OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. NATION..........................................................................................................................................................................................................................................................................................................................................................................................................................1 Base : All adults URBANITY INDICATOR ................................................................................................................................................................................................................................................................................................................................................................................................2 Base : All adults LOCATION .....................................................................................................................................................................................................................................................................................................................................................................................................................3 Base : All adults REGION/ NATION..........................................................................................................................................................................................................................................................................................................................................................................................................4 Base : All adults S1 What is the occupation of the main wage earner in your household? .....................................................................................................................................................................................................................................................................................................................6 Base : All adults S2 RESPONDENT'S AGE .............................................................................................................................................................................................................................................................................................................................................................................................7 Base : All adults S3 RESPONDENT'S GENDER .....................................................................................................................................................................................................................................................................................................................................................................................9 Base : All adults A1 Which of the following do you regularly do?...........................................................................................................................................................................................................................................................................................................................................................10 Base : All adults A2 Which one of these would you miss doing the most? ............................................................................................................................................................................................................................................................................................................................................12 Base : All adults T1 Do you have any TV sets that are used at all in your household?.........................................................................................................................................................................................................................................................................................................................14 Base : All adults T2 Do you have a DVR system such as Sky Plus, V Plus, Freeview Plus, or any other similar system? IF NECESSARY - By 'DVR' I mean a recorder for your TV service which can record and store TV programmes onto a hard drive. On some DVRs you can also pause and rewind live TV. There are many DVR systems. Digital Video Recorders may also be known as Personal Video Recorders, or PVRs. ...............................................................................................................................................................................................16 Base : Those with multichannel TV SUMMARY OF DVR OWNERSHIP.............................................................................................................................................................................................................................................................................................................................................................................17 Base : All adults T3 How would you say BBC TV programmes are mainly funded? .............................................................................................................................................................................................................................................................................................................................18 Base : All adults T4 How would you say programmes are mainly funded on ITV, Channel 4 and Five? ..............................................................................................................................................................................................................................................................................................19 Base : All adults T5 Can you tell me if you have any concerns about what is on TV?...........................................................................................................................................................................................................................................................................................................................20 Base : All adults T5 Can you tell me if you have any concerns about what is on TV?...........................................................................................................................................................................................................................................................................................................................26 Base : Those with any TVs T6 As far as you know, are TV programmes regulated? (EXPLANATION OF A REGULATOR PROVIDED IF NECESSARY) ...............................................................................................................................................................................................................................32 Base : All adults T7A AGREEMENT WITH STATEMENTS - TV viewers must be protected from seeing inappropriate or offensive programmes............................................................................................................................................................................................................................33 Base : Those with any TVs T7B AGREEMENT WITH STATEMENTS - When I watch TV news I tend to trust what I see...................................................................................................................................................................................................................................................................................34 Base : Those with any TVs OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. T7B AGREEMENT WITH STATEMENTS - When I watch TV news I tend to trust what I see...................................................................................................................................................................................................................................................................................35 Base : Those with any TVs - excluding those that do not watch TV news programmes T7C AGREEMENT WITH STATEMENTS - As long as TV provides good programmes it doesn't really matter who owns the channels or how they're funded ............................................................................................................................................................................36 Base : Those with any TVs R1 Do you ever listen to radio at home, in any way? IF NECESSARY - This may be using a traditional or DAB radio, through your digital TV service, over the internet, listening to podcasts, or any other way of listening to radio at home...............................................37 Base : All adults R1A Do you ever listen to radio elsewhere, in any way? For example in the car, at work, at a friend's house, whilst travelling...............................................................................................................................................................................................................................38 Base : All adults SUMMARY OF RADIO LISTENING BY LOCATION...................................................................................................................................................................................................................................................................................................................................................39 Base : All adults R2 How would you say BBC radio stations are mainly funded? .................................................................................................................................................................................................................................................................................................................................40 Base : All adults R3 How would you say the other main radio stations are mainly funded?..................................................................................................................................................................................................................................................................................................................41 Base : All adults R4 Can you tell me if you have any concerns about what is on radio?.......................................................................................................................................................................................................................................................................................................................42 Base : All adults R4 Can you tell me if you have any concerns about what is on radio?.......................................................................................................................................................................................................................................................................................................................45 Base : Those who listen to radio at home R5 As far as you know, is radio regulated in terms of what can be broadcast? (EXPLANATION OF A REGULATOR PROVIDED IF NECESSARY)............................................................................................................................................................................................48 Base : All adults R6A AGREEMENT WITH STATEMENTS - Radio listeners must be protected from hearing inappropriate or offensive content.............................................................................................................................................................................................................................49 Base : Those who listen to radio at home R6B AGREEMENT WITH STATEMENTS - When I listen to radio news I tend to trust what I hear ..........................................................................................................................................................................................................................................................................50 Base : Those who listen to radio at home R6B AGREEMENT WITH STATEMENTS - When I listen to radio news I tend to trust what I hear ..........................................................................................................................................................................................................................................................................51 Base : Those who listen to radio at home - excluding those that do not listen to radio news programmes R6C AGREEMENT WITH STATEMENTS - As long as radio provides good programmes it doesn't really matter who owns the stations or how they're funded ..........................................................................................................................................................................52 Base : Those who listen to radio at home IN1 Do you or does anyone in your household have access to the internet at home through a computer, laptop or netbook?................................................................................................................................................................................................................................53 Base : All adults IN2 Do you have and use any of the items shown on this card to go online? Please bear in mind that certain Apps that you may use on your mobile phone or on your tablet computer may require you to go online....................................................................................54 Base : All adults IN2 Do you have and use any of the items shown on this card to go online? Please bear in mind that certain Apps that you may use on your mobile phone or on your tablet computer may require you to go online....................................................................................56 Base : Those who do not have internet access at home IN2 Do you have and use any of the items shown on this card to go online? Please bear in mind that certain Apps that you may use on your mobile phone or on your tablet computer may require you to go online....................................................................................58 Base : Those who do not use the internet at home through a PC/ laptop/ netbook IN3 Do you ever go online anywhere other than in your home at all, using any type of device? Where is that?.......................................................................................................................................................................................................................................................60 Base : All adults OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. SUMMARY OF WHERE THE INTERNET IS USED ...................................................................................................................................................................................................................................................................................................................................................62 Base : All adults SUMMARY OF WHERE THE INTERNET IS USED ...................................................................................................................................................................................................................................................................................................................................................63 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF DEVICES USED TO ACCESS THE INTERNET - INCLUDING E-BOOK READER.........................................................................................................................................................................................................................................................................64 Base : All adults SUMMARY OF DEVICES USED TO ACCESS THE INTERNET - INCLUDING E-BOOK READER.........................................................................................................................................................................................................................................................................65 Base : Those who go online at home (on any device) or elsewhere IN4 How long ago did you first start using the internet? IF NECESSARY - Wherever you first used the internet - perhaps at home, work, school, college, or anywhere else using any type of device.............................................................................................................66 Base : Those who go online at home (on any device) or elsewhere IN5 And how often do you personally go online nowadays either at home or elsewhere? This could be when going online through any type of device such as a PC, laptop, netbook, a tablet computer, like an iPad, a mobile phone or through a games console or media player.................................................................................................................................................................................................................................................................................................................................................................................................................67 Base : Those who go online at home (on any device) or elsewhere IN6A How many HOURS in a typical WEEK would you say you go online at home? ................................................................................................................................................................................................................................................................................................68 Base : Those who go online at home (on any device) or elsewhere IN6B How many HOURS in a typical WEEK would you say you go online at your workplace or place of education?..............................................................................................................................................................................................................................................70 Base : Those who go online at home (on any device) or elsewhere IN6C How many HOURS in a typical WEEK would you say you go online anywhere else?......................................................................................................................................................................................................................................................................................72 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF HOURS AT IN6A/ IN6B/ IN6C............................................................................................................................................................................................................................................................................................................................................................74 Base : Those who go online at home (on any device) or elsewhere IN7 Before today, which, if any, of the following online security measures or safety features had you heard of? .....................................................................................................................................................................................................................................................76 Base : Those who go online at home (on any device) or elsewhere IN7 Before today, which, if any, of the following online security measures or safety features had you heard of? .....................................................................................................................................................................................................................................................77 Base : Those who go online at home through a PC/ laptop/ netbook IN8A USE OF ONLINE SECURITY MEASURES/ SAFETY FEATURES - Firewall ...................................................................................................................................................................................................................................................................................................78 Base : Those who go online at home through a PC/ laptop/ netbook and are aware of this feature IN8B USE OF ONLINE SECURITY MEASURES/ SAFETY FEATURES - Anti-virus software..................................................................................................................................................................................................................................................................................79 Base : Those who go online at home through a PC/ laptop/ netbook and are aware of this feature IN8C USE OF ONLINE SECURITY MEASURES/ SAFETY FEATURES - Anti spyware...........................................................................................................................................................................................................................................................................................80 Base : Those who go online at home through a PC/ laptop/ netbook and are aware of this feature IN8D USE OF ONLINE SECURITY MEASURES/ SAFETY FEATURES - Email filters that can block unwanted or spam emails...........................................................................................................................................................................................................................81 Base : Those who go online at home through a PC/ laptop/ netbook and are aware of this feature IN8E USE OF ONLINE SECURITY MEASURES/ SAFETY FEATURES - Protecting your home wireless (Wi-Fi) connection to prevent other people outside your home from using it......................................................................................................................................82 Base : Those who go online at home through a PC/ laptop/ netbook and are aware of this feature IN8F USE OF ONLINE SECURITY MEASURES/ SAFETY FEATURES - Deleting cookies from your web browser (Internet Explorer/ Firefox/ Mozilla/ Safari/ Opera/ Google Chrome etc.)............................................................................................................................83 Base : Those who go online at home through a PC/ laptop/ netbook and are aware of this feature SUMMARY OF ONLINE SECURITY MEASURES OR FEATURES - THOSE USED AT HOME ..............................................................................................................................................................................................................................................................................84 Base : Those who go online at home through a PC/ laptop/ netbook OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. SUMMARY OF ONLINE SECURITY MEASURES OR FEATURES - THOSE NOT INSTALLED/ USED AT HOME BECAUSE THEY DON'T KNOW HOW IT WORKS/ HOW TO DO IT .................................................................................................................................85 Base : Those who go online at home through a PC/ laptop/ netbook IN9 Which, if any, of the following have you personally experienced in the last 12 months?.....................................................................................................................................................................................................................................................................................86 Base : Those who go online at home (on any device) or elsewhere IN10A INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Use e-mail to contact friends and relatives...................................................................................................................................................................................................................................88 Base : Those who do not go online at home (on any device) and do not use elsewhere IN10B INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Transfer photos from a digital camera or mobile phone to a computer........................................................................................................................................................................................89 Base : Those who do not go online at home (on any device) and do not use elsewhere IN10C INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Buy things over the internet..........................................................................................................................................................................................................................................................90 Base : Those who do not go online at home (on any device) and do not use elsewhere IN10D INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Find out about local services such as cinemas or restaurants.....................................................................................................................................................................................................91 Base : Those who do not go online at home (on any device) and do not use elsewhere IN10E INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Find out information from your local government or local council such as health services, recycling, local libraries .................................................................................................................92 Base : Those who do not go online at home (on any device) and do not use elsewhere IN10F INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Complete government processes online - such as register for tax credits, renew driving licence, car tax or passport, complete tax return .............................................................................93 Base : Those who do not go online at home (on any device) and do not use elsewhere IN10G INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Watch online or download TV programmes or films (e.g. BBC iPlayer, 4OD, ITV Player, Sky Player etc.) ...............................................................................................................................94 Base : Those who do not go online at home (on any device) and do not use elsewhere IN10H INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Look at information on hobbies or interests .................................................................................................................................................................................................................................95 Base : Those who do not go online at home (on any device) and do not use elsewhere IN10I INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Make phone calls over the internet for free using services like Skype..........................................................................................................................................................................................96 Base : Those who do not go online at home (on any device) and do not use elsewhere IN10J INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Use price comparison websites to find cheaper deals or offers ...................................................................................................................................................................................................97 Base : Those who do not go online at home (on any device) and do not use elsewhere IN10K INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Use social networking sites like Facebook ...................................................................................................................................................................................................................................98 Base : Those who do not go online at home (on any device) and do not use elsewhere SUMMARY OF INTERNET/ PC/ LAPTOP TASKS OF INTEREST ............................................................................................................................................................................................................................................................................................................................99 Base : Those who do not go online at home (on any device) and do not use elsewhere SUMMARY OF INTERNET/ PC/ LAPTOP TASKS - INTERESTED & NOT AWARE ..............................................................................................................................................................................................................................................................................................101 Base : Those who do not go online at home (on any device) and do not use elsewhere SUMMARY OF INTERNET/ PC/ LAPTOP TASKS - INTERESTED & AWARE .......................................................................................................................................................................................................................................................................................................103 Base : Those who do not go online at home (on any device) and do not use elsewhere IN11 In the past year, have you asked someone else to send an email for you, get information from the internet for you, or make a purchase from the internet on your behalf?.............................................................................................................................................105 Base : Those who do not go online at home (on any device) and do not use elsewhere IN12A How confident are you using the internet to do creative things - like making blogs, sharing photos online, or uploading short videos to the internet?..............................................................................................................................................................................106 Base : Those who go online at home (on any device) or elsewhere IN12B How confident are you in judging whether or not you can trust what you read or see on a website that you use? ......................................................................................................................................................................................................................................107 Base : Those who go online at home (on any device) or elsewhere OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. IN12C Overall, how confident are you as an internet user?......................................................................................................................................................................................................................................................................................................................................108 Base : Those who go online at home (on any device) or elsewhere IN13 In most weeks when you go online using any type of computer (so a PC, laptop, netbook or tablet computer like an iPad), a mobile phone, a games console or a media player, would you say that you... .........................................................................................109 Base : Those who go online at home (on any device) or elsewhere IN13 In most weeks when you go online using any type of computer (so a PC, laptop, netbook or tablet computer like an iPad), a mobile phone, a games console or a media player, would you say that you... .........................................................................................110 Base : Those who go online at home - excluding 'Don't know' responses at this question IN14A HOW OFTEN GO ONLINE FOR - Sending and receiving e-mails ................................................................................................................................................................................................................................................................................................................111 Base : Those who go online at home (on any device) or elsewhere IN14B HOW OFTEN GO ONLINE FOR - Using online chat rooms or Instant Messaging .......................................................................................................................................................................................................................................................................................112 Base : Those who go online at home (on any device) or elsewhere IN14C HOW OFTEN GO ONLINE FOR - Buying and selling things online..............................................................................................................................................................................................................................................................................................................113 Base : Those who go online at home (on any device) or elsewhere IN14D HOW OFTEN GO ONLINE FOR - Playing games online ..............................................................................................................................................................................................................................................................................................................................114 Base : Those who go online at home (on any device) or elsewhere IN14E HOW OFTEN GO ONLINE FOR - Online gambling.......................................................................................................................................................................................................................................................................................................................................115 Base : Those who go online at home (on any device) or elsewhere IN14F HOW OFTEN GO ONLINE FOR - Banking and paying bills online ...............................................................................................................................................................................................................................................................................................................116 Base : Those who go online at home (on any device) or elsewhere IN14G HOW OFTEN GO ONLINE FOR - Downloading software.............................................................................................................................................................................................................................................................................................................................117 Base : Those who go online at home (on any device) or elsewhere IN14H HOW OFTEN GO ONLINE FOR - Maintaining a website or blog/ weblog ....................................................................................................................................................................................................................................................................................................118 Base : Those who go online at home (on any device) or elsewhere IN14I HOW OFTEN GO ONLINE FOR - Listening to radio stations online ..............................................................................................................................................................................................................................................................................................................119 Base : Those who go online at home (on any device) or elsewhere IN14J HOW OFTEN GO ONLINE FOR - Looking at social networking sites such as Facebook, MySpace, Piczo, Bebo, or hi5...........................................................................................................................................................................................................................120 Base : Those who go online at home (on any device) or elsewhere IN14K HOW OFTEN GO ONLINE FOR - Listen to or download music online .........................................................................................................................................................................................................................................................................................................121 Base : Those who go online at home (on any device) or elsewhere IN14L HOW OFTEN GO ONLINE FOR - Watch online or download short video clips such as music videos or comedy clips (e.g. on YouTube) ................................................................................................................................................................................................122 Base : Those who go online at home (on any device) or elsewhere IN14M HOW OFTEN GO ONLINE FOR - Watch online or download TV programmes or films (e.g. BBC iPlayer, 4OD, ITV Player, Sky Player etc.)..........................................................................................................................................................................................123 Base : Those who go online at home (on any device) or elsewhere IN14N HOW OFTEN GO ONLINE FOR - Complete government processes online - such as register for tax credits, renew driving licence, car tax or passport, complete tax return .......................................................................................................................................124 Base : Those who go online at home (on any device) or elsewhere IN14O HOW OFTEN GO ONLINE FOR - Send or receive Twitter updates .............................................................................................................................................................................................................................................................................................................125 Base : Those who go online at home (on any device) or elsewhere IN14P HOW OFTEN GO ONLINE FOR - General surfing/ browsing the internet ....................................................................................................................................................................................................................................................................................................126 Base : Those who go online at home (on any device) or elsewhere OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. IN15A HOW OFTEN GO ONLINE FOR - Finding information for your work or your job or your studies.................................................................................................................................................................................................................................................................127 Base : Those who go online at home (on any device) or elsewhere IN15B HOW OFTEN GO ONLINE FOR - Finding information for booking holidays.................................................................................................................................................................................................................................................................................................128 Base : Those who go online at home (on any device) or elsewhere IN15C HOW OFTEN GO ONLINE FOR - Finding information for your leisure time including cinema and live music.............................................................................................................................................................................................................................................129 Base : Those who go online at home (on any device) or elsewhere IN15D HOW OFTEN GO ONLINE FOR - Finding information about public services provided by local or national government ............................................................................................................................................................................................................................130 Base : Those who go online at home (on any device) or elsewhere IN15E HOW OFTEN GO ONLINE FOR - Finding information about health related issues......................................................................................................................................................................................................................................................................................131 Base : Those who go online at home (on any device) or elsewhere IN15F HOW OFTEN GO ONLINE FOR - Looking at news websites........................................................................................................................................................................................................................................................................................................................132 Base : Those who go online at home (on any device) or elsewhere IN15G HOW OFTEN GO ONLINE FOR - Looking at political or campaign or issues websites...............................................................................................................................................................................................................................................................................133 Base : Those who go online at home (on any device) or elsewhere IN15H HOW OFTEN GO ONLINE FOR - Looking at adult-only websites ................................................................................................................................................................................................................................................................................................................134 Base : Those who go online at home (on any device) or elsewhere IN15I HOW OFTEN GO ONLINE FOR - Making or receiving calls over the internet (e.g. Skype)...........................................................................................................................................................................................................................................................................135 Base : Those who go online at home (on any device) or elsewhere IN15J HOW OFTEN GO ONLINE FOR - Doing an online course to achieve a qualification....................................................................................................................................................................................................................................................................................136 Base : Those who go online at home (on any device) or elsewhere IN15K HOW OFTEN GO ONLINE FOR - Looking at job opportunities.....................................................................................................................................................................................................................................................................................................................137 Base : Those who go online at home (on any device) or elsewhere IN15L HOW OFTEN GO ONLINE FOR - Visiting dating websites (like match.com, Dating Direct or eHarmony etc.)............................................................................................................................................................................................................................................138 Base : Those who go online at home (on any device) or elsewhere IN15M HOW OFTEN GO ONLINE FOR - Sign an online petition.............................................................................................................................................................................................................................................................................................................................139 Base : Those who go online at home (on any device) or elsewhere IN15N HOW OFTEN GO ONLINE FOR - Contact a local councillor or your MP online...........................................................................................................................................................................................................................................................................................140 Base : Those who go online at home (on any device) or elsewhere IN15O HOW OFTEN GO ONLINE FOR - Looking at websites for news about, or events in your local area/ the local community........................................................................................................................................................................................................................141 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF TYPES OF USE OF THE INTERNET AT LEAST ONCE A WEEK.................................................................................................................................................................................................................................................................................................142 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF USE OF THE INTERNET AT LEAST ONCE A WEEK FOR PUBLIC/CIVIC ACTIVITIES .............................................................................................................................................................................................................................................................148 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF TYPES OF USE OF THE INTERNET AT ALL.................................................................................................................................................................................................................................................................................................................................149 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF USE OF THE INTERNET AT ALL FOR PUBLIC/CIVIC ACTIVITIES .............................................................................................................................................................................................................................................................................................155 Base : Those who go online at home (on any device) or elsewhere OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. TYPES OF USE OF THE INTERNET EVER MADE (CATEGORY OVER-CODES FROM IN14/IN15) DOES NOT INCLUDE 'GENERAL SURFING/ BROWSING'..................................................................................................................................................................156 Base : Those who go online at home (on any device) or elsewhere COUNT OF TYPES OF USE OF THE INTERNET EVER MADE (CATEGORY OVER-CODES FROM IN14/IN15) DOES NOT INCLUDE 'GENERAL SURFING/ BROWSING'..............................................................................................................................................159 Base : Those who go online at home (on any device) or elsewhere IN15AA Thinking now about all the different websites that you visit in a typical week for whatever purpose, whether that's at work, at home or elsewhere. How many different websites would you say you visit in a typical week? (BASED ON ACTUAL RESPONSES ONLY).........................................................................................................................................................................................................................................................................................................................................................................................................................160 Base : Those who go online at home (on any device) or elsewhere IN16 Can you tell me if you intend to get internet access at home, through a computer, laptop or netbook in the next year or so? ......................................................................................................................................................................................................................162 Base : Those who do not have internet access at home IN17 And can you tell me what your reasons are for not getting internet access at home?.....................................................................................................................................................................................................................................................................................163 Base : Those who do not intend to get internet access at home IN18 And what is your main reason for not getting internet access at home?..........................................................................................................................................................................................................................................................................................................166 Base : Those who do not intend to get internet access at home IN17A And can you tell me what your reasons are for not getting internet access at home? ..................................................................................................................................................................................................................................................................................169 Base : Those who do not intend to get internet access at home IN18A And what is your main reason for not getting internet access at home?........................................................................................................................................................................................................................................................................................................173 Base : Those who do not intend to get internet access at home SUMMARY OF INTERNET TAKE UP AND INTENTIONS .......................................................................................................................................................................................................................................................................................................................................176 Base : All adults IN19A EXPERIENCE OR LEVEL OF INTEREST - Set up your own social networking site page or profile on a site such as Facebook, Piczo, Bebo, hi5, Twitter or MySpace ................................................................................................................................................177 Base : Those who go online at home (on any device) or elsewhere IN19B EXPERIENCE OR LEVEL OF INTEREST - Made a short video and uploaded it to a website.....................................................................................................................................................................................................................................................................178 Base : Those who go online at home (on any device) or elsewhere IN19C EXPERIENCE OR LEVEL OF INTEREST - Uploaded photos to a website..................................................................................................................................................................................................................................................................................................179 Base : Those who go online at home (on any device) or elsewhere IN19D EXPERIENCE OR LEVEL OF INTEREST - Set up your own website ..........................................................................................................................................................................................................................................................................................................180 Base : Those who go online at home (on any device) or elsewhere IN19E EXPERIENCE OR LEVEL OF INTEREST - Set up your own weblog/ blog ..................................................................................................................................................................................................................................................................................................181 Base : Those who go online at home (on any device) or elsewhere IN19F EXPERIENCE OR LEVEL OF INTEREST - Contributed comments to someone else's weblog or blog ......................................................................................................................................................................................................................................................182 Base : Those who go online at home (on any device) or elsewhere IN19G EXPERIENCE OR LEVEL OF INTEREST - Contributed to a collaborative website such as Wikipedia ......................................................................................................................................................................................................................................................183 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF CREATIVE ACTIVITES DONE ........................................................................................................................................................................................................................................................................................................................................................184 Base : Those who go online at home (on any device) or elsewhere IN20 Which different sites like this do you have a page or profile on?......................................................................................................................................................................................................................................................................................................................186 Base : Those with a social networking site profile IN20 Which different sites like this do you have a page or profile on?......................................................................................................................................................................................................................................................................................................................189 Base : Those with an active social networking site profile OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. IN21 Thinking now about your main social networking site profile, how many people do you have listed as 'friends' or contacts?........................................................................................................................................................................................................................192 Base : Those with an active social networking site profile IN22A TYPES OF INFORMATION ON SNS PROFILE - Your personal information - such as your relationship status, date of birth, home town, and so on..............................................................................................................................................................................193 Base : Those with an active social networking site profile IN22B TYPES OF INFORMATION ON SNS PROFILE - Photographs that you have posted on the site................................................................................................................................................................................................................................................................194 Base : Those with an active social networking site profile IN22C TYPES OF INFORMATION ON SNS PROFILE - Your contact details - such as your email address, home address, telephone number, and so on...............................................................................................................................................................................195 Base : Those with an active social networking site profile IN22D TYPES OF INFORMATION ON SNS PROFILE - Your current location when you 'check-in' through an app like FourSquare .................................................................................................................................................................................................................196 Base : Those with an active social networking site profile IN23 How often do you visit any social networking sites (like Facebook, Piczo, Bebo, hi5, Twitter or MySpace)? Please also include any times you access these social networking sites through a mobile phone app or an app on a tablet computer ............................197 Base : Those with an active social networking site profile IN24 Do you regularly use these social networking sites for any of the things shown on this card?........................................................................................................................................................................................................................................................................198 Base : Those with an active social networking site profile IN25 How do you think the BBC's website is mainly funded? ...................................................................................................................................................................................................................................................................................................................................201 Base : All adults IN26 How do you think search engine websites such as Google or Ask.com are mainly funded? ..........................................................................................................................................................................................................................................................................203 Base : All adults IN27 Can you tell me if you have any concerns about what is on the internet?........................................................................................................................................................................................................................................................................................................205 Base : All adults IN27 Can you tell me if you have any concerns about what is on the internet?........................................................................................................................................................................................................................................................................................................212 Base : Those who go online at home (on any device) or elsewhere IN28 As far as you know, is the internet regulated in terms of what can be shown and written? (EXPLANATION OF A REGULATOR PROVIDED IF NECESSARY)...............................................................................................................................................................218 Base : All adults IN29 Which, if any, of the following do you think are regulated in terms of what can be shown on the internet? ....................................................................................................................................................................................................................................................219 Base : All adults IN29 Which, if any, of the following do you think are regulated in terms of what can be shown on the internet? ....................................................................................................................................................................................................................................................221 Base : Those who go online at home (on any device) or elsewhere IN30A ANY PRIVACY CONCERNS - Information about how you are feeling or what you're doing in general .......................................................................................................................................................................................................................................................222 Base : Those who go online at home (on any device) or elsewhere IN30B ANY PRIVACY CONCERNS - Information about how you are feeling about work or college ......................................................................................................................................................................................................................................................................223 Base : Those who go online at home (on any device) or elsewhere IN30C ANY PRIVACY CONCERNS - Photos from your holidays or an evening out ...............................................................................................................................................................................................................................................................................................224 Base : Those who go online at home (on any device) or elsewhere IN30D ANY PRIVACY CONCERNS - Your date of birth...........................................................................................................................................................................................................................................................................................................................................225 Base : Those who go online at home (on any device) or elsewhere IN30E ANY PRIVACY CONCERNS - Your home address/ where you live..............................................................................................................................................................................................................................................................................................................226 Base : Those who go online at home (on any device) or elsewhere OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. IN30F ANY PRIVACY CONCERNS - Your current location......................................................................................................................................................................................................................................................................................................................................227 Base : Those who go online at home (on any device) or elsewhere IN30G ANY PRIVACY CONCERNS - Your email address .......................................................................................................................................................................................................................................................................................................................................228 