortium. Each member of the consortium is responsible for only some of the places. In the late 1990s, local development companies in Kerry and Galway tested the feasibility of setting up and running a childcare facility involving a consortium of employers and the lessons from these demonstration projects are shown in the following table: Challenges Critical Success Factors Time to negotiate and plan Local development Project Manager to drive the project research and development work or childcare provider negotiates and plans Commitment from all parties from the start Commitment from senior management of participating companies Key people may leave the company Get organisation agreement at the highest level Higher priorities emerge Companies not moving at same pace in relation to needs analysis, consultation, agreement and commitment Provide the necessary questionnaire, approach, methods, information, notices etc. .. continued next page page 10 .. continued from previous page Challenges Critical Success Factors Identifying a suitable site and planning permission Potential set-up costs and also rate per child to make it viable Indicative commitment on money from outset and prefeasibility work on likely costs to parent Legal structure Ownership and exit mechanisms Sufficient spaces to cater for varying needs of parties over time, may be only a “drop in the ocean” of the number of children Allocation of childcare places Imbalance between those paying for most and least places Clear policies in relation to allocation of spaces Changing age profile of employees Spread of companies will reduce this The table shows there is a wide range of factors influencing the success of setting up a childcare facility as part of a consortium. page 11 4 Grants 4.1 Equal Opportunity Childcare Programme 2000-2006 and National Childcare Investment Programme 2006-2010 The Equal Opportunity Childcare Programme (EOCP) 20002006, which is administered by the Department of Justice1 , facilitates further development and expansion of childcare facilities. The National Childcare Investment Programme 20062010 was announced on December 7th 2005 and came into effect on January 1st 2006. This succeeds the Equal Opportunity Childcare Programme 2000-2006. The EOCP will continue to be operational in parallel with the new Programme until all applications on hand are processed and commitments are honoured and the drawdown and verification of existing grant allocations are fully complete. 4.1.1 Self-Employed Childcare Providers until December 31st 2007. These groups will be free to apply under the new staffing lines approximately 6 months prior to the end of their EOCP funding term. 4.1.3 Private Sector Childcare Providers Under the new capital grant scheme, applicants may apply for grant assistance of up to €100,000 towards the capital cost of developing a childcare service facility in an area where there is a demonstrated childcare need. An applicant may apply for more than one grant under this scheme, provided the subsequent childcare facilities are in different catchment areas and subject to an overall ceiling of €500,000 per applicant. In each case, the applicant must provide at least 25% of the total funding required for the project. Work on the project must not commence before the applicant has been notified of the decision on their application. 4.1.4 Other Capital A capital grant scheme is available for self-employed childcare providers, catering for (1) not more than 20 children at a time and (2) for over 20 children. This scheme provides support towards the building, renovation, upgrading and equipping of childcare facilities. 4.1.2 Community-based A capital grant scheme is also available to communitybased/not-for-profit organisations for the establishment, renovation or upgrading of childcare facilities. Groups may apply for grant assistance based on a demonstrated childcare need in the area. The number of places which the group proposes to provide will determine the level of funding. Under the new capital grant scheme in January 2006, the maximum grant payable per project is not expected to exceed €1,000,000. Arrangements are being made for the introduction of an improved capital grant scheme to assist childminding services and a new capital grant scheme to assist parent and toddler groups. Further information on the above grants is available from Childcare Directorate, Department of Justice, Equality and Law Reform, 72-76 St. Stephens Green, Dublin 2, lo-call: 1890 20 90 30 or alternatively by e-mail at [email protected]; website www.omc.gov.ie or from Pobal (formerly known as ADM Ltd.) at 01- 2400727; website www.pobal.ie In addition, staff grant assistance is also available to community-based/not for profit organisations with a strong focus on disadvantage. The staffing grant commitments made to the community-based groups under the EOCP will continue 1Pobal (formely known as ADM Ltd) will continue to implement the day-to-day operation of the EOCP as well as taking on this role under the Childcare Programme 2006 - 2010 page 12 5 Tax Allowances 5.1 Introduction and The 1999 Finance Act introduced two provisions relating to childcare: - The Child Care (Pre-school Services) Regulations 1996 (S.I. No. 398 of 1996) are complied with fully. Exemption as benefit-in-kind for tax purposes of certain 5.2.1 Qualifying Premises childcare facilities provided by employers for their employees (Section 34 Finance Act 1999) Capital allowances for buildings used for certain childcare purposes (Section 49 Finance Act 1999) The premises may be provided solely by the employer, in partnership with or by someone else. However, the employer must be wholly or partly responsible for financing and managing the provision of the service. These were amended by the Finance Act 2000 and 2001. 5.2.2 Financing 5.2 BIK Exemption There must be a commitment by the employer to fund the facility or provide it with capital. Examples of this would be funding of the construction or refurbishment of the premises and equipment, staff salaries etc. The provision of childcare facilities by employers are not treated as benefit-in-kind for tax purposes where Facilities are made available solely by the employer Facilities are made available by the employer jointly with other persons and the employer is wholly or partly responsible for financing and managing the provision of the childcare service or Facilities are made available by any other person or persons and the employer is wholly or partly responsible for financing and managing the provision of childcare service It is not sufficient to simply pay for places in a crèche or nursery run by someone else. 5.2.3 Managing It is not necessary for the employer to manage the day-to-day operations of the facility or have direct responsibility for the care of the children. The role envisaged for the employer in managing the facility is at a strategic level such as: Overall policy of the facility Appointing and monitoring the performance of personnel engaged to look after the children Allocation of spaces, and Financial control and management. 5.2.4 Benefit to the Employer Employer's PRSI If the conditions outlined in Sections 5.2.2 and 5.2.3 are satisfied, then the provision of childcare/crèche facilities to page 13 employees is exempt from Employer's PRSI. A saving equal to the Employer's PRSI on the benefit provided to the employee is made. The benefit is the difference between the cost to the employee and the open market rate for the service provided. Capital Allowances Capital allowances are available to employers that have taxable income. The capital allowances can be offset against income from the childcare centre and other income. Section 5.3 elaborates on the use of capital allowances against taxable income. 5.2.5 Benefit to the Employee If the conditions outlined in Sections 5.2.2 and 5.2.3 are satisfied, then the value of childcare services to the employee is not subject to Income Tax, PRSI or Health Contribution. The benefit could be savings of 42% Income Tax, Employee PRSI and Health Contribution on the cost of the childcare facilities to the employee. 