the Business School Business School Research Memorandum 37 • 2003 Managerial Responses to Transition in the Russian Defence Industry MARIANNE AFANASSIEVA Centre for Regional Business Development Research Memorandum 37 • 2003 Managerial Responses to Transition in the Russian Defence Industry MARIANNE AFANASSIEVA Centre for Regional Business Development The Business School, University of Hull, Cottingham Road, Hull HU6 7RX Email: [email protected] ISBN 1 902034 309 1. Introduction This paper is an attempt to look at issues of the Russian transition, using the defence industry as an example. It is not surprising that ‘finding feet’ in a new discipline is proving to be quite demanding. In a sense, this is a personal transition from an economics/political economy viewpoint to a management studies perspective. It’s like having a split personality. One feels very comfortable in a certain ‘comfort zone’ of one’s own developed approach, only to find that it makes little sense, if viewed from a different, and moreover, a critical angle. Current Russian reality is by no means conducive to any firmness of opinion on it, and to have to challenge the comfortable unquestioned assumptions, makes the analysis even more difficult. This is, however, a liberating experience. The paper starts with a brief discussion of how managers operated and how enterprises/factories behaved in the command administrative system of the Soviet Union and analyses the legacy for contemporary enterprise adjustment. The third section deals with managerial responses to the environment of transition, emphasising the conditions of particular relevance to the Russian institutional arrangements. Some key findings from field research illustrate the problems that managers face. Conclusions follow. 2. Legacy of the Managers Ways of Operation in the Command Administrative System In order to understand the underlying patterns of Russian managers' decision-making, it is necessary to see in what kind of system the latter was shaped. The pillars of the command administrative system were: - directive central planning; - highly centralised administration of producing units; - state-fixed prices; - rationing of materials and equipment; - incentives geared to fulfil state plans. Soviet management operated under a dual hierarchy, which paralleled every layer of line management with Communist Party organs, step by step from top to bottom. Because of the need to try to co-ordinate supplies and requirements as smoothly as possible, and to avoid contradictory instructions, the system was a centralised one. Managers had always to look upwards for their quotas, for adjustment to their quotas, and to negotiate their next quotas (see Hickson and Pugh (1995)). So it was effectiveness (i.e., being able to meet planned targets), not efficiency that was the main criterion of enterprise's activity. Throughout most of the existence of the planned economy in the Soviet Union (from late 1920's) a principle of single responsible management (one-man-power) was essential. Under this system the managing directors of Soviet enterprises (or factories) were solely and personally responsible for every aspect of administration and production of their factories. As Malenkov is quoted in Dewar (1945, p.45): "The factory director is fully responsible for the state of the enterprise and for the order in production. His instructions must be carried out. The director is responsible not only for the correctness of an order given, but also for the timely and precise fulfilment of the order by the worker to whom it was given. It is Research Memorandum • 37 • The University of Hull Business School 3 inadmissible to tolerate a situation where the director, in a desire to justify himself for bad work, continuously refers to his orders not having been carried out, though they were issued correctly and in good time. A director has to know his subordinates, has to check upon the fulfilment of instructions given and has to replace workers who do not carry out orders, or carry them out inaccurately, by more efficient workers". The above seemed totally ‘normal’ in the Soviet reality, especially if one remembers that Malenkov was a member of the Politburo and was in Stalin’s close entourage. Stalin, incidentally, had a fairly reliable quality control method. For example, if his favourite dark chocolate from the Moscow-based chocolate factory Rot Front had not been to his liking, Stalin would order the factory director to be shot. It has to be said that here we do come across a very worrying phenomena. If satisfactory performance is not achieved, there are two possible scenarios: either, according to Malenkov, you have to get rid of the uncooperative employee, or, according to Stalin, - the director. This may look ludicrous to us now, but it can be ventured to suggest that this is but a grotesque caricature of organisational life. The notion of control is not challenged, and accepted as given. The employee in the Soviet system was not only contractually obliged to recognise the authority of superiors in organisational hierarchies, but also legally obliged to work (apart from cases of disability, injury, maternity leave, which were rigidly regulated, not working was illegal and punished by incarceration). This legacy of institutionalised acceptance of authority for authority’s sake can be viewed as very damaging during the development of a ‘new’ system of management. There are two issues here. One is acceptance of authority for authority’s sake, which if one takes a Russian perspective (of the times even before the 1917 Bolshevik Revolution) can evoke a thought from Anton Chekhov. In an 1880 letter to his friend Suvorin, Chekhov refers to squeezing the slave out of oneself drop by drop.1 He is pondering on the difficulty of this process and the near impossibility to achieve individual personal liberty. At the risk of taking the Chekhovian quote out of context, it is still appealing to draw on it as a reflection of the human nature, especially in the Russian case. ‘Slavery’ can be interpreted as an organisational phenomenon. The potential of