Regional Transportation Authority
501 UNION STREET
SIXTH FLOOR
NASHVILLE TN 37219-1705
You’ll never be
stranded at work
when you rideshare.
TO MAIL: DETACH FORM, FOLD IN HALF, SEAL WITH TAPE OR GLUE (DO NOT STAPLE)
The Emergency Ride Home Program provides
commuters who rideshare with a way home,
when they cannot ride with their normal RTA
vanpool, carpool, on the Relax & Ride buses or
the Music City Star Commuter Rail.
Emergency Ride Home Program
Emergency Ride Home Program
PLACE
FIRST CLASS
US POSTAGE
STAMP
HERE
EMERGENCIES
HAPPEN!
What happens
if ...
... I have to work late?
... My child gets sick?
... I get sick at work?
What is Emergency Ride Home?
This service provides commuters, who rideshare, with a way home when
they cannot ride with their normal RTA vanpool, carpool, on the Relax &
Ride buses or the Music City Star Commuter Rail.
How Do I Participate in the Emergency Ride Home Program?
• Register with the RTA as a member of a vanpool, carpool or a rider
on the RTA Relax & Ride buses or the Music City Star Commuter Rail
• Register with the ERH program
• Share a ride to work with at least one other person on average of no
less than three times each week, or 15 times each month
• Be at least 18 years of age
How Do I Join the Emergency Ride Home Program?
If you meet the requirements above, complete the Emergency Ride
Home application on this form and mail it to the RTA.
When Can I Use My Emergency Ride Home Voucher?
The Emergency Ride Home voucher is available for non-stop trips from
your workplace to your residence or the location of your car in the
following situations:
• You or an immediate family member is sick or injured
• A family, personal crisis or disaster occurs, such as a home fire or
other major property damage
• You are required by your employer to work unscheduled overtime
after arriving at work
• Your regular driver is unable to drive home
Note: Emergency Ride Home vouchers may only be used in emergency
situations and may not be used for appointments or overtime that are
planned in advance or personal trips.
How Do I Use My Emergency Ride Home Vouchers?
Upon receiving your application for registration in the ERH program,
RTA will mail you your vouchers.
• You must have the voucher in order to use the ERH, so keep it in an
easily accessible and safe place. Treat your vouchers like money.
• Inform RTA (615-862-8833) if your vouchers have been lost or stolen.
• The vouchers are registered in your name. You are the only person
who can use them.
• Giving your voucher to someone else may result in your termination
from the program.
If you live within 20 miles of your workplace, you will be issued a taxi
voucher.
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Complete the voucher.
Get your supervisor’s signature.
Include the reason for using the service.
Call the taxi company. Tell them you are part of RTA’s ERH program.
Make arrangements for your pick up.
• Give the taxi driver your voucher.
• RTA’s agreement with the taxi company requires that the driver take
you home or to your car at a Park & Ride lot. You must pay for any
additional stops.
If you live farther than 20 miles from your workplace, you will be
provided a rental car.
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•
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Complete the voucher.
Get your supervisor’s signature.
Include the reason for using the service.
Contact the rental car company and follow the instructions you
receive with your vouchers.
The next day, drive the car back to the company where you rented it.
You are responsible for the car until it is returned to the rental car
company.
An agent from the company will take you to work.
If you need the ERH on a Friday you must return the car to the rental car
company on Saturday or YOU will be responsible for the additional days.
Use of the Emergency Ride Home is monitored, so if you use your
voucher for anything but an APPROVED use, or if you give your voucher
to someone else, your ERH privileges may be terminated.
How Many Times Can I Use the Emergency Ride Home?
As a registered Emergency Ride Home commuter, you are eligible to
receive up to 8 vouchers per calendar year. You will receive vouchers
after you have satisfactorily registered for the ERH program.
Emergency Ride Home Application
Many commuters opt not to rideshare
because they are afraid they will be stranded
at work in the case of an emergency.
This dilemma can be solved with the
Regional Transportation Authority’s (RTA)
Emergency Ride Home (ERH) Program.
YOUR INFORMATION
NAME _________________________________________________________________________
HOME ADDRESS ________________________________________________________________
MAILING ADDRESS (IF DIFFERENT) _______________________________________________
CITY _____________________________________ STATE ________ ZIP ___________________
E-MAIL ADDRESS _______________________________________________________________
PHONE _______________________ COUNTY OF RESIDENCE_________________________
NORMAL WORK TIMES ____________________ NUMBER OF MILES TO WORK _________
DO YOU HAVE FLEXIBLE HOURS? ____________ DO YOU NEED RIDERS? ____________
YOUR EMPLOYER INFORMATION
EMPLOYER NAME ______________________________________________________________
EMPLOYER ADDRESS ___________________________________________________________
WORK PHONE ___________________________ COUNTY _____________________________
SUPERVISOR NAME ___________________________ PHONE _________________________
RIDESHARE INFORMATION
CHECK ONE:
VANPOOL
CARPOOL
MUSIC CITY STAR COMMUTER RAIL
R&R BUS #/NAME _____________________________________________
DRIVER’S NAME (VANPOOL/CARPOOL ONLY) ____________________________________
DRIVER’S WORK PHONE _____________________________________________________
BACK-UP DRIVER’S NAME____________________________________________________
BACK-UP DRIVER’S WORK PHONE ____________________________________________
Application cannot be processed unless ALL information is completed.
I hereby attest that I share a ride to my work site at least three (3) days
each week or fifteen (15) days each month with the person or persons
named above. I further attest that I have read the policies and procedures
of the Emergency Ride Home Program and agree with those policies and
procedures. I hereby release the Regional Transportation Authority, its
officers, board of directors, agents and employees from all liability, claims,
suits, demands, or damages for personal injury, loss, theft, or damage to
my personal property; loss of income, or consequential damages resulting
from delays or absence of cab or rental car; or termination of the program.
SIGNATURE__________________________________________ DATE _____________________
Application cannot be processed without signature.