5.3.2 Impact of Capital Allowances Employer (Company) Employer A Ltd constructs a childcare centre for €500,000 (excluding site costs) and leases it to a childcare operator for €20,000 per annum. Employer A Ltd has other income of €100,000 per annum. Tax relief available to Employer A Ltd. is: Year 1 € Qualifying Expenditure 500,000 Capital Allowances 500,000 Employer A Ltd Annual Income 120,000 Capital Allowances (500,000) Excess Capital Allowances 380,000 5.3 Capital Allowances Employer A Ltd’s annual income comprises of income from leasing the childcare centre to the childcare operator and the profits of the immediately preceding accounting period. The remaining unused capital allowances can be carried forward and used against the rental income of Employer A Ltd. 5.3.1 Introduction Employer (Individual) Capital allowance is a method of tax depreciation used to reduce taxable trading income over a set number of years. Employer B Individual constructs a childcare centre for €500,000 (excluding site costs) and leases it to a childcare operator for €20,000 per annum. Employer B Individual has other income of €120,000 per annum. Accelerated capital allowances at a rate of 100% are available in the first year on childcare facilities which meet the required standards for such facilities, as provided under the Childcare Act 1991 and the Child Care (Pre-School Services) Regulations, 1996. The relief is available to all childcare facilities whether provided by employers or commercial childcare operators. The relief is available to both owners of facilities and investors who wish to invest by way of leasing arrangements. The allowances apply in respect of expenditure incurred on and from December 1st 1999 on the construction, extension or refurbishment of childcare facilities. Expenditure incurred on the conversion of a building to a qualifying childcare facility is also eligible for relief. These capital allowances are also available as 15% for the first 6 years and 10% in year 7. Tax relief available to Employer B Individual is: Year 1 € Qualifying Expenditure 500,000 Capital Allowances 500,000 Employer B Individual Rental Income 20,000 Capital Allowances (500,000) Excess Capital Allowances 480,000 Salary 120,000 Excess Capital Allowances Restricted 31,743 Taxable Salary 88,257 Excess Capital Allowances Carried 448,257 Forward page 14 As the qualifying expenditure is incurred by an individual who is a passive investor (i.e. an investor who lets the property to an operator or an individual who is not an active partner in a partnership operating the childcare facility) then the maximum excess allowance (over rental income) is restricted. The maximum amount, which may be set against other income of passive investors in respect of expenditure on certain buildings is €31,743. The remaining unused capital allowances can be carried forward and used against rental income of the Employer B Individual. Childcare Operator Tax relief available to Childcare Operator is: Year 1 € Qualifying Expenditure 500,000 Capital Allowances 500,000 Income from Childcare Centre 50,000 Capital Allowances (500,000) Excess Capital Allowances 450,000 The excess capital allowances can be used against other income in Year 1 and any unused capital allowances can be carried forward, to be offset against income from the childcare facility in the following years. Childcare Operator constructs a childcare centre for €500,000 (excluding site costs). Childcare Operator has income of €50,000 from the childcare facility. page 15 6 Case Studies (Large) 6.1 Northbrook Technology of Northern Ireland Ltd (NI)2 6.1.4 Benefits to Employees Mrs. Kelly's children are delighted to be collected from school by their mother. They can now become involved in outside school interests such as music tuition and sports. 6.1.1 Background Northbrook Technology of Northern Ireland Ltd (NTNI) is a subsidiary company of a US software company Allstate Insurance Co. Located in Belfast City, it has 791 employees, 28% of which are female. All requests for flexible work hours for childcare have been approved. Employees using family-friendly policies are more content as they have less stress due to a better balance and quality of home and work life. 6.1.2 Measures 6.2 INTEL IRELAND (ROI) NTNI introduced a number of family-friendly policies, which later formed the basis of its award-winning Work/Life Balance strategy. These include: 6.2.1 Background Intel Ireland is a multi-national IT manufacturer with facilities and offices and approximately 4,000 employees in Ireland. provision of a baby car seat for all new parents baby gift hampers enhanced maternity and paternity leave flexible working 6.2.2 Measures Intel Ireland operates the following childcare programmes: One example of a flexible work schedule in NTNI is where an employee, Mrs. Kelly proposed a personal work schedule which permitted her to retain a full-time career by finishing work each day at 2.30 pm. This enabled her to collect her children from school and take them home. On Tuesday, Wednesday and Thursday evenings, she returns to the office at 8.00 pm and works until 11.30 pm. Family links - is a referral and information service to provide consultation, information and assistance to employees seeking help with their childcare needs. Employees make contact with the company's Family Links Co-ordinator who works through various options. Employees can also find information on education, community, entertainment and childcare on the Family Links web page. 6.1.3 Benefits to Employer Monthly Parenting Bulletins - these comprise papers The benefits to Northbrook are that the late evening hours overlap with the US workday. Mrs. Kelly, who works in the HR division, is available to deal with any issues that arise in the Northbrook call centre which is open until 11 pm. Mrs. Kelly also has three evenings of uninterrupted time to dedicate to report writing and other work that cannot be done effectively during the day due to a constant stream of meetings that are typical of the HR role. Northbrook had an attrition rate well below industry average between 1995 and 2002 (4-9% vs. 26%). Its absenteeism rate reduced from 14.3 days in 1991 to 3.2 days now. on various child topics written by a parenting expert and clinical psychologist. They are made available through Family Links Web and also in hard copy, which is sent to all employees monthly. Parenting and Dependent Care Seminars - every quarter, the company runs at least one seminar covering relevant topics on parenting and dependent care. Recent seminars covered topics such as coping with teenagers and child behaviour. 2Source: Employers for Childcare page 16 Summer Camps - Intel Ireland runs summer camps for children (age 5 to 12 years) of employees. The camps are run to assist employees with childcare during the summer months. These are all-day programmes from 8 am to 6 pm during 4 weeks of the summer holiday. This is the fifth year running the summer camp. What the employees have to say: Baby hampers - the company sends a gift of a baby Kids to Work Days 'Thank you to the team who organised and co-ordinated the kids-to-work day last week. The kids thoroughly enjoyed it and thought all the activities were excellent.' hamper to congratulate employees on the birth or adoption of their baby. Kid to Work Days - twice a year, employees are invited to bring their children to work to become familiar with their work environment. It also helps the children to discover how the subjects taught in school are applied in the workplace. Childcare Development Fund - this comprises a sum of money which was allocated to develop and enhance childcare facilities in the Greater Dublin area. The money was used to provide additional facilities (montessori rooms/baby rooms, outdoor play area), after school service etc. In addition to the above programmes, Intel offers the following: Baby Hampers 'Thought the baby hamper was very good, lovely good quality items, chocs, jigsaw and jumper, was really pleased. ' Kids Summer Camp 'Camp KOOL is the best and I mean 'the best' camp ever...' 'I really enjoyed the Camp, it's the best I've been to.' Kids Summer Camp ‘Christmas Panto is far superior to the old kids Christmas parties. Fantastic……… Oh, no it isn't……oh, yes it is!' 6.3 The Penguin Group (UK) 6.3.1 Background Penguin is a large private sector company based in the UK and is engaged in book publishing. Penguin has a strong ethos about positive parenting. The company has 1,200 employees and 67% are female. 10% are likely to be pregnant or on maternity leave at any one time. Job sharing Part-time Work Telecommuting / Home-working Flexible Start Times and Leave of Absence for educational and personal reasons Kids' Christmas Panto etc. The Penguin Group won Family Friendly Employer of the Year Award 2004. 6.2.3 Benefits to Employer Retain valued employees Family-friendly brand for recruitment More motivated and committed staff 6.2.4 Benefits to Employees Parents receive information and advice on challenges and issues related to child rearing Parents can re-integrate gradually after maternity leave Approximately 5% of employees avail of the flexible work arrangements page 17 engaged in manufacturing. The European Board targets a 5% improvement in employee satisfaction every 2 years. Sites develop their own action plans to achieve this objective. 6.3.2 Measures Penguin measures to ensure that parents get as much time with their children as possible include: 6.4.2 Measures 30 days annual holiday leave extra time off for new mothers four weeks paid paternity leave for new fathers over the first four years of a child's life up to 15 days compassionate leave for days when children or their carers get sick positive approach to all requests for part-time work and flexi-time work whenever feasible 6-month career break available for family or developmental reasons pay up to £95 per month childcare allowance towards the cost of pre-school children children of staff get invited to parties and book launches 6.3.3 Benefits to Employer Retains valuable employees Retains staff who are very determined - employees complete an average of 5 years service Low level of absenteeism (1.6%) High level of satisfaction with the employer's approach to work-life balance Positive external publicity about their work ethos 99% of women return to work after maternity leave 6.3.4 Benefits to Employees Staff know they can leave to have a child and there will be support and a job for them when they get back The overall approach is to be open and approachable to employees and to meet individual as well as business needs. Management is happy to accommodate changes in working hours where possible and staff are encouraged to discuss requests to work flexible hours with HR. The company has provided an on-site child co-ordinator two days per week to help employees find suitable childcare. The childcare co-ordinator also maintains a childminding network and helps parents find places in local nurseries. The company subsidises children while they are with childminders and retains a place for a parent returning from maternity leave. The company also covers the cost of childminders' insurance, membership of the National Childminding Association and training courses. The company also makes a contribution to a play-scheme for school-age children which operates during all holiday periods. The play-scheme, which is open to all employees and on-site contractors at Elida Faberge is run in partnership with other local employers including Agfa Gaevert and West Yorkshire Police. 