organisations to be enslaving, oppressing is nothing new. This then makes it a more universal concept, which might nonetheless, be filled with different contextually derived meanings. Applying it to himself, Chekhov probably had meant his religious upbringing, shaping his personality. As far as the Russian managers and employees are concerned, this (taken alongside the above discussion) might indicate an alarmingly high level of subservience and compliance. It can be put forward then, that the ‘new’ system of management, which is being developed during Russia’s transformation, is not new at all. Along with paternalism, which is discussed below, the ingrained control, supported by compliance and subservience, is carried into the Post-Soviet reality. The rigid hierarchical and bureaucratised structured are hard to change. This means that the transition from a planned economy to a market economy would be merely a switch as far as control structures are concerned (because the latter are persevering). This creates an easy opportunity for the workforce to be controlled as before and exploited to the full in the capitalist system. In conditions of instability, insecurity and, generally, fear, 1 4 See http://www.samisdat.ru/3/311-696.htm, accessed on 04/07/01. Research Memorandum • 37 • The University of Hull Business School this willingness to comply and take almost anything will hardly be challenged. Even more so, since “management is often depicted as a politically neutral process”, as stressed by Dispenza (2000). Coincidentally, the example that Vincenzo Dispenza draws on is the case of the Soviet Union during Stalin’s reign, when Soviet engineers (who were made managers) “would not openly question the wider socio-political context of their work”. It should be emphasised that management in Soviet-style organisations cannot be considered separately from the worker collectives. Generally speaking, collectives are defined in Vlachoutsicos and Lawrence (1996) as closely-knit work groups bound together by shared values and mutual support. The management system of the Soviet enterprises was based on "democratic-centralism". The latter was meant to create an ingenious balance of centralised leadership and grassroots democracy. This balance was achieved by alternating clearly defined phases of centralisation and grassroots participation. In the course of time the system became bureaucratised: it was applied to decisions on an increasingly narrower range of issues of decreasing general importance and its democratic phases became meaningless rituals - however, it had a distinct influence in developing collectivist values. Vlachoutsicos and Lawrence (1996) note that it comes ‘naturally’ to Russians to identify with and behave according to these communitarian values. For example, collectives, in the face of persistent shortages of goods, have traditionally been expected to be concerned about the well-being of all their members in terms of the basics of life - housing, food, education, medical care, job security. Directors feel a moral commitment but also heavy social pressure to maintain job security and benefits for their members. Collectives will sink or swim together. It is no wonder then, that paternalism played and still plays such an important role in Russian enterprises. It has to be recognised that the way privatisation was carried out in Russia has cemented the previous de-facto control enjoyed by the top managers. This stems from the culture of paternalism and delegation of the power of decision-making to top managers. The widespread adoption of the second option (51% of shares to management and workers) among the three available privatisation options has resulted in the prevalence of insider ownership and control. Insider control in Russia essentially means control by the directors and top managers [see Blasi et al. (1997)]. The sense of responsibility on the part of the directors for the well-being of the whole of the work collective may be considered as a positive aspect (as far as moving away from the purely ‘economic’ analysis of the transition process2), were it not for the underlying assumption that top managers know best what’s in the employees’ interest. On the other hand, a negative aspect may be the blind faith in the top management on the part of the workforce. This perpetuates inertia, a kind of zombie state, and shying away from participating in the decision making process. Let us summarise the activities of Soviet era managers. The job of Soviet managers was to fulfil the plan established for their enterprises by responsible ministries under the centralised direction of Gosplan's five-year plan. Each enterprise functioned under the jurisdiction of a 2 We shall return to explain this in the next section. Research Memorandum • 37 • The University of Hull Business School 5 ministry, which provided the funds as well as the final plan for the operation of the enterprise. Managers could request funds for research and development and equipment to carry out their assigned plan, however, new equipment has been expensive and rare, with the exception of supplies available to the defence industry. Enterprises associated with ministries having the very scarce hard currency fared better than others did, which may have allowed more efficient production or even some improvement in quality as a result of purchasing Western equipment or technology. Some industrial enterprises also produced consumer goods, almost exclusively for the domestic and Eastern European market. Decades of meeting the plan have produced managers who function and are motivated only by increasing units of production. The quality, cost, timeliness, and true need for their products have not been very important criteria. And the production itself has been hampered by chronic shortages of raw materials and by obsolete technology and equipment, as well as by the desperate lack of motivation within the Soviet workforce. In this environment, managers have not been able to develop the skills needed in a competitive worldwide economy. Marketing and finance have been foreign concepts