Base : Those who go online at home (on any device) or elsewhere IN30H ANY PRIVACY CONCERNS - Your mobile or home phone number ............................................................................................................................................................................................................................................................................................................229 Base : Those who go online at home (on any device) or elsewhere IN30I ANY PRIVACY CONCERNS - Information about the products or services that you like through clicking on the 'Like' button ......................................................................................................................................................................................................................230 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF PRIVACY CONCERNS - WOULD NOT WANT ANYONE TO SEE THIS.......................................................................................................................................................................................................................................................................................231 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF PRIVACY CONCERNS - WOULD BE HAPPY FOR ANYONE TO SEE THIS ...............................................................................................................................................................................................................................................................................233 Base : Those who go online at home (on any device) or elsewhere IN31A ANY SECURITY CONCERNS - Paying by entering your credit or debit card details....................................................................................................................................................................................................................................................................................235 Base : Those who go online at home (on any device) or elsewhere IN31B ANY SECURITY CONCERNS - Entering your home address details ...........................................................................................................................................................................................................................................................................................................236 Base : Those who go online at home (on any device) or elsewhere IN31C ANY SECURITY CONCERNS - Entering your home phone number ............................................................................................................................................................................................................................................................................................................237 Base : Those who go online at home (on any device) or elsewhere IN31D ANY SECURITY CONCERNS - Entering your mobile phone number ..........................................................................................................................................................................................................................................................................................................238 Base : Those who go online at home (on any device) or elsewhere IN31E ANY SECURITY CONCERNS - Entering your personal e-mail address.......................................................................................................................................................................................................................................................................................................239 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF SECURITY CONCERNS - 'WOULD NEVER DO THIS' ..................................................................................................................................................................................................................................................................................................................240 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF SECURITY CONCERNS - 'WOULD HAVE SOME CONCERNS'...................................................................................................................................................................................................................................................................................................241 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF SECURITY CONCERNS - 'WOULD BE HAPPY TO DO THIS' ......................................................................................................................................................................................................................................................................................................242 Base : Those who go online at home (on any device) or elsewhere IN32 Could you tell me whether you would make a judgement about a website before entering these types of details? .......................................................................................................................................................................................................................................243 Base : Those who go online at home (on any device) or elsewhere IN33A ANY SECURITY CONCERNS PROVIDING PERSONAL INFORMATION WHEN - Shopping online .........................................................................................................................................................................................................................................................246 Base : Those who go online at home (on any device) or elsewhere IN33B ANY SECURITY CONCERNS PROVIDING PERSONAL INFORMATION WHEN - Using government websites.......................................................................................................................................................................................................................................247 Base : Those who go online at home (on any device) or elsewhere IN33C ANY SECURITY CONCERNS PROVIDING PERSONAL INFORMATION WHEN - Banking online ...........................................................................................................................................................................................................................................................248 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF IN33A-C ANY SECURITY CONCERNS PROVIDING PERSONAL INFORMATION - I DO NOT DO THIS BECAUSE I HAVE SECURITY CONCERNS..........................................................................................................................................................249 Base : Those who go online at home (on any device) or elsewhere OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. SUMMARY OF IN33A-C ANY SECURITY CONCERNS PROVIDING PERSONAL INFORMATION - I DO THIS BUT HAVE SOME SECURITY CONCERNS .........................................................................................................................................................................250 Base : Those who go online at home (on any device) or elsewhere SUMMARY OF IN33A-C ANY SECURITY CONCERNS PROVIDING PERSONAL INFORMATION - I DO THIS AND I AM HAPPY TO ENTER MY PERSONAL DETAILS....................................................................................................................................................251 Base : Those who go online at home (on any device) or elsewhere IN33D Which one of the following statements is closest to your attitude about sharing your personal information online? This could be information such as your home address, telephone number or credit card details. ..........................................................................252 Base : Those who go online at home (on any device) or elsewhere IN33E When you want to buy something online, which of the following statements most closely applies?.............................................................................................................................................................................................................................................................253 Base : All who say they shop online IN34 (READ DESCRIPTION ABOUT DOWNLOADING MUSIC AND FILMS FROM THE INTERNET) Do you think that downloading music and films for free in this way should be illegal?..........................................................................................................................254 Base : All adults IN35A AGREEMENT WITH STATEMENTS - The internet makes life easier...........................................................................................................................................................................................................................................................................................................255 Base : All adults IN35A AGREEMENT WITH STATEMENTS - The internet makes life easier...........................................................................................................................................................................................................................................................................................................256 Base : Those who do not go online at home (on any device) and do not use elsewhere IN35B AGREEMENT WITH STATEMENTS - The internet is difficult to use ............................................................................................................................................................................................................................................................................................................257 Base : All adults IN35C AGREEMENT WITH STATEMENTS - People who buy things online put their privacy at risk .....................................................................................................................................................................................................................................................................258 Base : All adults IN35C AGREEMENT WITH STATEMENTS - People who buy things online put their privacy at risk .....................................................................................................................................................................................................................................................................259 Base : Those who go online at home (on any device) or elsewhere IN35D AGREEMENT WITH STATEMENTS - The internet is for people like me .....................................................................................................................................................................................................................................................................................................260 Base : All adults IN35E AGREEMENT WITH STATEMENTS - Internet users must be protected from seeing inappropriate or offensive content...........................................................................................................................................................................................................................261 Base : All adults IN35E AGREEMENT WITH STATEMENTS - Internet users must be protected from seeing inappropriate or offensive content...........................................................................................................................................................................................................................262 Base : Those who go online at home (on any device) or elsewhere IN35F AGREEMENT WITH STATEMENTS - As long as the internet provides good websites it doesn't really matter who owns the websites or how they're funded ................................................................................................................................................................263 Base : All adults IN35F AGREEMENT WITH STATEMENTS - As long as the internet provides good websites it doesn't really matter who owns the websites or how they're funded ................................................................................................................................................................264 Base : Those who go online at home (on any device) or elsewhere IN36A AGREEMENT WITH STATEMENTS - When I visit news websites I tend to trust what I read or see ..........................................................................................................................................................................................................................................................265 Base : Those who go online at home (on any device) or elsewhere IN36A AGREEMENT WITH STATEMENTS - When I visit news websites I tend to trust what I read or see ..........................................................................................................................................................................................................................................................266 Base : Those who go online at home (on any device) or elsewhere - excluding those who do not visit news websites IN36B AGREEMENT WITH STATEMENTS - When I visit social networking websites like Facebook I tend to trust what I read or see ...............................................................................................................................................................................................................267 Base : Those who go online at home (on any device) or elsewhere IN36B AGREEMENT WITH STATEMENTS - When I visit social networking websites like Facebook I tend to trust what I read or see ...............................................................................................................................................................................................................268 Base : Those who go online at home (on any device) or elsewhere - excluding those who do not visit social networking sites OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. IN38 (READ DESCRIPTION ABOUT WEBSITE TERMS AND CONDITIONS AND PRIVACY STATEMENTS) Which of the following statements best describes what you do about website terms and conditions and privacy statements?.............................................269 Base : Those who go online at home (on any device) or elsewhere IN38 (READ DESCRIPTION ABOUT WEBSITE TERMS AND CONDITIONS AND PRIVACY STATEMENTS) Which of the following statements best describes what you do about website terms and conditions and privacy statements?.............................................270 Base : Those aware of website terms and conditions or privacy statements IN39 Do you ever use search engine websites like Google, Yahoo, Bing or Ask Jeeves to find out about other websites or to search for information? ......................................................................................................................................................................................271 Base : Those who go online at home (on any device) or elsewhere IN40 When you use a search engine to find information, you enter a query in the search box and the search engine will then show some links to websites in the results pages. Which one of these is closest to your opinion about the level of accuracy or bias of the information detailed in the websites that appear in the results pages?.....................................................................................................................................................................................................................................................................................................................272 Base : Those who use search engine websites IN41 You may use a search engine to reach a website or company even when you know the web address of that particular website or company. You may also use a search engine to look for more general information online - such as a breaking news story, or information about an event or a product. When you use a search engine to look for more general information, which one of the following most closely applies to what you tend to do once the search engine has listed the results?........................................................273 Base : Those who use search engine websites IN42 Here are some things that other people have said about online passwords. Which of these apply regarding the passwords that you use online? These might be passwords that you use for registering with websites, when making purchases online, or for logging in to a website to gain access to particular content ...................................................................................................................................................................................................................................................................................................................................................274 Base : Those who go online at home (on any device) or elsewhere - excluding none of these responses M1 Do you personally use a mobile phone?..............................................................................................................................................................................................................................................................................................................................................................275 Base : All adults M2 Is this a smartphone? A smartphone is a phone on which you can easily access emails and download files as well as view websites and generally surf the internet. Popular brands of smartphone include BlackBerry, iPhone and HTC..........................................276 Base : Those who use a mobile phone SUMMARY OF MOBILE PHONE OWNERSHIP.......................................................................................................................................................................................................................................................................................................................................................277 Base : Those who use a mobile phone SUMMARY OF MOBILE PHONE OWNERSHIP.......................................................................................................................................................................................................................................................................................................................................................278 Base : All adults M3 Can you tell me if you have any concerns about mobile phones? ......................................................................................................................................................................................................................................................................................................................279 Base : All adults M3 Can you tell me if you have any concerns about mobile phones? ......................................................................................................................................................................................................................................................................................................................284 Base : Those who use a mobile phone M4 Which, if any, of the following things have happened to you as a result of using your mobile phone in the last 12 months? ...........................................................................................................................................................................................................................289 Base : Those who use a mobile phone M5 Before today, which, if any, of the following mobile phone security measures or safety features had you heard of?........................................................................................................................................................................................................................................290 Base : Those who use a mobile phone M6A USE OF MOBILE PHONE SECURITY MEASURES/ SAFETY FEATURES - Screen locks (using a PIN or on-screen pattern) that prevent your phone being used until the code is entered.................................................................................................................291 Base : Those who use a mobile phone M6B USE OF MOBILE PHONE SECURITY MEASURES/ SAFETY FEATURES - PIN Protection of your SIM card so it can't be accessed until the code is entered ...............................................................................................................................................................292 Base : Those who use a mobile phone M6C USE OF MOBILE PHONE SECURITY MEASURES/ SAFETY FEATURES - Anti-virus software to prevent viruses and other malicious software on your mobile phone.................................................................................................................................................293 Base : Those who use a mobile phone M7 As far as you know, is mobile phone content - such as internet surfing and downloading videos from websites on your mobile - regulated at all? (EXPLANATION OF A REGULATOR PROVIDED IF NECESSARY)..........................................................................294 Base : All adults OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. M8A HOW OFTEN USE MOBILE PHONE TO - Make or receive calls ....................................................................................................................................................................................................................................................................................................................295 Base : Those who use a mobile phone M8B HOW OFTEN USE MOBILE PHONE TO - Send or receive text messages ....................................................................................................................................................................................................................................................................................................296 Base : Those who use a mobile phone M8C HOW OFTEN USE MOBILE PHONE TO - Send or receive photo messages.................................................................................................................................................................................................................................................................................................297 Base : Those who use a mobile phone M8D HOW OFTEN USE MOBILE PHONE TO - Send or receive video clips...........................................................................................................................................................................................................................................................................................................298 Base : Those who use a mobile phone M8E HOW OFTEN USE MOBILE PHONE TO - Play games that are loaded on the phone....................................................................................................................................................................................................................................................................................299 Base : Those who use a mobile phone M8F HOW OFTEN USE MOBILE PHONE TO - Play games over the internet using your phone ...........................................................................................................................................................................................................................................................................300 Base : Those who use a mobile phone M8G HOW OFTEN USE MOBILE PHONE TO - Visit websites using your phone...................................................................................................................................................................................................................................................................................................301 Base : Those who use a mobile phone M8H HOW OFTEN USE MOBILE PHONE TO - Listen to music..............................................................................................................................................................................................................................................................................................................................302 Base : Those who use a mobile phone M8I HOW OFTEN USE MOBILE PHONE TO - Take photos....................................................................................................................................................................................................................................................................................................................................303 Base : Those who use a mobile phone M8J HOW OFTEN USE MOBILE PHONE TO - Take videos ...................................................................................................................................................................................................................................................................................................................................304 Base : Those who use a mobile phone M8K HOW OFTEN USE MOBILE PHONE TO - Watch TV programmes.................................................................................................................................................................................................................................................................................................................305 Base : Those who use a mobile phone M8L HOW OFTEN USE MOBILE PHONE TO - Visit social networking sites like Facebook, Bebo, Piczo, MySpace, or Hi5 ................................................................................................................................................................................................................................306 Base : Those who use a mobile phone M8M HOW OFTEN USE MOBILE PHONE TO - Visit sites like YouTube or Bebo to look at videos or clips posted by other people ....................................................................................................................................................................................................................307 Base : Those who use a mobile phone M8N HOW OFTEN USE MOBILE PHONE TO - Put photos or videos on sites like YouTube or Bebo for others to see........................................................................................................................................................................................................................................308 Base : Those who use a mobile phone M8O HOW OFTEN USE MOBILE PHONE TO - Send or receive Twitter updates using your phone......................................................................................................................................................................................................................................................................309 Base : Those who use a mobile phone M8P HOW OFTEN USE MOBILE PHONE TO - Send or receive email ...................................................................................................................................................................................................................................................................................................................310 Base : Those who use a mobile phone M8Q HOW OFTEN USE MOBILE PHONE TO - Use your phone to make or receive calls over the internet (as opposed to over your mobile provider's network) on services such as Skype.........................................................................................................................311 Base : Those who use a mobile phone M8R HOW OFTEN USE MOBILE PHONE TO - Use Instant Messaging (MSN/ Windows Live Messenger, AOL Instant Messenger/ AIM etc.) ..................................................................................................................................................................................................312 Base : Those who use a mobile phone M8S HOW OFTEN USE MOBILE PHONE TO - Use features such as Maps or satellite navigation to get to where you want to go/ plot a route to your destination..................................................................................................................................................................313 Base : Those who use a mobile phone OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. M8T HOW OFTEN USE MOBILE PHONE TO - Check your bank balance .............................................................................................................................................................................................................................................................................................................314 Base : Those who use a mobile phone M8U HOW OFTEN USE MOBILE PHONE TO - Download apps/ applications (including games) ..........................................................................................................................................................................................................................................................................315 Base : Those who use a mobile phone M8V HOW OFTEN USE MOBILE PHONE TO - Buy things from websites using your phone.................................................................................................................................................................................................................................................................................316 Base : Those who use a mobile phone SUMMARY OF TYPES OF THINGS USE MOBILE PHONE AT LEAST ONCE A WEEK.......................................................................................................................................................................................................................................................................................317 Base : Those who use a mobile phone SUMMARY OF TYPES OF THINGS USE MOBILE PHONE FOR AT ALL ..............................................................................................................................................................................................................................................................................................................321 Base : Those who use a mobile phone SUMMARY OF TYPES OF THINGS USE MOBILE PHONE AT LEAST ONCE A WEEK.......................................................................................................................................................................................................................................................................................325 Base : Those who use a smartphone SUMMARY OF TYPES OF THINGS USE MOBILE PHONE FOR AT ALL ..............................................................................................................................................................................................................................................................................................................328 Base : Those who use a smartphone M9A AGREEMENT WITH STATEMENT - Mobile phone users must be protected from receiving inappropriate or offensive content ..................................................................................................................................................................................................................331 Base : Those who use a mobile phone G1 Does your household have... ...............................................................................................................................................................................................................................................................................................................................................................................332 Base : All adults G2 Do you ever play games at home or elsewhere in any of these ways? ..............................................................................................................................................................................................................................................................................................................333 Base : All adults G3 Have you ever downloaded games from the internet to play on any of the devices you use for games playing? .............................................................................................................................................................................................................................................335 Base : All who play games at home or elsewhere G3 Have you ever downloaded games from the internet to play on any of the devices you use for games playing? .............................................................................................................................................................................................................................................336 Base : All adults G4 Do you ever play single or multiplayer games over the internet on any of these devices, which is often referred to as online game playing? ................................................................................................................................................................................................337 Base : All who play games at home or elsewhere G4 Do you ever play single or multiplayer games over the internet on any of these devices, which is often referred to as online game playing? ................................................................................................................................................................................................338 Base : All adults G5 Please think about the HOURS that you spend game playing in a typical WEEK - so both weekdays and at the weekend ...How many HOURS in a typical WEEK would you say you play games?.......................................................................................................339 Base : All who play games at home or elsewhere G6 Can you tell me if you have any concerns about gaming? IF YES- What sorts of things are you concerned about?........................................................................................................................................................................................................................................340 Base : All adults G6 Can you tell me if you have any concerns about gaming? IF YES- What sorts of things are you concerned about?........................................................................................................................................................................................................................................343 Base : All who play games at home or elsewhere G7 As far as you know, is gaming regulated at all? ..................................................................................................................................................................................................................................................................................................................................................346 Base : All adults NZ2A - PREFERRED WAY TO MAKE CONTACT - Getting in touch with a friend to arrange to meet ...................................................................................................................................................................................................................................................................347 Base : All adults OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. NZ2B - PREFERRED WAY TO MAKE CONTACT - Contacting the local council to find out about refuse collection .............................................................................................................................................................................................................................................348 Base : All adults NZ2C - PREFERRED WAY TO MAKE CONTACT - Booking a holiday ...................................................................................................................................................................................................................................................................................................................349 Base : All adults NZ2D - PREFERRED WAY TO MAKE CONTACT - Checking your bank balance..................................................................................................................................................................................................................................................................................................350 Base : All adults NZ2E - PREFERRED WAY TO MAKE CONTACT - Completing government processes such as registering for tax credits, renewing driving licence, car tax or passport, completing tax return ....................................................................................................................351 Base : All adults Z1 As far as you know, is the press regulated in terms of what they show and write?.............................................................................................................................................................................................................................................................................................352 Base : All adults Z2A AGREEMENT WITH STATEMENT - When I read newspapers, I tend to trust what I read .............................................................................................................................................................................................................................................................................353 Base : All adults Z2B AGREEMENT WITH STATEMENT - As long as newspapers provide news it doesn't really matter who owns them or how they're funded .................................................................................................................................................................................................354 Base : All adults Z2A AGREEMENT WITH STATEMENT - When I read newspapers, I tend to trust what I read .............................................................................................................................................................................................................................................................................355 Base : All adults - excluding those who do not read newspapers Z2B AGREEMENT WITH STATEMENT - As long as newspapers provide news it doesn't really matter who owns them or how they're funded .................................................................................................................................................................................................356 Base : All adults - excluding those who do not read newspapers Z3A AGREEMENT WITH STATEMENT - I consider myself to be involved in the local community ........................................................................................................................................................................................................................................................................357 Base : All adults Z3B AGREEMENT WITH STATEMENT - I consider myself to be involved in political or campaigning issues .......................................................................................................................................................................................................................................................358 Base : All adults C1 Please take a look at the options shown on this card and let me know which letter applies to you? .................................................................................................................................................................................................................................................................359 Base : All adults C2 How many people are there in your household in total (including yourself)? ......................................................................................................................................................................................................................................................................................................360 Base : All adults C3 Do you have any children aged under 16 who live at home with you - where you are their parent or guardian? ..............................................................................................................................................................................................................................................361 Base : All adults C4 And what ages are these children?......................................................................................................................................................................................................................................................................................................................................................................362 Base : Those with children aged under 16 at home C5 Which of these adults aged 16 and over live in your household with you, in terms of their relationship to you? ...............................................................................................................................................................................................................................................363 Base : All adults C6 Are you currently working?...................................................................................................................................................................................................................................................................................................................................................................................365 Base : All adults C7 At what age did you finish your education?/ At what age do you expect to finish your education? ....................................................................................................................................................................................................................................................................366 Base : All adults C8 Which of these options best describes how you feel about your ability to read and write? ................................................................................................................................................................................................................................................................................367 Base : All adults OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. C10 Which of these options applies to your household for the total annual household income before tax and deductions?..................................................................................................................................................................................................................................368 Base : All adults C11 Do you have any long-standing illness, disability or infirmity?...........................................................................................................................................................................................................................................................................................................................369 Base : All adults C12 Does this illness, disability or infirmity limit your activities in any way?.............................................................................................................................................................................................................................................................................................................370 Base : Those with a long standing illness/ disability or infirmity C13 Which of these limit your activities? ...................................................................................................................................................................................................................................................................................................................................................................371 Base : Those whose long standing illness/ disability or infirmity limits their activities in any way C14 Which of these options applies to your home? ..................................................................................................................................................................................................................................................................................................................................................373 Base : All adults C15 Which of these groups best describes you? ......................................................................................................................................................................................................................................................................................................................................................374 Base : All adults OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 11 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. NATION Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 England 1321 85% 197 83% bcd 173 64% 91 65% 82 63% 1321 85% bcd Scotland 140 9% 23 10% 32 12% 14 10% 18 14% e Wales 62 4% 13 6% 35 13% ae 17 12% ae Northern Ireland 31 2% 4 2% 32 12% ae 19 13% ae Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 439 74% 152 63% 1150 85% g 1195 84% 85 89% 140 9% 65 11% 34 14% h 118 9% 136 10% 7 7% 18 14% ae 62 4% 50 8% 29 12% h 52 4% 61 4% 3 3% 13 10% ae 31 2% 40 7% 27 11% h 27 2% 31 2% 2 2% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 1 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 12 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. URBANITY INDICATOR Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Large City 234 15% 21 9% 24 9% 14 10% 10 8% 234 15% abcd 64 11% 21 9% 214 16% g 160 11% 51 53% i Smaller city/ large town 308 20% 42 18% 50 19% 27 19% 23 18% 308 20% 123 21% 40 17% 269 20% 286 20% 20 20% Medium Town 490 32% 70 30% 90 33% 46 33% 44 34% 490 32% 189 32% 95 39% h 413 31% 467 33% j 19 20% Small town within 10 miles 270 17% 54 23% e 51 19% 24 17% 27 21% 270 17% 113 19% 50 21% 230 17% 262 18% j 5 5% 43 3% 8 3% 12 4% e 6 4% 6 5% 43 3% 21 4% 6 3% 40 3% 43 3% 1 1% 165 11% 31 13% 33 12% 17 12% 15 12% 165 11% 65 11% 27 11% 141 10% 161 11% j 2 2% 43 3% 11 5% 10 4% 6 4% 4 3% 43 3% 19 3% 4 2% 40 3% 43 3% -% Small town more than 10 miles Rural area within 10 miles Rural area more than 10 miles Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 2 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 13 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. LOCATION Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Urban 1346 87% 195 82% 228 84% 117 83% 111 85% 1346 87% Rural 208 13% 42 18% 43 16% 23 17% 19 15% 208 13% Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 510 86% 212 87% 1165 87% 1219 86% 95 98% i 84 14% 31 13% 181 13% 205 14% j 2 2% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 3 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 14 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. REGION/ NATION Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 London 197 13% 15 6% 19 7% 12 8% 7 6% 197 13% abcd 49 8% 15 6% 181 13% g 129 9% 43 44% i South East 192 12% 32 13% 27 10% 12 9% 15 12% 192 12% 53 9% 23 10% 164 12% 182 13% 7 7% South West 135 9% 25 11% d 20 7% 13 9% 7 5% 135 9% 49 8% 22 9% 109 8% 130 9% j 1 1% Eastern 164 11% 24 10% 19 7% 10 7% 9 7% 164 11% b 46 8% 10 4% 153 11% g 161 11% j 2 2% East Midlands 120 8% 17 7% 12 4% 7 5% 5 4% 120 8% bd 47 8% 13 5% 105 8% 112 8% 9 9% West Midlands 127 8% 17 7% 19 7% 10 7% 9 7% 127 8% 38 6% 13 5% 112 8% 115 8% 12 12% 62 4% 13 6% 35 13% ae 17 12% ae 18 14% ae 62 4% 50 8% 29 12% h 52 4% 61 4% 3 3% 134 9% 19 8% 18 7% 9 7% 9 7% 134 9% 57 10% 13 6% 121 9% g 119 8% 9 9% North East 73 5% 9 4% 9 3% 4 3% 5 4% 73 5% 35 6% 12 5% 60 4% 72 5% 1 1% North West 179 12% 38 16% bce 29 11% 14 10% 15 11% 179 12% 65 11% 30 12% 145 11% 176 12% j 2 2% Wales Yorkshire & Humber Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 4 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 14 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. REGION/ NATION Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Scotland Northern Ireland EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 140 9% 23 10% 32 12% 14 10% 18 14% e 140 9% 65 11% 34 14% h 118 9% 136 10% 7 7% 31 2% 4 2% 32 12% ae 19 13% ae 13 10% ae 31 2% 40 7% 27 11% h 27 2% 31 2% 2 2% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 5 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 17 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. S1 What is the occupation of the main wage earner in your household? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 A 24 2% 5 2% 5 2% 3 2% 2 1% 24 2% 5 1% 3 1% 20 2% 24 2% -% B 369 24% 57 24% 54 20% 29 20% 26 20% 369 24% 54 9% 34 14% 340 25% g 333 23% 20 21% C1 457 29% 72 30% 69 25% 37 26% 32 25% 457 29% 69 12% 63 26% 410 30% 409 29% 37 38% i C2 280 18% 49 21% 51 19% 29 20% 23 17% 280 18% 51 9% 44 18% 243 18% 257 18% 20 20% D 221 14% 32 14% 31 11% 16 12% 15 11% 221 14% 215 36% 31 13% 191 14% 207 15% 11 12% E 203 13% 22 9% 61 22% ae 27 19% ae 33 26% ae 203 13% 199 34% 68 28% h 142 11% 193 14% 9 9% AB 393 25% 62 26% 59 22% 32 23% 27 21% 393 25% 59 10% 36 15% 360 27% g 357 25% 20 21% DE 424 27% 54 23% 92 34% ae 44 31% a 48 37% ae 424 27% 415 70% 99 41% h 333 25% 401 28% 20 21% ABC1 850 55% 134 56% bd 128 47% 68 49% 60 46% 850 55% bd 128 22% 100 41% 770 57% g 766 54% 57 59% C2DE 704 45% 103 44% 143 53% ae 72 51% 71 54% ae 704 45% 466 78% 143 59% h 576 43% 658 46% 40 41% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 6 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 18 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. S2 RESPONDENT'S AGE Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 16 - 17 45 3% -% -% -% -% 45 3% abcd 12 2% 3 1% 45 3% g 41 3% 4 4% 18 - 24 181 12% -% -% -% -% 181 12% abcd 52 9% 14 6% 170 13% g 164 12% 13 13% 25 - 34 282 18% -% -% -% -% 282 18% abcd 85 14% 18 7% 270 20% g 253 18% 19 20% 35 - 44 313 20% -% -% -% -% 313 20% abcd 67 11% 26 11% 289 21% g 270 19% 28 29% i 45 - 54 226 15% -% -% -% -% 226 15% abcd 53 9% 27 11% 201 15% 206 14% 17 18% 55 - 64 237 15% 237 100% bcde -% -% -% 237 15% bcd 54 9% 50 20% h 189 14% 228 16% j 7 7% 65 - 74 150 10% -% 141 52% ade 141 100% abde -% 150 10% ad 141 24% 49 20% h 110 8% 143 10% 6 7% 75-79 57 4% -% 64 23% ace -% 64 49% abce 57 4% ac 64 11% 24 10% h 38 3% 55 4% 1 1% 80+ 64 4% -% 67 25% ace -% 67 51% abce 64 4% ac 67 11% 32 13% h 34 3% 63 4% 1 1% 226 15% -% -% -% -% 226 15% abcd 64 11% 16 7% 215 16% g 205 14% 17 17% 16-24 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 7 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 18 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. S2 RESPONDENT'S AGE Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 55+ 508 33% 237 100% e 271 100% e 141 100% e 130 100% e 508 33% 325 55% 155 64% h 371 28% 489 34% j 15 16% 65+ 271 17% -% 271 100% ae 141 100% ae 130 100% ae 271 17% a 271 46% 105 43% h 182 14% 261 18% j 9 9% 75+ 121 8% -% 130 48% ace -% 130 100% abce 121 8% ac 130 22% 57 23% h 72 5% 118 8% j 2 2% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 8 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 19 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. S3 RESPONDENT'S GENDER Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Male 746 48% 120 51% d 120 44% 67 48% 53 41% 746 48% d 268 45% 124 51% 645 48% 678 48% 48 50% Female 808 52% 116 49% 151 56% 74 52% 77 59% ae 808 52% 326 55% 119 49% 701 52% 745 52% 48 50% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 9 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 20 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. A1 Which of the following do you regularly do? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Watch television 1483 95% 234 99% e 265 98% e 137 97% 128 98% e 1483 95% Use a mobile phone (or BlackBerry/ smartphone) 1307 84% 199 84% bcd 149 55% d 95 68% bd 53 41% WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 573 97% 238 98% h 1281 95% 1365 96% j 84 87% 1307 84% bcd 424 71% 160 66% 1174 87% g 1189 84% 87 90% 1145 74% 167 70% bcd 83 31% d 64 46% bd 19 14% 1145 74% bcd 298 50% 117 48% 1046 78% g 1041 73% 73 76% Listen to the radio 1131 73% 173 73% 195 72% 105 75% 90 69% 1131 73% 400 67% 162 67% 995 74% g 1048 74% j 59 61% Read newspapers/ magazines 1104 71% 184 78% e 227 84% ae 121 86% ae 106 81% e 1104 71% 427 72% 172 71% 960 71% 1024 72% j 56 58% Watch videos/ DVDs 1000 64% 123 52% bcd 112 41% 60 43% 52 40% 1000 64% abcd 337 57% 135 56% 886 66% g 915 64% 60 62% 706 45% 110 46% bd 95 35% 54 38% 41 32% 706 45% bcd 237 40% 103 42% 619 46% 635 45% 50 52% 554 36% 40 17% bcd 9 3% d 7 5% d 1 1% 554 36% abcd 121 20% 47 19% 516 38% g 502 35% 35 36% Significance Level: 95% Go online via a computer/ laptop/ netbook/ tablet computer Listen to music on hi-fi/ CD or tape player Listen to a portable music device/ MP3 player (like an iPod) EMG Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 10 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 20 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. A1 Which of the following do you regularly do? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Play console/ computer games Use a portable media player (like an iPod Touch or Archos) EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 419 27% 25 11% bd 11 4% d 9 6% d 2 1% 419 27% abcd 145 24% 43 18% 384 29% g 390 27% 20 21% 334 21% 22 9% bcd 5 2% 4 3% 1 1% 334 21% abcd 67 11% 29 12% 311 23% g 308 22% 20 21% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 11 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 21 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. A2 Which one of these would you miss doing the most? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Watch television 675 43% 138 58% e 183 68% ae 90 64% e 93 71% ae 675 43% 326 55% 153 63% h 547 41% 635 45% j 33 35% Use a mobile phone (or BlackBerry/ smartphone) 308 20% 16 7% bcd 4 1% 2 2% 1 1% 308 20% abcd 86 14% 15 6% 297 22% g 268 19% 26 27% 254 16% 32 13% bcd 11 4% 9 6% d 3 2% 254 16% bcd 58 10% 21 9% 234 17% g 231 16% 18 18% 130 8% 29 12% e 37 14% e 19 13% e 19 14% e 130 8% 54 9% 16 7% 117 9% 125 9% j 3 3% 55 4% 9 4% 23 8% ae 15 10% ae 8 6% e 55 4% 31 5% 13 6% h 40 3% 50 3% 4 4% 26 2% 2 1% b * *% -% * *% 26 2% bc 2 *% 3 1% 25 2% 26 2% -% Listen to music on hi-fi/ CD or tape player 26 2% 2 1% 5 2% 2 1% 3 2% 26 2% 10 2% 9 4% h 17 1% 18 1% 6 6% i Play console/ computer games 20 1% -% -% -% -% 20 1% b 6 1% 4 2% 18 1% 19 1% 1 1% Go online via a computer/ laptop/ netbook/ tablet computer Listen to the radio Read newspapers/ magazines Listen to a portable music device/ MP3 player (like an iPod) Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 12 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 21 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. A2 Which one of these would you miss doing the most? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Watch videos/ DVDs Use a portable media player (like an iPod Touch or Archos) None of these EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 19 1% 2 1% 1 *% 1 *% * *% 19 1% 7 1% 2 1% 17 1% 17 1% 1 2% 14 1% -% * *% -% * *% 14 1% 2 *% 2 1% 11 1% 14 1% -% 28 2% 7 3% 6 2% 3 2% 3 2% 28 2% 13 2% 5 2% 23 2% 21 1% 4 5% i Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 13 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 22 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T1 Do you have any TV sets that are used at all in your household? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Terrestrial TV only EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 47 3% 6 3% 25 9% ae 10 7% ae 15 12% ae 47 3% 33 6% 12 5% 38 3% 43 3% 3 4% 632 41% 93 39% bd 77 28% d 51 36% bd 26 20% 632 41% bd 185 31% 93 38% 558 41% 567 40% 43 45% Freeview (through a set-top box or digital TV set) 612 39% 97 41% 129 48% e 58 41% 71 55% ace 612 39% 286 48% 102 42% 521 39% 579 41% j 23 24% Cable TV (through Virgin Media/ NTL/ Telewest) 248 16% 41 17% bd 31 11% 17 12% 13 10% 248 16% bd 76 13% 27 11% 222 17% g 229 16% 16 16% 62 4% 10 4% 11 4% 7 5% 4 3% 62 4% 18 3% 13 5% 51 4% 56 4% 5 6% 25 2% 2 1% 5 2% 3 2% 2 2% 25 2% 10 2% 1 1% 23 2% 25 2% -% 1479 95% 227 96% bcd 242 89% 129 92% 114 87% 1479 95% bcd 551 93% 228 94% 1284 95% 1358 95% j 87 91% 27 2% 3 1% 3 1% 2 1% 1 1% 27 2% 10 2% 3 1% 24 2% 22 2% 6 6% i Satellite TV with a monthly subscription (such as through Sky) Satellite TV with no monthly subscription (such as through Freesat) Digital TV via broadband DSL line (through BT Vision or Tiscali TV) ANY MULTICHANNEL TV NO TV SETS IN THE HOUSEHOLD Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 14 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 22 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T1 Do you have any TV sets that are used at all in your household? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 ANY TV SETS IN THE HOUSEHOLD 1527 98% 233 99% 268 99% 139 99% 129 99% 1527 98% 584 98% Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 240 99% 1322 98% 1401 98% j 91 94% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 15 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 23 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T2 Do you have a DVR system such as Sky Plus, V Plus, Freeview Plus, or any other similar system? IF NECESSARY - By 'DVR' I mean a recorder for your TV service which can record and store TV programmes onto a hard drive. On some DVRs you can also pause and rewind live TV. There are many DVR systems. Digital Video Recorders may also be known as Personal Video Recorders, or PVRs. Base : Those with multichannel TV AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1701 250 489 239 250 1701 810 285 Effective Weighted Sample 1215 198 386 213 173 1215 542 238 Total 1479 227 242 129 114 1479 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1416 1603 95 1022 1130 80 1284 1358 87 551 228 Yes 804 54% 114 50% bd 95 39% d 63 49% bd 32 28% 804 54% bd 227 41% 107 47% 716 56% g 743 55% ** ** No 653 44% 109 48% 136 56% ace 62 48% 74 65% abce 653 44% 309 56% 112 49% 555 43% 595 44% ** ** 22 2% 5 2% 12 5% e 4 3% 7 7% ae 22 2% 14 3% 9 4% h 14 1% 20 2% ** ** Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 16 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 24 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF DVR OWNERSHIP Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 DVR IN HOUSEHOLD 804 52% 114 48% bd 95 35% d 63 45% bd 32 24% 804 52% bcd 227 38% 107 44% 716 53% g 743 52% 42 43% NO DVR IN HOUSEHOLD 676 43% 114 48% 148 55% ce 66 47% 82 63% abce 676 43% 323 54% 121 50% h 569 42% 615 43% 46 47% NO MULTICHANNEL TV IN HOUSEHOLD 47 3% 6 3% 25 9% ae 10 7% ae 15 12% ae 47 3% 33 6% 12 5% 38 3% 43 3% 3 4% NO TV SETS IN HOUSEHOLD 27 2% 3 1% 3 1% 2 1% 1 1% 27 2% 10 2% 3 1% 24 2% 22 2% 6 6% i Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 17 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 25 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T3 How would you say BBC TV programmes are mainly funded? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Licence fee/ by the public 1189 77% 210 89% bcde 211 78% 114 81% 97 75% 1189 77% Advertising 55 4% 5 2% 11 4% 7 5% 4 3% By the government 43 3% 3 1% 8 3% 5 3% Programme sponsorship 9 1% 1 1% 1 1% Programme sales to other countries 4 *% 1 *% 21 1% 233 15% Significance Level: 95% Other Don't know EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 443 74% 191 79% 1020 76% 1097 77% 67 69% 55 4% 24 4% 13 5% 45 3% 49 3% 2 3% 3 2% 43 3% 13 2% 2 1% 41 3% g 33 2% 5 5% 1 *% 1 1% 9 1% 1 *% -% 9 1% 8 1% 1 1% 1 *% 1 1% -% 4 *% 2 *% 2 1% 2 *% 4 *% -% 2 1% 4 2% 1 1% 3 2% 21 1% 8 1% 3 1% 19 1% 21 1% -% 15 6% 34 13% a 12 8% 22 17% ac 233 15% ac 103 17% 32 13% 210 16% 210 15% 21 22% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 18 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 26 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T4 How would you say programmes are mainly funded on ITV, Channel 4 and Five? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Advertising 1080 69% 192 81% bde 199 73% 110 78% de 88 68% 1080 69% 391 66% 174 72% Licence fee/ by the public 95 6% 10 4% 17 6% 7 5% 10 8% 95 6% 42 7% By the government 73 5% 7 3% 9 3% 5 3% 5 4% 73 5% Programme sponsorship 37 2% 5 2% 3 1% 1 1% 1 1% Programme sales to other countries 3 *% 1 *% 1 *% 1 1% Magazine/ book/ video/ DVD sales 1 *% -% * *% 13 1% 1 *% 252 16% 20 9% Significance Level: 95% Other Don't know EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 927 69% 1014 71% j 49 51% 17 7% 79 6% 85 6% 6 7% 21 4% 8 3% 66 5% 55 4% 11 12% i 37 2% b 12 2% 1 *% 37 3% g 28 2% 5 5% i -% 3 *% 1 *% 1 *% 2 *% 3 *% -% -% * *% 1 *% * *% * *% 1 *% 1 *% -% -% -% -% 13 1% b 4 1% -% 13 1% 13 1% -% 42 16% a 17 12% 26 20% ac 252 16% a 123 21% 41 17% 221 16% 224 16% 25 25% i Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 19 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 27 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T5 Can you tell me if you have any concerns about what is on TV? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 No, do not have any concerns 956 62% 116 49% 123 45% 64 46% 58 45% 956 62% abcd 340 57% 140 58% 840 62% 872 61% 68 70% Too many repeats 170 11% 40 17% e 45 17% e 23 16% e 22 17% e 170 11% 87 15% 39 16% h 136 10% 160 11% 6 7% Violence (in general) 143 9% 36 15% e 51 19% e 28 20% e 24 18% e 143 9% 69 12% 28 12% 121 9% 129 9% 9 9% Bad language (spoken or song lyrics) 140 9% 28 12% 51 19% ae 25 18% e 26 20% ae 140 9% 74 12% 32 13% h 113 8% 125 9% 9 9% Poor quality programmes 134 9% 28 12% 32 12% e 15 11% 16 12% e 134 9% 57 10% 27 11% 107 8% 126 9% j 3 3% Too many reality TV programmes 111 7% 25 11% 24 9% 12 8% 12 9% 111 7% 44 7% 23 9% 88 7% 104 7% 3 3% Sex/ nakedness (in general) 105 7% 21 9% 30 11% e 12 9% 17 13% e 105 7% 52 9% 22 9% 90 7% 90 6% 8 8% Too many/ too long advertising breaks 96 6% 16 7% 21 8% 11 8% 10 8% 96 6% 41 7% 17 7% 83 6% 86 6% 5 5% Lack of originality/ programmes are too similar 93 6% 17 7% 24 9% e 12 8% 13 10% e 93 6% 39 7% 14 6% 81 6% 86 6% 2 2% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 20 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 27 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T5 Can you tell me if you have any concerns about what is on TV? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Inappropriate programmes shown before the watershed EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 70 4% 13 5% d 13 5% d 11 8% de 3 2% 70 4% 24 4% 15 6% 59 4% 64 5% 3 3% People behaving badly 58 4% 7 3% 13 5% 6 5% 6 5% 58 4% 24 4% 10 4% 51 4% 50 4% 4 5% Bad taste/ shock tactics 53 3% 9 4% 16 6% e 11 8% ae 5 4% 53 3% 23 4% 15 6% h 40 3% 52 4% 1 1% Too many programmes with celebrities 44 3% 7 3% 7 3% 4 3% 3 2% 44 3% 12 2% 2 1% 42 3% g 37 3% 3 3% Drug use/ drug references 40 3% 7 3% 7 2% 4 3% 3 2% 40 3% 14 2% 6 3% 36 3% 34 2% 3 3% Irritating/ annoying sponsorship messages 32 2% 6 3% 4 2% 2 1% 2 2% 32 2% 12 2% 5 2% 27 2% 29 2% 1 1% Too many American programmes 30 2% 5 2% 6 2% 3 2% 3 2% 30 2% 6 1% 5 2% 24 2% 27 2% 1 1% Too much sport 25 2% 3 1% 11 4% ae 6 4% e 5 4% e 25 2% 16 3% 3 1% 22 2% 24 2% 2 2% 16 1% 1 *% 3 1% 2 1% 1 1% 16 1% 5 1% 4 2% 14 1% 16 1% 1 1% Sexual orientation - Discriminatory treatment or portrayal of people based on sexual orientation Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 21 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 27 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T5 Can you tell me if you have any concerns about what is on TV? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Phone-in competitions that are fixed/ faked 15 1% 4 2% 3 1% 2 2% 1 1% 15 1% 8 1% 3 1% 13 1% 12 1% 3 3% Not enough programmes for my age group 15 1% 1 *% 7 3% ae 3 2% ae 4 3% ae 15 1% 11 2% 3 1% 12 1% 10 1% 2 2% Intrusive/ confrontational 13 1% 3 1% 1 *% 1 1% 1 *% 13 1% 4 1% 1 1% 12 1% 11 1% 1 1% 13 1% 2 1% 3 1% 2 1% 1 1% 13 1% 3 *% -% 13 1% 10 1% 1 1% 11 1% 3 1% 2 1% 1 *% 1 1% 11 1% 2 *% 2 1% 8 1% 10 1% -% 10 1% * *% 1 *% 1 *% -% 10 1% 1 *% 1 *% 9 1% 7 *% 2 2% 9 1% -% 1 *% * *% * *% 9 1% 2 *% 1 *% 9 1% 8 1% 1 1% Commercial messages appearing in programme content/ excessive merchandising/ marketing to children within a television programme Don't trust the broadcasters/ broadcasters not respecting audiences Race - Discriminatory treatment or portrayal of people based on race Religion - Discriminatory treatment or portrayal of people based on religion Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 22 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 27 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T5 Can you tell me if you have any concerns about what is on TV? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Age - Discriminatory treatment or portrayal of people based on age EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 8 1% 3 1% 1 *% -% 1 *% 8 1% 1 *% 3 1% 6 *% 8 1% -% 8 1% 2 1% 1 *% 1 1% -% 8 1% 2 *% -% 8 1% 4 *% 1 2% i 7 *% -% 1 *% * *% * *% 7 *% 1 *% 1 *% 6 *% 6 *% -% 6 *% * *% 1 *% 1 1% -% 6 *% 2 *% 1 *% 6 *% 6 *% -% Watershed is too early 4 *% -% * *% -% * *% 4 *% * *% -% 4 *% 4 *% -% Product placement 4 *% * *% 1 1% * *% 1 1% 4 *% 1 *% -% 4 *% 3 *% 1 1% 4 *% -% 1 *% 1 *% -% 4 *% 1 *% 1 *% 3 *% 3 *% * *% Cost of TV licence 3 *% -% 1 *% 1 *% -% 3 *% 1 *% -% 3 *% 2 *% 1 1% Too many cookery programmes 3 *% -% 2 1% e 1 1% e 1 1% 3 *% 2 *% * *% 2 *% 3 *% -% Not enough racial diversity Disability - Discriminatory treatment or portrayal of people based on disability Gender - Discriminatory treatment or portrayal of people based on gender (e.g. sexism) Beliefs other than religion - Discriminatory treatment or portrayal of people based on beliefs other than religion Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 23 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 27 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T5 Can you tell me if you have any concerns about what is on TV? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Programmes cancelled by the broadcasters to save money EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 2 *% * *% * *% * *% -% 2 *% * *% -% 2 *% 2 *% -% Children's programmes content 2 *% -% -% -% -% 2 *% -% -% 2 *% 2 *% -% Adverts are too loud 2 *% -% -% -% -% 2 *% -% 1 *% 1 *% 2 *% -% Advertising to children 1 *% -% -% -% -% 1 *% -% -% 1 *% 1 *% -% Gambling programmes * *% -% -% -% -% * *% -% -% * *% * *% -% Other 60 4% 9 4% 18 7% e 6 4% 13 10% ace 60 4% 24 4% 9 4% 53 4% 59 4% 1 1% Don't know 20 1% 2 1% 3 1% 1 1% 2 1% 20 1% 4 1% 4 2% 16 1% 20 1% -% ANY CONCERNS 578 37% 119 50% e 145 54% e 75 53% e 70 54% e 578 37% 250 42% 98 41% 491 36% 531 37% 29 30% ANY QUALITY OF CONTENT/ REPEATS 341 22% 74 31% e 84 31% e 43 31% e 42 32% e 341 22% 154 26% 70 29% h 276 20% 317 22% j 13 13% ANY OFFENSIVE CONTENT 287 18% 59 25% e 86 32% e 48 34% ae 38 29% e 287 18% 131 22% 55 23% 242 18% 256 18% 20 21% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 24 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 27 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T5 Can you tell me if you have any concerns about what is on TV? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% ANY ADVERTISING/ SPONSORSHIP EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 107 7% 18 8% 22 8% 11 8% 11 8% 107 7% 46 8% 18 7% 92 7% 96 7% 6 6% ANY DIVERSITY OF CONTENT 56 4% 5 2% 14 5% 9 6% ae 5 4% 56 4% 21 3% 7 3% 48 4% 46 3% 5 5% ANY DON'T TRUST/ FIXED/ FAKE/ BIASED 25 2% 5 2% 4 2% 3 2% 1 1% 25 2% 8 1% 4 1% 21 2% 20 1% 3 3% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 25 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 28 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T5 Can you tell me if you have any concerns about what is on TV? Base : Those with any TVs AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1770 258 531 255 276 1770 859 300 Effective Weighted Sample 1260 204 421 227 195 1260 580 Total 1527 233 268 139 129 1527 584 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1470 1668 99 251 1058 1172 83 240 1322 1401 91 No, do not have any concerns 939 61% 114 49% 122 45% 63 46% 58 45% 939 61% abcd 336 58% 138 58% 825 62% 858 61% ** ** Too many repeats 170 11% 40 17% e 45 17% e 23 17% e 22 17% e 170 11% 87 15% 39 16% h 136 10% 160 11% ** ** Violence (in general) 140 9% 36 15% e 51 19% e 27 19% e 24 18% e 140 9% 67 11% 28 12% 118 9% 126 9% ** ** Bad language (spoken or song lyrics) 138 9% 28 12% 51 19% ae 25 18% e 26 20% ae 138 9% 72 12% 32 13% h 111 8% 123 9% ** ** Poor quality programmes 130 9% 28 12% 32 12% e 15 11% 16 13% e 130 9% 56 10% 27 11% 103 8% 124 9% ** ** Too many reality TV programmes 106 7% 24 10% 24 9% 12 9% 12 9% 106 7% 42 7% 22 9% 84 6% 99 7% ** ** Sex/ nakedness (in general) 104 7% 20 9% 28 10% e 11 8% 16 13% e 104 7% 50 9% 22 9% 89 7% 88 6% ** ** Too many/ too long advertising breaks 96 6% 16 7% 21 8% 11 8% 10 8% 96 6% 41 7% 17 7% 83 6% 86 6% ** ** Lack of originality/ programmes are too similar 91 6% 16 7% 24 9% e 12 8% 13 10% e 91 6% 38 7% 13 5% 80 6% 85 6% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 26 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 28 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T5 Can you tell me if you have any concerns about what is on TV? Base : Those with any TVs AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1770 258 531 255 276 1770 859 300 Effective Weighted Sample 1260 204 421 227 195 1260 580 Total 1527 233 268 139 129 1527 584 Significance Level: 95% Inappropriate programmes shown before the watershed EMG WHITE i NON-WHITE ~j 1470 1668 99 251 1058 1172 83 240 1322 1401 91 70 5% 12 5% d 13 5% d 11 8% de 3 2% 70 5% 24 4% 15 6% 59 4% 64 5% ** ** People behaving badly 57 4% 7 3% 13 5% 6 5% 6 5% 57 4% 24 4% 10 4% 50 4% 49 3% ** ** Bad taste/ shock tactics 51 3% 9 4% 16 6% e 11 8% ae 5 4% 51 3% 21 4% 15 6% h 38 3% 50 4% ** ** Too many programmes with celebrities 43 3% 7 3% 7 3% 4 3% 3 2% 43 3% 12 2% 2 1% 42 3% g 37 3% ** ** Drug use/ drug references 40 3% 7 3% 7 3% 4 3% 3 2% 40 3% 14 2% 6 3% 36 3% 34 2% ** ** Irritating/ annoying sponsorship messages 32 2% 6 3% 4 2% 2 1% 2 2% 32 2% 12 2% 5 2% 27 2% 28 2% ** ** Too many American programmes 30 2% 5 2% 6 2% 3 2% 3 2% 30 2% 6 1% 5 2% 24 2% 27 2% ** ** Too much sport 25 2% 3 1% 11 4% ae 6 4% e 5 4% e 25 2% 16 3% 3 1% 22 2% 24 2% ** ** 16 1% 1 *% 3 1% 2 1% 1 1% 16 1% 5 1% 4 2% 14 1% 16 1% ** ** Sexual orientation - Discriminatory treatment or portrayal of people based on sexual orientation Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 27 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 28 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T5 Can you tell me if you have any concerns about what is on TV? Base : Those with any TVs AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1770 258 531 255 276 1770 859 300 Effective Weighted Sample 1260 204 421 227 195 1260 580 Total 1527 233 268 139 129 1527 584 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1470 1668 99 251 1058 1172 83 240 1322 1401 91 Phone-in competitions that are fixed/ faked 15 1% 4 2% 3 1% 2 2% 1 1% 15 1% 8 1% 3 1% 13 1% 12 1% ** ** Not enough programmes for my age group 15 1% 1 *% 7 3% ae 3 2% ae 4 3% ae 15 1% 11 2% 3 1% 12 1% 10 1% ** ** Intrusive/ confrontational 13 1% 3 1% 1 *% 1 1% 1 *% 13 1% 4 1% 1 1% 12 1% 11 1% ** ** 13 1% 2 1% 3 1% 2 1% 1 1% 13 1% 3 *% -% 13 1% 10 1% ** ** 11 1% 3 1% 2 1% 1 *% 1 1% 11 1% 2 *% 2 1% 8 1% 10 1% ** ** 10 1% * *% 1 *% 1 *% -% 10 1% 1 *% 1 *% 9 1% 7 *% ** ** 9 1% -% 1 *% * *% * *% 9 1% 2 *% 1 *% 9 1% 8 1% ** ** Commercial messages appearing in programme content/ excessive merchandising/ marketing to children within a television programme Don't trust the broadcasters/ broadcasters not respecting audiences Race - Discriminatory treatment or portrayal of people based on race Religion - Discriminatory treatment or portrayal of people based on religion Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 28 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 28 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T5 Can you tell me if you have any concerns about what is on TV? Base : Those with any TVs AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1770 258 531 255 276 1770 859 300 Effective Weighted Sample 1260 204 421 227 195 1260 580 Total 1527 233 268 139 129 1527 584 Significance Level: 95% Age - Discriminatory treatment or portrayal of people based on age EMG WHITE i NON-WHITE ~j 1470 1668 99 251 1058 1172 83 240 1322 1401 91 8 1% 3 1% 1 *% -% 1 *% 8 1% 1 *% 3 1% 6 *% 8 1% ** ** 8 1% 2 1% 1 *% 1 1% -% 8 1% 2 *% -% 8 1% 4 *% ** ** 7 *% -% 1 *% * *% * *% 7 *% 1 *% 1 *% 6 *% 6 *% ** ** 6 *% * *% 1 *% 1 1% -% 6 *% 2 *% 1 *% 6 *% 6 *% ** ** Watershed is too early 4 *% -% * *% -% * *% 4 *% * *% -% 4 *% 4 *% ** ** Product placement 4 *% * *% 1 1% * *% 1 1% 4 *% 1 *% -% 4 *% 3 *% ** ** 4 *% -% 1 *% 1 *% -% 4 *% 1 *% 1 *% 3 *% 3 *% ** ** Cost of TV licence 3 *% -% 1 *% 1 *% -% 3 *% 1 *% -% 3 *% 2 *% ** ** Too many cookery programmes 2 *% -% 2 1% e 1 1% e 1 *% 2 *% 2 *% * *% 2 *% 2 *% ** ** Not enough racial diversity Disability - Discriminatory treatment or portrayal of people based on disability Gender - Discriminatory treatment or portrayal of people based on gender (e.g. sexism) Beliefs other than religion - Discriminatory treatment or portrayal of people based on beliefs other than religion Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 29 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 28 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T5 Can you tell me if you have any concerns about what is on TV? Base : Those with any TVs AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1770 258 531 255 276 1770 859 300 Effective Weighted Sample 1260 204 421 227 195 1260 580 Total 1527 233 268 139 129 1527 584 Significance Level: 95% Programmes cancelled by the broadcasters to save money EMG WHITE i NON-WHITE ~j 1470 1668 99 251 1058 1172 83 240 1322 1401 91 2 *% * *% * *% * *% -% 2 *% * *% -% 2 *% 2 *% ** ** Children's programmes content 2 *% -% -% -% -% 2 *% -% -% 2 *% 2 *% ** ** Adverts are too loud 2 *% -% -% -% -% 2 *% -% 1 *% 1 *% 2 *% ** ** Advertising to children 1 *% -% -% -% -% 1 *% -% -% 1 *% 1 *% ** ** Gambling programmes * *% -% -% -% -% * *% -% -% * *% * *% ** ** Other 60 4% 9 4% 18 7% e 6 4% 12 10% ace 60 4% 24 4% 9 4% 53 4% 59 4% ** ** Don't know 20 1% 2 1% 3 1% 1 1% 2 1% 20 1% 4 1% 4 2% 16 1% 20 1% ** ** ANY CONCERNS 568 37% 117 50% e 143 54% e 74 53% e 69 54% e 568 37% 244 42% 98 41% 482 36% 523 37% ** ** ANY QUALITY OF CONTENT/ REPEATS 334 22% 73 31% e 84 32% e 43 31% e 42 32% e 334 22% 151 26% 70 29% h 270 20% 312 22% ** ** ANY OFFENSIVE CONTENT 283 19% 59 25% e 84 31% e 47 34% ae 37 29% e 283 19% 128 22% 55 23% 238 18% 252 18% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 30 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 28 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T5 Can you tell me if you have any concerns about what is on TV? Base : Those with any TVs AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1770 258 531 255 276 1770 859 300 Effective Weighted Sample 1260 204 421 227 195 1260 580 Total 1527 233 268 139 129 1527 584 Significance Level: 95% ANY ADVERTISING/ SPONSORSHIP EMG WHITE i NON-WHITE ~j 1470 1668 99 251 1058 1172 83 240 1322 1401 91 107 7% 18 8% 22 8% 11 8% 11 8% 107 7% 46 8% 18 8% 92 7% 96 7% ** ** ANY DIVERSITY OF CONTENT 56 4% 5 2% 14 5% 9 6% ae 5 4% 56 4% 21 4% 7 3% 48 4% 46 3% ** ** ANY DON'T TRUST/ FIXED/ FAKE/ BIASED 25 2% 5 2% 4 2% 3 2% 1 1% 25 2% 8 1% 4 1% 21 2% 20 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 31 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 29 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T6 As far as you know, are TV programmes regulated? (EXPLANATION OF A REGULATOR PROVIDED IF NECESSARY) Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Yes 1299 84% 218 92% bcde 212 78% 116 83% d 96 74% 1299 84% bd 91 6% 3 1% 20 7% a 11 8% a 9 7% a 164 11% 15 7% 39 14% ae 14 10% 25 20% ace Significance Level: 95% No Don't know EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 465 78% 198 82% 1129 84% 1198 84% j 68 71% 91 6% a 42 7% 18 7% 75 6% 79 6% 11 12% i 164 11% a 87 15% 27 11% 142 11% 147 10% 17 18% i Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 32 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 30 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T7A AGREEMENT WITH STATEMENTS - TV viewers must be protected from seeing inappropriate or offensive programmes Base : Those with any TVs AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1770 258 531 255 276 1770 859 300 Effective Weighted Sample 1260 204 421 227 195 1260 580 Total 1527 233 268 139 129 1527 584 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1470 1668 99 251 1058 1172 83 240 1322 1401 91 Strongly disagree 70 5% 18 8% bcde 6 2% 4 3% 2 2% 70 5% bd 21 4% 11 4% 61 5% 69 5% ** ** Slightly disagree 118 8% 16 7% 11 4% 6 4% 5 4% 118 8% bcd 35 6% 17 7% 102 8% 112 8% ** ** TOTAL DISAGREE 188 12% 35 15% bcd 18 7% 10 7% 8 6% 188 12% bcd 57 10% 27 11% 162 12% 181 13% ** ** Neither/ nor 179 12% 29 13% c 23 8% 9 7% 13 10% 179 12% bc 60 10% 25 11% 157 12% 169 12% ** ** Slightly agree 341 22% 53 23% 48 18% 27 19% 21 16% 341 22% bd 115 20% 51 21% 292 22% 309 22% ** ** Strongly agree 801 52% 113 49% 176 66% ae 93 67% ae 84 65% ae 801 52% 347 59% 136 57% 694 52% 727 52% ** ** TOTAL AGREE 1142 75% 167 71% 224 84% ae 119 86% ae 105 81% ae 1142 75% 462 79% 186 78% 986 75% 1036 74% ** ** 17 1% 3 1% 3 1% -% 3 2% c 17 1% 5 1% 1 *% 17 1% 16 1% ** ** 196 13% 32 14% c 26 10% 9 7% 16 13% c 196 13% bc 65 11% 26 11% 174 13% 184 13% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 33 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 31 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T7B AGREEMENT WITH STATEMENTS - When I watch TV news I tend to trust what I see Base : Those with any TVs AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1770 258 531 255 276 1770 859 300 Effective Weighted Sample 1260 204 421 227 195 1260 580 Total 1527 233 268 139 129 1527 584 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1470 1668 99 251 1058 1172 83 240 1322 1401 91 Strongly disagree 118 8% 24 10% 22 8% 13 9% 9 7% 118 8% 54 9% 25 10% h 93 7% 115 8% ** ** Slightly disagree 306 20% 62 26% bcde 40 15% 21 15% 19 15% 306 20% bd 99 17% 39 16% 271 20% 274 20% ** ** TOTAL DISAGREE 424 28% 86 37% bcde 62 23% 34 24% 28 22% 424 28% bd 154 26% 64 27% 363 27% 390 28% ** ** Neither/ nor 244 16% 27 12% 37 14% 22 16% 15 12% 244 16% 77 13% 35 15% 217 16% 213 15% ** ** Slightly agree 485 32% 73 31% 91 34% 47 34% 44 34% 485 32% 186 32% 68 28% 425 32% 452 32% ** ** Strongly agree 340 22% 46 20% 75 28% ae 35 25% 41 32% ae 340 22% 155 27% 67 28% h 288 22% 314 22% ** ** TOTAL AGREE 825 54% 119 51% 166 62% ae 81 59% 85 66% ae 825 54% 341 58% 135 56% 713 54% 767 55% ** ** Don't know 15 1% 1 1% 2 1% 1 1% 1 1% 15 1% 7 1% 3 1% 13 1% 14 1% ** ** Not applicable 19 1% * *% 1 *% 1 1% -% 19 1% 6 1% 3 1% 17 1% 19 1% ** ** 259 17% 28 12% 38 14% 23 16% 16 12% 259 17% d 83 14% 38 16% 229 17% 226 16% ** ** TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 34 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 32 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T7B AGREEMENT WITH STATEMENTS - When I watch TV news I tend to trust what I see Base : Those with any TVs - excluding those that do not watch TV news programmes AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1754 257 530 254 276 1754 852 296 Effective Weighted Sample 1247 203 420 226 195 1247 575 Total 1508 233 267 138 129 1508 578 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1458 1652 99 248 1047 1159 83 237 1305 1382 91 Strongly disagree 118 8% 24 10% 22 8% 13 9% 9 7% 118 8% 54 9% 25 11% h 93 7% 115 8% ** ** Slightly disagree 306 20% 62 26% bcde 40 15% 21 15% 19 15% 306 20% bd 99 17% 39 16% 271 21% 274 20% ** ** TOTAL DISAGREE 424 28% 86 37% bcde 62 23% 34 25% 28 22% 424 28% bd 154 27% 64 27% 363 28% 390 28% ** ** Neither/ nor 244 16% 27 12% 37 14% 22 16% 15 12% 244 16% 77 13% 35 15% 217 17% 213 15% ** ** Slightly agree 485 32% 73 31% 91 34% 47 34% 44 34% 485 32% 186 32% 68 29% 425 33% 452 33% ** ** Strongly agree 340 23% 46 20% 75 28% ae 35 25% 41 32% ae 340 23% 155 27% 67 28% h 288 22% 314 23% ** ** TOTAL AGREE 825 55% 119 51% 166 62% ae 81 59% 85 66% ae 825 55% 341 59% 135 57% 713 55% 767 55% ** ** 15 1% 1 1% 2 1% 1 1% 1 1% 15 1% 7 1% 3 1% 13 1% 14 1% ** ** 259 17% 28 12% 38 14% 23 16% 16 12% 259 17% ad 83 14% 38 16% 229 18% 226 16% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 35 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 33 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. T7C AGREEMENT WITH STATEMENTS - As long as TV provides good programmes it doesn't really matter who owns the channels or how they're funded Base : Those with any TVs AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1770 258 531 255 276 1770 859 300 Effective Weighted Sample 1260 204 421 227 195 1260 580 Total 1527 233 268 139 129 1527 584 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1470 1668 99 251 1058 1172 83 240 1322 1401 91 Strongly disagree 183 12% 35 15% d 29 11% 17 12% 12 10% 183 12% 58 10% 29 12% 156 12% 163 12% ** ** Slightly disagree 214 14% 27 12% 33 12% 16 11% 17 13% 214 14% 71 12% 22 9% 193 15% g 197 14% ** ** TOTAL DISAGREE 397 26% 63 27% 62 23% 32 23% 29 23% 397 26% 129 22% 51 21% 349 26% 360 26% ** ** Neither/ nor 215 14% 26 11% 36 14% 17 13% 19 15% 215 14% 80 14% 31 13% 187 14% 199 14% ** ** Slightly agree 428 28% 68 29% 67 25% 35 26% 31 24% 428 28% 158 27% 56 23% 382 29% g 393 28% ** ** Strongly agree 455 30% 75 32% 91 34% 51 37% e 40 31% 455 30% 198 34% 94 39% h 378 29% 421 30% ** ** TOTAL AGREE 884 58% 143 61% 158 59% 86 62% 72 56% 884 58% 356 61% 150 62% 760 57% 814 58% ** ** 31 2% 1 1% 11 4% ae 2 2% 9 7% ace 31 2% 20 3% 8 3% 26 2% 28 2% ** ** 246 16% 28 12% 48 18% a 20 14% 28 22% ace 246 16% 100 17% 39 16% 213 16% 227 16% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 36 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 34 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R1 Do you ever listen to radio at home, in any way? IF NECESSARY - This may be using a traditional or DAB radio, through your digital TV service, over the internet, listening to podcasts, or any other way of listening to radio at home. Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Yes 1096 71% 174 74% 202 75% 107 76% 96 74% 1096 71% 411 69% 161 66% No 454 29% 63 26% 69 25% 34 24% 35 26% 454 29% 181 31% 4 *% -% -% -% -% 4 *% 2 *% Significance Level: 95% Don't know EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 958 71% 1017 71% j 56 58% 82 34% 385 29% 402 28% 41 42% i -% 4 *% 4 *% -% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 37 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 35 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R1A Do you ever listen to radio elsewhere, in any way? For example in the car, at work, at a friend's house, whilst travelling... Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Yes 1118 72% 170 72% bcd 140 52% d 89 63% bd 51 39% 1118 72% bcd No 431 28% 67 28% 131 48% ace 51 36% ae 80 61% abce 5 *% -% * *% * *% * *% Significance Level: 95% Don't know EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 321 54% 134 55% 1008 75% g 1037 73% j 55 57% 431 28% 271 46% 108 45% h 334 25% 382 27% 42 43% i 5 *% 2 *% -% 5 *% 5 *% -% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 38 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 36 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF RADIO LISTENING BY LOCATION Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 LISTENS TO RADIO AT HOME ONLY 183 12% 23 10% 80 30% ace 31 22% ae 49 37% abce 183 12% 133 22% 54 22% h 136 10% 172 12% 9 9% LISTENS TO RADIO ELSEWHERE ONLY 205 13% 19 8% d 17 6% d 14 10% d 4 3% 205 13% abd 43 7% 28 11% 187 14% 192 13% 8 8% LISTENS TO RADIO AT HOME AND ELSEWHERE 913 59% 151 64% bcd 122 45% d 75 54% bd 47 36% 913 59% bd 278 47% 107 44% 821 61% g 845 59% j 47 48% 253 16% 44 19% 51 19% 20 14% 31 24% ce 253 16% 140 24% 54 22% h 202 15% 214 15% 33 34% i DOES NOT LISTEN TO RADIO AT HOME OR ELSEWHERE Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 39 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 37 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R2 How would you say BBC radio stations are mainly funded? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 980 63% 174 73% bde 176 65% 97 69% 80 61% 980 63% 356 60% 150 62% 844 63% 909 64% j 52 54% Advertising 59 4% 8 4% 5 2% 3 2% 2 2% 59 4% b 18 3% 13 6% 51 4% 52 4% 5 5% By the government 52 3% 10 4% 10 4% 6 4% 4 3% 52 3% 19 3% 3 1% 50 4% g 42 3% 5 5% Programme sponsorship 10 1% 2 1% 3 1% 1 1% 2 2% 10 1% 3 1% 2 1% 8 1% 10 1% -% 2 *% -% -% -% -% 2 *% 2 *% -% 2 *% 2 *% -% 14 1% 1 1% 3 1% 1 1% 2 1% 14 1% 4 1% 4 2% 11 1% 14 1% -% 436 28% 42 18% 74 27% a 33 23% 41 31% ac 436 28% a 192 32% 70 29% 380 28% 394 28% 35 36% Significance Level: 95% Licence fee/ by the public Programme sales to other countries Other Don't know WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 40 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 38 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R3 How would you say the other main radio stations are mainly funded? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 967 62% 161 68% bd 155 57% 87 62% d 68 52% 967 62% bd 322 54% 147 61% 835 62% 900 63% j 49 51% Licence fee/ by the public 74 5% 12 5% 12 4% 6 4% 6 5% 74 5% 31 5% 8 3% 63 5% 65 5% 5 5% By the government 49 3% 5 2% 7 2% 3 2% 3 2% 49 3% 14 2% 8 3% 45 3% 41 3% 5 5% Programme sponsorship 34 2% 8 4% 8 3% 5 3% 4 3% 34 2% 14 2% 6 2% 28 2% 28 2% 3 3% Programme sales to other countries 1 *% -% -% -% -% 1 *% -% -% 1 *% 1 *% -% Magazine/ book/ video/ DVD sales 1 *% -% 1 *% -% 1 1% e 1 *% 1 *% -% 1 *% 1 *% -% Other 9 1% 1 *% * *% -% * *% 9 1% * *% 1 *% 8 1% 9 1% -% 420 27% 50 21% 88 32% ae 39 28% 49 37% ace 420 27% a 211 36% 72 30% 365 27% 378 27% 35 36% i Significance Level: 95% Advertising Don't know WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 41 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 39 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R4 Can you tell me if you have any concerns about what is on radio? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 No, do not have any concerns 1407 91% 211 89% 240 88% 124 88% 116 89% 1407 91% Bad language (spoken or song lyrics) 32 2% 7 3% 4 1% 3 2% 1 1% Too many advertising breaks 17 1% 3 1% 1 *% 1 1% Drug references 14 1% -% 2 1% Irritating/ annoying sponsorship messages 10 1% 2 1% Lack of originality/ programmes are too similar 10 1% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 536 90% 215 88% 1221 91% 1294 91% 85 88% 32 2% 12 2% 4 2% 28 2% 25 2% 3 3% * *% 17 1% 6 1% 4 2% 14 1% 16 1% 1 1% 1 *% 2 1% 14 1% 6 1% 1 *% 13 1% 9 1% 3 3% i 1 *% 1 *% -% 10 1% 5 1% 4 2% h 5 *% 9 1% 1 1% 2 1% 1 *% -% 1 1% 10 1% 1 *% 1 1% 8 1% 7 1% 1 1% 9 1% 4 2% c 1 *% -% 1 1% 9 1% 1 *% 2 1% 9 1% 9 1% -% 9 1% 1 *% * *% -% * *% 9 1% 3 1% * *% 9 1% 9 1% -% Poor quality programmes 7 *% 3 1% 3 1% 1 1% 2 2% e 7 *% 4 1% * *% 7 1% 7 1% -% Intrusive/ confrontational 7 *% 1 *% 1 *% -% 1 1% 7 *% 2 *% -% 7 1% 7 *% -% Significance Level: 95% Bad taste/ shock tactics Don't trust the broadcasters/ broadcasters not respecting audiences Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 42 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 39 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R4 Can you tell me if you have any concerns about what is on radio? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Inappropriate programmes broadcast before the watershed EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 7 *% 1 *% * *% * *% -% 7 *% 5 1% 1 *% 6 *% 6 *% 1 1% Too many phone-in programmes 6 *% * *% 2 1% 2 2% ade -% 6 *% 6 1% 1 *% 6 *% 6 *% -% Not enough programmes for my age group 4 *% 1 1% 1 1% * *% 1 1% 4 *% 2 *% 2 1% 3 *% 3 *% 1 1% Too much sport 4 *% -% 1 *% 1 *% -% 4 *% 1 *% -% 4 *% 3 *% 1 1% Phone-in competitions that are fixed/ faked 3 *% * *% 1 1% 1 *% 1 1% 3 *% 2 *% * *% 3 *% 2 *% 1 1% Pirate radio stations taking over channels 1 *% -% -% -% -% 1 *% -% -% 1 *% 1 *% -% Other 13 1% 1 *% 2 1% 1 1% 2 1% 13 1% 6 1% 4 2% 11 1% 13 1% -% Don't know 48 3% 5 2% 16 6% ae 9 7% ae 7 5% 48 3% 20 3% 12 5% 39 3% 42 3% 5 5% ANY CONCERNS 99 6% 21 9% 15 6% 8 5% 8 6% 99 6% 38 6% 16 7% 86 6% 87 6% 6 7% OFFENSIVE CONTENT 55 4% 11 5% 7 3% 4 3% 4 3% 55 4% 20 3% 7 3% 48 4% 44 3% 6 6% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 43 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 39 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R4 Can you tell me if you have any concerns about what is on radio? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 QUALITY OF CONTENT/REPEATS 27 2% 6 2% 8 3% 4 3% 4 3% 27 2% 14 2% 3 1% 24 2% 23 2% 2 2% ADVERTISING/ SPONSORSHIP 25 2% 4 2% d 2 1% 1 1% * *% 25 2% d 11 2% 7 3% 18 1% 23 2% 1 1% DON'T TRUST/ FIXED/ FAKED/ BIASED 12 1% 1 *% 2 1% 1 *% 1 1% 12 1% 5 1% * *% 12 1% 10 1% 1 1% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 44 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 40 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R4 Can you tell me if you have any concerns about what is on radio? Base : Those who listen to radio at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1285 195 412 199 213 1285 632 207 1078 913 151 325 177 149 913 429 173 1096 174 202 107 96 1096 411 161 996 91% 155 89% 183 90% 96 91% 86 90% 996 91% 378 92% 141 88% 873 91% 926 91% ** ** Bad language (spoken or song lyrics) 23 2% 3 2% 4 2% 3 2% 1 1% 23 2% 7 2% 4 2% 19 2% 17 2% ** ** Too many advertising breaks 14 1% 3 2% * *% * *% -% 14 1% 5 1% 2 1% 13 1% 14 1% ** ** Bad taste/ shock tactics 9 1% 4 2% c 1 1% -% 1 1% 9 1% 1 *% 2 1% 9 1% 9 1% ** ** Irritating/ annoying sponsorship messages 9 1% 2 1% 1 *% 1 1% -% 9 1% 5 1% 4 2% h 4 *% 9 1% ** ** Drug references 9 1% -% 2 1% 1 1% 2 2% 9 1% 2 1% 1 1% 8 1% 5 1% ** ** Lack of originality/ programmes are too similar 9 1% 2 1% 1 1% -% 1 1% 9 1% 1 *% 1 1% 7 1% 7 1% ** ** 7 1% 1 *% * *% -% * *% 7 1% 2 1% * *% 7 1% 7 1% ** ** Poor quality programmes 6 1% 2 1% 3 2% e 1 1% 2 2% e 6 1% 3 1% * *% 6 1% 6 1% ** ** Intrusive/ confrontational 5 1% 1 1% 1 *% -% 1 1% 5 1% 1 *% -% 5 1% 5 1% ** ** Significance Level: 95% Unweighted total Effective Weighted Sample Total No, do not have any concerns Don't trust the broadcasters/ broadcasters not respecting audiences WHITE i NON-WHITE ~j 1220 61 774 859 50 958 1017 56 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 45 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 40 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R4 Can you tell me if you have any concerns about what is on radio? Base : Those who listen to radio at home AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1285 195 412 199 213 1285 632 207 1078 913 151 325 177 149 913 429 173 1096 174 202 107 96 1096 411 161 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1220 61 774 859 50 958 1017 56 Too much sport 4 *% -% 1 *% 1 1% -% 4 *% 1 *% -% 4 *% 3 *% ** ** Too many phone-in programmes 4 *% * *% 2 1% 2 2% de -% 4 *% 5 1% 1 *% 4 *% 4 *% ** ** Phone-in competitions that are fixed/ faked 3 *% * *% 1 1% 1 1% 1 1% 3 *% 2 *% * *% 3 *% 2 *% ** ** Not enough programmes for my age group 3 *% 1 1% 1 1% -% 1 1% 3 *% 2 *% 1 *% 2 *% 3 *% ** ** 3 *% 1 1% -% -% -% 3 *% 2 *% -% 3 *% 3 *% ** ** 1 *% -% -% -% -% 1 *% -% -% 1 *% 1 *% ** ** Other 13 1% 1 1% 2 1% 1 1% 1 1% 13 1% 5 1% 3 2% 11 1% 13 1% ** ** Don't know 21 2% 2 1% 6 3% 3 3% 3 3% 21 2% 6 1% 7 4% h 16 2% 19 2% ** ** ANY CONCERNS 79 7% 17 10% 14 7% 7 7% 7 7% 79 7% 27 7% 13 8% 69 7% 72 7% ** ** OFFENSIVE CONTENT 39 4% 7 4% 7 3% 3 3% 4 4% 39 4% 10 2% 6 4% 33 3% 32 3% ** ** Inappropriate programmes broadcast before the watershed Pirate radio stations taking over channels Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 46 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 40 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R4 Can you tell me if you have any concerns about what is on radio? Base : Those who listen to radio at home AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1285 195 412 199 213 1285 632 207 1078 913 151 325 177 149 913 429 173 1096 174 202 107 96 1096 411 161 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1220 61 774 859 50 958 1017 56 QUALITY OF CONTENT/REPEATS 22 2% 5 3% 7 4% 4 4% 4 4% 22 2% 10 3% 2 1% 20 2% 20 2% ** ** ADVERTISING/ SPONSORSHIP 21 2% 4 2% bd 1 *% 1 1% -% 21 2% bd 10 2% 5 3% 16 2% 21 2% ** ** DON'T TRUST/ FIXED/ FAKED/ BIASED 10 1% 1 *% 2 1% 1 1% 1 1% 10 1% 4 1% * *% 10 1% 9 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 47 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 41 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R5 As far as you know, is radio regulated in terms of what can be broadcast? (EXPLANATION OF A REGULATOR PROVIDED IF NECESSARY) Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Yes 1137 73% 185 78% bd 178 66% d 103 74% bd 74 57% 1137 73% bd 389 66% 166 68% No 101 7% 11 5% 23 9% 12 9% 11 9% 101 7% 44 7% Don't know 316 20% 41 17% 70 26% ace 25 18% 45 34% abce 316 20% 161 27% Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 996 74% g 1057 74% j 52 54% 21 9% 83 6% 89 6% 11 11% 56 23% 268 20% 278 20% 34 35% i Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 48 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 42 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R6A AGREEMENT WITH STATEMENTS - Radio listeners must be protected from hearing inappropriate or offensive content Base : Those who listen to radio at home AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1285 195 412 199 213 1285 632 207 1078 913 151 325 177 149 913 429 173 1096 174 202 107 96 1096 411 161 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1220 61 774 859 50 958 1017 56 Strongly disagree 51 5% 13 8% bcd 5 3% 3 2% 3 3% 51 5% 16 4% 8 5% 44 5% 49 5% ** ** Slightly disagree 82 8% 16 9% bc 8 4% 3 3% 4 4% 82 8% bc 28 7% 8 5% 74 8% 78 8% ** ** TOTAL DISAGREE 133 12% 29 17% bcd 13 6% 6 6% 7 7% 133 12% bcd 44 11% 16 10% 117 12% 127 13% ** ** Neither/ nor 115 11% 17 10% 20 10% 12 12% 7 8% 115 11% 38 9% 13 8% 104 11% 110 11% ** ** Slightly agree 264 24% 43 25% d 40 20% 25 23% d 15 16% 264 24% d 85 21% 32 20% 235 25% 248 24% ** ** Strongly agree 562 51% 81 46% 126 62% ae 63 59% ae 63 66% ae 562 51% 237 58% 97 60% h 483 50% 516 51% ** ** TOTAL AGREE 827 75% 124 71% 166 82% ae 88 82% ae 78 82% ae 827 75% 322 78% 129 80% 718 75% 764 75% ** ** 20 2% 4 2% 4 2% 1 1% 3 3% c 20 2% 6 1% 3 2% 19 2% 16 2% ** ** 135 12% 21 12% 24 12% 13 12% 11 11% 135 12% 44 11% 16 10% 122 13% 126 12% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 49 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 43 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R6B AGREEMENT WITH STATEMENTS - When I listen to radio news I tend to trust what I hear Base : Those who listen to radio at home AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1285 195 412 199 213 1285 632 207 1078 913 151 325 177 149 913 429 173 1096 174 202 107 96 1096 411 161 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1220 61 774 859 50 958 1017 56 Strongly disagree 65 6% 14 8% d 9 5% 7 6% 3 3% 65 6% 22 5% 14 8% 51 5% 61 6% ** ** Slightly disagree 123 11% 19 11% 20 10% 13 12% 7 7% 123 11% 46 11% 18 11% 108 11% 112 11% ** ** TOTAL DISAGREE 188 17% 33 19% d 29 14% 19 18% d 10 10% 188 17% d 68 17% 32 20% 159 17% 172 17% ** ** Neither/ nor 169 15% 22 12% 19 9% 12 11% 7 8% 169 15% bd 43 10% 19 12% 156 16% 153 15% ** ** Slightly agree 423 39% 72 41% 82 40% 43 40% 38 40% 423 39% 159 39% 55 34% 372 39% 397 39% ** ** Strongly agree 296 27% 48 27% 68 34% e 31 29% 37 38% ae 296 27% 130 32% 52 32% 253 26% 278 27% ** ** TOTAL AGREE 720 66% 120 69% 150 74% e 74 70% 75 79% ace 720 66% 289 70% 107 66% 626 65% 675 66% ** ** 7 1% -% 2 1% * *% 2 2% 7 1% 3 1% 1 1% 7 1% 5 1% ** ** 12 1% -% 3 1% 1 1% 2 2% 12 1% 8 2% 2 1% 10 1% 12 1% ** ** 176 16% 22 12% 21 10% 12 11% 9 9% 176 16% bd 46 11% 20 13% 163 17% 158 16% ** ** Don't know Not applicable TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 50 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 44 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R6B AGREEMENT WITH STATEMENTS - When I listen to radio news I tend to trust what I hear Base : Those who listen to radio at home - excluding those that do not listen to radio news programmes AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1271 195 406 198 208 1271 621 203 1068 903 151 321 176 146 903 422 171 1084 174 200 106 94 1084 403 159 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1206 61 766 848 50 948 1005 56 Strongly disagree 65 6% 14 8% d 9 5% 7 6% 3 3% 65 6% 22 5% 14 9% 51 5% 61 6% ** ** Slightly disagree 123 11% 19 11% 20 10% 13 12% 7 8% 123 11% 46 12% 18 11% 108 11% 112 11% ** ** TOTAL DISAGREE 188 17% 33 19% d 29 15% 19 18% d 10 10% 188 17% d 68 17% 32 20% 159 17% 172 17% ** ** Neither/ nor 169 16% 22 12% 19 9% 12 11% 7 8% 169 16% bd 43 11% 19 12% 156 16% 153 15% ** ** Slightly agree 423 39% 72 41% 82 41% 43 41% 38 41% 423 39% 159 40% 55 34% 372 39% 397 39% ** ** Strongly agree 296 27% 48 27% 68 34% e 31 30% 37 39% ace 296 27% 130 32% 52 33% 253 27% 278 28% ** ** TOTAL AGREE 720 66% 120 69% 150 75% e 74 70% 75 80% ace 720 66% 289 72% 107 67% 626 66% 675 67% ** ** 7 1% -% 2 1% * *% 2 2% 7 1% 3 1% 1 1% 7 1% 5 1% ** ** 176 16% 22 12% 21 11% 12 11% 9 10% 176 16% bd 46 11% 20 13% 163 17% 158 16% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 51 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 45 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. R6C AGREEMENT WITH STATEMENTS - As long as radio provides good programmes it doesn't really matter who owns the stations or how they're funded Base : Those who listen to radio at home AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1285 195 412 199 213 1285 632 207 1078 913 151 325 177 149 913 429 173 1096 174 202 107 96 1096 411 161 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1220 61 774 859 50 958 1017 56 Strongly disagree 144 13% 28 16% 24 12% 13 12% 12 12% 144 13% 45 11% 27 17% 117 12% 127 12% ** ** Slightly disagree 145 13% 28 16% d 21 11% 12 12% 9 9% 145 13% 41 10% 13 8% 134 14% g 137 13% ** ** TOTAL DISAGREE 289 26% 56 32% bd 46 23% 25 24% 21 22% 289 26% 86 21% 40 25% 251 26% 263 26% ** ** Neither/ nor 149 14% 17 10% 24 12% 13 12% 11 11% 149 14% 47 11% 15 9% 135 14% 141 14% ** ** Slightly agree 293 27% 37 21% 54 27% 31 29% 23 24% 293 27% 119 29% 39 24% 259 27% 273 27% ** ** Strongly agree 338 31% 58 33% 72 36% 36 34% 36 38% e 338 31% 147 36% 62 39% h 288 30% 319 31% ** ** TOTAL AGREE 630 58% 95 55% 126 62% 66 62% 60 62% 630 58% 266 65% 101 63% 548 57% 591 58% ** ** 28 3% 6 4% 7 3% 2 2% 5 5% e 28 3% 12 3% 5 3% 24 2% 21 2% ** ** 176 16% 23 13% 31 15% 15 14% 16 16% 176 16% 59 14% 20 13% 159 17% 162 16% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 52 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 46 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN1 Do you or does anyone in your household have access to the internet at home through a computer, laptop or netbook? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Yes - have access and use at home 1143 74% 168 71% bcd 86 32% d 66 47% bd 20 16% 1143 74% bcd 87 6% 20 8% 29 11% e 13 9% e 16 12% e 1230 79% 188 79% bcd 115 43% d 79 56% bd 318 20% 48 20% 154 57% ace 7 *% 2 1% 2 1% Significance Level: 95% Yes - have access, but don't use at home INTERNET ACCESS AT HOME THROUGH PC/ LAPTOP/ NETBOOK No, do not have internet access at home through a PC/ laptop/ netbook Don't know EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 296 50% 120 49% 1043 77% g 1045 73% 68 71% 87 6% 56 9% 22 9% h 65 5% 77 5% 8 9% 37 28% 1230 79% bcd 352 59% 142 59% 1108 82% g 1122 79% 77 79% 62 44% ae 92 71% abce 318 20% 241 41% 100 41% h 233 17% 296 21% 19 20% * *% 1 1% 7 *% 2 *% 1 *% 6 *% 5 *% 1 1% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 53 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 47 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN2 Do you have and use any of the items shown on this card to go online? Please bear in mind that certain Apps that you may use on your mobile phone or on your tablet computer may require you to go online Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Mobile phone/ BlackBerry/ smartphone 829 53% 83 35% bcd 22 8% d 19 14% bd 3 2% 829 53% abcd 188 32% 61 25% 780 58% g 743 52% 57 59% Games console or handheld games player 243 16% 14 6% bcd 1 *% 1 1% * *% 243 16% abcd 49 8% 25 10% 227 17% g 230 16% 12 12% A tablet computer (like an iPad) 242 16% 24 10% bcd 7 3% 6 5% d 1 1% 242 16% abcd 28 5% 24 10% 226 17% g 225 16% 11 11% 189 12% 17 7% bcd 2 1% 2 1% 1 *% 189 12% abcd 25 4% 19 8% 175 13% g 181 13% j 5 5% 108 7% 14 6% bd 6 2% d 6 4% d 1 *% 108 7% bd 13 2% 9 4% 101 8% g 105 7% 2 2% None of these 656 42% 145 61% e 240 88% ace 114 81% ae 125 96% abce 656 42% 382 64% 173 71% h 505 37% 611 43% 38 39% ANY USE OF ALTERNATIVE DEVICES 898 58% 91 39% bcd 31 12% d 26 19% bd 5 4% 898 58% abcd 212 36% 70 29% 842 63% g 812 57% 59 61% Portable media player (like an iPod Touch or Archos) An e-book reader/ e-reader (like a Kindle or Sony Reader) Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 54 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 47 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN2 Do you have and use any of the items shown on this card to go online? Please bear in mind that certain Apps that you may use on your mobile phone or on your tablet computer may require you to go online Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% ANY USE OF ALTERNATIVE DEVICES - TO COMPARE WITH 2011 MEASURE (EXCLUDING E-BOOK READER) ANY USE OF ALTERNATIVE DEVICES OR PC/ LAPTOP/ NETBOOK ONLY USE AN E-BOOK READER ANY USE OF ALTERNATIVE DEVICES OR PC/ LAPTOP/ NETBOOK - TO COMPARE WITH 2011 MEASURE (EXCLUDING E-BOOK READER) EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 888 57% 89 38% bcd 29 11% d 25 18% bd 4 3% 888 57% abcd 207 35% 69 29% 833 62% g 803 56% 57 59% 1202 77% 171 72% bcd 87 32% d 66 47% bd 21 16% 1202 77% bcd 330 56% 122 50% 1100 82% g 1100 77% 72 75% 4 *% 2 1% -% -% -% 4 *% 2 *% 1 *% 3 *% 4 *% 1 1% i 1198 77% 169 71% bcd 87 32% d 66 47% bd 21 16% 1198 77% abcd 329 55% 121 50% 1097 81% g 1096 77% 71 73% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 55 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 48 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN2 Do you have and use any of the items shown on this card to go online? Please bear in mind that certain Apps that you may use on your mobile phone or on your tablet computer may require you to go online Base : Those who do not have internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 412 55 231 99 132 412 326 124 Effective Weighted Sample 317 44 216 90 126 317 269 Total 324 49 156 62 94 324 242 Significance Level: 95% Mobile phone/ BlackBerry/ smartphone EMG WHITE i NON-WHITE ~j 288 391 20 116 222 299 18 100 239 301 20 35 11% ** ** * *% ** ** * *% 35 11% bd 28 12% * *% 35 14% g 33 11% ** ** A tablet computer (like an iPad) 4 1% ** ** -% ** ** -% 4 1% -% -% 4 2% 4 1% ** ** Games console or handheld games player 4 1% ** ** -% ** ** -% 4 1% 2 1% -% 4 1% 4 1% ** ** 3 1% ** ** -% ** ** -% 3 1% 3 1% -% 3 1% 3 1% ** ** 2 1% ** ** -% ** ** -% 2 1% -% -% 2 1% 2 1% ** ** 282 87% ** ** 155 100% e ** ** 93 100% e 282 87% 214 88% 100 100% h 196 82% 260 86% ** ** 43 13% ** ** * *% ** ** * *% 43 13% bd 28 12% * *% 43 18% g 42 14% ** ** 41 13% ** ** * *% ** ** * *% 41 13% bd 28 12% * *% 41 17% g 39 13% ** ** Portable media player (like an iPod Touch or Archos) An e-book reader/ e-reader (like a Kindle or Sony Reader) None of these ANY USE OF ALTERNATIVE DEVICES ANY USE OF ALTERNATIVE DEVICES - TO COMPARE WITH 2011 MEASURE (EXCLUDING E-BOOK READER) Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 56 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 48 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN2 Do you have and use any of the items shown on this card to go online? Please bear in mind that certain Apps that you may use on your mobile phone or on your tablet computer may require you to go online Base : Those who do not have internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 412 55 231 99 132 412 326 124 Effective Weighted Sample 317 44 216 90 126 317 269 Total 324 49 156 62 94 324 242 Significance Level: 95% ANY USE OF ALTERNATIVE DEVICES OR PC/ LAPTOP/ NETBOOK ONLY USE AN E-BOOK READER ANY USE OF ALTERNATIVE DEVICES OR PC/ LAPTOP/ NETBOOK - TO COMPARE WITH 2011 MEASURE (EXCLUDING E-BOOK READER) EMG WHITE i NON-WHITE ~j 288 391 20 116 222 299 18 100 239 301 20 43 13% ** ** * *% ** ** * *% 43 13% bd 28 12% * *% 43 18% g 42 14% ** ** 2 1% ** ** -% ** ** -% 2 1% -% -% 2 1% 2 1% ** ** 41 13% ** ** * *% ** ** * *% 41 13% bd 28 12% * *% 41 17% g 39 13% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 57 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 49 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN2 Do you have and use any of the items shown on this card to go online? Please bear in mind that certain Apps that you may use on your mobile phone or on your tablet computer may require you to go online Base : Those who do not use the internet at home through a PC/ laptop/ netbook AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 512 76 272 117 155 512 393 151 Effective Weighted Sample 394 61 252 106 146 394 323 Total 411 69 185 75 110 411 298 Significance Level: 95% EMG WHITE i NON-WHITE ~j 361 483 28 141 279 369 25 123 304 378 28 Mobile phone/ BlackBerry/ smartphone 45 11% ** ** 1 *% -% 1 1% 45 11% bcd 31 10% * *% 45 15% g 41 11% ** ** A tablet computer (like an iPad) 10 2% ** ** 1 *% 1 1% -% 10 2% b 1 1% 1 1% 9 3% 9 2% ** ** 6 2% ** ** -% -% -% 6 2% b 2 1% -% 6 2% 5 1% ** ** 4 1% ** ** -% -% -% 4 1% 2 1% 1 1% 3 1% 4 1% ** ** 3 1% ** ** -% -% -% 3 1% 3 1% -% 3 1% 3 1% ** ** 352 86% ** ** 184 99% e 75 99% e 109 99% e 352 86% 264 89% 121 99% h 247 81% 323 86% ** ** 60 14% ** ** 1 1% 1 1% 1 1% 60 14% bcd 34 11% 2 1% 57 19% g 55 14% ** ** Games console or handheld games player An e-book reader/ e-reader (like a Kindle or Sony Reader) Portable media player (like an iPod Touch or Archos) None of these ANY USE OF ALTERNATIVE DEVICES Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 58 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 49 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN2 Do you have and use any of the items shown on this card to go online? Please bear in mind that certain Apps that you may use on your mobile phone or on your tablet computer may require you to go online Base : Those who do not use the internet at home through a PC/ laptop/ netbook AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 512 76 272 117 155 512 393 151 Effective Weighted Sample 394 61 252 106 146 394 323 Total 411 69 185 75 110 411 298 Significance Level: 95% ANY USE OF ALTERNATIVE DEVICES - TO COMPARE WITH 2011 MEASURE (EXCLUDING E-BOOK READER) ANY USE OF ALTERNATIVE DEVICES OR PC/ LAPTOP/ NETBOOK ONLY USE AN E-BOOK READER ANY USE OF ALTERNATIVE DEVICES OR PC/ LAPTOP/ NETBOOK - TO COMPARE WITH 2011 MEASURE (EXCLUDING E-BOOK READER) EMG WHITE i NON-WHITE ~j 361 483 28 141 279 369 25 123 304 378 28 55 13% ** ** 1 1% 1 1% 1 1% 55 13% bcd 32 11% 1 1% 55 18% g 51 14% ** ** 60 14% ** ** 1 1% 1 1% 1 1% 60 14% bcd 34 11% 2 1% 57 19% g 55 14% ** ** 4 1% ** ** -% -% -% 4 1% 2 1% 1 1% 3 1% 4 1% ** ** 55 13% ** ** 1 1% 1 1% 1 1% 55 13% bcd 32 11% 1 1% 55 18% g 51 14% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 59 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 50 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN3 Do you ever go online anywhere other than in your home at all, using any type of device? Where is that? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Anywhere - using a mobile phone/ smartphone 433 28% 30 13% bcd 5 2% d 5 3% d -% 433 28% abcd 80 13% 21 8% 416 31% g 388 27% 32 34% Your workplace 381 24% 46 19% bcd 3 1% 2 2% * *% 381 24% bcd 26 4% 23 9% 364 27% g 340 24% 27 28% Friend's house 197 13% 13 6% d 8 3% d 8 5% d * *% 197 13% abcd 41 7% 16 7% 187 14% g 183 13% 11 12% 115 7% 14 6% bcd 3 1% 3 2% * *% 115 7% bcd 15 2% 12 5% 107 8% 105 7% 8 8% School/ college 82 5% 3 1% b 1 *% * *% * *% 82 5% abcd 8 1% 7 3% 78 6% g 69 5% 7 8% Library 73 5% 6 3% 3 1% 2 1% 1 1% 73 5% bcd 25 4% 9 4% 66 5% 61 4% 7 7% Internet cafe 50 3% 6 3% bcd 1 *% 1 *% -% 50 3% bcd 4 1% 8 3% 46 3% 43 3% 4 4% University 33 2% -% * *% -% * *% 33 2% abcd 1 *% 1 1% 32 2% 29 2% 3 3% Anywhere - using Wi-Fi/ wireless broadband and a laptop/ portable media player/ games player Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 60 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 50 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN3 Do you ever go online anywhere other than in your home at all, using any type of device? Where is that? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% UK online centre/ Learn Direct/ other online learning centres EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 10 1% -% -% -% -% 10 1% * *% -% 10 1% 5 *% 3 4% i 12 1% 2 1% 2 1% 1 1% 1 1% 12 1% 4 1% 2 1% 11 1% 12 1% -% No, do not 763 49% 158 67% e 252 93% ace 124 88% ae 128 98% abce 763 49% 441 74% 185 76% h 598 44% 714 50% 42 44% ANY USE OUTSIDE THE HOME 791 51% 79 33% bcd 19 7% d 17 12% bd 2 2% 791 51% abcd 153 26% 57 24% 749 56% g 709 50% 54 56% ANY USE AT WORK/ SCHOOL/ COLLEGE 475 31% 48 20% bcd 4 1% 3 2% 1 1% 475 31% abcd 33 6% 31 13% 454 34% g 419 29% 37 38% 279 18% 25 11% bd 12 5% d 10 7% d 2 1% 279 18% abcd 67 11% 24 10% 261 19% g 250 18% 20 21% 1225 79% 173 73% bcd 89 33% d 67 48% bd 21 16% 1225 79% abcd 340 57% 127 52% 1118 83% g 1119 79% 75 78% Other ANY USE OTHER LOCATION (EXCLUDING 'ANYWHERE') ANY USE OF THE INTERNET (AT HOME THROUGH A PC/ LAPTOP/ NETBOOK/ TABLET, ON ALTERNATIVE DEVICES, ELSEWHERE) Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 61 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 51 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF WHERE THE INTERNET IS USED Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 AT HOME AND ELSEWHERE 768 49% 76 32% bcd 18 6% d 15 11% bd 2 2% 768 49% abcd 143 24% 52 21% 730 54% g 690 49% 51 53% AT HOME ONLY 434 28% 95 40% bde 70 26% d 51 36% bde 19 14% 434 28% d 187 31% 70 29% 370 27% 409 29% 21 22% 23 1% 3 1% 2 1% 1 1% * *% 23 1% 10 2% 5 2% 18 1% 19 1% 3 3% 329 21% 63 27% e 182 67% ace 73 52% ae 109 84% abce 329 21% 254 43% 116 48% h 228 17% 304 21% 22 22% ELSEWHERE ONLY DO NOT USE Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 62 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 52 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF WHERE THE INTERNET IS USED Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 AT HOME AND ELSEWHERE 768 63% 76 44% bcd 18 20% d 15 23% d 2 11% 768 63% abcd 143 42% 52 41% 730 65% g 690 62% ** ** AT HOME ONLY 434 35% 95 55% e 70 78% ae 51 75% ae 19 88% abce 434 35% 187 55% 70 55% h 370 33% 409 37% ** ** 23 2% 3 2% 2 2% 1 2% * 1% 23 2% 10 3% 5 4% h 18 2% 19 2% ** ** ELSEWHERE ONLY Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 63 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 53 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF DEVICES USED TO ACCESS THE INTERNET - INCLUDING E-BOOK READER Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% PC/ LAPTOP/ NETBOOK AT HOME AND NOT ALTERNATIVE DEVICE PC/ LAPTOP/ NETBOOK AT HOME AND ALTERNATIVE DEVICE ALTERNATIVE DEVICE AND NOT PC/ LAPTOP/ NETBOOK AT HOME DO NOT USE VIA PC/ LAPTOP/ NETBOOK AT HOME AND DO NOT USE ALTERNATIVE DEVICE, BUT DO USE ELSEWHERE DO NOT USE VIA PC/ LAPTOP/ NETBOOK AT HOME AND DO NOT USE ALTERNATIVE DEVICE AND DO NOT USE ELSEWHERE EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 304 20% 79 34% bde 56 21% d 40 28% bde 16 12% 304 20% d 118 20% 52 21% 258 19% 288 20% 14 14% 838 54% 89 37% bcd 30 11% d 26 18% bd 4 3% 838 54% abcd 178 30% 68 28% 784 58% g 757 53% 55 57% 60 4% 3 1% 1 *% 1 *% 1 *% 60 4% abcd 34 6% 2 1% 57 4% g 55 4% 4 4% 23 1% 3 1% 2 1% 1 1% * *% 23 1% 10 2% 5 2% 18 1% 19 1% 3 3% 329 21% 63 27% e 182 67% ace 73 52% ae 109 84% abce 329 21% 254 43% 116 48% h 228 17% 304 21% 22 22% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 64 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 54 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF DEVICES USED TO ACCESS THE INTERNET - INCLUDING E-BOOK READER Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total PC/ LAPTOP/ NETBOOK AT HOME AND NOT ALTERNATIVE DEVICE PC/ LAPTOP/ NETBOOK AT HOME AND ALTERNATIVE DEVICE ALTERNATIVE DEVICE AND NOT PC/ LAPTOP/ NETBOOK AT HOME DO NOT USE VIA PC/ LAPTOP/ NETBOOK AT HOME AND DO NOT USE ALTERNATIVE DEVICE, BUT DO USE ELSEWHERE DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 304 25% 79 46% e 56 63% ae 40 59% ae 16 76% abce 304 25% 118 35% 52 41% h 258 23% 288 26% ** ** 838 68% 89 51% bcd 30 34% d 26 38% d 4 21% 838 68% abcd 178 52% 68 54% 784 70% g 757 68% ** ** 60 5% 3 2% 1 1% 1 1% 1 3% 60 5% abc 34 10% 2 1% 57 5% g 55 5% ** ** 23 2% 3 2% 2 2% 1 2% * 1% 23 2% 10 3% 5 4% h 18 2% 19 2% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 65 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 55 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN4 How long ago did you first start using the internet? IF NECESSARY - Wherever you first used the internet - perhaps at home, work, school, college, or anywhere else using any type of device. Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 Significance Level: 95% Unweighted total AGE/SEG 1220 EMG WHITE i NON-WHITE ~j 1296 82 965 150 210 135 122 965 305 121 866 892 68 Total 1225 173 89 67 21 1225 340 127 1118 1119 75 Base for % 1201 171 87 66 21 1201 334 125 1096 1095 75 In the last year 37 3% 6 4% 4 5% 3 4% 1 7% e 37 3% 18 6% 8 6% h 31 3% 32 3% ** ** In the last 2 years 35 3% 9 5% 4 5% 2 3% 2 10% bce 35 3% 16 5% 9 7% h 28 3% 35 3% ** ** IN THE LAST 1-2 YEARS 72 6% 15 9% 9 10% e 5 8% 4 18% abce 72 6% 35 10% 17 13% h 60 5% 68 6% ** ** In the last 3-4 years 93 8% 15 9% 8 9% 5 8% 3 14% e 93 8% 40 12% 10 8% 86 8% 87 8% ** ** IN THE LAST 1-4 YEARS 166 14% 31 18% 17 19% e 10 15% 7 32% abce 166 14% 75 22% 26 21% h 145 13% 155 14% ** ** In the last 5-9 years 322 27% 44 26% 27 31% 21 32% 6 28% 322 27% 112 34% 33 27% 294 27% 297 27% ** ** 10 years ago or more 713 59% 97 57% d 43 50% 35 53% 8 41% 713 59% bd 147 44% 66 52% 656 60% 643 59% ** ** 1035 86% 141 82% d 70 81% d 56 85% d 14 68% 1035 86% bd 260 78% 99 79% 950 87% g 940 86% ** ** 24 2 2 1 * 24 5 2 22 24 ** FIVE YEARS AGO OR MORE Can't remember Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 66 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 56 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN5 And how often do you personally go online nowadays either at home or elsewhere? This could be when going online through any type of device such as a PC, laptop, netbook, a tablet computer, like an iPad, a mobile phone or through a games console or media player. Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1220 1296 82 866 892 68 1118 1119 75 173 89 67 21 1225 340 Every day 915 75% 112 64% bcd 43 48% 33 49% 10 47% 915 75% abcd 219 65% 78 62% 851 76% g 836 75% ** ** Several times a week 195 16% 39 22% e 25 28% e 20 29% e 5 25% e 195 16% 74 22% 32 25% h 168 15% 180 16% ** ** At least once a week 78 6% 16 9% 15 17% ae 11 16% e 4 18% ae 78 6% 34 10% 10 8% 68 6% 72 6% ** ** At least once a month 27 2% 3 2% 3 3% 2 3% 1 6% e 27 2% 9 3% 6 4% h 21 2% 21 2% ** ** About every three months 6 *% 1 1% 1 1% 1 2% * 1% 6 *% 3 1% -% 6 1% 4 *% ** ** Less than once a year 2 *% 2 1% e 1 1% * 1% * *% 2 *% 1 *% -% 2 *% 2 *% ** ** Never 1 *% * *% 1 1% e 1 1% e * 1% e 1 *% 1 *% 1 1% 1 *% 1 *% ** ** Don't know 2 *% -% * 1% -% * 2% ae 2 *% * *% * *% 2 *% 2 *% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 67 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 57 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN6A How many HOURS in a typical WEEK would you say you go online at home? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 Significance Level: 95% Unweighted total AGE/SEG 1220 EMG WHITE i NON-WHITE ~j 1296 82 965 150 210 135 122 965 305 121 866 892 68 Total 1225 173 89 67 21 1225 340 127 1118 1119 75 Base for % 1224 173 89 67 21 1224 338 127 1117 1117 75 None 46 4% 6 3% 4 4% 3 4% 1 5% 46 4% 20 6% 7 5% 40 4% 40 4% ** ** Up to 1 hour 90 7% 17 10% 11 13% e 7 11% 4 19% ae 90 7% 31 9% 9 7% 82 7% 89 8% ** ** Up to 5 hours 366 30% 54 31% 35 39% e 28 41% e 7 35% 366 30% 105 31% 37 29% 339 30% 333 30% ** ** Up to 10 hours 332 27% 49 28% 21 24% 16 24% 5 24% 332 27% 73 22% 35 27% 302 27% 298 27% ** ** Up to 15 hours 150 12% 24 14% 10 11% 8 11% 2 10% 150 12% 43 13% 15 12% 135 12% 138 12% ** ** Up to 20 hours 95 8% 10 6% b 2 2% 1 2% * 2% 95 8% bcd 25 7% 11 9% 87 8% 87 8% ** ** Up to 30 hours 89 7% 9 5% 4 4% 3 4% 1 5% 89 7% 22 7% 7 6% 83 7% 81 7% ** ** Up to 40 hours 17 1% -% 1 1% 1 1% -% 17 1% 6 2% 2 2% 17 2% 16 1% ** ** Up to 50 hours 14 1% -% 1 1% 1 1% * 1% 14 1% 4 1% 2 2% 12 1% 11 1% ** ** Over 50 hours 24 2% 4 2% * 1% * 1% -% 24 2% 8 2% 3 2% 21 2% 24 2% ** ** 2 - - - - 1 - 2 2 ** No answer Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 2 Page 68 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 57 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN6A How many HOURS in a typical WEEK would you say you go online at home? Base : Those who go online at home (on any device) or elsewhere AGE AGE/SEG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1381 190 276 147 129 1381 529 Total 1225 173 89 67 21 1225 Mean number of hours per week 10.9 9.7 bd 12.97 .94 7.5 7.7 6.6 9.23 .56 9.70 .80 7.65 .67 10.9 bcd 12.71 .34 13.88 .60 Significance Level: 95% Standard deviation Standard error Columns Tested: a,b,c,d,e - g,h - i,j 12.71 .34 Prepared by Saville Rossiter-Base : 01727 899 399 DISABILITY DOES NOT REPORTS REPORT g h EMG WHITE i NON-WHITE ~j 161 1220 1296 82 340 127 1118 1119 75 10.8 11.2 10.8 10.9 ** 13.35 1.05 12.50 .36 12.96 .36 ** ** Page 69 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 58 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN6B How many HOURS in a typical WEEK would you say you go online at your workplace or place of education? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 Significance Level: 95% Unweighted total AGE/SEG 1220 EMG WHITE i NON-WHITE ~j 1296 82 965 150 210 135 122 965 305 121 866 892 68 Total 1225 173 89 67 21 1225 340 127 1118 1119 75 Base for % 1222 1222 338 127 1115 1116 75 173 89 67 21 797 65% 128 74% e 86 97% ae 65 97% ae 20 97% ae 797 65% 313 93% 99 78% h 710 64% 742 66% ** ** Up to 1 hour 58 5% 8 5% bc * *% -% * 2% 58 5% bc 6 2% 5 4% 55 5% 52 5% ** ** Up to 5 hours 151 12% 11 6% bcd 1 1% 1 2% -% 151 12% abcd 7 2% 14 11% 141 13% 138 12% ** ** Up to 10 hours 87 7% 11 6% bcd 1 2% 1 2% * 1% 87 7% bcd 3 1% 4 3% 84 8% 67 6% ** ** Up to 15 hours 25 2% 5 3% bc -% -% -% 25 2% b 4 1% 2 1% 24 2% 20 2% ** ** Up to 20 hours 26 2% 4 2% b -% -% -% 26 2% b 2 *% 1 1% 25 2% 23 2% ** ** Up to 30 hours 37 3% 6 4% bcd -% -% -% 37 3% bcd 4 1% 1 1% 35 3% 33 3% ** ** Up to 40 hours 25 2% -% -% -% -% 25 2% ab -% -% 25 2% 25 2% ** ** Up to 50 hours 11 1% 1 *% -% -% -% 11 1% -% 1 1% 10 1% 11 1% ** ** None Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 70 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 58 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN6B How many HOURS in a typical WEEK would you say you go online at your workplace or place of education? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Over 50 hours 6 *% -% -% -% -% 6 *% -% -% 6 1% 6 1% ** ** No answer 3 - - - - 3 1 - 3 3 ** 4.1 2.9 bcd 6.98 .51 .2 .2 .2 .7 1.6 ** .99 .08 1.17 .10 3.46 .15 5.41 .43 4.3 g 9.93 .28 4.1 1.03 .06 4.1 bcd 9.65 .26 9.91 .28 ** ** Mean number of hours per week Standard deviation Standard error Columns Tested: a,b,c,d,e - g,h - i,j 9.65 .26 Prepared by Saville Rossiter-Base : 01727 899 399 Page 71 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 59 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN6C How many HOURS in a typical WEEK would you say you go online anywhere else? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 Significance Level: 95% Unweighted total AGE/SEG 1220 EMG WHITE i NON-WHITE ~j 1296 82 965 150 210 135 122 965 305 121 866 892 68 Total 1225 173 89 67 21 1225 340 127 1118 1119 75 Base for % 1223 21 1223 339 127 1116 1118 74 173 88 67 None 722 59% 134 77% e 74 84% e 54 81% e 20 93% abce 722 59% 222 65% 92 72% h 639 57% 669 60% ** ** Up to 1 hour 187 15% 24 14% d 9 10% d 8 12% d 1 3% 187 15% bd 52 15% 23 18% 174 16% 173 15% ** ** Up to 5 hours 222 18% 10 6% 4 5% 4 5% 1 3% 222 18% abcd 42 12% 10 8% 215 19% g 198 18% ** ** Up to 10 hours 51 4% 5 3% 1 1% 1 2% * 1% 51 4% b 13 4% 3 2% 47 4% 45 4% ** ** Up to 15 hours 17 1% * *% -% -% -% 17 1% 4 1% -% 17 1% 11 1% ** ** Up to 20 hours 12 1% -% -% -% -% 12 1% 2 1% -% 12 1% 12 1% ** ** Up to 30 hours 7 1% -% -% -% -% 7 1% 1 *% -% 7 1% 7 1% ** ** Up to 40 hours 2 *% -% -% -% -% 2 *% -% -% 2 *% -% ** ** Up to 50 hours 3 *% -% -% -% -% 3 *% 3 1% -% 3 *% 3 *% ** ** Over 50 hours 1 *% -% -% -% -% 1 *% -% -% 1 *% 1 *% ** ** No answer Columns Tested: a,b,c,d,e - g,h - i,j 3 - 1 1 - 3 1 - 3 1 ** Prepared by Saville Rossiter-Base : 01727 899 399 Page 72 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 59 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN6C How many HOURS in a typical WEEK would you say you go online anywhere else? Base : Those who go online at home (on any device) or elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1381 190 276 147 129 1381 529 161 Total 1225 173 89 67 21 1225 340 1.8 .6 .3 .4 .2 1.7 5.03 .14 1.79 .13 1.20 .07 1.21 .10 1.17 .10 1.8 abcd 5.03 .14 5.21 .23 1.36 .11 Significance Level: 95% Mean number of hours per week Standard deviation Standard error Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 EMG WHITE i NON-WHITE ~j 1220 1296 82 127 1118 1119 75 .6 1.9 g 5.23 .15 1.7 ** 4.99 .14 ** ** Page 73 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 60 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF HOURS AT IN6A/ IN6B/ IN6C Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total None DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 8 1% * *% 2 2% e 1 2% e 1 3% ae 8 1% 3 1% 1 1% 7 1% 5 *% ** ** Up to 1 hour 72 6% 11 6% 11 13% ae 8 11% e 4 18% ae 72 6% 33 10% 9 7% 63 6% 70 6% ** ** Up to 5 hours 285 23% 57 33% e 36 41% e 28 42% e 8 37% e 285 23% 106 31% 29 23% 259 23% 266 24% ** ** Up to 10 hours 266 22% 35 20% 17 19% 12 18% 5 22% 266 22% 69 20% 31 25% 244 22% 243 22% ** ** Up to 15 hours 164 13% 27 16% 12 13% 10 15% 2 9% 164 13% 46 14% 24 19% h 141 13% 152 14% ** ** Up to 20 hours 104 8% 12 7% 5 5% 4 6% 1 4% 104 8% 19 6% 13 11% 95 8% 94 8% ** ** Up to 30 hours 136 11% 14 8% 4 4% 2 3% 1 6% 136 11% bc 27 8% 5 4% 131 12% g 115 10% ** ** Up to 40 hours 72 6% 7 4% bd * *% * 1% -% 72 6% bcd 16 5% 4 3% 69 6% 61 5% ** ** Up to 50 hours 44 4% 5 3% 1 1% 1 2% * 1% 44 4% 6 2% 5 4% 42 4% 42 4% ** ** Over 50 hours 73 6% 5 3% b * 1% * 1% -% 73 6% bcd 14 4% 5 4% 67 6% 69 6% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 74 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 60 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF HOURS AT IN6A/ IN6B/ IN6C Base : Those who go online at home (on any device) or elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1381 190 276 147 129 1381 529 Total 1225 173 89 67 21 1225 Mean number of hours per week 16.8 13.1 bcd 15.90 1.15 8.0 8.3 7.0 9.64 .58 10.12 .83 8.03 .71 16.8 abcd 18.74 .50 16.63 .72 14.57 1.15 Significance Level: 95% Standard deviation Standard error Columns Tested: a,b,c,d,e - g,h - i,j 18.74 .50 Prepared by Saville Rossiter-Base : 01727 899 399 EMG WHITE i NON-WHITE ~j 161 1220 1296 82 340 127 1118 1119 75 13.1 13.4 17.0 g 18.95 .54 16.7 ** 19.11 .53 ** ** Page 75 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 61 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN7 Before today, which, if any, of the following online security measures or safety features had you heard of? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 Significance Level: 95% Unweighted total AGE/SEG 1220 EMG WHITE i NON-WHITE ~j 1296 82 965 150 210 135 122 965 305 121 866 892 68 Total 1225 173 89 67 21 1225 340 127 1118 1119 75 Anti-virus software 1123 92% 162 94% bcd 76 85% 57 85% 18 87% 1123 92% bc 294 86% 111 87% 1031 92% g 1029 92% ** ** Firewall 1074 88% 151 87% d 71 80% 56 83% d 15 73% 1074 88% bd 280 83% 111 87% 983 88% 994 89% ** ** 953 78% 139 80% bcd 57 64% 44 65% 13 60% 953 78% bcd 218 64% 96 76% 878 79% 882 79% ** ** 903 74% 120 69% bcd 45 51% 36 54% 9 42% 903 74% bcd 203 60% 88 69% 830 74% 828 74% ** ** 899 73% 129 74% bcd 51 57% 39 59% 11 54% 899 73% bcd 211 62% 85 67% 829 74% 822 73% ** ** 877 72% 123 71% bcd 47 53% 37 55% 10 45% 877 72% bcd 200 59% 79 62% 815 73% g 810 72% ** ** 38 3% 4 2% 6 7% ae 5 7% e 2 9% ae 38 3% 23 7% 6 5% 32 3% 34 3% ** ** Email filters that can block unwanted or spam emails Protecting your home wireless (wi-fi) connection to prevent other people outside your home from using it Anti spyware Deleting cookies from your web browser (Internet Explorer/ Firefox/ Mozilla/ Safari/ Opera/ Google Chrome etc.) None of these Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 76 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 62 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN7 Before today, which, if any, of the following online security measures or safety features had you heard of? Base : Those who go online at home through a PC/ laptop/ netbook AGE Effective Weighted Sample DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1293 186 267 142 125 1293 481 152 Significance Level: 95% Unweighted total AGE/SEG 1141 EMG WHITE i NON-WHITE ~j 1215 75 900 146 203 130 118 900 271 115 806 833 62 Total 1143 168 86 66 20 1143 296 120 1043 1045 68 Anti-virus software 1065 93% 158 94% bcd 74 86% 56 85% 18 87% 1065 93% bcd 266 90% 107 89% 977 94% g 977 94% ** ** Firewall 1018 89% 146 87% d 69 81% 54 83% 15 74% 1018 89% bcd 253 85% 106 88% 931 89% 945 90% ** ** 915 80% 136 81% bcd 55 64% 43 65% 12 60% 915 80% bcd 204 69% 92 77% 843 81% 851 81% ** ** 871 76% 119 71% bcd 44 51% 35 54% 9 43% 871 76% bcd 190 64% 84 70% 802 77% 800 77% ** ** 862 75% 127 76% bcd 50 58% 38 59% 11 56% 862 75% bcd 195 66% 83 69% 794 76% 792 76% ** ** 847 74% 121 72% bcd 46 53% 37 56% 9 45% 847 74% bcd 186 63% 77 64% 786 75% g 785 75% ** ** 20 2% 4 3% 6 7% e 4 6% e 2 8% ae 20 2% 10 4% 5 4% h 14 1% 18 2% ** ** Email filters that can block unwanted or spam emails Protecting your home wireless (wi-fi) connection to prevent other people outside your home from using it Anti spyware Deleting cookies from your web browser (Internet Explorer/ Firefox/ Mozilla/ Safari/ Opera/ Google Chrome etc.) None of these Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 77 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 63 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN8A USE OF ONLINE SECURITY MEASURES/ SAFETY FEATURES - Firewall Base : Those who go online at home through a PC/ laptop/ netbook and are aware of this feature AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ ~d All e 65+ OR DE f 1121 160 208 116 92 1121 392 130 796 127 160 107 87 796 227 1018 146 69 54 15 1018 253 877 86% 129 89% bc 55 79% 43 79% ** ** 877 86% b 200 79% 12 1% 1 1% * 1% * 1% ** ** 12 1% I don't have or use this - for some other reason 56 5% 10 7% 4 6% 3 5% ** ** I don't know whether I have or use this 73 7% 6 4% 10 14% ae 8 15% ae ** ** Significance Level: 95% Unweighted total Effective Weighted Sample Total I have this/ use this on the PC/ laptop I use at home I don't have or use this - because I don't know how this works/ how to use this/ how to install this EMG WHITE i NON-WHITE ~j 991 1063 55 101 714 746 46 106 931 945 52 86 81% 806 87% 814 86% ** ** 4 2% 3 3% 11 1% 11 1% ** ** 56 5% 17 7% 10 9% h 48 5% 52 5% ** ** 73 7% 31 12% 8 7% 66 7% 67 7% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 78 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 64 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN8B USE OF ONLINE SECURITY MEASURES/ SAFETY FEATURES - Anti-virus software Base : Those who go online at home through a PC/ laptop/ netbook and are aware of this feature AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1189 173 232 122 110 1189 426 135 836 136 176 112 104 836 241 1065 158 74 56 18 1065 266 957 90% 145 92% 68 92% 51 91% 17 93% 957 90% 231 87% 15 1% 4 2% * *% -% * 2% 15 1% I don't have or use this - for some other reason 42 4% 2 1% 1 1% 1 2% * 1% I don't know whether I have or use this 51 5% 8 5% 5 6% 4 7% 1 4% Significance Level: 95% Unweighted total Effective Weighted Sample Total I have this/ use this on the PC/ laptop I use at home I don't have or use this - because I don't know how this works/ how to use this/ how to install this EMG WHITE i NON-WHITE ~j 1054 1119 67 102 753 775 55 107 977 977 60 94 88% 879 90% 881 90% ** ** 2 1% 2 2% 13 1% 10 1% ** ** 42 4% 11 4% 3 3% 40 4% 39 4% ** ** 51 5% 22 8% 7 6% 44 5% 47 5% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 79 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 65 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN8C USE OF ONLINE SECURITY MEASURES/ SAFETY FEATURES - Anti spyware Base : Those who go online at home through a PC/ laptop/ netbook and are aware of this feature AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 914 135 150 81 69 914 289 102 Effective Weighted Sample 666 109 116 76 65 666 171 Total 862 127 50 38 11 862 195 I have this/ use this on the PC/ laptop I use at home 650 75% 98 77% 37 74% ** ** ** ** 650 75% 29 3% 3 2% * 1% ** ** ** ** I don't have or use this - for some other reason 85 10% 11 9% 2 4% ** ** I don't know whether I have or use this 98 11% 16 12% 11 21% ae ** ** Significance Level: 95% I don't have or use this - because I don't know how this works/ how to use this/ how to install this EMG WHITE i NON-WHITE ~j 812 861 50 80 601 619 43 83 794 792 48 129 66% 63 76% 603 76% 601 76% ** ** 29 3% 8 4% 3 4% 27 3% 26 3% ** ** ** ** 85 10% b 23 12% 8 9% 78 10% 77 10% ** ** ** ** 98 11% 35 18% 9 11% 87 11% 88 11% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 80 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 66 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN8D USE OF ONLINE SECURITY MEASURES/ SAFETY FEATURES - Email filters that can block unwanted or spam emails Base : Those who go online at home through a PC/ laptop/ netbook and are aware of this feature AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 990 149 164 91 73 990 315 108 Effective Weighted Sample 713 118 127 84 69 713 183 Total 915 136 55 43 12 915 204 I have this/ use this on the PC/ laptop I use at home 752 82% 105 78% 41 74% ** ** ** ** 752 82% b 21 2% 5 4% 3 5% ** ** ** ** I don't have or use this - for some other reason 66 7% 10 7% 2 4% ** ** I don't know whether I have or use this 76 8% 16 12% 9 17% e ** ** Significance Level: 95% I don't have or use this - because I don't know how this works/ how to use this/ how to install this EMG WHITE i NON-WHITE ~j 882 941 47 87 645 669 40 92 843 851 45 155 76% 73 79% 695 82% 704 83% ** ** 21 2% 9 4% 4 5% 20 2% 20 2% ** ** ** ** 66 7% 14 7% 7 7% 61 7% 58 7% ** ** ** ** 76 8% 26 13% 8 9% 68 8% 68 8% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 81 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 67 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN8E USE OF ONLINE SECURITY MEASURES/ SAFETY FEATURES - Protecting your home wireless (Wi-Fi) connection to prevent other people outside your home from using it Base : Those who go online at home through a PC/ laptop/ netbook and are aware of this feature AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 a 65+ b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 907 126 126 74 52 907 266 95 Effective Weighted Sample 669 103 99 69 49 669 162 Total 871 119 44 35 9 871 190 I have this/ use this on the PC/ laptop I use at home 711 82% 88 74% 31 71% ** ** ** ** 711 82% b 23 3% 6 5% 1 2% ** ** ** ** I don't have or use this - for some other reason 64 7% 11 9% 3 8% ** ** I don't know whether I have or use this 68 8% 13 11% 8 19% e 4 1% 1 1% 1 1% Significance Level: 95% I don't have or use this - because I don't know how this works/ how to use this/ how to install this No wireless/ wi-fi connection EMG WHITE i NON-WHITE ~j 812 852 52 76 606 621 44 84 802 800 47 140 74% ** ** 653 82% 659 82% ** ** 23 3% 3 2% ** ** 20 2% 18 2% ** ** ** ** 64 7% 23 12% ** ** 62 8% 56 7% ** ** ** ** ** ** 68 8% 23 12% ** ** 64 8% 63 8% ** ** ** ** ** ** 4 1% 2 1% ** ** 3 *% 4 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 82 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 68 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN8F USE OF ONLINE SECURITY MEASURES/ SAFETY FEATURES - Deleting cookies from your web browser (Internet Explorer/ Firefox/ Mozilla/ Safari/ Opera/ Google Chrome etc.) Base : Those who go online at home through a PC/ laptop/ netbook and are aware of this feature AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 a 65+ b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 889 129 132 77 55 889 269 86 Effective Weighted Sample 654 105 103 71 52 654 161 Total 847 121 46 37 9 847 186 I have this/ use this on the PC/ laptop I use at home 675 80% 93 77% 31 67% ** ** ** ** 675 80% b 23 3% 4 4% 3 6% ** ** ** ** I don't have or use this - for some other reason 57 7% 5 4% 3 7% ** ** I don't know whether I have or use this 92 11% 19 15% 10 21% e ** ** Significance Level: 95% I don't have or use this - because I don't know how this works/ how to use this/ how to install this EMG WHITE i NON-WHITE ~j 803 841 45 69 598 611 38 77 786 785 41 134 72% ** ** 627 80% 626 80% ** ** 23 3% 7 4% ** ** 22 3% 22 3% ** ** ** ** 57 7% 12 7% ** ** 53 7% 51 6% ** ** ** ** 92 11% 32 17% ** ** 84 11% 87 11% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 83 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 69 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF ONLINE SECURITY MEASURES OR FEATURES - THOSE USED AT HOME Base : Those who go online at home through a PC/ laptop/ netbook AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1293 186 267 142 125 1293 481 152 900 146 203 130 118 900 271 115 1143 168 86 66 20 1143 296 120 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1215 75 806 833 62 1043 1045 68 1141 Anti-virus software 957 84% 145 86% b 68 79% 51 78% 17 82% 957 84% 231 78% 94 79% 879 84% 881 84% ** ** Firewall 877 77% 129 77% bcd 55 64% 43 66% 12 58% 877 77% bcd 200 68% 86 71% 806 77% 814 78% ** ** 752 66% 105 63% bcd 41 47% 32 49% 9 43% 752 66% bcd 155 52% 73 61% 695 67% 704 67% ** ** 711 62% 88 53% bcd 31 36% 25 38% 6 30% 711 62% abcd 140 47% 73 61% 653 63% 659 63% ** ** Deleting cookies from your web browser 675 59% 93 55% bcd 31 36% 24 37% 6 32% 675 59% bcd 134 45% 62 51% 627 60% g 626 60% ** ** Anti spyware 650 57% 98 58% bcd 37 43% 28 43% 9 43% 650 57% bcd 129 43% 63 53% 603 58% 601 58% ** ** 1066 93% 158 94% d 76 89% 59 90% 17 85% 1066 93% bd 260 88% 106 89% 976 94% g 981 94% ** ** 77 7% 10 6% 10 11% e 7 10% 3 15% ae 77 7% 36 12% 13 11% h 67 6% 65 6% ** ** Email filters that can block unwanted or spam emails Protecting your home wireless (wi-fi) connection to prevent other people outside your home from using it ANY OF THESE NONE OF THESE Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 84 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 70 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF ONLINE SECURITY MEASURES OR FEATURES - THOSE NOT INSTALLED/ USED AT HOME BECAUSE THEY DON'T KNOW HOW IT WORKS/ HOW TO DO IT Base : Those who go online at home through a PC/ laptop/ netbook AGE Effective Weighted Sample Total Anti spyware DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1293 186 267 142 125 1293 481 152 900 146 203 130 118 900 271 115 1143 168 86 66 20 1143 296 120 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1215 75 806 833 62 1043 1045 68 1141 29 3% 3 2% * 1% * *% * 1% 29 3% b 8 3% 3 3% 27 3% 26 3% ** ** 23 2% 6 3% 1 1% 1 1% * 1% 23 2% 3 1% 3 2% 20 2% 18 2% ** ** 23 2% 4 3% 3 3% 2 3% * 2% 23 2% 7 3% 1 1% 22 2% 22 2% ** ** 21 2% 5 3% 3 3% 2 3% 1 3% 21 2% 9 3% 4 4% 20 2% 20 2% ** ** Anti-virus software 15 1% 4 2% * *% -% * 1% 15 1% 2 1% 2 2% 13 1% 10 1% ** ** Firewall 12 1% 1 *% * 1% * *% * 1% 12 1% 4 1% 3 2% 11 1% 11 1% ** ** ANY OF THESE 79 7% 14 8% 5 6% 4 6% 1 5% 79 7% 25 8% 9 7% 72 7% 69 7% ** ** 1063 93% 154 92% 81 94% 61 94% 19 95% 1063 93% 271 92% 111 93% 971 93% 976 93% ** ** Protecting your home wireless (wi-fi) connection to prevent other people outside your home from using it Deleting cookies from your web browser Email filters that can block unwanted or spam emails NONE OF THESE Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 85 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 71 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN9 Which, if any, of the following have you personally experienced in the last 12 months? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Received spam or unwanted emails Received unsolicited email or instant messages directing you to a website which asked for your personal details (e.g. bank details, user name, password, etc.) A computer virus on your home PC, laptop or netbook Seen something online that you consider to be nasty or offensive Emails being sent from your email address without your consent Someone accessing your email account without authorisation DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 639 52% 101 58% bcd 35 40% 27 39% 9 40% 639 52% bcd 152 45% 65 51% 583 52% 601 54% ** ** 314 26% 37 21% d 15 17% d 13 19% d 2 10% 314 26% bd 75 22% 39 31% 279 25% 289 26% ** ** 309 25% 45 26% bcd 13 15% 11 16% 3 13% 309 25% bcd 68 20% 31 25% 285 26% 287 26% ** ** 110 9% 9 5% d 3 4% 3 5% * 1% 110 9% bd 28 8% 16 12% 98 9% 103 9% ** ** 100 8% 16 9% 5 6% 4 6% 1 4% 100 8% 24 7% 16 12% 88 8% 99 9% ** ** 62 5% 11 7% bcd 1 2% 1 2% * 1% 62 5% bd 14 4% 3 3% 59 5% 61 5% ** ** Significance Level: 95% Unweighted total AGE/SEG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 86 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 71 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN9 Which, if any, of the following have you personally experienced in the last 12 months? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Bought something online which was misrepresented/ got scammed/ 'ripped off' through an online transaction DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 55 4% 6 3% 2 3% 2 3% * 1% 55 4% 15 4% 8 6% 50 4% 53 5% ** ** 35 3% 3 1% 1 1% 1 2% * 1% 35 3% 9 3% 6 5% 29 3% 35 3% ** ** 24 2% 1 1% * *% * 1% -% 24 2% 4 1% 3 2% 23 2% 22 2% ** ** ANY OF THESE 771 63% 112 65% bcd 42 47% 32 47% 10 46% 771 63% bcd 189 56% 79 62% 706 63% 720 64% ** ** ANY EXCLUDING TYPES OF 'SPAM' 473 39% 64 37% bcd 21 23% 17 26% d 3 16% 473 39% bcd 113 33% 50 39% 434 39% 442 40% ** ** None of these 454 37% 61 35% 47 53% ae 35 53% ae 11 54% ae 454 37% 151 44% 48 38% 413 37% 399 36% ** ** Your credit card details being stolen as a result of an online transaction Being a victim of online identity theft Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 87 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 72 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN10A INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Use e-mail to contact friends and relatives Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 I'm not interested in this 251 76% ** ** 151 83% e 61 84% 90 83% 251 76% 201 79% 6 2% ** ** 1 1% -% 1 1% 6 2% 54 16% ** ** 21 12% 8 11% 13 12% 18 6% ** ** 8 4% 4 5% 4 4% Significance Level: 95% I'm interested in this but I wasn't aware that this can be done I'm interested in this and I'm aware that this can be done over the internet/ on a PC Don't know EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 96 83% 172 75% 238 78% ** ** 1 1% -% 6 3% 3 1% ** ** 54 16% 39 15% 16 14% 36 16% 48 16% ** ** 18 6% 12 5% 4 3% 14 6% 16 5% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 88 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 73 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN10B INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Transfer photos from a digital camera or mobile phone to a computer Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 I'm not interested in this 261 79% ** ** 155 85% 61 83% 94 86% 261 79% 4 1% ** ** 1 1% -% 1 1% 41 12% ** ** 16 9% 7 9% 23 7% ** ** 9 5% 5 7% Significance Level: 95% I'm interested in this but I wasn't aware that this can be done I'm interested in this and I'm aware that this can be done over the internet/ on a PC Don't know EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 212 83% 100 87% h 177 78% 245 80% ** ** 4 1% 1 1% -% 4 2% 3 1% ** ** 10 9% 41 12% 27 11% 9 8% 31 13% 37 12% ** ** 4 4% 23 7% 14 5% 6 5% 16 7% 20 7% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 89 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 74 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN10C INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Buy things over the internet Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 I'm not interested in this 264 80% ** ** 154 85% 61 83% 94 86% 264 80% 208 82% 4 1% ** ** 1 1% -% 1 1% 4 1% 37 11% ** ** 17 9% 6 8% 11 10% 23 7% ** ** 9 5% 6 8% 3 3% Significance Level: 95% I'm interested in this but I wasn't aware that this can be done I'm interested in this and I'm aware that this can be done over the internet/ on a PC Don't know EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 99 85% 182 80% 244 80% ** ** 2 1% 1 1% 3 1% 4 1% ** ** 37 11% 30 12% 10 9% 27 12% 37 12% ** ** 23 7% 14 5% 6 5% 17 8% 19 6% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 90 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 75 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN10D INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Find out about local services such as cinemas or restaurants Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 I'm not interested in this 251 76% ** ** 152 83% e 61 84% 90 83% 251 76% 207 81% 5 2% ** ** 2 1% -% 2 2% 5 2% 47 14% ** ** 20 11% 6 8% 14 13% 27 8% ** ** 9 5% 6 8% 3 3% Significance Level: 95% I'm interested in this but I wasn't aware that this can be done I'm interested in this and I'm aware that this can be done over the internet/ on a PC Don't know EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 97 84% h 171 75% 235 77% ** ** 2 1% 1 1% 4 2% 4 1% ** ** 47 14% 31 12% 13 11% 32 14% 43 14% ** ** 27 8% d 14 6% 5 4% 22 10% g 23 7% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 91 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 76 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN10E INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Find out information from your local government or local council such as health services, recycling, local libraries Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 I'm not interested in this 256 78% ** ** 151 83% 60 82% 91 83% 256 78% 207 82% 5 2% ** ** 1 1% -% 1 1% 5 2% 42 13% ** ** 21 12% 8 12% 13 12% 25 8% ** ** 9 5% 5 7% 4 4% Significance Level: 95% I'm interested in this but I wasn't aware that this can be done I'm interested in this and I'm aware that this can be done over the internet/ on a PC Don't know EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 97 84% 176 77% 241 79% ** ** 1 1% -% 5 2% 4 1% ** ** 42 13% 31 12% 14 12% 27 12% 38 12% ** ** 25 8% 14 6% 5 4% 20 9% 22 7% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 92 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 77 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN10F INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Complete government processes online - such as register for tax credits, renew driving licence, car tax or passport, complete tax return Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 I'm not interested in this 262 80% ** ** 153 84% 61 83% 93 85% 262 80% 212 84% 5 1% ** ** 4 2% 2 2% 2 2% 5 1% 31 10% ** ** 17 9% 6 9% 10 10% 31 9% ** ** 8 5% 4 6% 4 4% Significance Level: 95% I'm interested in this but I wasn't aware that this can be done I'm interested in this and I'm aware that this can be done over the internet/ on a PC Don't know EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 98 85% 180 79% 248 82% ** ** 4 2% 1 1% 5 2% 4 1% ** ** 31 10% 24 9% 11 9% 20 9% 27 9% ** ** 31 9% bd 15 6% 6 5% 24 11% 25 8% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 93 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 78 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN10G INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Watch online or download TV programmes or films (e.g. BBC iPlayer, 4OD, ITV Player, Sky Player etc.) Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 I'm not interested in this 275 84% ** ** 158 87% 62 85% 96 88% 275 84% 5 1% ** ** 2 1% 1 1% 1 1% 22 7% ** ** 10 6% 3 4% 27 8% ** ** 12 6% 7 9% Significance Level: 95% I'm interested in this but I wasn't aware that this can be done I'm interested in this and I'm aware that this can be done over the internet/ on a PC Don't know EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 216 85% 102 89% 188 82% 255 84% ** ** 5 1% 4 2% 2 1% 4 2% 5 2% ** ** 7 7% 22 7% 19 7% 4 3% 17 7% 22 7% ** ** 5 4% 27 8% 15 6% 8 7% 19 8% 23 8% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 94 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 79 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN10H INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Look at information on hobbies or interests Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 I'm not interested in this 257 78% ** ** 153 84% 60 82% 93 85% 257 78% 208 82% 6 2% ** ** 1 1% -% 1 1% 6 2% 42 13% ** ** 19 11% 8 10% 12 11% 23 7% ** ** 9 5% 6 8% 3 3% Significance Level: 95% I'm interested in this but I wasn't aware that this can be done I'm interested in this and I'm aware that this can be done over the internet/ on a PC Don't know EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 98 85% 176 77% 240 79% ** ** 3 1% -% 6 3% 6 2% ** ** 42 13% 30 12% 13 11% 28 12% 42 14% ** ** 23 7% 13 5% 5 4% 19 8% 16 5% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 95 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 80 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN10I INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Make phone calls over the internet for free using services like Skype Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 I'm not interested in this 266 81% ** ** 154 84% 61 83% 93 85% 266 81% 7 2% ** ** 3 1% 1 1% 2 2% 29 9% ** ** 15 8% 4 6% 27 8% ** ** 11 6% 7 10% d Significance Level: 95% I'm interested in this but I wasn't aware that this can be done I'm interested in this and I'm aware that this can be done over the internet/ on a PC Don't know EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 211 83% 102 88% h 181 79% 247 81% ** ** 7 2% 5 2% 1 1% 6 3% 7 2% ** ** 11 10% 29 9% 22 9% 7 6% 20 9% 29 9% ** ** 3 3% 27 8% d 16 6% 6 5% 21 9% 22 7% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 96 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 81 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN10J INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Use price comparison websites to find cheaper deals or offers Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 I'm not interested in this 260 79% ** ** 153 84% 59 81% 94 86% 260 79% 209 82% 3 1% ** ** 2 1% 1 1% 1 1% 3 1% 42 13% ** ** 18 10% 7 10% 11 10% 23 7% ** ** 9 5% 6 8% 3 3% Significance Level: 95% I'm interested in this but I wasn't aware that this can be done I'm interested in this and I'm aware that this can be done over the internet/ on a PC Don't know EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 99 85% 178 78% 241 79% ** ** 2 1% -% 3 1% 3 1% ** ** 42 13% 30 12% 12 11% 29 13% 42 14% ** ** 23 7% 13 5% 5 4% 18 8% 18 6% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 97 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 82 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN10K INTEREST AND AWARENESS OF INTERNET/ PC/ LAPTOP TASKS - Use social networking sites like Facebook Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 I'm not interested in this 278 84% ** ** 160 88% 63 86% 97 89% 278 84% 4 1% ** ** 1 1% -% 1 1% 24 7% ** ** 10 6% 4 6% 23 7% ** ** 10 6% 6 8% Significance Level: 95% I'm interested in this but I wasn't aware that this can be done I'm interested in this and I'm aware that this can be done over the internet/ on a PC Don't know EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 219 86% 104 90% 190 83% 257 85% ** ** 4 1% 2 1% 1 1% 3 1% 4 1% ** ** 6 6% 24 7% 19 8% 5 5% 18 8% 24 8% ** ** 4 4% 23 7% 14 5% 5 5% 18 8% 19 6% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 98 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 83 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF INTERNET/ PC/ LAPTOP TASKS OF INTEREST Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 Significance Level: 95% Use email to contact friends and relatives Find out about local services like such as cinemas or restaurants Look at information on hobbies or interests Find out information from your local government or local council such as health services, recycling, local libraries Use price comparison websites to find cheaper deals or offers Transfer photos from a digital camera or mobile phone to a computer Buy things over the internet EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 60 18% ** ** 23 13% 8 11% 15 14% 60 18% 41 16% 16 14% 42 19% 51 17% ** ** 52 16% ** ** 22 12% 6 8% 16 14% 52 16% 33 13% 14 12% 36 16% 47 15% ** ** 48 15% ** ** 21 11% 8 10% 13 12% 48 15% 33 13% 13 11% 33 15% 48 16% ** ** 48 14% ** ** 23 13% 8 12% 14 13% 48 14% 33 13% 14 12% 32 14% 42 14% ** ** 45 14% ** ** 20 11% 8 11% 12 11% 45 14% 32 13% 12 11% 32 14% 45 15% ** ** 45 14% ** ** 18 10% 7 9% 11 10% 45 14% 29 11% 9 8% 35 15% g 39 13% ** ** 41 12% ** ** 19 10% 6 8% 12 11% 41 12% 32 13% 11 9% 29 13% 41 13% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 99 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 83 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF INTERNET/ PC/ LAPTOP TASKS OF INTEREST Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 Significance Level: 95% Complete government processes online - such as register for tax credits, renew driving licence, car tax or passport, complete tax return Make phone calls over the internet for free using services like Skype Use social networking sites like Facebook Watch online or download TV programmes or films (e.g. BBC iPlayer, 4OD, ITV Player, Sky Player etc.) ANY TASKS GOVERNMENT/ COUNCIL INFORMATION AND PROCESSES NONE EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 36 11% ** ** 21 11% 8 11% 12 11% 36 11% 27 11% 11 10% 24 11% 31 10% ** ** 36 11% ** ** 18 10% 5 6% 13 12% 36 11% 27 11% 8 7% 27 12% 36 12% ** ** 28 9% ** ** 12 7% 4 6% 8 7% 28 9% 21 8% 6 5% 21 9% 28 9% ** ** 27 8% ** ** 13 7% 4 5% 9 8% 27 8% 23 9% 5 5% 21 9% 27 9% ** ** 83 25% ** ** 32 17% 12 17% 20 18% 83 25% b 54 21% 22 19% 59 26% 74 24% ** ** 50 15% ** ** 25 13% 10 13% 15 14% 50 15% 35 14% 15 13% 34 15% 43 14% ** ** 246 75% ** ** 150 83% e 61 83% 89 82% 246 75% 201 79% 94 81% 169 74% 231 76% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 100 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 84 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF INTERNET/ PC/ LAPTOP TASKS - INTERESTED & NOT AWARE Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 Significance Level: 95% Make phone calls over the internet for free using services like Skype EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 7 2% ** ** 3 1% 1 1% 2 2% 7 2% 5 2% 1 1% 6 3% 7 2% ** ** Use email to contact friends and relatives 6 2% ** ** 1 1% -% 1 1% 6 2% 1 1% -% 6 3% 3 1% ** ** Look at information on hobbies or interests 6 2% ** ** 1 1% -% 1 1% 6 2% 3 1% -% 6 3% 6 2% ** ** 5 2% ** ** 1 1% -% 1 1% 5 2% 1 1% -% 5 2% 4 1% ** ** 5 2% ** ** 2 1% -% 2 2% 5 2% 2 1% 1 1% 4 2% 4 1% ** ** 5 1% ** ** 2 1% 1 1% 1 1% 5 1% 4 2% 2 1% 4 2% 5 2% ** ** 5 1% ** ** 4 2% 2 2% 2 2% 5 1% 4 2% 1 1% 5 2% 4 1% ** ** Find out information from your local government or local council such as health services, recycling, local libraries Find out about local services like such as cinemas or restaurants Watch online or download TV programmes or films (e.g. BBC iPlayer, 4OD, ITV Player, Sky Player etc.) Complete government processes online - such as register for tax credits, renew driving licence, car tax or passport, complete tax return Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 101 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 84 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF INTERNET/ PC/ LAPTOP TASKS - INTERESTED & NOT AWARE Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 Significance Level: 95% Transfer photos from a digital camera or mobile phone to a computer EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 4 1% ** ** 1 1% -% 1 1% 4 1% 1 1% -% 4 2% 3 1% ** ** Buy things over the internet 4 1% ** ** 1 1% -% 1 1% 4 1% 2 1% 1 1% 3 1% 4 1% ** ** Use social networking sites like Facebook 4 1% ** ** 1 1% -% 1 1% 4 1% 2 1% 1 1% 3 1% 4 1% ** ** 3 1% ** ** 2 1% 1 1% 1 1% 3 1% 2 1% -% 3 1% 3 1% ** ** 14 4% ** ** 5 3% 2 2% 3 3% 14 4% 9 4% 3 3% 11 5% 11 4% ** ** 6 2% ** ** 4 2% 2 2% 2 2% 6 2% 4 2% 1 1% 6 3% 5 2% ** ** 315 96% ** ** 177 97% 71 98% 106 97% 315 96% 245 96% 113 97% 217 95% 293 96% ** ** Use price comparison websites to find cheaper deals or offers ANY TASKS GOVERNMENT/ COUNCIL INFORMATION AND PROCESSES NONE Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 102 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 85 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF INTERNET/ PC/ LAPTOP TASKS - INTERESTED & AWARE Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 Significance Level: 95% Use email to contact friends and relatives Find out about local services like such as cinemas or restaurants Use price comparison websites to find cheaper deals or offers Find out information from your local government or local council such as health services, recycling, local libraries Look at information on hobbies or interests Transfer photos from a digital camera or mobile phone to a computer Buy things over the internet EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 54 16% ** ** 21 12% 8 11% 13 12% 54 16% 39 15% 16 14% 36 16% 48 16% ** ** 47 14% ** ** 20 11% 6 8% 14 13% 47 14% 31 12% 13 11% 32 14% 43 14% ** ** 42 13% ** ** 18 10% 7 10% 11 10% 42 13% 30 12% 12 11% 29 13% 42 14% ** ** 42 13% ** ** 21 12% 8 12% 13 12% 42 13% 31 12% 14 12% 27 12% 38 12% ** ** 42 13% ** ** 19 11% 8 10% 12 11% 42 13% 30 12% 13 11% 28 12% 42 14% ** ** 41 12% ** ** 16 9% 7 9% 10 9% 41 12% 27 11% 9 8% 31 13% 37 12% ** ** 37 11% ** ** 17 9% 6 8% 11 10% 37 11% 30 12% 10 9% 27 12% 37 12% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 103 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 85 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF INTERNET/ PC/ LAPTOP TASKS - INTERESTED & AWARE Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 Significance Level: 95% Complete government processes online - such as register for tax credits, renew driving licence, car tax or passport, complete tax return Make phone calls over the internet for free using services like Skype Use social networking sites like Facebook Watch online or download TV programmes or films (e.g. BBC iPlayer, 4OD, ITV Player, Sky Player etc.) ANY TASKS GOVERNMENT/ COUNCIL INFORMATION AND PROCESSES NONE EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 31 10% ** ** 17 9% 6 9% 10 10% 31 10% 24 9% 11 9% 20 9% 27 9% ** ** 29 9% ** ** 15 8% 4 6% 11 10% 29 9% 22 9% 7 6% 20 9% 29 9% ** ** 24 7% ** ** 10 6% 4 6% 6 6% 24 7% 19 8% 5 5% 18 8% 24 8% ** ** 22 7% ** ** 10 6% 3 4% 7 7% 22 7% 19 7% 4 3% 17 7% 22 7% ** ** 74 23% ** ** 29 16% 11 15% 18 17% 74 23% b 50 20% 20 17% 52 23% 68 22% ** ** 45 14% ** ** 22 12% 8 12% 14 12% 45 14% 32 13% 15 13% 29 13% 39 13% ** ** 255 77% ** ** 153 84% e 62 85% 91 83% 255 77% 204 80% 96 83% 176 77% 236 78% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 104 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 86 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN11 In the past year, have you asked someone else to send an email for you, get information from the internet for you, or make a purchase from the internet on your behalf? Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 Significance Level: 95% EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 Yes - once 15 4% ** ** 8 4% 4 5% 4 4% 15 4% 12 5% 6 5% 8 4% 15 5% ** ** Yes - 2-3 times 29 9% ** ** 17 9% 4 5% 13 11% 29 9% 25 10% 14 12% 17 7% 26 8% ** ** Yes - 4-5 times 6 2% ** ** 2 1% 1 2% 1 1% 6 2% 3 1% 2 2% 4 2% 6 2% ** ** Yes - more than 5 times 11 3% ** ** 7 4% 4 5% 4 3% 11 3% 10 4% 3 3% 9 4% 11 4% ** ** TOTAL - YES 61 18% ** ** 34 19% 13 18% 22 20% 61 18% 49 19% 25 22% 38 17% 58 19% ** ** 246 75% ** ** 138 76% 56 77% 82 75% 246 75% 193 76% 85 74% 173 76% 231 76% ** ** 22 7% ** ** 9 5% 4 5% 6 5% 22 7% 12 5% 5 4% 17 8% 16 5% ** ** No Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 105 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 87 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN12A How confident are you using the internet to do creative things - like making blogs, sharing photos online, or uploading short videos to the internet? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Very confident 554 45% 47 27% bcd 14 16% 12 18% 2 11% 554 45% abcd 102 30% 36 29% 528 47% g 501 45% ** ** Fairly confident 310 25% 42 24% 21 24% 16 24% 5 24% 310 25% 97 28% 33 26% 280 25% 289 26% ** ** TOTAL CONFIDENT 864 71% 88 51% bd 35 40% 28 41% 7 35% 864 71% abcd 198 58% 69 54% 809 72% g 790 71% ** ** 76 6% 16 9% 8 9% 5 8% 3 14% e 76 6% 34 10% 11 8% 66 6% 65 6% ** ** Not very confident 157 13% 33 19% e 23 26% e 18 27% e 5 24% e 157 13% 50 15% 21 17% 141 13% 140 13% ** ** Not at all confident 122 10% 34 20% e 21 24% e 16 23% e 5 26% e 122 10% 57 17% 27 21% h 96 9% 117 10% ** ** TOTAL NOT CONFIDENT 279 23% 67 38% e 44 50% ae 34 50% ae 10 50% ae 279 23% 107 31% 48 37% h 237 21% 258 23% ** ** 6 *% 3 1% 1 1% 1 1% * 1% 6 *% 1 *% * *% 6 1% 6 1% ** ** 82 7% 18 11% 9 10% e 6 9% 3 16% e 82 7% 35 10% 11 8% 72 6% 71 6% ** ** Neither/ nor Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 106 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 88 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN12B How confident are you in judging whether or not you can trust what you read or see on a website that you use? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Very confident 487 40% 45 26% bcd 14 16% 11 16% 3 15% 487 40% abcd 100 29% 34 27% 463 41% g 435 39% ** ** Fairly confident 413 34% 64 37% 34 38% 27 40% 7 34% 413 34% 110 32% 40 32% 374 33% 387 35% ** ** TOTAL CONFIDENT 900 73% 110 63% bd 48 54% 37 55% 10 49% 900 73% abcd 210 62% 74 58% 837 75% g 822 73% ** ** Neither/ nor 133 11% 22 13% 16 18% e 13 19% e 3 16% 133 11% 51 15% 14 11% 121 11% 118 11% ** ** Not very confident 139 11% 24 14% 17 19% e 12 18% e 5 22% e 139 11% 53 15% 27 21% h 117 10% 127 11% ** ** Not at all confident 46 4% 15 8% e 6 7% e 4 6% 3 12% e 46 4% 23 7% 12 9% h 36 3% 45 4% ** ** 185 15% 38 22% e 23 26% e 16 24% e 7 34% ae 185 15% 76 22% 39 30% h 153 14% 171 15% ** ** 8 1% 3 2% 1 1% 1 2% * 1% 8 1% 3 1% * *% 8 1% 8 1% ** ** 141 12% 26 15% 18 20% e 14 21% e 4 17% 141 12% 54 16% 14 11% 129 12% 126 11% ** ** TOTAL NOT CONFIDENT Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 107 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 89 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN12C Overall, how confident are you as an internet user? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Very confident 658 54% 56 33% bd 20 23% 17 25% 3 16% 658 54% abcd 140 41% 49 38% 619 55% g 599 54% ** ** Fairly confident 399 33% 72 41% e 42 47% e 32 47% e 10 47% e 399 33% 125 37% 49 39% 359 32% 365 33% ** ** 1057 86% 128 74% d 62 70% 49 73% 13 62% 1057 86% abcd 265 78% 98 77% 978 87% g 965 86% ** ** Neither/ nor 82 7% 16 10% 10 11% e 7 10% 3 15% e 82 7% 36 11% 9 7% 72 6% 73 7% ** ** Not very confident 59 5% 17 10% e 12 14% e 9 14% e 3 14% e 59 5% 24 7% 15 12% h 45 4% 54 5% ** ** Not at all confident 25 2% 10 6% e 4 4% e 2 3% 2 8% e 25 2% 15 4% 5 4% 20 2% 25 2% ** ** TOTAL NOT CONFIDENT 84 7% 26 15% e 16 18% e 11 17% e 5 22% e 84 7% 39 11% 20 16% h 65 6% 78 7% ** ** 3 *% 2 1% e -% -% -% 3 *% -% -% 3 *% 3 *% ** ** 85 7% 19 11% 10 11% e 7 10% 3 15% e 85 7% 36 11% 9 7% 75 7% 76 7% ** ** TOTAL CONFIDENT Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 108 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 90 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN13 In most weeks when you go online using any type of computer (so a PC, laptop, netbook or tablet computer like an iPad), a mobile phone, a games console or a media player, would you say that you... Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Only visit websites that you've visited before Visit maybe one or two sites that you haven't visited before Visit lots of websites that you haven't visited before Don't know DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 302 25% 53 30% 32 36% e 24 35% e 8 40% e 302 25% 112 33% 41 32% h 268 24% 283 25% ** ** 516 42% 67 39% 38 43% 29 43% 9 42% 516 42% 130 38% 50 39% 476 43% 472 42% ** ** 376 31% 47 27% bd 15 17% 12 18% 3 12% 376 31% bcd 87 26% 36 28% 344 31% 336 30% ** ** 31 3% 7 4% 4 4% 2 4% 1 6% e 31 3% 11 3% 1 1% 30 3% 28 3% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 109 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 91 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN13 In most weeks when you go online using any type of computer (so a PC, laptop, netbook or tablet computer like an iPad), a mobile phone, a games console or a media player, would you say that you... Base : Those who go online at home - excluding 'Don't know' responses at this question AGE Effective Weighted Sample Total Only visit websites that you've visited before Visit maybe one or two sites that you haven't visited before Visit lots of websites that you haven't visited before DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1343 184 263 142 121 1343 510 159 941 144 200 130 114 941 295 120 1194 167 85 65 20 1194 328 126 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1261 79 843 870 66 1088 1091 73 1184 302 25% 53 32% 32 38% e 24 36% e 8 43% ae 302 25% 112 34% 41 32% h 268 25% 283 26% ** ** 516 43% 67 40% 38 45% 29 45% 9 44% 516 43% 130 39% 50 39% 476 44% 472 43% ** ** 376 31% 47 28% bd 15 18% 12 19% 3 13% 376 31% bcd 87 26% 36 28% 344 32% 336 31% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 110 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 92 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14A HOW OFTEN GO ONLINE FOR - Sending and receiving e-mails Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 985 80% 142 82% d 66 75% 51 76% 15 71% 985 80% bd 231 68% 94 74% 906 81% g 902 81% ** ** Do this at least every 3 months 106 9% 11 7% 7 8% 5 7% 3 13% 106 9% 41 12% 12 9% 95 8% 93 8% ** ** 62 5% 11 6% 9 11% e 8 12% e 1 6% 62 5% 25 7% 5 4% 57 5% 53 5% ** ** 1154 94% 164 95% 83 94% 64 95% 19 90% 1154 94% 297 87% 111 87% 1058 95% g 1049 94% ** ** Never do this 72 6% 9 5% 6 6% 4 5% 2 10% 72 6% 43 13% 16 13% h 60 5% 70 6% ** ** QUARTERLY 1091 89% 153 88% 74 83% 56 83% 18 84% 1091 89% bc 272 80% 106 83% 1001 90% g 996 89% ** ** Do this but less often EVER DO THIS Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 111 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 93 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14B HOW OFTEN GO ONLINE FOR - Using online chat rooms or Instant Messaging Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 331 27% 27 16% bcd 6 6% 5 7% 1 6% 331 27% abcd 70 21% 21 17% 318 28% g 297 27% ** ** Do this at least every 3 months 108 9% 8 5% 6 7% d 5 8% d * 2% 108 9% d 27 8% 8 6% 101 9% 89 8% ** ** Do this but less often 115 9% 8 5% 4 4% 3 4% 1 2% 115 9% abcd 25 7% 12 9% 106 9% 99 9% ** ** EVER DO THIS 554 45% 44 25% bd 15 17% 13 19% d 2 10% 554 45% abcd 122 36% 41 32% 524 47% g 484 43% ** ** Never do this 671 55% 130 75% e 73 83% ae 55 81% e 19 90% ace 671 55% 218 64% 86 68% h 594 53% 635 57% ** ** QUARTERLY 439 36% 36 21% bd 12 13% 10 15% 2 8% 439 36% abcd 97 28% 29 23% 419 37% g 386 34% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 112 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 94 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14C HOW OFTEN GO ONLINE FOR - Buying and selling things online Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 270 22% 24 14% bc 6 7% 4 7% 1 7% 270 22% abcd 57 17% 24 19% 249 22% 258 23% ** ** Do this at least every 3 months 468 38% 63 37% d 28 31% 23 34% 5 24% 468 38% bd 122 36% 41 32% 433 39% 428 38% ** ** Do this but less often 261 21% 41 24% 19 22% 15 22% 4 21% 261 21% 58 17% 24 19% 240 22% 225 20% ** ** EVER DO THIS 999 82% 129 74% bcd 53 60% 42 62% 11 52% 999 82% abcd 236 70% 89 70% 922 82% g 911 81% ** ** Never do this 226 18% 45 26% e 36 40% ae 25 38% ae 10 48% ae 226 18% 103 30% 39 30% h 196 18% 208 19% ** ** QUARTERLY 738 60% 87 50% bd 34 38% 27 40% 7 31% 738 60% abcd 179 53% 64 51% 682 61% g 686 61% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 113 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 95 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14D HOW OFTEN GO ONLINE FOR - Playing games online Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Do this at least once a week DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 228 19% 20 11% 7 8% 6 9% 1 6% 228 19% abcd 69 20% 37 29% h 202 18% 221 20% ** ** 93 8% 5 3% 2 3% 2 2% 1 4% 93 8% abc 21 6% 4 3% 91 8% g 76 7% ** ** Do this but less often 130 11% 13 7% bc 1 1% 1 1% 1 4% 130 11% bcd 25 7% 4 3% 125 11% g 113 10% ** ** EVER DO THIS 452 37% 37 21% bc 11 13% 8 12% 3 14% 452 37% abcd 115 34% 46 36% 417 37% 411 37% ** ** Never do this 773 63% 136 79% e 77 87% ae 59 88% ae 18 86% e 773 63% 225 66% 82 64% 701 63% 708 63% ** ** QUARTERLY 321 26% 24 14% 10 11% 8 11% 2 11% 321 26% abcd 90 27% 41 32% 292 26% 297 27% ** ** Do this at least every 3 months Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 114 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 96 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14E HOW OFTEN GO ONLINE FOR - Online gambling Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 34 3% 2 1% 2 2% 1 1% 1 3% 34 3% 12 3% 3 2% 32 3% 32 3% ** ** Do this at least every 3 months 24 2% 2 1% -% -% -% 24 2% b 3 1% 1 1% 23 2% 23 2% ** ** Do this but less often 48 4% 2 1% * *% -% * 1% 48 4% bc 12 3% 3 3% 45 4% 46 4% ** ** 105 9% 7 4% 2 2% 1 1% 1 4% 105 9% abc 27 8% 7 5% 99 9% 100 9% ** ** Never do this 1120 91% 167 96% e 87 98% e 66 99% e 20 96% 1120 91% 313 92% 120 95% 1019 91% 1019 91% ** ** QUARTERLY 58 5% 4 3% 2 2% 1 1% 1 3% 58 5% b 15 4% 3 3% 54 5% 55 5% ** ** EVER DO THIS Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 115 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 97 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14F HOW OFTEN GO ONLINE FOR - Banking and paying bills online Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 481 39% 64 37% bd 22 25% d 19 28% d 3 16% 481 39% bcd 107 32% 40 32% 447 40% g 444 40% ** ** Do this at least every 3 months 244 20% 31 18% 14 16% 11 16% 3 16% 244 20% 43 13% 16 12% 232 21% g 220 20% ** ** 67 5% 7 4% 5 6% 5 7% 1 4% 67 5% 20 6% 7 6% 59 5% 58 5% ** ** EVER DO THIS 792 65% 102 59% bd 42 48% d 35 51% d 8 36% 792 65% bcd 170 50% 63 50% 738 66% g 722 65% ** ** Never do this 434 35% 72 41% 47 52% ae 33 49% e 14 64% abce 434 35% 170 50% 64 50% h 380 34% 397 35% ** ** QUARTERLY 725 59% 95 55% bd 37 41% 30 44% d 7 32% 725 59% bcd 150 44% 56 44% 679 61% g 664 59% ** ** Do this but less often Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 116 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 98 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14G HOW OFTEN GO ONLINE FOR - Downloading software Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 169 14% 12 7% 3 4% 3 4% * 2% 169 14% abcd 41 12% 16 13% 156 14% 157 14% ** ** Do this at least every 3 months 273 22% 26 15% d 10 12% 9 14% d 1 6% 273 22% abcd 55 16% 21 17% 258 23% 254 23% ** ** Do this but less often 212 17% 24 14% 10 11% 8 12% 2 9% 212 17% bd 47 14% 13 10% 203 18% g 185 17% ** ** EVER DO THIS 654 53% 61 35% d 24 27% d 20 30% d 4 17% 654 53% abcd 142 42% 50 39% 616 55% g 596 53% ** ** Never do this 572 47% 112 65% e 65 73% e 47 70% e 17 83% abce 572 47% 198 58% 77 61% h 502 45% 523 47% ** ** QUARTERLY 442 36% 37 22% d 14 16% d 12 18% d 2 8% 442 36% abcd 96 28% 38 30% 414 37% 411 37% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 117 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 99 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14H HOW OFTEN GO ONLINE FOR - Maintaining a website or blog/ weblog Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Do this at least once a week DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 130 11% 14 8% bcd 1 1% 1 1% * 1% 130 11% bcd 14 4% 12 10% 120 11% 124 11% ** ** Do this at least every 3 months 65 5% 2 1% 2 2% 2 2% * 2% 65 5% ab 14 4% 7 6% 62 6% 56 5% ** ** Do this but less often 88 7% 10 6% d 3 4% 3 4% * 1% 88 7% bd 11 3% 3 2% 86 8% g 74 7% ** ** EVER DO THIS 283 23% 26 15% bcd 6 7% 5 8% 1 3% 283 23% abcd 39 12% 22 17% 268 24% 255 23% ** ** Never do this 943 77% 147 85% e 83 93% ae 62 92% ae 20 97% ae 943 77% 301 88% 105 83% 851 76% 864 77% ** ** QUARTERLY 194 16% 16 9% bcd 3 3% 2 3% * 2% 194 16% abcd 28 8% 19 15% 182 16% 181 16% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 118 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 100 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14I HOW OFTEN GO ONLINE FOR - Listening to radio stations online Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 157 13% 17 10% bd 4 5% 4 5% 1 3% 157 13% bcd 24 7% 14 11% 145 13% 145 13% ** ** Do this at least every 3 months 122 10% 17 10% bd 4 4% 3 5% * 2% 122 10% bcd 27 8% 10 7% 115 10% 106 9% ** ** Do this but less often 123 10% 18 11% 5 6% 4 6% 1 6% 123 10% b 23 7% 9 7% 116 10% 107 10% ** ** EVER DO THIS 402 33% 52 30% bcd 13 15% 11 16% 2 11% 402 33% bcd 74 22% 33 26% 375 34% g 359 32% ** ** Never do this 824 67% 121 70% 76 85% ae 57 84% ae 19 89% ae 824 67% 266 78% 94 74% h 743 66% 760 68% ** ** QUARTERLY 279 23% 34 20% bcd 8 9% 7 10% 1 5% 279 23% bcd 51 15% 24 19% 260 23% 252 22% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 119 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 101 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14J HOW OFTEN GO ONLINE FOR - Looking at social networking sites such as Facebook, MySpace, Piczo, Bebo, or hi5 Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 678 55% 55 32% bcd 16 18% 13 20% 3 14% 678 55% abcd 169 50% 57 45% 635 57% g 627 56% ** ** Do this at least every 3 months 106 9% 6 4% d 5 5% d 5 7% d -% 106 9% ad 19 6% 9 7% 101 9% 87 8% ** ** 38 3% 3 2% 2 3% 2 3% 1 2% 38 3% 8 2% -% 38 3% g 32 3% ** ** EVER DO THIS 823 67% 64 37% bd 23 26% d 20 30% d 3 16% 823 67% abcd 195 58% 66 52% 774 69% g 747 67% ** ** Never do this 402 33% 109 63% e 65 74% ae 47 70% e 18 84% abce 402 33% 144 42% 61 48% h 344 31% 372 33% ** ** QUARTERLY 785 64% 61 35% bd 21 24% d 18 27% d 3 14% 785 64% abcd 188 55% 66 52% 736 66% g 714 64% ** ** Do this but less often Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 120 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 102 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14K HOW OFTEN GO ONLINE FOR - Listen to or download music online Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 302 25% 14 8% bc 2 3% 1 2% 1 5% 302 25% abcd 61 18% 30 24% 278 25% 281 25% ** ** Do this at least every 3 months 232 19% 19 11% d 6 7% 5 8% 1 3% 232 19% abcd 58 17% 21 16% 216 19% 204 18% ** ** Do this but less often 123 10% 18 10% 5 6% 4 6% 1 5% 123 10% b 22 7% 7 6% 116 10% 113 10% ** ** EVER DO THIS 657 54% 51 29% bcd 14 15% 11 16% 3 13% 657 54% abcd 142 42% 58 46% 610 55% g 599 53% ** ** Never do this 569 46% 123 71% e 75 85% ae 57 84% ae 18 87% ae 569 46% 198 58% 69 54% h 508 45% 520 47% ** ** QUARTERLY 534 44% 33 19% bcd 8 9% 7 10% 2 8% 534 44% abcd 120 35% 51 40% 495 44% 486 43% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 121 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 103 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14L HOW OFTEN GO ONLINE FOR - Watch online or download short video clips such as music videos or comedy clips (e.g. on YouTube) Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 354 29% 28 16% bcd 6 7% 4 7% 1 6% 354 29% abcd 76 22% 33 26% 328 29% 321 29% ** ** Do this at least every 3 months 278 23% 23 14% d 12 14% d 11 17% d 1 6% 278 23% abd 71 21% 20 16% 261 23% g 250 22% ** ** Do this but less often 123 10% 27 16% bcde 6 6% 5 7% 1 4% 123 10% d 26 8% 13 10% 109 10% 108 10% ** ** EVER DO THIS 756 62% 79 45% bcd 24 27% d 20 30% d 3 16% 756 62% abcd 173 51% 67 52% 698 62% g 679 61% ** ** Never do this 470 38% 95 55% e 65 73% ae 47 70% ae 18 84% abce 470 38% 166 49% 60 48% h 420 38% 440 39% ** ** QUARTERLY 633 52% 52 30% bd 18 21% d 16 23% d 3 12% 633 52% abcd 147 43% 54 42% 589 53% g 571 51% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 122 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 104 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14M HOW OFTEN GO ONLINE FOR - Watch online or download TV programmes or films (e.g. BBC iPlayer, 4OD, ITV Player, Sky Player etc.) Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 276 23% 32 18% bcd 5 6% 4 6% 1 6% 276 23% bcd 48 14% 26 21% 253 23% 258 23% ** ** Do this at least every 3 months 220 18% 19 11% 12 13% 10 15% 2 9% 220 18% ad 57 17% 13 10% 211 19% g 195 17% ** ** Do this but less often 154 13% 27 16% bcd 5 6% 4 6% 1 6% 154 13% bcd 39 12% 14 11% 141 13% 131 12% ** ** EVER DO THIS 650 53% 78 45% bcd 23 25% 18 27% 4 21% 650 53% abcd 145 43% 53 42% 605 54% g 583 52% ** ** Never do this 575 47% 95 55% e 66 75% ae 49 73% ae 17 79% ae 575 47% 195 57% 74 58% h 513 46% 536 48% ** ** QUARTERLY 496 40% 51 29% bd 17 19% 14 21% 3 15% 496 40% abcd 105 31% 39 31% 464 42% g 452 40% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 123 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 105 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14N HOW OFTEN GO ONLINE FOR - Complete government processes online - such as register for tax credits, renew driving licence, car tax or passport, complete tax return Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Do this at least once a week DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 94 8% 7 4% 4 5% 3 4% 1 6% 94 8% 17 5% 4 3% 91 8% g 87 8% ** ** Do this at least every 3 months 305 25% 43 25% bd 14 15% 11 16% 3 13% 305 25% bcd 48 14% 23 18% 284 25% g 274 24% ** ** Do this but less often 337 27% 48 28% 20 23% 16 23% 4 21% 337 27% 75 22% 28 22% 314 28% 307 27% ** ** EVER DO THIS 735 60% 98 56% bcd 38 43% 30 44% 8 40% 735 60% bcd 140 41% 55 43% 689 62% g 668 60% ** ** Never do this 490 40% 76 44% 51 57% ae 38 56% ae 13 60% ae 490 40% 200 59% 72 57% h 429 38% 451 40% ** ** QUARTERLY 398 33% 50 29% bd 18 20% 14 21% 4 19% 398 33% bcd 65 19% 27 21% 375 34% g 361 32% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 124 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 106 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14O HOW OFTEN GO ONLINE FOR - Send or receive Twitter updates Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Do this at least once a week DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 174 14% 5 3% 3 3% 2 3% 1 3% 174 14% abcd 33 10% 6 5% 168 15% g 157 14% ** ** Do this at least every 3 months 77 6% 5 3% d 1 1% 1 2% -% 77 6% bcd 18 5% 5 4% 74 7% 60 5% ** ** Do this but less often 48 4% 3 2% 2 2% 2 3% * 1% 48 4% 10 3% 7 5% 44 4% 40 4% ** ** EVER DO THIS 299 24% 13 8% 6 7% 5 8% 1 4% 299 24% abcd 60 18% 18 14% 285 26% g 258 23% ** ** Never do this 926 76% 160 92% e 83 93% e 62 92% e 20 96% e 926 76% 279 82% 110 86% h 833 74% 861 77% ** ** QUARTERLY 251 20% 10 6% 4 4% 3 5% 1 3% 251 20% abcd 50 15% 11 9% 242 22% g 217 19% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 125 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 107 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN14P HOW OFTEN GO ONLINE FOR - General surfing/ browsing the internet Base : Those who go online at home (on any device) or elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 976 80% 125 72% d 57 64% 45 67% d 12 55% 976 80% abcd 246 72% 95 75% 900 80% 891 80% ** ** Do this at least every 3 months 98 8% 19 11% c 7 7% 3 5% 3 15% bce 98 8% 25 7% 7 6% 91 8% 89 8% ** ** Do this but less often 35 3% 6 3% 7 8% ae 5 8% e 1 7% e 35 3% 19 6% 5 4% 28 3% 28 3% ** ** 1108 90% 150 86% d 70 79% 54 80% 16 77% 1108 90% bcd 290 85% 108 85% 1019 91% g 1008 90% ** ** Never do this 117 10% 24 14% 18 21% e 13 20% e 5 23% ae 117 10% 50 15% 20 15% h 99 9% 111 10% ** ** QUARTERLY 1074 88% 144 83% bcd 63 72% 49 72% 15 70% 1074 88% bcd 270 80% 103 81% 991 89% g 980 88% ** ** Significance Level: 95% Unweighted total Effective Weighted Sample Total Do this at least once a week EVER DO THIS WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 126 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 108 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15A HOW OFTEN GO ONLINE FOR - Finding information for your work or your job or your studies Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 516 42% 61 35% bcd 9 10% 7 11% 1 7% 516 42% bcd 65 19% 40 31% 486 43% g 465 42% ** ** Do this at least every 3 months 181 15% 18 10% 6 7% 4 7% 2 7% 181 15% bcd 46 13% 13 10% 168 15% 165 15% ** ** Do this but less often 141 12% 21 12% 7 8% 6 9% 1 7% 141 12% 36 11% 10 8% 133 12% 119 11% ** ** EVER DO THIS 838 68% 100 58% bcd 22 25% 18 26% 4 21% 838 68% abcd 147 43% 62 49% 787 70% g 749 67% ** ** Never do this 387 32% 74 42% e 67 75% ae 50 74% ae 17 79% ae 387 32% 193 57% 65 51% h 332 30% 370 33% ** ** QUARTERLY 697 57% 79 45% bcd 15 17% 12 17% 3 14% 697 57% abcd 111 33% 52 41% 654 58% g 630 56% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 127 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 109 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15B HOW OFTEN GO ONLINE FOR - Finding information for booking holidays Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 111 9% 16 9% b 4 4% 3 4% 1 4% 111 9% bcd 13 4% 9 7% 102 9% 96 9% ** ** Do this at least every 3 months 333 27% 57 33% 27 30% 21 31% 6 30% 333 27% 61 18% 32 25% 305 27% 310 28% ** ** Do this but less often 537 44% 71 41% d 32 37% 26 39% 6 30% 537 44% bd 141 41% 45 36% 499 45% g 482 43% ** ** EVER DO THIS 981 80% 144 83% bcd 63 71% 49 73% 13 63% 981 80% bd 215 63% 86 67% 906 81% g 888 79% ** ** Never do this 244 20% 30 17% 26 29% ae 18 27% a 8 37% ae 244 20% 125 37% 41 33% h 212 19% 231 21% ** ** QUARTERLY 444 36% 73 42% 30 34% 23 35% 7 34% 444 36% 74 22% 40 32% 407 36% 406 36% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 128 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 110 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15C HOW OFTEN GO ONLINE FOR - Finding information for your leisure time including cinema and live music Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 258 21% 28 16% bcd 7 8% 6 8% 2 8% 258 21% bcd 44 13% 17 14% 244 22% g 240 21% ** ** Do this at least every 3 months 472 39% 65 37% bcd 22 25% 17 26% 5 23% 472 39% bcd 107 32% 50 39% 431 39% 435 39% ** ** Do this but less often 271 22% 36 21% 18 21% 13 19% 5 25% 271 22% 75 22% 24 19% 248 22% 235 21% ** ** 1001 82% 129 74% bcd 48 54% 36 53% 12 55% 1001 82% abcd 227 67% 91 72% 923 83% g 909 81% ** ** Never do this 224 18% 44 26% e 41 46% ae 32 47% ae 9 45% ae 224 18% 113 33% 36 28% h 195 17% 209 19% ** ** QUARTERLY 730 60% 93 53% bcd 29 33% 23 34% 7 31% 730 60% bcd 152 45% 67 53% 675 60% 674 60% ** ** EVER DO THIS Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 129 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 111 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15D HOW OFTEN GO ONLINE FOR - Finding information about public services provided by local or national government Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 129 11% 17 10% 5 6% 4 6% 1 7% 129 11% b 21 6% 10 8% 123 11% 118 11% ** ** Do this at least every 3 months 388 32% 58 33% bd 22 25% 17 25% 5 22% 388 32% bd 79 23% 41 32% 354 32% 357 32% ** ** Do this but less often 389 32% 58 33% 27 31% 21 31% 7 31% 389 32% 101 30% 32 25% 361 32% 346 31% ** ** EVER DO THIS 906 74% 132 76% bcd 54 61% 42 62% 13 60% 906 74% bcd 201 59% 83 65% 838 75% g 820 73% ** ** Never do this 319 26% 42 24% 34 39% ae 26 38% ae 8 40% ae 319 26% 139 41% 44 35% h 280 25% 299 27% ** ** QUARTERLY 518 42% 74 43% bcd 27 31% 21 31% 6 29% 518 42% bcd 100 29% 51 40% 477 43% 475 42% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 130 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 112 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15E HOW OFTEN GO ONLINE FOR - Finding information about health related issues Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 124 10% 11 7% 6 7% 4 7% 2 9% 124 10% 26 8% 20 16% h 109 10% 110 10% ** ** Do this at least every 3 months 379 31% 57 33% 25 28% 19 28% 6 28% 379 31% 91 27% 38 30% 347 31% 350 31% ** ** Do this but less often 410 33% 65 37% d 26 29% 21 32% 5 21% 410 33% d 87 26% 32 25% 382 34% g 361 32% ** ** EVER DO THIS 913 75% 134 77% bcd 57 65% 45 67% 12 59% 913 75% bcd 204 60% 90 71% 838 75% 820 73% ** ** Never do this 312 25% 40 23% 31 35% ae 22 33% ae 9 41% ae 312 25% 135 40% 37 29% 280 25% 299 27% ** ** QUARTERLY 503 41% 69 40% 31 36% 24 35% 8 37% 503 41% 117 35% 58 46% 456 41% 459 41% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 131 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 113 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15F HOW OFTEN GO ONLINE FOR - Looking at news websites Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 413 34% 53 31% 24 27% 18 27% 5 24% 413 34% bd 90 26% 45 35% 376 34% 384 34% ** ** Do this at least every 3 months 244 20% 32 18% 17 20% 13 19% 5 21% 244 20% 59 17% 25 19% 227 20% 216 19% ** ** Do this but less often 212 17% 34 20% d 15 16% d 13 19% d 2 8% 212 17% d 54 16% 18 14% 196 18% 185 16% ** ** EVER DO THIS 870 71% 119 69% d 55 63% 44 65% 11 54% 870 71% bd 203 60% 87 69% 799 71% 784 70% ** ** Never do this 355 29% 54 31% 33 37% e 23 35% 10 46% ae 355 29% 137 40% 40 31% 320 29% 335 30% ** ** QUARTERLY 658 54% 85 49% 41 46% 31 46% 10 46% 658 54% b 148 44% 69 54% 602 54% 599 54% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 132 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 114 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15G HOW OFTEN GO ONLINE FOR - Looking at political or campaign or issues websites Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Do this at least once a week DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 73 6% 11 6% bc 2 2% 1 1% 1 4% 73 6% bc 7 2% 8 6% 66 6% 64 6% ** ** Do this at least every 3 months 111 9% 14 8% 6 7% 5 7% 1 6% 111 9% 21 6% 9 7% 103 9% 95 9% ** ** Do this but less often 214 17% 28 16% 10 11% 7 10% 3 13% 214 17% bc 31 9% 11 9% 205 18% g 186 17% ** ** EVER DO THIS 398 32% 53 31% bc 17 20% 13 19% 5 23% 398 32% bcd 59 17% 29 23% 374 33% g 346 31% ** ** Never do this 828 68% 120 69% 71 80% ae 55 81% ae 16 77% e 828 68% 281 83% 99 77% h 744 67% 773 69% ** ** QUARTERLY 184 15% 25 14% 8 9% 6 8% 2 10% 184 15% bc 28 8% 18 14% 169 15% 160 14% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 133 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 115 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15H HOW OFTEN GO ONLINE FOR - Looking at adult-only websites Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 37 3% 3 2% 1 1% * 1% * 1% 37 3% b 5 2% 3 2% 34 3% 34 3% ** ** Do this at least every 3 months 49 4% 6 3% bd * *% * 1% -% 49 4% bcd 9 3% 3 3% 46 4% 37 3% ** ** Do this but less often 74 6% 11 6% bcd * *% * *% * 1% 74 6% bcd 13 4% 2 1% 72 6% g 67 6% ** ** 160 13% 20 12% bcd 1 2% 1 2% * 1% 160 13% bcd 27 8% 8 6% 153 14% g 137 12% ** ** Never do this 1066 87% 153 88% 87 98% ae 66 98% ae 21 99% ae 1066 87% 313 92% 119 94% h 966 86% 982 88% ** ** QUARTERLY 85 7% 9 5% bcd 1 1% 1 1% * 1% 85 7% bcd 15 4% 6 5% 80 7% 70 6% ** ** EVER DO THIS Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 134 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 116 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15I HOW OFTEN GO ONLINE FOR - Making or receiving calls over the internet (e.g. Skype) Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 155 13% 24 14% 9 10% 7 11% 2 10% 155 13% 22 6% 13 10% 144 13% 137 12% ** ** Do this at least every 3 months 160 13% 20 12% 6 6% 4 6% 1 7% 160 13% bcd 26 8% 13 10% 149 13% 134 12% ** ** Do this but less often 128 10% 17 10% b 4 4% 3 4% 1 5% 128 10% bcd 14 4% 6 5% 122 11% g 111 10% ** ** EVER DO THIS 443 36% 60 35% bcd 19 21% 14 21% 5 22% 443 36% bcd 61 18% 32 25% 416 37% g 382 34% ** ** Never do this 782 64% 113 65% 70 79% ae 53 79% ae 17 78% ae 782 64% 279 82% 95 75% h 702 63% 737 66% ** ** QUARTERLY 315 26% 44 25% b 15 17% 11 17% 4 17% 315 26% bcd 47 14% 26 21% 293 26% 271 24% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 135 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 117 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15J HOW OFTEN GO ONLINE FOR - Doing an online course to achieve a qualification Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 45 4% 2 1% 2 2% 2 2% -% 45 4% d 9 3% 6 5% 41 4% 45 4% ** ** Do this at least every 3 months 51 4% 4 2% b * *% -% * 1% 51 4% bcd 6 2% 2 2% 49 4% 40 4% ** ** Do this but less often 116 9% 13 7% bc 1 1% 1 1% 1 3% 116 9% bcd 12 4% 5 4% 111 10% g 94 8% ** ** EVER DO THIS 212 17% 19 11% bcd 3 3% 2 3% 1 4% 212 17% abcd 27 8% 13 11% 201 18% g 179 16% ** ** Never do this 1013 83% 154 89% e 86 97% ae 65 97% ae 20 96% ae 1013 83% 313 92% 114 89% h 917 82% 940 84% ** ** QUARTERLY 96 8% 6 4% 2 2% 2 2% * 1% 96 8% abcd 15 4% 8 6% 90 8% 85 8% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 136 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 118 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15K HOW OFTEN GO ONLINE FOR - Looking at job opportunities Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 198 16% 15 9% bcd -% -% -% 198 16% abcd 64 19% 14 11% 187 17% g 190 17% ** ** Do this at least every 3 months 221 18% 14 8% bd 2 3% 2 4% d -% 221 18% abcd 43 13% 13 10% 212 19% g 185 17% ** ** Do this but less often 217 18% 16 9% bd 3 3% 3 4% * 2% 217 18% abcd 37 11% 17 13% 202 18% 194 17% ** ** EVER DO THIS 636 52% 45 26% bcd 5 6% 5 7% * 2% 636 52% abcd 144 42% 44 34% 602 54% g 569 51% ** ** Never do this 589 48% 129 74% e 83 94% ae 62 93% ae 21 98% ae 589 48% 196 58% 84 66% h 516 46% 549 49% ** ** QUARTERLY 419 34% 29 17% bcd 2 3% 2 4% d -% 419 34% abcd 107 32% 27 21% 400 36% g 376 34% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 137 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 119 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15L HOW OFTEN GO ONLINE FOR - Visiting dating websites (like match.com, Dating Direct or eHarmony etc.) Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 17 1% 3 1% * 1% * *% * 1% 17 1% 4 1% 2 2% 15 1% 15 1% ** ** Do this at least every 3 months 18 1% 1 1% 1 1% 1 1% -% 18 1% 7 2% -% 18 2% 14 1% ** ** Do this but less often 41 3% 6 3% d 1 1% 1 2% -% 41 3% d 9 3% 5 4% 37 3% 36 3% ** ** EVER DO THIS 76 6% 9 5% d 2 3% 2 3% * 1% 76 6% bd 20 6% 8 6% 70 6% 66 6% ** ** Never do this 1149 94% 164 95% 86 97% e 65 97% 21 99% ae 1149 94% 320 94% 120 94% 1048 94% 1053 94% ** ** QUARTERLY 36 3% 4 2% 1 1% 1 1% * 1% 36 3% 11 3% 2 2% 33 3% 29 3% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 138 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 120 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15M HOW OFTEN GO ONLINE FOR - Sign an online petition Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 24 2% 3 2% b -% -% -% 24 2% b 3 1% 4 3% 21 2% 23 2% ** ** Do this at least every 3 months 74 6% 17 10% bce 3 4% 2 3% 1 5% 74 6% 11 3% 8 6% 68 6% 70 6% ** ** Do this but less often 163 13% 25 14% d 11 13% 10 14% d 1 7% 163 13% d 28 8% 17 14% 149 13% 159 14% ** ** EVER DO THIS 261 21% 45 26% bd 14 16% 12 18% 2 11% 261 21% d 43 13% 29 23% 238 21% 252 23% ** ** Never do this 965 79% 128 74% 74 84% a 55 82% 19 89% ae 965 79% 297 87% 98 77% 880 79% 867 77% ** ** QUARTERLY 98 8% 20 12% bcd 3 4% 2 3% 1 5% 98 8% bc 14 4% 12 9% 89 8% 93 8% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 139 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 121 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15N HOW OFTEN GO ONLINE FOR - Contact a local councillor or your MP online Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 18 1% 3 2% b -% -% -% 18 1% b 3 1% 2 2% 17 1% 17 2% ** ** Do this at least every 3 months 43 4% 15 9% be 3 4% 2 4% 1 3% 43 4% 7 2% 3 2% 40 4% 37 3% ** ** Do this but less often 97 8% 20 11% 6 7% 4 6% 2 9% 97 8% 20 6% 12 10% 87 8% 87 8% ** ** 158 13% 38 22% bcde 9 10% 6 9% 3 13% 158 13% 30 9% 17 13% 143 13% 142 13% ** ** Never do this 1067 87% 136 78% 80 90% a 61 91% a 18 87% a 1067 87% a 310 91% 110 87% 975 87% 977 87% ** ** QUARTERLY 61 5% 18 11% bcde 3 4% 2 4% 1 3% 61 5% 10 3% 5 4% 57 5% 55 5% ** ** EVER DO THIS Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 140 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 122 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15O HOW OFTEN GO ONLINE FOR - Looking at websites for news about, or events in your local area/ the local community Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Do this at least once a week 160 13% 26 15% b 8 9% 6 9% 2 8% 160 13% 34 10% 20 16% 142 13% 145 13% ** ** Do this at least every 3 months 341 28% 43 25% 21 24% 16 24% 5 25% 341 28% 76 22% 30 24% 317 28% 313 28% ** ** Do this but less often 241 20% 38 22% 16 18% 12 18% 4 19% 241 20% 50 15% 23 18% 220 20% 215 19% ** ** EVER DO THIS 741 61% 107 62% bc 45 51% 34 50% 11 52% 741 61% bc 160 47% 74 58% 679 61% 673 60% ** ** Never do this 484 39% 66 38% 44 49% ae 33 50% ae 10 48% 484 39% 179 53% 53 42% 439 39% 446 40% ** ** QUARTERLY 501 41% 69 40% 29 33% 22 33% 7 33% 501 41% b 111 33% 51 40% 459 41% 458 41% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 141 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 123 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF USE OF THE INTERNET AT LEAST ONCE A WEEK Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Sending and receiving emails 985 80% 142 82% d 66 75% 51 76% 15 71% 985 80% bd 231 68% 94 74% 906 81% g 902 81% ** ** General surfing/ browsing the internet 976 80% 125 72% d 57 64% 45 67% d 12 55% 976 80% abcd 246 72% 95 75% 900 80% 891 80% ** ** Looking at social networking sites 678 55% 55 32% bcd 16 18% 13 20% 3 14% 678 55% abcd 169 50% 57 45% 635 57% g 627 56% ** ** Finding information for your work/ job/ studies 516 42% 61 35% bcd 9 10% 7 11% 1 7% 516 42% bcd 65 19% 40 31% 486 43% g 465 42% ** ** Banking and paying bills online 481 39% 64 37% bd 22 25% d 19 28% d 3 16% 481 39% bcd 107 32% 40 32% 447 40% g 444 40% ** ** Looking at news websites 413 34% 53 31% 24 27% 18 27% 5 24% 413 34% bd 90 26% 45 35% 376 34% 384 34% ** ** Watch online or download short video clips 354 29% 28 16% bcd 6 7% 4 7% 1 6% 354 29% abcd 76 22% 33 26% 328 29% 321 29% ** ** Using online chat rooms or Instant Messaging 331 27% 27 16% bcd 6 6% 5 7% 1 6% 331 27% abcd 70 21% 21 17% 318 28% g 297 27% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 142 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 123 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF USE OF THE INTERNET AT LEAST ONCE A WEEK Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Listen to or download music online 302 25% 14 8% bc 2 3% 1 2% 1 5% 302 25% abcd 61 18% 30 24% 278 25% 281 25% ** ** Watch online or download TV programmes or films 276 23% 32 18% bcd 5 6% 4 6% 1 6% 276 23% bcd 48 14% 26 21% 253 23% 258 23% ** ** Buying and selling things online 270 22% 24 14% bc 6 7% 4 7% 1 7% 270 22% abcd 57 17% 24 19% 249 22% 258 23% ** ** 258 21% 28 16% bcd 7 8% 6 8% 2 8% 258 21% bcd 44 13% 17 14% 244 22% g 240 21% ** ** Playing games online 228 19% 20 11% 7 8% 6 9% 1 6% 228 19% abcd 69 20% 37 29% h 202 18% 221 20% ** ** Looking at job opportunities 198 16% 15 9% bcd -% -% -% 198 16% abcd 64 19% 14 11% 187 17% g 190 17% ** ** Send or receive Twitter updates 174 14% 5 3% 3 3% 2 3% 1 3% 174 14% abcd 33 10% 6 5% 168 15% g 157 14% ** ** Downloading software 169 14% 12 7% 3 4% 3 4% * 2% 169 14% abcd 41 12% 16 13% 156 14% 157 14% ** ** Finding information for your leisure time including cinema and live music Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 143 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 123 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF USE OF THE INTERNET AT LEAST ONCE A WEEK Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Looking at websites for news about, or events in your local area/ the local community DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 160 13% 26 15% b 8 9% 6 9% 2 8% 160 13% 34 10% 20 16% 142 13% 145 13% ** ** 157 13% 17 10% bd 4 5% 4 5% 1 3% 157 13% bcd 24 7% 14 11% 145 13% 145 13% ** ** 155 13% 24 14% 9 10% 7 11% 2 10% 155 13% 22 6% 13 10% 144 13% 137 12% ** ** 130 11% 14 8% bcd 1 1% 1 1% * 1% 130 11% bcd 14 4% 12 10% 120 11% 124 11% ** ** 129 11% 17 10% 5 6% 4 6% 1 7% 129 11% b 21 6% 10 8% 123 11% 118 11% ** ** Finding information about health related issues 124 10% 11 7% 6 7% 4 7% 2 9% 124 10% 26 8% 20 16% h 109 10% 110 10% ** ** Finding information for booking holidays 111 9% 16 9% b 4 4% 3 4% 1 4% 111 9% bcd 13 4% 9 7% 102 9% 96 9% ** ** Listening to radio stations online Making or receiving calls over the internet (e.g Skype) Maintaining a website or weblog/ blog Finding information about public services provided by local or national government Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 144 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 123 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF USE OF THE INTERNET AT LEAST ONCE A WEEK Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Complete government processes online 94 8% 7 4% 4 5% 3 4% 1 6% 94 8% 17 5% 4 3% 91 8% g 87 8% ** ** Looking at political/ campaign/ issues websites 73 6% 11 6% bc 2 2% 1 1% 1 4% 73 6% bc 7 2% 8 6% 66 6% 64 6% ** ** Doing an online course to achieve a qualification 45 4% 2 1% 2 2% 2 2% -% 45 4% d 9 3% 6 5% 41 4% 45 4% ** ** Looking at adult-only websites 37 3% 3 2% 1 1% * 1% * 1% 37 3% b 5 2% 3 2% 34 3% 34 3% ** ** Online gambling 34 3% 2 1% 2 2% 1 1% 1 3% 34 3% 12 3% 3 2% 32 3% 32 3% ** ** Sign an online petition 24 2% 3 2% b -% -% -% 24 2% b 3 1% 4 3% 21 2% 23 2% ** ** Contact a local councillor or your MP online 18 1% 3 2% b -% -% -% 18 1% b 3 1% 2 2% 17 1% 17 2% ** ** Visiting dating websites 17 1% 3 1% * 1% * *% * 1% 17 1% 4 1% 2 2% 15 1% 15 1% ** ** 1020 83% 144 83% 68 77% 53 78% 16 74% 1020 83% bd 248 73% 97 77% 940 84% g 938 84% ** ** COMMUNICATION Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 145 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 123 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF USE OF THE INTERNET AT LEAST ONCE A WEEK Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 GENERAL SURFING/ BROWSING 976 80% 125 72% d 57 64% 45 67% d 12 55% 976 80% abcd 246 72% 95 75% 900 80% 891 80% ** ** SOCIAL NETWORKING 696 57% 55 32% bd 18 21% 15 22% 3 15% 696 57% abcd 173 51% 58 45% 652 58% g 643 57% ** ** TRANSACTIONS 631 51% 76 44% bcd 25 29% 21 31% 5 23% 631 51% bcd 144 42% 52 41% 587 52% g 584 52% ** ** ENTERTAINMENT 588 48% 57 33% bcd 17 19% 14 20% 4 18% 588 48% abcd 140 41% 58 46% 541 48% 543 48% ** ** WORK/ STUDIES INFORMATION 578 47% 64 37% bcd 9 10% 7 11% 1 7% 578 47% abcd 98 29% 44 34% 543 49% g 524 47% ** ** NEWS 413 34% 53 31% 24 27% 18 27% 5 24% 413 34% bd 90 26% 45 35% 376 34% 384 34% ** ** PUBLIC/ CIVIC 308 25% 41 23% bc 13 15% 9 14% 4 18% 308 25% bc 59 17% 33 26% 282 25% 279 25% ** ** LEISURE INFORMATION 292 24% 31 18% b 9 11% 7 10% 2 11% 292 24% bcd 52 15% 23 18% 273 24% 270 24% ** ** MAINTAIN WEBSITE 130 11% 14 8% bcd 1 1% 1 1% * 1% 130 11% bcd 14 4% 12 10% 120 11% 124 11% ** ** HEALTH INFORMATION 124 10% 11 7% 6 7% 4 7% 2 9% 124 10% 26 8% 20 16% h 109 10% 110 10% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 146 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 123 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF USE OF THE INTERNET AT LEAST ONCE A WEEK Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total NONE OF THESE DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 11 12% ae 8 12% ae 2 11% ae Significance Level: 95% Unweighted total AGE/SEG 57 5% 8 5% 57 5% 26 8% 7 6% EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 49 4% 42 4% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 147 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 124 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF USE OF THE INTERNET AT LEAST ONCE A WEEK FOR PUBLIC/CIVIC ACTIVITIES Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Looking at websites for news about , or events in your local area/ the local community DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 160 13% 26 15% b 8 9% 6 9% 2 8% 160 13% 34 10% 20 16% 142 13% 145 13% ** ** 129 11% 17 10% 5 6% 4 6% 1 7% 129 11% b 21 6% 10 8% 123 11% 118 11% ** ** Complete government processes online 94 8% 7 4% 4 5% 3 4% 1 6% 94 8% 17 5% 4 3% 91 8% g 87 8% ** ** Looking at political/ campaign/ issues websites 73 6% 11 6% bc 2 2% 1 1% 1 4% 73 6% bc 7 2% 8 6% 66 6% 64 6% ** ** Sign an online petition 24 2% 3 2% b -% -% -% 24 2% b 3 1% 4 3% 21 2% 23 2% ** ** Contact a local councillor or your MP online 18 1% 3 2% b -% -% -% 18 1% b 3 1% 2 2% 17 1% 17 2% ** ** ANY OF THESE 308 25% 41 23% bc 13 15% 9 14% 4 18% 308 25% bc 59 17% 33 26% 282 25% 279 25% ** ** NONE OF THESE 918 75% 133 77% 76 85% ae 58 86% ae 17 82% 918 75% 281 83% 94 74% 836 75% 840 75% ** ** Finding information about public services provided by local or national government Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 148 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 125 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF USE OF THE INTERNET AT ALL Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 Significance Level: 95% Unweighted total AGE/SEG 1220 EMG WHITE i NON-WHITE ~j 1296 82 965 150 210 135 122 965 305 121 866 892 68 Total 1225 173 89 67 21 1225 340 127 1118 1119 75 Sending and receiving emails 1154 94% 164 95% 83 94% 64 95% 19 90% 1154 94% 297 87% 111 87% 1058 95% g 1049 94% ** ** General surfing/ browsing the internet 1108 90% 150 86% d 70 79% 54 80% 16 77% 1108 90% bcd 290 85% 108 85% 1019 91% g 1008 90% ** ** 1001 82% 129 74% bcd 48 54% 36 53% 12 55% 1001 82% abcd 227 67% 91 72% 923 83% g 909 81% ** ** Buying and selling things online 999 82% 129 74% bcd 53 60% 42 62% 11 52% 999 82% abcd 236 70% 89 70% 922 82% g 911 81% ** ** Finding information for booking holidays 981 80% 144 83% bcd 63 71% 49 73% 13 63% 981 80% bd 215 63% 86 67% 906 81% g 888 79% ** ** Finding information about health related issues 913 75% 134 77% bcd 57 65% 45 67% 12 59% 913 75% bcd 204 60% 90 71% 838 75% 820 73% ** ** 906 74% 132 76% bcd 54 61% 42 62% 13 60% 906 74% bcd 201 59% 83 65% 838 75% g 820 73% ** ** 870 71% 119 69% d 55 63% 44 65% 11 54% 870 71% bd 203 60% 87 69% 799 71% 784 70% ** ** Finding information for your leisure time including cinema and live music Finding information about public services provided by local or national government Looking at news websites Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 149 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 125 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF USE OF THE INTERNET AT ALL Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Finding information for your work/ job/ studies 838 68% 100 58% bcd 22 25% 18 26% 4 21% 838 68% abcd 147 43% 62 49% 787 70% g 749 67% ** ** Looking at social networking sites 823 67% 64 37% bd 23 26% d 20 30% d 3 16% 823 67% abcd 195 58% 66 52% 774 69% g 747 67% ** ** Banking and paying bills online 792 65% 102 59% bd 42 48% d 35 51% d 8 36% 792 65% bcd 170 50% 63 50% 738 66% g 722 65% ** ** Watch online or download short video clips 756 62% 79 45% bcd 24 27% d 20 30% d 3 16% 756 62% abcd 173 51% 67 52% 698 62% g 679 61% ** ** 741 61% 107 62% bc 45 51% 34 50% 11 52% 741 61% bc 160 47% 74 58% 679 61% 673 60% ** ** Complete government processes online 735 60% 98 56% bcd 38 43% 30 44% 8 40% 735 60% bcd 140 41% 55 43% 689 62% g 668 60% ** ** Listen to or download music online 657 54% 51 29% bcd 14 15% 11 16% 3 13% 657 54% abcd 142 42% 58 46% 610 55% g 599 53% ** ** Looking at websites for news about , or events in your local area/ the local community Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 150 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 125 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF USE OF THE INTERNET AT ALL Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Downloading software 654 53% 61 35% d 24 27% d 20 30% d 4 17% 654 53% abcd 142 42% 50 39% 616 55% g 596 53% ** ** Watch online or download TV programmes or films 650 53% 78 45% bcd 23 25% 18 27% 4 21% 650 53% abcd 145 43% 53 42% 605 54% g 583 52% ** ** Looking at job opportunities 636 52% 45 26% bcd 5 6% 5 7% * 2% 636 52% abcd 144 42% 44 34% 602 54% g 569 51% ** ** Using online chat rooms or Instant Messaging 554 45% 44 25% bd 15 17% 13 19% d 2 10% 554 45% abcd 122 36% 41 32% 524 47% g 484 43% ** ** Playing games online 452 37% 37 21% bc 11 13% 8 12% 3 14% 452 37% abcd 115 34% 46 36% 417 37% 411 37% ** ** 443 36% 60 35% bcd 19 21% 14 21% 5 22% 443 36% bcd 61 18% 32 25% 416 37% g 382 34% ** ** Listening to radio stations online 402 33% 52 30% bcd 13 15% 11 16% 2 11% 402 33% bcd 74 22% 33 26% 375 34% g 359 32% ** ** Looking at political/ campaign/ issues websites 398 32% 53 31% bc 17 20% 13 19% 5 23% 398 32% bcd 59 17% 29 23% 374 33% g 346 31% ** ** Making or receiving calls over the internet (e.g Skype) Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 151 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 125 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF USE OF THE INTERNET AT ALL Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Send or receive Twitter updates 299 24% 13 8% 6 7% 5 8% 1 4% 299 24% abcd 60 18% 18 14% 285 26% g 258 23% ** ** Maintaining a website or weblog/ blog 283 23% 26 15% bcd 6 7% 5 8% 1 3% 283 23% abcd 39 12% 22 17% 268 24% 255 23% ** ** Sign an online petition 261 21% 45 26% bd 14 16% 12 18% 2 11% 261 21% d 43 13% 29 23% 238 21% 252 23% ** ** Doing an online course to achieve a qualification 212 17% 19 11% bcd 3 3% 2 3% 1 4% 212 17% abcd 27 8% 13 11% 201 18% g 179 16% ** ** Looking at adult-only websites 160 13% 20 12% bcd 1 2% 1 2% * 1% 160 13% bcd 27 8% 8 6% 153 14% g 137 12% ** ** Contact a local councillor or your MP online 158 13% 38 22% bcde 9 10% 6 9% 3 13% 158 13% 30 9% 17 13% 143 13% 142 13% ** ** Online gambling 105 9% 7 4% 2 2% 1 1% 1 4% 105 9% abc 27 8% 7 5% 99 9% 100 9% ** ** 76 6% 9 5% d 2 3% 2 3% * 1% 76 6% bd 20 6% 8 6% 70 6% 66 6% ** ** Visiting dating websites Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 152 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 125 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF USE OF THE INTERNET AT ALL Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 Significance Level: 95% Unweighted total AGE/SEG 1220 EMG WHITE i NON-WHITE ~j 1296 82 965 150 210 135 122 965 305 121 866 892 68 Total 1225 173 89 67 21 1225 340 127 1118 1119 75 COMMUNICATION 1169 95% 165 95% 83 94% 64 95% 19 91% 1169 95% d 304 90% 112 88% 1073 96% g 1062 95% ** ** GENERAL SURFING/ BROWSING 1108 90% 150 86% d 70 79% 54 80% 16 77% 1108 90% bcd 290 85% 108 85% 1019 91% g 1008 90% ** ** LEISURE INFORMATION 1106 90% 154 89% bcd 69 78% 53 79% 16 74% 1106 90% bcd 267 78% 106 83% 1016 91% g 1004 90% ** ** TRANSACTIONS 1091 89% 146 84% bcd 62 70% 49 72% 14 64% 1091 89% abcd 267 79% 101 79% 1005 90% g 996 89% ** ** PUBLIC/ CIVIC 1051 86% 148 86% bc 67 76% 51 75% 17 79% 1051 86% bcd 257 76% 105 82% 963 86% 954 85% ** ** ENTERTAINMENT 969 79% 117 67% bcd 42 47% 33 49% 9 43% 969 79% abcd 238 70% 94 74% 891 80% 875 78% ** ** WORK/ STUDIES INFORMATION 942 77% 106 61% bcd 23 26% 18 27% 5 23% 942 77% abcd 197 58% 68 54% 886 79% g 846 76% ** ** HEALTH INFORMATION 913 75% 134 77% bcd 57 65% 45 67% 12 59% 913 75% bcd 204 60% 90 71% 838 75% 820 73% ** ** NEWS 870 71% 119 69% d 55 63% 44 65% 11 54% 870 71% bd 203 60% 87 69% 799 71% 784 70% ** ** SOCIAL NETWORKING 842 69% 67 39% bd 25 29% d 22 32% d 4 17% 842 69% abcd 202 60% 69 55% 790 71% g 761 68% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 153 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 125 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF USE OF THE INTERNET AT ALL Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total MAINTAIN WEBSITE ONLY EMAIL/ BROWSING AND NO OTHER USES ONLY EMAIL/ BROWSING/ LEISURE INFO AND NO OTHER USES ONLY EMAIL/ BROWSING/ LEISURE/ HOLIDAYS INFO AND NO OTHER USES NONE OF THESE DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 283 23% 26 15% bcd 6 7% 5 8% 1 3% 283 23% abcd 39 12% 22 17% 268 24% 255 23% ** ** 8 1% 3 2% 1 2% 1 1% 1 3% e 8 1% 6 2% 1 1% 6 1% 8 1% ** ** 9 1% 3 2% 2 3% e 1 2% 1 4% e 9 1% 7 2% 2 1% 7 1% 9 1% ** ** 10 1% 4 2% e 3 4% e 2 3% e 1 5% e 10 1% 8 2% 2 1% 8 1% 10 1% ** ** 3 *% -% 1 1% e 1 2% e * 1% 3 *% 3 1% -% 3 *% 3 *% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 154 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 126 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF USE OF THE INTERNET AT ALL FOR PUBLIC/CIVIC ACTIVITIES Base : Those who go online at home (on any device) or elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 906 74% 132 76% bcd 54 61% 42 62% 13 60% 906 74% bcd 201 59% 83 65% 838 75% g 820 73% ** ** 741 61% 107 62% bc 45 51% 34 50% 11 52% 741 61% bc 160 47% 74 58% 679 61% 673 60% ** ** Complete government processes online 735 60% 98 56% bcd 38 43% 30 44% 8 40% 735 60% bcd 140 41% 55 43% 689 62% g 668 60% ** ** Looking at political/ campaign/ issues websites 398 32% 53 31% bc 17 20% 13 19% 5 23% 398 32% bcd 59 17% 29 23% 374 33% g 346 31% ** ** Sign an online petition 261 21% 45 26% bd 14 16% 12 18% 2 11% 261 21% d 43 13% 29 23% 238 21% 252 23% ** ** Contact a local councillor or your MP online 158 13% 38 22% bcde 9 10% 6 9% 3 13% 158 13% 30 9% 17 13% 143 13% 142 13% ** ** 1051 86% 148 86% bc 67 76% 51 75% 17 79% 1051 86% bcd 257 76% 105 82% 963 86% 954 85% ** ** 174 14% 25 14% 21 24% ae 17 25% ae 4 21% e 174 14% 83 24% 22 18% 155 14% 165 15% ** ** Significance Level: 95% Unweighted total Effective Weighted Sample Total Finding information about public services provided by local or national government Looking at websites for news about , or events in your local area/ the local community ANY OF THESE NONE OF THESE WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 155 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 127 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. TYPES OF USE OF THE INTERNET EVER MADE (CATEGORY OVER-CODES FROM IN14/IN15) DOES NOT INCLUDE 'GENERAL SURFING/ BROWSING' Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 Significance Level: 95% Unweighted total AGE/SEG 1220 EMG WHITE i NON-WHITE ~j 1296 82 965 150 210 135 122 965 305 121 866 892 68 Total 1225 173 89 67 21 1225 340 127 1118 1119 75 EMAIL 1154 94% 164 95% 83 94% 64 95% 19 90% 1154 94% 297 87% 111 87% 1058 95% g 1049 94% ** ** INFORMATION (PERSONAL) 1152 94% 162 93% bd 77 87% 59 87% 18 85% 1152 94% bcd 295 87% 116 91% 1056 94% 1048 94% ** ** BUYING AND SELLING 999 82% 129 74% bcd 53 60% 42 62% 11 52% 999 82% abcd 236 70% 89 70% 922 82% g 911 81% ** ** GOVERNMENT SITES 996 81% 142 82% bcd 61 69% 47 70% 13 64% 996 81% bcd 232 68% 93 73% 919 82% g 904 81% ** ** INFORMATION (WORK/ COLLEGE/ SCHOOL) 942 77% 106 61% bcd 23 26% 18 27% 5 23% 942 77% abcd 197 58% 68 54% 886 79% g 846 76% ** ** HEALTH 913 75% 134 77% bcd 57 65% 45 67% 12 59% 913 75% bcd 204 60% 90 71% 838 75% 820 73% ** ** SOCIAL NETWORKING SITES 842 69% 67 39% bd 25 29% d 22 32% d 4 17% 842 69% abcd 202 60% 69 55% 790 71% g 761 68% ** ** BANKING/ PAYING BILLS 792 65% 102 59% bd 42 48% d 35 51% d 8 36% 792 65% bcd 170 50% 63 50% 738 66% g 722 65% ** ** WATCHING VIDEO CLIPS/ WEBCASTS 756 62% 79 45% bcd 24 27% d 20 30% d 3 16% 756 62% abcd 173 51% 67 52% 698 62% g 679 61% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 156 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 127 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. TYPES OF USE OF THE INTERNET EVER MADE (CATEGORY OVER-CODES FROM IN14/IN15) DOES NOT INCLUDE 'GENERAL SURFING/ BROWSING' Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 COMMUNICATIONS 721 59% 80 46% bcd 28 32% 23 34% 5 25% 721 59% abcd 152 45% 55 43% 677 61% g 636 57% ** ** MUSIC 657 54% 51 29% bcd 14 15% 11 16% 3 13% 657 54% abcd 142 42% 58 46% 610 55% g 599 53% ** ** DOWNLOADING SOFTWARE 654 53% 61 35% d 24 27% d 20 30% d 4 17% 654 53% abcd 142 42% 50 39% 616 55% g 596 53% ** ** WATCHING TV CONTENT 650 53% 78 45% bcd 23 25% 18 27% 4 21% 650 53% abcd 145 43% 53 42% 605 54% g 583 52% ** ** CIVIC INVOLVEMENT 532 43% 76 44% 32 36% 24 36% 8 37% 532 43% b 95 28% 49 39% 492 44% 476 43% ** ** GAMES 452 37% 37 21% bc 11 13% 8 12% 3 14% 452 37% abcd 115 34% 46 36% 417 37% 411 37% ** ** RADIO 402 33% 52 30% bcd 13 15% 11 16% 2 11% 402 33% bcd 74 22% 33 26% 375 34% g 359 32% ** ** 283 23% 26 15% bcd 6 7% 5 8% 1 3% 283 23% abcd 39 12% 22 17% 268 24% 255 23% ** ** 105 9% 7 4% 2 2% 1 1% 1 4% 105 9% abc 27 8% 7 5% 99 9% 100 9% ** ** UPLOADING/ ADDING CONTENT TO THE INTERNET ONLINE GAMBLING Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 157 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 127 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. TYPES OF USE OF THE INTERNET EVER MADE (CATEGORY OVER-CODES FROM IN14/IN15) DOES NOT INCLUDE 'GENERAL SURFING/ BROWSING' Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total NONE OF THESE DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG 7 1% 1 *% 2 3% e 2 3% e * 2% e 7 1% 5 2% 1 1% EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 6 1% 7 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 158 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 128 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. COUNT OF TYPES OF USE OF THE INTERNET EVER MADE (CATEGORY OVER-CODES FROM IN14/IN15) DOES NOT INCLUDE 'GENERAL SURFING/ BROWSING' Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total NONE DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 7 1% 1 *% 2 3% e 2 3% e * 2% e 7 1% 5 2% 1 1% 6 1% 7 1% ** ** NARROW - 1-6 TYPES 217 18% 50 29% e 40 45% ae 28 41% ae 12 58% abce 217 18% 107 31% 39 31% h 182 16% 205 18% ** ** MEDIUM - 7-10 TYPES 341 28% 57 33% 34 38% e 27 40% e 7 33% 341 28% 114 33% 38 30% 310 28% 318 28% ** ** BROAD - 11-18 TYPES 661 54% 66 38% bcd 12 14% d 11 16% d 1 6% 661 54% abcd 114 34% 50 39% 620 55% g 589 53% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 159 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 129 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15AA Thinking now about all the different websites that you visit in a typical week for whatever purpose, whether that's at work, at home or elsewhere. How many different websites would you say you visit in a typical week? (BASED ON ACTUAL RESPONSES ONLY) Base : Those who go online at home (on any device) or elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 Total 1225 173 89 67 21 1225 340 Base for % 1024 152 73 55 18 1024 285 Significance Level: 95% Unweighted total Effective Weighted Sample NONE EMG WHITE i NON-WHITE ~j 1220 1296 82 866 892 68 127 1118 1119 75 115 928 953 49 8 1% -% 1 1% 1 1% * 2% a 8 1% 5 2% -% 8 1% 5 1% ** ** 1-4 229 22% 49 32% e 30 42% e 21 38% e 10 53% abce 229 22% 97 34% 35 30% h 200 22% 214 22% ** ** 5-10 402 39% 62 41% 25 34% 19 34% 6 33% 402 39% 108 38% 40 35% 370 40% 371 39% ** ** 11-20 186 18% 23 15% 12 16% d 10 19% d 1 8% 186 18% d 39 14% 20 18% 170 18% 172 18% ** ** 21-30 94 9% 6 4% 2 2% 2 3% * 1% 94 9% abcd 17 6% 6 5% 88 10% 92 10% ** ** 31-40 39 4% 6 4% bd 1 1% 1 1% -% 39 4% bd 8 3% 5 4% 33 4% 37 4% ** ** OVER 40 66 6% 5 3% 3 4% 2 4% * 3% 66 6% 12 4% 9 8% 59 6% 62 7% ** ** 1-10 631 62% 111 73% e 55 76% e 40 72% e 16 86% abce 631 62% 206 72% 75 65% 570 61% 585 61% ** ** 11-20 186 18% 23 15% 12 16% d 10 19% d 1 8% 186 18% d 39 14% 20 18% 170 18% 172 18% ** ** SUMMARY CODES Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 160 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 129 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN15AA Thinking now about all the different websites that you visit in a typical week for whatever purpose, whether that's at work, at home or elsewhere. How many different websites would you say you visit in a typical week? (BASED ON ACTUAL RESPONSES ONLY) Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total 21 OR MORE DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG 199 19% 17 11% d 5 7% 4 8% 1 3% 199 19% abcd 36 12% 20 18% EMG WHITE i NON-WHITE ~j 1220 1296 82 866 892 68 1118 1119 75 181 19% 192 20% ** ** Don't know 202 21 16 13 3 202 55 12 190 166 ** Mean number 18.9 13.8 d 31.90 2.47 10.8 12.2 d 25.13 2.30 6.6 18.9 bd 48.09 1.41 12.6 18.5 18.9 19.5 ** 21.30 1.01 36.94 3.09 48.70 1.53 49.66 1.50 ** ** Standard deviation Standard error Columns Tested: a,b,c,d,e - g,h - i,j 48.09 1.41 22.51 1.48 10.94 1.04 Prepared by Saville Rossiter-Base : 01727 899 399 Page 161 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 130 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN16 Can you tell me if you intend to get internet access at home, through a computer, laptop or netbook in the next year or so? Base : Those who do not have internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 412 55 231 99 132 412 326 124 Effective Weighted Sample 317 44 216 90 126 317 269 Total 324 49 156 62 94 324 242 Significance Level: 95% EMG WHITE i NON-WHITE ~j 288 391 20 116 222 299 18 100 239 301 20 Yes 33 10% ** ** 7 5% ** ** 5 6% 33 10% b 22 9% 6 6% 29 12% g 30 10% ** ** No 230 71% ** ** 141 91% e ** ** 87 93% e 230 71% 190 78% 88 87% h 157 66% 221 73% ** ** 61 19% ** ** 7 5% ** ** 1 1% 61 19% bd 30 12% 7 7% 53 22% g 50 17% ** ** Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 162 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 131 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN17 And can you tell me what your reasons are for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 Base for % 218 32 140 53 86 218 I'm not interested in the internet 121 55% ** ** 91 65% e ** ** 59 68% e 121 55% I don't need it 107 49% ** ** 66 47% ** ** 39 45% It's not for people of my age 44 20% ** ** 40 28% e ** ** I don't have a computer 39 18% ** ** 28 20% I can't afford a computer 39 18% ** ** I would not use it enough 30 14% I don't know how to use a computer EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 185 85 148 209 10 106 58% 53 62% 78 53% 115 55% ** ** 107 49% 84 45% 39 46% 77 52% 99 47% ** ** 28 33% e 44 20% 41 22% 26 30% h 20 13% 40 19% ** ** ** ** 16 18% 39 18% 31 17% 22 25% 24 16% 38 18% ** ** 14 10% ** ** 5 6% 39 18% bd 33 18% 18 21% 26 17% 38 18% ** ** ** ** 17 12% ** ** 11 12% 30 14% 20 11% 10 11% 22 15% 26 13% ** ** 28 13% ** ** 24 17% ** ** 14 17% 28 13% 29 16% 19 22% h 15 10% 28 13% ** ** I don't have time to use it/ I'm too busy 16 7% ** ** 4 3% ** ** 3 3% 16 7% b 4 2% 1 1% 15 10% g 15 7% ** ** It's too expensive 15 7% ** ** 4 3% ** ** 1 1% 15 7% bd 13 7% 4 5% 11 7% 15 7% ** ** Significance Level: 95% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 163 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 131 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN17 And can you tell me what your reasons are for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 Significance Level: 95% I can't justify the cost/ I need other things more EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 11 5% ** ** 4 3% ** ** 3 3% 11 5% 11 6% 4 4% 8 5% 11 5% ** ** 5 2% ** ** 3 2% ** ** 2 2% 5 2% 4 2% 5 6% h 1 1% 4 2% ** ** 4 2% ** ** -% ** ** -% 4 2% b 1 1% 1 2% 3 2% 4 2% ** ** I don't really know what it does 3 2% ** ** 2 1% ** ** 1 1% 3 2% 3 2% 2 3% 1 1% 3 2% ** ** I don't want to sign a 12/24 month contract 2 1% ** ** -% ** ** -% 2 1% 1 1% -% 2 2% 2 1% ** ** I don't have a landline telephone 2 1% ** ** * *% ** ** -% 2 1% 2 1% 1 2% 1 *% 2 1% ** ** I don't know where to get it from 1 1% ** ** -% ** ** -% 1 1% 1 1% -% 1 1% 1 1% ** ** I'm not sure what I would do if it breaks 1 1% ** ** -% ** ** -% 1 1% 1 1% -% 1 1% 1 1% ** ** I'm not sure it's available in my area 1 1% ** ** -% ** ** -% 1 1% -% 2 2% -% 1 1% ** ** I am worried about security/ ID theft/ Bank fraud/ privacy issues I'm satisfied with using the internet at work/ elsewhere Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 164 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 131 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN17 And can you tell me what your reasons are for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 Significance Level: 95% EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 I'm planning on moving house 1 1% ** ** -% ** ** -% 1 1% -% -% 1 1% 1 1% ** ** There is too much immoral content on the internet * *% ** ** * *% ** ** -% * *% 1 *% -% * *% * *% ** ** I'm satisfied with using the internet on other devices * *% ** ** -% ** ** -% * *% * *% -% * *% * *% ** ** Other 7 3% ** ** 5 3% ** ** 4 4% 7 3% 6 3% 4 5% 3 2% 7 3% ** ** 185 85% ** ** 128 92% e ** ** 82 95% e 185 85% 154 83% 76 88% 121 82% 177 84% ** ** COST 50 23% ** ** 18 13% ** ** 8 10% 50 23% bd 43 23% 22 25% 33 22% 49 23% ** ** ACCESS 45 21% ** ** 28 20% ** ** 16 18% 45 21% 34 19% 24 28% 27 18% 43 21% ** ** KNOWLEDGE & CONCERNS 35 16% ** ** 27 20% ** ** 17 20% 35 16% 34 19% 24 28% h 17 11% 34 16% ** ** Refused Columns Tested: a,b,c,d,e - g,h - i,j 12 ** 1 ** 1 5 2 9 12 ** INTEREST & USAGE Prepared by Saville Rossiter-Base : 01727 899 399 12 Page 165 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 132 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN18 And what is your main reason for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 Base for % 218 32 140 218 185 Significance Level: 95% EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 85 148 209 10 53 86 I'm not interested in the internet 80 37% ** ** 63 45% ** ** 42 49% e 80 37% 76 41% 33 38% 52 35% 78 37% ** ** I don't need it 54 25% ** ** 34 24% ** ** 18 21% 54 25% 40 22% 16 18% 43 29% 50 24% ** ** I can't afford a computer 15 7% ** ** 3 2% ** ** -% 15 7% bd 12 7% 6 7% 11 7% 15 7% ** ** I don't know how to use a computer 13 6% ** ** 13 10% ** ** 8 9% 13 6% 16 9% 9 11% 7 5% 13 6% ** ** It's not for people of my age 13 6% ** ** 14 10% ** ** 12 14% e 13 6% 14 8% 9 11% h 5 3% 12 6% ** ** I don't have a computer 9 4% ** ** 4 3% ** ** 1 2% 9 4% 5 3% 1 1% 8 5% 9 4% ** ** I would not use it enough 6 3% ** ** 1 1% ** ** 1 2% 6 3% 3 2% 1 1% 5 4% 5 3% ** ** It's too expensive 6 3% ** ** -% ** ** -% 6 3% b 6 3% 2 2% 4 3% 6 3% ** ** I don't have time to use it/ I'm too busy 5 2% ** ** 2 2% ** ** 1 1% 5 2% 2 1% -% 5 4% g 5 3% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 166 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 132 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN18 And what is your main reason for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 Significance Level: 95% I can't justify the cost/ I need other things more EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 5 2% ** ** -% ** ** -% 5 2% b 5 2% -% 5 3% 5 2% ** ** 3 1% ** ** -% ** ** -% 3 1% -% 1 2% 1 1% 3 1% ** ** 1 1% ** ** -% ** ** -% 1 1% -% 2 2% -% 1 1% ** ** 1 *% ** ** 1 *% ** ** 1 1% 1 *% 1 *% 1 1% -% 1 *% ** ** I don't really know what it does * *% ** ** -% ** ** -% * *% * *% 1 1% -% * *% ** ** There is too much immoral content on the internet * *% ** ** * *% ** ** -% * *% * *% -% * *% * *% ** ** Other 6 3% ** ** 3 2% ** ** 2 2% 6 3% 5 3% 4 5% 2 1% 6 3% ** ** 159 73% ** ** 115 82% e ** ** 75 87% e 159 73% 135 73% 59 69% 110 74% 150 72% ** ** 26 12% ** ** 3 2% ** ** -% 26 12% bd 22 12% 8 10% 20 13% 26 12% ** ** I'm satisfied with using the internet at work/ elsewhere I'm not sure it's available in my area I am worried about security/ ID theft/ Bank fraud/ privacy issues INTEREST & USAGE COST Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 167 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 132 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN18 And what is your main reason for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 Significance Level: 95% EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 KNOWLEDGE & CONCERNS 15 7% ** ** 14 10% ** ** 8 10% 15 7% 17 9% 11 12% h 7 5% 15 7% ** ** ACCESS 13 6% ** ** 4 3% ** ** 1 2% 13 6% 5 3% 4 4% 9 6% 13 6% ** ** Refused Columns Tested: a,b,c,d,e - g,h - i,j 12 ** 1 ** 1 12 5 2 9 12 ** Prepared by Saville Rossiter-Base : 01727 899 399 Page 168 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 133 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN17A And can you tell me what your reasons are for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 Base for % 218 32 140 53 86 218 I'm not interested in the internet 121 55% ** ** 91 65% e ** ** 59 68% e 121 55% I don't need it 107 49% ** ** 66 47% ** ** 39 45% It's not for people of my age 44 20% ** ** 40 28% e ** ** I don't have a computer 39 18% ** ** 28 20% I can't afford a computer 39 18% ** ** I would not use it enough 30 14% I don't know how to use a computer EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 185 85 148 209 10 106 58% 53 62% 78 53% 115 55% ** ** 107 49% 84 45% 39 46% 77 52% 99 47% ** ** 28 33% e 44 20% 41 22% 26 30% h 20 13% 40 19% ** ** ** ** 16 18% 39 18% 31 17% 22 25% 24 16% 38 18% ** ** 14 10% ** ** 5 6% 39 18% bd 33 18% 18 21% 26 17% 38 18% ** ** ** ** 17 12% ** ** 11 12% 30 14% 20 11% 10 11% 22 15% 26 13% ** ** 28 13% ** ** 24 17% ** ** 14 17% 28 13% 29 16% 19 22% h 15 10% 28 13% ** ** I don't have time to use it/ I'm too busy 16 7% ** ** 4 3% ** ** 3 3% 16 7% b 4 2% 1 1% 15 10% g 15 7% ** ** It's too expensive 15 7% ** ** 4 3% ** ** 1 1% 15 7% bd 13 7% 4 5% 11 7% 15 7% ** ** Significance Level: 95% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 169 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 133 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN17A And can you tell me what your reasons are for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 Significance Level: 95% I can't justify the cost/ I need other things more EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 11 5% ** ** 4 3% ** ** 3 3% 11 5% 11 6% 4 4% 8 5% 11 5% ** ** 5 2% ** ** 3 2% ** ** 2 2% 5 2% 4 2% 5 6% h 1 1% 4 2% ** ** 4 2% ** ** -% ** ** -% 4 2% b 1 1% 1 2% 3 2% 4 2% ** ** I don't really know what it does 3 2% ** ** 2 1% ** ** 1 1% 3 2% 3 2% 2 3% 1 1% 3 2% ** ** I don't want to sign a 12/24 month contract 2 1% ** ** -% ** ** -% 2 1% 1 1% -% 2 2% 2 1% ** ** I don't have a landline telephone 2 1% ** ** * *% ** ** -% 2 1% 2 1% 1 2% 1 *% 2 1% ** ** I don't know where to get it from 1 1% ** ** -% ** ** -% 1 1% 1 1% -% 1 1% 1 1% ** ** I'm not sure what I would do if it breaks 1 1% ** ** -% ** ** -% 1 1% 1 1% -% 1 1% 1 1% ** ** I'm not sure it's available in my area 1 1% ** ** -% ** ** -% 1 1% -% 2 2% -% 1 1% ** ** I am worried about security/ ID theft/ Bank fraud/ privacy issues I'm satisfied with using the internet at work/ elsewhere Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 170 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 133 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN17A And can you tell me what your reasons are for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 Significance Level: 95% EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 I'm planning on moving house 1 1% ** ** -% ** ** -% 1 1% -% -% 1 1% 1 1% ** ** There is too much immoral content on the internet * *% ** ** * *% ** ** -% * *% 1 *% -% * *% * *% ** ** I'm satisfied with using the internet on other devices * *% ** ** -% ** ** -% * *% * *% -% * *% * *% ** ** Other 7 3% ** ** 5 3% ** ** 4 4% 7 3% 6 3% 4 5% 3 2% 7 3% ** ** 185 85% ** ** 128 92% e ** ** 82 95% e 185 85% 154 83% 76 88% 121 82% 177 84% ** ** COST 50 23% ** ** 18 13% ** ** 8 10% 50 23% bd 43 23% 22 25% 33 22% 49 23% ** ** ACCESS ISSUES 42 19% ** ** 28 20% ** ** 16 18% 42 19% 33 18% 24 28% h 25 17% 41 19% ** ** KNOWLEDGE 31 14% ** ** 25 18% ** ** 15 18% 31 14% 32 17% 20 23% h 16 11% 31 15% ** ** CONCERNS 6 3% ** ** 4 3% ** ** 2 2% 6 3% 4 2% 5 6% h 1 1% 5 2% ** ** ALTERNATIVE ACCESS 5 2% ** ** -% ** ** -% 5 2% b 2 1% 1 2% 3 2% 5 2% ** ** INTEREST/ LIKELY USAGE Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 171 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 133 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN17A And can you tell me what your reasons are for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 12 ** 1 ** 1 12 5 Significance Level: 95% Refused Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 2 9 12 ** Page 172 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 134 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN18A And what is your main reason for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 Base for % 218 32 140 218 185 Significance Level: 95% EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 85 148 209 10 53 86 I'm not interested in the internet 80 37% ** ** 63 45% ** ** 42 49% e 80 37% 76 41% 33 38% 52 35% 78 37% ** ** I don't need it 54 25% ** ** 34 24% ** ** 18 21% 54 25% 40 22% 16 18% 43 29% 50 24% ** ** I can't afford a computer 15 7% ** ** 3 2% ** ** -% 15 7% bd 12 7% 6 7% 11 7% 15 7% ** ** I don't know how to use a computer 13 6% ** ** 13 10% ** ** 8 9% 13 6% 16 9% 9 11% 7 5% 13 6% ** ** It's not for people of my age 13 6% ** ** 14 10% ** ** 12 14% e 13 6% 14 8% 9 11% h 5 3% 12 6% ** ** I don't have a computer 9 4% ** ** 4 3% ** ** 1 2% 9 4% 5 3% 1 1% 8 5% 9 4% ** ** I would not use it enough 6 3% ** ** 1 1% ** ** 1 2% 6 3% 3 2% 1 1% 5 4% 5 3% ** ** It's too expensive 6 3% ** ** -% ** ** -% 6 3% b 6 3% 2 2% 4 3% 6 3% ** ** I don't have time to use it/ I'm too busy 5 2% ** ** 2 2% ** ** 1 1% 5 2% 2 1% -% 5 4% g 5 3% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 173 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 134 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN18A And what is your main reason for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 Significance Level: 95% I can't justify the cost/ I need other things more EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 5 2% ** ** -% ** ** -% 5 2% b 5 2% -% 5 3% 5 2% ** ** 3 1% ** ** -% ** ** -% 3 1% -% 1 2% 1 1% 3 1% ** ** 1 1% ** ** -% ** ** -% 1 1% -% 2 2% -% 1 1% ** ** 1 *% ** ** 1 *% ** ** 1 1% 1 *% 1 *% 1 1% -% 1 *% ** ** I don't really know what it does * *% ** ** -% ** ** -% * *% * *% 1 1% -% * *% ** ** There is too much immoral content on the internet * *% ** ** * *% ** ** -% * *% * *% -% * *% * *% ** ** Other 6 3% ** ** 3 2% ** ** 2 2% 6 3% 5 3% 4 5% 2 1% 6 3% ** ** 159 73% ** ** 115 82% e ** ** 75 87% e 159 73% 135 73% 59 69% 110 74% 150 72% ** ** 26 12% ** ** 3 2% ** ** -% 26 12% bd 22 12% 8 10% 20 13% 26 12% ** ** I'm satisfied with using the internet at work/ elsewhere I'm not sure it's available in my area I am worried about security/ ID theft/ Bank fraud/ privacy issues INTEREST/ LIKELY USAGE COST Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 174 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 134 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN18A And what is your main reason for not getting internet access at home? Base : Those who do not intend to get internet access at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 305 41 209 86 123 305 264 109 Effective Weighted Sample 240 32 196 78 118 240 226 Total 230 35 141 54 87 230 190 Significance Level: 95% EMG WHITE i NON-WHITE ~j 196 296 9 104 155 231 8 88 157 221 10 KNOWLEDGE 14 6% ** ** 13 10% ** ** 8 9% 14 6% 16 9% 10 12% h 7 5% 14 7% ** ** ACCESS ISSUES 10 5% ** ** 4 3% ** ** 1 2% 10 5% 5 3% 2 3% 8 5% 10 5% ** ** ALTERNATIVE ACCESS 3 1% ** ** -% ** ** -% 3 1% -% 1 2% 1 1% 3 1% ** ** CONCERNS 1 *% ** ** 1 1% ** ** 1 1% 1 *% 1 1% 1 1% * *% 1 1% ** ** ** 1 ** 1 5 2 9 Refused Columns Tested: a,b,c,d,e - g,h - i,j 12 Prepared by Saville Rossiter-Base : 01727 899 399 12 12 ** Page 175 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 135 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF INTERNET TAKE UP AND INTENTIONS Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 INTERNET CONNECTION AT HOME 1230 79% 188 79% bcd 115 43% d 79 56% bd 37 28% 1230 79% bcd 33 2% 4 2% 7 3% 2 1% 5 4% e 61 4% 9 4% d 7 3% 6 4% d 230 15% 35 15% 141 52% ace 54 38% ae Significance Level: 95% LIKELY TO GET IN NEXT 12 MONTHS DON'T KNOW IF WILL GET AN INTERNET CONNECTION DON'T INTEND TO GET AN INTERNET CONNECTION EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 352 59% 142 59% 1108 82% g 1122 79% 77 79% 33 2% 22 4% 6 2% 29 2% 30 2% 3 4% 1 1% 61 4% d 30 5% 7 3% 53 4% 50 4% 7 7% 87 67% abce 230 15% 190 32% 88 36% h 157 12% 221 16% 10 10% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 176 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 136 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN19A EXPERIENCE OR LEVEL OF INTEREST - Set up your own social networking site page or profile on a site such as Facebook, Piczo, Bebo, hi5, Twitter or MySpace Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Done this Interested in doing this Not interested in doing this Don't know DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 788 64% 61 35% bd 22 25% d 19 28% d 3 13% 788 64% abcd 195 57% 68 53% 738 66% g 715 64% ** ** 23 2% 5 3% 2 2% 2 3% * 1% 23 2% 5 1% 3 3% 21 2% 20 2% ** ** 404 33% 107 62% e 64 73% ae 46 69% e 18 84% abce 404 33% 140 41% 54 42% h 352 32% 377 34% ** ** 10 1% -% 1 1% -% 1 2% a 10 1% 1 *% 2 2% 7 1% 7 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 177 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 137 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN19B EXPERIENCE OR LEVEL OF INTEREST - Made a short video and uploaded it to a website Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Done this 268 22% 13 8% bcd 2 2% 1 2% * 2% 268 22% abcd 54 16% 24 19% 250 22% 243 22% ** ** Interested in doing this 128 10% 13 8% b 3 3% 2 3% 1 4% 128 10% bcd 36 11% 8 6% 122 11% 111 10% ** ** Not interested in doing this 790 64% 142 82% e 83 94% ae 64 95% ae 19 91% ae 790 64% 238 70% 88 69% 715 64% 732 65% ** ** 39 3% 5 3% c 1 1% -% 1 3% c 39 3% bc 11 3% 8 6% h 31 3% 33 3% ** ** Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 178 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 138 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN19C EXPERIENCE OR LEVEL OF INTEREST - Uploaded photos to a website Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Done this 697 57% 68 39% bcd 22 25% 17 26% 4 21% 697 57% abcd 166 49% 58 45% 651 58% g 638 57% ** ** Interested in doing this 103 8% 15 9% 8 9% 6 10% 2 8% 103 8% 28 8% 9 7% 94 8% 93 8% ** ** Not interested in doing this 405 33% 90 52% e 58 65% ae 44 65% ae 14 67% ae 405 33% 142 42% 56 44% h 358 32% 372 33% ** ** 20 2% 1 1% 1 1% -% 1 4% abce 20 2% 3 1% 4 3% 16 1% 16 1% ** ** Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 179 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 139 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN19D EXPERIENCE OR LEVEL OF INTEREST - Set up your own website Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Done this 185 15% 19 11% bcd 2 2% 1 2% * 1% 185 15% bcd 26 8% 13 11% 175 16% 172 15% ** ** Interested in doing this 151 12% 8 5% d 4 4% d 4 5% d * 1% 151 12% abcd 31 9% 12 9% 142 13% 127 11% ** ** Not interested in doing this 826 67% 141 81% e 82 92% ae 62 92% ae 20 93% ae 826 67% 265 78% 94 74% 746 67% 768 69% ** ** 63 5% 6 3% 2 2% 1 1% 1 5% c 63 5% bc 18 5% 8 6% 55 5% 53 5% ** ** Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 180 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 140 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN19E EXPERIENCE OR LEVEL OF INTEREST - Set up your own weblog/ blog Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Done this 149 12% 10 6% bd 2 2% 2 3% -% 149 12% abcd 15 4% 6 5% 143 13% g 141 13% ** ** Interested in doing this 121 10% 4 2% 2 3% 2 3% * 1% 121 10% abcd 32 9% 9 7% 114 10% 97 9% ** ** Not interested in doing this 902 74% 154 89% e 83 93% e 63 93% e 20 94% e 902 74% 279 82% 103 81% h 816 73% 838 75% ** ** 54 4% 5 3% 2 2% 1 1% 1 5% c 54 4% bc 15 4% 8 6% 46 4% 44 4% ** ** Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 181 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 141 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN19F EXPERIENCE OR LEVEL OF INTEREST - Contributed comments to someone else's weblog or blog Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Done this 375 31% 30 17% bcd 5 5% 3 5% 1 7% 375 31% abcd 73 21% 29 23% 353 32% g 342 31% ** ** Interested in doing this 102 8% 7 4% 3 3% 2 4% * 1% 102 8% abcd 19 6% 10 8% 95 9% 80 7% ** ** Not interested in doing this 705 58% 132 76% e 79 89% ae 61 90% ae 18 87% ae 705 58% 238 70% 82 64% 633 57% 663 59% ** ** 44 4% 5 3% 2 2% 1 1% 1 5% 44 4% 11 3% 7 5% 37 3% 35 3% ** ** Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 182 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 142 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN19G EXPERIENCE OR LEVEL OF INTEREST - Contributed to a collaborative website such as Wikipedia Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Done this 111 9% 11 6% 3 3% 2 4% 1 2% 111 9% bcd 18 5% 7 6% 105 9% 107 10% ** ** Interested in doing this 123 10% 8 4% 3 3% 2 3% * 1% 123 10% abcd 22 6% 7 5% 116 10% g 99 9% ** ** Not interested in doing this 929 76% 150 86% e 81 92% e 62 92% e 19 91% e 929 76% 281 83% 105 83% h 844 75% 863 77% ** ** 62 5% 5 3% 2 2% 1 1% 1 5% 62 5% bc 18 5% 8 6% 53 5% 50 4% ** ** Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 183 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 143 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF CREATIVE ACTIVITES DONE Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Set up your own social networking page or profile 788 64% 61 35% bd 22 25% d 19 28% d 3 13% 788 64% abcd 195 57% 68 53% 738 66% g 715 64% ** ** Uploaded photos to a website 697 57% 68 39% bcd 22 25% 17 26% 4 21% 697 57% abcd 166 49% 58 45% 651 58% g 638 57% ** ** 375 31% 30 17% bcd 5 5% 3 5% 1 7% 375 31% abcd 73 21% 29 23% 353 32% g 342 31% ** ** Made a short video and uploaded it to a website 268 22% 13 8% bcd 2 2% 1 2% * 2% 268 22% abcd 54 16% 24 19% 250 22% 243 22% ** ** Set up your own website 185 15% 19 11% bcd 2 2% 1 2% * 1% 185 15% bcd 26 8% 13 11% 175 16% 172 15% ** ** Set up your own weblog/ blog 149 12% 10 6% bd 2 2% 2 3% -% 149 12% abcd 15 4% 6 5% 143 13% g 141 13% ** ** 111 9% 11 6% 3 3% 2 4% 1 2% 111 9% bcd 18 5% 7 6% 105 9% 107 10% ** ** 893 73% 96 55% bcd 34 39% d 29 42% d 6 28% 893 73% abcd 214 63% 80 63% 830 74% g 813 73% ** ** Contributed comments to someone else's weblog or blog Contributed to a collaborative website such as Wikipedia ANY OF THESE Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 184 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 143 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF CREATIVE ACTIVITES DONE Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total NONE OF THESE DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 54 61% ae 39 58% ae Significance Level: 95% Unweighted total AGE/SEG 332 27% 77 45% e 15 72% abce 332 27% 126 37% 48 37% h EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 288 26% 306 27% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 185 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 144 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN20 Which different sites like this do you have a page or profile on? Base : Those with a social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 798 70 55 39 16 798 231 65 Effective Weighted Sample 596 54 45 36 15 596 154 Total 788 61 22 19 3 788 195 Facebook 754 96% ** ** ** ** ** ** ** ** 754 96% Twitter 222 28% ** ** ** ** ** ** ** ** YouTube 173 22% ** ** ** ** ** ** Google+ (Google Plus) 85 11% ** ** ** ** LinkedIn 76 10% ** ** MySpace 52 7% Flickr EMG WHITE i NON-WHITE ~j 733 743 52 56 551 546 45 68 738 715 49 186 95% ** ** 705 96% 686 96% ** ** 222 28% 43 22% ** ** 214 29% 200 28% ** ** ** ** 173 22% 29 15% ** ** 168 23% 149 21% ** ** ** ** ** ** 85 11% 17 9% ** ** 79 11% 75 10% ** ** ** ** ** ** ** ** 76 10% 5 2% ** ** 76 10% 62 9% ** ** ** ** ** ** ** ** ** ** 52 7% 6 3% ** ** 52 7% 46 6% ** ** 42 5% ** ** ** ** ** ** ** ** 42 5% 4 2% ** ** 40 5% 35 5% ** ** Bebo 41 5% ** ** ** ** ** ** ** ** 41 5% 10 5% ** ** 38 5% 38 5% ** ** Spotify 28 4% ** ** ** ** ** ** ** ** 28 4% 1 1% ** ** 28 4% 27 4% ** ** Friends Reunited 24 3% ** ** ** ** ** ** ** ** 24 3% 4 2% ** ** 24 3% 21 3% ** ** Tumblr 15 2% ** ** ** ** ** ** ** ** 15 2% 1 *% ** ** 15 2% 14 2% ** ** Flixster 11 1% ** ** ** ** ** ** ** ** 11 1% 3 2% ** ** 11 1% 10 1% ** ** Hi5 10 1% ** ** ** ** ** ** ** ** 10 1% 1 1% ** ** 10 1% 7 1% ** ** Significance Level: 95% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 186 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 144 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN20 Which different sites like this do you have a page or profile on? Base : Those with a social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 798 70 55 39 16 798 231 65 Effective Weighted Sample 596 54 45 36 15 596 154 Total 788 61 22 19 3 788 195 Significance Level: 95% EMG WHITE i NON-WHITE ~j 733 743 52 56 551 546 45 68 738 715 49 Last.fm 9 1% ** ** ** ** ** ** ** ** 9 1% 1 *% ** ** 9 1% 8 1% ** ** Pinterest 9 1% ** ** ** ** ** ** ** ** 9 1% 1 *% ** ** 9 1% 9 1% ** ** Piczo 6 1% ** ** ** ** ** ** ** ** 6 1% 1 *% ** ** 6 1% 5 1% ** ** StumbleUpon 5 1% ** ** ** ** ** ** ** ** 5 1% -% ** ** 5 1% 5 1% ** ** Foursquare 4 1% ** ** ** ** ** ** ** ** 4 1% 1 *% ** ** 4 1% 4 1% ** ** Habbo 4 *% ** ** ** ** ** ** ** ** 4 *% * *% ** ** 4 *% 4 *% ** ** Reddit 2 *% ** ** ** ** ** ** ** ** 2 *% -% ** ** 2 *% 2 *% ** ** Mixx It 1 *% ** ** ** ** ** ** ** ** 1 *% -% ** ** 1 *% 1 *% ** ** Delicious 1 *% ** ** ** ** ** ** ** ** 1 *% 1 *% ** ** 1 *% 1 *% ** ** Other 10 1% ** ** ** ** ** ** ** ** 10 1% 3 1% ** ** 9 1% 9 1% ** ** Don't have any current pages/ profiles 13 2% ** ** ** ** ** ** ** ** 13 2% 3 2% ** ** 12 2% 11 2% ** ** 410 52% ** ** ** ** ** ** ** ** 410 52% 119 61% ** ** 376 51% 383 54% ** ** FACEBOOK ONLY Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 187 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 144 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN20 Which different sites like this do you have a page or profile on? Base : Those with a social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 798 70 55 39 16 798 231 65 Effective Weighted Sample 596 54 45 36 15 596 154 Total 788 61 22 19 3 788 195 FACEBOOK AND OTHER SITES 344 44% ** ** ** ** ** ** ** ** 344 44% 21 3% ** ** ** ** ** ** ** ** 21 3% Significance Level: 95% ONLY OTHER SITES AND NOT FACEBOOK EMG WHITE i NON-WHITE ~j 733 743 52 56 551 546 45 68 738 715 49 67 34% ** ** 329 45% 303 42% ** ** 6 3% ** ** 21 3% 18 3% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 188 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 145 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN20 Which different sites like this do you have a page or profile on? Base : Those with an active social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 784 70 51 35 16 784 226 64 Effective Weighted Sample 586 54 41 33 15 586 151 Total 775 61 20 18 3 775 192 Facebook 754 97% ** ** ** ** ** ** ** ** 754 97% Twitter 222 29% ** ** ** ** ** ** ** ** YouTube 173 22% ** ** ** ** ** ** Google+ (Google Plus) 85 11% ** ** ** ** LinkedIn 76 10% ** ** MySpace 52 7% Flickr EMG WHITE i NON-WHITE ~j 720 730 51 55 543 537 44 66 726 704 48 186 97% ** ** 705 97% 686 97% ** ** 222 29% 43 22% ** ** 214 29% 200 28% ** ** ** ** 173 22% 29 15% ** ** 168 23% 149 21% ** ** ** ** ** ** 85 11% 17 9% ** ** 79 11% 75 11% ** ** ** ** ** ** ** ** 76 10% 5 3% ** ** 76 10% 62 9% ** ** ** ** ** ** ** ** ** ** 52 7% 6 3% ** ** 52 7% 46 7% ** ** 42 5% ** ** ** ** ** ** ** ** 42 5% 4 2% ** ** 40 6% 35 5% ** ** Bebo 41 5% ** ** ** ** ** ** ** ** 41 5% 10 5% ** ** 38 5% 38 5% ** ** Spotify 28 4% ** ** ** ** ** ** ** ** 28 4% 1 1% ** ** 28 4% 27 4% ** ** Friends Reunited 24 3% ** ** ** ** ** ** ** ** 24 3% 4 2% ** ** 24 3% 21 3% ** ** Tumblr 15 2% ** ** ** ** ** ** ** ** 15 2% 1 *% ** ** 15 2% 14 2% ** ** Flixster 11 1% ** ** ** ** ** ** ** ** 11 1% 3 2% ** ** 11 1% 10 1% ** ** Hi5 10 1% ** ** ** ** ** ** ** ** 10 1% 1 1% ** ** 10 1% 7 1% ** ** Significance Level: 95% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 189 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 145 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN20 Which different sites like this do you have a page or profile on? Base : Those with an active social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 784 70 51 35 16 784 226 64 Effective Weighted Sample 586 54 41 33 15 586 151 Total 775 61 20 18 3 775 192 Significance Level: 95% EMG WHITE i NON-WHITE ~j 720 730 51 55 543 537 44 66 726 704 48 Last.fm 9 1% ** ** ** ** ** ** ** ** 9 1% 1 *% ** ** 9 1% 8 1% ** ** Pinterest 9 1% ** ** ** ** ** ** ** ** 9 1% 1 *% ** ** 9 1% 9 1% ** ** Piczo 6 1% ** ** ** ** ** ** ** ** 6 1% 1 *% ** ** 6 1% 5 1% ** ** StumbleUpon 5 1% ** ** ** ** ** ** ** ** 5 1% -% ** ** 5 1% 5 1% ** ** Foursquare 4 1% ** ** ** ** ** ** ** ** 4 1% 1 *% ** ** 4 1% 4 1% ** ** Habbo 4 *% ** ** ** ** ** ** ** ** 4 *% * *% ** ** 4 *% 4 1% ** ** Reddit 2 *% ** ** ** ** ** ** ** ** 2 *% -% ** ** 2 *% 2 *% ** ** Mixx It 1 *% ** ** ** ** ** ** ** ** 1 *% -% ** ** 1 *% 1 *% ** ** Delicious 1 *% ** ** ** ** ** ** ** ** 1 *% 1 *% ** ** 1 *% 1 *% ** ** 10 1% ** ** ** ** ** ** ** ** 10 1% 3 1% ** ** 9 1% 9 1% ** ** FACEBOOK ONLY 410 53% ** ** ** ** ** ** ** ** 410 53% 119 62% ** ** 376 52% 383 54% ** ** FACEBOOK AND OTHER SITES 344 44% ** ** ** ** ** ** ** ** 344 44% 67 35% ** ** 329 45% 303 43% ** ** Other Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 190 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 145 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN20 Which different sites like this do you have a page or profile on? Base : Those with an active social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 784 70 51 35 16 784 226 64 Effective Weighted Sample 586 54 41 33 15 586 151 Total 775 61 20 18 3 775 192 ** ** ** ** ** ** ** ** Significance Level: 95% ONLY OTHER SITES AND NOT FACEBOOK 21 3% 21 3% 6 3% EMG WHITE i NON-WHITE ~j 720 730 51 55 543 537 44 66 726 704 48 ** ** 21 3% 18 3% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 191 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 146 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN21 Thinking now about your main social networking site profile, how many people do you have listed as 'friends' or contacts? Base : Those with an active social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 784 70 51 35 16 784 226 64 Effective Weighted Sample 586 54 41 33 15 586 151 Total 775 61 20 18 3 775 192 Up to 50 225 29% ** ** ** ** ** ** ** ** 225 29% 51 to 100 115 15% ** ** ** ** ** ** ** ** 101 to 300 238 31% ** ** ** ** ** ** 301+ 166 21% ** ** ** ** 31 4% ** ** ** ** ** Significance Level: 95% Don't know Mean number Standard deviation Standard error Columns Tested: a,b,c,d,e - g,h - i,j 237.1 303.26 11.92 EMG WHITE i NON-WHITE ~j 720 730 51 55 543 537 44 66 726 704 48 59 31% ** ** 209 29% 204 29% ** ** 115 15% 22 11% ** ** 108 15% 99 14% ** ** ** ** 238 31% 50 26% ** ** 222 31% 221 31% ** ** ** ** ** ** 166 21% 47 24% ** ** 158 22% 150 21% ** ** ** ** ** ** ** ** 31 4% 14 8% ** ** 29 4% 29 4% ** ** ** ** ** ** ** ** ** ** ** 237.1 303.26 11.92 Prepared by Saville Rossiter-Base : 01727 899 399 256.1 303.73 22.64 ** ** ** 240.1 307.76 12.69 239.0 308.54 12.48 ** ** ** Page 192 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 147 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN22A TYPES OF INFORMATION ON SNS PROFILE - Your personal information - such as your relationship status, date of birth, home town, and so on Base : Those with an active social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 784 70 51 35 16 784 226 64 Effective Weighted Sample 586 54 41 33 15 586 151 Total 775 61 20 18 3 775 192 Can only be seen by my friends 559 72% ** ** ** ** ** ** ** ** 559 72% Can be seen by my friends plus friends of friends 119 15% ** ** ** ** ** ** ** ** Can be seen by anyone 53 7% ** ** ** ** ** ** Can't be seen/ totally private 19 2% ** ** ** ** Don't have this on my page 20 3% ** ** 5 1% 172 22% Significance Level: 95% Don't know TOTAL - CAN BE SEEN BY ANYONE/ SEEN BY FRIENDS AND FRIENDS OF FRIENDS EMG WHITE i NON-WHITE ~j 720 730 51 55 543 537 44 66 726 704 48 131 69% ** ** 531 73% 514 73% ** ** 119 15% 27 14% ** ** 105 15% 102 14% ** ** ** ** 53 7% 22 11% ** ** 50 7% 51 7% ** ** ** ** ** ** 19 2% 5 3% ** ** 18 2% 16 2% ** ** ** ** ** ** ** ** 20 3% 4 2% ** ** 17 2% 16 2% ** ** ** ** ** ** ** ** ** ** 5 1% 3 1% ** ** 5 1% 5 1% ** ** ** ** ** ** ** ** ** ** 172 22% 49 25% ** ** 155 21% 153 22% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 193 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 148 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN22B TYPES OF INFORMATION ON SNS PROFILE - Photographs that you have posted on the site Base : Those with an active social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 784 70 51 35 16 784 226 64 Effective Weighted Sample 586 54 41 33 15 586 151 Total 775 61 20 18 3 775 192 Can only be seen by my friends 534 69% ** ** ** ** ** ** ** ** 534 69% Can be seen by my friends plus friends of friends 153 20% ** ** ** ** ** ** ** ** Can be seen by anyone 60 8% ** ** ** ** ** ** Can't be seen/ totally private 10 1% ** ** ** ** Don't have this on my page 16 2% ** ** 3 *% 213 27% Significance Level: 95% Don't know TOTAL - CAN BE SEEN BY ANYONE/ SEEN BY FRIENDS AND FRIENDS OF FRIENDS EMG WHITE i NON-WHITE ~j 720 730 51 55 543 537 44 66 726 704 48 125 65% ** ** 507 70% 494 70% ** ** 153 20% 35 18% ** ** 139 19% 128 18% ** ** ** ** 60 8% 21 11% ** ** 56 8% 55 8% ** ** ** ** ** ** 10 1% 2 1% ** ** 8 1% 10 1% ** ** ** ** ** ** ** ** 16 2% 6 3% ** ** 13 2% 14 2% ** ** ** ** ** ** ** ** ** ** 3 *% 1 *% ** ** 3 *% 3 *% ** ** ** ** ** ** ** ** ** ** 213 27% 57 30% ** ** 195 27% 183 26% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 194 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 149 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN22C TYPES OF INFORMATION ON SNS PROFILE - Your contact details - such as your email address, home address, telephone number, and so on Base : Those with an active social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 784 70 51 35 16 784 226 64 Effective Weighted Sample 586 54 41 33 15 586 151 Total 775 61 20 18 3 775 192 Can only be seen by my friends 461 59% ** ** ** ** ** ** ** ** 461 59% Can be seen by my friends plus friends of friends 108 14% ** ** ** ** ** ** ** ** Can be seen by anyone 38 5% ** ** ** ** ** ** Can't be seen/ totally private 57 7% ** ** ** ** Don't have this on my page 104 13% ** ** 7 1% 147 19% Significance Level: 95% Don't know TOTAL - CAN BE SEEN BY ANYONE/ SEEN BY FRIENDS AND FRIENDS OF FRIENDS EMG WHITE i NON-WHITE ~j 720 730 51 55 543 537 44 66 726 704 48 111 58% ** ** 436 60% 424 60% ** ** 108 14% 29 15% ** ** 97 13% 92 13% ** ** ** ** 38 5% 12 6% ** ** 37 5% 27 4% ** ** ** ** ** ** 57 7% 12 6% ** ** 53 7% 54 8% ** ** ** ** ** ** ** ** 104 13% 28 14% ** ** 97 13% 100 14% ** ** ** ** ** ** ** ** ** ** 7 1% 1 *% ** ** 6 1% 7 1% ** ** ** ** ** ** ** ** ** ** 147 19% 41 21% ** ** 134 18% 119 17% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 195 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 150 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN22D TYPES OF INFORMATION ON SNS PROFILE - Your current location when you 'check-in' through an app like FourSquare Base : Those with an active social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 784 70 51 35 16 784 226 64 Effective Weighted Sample 586 54 41 33 15 586 151 Total 775 61 20 18 3 775 192 Can only be seen by my friends 391 50% ** ** ** ** ** ** ** ** 391 50% Can be seen by my friends plus friends of friends 117 15% ** ** ** ** ** ** ** ** Can be seen by anyone 42 5% ** ** ** ** ** ** Can't be seen/ totally private 32 4% ** ** ** ** Don't have this on my page 158 20% ** ** 36 5% 159 21% Significance Level: 95% Don't know TOTAL - CAN BE SEEN BY ANYONE/ SEEN BY FRIENDS AND FRIENDS OF FRIENDS EMG WHITE i NON-WHITE ~j 720 730 51 55 543 537 44 66 726 704 48 89 46% ** ** 369 51% 370 53% ** ** 117 15% 33 17% ** ** 109 15% 95 13% ** ** ** ** 42 5% 13 7% ** ** 41 6% 32 4% ** ** ** ** ** ** 32 4% 7 3% ** ** 30 4% 27 4% ** ** ** ** ** ** ** ** 158 20% 44 23% ** ** 143 20% 148 21% ** ** ** ** ** ** ** ** ** ** 36 5% 7 4% ** ** 34 5% 33 5% ** ** ** ** ** ** ** ** ** ** 159 21% 45 24% ** ** 150 21% 126 18% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 196 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 151 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN23 How often do you visit any social networking sites (like Facebook, Piczo, Bebo, hi5, Twitter or MySpace)? Please also include any times you access these social networking sites through a mobile phone app or an app on a tablet computer Base : Those with an active social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h EMG Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 784 70 51 35 16 784 226 64 Effective Weighted Sample 586 54 41 33 15 586 151 Total 775 61 20 18 3 775 192 68 9% ** ** ** ** ** ** ** ** 68 9% 19 10% ** ** 68 9% 65 9% ** ** 2-10 times a day 321 41% ** ** ** ** ** ** ** ** 321 41% 83 43% ** ** 303 42% 296 42% ** ** Once a day 171 22% ** ** ** ** ** ** ** ** 171 22% 35 18% ** ** 164 23% 152 22% ** ** Every other day 69 9% ** ** ** ** ** ** ** ** 69 9% 25 13% ** ** 65 9% 65 9% ** ** A couple of times a week 64 8% ** ** ** ** ** ** ** ** 64 8% 10 5% ** ** 55 8% 54 8% ** ** Once a week 38 5% ** ** ** ** ** ** ** ** 38 5% 10 5% ** ** 35 5% 30 4% ** ** Less often 40 5% ** ** ** ** ** ** ** ** 40 5% 8 4% ** ** 33 4% 37 5% ** ** Don't know 4 *% ** ** ** ** ** ** ** ** 4 *% 2 1% ** ** 4 1% 4 1% ** ** DAILY 561 72% ** ** ** ** ** ** ** ** 561 72% 136 71% ** ** 534 74% 513 73% ** ** WEEKLY 732 94% ** ** ** ** ** ** ** ** 732 94% 181 95% ** ** 690 95% 663 94% ** ** LESS OFTEN THAN DAILY 211 27% ** ** ** ** ** ** ** ** 211 27% 53 28% ** ** 188 26% 187 27% ** ** MORE OFTEN THAN DAILY 389 50% ** ** ** ** ** ** ** ** 389 50% 101 53% ** ** 371 51% 361 51% ** ** Significance Level: 95% More than ten times a day WHITE i NON-WHITE ~j 720 730 51 55 543 537 44 66 726 704 48 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 197 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 152 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN24 Do you regularly use these social networking sites for any of the things shown on this card? Base : Those with an active social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 784 70 51 35 16 784 226 64 Effective Weighted Sample 586 54 41 33 15 586 151 Total 775 61 20 18 3 775 192 Talk to friends/ family I see a lot 622 80% ** ** ** ** ** ** ** ** 622 80% Talk to friends/ family I rarely see 590 76% ** ** ** ** ** ** ** ** WHITE i NON-WHITE ~j 720 730 51 55 543 537 44 66 726 704 48 160 84% ** ** 582 80% 570 81% ** ** 590 76% 145 75% ** ** 556 77% 533 76% ** ** 347 45% ** ** ** ** ** ** ** ** 347 45% 85 44% ** ** 328 45% 317 45% ** ** Look for old friends/ people I've lost touch with 345 44% ** ** ** ** ** ** ** ** 345 44% 88 46% ** ** 326 45% 315 45% ** ** Talk to people who are friends of friends 220 28% ** ** ** ** ** ** ** ** 220 28% 63 33% ** ** 210 29% 201 29% ** ** 196 25% ** ** ** ** ** ** ** ** 196 25% 30 16% ** ** 182 25% 178 25% ** ** 193 25% ** ** ** ** ** ** ** ** 193 25% 60 31% ** ** 181 25% 188 27% ** ** 180 23% ** ** ** ** ** ** ** ** 180 23% 47 24% ** ** 163 22% 158 22% ** ** 169 22% ** ** ** ** ** ** ** ** 169 22% 48 25% ** ** 152 21% 157 22% ** ** Significance Level: 95% Look at other people's pages or sites without leaving a message Organise social events/ invite people to events e.g. parties Click on the 'like' button for products or services Find out about local events happening in the neighbourhood Find out about breaking news stories EMG Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 198 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 152 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN24 Do you regularly use these social networking sites for any of the things shown on this card? Base : Those with an active social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 784 70 51 35 16 784 226 64 Effective Weighted Sample 586 54 41 33 15 586 151 Total 775 61 20 18 3 775 192 Listen to music/ find out about bands 164 21% ** ** ** ** ** ** ** ** 164 21% 163 21% ** ** ** ** ** ** ** ** 150 19% ** ** ** ** ** ** Share video clips/ content 133 17% ** ** ** ** Network with business or professional contacts 116 15% ** ** Find out about issues affecting my local community 102 13% Post your location online/ 'checking-into'a location EMG WHITE i NON-WHITE ~j 720 730 51 55 543 537 44 66 726 704 48 47 25% ** ** 154 21% 150 21% ** ** 163 21% 53 28% ** ** 152 21% 153 22% ** ** ** ** 150 19% 47 24% ** ** 139 19% 134 19% ** ** ** ** ** ** 133 17% 36 19% ** ** 123 17% 121 17% ** ** ** ** ** ** ** ** 116 15% 11 6% ** ** 111 15% 102 14% ** ** ** ** ** ** ** ** ** ** 102 13% 23 12% ** ** 92 13% 87 12% ** ** 93 12% ** ** ** ** ** ** ** ** 93 12% 27 14% ** ** 84 12% 88 12% ** ** Look at campaigns and petitions 84 11% ** ** ** ** ** ** ** ** 84 11% 19 10% ** ** 75 10% 77 11% ** ** Advertise or promote my own business 77 10% ** ** ** ** ** ** ** ** 77 10% 11 6% ** ** 72 10% 69 10% ** ** Significance Level: 95% For entertainment or sporting news and information e.g. celebrity gossip, sports news Talk to people I don't know/ people I've never met in person Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 199 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 152 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN24 Do you regularly use these social networking sites for any of the things shown on this card? Base : Those with an active social networking site profile AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 784 70 51 35 16 784 226 64 Effective Weighted Sample 586 54 41 33 15 586 151 Total 775 61 20 18 3 775 192 Significance Level: 95% EMG WHITE i NON-WHITE ~j 720 730 51 55 543 537 44 66 726 704 48 For dating purposes 24 3% ** ** ** ** ** ** ** ** 24 3% 8 4% ** ** 23 3% 20 3% ** ** Any other uses 27 3% ** ** ** ** ** ** ** ** 27 3% 4 2% ** ** 23 3% 25 4% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 200 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 153 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN25 How do you think the BBC's website is mainly funded? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Licence fee/ by the public EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 768 49% 134 57% bcde 90 33% d 57 40% d 34 26% 768 49% bcd 223 38% 102 42% 675 50% g 706 50% 43 44% By the government 41 3% 9 4% d 5 2% 3 2% 2 1% 41 3% 11 2% 4 2% 39 3% 31 2% 5 5% Advertising on the website 36 2% 5 2% bd 1 *% * *% * *% 36 2% bcd 10 2% 5 2% 34 2% 35 2% 1 1% TV/ Radio advertising 12 1% 2 1% 3 1% 2 1% 1 1% 12 1% 5 1% 5 2% h 8 1% 12 1% 2 2% 7 *% -% 2 1% 1 *% 1 1% 7 *% 4 1% 1 *% 6 *% 7 *% -% 3 *% -% -% -% -% 3 *% -% -% 3 *% 3 *% -% 3 *% -% -% -% -% 3 *% -% -% 3 *% 2 *% 1 1% 1 *% 1 *% * *% -% * *% 1 *% * *% -% 1 *% 1 *% -% 14 1% 2 1% 1 *% -% 1 1% 14 1% 5 1% 1 1% 13 1% 14 1% -% Programme sponsorship Advertisers pay when users click through from sponsored links to their website Programme sales to other countries Advertisers pay to prioritise their entry on the list/ be first on the list Other Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 201 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 153 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN25 How do you think the BBC's website is mainly funded? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Never heard of it Don't know EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 32 2% 7 3% 15 5% e 9 6% e 6 5% e 32 2% 23 4% 10 4% h 23 2% 26 2% 4 4% 637 41% 77 33% 155 57% ace 69 49% ae 85 66% abce 637 41% a 313 53% 115 47% h 543 40% 587 41% 41 43% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 202 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 154 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN26 How do you think search engine websites such as Google or Ask.com are mainly funded? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Advertising on the website 518 33% 99 42% bcde 40 15% 25 18% d 15 12% 518 33% bcd 131 22% 62 26% 464 34% g 487 34% j 20 21% Licence fee/ by the public 57 4% 4 2% 8 3% 4 3% 3 3% 57 4% 18 3% 6 2% 51 4% 48 3% 5 5% Programme sponsorship 56 4% 8 3% d 5 2% 3 2% 1 1% 56 4% bd 13 2% 4 2% 54 4% g 48 3% 6 6% TV/ Radio advertising 49 3% 8 3% 9 3% 6 4% 3 2% 49 3% 12 2% 7 3% 44 3% 46 3% 2 3% 46 3% 5 2% 4 2% 3 2% 1 1% 46 3% d 11 2% 3 1% 43 3% 42 3% 4 4% 40 3% 6 2% bc 1 *% * *% 1 *% 40 3% bcd 6 1% 4 2% 36 3% 39 3% 1 1% 18 1% 2 1% 2 1% 1 1% 1 *% 18 1% 6 1% 4 1% 15 1% 15 1% 1 1% 1 *% -% * *% -% * *% 1 *% * *% 1 *% 1 *% 1 *% -% 24 2% 6 2% 2 1% 1 1% 1 1% 24 2% 6 1% 2 1% 22 2% 22 2% 2 2% Advertisers pay to prioritise their entry on the list/ be first on the list Advertisers pay when users click through from sponsored links to their website By the government Programme sales to other countries Other Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 203 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 154 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN26 How do you think search engine websites such as Google or Ask.com are mainly funded? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Never heard of it EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 47 3% 7 3% 22 8% ae 10 7% ae 11 9% ae 47 3% 35 6% 13 5% h 35 3% 39 3% 6 6% Don't know 699 45% 93 39% 178 66% ae 85 60% ae 93 71% ace 699 45% 356 60% 137 56% h 583 43% 636 45% 50 52% CORRECT RESPONSES 558 36% 105 44% bcde 41 15% 26 18% d 16 12% 558 36% bcd 137 23% 67 27% 500 37% g 526 37% j 21 22% INCORRECT RESPONSES 226 15% 26 11% 28 10% 18 13% d 9 7% 226 15% bd 60 10% 25 10% 207 15% g 200 14% 18 18% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 204 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 155 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 No, do not have any concerns 757 49% 91 38% 136 50% a 67 48% a 69 53% a 757 49% a 292 49% 112 46% 661 49% 681 48% 63 65% i Unsuitable for children 313 20% 49 21% 47 18% 28 20% 19 15% 313 20% d 118 20% 37 15% 280 21% g 302 21% j 8 8% Sexual content/ pornography 242 16% 46 19% bcd 30 11% 18 13% 12 9% 242 16% bd 78 13% 37 15% 211 16% 232 16% j 5 6% Identity theft 184 12% 35 15% bcd 18 7% 12 8% 6 5% 184 12% bd 52 9% 18 7% 167 12% g 170 12% 10 10% Fraud 180 12% 31 13% bd 20 7% 13 10% d 7 5% 180 12% bd 52 9% 27 11% 156 12% 167 12% 11 11% Violent content 158 10% 22 9% 21 8% 14 10% d 7 6% 158 10% d 52 9% 21 9% 142 11% 149 10% 6 7% Strangers contacting children 147 9% 30 13% bc 19 7% 9 7% 10 8% 147 9% 49 8% 29 12% 125 9% 137 10% 6 6% Websites showing abuse of children 123 8% 19 8% 16 6% 9 7% 6 5% 123 8% 43 7% 12 5% 110 8% 117 8% 4 4% Others getting access to my personal details 121 8% 16 7% 15 5% 10 7% 5 4% 121 8% d 35 6% 17 7% 107 8% 117 8% j 2 2% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 205 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 155 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Viruses/Trojans/Worms/Spyware/Malicious software EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 113 7% 15 6% bd 7 2% 4 3% 2 2% 113 7% bcd 29 5% 12 5% 103 8% 96 7% 11 11% Insecure sites 98 6% 14 6% d 10 4% 8 5% d 3 2% 98 6% bd 21 3% 14 6% 88 6% 91 6% 4 4% People masquerading as younger people online 95 6% 13 5% 13 5% 8 5% 5 4% 95 6% 35 6% 13 5% 85 6% 91 6% 2 2% Spam/ unwanted e-mails 90 6% 17 7% b 10 4% 5 4% 5 4% 90 6% 24 4% 17 7% 75 6% 83 6% 4 5% Claims for money/ phishing emails 76 5% 8 3% 7 3% 6 4% 2 1% 76 5% bd 23 4% 14 6% 64 5% 71 5% 3 3% Strong language/ swearing 72 5% 13 5% bc 6 2% 3 2% 3 2% 72 5% bc 22 4% 9 4% 64 5% 67 5% 3 4% 72 5% 11 5% 8 3% 5 3% 4 3% 72 5% 22 4% 4 2% 68 5% g 70 5% 1 1% 66 4% 7 3% 7 3% 4 3% 4 3% 66 4% 17 3% 8 3% 59 4% 62 4% 2 2% Personal information that companies may hold about me General concerns about online privacy (unspecified) Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 206 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 155 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Third parties having access to/ using your personal data without informing you EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 64 4% 9 4% d 4 2% 3 2% 1 1% 64 4% bd 17 3% 5 2% 59 4% g 60 4% 3 4% 60 4% 8 4% bd 3 1% 2 1% 1 1% 60 4% bcd 16 3% 6 2% 54 4% 56 4% 2 2% 52 3% 9 4% 9 3% 7 5% d 2 2% 52 3% 15 3% 8 3% 43 3% 46 3% 3 3% Illegal goods for sale online 50 3% 11 5% d 6 2% 5 4% d 1 1% 50 3% d 12 2% 10 4% 42 3% 45 3% 3 4% Inappropriate advertising/ selling 49 3% 8 3% d 6 2% 5 4% d 1 1% 49 3% d 17 3% 5 2% 44 3% 45 3% 4 4% People gambling online 48 3% 9 4% d 5 2% 4 3% 1 1% 48 3% 11 2% 8 3% 43 3% 45 3% 1 1% Racist/ far right websites 48 3% 6 3% 7 3% 5 4% 2 2% 48 3% 16 3% 7 3% 41 3% 46 3% 1 1% Websites instructing how to be a terrorist 48 3% 7 3% 4 1% 1 1% 2 2% 48 3% b 8 1% 7 3% 42 3% 44 3% 2 2% Pop-up adverts/ too many adverts Not controlled/ regulated/ anything can be shown on it Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 207 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 155 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Websites instructing how to commit suicide/ selfharm/ Body image/ websites with information about excessive dieting/ eating disorders EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 46 3% 6 2% 6 2% 4 3% 2 2% 46 3% 8 1% 6 3% 41 3% 40 3% 3 3% 45 3% 9 4% 4 2% 3 2% 2 1% 45 3% 11 2% 6 3% 38 3% 44 3% 1 1% Religious hate material/ websites 44 3% 8 3% 4 2% 3 2% 2 1% 44 3% 10 2% 9 4% 38 3% 43 3% 1 1% Homophobic material/ websites 44 3% 8 3% 4 2% 2 2% 2 2% 44 3% 13 2% 3 1% 41 3% 42 3% 1 1% Receiving advertising that is personally targeted 40 3% 3 1% 4 2% 3 2% 1 1% 40 3% 12 2% 4 2% 36 3% 40 3% 1 1% 34 2% 2 1% 4 2% 3 2% 1 1% 34 2% 8 1% 4 2% 31 2% 32 2% 1 1% 22 1% 6 2% bd 1 *% 1 1% -% 22 1% d 7 1% 3 1% 18 1% 22 2% -% 10 1% 6 3% ce 3 1% * *% 2 2% 10 1% 4 1% 2 1% 8 1% 10 1% -% Personal information that the government may hold about me My behaviour online being recorded/ tracked by websites Bullying/ malicious/ libellous/ offensive comments online Social networking sites/ Facebook Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 208 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 155 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 False/ inaccurate/ misleading information 6 *% 1 *% 1 *% 1 1% -% 6 *% 2 *% -% 6 *% 6 *% -% Too much personal information shared online 2 *% 2 1% be -% -% -% 2 *% 2 *% 1 *% 1 *% 2 *% -% People spend too much time using the internet 2 *% -% -% -% -% 2 *% -% -% 2 *% 2 *% -% Children's exposure to social networking sites * *% * *% -% -% -% * *% * *% 1 *% h -% * *% -% Other 33 2% 4 2% 4 2% 2 1% 3 2% 33 2% 10 2% 5 2% 28 2% 28 2% 2 2% Don't know 57 4% 13 5% 35 13% ace 10 7% e 25 20% abce 57 4% 44 7% 22 9% h 41 3% 54 4% 2 2% ANY CONCERNS 740 48% 133 56% bcde 99 37% d 64 45% bd 36 27% 740 48% bd 258 43% 109 45% 645 48% 688 48% j 32 33% OFFENSIVE/ ILLEGAL CONTENT 503 32% 90 38% bd 70 26% 43 31% d 27 20% 503 32% bd 175 29% 73 30% 441 33% 473 33% j 19 19% SECURITY/ FRAUD 347 22% 60 25% bd 43 16% 27 19% d 15 12% 347 22% bd 113 19% 51 21% 304 23% 319 22% 20 21% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 209 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 155 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 RISKS TO OTHERS/ SOCIETY 234 15% 41 17% bd 30 11% 16 12% 14 11% 234 15% b 81 14% 39 16% 204 15% 218 15% 9 10% PERSONAL PRIVACY 123 8% 20 8% 16 6% 8 6% 8 6% 123 8% 39 7% 11 4% 114 8% g 115 8% 4 4% ADVERTISING 109 7% 16 7% bd 9 3% 7 5% d 2 2% 109 7% bd 32 5% 8 3% 101 7% g 101 7% 6 6% RISK/ HARM TO CHILDREN 426 27% 71 30% bd 63 23% 38 27% d 25 19% 426 27% d 164 28% 63 26% 376 28% 406 29% j 13 14% ILLEGAL/ OFFENSIVE CONTENT OR ACTIVITIES 292 19% 50 21% bd 39 14% d 27 19% d 12 9% 292 19% bd 96 16% 45 18% 254 19% 268 19% 15 16% FRAUD 275 18% 49 21% bd 33 12% 22 16% d 11 8% 275 18% bd 92 15% 39 16% 242 18% 254 18% 16 16% SEXUAL CONTENT/ PORNOGRAPHY 242 16% 46 19% bcd 30 11% 18 13% 12 9% 242 16% bd 78 13% 37 15% 211 16% 232 16% j 5 6% DATA PRIVACY 200 13% 28 12% 25 9% 15 11% 10 8% 200 13% bd 65 11% 23 10% 181 13% 187 13% 8 8% TECHNICAL COMPUTER/ SYSTEM SECURITY 161 10% 27 12% bcd 15 5% 8 6% 6 5% 161 10% bcd 46 8% 25 10% 139 10% 144 10% 11 11% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 210 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 155 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% ADVERTISING 109 7% 16 7% bd 9 3% 7 5% d 2 2% 109 7% bd 32 5% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 8 3% 101 7% g 101 7% 6 6% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 211 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 156 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 No, do not have any concerns 577 47% 63 36% 35 40% 25 37% 10 49% ac 577 47% abc 155 46% 50 39% 536 48% g 520 46% ** ** Unsuitable for children 271 22% 42 24% 20 22% 16 23% 4 19% 271 22% 78 23% 25 20% 249 22% 260 23% ** ** Sexual content/ pornography 210 17% 37 21% 17 19% 14 20% 3 16% 210 17% 58 17% 26 20% 187 17% 199 18% ** ** Identity theft 162 13% 26 15% 12 14% 10 14% 3 13% 162 13% 40 12% 14 11% 150 13% 150 13% ** ** Fraud 160 13% 26 15% 13 15% 10 16% 3 14% 160 13% 41 12% 22 17% 141 13% 149 13% ** ** Violent content 138 11% 15 9% 10 11% 8 12% 2 8% 138 11% 37 11% 14 11% 128 11% 128 11% ** ** Strangers contacting children 126 10% 25 14% bc 7 8% 5 7% 2 11% 126 10% 31 9% 19 15% 112 10% 116 10% ** ** Viruses/Trojans/Worms/Spyware/Malicious software 110 9% 13 8% 6 7% 4 7% 2 8% 110 9% 27 8% 10 8% 103 9% 94 8% ** ** Others getting access to my personal details 108 9% 16 9% 9 10% 7 10% 2 8% 108 9% 25 7% 13 10% 99 9% 104 9% ** ** Websites showing abuse of children 107 9% 15 9% 8 9% 5 8% 2 10% 107 9% 31 9% 8 6% 98 9% 100 9% ** ** 92 7% 14 8% 7 8% 6 9% 1 4% 92 7% 15 4% 11 9% 84 7% 85 8% ** ** Insecure sites Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 212 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 156 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 People masquerading as younger people online 86 7% 11 7% 7 8% 5 8% 2 10% 86 7% 26 8% 10 8% 79 7% 82 7% ** ** Spam/ unwanted e-mails 86 7% 16 9% 7 8% 5 8% 2 8% 86 7% 19 5% 15 12% h 72 6% 79 7% ** ** Claims for money/ phishing emails 71 6% 7 4% 6 6% 5 7% 1 4% 71 6% 19 6% 13 10% h 62 6% 66 6% ** ** Strong language/ swearing 69 6% 12 7% 3 4% 3 4% 1 3% 69 6% 18 5% 8 6% 62 6% 63 6% ** ** 64 5% 9 5% 5 5% 4 6% 1 3% 64 5% 15 4% 3 2% 61 5% 62 6% ** ** 62 5% 8 4% 4 4% 3 4% 1 3% 62 5% 15 4% 5 4% 56 5% 58 5% ** ** General concerns about online privacy (unspecified) 61 5% 7 4% 5 6% 3 5% 2 10% ae 61 5% 13 4% 6 5% 57 5% 58 5% ** ** Pop-up adverts/ too many adverts 58 5% 8 5% 3 3% 2 3% 1 4% 58 5% 13 4% 5 4% 53 5% 53 5% ** ** Illegal goods for sale online 47 4% 11 6% 5 5% 4 5% 1 6% 47 4% 9 3% 9 7% h 40 4% 42 4% ** ** Personal information that companies may hold about me Third parties having access to/ using your personal data without informing you Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 213 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 156 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Inappropriate advertising/ selling 46 4% 8 4% 6 6% 5 7% 1 4% 46 4% 14 4% 4 3% 42 4% 42 4% ** ** Racist/ far right websites 45 4% 5 3% 4 5% 4 5% 1 3% 45 4% 13 4% 4 3% 40 4% 43 4% ** ** 45 4% 7 4% 4 5% 4 6% * 2% 45 4% 10 3% 6 5% 38 3% 38 3% ** ** Websites instructing how to be a terrorist 45 4% 7 4% 2 2% 1 1% 1 7% bc 45 4% 4 1% 6 5% 39 4% 41 4% ** ** People gambling online 44 4% 7 4% 4 5% 3 4% 1 6% 44 4% 8 2% 8 6% 39 3% 41 4% ** ** Homophobic material/ websites 43 3% 8 4% 3 3% 2 3% 1 4% 43 3% 11 3% 2 2% 41 4% 41 4% ** ** 42 3% 5 3% 3 4% 2 3% 1 6% 42 3% 4 1% 5 4% 38 3% 36 3% ** ** 41 3% 7 4% 2 2% 1 2% * 1% 41 3% 8 2% 5 4% 36 3% 40 4% ** ** 41 3% 8 5% 2 2% 2 3% * 1% 41 3% 9 3% 5 4% 36 3% 40 4% ** ** Not controlled/ regulated/ anything can be shown on it Websites instructing how to commit suicide/ selfharm/ Body image/ websites with information about excessive dieting/ eating disorders Religious hate material/ websites Personal information that the government may hold about me Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 214 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 156 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Receiving advertising that is personally targeted DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 40 3% 3 2% 4 4% 3 5% * 1% 40 3% 11 3% 4 3% 36 3% 39 3% ** ** 33 3% 2 1% 3 3% 3 4% * 1% 33 3% 6 2% 4 3% 30 3% 32 3% ** ** 21 2% 4 3% 1 1% 1 2% -% 21 2% 7 2% 2 1% 18 2% 21 2% ** ** False/ inaccurate/ misleading information 6 *% 1 1% 1 1% 1 2% -% 6 *% 2 1% -% 6 1% 6 1% ** ** Social networking sites/ Facebook 6 *% 4 2% e * *% * *% -% 6 *% 1 *% 1 1% 5 *% 6 1% ** ** Too much personal information shared online 2 *% 2 1% e -% -% -% 2 *% 2 1% 1 1% 1 *% 2 *% ** ** People spend too much time using the internet 2 *% -% -% -% -% 2 *% -% -% 2 *% 2 *% ** ** Other 25 2% 3 2% 2 2% 2 3% -% 25 2% 5 1% 3 2% 23 2% 22 2% ** ** Don't know 16 1% 3 2% 3 3% e 2 3% * 2% 16 1% 4 1% 2 2% 14 1% 14 1% ** ** My behaviour online being recorded/ tracked by websites Bullying/ malicious/ libellous/ offensive comments online Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 215 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 156 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 ANY CONCERNS 632 52% 107 62% de 51 57% 40 60% 10 49% 632 52% 180 53% 76 59% h 568 51% 585 52% ** ** OFFENSIVE/ ILLEGAL CONTENT 434 35% 73 42% 33 38% 26 39% 7 35% 434 35% 121 36% 50 39% 392 35% 405 36% ** ** SECURITY/ FRAUD 303 25% 46 27% 27 31% e 21 31% 6 30% 303 25% 81 24% 40 31% 272 24% 277 25% ** ** RISKS TO OTHERS/ SOCIETY 207 17% 34 20% 14 16% 10 15% 4 21% 207 17% 56 16% 28 22% 185 17% 190 17% ** ** PERSONAL PRIVACY 110 9% 17 10% 8 9% 6 8% 3 13% 110 9% 27 8% 8 6% 103 9% 101 9% ** ** ADVERTISING 104 9% 16 9% 8 9% 7 10% 1 7% 104 9% 27 8% 7 6% 97 9% 96 9% ** ** RISK/ HARM TO CHILDREN 367 30% 58 33% 28 32% 22 32% 6 30% 367 30% 113 33% 39 31% 336 30% 347 31% ** ** ILLEGAL/ OFFENSIVE CONTENT OR ACTIVITIES 259 21% 41 24% 21 23% 17 25% 4 20% 259 21% 70 21% 33 26% 232 21% 235 21% ** ** FRAUD 238 19% 36 21% 21 24% 16 24% 5 22% 238 19% 67 20% 31 24% 213 19% 219 20% ** ** SEXUAL CONTENT/ PORNOGRAPHY 210 17% 37 21% 17 19% 14 20% 3 16% 210 17% 58 17% 26 20% 187 17% 199 18% ** ** DATA PRIVACY 175 14% 23 13% 14 16% 11 16% 4 17% 175 14% 45 13% 19 15% 161 14% 162 14% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 216 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 156 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN27 Can you tell me if you have any concerns about what is on the internet? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 TECHNICAL COMPUTER/ SYSTEM SECURITY 155 13% 24 14% 11 13% 8 12% 3 13% 155 13% 40 12% 21 17% 136 12% 138 12% ** ** ADVERTISING 104 9% 16 9% 8 9% 7 10% 1 7% 104 9% 27 8% 7 6% 97 9% 96 9% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 217 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 157 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN28 As far as you know, is the internet regulated in terms of what can be shown and written? (EXPLANATION OF A REGULATOR PROVIDED IF NECESSARY) Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Yes 683 44% 111 47% bcd 78 29% d 53 38% bd 24 19% 683 44% bd 215 36% 82 34% 616 46% g 630 44% 35 36% No 402 26% 59 25% bcd 48 18% 25 18% 23 18% 402 26% bcd 116 20% 57 24% 352 26% 365 26% 27 28% Don't know 469 30% 66 28% 145 54% ace 62 44% ae 83 64% abce 469 30% 262 44% 104 43% h 379 28% 428 30% 34 36% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 218 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 158 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN29 Which, if any, of the following do you think are regulated in terms of what can be shown on the internet? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Programmes or clips of programmes shown on broadcaster's own website - e.g. the BBC website, the ITV website etc. EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 681 44% 86 36% bcd 49 18% d 33 24% d 15 12% 681 44% abcd 169 28% 76 31% 616 46% g 620 44% 38 39% 456 29% 59 25% bcd 24 9% 16 11% 8 6% 456 29% bcd 102 17% 43 18% 418 31% g 418 29% 26 27% 433 28% 48 20% bcd 20 7% 15 10% d 5 4% 433 28% abcd 107 18% 40 17% 397 29% g 393 28% 29 30% 245 16% 29 12% bcd 14 5% 10 7% d 4 3% 245 16% bcd 64 11% 27 11% 223 17% g 233 16% 10 10% NONE OF THESE 121 8% 20 8% 18 7% 11 8% 7 5% 121 8% 38 6% 11 5% 110 8% g 109 8% 9 10% SUMMARY YOUTUBE CONTENT 461 30% 50 21% bcd 23 8% d 17 12% d 6 4% 461 30% abcd 116 19% 45 19% 422 31% g 422 30% 29 30% ANY OF THESE 786 51% 100 42% bcd 58 22% d 41 29% bd 17 13% 786 51% abcd 204 34% 86 36% 713 53% g 717 50% 43 45% Programmes or clips shown on news websites Programmes or clips of programmes shown on sites such as YouTube Home-made videos made by the general public shown on sites such as YouTube Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 219 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 158 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN29 Which, if any, of the following do you think are regulated in terms of what can be shown on the internet? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 117 49% e 195 72% ace 352 59% 145 60% h Significance Level: 95% Don't know 646 42% 89 63% ae 106 81% abce 646 42% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 524 39% 596 42% 44 46% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 220 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 159 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN29 Which, if any, of the following do you think are regulated in terms of what can be shown on the internet? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Programmes or clips of programmes shown on broadcaster's own website - e.g. the BBC website, the ITV website etc. DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 651 53% 82 47% d 36 41% 29 43% 7 33% 651 53% bcd 150 44% 64 51% 597 53% 592 53% ** ** 436 36% 57 33% bcd 18 21% 15 21% 4 17% 436 36% bcd 91 27% 37 29% 405 36% 400 36% ** ** 415 34% 47 27% bd 14 16% d 12 18% d 2 8% 415 34% bcd 96 28% 34 27% 386 35% 377 34% ** ** 233 19% 27 15% d 9 11% 8 12% 1 6% 233 19% bcd 58 17% 22 17% 215 19% 222 20% ** ** NONE OF THESE 102 8% 16 9% 9 10% 7 11% 2 10% 102 8% 23 7% 10 8% 92 8% 91 8% ** ** SUMMARY YOUTUBE CONTENT 442 36% 47 27% bd 16 19% d 14 21% d 2 11% 442 36% abcd 104 31% 38 30% 410 37% 404 36% ** ** ANY OF THESE 750 61% 95 55% d 43 49% 35 52% d 8 39% 750 61% bcd 180 53% 74 59% 688 61% 684 61% ** ** Don't know 373 30% 63 36% 36 41% e 25 37% 11 51% abce 373 30% 136 40% 43 34% 338 30% 344 31% ** ** Programmes or clips shown on news websites Programmes or clips of programmes shown on sites such as YouTube Home-made videos made by the general public shown on sites such as YouTube Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 221 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 160 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN30A ANY PRIVACY CONCERNS - Information about how you are feeling or what you're doing in general Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Would not want anyone to see this Would only want my friends to see this and nobody else Would only want my friends and their friends to see this Would be happy for anyone to see this TOTAL - HAPPY FOR ANYONE OR FRIENDS AND THEIR FRIENDS TO SEE THIS Don't know DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 537 44% 111 64% e 68 77% ae 51 76% ae 17 81% ae 537 44% 166 49% 70 55% h 473 42% 499 45% ** ** 514 42% 45 26% bcd 13 15% 10 16% 2 11% 514 42% abcd 123 36% 42 33% 484 43% g 461 41% ** ** 64 5% 3 2% 3 3% 3 4% * 2% 64 5% a 19 6% 4 3% 60 5% 60 5% ** ** 96 8% 12 7% d 3 3% 3 4% * 2% 96 8% bd 29 9% 11 8% 86 8% 87 8% ** ** 161 13% 15 8% 6 7% 5 8% 1 3% 161 13% bd 49 14% 15 12% 147 13% 147 13% ** ** 14 1% 2 1% 2 2% 1 1% 1 5% e 14 1% 2 1% -% 14 1% 11 1% ** ** Significance Level: 95% Unweighted total AGE/SEG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 222 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 161 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN30B ANY PRIVACY CONCERNS - Information about how you are feeling about work or college Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Would not want anyone to see this Would only want my friends to see this and nobody else Would only want my friends and their friends to see this Would be happy for anyone to see this TOTAL - HAPPY FOR ANYONE OR FRIENDS AND THEIR FRIENDS TO SEE THIS Don't know DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 578 47% 115 66% e 63 71% e 48 71% e 15 70% e 578 47% 166 49% 67 53% 517 46% 538 48% ** ** 468 38% 32 19% 11 13% 9 13% 3 13% 468 38% abcd 114 34% 36 28% 441 39% g 414 37% ** ** 52 4% 4 2% 1 1% 1 1% * 2% 52 4% bc 10 3% 4 3% 48 4% 49 4% ** ** 76 6% 8 5% 3 3% 3 4% * 2% 76 6% d 27 8% 10 8% 67 6% 72 6% ** ** 128 10% 12 7% 4 4% 3 5% 1 3% 128 10% bcd 38 11% 14 11% 116 10% 121 11% ** ** 51 4% 14 8% e 10 12% e 8 11% e 3 14% e 51 4% 22 6% 10 8% h 44 4% 46 4% ** ** Significance Level: 95% Unweighted total AGE/SEG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 223 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 162 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN30C ANY PRIVACY CONCERNS - Photos from your holidays or an evening out Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Would not want anyone to see this Would only want my friends to see this and nobody else Would only want my friends and their friends to see this Would be happy for anyone to see this TOTAL - HAPPY FOR ANYONE OR FRIENDS AND THEIR FRIENDS TO SEE THIS Don't know DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 352 29% 80 46% e 54 61% ae 41 61% ae 13 63% ae 352 29% 124 36% 47 37% h 311 28% 321 29% ** ** 663 54% 70 40% bcd 25 28% 19 28% 6 28% 663 54% abcd 156 46% 59 46% 618 55% g 608 54% ** ** 108 9% 9 5% 5 5% 4 6% 1 4% 108 9% b 28 8% 10 8% 100 9% 100 9% ** ** 91 7% 12 7% d 4 4% 3 5% * 2% 91 7% bd 31 9% 11 8% 80 7% 80 7% ** ** 199 16% 20 12% 8 9% 7 10% 1 6% 199 16% bd 59 17% 20 16% 181 16% 180 16% ** ** 11 1% 3 2% 1 1% * *% 1 4% e 11 1% 1 *% 1 1% 9 1% 9 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 224 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 163 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN30D ANY PRIVACY CONCERNS - Your date of birth Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Would not want anyone to see this Would only want my friends to see this and nobody else Would only want my friends and their friends to see this Would be happy for anyone to see this TOTAL - HAPPY FOR ANYONE OR FRIENDS AND THEIR FRIENDS TO SEE THIS Don't know DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 519 42% 101 58% e 57 64% e 42 62% e 15 69% ae 519 42% 149 44% 58 46% 464 42% 466 42% ** ** 495 40% 42 24% 20 22% 16 23% 4 19% 495 40% abcd 138 41% 46 37% 463 41% 452 40% ** ** 65 5% 6 3% 3 3% 3 4% * 2% 65 5% 14 4% 6 4% 60 5% 63 6% ** ** 130 11% 18 11% 8 9% 6 9% 2 7% 130 11% 36 11% 16 13% 114 10% 124 11% ** ** 195 16% 24 14% 11 12% 9 13% 2 9% 195 16% d 50 15% 22 17% 174 16% 187 17% ** ** 17 1% 7 4% e 1 1% 1 1% 1 3% 17 1% 3 1% 1 1% 17 2% 14 1% ** ** Significance Level: 95% Unweighted total AGE/SEG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 225 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 164 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN30E ANY PRIVACY CONCERNS - Your home address/ where you live Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Would not want anyone to see this Would only want my friends to see this and nobody else Would only want my friends and their friends to see this Would be happy for anyone to see this TOTAL - HAPPY FOR ANYONE OR FRIENDS AND THEIR FRIENDS TO SEE THIS Don't know DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 670 55% 109 63% e 66 74% ae 50 74% ae 16 75% ae 670 55% 189 56% 66 52% 614 55% 614 55% ** ** 434 35% 45 26% b 16 18% 12 19% 4 17% 434 35% abcd 121 36% 49 38% 396 35% 398 36% ** ** 47 4% 6 3% 2 2% 2 3% * 2% 47 4% 10 3% 4 3% 43 4% 41 4% ** ** 60 5% 10 6% 3 4% 3 4% 1 4% 60 5% 16 5% 9 7% 51 5% 56 5% ** ** 108 9% 16 9% 6 6% 4 7% 1 5% 108 9% 27 8% 13 10% 94 8% 97 9% ** ** 13 1% 4 2% 1 1% 1 1% 1 3% 13 1% 3 1% -% 13 1% 10 1% ** ** Significance Level: 95% Unweighted total AGE/SEG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 226 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 165 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN30F ANY PRIVACY CONCERNS - Your current location Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Would not want anyone to see this Would only want my friends to see this and nobody else Would only want my friends and their friends to see this Would be happy for anyone to see this TOTAL - HAPPY FOR ANYONE OR FRIENDS AND THEIR FRIENDS TO SEE THIS Don't know DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 590 48% 104 60% e 65 73% ae 50 73% ae 16 74% ae 590 48% 175 52% 70 55% 527 47% 546 49% ** ** 502 41% 51 30% bcd 16 18% 12 18% 4 19% 502 41% abcd 127 37% 47 37% 468 42% 456 41% ** ** 56 5% 6 3% 2 2% 2 3% * 2% 56 5% 15 5% 3 2% 54 5% 50 4% ** ** 66 5% 9 5% 4 4% 3 5% 1 2% 66 5% 20 6% 7 6% 59 5% 58 5% ** ** 123 10% 15 9% 6 7% 5 8% 1 4% 123 10% d 36 11% 10 8% 113 10% 108 10% ** ** 11 1% 4 2% 1 1% 1 1% 1 3% e 11 1% 2 1% -% 11 1% 9 1% ** ** Significance Level: 95% Unweighted total AGE/SEG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 227 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 166 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN30G ANY PRIVACY CONCERNS - Your email address Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Would not want anyone to see this Would only want my friends to see this and nobody else Would only want my friends and their friends to see this Would be happy for anyone to see this TOTAL - HAPPY FOR ANYONE OR FRIENDS AND THEIR FRIENDS TO SEE THIS Don't know DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 413 34% 71 41% 53 60% ae 40 59% ae 13 62% ae 413 34% 134 40% 46 36% 370 33% 383 34% ** ** 614 50% 75 43% bcd 25 28% 19 28% 6 28% 614 50% bcd 154 45% 62 49% 568 51% 553 49% ** ** 67 5% 8 5% 4 4% 3 5% * 2% 67 5% 16 5% 7 5% 62 6% 61 5% ** ** 118 10% 13 8% 5 6% 4 6% 1 4% 118 10% 33 10% 11 9% 106 10% 111 10% ** ** 186 15% 22 12% 9 10% 8 11% 1 7% 186 15% bd 49 14% 17 14% 168 15% 172 15% ** ** 13 1% 6 4% e 2 2% 1 1% 1 3% e 13 1% 3 1% 1 1% 12 1% 12 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 228 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 167 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN30H ANY PRIVACY CONCERNS - Your mobile or home phone number Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Would not want anyone to see this Would only want my friends to see this and nobody else Would only want my friends and their friends to see this Would be happy for anyone to see this TOTAL - HAPPY FOR ANYONE OR FRIENDS AND THEIR FRIENDS TO SEE THIS Don't know DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 568 46% 89 51% 59 67% ae 45 66% ae 15 70% ae 568 46% 167 49% 66 52% 509 46% 529 47% ** ** 525 43% 60 35% bcd 19 21% 15 22% 4 19% 525 43% abcd 137 40% 50 39% 489 44% 470 42% ** ** 58 5% 8 5% 3 3% 2 4% * 2% 58 5% 10 3% 7 5% 51 5% 51 5% ** ** 62 5% 9 5% 5 6% 5 7% 1 3% 62 5% 19 6% 4 4% 57 5% 58 5% ** ** 119 10% 17 10% 8 9% 7 11% 1 5% 119 10% 30 9% 11 9% 108 10% 109 10% ** ** 13 1% 7 4% e 2 2% 1 1% 1 6% ce 13 1% 5 2% * *% 13 1% 11 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 229 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 168 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN30I ANY PRIVACY CONCERNS - Information about the products or services that you like through clicking on the 'Like' button Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Would not want anyone to see this Would only want my friends to see this and nobody else Would only want my friends and their friends to see this Would be happy for anyone to see this TOTAL - HAPPY FOR ANYONE OR FRIENDS AND THEIR FRIENDS TO SEE THIS Don't know DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 428 35% 92 53% e 61 68% ae 46 68% ae 15 69% ae 428 35% 137 40% 55 43% h 378 34% 400 36% ** ** 516 42% 45 26% bcd 14 16% 10 15% 3 16% 516 42% abcd 127 37% 40 31% 489 44% g 465 42% ** ** 89 7% 6 3% 3 3% 2 3% * 2% 89 7% abd 14 4% 4 3% 84 8% 81 7% ** ** 120 10% 17 10% bcd 3 3% 2 4% 1 3% 120 10% bcd 36 11% 16 13% 104 9% 113 10% ** ** 208 17% 22 13% bd 6 6% 5 7% 1 5% 208 17% bcd 50 15% 20 16% 188 17% 194 17% ** ** 73 6% 14 8% 9 10% e 7 10% 2 10% 73 6% 25 7% 12 9% 63 6% 60 5% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 230 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 169 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF PRIVACY CONCERNS - WOULD NOT WANT ANYONE TO SEE THIS Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Your home address/ where you live 670 55% 109 63% e 66 74% ae 50 74% ae 16 75% ae 670 55% 189 56% 66 52% 614 55% 614 55% ** ** Your current location 590 48% 104 60% e 65 73% ae 50 73% ae 16 74% ae 590 48% 175 52% 70 55% 527 47% 546 49% ** ** 578 47% 115 66% e 63 71% e 48 71% e 15 70% e 578 47% 166 49% 67 53% 517 46% 538 48% ** ** 568 46% 89 51% 59 67% ae 45 66% ae 15 70% ae 568 46% 167 49% 66 52% 509 46% 529 47% ** ** 537 44% 111 64% e 68 77% ae 51 76% ae 17 81% ae 537 44% 166 49% 70 55% h 473 42% 499 45% ** ** 519 42% 101 58% e 57 64% e 42 62% e 15 69% ae 519 42% 149 44% 58 46% 464 42% 466 42% ** ** 428 35% 92 53% e 61 68% ae 46 68% ae 15 69% ae 428 35% 137 40% 55 43% h 378 34% 400 36% ** ** Information about how you are feeling about work or college Your mobile or home phone number Information about how you are feeling or what you're doing in general Your date of birth Information about the products or services that you like through clicking on the 'Like' button Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 231 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 169 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF PRIVACY CONCERNS - WOULD NOT WANT ANYONE TO SEE THIS Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Your email address 413 34% 71 41% 53 60% ae 40 59% ae 13 62% ae 413 34% 134 40% 46 36% 370 33% 383 34% ** ** Photos from your holidays or an evening out 352 29% 80 46% e 54 61% ae 41 61% ae 13 63% ae 352 29% 124 36% 47 37% h 311 28% 321 29% ** ** ANY OF THESE 857 70% 137 79% e 75 84% e 57 84% e 18 85% e 857 70% 238 70% 90 71% 781 70% 786 70% ** ** NONE OF THESE 368 30% 36 21% 14 16% 11 16% 3 15% 368 30% abcd 102 30% 37 29% 337 30% 333 30% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 232 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 170 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF PRIVACY CONCERNS - WOULD BE HAPPY FOR ANYONE TO SEE THIS Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Your date of birth DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 130 11% 18 11% 8 9% 6 9% 2 7% 130 11% 36 11% 16 13% 114 10% 124 11% ** ** 120 10% 17 10% bcd 3 3% 2 4% 1 3% 120 10% bcd 36 11% 16 13% 104 9% 113 10% ** ** 118 10% 13 8% 5 6% 4 6% 1 4% 118 10% 33 10% 11 9% 106 10% 111 10% ** ** 96 8% 12 7% d 3 3% 3 4% * 2% 96 8% bd 29 9% 11 8% 86 8% 87 8% ** ** 91 7% 12 7% d 4 4% 3 5% * 2% 91 7% bd 31 9% 11 8% 80 7% 80 7% ** ** 76 6% 8 5% 3 3% 3 4% * 2% 76 6% d 27 8% 10 8% 67 6% 72 6% ** ** Your current location 66 5% 9 5% 4 4% 3 5% 1 2% 66 5% 20 6% 7 6% 59 5% 58 5% ** ** Your mobile or home phone number 62 5% 9 5% 5 6% 5 7% 1 3% 62 5% 19 6% 4 4% 57 5% 58 5% ** ** Information about the products or services that you like through clicking on the 'Like' button Your email address Information about how you are feeling or what you're doing in general Photos from your holidays or an evening out Information about how you are feeling about work or college Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 233 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 170 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF PRIVACY CONCERNS - WOULD BE HAPPY FOR ANYONE TO SEE THIS Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Your home address/ where you live DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 60 5% 10 6% 3 4% 3 4% 1 4% 60 5% 16 5% 9 7% 51 5% 56 5% ** ** ANY OF THESE 258 21% 34 19% bd 11 13% 9 14% 2 8% 258 21% bcd 77 23% 25 20% 235 21% 240 21% ** ** NONE OF THESE 967 79% 140 81% 78 87% ae 58 86% e 19 92% ae 967 79% 263 77% 102 80% 883 79% 879 79% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 234 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 171 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN31A ANY SECURITY CONCERNS - Paying by entering your credit or debit card details Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Happy to do this Have some security concerns about doing this, but would do it Would never do this because I have security concerns Not applicable (I don't have this) Don't know DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 403 33% 43 25% 22 24% 18 26% 4 19% 403 33% abd 91 27% 33 26% 373 33% 375 34% ** ** 583 48% 86 50% 38 43% 29 44% 9 41% 583 48% 144 42% 55 43% 541 48% 515 46% ** ** 196 16% 41 24% e 26 29% e 19 28% e 7 34% e 196 16% 84 25% 37 29% h 164 15% 190 17% ** ** 35 3% 3 2% 2 3% 1 2% 1 5% 35 3% 19 6% 3 2% 33 3% 34 3% ** ** 8 1% -% * *% -% * 2% 8 1% 2 1% -% 8 1% 5 *% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 235 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 172 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN31B ANY SECURITY CONCERNS - Entering your home address details Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Happy to do this Have some security concerns about doing this, but would do it Would never do this because I have security concerns Don't know DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 397 32% 45 26% 22 25% 18 27% 4 19% 397 32% bd 96 28% 36 28% 364 33% 372 33% ** ** 611 50% 96 55% bd 40 45% 31 46% 9 43% 611 50% 153 45% 60 47% 565 51% 541 48% ** ** 205 17% 32 19% 24 27% ae 17 25% e 7 34% ae 205 17% 87 25% 29 23% h 179 16% 195 17% ** ** 12 1% -% 2 3% ae 1 2% a 1 4% ae 12 1% 4 1% 3 2% 10 1% 11 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 236 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 173 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN31C ANY SECURITY CONCERNS - Entering your home phone number Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Happy to do this DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 359 29% 43 25% 20 22% 16 23% 4 19% 359 29% bd 86 25% 32 25% 330 29% 331 30% ** ** 571 47% 86 50% d 37 42% 30 44% 8 36% 571 47% d 141 41% 53 41% 531 48% 506 45% ** ** 262 21% 40 23% 28 31% e 19 28% 9 40% ace 262 21% 102 30% 40 31% h 226 20% 250 22% ** ** Not applicable (I don't have this) 22 2% 3 2% 4 4% e 3 5% e * 2% 22 2% 10 3% 3 2% 19 2% 22 2% ** ** Don't know 12 1% 1 1% * *% -% * 2% 12 1% 1 *% -% 12 1% 10 1% ** ** Have some security concerns about doing this, but would do it Would never do this because I have security concerns Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 237 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 174 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN31D ANY SECURITY CONCERNS - Entering your mobile phone number Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Happy to do this DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 379 31% 44 25% 17 19% 13 20% 4 18% 379 31% bcd 89 26% 32 25% 349 31% 355 32% ** ** 573 47% 80 46% d 37 42% 30 44% 7 34% 573 47% d 144 42% 52 41% 535 48% 502 45% ** ** 243 20% 42 24% 28 31% e 20 30% e 8 37% ae 243 20% 94 28% 38 30% h 209 19% 234 21% ** ** Not applicable (I don't have this) 20 2% 4 2% 6 6% e 4 5% e 2 9% ae 20 2% 10 3% 3 3% 17 2% 19 2% ** ** Don't know 10 1% 3 2% 1 1% 1 1% * 2% 10 1% 3 1% 2 1% 9 1% 9 1% ** ** Have some security concerns about doing this, but would do it Would never do this because I have security concerns Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 238 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 175 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN31E ANY SECURITY CONCERNS - Entering your personal e-mail address Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total Happy to do this Have some security concerns about doing this, but would do it Would never do this because I have security concerns Not applicable (I don't have this) Don't know DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 449 37% 53 30% 28 31% 22 33% 5 26% 449 37% d 119 35% 43 34% 409 37% 419 37% ** ** 590 48% 88 51% 38 43% 30 44% 8 40% 590 48% 146 43% 54 42% 548 49% 527 47% ** ** 166 14% 30 17% 21 23% e 14 21% e 6 31% ae 166 14% 68 20% 27 21% h 144 13% 156 14% ** ** 11 1% 1 1% 2 2% 1 2% * 2% 11 1% 2 1% 3 3% h 8 1% 11 1% ** ** 9 1% 2 1% * *% -% * 2% 9 1% 4 1% -% 9 1% 6 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 239 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 176 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF SECURITY CONCERNS - 'WOULD NEVER DO THIS' Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Entering your home phone number 262 21% 40 23% 28 31% e 19 28% 9 40% ace 262 21% 102 30% 40 31% h 226 20% 250 22% ** ** Entering your mobile phone number 243 20% 42 24% 28 31% e 20 30% e 8 37% ae 243 20% 94 28% 38 30% h 209 19% 234 21% ** ** Entering your home address details 205 17% 32 19% 24 27% ae 17 25% e 7 34% ae 205 17% 87 25% 29 23% h 179 16% 195 17% ** ** Paying by entering your credit or debit card details 196 16% 41 24% e 26 29% e 19 28% e 7 34% e 196 16% 84 25% 37 29% h 164 15% 190 17% ** ** Entering your personal email address 166 14% 30 17% 21 23% e 14 21% e 6 31% ae 166 14% 68 20% 27 21% h 144 13% 156 14% ** ** ANY OF THESE 342 28% 56 32% 33 37% e 23 34% 10 48% abce 342 28% 124 36% 48 37% h 299 27% 329 29% ** ** NONE OF THESE 883 72% 117 68% d 55 63% d 45 66% d 11 52% 883 72% bd 216 64% 80 63% 819 73% g 790 71% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 240 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 177 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF SECURITY CONCERNS - 'WOULD HAVE SOME CONCERNS' Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Entering your home address details 611 50% 96 55% bd 40 45% 31 46% 9 43% 611 50% 153 45% 60 47% 565 51% 541 48% ** ** Entering your personal email address 590 48% 88 51% 38 43% 30 44% 8 40% 590 48% 146 43% 54 42% 548 49% 527 47% ** ** Paying by entering your credit or debit card details 583 48% 86 50% 38 43% 29 44% 9 41% 583 48% 144 42% 55 43% 541 48% 515 46% ** ** Entering your mobile phone number 573 47% 80 46% d 37 42% 30 44% 7 34% 573 47% d 144 42% 52 41% 535 48% 502 45% ** ** Entering your home phone number 571 47% 86 50% d 37 42% 30 44% 8 36% 571 47% d 141 41% 53 41% 531 48% 506 45% ** ** ANY OF THESE 726 59% 105 60% 46 52% 35 52% 11 53% 726 59% b 177 52% 71 56% 670 60% 650 58% ** ** NONE OF THESE 499 41% 69 40% 42 48% e 32 48% 10 47% 499 41% 163 48% 56 44% 448 40% 469 42% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 241 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 178 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF SECURITY CONCERNS - 'WOULD BE HAPPY TO DO THIS' Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Entering your personal email address 449 37% 53 30% 28 31% 22 33% 5 26% 449 37% d 119 35% 43 34% 409 37% 419 37% ** ** Paying by entering your credit or debit card details 403 33% 43 25% 22 24% 18 26% 4 19% 403 33% abd 91 27% 33 26% 373 33% 375 34% ** ** Entering your home address details 397 32% 45 26% 22 25% 18 27% 4 19% 397 32% bd 96 28% 36 28% 364 33% 372 33% ** ** Entering your mobile phone number 379 31% 44 25% 17 19% 13 20% 4 18% 379 31% bcd 89 26% 32 25% 349 31% 355 32% ** ** Entering your home phone number 359 29% 43 25% 20 22% 16 23% 4 19% 359 29% bd 86 25% 32 25% 330 29% 331 30% ** ** ANY OF THESE 509 42% 55 32% 29 33% 23 34% 6 30% 509 42% abd 126 37% 47 37% 467 42% 472 42% ** ** NONE OF THESE 717 58% 118 68% e 59 67% e 44 66% 15 70% e 717 58% 214 63% 80 63% 651 58% 647 58% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 242 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 179 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN32 Could you tell me whether you would make a judgement about a website before entering these types of details? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 No, would not make a judgement 117 10% 16 9% 7 8% 6 9% 1 5% 117 10% 35 10% 6 5% 113 10% g 100 9% ** ** A company I've heard of 490 40% 73 42% 31 35% 22 32% 9 44% c 490 40% 120 35% 52 41% 444 40% 434 39% ** ** Look for padlock symbol in corner of the screen 380 31% 49 28% bd 16 18% 13 19% 3 15% 380 31% bcd 79 23% 31 24% 351 31% 343 31% ** ** Approved site rating 370 30% 49 28% d 18 20% 15 22% 3 15% 370 30% bcd 88 26% 26 21% 345 31% g 330 30% ** ** PayPal member 306 25% 32 18% 16 18% 14 20% 3 12% 306 25% abd 68 20% 30 23% 278 25% 270 24% ** ** Recommendations from friends 224 18% 24 14% 17 19% 12 17% 5 24% a 224 18% 67 20% 26 20% 204 18% 205 18% ** ** Links to the site from another trusted site 170 14% 11 6% 9 10% 7 11% 1 6% 170 14% ad 43 13% 15 12% 158 14% 144 13% ** ** Looks professional/ not dodgy 147 12% 16 9% bc 3 3% 2 3% 1 4% 147 12% bcd 30 9% 14 11% 135 12% 125 11% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 243 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 179 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN32 Could you tell me whether you would make a judgement about a website before entering these types of details? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total System/ software messages about 'secure site' DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 146 12% 17 10% 8 9% 7 10% 1 6% 146 12% d 22 6% 13 10% 133 12% 131 12% ** ** 76 6% 6 4% 4 4% 3 4% 1 4% 76 6% 16 5% 5 4% 72 6% 66 6% ** ** Recommendations in press/ magazines 24 2% 3 2% 1 2% 1 2% * 1% 24 2% 5 2% 3 2% 21 2% 22 2% ** ** Other 47 4% 14 8% bcde 2 2% 1 2% * 2% 47 4% 6 2% 4 3% 43 4% 42 4% ** ** ANY JUDGEMENT MADE 989 81% 136 78% 63 71% 48 72% 15 70% 989 81% bcd 246 72% 101 79% 903 81% 904 81% ** ** FORMAL 744 61% 97 56% d 42 47% d 35 51% d 7 35% 744 61% bcd 176 52% 60 47% 690 62% g 677 61% ** ** PEER/ RECOMMENDATION 652 53% 85 49% 43 48% 31 46% 12 56% 652 53% 165 49% 73 57% 593 53% 589 53% ** ** LOOK AND FEEL 147 12% 16 9% bc 3 3% 2 3% 1 4% 147 12% bcd 30 9% 14 11% 135 12% 125 11% ** ** ANY FORMAL JUDGEMENT 744 61% 97 56% d 42 47% d 35 51% d 7 35% 744 61% bcd 176 52% 60 47% 690 62% g 677 61% ** ** Peer review/ looking at what other users/ purchasers have said about the site Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 244 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 179 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN32 Could you tell me whether you would make a judgement about a website before entering these types of details? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total PEER RECOMMENDATION & NOT FORMAL JUDGEMENT DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 207 17% 29 17% 21 23% e 13 20% 7 33% abce 207 17% 61 18% 36 28% h 181 16% 191 17% ** ** LOOK AND FEEL JUDGEMENT ONLY 22 2% 3 2% * *% * *% * 1% 22 2% 5 2% 2 2% 20 2% 22 2% ** ** Would not trust any site to be secure in this way 68 6% 15 8% 10 12% e 7 10% e 3 17% ae 68 6% 34 10% 14 11% h 56 5% 66 6% ** ** Don't know 52 4% 8 4% 8 9% e 6 9% e 2 8% e 52 4% 24 7% 6 5% 47 4% 49 4% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 245 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 180 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN33A ANY SECURITY CONCERNS PROVIDING PERSONAL INFORMATION WHEN - Shopping online Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total I do this and I am happy to enter my personal details I do this but have some security concerns I do not do this because I have security concerns I do not do this because I'm not interested in using these sites WOULD DO THIS WOULD NOT DO THIS Don't know DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 532 43% 60 35% d 29 33% d 25 38% d 4 18% 532 43% abd 138 41% 50 40% 487 44% 500 45% ** ** 476 39% 70 41% 29 33% 22 33% 7 31% 476 39% 110 32% 42 33% 445 40% 414 37% ** ** 75 6% 13 7% 9 10% e 5 7% 4 20% abce 75 6% 29 9% 14 11% h 62 6% 73 7% ** ** 127 10% 30 17% e 21 24% e 15 22% e 6 29% ae 127 10% 57 17% 21 17% h 110 10% 120 11% ** ** 1009 82% 131 75% bd 58 66% d 48 71% d 10 49% 1009 82% abcd 248 73% 92 73% 932 83% g 914 82% ** ** 202 17% 42 25% e 30 34% ae 20 29% e 10 49% abce 202 17% 86 25% 35 27% h 172 15% 194 17% ** ** 14 1% -% 1 1% -% 1 3% a 14 1% 5 2% -% 14 1% 11 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 246 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 181 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN33B ANY SECURITY CONCERNS PROVIDING PERSONAL INFORMATION WHEN - Using government websites Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total I do this and I am happy to enter my personal details DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 511 42% 73 42% d 30 34% d 25 37% d 5 22% 511 42% bd 116 34% 47 37% 467 42% 477 43% ** ** 338 28% 46 27% 19 22% 14 21% 5 24% 338 28% b 81 24% 31 25% 314 28% 303 27% ** ** 63 5% 10 6% 8 9% e 5 8% 3 14% ae 63 5% 24 7% 10 8% 54 5% 60 5% ** ** 278 23% 41 24% 29 33% ae 22 32% e 7 35% ae 278 23% 107 31% 35 28% 249 22% 254 23% ** ** WOULD DO THIS 849 69% 119 69% bd 49 55% 39 58% d 10 46% 849 69% bcd 197 58% 79 62% 781 70% g 779 70% ** ** WOULD NOT DO THIS 341 28% 51 29% 37 42% ae 27 40% ae 10 48% ae 341 28% 131 39% 45 36% h 303 27% 315 28% ** ** 35 3% 4 2% 2 3% 1 2% 1 5% 35 3% 12 4% 3 2% 34 3% 25 2% ** ** I do this but have some security concerns I do not do this because I have security concerns I do not do this because I'm not interested in using these sites Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 247 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 182 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN33C ANY SECURITY CONCERNS PROVIDING PERSONAL INFORMATION WHEN - Banking online Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total I do this and I am happy to enter my personal details DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 506 41% 66 38% bd 24 27% d 21 31% d 4 17% 506 41% bcd 115 34% 41 32% 467 42% g 469 42% ** ** I do this but have some security concerns 337 28% 41 23% 17 19% 14 20% 4 17% 337 28% bd 64 19% 31 25% 315 28% 295 26% ** ** I do not do this because I have security concerns 124 10% 24 14% 15 17% e 10 14% 5 25% ace 124 10% 45 13% 20 16% h 106 9% 120 11% ** ** 232 19% 42 24% 31 35% ae 23 35% ae 8 38% ae 232 19% 106 31% 35 27% h 204 18% 219 20% ** ** WOULD DO THIS 843 69% 106 61% bd 42 47% d 34 51% d 7 33% 843 69% abcd 179 53% 72 57% 783 70% g 764 68% ** ** WOULD NOT DO THIS 357 29% 66 38% e 46 52% ae 33 49% ae 13 62% ace 357 29% 151 44% 55 43% h 310 28% 339 30% ** ** 25 2% 2 1% 1 1% -% 1 4% abc 25 2% 10 3% * *% 25 2% 16 1% ** ** I do not do this because I'm not interested in using these sites Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 248 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 183 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF IN33A-C ANY SECURITY CONCERNS PROVIDING PERSONAL INFORMATION - I DO NOT DO THIS BECAUSE I HAVE SECURITY CONCERNS Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Banking online 124 10% 24 14% 15 17% e 10 14% 5 25% ace 124 10% 45 13% 20 16% h 106 9% 120 11% ** ** Shopping online 75 6% 13 7% 9 10% e 5 7% 4 20% abce 75 6% 29 9% 14 11% h 62 6% 73 7% ** ** Using government websites 63 5% 10 6% 8 9% e 5 8% 3 14% ae 63 5% 24 7% 10 8% 54 5% 60 5% ** ** 167 14% 33 19% e 18 20% e 11 17% 6 30% abce 167 14% 54 16% 25 20% h 145 13% 160 14% ** ** 1058 86% 140 81% d 71 80% d 56 83% d 15 70% 1058 86% abd 286 84% 102 80% 973 87% g 959 86% ** ** ANY OF THESE NONE OF THESE Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 249 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 184 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF IN33A-C ANY SECURITY CONCERNS PROVIDING PERSONAL INFORMATION - I DO THIS BUT HAVE SOME SECURITY CONCERNS Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Shopping online 476 39% 70 41% 29 33% 22 33% 7 31% 476 39% 110 32% 42 33% 445 40% 414 37% ** ** Using government websites 338 28% 46 27% 19 22% 14 21% 5 24% 338 28% b 81 24% 31 25% 314 28% 303 27% ** ** Banking online 337 28% 41 23% 17 19% 14 20% 4 17% 337 28% bd 64 19% 31 25% 315 28% 295 26% ** ** ANY OF THESE 573 47% 82 47% 34 38% 26 38% 8 39% 573 47% bc 135 40% 55 43% 531 47% 504 45% ** ** NONE OF THESE 652 53% 91 53% 55 62% e 42 62% e 13 61% 652 53% 205 60% 73 57% 587 53% 615 55% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 250 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 185 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF IN33A-C ANY SECURITY CONCERNS PROVIDING PERSONAL INFORMATION - I DO THIS AND I AM HAPPY TO ENTER MY PERSONAL DETAILS Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Shopping online 532 43% 60 35% d 29 33% d 25 38% d 4 18% 532 43% abd 138 41% 50 40% 487 44% 500 45% ** ** Using government websites 511 42% 73 42% d 30 34% d 25 37% d 5 22% 511 42% bd 116 34% 47 37% 467 42% 477 43% ** ** Banking online 506 41% 66 38% bd 24 27% d 21 31% d 4 17% 506 41% bcd 115 34% 41 32% 467 42% g 469 42% ** ** ANY OF THESE 675 55% 86 50% d 37 42% d 31 46% d 6 28% 675 55% bcd 170 50% 57 45% 622 56% g 629 56% ** ** NONE OF THESE 550 45% 88 50% 52 58% e 37 54% e 15 72% abce 550 45% 170 50% 70 55% h 496 44% 490 44% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 251 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 186 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN33D Which one of the following statements is closest to your attitude about sharing your personal information online? This could be information such as your home address, telephone number or credit card details. Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total I am happy to share my personal information online with any websites/ companies in order to access what I want I am happy to share my personal information but only with those websites/ companies that I trust I think very carefully about sharing my personal information with any website/ company, even if it is one I trust I never share any personal information with any websites/ companies DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 97 8% 10 6% 6 6% 5 7% 1 4% 97 8% 28 8% 7 6% 89 8% 89 8% ** ** 613 50% 69 40% 35 39% 28 42% d 6 30% 613 50% abd 152 45% 61 48% 568 51% 556 50% ** ** 351 29% 62 36% ce 24 28% 17 26% 7 34% 351 29% 95 28% 33 26% 320 29% 320 29% ** ** 165 13% 32 19% 24 27% ae 17 25% e 7 32% ae 165 13% 65 19% 26 20% h 141 13% 153 14% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 252 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 187 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN33E When you want to buy something online, which of the following statements most closely applies? Base : All who say they shop online AGE Effective Weighted Sample Total I only buy items from websites that I have previously bought from I would buy an item from a website that I had never previously bought from, once I made certain checks and was satisfied the website was trustworthy I would buy an item from a website that I had never previously bought from as long as it sold what I wanted DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ ~d All e 65+ OR DE f 1076 146 166 103 63 1076 350 107 778 114 131 95 59 778 212 1009 131 58 48 10 1009 248 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 969 1003 70 83 709 713 60 92 932 914 65 254 25% 31 24% 20 35% ae 16 34% ** ** 254 25% 72 29% 26 29% 232 25% 228 25% ** ** 671 67% 84 64% 35 61% 30 63% ** ** 671 67% 153 62% 59 64% 623 67% 610 67% ** ** 84 8% 16 12% bc 3 5% 1 3% ** ** 84 8% 24 9% 7 8% 77 8% 76 8% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 253 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 188 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN34 (READ DESCRIPTION ABOUT DOWNLOADING MUSIC AND FILMS FROM THE INTERNET) Do you think that downloading music and films for free in this way should be illegal? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Yes 605 39% 88 37% d 93 34% d 59 42% bd 35 27% 605 39% d 202 34% 76 31% 536 40% g 578 41% j 19 20% No 585 38% 82 34% bcd 45 17% 25 18% 20 15% 585 38% bcd 194 33% 83 34% 516 38% 527 37% 42 43% Don't know 365 23% 67 28% 133 49% ace 57 41% ae 76 58% abce 365 23% 198 33% 84 34% h 294 22% 319 22% 36 37% i Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 254 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 189 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN35A AGREEMENT WITH STATEMENTS - The internet makes life easier Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Strongly disagree 44 3% 10 4% 16 6% e 5 4% 11 9% ace 44 3% 22 4% 10 4% 35 3% 40 3% 5 6% Slightly disagree 61 4% 13 5% 13 5% 6 4% 7 5% 61 4% 31 5% 13 5% 50 4% 60 4% 1 2% TOTAL DISAGREE 105 7% 23 10% 29 11% e 11 8% 18 14% ce 105 7% 53 9% 23 9% h 85 6% 99 7% 7 7% Neither/ nor 117 8% 24 10% 47 17% ae 21 15% e 26 20% ae 117 8% 72 12% 35 14% h 85 6% 104 7% 9 10% Slightly agree 377 24% 77 33% de 76 28% 47 34% de 29 22% 377 24% 168 28% 60 25% 327 24% 352 25% 19 20% Strongly agree 865 56% 101 43% bcd 55 20% d 39 28% bd 16 12% 865 56% abcd 223 37% 92 38% 789 59% g 782 55% 57 59% TOTAL AGREE 1242 80% 179 75% bcd 131 48% d 86 61% bd 45 34% 1242 80% bcd 390 66% 152 63% 1116 83% g 1135 80% 76 79% 90 6% 11 5% 64 24% ace 22 16% ae 42 32% abce 90 6% 79 13% 33 13% h 61 4% 85 6% 4 5% 207 13% 35 15% 111 41% ace 43 31% ae 68 52% abce 207 13% 151 25% 68 28% h 146 11% 190 13% 14 14% Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 255 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 190 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN35A AGREEMENT WITH STATEMENTS - The internet makes life easier Base : Those who do not go online at home (on any device) and do not use elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 ~a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 424 72 263 112 151 424 345 142 Effective Weighted Sample 333 57 247 103 144 333 295 Total 329 63 182 73 109 329 254 Significance Level: 95% EMG WHITE i NON-WHITE ~j 282 402 21 136 220 314 19 116 228 304 22 Strongly disagree 32 10% ** ** 16 9% 5 7% 11 10% 32 10% 20 8% 8 7% 24 11% 27 9% ** ** Slightly disagree 30 9% ** ** 11 6% 5 7% 6 6% 30 9% 22 9% 7 6% 25 11% 30 10% ** ** TOTAL DISAGREE 63 19% ** ** 27 15% 10 14% 17 15% 63 19% 43 17% 15 13% 49 21% g 58 19% ** ** Neither/ nor 73 22% ** ** 36 20% 13 17% 23 21% 73 22% 53 21% 27 23% 49 21% 62 20% ** ** Slightly agree 85 26% ** ** 46 25% 25 34% d 21 19% 85 26% 65 26% 31 27% 58 25% 81 27% ** ** Strongly agree 25 7% ** ** 11 6% 4 6% 7 6% 25 7% 18 7% 11 10% 18 8% 25 8% ** ** TOTAL AGREE 110 33% ** ** 57 31% 29 39% d 28 25% 110 33% 83 33% 42 36% 76 33% 105 35% ** ** 84 25% ** ** 63 35% e 21 29% 42 38% e 84 25% 75 29% 32 28% 55 24% 79 26% ** ** 157 48% ** ** 99 54% 34 47% 65 59% ce 157 48% 128 50% 59 51% 104 46% 141 46% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 256 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 191 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN35B AGREEMENT WITH STATEMENTS - The internet is difficult to use Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Strongly disagree 706 45% 76 32% bcd 32 12% d 25 18% bd 8 6% 706 45% abcd 169 28% 63 26% 652 48% g 655 46% 37 39% Slightly disagree 308 20% 52 22% bd 39 15% 25 18% d 15 11% 308 20% bd 98 16% 38 16% 279 21% g 273 19% 21 21% 1014 65% 128 54% bcd 72 26% d 50 35% bd 22 17% 1014 65% abcd 267 45% 100 41% 931 69% g 928 65% 58 60% Neither/ nor 192 12% 36 15% 41 15% 22 16% 19 14% 192 12% 84 14% 36 15% 154 11% 168 12% 19 20% i Slightly agree 158 10% 38 16% e 41 15% e 19 14% 22 17% e 158 10% 83 14% 31 13% 133 10% 150 11% 8 8% Strongly agree 97 6% 23 10% e 49 18% ae 24 17% ae 25 19% ae 97 6% 78 13% 46 19% h 62 5% 89 6% 8 8% TOTAL AGREE 255 16% 61 26% e 90 33% ae 43 30% e 47 36% ae 255 16% 161 27% 77 32% h 196 15% 239 17% 16 17% 93 6% 12 5% 69 25% ace 26 19% ae 43 33% abce 93 6% 82 14% 29 12% h 66 5% 89 6% 3 3% 285 18% 48 20% 110 40% ae 48 34% ae 61 47% ace 285 18% 166 28% 65 27% h 220 16% 257 18% 22 23% TOTAL DISAGREE Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 257 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 192 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN35C AGREEMENT WITH STATEMENTS - People who buy things online put their privacy at risk Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Strongly disagree 87 6% 8 3% 4 2% 2 1% 2 2% 87 6% bcd 29 5% 6 2% 80 6% g 83 6% 4 4% Slightly disagree 197 13% 22 9% bcd 13 5% 6 5% 6 5% 197 13% bcd 53 9% 23 9% 176 13% 182 13% 10 11% TOTAL DISAGREE 284 18% 30 13% bcd 17 6% 8 6% 9 7% 284 18% abcd 82 14% 29 12% 257 19% g 265 19% 15 15% Neither/ nor 296 19% 43 18% bcd 28 10% 17 12% 11 8% 296 19% bcd 73 12% 34 14% 268 20% g 256 18% 27 28% i Slightly agree 589 38% 91 38% bd 76 28% 46 33% d 30 23% 589 38% bd 205 34% 77 32% 526 39% g 539 38% 35 36% Strongly agree 304 20% 59 25% e 91 34% ae 47 33% ae 45 34% ae 304 20% 163 27% 73 30% h 242 18% 287 20% 15 16% TOTAL AGREE 893 57% 150 63% 167 62% 92 66% de 75 57% 893 57% 368 62% 150 62% 768 57% 826 58% 50 51% 82 5% 13 6% 59 22% ae 23 16% ae 36 28% ace 82 5% 71 12% 30 12% h 54 4% 76 5% 5 5% 378 24% 56 24% 87 32% ae 40 28% 47 36% ae 378 24% 144 24% 64 26% 322 24% 332 23% 32 33% i Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 258 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 193 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN35C AGREEMENT WITH STATEMENTS - People who buy things online put their privacy at risk Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Strongly disagree 83 7% 6 4% 3 3% 2 2% 1 5% 83 7% bc 25 7% 5 4% 77 7% 80 7% ** ** Slightly disagree 187 15% 22 13% d 7 8% 6 9% 1 4% 187 15% bcd 45 13% 18 14% 171 15% 172 15% ** ** TOTAL DISAGREE 270 22% 28 16% 9 11% 7 11% 2 10% 270 22% bcd 70 21% 23 18% 248 22% 252 23% ** ** Neither/ nor 257 21% 35 20% 15 17% 12 18% 4 17% 257 21% 48 14% 21 17% 243 22% 224 20% ** ** Slightly agree 510 42% 78 45% 38 43% 29 43% 9 42% 510 42% 148 43% 53 42% 467 42% 468 42% ** ** Strongly agree 184 15% 31 18% 25 28% ae 18 27% ae 6 31% ae 184 15% 72 21% 28 22% h 158 14% 172 15% ** ** TOTAL AGREE 694 57% 108 63% 63 71% e 47 70% e 15 73% e 694 57% 219 65% 81 64% 625 56% 640 57% ** ** 4 *% 2 1% 1 1% 1 1% * 1% 4 *% 3 1% 1 1% 3 *% 3 *% ** ** 261 21% 37 21% 16 18% 13 19% 4 17% 261 21% 51 15% 23 18% 245 22% 227 20% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 259 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 194 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN35D AGREEMENT WITH STATEMENTS - The internet is for people like me Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Strongly disagree 177 11% 38 16% e 101 37% ae 43 31% ae 58 45% abce 177 11% 133 22% 70 29% h 119 9% 165 12% 12 13% Slightly disagree 93 6% 16 7% 32 12% ae 15 11% e 17 13% ae 93 6% 50 8% 21 9% h 74 5% 86 6% 5 6% TOTAL DISAGREE 270 17% 53 23% e 134 49% ace 58 41% ae 76 58% abce 270 17% 183 31% 90 37% h 193 14% 251 18% 18 18% Neither/ nor 150 10% 35 15% bde 27 10% 15 11% 11 9% 150 10% 75 13% 26 11% 124 9% 132 9% 14 15% Slightly agree 304 20% 50 21% bd 37 14% 24 17% d 13 10% 304 20% bd 109 18% 37 15% 274 20% g 273 19% 19 20% Strongly agree 781 50% 90 38% bcd 38 14% d 29 21% bd 9 7% 781 50% abcd 185 31% 72 30% 724 54% g 722 51% 44 46% TOTAL AGREE 1086 70% 140 59% bcd 75 28% d 53 38% bd 22 17% 1086 70% abcd 293 49% 109 45% 998 74% g 994 70% 64 66% 48 3% 8 3% 35 13% ae 14 10% ae 21 16% ace 48 3% 43 7% 18 7% h 32 2% 46 3% 1 1% 198 13% 43 18% e 62 23% e 30 21% e 32 25% e 198 13% 118 20% 44 18% h 156 12% 178 13% 15 16% Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 260 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 195 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN35E AGREEMENT WITH STATEMENTS - Internet users must be protected from seeing inappropriate or offensive content Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Strongly disagree 72 5% 15 6% bcd 4 1% 2 1% 2 2% 72 5% bcd 16 3% 16 7% h 56 4% 67 5% 5 5% Slightly disagree 56 4% 7 3% 8 3% 2 1% 6 4% 56 4% 21 3% 9 4% 49 4% 53 4% 3 3% TOTAL DISAGREE 128 8% 21 9% bc 12 4% 4 3% 8 6% 128 8% bc 36 6% 26 11% 104 8% 120 8% 8 8% Neither/ nor 180 12% 21 9% 25 9% 14 10% 11 9% 180 12% 67 11% 15 6% 165 12% g 158 11% 18 18% i Slightly agree 417 27% 56 23% bd 43 16% 26 18% 18 13% 417 27% bcd 128 22% 43 18% 379 28% g 378 27% 25 26% Strongly agree 762 49% 128 54% 149 55% e 81 58% e 68 52% 762 49% 309 52% 138 57% h 650 48% 705 50% 42 44% TOTAL AGREE 1179 76% 183 77% d 193 71% 107 76% d 86 66% 1179 76% bd 437 74% 181 75% 1029 76% 1083 76% 68 70% 67 4% 11 5% 42 15% ae 16 11% ae 26 20% ace 67 4% 53 9% 21 9% h 48 4% 63 4% 3 3% 247 16% 32 14% 67 25% ae 30 21% ae 37 28% ace 247 16% 121 20% 36 15% 213 16% 221 15% 21 22% Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 261 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 196 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN35E AGREEMENT WITH STATEMENTS - Internet users must be protected from seeing inappropriate or offensive content Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Strongly disagree 66 5% 12 7% bcd 2 2% 1 2% * 1% 66 5% bd 12 3% 14 11% h 51 5% 61 5% ** ** Slightly disagree 49 4% 7 4% 3 3% 2 3% * 2% 49 4% 13 4% 7 5% 44 4% 46 4% ** ** TOTAL DISAGREE 115 9% 18 11% bd 4 5% 4 5% 1 3% 115 9% bd 25 7% 21 17% h 95 9% 107 10% ** ** Neither/ nor 128 10% 13 7% 7 8% 5 7% 2 10% 128 10% 36 10% 3 2% 126 11% g 116 10% ** ** Slightly agree 361 29% 42 24% 23 26% 17 25% 6 27% 361 29% 91 27% 29 23% 335 30% 327 29% ** ** Strongly agree 619 51% 101 58% e 54 61% e 42 62% e 13 59% 619 51% 187 55% 74 58% 560 50% 567 51% ** ** TOTAL AGREE 980 80% 143 82% 77 87% e 59 87% e 18 87% 980 80% 278 82% 103 81% 895 80% 894 80% ** ** 2 *% -% * *% * *% * 1% 2 *% 1 *% * *% 2 *% 2 *% ** ** 131 11% 13 7% 7 8% 5 8% 2 11% 131 11% 37 11% 3 3% 128 11% g 118 11% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 262 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 197 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN35F AGREEMENT WITH STATEMENTS - As long as the internet provides good websites it doesn't really matter who owns the websites or how they're funded Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Strongly disagree 195 13% 38 16% d 30 11% 19 14% d 11 8% 195 13% d 59 10% 41 17% h 160 12% 173 12% 15 16% Slightly disagree 196 13% 37 16% bcd 23 9% 13 9% 11 8% 196 13% bd 62 10% 21 9% 176 13% g 177 12% 11 12% TOTAL DISAGREE 391 25% 74 31% bcde 53 20% 32 23% d 21 16% 391 25% bd 122 20% 62 26% 335 25% 350 25% 27 28% Neither/ nor 309 20% 47 20% 52 19% 28 20% 24 19% 309 20% 115 19% 36 15% 279 21% g 283 20% 20 21% Slightly agree 345 22% 38 16% d 30 11% 19 13% 11 9% 345 22% abcd 114 19% 30 12% 317 24% g 314 22% 22 23% Strongly agree 346 22% 51 21% bd 40 15% 25 18% 15 12% 346 22% bd 116 20% 59 24% 299 22% 320 22% 22 23% TOTAL AGREE 692 45% 89 37% bd 70 26% 44 31% d 27 21% 692 45% abcd 230 39% 89 37% 616 46% g 634 45% 43 45% Don't know 163 10% 27 12% 95 35% ace 37 26% ae 58 45% abce 163 10% 128 22% 56 23% h 117 9% 156 11% 6 7% TOTAL NEITHER/ DON'T KNOW 472 30% 74 31% 147 54% ace 65 46% ae 82 63% abce 472 30% 242 41% 92 38% h 395 29% 439 31% 26 27% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 263 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 198 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN35F AGREEMENT WITH STATEMENTS - As long as the internet provides good websites it doesn't really matter who owns the websites or how they're funded Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Strongly disagree 161 13% 33 19% e 13 15% 11 16% 3 12% 161 13% 38 11% 29 23% h 136 12% 143 13% ** ** Slightly disagree 177 14% 34 20% 12 14% 8 12% 4 17% 177 14% 48 14% 14 11% 163 15% 161 14% ** ** TOTAL DISAGREE 339 28% 67 39% be 25 29% 19 28% 6 29% 339 28% 85 25% 43 34% 298 27% 304 27% ** ** Neither/ nor 230 19% 29 17% 18 20% 13 19% 5 25% 230 19% 63 19% 14 11% 218 19% g 216 19% ** ** Slightly agree 300 24% 30 18% 17 19% 13 20% 3 16% 300 24% abd 81 24% 17 13% 285 26% g 272 24% ** ** Strongly agree 315 26% 41 24% 20 23% 16 24% 4 19% 315 26% 92 27% 42 33% h 284 25% 289 26% ** ** TOTAL AGREE 615 50% 71 41% 37 41% 29 44% 7 34% 615 50% abd 173 51% 59 47% 569 51% 561 50% ** ** 42 3% 6 3% 9 10% ae 6 9% ae 3 12% ae 42 3% 19 6% 10 8% h 33 3% 38 3% ** ** 272 22% 35 20% 27 30% ae 19 28% 8 37% ae 272 22% 82 24% 25 19% 251 22% 254 23% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 264 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 199 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN36A AGREEMENT WITH STATEMENTS - When I visit news websites I tend to trust what I read or see Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Strongly disagree 89 7% 20 11% de 6 7% 5 8% 1 4% 89 7% 19 6% 17 13% h 71 6% 83 7% ** ** Slightly disagree 183 15% 26 15% 11 12% 8 11% 3 14% 183 15% 44 13% 22 17% 163 15% 171 15% ** ** TOTAL DISAGREE 271 22% 46 26% 17 19% 13 19% 4 18% 271 22% 63 18% 39 31% h 235 21% 253 23% ** ** Neither/ nor 258 21% 32 19% 17 19% 12 18% 5 22% 258 21% 64 19% 20 15% 242 22% 225 20% ** ** Slightly agree 340 28% 41 24% 27 31% 22 32% 6 26% 340 28% 87 26% 28 22% 318 28% 307 27% ** ** Strongly agree 220 18% 32 18% d 11 13% 10 14% 2 8% 220 18% bd 65 19% 21 17% 203 18% 204 18% ** ** TOTAL AGREE 560 46% 73 42% 39 44% 32 47% d 7 34% 560 46% d 152 45% 50 39% 520 47% 511 46% ** ** 10 1% 3 2% 1 1% * 1% * 1% 10 1% 7 2% 3 2% 9 1% 9 1% ** ** Not applicable 126 10% 19 11% 16 18% e 11 16% e 5 24% ae 126 10% 54 16% 16 13% 112 10% 121 11% ** ** TOTAL NEITHER/ DON'T KNOW 268 22% 35 20% 17 20% 12 18% 5 23% 268 22% 71 21% 22 17% 251 22% 233 21% ** ** Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 265 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 200 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN36A AGREEMENT WITH STATEMENTS - When I visit news websites I tend to trust what I read or see Base : Those who go online at home (on any device) or elsewhere - excluding those who do not visit news websites AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ ~d All e 65+ OR DE f 1222 165 222 123 99 1222 440 138 863 132 170 113 94 863 256 1099 154 73 57 16 1099 286 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1084 1140 79 105 777 792 66 111 1006 998 72 Strongly disagree 89 8% 20 13% e 6 8% 5 9% ** ** 89 8% 19 7% 17 15% h 71 7% 83 8% ** ** Slightly disagree 183 17% 26 17% 11 15% 8 14% ** ** 183 17% 44 15% 22 20% 163 16% 171 17% ** ** TOTAL DISAGREE 271 25% 46 30% 17 23% 13 23% ** ** 271 25% 63 22% 39 35% h 235 23% 253 25% ** ** Neither/ nor 258 23% 32 21% 17 23% 12 21% ** ** 258 23% 64 22% 20 18% 242 24% 225 23% ** ** Slightly agree 340 31% 41 27% 27 38% a 22 38% a ** ** 340 31% 87 30% 28 26% 318 32% 307 31% ** ** Strongly agree 220 20% 32 20% 11 16% 10 17% ** ** 220 20% 65 23% 21 19% 203 20% 204 20% ** ** TOTAL AGREE 560 51% 73 47% 39 53% 32 56% ** ** 560 51% 152 53% 50 45% 520 52% 511 51% ** ** 10 1% 3 2% 1 1% * 1% ** ** 10 1% 7 2% 3 2% 9 1% 9 1% ** ** 268 24% 35 23% 17 24% 12 22% ** ** 268 24% 71 25% 22 20% 251 25% 233 23% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 266 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 201 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN36B AGREEMENT WITH STATEMENTS - When I visit social networking websites like Facebook I tend to trust what I read or see Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 Strongly disagree 189 15% 21 12% 8 9% 6 8% 2 10% 189 15% bc 47 14% 29 23% h 168 15% 184 16% ** ** Slightly disagree 200 16% 16 9% 6 7% 4 7% 1 6% 200 16% abcd 55 16% 18 14% 187 17% 183 16% ** ** TOTAL DISAGREE 389 32% 37 21% 13 15% 10 15% 3 16% 389 32% abcd 103 30% 47 37% 355 32% 367 33% ** ** Neither/ nor 235 19% 23 13% d 8 9% 7 11% 1 4% 235 19% abcd 49 15% 15 12% 223 20% g 207 18% ** ** Slightly agree 205 17% 11 6% 8 9% d 8 11% d * 2% 205 17% abd 52 15% 13 10% 192 17% g 182 16% ** ** Strongly agree 73 6% 12 7% 3 3% 2 3% 1 4% 73 6% 23 7% 3 2% 71 6% g 67 6% ** ** TOTAL AGREE 278 23% 23 13% d 11 13% d 10 15% d 1 6% 278 23% abcd 75 22% 16 12% 262 23% g 249 22% ** ** 12 1% 2 1% 2 2% 1 1% 1 4% e 12 1% 8 2% 3 2% 11 1% 12 1% ** ** Not applicable 311 25% 90 52% e 54 61% ae 39 58% e 15 69% ae 311 25% 106 31% 47 37% h 267 24% 284 25% ** ** TOTAL NEITHER/ DON'T KNOW 247 20% 25 14% 10 11% 8 12% 2 9% 247 20% abcd 57 17% 18 14% 234 21% g 219 20% ** ** Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 267 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 202 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN36B AGREEMENT WITH STATEMENTS - When I visit social networking websites like Facebook I tend to trust what I read or see Base : Those who go online at home (on any device) or elsewhere - excluding those who do not visit social networking sites AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 948 94 95 56 39 948 304 89 Effective Weighted Sample 696 73 74 52 36 696 193 Total 914 84 35 28 6 914 234 Strongly disagree 189 21% ** ** ** ** ** ** ** ** 189 21% Slightly disagree 200 22% ** ** ** ** ** ** ** ** TOTAL DISAGREE 389 43% ** ** ** ** ** ** Neither/ nor 235 26% ** ** ** ** Slightly agree 205 22% ** ** Strongly agree 73 8% TOTAL AGREE WHITE i NON-WHITE ~j 859 888 57 71 639 642 49 80 851 835 53 47 20% ** ** 168 20% 184 22% ** ** 200 22% 55 24% ** ** 187 22% 183 22% ** ** ** ** 389 43% 103 44% ** ** 355 42% 367 44% ** ** ** ** ** ** 235 26% 49 21% ** ** 223 26% 207 25% ** ** ** ** ** ** ** ** 205 22% 52 22% ** ** 192 23% 182 22% ** ** ** ** ** ** ** ** ** ** 73 8% 23 10% ** ** 71 8% 67 8% ** ** 278 30% ** ** ** ** ** ** ** ** 278 30% 75 32% ** ** 262 31% 249 30% ** ** 12 1% ** ** ** ** ** ** ** ** 12 1% 8 3% ** ** 11 1% 12 1% ** ** 247 27% ** ** ** ** ** ** ** ** 247 27% 57 24% ** ** 234 27% 219 26% ** ** Significance Level: 95% Don't know TOTAL NEITHER/ DON'T KNOW EMG Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 268 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 203 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN38 (READ DESCRIPTION ABOUT WEBSITE TERMS AND CONDITIONS AND PRIVACY STATEMENTS) Which of the following statements best describes what you do about website terms and conditions and privacy statements? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample Total I read them thoroughly DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 965 150 210 135 122 965 305 121 1225 173 89 67 21 1225 340 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1296 82 866 892 68 1118 1119 75 1220 215 18% 29 16% 25 28% ae 19 28% ae 7 31% ae 215 18% 65 19% 23 18% 194 17% 195 17% ** ** 580 47% 81 47% 35 39% 26 39% 8 40% 580 47% b 134 40% 55 43% 532 48% 536 48% ** ** 345 28% 54 31% bcd 16 18% 13 19% 3 14% 345 28% bcd 95 28% 38 30% 317 28% 307 27% ** ** 1140 93% 163 94% bcd 76 86% 58 86% 18 85% 1140 93% bcd 294 87% 117 92% 1043 93% 1038 93% ** ** 925 75% 135 78% bcd 51 58% 40 59% 11 54% 925 75% bcd 230 68% 93 73% 849 76% 843 75% ** ** I'm not aware of them 64 5% 9 5% 9 10% e 7 10% e 2 10% e 64 5% 34 10% 8 6% 56 5% 59 5% ** ** Don't know 22 2% 1 1% 4 4% ae 3 4% a 1 5% ae 22 2% 12 3% 2 2% 20 2% 22 2% ** ** I skim through them without reading them thoroughly I'm aware of them but don't read them TOTAL AWARE TOTAL AWARE AND DON'T READ THOROUGHLY Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 269 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 204 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN38 (READ DESCRIPTION ABOUT WEBSITE TERMS AND CONDITIONS AND PRIVACY STATEMENTS) Which of the following statements best describes what you do about website terms and conditions and privacy statements? Base : Those aware of website terms and conditions or privacy statements AGE Effective Weighted Sample Total I read them thoroughly I skim through them without reading them thoroughly I'm aware of them but don't read them TOTAL AWARE TOTAL AWARE AND DON'T READ THOROUGHLY DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1265 175 233 125 108 1265 457 145 897 140 178 115 102 897 266 111 1140 163 76 58 18 1140 294 117 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1185 77 807 827 64 1043 1038 69 1120 215 19% 29 17% 25 33% ae 19 32% ae 7 36% ae 215 19% 65 22% 23 20% 194 19% 195 19% ** ** 580 51% 81 50% 35 46% 26 45% 8 47% 580 51% 134 46% 55 47% 532 51% 536 52% ** ** 345 30% 54 33% bcd 16 21% 13 23% 3 17% 345 30% bd 95 32% 38 33% 317 30% 307 30% ** ** 1140 100% 163 100% 76 100% 58 100% 18 100% 1140 100% 294 100% 117 100% 1043 100% 1038 100% ** ** 925 81% 135 83% bcd 51 67% 40 68% 11 64% 925 81% bcd 230 78% 93 80% 849 81% 843 81% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 270 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 205 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN39 Do you ever use search engine websites like Google, Yahoo, Bing or Ask Jeeves to find out about other websites or to search for information? Base : Those who go online at home (on any device) or elsewhere AGE Effective Weighted Sample DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1381 190 276 147 129 1381 529 161 Significance Level: 95% Unweighted total AGE/SEG 1220 EMG WHITE i NON-WHITE ~j 1296 82 965 150 210 135 122 965 305 121 866 892 68 Total 1225 173 89 67 21 1225 340 127 1118 1119 75 Yes 1178 96% 165 95% bd 80 90% d 62 92% d 18 83% 1178 96% bcd 316 93% 120 95% 1077 96% 1077 96% ** ** 43 4% 7 4% 8 9% ae 5 8% e 3 14% ae 43 4% 19 6% 6 5% 37 3% 39 4% ** ** 4 *% 2 1% 1 1% -% 1 3% ce 4 *% 5 1% * *% 4 *% 3 *% ** ** No Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 271 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 206 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN40 When you use a search engine to find information, you enter a query in the search box and the search engine will then show some links to websites in the results pages. Which one of these is closest to your opinion about the level of accuracy or bias of the information detailed in the websites that appear in the results pages? Base : Those who use search engine websites AGE Effective Weighted Sample Total I think that if they have been listed by the search engine, these websites will have accurate and unbiased information I think that some of the websites will be accurate or unbiased and some won't be I don't really think about whether or not they have accurate or unbiased information, I just use the sites I like the look of Don't know DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1305 180 242 135 107 1305 479 149 925 142 186 124 101 925 280 114 1178 165 80 62 18 1178 316 120 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1156 1224 78 832 855 65 1077 1077 71 245 21% 30 18% 18 23% 14 22% 4 25% 245 21% 72 23% 26 22% 224 21% 217 20% ** ** 709 60% 90 55% 43 54% 35 55% 9 50% 709 60% d 174 55% 67 56% 651 61% 651 60% ** ** 184 16% 31 19% 12 14% 8 14% 3 18% 184 16% 51 16% 20 17% 167 16% 171 16% ** ** 40 3% 14 9% e 7 9% e 6 9% e 1 7% e 40 3% 19 6% 7 6% 34 3% 39 4% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 272 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 207 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN41 You may use a search engine to reach a website or company even when you know the web address of that particular website or company. You may also use a search engine to look for more general information online - such as a breaking news story, or information about an event or a product. When you use a search engine to look for more general information, which one of the following most closely applies to what you tend to do once the search engine has listed the results? Base : Those who use search engine websites AGE Effective Weighted Sample Total I tend to only look at the first few items listed by the search engine I tend to look at the first page of results and rarely look at the second page of results I tend to look beyond the first page of results Don't know DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1305 180 242 135 107 1305 479 149 925 142 186 124 101 925 280 114 1178 165 80 62 18 1178 316 120 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1156 1224 78 832 855 65 1077 1077 71 412 35% 45 27% 28 35% 21 34% 7 38% 412 35% a 137 43% 32 27% 386 36% g 377 35% ** ** 399 34% 59 36% 25 31% 20 32% 5 29% 399 34% 97 31% 43 36% 362 34% 365 34% ** ** 347 29% 58 35% 26 32% 20 32% 6 31% 347 29% 76 24% 41 34% 313 29% 318 30% ** ** 19 2% 3 2% 1 2% 1 2% * 1% 19 2% 7 2% 4 4% 17 2% 16 2% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 273 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 208 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. IN42 Here are some things that other people have said about online passwords. Which of these apply regarding the passwords that you use online? These might be passwords that you use for registering with websites, when making purchases online, or for logging in to a website to gain access to particular content Base : Those who go online at home (on any device) or elsewhere - excluding none of these responses AGE Effective Weighted Sample Total I use the same passwords for most, if not all websites I tend to have problems remembering my passwords I tend to use easy to remember passwords like birthdays or names USE THE SAME PASSWORDS OR USE EASY TO REMEMBER PASSWORDS DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f 1374 190 273 145 128 1374 526 160 960 150 207 133 121 960 303 121 1219 173 88 67 21 1219 339 127 Significance Level: 95% Unweighted total AGE/SEG EMG WHITE i NON-WHITE ~j 1214 1289 82 861 887 68 1112 1113 75 671 55% 92 53% 50 57% 38 57% 12 57% 671 55% 207 61% 66 52% 618 56% 611 55% ** ** 305 25% 58 33% bde 22 25% 17 26% 4 21% 305 25% 82 24% 37 29% 269 24% 282 25% ** ** 321 26% 42 24% 21 23% 15 23% 5 25% 321 26% 69 20% 32 25% 294 26% 295 27% ** ** 961 79% 126 73% 69 79% 52 78% 17 81% 961 79% 269 79% 94 74% 885 80% 877 79% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 274 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 209 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M1 Do you personally use a mobile phone? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Yes 1423 92% 217 92% bcd 185 68% d 113 80% bd 72 55% 1423 92% bcd No 131 8% 20 8% 86 32% ace 28 20% ae 58 45% abce 131 8% Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 485 82% 182 75% 1269 94% g 1299 91% 91 94% 109 18% 61 25% h 77 6% 124 9% 5 6% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 275 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 210 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M2 Is this a smartphone? A smartphone is a phone on which you can easily access emails and download files as well as view websites and generally surf the internet. Popular brands of smartphone include BlackBerry, iPhone and HTC. Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Yes 833 58% 81 37% bcd 19 10% d 16 14% d 3 4% 833 58% abcd 187 39% 62 34% 782 62% g 745 57% ** ** No 578 41% 134 62% e 163 88% ae 95 85% ae 68 95% abce 578 41% 291 60% 120 66% h 475 37% 542 42% ** ** 13 1% 2 1% 2 1% 1 1% 1 2% 13 1% 6 1% 1 *% 12 1% 12 1% ** ** Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 276 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 211 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF MOBILE PHONE OWNERSHIP Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 ALL WITH A SMARTPHONE 833 58% 81 37% bcd 19 10% d 16 14% d 3 4% 833 58% abcd 187 39% 62 34% 782 62% g 745 57% ** ** ALL WITH ANOTHER TYPE OF MOBILE PHONE 591 42% 136 63% e 166 90% ae 97 86% ae 69 96% abce 591 42% 297 61% 120 66% h 487 38% 554 43% ** ** 1423 100% 217 100% 185 100% 113 100% 72 100% 1423 100% 485 100% 182 100% 1269 100% 1299 100% ** ** ALL WITH A MOBILE PHONE Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 277 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 212 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF MOBILE PHONE OWNERSHIP Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 ALL WITH A SMARTPHONE 833 54% 81 34% bcd 19 7% d 16 12% bd 3 2% 833 54% abcd 187 32% 62 25% 782 58% g 745 52% 59 61% ALL WITH ANOTHER TYPE OF MOBILE PHONE 591 38% 136 57% e 166 61% de 97 69% abde 69 53% e 591 38% 297 50% 120 50% h 487 36% 554 39% 32 34% 1423 92% 217 92% bcd 185 68% d 113 80% bd 72 55% 1423 92% bcd 485 82% 182 75% 1269 94% g 1299 91% 91 94% 131 8% 20 8% 86 32% ace 28 20% ae 58 45% abce 131 8% 109 18% 61 25% h 77 6% 124 9% 5 6% ALL WITH A MOBILE PHONE DOES NOT HAVE A MOBILE PHONE Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 278 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 213 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M3 Can you tell me if you have any concerns about mobile phones? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 No, do not have any concerns 1196 77% 180 76% 211 78% 109 78% 102 78% 1196 77% Cost of calls - generally 79 5% 9 4% 10 4% 5 3% 5 4% Junk/ spam text messages 72 5% 10 4% bd 3 1% 3 2% d Intrusion into other people's space/ public space 57 4% 15 6% de 10 4% Health concerns - using handset 54 3% 9 4% Children having phones at a young age 49 3% People driving while using mobile phones Health concerns - masts WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 469 79% 187 77% 1037 77% 1101 77% 75 78% 79 5% 24 4% 5 2% 75 6% g 66 5% 9 9% i -% 72 5% bd 18 3% 10 4% 62 5% 70 5% 1 1% 8 6% d 2 2% 57 4% 22 4% 11 4% 46 3% 55 4% 1 1% 5 2% 3 2% 3 2% 54 3% 13 2% 9 4% 45 3% 44 3% 7 7% i 9 4% 11 4% 8 5% 3 2% 49 3% 17 3% 13 5% h 38 3% 42 3% 4 4% 39 2% 8 3% 9 3% 6 4% 3 3% 39 2% 16 3% 5 2% 36 3% 31 2% 5 5% 36 2% 5 2% 10 4% 7 5% e 3 3% 36 2% 11 2% 7 3% 32 2% 34 2% 2 2% 32 2% 3 1% 3 1% 3 2% d -% 32 2% d 10 2% 5 2% 29 2% 30 2% 1 1% Significance Level: 95% Unsolicited text messages that charge a premium rate to respond EMG Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 279 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 213 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M3 Can you tell me if you have any concerns about mobile phones? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Cost of calls when abroad 29 2% 4 2% bcd -% -% -% 29 2% bcd 3 1% 2 1% 27 2% 24 2% 2 2% Strangers contacting children 27 2% 2 1% 3 1% 3 2% 1 *% 27 2% 10 2% 5 2% 22 2% 22 2% 4 4% i People using phones in quiet spaces 26 2% 5 2% 9 3% e 7 5% de 2 1% 26 2% 13 2% 6 2% 20 1% 21 1% 3 3% 24 2% 2 1% 1 *% 1 1% * *% 24 2% bd 4 1% 2 1% 23 2% 21 1% 1 1% Mis-use of camera phones/ 'happy slapping' 24 2% 4 2% d 3 1% 3 2% d -% 24 2% d 6 1% 2 1% 24 2% 19 1% 2 2% Target for stealing mobile phone 23 1% 5 2% d 2 1% 2 1% * *% 23 1% 7 1% 2 1% 22 2% 20 1% 2 2% Cost of new handsets 20 1% * *% 1 *% * *% * *% 20 1% b 1 *% * *% 20 1% 15 1% 3 3% 19 1% -% 1 *% 1 1% -% 19 1% 5 1% 3 1% 17 1% 19 1% -% Receiving targeted advertising based on my location App(s)/ applications being recalled by the provider due to security issues Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 280 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 213 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M3 Can you tell me if you have any concerns about mobile phones? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Getting viruses, Trojans or Malware installed on the phone EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 18 1% -% 1 *% 1 1% -% 18 1% 2 *% 4 2% 16 1% 16 1% 1 1% 16 1% * *% 1 *% 1 *% -% 16 1% 1 *% -% 16 1% 13 1% 1 1% 15 1% * *% -% -% -% 15 1% b * *% 1 *% 14 1% 10 1% 3 3% i 12 1% * *% -% -% -% 12 1% b * *% -% 12 1% 10 1% 1 1% 11 1% -% -% -% -% 11 1% 2 *% -% 11 1% 9 1% 1 1% Poor signal/ coverage/ reception 6 *% 2 1% 1 *% 1 1% -% 6 *% 2 *% 1 *% 5 *% 6 *% -% Phone hacking 5 *% 1 1% -% -% -% 5 *% 1 *% 1 1% 4 *% 5 *% -% Tracks your location 3 *% -% -% -% -% 3 *% -% 1 1% 2 *% 3 *% -% Receiving advertising on the phone 3 *% -% -% -% -% 3 *% -% 1 *% 2 *% 3 *% -% Cost of using the phone to get online/ visit websites Incurring unexpected additional charges through using apps/ applications Cost of premium rate text messages Incurring unexpected costs due to exceeding the data plan/ going online too much Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 281 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 213 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M3 Can you tell me if you have any concerns about mobile phones? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Losing phone and information contained 2 *% -% -% -% -% 2 *% 1 *% 1 1% 1 *% 2 *% -% Unsolicited calls/ number sold on 1 *% * *% 1 *% -% 1 *% 1 *% 1 *% -% 1 *% 1 *% -% Kills conversation/ anti-social 1 *% 1 *% 1 *% -% 1 *% 1 *% 1 *% 1 *% * *% 1 *% -% Bullying through the phone 1 *% -% 1 *% -% 1 1% e 1 *% 1 *% -% 1 *% 1 *% -% Other 38 2% 8 3% 7 3% 3 2% 4 3% 38 2% 15 3% 7 3% 32 2% 36 3% 1 1% Don't know 22 1% 5 2% 8 3% e 1 1% 7 5% ce 22 1% 12 2% 7 3% 17 1% 22 2% -% ANY CONCERNS 336 22% 52 22% 52 19% 30 21% 22 17% 336 22% 113 19% 49 20% 292 22% 300 21% 21 22% AFFORDABILITY 110 7% 12 5% 11 4% 6 4% 5 4% 110 7% b 28 5% 5 2% 105 8% g 90 6% 12 13% i SECURITY/ FRAUD 94 6% 11 5% d 7 2% d 7 5% d -% 94 6% bd 25 4% 13 5% 82 6% 90 6% 2 3% RISKS TO OTHER PEOPLE/ RISKS TO SOCIETY 91 6% 17 7% 17 6% 10 7% 6 5% 91 6% 33 6% 17 7% 78 6% 80 6% 7 7% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 282 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 213 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M3 Can you tell me if you have any concerns about mobile phones? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 PRIVACY 87 6% 18 8% d 14 5% 11 8% d 3 2% 87 6% d 32 5% 14 6% 73 5% 77 5% 5 5% HEALTH 75 5% 11 5% 14 5% 8 6% 6 5% 75 5% 24 4% 14 6% 63 5% 62 4% 8 8% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 283 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 214 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M3 Can you tell me if you have any concerns about mobile phones? Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 No, do not have any concerns 1107 78% 173 80% 147 79% 88 78% 58 81% 1107 78% 392 81% 143 79% Junk/ spam text messages 71 5% 9 4% d 3 2% 3 3% d -% 71 5% bd 17 4% Cost of calls - generally 70 5% 7 3% 4 2% 3 2% 1 2% 70 5% b Health concerns - using handset 50 4% 8 4% 5 3% 2 2% 2 3% Intrusion into other people's space/ public space 50 4% 11 5% 8 4% 6 6% d Children having phones at a young age 42 3% 7 3% 7 4% People driving while using mobile phones 35 2% 6 3% 32 2% 32 2% Significance Level: 95% Unsolicited text messages that charge a premium rate to respond Health concerns - masts EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 986 78% 1013 78% ** ** 9 5% 62 5% 69 5% ** ** 16 3% 3 2% 66 5% g 59 5% ** ** 50 4% 11 2% 8 4% 43 3% 42 3% ** ** 1 2% 50 4% 17 3% 8 4% 43 3% 49 4% ** ** 6 5% 1 2% 42 3% 13 3% 11 6% h 33 3% 38 3% ** ** 7 4% 5 4% 2 3% 35 2% 12 3% 3 2% 33 3% 28 2% ** ** 3 1% 3 2% 3 3% d -% 32 2% d 10 2% 5 3% 29 2% 30 2% ** ** 4 2% 7 4% 6 6% ade 1 1% 32 2% 7 1% 6 3% 29 2% 29 2% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 284 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 214 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M3 Can you tell me if you have any concerns about mobile phones? Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Cost of calls when abroad 29 2% 4 2% b -% -% -% 29 2% bc 3 1% 2 1% 27 2% 24 2% ** ** Strangers contacting children 24 2% 1 1% 3 2% 2 2% * 1% 24 2% 8 2% 5 3% 19 2% 21 2% ** ** 24 2% 2 1% 1 1% 1 1% * *% 24 2% 4 1% 2 1% 23 2% 21 2% ** ** Mis-use of camera phones/ 'happy slapping' 24 2% 3 1% 3 1% 3 2% d -% 24 2% 6 1% 1 *% 24 2% 19 1% ** ** People using phones in quiet spaces 22 2% 4 2% 5 3% 4 4% e 1 1% 22 2% 8 2% 5 3% 16 1% 18 1% ** ** Target for stealing mobile phone 20 1% 4 2% 1 1% 1 1% * *% 20 1% 5 1% 2 1% 19 1% 19 1% ** ** 19 1% -% 1 1% 1 1% -% 19 1% 5 1% 3 2% 17 1% 19 1% ** ** 19 1% * *% * *% * *% -% 19 1% * *% -% 19 1% 13 1% ** ** Receiving targeted advertising based on my location App(s)/ applications being recalled by the provider due to security issues Cost of new handsets Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 285 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 214 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M3 Can you tell me if you have any concerns about mobile phones? Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% Getting viruses, Trojans or Malware installed on the phone EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 18 1% -% 1 *% 1 1% -% 18 1% 2 *% 4 2% 16 1% 16 1% ** ** 16 1% * *% 1 *% 1 1% -% 16 1% 1 *% -% 16 1% 13 1% ** ** 15 1% * *% -% -% -% 15 1% b * *% 1 *% 14 1% 10 1% ** ** 12 1% * *% -% -% -% 12 1% * *% -% 12 1% 10 1% ** ** 11 1% -% -% -% -% 11 1% 2 *% -% 11 1% 9 1% ** ** Phone hacking 5 *% 1 1% -% -% -% 5 *% 1 *% 1 1% 4 *% 5 *% ** ** Poor signal/ coverage/ reception 4 *% 1 *% 1 1% 1 1% -% 4 *% 2 *% 1 *% 3 *% 4 *% ** ** Tracks your location 3 *% -% -% -% -% 3 *% -% 1 1% 2 *% 3 *% ** ** Receiving advertising on the phone 3 *% -% -% -% -% 3 *% -% 1 *% 2 *% 3 *% ** ** Cost of using the phone to get online/ visit websites Incurring unexpected additional charges through using apps/ applications Cost of premium rate text messages Incurring unexpected costs due to exceeding the data plan/ going online too much Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 286 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 214 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M3 Can you tell me if you have any concerns about mobile phones? Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Losing phone and information contained 2 *% -% -% -% -% 2 *% 1 *% 1 1% 1 *% 2 *% ** ** Unsolicited calls/ number sold on 1 *% * *% 1 *% -% 1 1% e 1 *% 1 *% -% 1 *% 1 *% ** ** Kills conversation/ anti-social 1 *% 1 *% -% -% -% 1 *% -% 1 *% h * *% 1 *% ** ** Bullying through the phone 1 *% -% 1 *% -% 1 1% e 1 *% 1 *% -% 1 *% 1 *% ** ** Other 33 2% 7 3% 6 3% 2 2% 4 6% ce 33 2% 13 3% 4 2% 30 2% 31 2% ** ** Don't know 13 1% 1 *% 2 1% 1 1% * *% 13 1% 3 1% 2 1% 12 1% 13 1% ** ** ANY CONCERNS 304 21% 43 20% 37 20% 23 21% 14 19% 304 21% 90 19% 37 20% 271 21% 273 21% ** ** AFFORDABILITY 101 7% 11 5% 5 3% 4 3% 1 2% 101 7% bcd 21 4% 4 2% 96 8% g 83 6% ** ** 93 7% 10 5% d 7 4% d 7 6% d -% 93 7% bd 24 5% 12 7% 82 6% 88 7% ** ** SECURITY/ FRAUD Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 287 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 214 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M3 Can you tell me if you have any concerns about mobile phones? Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 RISKS TO OTHER PEOPLE/ RISKS TO SOCIETY 82 6% 15 7% 11 6% 7 6% 4 5% 82 6% 26 5% 13 7% 72 6% 73 6% ** ** PRIVACY 79 6% 14 7% 11 6% 8 7% 2 3% 79 6% 26 5% 11 6% 68 5% 70 5% ** ** HEALTH 67 5% 9 4% 11 6% 7 7% 3 5% 67 5% 17 3% 12 6% 58 5% 56 4% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 288 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 215 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M4 Which, if any, of the following things have happened to you as a result of using your mobile phone in the last 12 months? Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% Received targeted advertising to your phone based on my location Had a virus, Trojan or malware on your mobile phone Had an app/ application recalled remotely by the provider due to security issues ANY OF THESE None of these EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 310 22% 42 19% bcd 18 10% 11 9% 7 10% 310 22% bcd 79 16% 41 22% 277 22% 293 23% ** ** 29 2% 4 2% b -% -% -% 29 2% bc 8 2% 2 1% 27 2% 28 2% ** ** 28 2% 3 1% * *% -% * *% 28 2% bc 4 1% 4 2% 24 2% 24 2% ** ** 336 24% 44 21% bcd 18 10% 11 9% 7 10% 336 24% bcd 86 18% 44 24% 299 24% 314 24% ** ** 1087 76% 172 79% 167 90% ae 102 91% ae 65 90% ae 1087 76% 399 82% 138 76% 971 76% 985 76% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 289 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 217 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M5 Before today, which, if any, of the following mobile phone security measures or safety features had you heard of? Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 1150 81% 157 72% bcd 91 49% 61 54% d 30 42% 1150 81% abcd 922 65% 133 61% bcd 57 31% 40 35% d 18 25% 661 46% 91 42% bcd 38 21% 25 22% 1202 84% 169 78% bcd 98 53% d AWARE OF ALL THREE 617 43% 88 40% bcd None of these 221 16% 48 22% e Significance Level: 95% Screen locks (using a PIN or on-screen pattern) that prevent your phone being used until the code is entered PIN Protection of your SIM card so it can't be accessed until the code is entered Anti-virus software to prevent viruses and other malicious software on your mobile phone AWARE OF ANY OF THESE EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 332 68% 123 68% 1043 82% g 1046 81% ** ** 922 65% bcd 248 51% 96 53% 837 66% g 854 66% ** ** 13 18% 661 46% bcd 169 35% 66 36% 606 48% g 611 47% ** ** 67 60% d 30 42% 1202 84% abcd 351 72% 128 70% 1090 86% g 1094 84% ** ** 34 18% 21 19% 13 18% 617 43% bcd 155 32% 65 36% 564 44% g 569 44% ** ** 87 47% ae 46 40% ae 41 58% abce 221 16% 134 28% 54 30% h 180 14% 205 16% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 290 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 218 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M6A USE OF MOBILE PHONE SECURITY MEASURES/ SAFETY FEATURES - Screen locks (using a PIN or on-screen pattern) that prevent your phone being used until the code is entered Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% I have this for my mobile phone I don't have this - because I don't know how this works/ how to use this/ how to install this I don't have this - for some other reason I don't know whether I have this NOT AWARE OF THIS MEASURE/ FEATURE EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 863 61% 104 48% bcd 45 25% 32 28% d 14 19% 863 61% abcd 223 46% 81 45% 792 62% g 782 60% ** ** 47 3% 10 5% 8 4% 5 4% 3 5% 47 3% 20 4% 9 5% 40 3% 46 4% ** ** 169 12% 24 11% 19 10% 13 11% 6 9% 169 12% 59 12% 24 13% 148 12% 151 12% ** ** 71 5% 18 8% e 18 10% e 12 10% e 7 9% e 71 5% 30 6% 9 5% 63 5% 68 5% ** ** 273 19% 60 28% e 94 51% ae 52 46% ae 42 58% ace 273 19% 153 32% 59 32% h 226 18% 253 19% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 291 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 219 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M6B USE OF MOBILE PHONE SECURITY MEASURES/ SAFETY FEATURES - PIN Protection of your SIM card so it can't be accessed until the code is entered Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% I have this for my mobile phone EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 536 38% 71 33% bcd 22 12% d 18 16% d 4 6% 536 38% bcd 128 26% 50 27% 493 39% g 492 38% ** ** 62 4% 14 7% 7 4% 4 3% 3 4% 62 4% 23 5% 10 6% 54 4% 59 5% ** ** I don't have this - for some other reason 210 15% 20 9% 14 8% 9 8% 5 7% 210 15% abcd 65 13% 23 12% 191 15% 194 15% ** ** I don't know whether I have this 114 8% 27 13% be 14 8% 9 8% 5 7% 114 8% 32 7% 14 8% 99 8% 108 8% ** ** NOT AWARE OF THIS MEASURE/ FEATURE 501 35% 84 39% 127 69% ae 73 65% ae 54 75% ace 501 35% 237 49% 86 47% h 432 34% 445 34% ** ** I don't have this - because I don't know how this works/ how to use this/ how to install this Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 292 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 220 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M6C USE OF MOBILE PHONE SECURITY MEASURES/ SAFETY FEATURES - Anti-virus software to prevent viruses and other malicious software on your mobile phone Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% I have this for my mobile phone EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 255 18% 26 12% bcd 6 3% 4 4% 2 2% 255 18% abcd 51 11% 24 13% 237 19% g 239 18% ** ** 53 4% 9 4% 6 3% 2 2% 4 5% 53 4% 20 4% 7 4% 49 4% 49 4% ** ** I don't have this - for some other reason 196 14% 17 8% 10 6% 7 6% 4 5% 196 14% abcd 58 12% 16 9% 181 14% g 174 13% ** ** I don't know whether I have this 158 11% 39 18% bcde 16 9% 12 11% 4 5% 158 11% d 40 8% 19 11% 139 11% 149 11% ** ** NOT AWARE OF THIS MEASURE/ FEATURE 762 54% 126 58% 146 79% ae 87 78% ae 59 82% ae 762 54% 316 65% 116 64% h 663 52% 688 53% ** ** I don't have this - because I don't know how this works/ how to use this/ how to install this Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 293 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 221 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M7 As far as you know, is mobile phone content - such as internet surfing and downloading videos from websites on your mobile - regulated at all? (EXPLANATION OF A REGULATOR PROVIDED IF NECESSARY) Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Yes 450 29% 53 22% bd 41 15% d 29 21% d 12 9% 450 29% abcd 137 23% 51 21% 406 30% g 416 29% 24 25% No 370 24% 57 24% bc 47 17% 23 16% 24 19% 370 24% bc 111 19% 55 23% 320 24% 330 23% 27 28% Don't know 734 47% 127 54% 183 67% ae 89 63% ae 94 72% ace 734 47% 346 58% 136 56% h 621 46% 677 48% 46 47% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 294 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 222 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8A HOW OFTEN USE MOBILE PHONE TO - Make or receive calls Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Most days 1166 82% 152 70% bcd 83 45% d 58 51% d 25 35% 1166 82% abcd WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 328 68% 111 61% 1074 85% g 1055 81% ** ** 179 13% 50 23% e 60 32% ae 35 31% e 25 35% ae 179 13% 102 21% 45 24% h 143 11% 168 13% ** ** At least every 3 months 51 4% 7 3% 30 16% ae 15 13% ae 15 22% ace 51 4% 38 8% 20 11% h 34 3% 50 4% ** ** Less often 26 2% 7 3% 12 6% e 5 5% e 6 9% ae 26 2% 17 3% 5 3% 19 2% 26 2% ** ** 1422 100% 216 100% 185 100% 113 100% 72 100% 1422 100% 485 100% 181 100% 1269 100% g 1298 100% ** ** 1 *% * *% -% -% -% 1 *% -% 1 *% h * *% 1 *% ** ** AT LEAST WEEKLY 1345 95% 202 93% bcd 143 77% 93 82% d 50 70% 1345 95% bcd 430 89% 156 85% 1216 96% g 1222 94% ** ** AT LEAST QUARTERLY 1396 98% 209 97% d 173 94% 108 95% 65 91% 1396 98% bcd 468 97% 176 97% 1250 98% 1272 98% ** ** Significance Level: 95% Once or twice a week EVER DO THIS Never EMG Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 295 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 223 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8B HOW OFTEN USE MOBILE PHONE TO - Send or receive text messages Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Most days 1109 78% 127 59% bcd 46 25% d 37 33% bd 8 11% 1109 78% abcd 300 62% 157 11% 46 21% e 42 23% e 29 26% e 13 18% e 157 11% At least every 3 months 31 2% 15 7% e 9 5% e 4 4% 5 6% e Less often 21 1% 10 4% e 7 4% e 4 4% e 1319 93% 198 91% bcd 104 56% d 104 7% 18 9% AT LEAST WEEKLY 1266 89% AT LEAST QUARTERLY 1297 91% Significance Level: 95% Once or twice a week EVER DO THIS Never EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 94 52% 1029 81% g 1010 78% ** ** 75 15% 30 16% h 131 10% 143 11% ** ** 31 2% 12 2% 10 6% h 21 2% 30 2% ** ** 3 4% e 21 1% 11 2% 5 3% 17 1% 19 2% ** ** 75 67% bd 29 40% 1319 93% bcd 397 82% 139 76% 1199 94% g 1202 93% ** ** 81 44% ace 38 33% ae 43 60% abce 104 7% 88 18% 43 24% h 71 6% 97 7% ** ** 174 80% bcd 88 48% d 67 59% bd 21 29% 1266 89% abcd 375 77% 124 68% 1160 91% g 1153 89% ** ** 189 87% bcd 97 52% d 71 63% bd 26 36% 1297 91% abcd 386 80% 134 74% 1182 93% g 1183 91% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 296 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 224 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8C HOW OFTEN USE MOBILE PHONE TO - Send or receive photo messages Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 161 11% 9 4% bd 3 1% 2 2% * *% 161 11% abcd 30 6% 12 6% 150 12% g 140 11% ** ** Once or twice a week 281 20% 29 13% bcd 6 4% 5 5% 1 2% 281 20% abcd 74 15% 16 9% 267 21% g 253 20% ** ** At least every 3 months 286 20% 36 17% bcd 12 6% d 11 10% d 1 1% 286 20% bcd 67 14% 33 18% 261 21% 255 20% ** ** Less often 214 15% 38 17% bcd 11 6% d 10 9% d 1 1% 214 15% bcd 64 13% 16 9% 198 16% g 193 15% ** ** EVER DO THIS 942 66% 111 51% bcd 32 17% d 28 25% bd 3 5% 942 66% abcd 235 48% 77 42% 875 69% g 842 65% ** ** Never 481 34% 106 49% e 153 83% ace 84 75% ae 69 95% abce 481 34% 250 52% 105 58% h 394 31% 457 35% ** ** AT LEAST WEEKLY 442 31% 38 17% bcd 9 5% 8 7% d 1 2% 442 31% abcd 104 22% 28 15% 416 33% g 394 30% ** ** AT LEAST QUARTERLY 728 51% 73 34% bcd 21 11% d 19 16% d 2 3% 728 51% abcd 171 35% 61 34% 677 53% g 649 50% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 297 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 225 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8D HOW OFTEN USE MOBILE PHONE TO - Send or receive video clips Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 53 4% 1 1% * *% -% * *% 53 4% abcd 13 3% 2 1% 52 4% g 44 3% ** ** Once or twice a week 97 7% 7 3% 2 1% 2 1% * *% 97 7% abcd 21 4% 5 3% 91 7% g 86 7% ** ** At least every 3 months 183 13% 17 8% bd 5 3% 4 4% d * 1% 183 13% abcd 31 6% 17 9% 174 14% 154 12% ** ** Less often 244 17% 26 12% bcd 4 2% 4 3% * 1% 244 17% bcd 57 12% 12 7% 233 18% g 223 17% ** ** EVER DO THIS 577 41% 51 24% bcd 11 6% d 10 9% d 1 2% 577 41% abcd 123 25% 36 20% 549 43% g 507 39% ** ** Never 846 59% 165 76% e 174 94% ae 103 91% ae 71 98% abce 846 59% 362 75% 146 80% h 721 57% 792 61% ** ** AT LEAST WEEKLY 150 11% 8 4% b 2 1% 2 1% 1 1% 150 11% abcd 35 7% 7 4% 143 11% g 130 10% ** ** AT LEAST QUARTERLY 333 23% 25 12% bcd 7 4% 6 5% d 1 1% 333 23% abcd 66 14% 23 13% 316 25% g 283 22% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 298 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 226 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8E HOW OFTEN USE MOBILE PHONE TO - Play games that are loaded on the phone Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 141 10% 4 2% b * *% -% * *% 141 10% abcd 49 10% 16 9% 132 10% 130 10% ** ** Once or twice a week 164 11% 11 5% bcd 1 1% * *% 1 1% 164 11% abcd 40 8% 7 4% 158 12% g 146 11% ** ** At least every 3 months 116 8% 3 2% 1 *% 1 1% -% 116 8% abcd 32 7% 8 5% 108 9% g 101 8% ** ** Less often 140 10% 13 6% bcd 1 *% 1 1% * *% 140 10% bcd 27 6% 9 5% 132 10% g 125 10% ** ** EVER DO THIS 561 39% 31 14% bcd 3 2% 2 2% 1 1% 561 39% abcd 149 31% 39 22% 530 42% g 502 39% ** ** Never 863 61% 186 86% e 182 98% ae 111 98% ae 71 99% ae 863 61% 336 69% 143 78% h 739 58% 797 61% ** ** AT LEAST WEEKLY 304 21% 15 7% bcd 1 1% * *% 1 1% 304 21% abcd 89 18% 22 12% 290 23% g 276 21% ** ** AT LEAST QUARTERLY 421 30% 18 8% bcd 2 1% 1 1% 1 1% 421 30% abcd 122 25% 31 17% 398 31% g 377 29% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 299 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 227 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8F HOW OFTEN USE MOBILE PHONE TO - Play games over the internet using your phone Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 72 5% 2 1% -% -% -% 72 5% abcd 23 5% 10 5% 68 5% 63 5% ** ** Once or twice a week 55 4% 1 1% -% -% -% 55 4% abcd 12 2% -% 55 4% g 50 4% ** ** At least every 3 months 51 4% 1 *% 1 *% 1 1% -% 51 4% abcd 6 1% 5 3% 47 4% 38 3% ** ** Less often 107 7% 6 3% bd 1 1% 1 1% -% 107 7% abcd 15 3% 3 2% 103 8% g 96 7% ** ** EVER DO THIS 285 20% 10 5% bd 2 1% 2 2% -% 285 20% abcd 56 12% 18 10% 273 21% g 248 19% ** ** 1138 80% 207 95% e 183 99% ae 111 98% e 72 100% ae 1138 80% 429 88% 165 90% h 997 79% 1051 81% ** ** AT LEAST WEEKLY 127 9% 3 2% b -% -% -% 127 9% abcd 35 7% 10 5% 123 10% g 113 9% ** ** AT LEAST QUARTERLY 178 13% 4 2% 1 *% 1 1% -% 178 13% abcd 41 8% 15 8% 170 13% g 151 12% ** ** Never Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 300 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 228 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8G HOW OFTEN USE MOBILE PHONE TO - Visit websites using your phone Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 326 23% 12 5% bcd 1 1% 1 1% -% 326 23% abcd 79 16% 21 12% 315 25% g 293 23% ** ** Once or twice a week 224 16% 15 7% bcd 2 1% 1 1% * *% 224 16% abcd 44 9% 10 5% 216 17% g 200 15% ** ** At least every 3 months 82 6% 15 7% bd 5 3% 5 4% d * *% 82 6% bd 13 3% 9 5% 74 6% 72 6% ** ** Less often 78 6% 11 5% bcd 1 1% 1 1% * *% 78 6% bcd 13 3% 5 3% 75 6% 69 5% ** ** EVER DO THIS 710 50% 53 25% bcd 9 5% d 8 7% d 1 1% 710 50% abcd 149 31% 45 25% 680 54% g 634 49% ** ** Never 713 50% 163 75% e 176 95% ae 104 93% ae 71 99% abce 713 50% 336 69% 137 75% h 590 46% 665 51% ** ** AT LEAST WEEKLY 550 39% 27 12% bcd 3 1% 2 2% * *% 550 39% abcd 123 25% 31 17% 531 42% g 493 38% ** ** AT LEAST QUARTERLY 632 44% 42 19% bcd 8 4% d 7 6% d * 1% 632 44% abcd 136 28% 40 22% 605 48% g 564 43% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 301 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 229 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8H HOW OFTEN USE MOBILE PHONE TO - Listen to music Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 289 20% 6 3% bd 1 1% 1 1% -% 289 20% abcd 78 16% 19 10% 277 22% g 263 20% ** ** Once or twice a week 178 13% 4 2% 3 2% 3 3% d * *% 178 13% abcd 50 10% 9 5% 172 14% g 157 12% ** ** At least every 3 months 91 6% 9 4% bcd 2 1% 1 1% * 1% 91 6% bcd 17 4% 7 4% 84 7% 73 6% ** ** Less often 98 7% 14 6% bcd 2 1% 2 1% -% 98 7% bcd 13 3% 7 4% 91 7% 83 6% ** ** EVER DO THIS 656 46% 32 15% bcd 7 4% d 7 6% d 1 1% 656 46% abcd 158 33% 42 23% 624 49% g 576 44% ** ** Never 767 54% 185 85% e 177 96% ae 106 94% ae 71 99% abce 767 54% 327 67% 141 77% h 646 51% 723 56% ** ** AT LEAST WEEKLY 467 33% 9 4% d 4 2% 4 4% d * *% 467 33% abcd 128 26% 27 15% 449 35% g 420 32% ** ** AT LEAST QUARTERLY 559 39% 18 8% bd 6 3% 5 5% d 1 1% 559 39% abcd 145 30% 34 19% 533 42% g 493 38% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 302 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 230 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8I HOW OFTEN USE MOBILE PHONE TO - Take photos Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 290 20% 8 4% bc 2 1% 1 1% 1 1% 290 20% abcd 75 16% 24 13% 273 21% g 263 20% ** ** Once or twice a week 392 28% 45 21% bcd 12 6% d 11 10% d 1 1% 392 28% abcd 92 19% 26 14% 369 29% g 352 27% ** ** At least every 3 months 265 19% 58 27% bcde 20 11% d 16 14% d 3 5% 265 19% bd 73 15% 33 18% 233 18% 242 19% ** ** Less often 111 8% 27 12% bde 10 5% 8 7% d 2 2% 111 8% d 34 7% 10 5% 103 8% 92 7% ** ** 1058 74% 138 63% bcd 43 23% d 36 32% bd 7 9% 1058 74% abcd 274 56% 93 51% 978 77% g 949 73% ** ** Never 365 26% 79 37% e 142 77% ace 76 68% ae 65 91% abce 365 26% 211 44% 89 49% h 291 23% 350 27% ** ** AT LEAST WEEKLY 682 48% 53 25% bcd 13 7% d 12 11% d 2 2% 682 48% abcd 168 35% 50 27% 642 51% g 615 47% ** ** AT LEAST QUARTERLY 947 67% 111 51% bcd 33 18% d 28 25% bd 5 7% 947 67% abcd 240 50% 83 46% 875 69% g 857 66% ** ** EVER DO THIS Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 303 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 231 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8J HOW OFTEN USE MOBILE PHONE TO - Take videos Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 121 8% * *% * *% -% * *% 121 8% abcd 33 7% 11 6% 113 9% 111 9% ** ** Once or twice a week 193 14% 14 6% bcd 1 *% -% 1 1% 193 14% abcd 43 9% 13 7% 183 14% g 167 13% ** ** At least every 3 months 232 16% 20 9% bd 8 4% 7 6% d 1 2% 232 16% abcd 56 11% 15 8% 221 17% g 204 16% ** ** Less often 191 13% 22 10% bd 6 3% d 6 5% d -% 191 13% bcd 46 9% 10 5% 182 14% g 162 13% ** ** EVER DO THIS 737 52% 56 26% bcd 15 8% d 13 11% d 2 3% 737 52% abcd 177 37% 50 27% 699 55% g 644 50% ** ** Never 687 48% 161 74% e 170 92% ae 100 89% ae 70 97% abce 687 48% 308 63% 133 73% h 571 45% 655 50% ** ** AT LEAST WEEKLY 314 22% 14 7% bcd 1 *% -% 1 1% 314 22% abcd 76 16% 25 14% 296 23% g 278 21% ** ** AT LEAST QUARTERLY 546 38% 34 16% bcd 9 5% 7 6% 2 3% 546 38% abcd 131 27% 40 22% 517 41% g 482 37% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 304 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 232 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8K HOW OFTEN USE MOBILE PHONE TO - Watch TV programmes Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 41 3% -% -% -% -% 41 3% abcd 8 2% 2 1% 40 3% 35 3% ** ** Once or twice a week 49 3% 3 2% b -% -% -% 49 3% bcd 10 2% 7 4% 43 3% 41 3% ** ** At least every 3 months 68 5% 3 1% b -% -% -% 68 5% abcd 13 3% 3 2% 66 5% g 62 5% ** ** Less often 109 8% 7 3% bc * *% -% * *% 109 8% abcd 21 4% 7 4% 102 8% g 91 7% ** ** EVER DO THIS 266 19% 13 6% bcd * *% -% * *% 266 19% abcd 52 11% 19 10% 252 20% g 229 18% ** ** 1157 81% 204 94% e 184 100% ae 113 100% ae 72 100% ae 1157 81% 433 89% 163 90% h 1017 80% 1070 82% ** ** 89 6% 3 2% b -% -% -% 89 6% abcd 18 4% 9 5% 83 7% 76 6% ** ** 157 11% 6 3% bcd -% -% -% 157 11% abcd 31 6% 12 6% 150 12% g 138 11% ** ** Never AT LEAST WEEKLY AT LEAST QUARTERLY Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 305 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 233 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8L HOW OFTEN USE MOBILE PHONE TO - Visit social networking sites like Facebook, Bebo, Piczo, MySpace, or Hi5 Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 390 27% 15 7% bcd 2 1% 1 1% 1 1% 390 27% abcd 97 20% 18 10% 379 30% g 362 28% ** ** Once or twice a week 134 9% 4 2% 2 1% 2 2% * *% 134 9% abcd 22 5% 6 3% 130 10% g 113 9% ** ** At least every 3 months 59 4% 5 2% 2 1% 2 2% * *% 59 4% bd 11 2% 8 5% 50 4% 50 4% ** ** Less often 35 2% 6 3% bc 1 *% -% 1 1% 35 2% bc 6 1% 2 1% 34 3% 29 2% ** ** EVER DO THIS 617 43% 29 14% bcd 7 4% 5 5% 2 3% 617 43% abcd 136 28% 34 19% 594 47% g 554 43% ** ** Never 806 57% 187 86% e 177 96% ae 107 95% ae 70 97% ae 806 57% 349 72% 148 81% h 676 53% 745 57% ** ** AT LEAST WEEKLY 523 37% 19 9% bcd 5 2% 3 3% 1 2% 523 37% abcd 119 25% 24 13% 509 40% g 475 37% ** ** AT LEAST QUARTERLY 582 41% 23 11% bcd 7 4% 5 5% 1 2% 582 41% abcd 130 27% 32 18% 559 44% g 525 40% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 306 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 234 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8M HOW OFTEN USE MOBILE PHONE TO - Visit sites like YouTube or Bebo to look at videos or clips posted by other people Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 172 12% 5 2% bc * *% -% * 1% 172 12% abcd 36 7% 12 7% 165 13% g 152 12% ** ** Once or twice a week 150 11% 4 2% bc -% -% -% 150 11% abcd 37 8% 7 4% 145 11% g 130 10% ** ** At least every 3 months 96 7% 9 4% bd 1 1% 1 1% -% 96 7% bcd 17 3% 7 4% 90 7% 87 7% ** ** Less often 69 5% 4 2% 1 *% 1 1% * *% 69 5% abcd 14 3% 6 3% 66 5% 60 5% ** ** EVER DO THIS 488 34% 22 10% bcd 2 1% 2 2% 1 1% 488 34% abcd 105 22% 32 18% 467 37% g 428 33% ** ** Never 936 66% 195 90% e 182 99% ae 111 98% ae 71 99% ae 936 66% 380 78% 150 82% h 803 63% 871 67% ** ** AT LEAST WEEKLY 323 23% 9 4% bcd * *% -% * 1% 323 23% abcd 74 15% 19 11% 310 24% g 281 22% ** ** AT LEAST QUARTERLY 418 29% 18 8% bcd 2 1% 1 1% * 1% 418 29% abcd 91 19% 26 14% 401 32% g 368 28% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 307 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 235 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8N HOW OFTEN USE MOBILE PHONE TO - Put photos or videos on sites like YouTube or Bebo for others to see Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 76 5% 2 1% -% -% -% 76 5% abcd 18 4% 7 4% 71 6% 70 5% ** ** Once or twice a week 52 4% 2 1% b -% -% -% 52 4% abcd 11 2% 4 2% 49 4% 45 3% ** ** At least every 3 months 85 6% 5 3% b 1 *% 1 1% * *% 85 6% abcd 22 4% 4 2% 82 6% g 76 6% ** ** Less often 90 6% 5 2% bcd -% -% -% 90 6% abcd 18 4% 3 2% 87 7% g 73 6% ** ** 304 21% 15 7% bcd 1 *% 1 1% * *% 304 21% abcd 68 14% 18 10% 290 23% g 264 20% ** ** 1119 79% 202 93% e 184 100% ae 112 99% ae 72 100% ae 1119 79% 417 86% 164 90% h 979 77% 1035 80% ** ** AT LEAST WEEKLY 129 9% 4 2% bc -% -% -% 129 9% abcd 29 6% 11 6% 121 10% 115 9% ** ** AT LEAST QUARTERLY 214 15% 10 4% bcd 1 *% 1 1% * *% 214 15% abcd 51 10% 15 8% 203 16% g 191 15% ** ** EVER DO THIS Never Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 308 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 236 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8O HOW OFTEN USE MOBILE PHONE TO - Send or receive Twitter updates using your phone Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% Most days EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 130 9% 6 3% bcd -% -% -% 130 9% abcd 22 5% 4 2% 127 10% g 122 9% ** ** Once or twice a week 50 4% 2 1% * *% -% * *% 50 4% abcd 7 1% 2 1% 49 4% g 46 4% ** ** At least every 3 months 46 3% 2 1% * *% -% * *% 46 3% abcd 10 2% 7 4% 41 3% 41 3% ** ** Less often 36 3% 4 2% bc -% -% -% 36 3% bcd 11 2% 3 2% 34 3% 30 2% ** ** 263 18% 14 6% bcd * *% -% * 1% 263 18% abcd 50 10% 16 9% 253 20% g 239 18% ** ** 1160 82% 203 94% e 184 100% ae 113 100% ae 71 99% ae 1160 82% 435 90% 167 91% h 1017 80% 1060 82% ** ** AT LEAST WEEKLY 180 13% 8 4% bcd * *% -% * *% 180 13% abcd 29 6% 5 3% 177 14% g 168 13% ** ** AT LEAST QUARTERLY 227 16% 10 4% bcd * *% -% * 1% 227 16% abcd 39 8% 13 7% 218 17% g 209 16% ** ** EVER DO THIS Never Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 309 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 237 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8P HOW OFTEN USE MOBILE PHONE TO - Send or receive email Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 372 26% 25 12% bcd 1 1% 1 1% * *% 372 26% abcd 52 11% 21 11% 359 28% g 322 25% ** ** Once or twice a week 160 11% 12 6% bd 4 2% 4 4% d -% 160 11% abcd 47 10% 9 5% 154 12% g 153 12% ** ** At least every 3 months 62 4% 8 4% d 3 1% 3 2% d -% 62 4% bd 7 1% 7 4% 55 4% 55 4% ** ** Less often 50 3% 8 4% bcd -% -% -% 50 3% bcd 13 3% 4 2% 47 4% 45 3% ** ** EVER DO THIS 644 45% 55 25% bcd 8 4% d 8 7% d * *% 644 45% abcd 119 24% 41 23% 615 48% g 575 44% ** ** Never 779 55% 162 75% e 177 96% ae 105 93% ae 72 100% abce 779 55% 366 76% 141 77% h 654 52% 724 56% ** ** AT LEAST WEEKLY 533 37% 38 17% bcd 5 3% 5 4% d * *% 533 37% abcd 99 20% 30 17% 513 40% g 475 37% ** ** AT LEAST QUARTERLY 594 42% 46 21% bcd 8 4% d 8 7% d * *% 594 42% abcd 106 22% 37 20% 568 45% g 530 41% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 310 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 238 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8Q HOW OFTEN USE MOBILE PHONE TO - Use your phone to make or receive calls over the internet (as opposed to over your mobile provider's network) on services such as Skype Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 77 5% 3 1% b -% -% -% 77 5% abcd 5 1% 3 2% 76 6% g 64 5% ** ** Once or twice a week 49 3% 4 2% b -% -% -% 49 3% bcd 9 2% 4 2% 46 4% 42 3% ** ** At least every 3 months 58 4% 3 2% * *% * *% -% 58 4% bcd 7 1% 2 1% 56 4% g 46 4% ** ** Less often 74 5% 5 2% b 1 *% 1 *% * *% 74 5% bcd 7 1% 1 *% 74 6% g 61 5% ** ** 258 18% 15 7% bcd 1 1% 1 1% * *% 258 18% abcd 28 6% 10 6% 252 20% g 213 16% ** ** 1165 82% 201 93% e 184 99% ae 112 99% ae 72 100% ae 1165 82% 457 94% 172 94% h 1018 80% 1086 84% ** ** AT LEAST WEEKLY 126 9% 7 3% bcd -% -% -% 126 9% abcd 14 3% 7 4% 123 10% g 106 8% ** ** AT LEAST QUARTERLY 184 13% 10 5% bcd * *% * *% -% 184 13% abcd 21 4% 10 5% 178 14% g 152 12% ** ** EVER DO THIS Never Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 311 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 239 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8R HOW OFTEN USE MOBILE PHONE TO - Use Instant Messaging (MSN/ Windows Live Messenger, AOL Instant Messenger/ AIM etc.) Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 91 6% 2 1% * *% -% * *% 91 6% abcd 19 4% 3 2% 90 7% g 73 6% ** ** Once or twice a week 91 6% 9 4% bcd 1 *% 1 1% -% 91 6% bcd 8 2% 7 4% 87 7% 77 6% ** ** At least every 3 months 74 5% 6 3% 2 1% 1 1% * *% 74 5% bcd 14 3% 6 3% 69 5% 65 5% ** ** Less often 62 4% 6 3% bc * *% -% * *% 62 4% bcd 12 3% -% 62 5% g 53 4% ** ** 317 22% 22 10% bcd 3 1% 2 2% 1 1% 317 22% abcd 54 11% 15 9% 309 24% g 267 21% ** ** 1106 78% 195 90% e 182 99% ae 111 98% ae 71 99% ae 1106 78% 431 89% 167 91% h 961 76% 1032 79% ** ** AT LEAST WEEKLY 181 13% 11 5% bcd 1 *% 1 1% * *% 181 13% abcd 27 6% 10 5% 178 14% g 150 12% ** ** AT LEAST QUARTERLY 255 18% 16 8% bcd 2 1% 2 2% * 1% 255 18% abcd 41 9% 15 9% 247 19% g 214 16% ** ** EVER DO THIS Never Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 312 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 240 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8S HOW OFTEN USE MOBILE PHONE TO - Use features such as Maps or satellite navigation to get to where you want to go/ plot a route to your destination Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 130 9% 7 3% bcd -% -% -% 130 9% abcd 15 3% 4 2% 128 10% g 111 9% ** ** Once or twice a week 172 12% 11 5% bcd 1 1% 1 1% 1 1% 172 12% abcd 31 6% 14 7% 162 13% g 146 11% ** ** At least every 3 months 158 11% 13 6% bd 3 1% 3 2% d -% 158 11% abcd 23 5% 6 3% 152 12% g 146 11% ** ** 87 6% 13 6% bcd * *% * *% -% 87 6% bcd 12 3% 9 5% 83 7% 79 6% ** ** EVER DO THIS 548 38% 44 20% bcd 4 2% 4 3% 1 1% 548 38% abcd 81 17% 33 18% 525 41% g 482 37% ** ** Never 875 62% 173 80% e 181 98% ae 109 97% ae 71 99% ae 875 62% 404 83% 149 82% h 745 59% 817 63% ** ** AT LEAST WEEKLY 302 21% 18 8% bcd 1 1% 1 1% 1 1% 302 21% abcd 46 9% 18 10% 290 23% g 258 20% ** ** AT LEAST QUARTERLY 461 32% 30 14% bcd 4 2% 3 3% 1 1% 461 32% abcd 69 14% 24 13% 442 35% g 403 31% ** ** Less often Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 313 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 241 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8T HOW OFTEN USE MOBILE PHONE TO - Check your bank balance Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 105 7% 5 2% bc * *% -% * *% 105 7% abcd 21 4% 3 2% 104 8% g 89 7% ** ** Once or twice a week 159 11% 7 3% bcd 1 *% * *% * *% 159 11% abcd 28 6% 8 5% 151 12% g 143 11% ** ** At least every 3 months 58 4% 4 2% 1 *% 1 1% * *% 58 4% bcd 12 2% 4 2% 56 4% 48 4% ** ** Less often 32 2% 2 1% -% -% -% 32 2% bcd 6 1% 1 1% 30 2% 30 2% ** ** 353 25% 18 8% bcd 2 1% 1 1% 1 1% 353 25% abcd 68 14% 16 9% 342 27% g 310 24% ** ** 1070 75% 199 92% e 183 99% ae 112 99% ae 71 99% ae 1070 75% 417 86% 166 91% h 928 73% 989 76% ** ** AT LEAST WEEKLY 264 19% 12 6% bcd 1 *% * *% * 1% 264 19% abcd 50 10% 11 6% 256 20% g 232 18% ** ** AT LEAST QUARTERLY 322 23% 16 7% bcd 2 1% 1 1% 1 1% 322 23% abcd 62 13% 15 8% 312 25% g 280 22% ** ** EVER DO THIS Never Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 314 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 242 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8U HOW OFTEN USE MOBILE PHONE TO - Download apps/ applications (including games) Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% Most days EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 99 7% 3 1% b -% -% -% 99 7% abcd 25 5% 9 5% 94 7% 88 7% ** ** Once or twice a week 156 11% 9 4% bcd -% -% -% 156 11% abcd 29 6% 9 5% 148 12% g 145 11% ** ** At least every 3 months 178 13% 13 6% bcd 2 1% 2 2% * 1% 178 13% abcd 41 9% 10 6% 171 13% g 158 12% ** ** 87 6% 7 3% bcd 1 *% 1 *% -% 87 6% bcd 11 2% 4 2% 84 7% g 76 6% ** ** EVER DO THIS 521 37% 31 14% bcd 3 2% 2 2% * 1% 521 37% abcd 106 22% 33 18% 498 39% g 467 36% ** ** Never 902 63% 185 86% e 182 98% ae 110 98% ae 72 99% ae 902 63% 379 78% 149 82% h 772 61% 832 64% ** ** AT LEAST WEEKLY 255 18% 11 5% bcd -% -% -% 255 18% abcd 54 11% 19 10% 243 19% g 233 18% ** ** AT LEAST QUARTERLY 433 30% 24 11% bcd 2 1% 2 2% * 1% 433 30% abcd 95 20% 29 16% 414 33% g 391 30% ** ** Less often Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 315 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 243 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M8V HOW OFTEN USE MOBILE PHONE TO - Buy things from websites using your phone Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Most days 64 5% 2 1% -% -% -% 64 5% abcd 11 2% 5 3% 62 5% 54 4% ** ** Once or twice a week 79 6% 7 3% bcd -% -% -% 79 6% bcd 18 4% 9 5% 71 6% 72 6% ** ** 107 8% 3 1% * *% -% * *% 107 8% abcd 20 4% 8 4% 103 8% 89 7% ** ** 75 5% 8 4% bcd * *% * *% -% 75 5% bcd 11 2% 4 2% 71 6% 63 5% ** ** 325 23% 19 9% bcd 1 *% * *% * *% 325 23% abcd 60 12% 27 15% 307 24% g 278 21% ** ** 1098 77% 197 91% e 184 100% ae 112 100% ae 72 100% ae 1098 77% 425 88% 155 85% h 963 76% 1021 79% ** ** AT LEAST WEEKLY 143 10% 8 4% bcd -% -% -% 143 10% abcd 29 6% 14 8% 133 11% 127 10% ** ** AT LEAST QUARTERLY 250 18% 11 5% bcd * *% -% * *% 250 18% abcd 49 10% 22 12% 236 19% g 215 17% ** ** At least every 3 months Less often EVER DO THIS Never Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 316 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 244 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE AT LEAST ONCE A WEEK Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Make or receive calls 1345 95% 202 93% bcd 143 77% 93 82% d 50 70% 1345 95% bcd Send or receive text messages 1266 89% 174 80% bcd 88 48% d 67 59% bd 21 29% Take photos 682 48% 53 25% bcd 13 7% d 12 11% d Visit websites using your phone 550 39% 27 12% bcd 3 1% Send or receive email 533 37% 38 17% bcd WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 430 89% 156 85% 1216 96% g 1222 94% ** ** 1266 89% abcd 375 77% 124 68% 1160 91% g 1153 89% ** ** 2 2% 682 48% abcd 168 35% 50 27% 642 51% g 615 47% ** ** 2 2% * *% 550 39% abcd 123 25% 31 17% 531 42% g 493 38% ** ** 5 3% 5 4% d * *% 533 37% abcd 99 20% 30 17% 513 40% g 475 37% ** ** 523 37% 19 9% bcd 5 2% 3 3% 1 2% 523 37% abcd 119 25% 24 13% 509 40% g 475 37% ** ** Listen to music 467 33% 9 4% d 4 2% 4 4% d * *% 467 33% abcd 128 26% 27 15% 449 35% g 420 32% ** ** Send or receive photo messages 442 31% 38 17% bcd 9 5% 8 7% d 1 2% 442 31% abcd 104 22% 28 15% 416 33% g 394 30% ** ** Significance Level: 95% Use your phone to visit social networking sites like Facebook, Bebo, Piczo, MySpace, Twitter or Hi5 EMG Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 317 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 244 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE AT LEAST ONCE A WEEK Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% Use your phone to visit sites like YouTube or Bebo to look at videos or clips posted by other people EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 323 23% 9 4% bcd * *% -% * 1% 323 23% abcd 74 15% 19 11% 310 24% g 281 22% ** ** Take videos 314 22% 14 7% bcd 1 *% -% 1 1% 314 22% abcd 76 16% 25 14% 296 23% g 278 21% ** ** Play games that are loaded on the phone 304 21% 15 7% bcd 1 1% * *% 1 1% 304 21% abcd 89 18% 22 12% 290 23% g 276 21% ** ** 302 21% 18 8% bcd 1 1% 1 1% 1 1% 302 21% abcd 46 9% 18 10% 290 23% g 258 20% ** ** Check your bank balance 264 19% 12 6% bcd 1 *% * *% * 1% 264 19% abcd 50 10% 11 6% 256 20% g 232 18% ** ** Download apps/ applications (including games) 255 18% 11 5% bcd -% -% -% 255 18% abcd 54 11% 19 10% 243 19% g 233 18% ** ** 181 13% 11 5% bcd 1 *% 1 1% * *% 181 13% abcd 27 6% 10 5% 178 14% g 150 12% ** ** Use features such as Maps or satellite navigation on your phone to get to where you want to go/ plot a route to your destination Use Instant Messaging (MSN/ Windows Live Messenger, AOL Instant Messenger/ AIM etc.) Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 318 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 244 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE AT LEAST ONCE A WEEK Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Send or receive Twitter updates using your phone 180 13% 8 4% bcd * *% -% * *% 180 13% abcd 29 6% 5 3% 177 14% g 168 13% ** ** Send or receive video clips 150 11% 8 4% b 2 1% 2 1% 1 1% 150 11% abcd 35 7% 7 4% 143 11% g 130 10% ** ** Buy things from websites using your phone 143 10% 8 4% bcd -% -% -% 143 10% abcd 29 6% 14 8% 133 11% 127 10% ** ** 129 9% 4 2% bc -% -% -% 129 9% abcd 29 6% 11 6% 121 10% 115 9% ** ** 127 9% 3 2% b -% -% -% 127 9% abcd 35 7% 10 5% 123 10% g 113 9% ** ** 126 9% 7 3% bcd -% -% -% 126 9% abcd 14 3% 7 4% 123 10% g 106 8% ** ** 89 6% 3 2% b -% -% -% 89 6% abcd 18 4% 9 5% 83 7% 76 6% ** ** Use your phone to put photos or videos on sites like YouTube or Bebo for others to see Play games over the internet using your phone Use your phone to make or receive calls over the internet (as opposed to over your mobile provider's network) on services such as Skype Watch TV programmes Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 319 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 244 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE AT LEAST ONCE A WEEK Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 ANY OF THESE 1373 96% 206 95% bcd 147 80% d 97 86% d 51 70% 1373 96% bcd 51 4% 11 5% 38 20% ae 16 14% ae 21 30% abce 736 52% 51 24% bcd 9 5% 8 7% d 734 52% 51 24% bcd 9 5% 8 7% d Significance Level: 95% NONE OF THESE ANY ONLINE ACTIVITIES ANY ONLINE ACTIVITIES - FOR 2011 COMPARISON - EXCLUDING BUY THINGS FROM WEBSITES USING PHONE EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 444 91% 165 91% 1235 97% g 1250 96% ** ** 51 4% 41 9% 17 9% h 35 3% 49 4% ** ** 2 2% 736 52% abcd 153 32% 45 25% 705 56% g 662 51% ** ** 2 2% 734 52% abcd 153 32% 45 25% 704 55% g 660 51% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 320 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 245 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE FOR AT ALL Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Make or receive calls 1422 100% 216 100% 185 100% 113 100% 72 100% 1422 100% Send or receive text messages 1319 93% 198 91% bcd 104 56% d 75 67% bd 29 40% Take photos 1058 74% 138 63% bcd 43 23% d 36 32% bd Send or receive photo messages 942 66% 111 51% bcd 32 17% d Take videos 737 52% 56 26% bcd Visit websites using your phone 710 50% Listen to music Send or receive email EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 485 100% 181 100% 1269 100% g 1298 100% ** ** 1319 93% bcd 397 82% 139 76% 1199 94% g 1202 93% ** ** 7 9% 1058 74% abcd 274 56% 93 51% 978 77% g 949 73% ** ** 28 25% bd 3 5% 942 66% abcd 235 48% 77 42% 875 69% g 842 65% ** ** 15 8% d 13 11% d 2 3% 737 52% abcd 177 37% 50 27% 699 55% g 644 50% ** ** 53 25% bcd 9 5% d 8 7% d 1 1% 710 50% abcd 149 31% 45 25% 680 54% g 634 49% ** ** 656 46% 32 15% bcd 7 4% d 7 6% d 1 1% 656 46% abcd 158 33% 42 23% 624 49% g 576 44% ** ** 644 45% 55 25% bcd 8 4% d 8 7% d * *% 644 45% abcd 119 24% 41 23% 615 48% g 575 44% ** ** Significance Level: 95% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 321 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 245 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE FOR AT ALL Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% Use your phone to visit social networking sites like Facebook, Bebo, Piczo, MySpace, Twitter or Hi5 EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 617 43% 29 14% bcd 7 4% 5 5% 2 3% 617 43% abcd 136 28% 34 19% 594 47% g 554 43% ** ** Send or receive video clips 577 41% 51 24% bcd 11 6% d 10 9% d 1 2% 577 41% abcd 123 25% 36 20% 549 43% g 507 39% ** ** Play games that are loaded on the phone 561 39% 31 14% bcd 3 2% 2 2% 1 1% 561 39% abcd 149 31% 39 22% 530 42% g 502 39% ** ** 548 38% 44 20% bcd 4 2% 4 3% 1 1% 548 38% abcd 81 17% 33 18% 525 41% g 482 37% ** ** 521 37% 31 14% bcd 3 2% 2 2% * 1% 521 37% abcd 106 22% 33 18% 498 39% g 467 36% ** ** 488 34% 22 10% bcd 2 1% 2 2% 1 1% 488 34% abcd 105 22% 32 18% 467 37% g 428 33% ** ** 353 25% 18 8% bcd 2 1% 1 1% 1 1% 353 25% abcd 68 14% 16 9% 342 27% g 310 24% ** ** Use features such as Maps or satellite navigation on your phone to get to where you want to go/ plot a route to your destination Download apps/ applications (including games) Use your phone to visit sites like YouTube or Bebo to look at videos or clips posted by other people Check your bank balance Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 322 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 245 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE FOR AT ALL Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% Buy things from websites using your phone EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 325 23% 19 9% bcd 1 *% * *% * *% 325 23% abcd 60 12% 27 15% 307 24% g 278 21% ** ** 317 22% 22 10% bcd 3 1% 2 2% 1 1% 317 22% abcd 54 11% 15 9% 309 24% g 267 21% ** ** 304 21% 15 7% bcd 1 *% 1 1% * *% 304 21% abcd 68 14% 18 10% 290 23% g 264 20% ** ** Play games over the internet using your phone 285 20% 10 5% bd 2 1% 2 2% -% 285 20% abcd 56 12% 18 10% 273 21% g 248 19% ** ** Watch TV programmes 266 19% 13 6% bcd * *% -% * *% 266 19% abcd 52 11% 19 10% 252 20% g 229 18% ** ** Send or receive Twitter updates using your phone 263 18% 14 6% bcd * *% -% * 1% 263 18% abcd 50 10% 16 9% 253 20% g 239 18% ** ** Use Instant Messaging (MSN/ Windows Live Messenger, AOL Instant Messenger/ AIM etc.) Use your phone to put photos or videos on sites like YouTube or Bebo for others to see Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 323 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 245 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE FOR AT ALL Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% Use your phone to make or receive calls over the internet (as opposed to over your mobile provider's network) on services such as Skype ANY OF THESE ANY ONLINE ACTIVITIES ANY ONLINE ACTIVITIES - FOR 2011 COMPARISON - EXCLUDING BUY THINGS FROM WEBSITES USING PHONE EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 258 18% 15 7% bcd 1 1% 1 1% * *% 258 18% abcd 28 6% 10 6% 252 20% g 213 16% ** ** 1423 100% 217 100% 185 100% 113 100% 72 100% 1423 100% 485 100% 182 100% 1269 100% 1299 100% ** ** 836 59% 77 36% bcd 14 7% 11 10% d 2 3% 836 59% abcd 177 37% 58 32% 789 62% g 747 57% ** ** 834 59% 77 36% bcd 14 7% 11 10% d 2 3% 834 59% abcd 177 37% 58 32% 788 62% g 745 57% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 324 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 246 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE AT LEAST ONCE A WEEK Base : Those who use a smartphone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 797 83 43 32 11 797 198 56 Effective Weighted Sample 616 67 36 30 7 616 141 Total 833 81 19 16 3 833 187 Make or receive calls 818 98% ** ** ** ** ** ** ** ** 818 98% Send or receive text messages 810 97% ** ** ** ** ** ** ** ** Take photos 552 66% ** ** ** ** ** ** Visit websites using your phone 529 64% ** ** ** ** Send or receive email 513 62% ** ** WHITE i NON-WHITE ~j 741 733 61 51 574 556 53 62 782 745 59 182 97% ** ** 772 99% 731 98% ** ** 810 97% 181 97% ** ** 767 98% 724 97% ** ** ** ** 552 66% 120 64% ** ** 524 67% 496 67% ** ** ** ** ** ** 529 64% 119 63% ** ** 511 65% 473 64% ** ** ** ** ** ** ** ** 513 62% 97 52% ** ** 493 63% 455 61% ** ** 495 59% ** ** ** ** ** ** ** ** 495 59% 113 60% ** ** 481 62% 447 60% ** ** Listen to music 427 51% ** ** ** ** ** ** ** ** 427 51% 108 58% ** ** 412 53% 383 51% ** ** Send or receive photo messages 371 45% ** ** ** ** ** ** ** ** 371 45% 75 40% ** ** 355 45% 330 44% ** ** 312 37% ** ** ** ** ** ** ** ** 312 37% 72 38% ** ** 300 38% 271 36% ** ** Significance Level: 95% Use your phone to visit social networking sites like Facebook, Bebo, Piczo, MySpace, Twitter or Hi5 Use your phone to visit sites like YouTube or Bebo to look at videos or clips posted by other people EMG Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 325 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 246 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE AT LEAST ONCE A WEEK Base : Those who use a smartphone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 797 83 43 32 11 797 198 56 Effective Weighted Sample 616 67 36 30 7 616 141 Total 833 81 19 16 3 833 187 294 35% ** ** ** ** ** ** ** ** 294 35% Take videos 273 33% ** ** ** ** ** ** ** ** Play games that are loaded on the phone 271 33% ** ** ** ** ** ** Check your bank balance 252 30% ** ** ** ** Download apps/ applications (including games) 252 30% ** ** 175 21% Send or receive Twitter updates using your phone EMG WHITE i NON-WHITE ~j 741 733 61 51 574 556 53 62 782 745 59 46 25% ** ** 282 36% 250 34% ** ** 273 33% 67 36% ** ** 262 34% 243 33% ** ** ** ** 271 33% 75 40% ** ** 260 33% 244 33% ** ** ** ** ** ** 252 30% 48 26% ** ** 244 31% 220 29% ** ** ** ** ** ** ** ** 252 30% 54 29% ** ** 240 31% 230 31% ** ** ** ** ** ** ** ** ** ** 175 21% 27 14% ** ** 171 22% 143 19% ** ** 168 20% ** ** ** ** ** ** ** ** 168 20% 29 16% ** ** 165 21% 156 21% ** ** Buy things from websites using your phone 139 17% ** ** ** ** ** ** ** ** 139 17% 27 15% ** ** 129 17% 122 16% ** ** Send or receive video clips 131 16% ** ** ** ** ** ** ** ** 131 16% 26 14% ** ** 128 16% 111 15% ** ** Significance Level: 95% Use features such as Maps or satellite navigation on your phone to get to where you want to go/ plot a route to your destination Use Instant Messaging (MSN/ Windows Live Messenger, AOL Instant Messenger/ AIM etc.) Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 326 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 246 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE AT LEAST ONCE A WEEK Base : Those who use a smartphone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 797 83 43 32 11 797 198 56 Effective Weighted Sample 616 67 36 30 7 616 141 Total 833 81 19 16 3 833 187 WHITE i NON-WHITE ~j 741 733 61 51 574 556 53 62 782 745 59 124 15% ** ** ** ** ** ** ** ** 124 15% 28 15% ** ** 115 15% 110 15% ** ** 123 15% ** ** ** ** ** ** ** ** 123 15% 14 7% ** ** 119 15% 103 14% ** ** 122 15% ** ** ** ** ** ** ** ** 122 15% 34 18% ** ** 119 15% 109 15% ** ** 86 10% ** ** ** ** ** ** ** ** 86 10% 18 10% ** ** 80 10% 72 10% ** ** 829 100% ** ** ** ** ** ** ** ** 829 100% 185 99% ** ** 779 100% 742 100% ** ** 3 *% ** ** ** ** ** ** ** ** 3 *% 2 1% ** ** 3 *% 3 *% ** ** 692 83% ** ** ** ** ** ** ** ** 692 83% 143 76% ** ** 662 85% 619 83% ** ** 690 83% ** ** ** ** ** ** ** ** 690 83% 143 76% ** ** 660 84% 617 83% ** ** Significance Level: 95% Use your phone to put photos or videos on sites like YouTube or Bebo for others to see Use your phone to make or receive calls over the internet (as opposed to over your mobile provider's network) on services such as Skype Play games over the internet using your phone Watch TV programmes ANY OF THESE NONE OF THESE ANY ONLINE ACTIVITIES ANY ONLINE ACTIVITIES - FOR 2011 COMPARISON - EXCLUDING BUY THINGS FROM WEBSITES USING PHONE EMG Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 327 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 247 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE FOR AT ALL Base : Those who use a smartphone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 797 83 43 32 11 797 198 56 Effective Weighted Sample 616 67 36 30 7 616 141 Total 833 81 19 16 3 833 187 Make or receive calls 833 100% ** ** ** ** ** ** ** ** 833 100% Send or receive text messages 826 99% ** ** ** ** ** ** ** ** Take photos 779 94% ** ** ** ** ** ** Send or receive photo messages 708 85% ** ** ** ** Visit websites using your phone 668 80% ** ** Send or receive email 615 74% Take videos WHITE i NON-WHITE ~j 741 733 61 51 574 556 53 62 782 745 59 187 100% ** ** 782 100% 745 100% ** ** 826 99% 183 98% ** ** 776 99% 739 99% ** ** ** ** 779 94% 163 87% ** ** 734 94% 691 93% ** ** ** ** ** ** 708 85% 142 76% ** ** 668 85% 626 84% ** ** ** ** ** ** ** ** 668 80% 140 75% ** ** 638 82% 592 80% ** ** ** ** ** ** ** ** ** ** 615 74% 113 60% ** ** 586 75% 546 73% ** ** 603 72% ** ** ** ** ** ** ** ** 603 72% 130 69% ** ** 575 74% 529 71% ** ** 575 69% ** ** ** ** ** ** ** ** 575 69% 122 65% ** ** 552 71% 513 69% ** ** 569 68% ** ** ** ** ** ** ** ** 569 68% 127 68% ** ** 543 69% 498 67% ** ** Significance Level: 95% Use your phone to visit social networking sites like Facebook, Bebo, Piczo, MySpace, Twitter or Hi5 Listen to music EMG Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 328 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 247 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE FOR AT ALL Base : Those who use a smartphone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 797 83 43 32 11 797 198 56 Effective Weighted Sample 616 67 36 30 7 616 141 Total 833 81 19 16 3 833 187 WHITE i NON-WHITE ~j 741 733 61 51 574 556 53 62 782 745 59 518 62% ** ** ** ** ** ** ** ** 518 62% 76 41% ** ** 498 64% 452 61% ** ** Download apps/ applications (including games) 500 60% ** ** ** ** ** ** ** ** 500 60% 102 55% ** ** 478 61% 447 60% ** ** Play games that are loaded on the phone 480 58% ** ** ** ** ** ** ** ** 480 58% 113 60% ** ** 458 59% 427 57% ** ** Send or receive video clips 472 57% ** ** ** ** ** ** ** ** 472 57% 85 45% ** ** 452 58% 405 54% ** ** 466 56% ** ** ** ** ** ** ** ** 466 56% 98 52% ** ** 446 57% 406 55% ** ** Check your bank balance 332 40% ** ** ** ** ** ** ** ** 332 40% 64 34% ** ** 320 41% 290 39% ** ** Buy things from websites using your phone 309 37% ** ** ** ** ** ** ** ** 309 37% 56 30% ** ** 290 37% 264 35% ** ** 295 35% ** ** ** ** ** ** ** ** 295 35% 48 26% ** ** 287 37% 247 33% ** ** Significance Level: 95% Use features such as Maps or satellite navigation on your phone to get to where you want to go/ plot a route to your destination Use your phone to visit sites like YouTube or Bebo to look at videos or clips posted by other people Use Instant Messaging (MSN/ Windows Live Messenger, AOL Instant Messenger/ AIM etc.) EMG Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 329 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 247 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. SUMMARY OF TYPES OF THINGS USE MOBILE PHONE FOR AT ALL Base : Those who use a smartphone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 797 83 43 32 11 797 198 56 Effective Weighted Sample 616 67 36 30 7 616 141 Total 833 81 19 16 3 833 187 WHITE i NON-WHITE ~j 741 733 61 51 574 556 53 62 782 745 59 287 34% ** ** ** ** ** ** ** ** 287 34% 62 33% ** ** 276 35% 246 33% ** ** Play games over the internet using your phone 269 32% ** ** ** ** ** ** ** ** 269 32% 51 27% ** ** 257 33% 233 31% ** ** Watch TV programmes 256 31% ** ** ** ** ** ** ** ** 256 31% 49 26% ** ** 242 31% 218 29% ** ** Send or receive Twitter updates using your phone 246 30% ** ** ** ** ** ** ** ** 246 30% 46 25% ** ** 236 30% 222 30% ** ** 245 29% ** ** ** ** ** ** ** ** 245 29% 24 13% ** ** 238 30% 201 27% ** ** ANY OF THESE 833 100% ** ** ** ** ** ** ** ** 833 100% 187 100% ** ** 782 100% 745 100% ** ** ANY ONLINE ACTIVITIES 755 91% ** ** ** ** ** ** ** ** 755 91% 156 83% ** ** 714 91% 672 90% ** ** 753 90% ** ** ** ** ** ** ** ** 753 90% 156 83% ** ** 713 91% 671 90% ** ** Significance Level: 95% Use your phone to put photos or videos on sites like YouTube or Bebo for others to see Use your phone to make or receive calls over the internet (as opposed to over your mobile provider's network) on services such as Skype ANY ONLINE ACTIVITIES - FOR 2011 COMPARISON - EXCLUDING BUY THINGS FROM WEBSITES USING PHONE EMG Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 330 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 248 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. M9A AGREEMENT WITH STATEMENT - Mobile phone users must be protected from receiving inappropriate or offensive content Base : Those who use a mobile phone AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1608 238 385 213 172 1608 698 219 Effective Weighted Sample 1150 188 297 188 109 1150 459 Total 1423 217 185 113 72 1423 485 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1389 1506 98 183 1003 1062 83 182 1269 1299 91 Strongly disagree 38 3% 10 4% bcd 1 1% 1 1% * *% 38 3% b 5 1% 9 5% h 30 2% 38 3% ** ** Slightly disagree 32 2% 1 1% 2 1% 1 *% 1 1% 32 2% 8 2% 3 2% 29 2% 29 2% ** ** TOTAL DISAGREE 70 5% 11 5% bc 3 1% 1 1% 1 2% 70 5% bc 13 3% 12 7% 59 5% 67 5% ** ** Neither/ nor 178 12% 24 11% 18 10% 9 8% 9 13% 178 12% 57 12% 12 6% 166 13% g 151 12% ** ** Slightly agree 323 23% 40 19% bd 23 12% 16 14% 7 10% 323 23% bcd 90 19% 26 14% 298 23% g 285 22% ** ** Strongly agree 819 58% 137 63% 131 71% ae 82 73% ae 49 68% e 819 58% 308 64% 127 70% h 719 57% 771 59% ** ** TOTAL AGREE 1142 80% 177 82% 154 83% 98 87% de 56 77% 1142 80% 399 82% 153 84% 1017 80% 1056 81% ** ** 33 2% 5 2% 10 5% e 4 4% 6 8% ace 33 2% 16 3% 5 3% 28 2% 25 2% ** ** 211 15% 29 13% 29 15% 13 12% 15 21% ace 211 15% 73 15% 17 9% 194 15% g 176 14% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 331 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 249 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G1 Does your household have... Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% A hand held games console (e.g. Sony PSP/ Nintendo DS) EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 404 26% 26 11% bcd 9 3% 7 5% d 2 1% 404 26% abcd 105 18% 40 16% 372 28% g 380 27% j 14 15% 616 40% 33 14% bcd 15 6% 11 8% d 4 3% 616 40% abcd 171 29% 59 24% 570 42% g 577 41% j 26 27% Neither of these 857 55% 190 80% e 253 93% ae 126 90% ae 126 97% abce 857 55% 402 68% 174 72% h 705 52% 774 54% 66 69% i EITHER OF THESE 697 45% 46 20% bcd 18 7% d 14 10% d 4 3% 697 45% abcd 192 32% 68 28% 642 48% g 649 46% j 30 31% BOTH OF THESE 323 21% 13 6% bd 6 2% 4 3% 2 1% 323 21% abcd 84 14% 30 12% 300 22% g 307 22% j 11 11% A games console connected to a TV (e.g. Xbox/ PlayStation/ Wii) Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 332 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 250 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G2 Do you ever play games at home or elsewhere in any of these ways? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% On a games console connected to a TV (e.g. Xbox/ PlayStation/ Wii) On a computer, laptop, or netbook On a mobile phone or smartphone (e.g. BlackBerry or iPhone) On a hand held games console (e.g. Sony PSP/ Nintendo DS) On a tablet computer (e.g. iPad) On a portable media player (e.g. iPod Touch/ Archos) On an MP3 player EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 387 25% 22 9% bcd 5 2% 5 3% d * *% 387 25% abcd 109 18% 29 12% 365 27% g 366 26% j 13 14% 234 15% 14 6% d 9 3% 7 5% d 2 2% 234 15% abcd 67 11% 28 11% 216 16% g 219 15% 11 11% 203 13% 7 3% bd 1 *% 1 1% -% 203 13% abcd 49 8% 17 7% 194 14% g 189 13% 10 10% 191 12% 10 4% bd 3 1% 3 2% d * *% 191 12% abcd 55 9% 22 9% 175 13% 176 12% 7 7% 73 5% 4 2% b 1 *% * *% * *% 73 5% abcd 10 2% 7 3% 69 5% 64 5% 5 5% 51 3% 2 1% b -% -% -% 51 3% abcd 8 1% 9 4% 46 3% 49 3% 1 1% 28 2% 1 *% -% -% -% 28 2% bcd 4 1% 3 1% 26 2% 27 2% 1 1% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 333 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 250 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G2 Do you ever play games at home or elsewhere in any of these ways? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% On a Personal Digital Assistant/ PDA No, never PLAYS GAMES IN ANY OF THESE WAYS EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 5 *% -% -% -% -% 5 *% * *% -% 5 *% 5 *% -% 1004 65% 193 82% e 255 94% ae 128 91% ae 128 98% abce 1004 65% 431 73% 195 80% h 835 62% 917 64% 67 69% 550 35% 44 18% bcd 16 6% d 13 9% d 3 2% 550 35% abcd 163 27% 48 20% 512 38% g 506 36% 29 31% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 334 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 251 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G3 Have you ever downloaded games from the internet to play on any of the devices you use for games playing? Base : All who play games at home or elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 551 46 40 27 13 551 189 45 Effective Weighted Sample 412 37 33 25 11 412 127 Total 550 44 16 13 3 550 163 Yes 270 49% ** ** ** ** ** ** ** ** 270 49% No 276 50% ** ** ** ** ** ** ** ** 4 1% ** ** ** ** ** ** ** ** Significance Level: 95% Don't know EMG WHITE i NON-WHITE ~j 506 517 32 40 381 382 28 48 512 506 29 73 45% ** ** 253 49% 252 50% ** ** 276 50% 88 54% ** ** 256 50% 251 50% ** ** 4 1% 2 1% ** ** 4 1% 3 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 335 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 252 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G3 Have you ever downloaded games from the internet to play on any of the devices you use for games playing? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Yes 270 17% 11 4% bcd 2 1% 1 1% 1 *% 270 17% abcd 73 12% 24 10% 253 19% g 252 18% 14 14% No 276 18% 33 14% bcd 14 5% d 12 8% d 2 2% 276 18% bcd 88 15% 22 9% 256 19% g 251 18% 16 16% 4 *% -% -% -% -% 4 *% 2 *% 1 *% 4 *% 3 *% -% 1004 65% 193 82% e 255 94% ae 128 91% ae 128 98% abce 1004 65% 431 73% 195 80% h 835 62% 917 64% 67 69% Don't know DO NOT PLAY GAMES AT HOME OR ELSEWHERE Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 336 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 253 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G4 Do you ever play single or multiplayer games over the internet on any of these devices, which is often referred to as online game playing? Base : All who play games at home or elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 551 46 40 27 13 551 189 45 Effective Weighted Sample 412 37 33 25 11 412 127 Total 550 44 16 13 3 550 163 Yes 244 44% ** ** ** ** ** ** ** ** 244 44% No 300 55% ** ** ** ** ** ** ** ** 6 1% ** ** ** ** ** ** ** ** Significance Level: 95% Don't know EMG WHITE i NON-WHITE ~j 506 517 32 40 381 382 28 48 512 506 29 66 40% ** ** 228 45% 224 44% ** ** 300 55% 96 59% ** ** 278 54% 278 55% ** ** 6 1% 2 1% ** ** 5 1% 5 1% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 337 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 254 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G4 Do you ever play single or multiplayer games over the internet on any of these devices, which is often referred to as online game playing? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Yes 244 16% 12 5% bcd * *% -% * *% 244 16% abcd 66 11% 24 10% 228 17% g 224 16% 16 16% No 300 19% 30 13% bd 14 5% d 12 9% d 2 2% 300 19% abcd 96 16% 23 10% 278 21% g 278 20% 14 14% 6 *% 1 1% 1 *% 1 *% -% 6 *% 2 *% 1 *% 5 *% 5 *% -% 1004 65% 193 82% e 255 94% ae 128 91% ae 128 98% abce 1004 65% 431 73% 195 80% h 835 62% 917 64% 67 69% Don't know DO NOT PLAY GAMES AT HOME OR ELSEWHERE Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 338 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 255 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G5 Please think about the HOURS that you spend game playing in a typical WEEK - so both weekdays and at the weekend ...How many HOURS in a typical WEEK would you say you play games? Base : All who play games at home or elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 551 46 40 27 13 551 189 45 Effective Weighted Sample 412 37 33 25 11 412 127 Total 550 44 16 13 3 550 163 Base for % 537 537 161 Significance Level: 95% EMG WHITE i NON-WHITE ~j 506 517 32 40 381 382 28 48 512 506 29 48 499 498 27 42 16 13 3 19 4% ** ** ** ** ** ** ** ** 19 4% 2 1% ** ** 19 4% 17 4% ** ** Up to 1 hour 161 30% ** ** ** ** ** ** ** ** 161 30% 42 26% ** ** 150 30% 145 29% ** ** Up to 5 hours 196 36% ** ** ** ** ** ** ** ** 196 36% 49 31% ** ** 183 37% 186 37% ** ** Up to 10 hours 88 16% ** ** ** ** ** ** ** ** 88 16% 38 24% ** ** 82 16% 81 16% ** ** Up to 15 hours 26 5% ** ** ** ** ** ** ** ** 26 5% 10 6% ** ** 25 5% 24 5% ** ** Up to 20 hours 20 4% ** ** ** ** ** ** ** ** 20 4% 8 5% ** ** 18 4% 20 4% ** ** Up to 30 hours 16 3% ** ** ** ** ** ** ** ** 16 3% 5 3% ** ** 15 3% 13 3% ** ** Up to 40 hours 7 1% ** ** ** ** ** ** ** ** 7 1% 4 3% ** ** 5 1% 7 1% ** ** Up to 50 hours 5 1% ** ** ** ** ** ** ** ** 5 1% 2 1% ** ** 3 1% 5 1% ** ** 13 ** ** ** ** 13 2 ** 13 8 ** 5.7 7.69 .33 ** ** ** ** ** ** ** ** ** ** ** ** 5.7 7.69 .33 7.1 8.69 .64 ** ** ** 5.4 7.24 .32 5.7 7.76 .34 ** ** ** None No answer Mean number of hours per week Standard deviation Standard error Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 339 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 256 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G6 Can you tell me if you have any concerns about gaming? IF YES- What sorts of things are you concerned about? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 No, do not have any concerns 1037 67% 137 58% 163 60% 82 58% 81 62% 1037 67% abc 399 67% 153 63% 905 67% 951 67% 69 71% Violent content 185 12% 36 15% bd 27 10% 17 12% 10 8% 185 12% d 56 9% 36 15% 153 11% 162 11% 12 12% Unsuitable for children 176 11% 25 11% d 25 9% 17 12% d 7 6% 176 11% d 55 9% 33 14% 147 11% 161 11% 8 8% Bad language 97 6% 10 4% d 7 3% 6 4% d 2 1% 97 6% bd 20 3% 10 4% 86 6% 84 6% 7 7% Sexual content 81 5% 11 5% 8 3% 5 4% 3 2% 81 5% bd 14 2% 10 4% 72 5% 69 5% 7 7% Encourage children to stay indoors 62 4% 8 3% 10 4% 8 5% d 2 1% 62 4% d 18 3% 9 4% 54 4% 60 4% 1 1% Others could become addicted to playing games 56 4% 16 7% e 13 5% 7 5% 5 4% 56 4% 21 4% 9 4% 49 4% 49 3% 5 5% Discourage creative play for children 56 4% 6 3% 10 4% 7 5% 3 3% 56 4% 17 3% 6 3% 51 4% 46 3% 5 5% I could become addicted to playing games 50 3% 7 3% 5 2% 4 3% 2 1% 50 3% 15 3% 7 3% 44 3% 42 3% 6 6% Significance Level: 95% WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 340 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 256 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G6 Can you tell me if you have any concerns about gaming? IF YES- What sorts of things are you concerned about? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Impact on social skills 48 3% 8 4% d 10 4% d 9 6% de 1 1% 48 3% d 12 2% 6 2% 44 3% 42 3% 3 3% Cost of games 43 3% 13 5% bde 4 2% d 4 3% d -% 43 3% d 16 3% 4 2% 41 3% 38 3% 4 4% Cost of games consoles/ games players 43 3% 11 4% bd 4 1% 4 3% d -% 43 3% d 11 2% 3 1% 41 3% g 35 2% 3 4% Health issues 38 2% 3 1% 9 3% 7 5% ade 2 1% 38 2% 14 2% 5 2% 34 3% 37 3% 1 1% Contributes to obesity 32 2% 8 3% d 5 2% 5 4% d * *% 32 2% d 7 1% 1 1% 30 2% 29 2% 1 1% 12 1% 2 1% 3 1% 2 1% 1 1% 12 1% 5 1% 3 1% 9 1% 12 1% 1 1% Security/ fraud 2 *% -% -% -% -% 2 *% 2 *% 1 1% 1 *% 2 *% -% Waste of time 1 *% -% 1 *% * *% * *% 1 *% 1 *% -% 1 *% 1 *% -% Gambling 1 *% -% 1 *% * *% 1 1% e 1 *% 1 *% -% 1 *% 1 *% -% 26 2% 5 2% 5 2% 4 3% d 1 *% 26 2% 8 1% 2 1% 23 2% 26 2% -% Contact with people I don't personally know/ I've never met in person Other Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 341 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 256 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G6 Can you tell me if you have any concerns about gaming? IF YES- What sorts of things are you concerned about? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 ANY CONCERNS 404 26% 69 29% d 63 23% d 42 30% d 21 16% 404 26% d 132 22% 66 27% 347 26% 365 26% 24 24% OFFENSIVE CONTENT 286 18% 46 19% bd 36 13% 23 16% d 14 10% 286 18% bd 81 14% 48 20% 243 18% 257 18% 16 16% HEALTH 125 8% 25 10% d 22 8% 15 11% d 7 5% 125 8% 40 7% 17 7% 112 8% 114 8% 8 8% RISKS TO OTHER PEOPLE/ TO SOCIETY 109 7% 16 7% 18 7% 14 10% d 5 4% 109 7% d 31 5% 17 7% 94 7% 96 7% 7 7% 68 4% 17 7% bde 6 2% d 6 4% d -% 68 4% bd 21 4% 6 3% 64 5% 58 4% 6 6% 114 7% 30 13% e 45 17% e 17 12% e 28 21% ace 114 7% 62 10% 24 10% 95 7% 108 8% 4 4% AFFORDABILITY Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 342 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 257 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G6 Can you tell me if you have any concerns about gaming? IF YES- What sorts of things are you concerned about? Base : All who play games at home or elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 551 46 40 27 13 551 189 45 Effective Weighted Sample 412 37 33 25 11 412 127 Total 550 44 16 13 3 550 163 No, do not have any concerns 413 75% ** ** ** ** ** ** ** ** 413 75% Unsuitable for children 58 10% ** ** ** ** ** ** ** ** Violent content 55 10% ** ** ** ** ** ** Bad language 31 6% ** ** ** ** Sexual content 29 5% ** ** I could become addicted to playing games 16 3% Cost of games EMG WHITE i NON-WHITE ~j 506 517 32 40 381 382 28 48 512 506 29 128 78% ** ** 389 76% 379 75% ** ** 58 10% 15 9% ** ** 52 10% 55 11% ** ** ** ** 55 10% 14 9% ** ** 47 9% 52 10% ** ** ** ** ** ** 31 6% 5 3% ** ** 25 5% 29 6% ** ** ** ** ** ** ** ** 29 5% 2 1% ** ** 25 5% 26 5% ** ** ** ** ** ** ** ** ** ** 16 3% 2 1% ** ** 14 3% 16 3% ** ** 16 3% ** ** ** ** ** ** ** ** 16 3% 3 2% ** ** 16 3% 16 3% ** ** Encourage children to stay indoors 14 3% ** ** ** ** ** ** ** ** 14 3% 3 2% ** ** 11 2% 14 3% ** ** Health issues 14 2% ** ** ** ** ** ** ** ** 14 2% 3 2% ** ** 10 2% 14 3% ** ** Others could become addicted to playing games 13 2% ** ** ** ** ** ** ** ** 13 2% 3 2% ** ** 11 2% 13 2% ** ** Cost of games consoles/ games players 11 2% ** ** ** ** ** ** ** ** 11 2% 2 1% ** ** 11 2% 9 2% ** ** Significance Level: 95% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 343 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 257 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G6 Can you tell me if you have any concerns about gaming? IF YES- What sorts of things are you concerned about? Base : All who play games at home or elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h EMG Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 551 46 40 27 13 551 189 45 Effective Weighted Sample 412 37 33 25 11 412 127 Total 550 44 16 13 3 550 163 10 2% ** ** ** ** ** ** ** ** 10 2% 2 1% ** ** 10 2% 10 2% ** ** Impact on social skills 9 2% ** ** ** ** ** ** ** ** 9 2% 2 1% ** ** 8 2% 9 2% ** ** Contributes to obesity 6 1% ** ** ** ** ** ** ** ** 6 1% -% ** ** 6 1% 6 1% ** ** 5 1% ** ** ** ** ** ** ** ** 5 1% 1 *% ** ** 2 *% 5 1% ** ** Waste of time 1 *% ** ** ** ** ** ** ** ** 1 *% * *% ** ** 1 *% 1 *% ** ** Security/ fraud 1 *% ** ** ** ** ** ** ** ** 1 *% 1 *% ** ** -% 1 *% ** ** Gambling * *% ** ** ** ** ** ** ** ** * *% -% ** ** * *% * *% ** ** Other 8 1% ** ** ** ** ** ** ** ** 8 1% 4 2% ** ** 8 1% 8 1% ** ** 128 23% ** ** ** ** ** ** ** ** 128 23% 34 21% ** ** 114 22% 120 24% ** ** OFFENSIVE CONTENT 91 17% ** ** ** ** ** ** ** ** 91 17% 25 15% ** ** 81 16% 86 17% ** ** HEALTH 37 7% ** ** ** ** ** ** ** ** 37 7% 7 4% ** ** 31 6% 37 7% ** ** Significance Level: 95% Discourage creative play for children Contact with people I don't personally know/ I've never met in person ANY CONCERNS WHITE i NON-WHITE ~j 506 517 32 40 381 382 28 48 512 506 29 Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 344 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 257 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G6 Can you tell me if you have any concerns about gaming? IF YES- What sorts of things are you concerned about? Base : All who play games at home or elsewhere AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 551 46 40 27 13 551 189 45 Effective Weighted Sample 412 37 33 25 11 412 127 Total 550 44 16 13 3 550 163 Significance Level: 95% EMG WHITE i NON-WHITE ~j 506 517 32 40 381 382 28 48 512 506 29 RISKS TO OTHER PEOPLE/ TO SOCIETY 29 5% ** ** ** ** ** ** ** ** 29 5% 6 4% ** ** 22 4% 29 6% ** ** AFFORDABILITY 22 4% ** ** ** ** ** ** ** ** 22 4% 3 2% ** ** 22 4% 20 4% ** ** 9 2% ** ** ** ** ** ** ** ** 9 2% 1 1% ** ** 9 2% 7 1% ** ** Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 345 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 258 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. G7 As far as you know, is gaming regulated at all? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Yes 656 42% 80 34% bd 61 22% 37 26% d 24 18% 656 42% abcd 201 34% 90 37% 579 43% 619 44% j 24 25% No 252 16% 27 12% 36 13% 21 15% 15 11% 252 16% ad 88 15% 20 8% 233 17% g 223 16% 24 25% i Don't know 646 42% 129 54% e 175 64% ae 83 59% e 92 70% ace 646 42% 305 51% 133 55% h 535 40% 581 41% 48 50% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 346 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 259 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. NZ2A - PREFERRED WAY TO MAKE CONTACT - Getting in touch with a friend to arrange to meet Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Text message 645 41% 50 21% bcd 17 6% 13 9% d 4 3% 645 41% abcd 180 30% 51 21% 605 45% g 607 43% j 30 31% Home/ landline phone call 432 28% 115 49% e 207 77% ace 94 67% ae 113 87% abce 432 28% 265 45% 121 50% h 321 24% 409 29% j 18 18% Mobile phone call 429 28% 61 26% bd 36 13% d 27 19% bd 10 7% 429 28% bcd 128 22% 60 25% 382 28% 366 26% 43 44% i 28 2% 8 4% bd 4 1% 3 2% d * *% 28 2% d 9 2% 1 1% 27 2% 24 2% 3 4% 7 *% * *% 4 2% e 2 1% 2 2% ae 7 *% 5 1% 5 2% h 3 *% 5 *% 2 2% i 12 1% 2 1% 3 1% 2 1% 1 1% 12 1% 6 1% 5 2% h 8 1% 12 1% -% e-mail/ website Letter Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 347 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 260 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. NZ2B - PREFERRED WAY TO MAKE CONTACT - Contacting the local council to find out about refuse collection Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Home/ landline phone call 785 50% 148 63% e 226 84% ae 110 78% ae 116 89% abce 785 50% 355 60% 163 67% h 640 48% 726 51% 40 42% Mobile phone call 343 22% 33 14% bcd 15 6% 11 8% d 4 3% 343 22% abcd 112 19% 37 15% 313 23% g 301 21% 30 31% i e-mail/ website 235 15% 45 19% bcd 10 4% 8 6% d 2 2% 235 15% bcd 41 7% 11 5% 228 17% g 221 16% 11 12% Meet in person 58 4% 2 1% 8 3% 4 3% 4 3% 58 4% a 36 6% 11 4% 49 4% 52 4% 6 6% Letter 33 2% 3 1% 7 3% 4 3% 3 2% 33 2% 12 2% 9 4% 26 2% 28 2% 3 3% 6 *% 1 *% 1 *% -% 1 *% 6 *% 2 *% 1 1% 4 *% 5 *% 1 2% 93 6% 3 1% 3 1% 3 2% 1 1% 93 6% abcd 36 6% 11 4% 86 6% 90 6% 4 5% Text message Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 348 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 261 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. NZ2C - PREFERRED WAY TO MAKE CONTACT - Booking a holiday Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 e-mail/ website 690 44% 98 41% bcd 40 15% d 33 24% bd 7 5% 690 44% bcd 156 26% 53 22% 649 48% g 624 44% 44 46% Meet in person 465 30% 70 30% 138 51% ae 67 47% ae 71 55% ae 465 30% 255 43% 103 43% h 380 28% 434 31% 25 26% Home/ landline phone call 195 13% 39 16% 51 19% e 24 17% e 26 20% e 195 13% 77 13% 40 17% h 153 11% 181 13% 8 8% 74 5% 7 3% 4 1% 3 2% 1 1% 74 5% bcd 23 4% 7 3% 67 5% 61 4% 10 10% i Letter 8 1% 3 1% 3 1% 2 1% 2 1% 8 1% 5 1% 4 2% h 5 *% 8 1% -% Text message 1 *% * *% -% -% -% 1 *% -% 1 1% h * *% 1 *% -% 122 8% 20 9% 35 13% e 12 8% 23 18% ace 122 8% 78 13% 34 14% h 94 7% 114 8% 10 10% Mobile phone call Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 349 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 262 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. NZ2D - PREFERRED WAY TO MAKE CONTACT - Checking your bank balance Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Meet in person 651 42% 112 47% 186 69% ae 90 64% ae 96 74% ace 651 42% 339 57% 145 60% h 529 39% 599 42% 39 41% e-mail/ website 610 39% 88 37% bcd 36 13% d 30 22% bd 6 4% 610 39% bcd 121 20% 48 20% 567 42% g 558 39% 36 38% Home/ landline phone call 88 6% 21 9% 18 6% 10 7% 8 6% 88 6% 47 8% 16 6% 74 6% 85 6% 1 1% Mobile phone call 77 5% 5 2% bc 1 *% * *% 1 1% 77 5% abcd 22 4% 4 2% 74 5% g 62 4% 10 10% i Letter 33 2% 5 2% 21 8% ae 7 5% ae 14 11% ace 33 2% 22 4% 12 5% h 22 2% 32 2% 1 1% Text message 29 2% 1 *% 1 *% * *% * *% 29 2% bd 12 2% 1 1% 28 2% 28 2% 1 1% Don't know 65 4% 6 3% 8 3% 3 2% 5 4% 65 4% 32 5% 17 7% h 52 4% 59 4% 8 8% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 350 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 263 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. NZ2E - PREFERRED WAY TO MAKE CONTACT - Completing government processes such as registering for tax credits, renewing driving licence, car tax or passport, completing tax return Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 e-mail/ website 671 43% 93 39% bcd 36 13% d 30 22% bd 6 4% 671 43% bcd 130 22% 50 21% 624 46% g 605 43% 42 44% Meet in person 300 19% 51 22% 98 36% ae 49 35% ae 49 38% ae 300 19% 159 27% 77 32% h 241 18% 281 20% 18 18% Letter 267 17% 45 19% 79 29% ae 36 26% e 42 32% ae 267 17% 144 24% 59 24% h 214 16% 240 17% 21 21% Home/ landline phone call 162 10% 29 12% 36 13% 17 12% 18 14% 162 10% 81 14% 32 13% 131 10% 155 11% j 3 3% 43 3% 3 1% 1 *% 1 1% -% 43 3% bcd 25 4% 5 2% 40 3% 42 3% 1 1% 2 *% -% * *% -% * *% 2 *% 2 *% * *% 2 *% 1 *% 1 1% i 109 7% 17 7% 21 8% 6 5% 15 11% ce 109 7% 55 9% 19 8% 95 7% 98 7% 10 11% Mobile phone call Text message Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 351 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 264 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. Z1 As far as you know, is the press regulated in terms of what they show and write? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Yes 1112 72% 180 76% bcd 179 66% 93 66% 85 65% 1112 72% bd 393 66% 160 66% No 196 13% 31 13% 38 14% 21 15% 18 14% 196 13% 80 14% Don't know 246 16% 26 11% 54 20% ae 27 19% a 27 21% ae 246 16% a 121 20% Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 975 72% g 1028 72% j 54 56% 32 13% 166 12% 177 12% 17 18% 51 21% h 205 15% 219 15% 25 26% i Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 352 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 265 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. Z2A AGREEMENT WITH STATEMENT - When I read newspapers, I tend to trust what I read Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Strongly disagree 355 23% 62 26% d 58 21% 35 25% d 23 17% 355 23% d 135 23% 63 26% 299 22% 341 24% j 8 9% Slightly disagree 369 24% 56 24% 72 27% 34 24% 38 29% e 369 24% 145 24% 60 25% 316 23% 351 25% 16 16% TOTAL DISAGREE 724 47% 118 50% 130 48% 69 49% 61 47% 724 47% 280 47% 123 51% 615 46% 692 49% j 24 25% Neither/ nor 241 16% 29 12% 39 14% 25 18% d 14 11% 241 16% d 89 15% 33 14% 216 16% 206 14% 26 27% i Slightly agree 356 23% 53 22% 66 24% 31 22% 35 27% 356 23% 133 22% 51 21% 316 23% 324 23% 21 22% Strongly agree 158 10% 22 9% 24 9% 12 9% 11 9% 158 10% 58 10% 23 9% 136 10% 133 9% 18 19% i TOTAL AGREE 514 33% 75 32% 90 33% 43 31% 47 36% 514 33% 191 32% 73 30% 452 34% 457 32% 40 41% Don't know 11 1% 3 1% 3 1% -% 3 2% ce 11 1% 5 1% 3 1% 9 1% 10 1% 1 1% Not applicable 64 4% 12 5% 9 3% 4 3% 5 4% 64 4% 29 5% 10 4% 55 4% 58 4% 6 6% 252 16% 32 14% 42 16% 25 18% 17 13% 252 16% 94 16% 37 15% 225 17% 216 15% 27 28% i TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 353 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 266 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. Z2B AGREEMENT WITH STATEMENT - As long as newspapers provide news it doesn't really matter who owns them or how they're funded Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Strongly disagree 325 21% 64 27% bcde 48 18% 27 19% 21 16% 325 21% 98 16% 55 23% 277 21% 296 21% 19 20% Slightly disagree 267 17% 38 16% 42 15% 24 17% 18 14% 267 17% 98 16% 39 16% 232 17% 243 17% 16 17% TOTAL DISAGREE 592 38% 102 43% bd 90 33% 51 36% 40 30% 592 38% bd 196 33% 94 39% 508 38% 540 38% 35 37% Neither/ nor 305 20% 51 22% 56 21% 29 21% 26 20% 305 20% 115 19% 50 21% 264 20% 280 20% 18 19% Slightly agree 341 22% 38 16% 63 23% a 32 23% 31 24% a 341 22% a 137 23% 38 15% 309 23% g 320 22% 15 16% Strongly agree 253 16% 34 15% 49 18% 27 19% 23 17% 253 16% 113 19% 47 19% 211 16% 229 16% 20 21% TOTAL AGREE 595 38% 72 31% 113 42% a 59 42% a 54 41% a 595 38% a 250 42% 85 35% 520 39% 549 39% 35 37% 62 4% 11 5% c 12 5% c 2 1% 10 8% bce 62 4% c 33 6% 14 6% 54 4% 55 4% 7 8% 367 24% 62 26% 68 25% 31 22% 37 28% 367 24% 149 25% 64 26% 318 24% 335 24% 26 27% Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 354 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 267 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. Z2A AGREEMENT WITH STATEMENT - When I read newspapers, I tend to trust what I read Base : All adults - excluding those who do not read newspapers AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1734 248 525 254 271 1734 839 291 Effective Weighted Sample 1231 196 415 226 190 1231 563 Total 1490 225 262 137 125 1490 565 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1443 1632 98 243 1033 1142 82 233 1291 1365 90 Strongly disagree 355 24% 62 28% d 58 22% 35 26% d 23 18% 355 24% d 135 24% 63 27% 299 23% 341 25% ** ** Slightly disagree 369 25% 56 25% 72 27% 34 25% 38 31% e 369 25% 145 26% 60 26% 316 24% 351 26% ** ** TOTAL DISAGREE 724 49% 118 52% 130 50% 69 51% 61 49% 724 49% 280 50% 123 53% 615 48% 692 51% ** ** Neither/ nor 241 16% 29 13% 39 15% 25 18% d 14 11% 241 16% d 89 16% 33 14% 216 17% 206 15% ** ** Slightly agree 356 24% 53 24% 66 25% 31 23% 35 28% 356 24% 133 24% 51 22% 316 24% 324 24% ** ** Strongly agree 158 11% 22 10% 24 9% 12 9% 11 9% 158 11% 58 10% 23 10% 136 11% 133 10% ** ** TOTAL AGREE 514 35% 75 33% 90 34% 43 31% 47 37% 514 35% 191 34% 73 31% 452 35% 457 34% ** ** 11 1% 3 1% 3 1% -% 3 3% ce 11 1% 5 1% 3 1% 9 1% 10 1% ** ** 252 17% 32 14% 42 16% 25 18% 17 14% 252 17% 94 17% 37 16% 225 17% 216 16% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 355 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 268 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. Z2B AGREEMENT WITH STATEMENT - As long as newspapers provide news it doesn't really matter who owns them or how they're funded Base : All adults - excluding those who do not read newspapers AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1734 248 525 254 271 1734 839 291 Effective Weighted Sample 1231 196 415 226 190 1231 563 Total 1490 225 262 137 125 1490 565 Significance Level: 95% EMG WHITE i NON-WHITE ~j 1443 1632 98 243 1033 1142 82 233 1291 1365 90 Strongly disagree 319 21% 62 28% bcde 48 18% 27 20% 21 17% 319 21% 98 17% 53 23% 272 21% 290 21% ** ** Slightly disagree 258 17% 38 17% 41 16% 23 17% 18 15% 258 17% 94 17% 39 17% 223 17% 235 17% ** ** TOTAL DISAGREE 578 39% 100 45% bd 89 34% 50 37% 39 31% 578 39% d 192 34% 92 40% 496 38% 525 38% ** ** Neither/ nor 288 19% 47 21% 53 20% 28 20% 25 20% 288 19% 108 19% 49 21% 247 19% 263 19% ** ** Slightly agree 332 22% 36 16% 62 24% a 32 23% a 30 24% a 332 22% a 134 24% 33 14% 305 24% g 312 23% ** ** Strongly agree 245 16% 33 15% 48 18% 26 19% 23 18% 245 16% 106 19% 47 20% 203 16% 220 16% ** ** TOTAL AGREE 577 39% 69 31% 110 42% a 57 42% a 53 42% a 577 39% a 240 42% 79 34% 507 39% 532 39% ** ** 48 3% 9 4% 10 4% 2 1% 8 7% ce 48 3% 26 5% 13 5% 41 3% 45 3% ** ** 336 23% 56 25% 63 24% 30 22% 33 26% 336 23% 134 24% 62 26% 288 22% 308 23% ** ** Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 356 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 269 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. Z3A AGREEMENT WITH STATEMENT - I consider myself to be involved in the local community Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Strongly disagree 396 26% 51 22% 69 25% 28 20% 41 31% ace 396 26% 187 31% 72 30% 334 25% 372 26% 22 23% Slightly disagree 376 24% 54 23% 62 23% 32 23% 30 23% 376 24% 146 25% 59 24% 322 24% 346 24% 23 24% TOTAL DISAGREE 773 50% 105 45% 131 48% 60 43% 71 54% ac 773 50% c 333 56% 131 54% 656 49% 717 50% 45 47% Neither/ nor 198 13% 28 12% d 27 10% d 20 14% d 7 6% 198 13% d 62 10% 23 10% 181 13% 171 12% 18 18% Slightly agree 358 23% 50 21% 59 22% 31 22% 27 21% 358 23% 116 20% 46 19% 321 24% 328 23% 23 24% Strongly agree 222 14% 52 22% e 54 20% e 29 21% e 25 19% e 222 14% 83 14% 42 17% 187 14% 204 14% 11 11% TOTAL AGREE 580 37% 102 43% 113 42% 60 43% 52 40% 580 37% 198 33% 88 36% 507 38% 532 37% 34 35% 3 *% 1 1% 1 *% 1 1% -% 3 *% 1 *% 1 *% 2 *% 3 *% -% 201 13% 30 13% d 27 10% d 20 14% d 7 6% 201 13% d 63 11% 24 10% 183 14% 174 12% 18 18% Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 357 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 270 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. Z3B AGREEMENT WITH STATEMENT - I consider myself to be involved in political or campaigning issues Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Strongly disagree 914 59% 138 58% 176 65% e 86 61% 89 69% ae 914 59% 382 64% 161 66% h 776 58% 844 59% 56 58% Slightly disagree 340 22% 51 22% 52 19% 30 21% 22 17% 340 22% 126 21% 46 19% 298 22% 315 22% 16 17% 1253 81% 189 80% 227 84% 116 82% 111 85% 1253 81% 507 85% 207 85% h 1074 80% 1159 81% 72 74% 154 10% 18 8% d 16 6% 11 8% d 5 4% 154 10% bd 38 6% 12 5% 147 11% g 130 9% 16 16% i Slightly agree 88 6% 18 8% 16 6% 8 5% 8 6% 88 6% 29 5% 13 5% 76 6% 79 6% 8 9% Strongly agree 55 4% 10 4% 12 4% 6 4% 6 4% 55 4% 19 3% 9 4% 49 4% 52 4% 1 1% TOTAL AGREE 143 9% 28 12% 28 10% 14 10% 14 11% 143 9% 48 8% 22 9% 124 9% 131 9% 9 9% 3 *% 1 1% -% -% -% 3 *% 1 *% 1 1% 2 *% 3 *% -% 158 10% 20 8% d 16 6% 11 8% d 5 4% 158 10% bd 39 7% 14 6% 148 11% g 134 9% 16 16% i TOTAL DISAGREE Neither/ nor Don't know TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 358 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 271 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C1 Please take a look at the options shown on this card and let me know which letter applies to you? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Base for % 1551 130 1551 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 1343 1423 237 271 141 594 243 Married/ Civil partnership 810 52% 159 67% bde 150 55% d 94 67% bde 56 43% 810 52% d 271 46% 111 46% 709 53% g 744 52% 48 51% Co-habiting 127 8% 5 2% 3 1% 2 1% 1 1% 127 8% abcd 42 7% 12 5% 119 9% g 120 8% 3 4% Single 386 25% 29 12% bcd 13 5% 6 4% 8 6% 386 25% abcd 134 23% 48 20% 351 26% g 343 24% 33 35% i Widowed, divorced or separated 227 15% 44 19% 105 39% ace 39 28% ae 66 51% abce 227 15% 147 25% 72 30% h 165 12% 216 15% 10 11% 3 - - - 3 - - 3 - 2 Refused Columns Tested: a,b,c,d,e - g,h - i,j - Prepared by Saville Rossiter-Base : 01727 899 399 94 Page 359 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 272 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C2 How many people are there in your household in total (including yourself)? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 1 264 17% 57 24% e 103 38% ace 35 25% e 67 51% abce 264 17% 156 26% 83 34% h 193 14% 250 18% 13 14% 2 521 34% 134 57% de 139 51% de 85 61% bde 53 41% e 521 34% 240 40% 101 41% h 438 33% 489 34% 25 26% 3 329 21% 26 11% d 24 9% 16 11% d 8 6% 329 21% abcd 104 18% 31 13% 301 22% g 301 21% 18 19% 4 288 19% 16 7% bcd 6 2% 4 3% 2 2% 288 19% abcd 51 9% 14 6% 276 21% g 256 18% 21 22% 5-6 141 9% 4 2% bc * *% -% * *% 141 9% abcd 40 7% 14 6% 127 9% g 118 8% 18 18% i 7-9 11 1% -% -% -% -% 11 1% 2 *% -% 11 1% 9 1% 1 1% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 360 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 273 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C3 Do you have any children aged under 16 who live at home with you - where you are their parent or guardian? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 None 995 64% 224 95% e 265 98% ae 137 97% e 128 98% ae 995 64% 447 75% 210 87% h 817 61% 933 66% j 50 52% 1 266 17% 8 3% 6 2% 4 3% 2 2% 266 17% abcd 74 12% 18 7% 247 18% g 238 17% 19 20% 2 210 14% 3 1% b -% -% -% 210 14% abcd 45 8% 7 3% 206 15% g 185 13% 17 18% 3 60 4% 2 1% b -% -% -% 60 4% abcd 15 2% 3 1% 58 4% g 48 3% 7 8% i 4 21 1% -% -% -% -% 21 1% bd 11 2% 5 2% 16 1% 18 1% 3 3% 5-6 2 *% -% -% -% -% 2 *% 2 *% -% 2 *% 2 *% -% 7-9 * *% -% -% -% -% * *% -% -% * *% * *% -% Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 361 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 274 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C4 And what ages are these children? Base : Those with children aged under 16 at home AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT ~g h Total 55-64 ~a 65+ ~b 65-74 ~c 75+ ~d All e 65+ OR DE f Unweighted total 494 15 12 7 5 494 144 31 Effective Weighted Sample 380 10 10 7 3 380 102 Total 559 13 6 4 2 559 147 Base for % 552 552 145 Significance Level: 95% EMG WHITE i NON-WHITE ~j 463 444 49 28 357 335 43 33 529 491 47 33 522 483 47 13 6 3 2 71 13% ** ** ** ** ** ** ** ** 71 13% 24 16% ** ** 69 13% 64 13% ** ** 1-4 years old 199 36% ** ** ** ** ** ** ** ** 199 36% 65 45% ** ** 192 37% 174 36% ** ** 5-7 years old 156 28% ** ** ** ** ** ** ** ** 156 28% 38 26% ** ** 150 29% 133 28% ** ** 8-11 years old 202 37% ** ** ** ** ** ** ** ** 202 37% 46 32% ** ** 188 36% 173 36% ** ** 12-15 years old 178 32% ** ** ** ** ** ** ** ** 178 32% 49 34% ** ** 163 31% 157 33% ** ** 8 ** ** ** ** 8 2 ** 8 8 ** Under 1 year old Refused Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 362 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 275 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C5 Which of these adults aged 16 and over live in your household with you, in terms of their relationship to you? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Base for % 1525 139 130 1525 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 1319 1399 92 234 269 582 240 Husband/ Wife/ Partner 920 60% 158 67% bde 142 53% d 91 66% bd 51 39% 920 60% bd 302 52% 120 50% 813 62% g 850 61% ** ** Mother/ Stepmother/ Partner of Father 147 10% 3 1% d 2 1% 2 1% -% 147 10% abcd 40 7% 13 5% 136 10% g 134 10% ** ** Father/ Stepfather/ Partner of Mother 93 6% 2 1% b -% -% -% 93 6% abcd 15 3% 3 1% 90 7% g 81 6% ** ** Brothers/ Sisters/ Stepbrothers/ Stepsisters 87 6% 2 1% 5 2% 2 2% 3 2% 87 6% abcd 22 4% 3 1% 84 6% g 73 5% ** ** 211 14% 40 17% bcd 27 10% 15 11% 11 9% 211 14% bd 65 11% 35 15% 181 14% 199 14% ** ** Grandmother 18 1% -% -% -% -% 18 1% b 8 1% -% 18 1% g 17 1% ** ** Grandfather 5 *% -% -% -% -% 5 *% 3 1% -% 5 *% 5 *% ** ** 40 3% 5 2% 12 4% e 7 5% 5 4% 40 3% 19 3% 9 4% 32 2% 36 3% ** ** Child/ children aged 16 and over Other relative aged 16 or over Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 363 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 275 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C5 Which of these adults aged 16 and over live in your household with you, in terms of their relationship to you? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Friend/ other person not related to you aged 16 or over None - I am the only adult in the household Refused Columns Tested: a,b,c,d,e - g,h - i,j EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 70 5% 2 1% 2 1% 2 1% * *% 70 5% abcd 21 4% 7 3% 65 5% 57 4% ** ** 300 20% 57 25% 103 38% ace 35 26% e 67 52% abce 300 20% 179 31% 87 36% h 227 17% 280 20% ** ** 29 3 2 2 29 12 3 27 24 ** * Prepared by Saville Rossiter-Base : 01727 899 399 Page 364 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 276 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C6 Are you currently working? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Base for % 1549 237 268 138 130 1549 591 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 241 1343 1419 96 Working full-time (30 hours per week plus) 617 40% 83 35% bcd 10 4% d 8 6% d 1 1% 617 40% bcd 107 18% 32 13% 596 44% g 554 39% 43 45% Working part-time (Under 30 hours per week) 252 16% 38 16% bcd 8 3% d 7 5% d 1 1% 252 16% bcd 64 11% 22 9% 230 17% g 227 16% 17 17% Looking for work 51 3% 3 1% bd 1 *% 1 *% -% 51 3% bcd 28 5% 6 3% 46 3% 47 3% 3 3% In full-time education 94 6% 1 *% 2 1% 1 1% 1 1% 94 6% abcd 11 2% 10 4% 88 7% 77 5% 12 13% i Retired 340 22% 88 37% e 242 90% ace 117 85% ae 124 95% abce 340 22% 263 45% 121 50% h 231 17% 332 23% j 8 8% Not working 196 13% 23 10% bcd 7 2% 3 2% 3 3% 196 13% bcd 119 20% 49 20% h 152 11% 181 13% 13 14% WORKING 868 56% 121 51% bcd 18 7% d 16 11% bd 2 2% 868 56% bcd 170 29% 54 23% 826 62% g 781 55% 60 62% 5 - 3 3 - 5 3 2 4 4 - Refused Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 365 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 277 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C7 At what age did you finish your education?/ At what age do you expect to finish your education? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Base for % 1528 139 128 1528 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 1321 1399 232 267 586 242 Aged 16 or under 693 45% 125 54% e 193 72% ae 92 66% ae 101 78% ace 693 45% 398 68% 153 63% h 560 42% 667 48% j 24 26% Aged 17-18 348 23% 48 21% bd 34 13% 23 17% d 11 9% 348 23% bcd 107 18% 43 18% 309 23% g 319 23% 25 27% Aged 19-20 107 7% 11 5% 11 4% 4 3% 6 5% 107 7% bc 27 5% 11 4% 100 8% 94 7% 8 9% Aged 21 or over 364 24% 46 20% bcd 26 10% 18 13% d 8 6% 364 24% bcd 50 8% 29 12% 342 26% g 306 22% 36 38% i Don't know 16 1% 1 *% 4 2% 2 1% 3 2% 16 1% 4 1% 5 2% h 10 1% 14 1% 1 1% Refused Columns Tested: a,b,c,d,e - g,h - i,j 26 5 4 2 2 26 8 1 26 24 2 Prepared by Saville Rossiter-Base : 01727 899 399 95 Page 366 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 278 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C8 Which of these options best describes how you feel about your ability to read and write? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Very confident 1334 86% 208 88% 225 83% 117 83% 107 82% 1334 86% Fairly confident 173 11% 17 7% 41 15% ae 20 14% a 21 16% ae 1507 97% 225 95% 265 98% a 137 97% Neither/ nor 14 1% 3 1% 2 1% Not very confident 21 1% 7 3% bd Not at all confident 8 1% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 469 79% 182 75% 1183 88% g 1237 87% j 64 67% 173 11% a 103 17% 43 18% h 131 10% 154 11% 19 20% i 128 98% a 1507 97% 572 96% 226 93% 1314 98% g 1391 98% j 83 87% 1 1% 2 1% 14 1% 8 1% 6 3% h 10 1% 7 *% 7 7% i 2 1% 1 1% 1 *% 21 1% 8 1% 8 3% h 13 1% 17 1% 4 4% i 1 1% 1 *% 1 1% -% 8 1% 5 1% 1 1% 8 1% 6 *% 3 3% i 29 2% 8 3% bd 3 1% 2 2% 1 *% 29 2% 13 2% 9 4% h 21 2% 23 2% 6 7% i Don't know 3 *% 2 1% * *% * *% -% 3 *% 1 *% 1 1% 2 *% 3 *% -% Refused 1 *% -% -% -% -% 1 *% -% -% 1 *% -% -% 17 1% 4 2% 3 1% 1 1% 2 1% 17 1% 9 1% 8 3% h 11 1% 10 1% 7 7% i Significance Level: 95% TOTAL CONFIDENT TOTAL NOT CONFIDENT TOTAL NEITHER/ DON'T KNOW Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 367 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 280 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C10 Which of these options applies to your household for the total annual household income before tax and deductions? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Base for % 1084 147 80 1084 416 171 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 165 85 938 993 70 Under £11,500 246 23% 27 18% 70 42% ace 26 30% ae 44 55% abce 246 23% 184 44% 73 43% h 182 19% 231 23% ** ** £11,500 - £17,499 175 16% 29 20% 38 23% e 23 27% e 15 18% 175 16% 89 21% 29 17% 152 16% 151 15% ** ** £17,500 - £29,999 168 15% 25 17% bd 17 10% 10 12% 7 8% 168 15% bd 49 12% 21 12% 150 16% 151 15% ** ** £30,000 - £49,999 193 18% 27 18% bcd 6 4% 5 6% 1 2% 193 18% bcd 20 5% 15 9% 179 19% g 177 18% ** ** 87 8% 11 7% bcd 3 2% 2 2% 1 1% 87 8% bcd 3 1% 7 4% 81 9% g 83 8% ** ** Don't know 216 20% 28 19% 31 19% 18 22% 13 16% 216 20% 71 17% 27 16% 195 21% 200 20% ** ** Refused Columns Tested: a,b,c,d,e - g,h - i,j 470 90 56 50 470 72 409 430 ** £50,000 or over 106 Prepared by Saville Rossiter-Base : 01727 899 399 178 Page 368 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 281 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C11 Do you have any long-standing illness, disability or infirmity? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Yes 270 17% 63 27% e 108 40% ace 45 32% e 63 48% abce 270 17% 167 28% 243 100% h 63 5% 262 18% j 6 6% No 1276 82% 174 73% bd 162 60% d 95 68% bd 67 51% 1276 82% abcd 423 71% -% 1276 95% g 1154 81% 91 94% i 8 1% -% 1 *% * *% * *% 8 1% 4 1% -% 8 1% 8 1% -% Don't know Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 369 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 282 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C12 Does this illness, disability or infirmity limit your activities in any way? Base : Those with a long standing illness/ disability or infirmity AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g ~h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 303 55 166 66 100 303 230 303 Effective Weighted Sample 216 45 135 60 75 216 171 Total 207 48 91 38 53 207 142 Yes 207 100% ** ** 91 100% ** ** 53 100% 207 100% 142 100% Significance Level: 95% EMG WHITE i NON-WHITE ~j - 297 6 254 - 211 5 243 - 201 5 243 100% -% 201 100% ** ** Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 370 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 283 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C13 Which of these limit your activities? Base : Those whose long standing illness/ disability or infirmity limits their activities in any way AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g ~h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 307 55 169 67 102 307 233 303 Effective Weighted Sample 219 45 137 61 77 219 173 Total 209 48 92 39 54 209 143 Base for % WHITE i NON-WHITE ~j 4 301 6 254 3 214 5 243 2 203 5 207 48 91 38 53 207 142 243 - 201 5 100 48% ** ** 49 54% ** ** 31 59% 100 48% 73 51% 111 46% -% 97 48% ** ** Breathlessness or chest pains 52 25% ** ** 28 31% ** ** 13 25% 52 25% 36 25% 60 25% -% 49 25% ** ** Poor hearing, partial hearing or deafness 22 11% ** ** 15 16% ** ** 10 19% e 22 11% 16 11% 25 10% -% 20 10% ** ** Poor vision, partial sight or blindness 18 9% ** ** 10 11% ** ** 7 13% 18 9% 13 9% 20 8% -% 17 9% ** ** Mental health difficulties 15 7% ** ** 1 2% ** ** 1 2% 15 7% b 9 7% 23 10% -% 15 8% ** ** Cannot walk at all/ use a wheelchair 13 6% ** ** 4 4% ** ** 3 6% 13 6% 11 8% 13 5% -% 13 6% ** ** 7 4% ** ** -% ** ** -% 7 4% b 6 4% 8 3% -% 7 4% ** ** 4 2% ** ** 1 2% ** ** 1 2% 4 2% 3 2% 4 1% -% 4 2% ** ** Significance Level: 95% Cannot walk very far or manage stairs or can only do so with difficulty Learning difficulties such as dyslexia, dyspraxia or dyscalculia Difficulty in speaking or communicating EMG Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 371 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 283 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C13 Which of these limit your activities? Base : Those whose long standing illness/ disability or infirmity limits their activities in any way AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g ~h Total 55-64 ~a 65+ b 65-74 ~c 75+ d All e 65+ OR DE f Unweighted total 307 55 169 67 102 307 233 303 Effective Weighted Sample 219 45 137 61 77 219 173 Total 209 48 92 39 54 209 143 63 30% ** ** 20 22% ** ** 11 20% 63 30% d 35 24% 76 31% 2 ** 2 ** 1 2 2 - Significance Level: 95% Other illnesses/ health problems which limit daily activities Refused Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 EMG WHITE i NON-WHITE ~j 4 301 6 254 3 214 5 243 2 203 5 -% 2 60 30% ** ** 2 ** Page 372 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 284 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C14 Which of these options applies to your home? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 Being bought on mortgage 453 29% 59 25% bcd 16 6% 9 6% 7 5% 453 29% bcd 59 10% 33 14% 424 31% g 423 30% j 19 20% Owned outright by the household 422 27% 121 51% e 180 66% ae 92 65% ae 88 68% ae 422 27% 218 37% 89 36% h 345 26% 405 28% j 18 18% 364 23% 38 16% 68 25% a 35 25% a 33 25% a 364 23% a 220 37% 92 38% h 284 21% 337 24% 20 21% 270 17% 12 5% bd 5 2% 3 2% 1 1% 270 17% abcd 87 15% 26 11% 252 19% g 223 16% 35 36% i Other 15 1% -% 1 *% * *% * *% 15 1% 1 *% 2 1% 14 1% 14 1% 1 1% Don't know 30 2% 7 3% b 2 1% 1 1% 1 1% 30 2% b 9 1% 2 1% 28 2% 23 2% 3 3% Rented from Local Authority/ Housing Association/ Trust Rented from Private Landlord Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 373 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 285 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C15 Which of these groups best describes you? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h EMG Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 British 1069 69% 163 69% 183 67% 98 70% 84 65% 1069 69% 414 70% 158 65% 922 69% 1069 75% j -% English 140 9% 30 13% 29 11% 12 8% 18 14% ce 140 9% 49 8% 22 9% 115 9% 140 10% j -% Scottish 108 7% 17 7% 21 8% 8 6% 13 10% 108 7% 52 9% 25 10% h 92 7% 108 8% j -% Welsh 34 2% 9 4% 16 6% e 7 5% e 8 6% e 34 2% 23 4% 18 8% h 28 2% 34 2% -% Irish 21 1% 4 2% 9 3% e 6 4% e 3 3% 21 1% 15 3% 8 3% h 19 1% 21 1% -% Any other white background 51 3% 6 2% 5 2% 4 3% 1 1% 51 3% d 16 3% 6 2% 46 3% 51 4% -% White and Black Caribbean 8 1% -% -% -% -% 8 1% -% -% 8 1% -% 4 4% i White and Black African 3 *% -% -% -% -% 3 *% -% -% 3 *% -% 1 1% i White and Asian 4 *% 2 1% * *% * *% -% 4 *% 1 *% 1 *% 3 *% -% 3 3% i Significance Level: 95% WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 WHITE MIXED Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 374 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 285 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C15 Which of these groups best describes you? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% Any other mixed background EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 2 *% -% * *% * *% -% 2 *% * *% -% 2 *% -% 1 1% i 21 1% -% 3 1% 2 2% a 1 1% 21 1% 6 1% 1 *% 21 2% -% 23 24% i Pakistani 9 1% 1 1% 1 *% 1 *% -% 9 1% 2 *% 1 *% 8 1% -% 9 10% i Bangladeshi 6 *% -% -% -% -% 6 *% 2 *% -% 6 *% -% 7 7% i 11 1% -% -% -% -% 11 1% b 5 1% 1 1% 9 1% -% 11 12% i Caribbean 20 1% 3 1% 1 *% -% 1 1% 20 1% 4 1% 3 1% 17 1% -% 9 10% i African 31 2% -% 2 1% 1 1% * *% 31 2% abd 2 *% -% 31 2% g -% 14 15% i 2 *% -% -% -% -% 2 *% 1 *% -% 2 *% -% 1 1% i ASIAN AND BRITISH ASIAN Indian Any other Asian background BLACK AND BLACK BRITISH Any other black background Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 375 OFCOM MEDIA LITERACY TRACKER 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 24th September to 2nd November 2012. Table 285 Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level. C15 Which of these groups best describes you? Base : All adults AGE AGE/SEG DISABILITY DOES NOT REPORTS REPORT g h Total 55-64 a 65+ b 65-74 c 75+ d All e 65+ OR DE f Unweighted total 1805 262 539 259 280 1805 874 303 Effective Weighted Sample 1285 207 426 230 197 1285 590 Total 1554 237 271 141 130 1554 594 Significance Level: 95% EMG WHITE i NON-WHITE j 1502 1698 103 254 1079 1193 87 243 1347 1423 96 MIDDLE EAST AND ARABIC ORIGIN Iranian * *% -% -% -% -% * *% * *% -% * *% -% 1 1% i Chinese 4 *% 3 1% be * *% -% * *% 4 *% 2 *% -% 4 *% -% 6 6% i Any other background 4 *% -% -% -% -% 4 *% 1 *% -% 4 *% -% 4 5% i Refused 5 *% -% -% -% -% 5 *% -% -% 5 *% -% -% CHINESE AND OTHER ETHNIC GROUP Columns Tested: a,b,c,d,e - g,h - i,j Prepared by Saville Rossiter-Base : 01727 899 399 Page 376
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