6.4.3 Benefits to Employer Retain valued member of the workforce Speeding the process of staff returning to work after maternity 6.4.4 Benefits to Employees 6.4 Elida Faberge Ltd (UK) 6.4.1 Background Elida Faberge, based in Leeds, is part of a European business Subsidised childcare Priority in local nurseries given to children referred from employees at Elida Faberge Ease identifying quality childcare page 18 6.5 101 Great Ideas from Best Large Companies in USA3 6.5.1 Training / Information / Advice EMPLOYERS PROVIDE: Advice • 24/7 telephone and online support programme for employees who need help resolving work/life conflicts • 24-hour hotline and a website on topics like choosing a summer camp • 24-hour nurse hotline provided by Mayo Clinic • Personal parent coach to help mothers via phone and internet with everything from getting newborn to sleep to communicating with teens • Five free counselling sessions if families hit a rough patch during teenage years • Assessing non-company childcare services • For female employees exploring problems encountered in balancing work and home life • Pregnancy Information • Seminars on internet safety for kids, raising kids with high self-esteem, effective communication, risk behaviours, mother-daughter book-club, smooth transition from work to parenthood and back again, having a new baby, balancing work and family, dealing with difficult teens, parenting classes • Finding non-company childcare services • Summer teens volunteer programme designed to give older kids a look at career opportunities • Webcasts and experts available through 1800 numbers to assist employees with related topics 6.5.2 Expectant Mothers EMPLOYERS PROVIDE: • $5,000 to $10,000 towards adoption-related expenses per child • Up to $20,000 for in-vitro fertility procedures • Infertility treatment (up to three rounds of in-vitro fertilisation and artificial insemination) • A new baby kit complete with baby seat, bib and pregnancy books • Pre-natal exercises at on-site wellness centres • Materials on pre-natal care • Every three months hold a baby shower to say congratulations • Free or discounted perks such as pregnancy massage 6.5.3 New Mothers EMPLOYERS PROVIDE: • Basket of goodies with nappies, bibs, thank-you notes, infant clothes and supplies • Complimentary take-home meal from the restaurant • Laptop computer to use at home during their time off 6.5.4 Lactating Mothers EMPLOYERS PROVIDE: Training • Safe sitters programme to teach teens rescue skills and basic first aid • Workshops on stress management • Six week FIT KIDS programme for pre-teens on healthy eating and fitness habits • Courses on kiddie kick-boxing • Training network for parents 3 Examples of measures taken by specific USA companies are shown in Appendix 5 • • • • Phone consultations with lactation specialists Access to lactation consultants 24/7 Breast-feeding counselling Private pumping rooms equipped with recliners, refrigerators, sinks, internet connections, phones, light dimmers, comfortable chairs, rocking chair, ergonomic chairs, electric pump, corkboard for posting baby pictures • Buddy programmes linking employee mothers who have nursed with working mothers who have just started breastfeeding page 19 • • • • • • • Lactation support network Portable professional-grade breast pump Information packet Contribution to purchase of a breast pump Contribution to rental of a breast pump Extra pump kit accessories Discounts on lactation supplies 6.5.7 Leave EMPLOYERS OFFER: 6.5.5 Return to Work EMPLOYERS ALLOW: • Staff to phase back into their jobs (in one case can spend 8 weeks phasing back on a part-time basis) • Re-integration to use flexi-time, compressed weeks and telecommuting to return to work gradually after maternity leave • Provide a 3-week orientation for those out for more than 6 months • Request work in a virtual office i.e. work at home full-time with equipment provided by the company 6.5.6 Suite of Flexi-time Policies • 26-week maternity leave • Mothers the opportunity to take 2 weeks paid leave before due date and 6 weeks after • 6 to 13 weeks paid leave • Fathers can take 3 paid weeks anytime within the child's first year • New fathers and adoptive parents get 8 weeks paid leave • 26-week unpaid family leave for paternity, adoption, placement for a foster child • New parents including adoptive parents, with at least 1 year service, 52 weeks of job guaranteed time off • Shared Leave Bank which allows employees to donate days off to one another • Mothers encountering any post-baby complications additional short term disability leave with pay • Employees up to 5 days of family sick leave per year • New mothers and fathers 12 weeks of job guaranteed leave beyond the legislated 12 • Extended personal leave of up to 52 weeks for reasons such as taking care of a family emergency EMPLOYERS: • Install a new phone system that automatically forwards office calls to any phone including employees home lines • Allow compressed workweeks year round or for just a few months e.g. 4 x 10 hours, 3 x 12 hours, alternate 7 day weeks, allow workers leave early on Friday • Allow job sharing and part-time options (one company uses the web to assist in finding potential job share partners) one company allows 2 to 6 hours per day and start and finish when you like • Allow school hours only with no summers • Allow 3-month sabbatical with only 5-year service i.e. fully paid for the first month and partly paid for months 2 and 3 • Allow alternative start and finish times (start as early as 6 am and leave as early as 3 pm) • Increase number of weekend positions • Allow telecommuting • Give one day per year that can be taken without notice • Allow working a few hours at the weekend in order to be available for after-school activities • Allow access to intranet portal from outside the office 6.5.8 Childcare Services EMPLOYERS PROVIDE: • Parent employees on or near site day care facilities with part-time, full-time and back-up programmes • Discounts (10%) at back-up childcare centres • $50 a day for 20 weekdays and unlimited weekend of backup care • 100 hours back-up care per year at $2 per child for drop-in and $4 per child for in-home care • Re-imburse the child care expenses of employees who work overtime on urgent projects • 24-hour care giver on-call service for in-home childcare at $25 per day • Childcare benefits to grandchildren • 90% of the costs for up to 10 days in-home or centre-based back-up services • Before and after school and holiday and summer programmes • Subsidies of up to 45% at two on-site childcare centres page 20 • Resource and referral service • Company athletic clubs as a back-up care facility where the children can play basketball, swim or do arts and crafts • Summer camps onsite or similar re-imbursements for kids in other programmes • 10% match for employees' dependent-care flexible spending accounts • Parents' nights out babysitting twice a year • Day care centres to staff on a sliding scale and employees who use alternative childcare receive a subsidy of $1,040 per year • Employees with the opportunity to view their kids at play from their desktops • Virtual childcare programme including 80 hours of free inhome child care, back-up care and discounts at area centres, summer programmes, referrals and flexible spending accounts • Ten slots for emergencies at a local day care centre • Separate on-site sick childcare centre with nursing services • Local school guarantees enrolment of children of company employees page 21 7 Case Studies (Medium) 7.1 Botanic Inns (NI) 7.1.4 Benefits to Employee 7.1.1 Background Botanic Inns is in the hospitality industry in Northern Ireland and employs between 100 to 150 staff. In recent years, it set about putting in place a childcare strategy to retain many of its skilled and valued employees that were starting to take on caring responsibilities. As a result of its childcare strategy, it was awarded The Boss on Board Award in 2005. There is no feeling of guilt as managers are understanding and accommodating of certain circumstances. Staff feel part of a family and valued. Staff are in receipt of financial assistance towards childcare costs. 