Print a Course Certificate
The Herbalife Learning Management System allows you to print a Certificate of Completion for
courses, when available. If you are not familiar with printing from Web pages, there are a few
steps you should follow.
Printing Preferences
In most browsers, the Menu Bar lets you easily access the printer preferences. Although
printers can vary, the most important elements are consistent from printer to printer. These
include printing in color or black and white, paper layout/orientation (portrait or landscape),
margins, paper size and headers and footers.
Choosing Your Browser
Before taking a course and printing your certificate, you need to choose the browser you will
use to navigate the Web. Although the wording can be different from browser to browser, the
process is similar.
Internet Explorer
Chrome
Firefox
Safari
Opera
NOTE: If your browser is NOT listed, please use the Help section provided by your browser to
find more information about the Menu Bar and/or Print Options.
© 2012 Herbalife International of America, Inc. All rights reserved. USA. WW12604 05/12
Internet Explorer – Print Troubleshooting
If you have trouble printing while in a course, you must exit the course window and return to
the Learning Center to adjust the print settings. (Later, you can resume the course where you
left off.)
To get started, make sure the Menu Bar is visible by following these three steps:
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1. Click the Tools button
2. Choose Toolbars
3. Select Menu bar
With the Menu Bar available, you can select Page Setup and Print Preview, which will help
you adjust your print options. Before you start printing make sure you:
- Enter your name as you would like it to appear on the Certificate, and
- Click the View Certificate button from the Congratulations screen.
© 2012 Herbalife International of America, Inc. All rights reserved. USA. WW12604 05/12
Internet Explorer – Print Troubleshooting (cont’d)
When you are ready, follow the next steps in the Certificate window:
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Click File in the Menu Bar
Choose Page setup
Set the orientation to Landscape
Check Print Background Colors and Images
Set your Margins preference (0.5 is recommended)
Set all Headers and Footers to Empty
NOTE: Click File and choose Print Preview to see how your page will look before you print
it. Once you’re satisfied with the page, click Print.
© 2012 Herbalife International of America, Inc. All rights reserved. USA. WW12604 05/12
Chrome – Print Troubleshooting
The Chrome browser doesn’t have a Menu Bar to access functions like Print Preview or
Print Options.
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In the certificate window:
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Click Print this certificate
Set Layout to Landscape
Set your Margins preference (a top margin of 0.25 is recommended)
Leave Headers and footers unchecked
Be sure the certificate looks how you want in the display window, and then click Print.
© 2012 Herbalife International of America, Inc. All rights reserved. USA. WW12604 05/12
Firefox – Print Troubleshooting
If you have trouble printing while in a course, you need to exit the course window and return
to the Learning Center to adjust the print settings. (Later, you can resume the course where you
left off.)
To get started, make sure the Menu Bar is visible, by following these three steps:
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1. Click the Menu button
2. Choose Options
3. Select Menu Bar
With the Menu Bar available, you can select Page Setup and Print Preview, which will help
you adjust your print options. Before you start printing make sure you:
- Enter your name as you would like it to appear in the certificate, and…
- Click the View Certificate button from the Congratulations screen.
© 2012 Herbalife International of America, Inc. All rights reserved. USA. WW12604 05/12
Firefox – Print Troubleshooting (cont’d)
When you are ready, follow the next steps in the Certificate window:
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Click File in the Menu Bar
Choose Page Setup
Set Orientation to Landscape
Check on Print Background (colors & images)
Click the Margins & Header/Footer tab
Set your Margins (0.5 is recommended)
Ensure all Headers & Footers are set to Blank
NOTE: Click File and choose Print Preview to see how your page will look before you print it.
Once you’re satisfied with the page click Print.
© 2012 Herbalife International of America, Inc. All rights reserved. USA. WW12604 05/12
Safari for Mac – Print Troubleshooting
When using Safari on a Mac, the browser doesn’t have a Menu Bar to access functions like
Print Preview or Print Options.
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In the Certificate window:
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Click Print this certificate
Set Orientation to Landscape
Adjust the Scale to your preference (this is similar to margins)
Leave Print headers and footers unchecked
Click Print
© 2012 Herbalife International of America, Inc. All rights reserved. USA. WW12604 05/12
Safari for PC – Print Troubleshooting
If you have trouble printing while in a course, you need to exit the course window and
return to the Learning Center to adjust the print settings. (Later, you can resume the course
where you left off.)
To get started, make sure the Menu Bar is visible, by following these two steps:
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1. Click the Display Options button, shaped like a small gear, at the top-right corner of
the browser
2. Choose Show Menu Bar
© 2012 Herbalife International of America, Inc. All rights reserved. USA. WW12604 05/12
Safari for PC – Print Troubleshooting (cont’d)
With the Menu Bar available, you can adjust your print options:
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Click File in the Menu Bar
Select Page Setup in the drop-down menu
Set Orientation to Landscape
Set your Margins (the default is usually fine), and click OK
In the Certificate window, click Print this certificate to open the Print dialog box
Click Properties
NOTE: The next window will vary depending on your printer and the options available, but be
sure the Layout or Page Orientation is set to Landscape. Adjust other options to your
preference and click Print.
© 2012 Herbalife International of America, Inc. All rights reserved. USA. WW12604 05/12
Opera – Print Troubleshooting
If you have trouble printing while in a course, you need to exit the course window and
return to the Learning Center to adjust the print settings. (Later, you can resume the course
where you left off.)
To get started, make sure the Menu Bar is visible by following these two steps:
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1. Click Menu on the top-left corner
2. Choose Show Menu Bar
© 2012 Herbalife International of America, Inc. All rights reserved. USA. WW12604 05/12
Opera – Print Troubleshooting (cont’d)
With the Menu Bar available, you can adjust your print options:
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Click File in the Menu Bar
Choose Print Options
Remove checkmark from Print headers and footers
Adjust the Page margins to your preference (0.00 is recommended)
Click Paper and Orientation
In the Orientation section select Landscape
Click OK
NOTE: To see how your Certificate will look before you print it, click File and choose Print
Preview. Make any further adjustments in Print Options, click Print.
© 2012 Herbalife International of America, Inc. All rights reserved. USA. WW12604 05/12