to them. Making deals to obtain the needed raw materials was standard, and most production figures were reputed to be false. Finally, the union representative and the Communist Party representative in the enterprise have heavily influenced key decisions. And it goes without saying that many managers owed their positions to the fact that they were members of the Party. We must at this stage also mention the changes that happened during perestroika. The first phase of transition can be dated from the perestroika-induced starting point of the disintegration of the Soviet planning system with the 1987 Law on State Enterprise and the Laws on Individual Labour Activity, 1987, and Co-operatives, 1988. These laws in principle allowed individual enterprises to escape the straightjacket of the planning system, particularly in wage setting and in the sale of above-plan output. The major roles for the enterprises and managers under perestoika are contained in the Law on the State Enterprise. Enterprises were expected to become self-sufficient and selffinancing - in short, profitable. Furthermore, they were expected to pay their debts on time. These requirements should have been focusing managerial attention on the need for costconsciousness as well as the required measurement techniques. With regard to product decisions, the enterprise law called for more autonomy for managers. Markets for enterprise products were to be researched and some advertising was encouraged. Direct relations between enterprise and customers were now permitted under some circumstances. The autonomy granted by this law extended to relations with foreign firms, when managers began to have the authority to negotiate directly with foreign firms regarding imports, exports, and joint ventures. It is important to point out that perestroika has brought substantial change to the jobs of Soviet managers. They were expected to manage in a far more market-oriented economic system. Unfortunately, developing ‘market-oriented’ incentives would not change the relationships within organisations that we analysed above. 6 Research Memorandum • 37 • The University of Hull Business School 3. Managerial Responses to the Environment of Transition First of all in this section it is important to outline the conditions that have led to an industrial decline in the beginning of the Russian transition. We shall follow Nove (1996) in his explanation of this phenomenon: 1) The consequences of political disruption. This includes the collapse of COMECON, which deprived some industries of markets and others of supplies. The former Soviet Union depended on these countries for various industrial components, medical drugs and consumer goods. The disruption of the Soviet Union had similar deleterious effects. 2) The consequences of institutional disruption. Management (and bureaucrats) found themselves in a situation with which they were unfamiliar, with the disappearance of the system to which they had been accustomed. Market-type institutions were still in process of formation. Management had not developed marketing skills, the necessary information flows were missing or inadequate, the legal structure all too often ambiguous or confused, 'market culture' lacking. All in all, the moral, institutional, and legal infrastructure of markets was still in process of formation. 3) The consequences of inherited structural distortions. The Soviet economy was heavily 'slanted' toward the military-industrial complex, and the end of the arms race led to an immediate fall in output of military end-products and of inputs for these products, while 'conversion' required time and scarce resources. The heavy-industry sector was overdeveloped, based on artificially low-priced energy and materials, transported long distances. There were serious deficiencies in infrastructure. There were some of the world's worst cases of atmospheric pollution. This called for a major redistribution of resources to previously neglected sectors, but meanwhile output would fall in those sectors which were plainly uneconomic on the new circumstances (there were cases where, if evaluated in world prices, the net product was negative, i.e., the value of inputs exceeded the value of output). 4) The effect of deflation on consumer demand. A decline in real incomes has been significant. This has had the effect of increasing the share of income devoted to food and a corresponding fall in demand for manufactured consumer goods and durables. There was also a fall in demand for the more expensive foodstuffs, such as sausage. So the fall in consumption was due partly to the fall in purchasing power, which was also a cause of the drop in output. Price relativities have been greatly affected by the elimination of most subsidies. Thus in Russia the (official) prices of bread and meat multiplied a hundredfold between 1990 and the end of 1992, while the average incomes rose roughly twenty-fold in the same period. 5) The consequences of (premature?) currency convertibility and import liberalisation. Consumer goods production is seriously affected by the citizens' preference for goods imported from the West. 6) The consequences of the collapse of investment. Investment has fallen very sharply, despite the urgent need for restructuring and conversion, and this naturally is associated with a fall in demand for machinery, building materials and other investment goods. Foreign investment can only partially fill the gap. Research Memorandum • 37 • The University of Hull Business School 7 7) The consequences of 'marketisation' of formerly state-sponsored services. For example, medical services, education, culture, crèches, holiday homes and scientific research have all been cut back or partially put on a commercial basis. Hence in Russia the steep decline in many of the 'services' components in GNP. If we look at the conditions underlying enterprise behaviour in Russia it is important to consider the institutional framework of the present Russian society. As North (1990) stressed, "both what organisations come into existence and how they evolve are fundamentally influenced