7.2 Listawood Ltd (UK) 7.2.1 Background 7.1.2 Measures The following measures are operated: - Recognition of births (bouquets for parents, personalised babygros etc) - Enhanced paternity and maternity leave - Maternity packs - Flexible work arrangements (part-time, term-time, career breaks, phased return etc) - Annual family fun day (all employees, extended families and friends invited to fun day and proceeds donated to charity) - Father's Day event - Free family photo (for Botanic Inn parents and babies) - Childcare Vouchers to assist working parents with the cost of childcare 7.1.3 Benefits to Employer There is increased staff commitment and loyalty as indicated by the rankings in The Sunday Times Best Companies (68th) and Financial Times Great Workplaces (35th) in 2005. Staff short-term absenteeism has reduced to 1.9% and Botanic Inns has improved its reputation as an employer of choice which gives rise to attracting a more varied workforce. Listawood is a family business with 137 employees producing promotional magnets, mouse mats and WoW-Mugs. Familyfriendly culture is an integral part of the Listawood business as the company operates an open culture and value staff lives outside work as well as looking after their customers. In 2001, Listawood was voted UK Medium Employer of the Year. Listawood's commercial success was also recognised by the UK business gift trade association (PROMOTA) which gave it the Supplier of the Year Award. 7.2.2 Measures Flexible working is at the core of the company's philosophy to ensure mutual respect and to encourage staff to learn and develop. Staggered hours, compressed working weeks, job share, annualised hours and term-time working are all in operation in Listawood. Approximately three quarters of the staff's working patterns are different to the norm. Many choose to work part-time and one-third of the managers are equipped with laptops so they can work from home. Maternity pay is £100 per week for 26 weeks, and there is no problem taking additional unpaid leave. Staff are encouraged to return when they feel comfortable. page 22 7.2.3 Benefits to the Employer 7.3.3 Benefits to Employer Staff are willing to give a great deal of commitment and loyalty Staff work with great initiative and minimum of supervision Staff acquire skills and responsibilities As staff are more satisfied with their working conditions they more readily take ownership of their work and provide a better service to their customers. This high level of customer service through satisfied staff gives the company a competitive edge. Staff are more flexible and wasted project and management time is a thing of the past. 7.2.4 Benefits to the Employee Staff can agree their work patterns and hours according to their wider work-life needs Staff are consulted in relation to work and life issues End to long-hours culture 7.3.4 Benefits to Employee Staff can meet their family and business needs through the flexible work arrangements 7.3 Farrelly Facilities & Engineering Ltd (UK) 7.3.1 Background Farrelly Facilities & Engineering designs, installs and maintains heating, ventilation and air conditioning systems and supplies power wiring and controls throughout the UK. Of its 50 employees, 12% are female and 90% of them return to work after maternity leave. 7.3.2 Measures The following policies are operated: • Parental leave • Leave for children's medical leave and school holidays • Parents' working hours are flexible to fit around childcare and school arrangements • Football and entertainment evenings for Farrelly staff are encouraged In practice • Parents with school/nursery runs start work around 9.15 to 9.30 am and finish around 3pm • 80% of staff take extended annual leave for school holidays and other family matters • Up to 85% of employees take advantage of Farrelly's flexible working hours scheme page 23 8 Case Studies (Small) 8.1 Calor Gas NI Ltd (NI) 8.2.2 Measures 8.1.1 Background Individualised flexible working and leave arrangements are agreed to suit staff requirements. Calor Gas NI Ltd is a distributor of liquefied petroleum gas. The business is located in Belfast and employs 72 staff. 8.1.2 Measures One of the measures operated at Calor Gas NI is reduced hours following maternity leave. Gillian Witherow worked for Calor Gas Northern Ireland as a HR Officer for 4 years on a full-time basis until she had her first child. After her maternity leave, Gillian returned to work on a 3-day basis. Following the birth of her second child, Gillian returned to work on a 2-day week basis. Now that her son has settled into a nursery, Gillian has resumed working a 3-day a week. 8.1.3 Benefits to Employer One employee bought 24 additional days annual leave which was deducted from her salary at two days per month so she could spend all school holidays with her children. A maternity returner works a three-day week for the moment, choosing her days and hours. One father works a seven-day fortnight so he can share childcare with his wife. Another father works a compressed (four day) full-time week, as does the MD. Two trainers arrive to work after they have met their childcare needs. Children are welcome to come into the office when staff childcare arrangements breakdown. Regular (3/4 times per year) checking on staff satisfaction in relation to work-life-balance. Calor Gas has benefited from this arrangement with Gillian in that they have been able to keep a valued member of staff and have not had the costs of recruiting and training a new employee. 8.2.3 Benefits to Employer 8.1.4 Benefits to Employee Gillian feels that by working part-time she is both more focused at home and in the workplace. She feels that she was allowed get the balance of work and home right after having her two children. 8.2 Happy Computers (UK) Open phone lines to clients for an extra half hour per day Unsolicited CVs from prospective employees Employee parents are more motivated and confident to perform their job well Employee parents are more focused at work and committed to the organisation Absenteeism is reduced and retention increased 8.2.4 Benefits to Employees 8.2.1 Background Happy Computers is a small private company engaged in computer training and operating in London and South-East England. The company won Employer of the Year Innovation Award in 2003. page 24 Flexibility Working long hours is discouraged Staff are judged by results, not hours worked Emergency childcare 8.3 Fish.Net (UK) 8.3.4 Benefit to Employees 8.3.1 Background It is flexible and work can be fitted in with caring responsibilities for young children. Fish.Net, is a small IT consultancy offering web-related business services. It employs 9 permanent and 2 contract staff and operates in North-West England. There is a supportive culture and childcare is not seen as a problem It takes full advantage of its technology environment to facilitate flexible learning. The employee is not made feel guilty and told to take time off as holiday. 8.3.2 Measures 8.4 Ideas From SMEs in UK Staff can work remotely by dialling into the office computer or those of their clients. Staff can work flexi-hours as most of their business is project based. The company has a room with colouring pens and squash where employee's older children can come after school and do their homework or play if they need to. 8.3.3 Benefits to Employer There is a larger pool to choose from when the company adapts to people with child-caring responsibilities. 8.4.1 Approaches to Flexible Working Arrangements Best Practice SME Employers: • Articulate ethos of flexibility • Apply flexible working arrangements to all staff • Base their arrangements on individual requests • Organise work to allow flexible working arrangements • Formalise informal arrangements • Engage in open and effective communication • Overlap recruitment strategies and working arrangements to meet the needs of the workforce recruited • Encourage trust, responsibility and autonomy in all of the workforce 8.4.2 Individual Balance Sheet Employees make the business case by storing up credit (from increased productivity, flexibility, overtime) in advance. 8.4.3 Multi-skilled Team Employees are encouraged to become multi-skilled and support each other in work-based teams to cover for any type of leave. Employees learn to do other jobs by doing sabbaticals in other's teams. One company operated a points system whereby points were given for low sickness, hard work, loyalty and being a good team member. page 25 9 Appendices APPENDIX 1 28 Childcare legal Context APPENDIX 2 32 Sample Policy Statements APPENDIX 3 34 Contact Details for County and City Childcare Committees APPENDIX 4 38 Sample Employee Childcare Needs Questionnaire APPENDIX 5 Examples from Best USA Companies 41 10 Appendix 1: Childcare Legal Context 10.1 Introduction The legal provisions on maternity in employment are contained in the Maternity Protection Acts 1994 and 2004, the Unfair Dismissals Acts 1977 - 2001 and the Safety, Health and Welfare at Work (pregnant employees) Regulation 2000. The legislations covers: 1. All pregnant employees 2. All employees for a period of 14 weeks after they have given birth, and 3. All employees who are breastfeeding for a period of up to 26 weeks from the date of birth provided they have informed their employer of their condition. 