THE WI-FI BOOSTER THAT KILLS ALL NOTSPOTS FULL REVIEW GROUP TEST p72 AMD Ryzen Why Intel is scared p54 Bargain laptops 11 Chromebooks & Windows laptops from £220 p76 utterly brilliant tools & time savers p30 ISSUE 272 JUNE 2017 £4.99 Tea cakes and technology Meet the unlikely business IT pioneers p42 Upgrade to your perfect monitor Six 27in IPS panels put to the test p74 Telecoms and IP Engineering Solutions for Business since 1988 Brown Hare [Lepus europaeus] FIBRESTREAM®LITE FTTC ETHERNET The Brown Hare is Britain’s fastest land mammal, reaching speeds of up to 48 miles per hour • £99 per month for up to 20 Mbps Up / 20 Mbps Down • Options for up to 80 Mbps down • For Business Quality Converged Voice / Data • Low latency and packet loss • Static IP address included • Industry Leading Support, SLAs VSTREAM® FTTC FIBRE BROADBAND • £27 per month for up to 20 Mbps Up / 80 Mbps Down • For Business Quality High Bandwidth Data • Static IP address included • Free Connection and Router* • Industry Leading Support Options ANALOGUE LINES The UK’s best value business Internet access • £10 per month • Competitive call charges • Industry Leading Support Options Whatever your budget, we have a fast, resilient solution Order online at www.spitfire.co.uk to suit your business needs. Ask our sales team about our range of backup options. Spitfire Network Services Ltd: Training TechTalks Sales 0800 319 6300 Innovative WINNER WINNE R HIGHLY HIGH LY FINALIST COMMENDED FINALIST Provider Pr ovider of the YYear ear Provider Pr ovider of the Ye Year ar 2010 2011 2012 Service Inte In ternet te rnet Service • Flexible • Bestt Channel SME Ho Host sted st ed Bestt Channel Bes Bes ISP Solu�on Solu�o n ISP Bestt ISP Bes Partner Services 0800 319 6500 Reliable FACILITIES MANAGEMENT AWARDS 2016 HIGHLY HIGH LY WINNER WINNE R COMMENDED 2013 2013 2014 • Best Corporate Internet Provider WINNER COMME MMEN NDED Service SOUTH EAST ENGLAND HIGHLY Best Hosted Platform 2015 Best ISP 2015 • Supportive • Cost Effective www.spitfire.co.uk *Subject to terms and conditions @PCPRO June2017 Issue272 FACEBOOK.COM/PCPRO HIGHLIGHTS THIS MONTH Full contents overleaf PRODUCT OF THE MONTH LEO Less product of the month and more product of the century, LEO – standing for Lyons Electronic Office – was the world’s first business computer. Its job? To “automate office functions such as payroll and accounting”. Sounds a little dull, we admit, but back in the early 1950s it was LEO that helped J Lyons & Co expand its tea shops into a very British empire, and the business world hasn’t looked back since. Remember a time when Britain was at the forefront of technology in our special feature. p42 p122 TIP OF THE MONTH “To avoid strangers coming and wiggling their bottoms at you, do a quick inventory of all your network cables, and figure out how much it would cost to replace the whole lot,” writes Steve Cassidy. For some context, turn to p121. PERSON OF THE MONTH Mait Müntel Think of any CERN scientist involved in breakthrough technology… who isn’t Tim BernersLee. That leaves Mait Müntel, the brains behind language app Lingvist and the multilingual subject of this month’s p22 Profile. p30 FREE SOFTWARE OF THE MONTH With so much great free software available, we turned to the PC Pro crowd to help us decide what to feature in this month’s roundup. p102 FACT OF THE MONTH Half of British companies have suffered a ransomware attack, according to Malwarebytes research, so how do you tell if you’ve been infected? We speak to the experts in this month’s Business Question. THE LABS IN NUMBERS Looking for a new laptop? We have a bargain answer… 12HRS 13MINS Longest-lasting laptop 9 p76 £221 5 18 HRS £400 MINUTES All it takes to turn an old laptop into a Chromebook 5 steps to Chromebooks choosing your perfect laptop Lowest price machine lowest price winner 6 Windows laptops 3 THE WI-FI BOOSTER THAT KILLS ALL NOTSPOTS FULL REVIEW GROUP TEST p72 AMD Ryzen p48 Why Intel is scared p54 We pick out four excellent titles from the Creative Cloud suite that you’ve probably never heard of Bargain laptops 11 Chromebooks & Windows laptops from £220 p76 Best BO SOFT NUS O&O WARE Dis wort kImage h£ p52 33 FREE software brilliant tools 30 utterly & time savers p30 ISSUE 272 JUNE 2017 £5.99 Tea cakes and technology Meet the unlikely business IT pioneers p42 Upgrade to your perfect monitor Six 27in IPS panels put to the test p74 FEATURES BRIEFING 10 5G: Is anyone falling for the hype? COVER STORY 30 Best free software: part one With 4G still in its infancy, is there any appetite for the promise of even faster 5G networks? In the first part of our freeware roundup, we explore the best utilities, creative software and time-savers that won’t cost you a penny – with the help of PC Pro readers. 