by the institutional framework; in turn they influence how the institutional framework evolves". The institutional framework is defined by Davies and North (1971) as "the set of fundamental political, social and legal ground rules that establishes the basis for production, exchange and distribution". Essentially, institutions are the rules of the game, as North (1990) points out, that the institutional framework provides, thus serving as constraints to regulate economic activities in a society. Institutions include any form of constraint that human beings devise to shape human interaction. Institutions can be formal, informal, or either. Formal constraints include rules that human beings devise, informal constraints include conventions and codes of behaviour. Institutions also may be created or may evolve over time. At this stage it might be worthwhile to have a broader look at the transition debate. After 10 years of transformation in Eastern Europe one cannot help admitting that this debate is dominated by economic considerations of efficiency and is still ideological by nature. The neo-liberal agenda promotes private property rights as one of the main institutions that the transition economies are deemed to need in order to develop successfully [see World Bank World Development Reports, especially, World Bank (1996)]. The notion of the superiority of capitalist institutions has been taken full-heartedly on board by the transition economies. It is not the aim of this paper to give an in-depth critique of this. What is relevant here, however, is that the discourse on Market has been substituted for the discourse on Plan. As has been highlighted above, during Soviet Union’s existence the system became bureaucratised. It can be added also that commitment and loyalty at the workplace has been ensured in the first instance by the commitment to the communist ideals (Stakhanovites, etc.), however, enthusiasm does not prove to be a lasting stimulus. Indeed, when the common cause has eroded, it was fear and oppression that were the only ways to ensure compliance and loyalty. From then on control is enforced, ingrained, and becomes a tradition. Sticking to the received wisdom of not challenging the assumptions behind institutional economics analysis Kochevrin et al. (1994) note that the ideas of institutional efficiency and institutional choice are especially important in the case of transitional economies where their relevance and potential impact could be much greater than elsewhere. If we turn our attention to the transforming institutions in present-day Russia, we see the influence of the legacy of the ways of operation in a planned economy. One should remember that certain "quasi-market" institutions had existed in the administrative command system. It is well known that a shadow economy had been operating in parallel to the "main" economy in former socialist countries. The shadow market had played an important stabilising role. 8 Research Memorandum • 37 • The University of Hull Business School The inevitably arising in the CPE production disbalances had been levelled out by the use of informal quasi-market rules periodically by all economic agents, including state enterprises. As a result, a whole spectrum of informal institutions has evolved: institutions of the ‘black’ market, institutions of the ‘grey’ market (e.g., ‘tolkachi’, who had been ensuring the supply of the most sought after resources and those in shortage to the state enterprises). Oleinik (1997) argues that it is not enough just to legalise these institutions in order to create efficient institutions of a market system in Russia. It is necessary to understand primarily what is the market code of conduct. In an ‘ideal’ market setting a market agreement should be based on a minimal level of mutual trust. Other essential norms mentioned by Oleinik, are sympathy and empathy, which are connected to a complex of norms of rational behaviour. Finally, interpretative rationality, being the ability to predict the actions of other participants of the transaction, and also the ability to convey one's own intentions to them, is an important factor of the relations of trust. By comparison, it is interesting to examine the existing norms of quasi-market behaviour fixed in informal institutions in the Russian society. The level of trust in the Russian society is alarmingly low - only 35% of respondents gave a positive answer to the question whether they trust people in general (33.3% is the calculated benchmark of the marginally acceptable level). This survey was conducted in autumn 1996 among 404 respondents in Moscow and Nizhni Novgorod by a group of researchers from the Russian Academy of Sciences Institute of Comparative Politology. And this is not surprising since, as Kornai (1990) noted, that it is not mutual trust but mutual suspicion that had been spread in a society, where mechanisms of bureaucratic co-ordination had dominated: no superior had been fully sure of the loyalty of his /her subordinates, and the whole society had been pierced through by the superior-subordinate relationship. However, another figure from the same survey gives a slightly puzzling picture. 65% of the respondents stated that they base their relations with people on trust. The following explanation, i.e., that trust is personified and relations of trust are limited to a circle of people that know each other well, primarily relatives, clarifies the seeming contradiction with the above figure. Kholodkovski (1998) also stipulates that ‘close’ relations, i.e. between relatives and friends, are prevalent in the Russian society. Personalism, preferring private relations to non-private ones, or universal norms, is running through the Russian society on different levels - from business and official relationships to ‘charismatic’ politics. This is the principal reason for the low authority and weak efficiency of the law, official channels of interaction, and their substitution or duplication by personal relations. The conclusion that one comes to based on Oleinik (1997) is that the informal norms of behaviour dominating