10.2 Maternity Protection Act, 1994 and 2004 From March 2006, any pregnant employee is entitled to 22 consecutive weeks' maternity leave. Four of the 22 weeks have to be taken before the end of the week of the expected date of confinement and 4 weeks after. From March 2007, this will be increased by a further 4 weeks which will entitle mothers of new-born children a full six months of paid maternity leave. Should confinement take place 4 weeks or more before the expected week of confinement, the employee is entitled to a full 22 weeks beginning on the date of the birth, or the first day of maternity leave (if she is already on leave) whichever is the earlier. maternity leave unless there is an agreement to the contrary based on the terms of the contract of employment. An employee may qualify for a Social Welfare payment/ Maternity Benefit from the Department of Social and Family Affairs. Social Welfare maternity is 80% of an employee's reckonable earnings to a ceiling of €12,000. The minimum maternity benefit for 2005 was €165.60 and the maximum rate was €249 per week. At the end of the maternity leave, the employee must be allowed to return to her old job. From March 2006, employees who have taken maternity leave have the right to take 12 consecutive weeks additional maternity leave if they so desire. This will be increased by another 4 weeks in 2007, bringing the total unpaid maternity leave to 16 weeks. There is no entitlement to social welfare maternity benefit during this period. The employer is not obliged unless there is an agreement to the contrary, to make payment during the additional maternity leave. For 2006, the combined paid and unpaid maternity leave is 34 weeks and for 2007 it is 42 weeks. In addition, there is an entitlement to 14 weeks of unpaid parental leave as outlined in a later section. The Maternity Protection Bill 2003 provides for paid time off for the mother to attend a set of ante-natal classes and for the father to attend the last two such classes. 10.2.1 Notification THE EMPLOYEE MUST: Should the birth take place later than expected and the employee has less than 4 weeks leave after confinement, the minimum period will be extended by up to but not more than 4 weeks to ensure that she has 4 weeks after the birth. There is no entitlement to statutory maternity leave for a miscarriage occurring up to and including the 24th week of pregnancy. Any confinement occurring after the 24th week, even if it does not result in a live birth, is covered by the Act. There is no obligation on employers to pay women on Give the employer notice in writing, enclosing a medical certificate confirming the pregnancy and indicating the expected week of confinement Give the employer notice four weeks before the beginning of maternity leave i.e. eight weeks before it is expected the baby will be born Give the employer notice of additional maternity leave page 28 Notify the employer as soon as is reasonably practicable or not later than the date shown in Maternity Act 1994 and at least four weeks before the day on which her additional maternity leave is due to commence Give the employer 4 weeks written notice of her intention to return after her maternity leave Furnish if requested, the birth certificate of the child concerned or any other document establishing the date of birth of the child. Give the employer at least 2 weeks notice before the first ante-natal class and appropriate documentation, giving the dates and times of the classes, and 10.4 Adoptive Leave Act, 1995 Take additional maternity leave immediately following ordinary maternity leave. If an employee fails to give the four weeks written notification of her return to work that may be a fair reason for her dismissal. Fathers are only entitled to maternity leave if the mother dies while on maternity leave. In these circumstances, the father may be entitled to the unused part of the mother's leave. 10.3 Maternity Protection (Protection of Mothers who are Breastfeeding) Regulations 2004 An employee who is breastfeeding and to whom Maternity Act 1994 (No. 34 of 1994) applies shall be entitled, without loss of pay, to take one hour off from her work each working day as a breastfeeding break which may be taken in the form of: - One break of 60 minutes - Two breaks of 30 minutes each, or - Three breaks of 20 minutes each or in such other manner and duration as may be agreed by her and her employer. An employee who is breastfeeding shall be entitled, without loss of pay to have her working hours reduced by one or any combination as shown above. Part-time employees who are breast-feeding are entitled to the same conditions on a pro-rata basis. The Act entitles female employees, and in certain circumstances male employees, to employment leave for the purposes of child adoption. The leave entitlement is for 16 weeks after the adoption takes place, but an additional 8 weeks unpaid leave may be claimed. During the adoptive leave, all normal contractual entitlements other than wages or salary are maintained. The Social Welfare Acts provide the payment of an adoptive allowance for employees taking Statutory Adoptive Leave. At the end of the adoptive leave, the employees must be allowed to return to their old job. 10.4.1 Notification THE EMPLOYEE MUST: Give the employer a minimum of 4 weeks notice before the expected placement of the child Give the employer notice in writing at least 4 weeks beforehand of their intention to take additional adoptive leave Give the employer written notice at least 4 weeks before the date on which she/he intends to return to work after adoptive or additional adoptive leave Take additional adoptive leave immediately following ordinary adoptive leave, and 10.3.1 Notification The employee who is breastfeeding and wishes to exercise her entitlements must: Furnish the employer with a certificate of placement (in the case of Irish adoptions). page 29 matters connected therewith. Furthermore, the Act protects an 10.5 Parental Leave Act 1998 employee who exercises or proposes to exercise a right under This Act entitles employees to avail of unpaid leave from employment to enable them to take care of their young children, and for a limited paid leave (force majeure leave) to enable employees to deal with family emergencies resulting from injury or illness of certain family members. the Maternity Acts, 1994 and 2004, to any form of protective Parental leave may be taken as a continuous block of 14 weeks in a 12-month period or with agreement of the employer, broken up over a period of time. The leave must be taken before the child is aged 5 years. 10.7 Safety, Health and Welfare at Work (Pregnant Employees) Regulations 2000 Employees are entitled to Force Majeure leave provided it does not exceed 3 days in any 12 consecutive months or 5 days in any 36 consecutive months. The employee is entitled to be paid while on such leave. The Regulations cover employees who (1) are pregnant (2) leave or natal care absence. The employee does not have to have 52 weeks continuous service to be covered by the Unfair Dismissal Acts. have recently given birth (3) are breastfeeding and who have notified their employer of their condition. Employers must assess any risk to the employee mentioned in Generally, employees must have at least one year's continuous service with the employer before s/he is entitled to take parental leave. Where there is less than one year's service, parental leave entitlement is on a pro-rata basis. (1) to (3) above from exposure to a hazard. Employers are obliged to inform employees or their safety representatives on the results of hazard assessments carried out in accordance with the regulations and the measures to be taken concerning employee's safety and health. Each parent has a separate entitlement to parental leave from his or her job. The leave may not be transferred between the parents i.e. the mother's leave may not be transferred to the father or vice versa. Employers may decide to postpone granting parental leave for up to 6 months if it would have substantial adverse effects on business. If that is the case, the employer must do so before a confirmation document is signed. If any risk is found and it is not possible to ensure the safety or health of the employee through protective or preventative measures, then the employer must adjust temporarily the working conditions so that the risk is avoided. If this is not feasible, then the employee must be given health and safety leave. The employee is entitled to be paid by the employer for the 10.5.1 Notification first 21 calendar days of health and safety leave granted in any period surrounding a pregnancy. During the remaining THE EMPLOYEE MUST: leave, the employee will receive a health and safety benefit Give written notice of their intention to take parental leave, not later than 6 weeks before commencement of the leave. from Social Welfare. If the circumstances change for the employee such that she is no longer vulnerable to the risk, then she is obliged to inform her employer in writing as soon as is practical. If the 10.6 Unfair Dismissal Acts, 1997 - 2001 employers' circumstances change so that they can offer suitable alternative work, then they may notify the employee This Act protects an employee against dismissal on the and the safety and health leave will terminate 7 days after the grounds of pregnancy, giving birth or breast-feeding or for any employer's notification. page 30 10.8 Disputes Under the Acts Disputes under the Acts go initially to a Rights Commissioner and only on appeal to the Employment Appeals Tribunal and may be appealed to the High Court on a point of law. Disputes in relation to the health and safety regulations are taken to the Health and Safety Authority and on appeal to the civil courts. page 31 11 Appendix 2: Sample Policy Statements 11.1 Maternity Leave All female employees are entitled to 18 weeks maternity leave. Maternity leave must commence no later than 2 weeks before the end of the expected week of confinement. During this time, employees will be treated as if they were still present in their job with all contractual benefits still applying. On return to work, they will be entitled to return to the same job under the same terms and conditions as before. 