12 Infographic: Counterfeiters Electronics have always been a target for fakers, but counterfeits are now getting harder to spot – we explore how widespread the problem is. COVER STORY 42 Working wonders: the world’s first business computers From totting-up teacakes to building the iconic Sydney Opera House, Nicole Kobie explores how computers first broke into business. 48 The hidden secrets of Adobe Creative Cloud Have you ever wondered what the lesser lights of the Creative Cloud package do? Barry Collins discovers the hidden gems. 52 O&O DiskImage Professional Want to create a backup image of your system? Or protect individual files and folders? This powerful imaging utility can do it all. PROFILE PODCAST Join the PC Pro podcast live every fortnight or download via iTunes. Visit mixlr.com/ pcpro to sign up 14 PC Probe: The cyber secrets that are too good to reveal Security services are prepared to let criminals escape to preserve their hacking techniques. 18 BEST PRODU CTS FRO M 2017 p38 VIEWPOINTS 24 25 25 26 DARIEN GRAHAM-SMITH Are desktop adverts a clue to the future of Windows? BARRY COLLINS It’s time to learn our software lessons the easy way. BAT TER Y TECH SPE CIAL WHA T’S COM ING NEX T The Bre xit effect WORKSTATIONS SECURE YO Is your job at risk? Best clo ud 10 services EXCLU Pro Cover Subs.indd 1 SIVE SUBSC COVER THE WI- FI 18/01/2017 p76 BONU SOFT WARS E Wa Ant tchd i-Ma og wor lwa th£ re2 22 p66 UR p76 RIBER p124 p46 backup on test EIGHT SUPERPOW ER ERSY SYSTE STEMMSSTHA THATT GETTHEJOBDON E 270 PC BOO STER 18:50 THAT KILL S ALL NOT AM SPO TS D Ry REVIEW 10 steps Why Intel zen is yo take TO u must GROUP Barga scared DAY in laptop TEST 11 Chro FULL p72 p54 p30 NICOLE KOBIE Why I finally let Amazon’s Alexa through the door. £5.99 4 3 THE PC PRO Identifiable record-sharing highlights naivety over privacy issues and the value of data. MAY 2017 We speak to the former Hadron Collider scientist Mait Müntel, whose app can make you fluent in French, Spanish or Russian in record time using machine learning. 13 NHS’s “inexcusable” Google deal a lesson for Big Data ISSUE 271 22 Lingvist 3 SUBSCRIBE: THREE ISSUES FOR £1 Subscribe to PC Pro today and you can benefit from our three issues for £1 offer – visit subscribe. pcpro.co.uk now. 271 PC Pro Cover Best FREE softwar e 30 49 keybo ard £80 shortcuts 0 shootoPCs ut Four deskt Plus create your Offi Office ce and Wind own for ows p50 DVD.indd s mebooks laptops & Wind from £220 ows p76 SO BONUS O& FTW OD AR wo iskIm E rth 1 which is p52 £33 age op syste right for ms: you? p74 20/02/2017 17:30 utterly & time brilliant tools savers p30 DICK POUNTAIN Who’s responsible for Trump and Anonymous? People like us. Tea cak techno es and logy Meet the unlike ly business IT pione ers p42 272 PC Pro Cover DVD.indd 1 Upgrade perfect to your monito r ISSUE 272 JUNE 2017 £5.99 Six 27in IPS put to the panels test p74 20/03/2017 14:38 @PCPRO June2017 Issue272 FACEBOOK.COM/PCPRO p68 The Samsung Galaxy A5 has bags of style REVIEWS THIS MONTH CHIPS AMD Ryzen 54 PCs Chillblast Fnatic Official Ultimate Ryzen Gaming PC PC Specialist Apollo Zen 58 59 LAPTOPS & PHONES Nokia 3310 Sony Xperia XA1 and XA1 Ultra BlackBerry KeyOne Lenovo Yoga 720 Samsung Galaxy Book Samsung Galaxy A5 (2017) Huawei P8 Lite (2017) 60 61 61 62 62 68 69 SMARTWATCHES Huawei Watch 2 65 ROUTERS Linksys Velop 72 27IN IPS MONITORS AOC I2775PQU Asus VX279Q Dell UltraSharp UP2716D 74 74 74 Eizo FlexScan EV2780 Iiyama ProLite XUB2792QSU-B1 Philips 276E7QDAB 75 75 75 BARGAIN LAPTOPS Acer Chromebook R13 Acer Spin 3 Asus ZenBook UX310UA Acer Chromebook 14 Acer Chromebook R11 Asus Transformer Mini Dell Chromebook 11 Dell Vostro 5468 HP Chromebook 13 G1 HP Pavilion x360 PC Specialist UltraNote IV 14 82 83 84 85 85 86 86 87 87 90 90 VOIP SYSTEMS 3CX Phone System 15 DrayTek VigorBX 2000ac Kerio Operator 2.5.3 Sipgate Team 94 96 97 98 THE NETWORK Epson WorkForce DS-360W Tandberg Data RDX QuikStation 8 p76 100 101 The laptops that will suit any role – without breaking the bank REGULARS Editor’s letter The A-List Readers’ comments 7 16 28 Subscriptions Next month One last thing… 108 129 130 THE NETWORK 92 Business Focus: VoIP systems Four of the best VoIP systems for your firm. 99 Cheat Sheet: Network monitoring We look at the pros and cons of monitoring. 