10.5 – Appendix – Comments from Personal Health Budgets Evaluation 1. Responses to
Throughout
all 7 steps of the PHB process I have been an equal partner
in all decision making & my expertise has been recognised & valued.*
“I was informed at each
step and my thoughts
taken into account.”
“I was involved at all stages
and the PHB information
guide was very informative.”
*Statements are key features of an effective approach to personal health budgets.
10.5 – Appendix – Comments from Personal Health Budgets Evaluation 2. Responses to
how much money was available and how it was calculated.*
I knew
“Yes was shown on form and
understood which money was
for which care.”
“I understood the amount was
worked out based on the completion
of the SDAQ.”
*Statements are key features of an effective approach to personal health budgets.
10.5 – Appendix – Comments from Personal Health Budgets Evaluation 3. Responses to
I knew where to go for clear
and accessible information and felt wellinformed and supported.*
*Statements are key features of an effective approach to personal health budgets.
10.5 – Appendix – Comments from Personal Health Budgets Evaluation 4. Responses to
I have a plan that covers all
my health and wellbeing needs and takes into
account my family situation.*
“Harry is unable to discuss so I
manage everything on her behalf in
her best interests. The plan covers
all Harry’s needs and fulfils her wish
to stay at home.”
“I was involved in the
planning as were relevant
family members.”
*Statements are key features of an effective approach to personal health budgets.
10.5 – Appendix – Comments from Personal Health Budgets Evaluation 5. Response to
I had a choice between all
three options for managing my PHB.*
“I understood the choices and elected to
have a direct payment but to continue to
employ a provider. I felt that this would give
me more control and flexibility. I have
found this to be the case but have recently
considered employing PA’s to give me
further choice.”
“Yes but because we were already in the
process of recruiting personal assistants via
a Direct Payment from Adult Social Care I
wanted to continue with this as I felt it was
the best option to provide the personalised
care that Stephen needs.”
*Statements are key features of an effective approach to personal health budgets.
10.5 – Appendix – Comments from Personal Health Budgets Evaluation 6. Responses to
Please
tell us approximately
how much money is allocated to your PHB
per year.*
“£ 34,000”
“£ 90,000”
“£ 60,000”
*Statements are key features of an effective approach to personal health budgets.
10.5 – Appendix – Comments from Personal Health Budgets Evaluation 7. Responses to
I found
the process clear and transparent and it was easy to get my plan
agreed and problems resolved.*
“Yes, I found the
process
straightforward.”
*Statements are key features of an effective approach to personal health budgets.
10.5 – Appendix – Comments from Personal Health Budgets Evaluation 8. Responses to
I have a plan that takes account
of risks in a positive way and enables me
to lead as full a life as possible.*
“There are risks to Harry remaining at
home but the plan takes account of these
and reflects the positive aspect of
remaining in her own home.”
*Statements
areare
key
features
of of
anan
effective
approach
to to
personal
health
budgets.
*Statements
key
features
effective
approach
personal
health
budgets.
10.5 – Appendix – Comments from Personal Health Budgets Evaluation 9. Responses to
I have control over organising
my care and support in the ways and at the
times that make sense to me.*
“I have been able to alter my
care when I have been
unwell recently.”
“Yes, I am able to employ Personal
Assistants and use their hours
flexibly to support me.”
“I am able to use my carers in a
mutually acceptable way. This
works for all parties.”
*Statements are key features of an effective approach to personal health budgets.
10.5 – Appendix – Comments from Personal Health Budgets Evaluation 10. Responses to
I am supported to review my plan, to see what’s working and not working,
and to make any changes needed.*
“I have just completed the review with
JCM and we considered the plan
carefully, it was agreed that there is no
need for changes at this time. I am
confident should there be a need to in the
future this will not be a problem.”
“Email”
“Yes, I am able to
employ Personal
Assistants and use
their hours flexibly to
support me.”
*Statements are key features of an effective approach to personal health budgets.