11.2 Additional Maternity Leave certificates to your manager two weeks in advance of each visit so that the appropriate arrangements can be made for your absence. 11.4 Maternity Benefit Employees who have paid the required PRSI contributions may qualify for payment from the Department of Social, Community and Family Affairs during the 18 weeks maternity leave but not for the (optional) 8 weeks additional leave. 11.5 Parental Leave An employee who has taken 18 weeks maternity leave may also take another 8 additional weeks (unpaid) commencing immediately after her 18 weeks maternity leave. Additional maternity leave will count for employment rights such as service and accrual of annual leave and public holidays. Please advise your manager as soon as possible that you are pregnant, as this is crucial in case extra precautions are needed to protect the health and safety of both you and your baby. 11.2.1 Procedure • Discuss with your manager your intention to take maternity leave • Confirm your date of intention to take this leave at least 24 weeks prior to the leave • Attach a copy of the doctor's certificate confirming the expected date of birth of the baby • 4 weeks before you return to work you must confirm your intention of returning in writing • Should you wish to take 8 weeks additional maternity leave, you must request this 4 weeks in advance of the end of your 18 weeks maternity leave, stating your intention to take this extra leave 11.3 Ante-Natal/Post-Natal Visits All female employees are entitled to paid time off for one set of ante-natal and doctor's visits. Please provide medical Any full-time permanent employee (with one year's service) who is a natural or adoptive parent (male and female) is entitled to 14 weeks unpaid leave to enable him/her to take care of his/her child. If you have less than one year's service and your child is reaching the age threshold (5) and you have over three months service, the entitlement will be one week for each month worked with the company. During this time, employees will be treated as if they were still present in their job with all contractual benefits still applying with the exception of pay. To qualify for this, the child must be born after June 3rd 1996 and be under five years of age and up to 8 in cases of adoption. 11.5.1 Procedure • Talk to your manager about your intention to take parental leave a minimum of six weeks in advance • Complete the 'Notice for Parental Leave Form' detailing how long you wish to take leave etc. • Retain a copy of this form and forward one copy to your manager • On receiving approval from your manager you will receive a confirmation document outlining the terms of this arrangement. Please retain this for your records In so far as is feasible, all employees will be entitled to return to their normal job on completion of their period of parental leave. Any employee abusing their entitlement to parental leave will immediately have their parental leave entitlement terminated and will be subject to the disciplinary process. page 32 11.6 Force Majeure Leave All employees are entitled to 3 days paid leave in a 12-month period or 5 days in 36 consecutive months in the event of illness or injury and their assistance is required. Any employee wishing to take Force Majeure leave may do so in respect of: Child/adoptive child Spouse/partner Brother/sister Person to whom they are in loco parentis points, lockable door, comfortable chairs, a table, hand washing facilities, a fridge (where possible) a secure breast pump storage area, as well as the use of a company provided electric breast pump (where possible). • Access to breastfeeding resources. Employees who are pregnant or considering parenthood will be provided with the booklet “Combining Breastfeeding and Work” along with information on maternity leave/parental leave entitlements and work/life balance information Force Majeure Leave is available to any employee whose situation meets the following criteria: 1. Urgent 2. Immediate 3. Indispensable 11.6.1. Procedure: • Give notice where possible - either telephone your manager or speak to the office manager • Where possible, give some explanation for absence on your return by completing the force majeure leave form located in 'My Documents/parental leave/force majeure leave form' and forwarding it to your manager • All information exchanged for this absence will remain strictly confidential Flexible work options: Employed expectant and new mothers can negotiate flexible work options (such as flexi-time, parttime, job sharing and home based work) with her employer, taking in account both the employee's and organisation's needs 11.7 Breastfeeding We, (Employer) recognise the importance of breastfeeding and undertake to promote and support breastfeeding by providing the facilities and supports necessary to enable mothers in our workforce to combine breastfeeding with their work. Facilities and support include: • The provision of breastfeeding breaks. The timing of these paid breaks can be negotiated between the employed breastfeeding mother and her line manager or supervisor • For the purposes of breastfeeding or breast milk expression access will be provided to a clean, private room with power page 33 Alex MacLean Sean Linnane Pat Leogue Galway Kerry Kildare Dr. Martin Gormley Donegal Grainne Burke (Acting Chairperson) Margaret O’Donovan Cork County Fingal Catherine Sheehan Cork City Neil Brown Joe Arkins Clare Dun Laoghaire Rathdown Ann Hanley Cavan Carmel Brennan Anne Carpenter Carlow Dublin City Chairperson CCC Name page 34 Niamh Flemming Vacant Shauna McClenaghan Vacant Jim O’Donovan Pat Shannon Julie McNamara Oonagh Fleming Mary Giblin Mary Fitzpatrick Chris Coffey Alex MacLean Michelle Butler To be confirmed Michéle Relihan Nuala Nic Giobuin Maria Gallo Karen McDonnell Kathryn O’Riordan Karen McCarthy Floor 2 The Mill Co. Cork 29 Penrose Wharf Cork 1 Kilrush Rd. Ennis Co. Clare Railway Station Belturbet Co. Cavan Alison Kelly Pamela Curran Susanne Burke Helen Campbell Harriet Sherlock Geraldine Gannon The Woods Clane, Co. Kildare 1 Powers Court Boherbee, Tralee Co. Kerry 9B Liosban Retail Centre Tuam Rd, Galway ABCO KOVEX Building Swords Business Park, Swords, Co. Dublin 5a Woodpark Sallynoggin Co. Dublin Block 4, Floor l Dublin City Council Civic Offices Woodquay Dublin 8 Maud McClean Glenview Business Park, Donegal Rd. Ballybofey Co. Donegal Rose O’Brien Elizabeth Horgan Martina O’Loughlin Eimear Carron 16 Dublin Rd. Carlow Town Contact Administrator CCC Addresses Markita Mulvey Maria Hassan Jannette Kavanagh Treasa Quigley Anne Clarke Áine Gahan Co-ordinator Treasurer 045 861307 066 7181582 091 752039 01 8077660 01 2368030 01 2223073 074 9132416 022 26648 021 4507942 065 6864862 049 9529882 059 91 40244/ 40782/40789 Telephone 045 982411 066 7102945 091 735701 01 8077669 01 2368012 01 2222162 074 9130314 022 26649 021 4507914 065 6865515 049 9529881 059 914 0651 Fax [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] Email www.kildarechildcare.ie www.kerrycountychildcare.com www.galwaychildcare.com www.fingalcountychildcare.ie www.dlrcountychildcare.ie www.childcareonline.ie www.donegalchildcare.com www.corkchildcare.ie www.corkcitychildcare.ie www.clarechildcare.ie www.cavanccc.ie www.carlowccc.com Website 12 Appendix 3: Contact Details for County and City Childcare Committees Sadie Ward McDermott Majella Gibbons Marie Daly Teresa McGoohan Donal Purcell Peggy Walker Louth Mayo Meath Monaghan North Tipperary Offaly Helen O’Brien page 35 Geraldine Cronin Vacant Conall Collier Vivienne Rattigan Susan Kempton Aine Brummell Nathalie Watts Siobhan Egan Margaret Cleary Breda McKenna Fiona Healy Jim Power Claire Woods Marie McArdle Patricia Harrison Vacant Longford Tom Lavin Ann Delaney Aedamar Gillespie Dominic Hartnett Joan Murphy Paschal Mooney Leitrim Muriel Dempsey Limerick County Fionn Bardon Laois Gretta Murphy Bernie Byrne Mary Moloney Pat O’Connor Eileen Curtis Kilkenny Co-ordinator Treasurer Limerick City Annette Kearney Chairperson CCC Name CCC Contact Addresses Laird House Church St. Drumshanbo Co. Leitrim 6 Lismard Court Portlaoise Co. Laois Sheena Strolla Jean Connors Marie O’Brien Tina Clarke Mary Conway Mary Brown Bernie Greene 043 42505 061 600918 061 407427 071 9640870 057 8661029 056 7752865 Telephone St. Josephs Community Centre Kilcormac, Birr Co. Offaly Civic Offices Limerick Rd. Nenagh Co. Tipperary 7 The Grange Plantation Walk Monaghan 1, Newbridge Athlumney Rd. Navan, Co. Meath 057 9135878 067 44888 047 72896 046 9073010 2nd Floor, Mill Lane 094 9034778 Bridge St. Castlebar, Co. Mayo Unit 14 041 6859912 Ardee Business Park Hale St., Ardee Co. Louth Longford Enterprise Centre Ballinalee Longford Elaine Scanlon 32 Main St., Croom Co. Limerick Susanna Lowth City Hall Merchants Quay Limerick City Olivia Nolan Irene Ogbulafor Olivia Delaney Rear Choill Mhuire Glendine Rd. Kilkenny Administrator 057 9135879 - 047 72881 046 9067221 094 9034815 041 6859913 043 42504 061 600898 061 312985 071 9640871 057 8681970 056 7786903 Fax [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] Email www.offalychildcare.com www.northtipperarychildcare.ie www.monaghanchildcare.ie