102 How do I know if my network is infected with ransomware? It’s time to assume you’ve been infected, but what can you do about it? We have the answers. 104 Coping with Wi-Fi growing pains Steve Cassidy explores the process of scaling up. FUTURES 124 Keeping railway tech on track The ambitious plans for Britain’s trains. 126 Q&A: Quantum computers Exploring plans for a quantum computer. 127 How tech makes faking news easy Telling truth from lie is becoming more difficult. 128 GDO: Robots exhibition The history of robots at the Science Museum. Laptops REAL WORLD COMPUTING 110 JON HONEYBALL Jon helps out an old client as they shift to Office 365, but it’s the back-end infrastructure that was in greatest need of a reboot. 113 PAUL OCKENDEN Paul investigates how you can roll your own Internet of Things nodes using very cheap hardware – and have fun while you’re doing it. 116 BRIAN HORISK Developing a new call-management system for the Scottish SPCA highlighted the importance of listening when creating bespoke software. 118 DAVEY WINDER Research from security firms is easy to ignore, but they’re in the best position to spot issues. Davey runs through the key takeaways from the latest batch. 120 STEVE CASSIDY Doing a spot of techie DIY is a good thing: not only can it save you money, it also keeps you on top of trends and solving modern problems. 5 @PCPRO June2017 Issue272 FACEBOOK.COM/PCPRO Editor’s letter Dearinternet, stopbeing suchanag I ’ M CALLING IT : we’re living in the Nag Age of technology. Half the sites I visit pop up a “Sign up to our newsletter” box as soon as I get there. If I stop for a coffee in the real world, my Android phone asks me if I want to leave a review. An hour later, Google pesters me to add the venue to my timeline. If I buy something from Amazon, an email arrives the next day prompting me to review it. I’d love to leave a huge DO NOT DISTURB sign somewhere in my internet presence, but not only would it do no good whatsoever, it would be like the “little Dutch boy” trying to stop the flood with a thumb. It wouldn’t stop the BBC asking me, constantly, to check out its new beta site and leave feedback. Or Dell, or HP, or Lenovo, or any of the sites I aim to fleetingly visit but halt me in my tracks with nagging pop-ups. Whenever I use sites such as Upwork, to find freelancers for specific tasks, I’m compelled to fill out numerous star ratings before I can finally close the job. Not only must I rate each freelancer for communication, quality of work and personal hygiene (okay, not that, but it won’t be long), I’m also prompted to write a few words to describe my experience on the site. Then there’s LinkedIn, with its ridiculous option to recommend people you’ve worked with. Let’s face one simple fact: nobody, I repeat nobody, trusts those recommendations. In fact, the more recommendations I see someone has, the more I think how desperately they want to be recommended, in which case they’re either on the search for a new job or so bad at what they do they need constant approbation. All of this is on top of my nagging computers. Perhaps it’s my fault for being the go-to-techie in my family, but with an office Mac, my laptop, a phone, a Surface RT and three other Windows computers of various ages in my house, I’m constantly being asked to update the OS, apply Dell’s update, update programs, update apps. I’ve set everything I can to automatically do its thing without bothering me, but it’s starting to feel like I’ve got one of PG Wodehouse’s infamous aunts on my shoulder all the time. So, technology has become a nag. But what can we do about it? Marching on 10 Downing Street doesn’t seem like a particularly viable option, and I’m already thinking of setting up a petition to stop online petitions. No. We only have two weapons. The first is our own actions. That we stop leaving reviews, or do the equivalent of a spoiled ballot paper and write about our holidays in the “leave your comment here” box (unless, of course, it’s a box in which you’re asked to write