in the Russian society are insufficient to a large extent for the market transactions to take place. Trust and relations based on sympathy, are personified and localised. The prospects for their development are directly related to the emergence of formal institutions. Research Memorandum • 37 • The University of Hull Business School 9 The described above norms of behaviour in the Russian society are an answer to the underdeveloped market infrastructure. Ickes et al. (1997) have analysed the components of the latter and why it is underdeveloped. Their account includes the following institutions as constituting the market infrastructure: "One subset of institutions that is most pertinent comprises those firms engaged in the production of information services, whose products are integral to the process of search. For example, it includes firms that engage in wholesale and retail trade, marketing, and telecommunications. Another subset includes institutions that are integral to the process of bargaining - in particular, legal institutions, including law, lawyers, institutions for private arbitration, courts, and their more informal alternatives". These authors contend, basing their conclusions on a survey of Russian firms conducted in 1992 - 1994 that the quality of information services in Russia is poor and had declined during the survey's period. Physical infrastructure and financial institutions had also declined in quality, as had the reliability of all forms of transport. Another revealing fact, in accordance with our analysis above, was that Russian firms admitted that personal connections are the most important method for finding new customers. As far as the legal framework is concerned, Hendley et al. (1997) came to the conclusion that Russian enterprises make little use of law and legal institutions in structuring their relationships, reflecting the fact that the legal system in Russia does not adequately support transactions. Hendley et al. (1997) also stress that "formal contracts are used, but as a matter of routine rather than strategy, the form of the contracts changing little in response to circumstance". It is not, thus, the formal contracts that govern transactions, but informal institutions are used instead. Gutnik (1996) points out in this connection that contractual relations in Russia are constrained by uncertainty and risks coming from insufficient availability of information. Contracts are more or less based on trust and on mechanisms of responsibility. If one reneges on an agreement, it is not legal liability that is feared but the loss of business partners' trust, cornering out of the market, and eventually bankruptcy. In constantly changing economic conditions contracts are necessarily incomplete, full information is never available. More so in the Russian transforming economy, where a contract is based only on key points and on final results, as a rule. McMillan (1995) notes that despite the absence of laws of contract and courts able to enforce them in Eastern Europe and Russia, business deals are made and workable substitutes for institutions familiar to a market economy arise in transition economies. The substitutes for legal contract enforcement include reputational incentives, repeated games and privatised coercion. It should be emphasised that when it is difficult to write complete contracts [because of bounded rationality combined with complexity and uncertainty, according to Williamson (1985)] markets break down and market failure leads to increased integration. In the transition case of Russia, where markets are almost absent, as we have seen, moves towards integration are even stronger, resulting in reluctance to restructure and break up large enterprises. 10 Research Memorandum • 37 • The University of Hull Business School High transaction costs, which according to Gutnik (1996) are determined by the uncertainty of economic conditions and unreliability of suppliers and customers, are close to blocking a normal process of economic transaction in the Russian economy. Hendley et al. (1997) give a very useful summary of the implications of an insufficient role of legal institutions for Russian economic performance: "First, a large proportion of transactions appears to be based on ties inherited from the Soviet times. Second, firms are forced to rely on prepayment, often in combination with barter, as the preferred method to ensure that purchasers fulfil contracts. Such payment terms impose large transaction costs and do little to build confidence in the legal system. Third, semi-legal or illegal enforcement methods are common, with their associated social and economic costs. Fourth, there seems to be a dearth of complex transactions between enterprises - that is, transactions involving long-term agreements for the exchange of highly differentiated products. It is possible that many potential transactions simply do not take place, with adverse consequences for economic growth". Bearing in mind all these conditions it is interesting to see what adjustment strategies the defence enterprises are adopting. The defence sector in Russia post 1991 was put in such a situation when the usual conditions of defence sector operation were drastically changed. With the demolition of the administrative economic system rigorous administrative coordination is no longer present. However, the market in Russia is still underdeveloped. Defence enterprises have been forced to face the fact that the government can no longer be the main buyer of their products, defence orders have collapsed, and the problem of ‘marketisation’ has arisen. Since conversion as a state programme did not bring any tangible results due mainly to lack of funds for different conversion projects, defence enterprises started to find ways to survive chiefly by means of diversification (and this is what is meant by ‘marketisation’). According to Ekspertnyi Institut (1996), Russian defence enterprises adjust by using various routes. These are analysed below. Privatisation was the main reason why this was possible. As noted by Filatotchev et al, the privatisation