www.community.meath.ie www.mayocdb.ie www.louthchildcare.ie www.longfordchildcare.ie www.clcc.ie www.limerickcitydb.ie/ childcare www.laoischildcare.ie www.kkccc.ie Website Contact Details for County and City Childcare Committees (cont’d) Roisin McGlone Sharon Boles Margaret Dalton Kathleen Prendergast James Hewison Noirin Healy-Magwa Sligo South Dublin South Tipperary Waterford City Diane Richmond Paul Bradley Louise Ward page 36 Margaret Doyle Joy O’Driscoll Deirdre Whitfield Wexford Wicklow Jeremy Kynaston Muriel Martin Christopher Murtagh Westmeath Rosemary Kavanagh Maire Ui Bhroin Waterford County Claire Whelan Helen Clancy Cathy Kennedy Aileen O’Donovan Suzanne Cole Maudie Kenny Administrator Kieron Connolly John Kelly Gráinne Conroy Linda Garnett Frank Murtagh Philomena Maloney Jim Hewison Paud Barry Tracy Costelloe Mary Hennessy Julia Hackett Irene Cafferky Sinead Devine Roscommon Co-ordinator Treasurer Chairperson CCC Name Kilmantin Hill Wicklow Town 7 Castle Hill Enniscorthy Co. Wexford 6 St. John’s Tce Blackhall Mullingar Co. Westmeath 9 Emmett Street Dungarvan Co. Waterford Unit 51 Tycor Business Centre, Tycor Waterford City Unit 5, Ground Floor Hughes Mill Suir Island Clonmel Co. Tipperary Block D Bawnogue Enterprise Centre Dublin 22 50 The Mall Sligo Arm Castlerea Co. Roscommon CCC Contact Addresses 0404 64455 053 9237156/ 053 9239763 044 9335454 058 43601 051 860444 052 82274 01 4570122 071 91 48860 094 9622540 Telephone 0404 64444 053 9239540 044 9347962 058 43602 051 860445 052 28776 01 4570322 071 9148849 094 96 20878 Fax [email protected] [email protected] [email protected] waterfordcochildcare @eircom.net waterfordcitychildcarecom @eircom.net [email protected] [email protected] [email protected] [email protected] Email www.wicklowcountychildcare.ie www.wexfordchildcare.ie www.westmeathchildcare.ie www.waterfordcoco.ie www.waterfordcitychildcare.com www.southtippccc.ie www.southdublinchildcare.ie www.sligochildcare.ie - Website Contact Details for County and City Childcare Committees (cont’d) See March 06 publication Best Places work IPPA,the Early Childhood Organisation Unit 4, Broomhill Business Complex, Broomhill Road, Tallaght, Dublin 24. Full guidance booklets on all employment rights are available to download from the publications page of the Department for Enterprise Trade and Employment website Tel: 01 4630010 Fax: 01 4630045 048 91 28 9261 0661 Employers for Childcare 87 Main Street Moira BT67 0LH Department of Enterprise, Trade and Employment www.justice.ie 1890 20 90 30 Childcare Directorate Department of Justice Equality and Law Reform 72 - 76 St. Stephens Green Dublin 2 www.ippa.ie www.entemp.ie www.employersandworklifebalance.org.uk www.workingfamilies.org.uk www.workingmother.com www.employersforchildcare.org Email Telephone Contact Address [email protected] Website 12.1 Other Useful Contacts page 37 13 Appendix 4: a.Child #1 (youngest) Sample Employee Childcare Needs Questionnaire 4 Under 1 Year 2 - 3 Years 1 - 2 Years 3 - 5 Years 6 - 12 Years Where your child receives care (Check all that apply.) Nursery or crèche Nanny in my home Childminder in their home Partner in my home Another family member Before/After School Programme Nursery (attached to prep school) Nursery (attached to primary school) Other (Please specify) General Directions PART I: DEMOGRAPHIC INFORMATION 1. What is your gender? Female Male 2. What is your age: 25 years or under 26 - 30 years 31 - 35 years 35 - 40 years 41 - 45 years 45 years or over ________________________________________________ Average Weekly Cost ______________________ per week How satisfied are you with the care? (Check one) Very dissatisfied Dissatisfied Mixed feelings Satisfied Very satisfied 3. What is your home postcode? _________________________________________________ b.Child #2 4. How many miles is it one-way from your home to work? 5. How do you travel to work? Car Train Bus Tube 6. Are you expecting, planning on having, or adopting a child? Yes, currently pregnant or adopting Yes, within the next two to four years No 1 - 2 Years 3 - 5 Years 6 - 12 Years ________________________________________________ Average Weekly Cost ______________________ per week PART II: CHILDCARE INFORMATION (TO BE COMPLETED ONLY BY THOSE WITH CHILDREN UNDER 12 YEARS OF AGE) 7. Under 1 Year 2 - 3 Years Where your child receives care (Check all that apply) Nursery or crèche Nanny in my home Childminder in their home Partner in my home Another family member Before/After School Programme Nursery (attached to prep school) Nursery (attached to primary school) Other (Please specify) ______________ Miles For your youngest four children, please tell us about each child's care arrangement. How satisfied are you with the care? (Check one) Very dissatisfied Dissatisfied Mixed feelings Satisfied Very satisfied 4Courtesy of Bright Horizons page 38 c.Child #3 Under 1 Year 2 - 3 Years d.Child #4 1 - 2 Years 3 - 5 Years 6 - 12 Years Under 1 Year 2 - 3 Years 1 - 2 Years 3 - 5 Years 6 - 12 Years Where your child receives care (Check all that apply) Nursery or crèche Nanny in my home Childminder in their home Partner in my home Another family member Before/After School Programme Nursery (attached to prep school) Nursery (attached to primary school) Other (Please specify) Where your child receives care (Check all that apply) Nursery or crèche Nanny in my home Childminder in their home Partner in my home Another family member Before/After School Programme Nursery (attached to prep school) Nursery (attached to primary school) Other (Please specify) ________________________________________________ ________________________________________________ Average Weekly Cost ______________________ per week Average Weekly Cost ______________________ per week How satisfied are you with the care? (Check one) Very dissatisfied Dissatisfied Mixed feelings Satisfied Very satisfied How satisfied are you with the care? (Check one) Very dissatisfied Dissatisfied Mixed feelings Satisfied Very satisfied 8. Have you had difficulty with any of the following in trying to meet your childcare needs? (Please check the appropriate box on the scale that follows.) No difficulty Some difficulty Major difficulty Not applicable a. Finding care that meets my quality standards ________ ________ ________ ________ b. Finding out what childcare is available in the community ________ ________ ________ ________ c. Finding reliable care ________ ________ ________ ________ d. Affording the cost of the care I want ________ ________ ________ ________ e. Getting into the setting I want without a long waiting period ________ ________ ________ ________ f. Finding child care that is conveniently located ________ ________ ________ ________ g. Finding child care for early morning, night or weekend hours ________ ________ ________ ________ h. Finding care for my child when he/she is sick ________ ________ ________ ________ arrangement falls through) ________ ________ ________ ________ j. Finding childcare when I travel ________ ________ ________ ________ k. Arranging care during school holidays ________ ________ ________ ________ l. Finding services for older children/teens ________ ________ ________ ________ m. Transporting child to and from child care and/or school ________ ________ ________ ________ n. Arranging care for special needs child ________ ________ ________ ________ i. Arranging alternative/back-up care (e.g. when regular childcare o. Other (Please specify) ______________________________________________________________________________ page 39 9. Among the items listed in Question 4, rank the three that have been the most difficult for you. (Please write in the letter of the corresponding statement from Question 7a above) Most difficult: 2nd most difficult: 3rd most difficult: ________ ________ ________ 10. During the past three months, approximately how many days have you been absent from work because of a breakdown in your regular childcare arrangement (nursery closed, childminder or nanny sick, etc.)? (Please enter the number of days. If you have not been absent, enter “0.”) Days absent: ________ 11. During the past three months, approximately how many times have you been late to work or left work early due to childcare difficulties? (Please enter the number of times. If you have not been late or left work early, enter “0.”) No. of times: ________ 12. Have you had difficulty with any of the following at work due to childcare needs? (Please check the appropriate box on the scale that follows) No difficulty Some difficulty Major difficulty Not applicable a. Working overtime ________ ________ ________ ________ b. Pursuing or accepting a position with more responsibility ________ ________ ________ ________ c. Participating in work-related training ________ ________ ________ ________ d.Arriving to work on time ________ ________ ________ ________ e. Meeting job performance expectations ________ ________ ________ ________ f. Staying on positive terms with your supervisor ________ ________ ________ ________ g. Concentrating on the job, being as productive as possible ________ ________ ________ ________ h.Travelling for business ________ ________ ________ ________ i. Maintaining a high level of accuracy ________ ________ ________ ________ j. Functioning effectively as a team member ________ ________ ________ ________ k. Participating in other facilities/social events offered at work ________ ________ ________ ________ l. Other (Please specify) _______________________________________________________________________________ THANK YOU FOR YOUR INTEREST. PLEASE COMPLETE THIS SURVEY NO LATER THAN ______________________ AND RETURN TO/VIA_______________________________ page 40 14 Appendix 5: Examples from Best USA Companies 14.1 Allstate Insurance Company Many of Allstate's 37,000-plus employees can tap into flex options like telecommuting, job-sharing, compressed workweeks and flexi-time. The insurer also adjusted its paidtime-off policy, now allowing hourly employees to take partial days off. Employees have access to four on- or near-site childcare centres that look after more than 170 kids, as well as 10% discounts at other national childcare providers. 