about your holidays). The second thing we can do is remind the people who make these reminders happen – the algorithm masters, the marketing teams that set the auto_popup_newsletter value to 1 – that we’re human and we’re fed up with being asked for our input for every single online move we make. All of which makes me somewhat hypocritical, because I have a genuine favour to ask. You see, we’re running an online survey for PC Pro: your favourite sections, columnists, the kinds of products you’d like us to review. In return, how’s this: I won’t nag you with the same question until 2018. Let me know at pcpro.link/272survey. Tim Danton Editor-in-chief CONTRIBUTORS Sasha Muller A few weeks back, a reader emailed to ask for our 27in IPS monitor recommendations. We set monitor expert Sasha the task. See his verdict on p74 Darien Graham-Smith Darien spent more time than he’d have liked testing AMD’s Ryzen chip, and two PCs that take full advantage. Find out about Intel’s new rival from p54 Brian Horisk In our guest column in Real World Computing, Brian Horisk shares how he helped deliver a new call response system for the Scottish SPCA. See p116 PC Pro readers Simon Mellor, Ryan Thomas and Adrian Ciccantelli are three of the readers who contributed to our Best Free Software feature, from p30 7 June2017 Issue272 EDITORIAL EDITOR-IN-CHIEF Tim Danton: [email protected] EDITORIAL FELLOW Dick Pountain ASSOCIATE EDITOR Darien Graham-Smith REVIEWS EDITOR, ALPHR Jonathan Bray: [email protected] FEATURES EDITOR Barry Collins FUTURES EDITOR Nicole Kobie BRIEFING EDITOR Stewart Mitchell LETTERS & SOFTWARE EDITOR Nik Rawlinson ART & PRODUCTION ART DIRECTOR Paul Duggan FREELANCE DESIGN Bill Bagnall, Sarah Readman SUB-EDITORS Max Figgett, Monica Horridge, Priti Patel CONTRIBUTING EDITORS Tom Arah, Steve Cassidy, Jon Honeyball, Dave Mitchell, Mark Newton, Paul Ockenden, Kevin Partner, Davey Winder CONTRIBUTORS Brian Horisk, Alan Martin Christopher Minasians, Sasha Muller, Nathan Spendelow PHOTOGRAPHY Michael Pheasant ADVERTISING Tel: 020 7907 6662 GROUP ADVERTISING MANAGER Ben Topp: [email protected] PRODUCTION Tel: 020 7907 6055 GROUP PRODUCTION DIRECTOR Robin Ryan NETWORK PRODUCTION MANAGER Kerry Lambird PRODUCTION EXECUTIVE Maaya Mistry CIRCULATION & SUBSCRIPTIONS Tel: 0844 844 0083 [email protected] CIRCULATION MANAGER Emma Read NEWSTRADE DIRECTOR David Barker @PCPRO We celebrate the best free software this month (see p30), but what’s the one piece of software that you’re genuinely happy to pay for? “LibreOffice. I give a modest voluntary contribution to keep it going and getting better.” “Smartphone apps and games from small developers – you can really believe your purchase makes a difference.” 8 LETTERS [email protected] TWITTER @pcpro FACEBOOK facebook.com/pcpro SUBSCRIPTION ENQUIRIES 0844 844 0083 PC Pro, 30 Cleveland Street, London W1T 4JD Dennis Publishing Ltd. MANAGING DIRECTOR John Garewal DIRECTOR OF ADVERTISING Julian Lloyd-Evans GROUP CFO/COO Brett Reynolds CHIEF EXECUTIVE James Tye COMPANY FOUNDER Felix Dennis PRODUCTION & DISTRIBUTION Printed by Wyndeham Bicester. Distributed by Seymour Distribution, 2 East Poultry Avenue, London EC1A 9PT. Tel: 020 7429 4000. PC Pro is produced by Danton Media Limited and published monthly by Dennis Publishing Limited, a company registered in England, number 1138891. “Happy might be overegging it, but the software I COPYRIGHT wouldn’t dream of not buying is Office 365 – still © Dennis Publishing Limited. PC Pro is a trademark of Felix Dennis. head and shoulders above This publication may not be reproduced or transmitted in any form in whole or in part without the written permission of all the free cruft.” the publishers. “Dropbox for Business. It brings team management to data, versioning of files, an excellent range of platform tools (just about everything) and the non-Windows platforms aren’t crippled in functionality.” “VMware vSphere. Why? Because running servers directly ‘on the tin’ just seems archaic these days. Top tip for SMEs: the vSphere Essentials Plus Kit is a bundle of all of the useful stuff, offering great value for money.” LOGOS & REPRINTS Tel: 020 7907 6132 Anjum Dosaj Halai: [email protected] SOFTWARE DOWNLOAD TECHNICAL SUPPORT [email protected] FACEBOOK.COM/PCPRO “AppLock on Android, which allows me to add a fingerprint access lock to any app. Well