BACKGROUND:
Since 1877, The Fresh Air Fund has unlocked the limitless potential of 1.8 million New York City children from
low-income communities. These children have been served through two core program areas, the Fresh Air
Camps on Sharpe Reservation or through visits to volunteer host families in states from North Carolina and
Virginia to Maine, and into southern Canada. Since 1994, The Fresh Air Fund has supported complementary
year-round academic enrichment programs together with tutoring and mentoring, in addition to a CareerAwareness Program, a College Connections Program, and a Teen Leadership Program. The Fresh Air Fund is an
independent, not-for-profit organization. Presently, each year, nearly 9,000 boys and girls participate in Fresh
Air programs.
The Fresh Air Fund is recruiting seasonal, full-time Support Services Coordinators to work in our Community
Outreach, Partnerships & Support Services Department for summer 2017.
Under the leadership of the Director of Support Services, the Support Services Coordinators work as members
of the team that provides 24-hour on-call services to parents, children, host families, camp directors and
volunteer leaders. Support Services Coordinators assist all parties to address child, parent and host concerns
including, but not limited to: homesickness, behavior management issues, personality conflicts, and
expectation issues.
This is a 35-hour per week paid position, which may include evenings and weekends. These positions require
availability from late-June through mid/late-August 2017.
RESPONSIBILITIES
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Serve on a team of professionals that provide 24/7 on-call services
 Communicate with New York City parents/guardians, Outreach Partners, host families,
and volunteers leaders regarding crisis situations
 Document all communication in Fresh Air Live (The Fresh Air Fund’s database)
 Interview children returning from summer experiences
 Make necessary referrals for New York City parents and children
 Follow-up with host family evaluation regarding child visits
Other duties as assigned
QUALIFICATIONS/REQUIRED SKILLS
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Must possess a MSW or be a second-year MSW student. Related fields strongly encouraged to apply
(i.e. Teachers, Psychologists, School Social Workers, and Guidance Counselors).
Must have strong organizational skills and be detail oriented
Must demonstrate outstanding interpersonal and communication skills, and comfort speaking with
families and professionals alike
Must be patient and friendly, with a high degree of professionalism
Must have strong computer skills (Microsoft Office)
Bilingual and fluency in languages other than English (Spanish or Mandarin strongly preferred)
Please email resumes and cover letters to [email protected] with “Support Services Candidate” in the
subject line. No phone calls please.
The Fresh Air Fund is an equal opportunity employer. All qualified applicants will receive consideration for
employment without regard to race, color, age, religion, sex, sexual orientation, marital status, national
origin, or disability.