Energy Services
ENERGY MANAGEMENT:
ARE YOU READY FOR THE
SUPPLY CHAIN CHALLENGE?
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Energy Management
Energy management is about to become the most visible weapon in the fight against climate change.
Across the UK, service providers, utility companies and other stakeholders will be at the forefront of
delivering vital initiatives that will affect every domestic property in the country. If you haven’t yet
thought about how these ambitious new plans will affect your business, and what sort of supply chain
requirement you will need to maximise the opportunity, now is the time to get started.
Domestic energy management products will be installed to
potentially 27 million UK properties. Energy retailers,
installation specialists, service providers and product
manufacturers will benefit from the opportunity to install
a range of products and services including:
• Insulation programmes to ensure homes are energy
efficient
• Solar retrofit, using the “feed-in tariff” incentivisation
scheme to encourage homeowners to invest in solar
• Smart metering – a widespread rollout of “intelligent”
energy meters
• Whole house retrofit under the Green Deal
• Adoption of small scale renewable technology through
the Renewable Heat Incentive
This greater interaction with householders also represents
an excellent opportunity to cross-sell products and
strengthen customer relationships. But none of this can
happen without the sort of supply chain which can respond
to the likely demand for energy management products
– creating a positive customer experience at the same time.
The key facts
2020
UK greenhouse gas
emissions must be
reduced by at least 34%,
with 15% of energy
generation to come from
renewable sources
2050
Emissions must have fallen
by 80%, with five-yearly
“carbon budgets” setting
tough caps on business
and consumers
GREEN
DEAL
The Government’s flagship
energy efficiency
programme; a plan to
retrofit over 27 million
domestic properties with
energy-saving measures
to ensure every home in
the UK is ready for a
low-carbon future.
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HOW DHL CAN HELP?
Service providers will also need to ensure their offerings
are energy-efficient and economically viable, with engineer
downtime minimised and enough quality management
information to operate efficiently. All of which adds up to a
supply chain challenge on an unprecedented scale.
Materials Management – integrating a Global Supply Chain
Procurement/
Vendor Management
UK/GLOBAL SOURCING
Procurement/Vendor
Management – sourcing
through low-cost countries
on behalf of customer or
managing framework
agreements
Manufacturing
Inbound logistics
MANUFACTURE UK/
GLOBAL
Helping manufacturers
to reduce their unit cost
through efficient supply
chains
In-Country Distribution
CENTRAL AND REGIONAL
WAREHOUSING
Sustainability – low-carbon
warehousing and transport
infrastructure
WASTE TRANSFER
Controlling material flows from
point of manufacture
Environmental Compliance –
network of waste transfer
stations to recycle waste
streams
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Energy Management
THE CHALLENGES YOU FACE
MEASURABLE SUCCESS
Energy providers are at the forefront of delivering
energy management initiatives. Getting it right will
strengthen your relationship with customers and
generate positive PR. But have you considered the
possible hurdles?
DHL’s energy management solutions are flexible, scalable and
customer-focused. We understand how to create a supply chain
that maximises efficiency while remaining tailored to your needs.
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Skilled engineers are at a premium and their time
is precious – will they be able to focus on core
roles, including installation and cross-selling
services?
Customers will cherish positive experiences.
Will your supply chain deliver one?
As more products and services come on board,
demand is likely to rise. How scalable is your
supply chain?
Regional installation programmes may be
sporadic and infrastructure may be in short
supply. Do you have local, flexible storage
facilities?
Waste must be removed within a day, to avoid
health and safety risks, and recycling
opportunities must be maximised. How robust is
your waste management operation?
Energy management must be carbon-efficient.
How environmentally friendly is your
supply chain?
Management information will help you make the
right decisions. How much do you know about
your energy management activities?
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Our solutions are cost-effective – you share storage,
distribution and waste transfer infrastructure
Flexible terms allow you to switch on and switch off
infrastructure when and where you need it
We make deliveries to local collection points, domestic
properties or engineers’ home addresses, cutting out
wasted time
We remove and manage waste, which creates revenue to
offset supply chain costs – as well as avoiding landfill taxes
We offer a truly integrated supply chain, from the point
of manufacture to installation
We manage inventory, minimising the cost of capital,
reducing obsolescence and stock loss and avoiding over-inflated
inventory in storage, in vans or at site
We offer one point of contact throughout the supply
chain, giving you control. Our robust governance structure
gives you confidence that your operation is delivering a high
level of service.
Value added supply chain solutions built on three pillars:
• Least cost
• Least carbon
• Delivering a positive customer experience
Site
COLLECTION DEPOTS
Collection of materials – 120
depots set up throughout the
UK, designed to be within
30 minutes drive for 95% of
the population
INSTALLER DEPOTS
MOBILE WAREHOUSE
Volume of Retrofit – Mobile
warehousing and inventory
to facilitate street-by-street
retrofit activities
INSTALL ENGINEER
COLLECTION FROM DEPOT
DELIVERY DIRECT TO SITE
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Retrofit Type – dynamic and
flexible supply chain to manage
rural/urban geographical
constraints, low volume/high
volume retrofit, varying housing
types and retrofit solutions
With a national logistics platform, DHL can
handle every aspect of energy management
activities.
• A DHL collection point is within 30 minutes drive of
95% of households
• Our range of vehicles can deliver material to the site,
and collect waste, with access to a UK network of
waste transfer stations
• Our integrated global network manages imported
products that are integral to delivery of energy
management solutions
• The DHL network is linked to an intelligent platform
to track movements through the supply chain
• Our warehouses and transport infrastructure use the
latest low-carbon technology
• In an emergency, DHL’s call centre connects
engineers to our wider network to obtain information
and request materials.
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Find out more
To get in touch with a DHL
Supply Chain representative to
discuss your energy management
needs, contact Chris Platts on
07825 356684
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