programmes had an impact on both the internal and external dimensions of Russian enterprises. The programme introduced a new structure of corporate governance for firms. This process involved market reform designed to replace the ‘soft’ penalties and rewards for performance imposed by the State (often seen as a lender of last resort) with a ‘harder’ regime. In practice, however, the initial effect of privatisation was a simple transfer of enterprises to the private sector, but their transformation was into competitive companies was yet to be resolved. During the period of central planning, state ownership created a corporate governance problem because the government, as an absentee owner, failed to monitor management adequately (see Filatotchev et al (1996)). A discussion of privatisation in greater detail is not feasible at this stage. Here we shall just mention that there were strategic enterprises, which were prohibited from privatisation. The rest have either privatised according to the privatisation programme or were granted special permission by the Government. In many cases privatisation meant, however, corporatisation, Research Memorandum • 37 • The University of Hull Business School 11 i.e. creation of joint-stock companies but with the state retaining control. However, those enterprises that had restrictions on privatisation began to develop new organisational schemes for their transformation. It should be pointed out that the legacy of the old system of operation when the defence enterprises had many different functional departments including R&D facilities and also social amenities hinders their successful functioning in new conditions. This dictated the necessity to give more freedom to the departments and divisions of enterprises, because the predominant logic was that ‘everybody should be surviving on their own’. In the next part we shall outline the general trends of this adjustment process. One direction of transformation goes along unbundling of large multifunctional enterprises. The other direction of transformation goes in the opposite direction of creation of new corporate structures that integrate inter-related production cycles. This process took mainly the form of the creation of a network of small firms (malye predpriyatiya) around the large enterprises. As a rule, the small firms were created a-new with the enterprises own assets and with private persons’ resources, or using the enterprises’ divisions as a base. The problem that can be identified here was that in many cases most of the profitable activities of the enterprise were spun-off but the costs and overheads from maintaining the unprofitable parts of the enterprises and the social sphere would be written off to the enterprise as a whole. So the profits would actually be in those small companies and going to the people who were organising them. In many cases these would be the top managers of the enterprise, because they would be able to shift around the enterprise’s assets. This development was also noted by Stark (1996), namely that "assets are distributed to the satellite companies around the main company and debts are centralised, increasing the enterprises' chances of inclusion in the government-funded debt consolidation". Although David Stark made his conclusions based on Hungarian experience, it holds true for the case of Russia as well. In Russia writing off of liabilities to the enterprise as a whole effectively means centralisation of debts so that the state would have to take care of it. Vinslav (1996) stressed other negative implications in the form of creation of favourable terms for these small enterprises, when they are established at loss-making enterprises with the losses of the small enterprises being transferred to the losses of the main enterprise. However, the positive effect of the small enterprise development concerns the fact that these entrepreneurial ventures make efficient use of the capacity, which is under-utilised by the main enterprise. Apart from the mentioned possibilities of siphoning off the profits, the development of small enterprises in this case signifies an important type of restructuring whereby the principal aim is to maintain the core production and personnel through making the fixed capital available to be utilised by the small enterprises, simultaneously re-directing all the cash flow to the latter from the main enterprise (see Vinslav (1996)). 12 Research Memorandum • 37 • The University of Hull Business School Coakley et al. (1997) have noted from their case study research that many workers have become entrepreneurial by launching “side businesses” from the shop floor in order to survive. The authors identify this process as a de facto trend in defence conversion, being radical decentralisation and the creation of associations and networks of ‘spin-off’ work groups with new definitions of a strategic mission. There are several types of reorganisation that were tried by defence establishments. These are the leasing of an enterprise’s divisions from the enterprise; the creation of daughter companies based on an enterprise’s divisions; the transformation of the enterprise into a holding company. Leasing of an enterprise’s divisions from the enterprise means that enterprise divisions are organised into separate companies using outside funds (either of private persons or other organisations) which sign lease agreements with the enterprise as the owner of assets. Newly created companies can also lease assets from the enterprise. A problem with this variant of transformation is that the separate companies have enough independence to actually pursue their own economic interests and break the technological cycle if they had a part in it. So only those departments should ideally be transformed according to this variant, which have a closed production cycle or supply some services and have limited relations with other divisions of the enterprise in terms of production. The creation of daughter companies should also be based on those divisions that do not contribute to the core production. Independent firms are created