PROACTIVE COMPLIANCE Protecting your Trading Business Integrity www.nice.com New Regulations for Trading Floors... Sarbanes‐Oxley Act (SOx) Basel II OMB A‐123 Data Privacy Check 21 SAS 70 Anti‐Money Laundering (AML) BSA PATRIOT Act MiFID Reg NMS Dodd‐Frank act “…recorded communications, including electronic mail, instant messages, and recordings of telephone calls...” Dodd-Frank Wall Street Reform and Consumer Protection Act Section 731 (764) Are Your Traders Compliant with all the Regulatory Rules? The Traders in your company need to comply with many regulations and rules; company policies, regulatory rules and compliance rules. But nowadays, Traders use many new and complex methods of communication; not just the traditional phone, but also mobile phones, email, instant messaging and social media. You need to monitor all these communication channels to watch out for any breaching of compliance rules. And you need to evaluate and report on new and emerging risks by creating management overviews and signalling on trends. For this you need formal detection systems and the control over the communication. This is the only way to be proactive on breaching compliance rules. www.nice.com By effectively monitoring and aggregating results from trading interactions, NICE Proactive Compliance provides Trading Floors and Compliance departments with insights and real-time impact tools with which to constantly increase protection against fraud. With NICE Proactive Compliance: Capture all interactions accross all channels Analyze interactions for possible fraud Discover potential new risks The Result? Better Protected! Compliance Solutions Today’s strict regulatory environment has profound effects on the systems and processes that power the Trading Floor. To meet the growing compliance challenges, the two NICE Compliance Solutions enable organziations to ensure regulatory compliance across the globe, improve business‐process efficiency and minimize total cost of ownership (TCO). NICE offers a complete approach for end‐to‐end Compliance and Risk protection and analysis. Compliance Essentials Comply with regulations, initiatives and policies globally. As an example, this solution enables Trading Floors to adhere to new requirements for all media recording storage and has advanced retention management capabilities, which can flexibly serve any regulatory requirement and litigation needs. Proactive Compliance With utilizing the NICE analytics capabilities we can provide a proven solution for actively monitoring regulatory, improving risk management and enhancing efficiency of internal processes. Integrated interaction analytics, speech analytics, playback workflow and desktop analytics will flag and analyze potentially risky calls, alert compliance officers and customize investigation policies to comply with regulations. Combining recording of all media used on a Trading Floor, with sophisticated analytics such as advanced text mining and Natural Language Processing, to highlights hot topics. Proactive Compliance features a Compliance Dashboard, to support Compliance Officers workflows and workflow management. This provides the flexibility to adapt to evolving regulatory and business needs, and lowers total operating costs. www.nice.com Reconstruct NICE Proactive Compliance leverages advanced analytics to perform analysis of the traders’ interactions. It controls the processes around compliancy, discover what happens during trade interactions, and it prevents possible risks and fraud. With the multi-media playback features Trades can be reconstructed as they happened. Discover As traders have thousands of interactions daily, the solution’s real-time policy based monitoring can determine “At-Risk” words, communications and traders as it happens. The results of monitoring and analyzing these interactions is displayed on the Compliance Dashboard. Trade Reconstruction with multi-media playback Control By actively investigating and controlling the traders’ interactions, decisions can be made on the basis of indepth analysis. A word search using phonetic speech analytics may reveal possible market manipulation. An automated workflow for authorization of replaying a recorded interaction drives efficiency and better control of the compliance processes. Multi-channel Investigation Search Compliance Dashboard Prevent With the cross-channel investigation search you are able to find recorded evidence related to suspicious transaction activity. Based on these communication patterns, risk cases can be created in NICE Actimize* and combined with transaction monitoring for suspicious activities. The workflow in NICE Actimize* for managing alerts & cases decreases the compliance workload and increases the operations efficiency. Automatic compliancy reporting helps the compliance departments, and the authorities, by determining were actions needs to be taken. *) NICE Actimize is a NICE solution that integrates with NICE Proactive Compliance The Benefits of NICE Proactive Compliance Maximize protection by finding hidden signals and presenting indicators for potential risks Decrease penalties by implementing a monitoring and analyzing system Empower compliance officers to improved procecess by providing tools that help them achieve compliance goals www.nice.com New Compliance Regulations that require a Proactive approach “Information must be accessible and formatted in a digestible form” Dodd-Frank “Market access rules with real time control/client flows” “...need to reconstruct as the trade happened...” MFID FSA “...timeliness of the response to queries, breaches...” “All communication must be monitored by the same rules” “Mobile exemption is removed” (Mobile Phones need to be recorded) “…recorded communications, including electronic mail, instant messages, and recordings of telephone calls...” Dodd-Frank Wall Street Reform and Consumer Protection Act Section 731 (764) “…awards to one or more whistleblowers who voluntarily provided original information…” Dodd-Frank Wall Street Reform and Consumer Protection Act Section 731 [4s(g)(4)] “……conducting comprehensive and accurate trade reconstructions…” Dodd-Frank Wall Street Reform and Consumer Protection Act Section 922 www.nice.com ABOUT NICE NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies. www.nice.com. TRADING FLOORS NICE Trading Floor Solutions is a significant line of business within the NICE Enterprise Portfoiio. NICE is the leader in this market, serving the largest financial services organizations globally. NICE’s Trading Floor solutions respond to an increasing demand in the financial services market, where regulatory compliance is on the rise. NICE is focused on the Trading Floor market and has expanded its presence in this domain, markedly through the acquisition of CyberTech International in 2011. 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