worth the grand price of £3.50 per year!” SUBSCRIPTIONS Price: UK £49.99; Europe £70; Rest of World £90. Visit dennismags.co.uk/pcpro for our best offers. To renew a subscription, change an address or report any problems, visit subsinfo.co.uk LIABILITY While every care has been taken in the preparation of this magazine, the publishers cannot be held responsible for the accuracy of the information herein, or any consequence arising from it. Please note that all judgements have been made in the context of equipment available to PC Pro at time of review, and that “value for money” comments are based on UK prices at the time of review, which are subject to fluctuation and are only applicable to the UK market. SYNDICATION & INTERNATIONAL LICENSING PC Pro is available for licensing overseas. Licensing contact: Nicole Adams, [email protected],+44 20 7907 6134. CERTIFIED DISTRIBUTION 24,233 (Jan-Dec 2016) Briefıng Slug Sectionhead Background and analysis on all the important news stories Infographic: Counterfeiting How fake electronic goods cost the industry billions p12 NHS’s deal is a lesson for Big Data Partnership with Google shows naivety over privacy issues p13 PC Probe The cyber secrets that are too good to reveal p14 5G:Isanyonefallingforthehype? With 4G still in its infancy, is there any appetite for the promise of even faster 5G networks? Stewart Mitchell investigates the government has pledged the best part of a billion pounds towards it, the handset makers are desperate for it, but experts are seeing little appetite among network operators for the much-hyped 5G technology. Although the final standard won’t be ratified until later this year, the International Telegraph Union’s (ITU) specifications have been released and, as always, the headline speed figures are alluring. The specification demands at least a 20Gbits/sec downlink and 10Gbits/sec uplink per mobile base station, and although this is shared bandwidth, it promises potential for a significant speed boost and lower latency for mobile broadband customers. Moreover, Ofcom research even suggests that the technology could eventually exceed a benchmark of 50Gbits/sec. The government announced a £16m 5G test hub as part of its spring budget announcements, which follows on from the further £740m it announced it was devoting to 5G in the autumn. However, with network operators still short of recouping their investment in 4G, industry watchers see no great desire to quickly take the plunge into next-generation 5G networks. “We see a lot of hype about 5G and it’s interesting to see different approaches people are taking,” explained Kester Mann, mobile infrastructure expert with research company CCS Insight. “The Asian players and some in the US are very keen to get early to market and set the tone for 5G. If you compare that to the UK players – although the European Commission is quite bullish – with operators there’s a lot more caution and a lot more strategy and looking to get the most benefits possible from 4G.” Furthermore, there’s a suspicion that the debate surrounding 5G is 10 being led by hardware manufacturers, who are keen for a new standard to revitalise sales, rather than carriers and consumers. “There’s still scepticism as to how much 5G will change things compared to 4G and whether the apps and services that require a 5G network are going to be there,” said Mann. “5G has to be careful that it doesn’t get ahead of itself because the path towards fully using 4G still has a long way to go. Neither operators nor manufacturers want to invest too early in a technology with uncertain use cases. Europe will be behind with 5G – similar to how it was with 4G,” Mann added. ABOVE Experts are sceptical about how much 5G will change things compared to 4G Fixed broadband replacement? As with 3G and 4G before it, one potential use case for 5G networks is to eventually replace wired broadband, especially in areas outside of the fibre footprint. “Verizon and AT&T see 5G as a replacement to home broadband,” revealed Mann. “They’re talking about fixed wireless applications and trialling this year with pre-commercial services coming in 2018.” However, broadband market watchers in this country are highly sceptical of the notion of 5G disrupting the fixed-line market, not least because of the tight data caps
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