in the form of daughter companies (either like joint-stock companies or limited liability companies) with the controlling package of shares retained by the enterprise. The advantage of this form is that operational decision making is left to the daughter companies but control is maintained through the controlling package of shares. The latter ensures that the enterprise as a whole still functions as one system. However, the mechanism of such control is not well developed, so the disadvantages are the same as in the case of lease agreements. The transformation of the whole enterprise into a holding company presupposes the creation of several independent join-stock companies based on the enterprise and the creation of a new company that would have the controlling packages of the shares of these joint-stock companies. This variant offers the advantage of separating defence and civilian divisions, so that the civilian ones could be more effective in attracting private investment because they would be independent legal entities. As far as the operation of holding companies is concerned, there is no experience as to how they should operate in the specifics of the Russian economy. The mechanism of management of controlling packages of shares is not well developed. On the one hand, the financial controls on the operating companies are weak. On the other, the financial flows within the whole holding company structure are not regulated and could be inefficient. This process is happening in some defence establishments, which are trying to diversify into new product lines having been faced with drastic reductions in military orders. The problem, which then arises, is how to organise these new activities. Most likely diversification would lead to decentralisation of operational decision making and a shift towards holding companies or divisionalised companies. Research Memorandum • 37 • The University of Hull Business School 13 According to Bernstein (1994), the relative values of organising along functional lines as opposed to multidivisional organisation will shift. However, the lack of development of new skills (e.g., marketing, cost accounting, etc.) would have to be provided in a centralised fashion. In addition to the above, Kuznetsov (1996) from his sample of 24 case studies of defence enterprises has identified four types of adjustment strategies: - sustainable real adjustment (long-term-oriented turnaround): management perceives that certain segments of the enterprise are potentially quite competitive and that it is bound to remain the effective owner of the enterprise even after privatisation because of pervasive scarcity of managerial expertise; - fragile real adjustment (the attempt to maintain all parts of the enterprise): management's strategy is to maintain all technological and human capabilities of the enterprise, this strategy is financially unfeasible; - sophisticated rent seeking (extraction of rents from enterprise assets): management is motivated to extract high personal rents from lucrative segments of the enterprise and then either retire or set up a new private venture not necessarily related to the production line of the enterprise; - traditional rent seeking (reliance on the government): management follows ‘fly-by-night’ strategy with exclusive reliance on government assistance and favours. Fragile real adjustment was spread among two-thirds of the sample in 1993, but starting from middle 1994 private rent seeking has become more common. About a quarter of Kuznetsov's sample have become social protection units with the main aim to maintain the social infrastructure and employment. On the other hand, sustainable adjustment has become more widespread, with managers searching for strategic investors and becoming more active in layoffs. The conclusion that is put forward is that the adjustment dynamics appear to have their own logic and inertia and are quite independent of variation in both policy and economic environment. 4. Key findings from the author’s field research During field research carried out in 1995-1996 with follow up interviews in 1998 five defence companies in Kirov (North-Eastern Russia) were visited. All of these exemplify the problems of conversion and adjustment to the new environment of evolving market relations in Russia. The situation that the visited enterprises found themselves in is not unusual for most of the defence enterprises. The ambiguous position of the state vis-à-vis many such enterprises is reflected in the fact that on the one hand, some defence plants (including two of the visited ones) are not allowed to privatise and on the other, the state orders have completely stopped and cannot support the military content of the production which is deemed to be of strategic importance. This contradiction forces the defence enterprises into a state of limbo, not being able to pursue the profitable opportunities whilst being tied down by mobilisation capacities that have to be 14 Research Memorandum • 37 • The University of Hull Business School kept up and uncertainty about the state resuming its military orders. In most cases military production is sustained by export contracts. Another common problem is the mobilisation capacity in the enterprises. It should be stressed that mobilisation capacity has been maintained on all Soviet defence enterprises due to the militarisation of the Soviet economy. It used to be a great burden on the overall costs. However, a positive development has been made possible in making them independent of the core production. The cost of the modernisation capacity maintenance goes to their own account, so that it is not included in the overheads. However, the management has developed an active policy of expanding the range of products and support in introducing different organisational innovations. In many cases the top management encouraged the production shops to form separate agreements on joint activity with the enterprise as a whole. Consequently, the shops were transformed into limited liability partnerships with their own accounts. The enterprise as a whole contributed