14.5 DuPont The firm makes flexitime widely available. Last year, more than half of DuPont's 28,000 full-time employees took advantage of it. And the company's on-site childcare centre looks after about 50 infants, toddlers and pre-schoolers. When a crunch week demands extra hours at the office, the centre at headquarters provides extended hours and back-up care. 14.2 American Express In 2004, Amex spent $572,290 on childcare resources, up from $336,885 in 2003. Some 2,600 children benefited from backup care alone: Parents have access to a childcare centre at the headquarters or a re-imbursement of up to $75 per emergency. 14.3 Bank of America In 2004, the firm increased paid parental leave to eight weeks (from six weeks for new mothers and from two weeks for new fathers and adoptive parents) at Bank of America. To reach the maximum number of families, there are childcare centres at the headquarters and in Jacksonville, FL, and discounts at national back-up centres, supplemented by $87 to $175 in monthly childcare re-imbursements, available to workers who make less than $34,000 per year. Parent support services at headquarters include health fairs and family nights in which employees and their kids participate in company-sponsored activities. Recently, local police talked about keeping kids safe and fingerprinted children to assist authorities in the event of an abduction. In addition to 26 weeks of maternity leave - with eight weeks fully paid - employees can take a six-month unpaid family leave for paternity, adoption, placement of a foster child or to care for a sick family member. 14.6 Hewlett-Packard Company Face-time with the boss isn't a requirement at HewlettPackard, where 23,000 employees have children under the age of 12 and flexibility is a business imperative. In 2004, more than 65% of HP's staff flexed their hours. Others shared jobs and compressed their schedules. 14.4 Citigroup 14.7 IBM Corporation Citigroup mothers and fathers can make use of seven on-site full-time and three back-up care facilities, most of which offer sliding-scale fees and free overtime. And 10% discounts at national day-care chains are available to all U.S. employees. As for maternity leave, Citigroup gives a generous 13 paid weeks off, a benefit that was standardized for all business units in 2004. When mothers return, if management approves, they can phase back into their jobs and flex their hours or work from home. Last year, the company introduced a number of flex options to every business department worldwide, including work-athome and telecommuting options. Parents can tap IBM's premier parental leave benefits: New mothers get six weeks fully paid, and new fathers get two. All new parents also get full health benefits for extended unpaid leave (up to 156 weeks, job-guaranteed.) page 41 IBM produced and distributed the CD Talking to Children About Work, a collection of stories and conversations with kids and their parents about work pressures. The CD offers advice on how to be a good parent even when you're stressed. 14.8 Johnson & Johnson J&J has six company-sponsored day-care centres, all of which provide full-time care and some of which also offer part-time and back-up care, summer programmes and school holiday care. Employee surveys that touch on work/life issues are conducted every 18 months, and the results are used to help evaluate ways for workers to find balance at work and at home. All new fathers and adoptive parents now get one week of paid leave. New mothers receive three weeks at full pay and at least three weeks at partial pay. All new parents with at least one year of service, including adoptive parents, are entitled to 52 weeks of job-guaranteed time off. 14.9 Lincoln Financial Group Lincoln employees can also take advantage of flexible scheduling options. New mothers receive six weeks of fully paid leave, and, as of last year, fathers can take three paid weeks anytime within the child's first year. and Spanish classes. To promote flexibility, Merck introduced work/life training for 540 new “people managers” last year and asked that employees' requests for alternative work arrangements be honoured with at least a trial. 14.12 Patagonia The company's philosophy is that a career can co-exist with a healthy, balanced life, and employees use flexitime, telecommuting and other options to help them achieve that goal. Patagonia managers, trusting that employees know how to get their jobs done, have no problem with occasional extended lunches to visit a child at day care, go for a run or even catch some waves. New fathers and adoptive parents get eight weeks' paid leave, and as of 2004 adoptive parents receive a $5,000 subsidy toward adoption-related expenses. Mothers at the Ventura headquarters can visit their children at the on-site Child Development Centre and nurse in one of two lactation rooms. To show its commitment to employee family time, the centre closes sharply at 5:15 p.m. every day. 14.13 The Procter & Gamble Company 14.10 Marriott International Inc. Marriott has a wide array of generous flex options, such as reduced-work schedules that allow employees to scale down their hours to accommodate their lives. And at many of the global hotel company's locations, a flexible holiday programme lets staffers substitute a day of their choice, such as a child's birthday, for one of the company's seven holidays. About ten locations have access to on- or near-site childcare centres, and for employees at other offices there are discounts that average about 10% at childcare centres nationwide. 14.11 Merck & Co. Inc. Merck offers four on-site childcare centres offering full-time, part-time, summer and holiday care for kids 6 weeks old through kindergarten age, as well as music, cooking, science Taking a year off from work to care for a new baby isn't just a dream for mothers at Procter & Gamble. The household products maker offers new mothers and fathers, including adoptive parents, 52 weeks of job-guaranteed leave, 40 weeks beyond the legislated 12. Mothers can take two weeks of their paid leave before the due date and six weeks after. To help parents who work the night shift on production lines, P&G opened its first 24/7 on-site child development centre at its plant in Albany, GA, last year and is using the centre as a three-year global test. If it's successful, the model will be exported to other sites around the world. 14.14 Prudential Financial The more than 22,000 U.S.-based employees of Prudential Financial know they'll be heard when they speak up about their most pressing family needs. A 2004 work/life survey, which included a separate questionnaire on benefits preferences, led to the increase of affiliated childcare centres page 42 last year to a whopping 4,000 from 200 nationwide. More childcare centres means that most employees have access to closer facilities. The company also increased the options parents can tap to access at-home back-up care for those times when a child is sick or when regular care falls through. 14.15 S.C. Johnson & Son Inc The Childcare Learning Centre at headquarters offers full-time, part-time and before- and after-school care for more than 350 kids. In 2003, the company completed a $4.5 million expansion that includes a gym, an aquatic centre and the Kiddie Corral, which offers weekend care so that parents can take yoga classes. page 43 National Voluntary Childcare Organisation Contacts Barnardos Anne Conroy, National Manager Christchurch Square, Dublin 8 Tel: 01 4530 355 Fax: 01 4530 300 [email protected] www.barnardos.ie National Childminding Association of Ireland (NCMAI) Patricia Murray, CEO Wicklow Enterprise Park, The Murrough, Co. Wicklow 0404-64007 0404-64008 [email protected] www.childminding.ie Irish Steiner Waldorf Early Childhood Association (ISWECA) Pearse O'Sheil, Director Cappaduff, Mountshannon, Co. Clare 061-927944 061-927944 [email protected] www.steinerireland.org National Childrens Nurseries Assocation (NCNA) Catherine Bond, Director of Services Unit 12c, Bluebell Business Park, Old Naas Road, Bluebell, Dublin 12 01-4601138/4601158 01-4601185 [email protected] www.ncna.net Forbairt Naíonraí Teo Cliona Frost, Príomhoifigeach 7 Cearnóg Mhuirfean, Baile Átha Cliath 2 01-6398442/6398449 01-6398401 [email protected] IPPA, the Early Childhood Organisation St. Nicholas Montessori Society of Ireland Catherine Lawlor Ground Floor, 29 Patrick St., Dun Laoghaire, Co. Dublin 01-2805705 01-2805705 [email protected] www.montessoriireland.ie Irene Gunning, CEO Unit 4, Broomhill Business Complex Broomhill Rd., Tallaght, Dublin 24 01-4630010 01-4630045 [email protected] or [email protected] www.ippa.ie page 44
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