assets to the partnerships, the sale of products was made the responsibility of the partnerships. The main idea behind this development was to create partnerships that at least in the beginning didn't have an overhang of the debts that have been plaguing the enterprise. Debts incurred by the newly formed partnerships were to be accounted for in their own accounts. The formation of these structures was to encourage a more efficient operation of the shops. The creation of limited liability partnerships, co-operatives and joint stock companies within the framework of the enterprise has had a positive effect on finding new markets for products. The most important characteristic of these was the initiation of a management approach, which is totally new as compared to operating in the Soviet economy. Previously, in the Soviet era, production had precedence over sales and demand. Most managers were engineers and any new product was technology-driven rather than demand-driven. The idea of first assessing the demand for a good was alien in the command-administrative system, but it also has rolled over into the transition period, to re-iterate the point we have already made above. However, the top management in the visited companies have insisted on making the companies’ shops and divisions self-sufficient so that they try to find markets for their products as much as possible on their own. A co-ordinating and supporting role in marketing was of course maintained by the newly created marketing department. It has to be noted, though, that the mechanisms of a miniature capital market style resources re-allocation could not operate since the profitable divisions tended to keep their profits fully. Defence enterprises are struggling both with the uncertainty of the emerging market and the uncertainty of state policy towards the defence sector. It is difficult to base long-term sustainability on short-termism, which is (surprisingly) exercised not by the managers of enterprises but by the state. Another problem that is highlighted by the companies visited is the problem of maintenance of the social sphere. It is widespread among not only defence enterprises but also most of the large enterprises in Russia. Research Memorandum • 37 • The University of Hull Business School 15 One has to remember that the role of the enterprise in a Soviet economy was not merely of a production unit. An enterprise had a social function, enterprises have been often situated in especially remote areas or under-populated areas, or areas with predominantly agricultural populations. On the one hand, enterprises have had an aim of increasing the worker population in the above areas cementing the support for the Communist Party. On the other hand, this worker population had to be provided for by an extensive network of social amenities to keep the employment at enterprises attractive. It should be pointed out that defence enterprises had a superior social sphere provision to keep the most talented engineers and workers. In a system where the development of private provision is developing but very slowly and mostly in rich trading and financial centres such as Moscow, St. Petersbourg and other large cities, and where the income to afford these is possible to earn also in such cities, maintaining an already existing network of social amenities to sustain the work force takes on a whole different meaning. The question at hand is whether to sustain a way of remuneration that the work force is accustomed to and values or to separate the social sphere, commercialise it, so that the same social amenities would be available for a ‘market’ rate which would not be affordable by a work force which is underpaid in monetary terms and whose wages are often delayed by months reflecting the acute liquidity problems that many enterprises face. The visited enterprises still maintain the social sphere and even if they wanted to ‘unburden’ themselves from it, the local authorities would have no funds to take it on. In conditions of uncertainty mentioned above the slow process of reorganisation that is happening is aided by the workforce being sustained by the enterprise's social sphere in cases of cash flow difficulties and the process of searching (which takes time) for new opportunities which are still not exhausted. 5. Conclusion Our analysis of the role of managers in the Soviet era and during the transition in Russia has led us to believe that the legacy of operation in the command administrative system is still apparent. This has been an obvious obstacle as far as economic considerations are concerned. However, a more important aspect of this legacy is the unwillingness of transition economics discourse (which is still dominating in countries of Eastern Europe, especially the former Soviet Union) to recognise the prospects of increased exploitation of the workforce within the developing organisational setting. Is an opportunity being missed to let organisational development evolve into something else? 16 Research Memorandum • 37 • The University of Hull Business School References: Bernstein, D., ed., 1994, Defense Industry Restructuring in Russia: Case Studies and Analysis, Center for International Security and Arms Control, Stanford University, CA. 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World Bank, 1996, World development Report, From Plan to Market, Oxford University Press, Oxford and New York. http://www.samisdat.ru/3/311-696.htm, accessed on 04/07/01. 18 Research Memorandum • 37 • The University of Hull Business School Research Memoranda published in the HUBS Memorandum Series Please note that some of these are available at: http://www.hull.ac.uk/hubs/research/memoranda José-Rodrigo Córdoba-Pachón and Gerald Midgley (no. 36 – 2003) Addressing Organisational and Societal Concerns: An Application of Critical Systems Thinking to Information Systems Planning in Colombia *Joanne Evans and Richard Green (no. 35 – 2003) (Part of the Hull Economics Research Paper Series: 284) Why did British Electricity Prices Fall After 1998? 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